id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_7nolq64cvrhgbf24uylmmns4xu	Merran Toerien	Emotional Labour in Action: Navigating Multiple Involvements in the Beauty Salon	2007	19	.pdf	application/pdf	8507	692	60	beauty therapy / conversation analysis / emotional labour / feminist sociology an analysis of these details is crucial, we argue, to the feminist project of making visible the skills involved in performing emotional labour. because it makes visible a moment of conflict between a beauty therapist's engagement in the physical practices of shaping a client's eyebrows and the relational The client initiates talk, topicalizing the threading (lines 1–2), and the therapist responds, while maintaining a (predominantly) rhythmic series of plucks. that our extract provides evidence of two ways that a beauty therapist may perform emotional labour: (i) by being 'multiply involved' and (ii) by navigating Tancred (1995), for instance, argues that emotional labour is an excellent example of work involving invisible skills and concludes that feminist analysis is crucial to help extend the definition of skill. Taken as a whole, then, this article has addressed both the feminist issue of emotional labour and the conversation analytic concern with how participants manage multiple involvements in	./cache/work_7nolq64cvrhgbf24uylmmns4xu.pdf	./txt/work_7nolq64cvrhgbf24uylmmns4xu.txt