id author title date pages extension mime words sentences flesch summary cache txt en-wikipedia-org-8252 Emotions in the workplace - Wikipedia .html text/html 3433 448 52 The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society".[1] "Positive emotions in the workplace help employees obtain favorable outcomes including achievement, job enrichment and higher quality social context".[2] "Negative emotions, such as fear, anger, stress, hostility, sadness, and guilt, however increase the predictability of workplace deviance,",[3] and how the outside world views the organization. "Burnout is related to serious negative consequences such as deterioration in the quality of service, job turnover, absenteeism and low morale…[It] seems to be correlated with various self report indices of personal distress, including physical exhaustion, insomnia, increased use of alcohol and drugs and marital and family problems".[15] Ironically, innovations that increase employee empowerment — such as conversion into worker cooperatives, co-managing schemes, or flattened workplace structures — have been found to increase workers' levels of emotional labor as they take on more workplace responsibilities.[16] ./cache/en-wikipedia-org-8252.html ./txt/en-wikipedia-org-8252.txt