id author title date pages extension mime words sentences flesch summary cache txt dx-doi-org-4613 "Technology, Humanness, and Trust: Rethinking Trust in Technology" by Nancy K. Lankton, D. Harrison McKnight et al. .html text/html 1229 453 99 "Technology, Humanness, and Trust: Rethinking Trust in Technology" by Nancy K. Browse All Content Information systems (IS) research has demonstrated that humans can and do trust technology. In study 1, we argue first that technologies vary in their perceived "humanness". We study two technologies that vary in humanness to explore these differences theoretically and empirically. We demonstrate that, when the trust construct used aligns well with how human the technology is, it produces stronger effects on selected outcome variables than does a misaligned trust construct. In study 2, we assess whether these technologies differ in humanness based on social presence, social affordances, and affordances for sociality. We find that these factors do distinguish whether technology is more human-like or system-like. Journal of the Association for Information Systems: Vol. 16 https://aisel.aisnet.org/jais/vol16/iss10/1 Vol. 1, Iss. 1 Vol. 1, Iss. 1 Vol. 1, Iss. 1 Vol. 1, Iss. 1 Vol. 1, Iss. 1 ./cache/dx-doi-org-4613.html ./txt/dx-doi-org-4613.txt