id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
en-wikipedia-org-9866		Remorse - Wikipedia			.html	text/html	2821	358	51	Two studies on apologising are "The Five Languages of Apology" by Gary Chapman and Jennifer Thomas[3] and "On Apology" by Aaron Lazare.[4] These studies indicate that effective apologies that express remorse typically include a detailed account of the offense; acknowledgment of the hurt or damage done; acceptance of the responsibility for, and ownership of, the act or omission; an explanation that recognises one's role. Remorse may signal that one is suffering psychologically because of one's negative behavior, which leads to empathy from the victim, who may then express forgiveness.[10] In a study by James Davis and Greg Gold, 170 university students filled out questionnaires about forgiveness within interpersonal relationships. ^ a b c Davis, J; Gold, G (2011), "An examination of emotional empathy, attributions of stability, and the link between perceived remorse and forgiveness", Personality and Individual Differences, 50 (3): 392–397, doi:10.1016/j.paid.2010.10.031	./cache/en-wikipedia-org-9866.html	./txt/en-wikipedia-org-9866.txt