id author title date pages extension mime words sentences flesch summary cache txt work_hlhwknhymfg3jhmv2t3rh5wonu J LEE Intelligent profitable customers segmentation system based on business intelligence tools 2005 3 .pdf application/pdf 1378 89 33 Intelligent profitable customers segmentation system based on business intelligence tools the customer segmentation based on the customer profitability model is still underutilized. more practical alternative approach based on the customer satisfaction survey for the profitable customers segmentation. We present a multiagent-based system, called the survey-based profitable customers segmentation system that executes the customer satisfaction survey and conducts the mining of customer satisfaction survey, socio-demographic and accounting database through the integrated uses of business A case study on a Motor company's profitable customer segmentation is illustrated. Keywords: Customer relationship management; Customer profitability; Customer segmentation; Customer satisfaction survey satisfaction survey for the profitable customers segmentation instead of using a customer profitability model, which is We present a survey-based profitable customers segmentation system (SPCSS) that designs, executes (on-line, our research methodology for profitable customer segmentation based on customer satisfaction survey and the basic We propose a survey-based profitable customers segmentation system (SPCSS) based on data mining and agent ./cache/work_hlhwknhymfg3jhmv2t3rh5wonu.pdf ./txt/work_hlhwknhymfg3jhmv2t3rh5wonu.txt