id author title date pages extension mime words sentences flesch summary cache txt work_ubfy5jeaqnd6fdba2wjezdziky C.Y. Lam A customer satisfaction inventory model for supply chain integration 2011 3 .pdf application/pdf 1801 156 56 A customer satisfaction inventory model for supply chain integration A customer satisfaction inventory model for supply chain integration the probabilistic concepts of Markov chains of uncertainties in customer relationships of retention or development of the proposed customer satisfaction inventory CSI model are discussed in this paper. chains model of purchases states for a customer relationship (Pfeifer and Carraway, 2000) is shown in Fig. 1. incorporating Markov chains into the inventory model, customer relationships of retention and migration can be analyzed and evaluated in the inventory management of the supply chain. The structure of this paper is as follows: in Section 2, the proposed customer satisfaction inventory CSI model is defined and The proposed customer satisfaction inventory CSI model is an Markov chains of uncertainties in customer relationships of retention or migration into an inventory model, such that the customer Markov chains model of purchasing states for customer relationship. ./cache/work_ubfy5jeaqnd6fdba2wjezdziky.pdf ./txt/work_ubfy5jeaqnd6fdba2wjezdziky.txt