id author title date pages extension mime words sentences flesch summary cache txt work_y7yspggtcnehnjrulleogza6ei L. Karsenty Cooperative problem solving and explanation 1995 26 .pdf application/pdf 14889 1540 62 Recent studies have pointed out several limitations of expert systems regarding user needs, and Recent studies have pointed out several limitations of expert systems regarding user needs, and focuses on the relation between explanation and cooperative problem solving, the second, on design dialogues supports this claim, and suggests how task goals and users' knowledge may design of expert system has focused on problem solving, not on the user's needs. When expert systems provide solutions, they do not always solve the user's problem. Users need to understand system actions in problem solving as well as the result of the Sometimes users do not understand the explanation that is generated by the system, or need that is needed for explanation must be elicited with the knowledge for the problem solving • Second, cooperative explanations may be produced by using a user model. Explanations could serve the cooperation only if both agents--the system and the user-- ./cache/work_y7yspggtcnehnjrulleogza6ei.pdf ./txt/work_y7yspggtcnehnjrulleogza6ei.txt