id author title date pages extension mime words sentences flesch summary cache txt work_ztyva33ixbabngsnl44o3vw36i Alessio Bottrighi Trace retrieval for business process operational support 2016 32 .pdf application/pdf 9846 799 68 Trace retrieval for business process operational support Operational support assists users while process instances are being executed, by making predictions about the instance completion, or recommending suitable actions, resources or routing decisions, on the basis of the already In this paper, we propose a case-based retrieval approach to business process management operational support, where log traces are exploited as cases. Our approach is highly innovative with respect to the existing literature panorama, since it is the first work that exploits case-based retrieval Keywords: Trace retrieval, Case Based Reasoning, Operational Support retrieving all the execution traces which follow a query pattern which starts The algorithm outputs the mined process as a trace tree, where nodes of several sets of support traces, each one corresponding to a possible action In order to retrieve the log traces that satisfy a query, we have implemented a multi-step procedure, articulated as follows: ./cache/work_ztyva33ixbabngsnl44o3vw36i.pdf ./txt/work_ztyva33ixbabngsnl44o3vw36i.txt