id	sid	tid	token	lemma	pos
3239	1	1	introDucinG	introDucinG	NNP
3239	1	2	ZoomiFY	ZoomiFY	NNP
3239	1	3	imaGE	imaGE	NFP
3239	1	4	|	|	NNP
3239	1	5	smitH	smitH	NNP
3239	1	6	25	25	CD
3239	1	7	Column	Column	NNP
3239	1	8	Title	Title	NNP
3239	1	9	Editor	Editor	NNP
3239	1	10	Author	Author	NNP
3239	1	11	ID	ID	NNP
3239	1	12	box	box	NN
3239	1	13	for	for	IN
3239	1	14	3	3	CD
3239	1	15	column	column	NN
3239	1	16	layout	layout	NN
3239	1	17	Communications	communication	NNS
3239	1	18	“	"	``
3239	1	19	Just	just	RB
3239	1	20	in	in	IN
3239	1	21	casE	case	JJ
3239	1	22	”	"	''
3239	1	23	answErs	answErs	NNP
3239	1	24	:	:	:
3239	1	25	tHE	the	DT
3239	1	26	twEntY	twenty	CD
3239	1	27	-	-	HYPH
3239	1	28	First	first	JJ
3239	1	29	-	-	HYPH
3239	1	30	cEnturY	century	NN
3239	1	31	vErtical	vErtical	NNP
3239	1	32	FilE	FilE	NNP
3239	1	33	|	|	CD
3239	1	34	DalrYmPlE	DalrYmPlE	VBD
3239	1	35	25	25	CD
3239	1	36	Tam	Tam	NNP
3239	1	37	Dalrymple	Dalrymple	VBG
3239	1	38	“	"	``
3239	1	39	Just	just	RB
3239	1	40	-	-	HYPH
3239	1	41	in	in	IN
3239	1	42	-	-	HYPH
3239	1	43	Case	case	NN
3239	1	44	”	"	''
3239	1	45	Answers	answer	NNS
3239	1	46	:	:	:
3239	1	47	The	the	DT
3239	1	48	Twenty	Twenty	NNP
3239	1	49	-	-	HYPH
3239	1	50	First-	First-	NNP
3239	1	51	Century	Century	NNP
3239	1	52	Vertical	Vertical	NNP
3239	1	53	File	File	NNP
3239	1	54	This	this	DT
3239	1	55	article	article	NN
3239	1	56	discusses	discuss	VBZ
3239	1	57	the	the	DT
3239	1	58	use	use	NN
3239	1	59	of	of	IN
3239	1	60	OCLC	oclc	NN
3239	1	61	’s	’s	NN
3239	1	62	QuestionPoint	QuestionPoint	NNP
3239	1	63	service	service	NN
3239	1	64	for	for	IN
3239	1	65	managing	manage	VBG
3239	1	66	electronic	electronic	JJ
3239	1	67	publications	publication	NNS
3239	1	68	and	and	CC
3239	1	69	other	other	JJ
3239	1	70	items	item	NNS
3239	1	71	that	that	WDT
3239	1	72	fall	fall	VBP
3239	1	73	outside	outside	IN
3239	1	74	the	the	DT
3239	1	75	scope	scope	NN
3239	1	76	of	of	IN
3239	1	77	OCLC	OCLC	NNP
3239	1	78	Library	Library	NNP
3239	1	79	’s	’s	POS
3239	1	80	OPAC	OPAC	NNP
3239	1	81	and	and	CC
3239	1	82	Web	web	NN
3239	1	83	resources	resource	NNS
3239	1	84	pages	page	NNS
3239	1	85	,	,	,
3239	1	86	yet	yet	CC
3239	1	87	need	need	VBP
3239	1	88	to	to	TO
3239	1	89	be	be	VB
3239	1	90	“	"	``
3239	1	91	put	put	VB
3239	1	92	somewhere	somewhere	RB
3239	1	93	.	.	.
3239	1	94	”	"	''
3239	1	95	The	the	DT
3239	1	96	local	local	JJ
3239	1	97	knowledge	knowledge	NN
3239	1	98	base	base	NN
3239	1	99	serves	serve	VBZ
3239	1	100	as	as	IN
3239	1	101	both	both	CC
3239	1	102	a	a	DT
3239	1	103	col-	col-	JJ
3239	1	104	lection	lection	NN
3239	1	105	development	development	NN
3239	1	106	tool	tool	NN
3239	1	107	and	and	CC
3239	1	108	as	as	IN
3239	1	109	a	a	DT
3239	1	110	virtual	virtual	JJ
3239	1	111	vertical	vertical	JJ
3239	1	112	file	file	NN
3239	1	113	,	,	,
3239	1	114	with	with	IN
3239	1	115	records	record	NNS
3239	1	116	that	that	WDT
3239	1	117	are	be	VBP
3239	1	118	easy	easy	JJ
3239	1	119	to	to	TO
3239	1	120	enter	enter	VB
3239	1	121	,	,	,
3239	1	122	search	search	NN
3239	1	123	,	,	,
3239	1	124	update	update	NN
3239	1	125	,	,	,
3239	1	126	or	or	CC
3239	1	127	delete	delete	JJ
3239	1	128	.	.	.
3239	2	1	We	-PRON-	PRP
3239	2	2	do	do	VBP
3239	2	3	not	not	RB
3239	2	4	deliberately	deliberately	RB
3239	2	5	collect	collect	VB
3239	2	6	for	for	IN
3239	2	7	the	the	DT
3239	2	8	Vertical	Vertical	NNP
3239	2	9	File	File	NNP
3239	2	10	,	,	,
3239	2	11	but	but	CC
3239	2	12	add	add	VB
3239	2	13	to	to	IN
3239	2	14	it	-PRON-	PRP
3239	2	15	day	day	NN
3239	2	16	by	by	IN
3239	2	17	day	day	NN
3239	2	18	the	the	DT
3239	2	19	useful	useful	JJ
3239	2	20	thing	thing	NN
3239	2	21	which	which	WDT
3239	2	22	turns	turn	VBZ
3239	2	23	up	up	RP
3239	2	24	.	.	.
3239	3	1	These	these	DT
3239	3	2	include	include	VBP
3239	3	3	clip-	clip-	JJ
3239	3	4	pings	ping	NNS
3239	3	5	from	from	IN
3239	3	6	newspapers	newspaper	NNS
3239	3	7	,	,	,
3239	3	8	excerpts	excerpt	NNS
3239	3	9	from	from	IN
3239	3	10	periodicals	periodical	NNS
3239	3	11	.	.	.
3239	4	1	.	.	.
3239	5	1	.	.	.
3239	6	1	broadsides	broadside	NNS
3239	6	2	that	that	WDT
3239	6	3	are	be	VBP
3239	6	4	not	not	RB
3239	6	5	injured	injure	VBN
3239	6	6	by	by	IN
3239	6	7	folding	fold	VBG
3239	6	8	.	.	.
3239	7	1	.	.	.
3239	8	1	.	.	.
3239	9	1	anything	anything	NN
3239	9	2	that	that	WDT
3239	9	3	we	-PRON-	PRP
3239	9	4	know	know	VBP
3239	9	5	will	will	MD
3239	9	6	be	be	VB
3239	9	7	used	use	VBN
3239	9	8	if	if	IN
3239	9	9	available	available	JJ
3239	9	10	.	.	.
3239	10	1	—	—	:
3239	10	2	Wilson	Wilson	NNP
3239	10	3	Bulletin	Bulletin	NNP
3239	10	4	,	,	,
3239	10	5	1919	1919	CD
3239	10	6	I	-PRON-	PRP
3239	10	7	nformation	nformation	VBP
3239	10	8	that	that	IN
3239	10	9	“	"	``
3239	10	10	will	will	MD
3239	10	11	be	be	VB
3239	10	12	used	use	VBN
3239	10	13	if	if	IN
3239	10	14	available	available	JJ
3239	10	15	”	"	''
3239	10	16	sounds	sound	VBZ
3239	10	17	like	like	IN
3239	10	18	the	the	DT
3239	10	19	contents	content	NNS
3239	10	20	of	of	IN
3239	10	21	the	the	DT
3239	10	22	Internet.1	Internet.1	NNP
3239	10	23	As	as	IN
3239	10	24	with	with	IN
3239	10	25	libraries	library	NNS
3239	10	26	everywhere	everywhere	RB
3239	10	27	,	,	,
3239	10	28	the	the	DT
3239	10	29	OCLC	OCLC	NNP
3239	10	30	Library	Library	NNP
3239	10	31	has	have	VBZ
3239	10	32	come	come	VBN
3239	10	33	to	to	TO
3239	10	34	depend	depend	VB
3239	10	35	on	on	IN
3239	10	36	the	the	DT
3239	10	37	Internet	internet	NN
3239	10	38	as	as	IN
3239	10	39	an	an	DT
3239	10	40	almost	almost	RB
3239	10	41	limitless	limitless	JJ
3239	10	42	resource	resource	NN
3239	10	43	.	.	.
3239	11	1	And	and	CC
3239	11	2	like	like	IN
3239	11	3	libraries	library	NNS
3239	11	4	everywhere	everywhere	RB
3239	11	5	,	,	,
3239	11	6	it	-PRON-	PRP
3239	11	7	has	have	VBZ
3239	11	8	con-	con-	NN
3239	11	9	fronted	front	VBD
3239	11	10	the	the	DT
3239	11	11	advantages	advantage	NNS
3239	11	12	and	and	CC
3239	11	13	disad-	disad-	JJ
3239	11	14	vantages	vantage	NNS
3239	11	15	of	of	IN
3239	11	16	that	that	DT
3239	11	17	scope	scope	NN
3239	11	18	.	.	.
3239	12	1	This	this	DT
3239	12	2	means	mean	VBZ
3239	12	3	that	that	IN
3239	12	4	in	in	IN
3239	12	5	addition	addition	NN
3239	12	6	to	to	IN
3239	12	7	using	use	VBG
3239	12	8	the	the	DT
3239	12	9	OPAC	OPAC	NNP
3239	12	10	and	and	CC
3239	12	11	OCLC	oclc	NN
3239	12	12	library	library	NN
3239	12	13	’s	’s	POS
3239	12	14	webpages	webpage	NNS
3239	12	15	,	,	,
3239	12	16	OCLC	oclc	NN
3239	12	17	library	library	NN
3239	12	18	staff	staff	NN
3239	12	19	have	have	VBP
3239	12	20	used	use	VBN
3239	12	21	a	a	DT
3239	12	22	mix	mix	NN
3239	12	23	of	of	IN
3239	12	24	bookmarks	bookmark	NNS
3239	12	25	,	,	,
3239	12	26	del.icio.us	del.icio.us	NNP
3239	12	27	tags	tag	NNS
3239	12	28	,	,	,
3239	12	29	and	and	CC
3239	12	30	Post	Post	NNP
3239	12	31	-	-	JJ
3239	12	32	it	-PRON-	PRP
3239	12	33	®	®	,
3239	12	34	notes	note	VBZ
3239	12	35	to	to	TO
3239	12	36	keep	keep	VB
3239	12	37	track	track	NN
3239	12	38	of	of	IN
3239	12	39	rel-	rel-	NNS
3239	12	40	evant	evant	JJ
3239	12	41	,	,	,
3239	12	42	authoritative	authoritative	JJ
3239	12	43	,	,	,
3239	12	44	substantive	substantive	JJ
3239	12	45	,	,	,
3239	12	46	and	and	CC
3239	12	47	potentially	potentially	RB
3239	12	48	reusable	reusable	JJ
3239	12	49	information	information	NN
3239	12	50	.	.	.
3239	13	1	Much	much	JJ
3239	13	2	has	have	VBZ
3239	13	3	been	be	VBN
3239	13	4	written	write	VBN
3239	13	5	about	about	IN
3239	13	6	the	the	DT
3239	13	7	use	use	NN
3239	13	8	of	of	IN
3239	13	9	QuestionPoint	QuestionPoint	NNP
3239	13	10	’s	’s	POS
3239	13	11	transaction	transaction	NN
3239	13	12	management	management	NN
3239	13	13	capabilities	capability	NNS
3239	13	14	and	and	CC
3239	13	15	of	of	IN
3239	13	16	the	the	DT
3239	13	17	important	important	JJ
3239	13	18	role	role	NN
3239	13	19	of	of	IN
3239	13	20	knowledge	knowledge	NN
3239	13	21	bases	basis	NNS
3239	13	22	in	in	IN
3239	13	23	providing	provide	VBG
3239	13	24	closure	closure	NN
3239	13	25	to	to	IN
3239	13	26	an	an	DT
3239	13	27	inquiry	inquiry	NN
3239	13	28	.	.	.
3239	14	1	In	in	IN
3239	14	2	contrast	contrast	NN
3239	14	3	,	,	,
3239	14	4	this	this	DT
3239	14	5	article	article	NN
3239	14	6	will	will	MD
3239	14	7	look	look	VB
3239	14	8	at	at	IN
3239	14	9	QuestionPoint	QuestionPoint	NNP
3239	14	10	’s	’s	POS
3239	14	11	use	use	NN
3239	14	12	as	as	IN
3239	14	13	a	a	DT
3239	14	14	manage-	manage-	JJ
3239	14	15	ment	ment	JJ
3239	14	16	tool	tool	NN
3239	14	17	for	for	IN
3239	14	18	future	future	JJ
3239	14	19	questions	question	NNS
3239	14	20	,	,	,
3239	14	21	for	for	IN
3239	14	22	items	item	NNS
3239	14	23	that	that	WDT
3239	14	24	fall	fall	VBP
3239	14	25	outside	outside	IN
3239	14	26	the	the	DT
3239	14	27	scope	scope	NN
3239	14	28	of	of	IN
3239	14	29	OCLC	oclc	NN
3239	14	30	library	library	NN
3239	14	31	’s	’s	POS
3239	14	32	OPAC	OPAC	NNP
3239	14	33	and	and	CC
3239	14	34	Web	web	NN
3239	14	35	resources	resource	NNS
3239	14	36	pages	page	NNS
3239	14	37	yet	yet	RB
3239	14	38	need	need	VBP
3239	14	39	to	to	TO
3239	14	40	be	be	VB
3239	14	41	“	"	``
3239	14	42	put	put	VB
3239	14	43	somewhere	somewhere	RB
3239	14	44	.	.	.
3239	14	45	”	"	''
3239	14	46	The	the	DT
3239	14	47	QuestionPoint	QuestionPoint	NNP
3239	14	48	local	local	JJ
3239	14	49	knowledge	knowledge	NN
3239	14	50	base	base	NN
3239	14	51	is	be	VBZ
3239	14	52	just	just	RB
3239	14	53	the	the	DT
3239	14	54	spot	spot	NN
3239	14	55	for	for	IN
3239	14	56	these	these	DT
3239	14	57	new	new	JJ
3239	14	58	vertical	vertical	JJ
3239	14	59	file	file	NN
3239	14	60	items	item	NNS
3239	14	61	.	.	.
3239	15	1	About	about	IN
3239	15	2	OCLC	OCLC	NNP
3239	15	3	Library	Library	NNP
3239	15	4	OCLC	oclc	NN
3239	15	5	is	be	VBZ
3239	15	6	the	the	DT
3239	15	7	world	world	NN
3239	15	8	’s	’s	POS
3239	15	9	largest	large	JJS
3239	15	10	nonprofit	nonprofit	JJ
3239	15	11	membership	membership	NN
3239	15	12	computer	computer	NN
3239	15	13	library	library	NN
3239	15	14	ser-	ser-	VBZ
3239	15	15	vice	vice	NN
3239	15	16	and	and	CC
3239	15	17	research	research	NN
3239	15	18	organization	organization	NN
3239	15	19	.	.	.
3239	16	1	More	More	JJR
3239	16	2	than	than	IN
3239	16	3	69,000	69,000	CD
3239	16	4	libraries	library	NNS
3239	16	5	in	in	IN
3239	16	6	112	112	CD
3239	16	7	coun-	coun-	JJ
3239	16	8	tries	try	NNS
3239	16	9	and	and	CC
3239	16	10	territories	territory	NNS
3239	16	11	around	around	IN
3239	16	12	the	the	DT
3239	16	13	world	world	NN
3239	16	14	use	use	VBP
3239	16	15	OCLC	oclc	NN
3239	16	16	services	service	NNS
3239	16	17	to	to	TO
3239	16	18	locate	locate	VB
3239	16	19	,	,	,
3239	16	20	acquire	acquire	VBP
3239	16	21	,	,	,
3239	16	22	catalog	catalog	NN
3239	16	23	,	,	,
3239	16	24	lend	lend	VBP
3239	16	25	,	,	,
3239	16	26	and	and	CC
3239	16	27	preserve	preserve	VB
3239	16	28	library	library	NN
3239	16	29	materials	material	NNS
3239	16	30	.	.	.
3239	17	1	OCLC	OCLC	NNP
3239	17	2	Library	Library	NNP
3239	17	3	was	be	VBD
3239	17	4	estab-	estab-	NN
3239	17	5	lished	lished	JJ
3239	17	6	in	in	IN
3239	17	7	1977	1977	CD
3239	17	8	to	to	TO
3239	17	9	provide	provide	VB
3239	17	10	support	support	NN
3239	17	11	for	for	IN
3239	17	12	OCLC	oclc	NN
3239	17	13	’s	’s	POS
3239	17	14	mission	mission	NN
3239	17	15	.	.	.
3239	18	1	The	the	DT
3239	18	2	collection	collection	NN
3239	18	3	con-	con-	NN
3239	18	4	centrates	centrate	VBZ
3239	18	5	on	on	IN
3239	18	6	library	library	NN
3239	18	7	,	,	,
3239	18	8	information	information	NN
3239	18	9	and	and	CC
3239	18	10	computer	computer	NN
3239	18	11	sciences	science	NNS
3239	18	12	,	,	,
3239	18	13	business	business	NN
3239	18	14	manage-	manage-	NNP
3239	18	15	ment	ment	JJ
3239	18	16	,	,	,
3239	18	17	and	and	CC
3239	18	18	has	have	VBZ
3239	18	19	special	special	JJ
3239	18	20	collections	collection	NNS
3239	18	21	that	that	WDT
3239	18	22	include	include	VBP
3239	18	23	the	the	DT
3239	18	24	papers	paper	NNS
3239	18	25	of	of	IN
3239	18	26	Frederick	Frederick	NNP
3239	18	27	G.	G.	NNP
3239	18	28	Kilgour	Kilgour	NNP
3239	18	29	and	and	CC
3239	18	30	archives	archive	NNS
3239	18	31	of	of	IN
3239	18	32	the	the	DT
3239	18	33	Dewey	Dewey	NNP
3239	18	34	Decimal	Decimal	NNP
3239	18	35	Classification	Classification	NNP
3239	18	36	™	™	CD
3239	18	37	.	.	.
3239	19	1	OCLC	OCLC	NNP
3239	19	2	Library	Library	NNP
3239	19	3	has	have	VBZ
3239	19	4	a	a	DT
3239	19	5	distinct	distinct	JJ
3239	19	6	cli-	cli-	NN
3239	19	7	entele	entele	VB
3239	19	8	to	to	TO
3239	19	9	which	which	WDT
3239	19	10	it	-PRON-	PRP
3239	19	11	offers	offer	VBZ
3239	19	12	a	a	DT
3239	19	13	complete	complete	JJ
3239	19	14	range	range	NN
3239	19	15	of	of	IN
3239	19	16	services	service	NNS
3239	19	17	—	—	:
3239	19	18	print	print	NN
3239	19	19	and	and	CC
3239	19	20	elec-	elec-	NN
3239	19	21	tronic	tronic	NN
3239	19	22	collections	collection	NNS
3239	19	23	,	,	,
3239	19	24	reference	reference	NN
3239	19	25	,	,	,
3239	19	26	interli-	interli-	NNP
3239	19	27	brary	brary	NNP
3239	19	28	loan	loan	NN
3239	19	29	—	—	:
3239	19	30	within	within	IN
3239	19	31	its	-PRON-	PRP$
3239	19	32	subject	subject	JJ
3239	19	33	areas	area	NNS
3239	19	34	.	.	.
3239	20	1	Because	because	IN
3239	20	2	of	of	IN
3239	20	3	the	the	DT
3239	20	4	nature	nature	NN
3239	20	5	of	of	IN
3239	20	6	the	the	DT
3239	20	7	orga-	orga-	JJ
3239	20	8	nization	nization	NN
3239	20	9	,	,	,
3239	20	10	the	the	DT
3239	20	11	library	library	NN
3239	20	12	supports	support	VBZ
3239	20	13	long-	long-	NNP
3239	20	14	term	term	NN
3239	20	15	and	and	CC
3239	20	16	collaborative	collaborative	JJ
3239	20	17	research	research	NN
3239	20	18	,	,	,
3239	20	19	such	such	JJ
3239	20	20	as	as	IN
3239	20	21	that	that	DT
3239	20	22	done	do	VBN
3239	20	23	by	by	IN
3239	20	24	OCLC	OCLC	NNP
3239	20	25	Programs	Programs	NNPS
3239	20	26	and	and	CC
3239	20	27	Research	Research	NNP
3239	20	28	staff	staff	NN
3239	20	29	,	,	,
3239	20	30	as	as	RB
3239	20	31	well	well	RB
3239	20	32	as	as	IN
3239	20	33	the	the	DT
3239	20	34	immediate	immediate	JJ
3239	20	35	information	information	NN
3239	20	36	needs	need	NNS
3239	20	37	of	of	IN
3239	20	38	product	product	NN
3239	20	39	management	management	NN
3239	20	40	and	and	CC
3239	20	41	marketing	marketing	NN
3239	20	42	staff	staff	NN
3239	20	43	.	.	.
3239	21	1	OCLC	OCLC	NNP
3239	21	2	Library	Library	NNP
3239	21	3	also	also	RB
3239	21	4	provides	provide	VBZ
3239	21	5	information	information	NN
3239	21	6	to	to	IN
3239	21	7	OCLC	OCLC	NNP
3239	21	8	’s	’s	POS
3239	21	9	other	other	JJ
3239	21	10	service	service	NN
3239	21	11	areas	area	NNS
3239	21	12	,	,	,
3239	21	13	such	such	JJ
3239	21	14	as	as	IN
3239	21	15	finance	finance	NN
3239	21	16	and	and	CC
3239	21	17	human	human	JJ
3239	21	18	resources	resource	NNS
3239	21	19	.	.	.
3239	22	1	While	while	IN
3239	22	2	most	most	JJS
3239	22	3	OCLC	oclc	NN
3239	22	4	Library	library	NN
3239	22	5	acqui-	acqui-	NN
3239	22	6	sitions	sition	NNS
3239	22	7	are	be	VBP
3239	22	8	done	do	VBN
3239	22	9	on	on	IN
3239	22	10	demand	demand	NN
3239	22	11	,	,	,
3239	22	12	OCLC	OCLC	NNP
3239	22	13	Library	Library	NNP
3239	22	14	selects	select	NNS
3239	22	15	and	and	CC
3239	22	16	maintains	maintain	VBZ
3239	22	17	an	an	DT
3239	22	18	extensive	extensive	JJ
3239	22	19	collection	collection	NN
3239	22	20	of	of	IN
3239	22	21	periodicals	periodical	NNS
3239	22	22	,	,	,
3239	22	23	journals	journal	NNS
3239	22	24	,	,	,
3239	22	25	and	and	CC
3239	22	26	reference	reference	NN
3239	22	27	resources	resource	NNS
3239	22	28	,	,	,
3239	22	29	most	most	JJS
3239	22	30	of	of	IN
3239	22	31	them	-PRON-	PRP
3239	22	32	online	online	RB
3239	22	33	and	and	CC
3239	22	34	accessi-	accessi-	NNP
3239	22	35	ble	ble	NNP
3239	22	36	—	—	:
3239	22	37	along	along	IN
3239	22	38	with	with	IN
3239	22	39	the	the	DT
3239	22	40	OPAC	OPAC	NNP
3239	22	41	—	—	:
3239	22	42	to	to	IN
3239	22	43	OCLC	oclc	NN
3239	22	44	employees	employee	NNS
3239	22	45	worldwide	worldwide	RB
3239	22	46	from	from	IN
3239	22	47	the	the	DT
3239	22	48	library	library	NN
3239	22	49	’s	’s	POS
3239	22	50	webpages	webpage	NNS
3239	22	51	(	(	-LRB-
3239	22	52	See	see	UH
3239	22	53	figure	figure	NN
3239	22	54	1	1	CD
3239	22	55	)	)	-RRB-
3239	22	56	.	.	.
3239	23	1	Often	often	RB
3239	23	2	,	,	,
3239	23	3	however	however	RB
3239	23	4	,	,	,
3239	23	5	OCLC	oclc	NN
3239	23	6	staff	staff	NN
3239	23	7	,	,	,
3239	23	8	like	like	IN
3239	23	9	those	those	DT
3239	23	10	of	of	IN
3239	23	11	many	many	JJ
3239	23	12	organizations	organization	NNS
3239	23	13	,	,	,
3239	23	14	are	be	VBP
3239	23	15	too	too	RB
3239	23	16	busy	busy	JJ
3239	23	17	to	to	TO
3239	23	18	consult	consult	VB
3239	23	19	these	these	DT
3239	23	20	resources	resource	NNS
3239	23	21	themselves	-PRON-	PRP
3239	23	22	and	and	CC
3239	23	23	thus	thus	RB
3239	23	24	depend	depend	VB
3239	23	25	on	on	IN
3239	23	26	the	the	DT
3239	23	27	library	library	NN
3239	23	28	.	.	.
3239	24	1	OCLC	OCLC	NNP
3239	24	2	Library	Library	NNP
3239	24	3	staff	staff	NN
3239	24	4	pursue	pursue	VBP
3239	24	5	the	the	DT
3239	24	6	answers	answer	NNS
3239	24	7	to	to	IN
3239	24	8	such	such	JJ
3239	24	9	research	research	NN
3239	24	10	questions	question	NNS
3239	24	11	through	through	IN
3239	24	12	its	-PRON-	PRP$
3239	24	13	collections	collection	NNS
3239	24	14	and	and	CC
3239	24	15	look	look	VB
3239	24	16	to	to	TO
3239	24	17	enhance	enhance	VB
3239	24	18	the	the	DT
3239	24	19	collections	collection	NNS
3239	24	20	with	with	IN
3239	24	21	“	"	``
3239	24	22	any-	any-	NN
3239	24	23	thing	thing	NN
3239	24	24	that	that	WDT
3239	24	25	we	-PRON-	PRP
3239	24	26	know	know	VBP
3239	24	27	will	will	MD
3239	24	28	be	be	VB
3239	24	29	”	"	''
3239	24	30	of	of	IN
3239	24	31	use	use	NN
3239	24	32	.	.	.
3239	25	1	One	one	CD
3239	25	2	of	of	IN
3239	25	3	the	the	DT
3239	25	4	challenges	challenge	NNS
3239	25	5	is	be	VBZ
3239	25	6	keeping	keep	VBG
3239	25	7	track	track	NN
3239	25	8	of	of	IN
3239	25	9	the	the	DT
3239	25	10	“	"	``
3239	25	11	anything	anything	NN
3239	25	12	”	"	''
3239	25	13	that	that	WDT
3239	25	14	falls	fall	VBZ
3239	25	15	out-	out-	RB
3239	25	16	side	side	NN
3239	25	17	the	the	DT
3239	25	18	library	library	NN
3239	25	19	’s	’s	POS
3239	25	20	primary	primary	JJ
3239	25	21	collections	collection	NNS
3239	25	22	scope	scope	NN
3239	25	23	;	;	:
3239	25	24	QuestionPoint	QuestionPoint	NNP
3239	25	25	helps	help	VBZ
3239	25	26	with	with	IN
3239	25	27	that	that	DT
3239	25	28	task	task	NN
3239	25	29	.	.	.
3239	26	1	Traditional	traditional	JJ
3239	26	2	uses	use	NNS
3239	26	3	of	of	IN
3239	26	4	QuestionPoint	QuestionPoint	NNP
3239	26	5	QuestionPoint	QuestionPoint	NNP
3239	26	6	is	be	VBZ
3239	26	7	a	a	DT
3239	26	8	service	service	NN
3239	26	9	that	that	WDT
3239	26	10	pro-	pro-	NN
3239	26	11	vides	vide	VBZ
3239	26	12	question	question	NN
3239	26	13	management	management	NN
3239	26	14	tools	tool	NNS
3239	26	15	aimed	aim	VBN
3239	26	16	at	at	IN
3239	26	17	increasing	increase	VBG
3239	26	18	the	the	DT
3239	26	19	visibility	visibility	NN
3239	26	20	of	of	IN
3239	26	21	reference	reference	NN
3239	26	22	services	service	NNS
3239	26	23	and	and	CC
3239	26	24	making	make	VBG
3239	26	25	them	-PRON-	PRP
3239	26	26	more	more	RBR
3239	26	27	efficient	efficient	JJ
3239	26	28	.	.	.
3239	27	1	OCLC	OCLC	NNP
3239	27	2	Library	Library	NNP
3239	27	3	uses	use	VBZ
3239	27	4	many	many	JJ
3239	27	5	of	of	IN
3239	27	6	those	those	DT
3239	27	7	tools	tool	NNS
3239	27	8	,	,	,
3239	27	9	but	but	CC
3239	27	10	there	there	EX
3239	27	11	are	be	VBP
3239	27	12	significant	significant	JJ
3239	27	13	ones	one	NNS
3239	27	14	it	-PRON-	PRP
3239	27	15	does	do	VBZ
3239	27	16	not	not	RB
3239	27	17	use	use	VB
3239	27	18	(	(	-LRB-
3239	27	19	for	for	IN
3239	27	20	example	example	NN
3239	27	21	,	,	,
3239	27	22	Chat	Chat	NNP
3239	27	23	)	)	-RRB-
3239	27	24	.	.	.
3239	28	1	And	and	CC
3239	28	2	although	although	IN
3239	28	3	the	the	DT
3239	28	4	library	library	NN
3239	28	5	’s	’s	,
3239	28	6	QuestionPoint	QuestionPoint	NNP
3239	28	7	-	-	HYPH
3239	28	8	based	base	VBN
3239	28	9	AskA	AskA	NNP
3239	28	10	link	link	NN
3239	28	11	is	be	VBZ
3239	28	12	visible	visible	JJ
3239	28	13	by	by	IN
3239	28	14	default	default	NN
3239	28	15	on	on	IN
3239	28	16	the	the	DT
3239	28	17	front	front	JJ
3239	28	18	page	page	NN
3239	28	19	of	of	IN
3239	28	20	the	the	DT
3239	28	21	corporate	corporate	JJ
3239	28	22	intranet	intranet	NN
3239	28	23	as	as	RB
3239	28	24	well	well	RB
3239	28	25	as	as	IN
3239	28	26	on	on	IN
3239	28	27	OCLC	OCLC	NNP
3239	28	28	Library	Library	NNP
3239	28	29	–	–	:
3239	28	30	specific	specific	JJ
3239	28	31	pages	page	NNS
3239	28	32	,	,	,
3239	28	33	less	less	JJR
3239	28	34	than	than	IN
3239	28	35	than	than	IN
3239	28	36	8	8	CD
3239	28	37	percent	percent	NN
3239	28	38	of	of	IN
3239	28	39	ques-	ques-	NN
3239	28	40	tions	tion	NNS
3239	28	41	over	over	IN
3239	28	42	the	the	DT
3239	28	43	last	last	JJ
3239	28	44	year	year	NN
3239	28	45	were	be	VBD
3239	28	46	received	receive	VBN
3239	28	47	through	through	IN
3239	28	48	that	that	DT
3239	28	49	link	link	NN
3239	28	50	.	.	.
3239	29	1	One	one	CD
3239	29	2	reason	reason	NN
3239	29	3	for	for	IN
3239	29	4	this	this	DT
3239	29	5	low	low	JJ
3239	29	6	use	use	NN
3239	29	7	may	may	MD
3239	29	8	be	be	VB
3239	29	9	that	that	IN
3239	29	10	for	for	IN
3239	29	11	most	most	JJS
3239	29	12	of	of	IN
3239	29	13	OCLC	OCLC	NNP
3239	29	14	Library	Library	NNP
3239	29	15	’s	’s	NN
3239	29	16	history	history	NN
3239	29	17	,	,	,
3239	29	18	e	e	NN
3239	29	19	-	-	NN
3239	29	20	mail	mail	NN
3239	29	21	has	have	VBZ
3239	29	22	been	be	VBN
3239	29	23	the	the	DT
3239	29	24	primary	primary	JJ
3239	29	25	contact	contact	NN
3239	29	26	method	method	NN
3239	29	27	,	,	,
3239	29	28	and	and	CC
3239	29	29	so	so	RB
3239	29	30	it	-PRON-	PRP
3239	29	31	remains	remain	VBZ
3239	29	32	.	.	.
3239	30	1	Even	even	RB
3239	30	2	when	when	WRB
3239	30	3	the	the	DT
3239	30	4	staff	staff	NN
3239	30	5	need	need	VBP
3239	30	6	clarifica-	clarifica-	JJ
3239	30	7	tion	tion	NN
3239	30	8	of	of	IN
3239	30	9	a	a	DT
3239	30	10	question	question	NN
3239	30	11	,	,	,
3239	30	12	they	-PRON-	PRP
3239	30	13	automatically	automatically	RB
3239	30	14	opt	opt	VBP
3239	30	15	for	for	IN
3239	30	16	telephone	telephone	NN
3239	30	17	or	or	CC
3239	30	18	e	e	NN
3239	30	19	-	-	NN
3239	30	20	mail	mail	NN
3239	30	21	messag-	messag-	NNP
3239	30	22	ing	ing	NNP
3239	30	23	.	.	.
3239	31	1	Working	work	VBG
3239	31	2	with	with	IN
3239	31	3	a	a	DT
3239	31	4	Web	web	NN
3239	31	5	form	form	NN
3239	31	6	and	and	CC
3239	31	7	question	question	NN
3239	31	8	-	-	HYPH
3239	31	9	and	and	CC
3239	31	10	-	-	HYPH
3239	31	11	answer	answer	NN
3239	31	12	software	software	NN
3239	31	13	has	have	VBZ
3239	31	14	not	not	RB
3239	31	15	caught	catch	VBN
3239	31	16	on	on	IN
3239	31	17	as	as	IN
3239	31	18	a	a	DT
3239	31	19	replacement	replacement	NN
3239	31	20	for	for	IN
3239	31	21	these	these	DT
3239	31	22	more	more	RBR
3239	31	23	established	establish	VBN
3239	31	24	methods	method	NNS
3239	31	25	.	.	.
3239	32	1	However	however	RB
3239	32	2	,	,	,
3239	32	3	QuestionPoint	QuestionPoint	NNP
3239	32	4	remains	remain	VBZ
3239	32	5	tam	tam	NN
3239	32	6	Dalrymple	Dalrymple	NNP
3239	32	7	(	(	-LRB-
3239	32	8	dalrympt@oclc.org	dalrympt@oclc.org	NNP
3239	32	9	)	)	-RRB-
3239	32	10	is	be	VBZ
3239	32	11	Senior	Senior	NNP
3239	32	12	Information	Information	NNP
3239	32	13	Specialist	Specialist	NNP
3239	32	14	at	at	IN
3239	32	15	OCLC	OCLC	NNP
3239	32	16	,	,	,
3239	32	17	Dublin	Dublin	NNP
3239	32	18	,	,	,
3239	32	19	Ohio	Ohio	NNP
3239	32	20	.	.	.
3239	33	1	26	26	CD
3239	33	2	inFormation	inFormation	NNP
3239	33	3	tEcHnoloGY	technology	NN
3239	33	4	anD	and	CC
3239	33	5	liBrariEs	libraries	NN
3239	33	6	|	|	NNP
3239	33	7	DEcEmBEr	DEcEmBEr	NNP
3239	33	8	200826	200826	CD
3239	33	9	inFormation	inFormation	NNP
3239	33	10	tEcHnoloGY	technology	NN
3239	33	11	anD	and	CC
3239	33	12	liBrariEs	libraries	NN
3239	33	13	|	|	NNP
3239	33	14	DEcEmBEr	DEcEmBEr	NNP
3239	33	15	2008	2008	CD
3239	33	16	the	the	DT
3239	33	17	reference	reference	NN
3239	33	18	“	"	``
3239	33	19	workspace	workspace	NN
3239	33	20	.	.	.
3239	33	21	”	"	''
3239	33	22	When	when	WRB
3239	33	23	questions	question	NNS
3239	33	24	come	come	VBP
3239	33	25	in	in	RB
3239	33	26	through	through	IN
3239	33	27	e	e	NN
3239	33	28	-	-	NN
3239	33	29	mail	mail	NN
3239	33	30	or	or	CC
3239	33	31	phone	phone	NN
3239	33	32	,	,	,
3239	33	33	librarians	librarian	NNS
3239	33	34	enter	enter	VBP
3239	33	35	them	-PRON-	PRP
3239	33	36	into	into	IN
3239	33	37	QuestionPoint	QuestionPoint	NNP
3239	33	38	,	,	,
3239	33	39	using	use	VBG
3239	33	40	it	-PRON-	PRP
3239	33	41	to	to	TO
3239	33	42	add	add	VB
3239	33	43	notes	note	NNS
3239	33	44	and	and	CC
3239	33	45	keep	keep	VB
3239	33	46	track	track	NN
3239	33	47	of	of	IN
3239	33	48	sources	source	NNS
3239	33	49	checked	check	VBD
3239	33	50	.	.	.
3239	34	1	Completed	complete	VBN
3239	34	2	transactions	transaction	NNS
3239	34	3	are	be	VBP
3239	34	4	added	add	VBN
3239	34	5	to	to	IN
3239	34	6	the	the	DT
3239	34	7	local	local	JJ
3239	34	8	knowledge	knowledge	NN
3239	34	9	base	base	NN
3239	34	10	.	.	.
3239	35	1	(	(	-LRB-
3239	35	2	Because	because	IN
3239	35	3	their	-PRON-	PRP$
3239	35	4	questions	question	NNS
3239	35	5	involve	involve	VBP
3239	35	6	proprietary	proprietary	JJ
3239	35	7	matters	matter	NNS
3239	35	8	,	,	,
3239	35	9	many	many	JJ
3239	35	10	special	special	JJ
3239	35	11	libraries	library	NNS
3239	35	12	do	do	VBP
3239	35	13	not	not	RB
3239	35	14	add	add	VB
3239	35	15	their	-PRON-	PRP$
3239	35	16	answers	answer	NNS
3239	35	17	to	to	IN
3239	35	18	the	the	DT
3239	35	19	global	global	JJ
3239	35	20	knowledge	knowledge	NN
3239	35	21	base	base	NN
3239	35	22	,	,	,
3239	35	23	and	and	CC
3239	35	24	OCLC	OCLC	NNP
3239	35	25	Library	Library	NNP
3239	35	26	is	be	VBZ
3239	35	27	no	no	DT
3239	35	28	exception	exception	NN
3239	35	29	.	.	.
3239	36	1	The	the	DT
3239	36	2	local	local	JJ
3239	36	3	knowl-	knowl-	JJ
3239	36	4	edge	edge	NN
3239	36	5	base	base	NN
3239	36	6	is	be	VBZ
3239	36	7	accessible	accessible	JJ
3239	36	8	only	only	RB
3239	36	9	by	by	IN
3239	36	10	OCLC	OCLC	NNP
3239	36	11	Library	Library	NNP
3239	36	12	staff	staff	NN
3239	36	13	.	.	.
3239	36	14	)	)	-RRB-
3239	37	1	Not	not	RB
3239	37	2	surprisingly	surprisingly	RB
3239	37	3	,	,	,
3239	37	4	most	most	JJS
3239	37	5	of	of	IN
3239	37	6	the	the	DT
3239	37	7	questions	question	NNS
3239	37	8	received	receive	VBN
3239	37	9	are	be	VBP
3239	37	10	about	about	IN
3239	37	11	librar-	librar-	NNP
3239	37	12	ies	ie	NNS
3239	37	13	,	,	,
3239	37	14	museums	museum	NNS
3239	37	15	,	,	,
3239	37	16	and	and	CC
3239	37	17	other	other	JJ
3239	37	18	cultural	cultural	JJ
3239	37	19	institutions	institution	NNS
3239	37	20	,	,	,
3239	37	21	their	-PRON-	PRP$
3239	37	22	collections	collection	NNS
3239	37	23	,	,	,
3239	37	24	users	user	NNS
3239	37	25	,	,	,
3239	37	26	and	and	CC
3239	37	27	staff	staff	NN
3239	37	28	.	.	.
3239	38	1	This	this	DT
3239	38	2	means	mean	VBZ
3239	38	3	that	that	IN
3239	38	4	the	the	DT
3239	38	5	likeli-	likeli-	JJ
3239	38	6	hood	hood	NN
3239	38	7	of	of	IN
3239	38	8	reuse	reuse	NN
3239	38	9	of	of	IN
3239	38	10	the	the	DT
3239	38	11	information	information	NN
3239	38	12	in	in	IN
3239	38	13	the	the	DT
3239	38	14	OCLC	OCLC	NNP
3239	38	15	Library	Library	NNP
3239	38	16	knowledge	knowledge	NN
3239	38	17	base	base	NN
3239	38	18	is	be	VBZ
3239	38	19	relatively	relatively	RB
3239	38	20	high	high	JJ
3239	38	21	,	,	,
3239	38	22	and	and	CC
3239	38	23	makes	make	VBZ
3239	38	24	the	the	DT
3239	38	25	local	local	JJ
3239	38	26	knowledge	knowledge	NN
3239	38	27	base	base	NN
3239	38	28	an	an	DT
3239	38	29	early	early	JJ
3239	38	30	stop	stop	NN
3239	38	31	in	in	IN
3239	38	32	the	the	DT
3239	38	33	reference	reference	NN
3239	38	34	process	process	NN
3239	38	35	.	.	.
3239	39	1	Though	though	IN
3239	39	2	statistics	statistic	NNS
3239	39	3	vary	vary	VBP
3239	39	4	widely	widely	RB
3239	39	5	by	by	IN
3239	39	6	individual	individual	JJ
3239	39	7	institutions	institution	NNS
3239	39	8	and	and	CC
3239	39	9	type	type	NN
3239	39	10	of	of	IN
3239	39	11	library	library	NN
3239	39	12	—	—	:
3239	39	13	and	and	CC
3239	39	14	though	though	IN
3239	39	15	some	some	DT
3239	39	16	libraries	library	NNS
3239	39	17	have	have	VBP
3239	39	18	opted	opt	VBN
3239	39	19	not	not	RB
3239	39	20	to	to	TO
3239	39	21	use	use	VB
3239	39	22	the	the	DT
3239	39	23	knowledge	knowledge	NN
3239	39	24	base	base	NN
3239	39	25	—	—	:
3239	39	26	the	the	DT
3239	39	27	average	average	JJ
3239	39	28	ratio	ratio	NN
3239	39	29	for	for	IN
3239	39	30	all	all	DT
3239	39	31	QuestionPoint	QuestionPoint	NNP
3239	39	32	libraries	library	NNS
3239	39	33	is	be	VBZ
3239	39	34	about	about	IN
3239	39	35	one	one	CD
3239	39	36	knowledge	knowledge	NN
3239	39	37	base	base	NN
3239	39	38	search	search	NN
3239	39	39	for	for	IN
3239	39	40	every	every	DT
3239	39	41	three	three	CD
3239	39	42	ques-	ques-	NN
3239	39	43	tions	tion	NNS
3239	39	44	received	receive	VBD
3239	39	45	.	.	.
3239	40	1	In	in	IN
3239	40	2	contrast	contrast	NN
3239	40	3	,	,	,
3239	40	4	in	in	IN
3239	40	5	the	the	DT
3239	40	6	past	past	JJ
3239	40	7	year	year	NN
3239	40	8	OCLC	OCLC	NNP
3239	40	9	Library	Library	NNP
3239	40	10	staff	staff	NN
3239	40	11	averaged	average	VBD
3239	40	12	4.2	4.2	CD
3239	40	13	local	local	JJ
3239	40	14	knowledge	knowledge	NN
3239	40	15	base	base	NN
3239	40	16	searches	search	NNS
3239	40	17	for	for	IN
3239	40	18	every	every	DT
3239	40	19	three	three	CD
3239	40	20	questions	question	NNS
3239	40	21	received	receive	VBN
3239	40	22	.	.	.
3239	41	1	The	the	DT
3239	41	2	view	view	NN
3239	41	3	of	of	IN
3239	41	4	the	the	DT
3239	41	5	QuestionPoint	QuestionPoint	NNP
3239	41	6	knowledge	knowledge	NN
3239	41	7	base	base	NN
3239	41	8	as	as	IN
3239	41	9	a	a	DT
3239	41	10	repository	repository	NN
3239	41	11	of	of	IN
3239	41	12	answers	answer	NNS
3239	41	13	to	to	IN
3239	41	14	questions	question	NNS
3239	41	15	that	that	WDT
3239	41	16	have	have	VBP
3239	41	17	been	be	VBN
3239	41	18	asked	ask	VBN
3239	41	19	is	be	VBZ
3239	41	20	a	a	DT
3239	41	21	traditional	traditional	JJ
3239	41	22	one	one	NN
3239	41	23	.	.	.
3239	42	1	OCLC	OCLC	NNP
3239	42	2	Library	Library	NNP
3239	42	3	’s	’s	POS
3239	42	4	use	use	NN
3239	42	5	of	of	IN
3239	42	6	the	the	DT
3239	42	7	QuestionPoint	QuestionPoint	NNP
3239	42	8	knowledge	knowledge	NN
3239	42	9	base	base	NN
3239	42	10	in	in	IN
3239	42	11	anticipation	anticipation	NN
3239	42	12	of	of	IN
3239	42	13	information	information	NN
3239	42	14	needs	need	NNS
3239	42	15	of	of	IN
3239	42	16	its	-PRON-	PRP$
3239	42	17	clients	client	NNS
3239	42	18	—	—	:
3239	42	19	as	as	IN
3239	42	20	a	a	DT
3239	42	21	way	way	NN
3239	42	22	of	of	IN
3239	42	23	collection	collection	NN
3239	42	24	development	development	NN
3239	42	25	—	—	:
3239	42	26	is	be	VBZ
3239	42	27	distinctive	distinctive	JJ
3239	42	28	.	.	.
3239	43	1	In	in	IN
3239	43	2	many	many	JJ
3239	43	3	respects	respect	NNS
3239	43	4	this	this	DT
3239	43	5	use	use	NN
3239	43	6	creates	create	VBZ
3239	43	7	an	an	DT
3239	43	8	updated	update	VBN
3239	43	9	version	version	NN
3239	43	10	of	of	IN
3239	43	11	the	the	DT
3239	43	12	old-	old-	NN
3239	43	13	fashioned	fashioned	JJ
3239	43	14	vertical	vertical	JJ
3239	43	15	file	file	NN
3239	43	16	.	.	.
3239	44	1	Nontraditional	nontraditional	JJ
3239	44	2	uses	use	NNS
3239	44	3	of	of	IN
3239	44	4	QuestionPoint	QuestionPoint	NNP
3239	44	5	Just	just	RB
3239	44	6	-	-	HYPH
3239	44	7	in	in	IN
3239	44	8	-	-	HYPH
3239	44	9	case	case	NN
3239	44	10	The	the	DT
3239	44	11	vertical	vertical	JJ
3239	44	12	file	file	NN
3239	44	13	has	have	VBZ
3239	44	14	a	a	DT
3239	44	15	quirky	quirky	JJ
3239	44	16	place	place	NN
3239	44	17	in	in	IN
3239	44	18	the	the	DT
3239	44	19	annals	annals	NN
3239	44	20	of	of	IN
3239	44	21	librarianship	librarianship	NN
3239	44	22	.	.	.
3239	45	1	It	-PRON-	PRP
3239	45	2	has	have	VBZ
3239	45	3	been	be	VBN
3239	45	4	the	the	DT
3239	45	5	repository	repository	NN
3239	45	6	for	for	IN
3239	45	7	facts	fact	NNS
3239	45	8	and	and	CC
3239	45	9	information	information	NN
3239	45	10	too	too	RB
3239	45	11	good	good	JJ
3239	45	12	to	to	TO
3239	45	13	throw	throw	VB
3239	45	14	away	away	RB
3239	45	15	but	but	CC
3239	45	16	not	not	RB
3239	45	17	quite	quite	RB
3239	45	18	good	good	JJ
3239	45	19	enough	enough	RB
3239	45	20	to	to	TO
3239	45	21	catalog	catalog	VB
3239	45	22	.	.	.
3239	46	1	H.	H.	NNP
3239	46	2	W.	W.	NNP
3239	46	3	Wilson	Wilson	NNP
3239	46	4	still	still	RB
3239	46	5	offers	offer	VBZ
3239	46	6	its	-PRON-	PRP$
3239	46	7	Vertical	Vertical	NNP
3239	46	8	File	File	NNP
3239	46	9	Index	Index	NNP
3239	46	10	,	,	,
3239	46	11	a	a	DT
3239	46	12	specialized	specialized	JJ
3239	46	13	subject	subject	JJ
3239	46	14	index	index	NN
3239	46	15	to	to	IN
3239	46	16	pamphlets	pamphlet	NNS
3239	46	17	issued	issue	VBN
3239	46	18	on	on	IN
3239	46	19	topics	topic	NNS
3239	46	20	often	often	RB
3239	46	21	unavailable	unavailable	JJ
3239	46	22	in	in	IN
3239	46	23	book	book	NN
3239	46	24	form	form	NN
3239	46	25	,	,	,
3239	46	26	which	which	WDT
3239	46	27	began	begin	VBD
3239	46	28	in	in	IN
3239	46	29	1932	1932	CD
3239	46	30	.	.	.
3239	47	1	By	by	IN
3239	47	2	now	now	RB
3239	47	3	,	,	,
3239	47	4	except	except	IN
3239	47	5	for	for	IN
3239	47	6	special	special	JJ
3239	47	7	collections	collection	NNS
3239	47	8	,	,	,
3239	47	9	the	the	DT
3239	47	10	Internet	internet	NN
3239	47	11	has	have	VBZ
3239	47	12	practically	practically	RB
3239	47	13	relegated	relegate	VBN
3239	47	14	the	the	DT
3239	47	15	vertical	vertical	JJ
3239	47	16	file	file	NN
3239	47	17	to	to	IN
3239	47	18	the	the	DT
3239	47	19	backroom	backroom	NN
3239	47	20	with	with	IN
3239	47	21	the	the	DT
3239	47	22	card	card	NN
3239	47	23	plat-	plat-	FW
3239	47	24	ens	ens	NN
3239	47	25	and	and	CC
3239	47	26	electric	electric	JJ
3239	47	27	erasers	eraser	NNS
3239	47	28	.	.	.
3239	48	1	OCLC	OCLC	NNP
3239	48	2	Library	Library	NNP
3239	48	3	now	now	RB
3239	48	4	uses	use	VBZ
3239	48	5	its	-PRON-	PRP$
3239	48	6	QuestionPoint	QuestionPoint	NNP
3239	48	7	knowledge	knowledge	NN
3239	48	8	base	base	NN
3239	48	9	to	to	TO
3239	48	10	manage	manage	VB
3239	48	11	information	information	NN
3239	48	12	that	that	WDT
3239	48	13	once	once	RB
3239	48	14	might	may	MD
3239	48	15	have	have	VB
3239	48	16	gone	go	VBN
3239	48	17	into	into	IN
3239	48	18	a	a	DT
3239	48	19	vertical	vertical	JJ
3239	48	20	file	file	NN
3239	48	21	:	:	:
3239	48	22	the	the	DT
3239	48	23	authoritative	authoritative	JJ
3239	48	24	reports	report	NNS
3239	48	25	,	,	,
3239	48	26	studies	study	NNS
3239	48	27	,	,	,
3239	48	28	.org	.org	NFP
3239	48	29	sites	site	NNS
3239	48	30	,	,	,
3239	48	31	and	and	CC
3239	48	32	other	other	JJ
3239	48	33	resources	resource	NNS
3239	48	34	that	that	WDT
3239	48	35	are	be	VBP
3239	48	36	often	often	RB
3239	48	37	not	not	RB
3239	48	38	substantive	substantive	JJ
3239	48	39	enough	enough	RB
3239	48	40	to	to	TO
3239	48	41	cata-	cata-	VB
3239	48	42	log	log	NN
3239	48	43	,	,	,
3239	48	44	but	but	CC
3239	48	45	too	too	RB
3239	48	46	good	good	JJ
3239	48	47	to	to	TO
3239	48	48	hide	hide	VB
3239	48	49	away	away	RB
3239	48	50	in	in	IN
3239	48	51	a	a	DT
3239	48	52	single	single	JJ
3239	48	53	staff	staff	NN
3239	48	54	member	member	NN
3239	48	55	’s	’s	POS
3239	48	56	bookmarks	bookmark	NNS
3239	48	57	.	.	.
3239	49	1	The	the	DT
3239	49	2	QuestionPoint	QuestionPoint	NNP
3239	49	3	knowledge	knowledge	NN
3239	49	4	base	base	NN
3239	49	5	provides	provide	VBZ
3239	49	6	a	a	DT
3239	49	7	place	place	NN
3239	49	8	for	for	IN
3239	49	9	these	these	DT
3239	49	10	resources	resource	NNS
3239	49	11	;	;	:
3239	49	12	more	more	RBR
3239	49	13	importantly	importantly	RB
3239	49	14	,	,	,
3239	49	15	QuestionPoint	QuestionPoint	NNP
3239	49	16	provides	provide	VBZ
3239	49	17	fast	fast	JJ
3239	49	18	,	,	,
3239	49	19	efficient	efficient	JJ
3239	49	20	ways	way	NNS
3239	49	21	to	to	TO
3239	49	22	col-	col-	VB
3239	49	23	lect	lect	NN
3239	49	24	,	,	,
3239	49	25	tag	tag	NN
3239	49	26	,	,	,
3239	49	27	manage	manage	VBP
3239	49	28	,	,	,
3239	49	29	and	and	CC
3239	49	30	use	use	VB
3239	49	31	them	-PRON-	PRP
3239	49	32	.	.	.
3239	50	1	QuestionPoint	QuestionPoint	NNP
3239	50	2	allows	allow	VBZ
3239	50	3	development	development	NN
3239	50	4	of	of	IN
3239	50	5	such	such	JJ
3239	50	6	collections	collection	NNS
3239	50	7	with	with	IN
3239	50	8	powerful	powerful	JJ
3239	50	9	capabilities	capability	NNS
3239	50	10	that	that	WDT
3239	50	11	allow	allow	VBP
3239	50	12	for	for	IN
3239	50	13	future	future	JJ
3239	50	14	retrieval	retrieval	NN
3239	50	15	and	and	CC
3239	50	16	use	use	NN
3239	50	17	of	of	IN
3239	50	18	the	the	DT
3239	50	19	information	information	NN
3239	50	20	,	,	,
3239	50	21	and	and	CC
3239	50	22	it	-PRON-	PRP
3239	50	23	does	do	VBZ
3239	50	24	so	so	RB
3239	50	25	without	without	IN
3239	50	26	the	the	DT
3239	50	27	incred-	incred-	NN
3239	50	28	ibly	ibly	RB
3239	50	29	time	time	NN
3239	50	30	-	-	HYPH
3239	50	31	consuming	consume	VBG
3239	50	32	processes	process	NNS
3239	50	33	of	of	IN
3239	50	34	the	the	DT
3239	50	35	past	past	NN
3239	50	36	.	.	.
3239	51	1	A	a	DT
3239	51	2	1909	1909	CD
3239	51	3	description	description	NN
3239	51	4	of	of	IN
3239	51	5	such	such	JJ
3239	51	6	processes	process	NNS
3239	51	7	describes	describe	VBZ
3239	51	8	in	in	IN
3239	51	9	detail	detail	NN
3239	51	10	the	the	DT
3239	51	11	inef-	inef-	NNP
3239	51	12	ficiency	ficiency	NN
3239	51	13	of	of	IN
3239	51	14	yore	yore	NN
3239	51	15	:	:	:
3239	51	16	In	in	IN
3239	51	17	the	the	DT
3239	51	18	Public	public	JJ
3239	51	19	library	library	NN
3239	51	20	[	[	-LRB-
3239	51	21	sic	sic	NN
3239	51	22	]	]	-RRB-
3239	51	23	of	of	IN
3239	51	24	Newark	Newark	NNP
3239	51	25	,	,	,
3239	51	26	N.J.	New Jersey	NNP
3239	51	27	,	,	,
3239	51	28	material	material	NN
3239	51	29	is	be	VBZ
3239	51	30	filed	file	VBN
3239	51	31	in	in	IN
3239	51	32	folders	folder	NNS
3239	51	33	made	make	VBN
3239	51	34	of	of	IN
3239	51	35	No	no	UH
3239	51	36	.	.	.
3239	52	1	1	1	CD
3239	52	2	tag	tag	NN
3239	52	3	manila	manila	NNP
3239	52	4	paper	paper	NN
3239	52	5	,	,	,
3239	52	6	cut	cut	VBN
3239	52	7	into	into	IN
3239	52	8	pieces	piece	NNS
3239	52	9	about	about	IN
3239	52	10	11x18	11x18	CD
3239	52	11	inches	inch	NNS
3239	52	12	in	in	IN
3239	52	13	size	size	NN
3239	52	14	.	.	.
3239	53	1	One	one	CD
3239	53	2	end	end	NN
3239	53	3	is	be	VBZ
3239	53	4	so	so	RB
3239	53	5	turned	turn	VBN
3239	53	6	up	up	RP
3239	53	7	against	against	IN
3239	53	8	the	the	DT
3239	53	9	others	other	NNS
3239	53	10	as	as	IN
3239	53	11	to	to	TO
3239	53	12	make	make	VB
3239	53	13	a	a	DT
3239	53	14	receptacle	receptacle	NN
3239	53	15	11x19	11x19	NN
3239	53	16	1/2	1/2	CD
3239	53	17	inches	inch	NNS
3239	53	18	.	.	.
3239	54	1	The	the	DT
3239	54	2	front	front	JJ
3239	54	3	fold	fold	NN
3239	54	4	is	be	VBZ
3239	54	5	a	a	DT
3239	54	6	half	half	JJ
3239	54	7	inch	inch	NN
3239	54	8	shorter	short	JJR
3239	54	9	than	than	IN
3239	54	10	the	the	DT
3239	54	11	back	back	JJ
3239	54	12	one	one	NN
3239	54	13	,	,	,
3239	54	14	and	and	CC
3239	54	15	this	this	DT
3239	54	16	leaves	leave	VBZ
3239	54	17	a	a	DT
3239	54	18	margin	margin	NN
3239	54	19	exposed	expose	VBN
3239	54	20	on	on	IN
3239	54	21	the	the	DT
3239	54	22	back	back	JJ
3239	54	23	one	one	NN
3239	54	24	,	,	,
3239	54	25	whereon	whereon	VB
3239	54	26	the	the	DT
3239	54	27	subject	subject	NN
3239	54	28	of	of	IN
3239	54	29	that	that	DT
3239	54	30	folder	folder	NN
3239	54	31	is	be	VBZ
3239	54	32	written.2	written.2	LS
3239	54	33	Thus	thus	RB
3239	54	34	a	a	DT
3239	54	35	major	major	JJ
3239	54	36	benefit	benefit	NN
3239	54	37	of	of	IN
3239	54	38	using	use	VBG
3239	54	39	QuestionPoint	QuestionPoint	NNP
3239	54	40	to	to	TO
3239	54	41	manage	manage	VB
3239	54	42	these	these	DT
3239	54	43	resources	resource	NNS
3239	54	44	is	be	VBZ
3239	54	45	saving	save	VBG
3239	54	46	time	time	NN
3239	54	47	.	.	.
3239	55	1	Because	because	IN
3239	55	2	QuestionPoint	QuestionPoint	NNP
3239	55	3	is	be	VBZ
3239	55	4	a	a	DT
3239	55	5	routine	routine	JJ
3239	55	6	part	part	NN
3239	55	7	of	of	IN
3239	55	8	OCLC	OCLC	NNP
3239	55	9	Library	Library	NNP
3239	55	10	’s	’s	POS
3239	55	11	workflow	workflow	NN
3239	55	12	,	,	,
3239	55	13	it	-PRON-	PRP
3239	55	14	allows	allow	VBZ
3239	55	15	the	the	DT
3239	55	16	addition	addition	NN
3239	55	17	of	of	IN
3239	55	18	items	item	NNS
3239	55	19	directly	directly	RB
3239	55	20	to	to	IN
3239	55	21	the	the	DT
3239	55	22	Figure	Figure	NNP
3239	55	23	1	1	CD
3239	55	24	.	.	.
3239	56	1	OCLC	OCLC	NNP
3239	56	2	Library	Library	NNP
3239	56	3	intranet	intranet	NN
3239	56	4	homepage	homepage	NN
3239	56	5	introDucinG	introducing	CD
3239	56	6	ZoomiFY	ZoomiFY	NNP
3239	56	7	imaGE	imaGE	NFP
3239	56	8	|	|	NNP
3239	56	9	smitH	smitH	NNP
3239	56	10	27“Just	27“just	CD
3239	56	11	in	in	IN
3239	56	12	casE	case	JJ
3239	56	13	”	"	''
3239	56	14	answErs	answErs	NNP
3239	56	15	:	:	:
3239	56	16	tHE	the	DT
3239	56	17	twEntY	twenty	CD
3239	56	18	-	-	HYPH
3239	56	19	First	first	JJ
3239	56	20	-	-	HYPH
3239	56	21	cEnturY	century	NN
3239	56	22	vErtical	vErtical	NNP
3239	56	23	FilE	FilE	NNP
3239	56	24	|	|	CD
3239	56	25	DalrYmPlE	dalrymple	VBP
3239	56	26	27	27	CD
3239	56	27	knowledge	knowledge	NN
3239	56	28	base	base	NN
3239	56	29	quickly	quickly	RB
3239	56	30	and	and	CC
3239	56	31	with	with	IN
3239	56	32	a	a	DT
3239	56	33	minimum	minimum	NN
3239	56	34	of	of	IN
3239	56	35	fuss	fuss	NN
3239	56	36	.	.	.
3239	57	1	There	there	EX
3239	57	2	is	be	VBZ
3239	57	3	initially	initially	RB
3239	57	4	no	no	DT
3239	57	5	need	need	NN
3239	57	6	to	to	TO
3239	57	7	make	make	VB
3239	57	8	the	the	DT
3239	57	9	entry	entry	NN
3239	57	10	“	"	``
3239	57	11	pretty	pretty	RB
3239	57	12	,	,	,
3239	57	13	”	"	''
3239	57	14	but	but	CC
3239	57	15	only	only	RB
3239	57	16	to	to	TO
3239	57	17	describe	describe	VB
3239	57	18	the	the	DT
3239	57	19	resource	resource	NN
3239	57	20	briefly	briefly	RB
3239	57	21	,	,	,
3239	57	22	add	add	VB
3239	57	23	the	the	DT
3239	57	24	URL	url	NN
3239	57	25	,	,	,
3239	57	26	and	and	CC
3239	57	27	tag	tag	NN
3239	57	28	it	-PRON-	PRP
3239	57	29	(	(	-LRB-
3239	57	30	see	see	UH
3239	57	31	figure	figure	NN
3239	57	32	2	2	CD
3239	57	33	)	)	-RRB-
3239	57	34	.	.	.
3239	58	1	Unlike	unlike	IN
3239	58	2	a	a	DT
3239	58	3	physical	physical	JJ
3239	58	4	vertical	vertical	JJ
3239	58	5	file	file	NN
3239	58	6	,	,	,
3239	58	7	tagging	tag	VBG
3239	58	8	items	item	NNS
3239	58	9	in	in	IN
3239	58	10	the	the	DT
3239	58	11	knowledge	knowledge	NN
3239	58	12	base	base	NN
3239	58	13	allows	allow	VBZ
3239	58	14	items	item	NNS
3239	58	15	to	to	TO
3239	58	16	be	be	VB
3239	58	17	“	"	``
3239	58	18	put	put	VBN
3239	58	19	”	"	''
3239	58	20	in	in	IN
3239	58	21	multiple	multiple	JJ
3239	58	22	places	place	NNS
3239	58	23	.	.	.
3239	59	1	Staff	staff	NN
3239	59	2	can	can	MD
3239	59	3	also	also	RB
3239	59	4	add	add	VB
3239	59	5	comments	comment	NNS
3239	59	6	that	that	WDT
3239	59	7	characterize	characterize	VBP
3239	59	8	the	the	DT
3239	59	9	authoritative-	authoritative-	JJ
3239	59	10	ness	ness	NN
3239	59	11	of	of	IN
3239	59	12	a	a	DT
3239	59	13	resource	resource	NN
3239	59	14	.	.	.
3239	60	1	Occasionally	occasionally	RB
3239	60	2	librarians	librarian	NNS
3239	60	3	come	come	VBP
3239	60	4	across	across	IN
3239	60	5	articles	article	NNS
3239	60	6	or	or	CC
3239	60	7	resources	resource	NNS
3239	60	8	that	that	WDT
3239	60	9	might	may	MD
3239	60	10	address	address	VB
3239	60	11	multiple	multiple	JJ
3239	60	12	questions	question	NNS
3239	60	13	.	.	.
3239	61	1	Instead	instead	RB
3239	61	2	of	of	IN
3239	61	3	burying	bury	VBG
3239	61	4	the	the	DT
3239	61	5	data	datum	NNS
3239	61	6	in	in	IN
3239	61	7	one	one	CD
3239	61	8	overarch-	overarch-	JJ
3239	61	9	ing	e	VBG
3239	61	10	knowledge	knowledge	NN
3239	61	11	base	base	NN
3239	61	12	record	record	NN
3239	61	13	,	,	,
3239	61	14	staff	staff	NN
3239	61	15	can	can	MD
3239	61	16	make	make	VB
3239	61	17	an	an	DT
3239	61	18	entry	entry	NN
3239	61	19	for	for	IN
3239	61	20	each	each	DT
3239	61	21	aspect	aspect	NN
3239	61	22	of	of	IN
3239	61	23	the	the	DT
3239	61	24	resource	resource	NN
3239	61	25	.	.	.
3239	62	1	An	an	DT
3239	62	2	example	example	NN
3239	62	3	of	of	IN
3239	62	4	this	this	DT
3239	62	5	is	be	VBZ
3239	62	6	www	www	NN
3239	62	7	.galbithink.org	.galbithink.org	NN
3239	62	8	/	/	SYM
3239	62	9	libraries	library	NNS
3239	62	10	/	/	SYM
3239	62	11	analysis	analysis	NN
3239	62	12	.	.	.
3239	63	1	htm	htm	NNP
3239	63	2	,	,	,
3239	63	3	a	a	DT
3239	63	4	page	page	NN
3239	63	5	created	create	VBN
3239	63	6	by	by	IN
3239	63	7	Douglas	Douglas	NNP
3239	63	8	Galbi	Galbi	NNP
3239	63	9	,	,	,
3239	63	10	Senior	Senior	NNP
3239	63	11	Economist	Economist	NNP
3239	63	12	with	with	IN
3239	63	13	the	the	DT
3239	63	14	Federal	Federal	NNP
3239	63	15	Communications	Communications	NNPS
3239	63	16	Commission	Commission	NNP
3239	63	17	(	(	-LRB-
3239	63	18	see	see	VB
3239	63	19	figure	figure	NN
3239	63	20	3	3	CD
3239	63	21	)	)	-RRB-
3239	63	22	.	.	.
3239	64	1	The	the	DT
3239	64	2	site	site	NN
3239	64	3	provides	provide	VBZ
3239	64	4	statistics	statistic	NNS
3239	64	5	,	,	,
3239	64	6	including	include	VBG
3239	64	7	historical	historical	JJ
3239	64	8	statistics	statistic	NNS
3239	64	9	,	,	,
3239	64	10	on	on	IN
3239	64	11	U.S.	U.S.	NNP
3239	64	12	public	public	JJ
3239	64	13	libraries	library	NNS
3239	64	14	.	.	.
3239	65	1	Rather	rather	RB
3239	65	2	than	than	IN
3239	65	3	describe	describe	VB
3239	65	4	these	these	DT
3239	65	5	generically	generically	RB
3239	65	6	with	with	IN
3239	65	7	a	a	DT
3239	65	8	tag	tag	NN
3239	65	9	like	like	IN
3239	65	10	“	"	``
3239	65	11	library	library	JJ
3239	65	12	statistics”—not	statistics”—not	NN
3239	65	13	very	very	RB
3239	65	14	useful	useful	JJ
3239	65	15	in	in	IN
3239	65	16	any	any	DT
3239	65	17	case	case	NN
3239	65	18	—	—	:
3239	65	19	each	each	DT
3239	65	20	source	source	NN
3239	65	21	can	can	MD
3239	65	22	be	be	VB
3239	65	23	added	add	VBN
3239	65	24	sep-	sep-	NN
3239	65	25	arately	arately	RB
3239	65	26	to	to	IN
3239	65	27	the	the	DT
3239	65	28	QuestionPoint	QuestionPoint	NNP
3239	65	29	knowl-	knowl-	JJ
3239	65	30	edge	edge	NN
3239	65	31	base	base	NN
3239	65	32	.	.	.
3239	66	1	For	for	IN
3239	66	2	example	example	NN
3239	66	3	,	,	,
3239	66	4	the	the	DT
3239	66	5	item	item	NN
3239	66	6	“	"	``
3239	66	7	Audiovisual	Audiovisual	NNP
3239	66	8	Materials	material	NNS
3239	66	9	in	in	IN
3239	66	10	U.S.	U.S.	NNP
3239	66	11	Public	Public	NNP
3239	66	12	Libraries	Libraries	NNPS
3239	66	13	”	"	''
3239	66	14	can	can	MD
3239	66	15	be	be	VB
3239	66	16	assigned	assign	VBN
3239	66	17	specific	specific	JJ
3239	66	18	tags	tag	NNS
3239	66	19	—	—	:
3239	66	20	audiovisual	audiovisual	JJ
3239	66	21	,	,	,
3239	66	22	AV	av	NN
3239	66	23	,	,	,
3239	66	24	videos	video	NNS
3239	66	25	—	—	:
3239	66	26	that	that	WDT
3239	66	27	will	will	MD
3239	66	28	make	make	VB
3239	66	29	the	the	DT
3239	66	30	data	datum	NNS
3239	66	31	more	more	RBR
3239	66	32	accessible	accessible	JJ
3239	66	33	in	in	IN
3239	66	34	the	the	DT
3239	66	35	future	future	NN
3239	66	36	.	.	.
3239	67	1	In	in	IN
3239	67	2	other	other	JJ
3239	67	3	words	word	NNS
3239	67	4	,	,	,
3239	67	5	librar-	librar-	NNP
3239	67	6	ians	ians	NNPS
3239	67	7	use	use	VBP
3239	67	8	the	the	DT
3239	67	9	FAQ	FAQ	NNP
3239	67	10	model	model	NN
3239	67	11	of	of	IN
3239	67	12	asking	ask	VBG
3239	67	13	and	and	CC
3239	67	14	answering	answer	VBG
3239	67	15	just	just	RB
3239	67	16	one	one	CD
3239	67	17	question	question	NN
3239	67	18	at	at	IN
3239	67	19	a	a	DT
3239	67	20	time	time	NN
3239	67	21	.	.	.
3239	68	1	An	an	DT
3239	68	2	important	important	JJ
3239	68	3	element	element	NN
3239	68	4	in	in	IN
3239	68	5	adding	add	VBG
3239	68	6	“	"	``
3239	68	7	answers	answer	NNS
3239	68	8	”	"	''
3239	68	9	to	to	IN
3239	68	10	OCLC	OCLC	NNP
3239	68	11	Library	Library	NNP
3239	68	12	’s	’s	POS
3239	68	13	knowl-	knowl-	JJ
3239	68	14	edge	edge	NN
3239	68	15	base	base	NN
3239	68	16	is	be	VBZ
3239	68	17	the	the	DT
3239	68	18	ability	ability	NN
3239	68	19	to	to	TO
3239	68	20	provide	provide	VB
3239	68	21	context	context	NN
3239	68	22	.	.	.
3239	69	1	With	with	IN
3239	69	2	QuestionPoint	QuestionPoint	NNP
3239	69	3	,	,	,
3239	69	4	librar-	librar-	NN
3239	69	5	ians	ians	NNPS
3239	69	6	can	can	MD
3239	69	7	not	not	RB
3239	69	8	only	only	RB
3239	69	9	describe	describe	VB
3239	69	10	what	what	WP
3239	69	11	the	the	DT
3239	69	12	resource	resource	NN
3239	69	13	is	be	VBZ
3239	69	14	,	,	,
3239	69	15	but	but	CC
3239	69	16	why	why	WRB
3239	69	17	it	-PRON-	PRP
3239	69	18	may	may	MD
3239	69	19	be	be	VB
3239	69	20	of	of	IN
3239	69	21	future	future	JJ
3239	69	22	use	use	NN
3239	69	23	.	.	.
3239	70	1	And	and	CC
3239	70	2	just	just	RB
3239	70	3	the	the	DT
3239	70	4	act	act	NN
3239	70	5	of	of	IN
3239	70	6	adding	add	VBG
3239	70	7	information	information	NN
3239	70	8	to	to	IN
3239	70	9	the	the	DT
3239	70	10	knowledge	knowledge	NN
3239	70	11	base	base	NN
3239	70	12	serves	serve	VBZ
3239	70	13	as	as	IN
3239	70	14	a	a	DT
3239	70	15	valuable	valuable	JJ
3239	70	16	mnemonic	mnemonic	NN
3239	70	17	—	—	:
3239	70	18	“	"	``
3239	70	19	I	-PRON-	PRP
3239	70	20	’ve	have	VB
3239	70	21	seen	see	VBN
3239	70	22	that	that	DT
3239	70	23	somewhere	somewhere	RB
3239	70	24	.	.	.
3239	70	25	”	"	''
3239	70	26	Records	record	NNS
3239	70	27	added	add	VBD
3239	70	28	to	to	IN
3239	70	29	the	the	DT
3239	70	30	knowledge	knowledge	NN
3239	70	31	base	base	NN
3239	70	32	in	in	IN
3239	70	33	this	this	DT
3239	70	34	way	way	NN
3239	70	35	can	can	MD
3239	70	36	be	be	VB
3239	70	37	easily	easily	RB
3239	70	38	updated	update	VBN
3239	70	39	with	with	IN
3239	70	40	information	information	NN
3239	70	41	about	about	IN
3239	70	42	newer	new	JJR
3239	70	43	editions	edition	NNS
3239	70	44	or	or	CC
3239	70	45	better	well	JJR
3239	70	46	sources	source	NNS
3239	70	47	.	.	.
3239	71	1	Equally	equally	RB
3239	71	2	valuable	valuable	JJ
3239	71	3	is	be	VBZ
3239	71	4	the	the	DT
3239	71	5	ability	ability	NN
3239	71	6	to	to	TO
3239	71	7	edit	edit	VB
3239	71	8	and	and	CC
3239	71	9	add	add	VB
3239	71	10	keywords	keyword	NNS
3239	71	11	when	when	WRB
3239	71	12	the	the	DT
3239	71	13	resource	resource	NN
3239	71	14	becomes	become	VBZ
3239	71	15	useful	useful	JJ
3239	71	16	for	for	IN
3239	71	17	unforeseen	unforeseen	JJ
3239	71	18	questions	question	NNS
3239	71	19	.	.	.
3239	72	1	sharing	share	VBG
3239	72	2	information	information	NN
3239	72	3	with	with	IN
3239	72	4	staff	staff	NN
3239	72	5	The	the	DT
3239	72	6	knowledge	knowledge	NN
3239	72	7	base	base	NN
3239	72	8	also	also	RB
3239	72	9	serves	serve	VBZ
3239	72	10	as	as	IN
3239	72	11	a	a	DT
3239	72	12	more	more	RBR
3239	72	13	formal	formal	JJ
3239	72	14	collection	collection	NN
3239	72	15	develop-	develop-	VBZ
3239	72	16	ment	ment	JJ
3239	72	17	tool	tool	NN
3239	72	18	.	.	.
3239	73	1	When	when	WRB
3239	73	2	librarians	librarian	NNS
3239	73	3	run	run	VBP
3239	73	4	across	across	IN
3239	73	5	potentially	potentially	RB
3239	73	6	valuable	valuable	JJ
3239	73	7	resources	resource	NNS
3239	73	8	,	,	,
3239	73	9	they	-PRON-	PRP
3239	73	10	can	can	MD
3239	73	11	send	send	VB
3239	73	12	a	a	DT
3239	73	13	description	description	NN
3239	73	14	and	and	CC
3239	73	15	a	a	DT
3239	73	16	link	link	NN
3239	73	17	to	to	IN
3239	73	18	a	a	DT
3239	73	19	product	product	NN
3239	73	20	manager	manager	NN
3239	73	21	who	who	WP
3239	73	22	may	may	MD
3239	73	23	find	find	VB
3239	73	24	it	-PRON-	PRP
3239	73	25	of	of	IN
3239	73	26	use	use	NN
3239	73	27	.	.	.
3239	74	1	Library	library	JJ
3239	74	2	staff	staff	NN
3239	74	3	use	use	NN
3239	74	4	QuestionPoint	QuestionPoint	NNP
3239	74	5	’s	’s	POS
3239	74	6	keyword	keyword	NN
3239	74	7	capability	capability	NN
3239	74	8	to	to	TO
3239	74	9	add	add	VB
3239	74	10	tags	tag	NNS
3239	74	11	of	of	IN
3239	74	12	people	people	NNS
3239	74	13	’s	’s	POS
3239	74	14	names	name	NNS
3239	74	15	and	and	CC
3239	74	16	job	job	NN
3239	74	17	titles	title	NNS
3239	74	18	to	to	TO
3239	74	19	facilitate	facilitate	VB
3239	74	20	ongoing	ongoing	JJ
3239	74	21	current	current	JJ
3239	74	22	awareness	awareness	NN
3239	74	23	.	.	.
3239	75	1	Employees	employee	NNS
3239	75	2	may	may	MD
3239	75	3	provide	provide	VB
3239	75	4	feedback	feedback	NN
3239	75	5	suggesting	suggest	VBG
3239	75	6	an	an	DT
3239	75	7	item	item	NN
3239	75	8	be	be	VB
3239	75	9	added	add	VBN
3239	75	10	to	to	IN
3239	75	11	the	the	DT
3239	75	12	Figure	figure	NN
3239	75	13	3	3	CD
3239	75	14	.	.	.
3239	76	1	A	a	DT
3239	76	2	page	page	NN
3239	76	3	with	with	IN
3239	76	4	diverse	diverse	JJ
3239	76	5	facts	fact	NNS
3239	76	6	and	and	CC
3239	76	7	figures	figure	NNS
3239	76	8	:	:	:
3239	76	9	www.galbithink.org/libraries/analysis.htm	www.galbithink.org/libraries/analysis.htm	JJ
3239	76	10	Figure	figure	NN
3239	76	11	2	2	CD
3239	76	12	.	.	.
3239	77	1	A	a	DT
3239	77	2	sample	sample	NN
3239	77	3	QuestionPoint	QuestionPoint	NNP
3239	77	4	entry	entry	NN
3239	77	5	,	,	,
3239	77	6	this	this	DT
3239	77	7	for	for	IN
3239	77	8	a	a	DT
3239	77	9	report	report	NN
3239	77	10	by	by	IN
3239	77	11	the	the	DT
3239	77	12	National	National	NNP
3239	77	13	Endowment	Endowment	NNP
3239	77	14	for	for	IN
3239	77	15	the	the	DT
3239	77	16	Arts	Arts	NNP
3239	77	17	28	28	CD
3239	77	18	inFormation	information	NN
3239	77	19	tEcHnoloGY	technology	NN
3239	77	20	anD	and	CC
3239	77	21	liBrariEs	libraries	NN
3239	77	22	|	|	NNP
3239	77	23	DEcEmBEr	DEcEmBEr	NNP
3239	77	24	200828	200828	CD
3239	77	25	inFormation	inFormation	NNP
3239	77	26	tEcHnoloGY	technology	NN
3239	77	27	anD	and	CC
3239	77	28	liBrariEs	libraries	NN
3239	77	29	|	|	NNP
3239	77	30	DEcEmBEr	DEcEmBEr	NNP
3239	77	31	2008	2008	CD
3239	77	32	permanent	permanent	JJ
3239	77	33	print	print	NN
3239	77	34	collection	collection	NN
3239	77	35	,	,	,
3239	77	36	or	or	CC
3239	77	37	linked	link	VBN
3239	77	38	to	to	IN
3239	77	39	from	from	IN
3239	77	40	the	the	DT
3239	77	41	library	library	NN
3239	77	42	website	website	NN
3239	77	43	.	.	.
3239	78	1	OCLC	OCLC	NNP
3239	78	2	Library	Library	NNP
3239	78	3	strives	strive	VBZ
3239	78	4	to	to	TO
3239	78	5	inform	inform	VB
3239	78	6	users	user	NNS
3239	78	7	without	without	IN
3239	78	8	subjecting	subject	VBG
3239	78	9	them	-PRON-	PRP
3239	78	10	to	to	IN
3239	78	11	information	information	NN
3239	78	12	overload	overload	NN
3239	78	13	.	.	.
3239	79	1	When	when	WRB
3239	79	2	a	a	DT
3239	79	3	2007	2007	CD
3239	79	4	survey	survey	NN
3239	79	5	of	of	IN
3239	79	6	OCLC	oclc	NN
3239	79	7	staff	staff	NN
3239	79	8	found	find	VBD
3239	79	9	the	the	DT
3239	79	10	library	library	NN
3239	79	11	’s	’s	NN
3239	79	12	RSS	RSS	NNP
3239	79	13	feeds	feed	VBZ
3239	79	14	seldom	seldom	RB
3239	79	15	used	use	VBN
3239	79	16	,	,	,
3239	79	17	librarians	librarian	NNS
3239	79	18	began	begin	VBD
3239	79	19	to	to	TO
3239	79	20	send	send	VB
3239	79	21	e	e	NNP
3239	79	22	-	-	HYPH
3239	79	23	mails	mail	NNS
3239	79	24	directly	directly	RB
3239	79	25	to	to	IN
3239	79	26	individuals	individual	NNS
3239	79	27	and	and	CC
3239	79	28	teams	team	NNS
3239	79	29	.	.	.
3239	80	1	The	the	DT
3239	80	2	reaction	reaction	NN
3239	80	3	of	of	IN
3239	80	4	OCLC	oclc	NN
3239	80	5	staff	staff	NN
3239	80	6	indicates	indicate	VBZ
3239	80	7	that	that	IN
3239	80	8	such	such	JJ
3239	80	9	personal	personal	JJ
3239	80	10	messages	message	NNS
3239	80	11	,	,	,
3239	80	12	with	with	IN
3239	80	13	con-	con-	NNP
3239	80	14	tent	tent	NN
3239	80	15	summaries	summary	NNS
3239	80	16	that	that	WDT
3239	80	17	allow	allow	VBP
3239	80	18	recipients	recipient	NNS
3239	80	19	to	to	TO
3239	80	20	quickly	quickly	RB
3239	80	21	evaluate	evaluate	VB
3239	80	22	the	the	DT
3239	80	23	contents	content	NNS
3239	80	24	,	,	,
3239	80	25	are	be	VBP
3239	80	26	more	more	RBR
3239	80	27	often	often	RB
3239	80	28	read	read	VBN
3239	80	29	than	than	IN
3239	80	30	OCLC	OCLC	NNP
3239	80	31	Library	Library	NNP
3239	80	32	RSS	RSS	NNP
3239	80	33	feeds	feed	VBZ
3239	80	34	—	—	:
3239	80	35	especially	especially	RB
3239	80	36	if	if	IN
3239	80	37	items	item	NNS
3239	80	38	sent	send	VBN
3239	80	39	continue	continue	VB
3239	80	40	to	to	TO
3239	80	41	be	be	VB
3239	80	42	valuable	valuable	JJ
3239	80	43	.	.	.
3239	81	1	Requirements	requirement	NNS
3239	81	2	that	that	WDT
3239	81	3	enable	enable	VBP
3239	81	4	this	this	DT
3239	81	5	kind	kind	NN
3239	81	6	of	of	IN
3239	81	7	sharing	sharing	NN
3239	81	8	include	include	VBP
3239	81	9	knowledge	knowledge	NN
3239	81	10	of	of	IN
3239	81	11	company	company	NN
3239	81	12	goals	goal	NNS
3239	81	13	,	,	,
3239	81	14	staff	staff	NN
3239	81	15	needs	need	VBZ
3239	81	16	,	,	,
3239	81	17	and	and	CC
3239	81	18	product	product	NN
3239	81	19	initiatives	initiative	NNS
3239	81	20	.	.	.
3239	82	1	To	to	TO
3239	82	2	keep	keep	VB
3239	82	3	up	up	RB
3239	82	4	-	-	HYPH
3239	82	5	to-	to-	CD
3239	82	6	date	date	NN
3239	82	7	,	,	,
3239	82	8	librarians	librarian	NNS
3239	82	9	meet	meet	VBP
3239	82	10	regularly	regularly	RB
3239	82	11	with	with	IN
3239	82	12	other	other	JJ
3239	82	13	OCLC	oclc	NN
3239	82	14	staff	staff	NN
3239	82	15	,	,	,
3239	82	16	and	and	CC
3239	82	17	monitor	monitor	VB
3239	82	18	orga-	orga-	JJ
3239	82	19	nizational	nizational	JJ
3239	82	20	changes	change	NNS
3239	82	21	.	.	.
3239	83	1	Attendance	attendance	NN
3239	83	2	at	at	IN
3239	83	3	OCLC	OCLC	NNP
3239	83	4	’s	’s	NNP
3239	83	5	Members	Members	NNP
3239	83	6	Council	Council	NNP
3239	83	7	meetings	meeting	NNS
3239	83	8	provides	provide	VBZ
3239	83	9	information	information	NN
3239	83	10	on	on	IN
3239	83	11	hot	hot	JJ
3239	83	12	top-	top-	NN
3239	83	13	ics	ics	NN
3239	83	14	that	that	WDT
3239	83	15	help	help	VBP
3239	83	16	identify	identify	VB
3239	83	17	resources	resource	NNS
3239	83	18	for	for	IN
3239	83	19	future	future	JJ
3239	83	20	use	use	NN
3239	83	21	.	.	.
3239	84	1	While	while	IN
3239	84	2	OCLC	oclc	NN
3239	84	3	’s	’s	POS
3239	84	4	growth	growth	NN
3239	84	5	as	as	IN
3239	84	6	a	a	DT
3239	84	7	global	global	JJ
3239	84	8	organization	organization	NN
3239	84	9	has	have	VBZ
3239	84	10	brought	bring	VBN
3239	84	11	challenges	challenge	NNS
3239	84	12	in	in	IN
3239	84	13	maintaining	maintain	VBG
3239	84	14	aware-	aware-	JJ
3239	84	15	ness	ness	NN
3239	84	16	of	of	IN
3239	84	17	the	the	DT
3239	84	18	full	full	JJ
3239	84	19	range	range	NN
3239	84	20	of	of	IN
3239	84	21	organization	organization	NN
3239	84	22	needs	need	VBZ
3239	84	23	,	,	,
3239	84	24	the	the	DT
3239	84	25	QuestionPoint	QuestionPoint	NNP
3239	84	26	knowledge	knowledge	NN
3239	84	27	base	base	NN
3239	84	28	offers	offer	VBZ
3239	84	29	a	a	DT
3239	84	30	practical	practical	JJ
3239	84	31	way	way	NN
3239	84	32	to	to	TO
3239	84	33	manage	manage	VB
3239	84	34	increased	increase	VBN
3239	84	35	volume	volume	NN
3239	84	36	.	.	.
3239	85	1	Maintaining	maintain	VBG
3239	85	2	resources	resource	NNS
3239	85	3	of	of	IN
3239	85	4	potential	potential	JJ
3239	85	5	interest	interest	NN
3239	85	6	to	to	TO
3239	85	7	staff	staff	VB
3239	85	8	with	with	IN
3239	85	9	QuestionPoint	QuestionPoint	NNP
3239	85	10	has	have	VBZ
3239	85	11	another	another	DT
3239	85	12	benefit	benefit	NN
3239	85	13	:	:	:
3239	85	14	it	-PRON-	PRP
3239	85	15	helps	help	VBZ
3239	85	16	keep	keep	VB
3239	85	17	librarians	librarian	NNS
3239	85	18	aware	aware	JJ
3239	85	19	of	of	IN
3239	85	20	internal	internal	JJ
3239	85	21	experts	expert	NNS
3239	85	22	who	who	WP
3239	85	23	can	can	MD
3239	85	24	help	help	VB
3239	85	25	the	the	DT
3239	85	26	library	library	NN
3239	85	27	with	with	IN
3239	85	28	ques-	ques-	NNP
3239	85	29	tions	tion	NNS
3239	85	30	,	,	,
3239	85	31	and	and	CC
3239	85	32	in	in	IN
3239	85	33	many	many	JJ
3239	85	34	cases	case	NNS
3239	85	35	allows	allow	VBZ
3239	85	36	the	the	DT
3239	85	37	library	library	NN
3239	85	38	to	to	TO
3239	85	39	connect	connect	VB
3239	85	40	staff	staff	NN
3239	85	41	with	with	IN
3239	85	42	mutual	mutual	JJ
3239	85	43	interests	interest	NNS
3239	85	44	to	to	IN
3239	85	45	one	one	CD
3239	85	46	another	another	DT
3239	85	47	.	.	.
3239	86	1	This	this	DT
3239	86	2	has	have	VBZ
3239	86	3	become	become	VBN
3239	86	4	especially	especially	RB
3239	86	5	important	important	JJ
3239	86	6	as	as	IN
3239	86	7	OCLC	oclc	NN
3239	86	8	has	have	VBZ
3239	86	9	grown	grow	VBN
3239	86	10	and	and	CC
3239	86	11	its	-PRON-	PRP$
3239	86	12	services	service	NNS
3239	86	13	continue	continue	VBP
3239	86	14	to	to	TO
3239	86	15	integrate	integrate	VB
3239	86	16	with	with	IN
3239	86	17	one	one	CD
3239	86	18	another	another	DT
3239	86	19	.	.	.
3239	87	1	Conclusions	Conclusions	NNPS
3239	87	2	Beyond	beyond	IN
3239	87	3	its	-PRON-	PRP$
3239	87	4	usefulness	usefulness	NN
3239	87	5	as	as	IN
3239	87	6	a	a	DT
3239	87	7	system	system	NN
3239	87	8	to	to	TO
3239	87	9	receive	receive	VB
3239	87	10	,	,	,
3239	87	11	manage	manage	VB
3239	87	12	,	,	,
3239	87	13	and	and	CC
3239	87	14	answer	answer	VB
3239	87	15	inqui-	inqui-	JJ
3239	87	16	ries	rie	NNS
3239	87	17	,	,	,
3239	87	18	QuestionPoint	QuestionPoint	NNP
3239	87	19	is	be	VBZ
3239	87	20	providing	provide	VBG
3239	87	21	a	a	DT
3239	87	22	way	way	NN
3239	87	23	to	to	TO
3239	87	24	facilitate	facilitate	VB
3239	87	25	access	access	NN
3239	87	26	to	to	IN
3239	87	27	online	online	JJ
3239	87	28	resources	resource	NNS
3239	87	29	that	that	WDT
3239	87	30	addresses	address	VBZ
3239	87	31	the	the	DT
3239	87	32	particu-	particu-	NN
3239	87	33	lar	lar	NN
3239	87	34	needs	need	NNS
3239	87	35	of	of	IN
3239	87	36	OCLC	OCLC	NNP
3239	87	37	Library	Library	NNP
3239	87	38	’s	’s	POS
3239	87	39	con-	con-	NN
3239	87	40	stituency	stituency	NN
3239	87	41	.	.	.
3239	88	1	It	-PRON-	PRP
3239	88	2	is	be	VBZ
3239	88	3	fast	fast	JJ
3239	88	4	and	and	CC
3239	88	5	easy	easy	JJ
3239	88	6	to	to	TO
3239	88	7	use	use	VB
3239	88	8	:	:	:
3239	88	9	a	a	DT
3239	88	10	standard	standard	JJ
3239	88	11	part	part	NN
3239	88	12	of	of	IN
3239	88	13	the	the	DT
3239	88	14	daily	daily	JJ
3239	88	15	workflow	workflow	NN
3239	88	16	.	.	.
3239	89	1	It	-PRON-	PRP
3239	89	2	enables	enable	VBZ
3239	89	3	direct	direct	JJ
3239	89	4	links	link	NNS
3239	89	5	to	to	IN
3239	89	6	sources	source	NNS
3239	89	7	and	and	CC
3239	89	8	accommodates	accommodate	NNS
3239	89	9	tagging	tag	VBG
3239	89	10	those	those	DT
3239	89	11	sources	source	NNS
3239	89	12	with	with	IN
3239	89	13	the	the	DT
3239	89	14	names	name	NNS
3239	89	15	of	of	IN
3239	89	16	people	people	NNS
3239	89	17	and	and	CC
3239	89	18	proj-	proj-	NN
3239	89	19	ects	ect	NNS
3239	89	20	,	,	,
3239	89	21	as	as	RB
3239	89	22	well	well	RB
3239	89	23	as	as	IN
3239	89	24	subjects	subject	NNS
3239	89	25	.	.	.
3239	90	1	It	-PRON-	PRP
3239	90	2	serves	serve	VBZ
3239	90	3	as	as	IN
3239	90	4	part	part	NN
3239	90	5	of	of	IN
3239	90	6	the	the	DT
3239	90	7	library	library	NN
3239	90	8	’s	’s	POS
3239	90	9	collection	collection	NN
3239	90	10	man-	man-	NN
3239	90	11	agement	agement	NN
3239	90	12	and	and	CC
3239	90	13	selection	selection	NN
3239	90	14	system	system	NN
3239	90	15	.	.	.
3239	91	1	Using	use	VBG
3239	91	2	QuestionPoint	QuestionPoint	NNP
3239	91	3	in	in	IN
3239	91	4	this	this	DT
3239	91	5	way	way	NN
3239	91	6	has	have	VBZ
3239	91	7	some	some	DT
3239	91	8	potential	potential	JJ
3239	91	9	drawbacks	drawback	NNS
3239	91	10	.	.	.
3239	92	1	“	"	``
3239	92	2	Just	just	RB
3239	92	3	in	in	IN
3239	92	4	case	case	NN
3239	92	5	”	"	''
3239	92	6	acquisition	acquisition	NN
3239	92	7	of	of	IN
3239	92	8	virtual	virtual	JJ
3239	92	9	resources	resource	NNS
3239	92	10	entails	entail	VBZ
3239	92	11	some	some	DT
3239	92	12	of	of	IN
3239	92	13	the	the	DT
3239	92	14	risks	risk	NNS
3239	92	15	of	of	IN
3239	92	16	traditional	traditional	JJ
3239	92	17	acquisitions	acquisition	NNS
3239	92	18	:	:	:
3239	92	19	acquiring	acquire	VBG
3239	92	20	resources	resource	NNS
3239	92	21	that	that	WDT
3239	92	22	are	be	VBP
3239	92	23	seldom	seldom	RB
3239	92	24	used	use	VBN
3239	92	25	,	,	,
3239	92	26	cre-	cre-	RB
3239	92	27	ating	ate	VBG
3239	92	28	a	a	DT
3239	92	29	database	database	NN
3239	92	30	of	of	IN
3239	92	31	resources	resource	NNS
3239	92	32	that	that	WDT
3239	92	33	are	be	VBP
3239	92	34	difficult	difficult	JJ
3239	92	35	to	to	TO
3239	92	36	retrieve	retrieve	VB
3239	92	37	,	,	,
3239	92	38	and	and	CC
3239	92	39	perhaps	perhaps	RB
3239	92	40	the	the	DT
3239	92	41	necessity	necessity	NN
3239	92	42	of	of	IN
3239	92	43	“	"	``
3239	92	44	weeding	weeding	JJ
3239	92	45	”	"	''
3239	92	46	or	or	CC
3239	92	47	updat-	updat-	VB
3239	92	48	ing	ing	JJ
3239	92	49	obsolete	obsolete	JJ
3239	92	50	items	item	NNS
3239	92	51	.	.	.
3239	93	1	With	with	IN
3239	93	2	company	company	NN
3239	93	3	growth	growth	NN
3239	93	4	comes	come	VBZ
3239	93	5	the	the	DT
3239	93	6	issue	issue	NN
3239	93	7	of	of	IN
3239	93	8	scalability	scalability	NN
3239	93	9	,	,	,
3239	93	10	as	as	RB
3239	93	11	well	well	RB
3239	93	12	.	.	.
3239	94	1	But	but	CC
3239	94	2	for	for	IN
3239	94	3	now	now	RB
3239	94	4	,	,	,
3239	94	5	the	the	DT
3239	94	6	benefits	benefit	NNS
3239	94	7	have	have	VBP
3239	94	8	far	far	RB
3239	94	9	outweighed	outweigh	VBN
3239	94	10	the	the	DT
3239	94	11	risks	risk	NNS
3239	94	12	.	.	.
3239	95	1	Most	Most	JJS
3239	95	2	of	of	IN
3239	95	3	the	the	DT
3239	95	4	items	item	NNS
3239	95	5	added	add	VBN
3239	95	6	have	have	VBP
3239	95	7	been	be	VBN
3239	95	8	identified	identify	VBN
3239	95	9	for	for	IN
3239	95	10	and	and	CC
3239	95	11	shared	share	VBN
3239	95	12	with	with	IN
3239	95	13	at	at	RB
3239	95	14	least	least	RBS
3239	95	15	one	one	CD
3239	95	16	staff	staff	NN
3239	95	17	member	member	NN
3239	95	18	,	,	,
3239	95	19	so	so	IN
3239	95	20	the	the	DT
3239	95	21	effort	effort	NN
3239	95	22	has	have	VBZ
3239	95	23	provided	provide	VBN
3239	95	24	immediate	immediate	JJ
3239	95	25	payoff	payoff	NN
3239	95	26	.	.	.
3239	96	1	n	n	LS
3239	96	2	The	the	DT
3239	96	3	knowledge	knowledge	NN
3239	96	4	base	base	NN
3239	96	5	serves	serve	VBZ
3239	96	6	as	as	IN
3239	96	7	a	a	DT
3239	96	8	collection	collection	NN
3239	96	9	development	development	NN
3239	96	10	tool	tool	NN
3239	96	11	,	,	,
3239	96	12	helping	help	VBG
3239	96	13	to	to	TO
3239	96	14	identify	identify	VB
3239	96	15	items	item	NNS
3239	96	16	that	that	WDT
3239	96	17	can	can	MD
3239	96	18	be	be	VB
3239	96	19	cataloged	catalog	VBN
3239	96	20	and	and	CC
3239	96	21	added	add	VBN
3239	96	22	to	to	IN
3239	96	23	the	the	DT
3239	96	24	permanent	permanent	JJ
3239	96	25	collection	collection	NN
3239	96	26	.	.	.
3239	97	1	n	n	CC
3239	97	2	The	the	DT
3239	97	3	record	record	NN
3239	97	4	in	in	IN
3239	97	5	the	the	DT
3239	97	6	knowledge	knowledge	NN
3239	97	7	base	base	NN
3239	97	8	can	can	MD
3239	97	9	serve	serve	VB
3239	97	10	as	as	IN
3239	97	11	a	a	DT
3239	97	12	reminder	reminder	NN
3239	97	13	to	to	TO
3239	97	14	check	check	VB
3239	97	15	for	for	IN
3239	97	16	later	later	JJ
3239	97	17	editions	edition	NNS
3239	97	18	.	.	.
3239	98	1	n	n	LS
3239	98	2	The	the	DT
3239	98	3	knowledge	knowledge	NN
3239	98	4	base	base	NN
3239	98	5	records	record	NNS
3239	98	6	are	be	VBP
3239	98	7	easy	easy	JJ
3239	98	8	to	to	TO
3239	98	9	update	update	VB
3239	98	10	or	or	CC
3239	98	11	even	even	RB
3239	98	12	delete	delete	JJ
3239	98	13	.	.	.
3239	99	1	The	the	DT
3239	99	2	QuestionPoint	QuestionPoint	NNP
3239	99	3	virtual	virtual	JJ
3239	99	4	verti-	verti-	NN
3239	99	5	cal	cal	NN
3239	99	6	file	file	NN
3239	99	7	helps	help	VBZ
3239	99	8	OCLC	oclc	NN
3239	99	9	Library	library	NN
3239	99	10	manage	manage	VB
3239	99	11	and	and	CC
3239	99	12	share	share	VB
3239	99	13	those	those	DT
3239	99	14	useful	useful	JJ
3239	99	15	things	thing	NNS
3239	99	16	that	that	WDT
3239	99	17	“	"	``
3239	99	18	just	just	RB
3239	99	19	turn	turn	VB
3239	99	20	up	up	RP
3239	99	21	.	.	.
3239	99	22	”	"	''
3239	99	23	References	reference	NNS
3239	99	24	1	1	CD
3239	99	25	.	.	.
3239	100	1	“	"	``
3239	100	2	The	the	DT
3239	100	3	Vertical	vertical	JJ
3239	100	4	File	file	NN
3239	100	5	for	for	IN
3239	100	6	Pamphlets	Pamphlets	NNPS
3239	100	7	and	and	CC
3239	100	8	Miscellany	Miscellany	NNP
3239	100	9	,	,	,
3239	100	10	”	"	''
3239	100	11	Wilson	Wilson	NNP
3239	100	12	Bulletin	Bulletin	NNP
3239	100	13	1	1	CD
3239	100	14	,	,	,
3239	100	15	no	no	UH
3239	100	16	.	.	.
3239	101	1	16	16	CD
3239	101	2	(	(	-LRB-
3239	101	3	June	June	NNP
3239	101	4	1919	1919	CD
3239	101	5	)	)	-RRB-
3239	101	6	:	:	:
3239	101	7	351	351	CD
3239	101	8	.	.	.
3239	102	1	2	2	LS
3239	102	2	.	.	.
3239	103	1	Kate	Kate	NNP
3239	103	2	Louise	Louise	NNP
3239	103	3	Roberts	Roberts	NNP
3239	103	4	,	,	,
3239	103	5	“	"	``
3239	103	6	Vertical	vertical	JJ
3239	103	7	File	file	NN
3239	103	8	,	,	,
3239	103	9	”	"	''
3239	103	10	Public	Public	NNP
3239	103	11	Libraries	library	NNS
3239	103	12	12	12	CD
3239	103	13	(	(	-LRB-
3239	103	14	Oct.	October	NNP
3239	103	15	1907	1907	CD
3239	103	16	)	)	-RRB-
3239	103	17	:	:	:
3239	103	18	316–17	316–17	CD
3239	103	19	.	.	.