id	sid	tid	token	lemma	pos
1768	1	1	FActors	factor	NNS
1768	1	2	AFFectiNG	AFFectiNG	NNP
1768	1	3	uNiversitY	university	POS
1768	1	4	liBrArY	library	JJ
1768	1	5	WeBsite	WeBsite	NNP
1768	1	6	DesiGN	DesiGN	NNP
1768	1	7	|	|	NNP
1768	1	8	kiM	kiM	NNP
1768	1	9	99	99	CD
1768	1	10	Yong	Yong	NNP
1768	1	11	-	-	HYPH
1768	1	12	Mi	Mi	NNP
1768	1	13	Kim	Kim	NNP
1768	1	14	Factors	Factors	NNP
1768	1	15	Affecting	Affecting	NNP
1768	1	16	University	University	NNP
1768	1	17	Library	Library	NNP
1768	1	18	Website	Website	NNP
1768	1	19	Design	Design	NNP
1768	1	20	factors	factor	NNS
1768	1	21	include	include	VBP
1768	1	22	usability	usability	NN
1768	1	23	testing	testing	NN
1768	1	24	and	and	CC
1768	1	25	institutional	institutional	JJ
1768	1	26	forces.5	forces.5	NN
1768	1	27	Because	because	IN
1768	1	28	website	website	NN
1768	1	29	design	design	NN
1768	1	30	studies	study	NNS
1768	1	31	are	be	VBP
1768	1	32	sparse	sparse	JJ
1768	1	33	,	,	,
1768	1	34	this	this	DT
1768	1	35	study	study	NN
1768	1	36	examines	examine	VBZ
1768	1	37	the	the	DT
1768	1	38	success	success	NN
1768	1	39	of	of	IN
1768	1	40	technology	technology	NN
1768	1	41	utilization	utilization	NN
1768	1	42	studies	study	NNS
1768	1	43	to	to	TO
1768	1	44	further	further	RB
1768	1	45	identify	identify	VB
1768	1	46	factors	factor	NNS
1768	1	47	that	that	WDT
1768	1	48	are	be	VBP
1768	1	49	pertinent	pertinent	JJ
1768	1	50	to	to	TO
1768	1	51	website	website	VB
1768	1	52	design	design	NN
1768	1	53	in	in	IN
1768	1	54	order	order	NN
1768	1	55	to	to	TO
1768	1	56	provide	provide	VB
1768	1	57	a	a	DT
1768	1	58	comprehensive	comprehensive	JJ
1768	1	59	view	view	NN
1768	1	60	of	of	IN
1768	1	61	web	web	NN
1768	1	62	design	design	NN
1768	1	63	success	success	NN
1768	1	64	factors	factor	NNS
1768	1	65	.	.	.
1768	2	1	A	a	DT
1768	2	2	review	review	NN
1768	2	3	of	of	IN
1768	2	4	literature	literature	NN
1768	2	5	related	relate	VBN
1768	2	6	to	to	IN
1768	2	7	university	university	NN
1768	2	8	library	library	NNP
1768	2	9	website	website	NN
1768	2	10	design	design	NN
1768	2	11	will	will	MD
1768	2	12	be	be	VB
1768	2	13	offered	offer	VBN
1768	2	14	in	in	IN
1768	2	15	the	the	DT
1768	2	16	next	next	JJ
1768	2	17	section	section	NN
1768	2	18	.	.	.
1768	3	1	The	the	DT
1768	3	2	research	research	NN
1768	3	3	methods	method	NNS
1768	3	4	,	,	,
1768	3	5	which	which	WDT
1768	3	6	discuss	discuss	VBP
1768	3	7	the	the	DT
1768	3	8	data	datum	NNS
1768	3	9	collection	collection	NN
1768	3	10	strat-	strat-	NN
1768	3	11	egies	egie	NNS
1768	3	12	and	and	CC
1768	3	13	the	the	DT
1768	3	14	measurements	measurement	NNS
1768	3	15	used	use	VBN
1768	3	16	in	in	IN
1768	3	17	the	the	DT
1768	3	18	current	current	JJ
1768	3	19	study	study	NN
1768	3	20	,	,	,
1768	3	21	will	will	MD
1768	3	22	be	be	VB
1768	3	23	followed	follow	VBN
1768	3	24	by	by	IN
1768	3	25	the	the	DT
1768	3	26	literature	literature	NN
1768	3	27	review	review	NN
1768	3	28	.	.	.
1768	4	1	The	the	DT
1768	4	2	findings	finding	NNS
1768	4	3	of	of	IN
1768	4	4	the	the	DT
1768	4	5	study	study	NN
1768	4	6	will	will	MD
1768	4	7	later	later	RB
1768	4	8	be	be	VB
1768	4	9	reported	report	VBN
1768	4	10	and	and	CC
1768	4	11	discussed	discuss	VBN
1768	4	12	after	after	IN
1768	4	13	the	the	DT
1768	4	14	research	research	NN
1768	4	15	methods	method	NNS
1768	4	16	section	section	NN
1768	4	17	.	.	.
1768	5	1	The	the	DT
1768	5	2	paper	paper	NN
1768	5	3	will	will	MD
1768	5	4	then	then	RB
1768	5	5	conclude	conclude	VB
1768	5	6	with	with	IN
1768	5	7	an	an	DT
1768	5	8	overview	overview	NN
1768	5	9	of	of	IN
1768	5	10	the	the	DT
1768	5	11	implications	implication	NNS
1768	5	12	the	the	DT
1768	5	13	findings	finding	NNS
1768	5	14	have	have	VBP
1768	5	15	for	for	IN
1768	5	16	academia	academia	NN
1768	5	17	and	and	CC
1768	5	18	managers	manager	NNS
1768	5	19	.	.	.
1768	6	1	■	■	NFP
1768	6	2	■	■	NFP
1768	6	3	Literature	Literature	NNP
1768	6	4	Review	Review	NNP
1768	6	5	This	this	DT
1768	6	6	section	section	NN
1768	6	7	offers	offer	VBZ
1768	6	8	an	an	DT
1768	6	9	overview	overview	NN
1768	6	10	of	of	IN
1768	6	11	the	the	DT
1768	6	12	existing	exist	VBG
1768	6	13	website	website	NN
1768	6	14	design	design	NN
1768	6	15	literature	literature	NN
1768	6	16	and	and	CC
1768	6	17	relevant	relevant	JJ
1768	6	18	success	success	NN
1768	6	19	factors	factor	NNS
1768	6	20	.	.	.
1768	7	1	These	these	DT
1768	7	2	fac-	fac-	NN
1768	7	3	tors	tor	NNS
1768	7	4	include	include	VBP
1768	7	5	institutional	institutional	JJ
1768	7	6	forces	force	NNS
1768	7	7	,	,	,
1768	7	8	supervisors	supervisor	NNS
1768	7	9	’	’	POS
1768	7	10	technical	technical	JJ
1768	7	11	knowledge	knowledge	NN
1768	7	12	and	and	CC
1768	7	13	support	support	NN
1768	7	14	,	,	,
1768	7	15	input	input	NN
1768	7	16	from	from	IN
1768	7	17	secondary	secondary	JJ
1768	7	18	sources	source	NNS
1768	7	19	,	,	,
1768	7	20	and	and	CC
1768	7	21	input	input	NN
1768	7	22	from	from	IN
1768	7	23	users	user	NNS
1768	7	24	.	.	.
1768	8	1	Because	because	IN
1768	8	2	the	the	DT
1768	8	3	aforementioned	aforementioned	JJ
1768	8	4	ele-	ele-	NNS
1768	8	5	ments	ment	NNS
1768	8	6	are	be	VBP
1768	8	7	identified	identify	VBN
1768	8	8	as	as	IN
1768	8	9	independent	independent	JJ
1768	8	10	variables	variable	NNS
1768	8	11	,	,	,
1768	8	12	this	this	DT
1768	8	13	study	study	NN
1768	8	14	also	also	RB
1768	8	15	adopts	adopt	VBZ
1768	8	16	them	-PRON-	PRP
1768	8	17	as	as	IN
1768	8	18	such	such	JJ
1768	8	19	.	.	.
1768	9	1	Following	follow	VBG
1768	9	2	existing	exist	VBG
1768	9	3	studies	study	NNS
1768	9	4	,	,	,
1768	9	5	website	website	NN
1768	9	6	success	success	NN
1768	9	7	factors	factor	NNS
1768	9	8	are	be	VBP
1768	9	9	identified	identify	VBN
1768	9	10	from	from	IN
1768	9	11	the	the	DT
1768	9	12	utilitarian	utilitarian	JJ
1768	9	13	perspective.6	perspective.6	PDT
1768	9	14	The	the	DT
1768	9	15	dependent	dependent	JJ
1768	9	16	variables	variable	NNS
1768	9	17	are	be	VBP
1768	9	18	(	(	-LRB-
1768	9	19	1	1	LS
1768	9	20	)	)	-RRB-
1768	9	21	the	the	DT
1768	9	22	extent	extent	NN
1768	9	23	to	to	TO
1768	9	24	which	which	WDT
1768	9	25	website	website	NN
1768	9	26	designers	designer	NNS
1768	9	27	meet	meet	VBP
1768	9	28	users	user	NNS
1768	9	29	’	’	POS
1768	9	30	needs	need	NNS
1768	9	31	,	,	,
1768	9	32	(	(	-LRB-
1768	9	33	2	2	LS
1768	9	34	)	)	-RRB-
1768	9	35	the	the	DT
1768	9	36	extent	extent	NN
1768	9	37	to	to	TO
1768	9	38	which	which	WDT
1768	9	39	users	user	NNS
1768	9	40	perceive	perceive	VBP
1768	9	41	ULWR	ULWR	NNP
1768	9	42	to	to	TO
1768	9	43	be	be	VB
1768	9	44	useful	useful	JJ
1768	9	45	,	,	,
1768	9	46	and	and	CC
1768	9	47	(	(	-LRB-
1768	9	48	3	3	LS
1768	9	49	)	)	-RRB-
1768	9	50	their	-PRON-	PRP$
1768	9	51	actual	actual	JJ
1768	9	52	usage	usage	NN
1768	9	53	.	.	.
1768	10	1	In	in	IN
1768	10	2	this	this	DT
1768	10	3	manner	manner	NN
1768	10	4	,	,	,
1768	10	5	the	the	DT
1768	10	6	evaluation	evaluation	NN
1768	10	7	of	of	IN
1768	10	8	success	success	NN
1768	10	9	is	be	VBZ
1768	10	10	measured	measure	VBN
1768	10	11	from	from	IN
1768	10	12	different	different	JJ
1768	10	13	perspectives	perspective	NNS
1768	10	14	.	.	.
1768	11	1	This	this	DT
1768	11	2	discussion	discussion	NN
1768	11	3	of	of	IN
1768	11	4	the	the	DT
1768	11	5	independent	independent	JJ
1768	11	6	and	and	CC
1768	11	7	the	the	DT
1768	11	8	dependent	dependent	JJ
1768	11	9	variables	variable	NNS
1768	11	10	appears	appear	VBZ
1768	11	11	in	in	IN
1768	11	12	the	the	DT
1768	11	13	conceptual	conceptual	JJ
1768	11	14	model	model	NN
1768	11	15	,	,	,
1768	11	16	figure	figure	NN
1768	11	17	1	1	CD
1768	11	18	.	.	.
1768	11	19	institutional	institutional	JJ
1768	11	20	Forces	Forces	NNPS
1768	11	21	Institutional	institutional	JJ
1768	11	22	forces	force	NNS
1768	11	23	refer	refer	VBP
1768	11	24	to	to	IN
1768	11	25	as	as	IN
1768	11	26	organizations	organization	NNS
1768	11	27	following	follow	VBG
1768	11	28	other	other	JJ
1768	11	29	organizations	organization	NNS
1768	11	30	practices	practice	NNS
1768	11	31	to	to	TO
1768	11	32	secure	secure	VB
1768	11	33	efficiency	efficiency	NN
1768	11	34	and	and	CC
1768	11	35	legitimacy	legitimacy	NN
1768	11	36	.	.	.
1768	12	1	Existing	exist	VBG
1768	12	2	studies	study	NNS
1768	12	3	have	have	VBP
1768	12	4	identified	identify	VBN
1768	12	5	three	three	CD
1768	12	6	institutional	institutional	JJ
1768	12	7	forces	force	NNS
1768	12	8	:	:	:
1768	12	9	coercive	coercive	JJ
1768	12	10	,	,	,
1768	12	11	mimetic	mimetic	JJ
1768	12	12	,	,	,
1768	12	13	and	and	CC
1768	12	14	normative.7	normative.7	DT
1768	12	15	Coercive	coercive	JJ
1768	12	16	force	force	NN
1768	12	17	takes	take	VBZ
1768	12	18	place	place	NN
1768	12	19	when	when	WRB
1768	12	20	an	an	DT
1768	12	21	organization	organization	NN
1768	12	22	pressures	pressure	VBZ
1768	12	23	others	other	NNS
1768	12	24	to	to	TO
1768	12	25	adopt	adopt	VB
1768	12	26	a	a	DT
1768	12	27	cer-	cer-	JJ
1768	12	28	tain	tain	NN
1768	12	29	practice	practice	NN
1768	12	30	.	.	.
1768	13	1	It	-PRON-	PRP
1768	13	2	is	be	VBZ
1768	13	3	higher	high	JJR
1768	13	4	when	when	WRB
1768	13	5	an	an	DT
1768	13	6	organization	organization	NN
1768	13	7	is	be	VBZ
1768	13	8	a	a	DT
1768	13	9	subset	subset	NN
1768	13	10	of	of	IN
1768	13	11	another	another	DT
1768	13	12	organization	organization	NN
1768	13	13	.	.	.
1768	14	1	In	in	IN
1768	14	2	this	this	DT
1768	14	3	research	research	NN
1768	14	4	context	context	NN
1768	14	5	,	,	,
1768	14	6	the	the	DT
1768	14	7	uni-	uni-	JJ
1768	14	8	versity	versity	NN
1768	14	9	could	could	MD
1768	14	10	be	be	VB
1768	14	11	an	an	DT
1768	14	12	agent	agent	NN
1768	14	13	of	of	IN
1768	14	14	coercive	coercive	JJ
1768	14	15	force	force	NN
1768	14	16	.	.	.
1768	15	1	Mimetic	mimetic	JJ
1768	15	2	force	force	NN
1768	15	3	refers	refer	VBZ
1768	15	4	to	to	IN
1768	15	5	organizations	organization	NNS
1768	15	6	following	follow	VBG
1768	15	7	other	other	JJ
1768	15	8	organizations	organization	NNS
1768	15	9	’	’	POS
1768	15	10	prac-	prac-	NN
1768	15	11	tices	tice	NNS
1768	15	12	,	,	,
1768	15	13	and	and	CC
1768	15	14	it	-PRON-	PRP
1768	15	15	is	be	VBZ
1768	15	16	especially	especially	RB
1768	15	17	common	common	JJ
1768	15	18	for	for	IN
1768	15	19	organizations	organization	NNS
1768	15	20	within	within	IN
1768	15	21	the	the	DT
1768	15	22	same	same	JJ
1768	15	23	industry	industry	NN
1768	15	24	group.8	group.8	UH
1768	15	25	Because	because	IN
1768	15	26	organizations	organization	NNS
1768	15	27	within	within	IN
1768	15	28	Existing	Existing	NNP
1768	15	29	studies	study	NNS
1768	15	30	have	have	VBP
1768	15	31	extensively	extensively	RB
1768	15	32	explored	explore	VBN
1768	15	33	factors	factor	NNS
1768	15	34	that	that	WDT
1768	15	35	affect	affect	VBP
1768	15	36	users	user	NNS
1768	15	37	’	’	POS
1768	15	38	intentions	intention	NNS
1768	15	39	to	to	TO
1768	15	40	use	use	VB
1768	15	41	university	university	NN
1768	15	42	library	library	NN
1768	15	43	website	website	NN
1768	15	44	resources	resource	NNS
1768	15	45	(	(	-LRB-
1768	15	46	ULWR	ULWR	NNP
1768	15	47	)	)	-RRB-
1768	15	48	;	;	:
1768	15	49	yet	yet	CC
1768	15	50	little	little	JJ
1768	15	51	attention	attention	NN
1768	15	52	has	have	VBZ
1768	15	53	been	be	VBN
1768	15	54	given	give	VBN
1768	15	55	to	to	IN
1768	15	56	factors	factor	NNS
1768	15	57	affect-	affect-	NNP
1768	15	58	ing	ing	NNP
1768	15	59	university	university	NNP
1768	15	60	library	library	NNP
1768	15	61	website	website	NN
1768	15	62	design	design	NN
1768	15	63	.	.	.
1768	16	1	This	this	DT
1768	16	2	paper	paper	NN
1768	16	3	investi-	investi-	VBZ
1768	16	4	gates	gates	NNP
1768	16	5	factors	factor	NNS
1768	16	6	that	that	WDT
1768	16	7	affect	affect	VBP
1768	16	8	university	university	NNP
1768	16	9	library	library	NNP
1768	16	10	website	website	NN
1768	16	11	design	design	NN
1768	16	12	and	and	CC
1768	16	13	assesses	assess	VBZ
1768	16	14	the	the	DT
1768	16	15	success	success	NN
1768	16	16	of	of	IN
1768	16	17	the	the	DT
1768	16	18	university	university	NN
1768	16	19	library	library	NN
1768	16	20	website	website	NN
1768	16	21	from	from	IN
1768	16	22	both	both	DT
1768	16	23	designers	designer	NNS
1768	16	24	’	'	''
1768	16	25	and	and	CC
1768	16	26	users	user	NNS
1768	16	27	’	’	POS
1768	16	28	perspectives	perspective	NNS
1768	16	29	.	.	.
1768	17	1	The	the	DT
1768	17	2	findings	finding	NNS
1768	17	3	show	show	VBP
1768	17	4	that	that	IN
1768	17	5	when	when	WRB
1768	17	6	planning	plan	VBG
1768	17	7	a	a	DT
1768	17	8	website	website	NN
1768	17	9	,	,	,
1768	17	10	univer-	univer-	NN
1768	17	11	sity	sity	NN
1768	17	12	web	web	NNP
1768	17	13	designers	designer	NNS
1768	17	14	consider	consider	VBP
1768	17	15	university	university	NN
1768	17	16	guidelines	guideline	NNS
1768	17	17	,	,	,
1768	17	18	review	review	VB
1768	17	19	other	other	JJ
1768	17	20	websites	website	NNS
1768	17	21	,	,	,
1768	17	22	and	and	CC
1768	17	23	consult	consult	VB
1768	17	24	with	with	IN
1768	17	25	experts	expert	NNS
1768	17	26	and	and	CC
1768	17	27	other	other	JJ
1768	17	28	divi-	divi-	JJ
1768	17	29	sions	sion	NNS
1768	17	30	within	within	IN
1768	17	31	the	the	DT
1768	17	32	library	library	NN
1768	17	33	;	;	:
1768	17	34	however	however	RB
1768	17	35	,	,	,
1768	17	36	resources	resource	NNS
1768	17	37	and	and	CC
1768	17	38	training	training	NN
1768	17	39	for	for	IN
1768	17	40	the	the	DT
1768	17	41	design	design	NN
1768	17	42	process	process	NN
1768	17	43	are	be	VBP
1768	17	44	lacking	lack	VBG
1768	17	45	.	.	.
1768	18	1	While	while	IN
1768	18	2	website	website	NN
1768	18	3	designers	designer	NNS
1768	18	4	assess	assess	VBP
1768	18	5	their	-PRON-	PRP$
1768	18	6	websites	website	NNS
1768	18	7	as	as	IN
1768	18	8	highly	highly	RB
1768	18	9	successful	successful	JJ
1768	18	10	,	,	,
1768	18	11	user	user	NN
1768	18	12	evaluations	evaluation	NNS
1768	18	13	are	be	VBP
1768	18	14	somewhat	somewhat	RB
1768	18	15	lower	low	JJR
1768	18	16	.	.	.
1768	19	1	Accordingly	accordingly	RB
1768	19	2	,	,	,
1768	19	3	use	use	NN
1768	19	4	is	be	VBZ
1768	19	5	low	low	JJ
1768	19	6	,	,	,
1768	19	7	and	and	CC
1768	19	8	users	user	NNS
1768	19	9	rely	rely	VBP
1768	19	10	heavily	heavily	RB
1768	19	11	on	on	IN
1768	19	12	commercial	commercial	JJ
1768	19	13	websites	website	NNS
1768	19	14	.	.	.
1768	20	1	Suggestions	suggestion	NNS
1768	20	2	for	for	IN
1768	20	3	enhancing	enhance	VBG
1768	20	4	the	the	DT
1768	20	5	usage	usage	NN
1768	20	6	of	of	IN
1768	20	7	ULWR	ULWR	NNP
1768	20	8	are	be	VBP
1768	20	9	provided	provide	VBN
1768	20	10	.	.	.
1768	21	1	F	F	NNP
1768	21	2	rom	rom	VBP
1768	21	3	a	a	DT
1768	21	4	utilitarian	utilitarian	JJ
1768	21	5	perspective	perspective	NN
1768	21	6	,	,	,
1768	21	7	a	a	DT
1768	21	8	website	website	NN
1768	21	9	evaluation	evaluation	NN
1768	21	10	is	be	VBZ
1768	21	11	based	base	VBN
1768	21	12	on	on	IN
1768	21	13	users	user	NNS
1768	21	14	’	’	POS
1768	21	15	assessments	assessment	NNS
1768	21	16	of	of	IN
1768	21	17	the	the	DT
1768	21	18	website	website	NN
1768	21	19	’s	’s	POS
1768	21	20	instru-	instru-	NNP
1768	21	21	mental	mental	NNP
1768	21	22	benefits.1	benefits.1	NNP
1768	21	23	If	if	IN
1768	21	24	a	a	DT
1768	21	25	website	website	NN
1768	21	26	helps	help	VBZ
1768	21	27	users	user	NNS
1768	21	28	complete	complete	VB
1768	21	29	their	-PRON-	PRP$
1768	21	30	tasks	task	NNS
1768	21	31	,	,	,
1768	21	32	they	-PRON-	PRP
1768	21	33	are	be	VBP
1768	21	34	likely	likely	JJ
1768	21	35	to	to	TO
1768	21	36	use	use	VB
1768	21	37	the	the	DT
1768	21	38	website	website	NN
1768	21	39	.	.	.
1768	22	1	Following	follow	VBG
1768	22	2	this	this	DT
1768	22	3	line	line	NN
1768	22	4	of	of	IN
1768	22	5	reasoning	reasoning	NN
1768	22	6	,	,	,
1768	22	7	dominant	dominant	JJ
1768	22	8	research	research	NN
1768	22	9	has	have	VBZ
1768	22	10	reported	report	VBN
1768	22	11	that	that	IN
1768	22	12	users	user	NNS
1768	22	13	are	be	VBP
1768	22	14	most	most	RBS
1768	22	15	likely	likely	JJ
1768	22	16	to	to	TO
1768	22	17	use	use	VB
1768	22	18	university	university	NN
1768	22	19	library	library	NN
1768	22	20	website	website	NN
1768	22	21	resources	resource	NNS
1768	22	22	(	(	-LRB-
1768	22	23	ULWR	ULWR	NNP
1768	22	24	)	)	-RRB-
1768	22	25	when	when	WRB
1768	22	26	they	-PRON-	PRP
1768	22	27	can	can	MD
1768	22	28	help	help	VB
1768	22	29	with	with	IN
1768	22	30	user	user	NN
1768	22	31	tasks.2	tasks.2	.
1768	22	32	Although	although	IN
1768	22	33	we	-PRON-	PRP
1768	22	34	know	know	VBP
1768	22	35	now	now	RB
1768	22	36	that	that	IN
1768	22	37	the	the	DT
1768	22	38	utilitarian	utilitarian	JJ
1768	22	39	perspective	perspective	NN
1768	22	40	should	should	MD
1768	22	41	be	be	VB
1768	22	42	applied	apply	VBN
1768	22	43	to	to	IN
1768	22	44	web	web	NN
1768	22	45	design	design	NN
1768	22	46	,	,	,
1768	22	47	not	not	RB
1768	22	48	clear	clear	JJ
1768	22	49	is	be	VBZ
1768	22	50	the	the	DT
1768	22	51	extent	extent	NN
1768	22	52	to	to	TO
1768	22	53	which	which	WDT
1768	22	54	web	web	NN
1768	22	55	designers	designer	NNS
1768	22	56	consider	consider	VBP
1768	22	57	users	user	NNS
1768	22	58	’	’	POS
1768	22	59	needs	need	NNS
1768	22	60	and	and	CC
1768	22	61	,	,	,
1768	22	62	likewise	likewise	RB
1768	22	63	,	,	,
1768	22	64	the	the	DT
1768	22	65	extent	extent	NN
1768	22	66	to	to	TO
1768	22	67	which	which	WDT
1768	22	68	users	user	NNS
1768	22	69	consider	consider	VBP
1768	22	70	ULWR	ULWR	NNP
1768	22	71	to	to	TO
1768	22	72	be	be	VB
1768	22	73	success-	success-	JJ
1768	22	74	ful	ful	JJ
1768	22	75	in	in	IN
1768	22	76	terms	term	NNS
1768	22	77	of	of	IN
1768	22	78	meeting	meet	VBG
1768	22	79	their	-PRON-	PRP$
1768	22	80	needs	need	NNS
1768	22	81	.	.	.
1768	23	1	Also	also	RB
1768	23	2	not	not	RB
1768	23	3	clear	clear	JJ
1768	23	4	are	be	VBP
1768	23	5	what	what	WP
1768	23	6	factors	factor	NNS
1768	23	7	other	other	JJ
1768	23	8	than	than	IN
1768	23	9	user	user	NN
1768	23	10	needs	need	VBZ
1768	23	11	influence	influence	NNP
1768	23	12	university	university	NNP
1768	23	13	library	library	NNP
1768	23	14	website	website	NN
1768	23	15	design	design	NN
1768	23	16	.	.	.
1768	24	1	This	this	DT
1768	24	2	is	be	VBZ
1768	24	3	not	not	RB
1768	24	4	a	a	DT
1768	24	5	trivial	trivial	JJ
1768	24	6	issue	issue	NN
1768	24	7	because	because	IN
1768	24	8	university	university	NN
1768	24	9	libraries	library	NNS
1768	24	10	have	have	VBP
1768	24	11	invested	invest	VBN
1768	24	12	a	a	DT
1768	24	13	massive	massive	JJ
1768	24	14	number	number	NN
1768	24	15	of	of	IN
1768	24	16	resources	resource	NNS
1768	24	17	into	into	IN
1768	24	18	providing	provide	VBG
1768	24	19	web	web	NN
1768	24	20	services	service	NNS
1768	24	21	and	and	CC
1768	24	22	need	need	VBP
1768	24	23	to	to	TO
1768	24	24	justify	justify	VB
1768	24	25	their	-PRON-	PRP$
1768	24	26	investments	investment	NNS
1768	24	27	to	to	IN
1768	24	28	stakeholders	stakeholder	NNS
1768	24	29	(	(	-LRB-
1768	24	30	such	such	JJ
1768	24	31	as	as	IN
1768	24	32	the	the	DT
1768	24	33	university	university	NN
1768	24	34	)	)	-RRB-
1768	24	35	by	by	IN
1768	24	36	demonstrating	demonstrate	VBG
1768	24	37	their	-PRON-	PRP$
1768	24	38	ability	ability	NN
1768	24	39	to	to	TO
1768	24	40	meet	meet	VB
1768	24	41	users	user	NNS
1768	24	42	’	'	''
1768	24	43	needs.3	needs.3	CC
1768	24	44	Also	also	RB
1768	24	45	important	important	JJ
1768	24	46	is	be	VBZ
1768	24	47	the	the	DT
1768	24	48	identification	identification	NN
1768	24	49	of	of	IN
1768	24	50	these	these	DT
1768	24	51	factors	factor	NNS
1768	24	52	because	because	IN
1768	24	53	web	web	NN
1768	24	54	design	design	NN
1768	24	55	and	and	CC
1768	24	56	website	website	NN
1768	24	57	performance	performance	NN
1768	24	58	are	be	VBP
1768	24	59	closely	closely	RB
1768	24	60	cor-	cor-	JJ
1768	24	61	related.4	related.4	DT
1768	24	62	As	as	IN
1768	24	63	a	a	DT
1768	24	64	consequence	consequence	NN
1768	24	65	,	,	,
1768	24	66	investigating	investigate	VBG
1768	24	67	factors	factor	NNS
1768	24	68	that	that	WDT
1768	24	69	influence	influence	VBP
1768	24	70	successful	successful	JJ
1768	24	71	university	university	NN
1768	24	72	library	library	NN
1768	24	73	website	website	NN
1768	24	74	design	design	NN
1768	24	75	and	and	CC
1768	24	76	providing	provide	VBG
1768	24	77	managerial	managerial	JJ
1768	24	78	guidance	guidance	NN
1768	24	79	is	be	VBZ
1768	24	80	a	a	DT
1768	24	81	timely	timely	JJ
1768	24	82	pursuit	pursuit	NN
1768	24	83	.	.	.
1768	25	1	Later	later	RB
1768	25	2	,	,	,
1768	25	3	the	the	DT
1768	25	4	objectives	objective	NNS
1768	25	5	of	of	IN
1768	25	6	this	this	DT
1768	25	7	paper	paper	NN
1768	25	8	are	be	VBP
1768	25	9	twofold	twofold	JJ
1768	25	10	:	:	:
1768	25	11	1	1	CD
1768	25	12	.	.	.
1768	26	1	What	what	WDT
1768	26	2	factors	factor	NNS
1768	26	3	influence	influence	VBP
1768	26	4	university	university	NNP
1768	26	5	library	library	NNP
1768	26	6	website	website	NN
1768	26	7	design	design	NN
1768	26	8	?	?	.
1768	27	1	2	2	LS
1768	27	2	.	.	.
1768	28	1	To	to	IN
1768	28	2	what	what	WDT
1768	28	3	extent	extent	NN
1768	28	4	do	do	VBP
1768	28	5	website	website	NN
1768	28	6	designers	designer	NNS
1768	28	7	and	and	CC
1768	28	8	users	user	NNS
1768	28	9	con-	con-	NNP
1768	28	10	sider	sider	VBP
1768	28	11	the	the	DT
1768	28	12	university	university	NN
1768	28	13	library	library	NN
1768	28	14	website	website	NN
1768	28	15	to	to	TO
1768	28	16	be	be	VB
1768	28	17	successful	successful	JJ
1768	28	18	?	?	.
1768	29	1	To	to	TO
1768	29	2	explore	explore	VB
1768	29	3	these	these	DT
1768	29	4	research	research	NN
1768	29	5	questions	question	NNS
1768	29	6	,	,	,
1768	29	7	this	this	DT
1768	29	8	study	study	NN
1768	29	9	identi-	identi-	NN
1768	29	10	fies	fie	NNS
1768	29	11	factors	factor	NNS
1768	29	12	influencing	influence	VBG
1768	29	13	university	university	NNP
1768	29	14	library	library	NNP
1768	29	15	website	website	NN
1768	29	16	design	design	NN
1768	29	17	that	that	WDT
1768	29	18	have	have	VBP
1768	29	19	been	be	VBN
1768	29	20	reported	report	VBN
1768	29	21	in	in	IN
1768	29	22	existing	exist	VBG
1768	29	23	literature	literature	NN
1768	29	24	.	.	.
1768	30	1	These	these	DT
1768	30	2	Yong	Yong	NNP
1768	30	3	-	-	HYPH
1768	30	4	Mi	Mi	NNP
1768	30	5	kim	kim	NN
1768	30	6	(	(	-LRB-
1768	30	7	yongmi@ou.edu	yongmi@ou.edu	NNP
1768	30	8	)	)	-RRB-
1768	30	9	is	be	VBZ
1768	30	10	assistant	assistant	NN
1768	30	11	Professor	Professor	NNP
1768	30	12	,	,	,
1768	30	13	school	school	NN
1768	30	14	of	of	IN
1768	30	15	library	library	NN
1768	30	16	and	and	CC
1768	30	17	information	information	NN
1768	30	18	studies	study	NNS
1768	30	19	,	,	,
1768	30	20	university	university	NNP
1768	30	21	of	of	IN
1768	30	22	oklahoma	oklahoma	NNP
1768	30	23	,	,	,
1768	30	24	Tulsa	Tulsa	NNP
1768	30	25	,	,	,
1768	30	26	oklahoma	oklahoma	NNP
1768	30	27	.	.	.
1768	31	1	100	100	CD
1768	31	2	iNForMAtioN	information	ADD
1768	31	3	tecHNoloGY	tecHNoloGY	NNP
1768	31	4	AND	and	CC
1768	31	5	liBrAries	library	NNS
1768	31	6	|	|	JJ
1768	31	7	septeMBer	september	JJ
1768	31	8	2011	2011	CD
1768	31	9	Although	although	IN
1768	31	10	it	-PRON-	PRP
1768	31	11	is	be	VBZ
1768	31	12	a	a	DT
1768	31	13	critical	critical	JJ
1768	31	14	factor	factor	NN
1768	31	15	for	for	IN
1768	31	16	website	website	NN
1768	31	17	success	success	NN
1768	31	18	,	,	,
1768	31	19	there	there	EX
1768	31	20	is	be	VBZ
1768	31	21	little	little	JJ
1768	31	22	evidence	evidence	NN
1768	31	23	that	that	IN
1768	31	24	website	website	NN
1768	31	25	designers	designer	NNS
1768	31	26	receive	receive	VBP
1768	31	27	strong	strong	JJ
1768	31	28	support	support	NN
1768	31	29	from	from	IN
1768	31	30	their	-PRON-	PRP$
1768	31	31	supervisors	supervisor	NNS
1768	31	32	.	.	.
1768	32	1	Research	research	NN
1768	32	2	shows	show	VBZ
1768	32	3	that	that	IN
1768	32	4	supervisors	supervisor	NNS
1768	32	5	’	’	POS
1768	32	6	lack	lack	NN
1768	32	7	of	of	IN
1768	32	8	knowledge	knowledge	NN
1768	32	9	about	about	IN
1768	32	10	websites	website	NNS
1768	32	11	inhibits	inhibit	VBZ
1768	32	12	user	user	NN
1768	32	13	-	-	HYPH
1768	32	14	centered	center	VBN
1768	32	15	website	website	NN
1768	32	16	design.17	design.17	NNP
1768	32	17	A	a	DT
1768	32	18	respondent	respondent	NN
1768	32	19	from	from	IN
1768	32	20	Chen	Chen	NNP
1768	32	21	et	et	NNP
1768	32	22	al	al	NNP
1768	32	23	.	.	NNP
1768	32	24	’s	’s	,
1768	32	25	study	study	NN
1768	32	26	reports	report	VBZ
1768	32	27	,	,	,
1768	32	28	“	"	``
1768	32	29	It	-PRON-	PRP
1768	32	30	’s	’	VBZ
1768	32	31	really	really	RB
1768	32	32	a	a	DT
1768	32	33	pain	pain	NN
1768	32	34	trying	try	VBG
1768	32	35	to	to	TO
1768	32	36	connect	connect	VB
1768	32	37	with	with	IN
1768	32	38	our	-PRON-	PRP$
1768	32	39	administration	administration	NN
1768	32	40	on	on	IN
1768	32	41	the	the	DT
1768	32	42	topic	topic	NN
1768	32	43	of	of	IN
1768	32	44	Web	web	NN
1768	32	45	design	design	NN
1768	32	46	and	and	CC
1768	32	47	usability	usability	NN
1768	32	48	,	,	,
1768	32	49	because	because	IN
1768	32	50	even	even	JJ
1768	32	51	definitions	definition	NNS
1768	32	52	are	be	VBP
1768	32	53	completely	completely	RB
1768	32	54	out	out	IN
1768	32	55	the	the	DT
1768	32	56	window	window	NN
1768	32	57	”	"	''
1768	32	58	and	and	CC
1768	32	59	“	"	``
1768	32	60	the	the	DT
1768	32	61	dean	dean	NN
1768	32	62	and	and	CC
1768	32	63	the	the	DT
1768	32	64	associate	associate	NN
1768	32	65	directors	director	NNS
1768	32	66	know	know	VBP
1768	32	67	little	little	JJ
1768	32	68	about	about	IN
1768	32	69	the	the	DT
1768	32	70	need	need	NN
1768	32	71	for	for	IN
1768	32	72	usability	usability	NN
1768	32	73	and	and	CC
1768	32	74	view	view	VB
1768	32	75	it	-PRON-	PRP
1768	32	76	as	as	IN
1768	32	77	a	a	DT
1768	32	78	last	last	JJ
1768	32	79	minute	minute	NN
1768	32	80	check	check	NN
1768	32	81	-	-	HYPH
1768	32	82	off	off	NN
1768	32	83	,	,	,
1768	32	84	so	so	IN
1768	32	85	they	-PRON-	PRP
1768	32	86	can	can	MD
1768	32	87	say	say	VB
1768	32	88	that	that	IN
1768	32	89	the	the	DT
1768	32	90	Web	web	NN
1768	32	91	site	site	NN
1768	32	92	is	be	VBZ
1768	32	93	tested	test	VBN
1768	32	94	and	and	CC
1768	32	95	usable	usable	JJ
1768	32	96	.	.	.
1768	32	97	”18	”18	''
1768	32	98	Lack	lack	NN
1768	32	99	of	of	IN
1768	32	100	supervisor	supervisor	NN
1768	32	101	support	support	NN
1768	32	102	inhibits	inhibit	NNS
1768	32	103	website	website	NN
1768	32	104	usability.19	usability.19	NNP
1768	32	105	input	input	NN
1768	32	106	from	from	IN
1768	32	107	secondary	secondary	JJ
1768	32	108	sources	source	NNS
1768	32	109	Website	Website	NNP
1768	32	110	designers	designer	NNS
1768	32	111	typically	typically	RB
1768	32	112	aggregate	aggregate	VBP
1768	32	113	information	information	NN
1768	32	114	from	from	IN
1768	32	115	secondary	secondary	JJ
1768	32	116	sources	source	NNS
1768	32	117	rather	rather	RB
1768	32	118	than	than	IN
1768	32	119	from	from	IN
1768	32	120	users	user	NNS
1768	32	121	.	.	.
1768	33	1	Identified	identified	JJ
1768	33	2	secondary	secondary	JJ
1768	33	3	sources	source	NNS
1768	33	4	are	be	VBP
1768	33	5	consultations	consultation	NNS
1768	33	6	with	with	IN
1768	33	7	experts	expert	NNS
1768	33	8	,	,	,
1768	33	9	other	other	JJ
1768	33	10	divisions	division	NNS
1768	33	11	within	within	IN
1768	33	12	the	the	DT
1768	33	13	library	library	NN
1768	33	14	,	,	,
1768	33	15	webmasters	webmaster	NNS
1768	33	16	,	,	,
1768	33	17	web	web	NN
1768	33	18	commit-	commit-	NNP
1768	33	19	tees	tee	NNS
1768	33	20	,	,	,
1768	33	21	and	and	CC
1768	33	22	focus	focus	VB
1768	33	23	groups.20	groups.20	NNP
1768	33	24	The	the	DT
1768	33	25	most	most	RBS
1768	33	26	widely	widely	RB
1768	33	27	used	use	VBN
1768	33	28	method	method	NN
1768	33	29	is	be	VBZ
1768	33	30	consultation	consultation	NN
1768	33	31	with	with	IN
1768	33	32	experts.21	experts.21	NNP
1768	33	33	Experts	Experts	NNPS
1768	33	34	uncover	uncover	VBP
1768	33	35	techni-	techni-	NN
1768	33	36	cal	cal	NN
1768	33	37	flaws	flaw	NNS
1768	33	38	and	and	CC
1768	33	39	any	any	DT
1768	33	40	obvious	obvious	JJ
1768	33	41	usability	usability	NN
1768	33	42	problems	problem	NNS
1768	33	43	with	with	IN
1768	33	44	a	a	DT
1768	33	45	design,22	design,22	NN
1768	33	46	facilitate	facilitate	NN
1768	33	47	focus	focus	NN
1768	33	48	groups,23	groups,23	NNP
1768	33	49	and	and	CC
1768	33	50	create	create	VB
1768	33	51	new	new	JJ
1768	33	52	infor-	infor-	NNP
1768	33	53	mation	mation	NN
1768	33	54	architecture.24	architecture.24	NNP
1768	33	55	Because	because	IN
1768	33	56	they	-PRON-	PRP
1768	33	57	are	be	VBP
1768	33	58	experts	expert	NNS
1768	33	59	,	,	,
1768	33	60	however	however	RB
1768	33	61	,	,	,
1768	33	62	their	-PRON-	PRP$
1768	33	63	ways	way	NNS
1768	33	64	of	of	IN
1768	33	65	thinking	thinking	NN
1768	33	66	may	may	MD
1768	33	67	not	not	RB
1768	33	68	be	be	VB
1768	33	69	the	the	DT
1768	33	70	same	same	JJ
1768	33	71	as	as	IN
1768	33	72	users	user	NNS
1768	33	73	.	.	.
1768	33	74	’25	’25	NNP
1768	33	75	Research	Research	NNP
1768	33	76	shows	show	VBZ
1768	33	77	that	that	IN
1768	33	78	43	43	CD
1768	33	79	percent	percent	NN
1768	33	80	of	of	IN
1768	33	81	the	the	DT
1768	33	82	problems	problem	NNS
1768	33	83	found	find	VBN
1768	33	84	by	by	IN
1768	33	85	expert	expert	NN
1768	33	86	evaluators	evaluator	NNS
1768	33	87	were	be	VBD
1768	33	88	actually	actually	RB
1768	33	89	false	false	JJ
1768	33	90	alarms	alarm	NNS
1768	33	91	and	and	CC
1768	33	92	that	that	IN
1768	33	93	21	21	CD
1768	33	94	percent	percent	NN
1768	33	95	of	of	IN
1768	33	96	users	user	NNS
1768	33	97	’	’	POS
1768	33	98	problems	problem	NNS
1768	33	99	were	be	VBD
1768	33	100	missed	miss	VBN
1768	33	101	by	by	IN
1768	33	102	those	those	DT
1768	33	103	evalu-	evalu-	NNS
1768	33	104	ators	ator	NNS
1768	33	105	.	.	.
1768	34	1	If	if	IN
1768	34	2	this	this	DT
1768	34	3	analysis	analysis	NN
1768	34	4	is	be	VBZ
1768	34	5	true	true	JJ
1768	34	6	,	,	,
1768	34	7	expert	expert	JJ
1768	34	8	evaluators	evaluator	NNS
1768	34	9	tend	tend	VBP
1768	34	10	to	to	TO
1768	34	11	miss	miss	VB
1768	34	12	and	and	CC
1768	34	13	incorrectly	incorrectly	RB
1768	34	14	identify	identify	VB
1768	34	15	more	more	JJR
1768	34	16	problems	problem	NNS
1768	34	17	than	than	IN
1768	34	18	they	-PRON-	PRP
1768	34	19	correctly	correctly	RB
1768	34	20	identify;26	identify;26	VBP
1768	34	21	consequently	consequently	RB
1768	34	22	,	,	,
1768	34	23	expert	expert	NN
1768	34	24	testing	testing	NN
1768	34	25	should	should	MD
1768	34	26	not	not	RB
1768	34	27	substitute	substitute	VB
1768	34	28	for	for	IN
1768	34	29	user	user	NN
1768	34	30	testing.27	testing.27	NNP
1768	34	31	Another	another	DT
1768	34	32	problem	problem	NN
1768	34	33	with	with	IN
1768	34	34	secondary	secondary	JJ
1768	34	35	sources	source	NNS
1768	34	36	is	be	VBZ
1768	34	37	that	that	IN
1768	34	38	web	web	NN
1768	34	39	committees	committee	NNS
1768	34	40	“	"	``
1768	34	41	are	be	VBP
1768	34	42	ignorant	ignorant	JJ
1768	34	43	about	about	IN
1768	34	44	integrating	integrate	VBG
1768	34	45	design	design	NN
1768	34	46	with	with	IN
1768	34	47	usability	usability	NN
1768	34	48	and	and	CC
1768	34	49	focus	focus	VB
1768	34	50	on	on	IN
1768	34	51	their	-PRON-	PRP$
1768	34	52	own	own	JJ
1768	34	53	agenda	agenda	NN
1768	34	54	.	.	.
1768	34	55	”28	”28	UH
1768	34	56	Nonetheless	nonetheless	RB
1768	34	57	,	,	,
1768	34	58	because	because	IN
1768	34	59	of	of	IN
1768	34	60	the	the	DT
1768	34	61	lack	lack	NN
1768	34	62	of	of	IN
1768	34	63	avail-	avail-	JJ
1768	34	64	able	able	JJ
1768	34	65	resources	resource	NNS
1768	34	66	to	to	TO
1768	34	67	conduct	conduct	VB
1768	34	68	more	more	RBR
1768	34	69	rigorous	rigorous	JJ
1768	34	70	usability	usability	NN
1768	34	71	tests	test	NNS
1768	34	72	and	and	CC
1768	34	73	the	the	DT
1768	34	74	difficulty	difficulty	NN
1768	34	75	of	of	IN
1768	34	76	collecting	collect	VBG
1768	34	77	information	information	NN
1768	34	78	directly	directly	RB
1768	34	79	from	from	IN
1768	34	80	users	user	NNS
1768	34	81	,	,	,
1768	34	82	secondary	secondary	JJ
1768	34	83	sources	source	NNS
1768	34	84	such	such	JJ
1768	34	85	as	as	IN
1768	34	86	expert	expert	NN
1768	34	87	evaluations	evaluation	NNS
1768	34	88	are	be	VBP
1768	34	89	commonly	commonly	RB
1768	34	90	used.29	used.29	NNP
1768	34	91	input	input	NN
1768	34	92	from	from	IN
1768	34	93	users	user	NNS
1768	34	94	User	User	NNP
1768	34	95	input	input	NN
1768	34	96	provides	provide	VBZ
1768	34	97	a	a	DT
1768	34	98	great	great	JJ
1768	34	99	advantage	advantage	NN
1768	34	100	for	for	IN
1768	34	101	directly	directly	RB
1768	34	102	find-	find-	JJ
1768	34	103	ing	e	VBG
1768	34	104	out	out	RP
1768	34	105	users	user	NNS
1768	34	106	’	’	POS
1768	34	107	needs	need	NNS
1768	34	108	and	and	CC
1768	34	109	integrating	integrate	VBG
1768	34	110	a	a	DT
1768	34	111	user	user	NN
1768	34	112	-	-	HYPH
1768	34	113	centered	center	VBN
1768	34	114	design	design	NN
1768	34	115	during	during	IN
1768	34	116	the	the	DT
1768	34	117	development	development	NN
1768	34	118	stage.30	stage.30	NNP
1768	34	119	Often	often	RB
1768	34	120	,	,	,
1768	34	121	informa-	informa-	JJ
1768	34	122	tion	tion	NN
1768	34	123	from	from	IN
1768	34	124	secondary	secondary	JJ
1768	34	125	sources	source	NNS
1768	34	126	makes	make	VBZ
1768	34	127	assumptions	assumption	NNS
1768	34	128	about	about	IN
1768	34	129	users	user	NNS
1768	34	130	’	'	''
1768	34	131	needs.31	needs.31	NNP
1768	34	132	To	to	TO
1768	34	133	discover	discover	VB
1768	34	134	users	user	NNS
1768	34	135	’	’	POS
1768	34	136	genuine	genuine	JJ
1768	34	137	needs	need	NNS
1768	34	138	,	,	,
1768	34	139	design-	design-	VB
1768	34	140	ers	er	NNS
1768	34	141	can	can	MD
1768	34	142	conduct	conduct	VB
1768	34	143	a	a	DT
1768	34	144	regular	regular	JJ
1768	34	145	user	user	NN
1768	34	146	survey	survey	NN
1768	34	147	and/or	and/or	CC
1768	34	148	seek	seek	VBP
1768	34	149	out	out	RP
1768	34	150	users	user	NNS
1768	34	151	’	'	''
1768	34	152	input.32	input.32	NNP
1768	34	153	By	by	IN
1768	34	154	surveying	survey	VBG
1768	34	155	users	user	NNS
1768	34	156	’	’	POS
1768	34	157	needs	need	NNS
1768	34	158	,	,	,
1768	34	159	one	one	PRP
1768	34	160	can	can	MD
1768	34	161	over-	over-	RB
1768	34	162	come	come	VB
1768	34	163	criticism	criticism	NN
1768	34	164	such	such	JJ
1768	34	165	as	as	IN
1768	34	166	,	,	,
1768	34	167	“	"	``
1768	34	168	most	most	JJS
1768	34	169	websites	website	NNS
1768	34	170	are	be	VBP
1768	34	171	created	create	VBN
1768	34	172	with	with	IN
1768	34	173	assumptions	assumption	NNS
1768	34	174	of	of	IN
1768	34	175	more	more	RBR
1768	34	176	expert	expert	JJ
1768	34	177	knowledge	knowledge	NN
1768	34	178	than	than	IN
1768	34	179	the	the	DT
1768	34	180	users	user	NNS
1768	34	181	may	may	MD
1768	34	182	actually	actually	RB
1768	34	183	possess	possess	VB
1768	34	184	,	,	,
1768	34	185	”	"	''
1768	34	186	and	and	CC
1768	34	187	can	can	MD
1768	34	188	address	address	VB
1768	34	189	users	user	NNS
1768	34	190	’	’	POS
1768	34	191	needs	need	VBZ
1768	34	192	more	more	JJR
1768	34	193	effectively.33	effectively.33	NNP
1768	34	194	Discovering	Discovering	NNP
1768	34	195	users	user	NNS
1768	34	196	’	’	POS
1768	34	197	needs	need	NNS
1768	34	198	goes	go	VBZ
1768	34	199	beyond	beyond	IN
1768	34	200	usability	usability	NN
1768	34	201	testing	testing	NN
1768	34	202	because	because	IN
1768	34	203	information	information	NN
1768	34	204	obtained	obtain	VBD
1768	34	205	directly	directly	RB
1768	34	206	the	the	DT
1768	34	207	same	same	JJ
1768	34	208	industry	industry	NN
1768	34	209	face	face	VBP
1768	34	210	similar	similar	JJ
1768	34	211	problems	problem	NNS
1768	34	212	or	or	CC
1768	34	213	issues	issue	NNS
1768	34	214	,	,	,
1768	34	215	mimetic	mimetic	JJ
1768	34	216	decisions	decision	NNS
1768	34	217	can	can	MD
1768	34	218	reduce	reduce	VB
1768	34	219	uncertainty	uncertainty	NN
1768	34	220	and	and	CC
1768	34	221	secure	secure	JJ
1768	34	222	legitimacy.9	legitimacy.9	.
1768	34	223	In	in	IN
1768	34	224	this	this	DT
1768	34	225	context	context	NN
1768	34	226	,	,	,
1768	34	227	website	website	NN
1768	34	228	designers	designer	NNS
1768	34	229	may	may	MD
1768	34	230	analyze	analyze	VB
1768	34	231	and	and	CC
1768	34	232	emulate	emulate	VB
1768	34	233	other	other	JJ
1768	34	234	universities	university	NNS
1768	34	235	’	’	POS
1768	34	236	websites	website	NNS
1768	34	237	to	to	TO
1768	34	238	claim	claim	VB
1768	34	239	that	that	IN
1768	34	240	their	-PRON-	PRP$
1768	34	241	websites	website	NNS
1768	34	242	are	be	VBP
1768	34	243	congruent	congruent	JJ
1768	34	244	with	with	IN
1768	34	245	successful	successful	JJ
1768	34	246	websites	website	NNS
1768	34	247	,	,	,
1768	34	248	thereby	thereby	RB
1768	34	249	justifying	justify	VBG
1768	34	250	their	-PRON-	PRP$
1768	34	251	managerial	managerial	JJ
1768	34	252	practices	practice	NNS
1768	34	253	.	.	.
1768	35	1	Normative	normative	JJ
1768	35	2	force	force	NN
1768	35	3	is	be	VBZ
1768	35	4	associated	associate	VBN
1768	35	5	with	with	IN
1768	35	6	professionalism.10	professionalism.10	NNP
1768	35	7	Normative	Normative	NNP
1768	35	8	force	force	NN
1768	35	9	occurs	occur	VBZ
1768	35	10	when	when	WRB
1768	35	11	the	the	DT
1768	35	12	norms	norm	NNS
1768	35	13	(	(	-LRB-
1768	35	14	e.g.	e.g.	RB
1768	35	15	,	,	,
1768	35	16	equity	equity	NN
1768	35	17	,	,	,
1768	35	18	democracy	democracy	NN
1768	35	19	,	,	,
1768	35	20	etc	etc	FW
1768	35	21	.	.	.
1768	35	22	)	)	-RRB-
1768	36	1	of	of	IN
1768	36	2	the	the	DT
1768	36	3	professional	professional	NNP
1768	36	4	commu-	commu-	NNP
1768	36	5	nity	nity	NN
1768	36	6	are	be	VBP
1768	36	7	integrated	integrate	VBN
1768	36	8	into	into	IN
1768	36	9	organizational	organizational	JJ
1768	36	10	decision	decision	NN
1768	36	11	-	-	HYPH
1768	36	12	making	making	NN
1768	36	13	.	.	.
1768	37	1	In	in	IN
1768	37	2	a	a	DT
1768	37	3	library	library	NN
1768	37	4	setting	setting	NN
1768	37	5	,	,	,
1768	37	6	website	website	NN
1768	37	7	designers	designer	NNS
1768	37	8	may	may	MD
1768	37	9	follow	follow	VB
1768	37	10	a	a	DT
1768	37	11	set	set	NN
1768	37	12	of	of	IN
1768	37	13	value	value	NN
1768	37	14	systems	system	NNS
1768	37	15	or	or	CC
1768	37	16	go	go	VB
1768	37	17	to	to	IN
1768	37	18	conferences	conference	NNS
1768	37	19	to	to	TO
1768	37	20	discover	discover	VB
1768	37	21	ways	way	NNS
1768	37	22	to	to	IN
1768	37	23	bet-	bet-	JJ
1768	37	24	ter	ter	NN
1768	37	25	deliver	deliver	NN
1768	37	26	services	service	NNS
1768	37	27	.	.	.
1768	38	1	There	there	EX
1768	38	2	is	be	VBZ
1768	38	3	evidence	evidence	NN
1768	38	4	that	that	IN
1768	38	5	website	website	NN
1768	38	6	designers	designer	NNS
1768	38	7	follow	follow	VBP
1768	38	8	other	other	JJ
1768	38	9	organizations.11	organizations.11	NNP
1768	38	10	This	this	DT
1768	38	11	phenomenon	phenomenon	NN
1768	38	12	is	be	VBZ
1768	38	13	known	know	VBN
1768	38	14	as	as	IN
1768	38	15	isomor-	isomor-	NN
1768	38	16	phism	phism	NN
1768	38	17	.	.	.
1768	39	1	The	the	DT
1768	39	2	appearance	appearance	NN
1768	39	3	and	and	CC
1768	39	4	the	the	DT
1768	39	5	structure	structure	NN
1768	39	6	of	of	IN
1768	39	7	websites	website	NNS
1768	39	8	show	show	VBP
1768	39	9	isomorphic	isomorphic	JJ
1768	39	10	patterns	pattern	NNS
1768	39	11	when	when	WRB
1768	39	12	an	an	DT
1768	39	13	organization	organization	NN
1768	39	14	follows	follow	VBZ
1768	39	15	examples	example	NNS
1768	39	16	of	of	IN
1768	39	17	other	other	JJ
1768	39	18	organizations	organization	NNS
1768	39	19	’	’	POS
1768	39	20	websites	website	NNS
1768	39	21	or	or	CC
1768	39	22	conforms	conform	VBZ
1768	39	23	to	to	IN
1768	39	24	institutional	institutional	JJ
1768	39	25	pressures.12	pressures.12	NNP
1768	39	26	Another	another	DT
1768	39	27	study	study	NN
1768	39	28	reports	report	VBZ
1768	39	29	coercive	coercive	JJ
1768	39	30	forces	force	NNS
1768	39	31	in	in	IN
1768	39	32	the	the	DT
1768	39	33	design	design	NN
1768	39	34	of	of	IN
1768	39	35	university	university	NN
1768	39	36	library	library	NN
1768	39	37	websites	website	NNS
1768	39	38	;	;	:
1768	39	39	the	the	DT
1768	39	40	parent	parent	NN
1768	39	41	institution	institution	NN
1768	39	42	exercises	exercise	VBZ
1768	39	43	power	power	NN
1768	39	44	over	over	IN
1768	39	45	library	library	JJ
1768	39	46	website	website	NN
1768	39	47	design	design	NN
1768	39	48	by	by	IN
1768	39	49	providing	provide	VBG
1768	39	50	guidelines	guideline	NNS
1768	39	51	,	,	,
1768	39	52	and	and	CC
1768	39	53	later	later	RBR
1768	39	54	,	,	,
1768	39	55	the	the	DT
1768	39	56	design	design	NN
1768	39	57	is	be	VBZ
1768	39	58	not	not	RB
1768	39	59	independent.13	independent.13	NNP
1768	39	60	supervisors	supervisor	NNS
1768	39	61	’	’	POS
1768	39	62	technical	technical	JJ
1768	39	63	knowledge	knowledge	NN
1768	39	64	and	and	CC
1768	39	65	support	support	NN
1768	39	66	Literature	Literature	NNP
1768	39	67	on	on	IN
1768	39	68	supervisors	supervisor	NNS
1768	39	69	’	’	POS
1768	39	70	knowledge	knowledge	NN
1768	39	71	of	of	IN
1768	39	72	and	and	CC
1768	39	73	support	support	NN
1768	39	74	for	for	IN
1768	39	75	technology	technology	NN
1768	39	76	has	have	VBZ
1768	39	77	long	long	RB
1768	39	78	been	be	VBN
1768	39	79	recognized	recognize	VBN
1768	39	80	as	as	IN
1768	39	81	one	one	CD
1768	39	82	of	of	IN
1768	39	83	the	the	DT
1768	39	84	most	most	RBS
1768	39	85	important	important	JJ
1768	39	86	technology	technology	NN
1768	39	87	success	success	NN
1768	39	88	factors.14	factors.14	NNP
1768	39	89	If	if	IN
1768	39	90	super-	super-	NN
1768	39	91	visors	visor	NNS
1768	39	92	are	be	VBP
1768	39	93	knowledgeable	knowledgeable	JJ
1768	39	94	about	about	IN
1768	39	95	technology	technology	NN
1768	39	96	,	,	,
1768	39	97	they	-PRON-	PRP
1768	39	98	are	be	VBP
1768	39	99	likely	likely	JJ
1768	39	100	to	to	TO
1768	39	101	support	support	VB
1768	39	102	and	and	CC
1768	39	103	provide	provide	VB
1768	39	104	resources	resource	NNS
1768	39	105	for	for	IN
1768	39	106	training.15	training.15	NNP
1768	39	107	Supervisors	Supervisors	NNPS
1768	39	108	’	’	POS
1768	39	109	technical	technical	JJ
1768	39	110	knowledge	knowledge	NN
1768	39	111	also	also	RB
1768	39	112	serves	serve	VBZ
1768	39	113	as	as	IN
1768	39	114	a	a	DT
1768	39	115	signal	signal	NN
1768	39	116	for	for	IN
1768	39	117	the	the	DT
1768	39	118	importance	importance	NN
1768	39	119	of	of	IN
1768	39	120	the	the	DT
1768	39	121	utilization	utilization	NN
1768	39	122	of	of	IN
1768	39	123	technology	technology	NN
1768	39	124	within	within	IN
1768	39	125	the	the	DT
1768	39	126	organization	organization	NN
1768	39	127	;	;	:
1768	39	128	consequently	consequently	RB
1768	39	129	,	,	,
1768	39	130	employees	employee	NNS
1768	39	131	actively	actively	RB
1768	39	132	look	look	VBP
1768	39	133	for	for	IN
1768	39	134	ways	way	NNS
1768	39	135	to	to	TO
1768	39	136	utilize	utilize	VB
1768	39	137	technology	technology	NN
1768	39	138	and	and	CC
1768	39	139	vigorously	vigorously	RB
1768	39	140	adopt	adopt	VB
1768	39	141	technology.16	technology.16	NNP
1768	39	142	Figure	Figure	NNP
1768	39	143	1	1	CD
1768	39	144	.	.	.
1768	40	1	Conceptual	conceptual	JJ
1768	40	2	Model	Model	NNP
1768	40	3	for	for	IN
1768	40	4	Website	Website	NNP
1768	40	5	Design	Design	NNP
1768	40	6	Success	Success	NNP
1768	40	7	FActors	FActors	NNPS
1768	40	8	AFFectiNG	AFFectiNG	NNP
1768	40	9	uNiversitY	university	POS
1768	40	10	liBrArY	library	JJ
1768	40	11	WeBsite	WeBsite	NNP
1768	40	12	DesiGN	DesiGN	NNP
1768	40	13	|	|	NNP
1768	40	14	kiM	kiM	NNP
1768	40	15	101	101	CD
1768	40	16	March	March	NNP
1768	40	17	and	and	CC
1768	40	18	May	May	NNP
1768	40	19	2009	2009	CD
1768	40	20	.	.	.
1768	41	1	A	a	DT
1768	41	2	total	total	NN
1768	41	3	of	of	IN
1768	41	4	315	315	CD
1768	41	5	responses	response	NNS
1768	41	6	were	be	VBD
1768	41	7	col-	col-	JJ
1768	41	8	lected	lecte	VBN
1768	41	9	(	(	-LRB-
1768	41	10	139	139	CD
1768	41	11	males	male	NNS
1768	41	12	and	and	CC
1768	41	13	176	176	CD
1768	41	14	female	female	JJ
1768	41	15	;	;	:
1768	41	16	148	148	CD
1768	41	17	undergraduates	undergraduate	NNS
1768	41	18	,	,	,
1768	41	19	101	101	CD
1768	41	20	master	master	NN
1768	41	21	’s	's	POS
1768	41	22	,	,	,
1768	41	23	and	and	CC
1768	41	24	66	66	CD
1768	41	25	doctoral	doctoral	NN
1768	41	26	/	/	SYM
1768	41	27	faculty	faculty	NN
1768	41	28	;	;	:
1768	41	29	Business	business	NN
1768	41	30	152	152	CD
1768	41	31	,	,	,
1768	41	32	Human	Human	NNP
1768	41	33	relations	relation	NNS
1768	41	34	51	51	CD
1768	41	35	,	,	,
1768	41	36	Psychology	psychology	NN
1768	41	37	43	43	CD
1768	41	38	,	,	,
1768	41	39	Engineering	engineering	NN
1768	41	40	41	41	CD
1768	41	41	,	,	,
1768	41	42	Education	Education	NNP
1768	41	43	20	20	CD
1768	41	44	,	,	,
1768	41	45	Other	other	JJ
1768	41	46	8)	8)	CD
1768	41	47	.	.	.
1768	42	1	Because	because	IN
1768	42	2	detailed	detailed	JJ
1768	42	3	discussion	discussion	NN
1768	42	4	of	of	IN
1768	42	5	the	the	DT
1768	42	6	user	user	NN
1768	42	7	side	side	NN
1768	42	8	of	of	IN
1768	42	9	this	this	DT
1768	42	10	sample	sample	NN
1768	42	11	appears	appear	VBZ
1768	42	12	elsewhere,36	elsewhere,36	IN
1768	42	13	it	-PRON-	PRP
1768	42	14	will	will	MD
1768	42	15	not	not	RB
1768	42	16	be	be	VB
1768	42	17	repeated	repeat	VBN
1768	42	18	here	here	RB
1768	42	19	to	to	TO
1768	42	20	avoid	avoid	VB
1768	42	21	redundancy	redundancy	NN
1768	42	22	.	.	.
1768	43	1	Because	because	IN
1768	43	2	sparse	sparse	JJ
1768	43	3	research	research	NN
1768	43	4	has	have	VBZ
1768	43	5	been	be	VBN
1768	43	6	done	do	VBN
1768	43	7	in	in	IN
1768	43	8	this	this	DT
1768	43	9	area	area	NN
1768	43	10	,	,	,
1768	43	11	the	the	DT
1768	43	12	questionnaire	questionnaire	NN
1768	43	13	and	and	CC
1768	43	14	its	-PRON-	PRP$
1768	43	15	measurements	measurement	NNS
1768	43	16	were	be	VBD
1768	43	17	created	create	VBN
1768	43	18	based	base	VBN
1768	43	19	on	on	IN
1768	43	20	literature	literature	NN
1768	43	21	relating	relate	VBG
1768	43	22	to	to	IN
1768	43	23	the	the	DT
1768	43	24	successful	successful	JJ
1768	43	25	deployment	deployment	NN
1768	43	26	of	of	IN
1768	43	27	technology	technology	NN
1768	43	28	,	,	,
1768	43	29	but	but	CC
1768	43	30	they	-PRON-	PRP
1768	43	31	were	be	VBD
1768	43	32	modified	modify	VBN
1768	43	33	to	to	TO
1768	43	34	fit	fit	VB
1768	43	35	into	into	IN
1768	43	36	the	the	DT
1768	43	37	website	website	NN
1768	43	38	design	design	NN
1768	43	39	context	context	NN
1768	43	40	.	.	.
1768	44	1	Because	because	IN
1768	44	2	of	of	IN
1768	44	3	this	this	DT
1768	44	4	modification	modification	NN
1768	44	5	,	,	,
1768	44	6	the	the	DT
1768	44	7	finalized	finalized	JJ
1768	44	8	instrument	instrument	NN
1768	44	9	was	be	VBD
1768	44	10	pretested	preteste	VBN
1768	44	11	and	and	CC
1768	44	12	pilot	pilot	NN
1768	44	13	tested	test	VBN
1768	44	14	before	before	IN
1768	44	15	use	use	NN
1768	44	16	in	in	IN
1768	44	17	this	this	DT
1768	44	18	study.37	study.37	NNP
1768	44	19	The	the	DT
1768	44	20	institutional	institutional	JJ
1768	44	21	forces	force	NNS
1768	44	22	are	be	VBP
1768	44	23	measured	measure	VBN
1768	44	24	in	in	IN
1768	44	25	three	three	CD
1768	44	26	catego-	catego-	JJ
1768	44	27	ries	rie	NNS
1768	44	28	:	:	:
1768	44	29	coercive	coercive	JJ
1768	44	30	isomorphism	isomorphism	NN
1768	44	31	(	(	-LRB-
1768	44	32	i.e.	i.e.	FW
1768	44	33	,	,	,
1768	44	34	following	follow	VBG
1768	44	35	the	the	DT
1768	44	36	university	university	NN
1768	44	37	guidelines	guideline	NNS
1768	44	38	regarding	regard	VBG
1768	44	39	website	website	NN
1768	44	40	creation	creation	NN
1768	44	41	)	)	-RRB-
1768	44	42	,	,	,
1768	44	43	mimetic	mimetic	JJ
1768	44	44	iso-	iso-	NN
1768	44	45	morphism	morphism	NN
1768	44	46	(	(	-LRB-
1768	44	47	i.e.	i.e.	FW
1768	44	48	,	,	,
1768	44	49	investigating	investigate	VBG
1768	44	50	other	other	JJ
1768	44	51	university	university	NN
1768	44	52	websites	website	NNS
1768	44	53	and	and	CC
1768	44	54	investigating	investigate	VBG
1768	44	55	commercial	commercial	JJ
1768	44	56	websites	website	NNS
1768	44	57	)	)	-RRB-
1768	44	58	,	,	,
1768	44	59	and	and	CC
1768	44	60	normative	normative	JJ
1768	44	61	isomorphism	isomorphism	NN
1768	44	62	(	(	-LRB-
1768	44	63	i.e.	i.e.	FW
1768	44	64	,	,	,
1768	44	65	attending	attend	VBG
1768	44	66	conferences	conference	NNS
1768	44	67	)	)	-RRB-
1768	44	68	.	.	.
1768	45	1	Following	follow	VBG
1768	45	2	existing	exist	VBG
1768	45	3	studies	study	NNS
1768	45	4	,	,	,
1768	45	5	supervisors	supervisor	NNS
1768	45	6	’	’	POS
1768	45	7	knowledge	knowledge	NN
1768	45	8	and	and	CC
1768	45	9	support	support	NN
1768	45	10	are	be	VBP
1768	45	11	assessed	assess	VBN
1768	45	12	by	by	IN
1768	45	13	the	the	DT
1768	45	14	web	web	NN
1768	45	15	designer	designer	NN
1768	45	16	in	in	IN
1768	45	17	two	two	CD
1768	45	18	areas	area	NNS
1768	45	19	:	:	:
1768	45	20	the	the	DT
1768	45	21	extent	extent	NN
1768	45	22	to	to	TO
1768	45	23	which	which	WDT
1768	45	24	a	a	DT
1768	45	25	supervisor	supervisor	NN
1768	45	26	is	be	VBZ
1768	45	27	knowledgeable	knowledgeable	JJ
1768	45	28	about	about	IN
1768	45	29	technol-	technol-	NN
1768	45	30	ogy	ogy	NN
1768	45	31	and	and	CC
1768	45	32	aware	aware	JJ
1768	45	33	of	of	IN
1768	45	34	the	the	DT
1768	45	35	importance	importance	NN
1768	45	36	of	of	IN
1768	45	37	technology	technology	NN
1768	45	38	.	.	.
1768	46	1	The	the	DT
1768	46	2	supervisor	supervisor	NN
1768	46	3	’s	's	POS
1768	46	4	support	support	NN
1768	46	5	for	for	IN
1768	46	6	the	the	DT
1768	46	7	website	website	NN
1768	46	8	is	be	VBZ
1768	46	9	measured	measure	VBN
1768	46	10	by	by	IN
1768	46	11	asking	ask	VBG
1768	46	12	web	web	NN
1768	46	13	designers	designer	NNS
1768	46	14	about	about	IN
1768	46	15	the	the	DT
1768	46	16	extent	extent	NN
1768	46	17	to	to	TO
1768	46	18	which	which	WDT
1768	46	19	their	-PRON-	PRP$
1768	46	20	supervisors	supervisor	NNS
1768	46	21	allocated	allocate	VBD
1768	46	22	resources	resource	NNS
1768	46	23	and	and	CC
1768	46	24	offered	offer	VBD
1768	46	25	training	training	NN
1768	46	26	.	.	.
1768	47	1	Input	input	NN
1768	47	2	from	from	IN
1768	47	3	secondary	secondary	JJ
1768	47	4	sources	source	NNS
1768	47	5	is	be	VBZ
1768	47	6	measured	measure	VBN
1768	47	7	by	by	IN
1768	47	8	asking	ask	VBG
1768	47	9	the	the	DT
1768	47	10	extent	extent	NN
1768	47	11	to	to	TO
1768	47	12	which	which	WDT
1768	47	13	website	website	NN
1768	47	14	designers	designer	NNS
1768	47	15	consult	consult	VBP
1768	47	16	sources	source	NNS
1768	47	17	such	such	JJ
1768	47	18	as	as	IN
1768	47	19	experts	expert	NNS
1768	47	20	,	,	,
1768	47	21	other	other	JJ
1768	47	22	divisions	division	NNS
1768	47	23	,	,	,
1768	47	24	webmasters	webmaster	NNS
1768	47	25	,	,	,
1768	47	26	and	and	CC
1768	47	27	web	web	NN
1768	47	28	com-	com-	NN
1768	47	29	mittees	mittee	NNS
1768	47	30	.	.	.
1768	48	1	Input	input	NN
1768	48	2	from	from	IN
1768	48	3	users	user	NNS
1768	48	4	is	be	VBZ
1768	48	5	measured	measure	VBN
1768	48	6	by	by	IN
1768	48	7	the	the	DT
1768	48	8	extent	extent	NN
1768	48	9	to	to	TO
1768	48	10	which	which	WDT
1768	48	11	web	web	NN
1768	48	12	designers	designer	NNS
1768	48	13	collect	collect	VBP
1768	48	14	information	information	NN
1768	48	15	from	from	IN
1768	48	16	website	website	NN
1768	48	17	users	user	NNS
1768	48	18	.	.	.
1768	49	1	Finally	finally	RB
1768	49	2	website	website	NN
1768	49	3	successes	success	NNS
1768	49	4	are	be	VBP
1768	49	5	measured	measure	VBN
1768	49	6	by	by	IN
1768	49	7	two	two	CD
1768	49	8	categories	category	NNS
1768	49	9	:	:	:
1768	49	10	assessments	assessment	NNS
1768	49	11	made	make	VBN
1768	49	12	by	by	IN
1768	49	13	the	the	DT
1768	49	14	web	web	NN
1768	49	15	designers	designer	NNS
1768	49	16	and	and	CC
1768	49	17	the	the	DT
1768	49	18	website	website	NN
1768	49	19	users	user	VBZ
1768	49	20	themselves	-PRON-	PRP
1768	49	21	.	.	.
1768	50	1	The	the	DT
1768	50	2	finalized	finalized	JJ
1768	50	3	measure-	measure-	NN
1768	50	4	ments	ment	NNS
1768	50	5	and	and	CC
1768	50	6	the	the	DT
1768	50	7	sources	source	NNS
1768	50	8	appear	appear	VBP
1768	50	9	in	in	IN
1768	50	10	table	table	NN
1768	50	11	1	1	CD
1768	50	12	.	.	.
1768	51	1	■	■	NFP
1768	51	2	■	■	NFP
1768	51	3	Report	Report	NNP
1768	51	4	of	of	IN
1768	51	5	Findings	Findings	NNP
1768	51	6	This	this	DT
1768	51	7	section	section	NN
1768	51	8	reports	report	VBZ
1768	51	9	the	the	DT
1768	51	10	empirical	empirical	JJ
1768	51	11	findings	finding	NNS
1768	51	12	of	of	IN
1768	51	13	each	each	DT
1768	51	14	cat-	cat-	JJ
1768	51	15	egory	egory	NN
1768	51	16	discussed	discuss	VBN
1768	51	17	in	in	IN
1768	51	18	the	the	DT
1768	51	19	previous	previous	JJ
1768	51	20	section	section	NN
1768	51	21	.	.	.
1768	52	1	Figure	figure	NN
1768	52	2	2	2	CD
1768	52	3	shows	show	VBZ
1768	52	4	institutional	institutional	JJ
1768	52	5	forces	force	NNS
1768	52	6	that	that	WDT
1768	52	7	influence	influence	VBP
1768	52	8	university	university	NNP
1768	52	9	library	library	NN
1768	52	10	web-	web-	NN
1768	52	11	site	site	NN
1768	52	12	design	design	NN
1768	52	13	.	.	.
1768	53	1	The	the	DT
1768	53	2	first	first	JJ
1768	53	3	category	category	NN
1768	53	4	is	be	VBZ
1768	53	5	coercive	coercive	JJ
1768	53	6	force	force	NN
1768	53	7	,	,	,
1768	53	8	the	the	DT
1768	53	9	second	second	JJ
1768	53	10	category	category	NN
1768	53	11	is	be	VBZ
1768	53	12	mimetic	mimetic	JJ
1768	53	13	forces	force	NNS
1768	53	14	,	,	,
1768	53	15	and	and	CC
1768	53	16	the	the	DT
1768	53	17	third	third	JJ
1768	53	18	category	category	NN
1768	53	19	is	be	VBZ
1768	53	20	normative	normative	JJ
1768	53	21	force	force	NN
1768	53	22	.	.	.
1768	54	1	It	-PRON-	PRP
1768	54	2	is	be	VBZ
1768	54	3	clear	clear	JJ
1768	54	4	that	that	IN
1768	54	5	the	the	DT
1768	54	6	majority	majority	NN
1768	54	7	of	of	IN
1768	54	8	univer-	univer-	NNP
1768	54	9	sity	sity	NNP
1768	54	10	library	library	NNP
1768	54	11	web	web	NN
1768	54	12	designers	designer	NNS
1768	54	13	(	(	-LRB-
1768	54	14	75	75	CD
1768	54	15	percent	percent	NN
1768	54	16	)	)	-RRB-
1768	54	17	comply	comply	VBP
1768	54	18	with	with	IN
1768	54	19	the	the	DT
1768	54	20	guidelines	guideline	NNS
1768	54	21	given	give	VBN
1768	54	22	by	by	IN
1768	54	23	the	the	DT
1768	54	24	university	university	NN
1768	54	25	,	,	,
1768	54	26	which	which	WDT
1768	54	27	is	be	VBZ
1768	54	28	a	a	DT
1768	54	29	measure-	measure-	JJ
1768	54	30	ment	ment	NN
1768	54	31	of	of	IN
1768	54	32	coercive	coercive	JJ
1768	54	33	force	force	NN
1768	54	34	;	;	:
1768	54	35	and	and	CC
1768	54	36	also	also	RB
1768	54	37	designers	designer	NNS
1768	54	38	investigate	investigate	VBP
1768	54	39	other	other	JJ
1768	54	40	universities	university	NNS
1768	54	41	’	’	POS
1768	54	42	websites	website	NNS
1768	54	43	(	(	-LRB-
1768	54	44	75	75	CD
1768	54	45	percent	percent	NN
1768	54	46	)	)	-RRB-
1768	54	47	and	and	CC
1768	54	48	commercial	commercial	JJ
1768	54	49	websites	website	NNS
1768	54	50	(	(	-LRB-
1768	54	51	59	59	CD
1768	54	52	percent	percent	NN
1768	54	53	)	)	-RRB-
1768	54	54	,	,	,
1768	54	55	which	which	WDT
1768	54	56	is	be	VBZ
1768	54	57	a	a	DT
1768	54	58	measurement	measurement	NN
1768	54	59	of	of	IN
1768	54	60	mimetic	mimetic	JJ
1768	54	61	forces	force	NNS
1768	54	62	;	;	:
1768	54	63	however	however	RB
1768	54	64	,	,	,
1768	54	65	designers	designer	NNS
1768	54	66	do	do	VBP
1768	54	67	n’t	not	RB
1768	54	68	appear	appear	VB
1768	54	69	to	to	TO
1768	54	70	actively	actively	RB
1768	54	71	attend	attend	VB
1768	54	72	conferences	conference	NNS
1768	54	73	that	that	WDT
1768	54	74	influence	influence	VBP
1768	54	75	website	website	NN
1768	54	76	design	design	NN
1768	54	77	,	,	,
1768	54	78	which	which	WDT
1768	54	79	is	be	VBZ
1768	54	80	a	a	DT
1768	54	81	mea-	mea-	NNP
1768	54	82	surement	surement	NN
1768	54	83	of	of	IN
1768	54	84	normative	normative	JJ
1768	54	85	force	force	NN
1768	54	86	.	.	.
1768	55	1	from	from	IN
1768	55	2	users	user	NNS
1768	55	3	will	will	MD
1768	55	4	reveal	reveal	VB
1768	55	5	what	what	WP
1768	55	6	users	user	NNS
1768	55	7	want	want	VBP
1768	55	8	and	and	CC
1768	55	9	what	what	WP
1768	55	10	should	should	MD
1768	55	11	be	be	VB
1768	55	12	done	do	VBN
1768	55	13	to	to	TO
1768	55	14	meet	meet	VB
1768	55	15	their	-PRON-	PRP$
1768	55	16	needs	need	NNS
1768	55	17	,	,	,
1768	55	18	thereby	thereby	RB
1768	55	19	enhancing	enhance	VBG
1768	55	20	ULWR	ULWR	NNP
1768	55	21	usage	usage	NN
1768	55	22	.	.	.
1768	56	1	However	however	RB
1768	56	2	,	,	,
1768	56	3	research	research	NN
1768	56	4	shows	show	VBZ
1768	56	5	that	that	IN
1768	56	6	this	this	DT
1768	56	7	aspect	aspect	NN
1768	56	8	is	be	VBZ
1768	56	9	not	not	RB
1768	56	10	actively	actively	RB
1768	56	11	integrated	integrate	VBN
1768	56	12	into	into	IN
1768	56	13	web	web	NN
1768	56	14	design	design	NN
1768	56	15	due	due	IN
1768	56	16	to	to	IN
1768	56	17	the	the	DT
1768	56	18	lack	lack	NN
1768	56	19	of	of	IN
1768	56	20	sup-	sup-	JJ
1768	56	21	port	port	NN
1768	56	22	from	from	IN
1768	56	23	supervisors.34	supervisors.34	NNP
1768	56	24	Website	website	NN
1768	56	25	success	success	NN
1768	56	26	Success	Success	NNP
1768	56	27	can	can	MD
1768	56	28	be	be	VB
1768	56	29	measured	measure	VBN
1768	56	30	according	accord	VBG
1768	56	31	to	to	IN
1768	56	32	the	the	DT
1768	56	33	website	website	NN
1768	56	34	’s	’s	POS
1768	56	35	purpose	purpose	NN
1768	56	36	:	:	:
1768	56	37	to	to	TO
1768	56	38	what	what	WDT
1768	56	39	extent	extent	NN
1768	56	40	does	do	VBZ
1768	56	41	the	the	DT
1768	56	42	website	website	NN
1768	56	43	meet	meet	VB
1768	56	44	users	user	NNS
1768	56	45	’	’	POS
1768	56	46	needs	need	NNS
1768	56	47	?	?	.
1768	57	1	In	in	IN
1768	57	2	the	the	DT
1768	57	3	university	university	NN
1768	57	4	library	library	NN
1768	57	5	website	website	NN
1768	57	6	context	context	NN
1768	57	7	,	,	,
1768	57	8	follow-	follow-	VBG
1768	57	9	ing	e	VBG
1768	57	10	a	a	DT
1768	57	11	utilitarian	utilitarian	JJ
1768	57	12	perspective	perspective	NN
1768	57	13	,	,	,
1768	57	14	researchers	researcher	NNS
1768	57	15	measured	measure	VBD
1768	57	16	the	the	DT
1768	57	17	success	success	NN
1768	57	18	by	by	IN
1768	57	19	the	the	DT
1768	57	20	degree	degree	NN
1768	57	21	of	of	IN
1768	57	22	ULWR	ULWR	NNP
1768	57	23	integrated	integrate	VBN
1768	57	24	into	into	IN
1768	57	25	users	user	NNS
1768	57	26	’	’	POS
1768	57	27	tasks	task	NNS
1768	57	28	and	and	CC
1768	57	29	users	user	NNS
1768	57	30	’	’	POS
1768	57	31	frequent	frequent	JJ
1768	57	32	visits	visit	NNS
1768	57	33	to	to	IN
1768	57	34	the	the	DT
1768	57	35	website.35	website.35	NNP
1768	57	36	These	these	DT
1768	57	37	two	two	CD
1768	57	38	measurements	measurement	NNS
1768	57	39	,	,	,
1768	57	40	when	when	WRB
1768	57	41	combined	combine	VBN
1768	57	42	with	with	IN
1768	57	43	the	the	DT
1768	57	44	designers	designer	NNS
1768	57	45	’	’	POS
1768	57	46	perceptions	perception	NNS
1768	57	47	of	of	IN
1768	57	48	success	success	NN
1768	57	49	,	,	,
1768	57	50	will	will	MD
1768	57	51	allow	allow	VB
1768	57	52	one	one	PRP
1768	57	53	to	to	TO
1768	57	54	measure	measure	VB
1768	57	55	the	the	DT
1768	57	56	users	user	NNS
1768	57	57	’	'	''
1768	57	58	and	and	CC
1768	57	59	designers	designer	NNS
1768	57	60	’	’	POS
1768	57	61	perspectives	perspective	NNS
1768	57	62	of	of	IN
1768	57	63	website	website	NN
1768	57	64	success	success	NN
1768	57	65	.	.	.
1768	58	1	By	by	IN
1768	58	2	measuring	measure	VBG
1768	58	3	from	from	IN
1768	58	4	these	these	DT
1768	58	5	two	two	CD
1768	58	6	sides	side	NNS
1768	58	7	,	,	,
1768	58	8	if	if	IN
1768	58	9	there	there	EX
1768	58	10	is	be	VBZ
1768	58	11	a	a	DT
1768	58	12	discrep-	discrep-	NN
1768	58	13	ancy	ancy	NN
1768	58	14	between	between	IN
1768	58	15	the	the	DT
1768	58	16	two	two	CD
1768	58	17	success	success	NN
1768	58	18	outcomes	outcome	NNS
1768	58	19	,	,	,
1768	58	20	it	-PRON-	PRP
1768	58	21	will	will	MD
1768	58	22	prompt	prompt	VB
1768	58	23	designers	designer	NNS
1768	58	24	to	to	TO
1768	58	25	adjust	adjust	VB
1768	58	26	their	-PRON-	PRP$
1768	58	27	viewpoints	viewpoint	NNS
1768	58	28	to	to	TO
1768	58	29	align	align	VB
1768	58	30	their	-PRON-	PRP$
1768	58	31	suc-	suc-	JJ
1768	58	32	cess	cess	JJ
1768	58	33	measures	measure	NNS
1768	58	34	with	with	IN
1768	58	35	users	user	NNS
1768	58	36	.	.	.
1768	59	1	■	■	NFP
1768	59	2	■	■	NFP
1768	59	3	Research	research	NN
1768	59	4	Methods	Methods	NNPS
1768	59	5	This	this	DT
1768	59	6	section	section	NN
1768	59	7	discusses	discuss	VBZ
1768	59	8	the	the	DT
1768	59	9	sampling	sampling	NN
1768	59	10	strategies	strategy	NNS
1768	59	11	and	and	CC
1768	59	12	the	the	DT
1768	59	13	measurements	measurement	NNS
1768	59	14	for	for	IN
1768	59	15	the	the	DT
1768	59	16	independent	independent	JJ
1768	59	17	and	and	CC
1768	59	18	the	the	DT
1768	59	19	dependent	dependent	JJ
1768	59	20	variables	variable	NNS
1768	59	21	.	.	.
1768	60	1	Because	because	IN
1768	60	2	one	one	CD
1768	60	3	of	of	IN
1768	60	4	the	the	DT
1768	60	5	contributions	contribution	NNS
1768	60	6	of	of	IN
1768	60	7	this	this	DT
1768	60	8	study	study	NN
1768	60	9	is	be	VBZ
1768	60	10	to	to	TO
1768	60	11	compare	compare	VB
1768	60	12	users	user	NNS
1768	60	13	’	'	''
1768	60	14	and	and	CC
1768	60	15	designers	designer	NNS
1768	60	16	’	’	POS
1768	60	17	perceptions	perception	NNS
1768	60	18	of	of	IN
1768	60	19	website	website	NN
1768	60	20	success	success	NN
1768	60	21	,	,	,
1768	60	22	the	the	DT
1768	60	23	samples	sample	NNS
1768	60	24	are	be	VBP
1768	60	25	drawn	draw	VBN
1768	60	26	from	from	IN
1768	60	27	two	two	CD
1768	60	28	groups	group	NNS
1768	60	29	:	:	:
1768	60	30	one	one	CD
1768	60	31	is	be	VBZ
1768	60	32	from	from	IN
1768	60	33	university	university	NN
1768	60	34	library	library	NN
1768	60	35	website	website	NN
1768	60	36	designers	designer	NNS
1768	60	37	and	and	CC
1768	60	38	the	the	DT
1768	60	39	other	other	JJ
1768	60	40	one	one	CD
1768	60	41	is	be	VBZ
1768	60	42	from	from	IN
1768	60	43	university	university	NN
1768	60	44	library	library	NN
1768	60	45	users	user	NNS
1768	60	46	.	.	.
1768	61	1	For	for	IN
1768	61	2	the	the	DT
1768	61	3	designer	designer	NN
1768	61	4	side	side	NN
1768	61	5	,	,	,
1768	61	6	it	-PRON-	PRP
1768	61	7	is	be	VBZ
1768	61	8	directly	directly	RB
1768	61	9	collected	collect	VBN
1768	61	10	from	from	IN
1768	61	11	univer-	univer-	NNP
1768	61	12	sity	sity	NNP
1768	61	13	library	library	NNP
1768	61	14	website	website	NN
1768	61	15	designers	designer	NNS
1768	61	16	;	;	:
1768	61	17	later	later	RB
1768	61	18	,	,	,
1768	61	19	libraries	library	NNS
1768	61	20	without	without	IN
1768	61	21	website	website	NN
1768	61	22	designers	designer	NNS
1768	61	23	within	within	IN
1768	61	24	the	the	DT
1768	61	25	library	library	NN
1768	61	26	are	be	VBP
1768	61	27	excluded	exclude	VBN
1768	61	28	.	.	.
1768	62	1	The	the	DT
1768	62	2	designer	designer	NN
1768	62	3	sample	sample	NN
1768	62	4	is	be	VBZ
1768	62	5	identified	identify	VBN
1768	62	6	from	from	IN
1768	62	7	the	the	DT
1768	62	8	publicly	publicly	RB
1768	62	9	avail-	avail-	DT
1768	62	10	able	able	JJ
1768	62	11	Yahoo	Yahoo	NNP
1768	62	12	academic	academic	JJ
1768	62	13	library	library	NN
1768	62	14	list	list	NN
1768	62	15	(	(	-LRB-
1768	62	16	http://dir.yahoo.com/	http://dir.yahoo.com/	NNP
1768	62	17	reference	reference	NN
1768	62	18	/	/	SYM
1768	62	19	libraries	library	NNS
1768	62	20	)	)	-RRB-
1768	62	21	.	.	.
1768	63	1	The	the	DT
1768	63	2	list	list	NN
1768	63	3	contains	contain	VBZ
1768	63	4	448	448	CD
1768	63	5	academic	academic	JJ
1768	63	6	libraries	library	NNS
1768	63	7	,	,	,
1768	63	8	including	include	VBG
1768	63	9	those	those	DT
1768	63	10	outside	outside	IN
1768	63	11	the	the	DT
1768	63	12	United	United	NNP
1768	63	13	States	States	NNP
1768	63	14	.	.	.
1768	64	1	The	the	DT
1768	64	2	research	research	NN
1768	64	3	assistant	assistant	NN
1768	64	4	made	make	VBD
1768	64	5	a	a	DT
1768	64	6	phone	phone	NN
1768	64	7	call	call	NN
1768	64	8	to	to	IN
1768	64	9	the	the	DT
1768	64	10	libraries	library	NNS
1768	64	11	that	that	WDT
1768	64	12	reside	reside	VBP
1768	64	13	in	in	IN
1768	64	14	the	the	DT
1768	64	15	United	United	NNP
1768	64	16	States	States	NNP
1768	64	17	and	and	CC
1768	64	18	verified	verify	VBD
1768	64	19	the	the	DT
1768	64	20	existence	existence	NN
1768	64	21	of	of	IN
1768	64	22	website	website	NN
1768	64	23	designers	designer	NNS
1768	64	24	within	within	IN
1768	64	25	the	the	DT
1768	64	26	library	library	NN
1768	64	27	,	,	,
1768	64	28	which	which	WDT
1768	64	29	included	include	VBD
1768	64	30	86	86	CD
1768	64	31	academic	academic	JJ
1768	64	32	libraries	library	NNS
1768	64	33	.	.	.
1768	65	1	If	if	IN
1768	65	2	a	a	DT
1768	65	3	library	library	NN
1768	65	4	had	have	VBD
1768	65	5	a	a	DT
1768	65	6	website	website	NN
1768	65	7	designer	designer	NN
1768	65	8	,	,	,
1768	65	9	the	the	DT
1768	65	10	research	research	NN
1768	65	11	assistant	assistant	NN
1768	65	12	contacted	contact	VBD
1768	65	13	the	the	DT
1768	65	14	person	person	NN
1768	65	15	and	and	CC
1768	65	16	invited	invite	VBD
1768	65	17	him	-PRON-	PRP
1768	65	18	or	or	CC
1768	65	19	her	-PRON-	PRP
1768	65	20	to	to	TO
1768	65	21	participate	participate	VB
1768	65	22	in	in	IN
1768	65	23	the	the	DT
1768	65	24	study	study	NN
1768	65	25	.	.	.
1768	66	1	Because	because	IN
1768	66	2	of	of	IN
1768	66	3	difficul-	difficul-	JJ
1768	66	4	ties	tie	NNS
1768	66	5	contacting	contact	VBG
1768	66	6	website	website	NN
1768	66	7	designers	designer	NNS
1768	66	8	,	,	,
1768	66	9	the	the	DT
1768	66	10	research	research	NN
1768	66	11	assistant	assistant	NN
1768	66	12	was	be	VBD
1768	66	13	able	able	JJ
1768	66	14	to	to	TO
1768	66	15	collect	collect	VB
1768	66	16	16	16	CD
1768	66	17	responses	response	NNS
1768	66	18	between	between	IN
1768	66	19	May	May	NNP
1768	66	20	2009	2009	CD
1768	66	21	and	and	CC
1768	66	22	February	February	NNP
1768	66	23	2010	2010	CD
1768	66	24	.	.	.
1768	67	1	Once	once	IN
1768	67	2	the	the	DT
1768	67	3	graduate	graduate	NN
1768	67	4	assistant	assistant	NN
1768	67	5	identified	identify	VBD
1768	67	6	the	the	DT
1768	67	7	unreachable	unreachable	JJ
1768	67	8	designers	designer	NNS
1768	67	9	,	,	,
1768	67	10	the	the	DT
1768	67	11	researcher	researcher	NN
1768	67	12	e	e	NNP
1768	67	13	-	-	:
1768	67	14	mailed	mail	VBD
1768	67	15	those	those	DT
1768	67	16	designers	designer	NNS
1768	67	17	between	between	IN
1768	67	18	January	January	NNP
1768	67	19	and	and	CC
1768	67	20	April	April	NNP
1768	67	21	of	of	IN
1768	67	22	2010	2010	CD
1768	67	23	and	and	CC
1768	67	24	added	add	VBD
1768	67	25	30	30	CD
1768	67	26	more	more	JJR
1768	67	27	responses	response	NNS
1768	67	28	to	to	IN
1768	67	29	the	the	DT
1768	67	30	dataset	dataset	NN
1768	67	31	,	,	,
1768	67	32	which	which	WDT
1768	67	33	resulted	result	VBD
1768	67	34	in	in	IN
1768	67	35	a	a	DT
1768	67	36	total	total	NN
1768	67	37	of	of	IN
1768	67	38	46	46	CD
1768	67	39	responses	response	NNS
1768	67	40	(	(	-LRB-
1768	67	41	a	a	DT
1768	67	42	54	54	CD
1768	67	43	percent	percent	NN
1768	67	44	response	response	NN
1768	67	45	rate	rate	NN
1768	67	46	)	)	-RRB-
1768	67	47	.	.	.
1768	68	1	For	for	IN
1768	68	2	the	the	DT
1768	68	3	user	user	NN
1768	68	4	side	side	NN
1768	68	5	,	,	,
1768	68	6	a	a	DT
1768	68	7	survey	survey	NN
1768	68	8	questionnaire	questionnaire	NN
1768	68	9	was	be	VBD
1768	68	10	sent	send	VBN
1768	68	11	to	to	IN
1768	68	12	faculty	faculty	NN
1768	68	13	,	,	,
1768	68	14	doctoral	doctoral	NNP
1768	68	15	,	,	,
1768	68	16	master	master	NNP
1768	68	17	’s	's	POS
1768	68	18	,	,	,
1768	68	19	and	and	CC
1768	68	20	undergraduate	undergraduate	VBP
1768	68	21	students	student	NNS
1768	68	22	between	between	IN
1768	68	23	102	102	CD
1768	68	24	iNForMAtioN	iNForMAtioN	NNP
1768	68	25	tecHNoloGY	tecHNoloGY	NNP
1768	68	26	AND	and	CC
1768	68	27	liBrAries	library	NNS
1768	68	28	|	|	JJ
1768	68	29	septeMBer	september	ADD
1768	68	30	2011	2011	CD
1768	68	31	The	the	DT
1768	68	32	second	second	JJ
1768	68	33	group	group	NN
1768	68	34	of	of	IN
1768	68	35	factors	factor	NNS
1768	68	36	that	that	WDT
1768	68	37	affects	affect	VBZ
1768	68	38	website	website	NN
1768	68	39	design	design	NN
1768	68	40	is	be	VBZ
1768	68	41	supervisors	supervisor	NNS
1768	68	42	’	’	POS
1768	68	43	knowledge	knowledge	NN
1768	68	44	about	about	IN
1768	68	45	technology	technology	NN
1768	68	46	and	and	CC
1768	68	47	sup-	sup-	JJ
1768	68	48	port	port	NN
1768	68	49	for	for	IN
1768	68	50	the	the	DT
1768	68	51	utilization	utilization	NN
1768	68	52	of	of	IN
1768	68	53	technology	technology	NN
1768	68	54	(	(	-LRB-
1768	68	55	see	see	VB
1768	68	56	figure	figure	NN
1768	68	57	3	3	CD
1768	68	58	)	)	-RRB-
1768	68	59	.	.	.
1768	69	1	Web	web	NN
1768	69	2	designers	designer	NNS
1768	69	3	have	have	VBP
1768	69	4	a	a	DT
1768	69	5	somewhat	somewhat	RB
1768	69	6	mixed	mixed	JJ
1768	69	7	perception	perception	NN
1768	69	8	about	about	IN
1768	69	9	their	-PRON-	PRP$
1768	69	10	supervisors	supervisor	NNS
1768	69	11	’	’	POS
1768	69	12	technical	technical	JJ
1768	69	13	knowledge	knowledge	NN
1768	69	14	.	.	.
1768	70	1	More	more	RBR
1768	70	2	specifically	specifically	RB
1768	70	3	,	,	,
1768	70	4	37	37	CD
1768	70	5	percent	percent	NN
1768	70	6	of	of	IN
1768	70	7	respondents	respondent	NNS
1768	70	8	responded	respond	VBD
1768	70	9	that	that	IN
1768	70	10	their	-PRON-	PRP$
1768	70	11	supervisors	supervisor	NNS
1768	70	12	do	do	VBP
1768	70	13	not	not	RB
1768	70	14	have	have	VB
1768	70	15	good	good	JJ
1768	70	16	knowledge	knowledge	NN
1768	70	17	about	about	IN
1768	70	18	technology	technology	NN
1768	70	19	;	;	:
1768	70	20	23	23	CD
1768	70	21	percent	percent	NN
1768	70	22	responded	respond	VBD
1768	70	23	that	that	IN
1768	70	24	their	-PRON-	PRP$
1768	70	25	supervisors	supervisor	NNS
1768	70	26	were	be	VBD
1768	70	27	somewhat	somewhat	RB
1768	70	28	knowl-	knowl-	JJ
1768	70	29	edgeable	edgeable	JJ
1768	70	30	about	about	IN
1768	70	31	technology	technology	NN
1768	70	32	;	;	:
1768	70	33	and	and	CC
1768	70	34	40	40	CD
1768	70	35	percent	percent	NN
1768	70	36	responded	respond	VBD
1768	70	37	that	that	IN
1768	70	38	their	-PRON-	PRP$
1768	70	39	supervisors	supervisor	NNS
1768	70	40	have	have	VBP
1768	70	41	good	good	JJ
1768	70	42	knowledge	knowledge	NN
1768	70	43	about	about	IN
1768	70	44	technol-	technol-	NN
1768	70	45	ogy	ogy	NN
1768	70	46	;	;	:
1768	70	47	thus	thus	RB
1768	70	48	,	,	,
1768	70	49	web	web	NN
1768	70	50	designers	designer	NNS
1768	70	51	have	have	VBP
1768	70	52	mixed	mix	VBN
1768	70	53	evaluations	evaluation	NNS
1768	70	54	about	about	IN
1768	70	55	supervisors	supervisor	NNS
1768	70	56	’	’	POS
1768	70	57	technical	technical	JJ
1768	70	58	knowledge	knowledge	NN
1768	70	59	.	.	.
1768	71	1	Web	web	NN
1768	71	2	designers	designer	NNS
1768	71	3	reported	report	VBD
1768	71	4	that	that	IN
1768	71	5	their	-PRON-	PRP$
1768	71	6	supervisors	supervisor	NNS
1768	71	7	’	’	POS
1768	71	8	perceptions	perception	NNS
1768	71	9	of	of	IN
1768	71	10	the	the	DT
1768	71	11	importance	importance	NN
1768	71	12	of	of	IN
1768	71	13	technology	technology	NN
1768	71	14	and	and	CC
1768	71	15	websites	website	NNS
1768	71	16	are	be	VBP
1768	71	17	higher	high	JJR
1768	71	18	than	than	IN
1768	71	19	their	-PRON-	PRP$
1768	71	20	techni-	techni-	NN
1768	71	21	cal	cal	NN
1768	71	22	knowledge	knowledge	NN
1768	71	23	.	.	.
1768	72	1	Approximately	approximately	RB
1768	72	2	60	60	CD
1768	72	3	percent	percent	NN
1768	72	4	of	of	IN
1768	72	5	designers	designer	NNS
1768	72	6	responded	respond	VBD
1768	72	7	that	that	IN
1768	72	8	their	-PRON-	PRP$
1768	72	9	supervisors	supervisor	NNS
1768	72	10	emphasize	emphasize	VBP
1768	72	11	the	the	DT
1768	72	12	impor-	impor-	JJ
1768	72	13	tance	tance	NN
1768	72	14	of	of	IN
1768	72	15	technology	technology	NN
1768	72	16	and	and	CC
1768	72	17	websites	website	NNS
1768	72	18	,	,	,
1768	72	19	and	and	CC
1768	72	20	the	the	DT
1768	72	21	remaining	remain	VBG
1768	72	22	respondents	respondent	NNS
1768	72	23	answered	answer	VBD
1768	72	24	that	that	IN
1768	72	25	their	-PRON-	PRP$
1768	72	26	supervisors	supervisor	NNS
1768	72	27	are	be	VBP
1768	72	28	somewhat	somewhat	RB
1768	72	29	aware	aware	JJ
1768	72	30	of	of	IN
1768	72	31	the	the	DT
1768	72	32	importance	importance	NN
1768	72	33	or	or	CC
1768	72	34	do	do	VBP
1768	72	35	not	not	RB
1768	72	36	value	value	VB
1768	72	37	it	-PRON-	PRP
1768	72	38	at	at	RB
1768	72	39	all	all	RB
1768	72	40	.	.	.
1768	73	1	Table	table	NN
1768	73	2	1	1	CD
1768	73	3	.	.	.
1768	74	1	Instrument	Instrument	NNP
1768	74	2	Construct	Construct	NNP
1768	74	3	Operationalization	Operationalization	NNP
1768	74	4	Source	source	NN
1768	74	5	Institutional	institutional	JJ
1768	74	6	forces	force	NNS
1768	74	7	Following	follow	VBG
1768	74	8	university	university	NN
1768	74	9	guidelines	guideline	NNS
1768	74	10	regarding	regard	VBG
1768	74	11	website	website	NN
1768	74	12	creations	creation	NNS
1768	74	13	Investigating	investigate	VBG
1768	74	14	other	other	JJ
1768	74	15	university	university	NN
1768	74	16	websites	website	NNS
1768	74	17	Investigating	investigate	VBG
1768	74	18	commercial	commercial	JJ
1768	74	19	websites	website	NNS
1768	74	20	Attending	attend	VBG
1768	74	21	conferences	conference	NNS
1768	74	22	11	11	CD
1768	74	23	,	,	,
1768	74	24	12	12	CD
1768	74	25	,	,	,
1768	74	26	15	15	CD
1768	74	27	Supervisor	supervisor	NN
1768	74	28	’s	’s	POS
1768	74	29	technical	technical	JJ
1768	74	30	knowledge	knowledge	NN
1768	74	31	and	and	CC
1768	74	32	support	support	NN
1768	74	33	Supervisor	Supervisor	NNP
1768	74	34	’s	’s	POS
1768	74	35	knowledge	knowledge	NN
1768	74	36	about	about	IN
1768	74	37	technology	technology	NN
1768	74	38	Supervisor	supervisor	NN
1768	74	39	’s	’s	POS
1768	74	40	evaluation	evaluation	NN
1768	74	41	of	of	IN
1768	74	42	the	the	DT
1768	74	43	importance	importance	NN
1768	74	44	of	of	IN
1768	74	45	technology	technology	NN
1768	74	46	Supervisor	supervisor	NN
1768	74	47	’s	’s	POS
1768	74	48	evaluation	evaluation	NN
1768	74	49	of	of	IN
1768	74	50	the	the	DT
1768	74	51	importance	importance	NN
1768	74	52	of	of	IN
1768	74	53	website	website	NN
1768	74	54	utilization	utilization	NN
1768	74	55	Availability	availability	NN
1768	74	56	of	of	IN
1768	74	57	website	website	NN
1768	74	58	tools	tool	NNS
1768	74	59	Availability	availability	NN
1768	74	60	of	of	IN
1768	74	61	budgeting	budgeting	NN
1768	74	62	Availability	availability	NN
1768	74	63	of	of	IN
1768	74	64	technical	technical	JJ
1768	74	65	training	training	NN
1768	74	66	Availability	availability	NN
1768	74	67	of	of	IN
1768	74	68	website	website	NN
1768	74	69	creation	creation	NN
1768	74	70	training	training	NN
1768	74	71	17	17	CD
1768	74	72	,	,	,
1768	74	73	22	22	CD
1768	74	74	Input	input	NN
1768	74	75	from	from	IN
1768	74	76	secondary	secondary	JJ
1768	74	77	sources	source	NNS
1768	74	78	Consulting	consult	VBG
1768	74	79	with	with	IN
1768	74	80	experts	expert	NNS
1768	74	81	Consulting	consult	VBG
1768	74	82	with	with	IN
1768	74	83	other	other	JJ
1768	74	84	divisions	division	NNS
1768	74	85	within	within	IN
1768	74	86	the	the	DT
1768	74	87	library	library	NN
1768	74	88	Consulting	Consulting	NNP
1768	74	89	with	with	IN
1768	74	90	webmasters	webmaster	NNS
1768	74	91	Consulting	consult	VBG
1768	74	92	with	with	IN
1768	74	93	website	website	NN
1768	74	94	committee	committee	NN
1768	74	95	Consulting	Consulting	NNP
1768	74	96	with	with	IN
1768	74	97	focus	focus	JJ
1768	74	98	group	group	NN
1768	74	99	10	10	CD
1768	74	100	,	,	,
1768	74	101	25–26	25–26	CD
1768	74	102	Input	input	NN
1768	74	103	from	from	IN
1768	74	104	users	user	NNS
1768	74	105	Conducting	conduct	VBG
1768	74	106	user	user	NN
1768	74	107	survey	survey	NN
1768	74	108	Utilizing	utilize	VBG
1768	74	109	users	user	NNS
1768	74	110	’	’	POS
1768	74	111	inputs	input	VBZ
1768	74	112	10	10	CD
1768	74	113	Website	website	NN
1768	74	114	success	success	NN
1768	74	115	measures	measure	NNS
1768	74	116	from	from	IN
1768	74	117	web	web	NN
1768	74	118	designer	designer	NN
1768	74	119	We	-PRON-	PRP
1768	74	120	meet	meet	VBP
1768	74	121	users	user	NNS
1768	74	122	’	’	POS
1768	74	123	needs	need	VBZ
1768	74	124	We	-PRON-	PRP
1768	74	125	provide	provide	VBP
1768	74	126	better	well	JJR
1768	74	127	services	service	NNS
1768	74	128	via	via	IN
1768	74	129	the	the	DT
1768	74	130	website	website	NN
1768	74	131	We	-PRON-	PRP
1768	74	132	satisfy	satisfy	VBP
1768	74	133	users	user	NNS
1768	74	134	’	’	POS
1768	74	135	needs	need	VBZ
1768	74	136	We	-PRON-	PRP
1768	74	137	provide	provide	VBP
1768	74	138	quality	quality	NN
1768	74	139	services	service	NNS
1768	74	140	Our	-PRON-	PRP$
1768	74	141	library	library	NN
1768	74	142	is	be	VBZ
1768	74	143	overall	overall	RB
1768	74	144	successful	successful	JJ
1768	74	145	1	1	CD
1768	74	146	,	,	,
1768	74	147	2	2	CD
1768	74	148	Website	website	NN
1768	74	149	success	success	NN
1768	74	150	measures	measure	NNS
1768	74	151	from	from	IN
1768	74	152	website	website	NN
1768	74	153	users	user	NNS
1768	74	154	It	-PRON-	PRP
1768	74	155	lets	let	VBZ
1768	74	156	me	-PRON-	PRP
1768	74	157	finish	finish	VB
1768	74	158	my	-PRON-	PRP$
1768	74	159	project	project	NN
1768	74	160	more	more	RBR
1768	74	161	quickly	quickly	RB
1768	74	162	It	-PRON-	PRP
1768	74	163	helps	help	VBZ
1768	74	164	improve	improve	VB
1768	74	165	my	-PRON-	PRP$
1768	74	166	productivity	productivity	NN
1768	74	167	It	-PRON-	PRP
1768	74	168	helps	help	VBZ
1768	74	169	enhance	enhance	VB
1768	74	170	the	the	DT
1768	74	171	quality	quality	NN
1768	74	172	of	of	IN
1768	74	173	my	-PRON-	PRP$
1768	74	174	project	project	NN
1768	74	175	The	the	DT
1768	74	176	extent	extent	NN
1768	74	177	to	to	TO
1768	74	178	which	which	WDT
1768	74	179	users	user	NNS
1768	74	180	integrate	integrate	VBP
1768	74	181	website	website	NN
1768	74	182	library	library	NN
1768	74	183	resources	resource	NNS
1768	74	184	into	into	IN
1768	74	185	users	user	NNS
1768	74	186	’	’	POS
1768	74	187	tasks	task	NNS
1768	74	188	*	*	NFP
1768	74	189	Frequency	frequency	NN
1768	74	190	of	of	IN
1768	74	191	users	user	NNS
1768	74	192	’	’	POS
1768	74	193	visits	visit	NNS
1768	74	194	to	to	IN
1768	74	195	university	university	NN
1768	74	196	library	library	NN
1768	74	197	website	website	NN
1768	74	198	*	*	NFP
1768	74	199	*	*	NFP
1768	74	200	3	3	CD
1768	74	201	,	,	,
1768	74	202	41	41	CD
1768	74	203	,	,	,
1768	74	204	43	43	CD
1768	74	205	all	all	DT
1768	74	206	items	item	NNS
1768	74	207	are	be	VBP
1768	74	208	measured	measure	VBN
1768	74	209	with	with	IN
1768	74	210	a	a	DT
1768	74	211	likert	likert	NN
1768	74	212	scale	scale	NN
1768	74	213	:	:	:
1768	74	214	1	1	CD
1768	74	215	not	not	RB
1768	74	216	really	really	RB
1768	74	217	;	;	:
1768	74	218	2	2	LS
1768	74	219	:	:	:
1768	74	220	somewhat	somewhat	RB
1768	74	221	;	;	:
1768	74	222	and	and	CC
1768	74	223	3	3	LS
1768	74	224	:	:	:
1768	74	225	greatly	greatly	RB
1768	74	226	.	.	.
1768	75	1	*	*	NFP
1768	75	2	measured	measure	VBN
1768	75	3	by	by	IN
1768	75	4	percentage	percentage	NN
1768	75	5	*	*	NFP
1768	75	6	*	*	NFP
1768	75	7	measured	measure	VBN
1768	75	8	by	by	IN
1768	75	9	frequency	frequency	NN
1768	75	10	Figure	figure	NN
1768	75	11	2	2	CD
1768	75	12	.	.	.
1768	76	1	Institutional	Institutional	NNP
1768	76	2	Forces	Forces	NNPS
1768	76	3	FActors	FActors	NNPS
1768	76	4	AFFectiNG	AFFectiNG	NNP
1768	76	5	uNiversitY	university	POS
1768	76	6	liBrArY	library	JJ
1768	76	7	WeBsite	WeBsite	NNP
1768	76	8	DesiGN	DesiGN	NNP
1768	76	9	|	|	NNP
1768	76	10	kiM	kiM	NNP
1768	76	11	103	103	CD
1768	76	12	percent	percent	NN
1768	76	13	of	of	IN
1768	76	14	respondents	respondent	NNS
1768	76	15	reported	report	VBD
1768	76	16	that	that	IN
1768	76	17	they	-PRON-	PRP
1768	76	18	consult	consult	VBP
1768	76	19	with	with	IN
1768	76	20	web	web	NN
1768	76	21	experts	expert	NNS
1768	76	22	;	;	:
1768	76	23	over	over	IN
1768	76	24	70	70	CD
1768	76	25	percent	percent	NN
1768	76	26	responded	respond	VBD
1768	76	27	that	that	IN
1768	76	28	they	-PRON-	PRP
1768	76	29	inte-	inte-	NNP
1768	76	30	grate	grate	VBP
1768	76	31	input	input	NN
1768	76	32	from	from	IN
1768	76	33	other	other	JJ
1768	76	34	divisions	division	NNS
1768	76	35	;	;	:
1768	76	36	and	and	CC
1768	76	37	around	around	IN
1768	76	38	70	70	CD
1768	76	39	percent	percent	NN
1768	76	40	consult	consult	NN
1768	76	41	with	with	IN
1768	76	42	webmasters	webmaster	NNS
1768	76	43	.	.	.
1768	77	1	The	the	DT
1768	77	2	utilization	utilization	NN
1768	77	3	of	of	IN
1768	77	4	secondary	secondary	JJ
1768	77	5	information	information	NN
1768	77	6	sources	source	NNS
1768	77	7	for	for	IN
1768	77	8	website	website	NN
1768	77	9	creation	creation	NN
1768	77	10	is	be	VBZ
1768	77	11	very	very	RB
1768	77	12	high	high	JJ
1768	77	13	except	except	IN
1768	77	14	for	for	IN
1768	77	15	focus	focus	JJ
1768	77	16	groups	group	NNS
1768	77	17	.	.	.
1768	78	1	The	the	DT
1768	78	2	most	most	RBS
1768	78	3	widely	widely	RB
1768	78	4	used	use	VBN
1768	78	5	technique	technique	NN
1768	78	6	in	in	IN
1768	78	7	this	this	DT
1768	78	8	category	category	NN
1768	78	9	is	be	VBZ
1768	78	10	expert	expert	JJ
1768	78	11	consultations	consultation	NNS
1768	78	12	followed	follow	VBN
1768	78	13	by	by	IN
1768	78	14	con-	con-	NN
1768	78	15	sultations	sultation	NNS
1768	78	16	with	with	IN
1768	78	17	other	other	JJ
1768	78	18	divisions	division	NNS
1768	78	19	within	within	IN
1768	78	20	the	the	DT
1768	78	21	library	library	NN
1768	78	22	.	.	.
1768	79	1	Web	web	NN
1768	79	2	designers	designer	NNS
1768	79	3	also	also	RB
1768	79	4	consider	consider	VBP
1768	79	5	input	input	NN
1768	79	6	from	from	IN
1768	79	7	webmasters	webmaster	NNS
1768	79	8	and	and	CC
1768	79	9	web	web	NN
1768	79	10	committees	committee	NNS
1768	79	11	.	.	.
1768	80	1	Figure	figure	NN
1768	80	2	6	6	CD
1768	80	3	shows	show	VBZ
1768	80	4	the	the	DT
1768	80	5	extent	extent	NN
1768	80	6	to	to	TO
1768	80	7	which	which	WDT
1768	80	8	website	website	NN
1768	80	9	design-	design-	VB
1768	80	10	ers	ers	NNP
1768	80	11	apply	apply	VBP
1768	80	12	input	input	NN
1768	80	13	directly	directly	RB
1768	80	14	derived	derive	VBN
1768	80	15	from	from	IN
1768	80	16	web	web	NN
1768	80	17	users	user	NNS
1768	80	18	.	.	.
1768	81	1	Around	around	IN
1768	81	2	half	half	NN
1768	81	3	of	of	IN
1768	81	4	respondents	respondent	NNS
1768	81	5	reported	report	VBD
1768	81	6	that	that	IN
1768	81	7	they	-PRON-	PRP
1768	81	8	obtain	obtain	VBP
1768	81	9	information	information	NN
1768	81	10	from	from	IN
1768	81	11	user	user	NN
1768	81	12	surveys	survey	NNS
1768	81	13	,	,	,
1768	81	14	and	and	CC
1768	81	15	around	around	RB
1768	81	16	70	70	CD
1768	81	17	percent	percent	NN
1768	81	18	responded	respond	VBD
1768	81	19	that	that	IN
1768	81	20	they	-PRON-	PRP
1768	81	21	consider	consider	VBP
1768	81	22	users	user	NNS
1768	81	23	’	’	POS
1768	81	24	input	input	NN
1768	81	25	collected	collect	VBN
1768	81	26	via	via	IN
1768	81	27	comments	comment	NNS
1768	81	28	,	,	,
1768	81	29	feed-	feed-	XX
1768	81	30	back	back	RP
1768	81	31	,	,	,
1768	81	32	and	and	CC
1768	81	33	complaints	complaint	NNS
1768	81	34	.	.	.
1768	82	1	Figure	figure	NN
1768	82	2	4	4	CD
1768	82	3	shows	show	VBZ
1768	82	4	the	the	DT
1768	82	5	extent	extent	NN
1768	82	6	to	to	TO
1768	82	7	which	which	WDT
1768	82	8	supervisors	supervisor	NNS
1768	82	9	sup-	sup-	JJ
1768	82	10	port	port	NN
1768	82	11	web	web	NN
1768	82	12	designers	designer	NNS
1768	82	13	.	.	.
1768	83	1	Fifty	fifty	CD
1768	83	2	-	-	HYPH
1768	83	3	five	five	CD
1768	83	4	percent	percent	NN
1768	83	5	of	of	IN
1768	83	6	respondents	respondent	NNS
1768	83	7	reported	report	VBD
1768	83	8	that	that	IN
1768	83	9	they	-PRON-	PRP
1768	83	10	have	have	VBP
1768	83	11	good	good	JJ
1768	83	12	web	web	NN
1768	83	13	creation	creation	NN
1768	83	14	tools	tool	NNS
1768	83	15	;	;	:
1768	83	16	44	44	CD
1768	83	17	per-	per-	NN
1768	83	18	cent	cent	NN
1768	83	19	responded	respond	VBD
1768	83	20	that	that	IN
1768	83	21	they	-PRON-	PRP
1768	83	22	have	have	VBP
1768	83	23	enough	enough	JJ
1768	83	24	budget	budget	NN
1768	83	25	for	for	IN
1768	83	26	website	website	NN
1768	83	27	creation	creation	NN
1768	83	28	,	,	,
1768	83	29	and	and	CC
1768	83	30	almost	almost	RB
1768	83	31	a	a	DT
1768	83	32	similar	similar	JJ
1768	83	33	rate	rate	NN
1768	83	34	of	of	IN
1768	83	35	respondents	respondent	NNS
1768	83	36	(	(	-LRB-
1768	83	37	39	39	CD
1768	83	38	per-	per-	NN
1768	83	39	cent	cent	NN
1768	83	40	)	)	-RRB-
1768	83	41	reported	report	VBD
1768	83	42	that	that	IN
1768	83	43	they	-PRON-	PRP
1768	83	44	do	do	VBP
1768	83	45	not	not	RB
1768	83	46	have	have	VB
1768	83	47	adequate	adequate	JJ
1768	83	48	budgets	budget	NNS
1768	83	49	for	for	IN
1768	83	50	website	website	NN
1768	83	51	creation	creation	NN
1768	83	52	.	.	.
1768	84	1	The	the	DT
1768	84	2	last	last	JJ
1768	84	3	two	two	CD
1768	84	4	questions	question	NNS
1768	84	5	concerning	concern	VBG
1768	84	6	train-	train-	JJ
1768	84	7	ing	ing	NN
1768	84	8	show	show	VBP
1768	84	9	somewhat	somewhat	RB
1768	84	10	different	different	JJ
1768	84	11	results	result	NNS
1768	84	12	from	from	IN
1768	84	13	the	the	DT
1768	84	14	findings	finding	NNS
1768	84	15	of	of	IN
1768	84	16	the	the	DT
1768	84	17	first	first	JJ
1768	84	18	two	two	CD
1768	84	19	questions	question	NNS
1768	84	20	.	.	.
1768	85	1	The	the	DT
1768	85	2	majority	majority	NN
1768	85	3	of	of	IN
1768	85	4	web	web	NN
1768	85	5	designers	designer	NNS
1768	85	6	do	do	VBP
1768	85	7	not	not	RB
1768	85	8	get	get	VB
1768	85	9	technology	technology	NN
1768	85	10	-	-	HYPH
1768	85	11	related	relate	VBN
1768	85	12	or	or	CC
1768	85	13	website	website	NN
1768	85	14	creation	creation	NN
1768	85	15	-	-	HYPH
1768	85	16	related	relate	VBN
1768	85	17	training	training	NN
1768	85	18	.	.	.
1768	86	1	Less	Less	JJR
1768	86	2	than	than	IN
1768	86	3	one	one	CD
1768	86	4	-	-	HYPH
1768	86	5	third	third	NN
1768	86	6	of	of	IN
1768	86	7	respondents	respondent	NNS
1768	86	8	reported	report	VBD
1768	86	9	that	that	IN
1768	86	10	they	-PRON-	PRP
1768	86	11	receive	receive	VBP
1768	86	12	enough	enough	JJ
1768	86	13	technology	technology	NN
1768	86	14	-	-	HYPH
1768	86	15	related	relate	VBN
1768	86	16	and	and	CC
1768	86	17	web	web	NN
1768	86	18	creation-	creation-	NN
1768	86	19	related	related	JJ
1768	86	20	training	training	NN
1768	86	21	.	.	.
1768	87	1	The	the	DT
1768	87	2	findings	finding	NNS
1768	87	3	of	of	IN
1768	87	4	the	the	DT
1768	87	5	use	use	NN
1768	87	6	of	of	IN
1768	87	7	secondary	secondary	JJ
1768	87	8	sources	source	NNS
1768	87	9	show	show	VBP
1768	87	10	in	in	IN
1768	87	11	figure	figure	NN
1768	87	12	5	5	CD
1768	87	13	that	that	DT
1768	87	14	web	web	NN
1768	87	15	designers	designer	NNS
1768	87	16	actively	actively	RB
1768	87	17	leverage	leverage	VBP
1768	87	18	such	such	JJ
1768	87	19	information	information	NN
1768	87	20	sources	source	NNS
1768	87	21	for	for	IN
1768	87	22	web	web	NN
1768	87	23	design	design	NN
1768	87	24	.	.	.
1768	88	1	By	by	IN
1768	88	2	category	category	NN
1768	88	3	,	,	,
1768	88	4	over	over	IN
1768	88	5	80	80	CD
1768	88	6	Figure	figure	NN
1768	88	7	3	3	CD
1768	88	8	.	.	.
1768	89	1	Supervisor	supervisor	NN
1768	89	2	’s	’s	POS
1768	89	3	Knowledge	knowledge	NN
1768	89	4	about	about	IN
1768	89	5	Technology	Technology	NNP
1768	89	6	Figure	Figure	NNP
1768	89	7	4	4	CD
1768	89	8	.	.	.
1768	90	1	Supervisor	supervisor	NN
1768	90	2	’s	’s	POS
1768	90	3	Support	Support	NNP
1768	90	4	Figure	Figure	NNP
1768	90	5	5	5	CD
1768	90	6	.	.	.
1768	91	1	Input	input	NN
1768	91	2	from	from	IN
1768	91	3	Secondary	Secondary	NNP
1768	91	4	Sources	Sources	NNPS
1768	91	5	Figure	Figure	NNP
1768	91	6	6	6	CD
1768	91	7	.	.	.
1768	92	1	Input	input	NN
1768	92	2	from	from	IN
1768	92	3	Users	user	NNS
1768	92	4	104	104	CD
1768	92	5	iNForMAtioN	information	CD
1768	92	6	tecHNoloGY	tecHNoloGY	NNP
1768	92	7	AND	and	CC
1768	92	8	liBrAries	library	NNS
1768	92	9	|	|	JJ
1768	92	10	septeMBer	september	VBP
1768	92	11	2011	2011	CD
1768	92	12	majority	majority	NN
1768	92	13	of	of	IN
1768	92	14	users	user	NNS
1768	92	15	rely	rely	VBP
1768	92	16	on	on	IN
1768	92	17	commercial	commercial	JJ
1768	92	18	web	web	NN
1768	92	19	resources	resource	NNS
1768	92	20	for	for	IN
1768	92	21	their	-PRON-	PRP$
1768	92	22	academic	academic	JJ
1768	92	23	tasks	task	NNS
1768	92	24	.	.	.
1768	93	1	■	■	NFP
1768	93	2	■	■	NFP
1768	93	3	Discussion	Discussion	NNP
1768	93	4	Based	base	VBN
1768	93	5	on	on	IN
1768	93	6	the	the	DT
1768	93	7	study	study	NN
1768	93	8	’s	’s	POS
1768	93	9	findings	finding	NNS
1768	93	10	,	,	,
1768	93	11	this	this	DT
1768	93	12	discussion	discussion	NN
1768	93	13	will	will	MD
1768	93	14	first	first	RB
1768	93	15	cover	cover	VB
1768	93	16	the	the	DT
1768	93	17	most	most	RBS
1768	93	18	influential	influential	JJ
1768	93	19	factors	factor	NNS
1768	93	20	first	first	RB
1768	93	21	followed	follow	VBN
1768	93	22	by	by	IN
1768	93	23	the	the	DT
1768	93	24	least	least	JJS
1768	93	25	influential	influential	JJ
1768	93	26	elements	element	NNS
1768	93	27	in	in	IN
1768	93	28	designing	design	VBG
1768	93	29	a	a	DT
1768	93	30	university	university	NN
1768	93	31	library	library	NN
1768	93	32	website	website	NN
1768	93	33	.	.	.
1768	94	1	First	first	RB
1768	94	2	,	,	,
1768	94	3	the	the	DT
1768	94	4	most	most	RBS
1768	94	5	influential	influential	JJ
1768	94	6	factors	factor	NNS
1768	94	7	for	for	IN
1768	94	8	website	website	NN
1768	94	9	designers	designer	NNS
1768	94	10	are	be	VBP
1768	94	11	expert	expert	NN
1768	94	12	opinions	opinion	NNS
1768	94	13	and	and	CC
1768	94	14	consultations	consultation	NNS
1768	94	15	with	with	IN
1768	94	16	other	other	JJ
1768	94	17	divisions	division	NNS
1768	94	18	within	within	IN
1768	94	19	the	the	DT
1768	94	20	library	library	NN
1768	94	21	.	.	.
1768	95	1	These	these	DT
1768	95	2	may	may	MD
1768	95	3	be	be	VB
1768	95	4	the	the	DT
1768	95	5	most	most	RBS
1768	95	6	impor-	impor-	JJ
1768	95	7	tant	tant	JJ
1768	95	8	factors	factor	NNS
1768	95	9	because	because	IN
1768	95	10	relying	rely	VBG
1768	95	11	on	on	IN
1768	95	12	experts	expert	NNS
1768	95	13	allows	allow	VBZ
1768	95	14	designers	designer	NNS
1768	95	15	to	to	TO
1768	95	16	discover	discover	VB
1768	95	17	users	user	NNS
1768	95	18	’	’	POS
1768	95	19	needs	need	NNS
1768	95	20	while	while	IN
1768	95	21	saving	save	VBG
1768	95	22	costs	cost	NNS
1768	95	23	.	.	.
1768	96	1	Web	web	NN
1768	96	2	designers	designer	NNS
1768	96	3	also	also	RB
1768	96	4	consider	consider	VBP
1768	96	5	input	input	NN
1768	96	6	from	from	IN
1768	96	7	webmasters	webmaster	NNS
1768	96	8	and	and	CC
1768	96	9	web	web	NN
1768	96	10	committees	committee	NNS
1768	96	11	.	.	.
1768	97	1	Coercive	coercive	JJ
1768	97	2	and	and	CC
1768	97	3	mimetic	mimetic	JJ
1768	97	4	forces	force	NNS
1768	97	5	are	be	VBP
1768	97	6	also	also	RB
1768	97	7	highly	highly	RB
1768	97	8	significant	significant	JJ
1768	97	9	factors	factor	NNS
1768	97	10	affecting	affect	VBG
1768	97	11	web	web	NN
1768	97	12	designers	designer	NNS
1768	97	13	.	.	.
1768	98	1	The	the	DT
1768	98	2	university	university	NN
1768	98	3	library	library	NN
1768	98	4	is	be	VBZ
1768	98	5	a	a	DT
1768	98	6	subset	subset	NN
1768	98	7	of	of	IN
1768	98	8	the	the	DT
1768	98	9	university	university	NN
1768	98	10	,	,	,
1768	98	11	and	and	CC
1768	98	12	thus	thus	RB
1768	98	13	,	,	,
1768	98	14	designers	designer	NNS
1768	98	15	may	may	MD
1768	98	16	need	need	VB
1768	98	17	to	to	TO
1768	98	18	align	align	VB
1768	98	19	themselves	-PRON-	PRP
1768	98	20	with	with	IN
1768	98	21	university	university	NN
1768	98	22	policy	policy	NN
1768	98	23	.	.	.
1768	99	1	Also	also	RB
1768	99	2	,	,	,
1768	99	3	designers	designer	NNS
1768	99	4	can	can	MD
1768	99	5	claim	claim	VB
1768	99	6	legitimacy	legitimacy	NN
1768	99	7	by	by	IN
1768	99	8	imitating	imitate	VBG
1768	99	9	other	other	JJ
1768	99	10	successful	successful	JJ
1768	99	11	univer-	univer-	NN
1768	99	12	sity	sity	NN
1768	99	13	websites	website	NNS
1768	99	14	,	,	,
1768	99	15	thereby	thereby	RB
1768	99	16	securing	secure	VBG
1768	99	17	necessary	necessary	JJ
1768	99	18	resources	resource	NNS
1768	99	19	and	and	CC
1768	99	20	support	support	NN
1768	99	21	for	for	IN
1768	99	22	website	website	NN
1768	99	23	creation	creation	NN
1768	99	24	;	;	:
1768	99	25	however	however	RB
1768	99	26	,	,	,
1768	99	27	web	web	NN
1768	99	28	designers	designer	NNS
1768	99	29	are	be	VBP
1768	99	30	much	much	RB
1768	99	31	less	less	RBR
1768	99	32	likely	likely	JJ
1768	99	33	to	to	TO
1768	99	34	imitate	imitate	VB
1768	99	35	commercial	commercial	JJ
1768	99	36	websites	website	NNS
1768	99	37	.	.	.
1768	100	1	This	this	DT
1768	100	2	find-	find-	NN
1768	100	3	ing	ing	NN
1768	100	4	is	be	VBZ
1768	100	5	consistent	consistent	JJ
1768	100	6	with	with	IN
1768	100	7	existing	exist	VBG
1768	100	8	reports	report	NNS
1768	100	9	that	that	IN
1768	100	10	organizations	organization	NNS
1768	100	11	imitate	imitate	VBP
1768	100	12	other	other	JJ
1768	100	13	successful	successful	JJ
1768	100	14	organizations	organization	NNS
1768	100	15	’	’	POS
1768	100	16	managerial	managerial	JJ
1768	100	17	prac-	prac-	JJ
1768	100	18	tices	tice	NNS
1768	100	19	that	that	WDT
1768	100	20	are	be	VBP
1768	100	21	within	within	IN
1768	100	22	the	the	DT
1768	100	23	same	same	JJ
1768	100	24	industry	industry	NN
1768	100	25	category.38	category.38	NNP
1768	100	26	The	the	DT
1768	100	27	least	least	JJS
1768	100	28	influential	influential	JJ
1768	100	29	website	website	NN
1768	100	30	creation	creation	NN
1768	100	31	factors	factor	NNS
1768	100	32	are	be	VBP
1768	100	33	super-	super-	NN
1768	100	34	visors	visor	NNS
1768	100	35	’	’	POS
1768	100	36	knowledge	knowledge	NN
1768	100	37	,	,	,
1768	100	38	which	which	WDT
1768	100	39	in	in	IN
1768	100	40	turn	turn	NN
1768	100	41	impacts	impact	VBZ
1768	100	42	low	low	JJ
1768	100	43	budget	budget	NN
1768	100	44	allocations	allocation	NNS
1768	100	45	,	,	,
1768	100	46	and	and	CC
1768	100	47	web	web	NN
1768	100	48	designers	designer	NNS
1768	100	49	’	’	POS
1768	100	50	technical	technical	JJ
1768	100	51	training	training	NN
1768	100	52	.	.	.
1768	101	1	This	this	DT
1768	101	2	find-	find-	NN
1768	101	3	ing	ing	NN
1768	101	4	is	be	VBZ
1768	101	5	consistent	consistent	JJ
1768	101	6	with	with	IN
1768	101	7	successful	successful	JJ
1768	101	8	technology	technology	NN
1768	101	9	deployment	deployment	NN
1768	101	10	literature	literature	NN
1768	101	11	that	that	WDT
1768	101	12	shows	show	VBZ
1768	101	13	supervisors	supervisor	NNS
1768	101	14	’	’	POS
1768	101	15	technical	technical	JJ
1768	101	16	knowledge	knowledge	NN
1768	101	17	is	be	VBZ
1768	101	18	highly	highly	RB
1768	101	19	correlated	correlate	VBN
1768	101	20	with	with	IN
1768	101	21	budget	budget	NN
1768	101	22	allocations.39	allocations.39	NNP
1768	101	23	The	the	DT
1768	101	24	lack	lack	NN
1768	101	25	of	of	IN
1768	101	26	training	training	NN
1768	101	27	for	for	IN
1768	101	28	web	web	NN
1768	101	29	designers	designer	NNS
1768	101	30	does	do	VBZ
1768	101	31	not	not	RB
1768	101	32	appear	appear	VB
1768	101	33	to	to	TO
1768	101	34	be	be	VB
1768	101	35	improved	improve	VBN
1768	101	36	since	since	IN
1768	101	37	the	the	DT
1768	101	38	last	last	JJ
1768	101	39	study	study	NN
1768	101	40	,	,	,
1768	101	41	which	which	WDT
1768	101	42	was	be	VBD
1768	101	43	conducted	conduct	VBN
1768	101	44	in	in	IN
1768	101	45	2001;40	2001;40	NNP
1768	101	46	library	library	NN
1768	101	47	■	■	NFP
1768	101	48	■	■	NFP
1768	101	49	Website	Website	NNP
1768	101	50	Success	Success	NNP
1768	101	51	Website	Website	NNP
1768	101	52	success	success	NN
1768	101	53	is	be	VBZ
1768	101	54	evaluated	evaluate	VBN
1768	101	55	from	from	IN
1768	101	56	two	two	CD
1768	101	57	sides	side	NNS
1768	101	58	:	:	:
1768	101	59	designer	designer	NN
1768	101	60	opinion	opinion	NN
1768	101	61	and	and	CC
1768	101	62	user	user	NN
1768	101	63	opinion	opinion	NN
1768	101	64	.	.	.
1768	102	1	Overall	overall	RB
1768	102	2	,	,	,
1768	102	3	designers	designer	NNS
1768	102	4	evaluated	evaluate	VBD
1768	102	5	their	-PRON-	PRP$
1768	102	6	websites	website	NNS
1768	102	7	to	to	TO
1768	102	8	be	be	VB
1768	102	9	highly	highly	RB
1768	102	10	successful	successful	JJ
1768	102	11	.	.	.
1768	103	1	They	-PRON-	PRP
1768	103	2	believe	believe	VBP
1768	103	3	that	that	IN
1768	103	4	they	-PRON-	PRP
1768	103	5	meet	meet	VBP
1768	103	6	users	user	NNS
1768	103	7	’	’	POS
1768	103	8	needs	need	NNS
1768	103	9	,	,	,
1768	103	10	provide	provide	VB
1768	103	11	better	well	JJR
1768	103	12	services	service	NNS
1768	103	13	via	via	IN
1768	103	14	the	the	DT
1768	103	15	web	web	NN
1768	103	16	,	,	,
1768	103	17	satisfy	satisfy	VB
1768	103	18	users	user	NNS
1768	103	19	’	’	POS
1768	103	20	needs	need	NNS
1768	103	21	,	,	,
1768	103	22	and	and	CC
1768	103	23	provide	provide	VB
1768	103	24	quality	quality	NN
1768	103	25	services	service	NNS
1768	103	26	.	.	.
1768	104	1	Later	later	RB
1768	104	2	,	,	,
1768	104	3	their	-PRON-	PRP$
1768	104	4	evaluation	evaluation	NN
1768	104	5	of	of	IN
1768	104	6	their	-PRON-	PRP$
1768	104	7	website	website	NN
1768	104	8	is	be	VBZ
1768	104	9	extremely	extremely	RB
1768	104	10	posi-	posi-	JJ
1768	104	11	tive	tive	JJ
1768	104	12	,	,	,
1768	104	13	as	as	IN
1768	104	14	reported	report	VBN
1768	104	15	in	in	IN
1768	104	16	figure	figure	NN
1768	104	17	7	7	CD
1768	104	18	.	.	.
1768	105	1	Figure	figure	NN
1768	105	2	8	8	CD
1768	105	3	shows	show	VBZ
1768	105	4	users	user	NNS
1768	105	5	’	’	POS
1768	105	6	perceptions	perception	NNS
1768	105	7	of	of	IN
1768	105	8	the	the	DT
1768	105	9	usefulness	usefulness	NN
1768	105	10	of	of	IN
1768	105	11	ULWR	ULWR	NNP
1768	105	12	.	.	.
1768	106	1	Users	user	NNS
1768	106	2	generally	generally	RB
1768	106	3	agree	agree	VBP
1768	106	4	that	that	IN
1768	106	5	ULWR	ULWR	NNP
1768	106	6	are	be	VBP
1768	106	7	useful	useful	JJ
1768	106	8	for	for	IN
1768	106	9	their	-PRON-	PRP$
1768	106	10	academic	academic	JJ
1768	106	11	projects	project	NNS
1768	106	12	.	.	.
1768	107	1	More	more	RBR
1768	107	2	specifically	specifically	RB
1768	107	3	,	,	,
1768	107	4	55	55	CD
1768	107	5	percent	percent	NN
1768	107	6	responded	respond	VBD
1768	107	7	that	that	IN
1768	107	8	they	-PRON-	PRP
1768	107	9	are	be	VBP
1768	107	10	able	able	JJ
1768	107	11	to	to	TO
1768	107	12	finish	finish	VB
1768	107	13	their	-PRON-	PRP$
1768	107	14	tasks	task	NNS
1768	107	15	quickly	quickly	RB
1768	107	16	because	because	IN
1768	107	17	of	of	IN
1768	107	18	the	the	DT
1768	107	19	resources	resource	NNS
1768	107	20	;	;	:
1768	107	21	65	65	CD
1768	107	22	percent	percent	NN
1768	107	23	reported	report	VBD
1768	107	24	that	that	IN
1768	107	25	they	-PRON-	PRP
1768	107	26	could	could	MD
1768	107	27	increase	increase	VB
1768	107	28	their	-PRON-	PRP$
1768	107	29	productivity	productivity	NN
1768	107	30	;	;	:
1768	107	31	and	and	CC
1768	107	32	67	67	CD
1768	107	33	percent	percent	NN
1768	107	34	responded	respond	VBD
1768	107	35	that	that	IN
1768	107	36	they	-PRON-	PRP
1768	107	37	enhanced	enhance	VBD
1768	107	38	project	project	NN
1768	107	39	quality	quality	NN
1768	107	40	thanks	thank	NNS
1768	107	41	to	to	IN
1768	107	42	the	the	DT
1768	107	43	resources	resource	NNS
1768	107	44	.	.	.
1768	108	1	On	on	IN
1768	108	2	the	the	DT
1768	108	3	other	other	JJ
1768	108	4	hand	hand	NN
1768	108	5	,	,	,
1768	108	6	a	a	DT
1768	108	7	significant	significant	JJ
1768	108	8	portion	portion	NN
1768	108	9	of	of	IN
1768	108	10	respondents	respondent	NNS
1768	108	11	(	(	-LRB-
1768	108	12	more	more	JJR
1768	108	13	than	than	IN
1768	108	14	30	30	CD
1768	108	15	percent	percent	NN
1768	108	16	)	)	-RRB-
1768	108	17	do	do	VBP
1768	108	18	not	not	RB
1768	108	19	think	think	VB
1768	108	20	or	or	CC
1768	108	21	have	have	VB
1768	108	22	no	no	DT
1768	108	23	opinions	opinion	NNS
1768	108	24	that	that	IN
1768	108	25	ULWR	ULWR	NNP
1768	108	26	are	be	VBP
1768	108	27	useful	useful	JJ
1768	108	28	for	for	IN
1768	108	29	their	-PRON-	PRP$
1768	108	30	academic	academic	JJ
1768	108	31	tasks	task	NNS
1768	108	32	.	.	.
1768	109	1	Figure	figure	NN
1768	109	2	9	9	CD
1768	109	3	investigates	investigate	VBZ
1768	109	4	how	how	WRB
1768	109	5	often	often	RB
1768	109	6	users	user	NNS
1768	109	7	visit	visit	VBP
1768	109	8	university	university	NN
1768	109	9	library	library	NN
1768	109	10	websites	website	NNS
1768	109	11	.	.	.
1768	110	1	Approximately	approximately	RB
1768	110	2	30	30	CD
1768	110	3	percent	percent	NN
1768	110	4	reported	report	VBD
1768	110	5	that	that	IN
1768	110	6	they	-PRON-	PRP
1768	110	7	never	never	RB
1768	110	8	visited	visit	VBD
1768	110	9	or	or	CC
1768	110	10	rarely	rarely	RB
1768	110	11	visited	visit	VBD
1768	110	12	the	the	DT
1768	110	13	university	university	NN
1768	110	14	library	library	NN
1768	110	15	website	website	NN
1768	110	16	.	.	.
1768	111	1	Thirty	thirty	CD
1768	111	2	-	-	HYPH
1768	111	3	two	two	CD
1768	111	4	percent	percent	NN
1768	111	5	made	make	VBD
1768	111	6	a	a	DT
1768	111	7	visit	visit	NN
1768	111	8	to	to	IN
1768	111	9	the	the	DT
1768	111	10	website	website	NN
1768	111	11	a	a	DT
1768	111	12	couple	couple	NN
1768	111	13	of	of	IN
1768	111	14	times	time	NNS
1768	111	15	a	a	DT
1768	111	16	month	month	NN
1768	111	17	,	,	,
1768	111	18	and	and	CC
1768	111	19	approximately	approximately	RB
1768	111	20	40	40	CD
1768	111	21	percent	percent	NN
1768	111	22	visited	visit	VBD
1768	111	23	the	the	DT
1768	111	24	library	library	NN
1768	111	25	website	website	NN
1768	111	26	a	a	DT
1768	111	27	couple	couple	NN
1768	111	28	of	of	IN
1768	111	29	times	time	NNS
1768	111	30	a	a	DT
1768	111	31	week	week	NN
1768	111	32	or	or	CC
1768	111	33	daily	daily	NN
1768	111	34	.	.	.
1768	112	1	Figure	figure	NN
1768	112	2	10	10	CD
1768	112	3	examines	examine	VBZ
1768	112	4	the	the	DT
1768	112	5	users	user	NNS
1768	112	6	’	’	POS
1768	112	7	utilization	utilization	NN
1768	112	8	of	of	IN
1768	112	9	ULWR	ULWR	NNP
1768	112	10	versus	versus	IN
1768	112	11	commercial	commercial	JJ
1768	112	12	website	website	NN
1768	112	13	resources	resource	NNS
1768	112	14	.	.	.
1768	113	1	The	the	DT
1768	113	2	responses	response	NNS
1768	113	3	from	from	IN
1768	113	4	315	315	CD
1768	113	5	users	user	NNS
1768	113	6	show	show	VBP
1768	113	7	that	that	IN
1768	113	8	they	-PRON-	PRP
1768	113	9	utilize	utilize	VBP
1768	113	10	commercial	commercial	JJ
1768	113	11	websites	website	NNS
1768	113	12	more	more	JJR
1768	113	13	than	than	IN
1768	113	14	ULWR	ULWR	NNP
1768	113	15	.	.	.
1768	114	1	Specifically	specifically	RB
1768	114	2	,	,	,
1768	114	3	46	46	CD
1768	114	4	percent	percent	NN
1768	114	5	of	of	IN
1768	114	6	respondents	respondent	NNS
1768	114	7	reported	report	VBD
1768	114	8	that	that	IN
1768	114	9	they	-PRON-	PRP
1768	114	10	use	use	VBP
1768	114	11	less	less	JJR
1768	114	12	than	than	IN
1768	114	13	20	20	CD
1768	114	14	percent	percent	NN
1768	114	15	of	of	IN
1768	114	16	ULWR	ULWR	NNP
1768	114	17	and	and	CC
1768	114	18	only	only	RB
1768	114	19	8	8	CD
1768	114	20	percent	percent	NN
1768	114	21	utilize	utilize	NN
1768	114	22	ULWR	ULWR	NNP
1768	114	23	more	more	JJR
1768	114	24	than	than	IN
1768	114	25	80	80	CD
1768	114	26	percent	percent	NN
1768	114	27	.	.	.
1768	115	1	In	in	IN
1768	115	2	contrast	contrast	NN
1768	115	3	,	,	,
1768	115	4	14	14	CD
1768	115	5	percent	percent	NN
1768	115	6	utilize	utilize	VBP
1768	115	7	less	less	JJR
1768	115	8	than	than	IN
1768	115	9	20	20	CD
1768	115	10	percent	percent	NN
1768	115	11	of	of	IN
1768	115	12	com-	com-	NN
1768	115	13	mercial	mercial	JJ
1768	115	14	website	website	NN
1768	115	15	resources	resource	NNS
1768	115	16	,	,	,
1768	115	17	and	and	CC
1768	115	18	22	22	CD
1768	115	19	percent	percent	NN
1768	115	20	utilize	utilize	VBP
1768	115	21	more	more	JJR
1768	115	22	than	than	IN
1768	115	23	80	80	CD
1768	115	24	percent	percent	NN
1768	115	25	of	of	IN
1768	115	26	commercial	commercial	JJ
1768	115	27	website	website	NN
1768	115	28	resources	resource	NNS
1768	115	29	.	.	.
1768	116	1	The	the	DT
1768	116	2	Figure	Figure	NNP
1768	116	3	7	7	CD
1768	116	4	.	.	.
1768	117	1	Website	website	NN
1768	117	2	Success	success	NN
1768	117	3	Evaluated	evaluate	VBN
1768	117	4	by	by	IN
1768	117	5	Design	Design	NNP
1768	117	6	Figure	Figure	NNP
1768	117	7	8	8	CD
1768	117	8	.	.	.
1768	118	1	Users	user	NNS
1768	118	2	’	’	POS
1768	118	3	Perceptions	perception	NNS
1768	118	4	of	of	IN
1768	118	5	Website	Website	NNP
1768	118	6	Usefulness	Usefulness	NNP
1768	118	7	FActors	FActors	NNPS
1768	118	8	AFFectiNG	AFFectiNG	NNP
1768	118	9	uNiversitY	university	POS
1768	118	10	liBrArY	library	JJ
1768	118	11	WeBsite	WeBsite	NNP
1768	118	12	DesiGN	DesiGN	NNP
1768	118	13	|	|	NNP
1768	118	14	kiM	kiM	NNP
1768	118	15	105	105	CD
1768	118	16	From	from	IN
1768	118	17	a	a	DT
1768	118	18	utilitarian	utilitarian	JJ
1768	118	19	perspective	perspective	NN
1768	118	20	,	,	,
1768	118	21	web	web	NN
1768	118	22	designers	designer	NNS
1768	118	23	primarily	primarily	RB
1768	118	24	need	need	VBP
1768	118	25	to	to	TO
1768	118	26	consider	consider	VB
1768	118	27	the	the	DT
1768	118	28	ability	ability	NN
1768	118	29	of	of	IN
1768	118	30	the	the	DT
1768	118	31	website	website	NN
1768	118	32	to	to	TO
1768	118	33	meet	meet	VB
1768	118	34	users	user	NNS
1768	118	35	’	’	POS
1768	118	36	needs	need	NNS
1768	118	37	.	.	.
1768	119	1	Usefulness	usefulness	NN
1768	119	2	again	again	RB
1768	119	3	needs	need	VBZ
1768	119	4	to	to	TO
1768	119	5	be	be	VB
1768	119	6	evaluated	evaluate	VBN
1768	119	7	by	by	IN
1768	119	8	users	user	NNS
1768	119	9	.	.	.
1768	120	1	According	accord	VBG
1768	120	2	to	to	IN
1768	120	3	user	user	NN
1768	120	4	assessments	assessment	NNS
1768	120	5	ULWR	ULWR	NNP
1768	120	6	are	be	VBP
1768	120	7	somewhat	somewhat	RB
1768	120	8	satisfactory	satisfactory	JJ
1768	120	9	but	but	CC
1768	120	10	not	not	RB
1768	120	11	strong	strong	JJ
1768	120	12	enough	enough	RB
1768	120	13	to	to	TO
1768	120	14	rely	rely	VB
1768	120	15	heavily	heavily	RB
1768	120	16	on	on	IN
1768	120	17	for	for	IN
1768	120	18	academic	academic	JJ
1768	120	19	projects	project	NNS
1768	120	20	.	.	.
1768	121	1	It	-PRON-	PRP
1768	121	2	is	be	VBZ
1768	121	3	an	an	DT
1768	121	4	alarming	alarming	JJ
1768	121	5	fact	fact	NN
1768	121	6	that	that	IN
1768	121	7	users	user	NNS
1768	121	8	use	use	VBP
1768	121	9	commercial	commercial	JJ
1768	121	10	website	website	NN
1768	121	11	resources	resource	NNS
1768	121	12	at	at	IN
1768	121	13	a	a	DT
1768	121	14	much	much	RB
1768	121	15	higher	high	JJR
1768	121	16	rate	rate	NN
1768	121	17	than	than	IN
1768	121	18	ULWR	ULWR	NNP
1768	121	19	.	.	.
1768	122	1	This	this	DT
1768	122	2	is	be	VBZ
1768	122	3	somewhat	somewhat	RB
1768	122	4	disturbing	disturbing	JJ
1768	122	5	given	give	VBN
1768	122	6	that	that	IN
1768	122	7	web	web	NN
1768	122	8	designers	designer	NNS
1768	122	9	strive	strive	VBP
1768	122	10	to	to	TO
1768	122	11	provide	provide	VB
1768	122	12	good	good	JJ
1768	122	13	services	service	NNS
1768	122	14	to	to	IN
1768	122	15	users	user	NNS
1768	122	16	,	,	,
1768	122	17	and	and	CC
1768	122	18	libraries	library	NNS
1768	122	19	have	have	VBP
1768	122	20	invested	invest	VBN
1768	122	21	massive	massive	JJ
1768	122	22	resources	resource	NNS
1768	122	23	into	into	IN
1768	122	24	providing	provide	VBG
1768	122	25	online	online	JJ
1768	122	26	services	service	NNS
1768	122	27	.	.	.
1768	123	1	This	this	DT
1768	123	2	study	study	NN
1768	123	3	has	have	VBZ
1768	123	4	implications	implication	NNS
1768	123	5	for	for	IN
1768	123	6	academia	academia	NN
1768	123	7	and	and	CC
1768	123	8	practi-	practi-	NN
1768	123	9	tioners	tioner	NNS
1768	123	10	.	.	.
1768	124	1	For	for	IN
1768	124	2	academia	academia	NN
1768	124	3	,	,	,
1768	124	4	there	there	EX
1768	124	5	has	have	VBZ
1768	124	6	been	be	VBN
1768	124	7	sparse	sparse	JJ
1768	124	8	research	research	NN
1768	124	9	on	on	IN
1768	124	10	web	web	NN
1768	124	11	design	design	NN
1768	124	12	studies	study	NNS
1768	124	13	from	from	IN
1768	124	14	a	a	DT
1768	124	15	designer	designer	NN
1768	124	16	standpoint	standpoint	NN
1768	124	17	.	.	.
1768	125	1	It	-PRON-	PRP
1768	125	2	may	may	MD
1768	125	3	be	be	VB
1768	125	4	because	because	IN
1768	125	5	of	of	IN
1768	125	6	difficulties	difficulty	NNS
1768	125	7	in	in	IN
1768	125	8	collecting	collect	VBG
1768	125	9	data	datum	NNS
1768	125	10	directly	directly	RB
1768	125	11	from	from	IN
1768	125	12	website	website	NN
1768	125	13	designers	designer	NNS
1768	125	14	.	.	.
1768	126	1	From	from	IN
1768	126	2	this	this	DT
1768	126	3	line	line	NN
1768	126	4	of	of	IN
1768	126	5	research	research	NN
1768	126	6	,	,	,
1768	126	7	this	this	DT
1768	126	8	study	study	NN
1768	126	9	enhances	enhance	VBZ
1768	126	10	the	the	DT
1768	126	11	understanding	understanding	NN
1768	126	12	of	of	IN
1768	126	13	what	what	WP
1768	126	14	factors	factor	NNS
1768	126	15	influence	influence	VBP
1768	126	16	university	university	NN
1768	126	17	web	web	NN
1768	126	18	design	design	NN
1768	126	19	.	.	.
1768	127	1	Although	although	IN
1768	127	2	university	university	NN
1768	127	3	websites	website	NNS
1768	127	4	may	may	MD
1768	127	5	be	be	VB
1768	127	6	deemed	deem	VBN
1768	127	7	successful	successful	JJ
1768	127	8	,	,	,
1768	127	9	information	information	NN
1768	127	10	managers	manager	NNS
1768	127	11	should	should	MD
1768	127	12	discover	discover	VB
1768	127	13	why	why	WRB
1768	127	14	the	the	DT
1768	127	15	majority	majority	NN
1768	127	16	of	of	IN
1768	127	17	users	user	NNS
1768	127	18	turn	turn	VBP
1768	127	19	to	to	IN
1768	127	20	commercial	commercial	JJ
1768	127	21	websites	website	NNS
1768	127	22	for	for	IN
1768	127	23	their	-PRON-	PRP$
1768	127	24	academic	academic	JJ
1768	127	25	projects	project	NNS
1768	127	26	.	.	.
1768	128	1	Without	without	IN
1768	128	2	addressing	address	VBG
1768	128	3	this	this	DT
1768	128	4	problem	problem	NN
1768	128	5	,	,	,
1768	128	6	the	the	DT
1768	128	7	existence	existence	NN
1768	128	8	of	of	IN
1768	128	9	library	library	NN
1768	128	10	websites	website	NNS
1768	128	11	may	may	MD
1768	128	12	be	be	VB
1768	128	13	compromised	compromise	VBN
1768	128	14	.	.	.
1768	129	1	Although	although	IN
1768	129	2	there	there	EX
1768	129	3	is	be	VBZ
1768	129	4	evidence	evidence	NN
1768	129	5	that	that	IN
1768	129	6	libraries	library	NNS
1768	129	7	consider	consider	VBP
1768	129	8	user	user	NN
1768	129	9	input	input	NN
1768	129	10	,	,	,
1768	129	11	it	-PRON-	PRP
1768	129	12	may	may	MD
1768	129	13	not	not	RB
1768	129	14	accurately	accurately	RB
1768	129	15	represent	represent	VB
1768	129	16	all	all	DT
1768	129	17	user	user	NN
1768	129	18	populations	population	NNS
1768	129	19	because	because	IN
1768	129	20	only	only	RB
1768	129	21	extremely	extremely	RB
1768	129	22	satisfied	satisfied	JJ
1768	129	23	or	or	CC
1768	129	24	extremely	extremely	RB
1768	129	25	dissatisfied	dissatisfied	JJ
1768	129	26	users	user	NNS
1768	129	27	tend	tend	VBP
1768	129	28	to	to	TO
1768	129	29	provide	provide	VB
1768	129	30	feedback;43	feedback;43	NN
1768	129	31	consequently	consequently	RB
1768	129	32	,	,	,
1768	129	33	a	a	DT
1768	129	34	regular	regular	JJ
1768	129	35	survey	survey	NN
1768	129	36	may	may	MD
1768	129	37	facilitate	facilitate	VB
1768	129	38	the	the	DT
1768	129	39	utiliza-	utiliza-	JJ
1768	129	40	tion	tion	NN
1768	129	41	of	of	IN
1768	129	42	ULWR	ULWR	NNP
1768	129	43	.	.	.
1768	130	1	Finally	finally	RB
1768	130	2	,	,	,
1768	130	3	supervisors	supervisor	NNS
1768	130	4	’	’	POS
1768	130	5	technical	technical	JJ
1768	130	6	knowledge	knowledge	NN
1768	130	7	is	be	VBZ
1768	130	8	found	find	VBN
1768	130	9	to	to	TO
1768	130	10	be	be	VB
1768	130	11	low	low	JJ
1768	130	12	.	.	.
1768	131	1	This	this	DT
1768	131	2	problem	problem	NN
1768	131	3	may	may	MD
1768	131	4	be	be	VB
1768	131	5	alleviated	alleviate	VBN
1768	131	6	as	as	IN
1768	131	7	time	time	NN
1768	131	8	goes	go	VBZ
1768	131	9	on	on	RP
1768	131	10	because	because	IN
1768	131	11	new	new	JJ
1768	131	12	generations	generation	NNS
1768	131	13	are	be	VBP
1768	131	14	more	more	RBR
1768	131	15	aware	aware	JJ
1768	131	16	of	of	IN
1768	131	17	the	the	DT
1768	131	18	importance	importance	NN
1768	131	19	of	of	IN
1768	131	20	technology	technology	NN
1768	131	21	.	.	.
1768	132	1	In	in	IN
1768	132	2	the	the	DT
1768	132	3	meantime	meantime	NN
1768	132	4	,	,	,
1768	132	5	web	web	NN
1768	132	6	designers	designer	NNS
1768	132	7	are	be	VBP
1768	132	8	encouraged	encourage	VBN
1768	132	9	to	to	TO
1768	132	10	actively	actively	RB
1768	132	11	communicate	communicate	VB
1768	132	12	with	with	IN
1768	132	13	supervisors	supervisor	NNS
1768	132	14	about	about	IN
1768	132	15	the	the	DT
1768	132	16	value	value	NN
1768	132	17	of	of	IN
1768	132	18	the	the	DT
1768	132	19	utilization	utilization	NN
1768	132	20	of	of	IN
1768	132	21	technol-	technol-	NN
1768	132	22	ogy	ogy	NN
1768	132	23	and	and	CC
1768	132	24	seek	seek	VB
1768	132	25	more	more	RBR
1768	132	26	financial	financial	JJ
1768	132	27	support	support	NN
1768	132	28	.	.	.
1768	133	1	This	this	DT
1768	133	2	study	study	NN
1768	133	3	’s	’s	POS
1768	133	4	data	datum	NNS
1768	133	5	have	have	VBP
1768	133	6	some	some	DT
1768	133	7	limitations	limitation	NNS
1768	133	8	.	.	.
1768	134	1	Although	although	IN
1768	134	2	the	the	DT
1768	134	3	web	web	NN
1768	134	4	designers	designer	NNS
1768	134	5	are	be	VBP
1768	134	6	usually	usually	RB
1768	134	7	self	self	NN
1768	134	8	-	-	HYPH
1768	134	9	taught	teach	VBN
1768	134	10	rather	rather	RB
1768	134	11	than	than	IN
1768	134	12	formally	formally	RB
1768	134	13	trained.41	trained.41	NNP
1768	134	14	One	one	CD
1768	134	15	promising	promise	VBG
1768	134	16	finding	finding	NN
1768	134	17	,	,	,
1768	134	18	though	though	RB
1768	134	19	,	,	,
1768	134	20	is	be	VBZ
1768	134	21	that	that	IN
1768	134	22	despite	despite	IN
1768	134	23	the	the	DT
1768	134	24	relatively	relatively	RB
1768	134	25	low	low	JJ
1768	134	26	technical	technical	JJ
1768	134	27	knowledge	knowledge	NN
1768	134	28	held	hold	VBN
1768	134	29	by	by	IN
1768	134	30	supervi-	supervi-	NN
1768	134	31	sors	sor	NNS
1768	134	32	,	,	,
1768	134	33	the	the	DT
1768	134	34	respondents	respondent	NNS
1768	134	35	tend	tend	VBP
1768	134	36	to	to	TO
1768	134	37	rank	rank	VB
1768	134	38	highly	highly	RB
1768	134	39	when	when	WRB
1768	134	40	it	-PRON-	PRP
1768	134	41	comes	come	VBZ
1768	134	42	to	to	IN
1768	134	43	their	-PRON-	PRP$
1768	134	44	perceptions	perception	NNS
1768	134	45	of	of	IN
1768	134	46	the	the	DT
1768	134	47	importance	importance	NN
1768	134	48	of	of	IN
1768	134	49	technology	technology	NN
1768	134	50	.	.	.
1768	135	1	Compared	compare	VBN
1768	135	2	with	with	IN
1768	135	3	other	other	JJ
1768	135	4	institutional	institutional	JJ
1768	135	5	forces	force	NNS
1768	135	6	,	,	,
1768	135	7	normative	normative	JJ
1768	135	8	force	force	NN
1768	135	9	is	be	VBZ
1768	135	10	relatively	relatively	RB
1768	135	11	low	low	JJ
1768	135	12	.	.	.
1768	136	1	This	this	DT
1768	136	2	kind	kind	NN
1768	136	3	of	of	IN
1768	136	4	institutional	institutional	JJ
1768	136	5	force	force	NN
1768	136	6	is	be	VBZ
1768	136	7	higher	high	JJR
1768	136	8	at	at	IN
1768	136	9	the	the	DT
1768	136	10	early	early	JJ
1768	136	11	stage	stage	NN
1768	136	12	of	of	IN
1768	136	13	technology	technology	NN
1768	136	14	adoption	adoption	NN
1768	136	15	.	.	.
1768	137	1	In	in	IN
1768	137	2	other	other	JJ
1768	137	3	words	word	NNS
1768	137	4	,	,	,
1768	137	5	the	the	DT
1768	137	6	majority	majority	NN
1768	137	7	of	of	IN
1768	137	8	universities	university	NNS
1768	137	9	have	have	VBP
1768	137	10	already	already	RB
1768	137	11	launched	launch	VBN
1768	137	12	their	-PRON-	PRP$
1768	137	13	websites	website	NNS
1768	137	14	and	and	CC
1768	137	15	have	have	VBP
1768	137	16	established	establish	VBN
1768	137	17	rules	rule	NNS
1768	137	18	and	and	CC
1768	137	19	policies	policy	NNS
1768	137	20	,	,	,
1768	137	21	so	so	IN
1768	137	22	libraries	library	NNS
1768	137	23	are	be	VBP
1768	137	24	already	already	RB
1768	137	25	past	past	IN
1768	137	26	this	this	DT
1768	137	27	stage	stage	NN
1768	137	28	.	.	.
1768	138	1	Also	also	RB
1768	138	2	,	,	,
1768	138	3	input	input	NN
1768	138	4	from	from	IN
1768	138	5	user	user	NN
1768	138	6	surveys	survey	NNS
1768	138	7	is	be	VBZ
1768	138	8	relatively	relatively	RB
1768	138	9	low	low	JJ
1768	138	10	.	.	.
1768	139	1	This	this	DT
1768	139	2	may	may	MD
1768	139	3	be	be	VB
1768	139	4	because	because	IN
1768	139	5	it	-PRON-	PRP
1768	139	6	is	be	VBZ
1768	139	7	very	very	RB
1768	139	8	costly	costly	JJ
1768	139	9	,	,	,
1768	139	10	and	and	CC
1768	139	11	they	-PRON-	PRP
1768	139	12	have	have	VBP
1768	139	13	other	other	JJ
1768	139	14	sources	source	NNS
1768	139	15	to	to	TO
1768	139	16	turn	turn	VB
1768	139	17	to	to	IN
1768	139	18	such	such	JJ
1768	139	19	as	as	IN
1768	139	20	other	other	JJ
1768	139	21	universities	university	NNS
1768	139	22	’	’	POS
1768	139	23	successful	successful	JJ
1768	139	24	websites	website	NNS
1768	139	25	.	.	.
1768	140	1	Website	website	NN
1768	140	2	success	success	NN
1768	140	3	evaluations	evaluation	NNS
1768	140	4	by	by	IN
1768	140	5	web	web	NN
1768	140	6	designers	designer	NNS
1768	140	7	and	and	CC
1768	140	8	users	user	NNS
1768	140	9	show	show	VBP
1768	140	10	discrepancies	discrepancy	NNS
1768	140	11	.	.	.
1768	141	1	Overall	overall	RB
1768	141	2	,	,	,
1768	141	3	web	web	NN
1768	141	4	designers	designer	NNS
1768	141	5	evalu-	evalu-	NNS
1768	141	6	ate	eat	VBD
1768	141	7	their	-PRON-	PRP$
1768	141	8	websites	website	NNS
1768	141	9	to	to	TO
1768	141	10	be	be	VB
1768	141	11	highly	highly	RB
1768	141	12	successful	successful	JJ
1768	141	13	,	,	,
1768	141	14	while	while	IN
1768	141	15	user	user	NN
1768	141	16	ratings	rating	NNS
1768	141	17	offer	offer	VBP
1768	141	18	a	a	DT
1768	141	19	different	different	JJ
1768	141	20	picture	picture	NN
1768	141	21	.	.	.
1768	142	1	This	this	DT
1768	142	2	incongruity	incongruity	NN
1768	142	3	is	be	VBZ
1768	142	4	a	a	DT
1768	142	5	red	red	JJ
1768	142	6	flag	flag	NN
1768	142	7	in	in	IN
1768	142	8	terms	term	NNS
1768	142	9	of	of	IN
1768	142	10	ULWR	ULWR	NNP
1768	142	11	usage	usage	NN
1768	142	12	.	.	.
1768	143	1	The	the	DT
1768	143	2	majority	majority	NN
1768	143	3	of	of	IN
1768	143	4	users	user	NNS
1768	143	5	report	report	VBP
1768	143	6	that	that	IN
1768	143	7	they	-PRON-	PRP
1768	143	8	turn	turn	VBP
1768	143	9	to	to	IN
1768	143	10	commercial	commercial	JJ
1768	143	11	websites	website	NNS
1768	143	12	more	more	JJR
1768	143	13	than	than	IN
1768	143	14	ULWR	ULWR	NNP
1768	143	15	,	,	,
1768	143	16	and	and	CC
1768	143	17	one	one	CD
1768	143	18	-	-	HYPH
1768	143	19	third	third	NN
1768	143	20	never	never	RB
1768	143	21	or	or	CC
1768	143	22	rarely	rarely	RB
1768	143	23	visit	visit	VB
1768	143	24	the	the	DT
1768	143	25	university	university	NN
1768	143	26	website	website	NN
1768	143	27	.	.	.
1768	144	1	The	the	DT
1768	144	2	disparity	disparity	NN
1768	144	3	of	of	IN
1768	144	4	the	the	DT
1768	144	5	success	success	NN
1768	144	6	between	between	IN
1768	144	7	web	web	NN
1768	144	8	designers	designer	NNS
1768	144	9	and	and	CC
1768	144	10	users	user	NNS
1768	144	11	may	may	MD
1768	144	12	be	be	VB
1768	144	13	attributed	attribute	VBN
1768	144	14	to	to	IN
1768	144	15	the	the	DT
1768	144	16	sources	source	NNS
1768	144	17	of	of	IN
1768	144	18	information	information	NN
1768	144	19	that	that	WDT
1768	144	20	website	website	NN
1768	144	21	designers	designer	NNS
1768	144	22	rely	rely	VBP
1768	144	23	on	on	IN
1768	144	24	.	.	.
1768	145	1	More	more	RBR
1768	145	2	specifically	specifically	RB
1768	145	3	,	,	,
1768	145	4	existing	exist	VBG
1768	145	5	studies	study	NNS
1768	145	6	report	report	VBP
1768	145	7	that	that	IN
1768	145	8	input	input	NN
1768	145	9	from	from	IN
1768	145	10	experts	expert	NNS
1768	145	11	and	and	CC
1768	145	12	website	website	NN
1768	145	13	com-	com-	NN
1768	145	14	mittees	mittees	NNP
1768	145	15	is	be	VBZ
1768	145	16	incongruent	incongruent	JJ
1768	145	17	with	with	IN
1768	145	18	what	what	WP
1768	145	19	users	user	NNS
1768	145	20	really	really	RB
1768	145	21	want	want	VBP
1768	145	22	,	,	,
1768	145	23	while	while	IN
1768	145	24	feedback	feedback	NN
1768	145	25	from	from	IN
1768	145	26	focus	focus	JJ
1768	145	27	groups	group	NNS
1768	145	28	can	can	MD
1768	145	29	assist	assist	VB
1768	145	30	in	in	IN
1768	145	31	understanding	understand	VBG
1768	145	32	users	user	NNS
1768	145	33	’	'	''
1768	145	34	needs.42	needs.42	NNP
1768	145	35	■	■	NFP
1768	145	36	■	■	NFP
1768	145	37	Conclusions	conclusion	NNS
1768	145	38	This	this	DT
1768	145	39	study	study	NN
1768	145	40	investigates	investigate	VBZ
1768	145	41	the	the	DT
1768	145	42	factors	factor	NNS
1768	145	43	that	that	WDT
1768	145	44	website	website	VBP
1768	145	45	design-	design-	VBP
1768	145	46	ers	ers	NNP
1768	145	47	consider	consider	VB
1768	145	48	when	when	WRB
1768	145	49	designing	design	VBG
1768	145	50	university	university	NN
1768	145	51	library	library	NN
1768	145	52	websites	website	NNS
1768	145	53	.	.	.
1768	146	1	Figure	figure	NN
1768	146	2	9	9	CD
1768	146	3	.	.	.
1768	147	1	Frequency	Frequency	NNP
1768	147	2	of	of	IN
1768	147	3	Visits	visit	NNS
1768	147	4	to	to	IN
1768	147	5	University	University	NNP
1768	147	6	Library	Library	NNP
1768	147	7	Websites	Websites	NNP
1768	147	8	Figure	Figure	NNP
1768	147	9	10	10	CD
1768	147	10	.	.	.
1768	148	1	University	University	NNP
1768	148	2	Library	Library	NNP
1768	148	3	vs.	vs.	NN
1768	148	4	Commercial	Commercial	NNP
1768	148	5	Website	Website	NNP
1768	148	6	106	106	CD
1768	148	7	iNForMAtioN	iNForMAtioN	NNP
1768	148	8	tecHNoloGY	tecHNoloGY	NNP
1768	148	9	AND	and	CC
1768	148	10	liBrAries	library	NNS
1768	148	11	|	|	JJ
1768	148	12	septeMBer	septeMBer	NNS
1768	148	13	2011	2011	CD
1768	148	14	Seriously	seriously	RB
1768	148	15	in	in	IN
1768	148	16	Information	Information	NNP
1768	148	17	Systems	Systems	NNPS
1768	148	18	Research	Research	NNP
1768	148	19	,	,	,
1768	148	20	”	"	''
1768	148	21	MIS	MIS	NNP
1768	148	22	Quarterly	Quarterly	NNP
1768	148	23	29	29	CD
1768	148	24	,	,	,
1768	148	25	no	no	UH
1768	148	26	.	.	.
1768	149	1	4	4	CD
1768	149	2	(	(	-LRB-
1768	149	3	2005	2005	CD
1768	149	4	)	)	-RRB-
1768	149	5	:	:	:
1768	149	6	591–605	591–605	CD
1768	149	7	.	.	.
1768	150	1	9	9	CD
1768	150	2	.	.	.
1768	151	1	Scott	Scott	NNP
1768	151	2	,	,	,
1768	151	3	Institutions	Institutions	NNP
1768	151	4	and	and	CC
1768	151	5	Organizations	Organizations	NNPS
1768	151	6	;	;	:
1768	151	7	DiMaggio	DiMaggio	NNP
1768	151	8	and	and	CC
1768	151	9	Powell	Powell	NNP
1768	151	10	,	,	,
1768	151	11	“	"	``
1768	151	12	The	the	DT
1768	151	13	Iron	Iron	NNP
1768	151	14	Cage	Cage	NNP
1768	151	15	Revisited	revisit	VBN
1768	151	16	”	"	''
1768	151	17	;	;	:
1768	151	18	H.	H.	NNP
1768	151	19	Haverman	Haverman	NNP
1768	151	20	,	,	,
1768	151	21	“	"	``
1768	151	22	Follow	follow	VB
1768	151	23	the	the	DT
1768	151	24	Leader	leader	NN
1768	151	25	:	:	:
1768	151	26	Mimetic	Mimetic	NNP
1768	151	27	Isomorphism	Isomorphism	NNP
1768	151	28	and	and	CC
1768	151	29	Entry	Entry	NNP
1768	151	30	into	into	IN
1768	151	31	New	New	NNP
1768	151	32	Markets	Markets	NNPS
1768	151	33	,	,	,
1768	151	34	”	"	''
1768	151	35	Administrative	Administrative	NNP
1768	151	36	Science	Science	NNP
1768	151	37	Quarterly	Quarterly	NNP
1768	151	38	38	38	CD
1768	151	39	,	,	,
1768	151	40	no	no	UH
1768	151	41	.	.	.
1768	152	1	4	4	CD
1768	152	2	(	(	-LRB-
1768	152	3	1993	1993	CD
1768	152	4	)	)	-RRB-
1768	152	5	:	:	:
1768	152	6	593–627	593–627	CD
1768	152	7	.	.	.
1768	153	1	10	10	CD
1768	153	2	.	.	.
1768	154	1	Scott	Scott	NNP
1768	154	2	,	,	,
1768	154	3	Institutions	Institutions	NNP
1768	154	4	and	and	CC
1768	154	5	Organizations	Organizations	NNP
1768	154	6	.	.	.
1768	155	1	11	11	CD
1768	155	2	.	.	.
1768	156	1	K.	K.	NNP
1768	156	2	Lee	Lee	NNP
1768	156	3	,	,	,
1768	156	4	Dinesh	Dinesh	NNP
1768	156	5	Mirchandani	Mirchandani	NNP
1768	156	6	,	,	,
1768	156	7	and	and	CC
1768	156	8	Xinde	Xinde	NNP
1768	156	9	Zhang	Zhang	NNP
1768	156	10	,	,	,
1768	156	11	“	"	``
1768	156	12	An	an	DT
1768	156	13	Investigation	Investigation	NNP
1768	156	14	on	on	IN
1768	156	15	Institutionalization	Institutionalization	NNP
1768	156	16	of	of	IN
1768	156	17	Web	Web	NNP
1768	156	18	Sites	Sites	NNPS
1768	156	19	of	of	IN
1768	156	20	Firms	Firms	NNPS
1768	156	21	,	,	,
1768	156	22	”	"	''
1768	156	23	The	the	DT
1768	156	24	DATA	DATA	NNP
1768	156	25	BASE	BASE	NNP
1768	156	26	for	for	IN
1768	156	27	Advances	advance	NNS
1768	156	28	in	in	IN
1768	156	29	Information	Information	NNP
1768	156	30	Systems	Systems	NNP
1768	156	31	41	41	CD
1768	156	32	,	,	,
1768	156	33	no	no	UH
1768	156	34	.	.	.
1768	157	1	2	2	CD
1768	157	2	(	(	-LRB-
1768	157	3	2010	2010	CD
1768	157	4	)	)	-RRB-
1768	157	5	:	:	:
1768	157	6	70–88	70–88	CD
1768	157	7	.	.	.
1768	158	1	12	12	CD
1768	158	2	.	.	.
1768	159	1	Lee	Lee	NNP
1768	159	2	,	,	,
1768	159	3	Mirchandani	Mirchandani	NNP
1768	159	4	,	,	,
1768	159	5	and	and	CC
1768	159	6	Zhang	Zhang	NNP
1768	159	7	,	,	,
1768	159	8	“	"	``
1768	159	9	An	an	DT
1768	159	10	Investigation	Investigation	NNP
1768	159	11	on	on	IN
1768	159	12	Institutionalization	Institutionalization	NNP
1768	159	13	of	of	IN
1768	159	14	Web	Web	NNP
1768	159	15	Sites	Sites	NNPS
1768	159	16	of	of	IN
1768	159	17	Firms	Firms	NNPS
1768	159	18	.	.	.
1768	159	19	”	"	''
1768	159	20	13	13	CD
1768	159	21	.	.	.
1768	160	1	R.	R.	NNP
1768	160	2	Raward	Raward	NNP
1768	160	3	,	,	,
1768	160	4	“	"	``
1768	160	5	Academic	Academic	NNP
1768	160	6	Library	Library	NNP
1768	160	7	Website	Website	NNP
1768	160	8	Design	Design	NNP
1768	160	9	Principles	Principles	NNPS
1768	160	10	:	:	:
1768	160	11	Development	development	NN
1768	160	12	of	of	IN
1768	160	13	a	a	DT
1768	160	14	Checklist	Checklist	NNP
1768	160	15	,	,	,
1768	160	16	”	"	''
1768	160	17	Australian	Australian	NNP
1768	160	18	Academic	Academic	NNP
1768	160	19	&	&	CC
1768	160	20	Research	Research	NNP
1768	160	21	Libraries	Libraries	NNP
1768	160	22	32	32	CD
1768	160	23	,	,	,
1768	160	24	no	no	UH
1768	160	25	.	.	.
1768	161	1	2	2	CD
1768	161	2	(	(	-LRB-
1768	161	3	2001	2001	CD
1768	161	4	)	)	-RRB-
1768	161	5	:	:	:
1768	161	6	123–36	123–36	CD
1768	161	7	.	.	.
1768	162	1	14	14	CD
1768	162	2	.	.	.
1768	163	1	Y	Y	NNP
1768	163	2	-	-	HYPH
1768	163	3	M.	M.	NNP
1768	163	4	Kim	Kim	NNP
1768	163	5	,	,	,
1768	163	6	An	an	DT
1768	163	7	Investigation	Investigation	NNP
1768	163	8	of	of	IN
1768	163	9	the	the	DT
1768	163	10	Effects	Effects	NNPS
1768	163	11	of	of	IN
1768	163	12	IT	IT	NNP
1768	163	13	Investment	Investment	NNP
1768	163	14	on	on	IN
1768	163	15	Firm	Firm	NNP
1768	163	16	Performance	Performance	NNP
1768	163	17	:	:	:
1768	163	18	The	the	DT
1768	163	19	Role	role	NN
1768	163	20	of	of	IN
1768	163	21	Complementarity	Complementarity	NNP
1768	163	22	(	(	-LRB-
1768	163	23	Saarbrucken	Saarbrucken	NNP
1768	163	24	,	,	,
1768	163	25	Germany	Germany	NNP
1768	163	26	:	:	:
1768	163	27	VDM	VDM	NNP
1768	163	28	Verlag	Verlag	NNP
1768	163	29	,	,	,
1768	163	30	2008	2008	CD
1768	163	31	)	)	-RRB-
1768	163	32	;	;	:
1768	163	33	P.	P.	NNP
1768	163	34	Weill	Weill	NNP
1768	163	35	,	,	,
1768	163	36	“	"	``
1768	163	37	The	the	DT
1768	163	38	Relationship	relationship	NN
1768	163	39	between	between	IN
1768	163	40	Investment	Investment	NNP
1768	163	41	in	in	IN
1768	163	42	Information	Information	NNP
1768	163	43	Technology	Technology	NNP
1768	163	44	and	and	CC
1768	163	45	Firm	Firm	NNP
1768	163	46	Performance	Performance	NNP
1768	163	47	:	:	:
1768	163	48	A	a	DT
1768	163	49	Study	Study	NNP
1768	163	50	of	of	IN
1768	163	51	the	the	DT
1768	163	52	Valve	Valve	NNP
1768	163	53	Manufacturing	Manufacturing	NNP
1768	163	54	Sector	Sector	NNP
1768	163	55	,	,	,
1768	163	56	”	"	''
1768	163	57	Information	Information	NNP
1768	163	58	Systems	Systems	NNPS
1768	163	59	Research	Research	NNP
1768	163	60	3	3	CD
1768	163	61	,	,	,
1768	163	62	no	no	UH
1768	163	63	.	.	.
1768	164	1	4	4	CD
1768	164	2	(	(	-LRB-
1768	164	3	1992	1992	CD
1768	164	4	)	)	-RRB-
1768	164	5	:	:	:
1768	164	6	307–33	307–33	CD
1768	164	7	.	.	.
1768	165	1	15	15	CD
1768	165	2	.	.	.
1768	166	1	A.	A.	NNP
1768	166	2	Lederer	Lederer	NNP
1768	166	3	and	and	CC
1768	166	4	V.	V.	NNP
1768	166	5	Sethi	Sethi	NNP
1768	166	6	,	,	,
1768	166	7	“	"	``
1768	166	8	The	the	DT
1768	166	9	Implementation	Implementation	NNP
1768	166	10	of	of	IN
1768	166	11	Strategic	Strategic	NNP
1768	166	12	Information	Information	NNP
1768	166	13	Systems	Systems	NNPS
1768	166	14	Planning	Planning	NNP
1768	166	15	Methodologies	Methodologies	NNPS
1768	166	16	,	,	,
1768	166	17	”	"	''
1768	166	18	MIS	MIS	NNP
1768	166	19	Quarterly	Quarterly	NNP
1768	166	20	(	(	-LRB-
1768	166	21	1988	1988	CD
1768	166	22	)	)	-RRB-
1768	166	23	:	:	:
1768	166	24	445–461	445–461	CD
1768	166	25	;	;	:
1768	166	26	J.	J.	NNP
1768	166	27	Thong	Thong	NNP
1768	166	28	,	,	,
1768	166	29	C.	C.	NNP
1768	166	30	Yap	Yap	NNP
1768	166	31	,	,	,
1768	166	32	and	and	CC
1768	166	33	K.	K.	NNP
1768	166	34	Raman	Raman	NNP
1768	166	35	,	,	,
1768	166	36	“	"	``
1768	166	37	Top	Top	NNP
1768	166	38	Management	Management	NNP
1768	166	39	Support	Support	NNP
1768	166	40	,	,	,
1768	166	41	External	External	NNP
1768	166	42	Expertise	Expertise	NNP
1768	166	43	and	and	CC
1768	166	44	Information	Information	NNP
1768	166	45	Systems	Systems	NNPS
1768	166	46	Implementation	implementation	NN
1768	166	47	in	in	IN
1768	166	48	Small	Small	NNP
1768	166	49	Business	Business	NNP
1768	166	50	,	,	,
1768	166	51	”	"	''
1768	166	52	Information	Information	NNP
1768	166	53	Systems	Systems	NNPS
1768	166	54	Research	Research	NNP
1768	166	55	7	7	CD
1768	166	56	,	,	,
1768	166	57	no	no	UH
1768	166	58	.	.	.
1768	167	1	2	2	CD
1768	167	2	(	(	-LRB-
1768	167	3	1996	1996	CD
1768	167	4	)	)	-RRB-
1768	167	5	:	:	:
1768	167	6	248–67	248–67	CD
1768	167	7	;	;	:
1768	167	8	M.	M.	NNP
1768	167	9	Earl	Earl	NNP
1768	167	10	,	,	,
1768	167	11	“	"	``
1768	167	12	Experiences	experience	NNS
1768	167	13	in	in	IN
1768	167	14	Strategic	Strategic	NNP
1768	167	15	Information	Information	NNP
1768	167	16	Systems	Systems	NNPS
1768	167	17	Planning	Planning	NNP
1768	167	18	,	,	,
1768	167	19	”	"	''
1768	167	20	MIS	MIS	NNP
1768	167	21	Quarterly	Quarterly	NNP
1768	167	22	(	(	-LRB-
1768	167	23	1993	1993	CD
1768	167	24	)	)	-RRB-
1768	167	25	:	:	:
1768	167	26	1–24	1–24	CD
1768	167	27	;	;	:
1768	167	28	A.	A.	NNP
1768	167	29	Boynton	Boynton	NNP
1768	167	30	and	and	CC
1768	167	31	R.	R.	NNP
1768	167	32	Zmud	Zmud	NNP
1768	167	33	,	,	,
1768	167	34	“	"	``
1768	167	35	Information	Information	NNP
1768	167	36	Technology	Technology	NNP
1768	167	37	Planning	Planning	NNP
1768	167	38	in	in	IN
1768	167	39	the	the	DT
1768	167	40	1990	1990	CD
1768	167	41	’s	’s	POS
1768	167	42	:	:	:
1768	167	43	Directions	direction	NNS
1768	167	44	for	for	IN
1768	167	45	Practice	Practice	NNP
1768	167	46	and	and	CC
1768	167	47	Research	Research	NNP
1768	167	48	,	,	,
1768	167	49	”	"	''
1768	167	50	MIS	MIS	NNP
1768	167	51	Quarterly	Quarterly	NNP
1768	167	52	11	11	CD
1768	167	53	,	,	,
1768	167	54	no	no	UH
1768	167	55	.	.	.
1768	168	1	1	1	CD
1768	168	2	(	(	-LRB-
1768	168	3	1987	1987	CD
1768	168	4	)	)	-RRB-
1768	168	5	:	:	:
1768	168	6	59–72	59–72	CD
1768	168	7	.	.	.
1768	169	1	16	16	CD
1768	169	2	.	.	.
1768	170	1	S.	S.	NNP
1768	170	2	Jarvenpaa	Jarvenpaa	NNP
1768	170	3	and	and	CC
1768	170	4	B.	B.	NNP
1768	170	5	Ives	Ives	NNP
1768	170	6	,	,	,
1768	170	7	“	"	``
1768	170	8	Information	Information	NNP
1768	170	9	Technology	Technology	NNP
1768	170	10	and	and	CC
1768	170	11	Corporate	Corporate	NNP
1768	170	12	Strategy	Strategy	NNP
1768	170	13	:	:	:
1768	170	14	A	a	DT
1768	170	15	View	view	NN
1768	170	16	from	from	IN
1768	170	17	the	the	DT
1768	170	18	Top	Top	NNP
1768	170	19	,	,	,
1768	170	20	”	"	''
1768	170	21	Information	Information	NNP
1768	170	22	Systems	Systems	NNPS
1768	170	23	Research	Research	NNP
1768	170	24	1	1	CD
1768	170	25	,	,	,
1768	170	26	no	no	UH
1768	170	27	.	.	.
1768	171	1	4	4	CD
1768	171	2	(	(	-LRB-
1768	171	3	1990	1990	CD
1768	171	4	)	)	-RRB-
1768	171	5	:	:	:
1768	171	6	351–76	351–76	CD
1768	171	7	.	.	.
1768	172	1	17	17	CD
1768	172	2	.	.	.
1768	173	1	Chen	Chen	NNP
1768	173	2	,	,	,
1768	173	3	Germain	Germain	NNP
1768	173	4	,	,	,
1768	173	5	and	and	CC
1768	173	6	Yang	Yang	NNP
1768	173	7	,	,	,
1768	173	8	“	"	``
1768	173	9	An	an	DT
1768	173	10	Exploration	Exploration	NNP
1768	173	11	into	into	IN
1768	173	12	the	the	DT
1768	173	13	Practices	Practices	NNPS
1768	173	14	of	of	IN
1768	173	15	Library	Library	NNP
1768	173	16	Web	Web	NNP
1768	173	17	Usability	Usability	NNP
1768	173	18	in	in	IN
1768	173	19	ARL	ARL	NNP
1768	173	20	Academic	Academic	NNP
1768	173	21	Libraries	Libraries	NNPS
1768	173	22	.	.	.
1768	173	23	”	"	''
1768	173	24	18	18	CD
1768	173	25	.	.	.
1768	174	1	Ibid	ibid	RB
1768	174	2	.	.	.
1768	175	1	19	19	CD
1768	175	2	.	.	.
1768	176	1	J.	J.	NNP
1768	176	2	Veldof	Veldof	NNP
1768	176	3	and	and	CC
1768	176	4	S.	S.	NNP
1768	176	5	Nackerud	Nackerud	NNP
1768	176	6	,	,	,
1768	176	7	“	"	``
1768	176	8	Do	do	VBP
1768	176	9	You	-PRON-	PRP
1768	176	10	Have	have	VB
1768	176	11	the	the	DT
1768	176	12	Right	right	JJ
1768	176	13	Stuff	Stuff	NNP
1768	176	14	?	?	.
1768	177	1	Seven	seven	CD
1768	177	2	Areas	Areas	NNPS
1768	177	3	of	of	IN
1768	177	4	Expertise	Expertise	NNP
1768	177	5	for	for	IN
1768	177	6	Successful	successful	JJ
1768	177	7	Web	web	NN
1768	177	8	Site	site	NN
1768	177	9	Design	design	NN
1768	177	10	in	in	IN
1768	177	11	Libraries	library	NNS
1768	177	12	,	,	,
1768	177	13	”	"	''
1768	177	14	Internet	internet	NN
1768	177	15	Reference	Reference	NNP
1768	177	16	Services	Services	NNPS
1768	177	17	Quarterly	Quarterly	NNP
1768	177	18	6	6	CD
1768	177	19	,	,	,
1768	177	20	no	no	UH
1768	177	21	.	.	.
1768	178	1	1	1	CD
1768	178	2	(	(	-LRB-
1768	178	3	2001	2001	CD
1768	178	4	)	)	-RRB-
1768	178	5	:	:	:
1768	178	6	20	20	CD
1768	178	7	.	.	.
1768	179	1	20	20	CD
1768	179	2	.	.	.
1768	180	1	Chen	Chen	NNP
1768	180	2	,	,	,
1768	180	3	Germain	Germain	NNP
1768	180	4	,	,	,
1768	180	5	Yang	Yang	NNP
1768	180	6	,	,	,
1768	180	7	“	"	``
1768	180	8	An	an	DT
1768	180	9	Exploration	Exploration	NNP
1768	180	10	into	into	IN
1768	180	11	the	the	DT
1768	180	12	Practices	Practices	NNPS
1768	180	13	of	of	IN
1768	180	14	Library	Library	NNP
1768	180	15	Web	Web	NNP
1768	180	16	Usability	Usability	NNP
1768	180	17	in	in	IN
1768	180	18	ARL	ARL	NNP
1768	180	19	Academic	Academic	NNP
1768	180	20	Libraries	Libraries	NNPS
1768	180	21	”	"	''
1768	180	22	;	;	:
1768	180	23	R.	R.	NNP
1768	180	24	Raward	Raward	NNP
1768	180	25	,	,	,
1768	180	26	“	"	``
1768	180	27	Academic	Academic	NNP
1768	180	28	Library	Library	NNP
1768	180	29	Website	Website	NNP
1768	180	30	Design	Design	NNP
1768	180	31	Principles	Principles	NNPS
1768	180	32	:	:	:
1768	180	33	Development	development	NN
1768	180	34	of	of	IN
1768	180	35	a	a	DT
1768	180	36	Checklist	Checklist	NNP
1768	180	37	,	,	,
1768	180	38	”	"	''
1768	180	39	Australian	Australian	NNP
1768	180	40	Academic	Academic	NNP
1768	180	41	&	&	CC
1768	180	42	Research	Research	NNP
1768	180	43	Libraries	Libraries	NNP
1768	180	44	32	32	CD
1768	180	45	,	,	,
1768	180	46	no	no	UH
1768	180	47	.	.	.
1768	181	1	2	2	CD
1768	181	2	(	(	-LRB-
1768	181	3	2001	2001	CD
1768	181	4	)	)	-RRB-
1768	181	5	:	:	:
1768	181	6	123–36	123–36	CD
1768	181	7	;	;	:
1768	181	8	J.	J.	NNP
1768	181	9	Bobay	Bobay	NNP
1768	181	10	et	et	NNP
1768	181	11	al	al	NNP
1768	181	12	.	.	NNP
1768	181	13	,	,	,
1768	181	14	“	"	``
1768	181	15	Working	work	VBG
1768	181	16	With	with	IN
1768	181	17	Consultants	consultant	NNS
1768	181	18	to	to	TO
1768	181	19	Test	test	VB
1768	181	20	Usability	usability	NN
1768	181	21	:	:	:
1768	181	22	The	the	DT
1768	181	23	Indiana	Indiana	NNP
1768	181	24	University	University	NNP
1768	181	25	Bloomington	Bloomington	NNP
1768	181	26	Experience	Experience	NNP
1768	181	27	,	,	,
1768	181	28	”	"	''
1768	181	29	in	in	IN
1768	181	30	Usability	Usability	NNP
1768	181	31	Assessment	Assessment	NNP
1768	181	32	of	of	IN
1768	181	33	Library	Library	NNP
1768	181	34	-	-	HYPH
1768	181	35	Related	relate	VBN
1768	181	36	Web	web	NN
1768	181	37	Sites	site	NNS
1768	181	38	:	:	:
1768	181	39	Methods	Methods	NNP
1768	181	40	and	and	CC
1768	181	41	Case	Case	NNP
1768	181	42	Studies	Studies	NNPS
1768	181	43	,	,	,
1768	181	44	ed	ed	NN
1768	181	45	.	.	.
1768	182	1	N.	N.	NNP
1768	182	2	Campbell	Campbell	NNP
1768	182	3	(	(	-LRB-
1768	182	4	Chicago	Chicago	NNP
1768	182	5	:	:	:
1768	182	6	ALA	ALA	NNP
1768	182	7	,	,	,
1768	182	8	2002	2002	CD
1768	182	9	)	)	-RRB-
1768	182	10	:	:	:
1768	182	11	60–76	60–76	LS
1768	182	12	;	;	:
1768	182	13	H.	H.	NNP
1768	182	14	King	King	NNP
1768	182	15	and	and	CC
1768	182	16	C.	C.	NNP
1768	182	17	Jannik	Jannik	NNP
1768	182	18	,	,	,
1768	182	19	“	"	``
1768	182	20	Redesigning	redesign	VBG
1768	182	21	for	for	IN
1768	182	22	Usability	usability	NN
1768	182	23	:	:	:
1768	182	24	Information	Information	NNP
1768	182	25	Architecture	Architecture	NNP
1768	182	26	and	and	CC
1768	182	27	Usability	Usability	NNP
1768	182	28	Testing	Testing	NNP
1768	182	29	for	for	IN
1768	182	30	Georgia	Georgia	NNP
1768	182	31	Tech	Tech	NNP
1768	182	32	Library	Library	NNP
1768	182	33	’s	’s	,
1768	182	34	Website	website	NN
1768	182	35	,	,	,
1768	182	36	”	"	''
1768	182	37	OCLC	OCLC	NNP
1768	182	38	Systems	Systems	NNPS
1768	182	39	&	&	CC
1768	182	40	Services	Services	NNP
1768	182	41	21	21	CD
1768	182	42	,	,	,
1768	182	43	no	no	UH
1768	182	44	.	.	.
1768	183	1	3	3	CD
1768	183	2	(	(	-LRB-
1768	183	3	2005	2005	CD
1768	183	4	)	)	-RRB-
1768	183	5	:	:	:
1768	183	6	235–43	235–43	CD
1768	183	7	.	.	.
1768	184	1	21	21	CD
1768	184	2	.	.	.
1768	185	1	J.	J.	NNP
1768	185	2	H.	H.	NNP
1768	185	3	Spyridakis	Spyridakis	NNP
1768	185	4	,	,	,
1768	185	5	J.	J.	NNP
1768	186	1	B.	B.	NNP
1768	186	2	Barrick	Barrick	NNP
1768	186	3	,	,	,
1768	186	4	and	and	CC
1768	186	5	E.	E.	NNP
1768	186	6	Cuddihy	Cuddihy	NNP
1768	186	7	,	,	,
1768	186	8	“	"	``
1768	186	9	Internet-	Internet-	NNP
1768	186	10	Based	Based	NNP
1768	186	11	Research	Research	NNP
1768	186	12	:	:	:
1768	186	13	Providing	provide	VBG
1768	186	14	a	a	DT
1768	186	15	Foundation	Foundation	NNP
1768	186	16	for	for	IN
1768	186	17	Web	web	NN
1768	186	18	-	-	HYPH
1768	186	19	Design	Design	NNP
1768	186	20	Guidelines	Guidelines	NNPS
1768	186	21	,	,	,
1768	186	22	”	"	''
1768	186	23	IEEE	IEEE	NNP
1768	186	24	Transactions	transaction	NNS
1768	186	25	on	on	IN
1768	186	26	Professional	Professional	NNP
1768	186	27	Communication	Communication	NNP
1768	186	28	48	48	CD
1768	186	29	,	,	,
1768	186	30	no	no	UH
1768	186	31	.	.	.
1768	187	1	3	3	CD
1768	187	2	(	(	-LRB-
1768	187	3	2005	2005	CD
1768	187	4	)	)	-RRB-
1768	187	5	:	:	:
1768	187	6	242–60	242–60	CD
1768	187	7	;	;	:
1768	187	8	T.	T.	NNP
1768	187	9	A.	a.	NN
1768	187	10	Powell	Powell	NNP
1768	187	11	,	,	,
1768	187	12	Web	Web	NNP
1768	187	13	Design	design	NN
1768	187	14	:	:	:
1768	187	15	The	the	DT
1768	187	16	Complete	Complete	NNP
1768	187	17	Reference	Reference	NNP
1768	187	18	(	(	-LRB-
1768	187	19	Berkeley	Berkeley	NNP
1768	187	20	,	,	,
1768	187	21	Calif.	California	NNP
1768	187	22	:	:	:
1768	187	23	Osborne	Osborne	NNP
1768	187	24	/	/	SYM
1768	187	25	McGraw	McGraw	NNP
1768	187	26	-	-	HYPH
1768	187	27	Hill	Hill	NNP
1768	187	28	,	,	,
1768	187	29	2002	2002	CD
1768	187	30	)	)	-RRB-
1768	187	31	.	.	.
1768	188	1	22	22	CD
1768	188	2	.	.	.
1768	189	1	Powell	Powell	NNP
1768	189	2	,	,	,
1768	189	3	Web	Web	NNP
1768	189	4	Design	Design	NNP
1768	189	5	.	.	.
1768	190	1	23	23	CD
1768	190	2	.	.	.
1768	191	1	R.	R.	NNP
1768	191	2	Tolliver	Tolliver	NNP
1768	191	3	,	,	,
1768	191	4	D.	D.	NNP
1768	191	5	Carter	Carter	NNP
1768	191	6	,	,	,
1768	191	7	and	and	CC
1768	191	8	S.	S.	NNP
1768	191	9	Chapman	Chapman	NNP
1768	191	10	,	,	,
1768	191	11	“	"	``
1768	191	12	Website	Website	NNP
1768	191	13	Redesign	Redesign	NNP
1768	191	14	and	and	CC
1768	191	15	Testing	test	VBG
1768	191	16	with	with	IN
1768	191	17	a	a	DT
1768	191	18	Usability	Usability	NNP
1768	191	19	Consultant	consultant	NN
1768	191	20	:	:	:
1768	191	21	Lessons	lesson	NNS
1768	191	22	Learned	learn	VBN
1768	191	23	,	,	,
1768	191	24	”	"	''
1768	191	25	OCLC	OCLC	NNP
1768	191	26	Systems	Systems	NNPS
1768	191	27	&	&	CC
1768	191	28	Services	Services	NNP
1768	191	29	21	21	CD
1768	191	30	,	,	,
1768	191	31	no	no	UH
1768	191	32	.	.	.
1768	192	1	3	3	CD
1768	192	2	(	(	-LRB-
1768	192	3	2005	2005	CD
1768	192	4	)	)	-RRB-
1768	192	5	:	:	:
1768	192	6	156–66	156–66	CD
1768	192	7	;	;	:
1768	192	8	L.	L.	NNP
1768	192	9	VandeCreek	VandeCreek	NNP
1768	192	10	,	,	,
1768	192	11	author	author	NN
1768	192	12	tried	try	VBD
1768	192	13	to	to	TO
1768	192	14	increase	increase	VB
1768	192	15	responses	response	NNS
1768	192	16	using	use	VBG
1768	192	17	various	various	JJ
1768	192	18	means	mean	NNS
1768	192	19	,	,	,
1768	192	20	the	the	DT
1768	192	21	number	number	NN
1768	192	22	of	of	IN
1768	192	23	responses	response	NNS
1768	192	24	does	do	VBZ
1768	192	25	not	not	RB
1768	192	26	allow	allow	VB
1768	192	27	one	one	PRP
1768	192	28	to	to	TO
1768	192	29	use	use	VB
1768	192	30	a	a	DT
1768	192	31	sophisticated	sophisticated	JJ
1768	192	32	analytical	analytical	JJ
1768	192	33	technique	technique	NN
1768	192	34	such	such	JJ
1768	192	35	as	as	IN
1768	192	36	regression	regression	NN
1768	192	37	.	.	.
1768	193	1	This	this	DT
1768	193	2	study	study	NN
1768	193	3	includes	include	VBZ
1768	193	4	academic	academic	JJ
1768	193	5	libraries	library	NNS
1768	193	6	with	with	IN
1768	193	7	a	a	DT
1768	193	8	web	web	NN
1768	193	9	designer	designer	NN
1768	193	10	within	within	IN
1768	193	11	the	the	DT
1768	193	12	library	library	NN
1768	193	13	;	;	:
1768	193	14	as	as	IN
1768	193	15	a	a	DT
1768	193	16	consequence	consequence	NN
1768	193	17	,	,	,
1768	193	18	libraries	librarie	VBZ
1768	193	19	without	without	IN
1768	193	20	a	a	DT
1768	193	21	web	web	NN
1768	193	22	designer	designer	NN
1768	193	23	are	be	VBP
1768	193	24	not	not	RB
1768	193	25	included	include	VBN
1768	193	26	.	.	.
1768	194	1	It	-PRON-	PRP
1768	194	2	is	be	VBZ
1768	194	3	recommended	recommend	VBN
1768	194	4	to	to	TO
1768	194	5	collect	collect	VB
1768	194	6	data	datum	NNS
1768	194	7	from	from	IN
1768	194	8	both	both	DT
1768	194	9	groups	group	NNS
1768	194	10	and	and	CC
1768	194	11	compare	compare	VB
1768	194	12	those	those	DT
1768	194	13	with	with	IN
1768	194	14	a	a	DT
1768	194	15	designer	designer	NN
1768	194	16	(	(	-LRB-
1768	194	17	resource	resource	NN
1768	194	18	rich	rich	JJ
1768	194	19	)	)	-RRB-
1768	194	20	and	and	CC
1768	194	21	without	without	IN
1768	194	22	a	a	DT
1768	194	23	designer	designer	NN
1768	194	24	(	(	-LRB-
1768	194	25	resource	resource	NN
1768	194	26	poor	poor	JJ
1768	194	27	)	)	-RRB-
1768	194	28	,	,	,
1768	194	29	and	and	CC
1768	194	30	discover	discover	VBP
1768	194	31	underlying	underlying	JJ
1768	194	32	patterns	pattern	NNS
1768	194	33	of	of	IN
1768	194	34	the	the	DT
1768	194	35	factors	factor	NNS
1768	194	36	impacting	impact	VBG
1768	194	37	website	website	NN
1768	194	38	designs	design	NNS
1768	194	39	and	and	CC
1768	194	40	offer	offer	VBP
1768	194	41	implications	implication	NNS
1768	194	42	for	for	IN
1768	194	43	aca-	aca-	NN
1768	194	44	demia	demia	NN
1768	194	45	and	and	CC
1768	194	46	managers	manager	NNS
1768	194	47	.	.	.
1768	195	1	References	reference	NNS
1768	195	2	1	1	CD
1768	195	3	.	.	.
1768	196	1	D.	D.	NNP
1768	196	2	V.	V.	NNP
1768	196	3	Parboteeah	Parboteeah	NNP
1768	196	4	,	,	,
1768	196	5	J.	J.	NNP
1768	196	6	S.	S.	NNP
1768	196	7	Valacich	Valacich	NNP
1768	196	8	and	and	CC
1768	196	9	J.	J.	NNP
1768	196	10	D.	D.	NNP
1768	196	11	Wells	Wells	NNP
1768	196	12	,	,	,
1768	196	13	“	"	``
1768	196	14	The	the	DT
1768	196	15	Influence	Influence	NNP
1768	196	16	of	of	IN
1768	196	17	Website	Website	NNP
1768	196	18	Characteristics	Characteristics	NNP
1768	196	19	on	on	IN
1768	196	20	a	a	DT
1768	196	21	Consumer	consumer	NN
1768	196	22	’s	’s	,
1768	196	23	Urge	Urge	NNP
1768	196	24	to	to	TO
1768	196	25	Buy	buy	VB
1768	196	26	Impulsively	impulsively	RB
1768	196	27	,	,	,
1768	196	28	”	"	''
1768	196	29	Information	Information	NNP
1768	196	30	Systems	Systems	NNPS
1768	196	31	Research	Research	NNP
1768	196	32	20	20	CD
1768	196	33	,	,	,
1768	196	34	no	no	UH
1768	196	35	.	.	.
1768	197	1	1	1	CD
1768	197	2	(	(	-LRB-
1768	197	3	2009	2009	CD
1768	197	4	)	)	-RRB-
1768	197	5	:	:	:
1768	197	6	60–78	60–78	CD
1768	197	7	;	;	:
1768	197	8	M	M	NNP
1768	197	9	-	-	HYPH
1768	197	10	H.	H.	NNP
1768	197	11	Huang	Huang	NNP
1768	197	12	,	,	,
1768	197	13	“	"	``
1768	197	14	Designing	Designing	NNP
1768	197	15	Web	web	NN
1768	197	16	Site	site	NN
1768	197	17	Attributes	Attributes	NNPS
1768	197	18	to	to	TO
1768	197	19	Induce	induce	VB
1768	197	20	Experiential	Experiential	NNP
1768	197	21	Encounters	Encounters	NNPS
1768	197	22	,	,	,
1768	197	23	”	"	''
1768	197	24	Computers	computer	NNS
1768	197	25	in	in	IN
1768	197	26	Human	Human	NNP
1768	197	27	Behavior	Behavior	NNP
1768	197	28	19	19	CD
1768	197	29	(	(	-LRB-
1768	197	30	2003	2003	CD
1768	197	31	)	)	-RRB-
1768	197	32	:	:	:
1768	197	33	425–42	425–42	CD
1768	197	34	.	.	.
1768	198	1	2	2	LS
1768	198	2	.	.	.
1768	199	1	Y	Y	NNP
1768	199	2	-	-	HYPH
1768	199	3	M.	M.	NNP
1768	199	4	Kim	Kim	NNP
1768	199	5	,	,	,
1768	199	6	“	"	``
1768	199	7	The	the	DT
1768	199	8	Adoption	Adoption	NNP
1768	199	9	of	of	IN
1768	199	10	University	University	NNP
1768	199	11	Library	Library	NNP
1768	199	12	Web	Web	NNP
1768	199	13	Site	Site	NNP
1768	199	14	Resources	resource	NNS
1768	199	15	:	:	:
1768	199	16	A	a	DT
1768	199	17	Multigroup	Multigroup	NNP
1768	199	18	Analysis	Analysis	NNP
1768	199	19	,	,	,
1768	199	20	”	"	''
1768	199	21	Journal	Journal	NNP
1768	199	22	of	of	IN
1768	199	23	the	the	DT
1768	199	24	American	American	NNP
1768	199	25	Society	Society	NNP
1768	199	26	for	for	IN
1768	199	27	Information	Information	NNP
1768	199	28	Science	Science	NNP
1768	199	29	&	&	CC
1768	199	30	Technology	Technology	NNP
1768	199	31	61	61	CD
1768	199	32	,	,	,
1768	199	33	no	no	UH
1768	199	34	.	.	.
1768	200	1	5	5	CD
1768	200	2	(	(	-LRB-
1768	200	3	2010	2010	CD
1768	200	4	)	)	-RRB-
1768	200	5	:	:	:
1768	200	6	978–93	978–93	CD
1768	200	7	;	;	:
1768	200	8	O.	O.	NNP
1768	200	9	Nov	Nov	NNP
1768	200	10	and	and	CC
1768	200	11	C.	C.	NNP
1768	200	12	Ye	Ye	NNP
1768	200	13	,	,	,
1768	200	14	“	"	``
1768	200	15	Users	user	NNS
1768	200	16	’	’	POS
1768	200	17	Personality	Personality	NNP
1768	200	18	and	and	CC
1768	200	19	Perceived	Perceived	NNP
1768	200	20	Ease	Ease	NNP
1768	200	21	of	of	IN
1768	200	22	Use	Use	NNP
1768	200	23	of	of	IN
1768	200	24	Digital	Digital	NNP
1768	200	25	Libraries	Libraries	NNPS
1768	200	26	:	:	:
1768	200	27	The	the	DT
1768	200	28	Case	Case	NNP
1768	200	29	for	for	IN
1768	200	30	Resistance	resistance	NN
1768	200	31	to	to	IN
1768	200	32	Change	change	VB
1768	200	33	,	,	,
1768	200	34	”	"	''
1768	200	35	Journal	Journal	NNP
1768	200	36	of	of	IN
1768	200	37	the	the	DT
1768	200	38	American	American	NNP
1768	200	39	Society	Society	NNP
1768	200	40	for	for	IN
1768	200	41	Information	Information	NNP
1768	200	42	Science	Science	NNP
1768	200	43	&	&	CC
1768	200	44	Technology	Technology	NNP
1768	200	45	59	59	CD
1768	200	46	(	(	-LRB-
1768	200	47	2008	2008	CD
1768	200	48	)	)	-RRB-
1768	200	49	:	:	:
1768	200	50	845–51	845–51	CD
1768	200	51	;	;	:
1768	200	52	N.	N.	NNP
1768	200	53	Park	Park	NNP
1768	200	54	et	et	FW
1768	200	55	al	al	NNP
1768	200	56	.	.	NNP
1768	200	57	,	,	,
1768	200	58	“	"	``
1768	200	59	User	User	NNP
1768	200	60	Acceptance	Acceptance	NNP
1768	200	61	of	of	IN
1768	200	62	A	a	DT
1768	200	63	Digital	Digital	NNP
1768	200	64	Library	Library	NNP
1768	200	65	System	System	NNP
1768	200	66	in	in	IN
1768	200	67	Developing	Developing	NNP
1768	200	68	Countries	Countries	NNPS
1768	200	69	:	:	:
1768	200	70	An	an	DT
1768	200	71	Application	application	NN
1768	200	72	of	of	IN
1768	200	73	the	the	DT
1768	200	74	Technology	Technology	NNP
1768	200	75	Acceptance	Acceptance	NNP
1768	200	76	Model	Model	NNP
1768	200	77	”	"	''
1768	200	78	International	International	NNP
1768	200	79	Journal	Journal	NNP
1768	200	80	of	of	IN
1768	200	81	Information	Information	NNP
1768	200	82	Management	Management	NNP
1768	200	83	29	29	CD
1768	200	84	,	,	,
1768	200	85	no	no	UH
1768	200	86	.	.	.
1768	201	1	3	3	CD
1768	201	2	(	(	-LRB-
1768	201	3	2009	2009	CD
1768	201	4	)	)	-RRB-
1768	201	5	:	:	:
1768	201	6	196–209	196–209	CD
1768	201	7	.	.	.
1768	202	1	3	3	LS
1768	202	2	.	.	.
1768	203	1	W.	W.	NNP
1768	203	2	Hong	Hong	NNP
1768	203	3	et	et	NNP
1768	203	4	al	al	NNP
1768	203	5	.	.	NNP
1768	203	6	,	,	,
1768	203	7	“	"	``
1768	203	8	Determinants	Determinants	NNPS
1768	203	9	of	of	IN
1768	203	10	User	User	NNP
1768	203	11	Acceptance	Acceptance	NNP
1768	203	12	of	of	IN
1768	203	13	Digital	Digital	NNP
1768	203	14	Libraries	Libraries	NNPS
1768	203	15	:	:	:
1768	203	16	An	an	DT
1768	203	17	Empirical	Empirical	NNP
1768	203	18	Examination	examination	NN
1768	203	19	of	of	IN
1768	203	20	Individual	Individual	NNP
1768	203	21	Differences	Differences	NNPS
1768	203	22	and	and	CC
1768	203	23	System	System	NNP
1768	203	24	Characteristics	Characteristics	NNP
1768	203	25	,	,	,
1768	203	26	”	"	''
1768	203	27	Journal	Journal	NNP
1768	203	28	of	of	IN
1768	203	29	Management	Management	NNP
1768	203	30	Information	Information	NNP
1768	203	31	Systems	Systems	NNP
1768	203	32	18	18	CD
1768	203	33	,	,	,
1768	203	34	no	no	UH
1768	203	35	.	.	.
1768	204	1	3	3	LS
1768	204	2	(	(	-LRB-
1768	204	3	2001–2	2001–2	CD
1768	204	4	)	)	-RRB-
1768	204	5	:	:	:
1768	204	6	97–124	97–124	XX
1768	204	7	.	.	.
1768	205	1	4	4	LS
1768	205	2	.	.	.
1768	206	1	Parboteeah	Parboteeah	NNP
1768	206	2	,	,	,
1768	206	3	Valacich	Valacich	NNP
1768	206	4	and	and	CC
1768	206	5	Wells	Wells	NNP
1768	206	6	,	,	,
1768	206	7	“	"	``
1768	206	8	The	the	DT
1768	206	9	Influence	Influence	NNP
1768	206	10	of	of	IN
1768	206	11	Website	Website	NNP
1768	206	12	Characteristics	Characteristics	NNPS
1768	206	13	;	;	:
1768	206	14	J.	J.	NNP
1768	206	15	Palmer	Palmer	NNP
1768	206	16	,	,	,
1768	206	17	“	"	``
1768	206	18	Web	web	NN
1768	206	19	Site	site	NN
1768	206	20	Usability	Usability	NNP
1768	206	21	,	,	,
1768	206	22	Design	design	NN
1768	206	23	,	,	,
1768	206	24	and	and	CC
1768	206	25	Performance	Performance	NNP
1768	206	26	Metrics	Metrics	NNP
1768	206	27	,	,	,
1768	206	28	”	"	''
1768	206	29	Information	Information	NNP
1768	206	30	Systems	Systems	NNPS
1768	206	31	Research	Research	NNP
1768	206	32	13	13	CD
1768	206	33	,	,	,
1768	206	34	no	no	UH
1768	206	35	.	.	.
1768	207	1	2	2	CD
1768	207	2	(	(	-LRB-
1768	207	3	2002	2002	CD
1768	207	4	)	)	-RRB-
1768	207	5	:	:	:
1768	207	6	151–67	151–67	CD
1768	207	7	.	.	.
1768	208	1	5	5	CD
1768	208	2	.	.	.
1768	209	1	C.	C.	NNP
1768	209	2	Burton	Burton	NNP
1768	209	3	,	,	,
1768	209	4	“	"	``
1768	209	5	Library	library	NN
1768	209	6	Web	web	NN
1768	209	7	site	site	NN
1768	209	8	User	User	NNP
1768	209	9	Testing	testing	NN
1768	209	10	,	,	,
1768	209	11	”	"	''
1768	209	12	Collect	collect	VB
1768	209	13	&	&	CC
1768	209	14	Undergraduate	Undergraduate	NNP
1768	209	15	Libraries	Libraries	NNP
1768	209	16	9	9	CD
1768	209	17	,	,	,
1768	209	18	(	(	-LRB-
1768	209	19	2002	2002	CD
1768	209	20	)	)	-RRB-
1768	209	21	:	:	:
1768	209	22	10	10	CD
1768	209	23	;	;	:
1768	209	24	S.	S.	NNP
1768	209	25	Ryan	Ryan	NNP
1768	209	26	,	,	,
1768	209	27	“	"	``
1768	209	28	Library	Library	NNP
1768	209	29	Web	Web	NNP
1768	209	30	Site	Site	NNP
1768	209	31	Administration	Administration	NNP
1768	209	32	:	:	:
1768	209	33	A	a	DT
1768	209	34	Strategic	Strategic	NNP
1768	209	35	Planning	Planning	NNP
1768	209	36	Model	Model	NNP
1768	209	37	for	for	IN
1768	209	38	the	the	DT
1768	209	39	Smaller	small	JJR
1768	209	40	Academic	Academic	NNP
1768	209	41	Library	Library	NNP
1768	209	42	,	,	,
1768	209	43	”	"	''
1768	209	44	Journal	Journal	NNP
1768	209	45	of	of	IN
1768	209	46	Academic	Academic	NNP
1768	209	47	Librarianship	Librarianship	NNP
1768	209	48	29	29	CD
1768	209	49	,	,	,
1768	209	50	no	no	UH
1768	209	51	.	.	.
1768	210	1	4	4	CD
1768	210	2	(	(	-LRB-
1768	210	3	2003	2003	CD
1768	210	4	)	)	-RRB-
1768	210	5	:	:	:
1768	210	6	207–18	207–18	CD
1768	210	7	;	;	:
1768	210	8	Y	Y	NNP
1768	210	9	-	-	HYPH
1768	210	10	H	H	NNP
1768	210	11	Chen	Chen	NNP
1768	210	12	,	,	,
1768	210	13	C.A.	C.A.	NNP
1768	211	1	Germain	Germain	NNP
1768	211	2	.	.	.
1768	211	3	,	,	,
1768	211	4	and	and	CC
1768	211	5	H.	H.	NNP
1768	211	6	Yang	Yang	NNP
1768	211	7	,	,	,
1768	211	8	“	"	``
1768	211	9	An	an	DT
1768	211	10	Exploration	Exploration	NNP
1768	211	11	into	into	IN
1768	211	12	the	the	DT
1768	211	13	Practices	Practices	NNPS
1768	211	14	of	of	IN
1768	211	15	Library	Library	NNP
1768	211	16	Web	Web	NNP
1768	211	17	Usability	Usability	NNP
1768	211	18	in	in	IN
1768	211	19	ARL	ARL	NNP
1768	211	20	Academic	Academic	NNP
1768	211	21	Libraries	Libraries	NNPS
1768	211	22	,	,	,
1768	211	23	”	"	''
1768	211	24	Journal	Journal	NNP
1768	211	25	of	of	IN
1768	211	26	the	the	DT
1768	211	27	American	American	NNP
1768	211	28	Society	Society	NNP
1768	211	29	for	for	IN
1768	211	30	Information	Information	NNP
1768	211	31	Science	Science	NNP
1768	211	32	and	and	CC
1768	211	33	Technology	Technology	NNP
1768	211	34	60	60	CD
1768	211	35	,	,	,
1768	211	36	no	no	UH
1768	211	37	.	.	.
1768	212	1	5	5	CD
1768	212	2	(	(	-LRB-
1768	212	3	2009	2009	CD
1768	212	4	)	)	-RRB-
1768	212	5	:	:	:
1768	212	6	953–68	953–68	CD
1768	212	7	.	.	.
1768	213	1	6	6	CD
1768	213	2	.	.	.
1768	214	1	M	M	NNP
1768	214	2	-	-	HYPH
1768	214	3	H	H	NNP
1768	214	4	Huang	Huang	NNP
1768	214	5	,	,	,
1768	214	6	“	"	``
1768	214	7	Designing	Designing	NNP
1768	214	8	Web	web	NN
1768	214	9	Site	site	NN
1768	214	10	Attributes	Attributes	NNPS
1768	214	11	to	to	TO
1768	214	12	Induce	induce	VB
1768	214	13	Experiential	Experiential	NNP
1768	214	14	Encounters	Encounters	NNPS
1768	214	15	,	,	,
1768	214	16	”	"	''
1768	214	17	Computers	computer	NNS
1768	214	18	in	in	IN
1768	214	19	Human	Human	NNP
1768	214	20	Behavior	Behavior	NNP
1768	214	21	19	19	CD
1768	214	22	(	(	-LRB-
1768	214	23	2003	2003	CD
1768	214	24	)	)	-RRB-
1768	214	25	:	:	:
1768	214	26	425–42	425–42	CD
1768	214	27	.	.	.
1768	215	1	7	7	LS
1768	215	2	.	.	.
1768	216	1	W.	W.	NNP
1768	216	2	R.	R.	NNP
1768	216	3	Scott	Scott	NNP
1768	216	4	,	,	,
1768	216	5	Institutions	Institutions	NNP
1768	216	6	and	and	CC
1768	216	7	Organizations	Organizations	NNP
1768	216	8	(	(	-LRB-
1768	216	9	Thousand	Thousand	NNP
1768	216	10	Oaks	Oaks	NNPS
1768	216	11	,	,	,
1768	216	12	Calif.	California	NNP
1768	216	13	:	:	:
1768	216	14	Sage	Sage	NNP
1768	216	15	Publications	Publications	NNPS
1768	216	16	,	,	,
1768	216	17	Inc	Inc	NNP
1768	216	18	,	,	,
1768	216	19	1995	1995	CD
1768	216	20	)	)	-RRB-
1768	216	21	;	;	:
1768	216	22	P.	P.	NNP
1768	216	23	DiMaggio	DiMaggio	NNP
1768	216	24	and	and	CC
1768	216	25	W.	W.	NNP
1768	216	26	Powell	Powell	NNP
1768	216	27	,	,	,
1768	216	28	“	"	``
1768	216	29	The	the	DT
1768	216	30	Iron	Iron	NNP
1768	216	31	Cage	Cage	NNP
1768	216	32	Revisited	revisit	VBN
1768	216	33	:	:	:
1768	216	34	Institutional	Institutional	NNP
1768	216	35	Isomorphism	Isomorphism	NNP
1768	216	36	and	and	CC
1768	216	37	Collective	Collective	NNP
1768	216	38	Rationality	Rationality	NNP
1768	216	39	in	in	IN
1768	216	40	Organizational	Organizational	NNP
1768	216	41	Fields	Fields	NNPS
1768	216	42	,	,	,
1768	216	43	”	"	''
1768	216	44	American	American	NNP
1768	216	45	Sociological	Sociological	NNP
1768	216	46	Review	Review	NNP
1768	216	47	48	48	CD
1768	216	48	(	(	-LRB-
1768	216	49	1983	1983	CD
1768	216	50	)	)	-RRB-
1768	216	51	:	:	:
1768	216	52	147–60	147–60	CD
1768	216	53	.	.	.
1768	217	1	8	8	LS
1768	217	2	.	.	.
1768	218	1	W.	W.	NNP
1768	218	2	R.	R.	NNP
1768	218	3	Scott	Scott	NNP
1768	218	4	,	,	,
1768	218	5	Institutions	Institutions	NNP
1768	218	6	and	and	CC
1768	218	7	Organizations	Organizations	NNPS
1768	218	8	;	;	,
1768	218	9	H.	H.	NNP
1768	218	10	Haverman	Haverman	NNP
1768	218	11	,	,	,
1768	218	12	“	"	``
1768	218	13	Follow	follow	VB
1768	218	14	the	the	DT
1768	218	15	Leader	leader	NN
1768	218	16	:	:	:
1768	218	17	Mimetic	Mimetic	NNP
1768	218	18	Isomorphism	Isomorphism	NNP
1768	218	19	and	and	CC
1768	218	20	Entry	Entry	NNP
1768	218	21	into	into	IN
1768	218	22	New	New	NNP
1768	218	23	Markets	Markets	NNPS
1768	218	24	,	,	,
1768	218	25	”	"	''
1768	218	26	Administrative	Administrative	NNP
1768	218	27	Science	Science	NNP
1768	218	28	Quarterly	Quarterly	NNP
1768	218	29	38	38	CD
1768	218	30	,	,	,
1768	218	31	no	no	UH
1768	218	32	.	.	.
1768	219	1	4	4	CD
1768	219	2	(	(	-LRB-
1768	219	3	1993	1993	CD
1768	219	4	)	)	-RRB-
1768	219	5	:	:	:
1768	219	6	593–627	593–627	CD
1768	219	7	;	;	:
1768	219	8	M.	M.	NNP
1768	219	9	W.	W.	NNP
1768	219	10	Chiasson	Chiasson	NNP
1768	219	11	and	and	CC
1768	219	12	E.	E.	NNP
1768	219	13	Davidson	Davidson	NNP
1768	219	14	,	,	,
1768	219	15	”	"	``
1768	219	16	Taking	take	VBG
1768	219	17	Industry	Industry	NNP
1768	219	18	FActors	FActors	NNPS
1768	219	19	AFFectiNG	AFFectiNG	NNP
1768	219	20	uNiversitY	university	POS
1768	219	21	liBrArY	library	JJ
1768	219	22	WeBsite	WeBsite	NNP
1768	219	23	DesiGN	DesiGN	NNP
1768	219	24	|	|	NNP
1768	219	25	kiM	kiM	NNP
1768	219	26	107	107	CD
1768	219	27	“	"	``
1768	219	28	Usability	Usability	NNP
1768	219	29	Testing	testing	NN
1768	219	30	for	for	IN
1768	219	31	Web	Web	NNP
1768	219	32	Redesign	Redesign	NNP
1768	219	33	:	:	:
1768	219	34	A	A	NNP
1768	219	35	UCLA	UCLA	NNP
1768	219	36	Case	Case	NNP
1768	219	37	Study	study	NN
1768	219	38	,	,	,
1768	219	39	”	"	''
1768	219	40	OCLC	OCLC	NNP
1768	219	41	Systems	Systems	NNPS
1768	219	42	&	&	CC
1768	219	43	Services	Services	NNP
1768	219	44	21	21	CD
1768	219	45	,	,	,
1768	219	46	no	no	UH
1768	219	47	.	.	.
1768	220	1	3	3	CD
1768	220	2	(	(	-LRB-
1768	220	3	2005	2005	CD
1768	220	4	)	)	-RRB-
1768	220	5	:	:	:
1768	220	6	226–34	226–34	CD
1768	220	7	;	;	:
1768	220	8	J.	J.	NNP
1768	221	1	Ward	Ward	NNP
1768	221	2	,	,	,
1768	221	3	“	"	``
1768	221	4	Web	web	NN
1768	221	5	Site	site	NN
1768	221	6	Redesign	Redesign	NNP
1768	221	7	:	:	:
1768	221	8	The	the	DT
1768	221	9	University	University	NNP
1768	221	10	of	of	IN
1768	221	11	Washington	Washington	NNP
1768	221	12	Libraries	Libraries	NNPS
1768	221	13	’	’	POS
1768	221	14	Experience	experience	NN
1768	221	15	,	,	,
1768	221	16	”	"	''
1768	221	17	OCLC	OCLC	NNP
1768	221	18	Systems	Systems	NNPS
1768	221	19	&	&	CC
1768	221	20	Services	Services	NNP
1768	221	21	22	22	CD
1768	221	22	,	,	,
1768	221	23	no	no	UH
1768	221	24	.	.	.
1768	222	1	3	3	CD
1768	222	2	(	(	-LRB-
1768	222	3	2006	2006	CD
1768	222	4	)	)	-RRB-
1768	222	5	:	:	:
1768	222	6	207–16	207–16	CD
1768	222	7	.	.	.
1768	223	1	32	32	CD
1768	223	2	.	.	.
1768	224	1	Chen	Chen	NNP
1768	224	2	,	,	,
1768	224	3	Germain	Germain	NNP
1768	224	4	,	,	,
1768	224	5	and	and	CC
1768	224	6	Yang	Yang	NNP
1768	224	7	,	,	,
1768	224	8	“	"	``
1768	224	9	An	an	DT
1768	224	10	Exploration	Exploration	NNP
1768	224	11	into	into	IN
1768	224	12	the	the	DT
1768	224	13	Practices	Practices	NNPS
1768	224	14	of	of	IN
1768	224	15	Library	Library	NNP
1768	224	16	Web	Web	NNP
1768	224	17	Usability	Usability	NNP
1768	224	18	in	in	IN
1768	224	19	ARL	ARL	NNP
1768	224	20	Academic	Academic	NNP
1768	224	21	Libraries	Libraries	NNPS
1768	224	22	.	.	.
1768	224	23	”	"	''
1768	224	24	33	33	CD
1768	224	25	.	.	.
1768	225	1	Ibid	ibid	RB
1768	225	2	.	.	.
1768	226	1	34	34	CD
1768	226	2	.	.	.
1768	227	1	Kim	Kim	NNP
1768	227	2	,	,	,
1768	227	3	“	"	``
1768	227	4	The	the	DT
1768	227	5	Adoption	Adoption	NNP
1768	227	6	of	of	IN
1768	227	7	University	University	NNP
1768	227	8	Library	Library	NNP
1768	227	9	Web	Web	NNP
1768	227	10	Site	Site	NNP
1768	227	11	Resources	Resources	NNPS
1768	227	12	.	.	.
1768	227	13	”	"	''
1768	227	14	35	35	CD
1768	227	15	.	.	.
1768	228	1	Ibid	ibid	RB
1768	228	2	.	.	.
1768	229	1	36	36	CD
1768	229	2	.	.	.
1768	230	1	Ibid	ibid	RB
1768	230	2	.	.	.
1768	231	1	37	37	CD
1768	231	2	.	.	.
1768	232	1	Y	Y	NNP
1768	232	2	-	-	HYPH
1768	232	3	M.	M.	NNP
1768	232	4	Kim	Kim	NNP
1768	232	5	,	,	,
1768	232	6	“	"	``
1768	232	7	Validation	Validation	NNP
1768	232	8	of	of	IN
1768	232	9	Psychometric	Psychometric	NNP
1768	232	10	Research	Research	NNP
1768	232	11	Instruments	Instruments	NNPS
1768	232	12	:	:	:
1768	232	13	The	the	DT
1768	232	14	Case	Case	NNP
1768	232	15	of	of	IN
1768	232	16	Information	Information	NNP
1768	232	17	Science	Science	NNP
1768	232	18	,	,	,
1768	232	19	”	"	''
1768	232	20	Journal	Journal	NNP
1768	232	21	of	of	IN
1768	232	22	the	the	DT
1768	232	23	American	American	NNP
1768	232	24	Society	Society	NNP
1768	232	25	for	for	IN
1768	232	26	Information	Information	NNP
1768	232	27	Science	Science	NNP
1768	232	28	&	&	CC
1768	232	29	Technology	Technology	NNP
1768	232	30	60	60	CD
1768	232	31	,	,	,
1768	232	32	no	no	UH
1768	232	33	.	.	.
1768	233	1	6	6	CD
1768	233	2	(	(	-LRB-
1768	233	3	2009	2009	CD
1768	233	4	)	)	-RRB-
1768	233	5	:	:	:
1768	233	6	1178–91	1178–91	LS
1768	233	7	.	.	.
1768	234	1	38	38	CD
1768	234	2	.	.	.
1768	235	1	H.	H.	NNP
1768	235	2	Haverman	Haverman	NNP
1768	235	3	,	,	,
1768	235	4	“	"	``
1768	235	5	Follow	follow	VB
1768	235	6	the	the	DT
1768	235	7	Leader	leader	NN
1768	235	8	:	:	:
1768	235	9	Mimetic	Mimetic	NNP
1768	235	10	Isomorphism	Isomorphism	NNP
1768	235	11	and	and	CC
1768	235	12	Entry	Entry	NNP
1768	235	13	into	into	IN
1768	235	14	New	New	NNP
1768	235	15	Markets	Markets	NNPS
1768	235	16	,	,	,
1768	235	17	”	"	''
1768	235	18	Administrative	Administrative	NNP
1768	235	19	Science	Science	NNP
1768	235	20	Quarterly	Quarterly	NNP
1768	235	21	38	38	CD
1768	235	22	,	,	,
1768	235	23	no	no	UH
1768	235	24	.	.	.
1768	236	1	4	4	CD
1768	236	2	(	(	-LRB-
1768	236	3	1993	1993	CD
1768	236	4	)	)	-RRB-
1768	236	5	:	:	:
1768	236	6	593–627	593–627	CD
1768	236	7	.	.	.
1768	237	1	39	39	CD
1768	237	2	.	.	.
1768	238	1	T.	T.	NNP
1768	238	2	Teo	Teo	NNP
1768	238	3	and	and	CC
1768	238	4	J.	J.	NNP
1768	238	5	Ang	Ang	NNP
1768	238	6	,	,	,
1768	238	7	“	"	``
1768	238	8	An	an	DT
1768	238	9	Examination	examination	NN
1768	238	10	of	of	IN
1768	238	11	Major	Major	NNP
1768	238	12	IS	be	VBZ
1768	238	13	Planning	Planning	NNP
1768	238	14	Problems	Problems	NNPS
1768	238	15	,	,	,
1768	238	16	”	"	''
1768	238	17	Information	Information	NNP
1768	238	18	Journal	Journal	NNP
1768	238	19	of	of	IN
1768	238	20	Information	Information	NNP
1768	238	21	Management	Management	NNP
1768	238	22	21	21	CD
1768	238	23	(	(	-LRB-
1768	238	24	2001	2001	CD
1768	238	25	)	)	-RRB-
1768	238	26	:	:	:
1768	238	27	457–70	457–70	CD
1768	238	28	.	.	.
1768	239	1	40	40	CD
1768	239	2	.	.	.
1768	240	1	R.	R.	NNP
1768	240	2	Raward	Raward	NNP
1768	240	3	,	,	,
1768	240	4	“	"	``
1768	240	5	Academic	Academic	NNP
1768	240	6	Library	Library	NNP
1768	240	7	Website	Website	NNP
1768	240	8	Design	Design	NNP
1768	240	9	Principles	Principles	NNPS
1768	240	10	:	:	:
1768	240	11	Development	development	NN
1768	240	12	of	of	IN
1768	240	13	a	a	DT
1768	240	14	Checklist	Checklist	NNP
1768	240	15	,	,	,
1768	240	16	”	"	''
1768	240	17	Australian	Australian	NNP
1768	240	18	Academic	Academic	NNP
1768	240	19	&	&	CC
1768	240	20	Research	Research	NNP
1768	240	21	Libraries	Libraries	NNP
1768	240	22	32	32	CD
1768	240	23	,	,	,
1768	240	24	no	no	UH
1768	240	25	.	.	.
1768	241	1	2	2	CD
1768	241	2	(	(	-LRB-
1768	241	3	2001	2001	CD
1768	241	4	)	)	-RRB-
1768	241	5	:	:	:
1768	241	6	123–36	123–36	CD
1768	241	7	.	.	.
1768	242	1	41	41	CD
1768	242	2	.	.	.
1768	243	1	Ibid	ibid	RB
1768	243	2	.	.	.
1768	244	1	42	42	CD
1768	244	2	.	.	.
1768	245	1	Chen	Chen	NNP
1768	245	2	,	,	,
1768	245	3	Germain	Germain	NNP
1768	245	4	,	,	,
1768	245	5	and	and	CC
1768	245	6	Yang	Yang	NNP
1768	245	7	,	,	,
1768	245	8	“	"	``
1768	245	9	An	an	DT
1768	245	10	Exploration	Exploration	NNP
1768	245	11	into	into	IN
1768	245	12	the	the	DT
1768	245	13	Practices	Practices	NNPS
1768	245	14	of	of	IN
1768	245	15	Library	Library	NNP
1768	245	16	Web	Web	NNP
1768	245	17	Usability	Usability	NNP
1768	245	18	in	in	IN
1768	245	19	ARL	ARL	NNP
1768	245	20	Academic	Academic	NNP
1768	245	21	Libraries	Libraries	NNPS
1768	245	22	”	"	''
1768	245	23	;	;	:
1768	245	24	Powell	Powell	NNP
1768	245	25	,	,	,
1768	245	26	Web	Web	NNP
1768	245	27	Design	Design	NNP
1768	245	28	;	;	:
1768	245	29	B.	B.	NNP
1768	245	30	Bailey	Bailey	NNP
1768	245	31	,	,	,
1768	245	32	“	"	``
1768	245	33	Heuristic	Heuristic	NNP
1768	245	34	Evaluations	Evaluations	NNPS
1768	245	35	vs.	vs.	IN
1768	245	36	Usability	Usability	NNP
1768	245	37	Testing	testing	NN
1768	245	38	,	,	,
1768	245	39	”	"	''
1768	245	40	UI	UI	NNP
1768	245	41	Design	Design	NNP
1768	245	42	Update	Update	NNP
1768	245	43	Newsletter	Newsletter	NNP
1768	245	44	(	(	-LRB-
1768	245	45	2001	2001	CD
1768	245	46	)	)	-RRB-
1768	245	47	,	,	,
1768	245	48	http://	http://	NNP
1768	245	49	www.humanfactors.com/downloads/jan01.asp	www.humanfactors.com/downloads/jan01.asp	NN
1768	245	50	(	(	-LRB-
1768	245	51	accessed	access	VBN
1768	245	52	June	June	NNP
1768	245	53	15	15	CD
1768	245	54	,	,	,
1768	245	55	2011	2011	CD
1768	245	56	)	)	-RRB-
1768	245	57	.	.	.
1768	246	1	43	43	CD
1768	246	2	.	.	.
1768	247	1	T.	T.	NNP
1768	247	2	Hennig	Hennig	NNP
1768	247	3	-	-	HYPH
1768	247	4	Thurau	Thurau	NNP
1768	247	5	et	et	NNP
1768	247	6	al	al	NNP
1768	247	7	.	.	NNP
1768	247	8	,	,	,
1768	247	9	“	"	``
1768	247	10	Electronic	electronic	JJ
1768	247	11	Word	word	NN
1768	247	12	-	-	HYPH
1768	247	13	of	of	IN
1768	247	14	-	-	HYPH
1768	247	15	Mouth	Mouth	NNP
1768	247	16	Via	Via	NNP
1768	247	17	Consumer	Consumer	NNP
1768	247	18	-	-	HYPH
1768	247	19	Opinion	Opinion	NNP
1768	247	20	Platforms	Platforms	NNPS
1768	247	21	:	:	:
1768	247	22	What	what	WP
1768	247	23	Motivates	motivate	NNS
1768	247	24	Consumers	consumer	NNS
1768	247	25	to	to	TO
1768	247	26	Articulate	articulate	VB
1768	247	27	Themselves	-PRON-	PRP
1768	247	28	on	on	IN
1768	247	29	the	the	DT
1768	247	30	Internet	internet	NN
1768	247	31	?	?	.
1768	247	32	”	"	''
1768	247	33	Journal	Journal	NNP
1768	247	34	of	of	IN
1768	247	35	Interactive	Interactive	NNP
1768	247	36	Marketing	Marketing	NNP
1768	247	37	18	18	CD
1768	247	38	,	,	,
1768	247	39	no	no	UH
1768	247	40	.	.	.
1768	248	1	1	1	CD
1768	248	2	(	(	-LRB-
1768	248	3	2004	2004	CD
1768	248	4	)	)	-RRB-
1768	248	5	:	:	:
1768	248	6	38–52	38–52	LS
1768	248	7	.	.	.
1768	249	1	“	"	``
1768	249	2	Usability	Usability	NNP
1768	249	3	Analysis	Analysis	NNP
1768	249	4	of	of	IN
1768	249	5	Northern	Northern	NNP
1768	249	6	Illinois	Illinois	NNP
1768	249	7	University	University	NNP
1768	249	8	Libraries	Libraries	NNPS
1768	249	9	’	’	POS
1768	249	10	Website	website	NN
1768	249	11	:	:	:
1768	249	12	A	a	DT
1768	249	13	Case	Case	NNP
1768	249	14	Study	Study	NNP
1768	249	15	,	,	,
1768	249	16	”	"	''
1768	249	17	OCLC	OCLC	NNP
1768	249	18	Systems	Systems	NNPS
1768	249	19	&	&	CC
1768	249	20	Services	Services	NNP
1768	249	21	21	21	CD
1768	249	22	,	,	,
1768	249	23	no	no	UH
1768	249	24	.	.	.
1768	250	1	3	3	CD
1768	250	2	(	(	-LRB-
1768	250	3	2005	2005	CD
1768	250	4	)	)	-RRB-
1768	250	5	:	:	:
1768	250	6	181–92	181–92	CD
1768	250	7	.	.	.
1768	251	1	24	24	CD
1768	251	2	.	.	.
1768	252	1	Spyridakis	Spyridakis	NNP
1768	252	2	,	,	,
1768	252	3	Barrick	Barrick	NNP
1768	252	4	,	,	,
1768	252	5	and	and	CC
1768	252	6	Cuddihy	Cuddihy	NNP
1768	252	7	,	,	,
1768	252	8	“	"	``
1768	252	9	Internet	internet	NN
1768	252	10	-	-	HYPH
1768	252	11	Based	base	VBN
1768	252	12	Research	Research	NNP
1768	252	13	.	.	.
1768	252	14	”	"	''
1768	252	15	25	25	CD
1768	252	16	.	.	.
1768	253	1	B.	B.	NNP
1768	253	2	Bailey	Bailey	NNP
1768	253	3	,	,	,
1768	253	4	“	"	``
1768	253	5	Heuristic	Heuristic	NNP
1768	253	6	Evaluations	Evaluations	NNPS
1768	253	7	vs.	vs.	IN
1768	253	8	Usability	Usability	NNP
1768	253	9	Testing	testing	NN
1768	253	10	,	,	,
1768	253	11	”	"	''
1768	253	12	UI	UI	NNP
1768	253	13	Design	Design	NNP
1768	253	14	Update	Update	NNP
1768	253	15	Newsletter	Newsletter	NNP
1768	253	16	(	(	-LRB-
1768	253	17	2001	2001	CD
1768	253	18	)	)	-RRB-
1768	253	19	,	,	,
1768	253	20	http://www.humanfactors	http://www.humanfactors	NNP
1768	253	21	.com	.com	.
1768	253	22	/	/	SYM
1768	253	23	downloads	download	NNS
1768	253	24	/	/	SYM
1768	253	25	jan01.asp	jan01.asp	NNS
1768	253	26	(	(	-LRB-
1768	253	27	accessed	access	VBN
1768	253	28	June	June	NNP
1768	253	29	10	10	CD
1768	253	30	,	,	,
1768	253	31	2011	2011	CD
1768	253	32	)	)	-RRB-
1768	253	33	.	.	.
1768	254	1	26	26	CD
1768	254	2	.	.	.
1768	255	1	Powell	Powell	NNP
1768	255	2	,	,	,
1768	255	3	Web	Web	NNP
1768	255	4	Design	Design	NNP
1768	255	5	.	.	.
1768	256	1	27	27	CD
1768	256	2	.	.	.
1768	257	1	Chen	Chen	NNP
1768	257	2	,	,	,
1768	257	3	Germain	Germain	NNP
1768	257	4	,	,	,
1768	257	5	and	and	CC
1768	257	6	Yang	Yang	NNP
1768	257	7	,	,	,
1768	257	8	“	"	``
1768	257	9	An	an	DT
1768	257	10	Exploration	Exploration	NNP
1768	257	11	into	into	IN
1768	257	12	the	the	DT
1768	257	13	Practices	Practices	NNPS
1768	257	14	of	of	IN
1768	257	15	Library	Library	NNP
1768	257	16	Web	Web	NNP
1768	257	17	Usability	Usability	NNP
1768	257	18	in	in	IN
1768	257	19	ARL	ARL	NNP
1768	257	20	Academic	Academic	NNP
1768	257	21	Libraries	Libraries	NNPS
1768	257	22	.	.	.
1768	257	23	”	"	''
1768	257	24	28	28	CD
1768	257	25	.	.	.
1768	258	1	K.A.	K.A.	NNP
1768	259	1	Saeed	Saeed	NNP
1768	259	2	,	,	,
1768	259	3	Y.	Y.	NNP
1768	259	4	Hwang	Hwang	NNP
1768	259	5	,	,	,
1768	259	6	and	and	CC
1768	259	7	V.	V.	NNP
1768	259	8	Grover	Grover	NNP
1768	259	9	,	,	,
1768	259	10	“	"	``
1768	259	11	Investigating	investigate	VBG
1768	259	12	the	the	DT
1768	259	13	Impact	Impact	NNP
1768	259	14	of	of	IN
1768	259	15	Web	web	NN
1768	259	16	Site	site	NN
1768	259	17	Value	Value	NNP
1768	259	18	and	and	CC
1768	259	19	Advertising	advertising	NN
1768	259	20	on	on	IN
1768	259	21	Firm	Firm	NNP
1768	259	22	Performance	Performance	NNP
1768	259	23	in	in	IN
1768	259	24	Electronic	Electronic	NNP
1768	259	25	Commerce	Commerce	NNP
1768	259	26	,	,	,
1768	259	27	”	"	''
1768	259	28	International	International	NNP
1768	259	29	Journal	Journal	NNP
1768	259	30	of	of	IN
1768	259	31	Electronic	Electronic	NNP
1768	259	32	Commerce	Commerce	NNP
1768	259	33	7	7	CD
1768	259	34	,	,	,
1768	259	35	no	no	UH
1768	259	36	.	.	.
1768	260	1	2	2	CD
1768	260	2	(	(	-LRB-
1768	260	3	2003	2003	CD
1768	260	4	)	)	-RRB-
1768	260	5	:	:	:
1768	260	6	119–41	119–41	CD
1768	260	7	.	.	.
1768	261	1	29	29	CD
1768	261	2	.	.	.
1768	262	1	L.	L.	NNP
1768	262	2	Manzari	Manzari	NNP
1768	262	3	and	and	CC
1768	262	4	J.	J.	NNP
1768	262	5	Trinidad	Trinidad	NNP
1768	262	6	-	-	HYPH
1768	262	7	Christensen	Christensen	NNP
1768	262	8	,	,	,
1768	262	9	“	"	``
1768	262	10	User	User	NNP
1768	262	11	-	-	HYPH
1768	262	12	Centered	center	VBN
1768	262	13	Design	Design	NNP
1768	262	14	of	of	IN
1768	262	15	a	a	DT
1768	262	16	Web	web	NN
1768	262	17	Site	Site	NNP
1768	262	18	for	for	IN
1768	262	19	Library	Library	NNP
1768	262	20	and	and	CC
1768	262	21	Information	Information	NNP
1768	262	22	Science	Science	NNP
1768	262	23	Students	Students	NNPS
1768	262	24	:	:	:
1768	262	25	Heuristic	Heuristic	NNP
1768	262	26	Evaluation	Evaluation	NNP
1768	262	27	and	and	CC
1768	262	28	Usability	Usability	NNP
1768	262	29	Testing	testing	NN
1768	262	30	,	,	,
1768	262	31	”	"	''
1768	262	32	Information	Information	NNP
1768	262	33	Technology	Technology	NNP
1768	262	34	&	&	CC
1768	262	35	Libraries	Libraries	NNP
1768	262	36	25	25	CD
1768	262	37	,	,	,
1768	262	38	no	no	UH
1768	262	39	.	.	.
1768	263	1	3	3	CD
1768	263	2	(	(	-LRB-
1768	263	3	2006	2006	CD
1768	263	4	)	)	-RRB-
1768	263	5	:	:	:
1768	263	6	163–69	163–69	CD
1768	263	7	.	.	.
1768	264	1	30	30	CD
1768	264	2	.	.	.
1768	265	1	E.	E.	NNP
1768	265	2	Abels	Abels	NNP
1768	265	3	,	,	,
1768	265	4	M.	M.	NNP
1768	265	5	White	White	NNP
1768	265	6	,	,	,
1768	265	7	and	and	CC
1768	265	8	K.	K.	NNP
1768	265	9	Hahn	Hahn	NNP
1768	265	10	,	,	,
1768	265	11	“	"	``
1768	265	12	Identifying	identify	VBG
1768	265	13	User	User	NNP
1768	265	14	-	-	HYPH
1768	265	15	Based	base	VBN
1768	265	16	Criteria	Criteria	NNP
1768	265	17	for	for	IN
1768	265	18	Web	web	NN
1768	265	19	Pages	Pages	NNPS
1768	265	20	,	,	,
1768	265	21	”	"	''
1768	265	22	Internet	Internet	NNP
1768	265	23	Research	Research	NNP
1768	265	24	7	7	CD
1768	265	25	,	,	,
1768	265	26	no	no	UH
1768	265	27	.	.	.
1768	266	1	4	4	CD
1768	266	2	(	(	-LRB-
1768	266	3	1997	1997	CD
1768	266	4	)	)	-RRB-
1768	266	5	:	:	:
1768	266	6	252–56	252–56	CD
1768	266	7	.	.	.
1768	267	1	31	31	CD
1768	267	2	.	.	.
1768	268	1	L.	L.	NNP
1768	268	2	VandeCreek	VandeCreek	NNP
1768	268	3	,	,	,
1768	268	4	“	"	``
1768	268	5	Usability	Usability	NNP
1768	268	6	Analysis	Analysis	NNP
1768	268	7	of	of	IN
1768	268	8	Northern	Northern	NNP
1768	268	9	Illinois	Illinois	NNP
1768	268	10	University	University	NNP
1768	268	11	Libraries	Libraries	NNPS
1768	268	12	’	’	POS
1768	268	13	Website	website	NN
1768	268	14	:	:	:
1768	268	15	A	a	DT
1768	268	16	Case	Case	NNP
1768	268	17	Study	Study	NNP
1768	268	18	,	,	,
1768	268	19	”	"	''
1768	268	20	OCLC	OCLC	NNP
1768	268	21	Systems	Systems	NNPS
1768	268	22	&	&	CC
1768	268	23	Services	Services	NNP
1768	268	24	21	21	CD
1768	268	25	,	,	,
1768	268	26	no	no	UH
1768	268	27	.	.	.
1768	269	1	3	3	CD
1768	269	2	(	(	-LRB-
1768	269	3	2005	2005	CD
1768	269	4	)	)	-RRB-
1768	269	5	:	:	:
1768	269	6	181–92	181–92	CD
1768	269	7	;	;	:
1768	269	8	M.	M.	NNP
1768	269	9	Ascher	Ascher	NNP
1768	269	10	,	,	,
1768	269	11	H.	H.	NNP
1768	269	12	Lougee	Lougee	NNP
1768	269	13	-	-	HYPH
1768	269	14	Heimer	Heimer	NNP
1768	269	15	,	,	,
1768	269	16	and	and	CC
1768	269	17	D.	D.	NNP
1768	269	18	Cunningham	Cunningham	NNP
1768	269	19	,	,	,
1768	269	20	“	"	``
1768	269	21	Approaching	approach	VBG
1768	269	22	Usability	usability	NN
1768	269	23	:	:	:
1768	269	24	A	A	NNP
1768	269	25	Study	Study	NNP
1768	269	26	of	of	IN
1768	269	27	an	an	DT
1768	269	28	Academic	Academic	NNP
1768	269	29	Health	Health	NNP
1768	269	30	Sciences	Sciences	NNPS
1768	269	31	Library	Library	NNP
1768	269	32	Web	Web	NNP
1768	269	33	Site	site	NN
1768	269	34	,	,	,
1768	269	35	”	"	''
1768	269	36	Medical	Medical	NNP
1768	269	37	Reference	Reference	NNP
1768	269	38	Services	Services	NNPS
1768	269	39	Quarterly	Quarterly	NNP
1768	269	40	26	26	CD
1768	269	41	,	,	,
1768	269	42	no	no	UH
1768	269	43	.	.	.
1768	270	1	2	2	CD
1768	270	2	(	(	-LRB-
1768	270	3	2007	2007	CD
1768	270	4	)	)	-RRB-
1768	270	5	:	:	:
1768	270	6	37–53	37–53	LS
1768	270	7	;	;	:
1768	270	8	B.	B.	NNP
1768	270	9	Battleson	Battleson	NNP
1768	270	10	,	,	,
1768	270	11	A.	a.	NN
1768	270	12	Booth	Booth	NNP
1768	270	13	and	and	CC
1768	270	14	J.	J.	NNP
1768	270	15	Weintrop	Weintrop	NNP
1768	270	16	,	,	,
1768	270	17	“	"	``
1768	270	18	Usability	usability	JJ
1768	270	19	Testing	Testing	NNP
1768	270	20	of	of	IN
1768	270	21	an	an	DT
1768	270	22	Academic	Academic	NNP
1768	270	23	Library	Library	NNP
1768	270	24	Web	web	NN
1768	270	25	Site	site	NN
1768	270	26	:	:	:
1768	270	27	A	a	DT
1768	270	28	Case	Case	NNP
1768	270	29	Study	Study	NNP
1768	270	30	,	,	,
1768	270	31	”	"	''
1768	270	32	Journal	Journal	NNP
1768	270	33	of	of	IN
1768	270	34	Academic	Academic	NNP
1768	270	35	Librarianship	Librarianship	NNP
1768	270	36	27	27	CD
1768	270	37	,	,	,
1768	270	38	no	no	UH
1768	270	39	.	.	.
1768	271	1	3	3	CD
1768	271	2	(	(	-LRB-
1768	271	3	2001	2001	CD
1768	271	4	)	)	-RRB-
1768	271	5	:	:	:
1768	271	6	188	188	CD
1768	271	7	–	–	SYM
1768	271	8	98	98	CD
1768	271	9	;	;	:
1768	271	10	G.	G.	NNP
1768	271	11	H.	H.	NNP
1768	271	12	Crowley	Crowley	NNP
1768	271	13	et	et	NNP
1768	271	14	al	al	NNP
1768	271	15	.	.	NNP
1768	271	16	,	,	,
1768	271	17	“	"	``
1768	271	18	User	User	NNP
1768	271	19	Perceptions	Perceptions	NNPS
1768	271	20	of	of	IN
1768	271	21	the	the	DT
1768	271	22	Library	Library	NNP
1768	271	23	’s	’s	POS
1768	271	24	Web	web	NN
1768	271	25	Pages	page	NNS
1768	271	26	:	:	:
1768	271	27	A	a	DT
1768	271	28	Focus	Focus	NNP
1768	271	29	Group	Group	NNP
1768	271	30	Study	Study	NNP
1768	271	31	at	at	IN
1768	271	32	Texas	Texas	NNP
1768	271	33	A&M	A&M	NNP
1768	271	34	University	University	NNP
1768	271	35	,	,	,
1768	271	36	”	"	''
1768	271	37	Journal	Journal	NNP
1768	271	38	of	of	IN
1768	271	39	Academic	Academic	NNP
1768	271	40	Librarianship	Librarianship	NNP
1768	271	41	28	28	CD
1768	271	42	,	,	,
1768	271	43	no	no	UH
1768	271	44	.	.	.
1768	272	1	4	4	CD
1768	272	2	(	(	-LRB-
1768	272	3	2002	2002	CD
1768	272	4	)	)	-RRB-
1768	272	5	:	:	:
1768	272	6	205–10	205–10	CD
1768	272	7	;	;	:
1768	272	8	B.	B.	NNP
1768	272	9	Thomsett	Thomsett	NNP
1768	272	10	-	-	HYPH
1768	272	11	Scott	Scott	NNP
1768	272	12	and	and	CC
1768	272	13	F.	F.	NNP
1768	272	14	May	May	NNP
1768	272	15	,	,	,
1768	272	16	“	"	``
1768	272	17	How	how	WRB
1768	272	18	May	May	MD
1768	272	19	We	-PRON-	PRP
1768	272	20	Help	help	VB
1768	272	21	You	-PRON-	PRP
1768	272	22	?	?	.
1768	273	1	Online	Online	NNP
1768	273	2	Education	Education	NNP
1768	273	3	Faculty	Faculty	NNP
1768	273	4	Tell	tell	VB
1768	273	5	Us	-PRON-	PRP
1768	273	6	What	what	WP
1768	273	7	They	-PRON-	PRP
1768	273	8	Need	need	VBP
1768	273	9	from	from	IN
1768	273	10	Libraries	Libraries	NNPS
1768	273	11	and	and	CC
1768	273	12	Librarians	Librarians	NNPS
1768	273	13	,	,	,
1768	273	14	”	"	''
1768	273	15	Journal	Journal	NNP
1768	273	16	of	of	IN
1768	273	17	Library	Library	NNP
1768	273	18	Administration	Administration	NNP
1768	273	19	49	49	CD
1768	273	20	,	,	,
1768	273	21	no	no	UH
1768	273	22	.	.	.
1768	274	1	1/2	1/2	CD
1768	274	2	(	(	-LRB-
1768	274	3	2009	2009	CD
1768	274	4	)	)	-RRB-
1768	274	5	:	:	:
1768	274	6	111–35	111–35	CD
1768	274	7	;	;	:
1768	274	8	D.	D.	NNP
1768	274	9	Turnbow	Turnbow	NNP
1768	274	10	et	et	NNP
1768	274	11	al	al	NNP
1768	274	12	.	.	NNP
1768	274	13	,	,	,