id sid tid token lemma pos 3041 1 1 16 16 CD 3041 1 2 iNFOrMAtiON information NN 3041 1 3 tecHNOlOGY tecHNOlOGY NNP 3041 1 4 AND and CC 3041 1 5 liBrAries librarie VBZ 3041 1 6 | | NNP 3041 1 7 MArcH MArcH NNP 3041 1 8 2011 2011 CD 3041 1 9 The the DT 3041 1 10 Internet Internet NNP 3041 1 11 Public Public NNP 3041 1 12 Library Library NNP 3041 1 13 ( ( -LRB- 3041 1 14 IPL IPL NNP 3041 1 15 ) ) -RRB- 3041 1 16 : : : 3041 1 17 An An NNP 3041 1 18 Exploratory Exploratory NNP 3041 1 19 Case Case NNP 3041 1 20 Study Study NNP 3041 1 21 on on IN 3041 1 22 User User NNP 3041 1 23 Perceptions Perceptions NNP 3041 1 24 environment environment NN 3041 1 25 . . . 3041 2 1 Digital digital JJ 3041 2 2 and and CC 3041 2 3 physical physical JJ 3041 2 4 holdings holding NNS 3041 2 5 , , , 3041 2 6 academic academic JJ 3041 2 7 and and CC 3041 2 8 public public JJ 3041 2 9 libraries library NNS 3041 2 10 , , , 3041 2 11 free free JJ 3041 2 12 and and CC 3041 2 13 subscription subscription NN 3041 2 14 resources resource NNS 3041 2 15 , , , 3041 2 16 Internet internet NN 3041 2 17 encyclopedias encyclopedia NNS 3041 2 18 , , , 3041 2 19 and and CC 3041 2 20 a a DT 3041 2 21 multitude multitude NN 3041 2 22 of of IN 3041 2 23 other other JJ 3041 2 24 offerings offering NNS 3041 2 25 form form VBP 3041 2 26 a a DT 3041 2 27 complex complex NN 3041 2 28 ( ( -LRB- 3041 2 29 and and CC 3041 2 30 often often RB 3041 2 31 overwhelming overwhelming JJ 3041 2 32 ) ) -RRB- 3041 2 33 information- information- NN 3041 2 34 seeking seeking NN 3041 2 35 environment environment NN 3041 2 36 . . . 3041 3 1 To to TO 3041 3 2 move move VB 3041 3 3 forward forward RB 3041 3 4 effectively effectively RB 3041 3 5 and and CC 3041 3 6 to to TO 3041 3 7 best best RB 3041 3 8 serve serve VB 3041 3 9 its -PRON- PRP$ 3041 3 10 existing existing JJ 3041 3 11 and and CC 3041 3 12 potential potential JJ 3041 3 13 users user NNS 3041 3 14 , , , 3041 3 15 the the DT 3041 3 16 IPL IPL NNP 3041 3 17 must must MD 3041 3 18 pursue pursue VB 3041 3 19 a a DT 3041 3 20 path path NN 3041 3 21 that that WDT 3041 3 22 is be VBZ 3041 3 23 adapted adapt VBN 3041 3 24 to to IN 3041 3 25 the the DT 3041 3 26 present present JJ 3041 3 27 state state NN 3041 3 28 of of IN 3041 3 29 the the DT 3041 3 30 Internet internet NN 3041 3 31 and and CC 3041 3 32 that that DT 3041 3 33 is be VBZ 3041 3 34 user user NN 3041 3 35 - - HYPH 3041 3 36 informed inform VBN 3041 3 37 and and CC 3041 3 38 user user NN 3041 3 39 - - HYPH 3041 3 40 driven drive VBN 3041 3 41 . . . 3041 4 1 Recent recent JJ 3041 4 2 large large JJ 3041 4 3 - - HYPH 3041 4 4 scale scale NN 3041 4 5 studies study NNS 3041 4 6 , , , 3041 4 7 such such JJ 3041 4 8 as as IN 3041 4 9 the the DT 3041 4 10 2005 2005 CD 3041 4 11 OCLC oclc NN 3041 4 12 reports report VBZ 3041 4 13 on on IN 3041 4 14 perceptions perception NNS 3041 4 15 of of IN 3041 4 16 libraries library NNS 3041 4 17 and and CC 3041 4 18 information information NN 3041 4 19 resources resource NNS 3041 4 20 , , , 3041 4 21 have have VBP 3041 4 22 begun begin VBN 3041 4 23 to to TO 3041 4 24 explore explore VB 3041 4 25 user user NN 3041 4 26 perceptions perception NNS 3041 4 27 of of IN 3041 4 28 librar- librar- JJ 3041 4 29 ies ie NNS 3041 4 30 in in IN 3041 4 31 the the DT 3041 4 32 complex complex JJ 3041 4 33 Internet internet NN 3041 4 34 environment.3 environment.3 NFP 3041 4 35 These these DT 3041 4 36 studies study NNS 3041 4 37 emphasize emphasize VBP 3041 4 38 the the DT 3041 4 39 importance importance NN 3041 4 40 of of IN 3041 4 41 user user NN 3041 4 42 perceptions perception NNS 3041 4 43 of of IN 3041 4 44 library library NN 3041 4 45 use use NN 3041 4 46 , , , 3041 4 47 questioning question VBG 3041 4 48 whether whether IN 3041 4 49 libraries library NNS 3041 4 50 still still RB 3041 4 51 matter matter VBP 3041 4 52 in in IN 3041 4 53 the the DT 3041 4 54 rap- rap- NNP 3041 4 55 idly idly RB 3041 4 56 growing grow VBG 3041 4 57 infosphere infosphere JJ 3041 4 58 and and CC 3041 4 59 what what WDT 3041 4 60 future future JJ 3041 4 61 use use NN 3041 4 62 trends trend NNS 3041 4 63 might may MD 3041 4 64 be be VB 3041 4 65 . . . 3041 5 1 In in IN 3041 5 2 the the DT 3041 5 3 Internet internet NN 3041 5 4 environment environment NN 3041 5 5 , , , 3041 5 6 user user NN 3041 5 7 perceptions perception NNS 3041 5 8 play play VBP 3041 5 9 a a DT 3041 5 10 key key JJ 3041 5 11 role role NN 3041 5 12 in in IN 3041 5 13 use use NN 3041 5 14 ( ( -LRB- 3041 5 15 or or CC 3041 5 16 nonuse nonuse NN 3041 5 17 ) ) -RRB- 3041 5 18 of of IN 3041 5 19 library library JJ 3041 5 20 resource resource NN 3041 5 21 and and CC 3041 5 22 services service NNS 3041 5 23 as as IN 3041 5 24 information information NN 3041 5 25 - 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- HYPH 3041 11 16 day day NN 3041 11 17 requirements requirement NNS 3041 11 18 for for IN 3041 11 19 the the DT 3041 11 20 IPL IPL NNP 3041 11 21 in in IN 3041 11 22 addressing address VBG 3041 11 23 the the DT 3041 11 24 following follow VBG 3041 11 25 research research NN 3041 11 26 questions question NNS 3041 11 27 : : : 3041 11 28 ■ ■ NFP 3041 11 29 ■ ■ NFP 3041 11 30 What what WP 3041 11 31 is be VBZ 3041 11 32 the the DT 3041 11 33 public public JJ 3041 11 34 perception perception NN 3041 11 35 of of IN 3041 11 36 an an DT 3041 11 37 Internet internet NN 3041 11 38 public public JJ 3041 11 39 library library NN 3041 11 40 ? ? . 3041 12 1 ■ ■ NFP 3041 12 2 ■ ■ NFP 3041 12 3 What what WDT 3041 12 4 services service NNS 3041 12 5 and and CC 3041 12 6 materials material NNS 3041 12 7 should should MD 3041 12 8 an an DT 3041 12 9 Internet internet NN 3041 12 10 pub- pub- NN 3041 12 11 lic lic JJ 3041 12 12 library library NN 3041 12 13 offer offer NN 3041 12 14 ? ? . 3041 13 1 ■ ■ NFP 3041 13 2 ■ ■ XX 3041 13 3 Background background VB 3041 13 4 the the DT 3041 13 5 iPl iPl NNS 3041 13 6 : : : 3041 13 7 Origins origin NNS 3041 13 8 and and CC 3041 13 9 research research NN 3041 13 10 In in IN 3041 13 11 1995 1995 CD 3041 13 12 , , , 3041 13 13 Joe Joe NNP 3041 13 14 Janes Janes NNP 3041 13 15 , , , 3041 13 16 a a DT 3041 13 17 professor professor NN 3041 13 18 at at IN 3041 13 19 the the DT 3041 13 20 University University NNP 3041 13 21 of of IN 3041 13 22 Michigan Michigan NNP 3041 13 23 ’s ’s NNP 3041 13 24 School School NNP 3041 13 25 of of IN 3041 13 26 Information Information NNP 3041 13 27 and and CC 3041 13 28 Library Library NNP 3041 13 29 Studies Studies NNPS 3041 13 30 , , , 3041 13 31 ran run VBD 3041 13 32 a a DT 3041 13 33 graduate graduate JJ 3041 13 34 seminar seminar NN 3041 13 35 in in IN 3041 13 36 which which WDT 3041 13 37 a a DT 3041 13 38 group group NN 3041 13 39 of of IN 3041 13 40 students student NNS 3041 13 41 created create VBD 3041 13 42 a a DT 3041 13 43 web web NN 3041 13 44 - 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- NN 3041 21 100 mail mail NN 3041 21 101 ques- ques- IN 3041 21 102 tions tion NNS 3041 21 103 to to TO 3041 21 104 be be VB 3041 21 105 answered answer VBN 3041 21 106 by by IN 3041 21 107 volunteer volunteer NN 3041 21 108 librarians.2 librarians.2 CC 3041 21 109 There there EX 3041 21 110 has have VBZ 3041 21 111 been be VBN 3041 21 112 an an DT 3041 21 113 enormous enormous JJ 3041 21 114 amount amount NN 3041 21 115 of of IN 3041 21 116 change change NN 3041 21 117 in in IN 3041 21 118 the the DT 3041 21 119 Internet internet NN 3041 21 120 and and CC 3041 21 121 digital digital JJ 3041 21 122 libraries library NNS 3041 21 123 since since IN 3041 21 124 the the DT 3041 21 125 IPL IPL NNP 3041 21 126 ’s ’s POS 3041 21 127 incep- incep- XX 3041 21 128 tion tion NN 3041 21 129 in in IN 3041 21 130 1995 1995 CD 3041 21 131 . . . 3041 22 1 While while IN 3041 22 2 web web NN 3041 22 3 use use NN 3041 22 4 statistics statistic NNS 3041 22 5 , , , 3041 22 6 user user NN 3041 22 7 feedback feedback NN 3041 22 8 , , , 3041 22 9 and and CC 3041 22 10 incoming incoming JJ 3041 22 11 patron patron NN 3041 22 12 questions question NNS 3041 22 13 indicate indicate VBP 3041 22 14 that that IN 3041 22 15 the the DT 3041 22 16 IPL IPL NNP 3041 22 17 remains remain VBZ 3041 22 18 well well RB 3041 22 19 - 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- HYPH 3041 24 61 seeking seeking NN 3041 24 62 has have VBZ 3041 24 63 driven drive VBN 3041 24 64 both both DT 3041 24 65 public public JJ 3041 24 66 and and CC 3041 24 67 academic academic JJ 3041 24 68 libraries library NNS 3041 24 69 to to TO 3041 24 70 create create VB 3041 24 71 and and CC 3041 24 72 support support VB 3041 24 73 vast vast JJ 3041 24 74 networks network NNS 3041 24 75 of of IN 3041 24 76 licensed licensed JJ 3041 24 77 and and CC 3041 24 78 free free JJ 3041 24 79 online online JJ 3041 24 80 information information NN 3041 24 81 , , , 3041 24 82 directories directory NNS 3041 24 83 , , , 3041 24 84 and and CC 3041 24 85 guides guide NNS 3041 24 86 . . . 3041 25 1 These these DT 3041 25 2 electronic electronic JJ 3041 25 3 offerings offering NNS 3041 25 4 , , , 3041 25 5 which which WDT 3041 25 6 ( ( -LRB- 3041 25 7 at at IN 3041 25 8 least least JJS 3041 25 9 in in IN 3041 25 10 theory theory NN 3041 25 11 ) ) -RRB- 3041 25 12 are be VBP 3041 25 13 desired desire VBN 3041 25 14 and and CC 3041 25 15 appre- appre- NN 3041 25 16 ciated ciate VBN 3041 25 17 by by IN 3041 25 18 users user NNS 3041 25 19 , , , 3041 25 20 are be VBP 3041 25 21 often often RB 3041 25 22 overshadowed overshadow VBN 3041 25 23 by by IN 3041 25 24 the the DT 3041 25 25 wealth wealth NN 3041 25 26 of of IN 3041 25 27 quickly quickly RB 3041 25 28 accessible accessible JJ 3041 25 29 information information NN 3041 25 30 from from IN 3041 25 31 tools tool NNS 3041 25 32 such such JJ 3041 25 33 as as IN 3041 25 34 search search NN 3041 25 35 engines.13 engines.13 NNP 3041 25 36 In in IN 3041 25 37 competition competition NN 3041 25 38 with with IN 3041 25 39 quickly quickly RB 3041 25 40 accessible accessible JJ 3041 25 41 ( ( -LRB- 3041 25 42 though though IN 3041 25 43 not not RB 3041 25 44 necessarily necessarily RB 3041 25 45 credible credible JJ 3041 25 46 or or CC 3041 25 47 accurate accurate JJ 3041 25 48 ) ) -RRB- 3041 25 49 information information NN 3041 25 50 sources source NNS 3041 25 51 , , , 3041 25 52 librarians librarian NNS 3041 25 53 have have VBP 3041 25 54 struggled struggle VBN 3041 25 55 to to TO 3041 25 56 find find VB 3041 25 57 their -PRON- PRP$ 3041 25 58 place place NN 3041 25 59 and and CC 3041 25 60 relevance relevance NN 3041 25 61 in in IN 3041 25 62 an an DT 3041 25 63 evolving evolve VBG 3041 25 64 environment environment NN 3041 25 65 . . . 3041 26 1 Google Google NNP 3041 26 2 and and CC 3041 26 3 other other JJ 3041 26 4 web web NN 3041 26 5 search search NN 3041 26 6 engines engine NNS 3041 26 7 often often RB 3041 26 8 shape shape VBP 3041 26 9 users user NNS 3041 26 10 ’ ’ POS 3041 26 11 experiences experience NNS 3041 26 12 and and CC 3041 26 13 expecta- expecta- JJ 3041 26 14 tions tion NNS 3041 26 15 with with IN 3041 26 16 information information NN 3041 26 17 - 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- JJ 3041 28 22 users.14 users.14 JJ 3041 28 23 Her -PRON- PRP$ 3041 28 24 findings finding NNS 3041 28 25 included include VBD 3041 28 26 the the DT 3041 28 27 fact fact NN 3041 28 28 that that IN 3041 28 29 web web NN 3041 28 30 search search NN 3041 28 31 engines engine NNS 3041 28 32 were be VBD 3041 28 33 the the DT 3041 28 34 starting starting NN 3041 28 35 point point NN 3041 28 36 for for IN 3041 28 37 the the DT 3041 28 38 majority majority NN 3041 28 39 of of IN 3041 28 40 information information NN 3041 28 41 - - HYPH 3041 28 42 seeking seeking NN 3041 28 43 , , , 3041 28 44 and and CC 3041 28 45 that that IN 3041 28 46 there there EX 3041 28 47 is be VBZ 3041 28 48 a a DT 3041 28 49 high high JJ 3041 28 50 preference preference NN 3041 28 51 among among IN 3041 28 52 users user NNS 3041 28 53 for for IN 3041 28 54 virtual virtual JJ 3041 28 55 ref- ref- NN 3041 28 56 erence erence NN 3041 28 57 desk desk NN 3041 28 58 services service NNS 3041 28 59 . . . 3041 29 1 She -PRON- PRP 3041 29 2 proposed propose VBD 3041 29 3 an an DT 3041 29 4 information information NN 3041 29 5 - - HYPH 3041 29 6 seeking seek VBG 3041 29 7 model model NN 3041 29 8 in in IN 3041 29 9 which which WDT 3041 29 10 the the DT 3041 29 11 library library NN 3041 29 12 serves serve VBZ 3041 29 13 as as IN 3041 29 14 one one CD 3041 29 15 of of IN 3041 29 16 many many JJ 3041 29 17 Internet internet NN 3041 29 18 resources resource NNS 3041 29 19 , , , 3041 29 20 including include VBG 3041 29 21 free free JJ 3041 29 22 websites website NNS 3041 29 23 and and CC 3041 29 24 interpersonal interpersonal JJ 3041 29 25 sources source NNS 3041 29 26 , , , 3041 29 27 and and CC 3041 29 28 is be VBZ 3041 29 29 likely likely JJ 3041 29 30 not not RB 3041 29 31 the the DT 3041 29 32 user user NN 3041 29 33 ’s ’s POS 3041 29 34 first first JJ 3041 29 35 stop stop NN 3041 29 36 . . . 3041 30 1 In in IN 3041 30 2 respect respect NN 3041 30 3 to to IN 3041 30 4 this this DT 3041 30 5 model model NN 3041 30 6 of of IN 3041 30 7 information information NN 3041 30 8 - - HYPH 3041 30 9 seeking seeking NN 3041 30 10 , , , 3041 30 11 Abels Abels NNP 3041 30 12 suggests suggest VBZ 3041 30 13 that that IN 3041 30 14 “ " `` 3041 30 15 librarians librarian NNS 3041 30 16 need need VBP 3041 30 17 to to TO 3041 30 18 accept accept VB 3041 30 19 the the DT 3041 30 20 broader broad JJR 3041 30 21 framework framework NN 3041 30 22 of of IN 3041 30 23 the the DT 3041 30 24 information information NN 3041 30 25 seeker seeker NN 3041 30 26 and and CC 3041 30 27 develop develop VB 3041 30 28 services service NNS 3041 30 29 that that WDT 3041 30 30 integrate integrate VBP 3041 30 31 the the DT 3041 30 32 library library NN 3041 30 33 and and CC 3041 30 34 the the DT 3041 30 35 librarian librarian NN 3041 30 36 into into IN 3041 30 37 this this DT 3041 30 38 framework framework NN 3041 30 39 . . . 3041 30 40 ”15 ”15 '' 3041 30 41 In in IN 3041 30 42 2005 2005 CD 3041 30 43 , , , 3041 30 44 OCLC oclc NN 3041 30 45 released release VBD 3041 30 46 what what WP 3041 30 47 is be VBZ 3041 30 48 possibly possibly RB 3041 30 49 the the DT 3041 30 50 most most RBS 3041 30 51 comprehensive comprehensive JJ 3041 30 52 study study NN 3041 30 53 to to IN 3041 30 54 date date NN 3041 30 55 of of IN 3041 30 56 the the DT 3041 30 57 public public NN 3041 30 58 ’s ’s POS 3041 30 59 perceptions perception NNS 3041 30 60 of of IN 3041 30 61 library library NN 3041 30 62 and and CC 3041 30 63 information information NN 3041 30 64 resources resource NNS 3041 30 65 as as IN 3041 30 66 explored explore VBN 3041 30 67 on on IN 3041 30 68 a a DT 3041 30 69 number number NN 3041 30 70 of of IN 3041 30 71 levels level NNS 3041 30 72 , , , 3041 30 73 including include VBG 3041 30 74 both both CC 3041 30 75 the the DT 3041 30 76 physical physical JJ 3041 30 77 and and CC 3041 30 78 digi- digi- NNP 3041 30 79 tal tal NNP 3041 30 80 environments.16 environments.16 NNP 3041 30 81 Findings Findings NNP 3041 30 82 relevant relevant JJ 3041 30 83 to to IN 3041 30 84 libraries library NNS 3041 30 85 on on IN 3041 30 86 the the DT 3041 30 87 Internet internet NN 3041 30 88 ( ( -LRB- 3041 30 89 and and CC 3041 30 90 this this DT 3041 30 91 study study NN 3041 30 92 ) ) -RRB- 3041 30 93 included include VBD 3041 30 94 the the DT 3041 30 95 following follow VBG 3041 30 96 : : : 3041 30 97 ■ ■ NFP 3041 30 98 ■ ■ CD 3041 30 99 84 84 CD 3041 30 100 percent percent NN 3041 30 101 of of IN 3041 30 102 participants participant NNS 3041 30 103 reported report VBD 3041 30 104 beginning begin VBG 3041 30 105 an an DT 3041 30 106 information information NN 3041 30 107 search search NN 3041 30 108 from from IN 3041 30 109 a a DT 3041 30 110 search search NN 3041 30 111 engine engine NN 3041 30 112 ; ; : 3041 30 113 only only RB 3041 30 114 1 1 CD 3041 30 115 per- per- NN 3041 30 116 cent cent NN 3041 30 117 started start VBD 3041 30 118 from from IN 3041 30 119 a a DT 3041 30 120 library library NN 3041 30 121 website website NN 3041 30 122 ■ ■ NFP 3041 30 123 ■ ■ NFP 3041 30 124 there there EX 3041 30 125 was be VBD 3041 30 126 a a DT 3041 30 127 preference preference NN 3041 30 128 for for IN 3041 30 129 self self NN 3041 30 130 - 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- JJ 3041 30 171 reference reference VB 3041 30 172 other other JJ 3041 30 173 sites site NNS 3041 30 174 to to TO 3041 30 175 validate validate VB 3041 30 176 their -PRON- PRP$ 3041 30 177 results result NNS 3041 30 178 worlds world NNS 3041 30 179 while while IN 3041 30 180 developing develop VBG 3041 30 181 its -PRON- PRP$ 3041 30 182 own own JJ 3041 30 183 unique unique JJ 3041 30 184 offerings offering NNS 3041 30 185 and and CC 3041 30 186 features.4 features.4 CD 3041 30 187 Janes Janes NNPS 3041 30 188 had have VBD 3041 30 189 conceived conceive VBN 3041 30 190 the the DT 3041 30 191 idea idea NN 3041 30 192 in in IN 3041 30 193 1994 1994 CD 3041 30 194 , , , 3041 30 195 when when WRB 3041 30 196 the the DT 3041 30 197 Internet internet NN 3041 30 198 ’s ’s POS 3041 30 199 continued continue VBN 3041 30 200 growth growth NN 3041 30 201 began begin VBD 3041 30 202 to to TO 3041 30 203 make make VB 3041 30 204 it -PRON- PRP 3041 30 205 clear clear JJ 3041 30 206 that that IN 3041 30 207 the the DT 3041 30 208 role role NN 3041 30 209 of of IN 3041 30 210 libraries library NNS 3041 30 211 and and CC 3041 30 212 librarians librarian NNS 3041 30 213 would would MD 3041 30 214 be be VB 3041 30 215 forever forever RB 3041 30 216 changed change VBN 3041 30 217 as as IN 3041 30 218 a a DT 3041 30 219 result result NN 3041 30 220 . . . 3041 31 1 Janes Janes NNP 3041 31 2 ’ ’ POS 3041 31 3 motivating motivate VBG 3041 31 4 question question NN 3041 31 5 was be VBD 3041 31 6 “ " `` 3041 31 7 what what WP 3041 31 8 does do VBZ 3041 31 9 librarianship librarianship NN 3041 31 10 have have VB 3041 31 11 to to TO 3041 31 12 say say VB 3041 31 13 to to IN 3041 31 14 the the DT 3041 31 15 network network NN 3041 31 16 environment environment NN 3041 31 17 and and CC 3041 31 18 vice vice NN 3041 31 19 versa?”5 versa?”5 RB 3041 31 20 The the DT 3041 31 21 IPL IPL NNP 3041 31 22 tackled tackle VBD 3041 31 23 a a DT 3041 31 24 broad broad JJ 3041 31 25 mission mission NN 3041 31 26 of of IN 3041 31 27 enhanc- enhanc- NNP 3041 31 28 ing e VBG 3041 31 29 the the DT 3041 31 30 value value NN 3041 31 31 of of IN 3041 31 32 the the DT 3041 31 33 Internet internet NN 3041 31 34 by by IN 3041 31 35 providing provide VBG 3041 31 36 resources resource NNS 3041 31 37 to to IN 3041 31 38 its -PRON- PRP$ 3041 31 39 varied varied JJ 3041 31 40 users user NNS 3041 31 41 , , , 3041 31 42 educating educate VBG 3041 31 43 and and CC 3041 31 44 strengthening strengthen VBG 3041 31 45 that that DT 3041 31 46 community community NN 3041 31 47 , , , 3041 31 48 and and CC 3041 31 49 ( ( -LRB- 3041 31 50 perhaps perhaps RB 3041 31 51 most most RBS 3041 31 52 unique unique JJ 3041 31 53 at at IN 3041 31 54 the the DT 3041 31 55 time time NN 3041 31 56 ) ) -RRB- 3041 31 57 communicating communicate VBG 3041 31 58 “ " `` 3041 31 59 its -PRON- PRP$ 3041 31 60 ’ ' '' 3041 31 61 creators creator NNS 3041 31 62 vision vision NN 3041 31 63 of of IN 3041 31 64 the the DT 3041 31 65 unique unique JJ 3041 31 66 roles role NNS 3041 31 67 of of IN 3041 31 68 library library NN 3041 31 69 culture culture NN 3041 31 70 and and CC 3041 31 71 traditions tradition NNS 3041 31 72 on on IN 3041 31 73 the the DT 3041 31 74 Internet internet NN 3041 31 75 . . . 3041 31 76 ”6 ”6 NN 3041 31 77 Initial initial JJ 3041 31 78 student student NN 3041 31 79 brainstorming brainstorming NN 3041 31 80 sessions session NNS 3041 31 81 yielded yield VBD 3041 31 82 the the DT 3041 31 83 priorities priority NNS 3041 31 84 that that WDT 3041 31 85 the the DT 3041 31 86 IPL IPL NNP 3041 31 87 would would MD 3041 31 88 address address VB 3041 31 89 and and CC 3041 31 90 included include VBD 3041 31 91 such such JJ 3041 31 92 services service NNS 3041 31 93 as as IN 3041 31 94 reference reference NN 3041 31 95 , , , 3041 31 96 community community NN 3041 31 97 out- out- RB 3041 31 98 reach reach VBP 3041 31 99 , , , 3041 31 100 and and CC 3041 31 101 youth youth NN 3041 31 102 services service NNS 3041 31 103 . . . 3041 32 1 The the DT 3041 32 2 first first JJ 3041 32 3 version version NN 3041 32 4 of of IN 3041 32 5 the the DT 3041 32 6 IPL IPL NNP 3041 32 7 contained contain VBD 3041 32 8 electronic electronic JJ 3041 32 9 versions version NNS 3041 32 10 of of IN 3041 32 11 classic classic JJ 3041 32 12 library library NN 3041 32 13 offerings offering NNS 3041 32 14 , , , 3041 32 15 such such JJ 3041 32 16 as as IN 3041 32 17 magazines magazine NNS 3041 32 18 , , , 3041 32 19 texts text NNS 3041 32 20 , , , 3041 32 21 serials serial NNS 3041 32 22 , , , 3041 32 23 newspapers newspaper NNS 3041 32 24 , , , 3041 32 25 and and CC 3041 32 26 an an DT 3041 32 27 e e NN 3041 32 28 - - NN 3041 32 29 mail mail NN 3041 32 30 reference reference NN 3041 32 31 service service NN 3041 32 32 . . . 3041 33 1 The the DT 3041 33 2 IPL IPL NNP 3041 33 3 was be VBD 3041 33 4 well well RB 3041 33 5 received receive VBN 3041 33 6 and and CC 3041 33 7 continued continue VBD 3041 33 8 its -PRON- PRP$ 3041 33 9 development development NN 3041 33 10 , , , 3041 33 11 adding add VBG 3041 33 12 and and CC 3041 33 13 expanding expand VBG 3041 33 14 resources resource NNS 3041 33 15 to to TO 3041 33 16 support support VB 3041 33 17 specific specific JJ 3041 33 18 communities community NNS 3041 33 19 such such JJ 3041 33 20 as as IN 3041 33 21 teens teen NNS 3041 33 22 and and CC 3041 33 23 children child NNS 3041 33 24 . . . 3041 34 1 The the DT 3041 34 2 IPL IPL NNP 3041 34 3 was be VBD 3041 34 4 awarded award VBN 3041 34 5 several several JJ 3041 34 6 grants grant NNS 3041 34 7 over over IN 3041 34 8 the the DT 3041 34 9 next next JJ 3041 34 10 few few JJ 3041 34 11 years year NNS 3041 34 12 , , , 3041 34 13 allowing allow VBG 3041 34 14 for for IN 3041 34 15 expansion expansion NN 3041 34 16 and and CC 3041 34 17 continuation.7 continuation.7 PRP 3041 34 18 A a DT 3041 34 19 wealth wealth NN 3041 34 20 of of IN 3041 34 21 librarian librarian JJ 3041 34 22 volunteers volunteer NNS 3041 34 23 , , , 3041 34 24 composed compose VBN 3041 34 25 of of IN 3041 34 26 students student NNS 3041 34 27 and and CC 3041 34 28 staff staff NN 3041 34 29 , , , 3041 34 30 contributed contribute VBD 3041 34 31 to to IN 3041 34 32 the the DT 3041 34 33 IPL IPL NNP 3041 34 34 , , , 3041 34 35 in in IN 3041 34 36 particular particular JJ 3041 34 37 toward toward IN 3041 34 38 the the DT 3041 34 39 e e NN 3041 34 40 - - NN 3041 34 41 mail mail NN 3041 34 42 reference reference NN 3041 34 43 services service NNS 3041 34 44 . . . 3041 35 1 With with IN 3041 35 2 a a DT 3041 35 3 stated state VBN 3041 35 4 goal goal NN 3041 35 5 of of IN 3041 35 6 responding respond VBG 3041 35 7 to to IN 3041 35 8 patrons patron NNS 3041 35 9 ’ ’ POS 3041 35 10 questions question NNS 3041 35 11 within within IN 3041 35 12 one one CD 3041 35 13 week week NN 3041 35 14 , , , 3041 35 15 the the DT 3041 35 16 reference reference NN 3041 35 17 services service NNS 3041 35 18 provide provide VBP 3041 35 19 help help NN 3041 35 20 and and CC 3041 35 21 direct direct JJ 3041 35 22 contact contact NN 3041 35 23 with with IN 3041 35 24 the the DT 3041 35 25 IPL IPL NNP 3041 35 26 ’s ’s POS 3041 35 27 user user NN 3041 35 28 base base NN 3041 35 29 , , , 3041 35 30 many many DT 3041 35 31 of of IN 3041 35 32 whom whom WP 3041 35 33 are be VBP 3041 35 34 students student NNS 3041 35 35 working work VBG 3041 35 36 on on IN 3041 35 37 school school NN 3041 35 38 assignments.8 assignments.8 IN 3041 35 39 The the DT 3041 35 40 IPL IPL NNP 3041 35 41 ’s ’s POS 3041 35 42 collections collection NNS 3041 35 43 are be VBP 3041 35 44 discover- discover- JJ 3041 35 45 able able JJ 3041 35 46 through through IN 3041 35 47 search search NN 3041 35 48 engines engine NNS 3041 35 49 ( ( -LRB- 3041 35 50 popular popular JJ 3041 35 51 offerings offering NNS 3041 35 52 such such JJ 3041 35 53 as as IN 3041 35 54 the the DT 3041 35 55 “ " `` 3041 35 56 POTUS potus NN 3041 35 57 : : : 3041 35 58 Presidents president NNS 3041 35 59 of of IN 3041 35 60 the the DT 3041 35 61 United United NNP 3041 35 62 States States NNP 3041 35 63 ” " '' 3041 35 64 resources resource NNS 3041 35 65 rank rank VBP 3041 35 66 highly highly RB 3041 35 67 in in IN 3041 35 68 search search NN 3041 35 69 results result NNS 3041 35 70 lists list NNS 3041 35 71 ) ) -RRB- 3041 35 72 and and CC 3041 35 73 through through IN 3041 35 74 its -PRON- PRP$ 3041 35 75 presence presence NN 3041 35 76 on on IN 3041 35 77 social social JJ 3041 35 78 networking networking NN 3041 35 79 sites site NNS 3041 35 80 such such JJ 3041 35 81 as as IN 3041 35 82 Myspace Myspace NNP 3041 35 83 , , , 3041 35 84 Facebook Facebook NNP 3041 35 85 , , , 3041 35 86 and and CC 3041 35 87 Twitter Twitter NNP 3041 35 88 . . . 3041 36 1 Additionally additionally RB 3041 36 2 , , , 3041 36 3 IPL IPL NNP 3041 36 4 distributes distribute VBZ 3041 36 5 brochures brochure NNS 3041 36 6 to to IN 3041 36 7 teachers teacher NNS 3041 36 8 and and CC 3041 36 9 librarians librarian NNS 3041 36 10 at at IN 3041 36 11 relevant relevant JJ 3041 36 12 conferences conference NNS 3041 36 13 . . . 3041 37 1 The the DT 3041 37 2 IPL IPL NNP 3041 37 3 has have VBZ 3041 37 4 been be VBN 3041 37 5 the the DT 3041 37 6 focus focus NN 3041 37 7 of of IN 3041 37 8 many many JJ 3041 37 9 research research NN 3041 37 10 studies study NNS 3041 37 11 covering cover VBG 3041 37 12 a a DT 3041 37 13 broad broad JJ 3041 37 14 range range NN 3041 37 15 of of IN 3041 37 16 themes theme NNS 3041 37 17 , , , 3041 37 18 such such JJ 3041 37 19 as as IN 3041 37 20 its -PRON- PRP$ 3041 37 21 history history NN 3041 37 22 and and CC 3041 37 23 funding funding NN 3041 37 24 , , , 3041 37 25 digital digital JJ 3041 37 26 reference reference NN 3041 37 27 and and CC 3041 37 28 the the DT 3041 37 29 IPL IPL NNP 3041 37 30 ’s ’s POS 3041 37 31 question question NN 3041 37 32 - - HYPH 3041 37 33 and- and- NNP 3041 37 34 answer answer NNP 3041 37 35 service service NN 3041 37 36 , , , 3041 37 37 and and CC 3041 37 38 its -PRON- PRP$ 3041 37 39 resources resource NNS 3041 37 40 and and CC 3041 37 41 collections.9 collections.9 NFP 3041 37 42 Also also RB 3041 37 43 , , , 3041 37 44 in in IN 3041 37 45 line line NN 3041 37 46 with with IN 3041 37 47 the the DT 3041 37 48 original original JJ 3041 37 49 mission mission NN 3041 37 50 of of IN 3041 37 51 the the DT 3041 37 52 IPL IPL NNP 3041 37 53 , , , 3041 37 54 Janes Janes NNP 3041 37 55 developed develop VBD 3041 37 56 The the DT 3041 37 57 Internet Internet NNP 3041 37 58 Public Public NNP 3041 37 59 Library Library NNP 3041 37 60 Handbook Handbook NNP 3041 37 61 to to TO 3041 37 62 share share VB 3041 37 63 best good JJS 3041 37 64 prac- prac- NN 3041 37 65 tices tice NNS 3041 37 66 with with IN 3041 37 67 other other JJ 3041 37 68 librarians.10 librarians.10 NNP 3041 37 69 The the DT 3041 37 70 majority majority NN 3041 37 71 of of IN 3041 37 72 publications publication NNS 3041 37 73 , , , 3041 37 74 however however RB 3041 37 75 , , , 3041 37 76 have have VBP 3041 37 77 focused focus VBN 3041 37 78 on on IN 3041 37 79 IPL IPL NNP 3041 37 80 ’s ’s POS 3041 37 81 reference reference NN 3041 37 82 service service NN 3041 37 83 , , , 3041 37 84 which which WDT 3041 37 85 is be VBZ 3041 37 86 uniquely uniquely RB 3041 37 87 placed place VBN 3041 37 88 as as IN 3041 37 89 a a DT 3041 37 90 librarian librarian NN 3041 37 91 - - HYPH 3041 37 92 staffed staff VBN 3041 37 93 volunteer volunteer NN 3041 37 94 digital digital JJ 3041 37 95 reference reference NN 3041 37 96 service service NN 3041 37 97 . . . 3041 38 1 As as IN 3041 38 2 the the DT 3041 38 3 IPL IPL NNP 3041 38 4 has have VBZ 3041 38 5 collected collect VBN 3041 38 6 and and CC 3041 38 7 retained retain VBN 3041 38 8 all all DT 3041 38 9 reference reference NN 3041 38 10 interactions interaction NNS 3041 38 11 since since IN 3041 38 12 its -PRON- PRP$ 3041 38 13 inception inception NN 3041 38 14 in in IN 3041 38 15 1995 1995 CD 3041 38 16 , , , 3041 38 17 there there EX 3041 38 18 is be VBZ 3041 38 19 a a DT 3041 38 20 wealth wealth NN 3041 38 21 of of IN 3041 38 22 data datum NNS 3041 38 23 readily readily RB 3041 38 24 available available JJ 3041 38 25 to to IN 3041 38 26 such such JJ 3041 38 27 studies study NNS 3041 38 28 and and CC 3041 38 29 exploratory exploratory JJ 3041 38 30 work work NN 3041 38 31 into into IN 3041 38 32 how how WRB 3041 38 33 best good JJS 3041 38 34 to to TO 3041 38 35 analyze analyze VB 3041 38 36 it.11 it.11 NNP 3041 38 37 user user NN 3041 38 38 Perceptions perception NNS 3041 38 39 of of IN 3041 38 40 Digital Digital NNP 3041 38 41 libraries library NNS 3041 38 42 The the DT 3041 38 43 Internet internet NN 3041 38 44 is be VBZ 3041 38 45 a a DT 3041 38 46 vastly vastly RB 3041 38 47 different different JJ 3041 38 48 world world NN 3041 38 49 than than IN 3041 38 50 it -PRON- PRP 3041 38 51 was be VBD 3041 38 52 in in IN 3041 38 53 the the DT 3041 38 54 early early JJ 3041 38 55 days day NNS 3041 38 56 of of IN 3041 38 57 the the DT 3041 38 58 IPL IPL NNP 3041 38 59 ’s ’s POS 3041 38 60 creation creation NN 3041 38 61 . . . 3041 39 1 The the DT 3041 39 2 expectations expectation NNS 3041 39 3 of of IN 3041 39 4 library library NN 3041 39 5 patrons patron NNS 3041 39 6 , , , 3041 39 7 both both CC 3041 39 8 in in IN 3041 39 9 digital digital NNP 3041 39 10 and and CC 3041 39 11 in in IN 3041 39 12 physical physical JJ 3041 39 13 environ- environ- NN 3041 39 14 ments ment NNS 3041 39 15 , , , 3041 39 16 have have VBP 3041 39 17 changed change VBN 3041 39 18 as as RB 3041 39 19 well well RB 3041 39 20 . . . 3041 40 1 And and CC 3041 40 2 as as IN 3041 40 3 the the DT 3041 40 4 Internet internet NN 3041 40 5 evolves evolve VBZ 3041 40 6 18 18 CD 3041 40 7 iNFOrMAtiON information NN 3041 40 8 tecHNOlOGY technology NN 3041 40 9 AND and CC 3041 40 10 liBrAries librarie VBZ 3041 40 11 | | NNP 3041 40 12 MArcH MArcH NNP 3041 40 13 2011 2011 CD 3041 40 14 of of IN 3041 40 15 the the DT 3041 40 16 public public NN 3041 40 17 , , , 3041 40 18 which which WDT 3041 40 19 is be VBZ 3041 40 20 the the DT 3041 40 21 intention intention NN 3041 40 22 of of IN 3041 40 23 this this DT 3041 40 24 study study NN 3041 40 25 . . . 3041 41 1 ■ ■ NFP 3041 41 2 ■ ■ NFP 3041 41 3 Method Method NNP 3041 41 4 This this DT 3041 41 5 exploratory exploratory JJ 3041 41 6 study study NN 3041 41 7 consisted consist VBD 3041 41 8 of of IN 3041 41 9 a a DT 3041 41 10 qualitative qualitative JJ 3041 41 11 analysis analysis NN 3041 41 12 of of IN 3041 41 13 data datum NNS 3041 41 14 gathered gather VBN 3041 41 15 from from IN 3041 41 16 interviews interview NNS 3041 41 17 and and CC 3041 41 18 observations observation NNS 3041 41 19 of of IN 3041 41 20 ten ten CD 3041 41 21 college college NN 3041 41 22 student student NN 3041 41 23 participants participant NNS 3041 41 24 who who WP 3041 41 25 were be VBD 3041 41 26 academic academic JJ 3041 41 27 library library NN 3041 41 28 users user NNS 3041 41 29 and and CC 3041 41 30 nonusers nonuser NNS 3041 41 31 of of IN 3041 41 32 the the DT 3041 41 33 IPL IPL NNP 3041 41 34 . . . 3041 42 1 A a DT 3041 42 2 pilot pilot NN 3041 42 3 study study NN 3041 42 4 preceded precede VBD 3041 42 5 the the DT 3041 42 6 final final JJ 3041 42 7 research research NN 3041 42 8 effort effort NN 3041 42 9 and and CC 3041 42 10 allowed allow VBD 3041 42 11 us -PRON- PRP 3041 42 12 to to TO 3041 42 13 iteratively iteratively RB 3041 42 14 tailor tailor VB 3041 42 15 the the DT 3041 42 16 study study NN 3041 42 17 design design NN 3041 42 18 to to TO 3041 42 19 best good JJS 3041 42 20 pursue pursue VB 3041 42 21 our -PRON- PRP$ 3041 42 22 research research NN 3041 42 23 questions question NNS 3041 42 24 . . . 3041 43 1 Our -PRON- PRP$ 3041 43 2 initial initial JJ 3041 43 3 study study NN 3041 43 4 design design NN 3041 43 5 incorporated incorporate VBD 3041 43 6 a a DT 3041 43 7 usability usability NN 3041 43 8 test test NN 3041 43 9 portion portion NN 3041 43 10 , , , 3041 43 11 in in IN 3041 43 12 which which WDT 3041 43 13 users user NNS 3041 43 14 were be VBD 3041 43 15 presented present VBN 3041 43 16 with with IN 3041 43 17 a a DT 3041 43 18 series series NN 3041 43 19 of of IN 3041 43 20 informa- informa- NNP 3041 43 21 tion tion NN 3041 43 22 - - HYPH 3041 43 23 seeking seek VBG 3041 43 24 needs need NNS 3041 43 25 and and CC 3041 43 26 instructed instruct VBD 3041 43 27 to to TO 3041 43 28 use use VB 3041 43 29 the the DT 3041 43 30 IPL IPL NNP 3041 43 31 ’s ’s POS 3041 43 32 website website NN 3041 43 33 to to TO 3041 43 34 answer answer VB 3041 43 35 the the DT 3041 43 36 questions question NNS 3041 43 37 . . . 3041 44 1 However however RB 3041 44 2 , , , 3041 44 3 we -PRON- PRP 3041 44 4 later later RB 3041 44 5 dropped drop VBD 3041 44 6 this this DT 3041 44 7 portion portion NN 3041 44 8 of of IN 3041 44 9 the the DT 3041 44 10 study study NN 3041 44 11 because because IN 3041 44 12 pilot pilot NN 3041 44 13 results result NNS 3041 44 14 found find VBD 3041 44 15 that that IN 3041 44 16 it -PRON- PRP 3041 44 17 contributed contribute VBD 3041 44 18 little little JJ 3041 44 19 to to IN 3041 44 20 answering answer VBG 3041 44 21 our -PRON- PRP$ 3041 44 22 research research NN 3041 44 23 questions question NNS 3041 44 24 about about IN 3041 44 25 public public JJ 3041 44 26 perceptions perception NNS 3041 44 27 ; ; : 3041 44 28 it -PRON- PRP 3041 44 29 largely largely RB 3041 44 30 explored explore VBD 3041 44 31 implementa- implementa- JJ 3041 44 32 tion tion NN 3041 44 33 details detail NNS 3041 44 34 , , , 3041 44 35 which which WDT 3041 44 36 was be VBD 3041 44 37 not not RB 3041 44 38 the the DT 3041 44 39 focus focus NN 3041 44 40 of of IN 3041 44 41 this this DT 3041 44 42 study study NN 3041 44 43 . . . 3041 45 1 Following follow VBG 3041 45 2 the the DT 3041 45 3 pilot pilot NN 3041 45 4 study study NN 3041 45 5 , , , 3041 45 6 we -PRON- PRP 3041 45 7 recruited recruit VBD 3041 45 8 ten ten CD 3041 45 9 Drexel Drexel NNP 3041 45 10 University University NNP 3041 45 11 students student NNS 3041 45 12 from from IN 3041 45 13 the the DT 3041 45 14 university university NN 3041 45 15 ’s ’s POS 3041 45 16 W. W. NNP 3041 45 17 W. W. NNP 3041 45 18 Hagerty Hagerty NNP 3041 45 19 Library Library NNP 3041 45 20 . . . 3041 46 1 This this DT 3041 46 2 ensured ensure VBD 3041 46 3 recruiting recruiting NN 3041 46 4 participants participant NNS 3041 46 5 who who WP 3041 46 6 were be VBD 3041 46 7 at at IN 3041 46 8 least least JJS 3041 46 9 minimally minimally RB 3041 46 10 familiar familiar JJ 3041 46 11 with with IN 3041 46 12 physical physical JJ 3041 46 13 libraries library NNS 3041 46 14 and and CC 3041 46 15 who who WP 3041 46 16 were be VBD 3041 46 17 from from IN 3041 46 18 a a DT 3041 46 19 variety variety NN 3041 46 20 of of IN 3041 46 21 academic academic JJ 3041 46 22 focuses focus NNS 3041 46 23 . . . 3041 47 1 The the DT 3041 47 2 participant participant NN 3041 47 3 group group NN 3041 47 4 included include VBD 3041 47 5 eight eight CD 3041 47 6 females female NNS 3041 47 7 and and CC 3041 47 8 two two CD 3041 47 9 males male NNS 3041 47 10 — — : 3041 47 11 two two CD 3041 47 12 were be VBD 3041 47 13 graduate graduate JJ 3041 47 14 students student NNS 3041 47 15 , , , 3041 47 16 eight eight CD 3041 47 17 were be VBD 3041 47 18 undergraduates undergraduate NNS 3041 47 19 — — : 3041 47 20 from from IN 3041 47 21 a a DT 3041 47 22 variety variety NN 3041 47 23 of of IN 3041 47 24 majors major NNS 3041 47 25 , , , 3041 47 26 including include VBG 3041 47 27 biology biology NN 3041 47 28 , , , 3041 47 29 biomedical biomedical JJ 3041 47 30 engineer- engineer- NN 3041 47 31 ing ing NN 3041 47 32 , , , 3041 47 33 business business NN 3041 47 34 , , , 3041 47 35 library library NN 3041 47 36 science science NN 3041 47 37 , , , 3041 47 38 accounting accounting NN 3041 47 39 , , , 3041 47 40 international international JJ 3041 47 41 studies study NNS 3041 47 42 , , , 3041 47 43 and and CC 3041 47 44 information information NN 3041 47 45 systems system NNS 3041 47 46 . . . 3041 48 1 Participants participant NNS 3041 48 2 took take VBD 3041 48 3 an an DT 3041 48 4 average average NN 3041 48 5 of of IN 3041 48 6 twenty twenty CD 3041 48 7 - - HYPH 3041 48 8 six six CD 3041 48 9 minutes minute NNS 3041 48 10 to to TO 3041 48 11 complete complete VB 3041 48 12 the the DT 3041 48 13 study study NN 3041 48 14 . . . 3041 49 1 The the DT 3041 49 2 study study NN 3041 49 3 consisted consist VBD 3041 49 4 of of IN 3041 49 5 a a DT 3041 49 6 short short JJ 3041 49 7 interview interview NN 3041 49 8 to to TO 3041 49 9 assess assess VB 3041 49 10 the the DT 3041 49 11 user user NN 3041 49 12 ’s ’s POS 3041 49 13 experience experience NN 3041 49 14 with with IN 3041 49 15 public public JJ 3041 49 16 libraries library NNS 3041 49 17 ( ( -LRB- 3041 49 18 both both CC 3041 49 19 physical physical JJ 3041 49 20 and and CC 3041 49 21 online online JJ 3041 49 22 ) ) -RRB- 3041 49 23 and and CC 3041 49 24 their -PRON- PRP$ 3041 49 25 expectations expectation NNS 3041 49 26 of of IN 3041 49 27 an an DT 3041 49 28 Internet internet NN 3041 49 29 public public JJ 3041 49 30 library library NN 3041 49 31 . . . 3041 50 1 These these DT 3041 50 2 open open RB 3041 50 3 - - HYPH 3041 50 4 ended ended JJ 3041 50 5 questions question NNS 3041 50 6 ( ( -LRB- 3041 50 7 included include VBN 3041 50 8 in in IN 3041 50 9 the the DT 3041 50 10 appendix appendix NNP 3041 50 11 ) ) -RRB- 3041 50 12 sought seek VBD 3041 50 13 to to TO 3041 50 14 determine determine VB 3041 50 15 what what WP 3041 50 16 features feature NNS 3041 50 17 , , , 3041 50 18 services service NNS 3041 50 19 , , , 3041 50 20 or or CC 3041 50 21 content content NN 3041 50 22 were be VBD 3041 50 23 desired desire VBN 3041 50 24 or or CC 3041 50 25 expected expect VBN 3041 50 26 by by IN 3041 50 27 users user NNS 3041 50 28 , , , 3041 50 29 whether whether IN 3041 50 30 the the DT 3041 50 31 term term NN 3041 50 32 of of IN 3041 50 33 “ " `` 3041 50 34 Internet internet NN 3041 50 35 public public JJ 3041 50 36 library library NN 3041 50 37 ” " '' 3041 50 38 was be VBD 3041 50 39 meaningful meaningful JJ 3041 50 40 , , , 3041 50 41 if if IN 3041 50 42 there there EX 3041 50 43 were be VBD 3041 50 44 similarities similarity NNS 3041 50 45 to to IN 3041 50 46 web web NN 3041 50 47 - - HYPH 3041 50 48 based base VBN 3041 50 49 systems system NNS 3041 50 50 that that WDT 3041 50 51 the the DT 3041 50 52 participants participant NNS 3041 50 53 were be VBD 3041 50 54 already already RB 3041 50 55 familiar familiar JJ 3041 50 56 with with IN 3041 50 57 , , , 3041 50 58 or or CC 3041 50 59 if if IN 3041 50 60 they -PRON- PRP 3041 50 61 had have VBD 3041 50 62 previously previously RB 3041 50 63 used use VBN 3041 50 64 a a DT 3041 50 65 website website NN 3041 50 66 they -PRON- PRP 3041 50 67 would would MD 3041 50 68 consider consider VB 3041 50 69 an an DT 3041 50 70 Internet internet NN 3041 50 71 public public JJ 3041 50 72 library library NN 3041 50 73 . . . 3041 51 1 All all DT 3041 51 2 interviews interview NNS 3041 51 3 were be VBD 3041 51 4 audio audio RB 3041 51 5 recorded record VBN 3041 51 6 and and CC 3041 51 7 transcribed transcribed NNP 3041 51 8 . . . 3041 52 1 An an DT 3041 52 2 initial initial JJ 3041 52 3 coding code VBG 3041 52 4 scheme scheme NN 3041 52 5 was be VBD 3041 52 6 established establish VBN 3041 52 7 and and CC 3041 52 8 iteratively iteratively RB 3041 52 9 developed developed JJ 3041 52 10 ( ( -LRB- 3041 52 11 table table NN 3041 52 12 1 1 CD 3041 52 13 ) ) -RRB- 3041 52 14 . . . 3041 53 1 Once once IN 3041 53 2 we -PRON- PRP 3041 53 3 observed observe VBD 3041 53 4 significant significant JJ 3041 53 5 overlap overlap NN 3041 53 6 between between IN 3041 53 7 par- par- NN 3041 53 8 ticipant ticipant NN 3041 53 9 responses response NNS 3041 53 10 , , , 3041 53 11 the the DT 3041 53 12 study study NN 3041 53 13 then then RB 3041 53 14 proceeded proceed VBD 3041 53 15 to to IN 3041 53 16 the the DT 3041 53 17 final final JJ 3041 53 18 analysis analysis NN 3041 53 19 and and CC 3041 53 20 presentation presentation NN 3041 53 21 , , , 3041 53 22 using use VBG 3041 53 23 inductive inductive JJ 3041 53 24 qualitative qualitative JJ 3041 53 25 analysis analysis NN 3041 53 26 to to TO 3041 53 27 code code VB 3041 53 28 text text NN 3041 53 29 and and CC 3041 53 30 identify identify VB 3041 53 31 themes theme NNS 3041 53 32 from from IN 3041 53 33 the the DT 3041 53 34 data.22 data.22 NNP 3041 53 35 ■ ■ NFP 3041 53 36 ■ ■ NFP 3041 53 37 Findings finding NNS 3041 53 38 All all DT 3041 53 39 participants participant NNS 3041 53 40 were be VBD 3041 53 41 current current JJ 3041 53 42 or or CC 3041 53 43 former former JJ 3041 53 44 public public JJ 3041 53 45 library library NN 3041 53 46 patrons patron NNS 3041 53 47 ; ; : 3041 53 48 six six CD 3041 53 49 participants participant NNS 3041 53 50 ( ( -LRB- 3041 53 51 P1 p1 NN 3041 53 52 , , , 3041 53 53 P4 P4 NNP 3041 53 54 , , , 3041 53 55 P5 p5 NN 3041 53 56 , , , 3041 53 57 P6 P6 NNP 3041 53 58 , , , 3041 53 59 P8 P8 NNP 3041 53 60 , , , 3041 53 61 and and CC 3041 53 62 P9 P9 NNP 3041 53 63 ) ) -RRB- 3041 53 64 were be VBD 3041 53 65 A a DT 3041 53 66 portion portion NN 3041 53 67 of of IN 3041 53 68 the the DT 3041 53 69 study study NN 3041 53 70 focused focus VBN 3041 53 71 on on IN 3041 53 72 library library NN 3041 53 73 identity identity NN 3041 53 74 or or CC 3041 53 75 brand brand NN 3041 53 76 in in IN 3041 53 77 the the DT 3041 53 78 mind mind NN 3041 53 79 of of IN 3041 53 80 the the DT 3041 53 81 public public NN 3041 53 82 ; ; : 3041 53 83 participants participant NNS 3041 53 84 found find VBD 3041 53 85 the the DT 3041 53 86 library library JJ 3041 53 87 brand brand NN 3041 53 88 to to TO 3041 53 89 be be VB 3041 53 90 “ " `` 3041 53 91 books book NNS 3041 53 92 , , , 3041 53 93 ” " '' 3041 53 94 with with IN 3041 53 95 no no DT 3041 53 96 other other JJ 3041 53 97 terms term NNS 3041 53 98 or or CC 3041 53 99 con- con- NN 3041 53 100 cepts cept NNS 3041 53 101 coming come VBG 3041 53 102 close close RB 3041 53 103 . . . 3041 54 1 As as IN 3041 54 2 a a DT 3041 54 3 companion companion NN 3041 54 4 report report NN 3041 54 5 to to IN 3041 54 6 this this DT 3041 54 7 study study NN 3041 54 8 , , , 3041 54 9 OCLC OCLC NNP 3041 54 10 released release VBD 3041 54 11 a a DT 3041 54 12 report report NN 3041 54 13 focused focus VBN 3041 54 14 on on IN 3041 54 15 the the DT 3041 54 16 library library NN 3041 54 17 percep- percep- NN 3041 54 18 tions tion NNS 3041 54 19 of of IN 3041 54 20 college college NN 3041 54 21 students.17 students.17 NNP 3041 54 22 As as IN 3041 54 23 our -PRON- PRP$ 3041 54 24 study study NN 3041 54 25 uses use VBZ 3041 54 26 a a DT 3041 54 27 college college NN 3041 54 28 student student NN 3041 54 29 participant participant NN 3041 54 30 base base NN 3041 54 31 , , , 3041 54 32 OCLC oclc NN 3041 54 33 ’s ’s POS 3041 54 34 findings finding NNS 3041 54 35 are be VBP 3041 54 36 highly highly RB 3041 54 37 relevant relevant JJ 3041 54 38 . . . 3041 55 1 The the DT 3041 55 2 vast vast JJ 3041 55 3 majority majority NN 3041 55 4 of of IN 3041 55 5 college college NN 3041 55 6 students student NNS 3041 55 7 reported report VBD 3041 55 8 using use VBG 3041 55 9 search search NN 3041 55 10 engines engine NNS 3041 55 11 as as IN 3041 55 12 a a DT 3041 55 13 starting starting NN 3041 55 14 point point NN 3041 55 15 for for IN 3041 55 16 information- information- NN 3041 55 17 seeking seeking NN 3041 55 18 and and CC 3041 55 19 expressed express VBD 3041 55 20 a a DT 3041 55 21 strong strong JJ 3041 55 22 desire desire NN 3041 55 23 for for IN 3041 55 24 self self NN 3041 55 25 - - HYPH 3041 55 26 service service NN 3041 55 27 library library NN 3041 55 28 resources resource NNS 3041 55 29 . . . 3041 56 1 As as IN 3041 56 2 compared compare VBN 3041 56 3 to to IN 3041 56 4 the the DT 3041 56 5 general general JJ 3041 56 6 popula- popula- NN 3041 56 7 tion tion NN 3041 56 8 , , , 3041 56 9 however however RB 3041 56 10 , , , 3041 56 11 college college NN 3041 56 12 students student NNS 3041 56 13 have have VBP 3041 56 14 the the DT 3041 56 15 highest high JJS 3041 56 16 rate rate NN 3041 56 17 and and CC 3041 56 18 broadest broad JJS 3041 56 19 use use NN 3041 56 20 of of IN 3041 56 21 both both CC 3041 56 22 physical physical JJ 3041 56 23 and and CC 3041 56 24 digital digital JJ 3041 56 25 library library NN 3041 56 26 resources resource NNS 3041 56 27 and and CC 3041 56 28 a a DT 3041 56 29 corresponding correspond VBG 3041 56 30 high high JJ 3041 56 31 awareness awareness NN 3041 56 32 of of IN 3041 56 33 these these DT 3041 56 34 services service NNS 3041 56 35 . . . 3041 57 1 The the DT 3041 57 2 relationship relationship NN 3041 57 3 between between IN 3041 57 4 public public JJ 3041 57 5 libraries library NNS 3041 57 6 and and CC 3041 57 7 the the DT 3041 57 8 Internet internet NN 3041 57 9 was be VBD 3041 57 10 explored explore VBN 3041 57 11 in in IN 3041 57 12 depth depth NN 3041 57 13 in in IN 3041 57 14 a a DT 3041 57 15 2002 2002 CD 3041 57 16 study study NN 3041 57 17 by by IN 3041 57 18 D’Elia D’Elia NNP 3041 57 19 et et NNP 3041 57 20 al.18 al.18 NNP 3041 57 21 The the DT 3041 57 22 study study NN 3041 57 23 sought seek VBD 3041 57 24 to to TO 3041 57 25 systematically systematically RB 3041 57 26 inves- inves- NNS 3041 57 27 tigate tigate NN 3041 57 28 patrons patron NNS 3041 57 29 ’ ’ POS 3041 57 30 use use NN 3041 57 31 of of IN 3041 57 32 the the DT 3041 57 33 Internet internet NN 3041 57 34 and and CC 3041 57 35 of of IN 3041 57 36 public public JJ 3041 57 37 libraries library NNS 3041 57 38 . . . 3041 58 1 Findings finding NNS 3041 58 2 included include VBD 3041 58 3 the the DT 3041 58 4 fact fact NN 3041 58 5 that that IN 3041 58 6 the the DT 3041 58 7 Internet internet NN 3041 58 8 and and CC 3041 58 9 public public JJ 3041 58 10 libraries library NNS 3041 58 11 are be VBP 3041 58 12 often often RB 3041 58 13 complementary complementary JJ 3041 58 14 ; ; : 3041 58 15 that that IN 3041 58 16 more more JJR 3041 58 17 than than IN 3041 58 18 half half NN 3041 58 19 of of IN 3041 58 20 Internet internet NN 3041 58 21 users user NNS 3041 58 22 were be VBD 3041 58 23 library library JJ 3041 58 24 users user NNS 3041 58 25 and and CC 3041 58 26 vice vice NN 3041 58 27 versa versa RB 3041 58 28 ; ; : 3041 58 29 and and CC 3041 58 30 that that IN 3041 58 31 libraries library NNS 3041 58 32 are be VBP 3041 58 33 valued value VBN 3041 58 34 more more JJR 3041 58 35 than than IN 3041 58 36 the the DT 3041 58 37 Internet internet NN 3041 58 38 for for IN 3041 58 39 providing provide VBG 3041 58 40 accurate accurate JJ 3041 58 41 information information NN 3041 58 42 , , , 3041 58 43 privacy privacy NN 3041 58 44 , , , 3041 58 45 and and CC 3041 58 46 child child NN 3041 58 47 - - HYPH 3041 58 48 oriented orient VBN 3041 58 49 spaces space NNS 3041 58 50 and and CC 3041 58 51 services service NNS 3041 58 52 . . . 3041 59 1 Participants participant NNS 3041 59 2 made make VBD 3041 59 3 a a DT 3041 59 4 distinction distinction NN 3041 59 5 between between IN 3041 59 6 the the DT 3041 59 7 service service NN 3041 59 8 characteristics characteristic NNS 3041 59 9 of of IN 3041 59 10 the the DT 3041 59 11 public public JJ 3041 59 12 library library NN 3041 59 13 versus versus IN 3041 59 14 those those DT 3041 59 15 of of IN 3041 59 16 the the DT 3041 59 17 Internet internet NN 3041 59 18 . . . 3041 60 1 Many many JJ 3041 60 2 of of IN 3041 60 3 the the DT 3041 60 4 most most RBS 3041 60 5 - - HYPH 3041 60 6 valued value VBN 3041 60 7 characteristics characteristic NNS 3041 60 8 of of IN 3041 60 9 the the DT 3041 60 10 Internet internet NN 3041 60 11 ( ( -LRB- 3041 60 12 such such JJ 3041 60 13 as as IN 3041 60 14 information information NN 3041 60 15 that that WDT 3041 60 16 is be VBZ 3041 60 17 always always RB 3041 60 18 available available JJ 3041 60 19 when when WRB 3041 60 20 needed need VBN 3041 60 21 ) ) -RRB- 3041 60 22 were be VBD 3041 60 23 not not RB 3041 60 24 supported support VBN 3041 60 25 by by IN 3041 60 26 physical physical JJ 3041 60 27 libraries library NNS 3041 60 28 because because IN 3041 60 29 of of IN 3041 60 30 limited limited JJ 3041 60 31 offerings offering NNS 3041 60 32 and and CC 3041 60 33 hours hour NNS 3041 60 34 . . . 3041 61 1 In in IN 3041 61 2 addition addition NN 3041 61 3 to to IN 3041 61 4 large large JJ 3041 61 5 , , , 3041 61 6 comprehensive comprehensive JJ 3041 61 7 surveys survey NNS 3041 61 8 , , , 3041 61 9 there there EX 3041 61 10 have have VBP 3041 61 11 been be VBN 3041 61 12 several several JJ 3041 61 13 case case NN 3041 61 14 - - HYPH 3041 61 15 study study NN 3041 61 16 approaches approach NNS 3041 61 17 , , , 3041 61 18 exploring explore VBG 3041 61 19 user user NN 3041 61 20 perceptions perception NNS 3041 61 21 of of IN 3041 61 22 a a DT 3041 61 23 particular particular JJ 3041 61 24 digital digital JJ 3041 61 25 library library NN 3041 61 26 or or CC 3041 61 27 library library NN 3041 61 28 fea- fea- NNS 3041 61 29 ture ture NN 3041 61 30 . . . 3041 62 1 Tammaro Tammaro NNP 3041 62 2 researched research VBD 3041 62 3 user user NN 3041 62 4 perceptions perception NNS 3041 62 5 of of IN 3041 62 6 an an DT 3041 62 7 Italian italian JJ 3041 62 8 digital digital JJ 3041 62 9 library library NN 3041 62 10 , , , 3041 62 11 finding find VBG 3041 62 12 the the DT 3041 62 13 catalog catalog NN 3041 62 14 , , , 3041 62 15 online online JJ 3041 62 16 databases database NNS 3041 62 17 , , , 3041 62 18 and and CC 3041 62 19 electronic electronic JJ 3041 62 20 journals journal NNS 3041 62 21 to to TO 3041 62 22 be be VB 3041 62 23 most most RBS 3041 62 24 valued value VBN 3041 62 25 ; ; : 3041 62 26 she -PRON- PRP 3041 62 27 found find VBD 3041 62 28 speed speed NN 3041 62 29 of of IN 3041 62 30 access access NN 3041 62 31 , , , 3041 62 32 remote remote JJ 3041 62 33 access access NN 3041 62 34 , , , 3041 62 35 a a DT 3041 62 36 larger large JJR 3041 62 37 number number NN 3041 62 38 of of IN 3041 62 39 resources resource NNS 3041 62 40 , , 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and CC 3041 62 80 are be VBP 3041 62 81 unaware unaware JJ 3041 62 82 of of IN 3041 62 83 the the DT 3041 62 84 various various JJ 3041 62 85 services service NNS 3041 62 86 offered offer VBN 3041 62 87 . . . 3041 63 1 Crowley Crowley NNP 3041 63 2 et et FW 3041 63 3 al al NNP 3041 63 4 . . . 3041 64 1 evaluated evaluate VBD 3041 64 2 an an DT 3041 64 3 existing exist VBG 3041 64 4 academic academic JJ 3041 64 5 library library NN 3041 64 6 ’s ’s POS 3041 64 7 webpages webpage NNS 3041 64 8 for for IN 3041 64 9 issues issue NNS 3041 64 10 and and CC 3041 64 11 user user NN 3041 64 12 needs.20 needs.20 NNP 3041 64 13 They -PRON- PRP 3041 64 14 identified identify VBD 3041 64 15 issues issue NNS 3041 64 16 with with IN 3041 64 17 navigational navigational JJ 3041 64 18 structures structure NNS 3041 64 19 and and CC 3041 64 20 overly overly RB 3041 64 21 technical technical JJ 3041 64 22 terminology terminology NN 3041 64 23 and and CC 3041 64 24 a a DT 3041 64 25 general general JJ 3041 64 26 need need NN 3041 64 27 for for IN 3041 64 28 robust robust JJ 3041 64 29 help help NN 3041 64 30 and and CC 3041 64 31 extensive extensive JJ 3041 64 32 research research NN 3041 64 33 portals portal NNS 3041 64 34 . . . 3041 65 1 In in IN 3041 65 2 respect respect NN 3041 65 3 to to IN 3041 65 4 our -PRON- PRP$ 3041 65 5 study study NN 3041 65 6 , , , 3041 65 7 we -PRON- PRP 3041 65 8 found find VBD 3041 65 9 no no DT 3041 65 10 literature literature NN 3041 65 11 that that WDT 3041 65 12 studied study VBD 3041 65 13 perceptions perception NNS 3041 65 14 of of IN 3041 65 15 Internet internet NN 3041 65 16 public public JJ 3041 65 17 libraries library NNS 3041 65 18 . . . 3041 66 1 As as IN 3041 66 2 men- men- NN 3041 66 3 tioned tione VBD 3041 66 4 earlier early RBR 3041 66 5 , , , 3041 66 6 research research NN 3041 66 7 that that WDT 3041 66 8 addressed address VBD 3041 66 9 the the DT 3041 66 10 IPL IPL NNP 3041 66 11 from from IN 3041 66 12 the the DT 3041 66 13 perspective perspective NN 3041 66 14 of of IN 3041 66 15 its -PRON- PRP$ 3041 66 16 patrons patron NNS 3041 66 17 largely largely RB 3041 66 18 focused focus VBD 3041 66 19 on on IN 3041 66 20 IPL IPL NNP 3041 66 21 ’s ’s POS 3041 66 22 reference reference NN 3041 66 23 services service NNS 3041 66 24 . . . 3041 67 1 In in IN 3041 67 2 2008 2008 CD 3041 67 3 , , , 3041 67 4 IPL IPL NNP 3041 67 5 staff staff NN 3041 67 6 reported report VBD 3041 67 7 13,857 13,857 CD 3041 67 8 reference reference NN 3041 67 9 questions question NNS 3041 67 10 received receive VBD 3041 67 11 and and CC 3041 67 12 9,794,292 9,794,292 CD 3041 67 13 website website NN 3041 67 14 visi- visi- NN 3041 67 15 tors.21 tors.21 NNP 3041 67 16 Although although IN 3041 67 17 reference reference NN 3041 67 18 is be VBZ 3041 67 19 clearly clearly RB 3041 67 20 a a DT 3041 67 21 vital vital JJ 3041 67 22 and and CC 3041 67 23 well well RB 3041 67 24 - - HYPH 3041 67 25 used use VBN 3041 67 26 service service NN 3041 67 27 , , , 3041 67 28 there there EX 3041 67 29 is be VBZ 3041 67 30 also also RB 3041 67 31 a a DT 3041 67 32 great great JJ 3041 67 33 deal deal NN 3041 67 34 of of IN 3041 67 35 website website NN 3041 67 36 collection collection NN 3041 67 37 use use NN 3041 67 38 that that WDT 3041 67 39 must must MD 3041 67 40 be be VB 3041 67 41 researched research VBN 3041 67 42 . . . 3041 68 1 Recent recent JJ 3041 68 2 literature literature NN 3041 68 3 does do VBZ 3041 68 4 not not RB 3041 68 5 address address VB 3041 68 6 the the DT 3041 68 7 current current JJ 3041 68 8 state state NN 3041 68 9 of of IN 3041 68 10 the the DT 3041 68 11 IPL IPL NNP 3041 68 12 from from IN 3041 68 13 the the DT 3041 68 14 perspective perspective NN 3041 68 15 tHe the DT 3041 68 16 iNterNet internet NN 3041 68 17 PuBlic public JJ 3041 68 18 liBrArY library NN 3041 68 19 ( ( -LRB- 3041 68 20 iPl iPl NNP 3041 68 21 ) ) -RRB- 3041 68 22 | | NNP 3041 68 23 MAceli MAceli NNP 3041 68 24 , , , 3041 68 25 WieDeNBecK WieDeNBecK NNP 3041 68 26 , , , 3041 68 27 AND and CC 3041 68 28 ABels ABels NNP 3041 68 29 19 19 CD 3041 68 30 of of IN 3041 68 31 such such PDT 3041 68 32 a a DT 3041 68 33 library library NN 3041 68 34 . . . 3041 69 1 A a DT 3041 69 2 few few JJ 3041 69 3 remained remain VBD 3041 69 4 confused confused JJ 3041 69 5 about about IN 3041 69 6 how how WRB 3041 69 7 such such PDT 3041 69 8 a a DT 3041 69 9 concept concept NN 3041 69 10 would would MD 3041 69 11 relate relate VB 3041 69 12 to to IN 3041 69 13 physical physical JJ 3041 69 14 public public JJ 3041 69 15 libraries library NNS 3041 69 16 and and CC 3041 69 17 the the DT 3041 69 18 Internet internet NN 3041 69 19 in in IN 3041 69 20 general general JJ 3041 69 21 . . . 3041 70 1 One one CD 3041 70 2 participant participant NN 3041 70 3 assumed assume VBD 3041 70 4 that that IN 3041 70 5 such such PDT 3041 70 6 a a DT 3041 70 7 term term NN 3041 70 8 must must MD 3041 70 9 mean mean VB 3041 70 10 the the DT 3041 70 11 web web NN 3041 70 12 presence presence NN 3041 70 13 of of IN 3041 70 14 a a DT 3041 70 15 particular particular JJ 3041 70 16 physical physical JJ 3041 70 17 public public JJ 3041 70 18 library library NN 3041 70 19 . . . 3041 71 1 Another another DT 3041 71 2 ’s ’s POS 3041 71 3 immediate immediate JJ 3041 71 4 reaction reaction NN 3041 71 5 was be VBD 3041 71 6 to to TO 3041 71 7 question question VB 3041 71 8 the the DT 3041 71 9 value value NN 3041 71 10 of of IN 3041 71 11 such such PDT 3041 71 12 a a DT 3041 71 13 venture venture NN 3041 71 14 in in IN 3041 71 15 light light NN 3041 71 16 of of IN 3041 71 17 existing exist VBG 3041 71 18 Internet internet NN 3041 71 19 resources resource NNS 3041 71 20 : : : 3041 71 21 “ " `` 3041 71 22 I -PRON- PRP 3041 71 23 mean mean VBP 3041 71 24 , , , 3041 71 25 the the DT 3041 71 26 Internet internet NN 3041 71 27 is be VBZ 3041 71 28 already already RB 3041 71 29 useful useful JJ 3041 71 30 , , , 3041 71 31 so so CC 3041 71 32 I -PRON- PRP 3041 71 33 do do VBP 3041 71 34 n’t not RB 3041 71 35 know know VB 3041 71 36 [ [ -LRB- 3041 71 37 how how WRB 3041 71 38 useful useful JJ 3041 71 39 it -PRON- PRP 3041 71 40 would would MD 3041 71 41 be be VB 3041 71 42 ] ] -RRB- 3041 71 43 ” " '' 3041 71 44 ( ( -LRB- 3041 71 45 P2 P2 NNP 3041 71 46 ) ) -RRB- 3041 71 47 . . . 3041 72 1 Two two CD 3041 72 2 other other JJ 3041 72 3 participants participant NNS 3041 72 4 found find VBD 3041 72 5 meaning meaning NN 3041 72 6 in in IN 3041 72 7 the the DT 3041 72 8 term term NN 3041 72 9 by by IN 3041 72 10 associating associate VBG 3041 72 11 it -PRON- PRP 3041 72 12 with with IN 3041 72 13 a a DT 3041 72 14 known know VBN 3041 72 15 library library NN 3041 72 16 website website NN 3041 72 17 , , , 3041 72 18 such such JJ 3041 72 19 as as IN 3041 72 20 that that DT 3041 72 21 of of IN 3041 72 22 their -PRON- PRP$ 3041 72 23 academic academic JJ 3041 72 24 library library NN 3041 72 25 or or CC 3041 72 26 local local JJ 3041 72 27 physical physical JJ 3041 72 28 public public JJ 3041 72 29 library library NN 3041 72 30 . . . 3041 73 1 When when WRB 3041 73 2 asked ask VBN 3041 73 3 what what WP 3041 73 4 websites website NNS 3041 73 5 seem seem VBP 3041 73 6 similar similar JJ 3041 73 7 in in IN 3041 73 8 function function NN 3041 73 9 or or CC 3041 73 10 appearance appearance NN 3041 73 11 to to IN 3041 73 12 what what WP 3041 73 13 they -PRON- PRP 3041 73 14 would would MD 3041 73 15 consider consider VB 3041 73 16 an an DT 3041 73 17 Internet internet NN 3041 73 18 public public JJ 3041 73 19 library library NN 3041 73 20 , , , 3041 73 21 responses response NNS 3041 73 22 varied varied JJ 3041 73 23 . . . 3041 74 1 While while IN 3041 74 2 most most JJS 3041 74 3 participants participant NNS 3041 74 4 could could MD 3041 74 5 not not RB 3041 74 6 name name VB 3041 74 7 any any DT 3041 74 8 similar similar JJ 3041 74 9 website website NN 3041 74 10 or or CC 3041 74 11 service service NN 3041 74 12 , , , 3041 74 13 one one CD 3041 74 14 mentioned mention VBD 3041 74 15 several several JJ 3041 74 16 academic academic JJ 3041 74 17 library library NN 3041 74 18 websites website NNS 3041 74 19 that that IN 3041 74 20 he -PRON- PRP 3041 74 21 was be VBD 3041 74 22 famil- famil- VBG 3041 74 23 iar iar NNP 3041 74 24 with with IN 3041 74 25 , , , 3041 74 26 another another DT 3041 74 27 described describe VBD 3041 74 28 several several JJ 3041 74 29 bookseller bookseller NN 3041 74 30 websites website NNS 3041 74 31 ( ( -LRB- 3041 74 32 Amazon.com Amazon.com NNP 3041 74 33 , , , 3041 74 34 Half.com half.com UH 3041 74 35 , , , 3041 74 36 and and CC 3041 74 37 AbeBooks.com abebooks.com ADD 3041 74 38 ) ) -RRB- 3041 74 39 , , , 3041 74 40 and and CC 3041 74 41 a a DT 3041 74 42 third third JJ 3041 74 43 mentioned mention VBN 3041 74 44 Wikipedia Wikipedia NNP 3041 74 45 ( ( -LRB- 3041 74 46 but but CC 3041 74 47 then then RB 3041 74 48 immediately immediately RB 3041 74 49 retracted retract VBD 3041 74 50 the the DT 3041 74 51 statement statement NN 3041 74 52 , , , 3041 74 53 after after IN 3041 74 54 deciding decide VBG 3041 74 55 that that IN 3041 74 56 Wikipedia Wikipedia NNP 3041 74 57 was be VBD 3041 74 58 not not RB 3041 74 59 a a DT 3041 74 60 library library NN 3041 74 61 ) ) -RRB- 3041 74 62 . . . 3041 75 1 theme theme NN 3041 75 2 2 2 CD 3041 75 3 : : : 3041 75 4 Quick quick JJ 3041 75 5 and and CC 3041 75 6 easy easy JJ 3041 75 7 , , , 3041 75 8 but but CC 3041 75 9 still still RB 3041 75 10 credible credible JJ 3041 75 11 Participants participant NNS 3041 75 12 were be VBD 3041 75 13 highly highly RB 3041 75 14 enthusiastic enthusiastic JJ 3041 75 15 about about IN 3041 75 16 the the DT 3041 75 17 perceived perceive VBN 3041 75 18 benefits benefit NNS 3041 75 19 in in IN 3041 75 20 access access NN 3041 75 21 to to IN 3041 75 22 and and CC 3041 75 23 credibility credibility NN 3041 75 24 of of IN 3041 75 25 information information NN 3041 75 26 from from IN 3041 75 27 an an DT 3041 75 28 Internet internet NN 3041 75 29 public public JJ 3041 75 30 library library NN 3041 75 31 . . . 3041 76 1 Ease ease NN 3041 76 2 of of IN 3041 76 3 use use NN 3041 76 4 and and CC 3041 76 5 faster fast JJR 3041 76 6 informa- informa- JJ 3041 76 7 tion tion NN 3041 76 8 access access NN 3041 76 9 , , , 3041 76 10 often often RB 3041 76 11 from from IN 3041 76 12 home home NN 3041 76 13 , , , 3041 76 14 were be VBD 3041 76 15 key key JJ 3041 76 16 motivators motivator NNS 3041 76 17 for for IN 3041 76 18 use use NN 3041 76 19 of of IN 3041 76 20 Internet internet NN 3041 76 21 - - HYPH 3041 76 22 based base VBN 3041 76 23 libraries library NNS 3041 76 24 , , , 3041 76 25 both both DT 3041 76 26 public public JJ 3041 76 27 and and CC 3041 76 28 academic academic JJ 3041 76 29 . . . 3041 77 1 As as IN 3041 77 2 described describe VBN 3041 77 3 earlier early RBR 3041 77 4 , , , 3041 77 5 there there EX 3041 77 6 is be VBZ 3041 77 7 a a DT 3041 77 8 wealth wealth NN 3041 77 9 of of IN 3041 77 10 competing compete VBG 3041 77 11 informa- informa- JJ 3041 77 12 tion tion NN 3041 77 13 options option NNS 3041 77 14 freely freely RB 3041 77 15 available available JJ 3041 77 16 on on IN 3041 77 17 the the DT 3041 77 18 Internet internet NN 3041 77 19 . . . 3041 78 1 Given give VBN 3041 78 2 this this DT 3041 78 3 , , , 3041 78 4 participants participant NNS 3041 78 5 felt feel VBD 3041 78 6 that that IN 3041 78 7 an an DT 3041 78 8 Internet internet NN 3041 78 9 public public JJ 3041 78 10 library library NN 3041 78 11 would would MD 3041 78 12 offer offer VB 3041 78 13 the the DT 3041 78 14 most most JJS 3041 78 15 value value NN 3041 78 16 because because IN 3041 78 17 of of IN 3041 78 18 its -PRON- PRP$ 3041 78 19 credible credible JJ 3041 78 20 information information NN 3041 78 21 : : : 3041 78 22 I -PRON- PRP 3041 78 23 like like VBP 3041 78 24 the the DT 3041 78 25 ready ready JJ 3041 78 26 reference reference NN 3041 78 27 [ [ -LRB- 3041 78 28 almanacs almanacs NNP 3041 78 29 , , , 3041 78 30 encyclopedias encyclopedia NNS 3041 78 31 ] ] -RRB- 3041 78 32 . . . 3041 79 1 . . . 3041 80 1 . . . 3041 81 1 . . . 3041 82 1 I -PRON- PRP 3041 82 2 ’m be VBP 3041 82 3 not not RB 3041 82 4 used use VBN 3041 82 5 to to IN 3041 82 6 using use VBG 3041 82 7 any any DT 3041 82 8 of of IN 3041 82 9 these these DT 3041 82 10 , , , 3041 82 11 Wikipedia Wikipedia NNP 3041 82 12 is be VBZ 3041 82 13 just just RB 3041 82 14 so so RB 3041 82 15 ready ready JJ 3041 82 16 and and CC 3041 82 17 user user VB 3041 82 18 friendly friendly JJ 3041 82 19 . . . 3041 83 1 It -PRON- PRP 3041 83 2 ’s ’ VBZ 3041 83 3 so so RB 3041 83 4 easy easy JJ 3041 83 5 to to TO 3041 83 6 go go VB 3041 83 7 to to IN 3041 83 8 Wikipedia Wikipedia NNP 3041 83 9 but but CC 3041 83 10 it -PRON- PRP 3041 83 11 ’s ’ VBZ 3041 83 12 not not RB 3041 83 13 necessarily necessarily RB 3041 83 14 credible credible JJ 3041 83 15 . . . 3041 84 1 . . . 3041 85 1 . . . 3041 86 1 . . . 3041 87 1 Whereas whereas IN 3041 87 2 I -PRON- PRP 3041 87 3 feel feel VBP 3041 87 4 like like IN 3041 87 5 this this DT 3041 87 6 is be VBZ 3041 87 7 definitely definitely RB 3041 87 8 credible credible JJ 3041 87 9 . . . 3041 88 1 It -PRON- PRP 3041 88 2 ’s ’ VBZ 3041 88 3 something something NN 3041 88 4 I -PRON- PRP 3041 88 5 could could MD 3041 88 6 use use VB 3041 88 7 if if IN 3041 88 8 I -PRON- PRP 3041 88 9 needed need VBD 3041 88 10 to to IN 3041 88 11 in in IN 3041 88 12 some some DT 3041 88 13 sort sort NN 3041 88 14 of of IN 3041 88 15 academic academic JJ 3041 88 16 setting setting NN 3041 88 17 . . . 3041 89 1 ( ( -LRB- 3041 89 2 P10 P10 NNP 3041 89 3 ) ) -RRB- 3041 89 4 theme theme NN 3041 89 5 3 3 CD 3041 89 6 : : : 3041 89 7 lack lack NN 3041 89 8 of of IN 3041 89 9 Differentiation differentiation NN 3041 89 10 between between IN 3041 89 11 Public Public NNP 3041 89 12 and and CC 3041 89 13 Academic academic JJ 3041 89 14 ; ; : 3041 89 15 Physical Physical NNP 3041 89 16 and and CC 3041 89 17 Digital Digital NNP 3041 89 18 libraries library NNS 3041 89 19 For for IN 3041 89 20 many many JJ 3041 89 21 participants participant NNS 3041 89 22 , , , 3041 89 23 there there EX 3041 89 24 was be VBD 3041 89 25 confusion confusion NN 3041 89 26 about about IN 3041 89 27 what what WP 3041 89 28 was be VBD 3041 89 29 or or CC 3041 89 30 was be VBD 3041 89 31 not not RB 3041 89 32 a a DT 3041 89 33 public public JJ 3041 89 34 library library NN 3041 89 35 , , , 3041 89 36 and and CC 3041 89 37 they -PRON- PRP 3041 89 38 initially initially RB 3041 89 39 con- con- VBP 3041 89 40 sidered sidere VBD 3041 89 41 their -PRON- PRP$ 3041 89 42 academic academic JJ 3041 89 43 library library NN 3041 89 44 in in IN 3041 89 45 that that DT 3041 89 46 category category NN 3041 89 47 . . . 3041 90 1 Overall overall RB 3041 90 2 , , , 3041 90 3 participants participant NNS 3041 90 4 did do VBD 3041 90 5 not not RB 3041 90 6 think think VB 3041 90 7 of of IN 3041 90 8 public public JJ 3041 90 9 and and CC 3041 90 10 academic academic JJ 3041 90 11 libraries library NNS 3041 90 12 ( ( -LRB- 3041 90 13 physical physical JJ 3041 90 14 or or CC 3041 90 15 on on IN 3041 90 16 the the DT 3041 90 17 Internet internet NN 3041 90 18 ) ) -RRB- 3041 90 19 as as IN 3041 90 20 distinctly distinctly RB 3041 90 21 different different JJ 3041 90 22 ; ; : 3041 90 23 rather rather RB 3041 90 24 they -PRON- PRP 3041 90 25 were be VBD 3041 90 26 more more RBR 3041 90 27 likely likely JJ 3041 90 28 to to TO 3041 90 29 be be VB 3041 90 30 associated associate VBN 3041 90 31 with with IN 3041 90 32 phase phase NN 3041 90 33 of of IN 3041 90 34 life life NN 3041 90 35 . . . 3041 91 1 Participants participant NNS 3041 91 2 that that WDT 3041 91 3 were be VBD 3041 91 4 not not RB 3041 91 5 current current JJ 3041 91 6 public public JJ 3041 91 7 library library NN 3041 91 8 users user NNS 3041 91 9 reported report VBD 3041 91 10 using use VBG 3041 91 11 public public JJ 3041 91 12 libraries library NNS 3041 91 13 frequently frequently RB 3041 91 14 during during IN 3041 91 15 their -PRON- PRP$ 3041 91 16 years year NNS 3041 91 17 of of IN 3041 91 18 elementary elementary JJ 3041 91 19 education education NN 3041 91 20 . . . 3041 92 1 For for IN 3041 92 2 participants participant NNS 3041 92 3 that that WDT 3041 92 4 were be VBD 3041 92 5 current current JJ 3041 92 6 public public JJ 3041 92 7 library library NN 3041 92 8 users user NNS 3041 92 9 , , , 3041 92 10 physical physical JJ 3041 92 11 public public JJ 3041 92 12 libraries library NNS 3041 92 13 ( ( -LRB- 3041 92 14 and and CC 3041 92 15 other other JJ 3041 92 16 local local JJ 3041 92 17 academic academic JJ 3041 92 18 libraries library NNS 3041 92 19 ) ) -RRB- 3041 92 20 were be VBD 3041 92 21 used use VBN 3041 92 22 to to TO 3041 92 23 fill fill VB 3041 92 24 in in RP 3041 92 25 the the DT 3041 92 26 gaps gap NNS 3041 92 27 current current JJ 3041 92 28 public public JJ 3041 92 29 library library NN 3041 92 30 users user NNS 3041 92 31 , , , 3041 92 32 and and CC 3041 92 33 four four CD 3041 92 34 ( ( -LRB- 3041 92 35 P2 p2 NN 3041 92 36 , , , 3041 92 37 P3 P3 NNP 3041 92 38 , , , 3041 92 39 P7 p7 UH 3041 92 40 , , , 3041 92 41 and and CC 3041 92 42 P10 P10 NNP 3041 92 43 ) ) -RRB- 3041 92 44 had have VBD 3041 92 45 used use VBN 3041 92 46 public public JJ 3041 92 47 libraries library NNS 3041 92 48 in in IN 3041 92 49 the the DT 3041 92 50 past past NN 3041 92 51 but but CC 3041 92 52 were be VBD 3041 92 53 no no RB 3041 92 54 longer long RBR 3041 92 55 using use VBG 3041 92 56 their -PRON- PRP$ 3041 92 57 services service NNS 3041 92 58 . . . 3041 93 1 Two two CD 3041 93 2 participants participant NNS 3041 93 3 were be VBD 3041 93 4 graduate graduate JJ 3041 93 5 stu- stu- NN 3041 93 6 dents dent NNS 3041 93 7 ( ( -LRB- 3041 93 8 P3 P3 NNP 3041 93 9 and and CC 3041 93 10 P9 P9 NNP 3041 93 11 ) ) -RRB- 3041 93 12 with with IN 3041 93 13 the the DT 3041 93 14 remainder remainder NN 3041 93 15 undergraduates undergraduate NNS 3041 93 16 , , , 3041 93 17 and and CC 3041 93 18 two two CD 3041 93 19 of of IN 3041 93 20 the the DT 3041 93 21 ten ten CD 3041 93 22 students student NNS 3041 93 23 had have VBD 3041 93 24 used use VBN 3041 93 25 the the DT 3041 93 26 IPL IPL NNP 3041 93 27 website website NN 3041 93 28 before before IN 3041 93 29 ( ( -LRB- 3041 93 30 P3 P3 NNP 3041 93 31 and and CC 3041 93 32 P6 P6 NNP 3041 93 33 ) ) -RRB- 3041 93 34 . . . 3041 94 1 The the DT 3041 94 2 participants participant NNS 3041 94 3 could could MD 3041 94 4 be be VB 3041 94 5 characterized characterize VBN 3041 94 6 as as IN 3041 94 7 rela- rela- JJ 3041 94 8 tively tively RB 3041 94 9 infrequent infrequent JJ 3041 94 10 public public JJ 3041 94 11 library library NN 3041 94 12 users user NNS 3041 94 13 with with IN 3041 94 14 a a DT 3041 94 15 strong strong JJ 3041 94 16 interest interest NN 3041 94 17 in in IN 3041 94 18 the the DT 3041 94 19 physical physical JJ 3041 94 20 book book NN 3041 94 21 holdings holding NNS 3041 94 22 of of IN 3041 94 23 the the DT 3041 94 24 public public JJ 3041 94 25 library library NN 3041 94 26 , , , 3041 94 27 primar- primar- XX 3041 94 28 ily ily NNP 3041 94 29 for for IN 3041 94 30 leisure leisure NN 3041 94 31 but but CC 3041 94 32 frequently frequently RB 3041 94 33 for for IN 3041 94 34 research research NN 3041 94 35 as as RB 3041 94 36 well well RB 3041 94 37 . . . 3041 95 1 Several several JJ 3041 95 2 participants participant NNS 3041 95 3 mentioned mention VBD 3041 95 4 scholarly scholarly RB 3041 95 5 databases database NNS 3041 95 6 that that WDT 3041 95 7 were be VBD 3041 95 8 pro- pro- NN 3041 95 9 vided vide VBN 3041 95 10 by by IN 3041 95 11 their -PRON- PRP$ 3041 95 12 public public JJ 3041 95 13 library library NN 3041 95 14 ( ( -LRB- 3041 95 15 typically typically RB 3041 95 16 from from IN 3041 95 17 within within IN 3041 95 18 the the DT 3041 95 19 library library NN 3041 95 20 or or CC 3041 95 21 online online 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12 research research NN 3041 97 13 questions question NNS 3041 97 14 . . . 3041 98 1 As as IN 3041 98 2 described describe VBN 3041 98 3 above above RB 3041 98 4 , , , 3041 98 5 we -PRON- PRP 3041 98 6 conceptualized conceptualize VBD 3041 98 7 our -PRON- PRP$ 3041 98 8 raw raw JJ 3041 98 9 data datum NNS 3041 98 10 into into IN 3041 98 11 broad broad JJ 3041 98 12 themes theme NNS 3041 98 13 through through IN 3041 98 14 an an DT 3041 98 15 iterative iterative JJ 3041 98 16 process process NN 3041 98 17 of of IN 3041 98 18 inductive inductive JJ 3041 98 19 coding coding NN 3041 98 20 and and CC 3041 98 21 analysis analysis NN 3041 98 22 . . . 3041 99 1 Although although IN 3041 99 2 multiple multiple JJ 3041 99 3 themes theme NNS 3041 99 4 emerged emerge VBD 3041 99 5 as as IN 3041 99 6 associ- associ- RB 3041 99 7 ated ate VBN 3041 99 8 with with IN 3041 99 9 each each DT 3041 99 10 of of IN 3041 99 11 our -PRON- PRP$ 3041 99 12 research research NN 3041 99 13 questions question NNS 3041 99 14 , , , 3041 99 15 we -PRON- PRP 3041 99 16 present present VBP 3041 99 17 only only RB 3041 99 18 the the DT 3041 99 19 most most RBS 3041 99 20 important important JJ 3041 99 21 and and CC 3041 99 22 relevant relevant JJ 3041 99 23 themes theme NNS 3041 99 24 ( ( -LRB- 3041 99 25 see see VB 3041 99 26 table table NN 3041 99 27 2 2 CD 3041 99 28 ) ) -RRB- 3041 99 29 . . . 3041 100 1 All all DT 3041 100 2 themes theme NNS 3041 100 3 were be VBD 3041 100 4 supported support VBN 3041 100 5 by by IN 3041 100 6 responses response NNS 3041 100 7 from from IN 3041 100 8 multiple multiple JJ 3041 100 9 par- par- NN 3041 100 10 ticipants ticipant NNS 3041 100 11 . . . 3041 101 1 We -PRON- PRP 3041 101 2 will will MD 3041 101 3 further further RB 3041 101 4 elaborate elaborate VB 3041 101 5 the the DT 3041 101 6 themes theme NNS 3041 101 7 discovered discover VBN 3041 101 8 later later RB 3041 101 9 in in IN 3041 101 10 this this DT 3041 101 11 section section NN 3041 101 12 ; ; : 3041 101 13 a a DT 3041 101 14 selected select VBN 3041 101 15 relevant relevant JJ 3041 101 16 and and CC 3041 101 17 meaningful meaningful JJ 3041 101 18 participant participant NN 3041 101 19 quote quote NN 3041 101 20 illustrates illustrate VBZ 3041 101 21 each each DT 3041 101 22 theme theme NN 3041 101 23 . . . 3041 102 1 theme theme NN 3041 102 2 1 1 CD 3041 102 3 : : : 3041 102 4 confusion confusion NN 3041 102 5 about about IN 3041 102 6 Name Name NNP 3041 102 7 “ " `` 3041 102 8 Internet internet NN 3041 102 9 public public JJ 3041 102 10 library library NN 3041 102 11 ” " '' 3041 102 12 was be VBD 3041 102 13 not not RB 3041 102 14 an an DT 3041 102 15 immediately immediately RB 3041 102 16 clear clear JJ 3041 102 17 term term NN 3041 102 18 to to IN 3041 102 19 four four CD 3041 102 20 of of IN 3041 102 21 the the DT 3041 102 22 participants participant NNS 3041 102 23 ; ; : 3041 102 24 the the DT 3041 102 25 six six CD 3041 102 26 other other JJ 3041 102 27 participants participant NNS 3041 102 28 were be VBD 3041 102 29 able able JJ 3041 102 30 to to TO 3041 102 31 immediately immediately RB 3041 102 32 begin begin VB 3041 102 33 describing describe VBG 3041 102 34 their -PRON- PRP$ 3041 102 35 concept concept NN 3041 102 36 Table table NN 3041 102 37 1 1 CD 3041 102 38 . . . 3041 103 1 Inductive Inductive NNP 3041 103 2 Coding Coding NNP 3041 103 3 Scheme Scheme NNP 3041 103 4 Developed develop VBN 3041 103 5 from from IN 3041 103 6 Raw Raw NNP 3041 103 7 Transcript Transcript NNP 3041 103 8 Text Text NNP 3041 103 9 , , , 3041 103 10 Used use VBD 3041 103 11 to to TO 3041 103 12 Identify identify VB 3041 103 13 Key Key NNP 3041 103 14 Themes Themes NNP 3041 103 15 Coding Coding NNP 3041 103 16 Scheme Scheme NNP 3041 103 17 Physical Physical NNP 3041 103 18 public public JJ 3041 103 19 libraries library NNS 3041 103 20 Tied tie VBN 3041 103 21 to to IN 3041 103 22 life life NN 3041 103 23 phase phase NN 3041 103 24 Confusion Confusion NNP 3041 103 25 between between IN 3041 103 26 academic academic JJ 3041 103 27 and and CC 3041 103 28 public public JJ 3041 103 29 Current current JJ 3041 103 30 use use NN 3041 103 31 Frequency Frequency NNP 3041 103 32 of of IN 3041 103 33 use use NN 3041 103 34 Perceptions perception NNS 3041 103 35 of of IN 3041 103 36 an an DT 3041 103 37 Internet internet NN 3041 103 38 public public JJ 3041 103 39 library library NN 3041 103 40 Access Access NNP 3041 103 41 Properties Properties NNPS 3041 103 42 of of IN 3041 103 43 physical physical JJ 3041 103 44 libraries library NNS 3041 103 45 Reference Reference NNP 3041 103 46 Resources Resources NNPS 3041 103 47 Tools Tools NNPS 3041 103 48 Users user NNS 3041 103 49 General General NNP 3041 103 50 Internet Internet NNP 3041 103 51 use use VBP 3041 103 52 Academic academic JJ 3041 103 53 library library NN 3041 103 54 use use VB 3041 103 55 Similar similar JJ 3041 103 56 sites site NNS 3041 103 57 to to IN 3041 103 58 IPL IPL NNP 3041 103 59 20 20 CD 3041 103 60 iNFOrMAtiON information NN 3041 103 61 tecHNOlOGY technology NN 3041 103 62 AND and CC 3041 103 63 liBrAries librarie VBZ 3041 103 64 | | NNP 3041 103 65 MArcH MArcH NNP 3041 103 66 2011 2011 CD 3041 103 67 would would MD 3041 103 68 contain contain VB 3041 103 69 both both DT 3041 103 70 electronic electronic JJ 3041 103 71 online online JJ 3041 103 72 items item NNS 3041 103 73 and and CC 3041 103 74 locally locally RB 3041 103 75 available available JJ 3041 103 76 items item NNS 3041 103 77 in in IN 3041 103 78 physical physical JJ 3041 103 79 formats format NNS 3041 103 80 . . . 3041 104 1 In in IN 3041 104 2 particular particular JJ 3041 104 3 , , , 3041 104 4 connec- connec- JJ 3041 104 5 tions tion NNS 3041 104 6 to to IN 3041 104 7 local local JJ 3041 104 8 physical physical JJ 3041 104 9 libraries library NNS 3041 104 10 to to TO 3041 104 11 share share VB 3041 104 12 item item NN 3041 104 13 holdings holding NNS 3041 104 14 and and CC 3041 104 15 availability availability NN 3041 104 16 status status NN 3041 104 17 were be VBD 3041 104 18 desired desire VBN 3041 104 19 : : : 3041 104 20 “ " `` 3041 104 21 General general JJ 3041 104 22 book book NN 3041 104 23 informa- informa- JJ 3041 104 24 tion tion NN 3041 104 25 and and CC 3041 104 26 maybe maybe RB 3041 104 27 a a DT 3041 104 28 list list NN 3041 104 29 of of IN 3041 104 30 where where WRB 3041 104 31 books book NNS 3041 104 32 can can MD 3041 104 33 be be VB 3041 104 34 found find VBN 3041 104 35 . . . 3041 105 1 Like like IN 3041 105 2 online online RB 3041 105 3 , , , 3041 105 4 the the DT 3041 105 5 local local JJ 3041 105 6 place place NN 3041 105 7 you -PRON- PRP 3041 105 8 can can MD 3041 105 9 find find VB 3041 105 10 the the DT 3041 105 11 books book NNS 3041 105 12 . . . 3041 105 13 ” " '' 3041 105 14 ( ( -LRB- 3041 105 15 P7 p7 NN 3041 105 16 ) ) -RRB- 3041 105 17 Given give VBN 3041 105 18 that that DT 3041 105 19 information information NN 3041 105 20 - - HYPH 3041 105 21 seeking seeking NN 3041 105 22 , , , 3041 105 23 for for IN 3041 105 24 this this DT 3041 105 25 group group NN 3041 105 26 , , , 3041 105 27 was be VBD 3041 105 28 conducted conduct VBN 3041 105 29 indiscriminately indiscriminately RB 3041 105 30 across across IN 3041 105 31 physical physical JJ 3041 105 32 and and CC 3041 105 33 digital digital JJ 3041 105 34 libraries library NNS 3041 105 35 , , , 3041 105 36 this this DT 3041 105 37 integrated integrated JJ 3041 105 38 view view NN 3041 105 39 into into IN 3041 105 40 local local JJ 3041 105 41 physical physical JJ 3041 105 42 resources resource NNS 3041 105 43 seems seem VBZ 3041 105 44 to to TO 3041 105 45 be be VB 3041 105 46 a a DT 3041 105 47 natural natural JJ 3041 105 48 request request NN 3041 105 49 . . . 3041 106 1 theme theme NN 3041 106 2 6 6 CD 3041 106 3 : : : 3041 106 4 Personal Personal NNP 3041 106 5 and and CC 3041 106 6 Personalized Personalized NNP 3041 106 7 Help Help NNP 3041 106 8 Although although IN 3041 106 9 no no DT 3041 106 10 participants participant NNS 3041 106 11 claimed claim VBD 3041 106 12 that that IN 3041 106 13 reference reference NN 3041 106 14 was be VBD 3041 106 15 a a DT 3041 106 16 service service NN 3041 106 17 that that WDT 3041 106 18 they -PRON- PRP 3041 106 19 typically typically RB 3041 106 20 use use VBP 3041 106 21 during during IN 3041 106 22 their -PRON- PRP$ 3041 106 23 physical physical JJ 3041 106 24 pub- pub- JJ 3041 106 25 lic lic JJ 3041 106 26 library library NN 3041 106 27 experiences experience NNS 3041 106 28 , , , 3041 106 29 it -PRON- PRP 3041 106 30 was be VBD 3041 106 31 a a DT 3041 106 32 strong strong JJ 3041 106 33 expectation expectation NN 3041 106 34 for for IN 3041 106 35 an an DT 3041 106 36 Internet internet NN 3041 106 37 public public JJ 3041 106 38 library library NN 3041 106 39 and and CC 3041 106 40 mentioned mention VBN 3041 106 41 by by IN 3041 106 42 nearly nearly RB 3041 106 43 every every DT 3041 106 44 participant participant NN 3041 106 45 . . . 3041 107 1 When when WRB 3041 107 2 questioned question VBN 3041 107 3 as as IN 3041 107 4 to to IN 3041 107 5 how how WRB 3041 107 6 this this DT 3041 107 7 reference reference NN 3041 107 8 interaction interaction NN 3041 107 9 should should MD 3041 107 10 take take VB 3041 107 11 place place NN 3041 107 12 , , , 3041 107 13 there there EX 3041 107 14 was be VBD 3041 107 15 a a DT 3041 107 16 clear clear JJ 3041 107 17 prefer- prefer- JJ 3041 107 18 ence ence NN 3041 107 19 for for IN 3041 107 20 communicating communicate VBG 3041 107 21 via via IN 3041 107 22 instant instant JJ 3041 107 23 message message NN 3041 107 24 : : : 3041 107 25 “ " `` 3041 107 26 Reference reference NN 3041 107 27 information information NN 3041 107 28 . . . 3041 108 1 . . . 3041 109 1 . . . 3041 110 1 . . . 3041 111 1 You -PRON- PRP 3041 111 2 know know VBP 3041 111 3 , , , 3041 111 4 where where WRB 3041 111 5 you -PRON- PRP 3041 111 6 have have VBP 3041 111 7 real real JJ 3041 111 8 people people NNS 3041 111 9 . . . 3041 112 1 A a DT 3041 112 2 place place NN 3041 112 3 where where WRB 3041 112 4 you -PRON- PRP 3041 112 5 can can MD 3041 112 6 ask ask VB 3041 112 7 questions question NNS 3041 112 8 . . . 3041 113 1 . . . 3041 114 1 . . . 3041 115 1 . . . 3041 116 1 If if IN 3041 116 2 you -PRON- PRP 3041 116 3 think think VBP 3041 116 4 you -PRON- PRP 3041 116 5 can can MD 3041 116 6 get get VB 3041 116 7 an an DT 3041 116 8 answer answer NN 3041 116 9 at at IN 3041 116 10 a a DT 3041 116 11 library library NN 3041 116 12 , , , 3041 116 13 then then RB 3041 116 14 online online RB 3041 116 15 you -PRON- PRP 3041 116 16 would would MD 3041 116 17 hope hope VB 3041 116 18 to to TO 3041 116 19 get get VB 3041 116 20 the the DT 3041 116 21 same same JJ 3041 116 22 things thing NNS 3041 116 23 . . . 3041 116 24 ” " '' 3041 116 25 ( ( -LRB- 3041 116 26 P1 p1 NN 3041 116 27 ) ) -RRB- 3041 116 28 In in IN 3041 116 29 addition addition NN 3041 116 30 to to IN 3041 116 31 being be VBG 3041 116 32 able able JJ 3041 116 33 to to TO 3041 116 34 interact interact VB 3041 116 35 with with IN 3041 116 36 a a DT 3041 116 37 “ " `` 3041 116 38 real real JJ 3041 116 39 ” " '' 3041 116 40 librar- librar- NNP 3041 116 41 ian ian NNP 3041 116 42 , , , 3041 116 43 participants participant NNS 3041 116 44 desired desire VBD 3041 116 45 other other JJ 3041 116 46 personalized personalized JJ 3041 116 47 elements element NNS 3041 116 48 , , , 3041 116 49 such such JJ 3041 116 50 as as IN 3041 116 51 resources resource NNS 3041 116 52 and and CC 3041 116 53 services service NNS 3041 116 54 dedicated dedicate VBN 3041 116 55 to to IN 3041 116 56 information information NN 3041 116 57 needy needy NN 3041 116 58 populations population NNS 3041 116 59 ( ( -LRB- 3041 116 60 like like IN 3041 116 61 children child NNS 3041 116 62 ) ) -RRB- 3041 116 63 as as RB 3041 116 64 well well RB 3041 116 65 as as IN 3041 116 66 resources resource NNS 3041 116 67 supporting support VBG 3041 116 68 the the DT 3041 116 69 community community NN 3041 116 70 and and CC 3041 116 71 personal personal JJ 3041 116 72 lifestyle lifestyle NN 3041 116 73 issues issue NNS 3041 116 74 and and CC 3041 116 75 topics topic NNS 3041 116 76 ( ( -LRB- 3041 116 77 like like IN 3041 116 78 health health NN 3041 116 79 and and CC 3041 116 80 money money NN 3041 116 81 ) ) -RRB- 3041 116 82 . . . 3041 117 1 ■ ■ NFP 3041 117 2 ■ ■ NFP 3041 117 3 Discussion Discussion NNP 3041 117 4 In in IN 3041 117 5 summary summary NN 3041 117 6 , , , 3041 117 7 we -PRON- PRP 3041 117 8 characterized characterize VBD 3041 117 9 the the DT 3041 117 10 participants participant NNS 3041 117 11 in in IN 3041 117 12 this this DT 3041 117 13 case case NN 3041 117 14 study study NN 3041 117 15 as as IN 3041 117 16 low low JJ 3041 117 17 - - HYPH 3041 117 18 frequency frequency NN 3041 117 19 physical physical JJ 3041 117 20 public public JJ 3041 117 21 library library NN 3041 117 22 users user NNS 3041 117 23 with with IN 3041 117 24 a a DT 3041 117 25 high high JJ 3041 117 26 association association NN 3041 117 27 between between IN 3041 117 28 life life NN 3041 117 29 phase phase NN 3041 117 30 ( ( -LRB- 3041 117 31 high high JJ 3041 117 32 school school NN 3041 117 33 or or CC 3041 117 34 grade grade NN 3041 117 35 school school NN 3041 117 36 ) ) -RRB- 3041 117 37 and and CC 3041 117 38 public public JJ 3041 117 39 library library NN 3041 117 40 use use NN 3041 117 41 . . . 3041 118 1 Participants participant NNS 3041 118 2 looked look VBD 3041 118 3 to to IN 3041 118 4 public public JJ 3041 118 5 libraries library NNS 3041 118 6 to to TO 3041 118 7 provide provide VB 3041 118 8 physical physical JJ 3041 118 9 books book NNS 3041 118 10 — — : 3041 118 11 primar- primar- XX 3041 118 12 ily ily NNP 3041 118 13 for for IN 3041 118 14 leisure leisure NN 3041 118 15 but but CC 3041 118 16 often often RB 3041 118 17 for for IN 3041 118 18 research research NN 3041 118 19 use use NN 3041 118 20 as as RB 3041 118 21 well well RB 3041 118 22 — — : 3041 118 23 leisure leisure NN 3041 118 24 DVDs dvd NNS 3041 118 25 and and CC 3041 118 26 CDs cd NNS 3041 118 27 , , , 3041 118 28 scholarly scholarly NNP 3041 118 29 databases database VBZ 3041 118 30 , , , 3041 118 31 and and CC 3041 118 32 a a DT 3041 118 33 space space NN 3041 118 34 to to TO 3041 118 35 “ " `` 3041 118 36 hang hang VB 3041 118 37 for for IN 3041 118 38 items item NNS 3041 118 39 that that WDT 3041 118 40 could could MD 3041 118 41 not not RB 3041 118 42 be be VB 3041 118 43 located locate VBN 3041 118 44 at at IN 3041 118 45 their -PRON- PRP$ 3041 118 46 school school NN 3041 118 47 ’s ’s , 3041 118 48 aca- aca- XX 3041 118 49 demic demic JJ 3041 118 50 library library NN 3041 118 51 , , , 3041 118 52 either either CC 3041 118 53 through through IN 3041 118 54 physical physical JJ 3041 118 55 or or CC 3041 118 56 digital digital JJ 3041 118 57 offerings offering NNS 3041 118 58 . . . 3041 119 1 Consistent consistent JJ 3041 119 2 with with IN 3041 119 3 this this DT 3041 119 4 finding finding NN 3041 119 5 , , , 3041 119 6 a a DT 3041 119 7 few few JJ 3041 119 8 participants participant NNS 3041 119 9 reported report VBD 3041 119 10 conducting conduct VBG 3041 119 11 searches search NNS 3041 119 12 across across IN 3041 119 13 both both CC 3041 119 14 local local JJ 3041 119 15 academic academic JJ 3041 119 16 and and CC 3041 119 17 public public JJ 3041 119 18 libraries library NNS 3041 119 19 in in IN 3041 119 20 pursuit pursuit NN 3041 119 21 of of IN 3041 119 22 a a DT 3041 119 23 particular particular JJ 3041 119 24 item item NN 3041 119 25 . . . 3041 120 1 There there EX 3041 120 2 was be VBD 3041 120 3 a a DT 3041 120 4 gen- gen- NN 3041 120 5 eral eral JJ 3041 120 6 disregard disregard NN 3041 120 7 for for IN 3041 120 8 where where WRB 3041 120 9 the the DT 3041 120 10 item item NN 3041 120 11 came come VBD 3041 120 12 from from IN 3041 120 13 , , , 3041 120 14 as as RB 3041 120 15 long long RB 3041 120 16 as as IN 3041 120 17 it -PRON- PRP 3041 120 18 could could MD 3041 120 19 be be VB 3041 120 20 acquired acquire VBN 3041 120 21 with with IN 3041 120 22 relatively relatively RB 3041 120 23 little little JJ 3041 120 24 effort effort NN 3041 120 25 from from IN 3041 120 26 physi- physi- XX 3041 120 27 cally cally RB 3041 120 28 close close JJ 3041 120 29 local local JJ 3041 120 30 or or CC 3041 120 31 online online JJ 3041 120 32 resources resource NNS 3041 120 33 . . . 3041 121 1 However however RB 3041 121 2 , , , 3041 121 3 participants participant NNS 3041 121 4 reported report VBD 3041 121 5 typically typically RB 3041 121 6 starting start VBG 3041 121 7 with with IN 3041 121 8 their -PRON- PRP$ 3041 121 9 academic academic JJ 3041 121 10 libraries library NNS 3041 121 11 for for IN 3041 121 12 school school NN 3041 121 13 resources resource NNS 3041 121 14 and and CC 3041 121 15 the the DT 3041 121 16 public public JJ 3041 121 17 libraries library NNS 3041 121 18 for for IN 3041 121 19 leisure leisure NN 3041 121 20 materi- materi- NN 3041 121 21 als als FW 3041 121 22 “ " `` 3041 121 23 I -PRON- PRP 3041 121 24 go go VBP 3041 121 25 to to IN 3041 121 26 the the DT 3041 121 27 Philadelphia Philadelphia NNP 3041 121 28 public public JJ 3041 121 29 library library NN 3041 121 30 probably probably RB 3041 121 31 once once RB 3041 121 32 a a DT 3041 121 33 month month NN 3041 121 34 or or CC 3041 121 35 so so RB 3041 121 36 usually usually RB 3041 121 37 for for IN 3041 121 38 DVDs dvd NNS 3041 121 39 but but CC 3041 121 40 sometimes sometimes RB 3041 121 41 for for IN 3041 121 42 books book NNS 3041 121 43 that that WDT 3041 121 44 I -PRON- PRP 3041 121 45 ca can MD 3041 121 46 n’t not RB 3041 121 47 find find VB 3041 121 48 here here RB 3041 121 49 [ [ -LRB- 3041 121 50 academic academic JJ 3041 121 51 library library NN 3041 121 52 ] ] -RRB- 3041 121 53 . . . 3041 122 1 . . . 3041 123 1 . . . 3041 124 1 . . . 3041 125 1 I -PRON- PRP 3041 125 2 usually usually RB 3041 125 3 check check VBP 3041 125 4 here here RB 3041 125 5 first first RB 3041 125 6 because because IN 3041 125 7 it -PRON- PRP 3041 125 8 ’s ’ VBZ 3041 125 9 closer close JJR 3041 125 10 . . . 3041 125 11 ” " '' 3041 125 12 ( ( -LRB- 3041 125 13 P5 p5 NN 3041 125 14 ) ) -RRB- 3041 125 15 theme theme NN 3041 125 16 4 4 CD 3041 125 17 : : : 3041 125 18 electronic electronic JJ 3041 125 19 resources resource NNS 3041 125 20 , , , 3041 125 21 catalog catalog NN 3041 125 22 , , , 3041 125 23 and and CC 3041 125 24 searching search VBG 3041 125 25 tools tool NNS 3041 125 26 are be VBP 3041 125 27 Key Key NNP 3041 125 28 There there EX 3041 125 29 were be VBD 3041 125 30 many many JJ 3041 125 31 participant participant JJ 3041 125 32 comments comment NNS 3041 125 33 , , , 3041 125 34 and and CC 3041 125 35 some some DT 3041 125 36 con- con- NN 3041 125 37 fusion fusion NN 3041 125 38 , , , 3041 125 39 around around IN 3041 125 40 what what WDT 3041 125 41 type type NN 3041 125 42 of of IN 3041 125 43 resources resource NNS 3041 125 44 an an DT 3041 125 45 Internet internet NN 3041 125 46 public public JJ 3041 125 47 library library NN 3041 125 48 would would MD 3041 125 49 provide provide VB 3041 125 50 , , , 3041 125 51 as as RB 3041 125 52 well well RB 3041 125 53 as as IN 3041 125 54 whether whether IN 3041 125 55 they -PRON- PRP 3041 125 56 would would MD 3041 125 57 be be VB 3041 125 58 free free JJ 3041 125 59 or or CC 3041 125 60 not not RB 3041 125 61 ( ( -LRB- 3041 125 62 one one CD 3041 125 63 participant participant NN 3041 125 64 assumed assume VBN 3041 125 65 there there EX 3041 125 66 would would MD 3041 125 67 be be VB 3041 125 68 a a DT 3041 125 69 fee fee NN 3041 125 70 to to TO 3041 125 71 read read VB 3041 125 72 online online RB 3041 125 73 ) ) -RRB- 3041 125 74 . . . 3041 126 1 The the DT 3041 126 2 desired desire VBN 3041 126 3 resources resource NNS 3041 126 4 ( ( -LRB- 3041 126 5 in in IN 3041 126 6 order order NN 3041 126 7 of of IN 3041 126 8 impor- impor- JJ 3041 126 9 tance tance NN 3041 126 10 ) ) -RRB- 3041 126 11 included include VBD 3041 126 12 leisure leisure NN 3041 126 13 and and CC 3041 126 14 research research NN 3041 126 15 e e NNS 3041 126 16 - - HYPH 3041 126 17 books books NNP 3041 126 18 , , , 3041 126 19 scholarly scholarly JJ 3041 126 20 databases database NNS 3041 126 21 , , , 3041 126 22 online online JJ 3041 126 23 magazines magazine NNS 3041 126 24 and and CC 3041 126 25 newspapers newspaper NNS 3041 126 26 , , , 3041 126 27 and and CC 3041 126 28 DVDs dvd NNS 3041 126 29 and and CC 3041 126 30 CDs cd NNS 3041 126 31 ( ( -LRB- 3041 126 32 pointers pointer NNS 3041 126 33 to to IN 3041 126 34 where where WRB 3041 126 35 those those DT 3041 126 36 physical physical JJ 3041 126 37 items item NNS 3041 126 38 could could MD 3041 126 39 be be VB 3041 126 40 found find VBN 3041 126 41 in in IN 3041 126 42 local local JJ 3041 126 43 libraries library NNS 3041 126 44 ) ) -RRB- 3041 126 45 . . . 3041 127 1 A a DT 3041 127 2 few few JJ 3041 127 3 comments comment NNS 3041 127 4 were be VBD 3041 127 5 negative negative JJ 3041 127 6 , , , 3041 127 7 assuming assume VBG 3041 127 8 the the DT 3041 127 9 resources resource NNS 3041 127 10 provided provide VBN 3041 127 11 would would MD 3041 127 12 only only RB 3041 127 13 be be VB 3041 127 14 elec- elec- NN 3041 127 15 tronic tronic NNP 3041 127 16 , , , 3041 127 17 but but CC 3041 127 18 participants participant NNS 3041 127 19 were be VBD 3041 127 20 mostly mostly RB 3041 127 21 enthusiastic enthusiastic JJ 3041 127 22 about about IN 3041 127 23 the the DT 3041 127 24 types type NNS 3041 127 25 and and CC 3041 127 26 breadth breadth NN 3041 127 27 of of IN 3041 127 28 resources resource NNS 3041 127 29 that that WDT 3041 127 30 such such PDT 3041 127 31 a a DT 3041 127 32 website website NN 3041 127 33 would would MD 3041 127 34 offer offer VB 3041 127 35 . . . 3041 128 1 For for IN 3041 128 2 example example NN 3041 128 3 , , , 3041 128 4 one one CD 3041 128 5 participant participant NN 3041 128 6 commented comment VBD 3041 128 7 , , , 3041 128 8 “ " `` 3041 128 9 I -PRON- PRP 3041 128 10 think think VBP 3041 128 11 you -PRON- PRP 3041 128 12 could could MD 3041 128 13 get get VB 3041 128 14 more more JJR 3041 128 15 resources resource NNS 3041 128 16 . . . 3041 129 1 . . . 3041 130 1 . . . 3041 131 1 . . . 3041 132 1 The the DT 3041 132 2 library library NN 3041 132 3 I -PRON- PRP 3041 132 4 usu- usu- RB 3041 132 5 ally ally NN 3041 132 6 visit visit VBP 3041 132 7 is be VBZ 3041 132 8 kind kind RB 3041 132 9 of of RB 3041 132 10 small small JJ 3041 132 11 so so IN 3041 132 12 it -PRON- PRP 3041 132 13 ’s ’ VBZ 3041 132 14 very very RB 3041 132 15 limited limited JJ 3041 132 16 in in IN 3041 132 17 the the DT 3041 132 18 range range NN 3041 132 19 of of IN 3041 132 20 information information NN 3041 132 21 you -PRON- PRP 3041 132 22 can can MD 3041 132 23 find find VB 3041 132 24 . . . 3041 132 25 ” " '' 3041 132 26 ( ( -LRB- 3041 132 27 P4 p4 NN 3041 132 28 ) ) -RRB- 3041 132 29 Many many JJ 3041 132 30 participants participant NNS 3041 132 31 emphasized emphasize VBD 3041 132 32 the the DT 3041 132 33 importance importance NN 3041 132 34 of of IN 3041 132 35 providing provide VBG 3041 132 36 robust robust JJ 3041 132 37 , , , 3041 132 38 yet yet CC 3041 132 39 easy easy JJ 3041 132 40 - - HYPH 3041 132 41 to to TO 3041 132 42 - - HYPH 3041 132 43 use use NN 3041 132 44 , , , 3041 132 45 search search NN 3041 132 46 tools tool NNS 3041 132 47 in in IN 3041 132 48 man- man- RB 3041 132 49 aging age VBG 3041 132 50 complex complex JJ 3041 132 51 information information NN 3041 132 52 spaces space NNS 3041 132 53 and and CC 3041 132 54 conveying convey VBG 3041 132 55 item item NN 3041 132 56 availability availability NN 3041 132 57 . . . 3041 133 1 theme theme NN 3041 133 2 5 5 CD 3041 133 3 : : : 3041 133 4 connections connection NNS 3041 133 5 to to IN 3041 133 6 Physical physical JJ 3041 133 7 libraries library NNS 3041 133 8 Several several JJ 3041 133 9 participants participant NNS 3041 133 10 assumed assume VBD 3041 133 11 that that IN 3041 133 12 the the DT 3041 133 13 resource resource NN 3041 133 14 collection collection NN 3041 133 15 Table table NN 3041 133 16 2 2 CD 3041 133 17 . . . 3041 134 1 Themes Themes NNP 3041 134 2 Identified Identified NNP 3041 134 3 Research Research NNP 3041 134 4 Question Question NNP 3041 134 5 Themes Themes NNP 3041 134 6 Identified identify VBN 3041 134 7 What what WP 3041 134 8 is be VBZ 3041 134 9 the the DT 3041 134 10 public public JJ 3041 134 11 perception perception NN 3041 134 12 of of IN 3041 134 13 an an DT 3041 134 14 Internet internet NN 3041 134 15 public public JJ 3041 134 16 library library NN 3041 134 17 ? ? . 3041 135 1 Confusion confusion NN 3041 135 2 about about IN 3041 135 3 name name NN 3041 135 4 Quick Quick NNP 3041 135 5 and and CC 3041 135 6 easy easy JJ 3041 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NNS 3041 136 12 to to IN 3041 136 13 physical physical JJ 3041 136 14 libraries library NNS 3041 136 15 Personal personal JJ 3041 136 16 and and CC 3041 136 17 personalized personalize VBD 3041 136 18 help help NN 3041 136 19 tHe the DT 3041 136 20 iNterNet internet JJ 3041 136 21 PuBlic public JJ 3041 136 22 liBrArY library NN 3041 136 23 ( ( -LRB- 3041 136 24 iPl iPl NNP 3041 136 25 ) ) -RRB- 3041 136 26 | | NNP 3041 136 27 MAceli MAceli NNP 3041 136 28 , , , 3041 136 29 WieDeNBecK WieDeNBecK NNP 3041 136 30 , , , 3041 136 31 AND and CC 3041 136 32 ABels ABels NNP 3041 136 33 21 21 CD 3041 136 34 infosphere infosphere RB 3041 136 35 — — : 3041 136 36 their -PRON- PRP$ 3041 136 37 services service NNS 3041 136 38 and and CC 3041 136 39 collections collection NNS 3041 136 40 both both DT 3041 136 41 physi- physi- JJ 3041 136 42 cal cal NN 3041 136 43 and and CC 3041 136 44 virtual.25 virtual.25 NNP 3041 136 45 This this DT 3041 136 46 is be VBZ 3041 136 47 , , , 3041 136 48 like like IN 3041 136 49 many many JJ 3041 136 50 issues issue NNS 3041 136 51 in in IN 3041 136 52 library library JJ 3041 136 53 systems system NNS 3041 136 54 design design NN 3041 136 55 , , , 3041 136 56 a a DT 3041 136 57 complex complex JJ 3041 136 58 challenge challenge NN 3041 136 59 . . . 3041 137 1 As as IN 3041 137 2 previous previous JJ 3041 137 3 research research NN 3041 137 4 has have VBZ 3041 137 5 shown show VBN 3041 137 6 , , , 3041 137 7 extending extend VBG 3041 137 8 the the DT 3041 137 9 metaphor metaphor NN 3041 137 10 of of IN 3041 137 11 the the DT 3041 137 12 physical physical JJ 3041 137 13 library library NN 3041 137 14 into into IN 3041 137 15 the the DT 3041 137 16 digital digital JJ 3041 137 17 environment environment NN 3041 137 18 does do VBZ 3041 137 19 not not RB 3041 137 20 always always RB 3041 137 21 assist assist VB 3041 137 22 users user NNS 3041 137 23 , , , 3041 137 24 espe- espe- NNP 3041 137 25 cially cially RB 3041 137 26 when when WRB 3041 137 27 they -PRON- PRP 3041 137 28 may may MD 3041 137 29 be be VB 3041 137 30 more more RBR 3041 137 31 likely likely JJ 3041 137 32 to to TO 3041 137 33 draw draw VB 3041 137 34 on on IN 3041 137 35 previous previous JJ 3041 137 36 experiences experience NNS 3041 137 37 with with IN 3041 137 38 other other JJ 3041 137 39 Internet internet NN 3041 137 40 resources.26 resources.26 NNP 3041 137 41 The the DT 3041 137 42 original original JJ 3041 137 43 prospectus prospectus NN 3041 137 44 for for IN 3041 137 45 the the DT 3041 137 46 Internet Internet NNP 3041 137 47 Public Public NNP 3041 137 48 Library Library NNP 3041 137 49 , , , 3041 137 50 as as IN 3041 137 51 developed develop VBN 3041 137 52 by by IN 3041 137 53 Joe Joe NNP 3041 137 54 Janes Janes NNP 3041 137 55 , , , 3041 137 56 acknowledges acknowledge VBZ 3041 137 57 the the DT 3041 137 58 different different JJ 3041 137 59 capabilities capability NNS 3041 137 60 of of IN 3041 137 61 physical physical JJ 3041 137 62 libraries library NNS 3041 137 63 and and CC 3041 137 64 libraries library NNS 3041 137 65 on on IN 3041 137 66 the the DT 3041 137 67 Internet internet NN 3041 137 68 , , , 3041 137 69 claiming claim VBG 3041 137 70 that that IN 3041 137 71 the the DT 3041 137 72 IPL IPL NNP 3041 137 73 would would MD 3041 137 74 “ " `` 3041 137 75 be be VB 3041 137 76 a a DT 3041 137 77 true true JJ 3041 137 78 hybrid hybrid NN 3041 137 79 , , , 3041 137 80 taking take VBG 3041 137 81 the the DT 3041 137 82 best good JJS 3041 137 83 from from IN 3041 137 84 both both DT 3041 137 85 worlds world NNS 3041 137 86 but but CC 3041 137 87 also also RB 3041 137 88 evolving evolve VBG 3041 137 89 its -PRON- PRP$ 3041 137 90 own own JJ 3041 137 91 features feature NNS 3041 137 92 . . . 3041 137 93 ”27 ”27 UH 3041 137 94 If if IN 3041 137 95 users user NNS 3041 137 96 anticipate anticipate VBP 3041 137 97 an an DT 3041 137 98 experience experience NN 3041 137 99 similar similar JJ 3041 137 100 to to IN 3041 137 101 the the DT 3041 137 102 Internet internet NN 3041 137 103 resources resource NNS 3041 137 104 they -PRON- PRP 3041 137 105 typically typically RB 3041 137 106 use use VBP 3041 137 107 ( ( -LRB- 3041 137 108 such such JJ 3041 137 109 as as IN 3041 137 110 search search NN 3041 137 111 engines engine NNS 3041 137 112 ) ) -RRB- 3041 137 113 , , , 3041 137 114 then then RB 3041 137 115 the the DT 3041 137 116 IPL IPL NNP 3041 137 117 may may MD 3041 137 118 best well RBS 3041 137 119 serve serve VB 3041 137 120 its -PRON- PRP$ 3041 137 121 users user NNS 3041 137 122 by by IN 3041 137 123 moving move VBG 3041 137 124 closer close RBR 3041 137 125 to to IN 3041 137 126 “ " `` 3041 137 127 Internet internet NN 3041 137 128 ” " '' 3041 137 129 than than IN 3041 137 130 “ " `` 3041 137 131 library library NN 3041 137 132 . . . 3041 137 133 ” " '' 3041 137 134 However however RB 3041 137 135 , , , 3041 137 136 such such PDT 3041 137 137 a a DT 3041 137 138 choice choice NN 3041 137 139 may may MD 3041 137 140 entail entail VB 3041 137 141 unfore- unfore- NN 3041 137 142 seen seen JJ 3041 137 143 tradeoffs tradeoff NNS 3041 137 144 . . . 3041 138 1 Several several JJ 3041 138 2 participants participant NNS 3041 138 3 in in IN 3041 138 4 this this DT 3041 138 5 study study NN 3041 138 6 mused muse VBD 3041 138 7 over over IN 3041 138 8 what what WP 3041 138 9 physical physical JJ 3041 138 10 public public JJ 3041 138 11 library library NN 3041 138 12 characteristics characteristic NNS 3041 138 13 would would MD 3041 138 14 carry carry VB 3041 138 15 over over RP 3041 138 16 to to IN 3041 138 17 a a DT 3041 138 18 digital digital JJ 3041 138 19 public public JJ 3041 138 20 library library NN 3041 138 21 and and CC 3041 138 22 the the DT 3041 138 23 potential potential JJ 3041 138 24 tradeoffs tradeoff NNS 3041 138 25 : : : 3041 138 26 “ " `` 3041 138 27 You -PRON- PRP 3041 138 28 would would MD 3041 138 29 n’t not RB 3041 138 30 have have VB 3041 138 31 to to TO 3041 138 32 leave leave VB 3041 138 33 your -PRON- PRP$ 3041 138 34 home home NN 3041 138 35 but but CC 3041 138 36 at at IN 3041 138 37 the the DT 3041 138 38 same same JJ 3041 138 39 time time NN 3041 138 40 I -PRON- PRP 3041 138 41 think think VBP 3041 138 42 it -PRON- PRP 3041 138 43 ’s ’ VBZ 3041 138 44 easier easy JJR 3041 138 45 to to TO 3041 138 46 wander wander VB 3041 138 47 the the DT 3041 138 48 library library NN 3041 138 49 and and CC 3041 138 50 just just RB 3041 138 51 see see VB 3041 138 52 things thing NNS 3041 138 53 that that WDT 3041 138 54 catch catch VBP 3041 138 55 your -PRON- PRP$ 3041 138 56 eye eye NN 3041 138 57 . . . 3041 139 1 And and CC 3041 139 2 I -PRON- PRP 3041 139 3 like like VBP 3041 139 4 the the DT 3041 139 5 quiet quiet JJ 3041 139 6 setting setting NN 3041 139 7 of of IN 3041 139 8 the the DT 3041 139 9 library library NN 3041 139 10 too too RB 3041 139 11 . . . 3041 139 12 ” " '' 3041 139 13 ( ( -LRB- 3041 139 14 P8 P8 NNP 3041 139 15 ) ) -RRB- 3041 139 16 Another another DT 3041 139 17 participant participant NN 3041 139 18 mentioned mention VBD 3041 139 19 the the DT 3041 139 20 distinctly distinctly RB 3041 139 21 positive positive JJ 3041 139 22 public public JJ 3041 139 23 library library NN 3041 139 24 experience experience NN 3041 139 25 , , , 3041 139 26 and and CC 3041 139 27 how how WRB 3041 139 28 such such PDT 3041 139 29 an an DT 3041 139 30 experience experience NN 3041 139 31 should should MD 3041 139 32 be be VB 3041 139 33 reflected reflect VBN 3041 139 34 in in IN 3041 139 35 an an DT 3041 139 36 Internet internet NN 3041 139 37 - - HYPH 3041 139 38 based base VBN 3041 139 39 public public JJ 3041 139 40 library library NN 3041 139 41 : : : 3041 139 42 “ " `` 3041 139 43 I -PRON- PRP 3041 139 44 think think VBP 3041 139 45 that that IN 3041 139 46 public public JJ 3041 139 47 libraries library NNS 3041 139 48 have have VBP 3041 139 49 a a DT 3041 139 50 very very RB 3041 139 51 positive positive JJ 3041 139 52 reputation reputation NN 3041 139 53 within within IN 3041 139 54 communities community NNS 3041 139 55 . . . 3041 140 1 And and CC 3041 140 2 I -PRON- PRP 3041 140 3 do do VBP 3041 140 4 n’t not RB 3041 140 5 think think VB 3041 140 6 it -PRON- PRP 3041 140 7 would would MD 3041 140 8 be be VB 3041 140 9 bad bad JJ 3041 140 10 for for IN 3041 140 11 an an DT 3041 140 12 Internet internet NN 3041 140 13 public public JJ 3041 140 14 library library NN 3041 140 15 to to TO 3041 140 16 move move VB 3041 140 17 toward toward IN 3041 140 18 that that DT 3041 140 19 expec- expec- JJ 3041 140 20 tation tation NN 3041 140 21 that that WDT 3041 140 22 people people NNS 3041 140 23 have have VBP 3041 140 24 . . . 3041 140 25 ” " '' 3041 140 26 ( ( -LRB- 3041 140 27 P3 p3 NN 3041 140 28 ) ) -RRB- 3041 140 29 The the DT 3041 140 30 question question NN 3041 140 31 remains remain VBZ 3041 140 32 , , , 3041 140 33 then then RB 3041 140 34 , , , 3041 140 35 whether whether IN 3041 140 36 the the DT 3041 140 37 IPL IPL NNP 3041 140 38 can can MD 3041 140 39 com- com- RB 3041 140 40 pete pete VB 3041 140 41 with with IN 3041 140 42 a a DT 3041 140 43 multitude multitude NN 3041 140 44 of of IN 3041 140 45 other other JJ 3041 140 46 Internet internet NN 3041 140 47 resources resource NNS 3041 140 48 without without IN 3041 140 49 losing lose VBG 3041 140 50 the the DT 3041 140 51 familiar familiar JJ 3041 140 52 and and CC 3041 140 53 positive positive JJ 3041 140 54 essence essence NN 3041 140 55 of of IN 3041 140 56 a a DT 3041 140 57 traditional traditional JJ 3041 140 58 physical physical JJ 3041 140 59 public public JJ 3041 140 60 library library NN 3041 140 61 . . . 3041 141 1 Or or CC 3041 141 2 rather rather RB 3041 141 3 , , , 3041 141 4 how how WRB 3041 141 5 can can MD 3041 141 6 the the DT 3041 141 7 IPL IPL NNP 3041 141 8 find find VB 3041 141 9 a a DT 3041 141 10 way way NN 3041 141 11 to to TO 3041 141 12 translate translate VB 3041 141 13 that that DT 3041 141 14 essence essence NN 3041 141 15 to to IN 3041 141 16 a a DT 3041 141 17 digital digital JJ 3041 141 18 environment environment NN 3041 141 19 without without IN 3041 141 20 sacrificing sacrifice VBG 3041 141 21 performance performance NN 3041 141 22 and and CC 3041 141 23 user user NN 3041 141 24 expectations expectation NNS 3041 141 25 of of IN 3041 141 26 Internet internet NN 3041 141 27 services service NNS 3041 141 28 ? ? . 3041 142 1 ■ ■ NFP 3041 142 2 ■ ■ NFP 3041 142 3 Conclusion Conclusion NNP 3041 142 4 During during IN 3041 142 5 this this DT 3041 142 6 study study NN 3041 142 7 , , , 3041 142 8 participants participant NNS 3041 142 9 described describe VBD 3041 142 10 an an DT 3041 142 11 Internet internet NN 3041 142 12 public public JJ 3041 142 13 library library NN 3041 142 14 that that WDT 3041 142 15 , , , 3041 142 16 in in IN 3041 142 17 many many JJ 3041 142 18 ways way NNS 3041 142 19 , , , 3041 142 20 takes take VBZ 3041 142 21 the the DT 3041 142 22 best good JJS 3041 142 23 features feature NNS 3041 142 24 of of IN 3041 142 25 several several JJ 3041 142 26 currently currently RB 3041 142 27 existing existing JJ 3041 142 28 and and CC 3041 142 29 popular popular JJ 3041 142 30 websites website NNS 3041 142 31 . . . 3041 143 1 An an DT 3041 143 2 Internet internet NN 3041 143 3 public public JJ 3041 143 4 library library NN 3041 143 5 should should MD 3041 143 6 contain contain VB 3041 143 7 all all PDT 3041 143 8 the the DT 3041 143 9 information information NN 3041 143 10 of of IN 3041 143 11 Wikipedia Wikipedia NNP 3041 143 12 , , , 3041 143 13 yet yet CC 3041 143 14 be be VB 3041 143 15 as as RB 3041 143 16 credible credible JJ 3041 143 17 as as IN 3041 143 18 information information NN 3041 143 19 received receive VBD 3041 143 20 directly directly RB 3041 143 21 from from IN 3041 143 22 your -PRON- PRP$ 3041 143 23 local local JJ 3041 143 24 librarian librarian NN 3041 143 25 . . . 3041 144 1 It -PRON- PRP 3041 144 2 should should MD 3041 144 3 search search VB 3041 144 4 across across IN 3041 144 5 both both DT 3041 144 6 websites website NNS 3041 144 7 and and CC 3041 144 8 physical physical JJ 3041 144 9 holdings holding NNS 3041 144 10 , , , 3041 144 11 like like IN 3041 144 12 AbeBooks.com abebooks.com ADD 3041 144 13 or or CC 3041 144 14 a a DT 3041 144 15 search search NN 3041 144 16 aggregator aggregator NN 3041 144 17 . . . 3041 145 1 It -PRON- PRP 3041 145 2 should should MD 3041 145 3 search search VB 3041 145 4 as as RB 3041 145 5 powerfully powerfully RB 3041 145 6 and and CC 3041 145 7 as as RB 3041 145 8 easily easily RB 3041 145 9 as as IN 3041 145 10 Google Google NNP 3041 145 11 , , , 3041 145 12 yet yet CC 3041 145 13 return return VB 3041 145 14 fewer few JJR 3041 145 15 , , , 3041 145 16 more more RBR 3041 145 17 targeted target VBN 3041 145 18 results result NNS 3041 145 19 . . . 3041 146 1 And and CC 3041 146 2 it -PRON- PRP 3041 146 3 should should MD 3041 146 4 provide provide VB 3041 146 5 real real JJ 3041 146 6 - - HYPH 3041 146 7 time time NN 3041 146 8 help help NN 3041 146 9 immediately immediately RB 3041 146 10 and and CC 3041 146 11 conveniently conveniently RB 3041 146 12 , , , 3041 146 13 all all RB 3041 146 14 from from IN 3041 146 15 the the DT 3041 146 16 comfort comfort NN 3041 146 17 of of IN 3041 146 18 your -PRON- PRP$ 3041 146 19 home home NN 3041 146 20 . . . 3041 147 1 out out RB 3041 147 2 ” " '' 3041 147 3 or or CC 3041 147 4 occupy occupy VB 3041 147 5 leisure leisure NN 3041 147 6 time time NN 3041 147 7 . . . 3041 148 1 For for IN 3041 148 2 the the DT 3041 148 3 participants participant NNS 3041 148 4 , , , 3041 148 5 an an DT 3041 148 6 Internet internet NN 3041 148 7 public public JJ 3041 148 8 library library NN 3041 148 9 ( ( -LRB- 3041 148 10 an an DT 3041 148 11 occasionally occasionally RB 3041 148 12 confusing confusing JJ 3041 148 13 term term NN 3041 148 14 ) ) -RRB- 3041 148 15 described describe VBD 3041 148 16 a a DT 3041 148 17 service service NN 3041 148 18 you -PRON- PRP 3041 148 19 could could MD 3041 148 20 access access VB 3041 148 21 from from IN 3041 148 22 home home NN 3041 148 23 , , , 3041 148 24 which which WDT 3041 148 25 included include VBD 3041 148 26 electronic electronic JJ 3041 148 27 books book NNS 3041 148 28 , , , 3041 148 29 information information NN 3041 148 30 about about IN 3041 148 31 locally locally RB 3041 148 32 available available JJ 3041 148 33 physical physical JJ 3041 148 34 books book NNS 3041 148 35 , , , 3041 148 36 scholarly scholarly JJ 3041 148 37 databases database NNS 3041 148 38 , , , 3041 148 39 reference reference NN 3041 148 40 or or CC 3041 148 41 help help NN 3041 148 42 services service NNS 3041 148 43 , , , 3041 148 44 and and CC 3041 148 45 robust robust JJ 3041 148 46 search search NN 3041 148 47 tools tool NNS 3041 148 48 . . . 3041 149 1 It -PRON- PRP 3041 149 2 must must MD 3041 149 3 be be VB 3041 149 4 easy easy JJ 3041 149 5 to to TO 3041 149 6 use use VB 3041 149 7 and and CC 3041 149 8 tailored tailor VBN 3041 149 9 to to IN 3041 149 10 needy needy JJ 3041 149 11 community community NN 3041 149 12 populations population NNS 3041 149 13 such such JJ 3041 149 14 as as IN 3041 149 15 children child NNS 3041 149 16 and and CC 3041 149 17 teens teen NNS 3041 149 18 . . . 3041 150 1 For for IN 3041 150 2 several several JJ 3041 150 3 participants participant NNS 3041 150 4 it -PRON- PRP 3041 150 5 would would MD 3041 150 6 be be VB 3041 150 7 similar similar JJ 3041 150 8 to to IN 3041 150 9 existing exist VBG 3041 150 10 bookseller bookseller NN 3041 150 11 websites website NNS 3041 150 12 ( ( -LRB- 3041 150 13 such such JJ 3041 150 14 as as IN 3041 150 15 Amazon Amazon NNP 3041 150 16 . . . 3041 151 1 com com NN 3041 151 2 or or CC 3041 151 3 AbeBooks.com abebooks.com ADD 3041 151 4 ) ) -RRB- 3041 151 5 or or CC 3041 151 6 academic academic JJ 3041 151 7 library library NN 3041 151 8 websites website NNS 3041 151 9 . . . 3041 152 1 In in IN 3041 152 2 exploring explore VBG 3041 152 3 how how WRB 3041 152 4 these these DT 3041 152 5 findings finding NNS 3041 152 6 can can MD 3041 152 7 inform inform VB 3041 152 8 the the DT 3041 152 9 future future JJ 3041 152 10 design design NN 3041 152 11 and and CC 3041 152 12 direction direction NN 3041 152 13 of of IN 3041 152 14 the the DT 3041 152 15 IPL IPL NNP 3041 152 16 , , , 3041 152 17 it -PRON- PRP 3041 152 18 is be VBZ 3041 152 19 again again RB 3041 152 20 necessary necessary JJ 3041 152 21 to to TO 3041 152 22 reflect reflect VB 3041 152 23 on on IN 3041 152 24 the the DT 3041 152 25 values value NNS 3041 152 26 and and CC 3041 152 27 concepts concept NNS 3041 152 28 that that WDT 3041 152 29 inspired inspire VBD 3041 152 30 the the DT 3041 152 31 original original JJ 3041 152 32 creation creation NN 3041 152 33 of of IN 3041 152 34 the the DT 3041 152 35 IPL IPL NNP 3041 152 36 . . . 3041 153 1 The the DT 3041 153 2 initial initial JJ 3041 153 3 choice choice NN 3041 153 4 of of IN 3041 153 5 the the DT 3041 153 6 IPL IPL NNP 3041 153 7 ’s ’s POS 3041 153 8 name name NN 3041 153 9 was be VBD 3041 153 10 intended intend VBN 3041 153 11 to to TO 3041 153 12 reflect reflect VB 3041 153 13 a a DT 3041 153 14 novel novel JJ 3041 153 15 system system NN 3041 153 16 at at IN 3041 153 17 the the DT 3041 153 18 time time NN 3041 153 19 , , , 3041 153 20 as as IN 3041 153 21 Joe Joe NNP 3041 153 22 Janes Janes NNP 3041 153 23 detailed detail VBD 3041 153 24 in in IN 3041 153 25 the the DT 3041 153 26 IPL IPL NNP 3041 153 27 prospectus prospectus NN 3041 153 28 : : : 3041 153 29 “ " `` 3041 153 30 I -PRON- PRP 3041 153 31 would would MD 3041 153 32 view view VB 3041 153 33 each each DT 3041 153 34 of of IN 3041 153 35 those those DT 3041 153 36 three three CD 3041 153 37 words word NNS 3041 153 38 as as IN 3041 153 39 equally equally RB 3041 153 40 important important JJ 3041 153 41 in in IN 3041 153 42 conveying convey VBG 3041 153 43 the the DT 3041 153 44 intent intent NN 3041 153 45 of of IN 3041 153 46 this this DT 3041 153 47 project project NN 3041 153 48 : : : 3041 153 49 Internet internet NN 3041 153 50 , , , 3041 153 51 Public Public NNP 3041 153 52 , , , 3041 153 53 and and CC 3041 153 54 Library Library NNP 3041 153 55 . . . 3041 154 1 I -PRON- PRP 3041 154 2 think think VBP 3041 154 3 the the DT 3041 154 4 combination combination NN 3041 154 5 of of IN 3041 154 6 the the DT 3041 154 7 three three CD 3041 154 8 of of IN 3041 154 9 them -PRON- PRP 3041 154 10 produces produce VBZ 3041 154 11 something something NN 3041 154 12 quite quite RB 3041 154 13 different different JJ 3041 154 14 than than IN 3041 154 15 any any DT 3041 154 16 pair pair NN 3041 154 17 or or CC 3041 154 18 individual individual NN 3041 154 19 might may MD 3041 154 20 suggest suggest VB 3041 154 21 . . . 3041 154 22 ”23 ”23 UH 3041 154 23 All all DT 3041 154 24 three three CD 3041 154 25 of of IN 3041 154 26 these these DT 3041 154 27 concepts concept NNS 3041 154 28 — — : 3041 154 29 Internet internet NN 3041 154 30 , , , 3041 154 31 public public NN 3041 154 32 , , , 3041 154 33 and and CC 3041 154 34 library library NN 3041 154 35 — — : 3041 154 36 have have VBP 3041 154 37 evolved evolve VBN 3041 154 38 with with IN 3041 154 39 the the DT 3041 154 40 changing change VBG 3041 154 41 nature nature NN 3041 154 42 of of IN 3041 154 43 the the DT 3041 154 44 Internet internet NN 3041 154 45 . . . 3041 155 1 And and CC 3041 155 2 , , , 3041 155 3 as as IN 3041 155 4 the the DT 3041 155 5 research research NN 3041 155 6 explored explore VBN 3041 155 7 would would MD 3041 155 8 indicate indicate VB 3041 155 9 , , , 3041 155 10 there there EX 3041 155 11 may may MD 3041 155 12 not not RB 3041 155 13 be be VB 3041 155 14 a a DT 3041 155 15 distinct distinct JJ 3041 155 16 boundary boundary NN 3041 155 17 between between IN 3041 155 18 these these DT 3041 155 19 concepts concept NNS 3041 155 20 from from IN 3041 155 21 the the DT 3041 155 22 perspective perspective NN 3041 155 23 of of IN 3041 155 24 users user NNS 3041 155 25 . . . 3041 156 1 Our -PRON- PRP$ 3041 156 2 finding finding NN 3041 156 3 that that IN 3041 156 4 participants participant NNS 3041 156 5 seek seek VBP 3041 156 6 information information NN 3041 156 7 by by IN 3041 156 8 indiscriminately indiscriminately RB 3041 156 9 crossing cross VBG 3041 156 10 public public JJ 3041 156 11 and and CC 3041 156 12 academic academic JJ 3041 156 13 libraries library NNS 3041 156 14 , , , 3041 156 15 as as RB 3041 156 16 well well RB 3041 156 17 as as IN 3041 156 18 digital digital JJ 3041 156 19 and and CC 3041 156 20 physical physical JJ 3041 156 21 resource resource NN 3041 156 22 formats format NNS 3041 156 23 verifies verifie NNS 3041 156 24 earlier early RBR 3041 156 25 research research NN 3041 156 26 efforts.24 efforts.24 NNP 3041 156 27 As as IN 3041 156 28 the the DT 3041 156 29 amount amount NN 3041 156 30 of of IN 3041 156 31 information information NN 3041 156 32 accessible accessible JJ 3041 156 33 on on IN 3041 156 34 the the DT 3041 156 35 Internet internet NN 3041 156 36 has have VBZ 3041 156 37 expanded expand VBN 3041 156 38 , , , 3041 156 39 the the DT 3041 156 40 boundary boundary NN 3041 156 41 of of IN 3041 156 42 the the DT 3041 156 43 library library NN 3041 156 44 can can MD 3041 156 45 be be VB 3041 156 46 seen see VBN 3041 156 47 as as IN 3041 156 48 either either DT 3041 156 49 expanding expand VBG 3041 156 50 ( ( -LRB- 3041 156 51 providing provide VBG 3041 156 52 credible credible JJ 3041 156 53 indexing indexing NN 3041 156 54 , , , 3041 156 55 pointers pointer NNS 3041 156 56 , , , 3041 156 57 and and CC 3041 156 58 information information NN 3041 156 59 about about IN 3041 156 60 useful useful JJ 3041 156 61 resources resource NNS 3041 156 62 from from IN 3041 156 63 all all RB 3041 156 64 over over IN 3041 156 65 the the DT 3041 156 66 Internet internet NN 3041 156 67 ) ) -RRB- 3041 156 68 , , , 3041 156 69 contracting contract VBG 3041 156 70 ( ( -LRB- 3041 156 71 primarily primarily RB 3041 156 72 providing provide VBG 3041 156 73 access access NN 3041 156 74 to to TO 3041 156 75 select select VB 3041 156 76 resources resource NNS 3041 156 77 that that WDT 3041 156 78 must must MD 3041 156 79 be be VB 3041 156 80 accessed access VBN 3041 156 81 through through IN 3041 156 82 subscription subscription NN 3041 156 83 ) ) -RRB- 3041 156 84 , , , 3041 156 85 or or CC 3041 156 86 existing exist VBG 3041 156 87 somewhere somewhere RB 3041 156 88 in in IN 3041 156 89 between between IN 3041 156 90 , , , 3041 156 91 depend- depend- NNP 3041 156 92 ing ing NNP 3041 156 93 on on IN 3041 156 94 the the DT 3041 156 95 perspective perspective NN 3041 156 96 . . . 3041 157 1 In in IN 3041 157 2 any any DT 3041 157 3 of of IN 3041 157 4 these these DT 3041 157 5 cases case NNS 3041 157 6 , , , 3041 157 7 it -PRON- PRP 3041 157 8 is be VBZ 3041 157 9 vital vital JJ 3041 157 10 that that IN 3041 157 11 the the DT 3041 157 12 IPL IPL NNP 3041 157 13 present present VB 3041 157 14 its -PRON- PRP$ 3041 157 15 resources resource NNS 3041 157 16 , , , 3041 157 17 services service NNS 3041 157 18 , , , 3041 157 19 and and CC 3041 157 20 offerings offering NNS 3041 157 21 such such JJ 3041 157 22 that that IN 3041 157 23 its -PRON- PRP$ 3041 157 24 value value NN 3041 157 25 and and CC 3041 157 26 contribution contribution NN 3041 157 27 to to IN 3041 157 28 information information NN 3041 157 29 - - HYPH 3041 157 30 seeking seeking NN 3041 157 31 is be VBZ 3041 157 32 highlighted highlight VBN 3041 157 33 and and CC 3041 157 34 clear clear JJ 3041 157 35 to to IN 3041 157 36 users user NNS 3041 157 37 . . . 3041 158 1 Amorphously amorphously RB 3041 158 2 placed place VBN 3041 158 3 in in IN 3041 158 4 a a DT 3041 158 5 complex complex JJ 3041 158 6 world world NN 3041 158 7 of of IN 3041 158 8 digital digital JJ 3041 158 9 and and CC 3041 158 10 physical physical JJ 3041 158 11 information information NN 3041 158 12 , , , 3041 158 13 the the DT 3041 158 14 IPL IPL NNP 3041 158 15 must must MD 3041 158 16 work work VB 3041 158 17 toward toward IN 3041 158 18 creating create VBG 3041 158 19 a a DT 3041 158 20 strong strong JJ 3041 158 21 image image NN 3041 158 22 of of IN 3041 158 23 its -PRON- PRP$ 3041 158 24 offering offering NN 3041 158 25 and and CC 3041 158 26 mission mission NN 3041 158 27 ; ; : 3041 158 28 an an DT 3041 158 29 image image NN 3041 158 30 that that WDT 3041 158 31 is be VBZ 3041 158 32 transparent transparent JJ 3041 158 33 to to IN 3041 158 34 its -PRON- PRP$ 3041 158 35 users user NNS 3041 158 36 , , , 3041 158 37 starting start VBG 3041 158 38 with with IN 3041 158 39 its -PRON- PRP$ 3041 158 40 name name NN 3041 158 41 . . . 3041 159 1 This this DT 3041 159 2 challenge challenge NN 3041 159 3 is be VBZ 3041 159 4 not not RB 3041 159 5 the the DT 3041 159 6 IPL IPL NNP 3041 159 7 ’s ’ VBZ 3041 159 8 alone alone JJ 3041 159 9 , , , 3041 159 10 but but CC 3041 159 11 rather rather RB 3041 159 12 that that DT 3041 159 13 of of IN 3041 159 14 all all DT 3041 159 15 Internet internet NN 3041 159 16 library library NN 3041 159 17 portals portal NNS 3041 159 18 , , , 3041 159 19 resources resource NNS 3041 159 20 , , , 3041 159 21 and and CC 3041 159 22 services service NNS 3041 159 23 . . . 3041 160 1 The the DT 3041 160 2 2005 2005 CD 3041 160 3 OCLC oclc NN 3041 160 4 report report NN 3041 160 5 on on IN 3041 160 6 perceptions perception NNS 3041 160 7 of of IN 3041 160 8 librar- librar- NNP 3041 160 9 ies ie NNS 3041 160 10 expressed express VBD 3041 160 11 the the DT 3041 160 12 importance importance NN 3041 160 13 of of IN 3041 160 14 a a DT 3041 160 15 strengthened strengthen VBN 3041 160 16 image image NN 3041 160 17 for for IN 3041 160 18 Internet internet NN 3041 160 19 libraries library NNS 3041 160 20 : : : 3041 160 21 Libraries library NNS 3041 160 22 will will MD 3041 160 23 continue continue VB 3041 160 24 to to TO 3041 160 25 share share VB 3041 160 26 an an DT 3041 160 27 expanding expand VBG 3041 160 28 infos- infos- JJ 3041 160 29 phere phere NN 3041 160 30 with with IN 3041 160 31 an an DT 3041 160 32 increasing increase VBG 3041 160 33 number number NN 3041 160 34 of of IN 3041 160 35 content content NN 3041 160 36 produc- produc- FW 3041 160 37 ers er NNS 3041 160 38 , , , 3041 160 39 providers provider NNS 3041 160 40 and and CC 3041 160 41 consumers consumer NNS 3041 160 42 . . . 3041 161 1 Information information NN 3041 161 2 consumers consumer NNS 3041 161 3 will will MD 3041 161 4 continue continue VB 3041 161 5 to to TO 3041 161 6 self self NN 3041 161 7 - - HYPH 3041 161 8 serve serve VB 3041 161 9 from from IN 3041 161 10 a a DT 3041 161 11 growing grow VBG 3041 161 12 informa- informa- JJ 3041 161 13 tion tion NN 3041 161 14 smorgasbord smorgasbord NN 3041 161 15 . . . 3041 162 1 The the DT 3041 162 2 challenge challenge NN 3041 162 3 for for IN 3041 162 4 libraries library NNS 3041 162 5 is be VBZ 3041 162 6 to to TO 3041 162 7 clearly clearly RB 3041 162 8 define define VB 3041 162 9 and and CC 3041 162 10 market market VB 3041 162 11 their -PRON- PRP$ 3041 162 12 relevant relevant JJ 3041 162 13 place place NN 3041 162 14 in in IN 3041 162 15 that that DT 3041 162 16 22 22 CD 3041 162 17 iNFOrMAtiON information NN 3041 162 18 tecHNOlOGY tecHNOlOGY NNP 3041 162 19 AND and CC 3041 162 20 liBrAries librarie VBZ 3041 162 21 | | NNP 3041 162 22 MArcH MArcH NNP 3041 162 23 2011 2011 CD 3041 162 24 Library Library NNP 3041 162 25 , , , 3041 162 26 ” " '' 3041 162 27 Journal Journal NNP 3041 162 28 of of IN 3041 162 29 Electronic Electronic NNP 3041 162 30 Publishing Publishing NNP 3041 162 31 3 3 CD 3041 162 32 , , , 3041 162 33 no no UH 3041 162 34 . . . 3041 163 1 2 2 CD 3041 163 2 ( ( -LRB- 3041 163 3 1997 1997 CD 3041 163 4 ) ) -RRB- 3041 163 5 . . . 3041 164 1 8 8 LS 3041 164 2 . . . 3041 165 1 David David NNP 3041 165 2 S. S. NNP 3041 165 3 Carter Carter NNP 3041 165 4 and and CC 3041 165 5 Joseph Joseph NNP 3041 165 6 Janes Janes NNP 3041 165 7 , , , 3041 165 8 “ " `` 3041 165 9 Unobtrusive Unobtrusive NNP 3041 165 10 Data Data NNP 3041 165 11 Analysis Analysis NNP 3041 165 12 of of IN 3041 165 13 Digital Digital NNP 3041 165 14 Reference Reference NNP 3041 165 15 Questions Questions NNPS 3041 165 16 and and CC 3041 165 17 Service Service NNP 3041 165 18 at at IN 3041 165 19 the the DT 3041 165 20 Internet Internet NNP 3041 165 21 Public Public NNP 3041 165 22 Library Library NNP 3041 165 23 : : : 3041 165 24 An An NNP 3041 165 25 Exploratory Exploratory NNP 3041 165 26 Study Study NNP 3041 165 27 , , , 3041 165 28 ” " '' 3041 165 29 Library Library NNP 3041 165 30 Trends Trends NNP 3041 165 31 49 49 CD 3041 165 32 , , , 3041 165 33 no no UH 3041 165 34 . . . 3041 166 1 2 2 CD 3041 166 2 ( ( -LRB- 3041 166 3 2000 2000 CD 3041 166 4 ) ) -RRB- 3041 166 5 : : : 3041 166 6 251–65 251–65 CD 3041 166 7 . . . 3041 167 1 9 9 CD 3041 167 2 . . . 3041 168 1 On on IN 3041 168 2 the the DT 3041 168 3 IPL IPL NNP 3041 168 4 ’s ’s POS 3041 168 5 history history NN 3041 168 6 and and CC 3041 168 7 funding funding NN 3041 168 8 , , , 3041 168 9 see see VB 3041 168 10 Barbara Barbara NNP 3041 168 11 Hegenbart Hegenbart NNP 3041 168 12 , , , 3041 168 13 “ " `` 3041 168 14 The the DT 3041 168 15 Economics Economics NNP 3041 168 16 of of IN 3041 168 17 the the DT 3041 168 18 Internet Internet NNP 3041 168 19 Public Public NNP 3041 168 20 Library Library NNP 3041 168 21 , , , 3041 168 22 ” " '' 3041 168 23 Library library JJ 3041 168 24 Hi Hi NNP 3041 168 25 Tech Tech NNP 3041 168 26 16 16 CD 3041 168 27 , , , 3041 168 28 no no UH 3041 168 29 . . . 3041 169 1 2 2 CD 3041 169 2 ( ( -LRB- 3041 169 3 1998 1998 CD 3041 169 4 ) ) -RRB- 3041 169 5 : : : 3041 169 6 69–83 69–83 CD 3041 169 7 ; ; : 3041 169 8 Joseph Joseph NNP 3041 169 9 Janes Janes NNP 3041 169 10 , , , 3041 169 11 “ " `` 3041 169 12 Serving serve VBG 3041 169 13 the the DT 3041 169 14 Internet internet NN 3041 169 15 Public public NN 3041 169 16 : : : 3041 169 17 The the DT 3041 169 18 Internet Internet NNP 3041 169 19 Public Public NNP 3041 169 20 Library Library NNP 3041 169 21 , , , 3041 169 22 ” " '' 3041 169 23 Electronic Electronic NNP 3041 169 24 Library Library NNP 3041 169 25 14 14 CD 3041 169 26 , , , 3041 169 27 no no UH 3041 169 28 . . . 3041 170 1 2 2 CD 3041 170 2 ( ( -LRB- 3041 170 3 1996 1996 CD 3041 170 4 ) ) -RRB- 3041 170 5 : : : 3041 170 6 122–26 122–26 CD 3041 170 7 ; ; : 3041 170 8 and and CC 3041 170 9 Carter Carter NNP 3041 170 10 and and CC 3041 170 11 Janes Janes NNP 3041 170 12 , , , 3041 170 13 “ " `` 3041 170 14 Unobtrusive Unobtrusive NNP 3041 170 15 Data Data NNP 3041 170 16 Analysis Analysis NNP 3041 170 17 , , , 3041 170 18 ” " '' 3041 170 19 251–65 251–65 CD 3041 170 20 . . . 3041 171 1 On on IN 3041 171 2 digital digital JJ 3041 171 3 reference reference NN 3041 171 4 and and CC 3041 171 5 IPL IPL NNP 3041 171 6 ’s ’s POS 3041 171 7 question question NN 3041 171 8 - - HYPH 3041 171 9 and- and- NNP 3041 171 10 answer answer NNP 3041 171 11 service service NN 3041 171 12 , , , 3041 171 13 see see VB 3041 171 14 Kenneth Kenneth NNP 3041 171 15 R. R. NNP 3041 171 16 Irwin Irwin NNP 3041 171 17 , , , 3041 171 18 “ " `` 3041 171 19 Professional Professional NNP 3041 171 20 Reference Reference NNP 3041 171 21 Service Service NNP 3041 171 22 at at IN 3041 171 23 the the DT 3041 171 24 Internet Internet NNP 3041 171 25 Public Public NNP 3041 171 26 Library Library NNP 3041 171 27 With with IN 3041 171 28 ‘ ' `` 3041 171 29 Freebie Freebie NNP 3041 171 30 ’ ' '' 3041 171 31 Librarians librarian NNS 3041 171 32 , , , 3041 171 33 ” " '' 3041 171 34 Searcher Searcher NNP 3041 171 35 — — : 3041 171 36 The the DT 3041 171 37 Magazine Magazine NNP 3041 171 38 for for IN 3041 171 39 Database Database NNP 3041 171 40 Professionals Professionals NNP 3041 171 41 6 6 CD 3041 171 42 , , , 3041 171 43 no no UH 3041 171 44 . . . 3041 172 1 9 9 CD 3041 172 2 ( ( -LRB- 3041 172 3 1998 1998 CD 3041 172 4 ) ) -RRB- 3041 172 5 : : : 3041 172 6 21–23 21–23 CD 3041 172 7 ; ; : 3041 172 8 Nettie Nettie NNP 3041 172 9 Lagace Lagace NNP 3041 172 10 and and CC 3041 172 11 Michael Michael NNP 3041 172 12 McClennen McClennen NNP 3041 172 13 , , , 3041 172 14 “ " `` 3041 172 15 Questions Questions NNPS 3041 172 16 and and CC 3041 172 17 Quirks Quirks NNPS 3041 172 18 : : : 3041 172 19 Managing manage VBG 3041 172 20 an an DT 3041 172 21 Internet internet NN 3041 172 22 - - HYPH 3041 172 23 Based base VBN 3041 172 24 Distributed Distributed NNP 3041 172 25 Reference Reference NNP 3041 172 26 Service Service NNP 3041 172 27 , , , 3041 172 28 ” " '' 3041 172 29 Computers computer NNS 3041 172 30 in in IN 3041 172 31 Libraries library NNS 3041 172 32 18 18 CD 3041 172 33 , , , 3041 172 34 no no UH 3041 172 35 . . . 3041 173 1 2 2 CD 3041 173 2 ( ( -LRB- 3041 173 3 1998 1998 CD 3041 173 4 ) ) -RRB- 3041 173 5 : : : 3041 173 6 24–27 24–27 CD 3041 173 7 ; ; : 3041 173 8 Sara Sara NNP 3041 173 9 Ryan Ryan NNP 3041 173 10 , , , 3041 173 11 “ " `` 3041 173 12 Reference Reference NNP 3041 173 13 Service Service NNP 3041 173 14 for for IN 3041 173 15 the the DT 3041 173 16 Internet internet NN 3041 173 17 Community community NN 3041 173 18 : : : 3041 173 19 A a DT 3041 173 20 Case Case NNP 3041 173 21 Study Study NNP 3041 173 22 of of IN 3041 173 23 the the DT 3041 173 24 Internet Internet NNP 3041 173 25 Public Public NNP 3041 173 26 Library Library NNP 3041 173 27 Reference Reference NNP 3041 173 28 Division Division NNP 3041 173 29 , , , 3041 173 30 ” " '' 3041 173 31 Library Library NNP 3041 173 32 & & CC 3041 173 33 Information Information NNP 3041 173 34 Science Science NNP 3041 173 35 Research Research NNP 3041 173 36 18 18 CD 3041 173 37 , , , 3041 173 38 no no UH 3041 173 39 . . . 3041 174 1 3 3 CD 3041 174 2 ( ( -LRB- 3041 174 3 1996 1996 CD 3041 174 4 ) ) -RRB- 3041 174 5 : : : 3041 174 6 241–59 241–59 CD 3041 174 7 ; ; : 3041 174 8 and and CC 3041 174 9 Elizabeth Elizabeth NNP 3041 174 10 Shaw Shaw NNP 3041 174 11 , , , 3041 174 12 “ " `` 3041 174 13 Real real JJ 3041 174 14 Time time NN 3041 174 15 Reference reference NN 3041 174 16 in in IN 3041 174 17 a a DT 3041 174 18 Moo moo NN 3041 174 19 : : : 3041 174 20 Promise promise VB 3041 174 21 and and CC 3041 174 22 Problems problem NNS 3041 174 23 , , , 3041 174 24 ” " '' 3041 174 25 Internet Internet NNP 3041 174 26 Public Public NNP 3041 174 27 Library Library NNP 3041 174 28 , , , 3041 174 29 http://www.ipl.org/div/iplhist/moo http://www.ipl.org/div/iplhist/moo NNP 3041 174 30 .html .html NNP 3041 174 31 ( ( -LRB- 3041 174 32 accessed access VBN 3041 174 33 Dec. December NNP 3041 174 34 4 4 CD 3041 174 35 , , , 3041 174 36 2008 2008 CD 3041 174 37 ) ) -RRB- 3041 174 38 . . . 3041 175 1 On on IN 3041 175 2 the the DT 3041 175 3 IPL IPL NNP 3041 175 4 ’s ’s POS 3041 175 5 resources resource NNS 3041 175 6 and and CC 3041 175 7 collec- collec- NN 3041 175 8 tions tion NNS 3041 175 9 , , , 3041 175 10 see see VB 3041 175 11 Thomas Thomas NNP 3041 175 12 Pack Pack NNP 3041 175 13 , , , 3041 175 14 “ " `` 3041 175 15 A a DT 3041 175 16 Guided Guided NNP 3041 175 17 Tour Tour NNP 3041 175 18 of of IN 3041 175 19 the the DT 3041 175 20 Internet Internet NNP 3041 175 21 Public Public NNP 3041 175 22 Library Library NNP 3041 175 23 — — : 3041 175 24 Cyberspace Cyberspace NNP 3041 175 25 ’s ’s POS 3041 175 26 Unofficial Unofficial NNP 3041 175 27 Library Library NNP 3041 175 28 Offers offer VBZ 3041 175 29 Outstanding outstanding JJ 3041 175 30 Collections collection NNS 3041 175 31 of of IN 3041 175 32 Internet internet NN 3041 175 33 Resources resource NNS 3041 175 34 , , , 3041 175 35 ” " '' 3041 175 36 Database database NN 3041 175 37 19 19 CD 3041 175 38 , , , 3041 175 39 no no UH 3041 175 40 . . . 3041 176 1 5 5 CD 3041 176 2 ( ( -LRB- 3041 176 3 1996 1996 CD 3041 176 4 ) ) -RRB- 3041 176 5 : : : 3041 176 6 52–56 52–56 CD 3041 176 7 . . . 3041 177 1 10 10 CD 3041 177 2 . . . 3041 178 1 Joseph Joseph NNP 3041 178 2 Janes Janes NNP 3041 178 3 , , , 3041 178 4 The the DT 3041 178 5 Internet Internet NNP 3041 178 6 Public Public NNP 3041 178 7 Library Library NNP 3041 178 8 Handbook Handbook NNP 3041 178 9 ( ( -LRB- 3041 178 10 New New NNP 3041 178 11 York York NNP 3041 178 12 : : : 3041 178 13 Neal Neal NNP 3041 178 14 Schuman Schuman NNP 3041 178 15 , , , 3041 178 16 1999 1999 CD 3041 178 17 ) ) -RRB- 3041 178 18 . . . 3041 179 1 11 11 CD 3041 179 2 . . . 3041 180 1 Carter Carter NNP 3041 180 2 and and CC 3041 180 3 Janes Janes NNP 3041 180 4 , , , 3041 180 5 “ " `` 3041 180 6 Unobtrusive Unobtrusive NNP 3041 180 7 Data Data NNP 3041 180 8 Analysis Analysis NNP 3041 180 9 , , , 3041 180 10 ” " '' 3041 180 11 251–65 251–65 CD 3041 180 12 . . . 3041 181 1 12 12 CD 3041 181 2 . . . 3041 182 1 Gloria Gloria NNP 3041 182 2 J. J. NNP 3041 182 3 Leckie Leckie NNP 3041 182 4 and and CC 3041 182 5 Lisa Lisa NNP 3041 182 6 M. M. NNP 3041 182 7 Given Given NNP 3041 182 8 , , , 3041 182 9 “ " `` 3041 182 10 Understanding Understanding NNP 3041 182 11 Information information NN 3041 182 12 - - HYPH 3041 182 13 Seeking seeking NN 3041 182 14 : : : 3041 182 15 The the DT 3041 182 16 Public Public NNP 3041 182 17 Library Library NNP 3041 182 18 Context Context NNP 3041 182 19 , , , 3041 182 20 ” " '' 3041 182 21 Advances advance NNS 3041 182 22 in in IN 3041 182 23 Librarianship Librarianship NNP 3041 182 24 29 29 CD 3041 182 25 ( ( -LRB- 3041 182 26 2005 2005 CD 3041 182 27 ) ) -RRB- 3041 182 28 : : : 3041 182 29 1–72 1–72 CD 3041 182 30 . . . 3041 183 1 13 13 CD 3041 183 2 . . . 3041 184 1 James James NNP 3041 184 2 Rettig Rettig NNP 3041 184 3 , , , 3041 184 4 “ " `` 3041 184 5 Reference Reference NNP 3041 184 6 Service Service NNP 3041 184 7 : : : 3041 184 8 From from IN 3041 184 9 Certainty Certainty NNP 3041 184 10 to to IN 3041 184 11 Uncertainty uncertainty NN 3041 184 12 , , , 3041 184 13 ” " '' 3041 184 14 Advances advance VBZ 3041 184 15 in in IN 3041 184 16 Librarianship Librarianship NNP 3041 184 17 30 30 CD 3041 184 18 ( ( -LRB- 3041 184 19 2006 2006 CD 3041 184 20 ) ) -RRB- 3041 184 21 : : : 3041 184 22 105–43 105–43 CD 3041 184 23 . . . 3041 185 1 14 14 CD 3041 185 2 . . . 3041 186 1 Eileen Eileen NNP 3041 186 2 Abels Abels NNPS 3041 186 3 , , , 3041 186 4 “ " `` 3041 186 5 Information information NN 3041 186 6 Seekers Seekers NNPS 3041 186 7 ’ ’ POS 3041 186 8 Perspectives perspective NNS 3041 186 9 of of IN 3041 186 10 Libraries Libraries NNPS 3041 186 11 and and CC 3041 186 12 Librarians Librarians NNPS 3041 186 13 , , , 3041 186 14 ” " '' 3041 186 15 Advances advance NNS 3041 186 16 in in IN 3041 186 17 Librarianship Librarianship NNP 3041 186 18 28 28 CD 3041 186 19 ( ( -LRB- 3041 186 20 2004 2004 CD 3041 186 21 ) ) -RRB- 3041 186 22 : : : 3041 186 23 151–70 151–70 CD 3041 186 24 . . . 3041 187 1 15 15 CD 3041 187 2 . . . 3041 188 1 Ibid Ibid NNP 3041 188 2 . . . 3041 188 3 , , , 3041 188 4 168 168 CD 3041 188 5 . . . 3041 189 1 16 16 CD 3041 189 2 . . . 3041 190 1 Cathy Cathy NNP 3041 190 2 De De NNP 3041 190 3 Rosa Rosa NNP 3041 190 4 et et NNP 3041 190 5 al al NNP 3041 190 6 . . NNP 3041 190 7 , , , 3041 190 8 “ " `` 3041 190 9 Perceptions perception NNS 3041 190 10 of of IN 3041 190 11 Libraries Libraries NNPS 3041 190 12 . . . 3041 190 13 ” " '' 3041 190 14 17 17 CD 3041 190 15 . . . 3041 191 1 Cathy Cathy NNP 3041 191 2 De De NNP 3041 191 3 Rosa Rosa NNP 3041 191 4 et et NNP 3041 191 5 al al NNP 3041 191 6 . . NNP 3041 191 7 , , , 3041 191 8 “ " `` 3041 191 9 College College NNP 3041 191 10 Students Students NNPS 3041 191 11 ’ ’ POS 3041 191 12 Perceptions perception NNS 3041 191 13 of of IN 3041 191 14 Libraries Libraries NNPS 3041 191 15 . . . 3041 191 16 ” " '' 3041 191 17 18 18 CD 3041 191 18 . . . 3041 192 1 George George NNP 3041 192 2 D’Elia D’Elia NNP 3041 192 3 et et FW 3041 192 4 al al NNP 3041 192 5 . . NNP 3041 192 6 , , , 3041 192 7 “ " `` 3041 192 8 The the DT 3041 192 9 Impact Impact NNP 3041 192 10 of of IN 3041 192 11 the the DT 3041 192 12 Internet internet NN 3041 192 13 on on IN 3041 192 14 Public Public NNP 3041 192 15 Library Library NNP 3041 192 16 Use Use NNP 3041 192 17 : : : 3041 192 18 An an DT 3041 192 19 Analysis Analysis NNP 3041 192 20 of of IN 3041 192 21 the the DT 3041 192 22 Current Current NNP 3041 192 23 Consumer Consumer NNP 3041 192 24 Market Market NNP 3041 192 25 for for IN 3041 192 26 Library Library NNP 3041 192 27 and and CC 3041 192 28 Internet Internet NNP 3041 192 29 Services Services NNPS 3041 192 30 , , , 3041 192 31 ” " '' 3041 192 32 Journal Journal NNP 3041 192 33 of of IN 3041 192 34 the the DT 3041 192 35 American American NNP 3041 192 36 Society Society NNP 3041 192 37 for for IN 3041 192 38 Information Information NNP 3041 192 39 Science Science NNP 3041 192 40 & & CC 3041 192 41 Technology Technology NNP 3041 192 42 53 53 CD 3041 192 43 , , , 3041 192 44 no no UH 3041 192 45 . . . 3041 193 1 10 10 CD 3041 193 2 ( ( -LRB- 3041 193 3 2002 2002 CD 3041 193 4 ) ) -RRB- 3041 193 5 : : : 3041 193 6 802–20 802–20 CD 3041 193 7 . . . 3041 194 1 19 19 CD 3041 194 2 . . . 3041 195 1 Anna Anna NNP 3041 195 2 Maria Maria NNP 3041 195 3 Tammaro Tammaro NNP 3041 195 4 , , , 3041 195 5 “ " `` 3041 195 6 User User NNP 3041 195 7 Perceptions perception NNS 3041 195 8 of of IN 3041 195 9 Digital Digital NNP 3041 195 10 Libraries Libraries NNPS 3041 195 11 : : : 3041 195 12 A a DT 3041 195 13 Case Case NNP 3041 195 14 Study Study NNP 3041 195 15 in in IN 3041 195 16 Italy Italy NNP 3041 195 17 , , , 3041 195 18 ” " '' 3041 195 19 Performance Performance NNP 3041 195 20 Measurement Measurement NNP 3041 195 21 & & CC 3041 195 22 Metrics Metrics NNP 3041 195 23 9 9 CD 3041 195 24 , , , 3041 195 25 no no UH 3041 195 26 . . . 3041 196 1 2 2 CD 3041 196 2 ( ( -LRB- 3041 196 3 2008 2008 CD 3041 196 4 ) ) -RRB- 3041 196 5 : : : 3041 196 6 130–37 130–37 CD 3041 196 7 . . . 3041 197 1 20 20 CD 3041 197 2 . . . 3041 198 1 Gwyneth Gwyneth NNP 3041 198 2 H. H. NNP 3041 198 3 Crowley Crowley NNP 3041 198 4 et et NNP 3041 198 5 al al NNP 3041 198 6 . . NNP 3041 198 7 , , , 3041 198 8 “ " `` 3041 198 9 User User NNP 3041 198 10 Perceptions Perceptions NNPS 3041 198 11 of of IN 3041 198 12 the the DT 3041 198 13 Library Library NNP 3041 198 14 ’s ’s POS 3041 198 15 Web web NN 3041 198 16 Pages page NNS 3041 198 17 : : : 3041 198 18 A a DT 3041 198 19 Focus Focus NNP 3041 198 20 Group Group NNP 3041 198 21 Study Study NNP 3041 198 22 at at IN 3041 198 23 Texas Texas NNP 3041 198 24 A&M A&M NNP 3041 198 25 University University NNP 3041 198 26 , , , 3041 198 27 ” " '' 3041 198 28 The the DT 3041 198 29 Journal Journal NNP 3041 198 30 of of IN 3041 198 31 Academic Academic NNP 3041 198 32 Librarianship Librarianship NNP 3041 198 33 28 28 CD 3041 198 34 , , , 3041 198 35 no no UH 3041 198 36 . . . 3041 199 1 4 4 CD 3041 199 2 ( ( -LRB- 3041 199 3 2002 2002 CD 3041 199 4 ) ) -RRB- 3041 199 5 : : : 3041 199 6 205–10 205–10 CD 3041 199 7 . . . 3041 200 1 21 21 CD 3041 200 2 . . . 3041 201 1 Adam Adam NNP 3041 201 2 Feldman Feldman NNP 3041 201 3 , , , 3041 201 4 e e NN 3041 201 5 - - NN 3041 201 6 mail mail NN 3041 201 7 to to TO 3041 201 8 author author NN 3041 201 9 , , , 3041 201 10 Apr. April NNP 3041 202 1 3 3 CD 3041 202 2 , , , 3041 202 3 2009 2009 CD 3041 202 4 ; ; : 3041 202 5 Mark Mark NNP 3041 202 6 Galloway Galloway NNP 3041 202 7 , , , 3041 202 8 e e NN 3041 202 9 - - NN 3041 202 10 mail mail NN 3041 202 11 to to TO 3041 202 12 author author NN 3041 202 13 , , , 3041 202 14 Apr. April NNP 3041 203 1 3 3 CD 3041 203 2 , , , 3041 203 3 2009 2009 CD 3041 203 4 . . . 3041 204 1 22 22 CD 3041 204 2 . . . 3041 205 1 For for IN 3041 205 2 information information NN 3041 205 3 on on IN 3041 205 4 inductive inductive JJ 3041 205 5 qualitative qualitative JJ 3041 205 6 analysis analysis NN 3041 205 7 , , , 3041 205 8 see see VB 3041 205 9 David David NNP 3041 205 10 R. R. NNP 3041 205 11 Thomas Thomas NNP 3041 205 12 . . . 3041 206 1 “ " `` 3041 206 2 A a DT 3041 206 3 General General NNP 3041 206 4 Inductive Inductive NNP 3041 206 5 Approach Approach NNP 3041 206 6 for for IN 3041 206 7 Analyzing analyze VBG 3041 206 8 Qualitative Qualitative NNP 3041 206 9 Evaluation Evaluation NNP 3041 206 10 Data Data NNP 3041 206 11 ” " '' 3041 206 12 American American NNP 3041 206 13 Journal Journal NNP 3041 206 14 of of IN 3041 206 15 Evaluation Evaluation NNP 3041 206 16 27 27 CD 3041 206 17 , , , 3041 206 18 no no UH 3041 206 19 . . . 3041 207 1 2 2 CD 3041 207 2 ( ( -LRB- 3041 207 3 2006 2006 CD 3041 207 4 ) ) -RRB- 3041 207 5 : : : 3041 207 6 237–46 237–46 CD 3041 207 7 ; ; : 3041 207 8 Michael Michael NNP 3041 207 9 Quinn Quinn NNP 3041 207 10 Patton Patton NNP 3041 207 11 , , , 3041 207 12 Qualitative Qualitative NNP 3041 207 13 Research Research NNP 3041 207 14 and and CC 3041 207 15 Evaluation Evaluation NNP 3041 207 16 Methods Methods NNPS 3041 207 17 ( ( -LRB- 3041 207 18 Thousand Thousand NNP 3041 207 19 Oaks Oaks NNPS 3041 207 20 , , , 3041 207 21 Calif. California NNP 3041 207 22 : : : 3041 207 23 Sage sage NN 3041 207 24 , , , 3041 207 25 2002 2002 CD 3041 207 26 ) ) -RRB- 3041 207 27 ; ; : 3041 207 28 These these DT 3041 207 29 are be VBP 3041 207 30 clearly clearly RB 3041 207 31 complex complex JJ 3041 207 32 , , , 3041 207 33 far far RB 3041 207 34 - - HYPH 3041 207 35 reaching reach VBG 3041 207 36 , , , 3041 207 37 and and CC 3041 207 38 labor labor NN 3041 207 39 - - HYPH 3041 207 40 inten- inten- NN 3041 207 41 sive sive JJ 3041 207 42 requirements requirement NNS 3041 207 43 . . . 3041 208 1 And and CC 3041 208 2 many many JJ 3041 208 3 of of IN 3041 208 4 these these DT 3041 208 5 requirements requirement NNS 3041 208 6 are be VBP 3041 208 7 currently currently RB 3041 208 8 difficult difficult JJ 3041 208 9 and and CC 3041 208 10 unresolved unresolved JJ 3041 208 11 challenges challenge NNS 3041 208 12 to to IN 3041 208 13 digital digital JJ 3041 208 14 libraries library NNS 3041 208 15 in in IN 3041 208 16 general general JJ 3041 208 17 , , , 3041 208 18 not not RB 3041 208 19 simply simply RB 3041 208 20 the the DT 3041 208 21 IPL IPL NNP 3041 208 22 . . . 3041 209 1 This this DT 3041 209 2 preliminary preliminary JJ 3041 209 3 study study NN 3041 209 4 is be VBZ 3041 209 5 limited limited JJ 3041 209 6 in in IN 3041 209 7 its -PRON- PRP$ 3041 209 8 college college NN 3041 209 9 student student NN 3041 209 10 participant participant NN 3041 209 11 base base NN 3041 209 12 and and CC 3041 209 13 small small JJ 3041 209 14 sample sample NN 3041 209 15 size size NN 3041 209 16 , , , 3041 209 17 which which WDT 3041 209 18 may may MD 3041 209 19 not not RB 3041 209 20 reflect reflect VB 3041 209 21 perspectives perspective NNS 3041 209 22 of of IN 3041 209 23 the the DT 3041 209 24 greater great JJR 3041 209 25 community community NN 3041 209 26 of of IN 3041 209 27 IPL IPL NNP 3041 209 28 users user NNS 3041 209 29 . . . 3041 210 1 These these DT 3041 210 2 results result NNS 3041 210 3 therefore therefore RB 3041 210 4 may may MD 3041 210 5 not not RB 3041 210 6 be be VB 3041 210 7 generalizable generalizable JJ 3041 210 8 to to IN 3041 210 9 other other JJ 3041 210 10 populations population NNS 3041 210 11 who who WP 3041 210 12 are be VBP 3041 210 13 current current JJ 3041 210 14 or or CC 3041 210 15 potential potential JJ 3041 210 16 users user NNS 3041 210 17 of of IN 3041 210 18 the the DT 3041 210 19 IPL IPL NNP 3041 210 20 , , , 3041 210 21 including include VBG 3041 210 22 other other JJ 3041 210 23 targeted target VBN 3041 210 24 groups group NNS 3041 210 25 such such JJ 3041 210 26 as as IN 3041 210 27 children child NNS 3041 210 28 and and CC 3041 210 29 teens teen NNS 3041 210 30 . . . 3041 211 1 Additionally additionally RB 3041 211 2 , , , 3041 211 3 our -PRON- PRP$ 3041 211 4 chosen choose VBN 3041 211 5 participant participant NN 3041 211 6 group group NN 3041 211 7 , , , 3041 211 8 college college NN 3041 211 9 students student NNS 3041 211 10 who who WP 3041 211 11 are be VBP 3041 211 12 physical physical JJ 3041 211 13 library library NN 3041 211 14 users user NNS 3041 211 15 , , , 3041 211 16 had have VBD 3041 211 17 relatively relatively RB 3041 211 18 high high JJ 3041 211 19 levels level NNS 3041 211 20 of of IN 3041 211 21 library library NN 3041 211 22 and and CC 3041 211 23 technology technology NN 3041 211 24 experience experience NN 3041 211 25 , , , 3041 211 26 as as RB 3041 211 27 well well RB 3041 211 28 as as IN 3041 211 29 complex complex JJ 3041 211 30 expectations expectation NNS 3041 211 31 . . . 3041 212 1 Our -PRON- PRP$ 3041 212 2 results result NNS 3041 212 3 would would MD 3041 212 4 likely likely RB 3041 212 5 differ differ VB 3041 212 6 with with IN 3041 212 7 a a DT 3041 212 8 participant participant JJ 3041 212 9 group group NN 3041 212 10 of of IN 3041 212 11 novice novice NN 3041 212 12 Internet Internet NNP 3041 212 13 users user NNS 3041 212 14 . . . 3041 213 1 As as IN 3041 213 2 detailed detail VBN 3041 213 3 above above RB 3041 213 4 , , , 3041 213 5 this this DT 3041 213 6 study study NN 3041 213 7 explores explore VBZ 3041 213 8 public public JJ 3041 213 9 percep- percep- JJ 3041 213 10 tions tion NNS 3041 213 11 of of IN 3041 213 12 an an DT 3041 213 13 Internet internet NN 3041 213 14 public public JJ 3041 213 15 library library NN 3041 213 16 — — : 3041 213 17 an an DT 3041 213 18 important important JJ 3041 213 19 aspect aspect NN 3041 213 20 of of IN 3041 213 21 the the DT 3041 213 22 IPL IPL NNP 3041 213 23 that that WDT 3041 213 24 is be VBZ 3041 213 25 not not RB 3041 213 26 well well RB 3041 213 27 studied study VBN 3041 213 28 and and CC 3041 213 29 that that WDT 3041 213 30 has have VBZ 3041 213 31 implications implication NNS 3041 213 32 on on IN 3041 213 33 IPL IPL NNP 3041 213 34 use use VBP 3041 213 35 and and CC 3041 213 36 repeat repeat VB 3041 213 37 use use NN 3041 213 38 . . . 3041 214 1 While while IN 3041 214 2 the the DT 3041 214 3 IPL IPL NNP 3041 214 4 was be VBD 3041 214 5 carefully carefully RB 3041 214 6 and and CC 3041 214 7 thoughtfully thoughtfully RB 3041 214 8 constructed construct VBN 3041 214 9 by by IN 3041 214 10 a a DT 3041 214 11 dedicated dedicated JJ 3041 214 12 group group NN 3041 214 13 of of IN 3041 214 14 librarians librarian NNS 3041 214 15 , , , 3041 214 16 students student NNS 3041 214 17 , , , 3041 214 18 and and CC 3041 214 19 educators educator NNS 3041 214 20 , , , 3041 214 21 there there EX 3041 214 22 has have VBZ 3041 214 23 not not RB 3041 214 24 been be VBN 3041 214 25 a a DT 3041 214 26 recent recent JJ 3041 214 27 study study NN 3041 214 28 devoted devote VBN 3041 214 29 to to IN 3041 214 30 understanding understand VBG 3041 214 31 what what WP 3041 214 32 an an DT 3041 214 33 Internet internet NN 3041 214 34 public public JJ 3041 214 35 library library NN 3041 214 36 should should MD 3041 214 37 be be VB 3041 214 38 today today NN 3041 214 39 . . . 3041 215 1 More more RBR 3041 215 2 recently recently RB 3041 215 3 , , , 3041 215 4 in in IN 3041 215 5 January January NNP 3041 215 6 2010 2010 CD 3041 215 7 , , , 3041 215 8 the the DT 3041 215 9 IPL IPL NNP 3041 215 10 merged merge VBD 3041 215 11 with with IN 3041 215 12 the the DT 3041 215 13 Librarians Librarians NNPS 3041 215 14 ’ ’ POS 3041 215 15 Internet Internet NNP 3041 215 16 Index Index NNP 3041 215 17 to to TO 3041 215 18 form form VB 3041 215 19 ipl2 ipl2 NN 3041 215 20 . . . 3041 216 1 The the DT 3041 216 2 two two CD 3041 216 3 collections collection NNS 3041 216 4 were be VBD 3041 216 5 merged merge VBN 3041 216 6 and and CC 3041 216 7 the the DT 3041 216 8 web- web- NN 3041 216 9 site site NN 3041 216 10 was be VBD 3041 216 11 redesigned redesign VBN 3041 216 12 . . . 3041 217 1 Although although IN 3041 217 2 this this DT 3041 217 3 merger merger NN 3041 217 4 was be VBD 3041 217 5 because because IN 3041 217 6 of of IN 3041 217 7 circumstances circumstance NNS 3041 217 8 unrelated unrelated JJ 3041 217 9 to to IN 3041 217 10 our -PRON- PRP$ 3041 217 11 research research NN 3041 217 12 , , , 3041 217 13 our -PRON- PRP$ 3041 217 14 findings finding NNS 3041 217 15 were be VBD 3041 217 16 leveraged leverage VBN 3041 217 17 during during IN 3041 217 18 the the DT 3041 217 19 redesign redesign NN 3041 217 20 ( ( -LRB- 3041 217 21 for for IN 3041 217 22 example example NN 3041 217 23 , , , 3041 217 24 in in IN 3041 217 25 nam- nam- RB 3041 217 26 ing e VBG 3041 217 27 the the DT 3041 217 28 collections collection NNS 3041 217 29 ) ) -RRB- 3041 217 30 . . . 3041 218 1 In in IN 3041 218 2 the the DT 3041 218 3 future future NN 3041 218 4 , , , 3041 218 5 our -PRON- PRP$ 3041 218 6 findings finding NNS 3041 218 7 can can MD 3041 218 8 be be VB 3041 218 9 used use VBN 3041 218 10 in in IN 3041 218 11 further further JJ 3041 218 12 ipl2 ipl2 NN 3041 218 13 design design NN 3041 218 14 iterations iteration NNS 3041 218 15 or or CC 3041 218 16 explored explore VBN 3041 218 17 in in IN 3041 218 18 subsequent subsequent JJ 3041 218 19 research research NN 3041 218 20 studies study NNS 3041 218 21 in in IN 3041 218 22 the the DT 3041 218 23 specific specific JJ 3041 218 24 context context NN 3041 218 25 of of IN 3041 218 26 ipl2 ipl2 NN 3041 218 27 or or CC 3041 218 28 of of IN 3041 218 29 digital digital JJ 3041 218 30 libraries library NNS 3041 218 31 in in IN 3041 218 32 general general JJ 3041 218 33 . . . 3041 219 1 As as IN 3041 219 2 discussed discuss VBN 3041 219 3 above above RB 3041 219 4 , , , 3041 219 5 this this DT 3041 219 6 study study NN 3041 219 7 may may MD 3041 219 8 be be VB 3041 219 9 extended extend VBN 3041 219 10 to to IN 3041 219 11 different different JJ 3041 219 12 participant participant NN 3041 219 13 populations population NNS 3041 219 14 and and CC 3041 219 15 to to IN 3041 219 16 existing existing JJ 3041 219 17 but but CC 3041 219 18 remote remote JJ 3041 219 19 ipl2 ipl2 NN 3041 219 20 users user NNS 3041 219 21 . . . 3041 220 1 This this DT 3041 220 2 study study NN 3041 220 3 may may MD 3041 220 4 also also RB 3041 220 5 be be VB 3041 220 6 continued continue VBN 3041 220 7 in in IN 3041 220 8 a a DT 3041 220 9 more more JJR 3041 220 10 design design NN 3041 220 11 - - HYPH 3041 220 12 oriented orient VBN 3041 220 13 direction direction NN 3041 220 14 to to TO 3041 220 15 explore explore VB 3041 220 16 the the DT 3041 220 17 usability usability NN 3041 220 18 and and CC 3041 220 19 user user NN 3041 220 20 acceptance acceptance NN 3041 220 21 of of IN 3041 220 22 ipl2 ipl2 NNP 3041 220 23 ’s ’s , 3041 220 24 website website NN 3041 220 25 . . . 3041 221 1 References reference NNS 3041 221 2 1 1 CD 3041 221 3 . . . 3041 222 1 Joseph Joseph NNP 3041 222 2 Janes Janes NNP 3041 222 3 , , , 3041 222 4 “ " `` 3041 222 5 The the DT 3041 222 6 Internet Internet NNP 3041 222 7 Public Public NNP 3041 222 8 Library Library NNP 3041 222 9 : : : 3041 222 10 An an DT 3041 222 11 Intellectual intellectual JJ 3041 222 12 History history NN 3041 222 13 , , , 3041 222 14 ” " '' 3041 222 15 Library library JJ 3041 222 16 Hi Hi NNP 3041 222 17 Tech Tech NNP 3041 222 18 16 16 CD 3041 222 19 , , , 3041 222 20 no no UH 3041 222 21 . . . 3041 223 1 2 2 CD 3041 223 2 ( ( -LRB- 3041 223 3 1998 1998 CD 3041 223 4 ) ) -RRB- 3041 223 5 : : : 3041 223 6 55–68 55–68 LS 3041 223 7 . . . 3041 224 1 2 2 LS 3041 224 2 . . . 3041 225 1 “ " `` 3041 225 2 About about IN 3041 225 3 the the DT 3041 225 4 Internet Internet NNP 3041 225 5 Public Public NNP 3041 225 6 Library Library NNP 3041 225 7 , , , 3041 225 8 ” " '' 3041 225 9 Internet Internet NNP 3041 225 10 Public Public NNP 3041 225 11 Library Library NNP 3041 225 12 , , , 3041 225 13 http://ipl.org/div/about/ http://ipl.org/div/about/ UH 3041 225 14 ( ( -LRB- 3041 225 15 accessed access VBN 3041 225 16 Feb. February NNP 3041 225 17 17 17 CD 3041 225 18 , , , 3041 225 19 2009 2009 CD 3041 225 20 ) ) -RRB- 3041 225 21 . . . 3041 226 1 3 3 LS 3041 226 2 . . . 3041 227 1 Cathy Cathy NNP 3041 227 2 De De NNP 3041 227 3 Rosa Rosa NNP 3041 227 4 et et NNP 3041 227 5 al al NNP 3041 227 6 . . NNP 3041 227 7 , , , 3041 227 8 “ " `` 3041 227 9 Perceptions perception NNS 3041 227 10 of of IN 3041 227 11 Libraries Libraries NNPS 3041 227 12 and and CC 3041 227 13 Information Information NNP 3041 227 14 Resources Resources NNP 3041 227 15 , , , 3041 227 16 ” " '' 3041 227 17 OCLC OCLC NNP 3041 227 18 Online Online NNP 3041 227 19 Computer Computer NNP 3041 227 20 Library Library NNP 3041 227 21 Center Center NNP 3041 227 22 , , , 3041 227 23 2005 2005 CD 3041 227 24 , , , 3041 227 25 http://www.oclc.org/reports/pdfs/Percept_all http://www.oclc.org/reports/pdfs/percept_all NN 3041 227 26 .pdf .pdf . 3041 227 27 ( ( -LRB- 3041 227 28 accessed access VBN 3041 227 29 Mar. March NNP 3041 228 1 9 9 CD 3041 228 2 , , , 3041 228 3 2009 2009 CD 3041 228 4 ) ) -RRB- 3041 228 5 ; ; : 3041 228 6 Cathy Cathy NNP 3041 228 7 De De NNP 3041 228 8 Rosa Rosa NNP 3041 228 9 et et NNP 3041 228 10 al al NNP 3041 228 11 . . NNP 3041 228 12 , , , 3041 228 13 “ " `` 3041 228 14 College College NNP 3041 228 15 Students Students NNPS 3041 228 16 ’ ’ POS 3041 228 17 Perceptions perception NNS 3041 228 18 of of IN 3041 228 19 Libraries Libraries NNPS 3041 228 20 and and CC 3041 228 21 Information Information NNP 3041 228 22 Resources Resources NNP 3041 228 23 , , , 3041 228 24 ” " '' 3041 228 25 OCLC OCLC NNP 3041 228 26 Online Online NNP 3041 228 27 Computer Computer NNP 3041 228 28 Library Library NNP 3041 228 29 Center Center NNP 3041 228 30 , , , 3041 228 31 2005 2005 CD 3041 228 32 , , , 3041 228 33 http://www http://www ADD 3041 228 34 .oclc.org .oclc.org . 3041 228 35 / / SYM 3041 228 36 reports report NNS 3041 228 37 / / SYM 3041 228 38 pdfs pdfs NNP 3041 228 39 / / SYM 3041 228 40 studentperceptions.pdf studentperceptions.pdf JJ 3041 228 41 ( ( -LRB- 3041 228 42 accessed access VBN 3041 228 43 Mar. March NNP 3041 229 1 9 9 CD 3041 229 2 , , , 3041 229 3 2009 2009 CD 3041 229 4 ) ) -RRB- 3041 229 5 . . . 3041 230 1 4 4 LS 3041 230 2 . . . 3041 231 1 Janes Janes NNP 3041 231 2 , , , 3041 231 3 “ " `` 3041 231 4 The the DT 3041 231 5 Internet Internet NNP 3041 231 6 Public Public NNP 3041 231 7 Library Library NNP 3041 231 8 , , , 3041 231 9 ” " '' 3041 231 10 55 55 CD 3041 231 11 . . . 3041 232 1 5 5 CD 3041 232 2 . . . 3041 233 1 Ibid Ibid NNP 3041 233 2 . . . 3041 233 3 , , , 3041 233 4 56 56 CD 3041 233 5 . . . 3041 234 1 6 6 CD 3041 234 2 . . . 3041 235 1 Ibid Ibid NNP 3041 235 2 . . . 3041 235 3 , , , 3041 235 4 57 57 CD 3041 235 5 . . . 3041 236 1 7 7 LS 3041 236 2 . . . 3041 237 1 Lorrie Lorrie NNP 3041 237 2 LeJeune LeJeune NNP 3041 237 3 , , , 3041 237 4 “ " `` 3041 237 5 Before before IN 3041 237 6 Its -PRON- PRP$ 3041 237 7 Time Time NNP 3041 237 8 : : : 3041 237 9 The the DT 3041 237 10 Internet Internet NNP 3041 237 11 Public Public NNP 3041 237 12 tHe the DT 3041 237 13 iNterNet internet NN 3041 237 14 PuBlic public JJ 3041 237 15 liBrArY library NN 3041 237 16 ( ( -LRB- 3041 237 17 iPl iPl NNP 3041 237 18 ) ) -RRB- 3041 237 19 | | NNP 3041 237 20 MAceli MAceli NNP 3041 237 21 , , , 3041 237 22 WieDeNBecK WieDeNBecK NNP 3041 237 23 , , , 3041 237 24 AND and CC 3041 237 25 ABels ABels NNP 3041 237 26 23 23 CD 3041 237 27 American American NNP 3041 237 28 Society Society NNP 3041 237 29 for for IN 3041 237 30 Information Information NNP 3041 237 31 Science Science NNP 3041 237 32 & & CC 3041 237 33 Technology Technology NNP 3041 237 34 58 58 CD 3041 237 35 , , , 3041 237 36 no no UH 3041 237 37 . . . 3041 238 1 3 3 CD 3041 238 2 ( ( -LRB- 3041 238 3 2007 2007 CD 3041 238 4 ) ) -RRB- 3041 238 5 : : : 3041 238 6 433–45 433–45 CD 3041 238 7 . . . 3041 239 1 25 25 CD 3041 239 2 . . . 3041 240 1 De De NNP 3041 240 2 Rosa Rosa NNP 3041 240 3 et et NNP 3041 240 4 al al NNP 3041 240 5 . . NNP 3041 240 6 , , , 3041 240 7 “ " `` 3041 240 8 College College NNP 3041 240 9 Students Students NNPS 3041 240 10 ’ ’ POS 3041 240 11 Perceptions perception NNS 3041 240 12 of of IN 3041 240 13 Libraries Libraries NNPS 3041 240 14 , , , 3041 240 15 ” " '' 3041 240 16 146 146 CD 3041 240 17 . . . 3041 241 1 26 26 CD 3041 241 2 . . . 3041 242 1 Makri Makri NNP 3041 242 2 et et NNP 3041 242 3 al al NNP 3041 242 4 . . NNP 3041 242 5 , , , 3041 242 6 “ " `` 3041 242 7 A a DT 3041 242 8 Library Library NNP 3041 242 9 or or CC 3041 242 10 Just just RB 3041 242 11 Another another DT 3041 242 12 Information information NN 3041 242 13 Resource Resource NNP 3041 242 14 ? ? . 3041 242 15 ” " '' 3041 242 16 434 434 CD 3041 242 17 . . . 3041 243 1 27 27 CD 3041 243 2 . . . 3041 244 1 Joseph Joseph NNP 3041 244 2 Janes Janes NNP 3041 244 3 , , , 3041 244 4 “ " `` 3041 244 5 The the DT 3041 244 6 Internet Internet NNP 3041 244 7 Public Public NNP 3041 244 8 Library Library NNP 3041 244 9 , , , 3041 244 10 ” " '' 3041 244 11 56 56 CD 3041 244 12 . . . 3041 244 13 and and CC 3041 244 14 Matthew Matthew NNP 3041 244 15 B. B. NNP 3041 245 1 Miles Miles NNP 3041 245 2 and and CC 3041 245 3 Michael Michael NNP 3041 245 4 Huberman Huberman NNP 3041 245 5 , , , 3041 245 6 Qualitative Qualitative NNP 3041 245 7 Data Data NNP 3041 245 8 Analysis Analysis NNP 3041 245 9 : : : 3041 245 10 An an DT 3041 245 11 Expanded Expanded NNP 3041 245 12 Sourcebook Sourcebook NNP 3041 245 13 , , , 3041 245 14 2nd 2nd JJ 3041 245 15 ed ed NN 3041 245 16 . . . 3041 246 1 ( ( -LRB- 3041 246 2 Thousand Thousand NNP 3041 246 3 Oaks Oaks NNPS 3041 246 4 , , , 3041 246 5 Calif. California NNP 3041 246 6 : : : 3041 246 7 Sage sage NN 3041 246 8 , , , 3041 246 9 1994 1994 CD 3041 246 10 ) ) -RRB- 3041 246 11 . . . 3041 247 1 23 23 CD 3041 247 2 . . . 3041 248 1 Janes Janes NNP 3041 248 2 , , , 3041 248 3 “ " `` 3041 248 4 The the DT 3041 248 5 Internet Internet NNP 3041 248 6 Public Public NNP 3041 248 7 Library Library NNP 3041 248 8 , , , 3041 248 9 ” " '' 3041 248 10 56 56 CD 3041 248 11 . . . 3041 249 1 24 24 CD 3041 249 2 . . . 3041 250 1 For for IN 3041 250 2 example example NN 3041 250 3 , , , 3041 250 4 Stephann Stephann NNP 3041 250 5 Makri Makri NNP 3041 250 6 et et NNP 3041 250 7 al al NNP 3041 250 8 . . NNP 3041 250 9 , , , 3041 250 10 “ " `` 3041 250 11 A a DT 3041 250 12 Library Library NNP 3041 250 13 or or CC 3041 250 14 Just just RB 3041 250 15 Another another DT 3041 250 16 Information information NN 3041 250 17 Resource Resource NNP 3041 250 18 ? ? . 3041 251 1 A a DT 3041 251 2 Case Case NNP 3041 251 3 Study Study NNP 3041 251 4 of of IN 3041 251 5 Users Users NNPS 3041 251 6 ’ ’ POS 3041 251 7 Mental Mental NNP 3041 251 8 Models Models NNPS 3041 251 9 of of IN 3041 251 10 Traditional Traditional NNP 3041 251 11 and and CC 3041 251 12 Digital Digital NNP 3041 251 13 Libraries Libraries NNPS 3041 251 14 , , , 3041 251 15 ” " '' 3041 251 16 Journal Journal NNP 3041 251 17 of of IN 3041 251 18 the the DT 3041 251 19 Appendix Appendix NNP 3041 251 20 . . . 3041 252 1 Interview Interview NNP 3041 252 2 Protocol Protocol NNP 3041 252 3 ■ ■ NFP 3041 252 4 ■ ■ NFP 3041 252 5 Have have VBP 3041 252 6 you -PRON- PRP 3041 252 7 ever ever RB 3041 252 8 visited visit VBN 3041 252 9 a a DT 3041 252 10 public public JJ 3041 252 11 library library NN 3041 252 12 ? ? . 3041 253 1 ■ ■ NFP 3041 253 2 ❏ ❏ NNP 3041 253 3 If if IN 3041 253 4 so so RB 3041 253 5 , , , 3041 253 6 how how WRB 3041 253 7 often often RB 3041 253 8 do do VBP 3041 253 9 you -PRON- PRP 3041 253 10 visit visit VB 3041 253 11 and and CC 3041 253 12 why why WRB 3041 253 13 ? ? . 3041 254 1 ■ ■ NFP 3041 254 2 ❏ ❏ NNP 3041 254 3 What what WP 3041 254 4 services service NNS 3041 254 5 do do VBP 3041 254 6 you -PRON- PRP 3041 254 7 typically typically RB 3041 254 8 use use VB 3041 254 9 ? ? . 3041 255 1 ■ ■ NFP 3041 255 2 ❏ ❏ NNP 3041 255 3 Can Can MD 3041 255 4 you -PRON- PRP 3041 255 5 describe describe VB 3041 255 6 your -PRON- PRP$ 3041 255 7 last last JJ 3041 255 8 visit visit NN 3041 255 9 and and CC 3041 255 10 what what WP 3041 255 11 you -PRON- PRP 3041 255 12 were be VBD 3041 255 13 looking look VBG 3041 255 14 for for IN 3041 255 15 ? ? . 3041 256 1 ■ ■ NFP 3041 256 2 ❏ ❏ NNP 3041 256 3 What what WP 3041 256 4 do do VBP 3041 256 5 you -PRON- PRP 3041 256 6 think think VB 3041 256 7 an an DT 3041 256 8 Internet internet NN 3041 256 9 public public JJ 3041 256 10 library library NN 3041 256 11 would would MD 3041 256 12 be be VB 3041 256 13 ? ? . 3041 257 1 ■ ■ NFP 3041 257 2 ■ ■ NFP 3041 257 3 What what WDT 3041 257 4 sort sort NN 3041 257 5 of of IN 3041 257 6 services service NNS 3041 257 7 would would MD 3041 257 8 it -PRON- PRP 3041 257 9 offer offer VB 3041 257 10 ? ? . 3041 258 1 ■ ■ NFP 3041 258 2 ■ ■ NFP 3041 258 3 What what WP 3041 258 4 else else RB 3041 258 5 should should MD 3041 258 6 it -PRON- PRP 3041 258 7 do do VB 3041 258 8 ? ? . 3041 259 1 ■ ■ NFP 3041 259 2 ■ ■ NFP 3041 259 3 Have have VBP 3041 259 4 you -PRON- PRP 3041 259 5 ever ever RB 3041 259 6 visited visit VBN 3041 259 7 an an DT 3041 259 8 Internet internet NN 3041 259 9 public public JJ 3041 259 10 library library NN 3041 259 11 ? ? .