id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
10596	Hoover, Jasmine	Gaps in IT and Library Services at Small Academic Libraries in Canada	2018-12-17	12	.pdf	application/pdf	4486	347	51	Modern academic libraries are hubs of technology, yet existing staffing, organizational structures, over the years, smaller university libraries have struggled to support the growing need for IT organizational structure, physical location, and collaboration in small academic libraries across deal with technology issues that come up daily, with several non-IT library staff members Library users run into all kinds of technical issues and reach out for help. Only 33 percent of small university libraries surveyed have their own IT department or staff. services, one (8 percent) had a help desk staffed by library staff, and another (8 percent) had an been little research done on the ideal governance structure of libraries in higher education. support new technologies or services.16 We saw in the survey that out of over 68,000 research Often times when there is no IT staff in the library, technical issues are managed by one or two Educational Technology Services and the library?	./cache/10596.pdf	./txt/10596.txt