id sid tid token lemma pos 10844 1 1 10844 10844 CD 10844 1 2 20190318 20190318 CD 10844 1 3 galley galley NN 10844 1 4 Library Library NNP 10844 1 5 Services Services NNP 10844 1 6 Navigation Navigation NNP 10844 1 7 : : : 10844 1 8 Improving improve VBG 10844 1 9 the the DT 10844 1 10 Online Online NNP 10844 1 11 User User NNP 10844 1 12 Experience Experience NNP 10844 1 13 Brian Brian NNP 10844 1 14 Rennick Rennick NNP 10844 1 15 INFORMATION INFORMATION VBD 10844 1 16 TECHNOLOGY TECHNOLOGY NNP 10844 1 17 AND and CC 10844 1 18 LIBRARIES library NNS 10844 1 19 | | NNP 10844 1 20 MARCH MARCH NNS 10844 1 21 2019 2019 CD 10844 1 22 14 14 CD 10844 1 23 Brian Brian NNP 10844 1 24 Rennick Rennick NNP 10844 1 25 ( ( -LRB- 10844 1 26 brian_rennick@byu.edu brian_rennick@byu.edu NNS 10844 1 27 ) ) -RRB- 10844 1 28 is be VBZ 10844 1 29 AUL aul NN 10844 1 30 for for IN 10844 1 31 Library library JJ 10844 1 32 IT it NN 10844 1 33 , , , 10844 1 34 Brigham Brigham NNP 10844 1 35 Young Young NNP 10844 1 36 University University NNP 10844 1 37 . . . 10844 2 1 ABSTRACT ABSTRACT NNP 10844 2 2 While while IN 10844 2 3 the the DT 10844 2 4 discoverability discoverability NN 10844 2 5 of of IN 10844 2 6 traditional traditional JJ 10844 2 7 information information NN 10844 2 8 resources resource NNS 10844 2 9 is be VBZ 10844 2 10 often often RB 10844 2 11 the the DT 10844 2 12 focus focus NN 10844 2 13 of of IN 10844 2 14 library library JJ 10844 2 15 website website NN 10844 2 16 design design NN 10844 2 17 , , , 10844 2 18 there there EX 10844 2 19 is be VBZ 10844 2 20 also also RB 10844 2 21 a a DT 10844 2 22 need need NN 10844 2 23 to to TO 10844 2 24 help help VB 10844 2 25 users user NNS 10844 2 26 find find VB 10844 2 27 other other JJ 10844 2 28 services service NNS 10844 2 29 such such JJ 10844 2 30 as as IN 10844 2 31 equipment equipment NN 10844 2 32 , , , 10844 2 33 study study NN 10844 2 34 rooms room NNS 10844 2 35 , , , 10844 2 36 and and CC 10844 2 37 programs program NNS 10844 2 38 . . . 10844 3 1 A a DT 10844 3 2 recent recent JJ 10844 3 3 assessment assessment NN 10844 3 4 of of IN 10844 3 5 the the DT 10844 3 6 Brigham Brigham NNP 10844 3 7 Young Young NNP 10844 3 8 University University NNP 10844 3 9 Library Library NNP 10844 3 10 website website NN 10844 3 11 identified identify VBD 10844 3 12 nearly nearly RB 10844 3 13 two two CD 10844 3 14 hundred hundred CD 10844 3 15 services service NNS 10844 3 16 . . . 10844 4 1 Many many JJ 10844 4 2 of of IN 10844 4 3 these these DT 10844 4 4 service service NN 10844 4 5 descriptions description NNS 10844 4 6 were be VBD 10844 4 7 buried bury VBN 10844 4 8 deep deep RB 10844 4 9 in in IN 10844 4 10 the the DT 10844 4 11 site site NN 10844 4 12 , , , 10844 4 13 making make VBG 10844 4 14 them -PRON- PRP 10844 4 15 difficult difficult JJ 10844 4 16 to to TO 10844 4 17 locate locate VB 10844 4 18 . . . 10844 5 1 This this DT 10844 5 2 article article NN 10844 5 3 will will MD 10844 5 4 describe describe VB 10844 5 5 a a DT 10844 5 6 web web NN 10844 5 7 application application NN 10844 5 8 that that WDT 10844 5 9 was be VBD 10844 5 10 developed develop VBN 10844 5 11 to to TO 10844 5 12 improve improve VB 10844 5 13 service service NN 10844 5 14 discovery discovery NN 10844 5 15 and and CC 10844 5 16 to to TO 10844 5 17 help help VB 10844 5 18 ensure ensure VB 10844 5 19 the the DT 10844 5 20 accuracy accuracy NN 10844 5 21 and and CC 10844 5 22 maintainability maintainability NN 10844 5 23 of of IN 10844 5 24 service service NN 10844 5 25 information information NN 10844 5 26 on on IN 10844 5 27 an an DT 10844 5 28 academic academic JJ 10844 5 29 library library NN 10844 5 30 website website NN 10844 5 31 . . . 10844 6 1 INTRODUCTION INTRODUCTION NNP 10844 6 2 The the DT 10844 6 3 Brigham Brigham NNP 10844 6 4 Young Young NNP 10844 6 5 University University NNP 10844 6 6 Library Library NNP 10844 6 7 released release VBD 10844 6 8 a a DT 10844 6 9 new new JJ 10844 6 10 version version NN 10844 6 11 of of IN 10844 6 12 its -PRON- PRP$ 10844 6 13 website website NN 10844 6 14 in in IN 10844 6 15 2014 2014 CD 10844 6 16 . . . 10844 7 1 Multiple multiple JJ 10844 7 2 usability usability NN 10844 7 3 studies study NNS 10844 7 4 were be VBD 10844 7 5 conducted conduct VBN 10844 7 6 to to TO 10844 7 7 inform inform VB 10844 7 8 the the DT 10844 7 9 design design NN 10844 7 10 of of IN 10844 7 11 the the DT 10844 7 12 new new JJ 10844 7 13 site site NN 10844 7 14 . . . 10844 8 1 During during IN 10844 8 2 these these DT 10844 8 3 studies study NNS 10844 8 4 , , , 10844 8 5 the the DT 10844 8 6 web web NN 10844 8 7 designers designer NNS 10844 8 8 observed observe VBD 10844 8 9 that that IN 10844 8 10 when when WRB 10844 8 11 a a DT 10844 8 12 user user NN 10844 8 13 did do VBD 10844 8 14 not not RB 10844 8 15 see see VB 10844 8 16 what what WP 10844 8 17 they -PRON- PRP 10844 8 18 were be VBD 10844 8 19 looking look VBG 10844 8 20 for for IN 10844 8 21 on on IN 10844 8 22 the the DT 10844 8 23 homepage homepage NN 10844 8 24 , , , 10844 8 25 they -PRON- PRP 10844 8 26 were be VBD 10844 8 27 likely likely JJ 10844 8 28 to to TO 10844 8 29 click click VB 10844 8 30 on on IN 10844 8 31 the the DT 10844 8 32 “ " `` 10844 8 33 Services Services NNPS 10844 8 34 ” " '' 10844 8 35 link link VBP 10844 8 36 as as IN 10844 8 37 the the DT 10844 8 38 next next JJ 10844 8 39 best good JJS 10844 8 40 option option NN 10844 8 41 . . . 10844 9 1 The the DT 10844 9 2 word word NN 10844 9 3 services service NNS 10844 9 4 appeared appear VBD 10844 9 5 to to TO 10844 9 6 be be VB 10844 9 7 an an DT 10844 9 8 effective effective JJ 10844 9 9 catch catch VB 10844 9 10 - - HYPH 10844 9 11 all all DT 10844 9 12 term term NN 10844 9 13 . . . 10844 10 1 Web web NN 10844 10 2 designers designer NNS 10844 10 3 asked ask VBD 10844 10 4 themselves -PRON- PRP 10844 10 5 , , , 10844 10 6 “ " `` 10844 10 7 What what WP 10844 10 8 is be VBZ 10844 10 9 a a DT 10844 10 10 library library NN 10844 10 11 service service NN 10844 10 12 ? ? . 10844 10 13 ” " '' 10844 10 14 They -PRON- PRP 10844 10 15 concluded conclude VBD 10844 10 16 that that IN 10844 10 17 a a DT 10844 10 18 library library NN 10844 10 19 service service NN 10844 10 20 could could MD 10844 10 21 be be VB 10844 10 22 anything anything NN 10844 10 23 public public JJ 10844 10 24 - - HYPH 10844 10 25 facing face VBG 10844 10 26 that that WDT 10844 10 27 meets meet VBZ 10844 10 28 the the DT 10844 10 29 needs need NNS 10844 10 30 of of IN 10844 10 31 a a DT 10844 10 32 user user NN 10844 10 33 . . . 10844 11 1 Using use VBG 10844 11 2 this this DT 10844 11 3 broad broad JJ 10844 11 4 definition definition NN 10844 11 5 , , , 10844 11 6 services service NNS 10844 11 7 could could MD 10844 11 8 include include VB 10844 11 9 : : : 10844 11 10 • • NNP 10844 11 11 Library library JJ 10844 11 12 materials material NNS 10844 11 13 — — : 10844 11 14 both both DT 10844 11 15 digital digital JJ 10844 11 16 and and CC 10844 11 17 physical physical JJ 10844 11 18 ( ( -LRB- 10844 11 19 e.g. e.g. RB 10844 12 1 books book NNS 10844 12 2 , , , 10844 12 3 DVDs dvd NNS 10844 12 4 ) ) -RRB- 10844 12 5 • • NNP 10844 12 6 Material material NN 10844 12 7 services service NNS 10844 12 8 ( ( -LRB- 10844 12 9 e.g. e.g. RB 10844 13 1 course course NNP 10844 13 2 reserve reserve NNP 10844 13 3 , , , 10844 13 4 interlibrary interlibrary JJ 10844 13 5 loan loan NN 10844 13 6 ) ) -RRB- 10844 13 7 • • NNP 10844 13 8 Equipment equipment NN 10844 13 9 and and CC 10844 13 10 technology technology NN 10844 13 11 ( ( -LRB- 10844 13 12 e.g. e.g. RB 10844 14 1 computers computer NNS 10844 14 2 , , , 10844 14 3 cameras cameras NNP 10844 14 4 , , , 10844 14 5 tripods tripods NNP 10844 14 6 ) ) -RRB- 10844 14 7 • • NNP 10844 14 8 Help help NN 10844 14 9 and and CC 10844 14 10 guidance guidance NN 10844 14 11 ( ( -LRB- 10844 14 12 e.g. e.g. RB 10844 15 1 research research NN 10844 15 2 assistance assistance NN 10844 15 3 , , , 10844 15 4 computer computer NN 10844 15 5 assistance assistance NN 10844 15 6 ) ) -RRB- 10844 15 7 • • NNP 10844 15 8 Locations location NNS 10844 15 9 ( ( -LRB- 10844 15 10 e.g. e.g. RB 10844 16 1 group group NN 10844 16 2 study study NN 10844 16 3 rooms room NNS 10844 16 4 , , , 10844 16 5 classrooms classroom NNS 10844 16 6 , , , 10844 16 7 help help VB 10844 16 8 desks desk NNS 10844 16 9 ) ) -RRB- 10844 16 10 • • NNP 10844 16 11 Programs program NNS 10844 16 12 ( ( -LRB- 10844 16 13 e.g. e.g. RB 10844 17 1 Friends friend NNS 10844 17 2 of of IN 10844 17 3 the the DT 10844 17 4 Library Library NNP 10844 17 5 , , , 10844 17 6 lectures lecture NNS 10844 17 7 ) ) -RRB- 10844 17 8 Because because IN 10844 17 9 libraries library NNS 10844 17 10 offer offer VBP 10844 17 11 so so RB 10844 17 12 many many JJ 10844 17 13 diverse diverse JJ 10844 17 14 services service NNS 10844 17 15 , , , 10844 17 16 structuring structure VBG 10844 17 17 a a DT 10844 17 18 website website NN 10844 17 19 to to TO 10844 17 20 effectively effectively RB 10844 17 21 promote promote VB 10844 17 22 them -PRON- PRP 10844 17 23 all all DT 10844 17 24 brings bring VBZ 10844 17 25 many many JJ 10844 17 26 challenges challenge NNS 10844 17 27 . . . 10844 18 1 For for IN 10844 18 2 instance instance NN 10844 18 3 , , , 10844 18 4 a a DT 10844 18 5 common common JJ 10844 18 6 approach approach NN 10844 18 7 to to IN 10844 18 8 presenting present VBG 10844 18 9 library library JJ 10844 18 10 services service NNS 10844 18 11 on on IN 10844 18 12 a a DT 10844 18 13 website website NN 10844 18 14 is be VBZ 10844 18 15 to to TO 10844 18 16 have have VB 10844 18 17 a a DT 10844 18 18 menu menu NN 10844 18 19 that that WDT 10844 18 20 lists list VBZ 10844 18 21 a a DT 10844 18 22 few few JJ 10844 18 23 of of IN 10844 18 24 the the DT 10844 18 25 most most RBS 10844 18 26 popular popular JJ 10844 18 27 or or CC 10844 18 28 important important JJ 10844 18 29 services service NNS 10844 18 30 . . . 10844 19 1 The the DT 10844 19 2 last last JJ 10844 19 3 menu menu NN 10844 19 4 item item NN 10844 19 5 will will MD 10844 19 6 normally normally RB 10844 19 7 be be VB 10844 19 8 a a DT 10844 19 9 link link NN 10844 19 10 to to IN 10844 19 11 a a DT 10844 19 12 web web NN 10844 19 13 page page NN 10844 19 14 for for IN 10844 19 15 “ " `` 10844 19 16 Other Other NNP 10844 19 17 Services Services NNPS 10844 19 18 ” " '' 10844 19 19 that that WDT 10844 19 20 provides provide VBZ 10844 19 21 a a DT 10844 19 22 more more RBR 10844 19 23 comprehensive comprehensive JJ 10844 19 24 service service NN 10844 19 25 list list NN 10844 19 26 . . . 10844 20 1 Such such PDT 10844 20 2 an an DT 10844 20 3 all all RB 10844 20 4 - - HYPH 10844 20 5 inclusive inclusive JJ 10844 20 6 listing listing NN 10844 20 7 of of IN 10844 20 8 library library NN 10844 20 9 services service NNS 10844 20 10 on on IN 10844 20 11 a a DT 10844 20 12 single single JJ 10844 20 13 web web NN 10844 20 14 page page NN 10844 20 15 can can MD 10844 20 16 easily easily RB 10844 20 17 lead lead VB 10844 20 18 to to IN 10844 20 19 information information NN 10844 20 20 overload overload NN 10844 20 21 for for IN 10844 20 22 users user NNS 10844 20 23 . . . 10844 21 1 Where where WRB 10844 21 2 do do VBP 10844 21 3 services service NNS 10844 21 4 belong belong VBP 10844 21 5 in in IN 10844 21 6 a a DT 10844 21 7 library library NN 10844 21 8 website website NN 10844 21 9 ’s ’s POS 10844 21 10 information information NN 10844 21 11 architecture architecture NN 10844 21 12 ? ? . 10844 22 1 Determining determine VBG 10844 22 2 the the DT 10844 22 3 one one CD 10844 22 4 correct correct JJ 10844 22 5 path path NN 10844 22 6 is be VBZ 10844 22 7 not not RB 10844 22 8 easy easy JJ 10844 22 9 because because IN 10844 22 10 there there EX 10844 22 11 are be VBP 10844 22 12 multiple multiple JJ 10844 22 13 valid valid JJ 10844 22 14 ways way NNS 10844 22 15 to to TO 10844 22 16 organize organize VB 10844 22 17 services service NNS 10844 22 18 into into IN 10844 22 19 web web NN 10844 22 20 pages page NNS 10844 22 21 . . . 10844 23 1 Services service NNS 10844 23 2 could could MD 10844 23 3 be be VB 10844 23 4 arranged arrange VBN 10844 23 5 by by IN 10844 23 6 department department NN 10844 23 7 , , , 10844 23 8 service service NN 10844 23 9 category category NN 10844 23 10 , , , 10844 23 11 user user NN 10844 23 12 group group NN 10844 23 13 ( ( -LRB- 10844 23 14 undergraduates undergraduate NNS 10844 23 15 , , , 10844 23 16 graduates graduate NNS 10844 23 17 , , , 10844 23 18 faculty faculty NN 10844 23 19 , , , 10844 23 20 visitors visitor NNS 10844 23 21 , , , 10844 23 22 alumni alumnus NNS 10844 23 23 ) ) -RRB- 10844 23 24 , , , 10844 23 25 or or CC 10844 23 26 any any DT 10844 23 27 number number NN 10844 23 28 of of IN 10844 23 29 other other JJ 10844 23 30 ways way NNS 10844 23 31 . . . 10844 24 1 An an DT 10844 24 2 ideal ideal JJ 10844 24 3 system system NN 10844 24 4 would would MD 10844 24 5 allow allow VB 10844 24 6 users user NNS 10844 24 7 to to TO 10844 24 8 follow follow VB 10844 24 9 the the DT 10844 24 10 path path NN 10844 24 11 that that WDT 10844 24 12 makes make VBZ 10844 24 13 the the DT 10844 24 14 most most JJS 10844 24 15 sense sense NN 10844 24 16 to to IN 10844 24 17 them -PRON- PRP 10844 24 18 . . . 10844 25 1 INFORMATION INFORMATION NNP 10844 25 2 TECHNOLOGY technology NN 10844 25 3 AND and CC 10844 25 4 LIBRARIES library NNS 10844 25 5 | | NNP 10844 25 6 MARCH MARCH NNS 10844 25 7 2019 2019 CD 10844 25 8 15 15 CD 10844 25 9 User User NNP 10844 25 10 expectations expectation NNS 10844 25 11 for for IN 10844 25 12 a a DT 10844 25 13 single single JJ 10844 25 14 ( ( -LRB- 10844 25 15 Google Google NNP 10844 25 16 - - HYPH 10844 25 17 like like JJ 10844 25 18 ) ) -RRB- 10844 25 19 search search NN 10844 25 20 box box NN 10844 25 21 add add VB 10844 25 22 to to IN 10844 25 23 the the DT 10844 25 24 challenges challenge NNS 10844 25 25 for for IN 10844 25 26 service service NN 10844 25 27 listings.1 listings.1 NN 10844 25 28 A a DT 10844 25 29 single single JJ 10844 25 30 search search NN 10844 25 31 box box NN 10844 25 32 , , , 10844 25 33 also also RB 10844 25 34 known know VBN 10844 25 35 as as IN 10844 25 36 a a DT 10844 25 37 metasearch metasearch JJ 10844 25 38 system system NN 10844 25 39 , , , 10844 25 40 web web NN 10844 25 41 - - HYPH 10844 25 42 scale scale NN 10844 25 43 discovery discovery NN 10844 25 44 service service NN 10844 25 45 , , , 10844 25 46 or or CC 10844 25 47 federated federate VBN 10844 25 48 search search NN 10844 25 49 , , , 10844 25 50 combines combine VBZ 10844 25 51 search search NN 10844 25 52 results result NNS 10844 25 53 from from IN 10844 25 54 multiple multiple JJ 10844 25 55 library library NN 10844 25 56 sources source NNS 10844 25 57 . . . 10844 26 1 A a DT 10844 26 2 study study NN 10844 26 3 at at IN 10844 26 4 the the DT 10844 26 5 University University NNP 10844 26 6 of of IN 10844 26 7 Colorado Colorado NNP 10844 26 8 found find VBD 10844 26 9 that that IN 10844 26 10 users user NNS 10844 26 11 expected expect VBN 10844 26 12 to to TO 10844 26 13 locate locate VB 10844 26 14 services service NNS 10844 26 15 by by IN 10844 26 16 entering enter VBG 10844 26 17 keywords keyword NNS 10844 26 18 into into IN 10844 26 19 the the DT 10844 26 20 single single JJ 10844 26 21 search search NN 10844 26 22 box box NN 10844 26 23 on on IN 10844 26 24 the the DT 10844 26 25 library library NN 10844 26 26 ’s ’s POS 10844 26 27 homepage.2 homepage.2 NNS 10844 26 28 For for IN 10844 26 29 example example NN 10844 26 30 , , , 10844 26 31 the the DT 10844 26 32 users user NNS 10844 26 33 attempted attempt VBD 10844 26 34 to to TO 10844 26 35 search search VB 10844 26 36 for for IN 10844 26 37 “ " `` 10844 26 38 interlibrary interlibrary JJ 10844 26 39 loan loan NN 10844 26 40 ” " '' 10844 26 41 and and CC 10844 26 42 “ " `` 10844 26 43 chat chat VB 10844 26 44 with with IN 10844 26 45 a a DT 10844 26 46 librarian librarian NN 10844 26 47 ” " '' 10844 26 48 using use VBG 10844 26 49 the the DT 10844 26 50 single single JJ 10844 26 51 search search NN 10844 26 52 box box NN 10844 26 53 . . . 10844 27 1 It -PRON- PRP 10844 27 2 is be VBZ 10844 27 3 unrealistic unrealistic JJ 10844 27 4 to to TO 10844 27 5 expect expect VB 10844 27 6 all all DT 10844 27 7 users user NNS 10844 27 8 to to TO 10844 27 9 follow follow VB 10844 27 10 a a DT 10844 27 11 specific specific JJ 10844 27 12 series series NN 10844 27 13 of of IN 10844 27 14 links link NNS 10844 27 15 in in IN 10844 27 16 order order NN 10844 27 17 to to TO 10844 27 18 find find VB 10844 27 19 the the DT 10844 27 20 one one CD 10844 27 21 correct correct JJ 10844 27 22 path path NN 10844 27 23 to to IN 10844 27 24 information information NN 10844 27 25 about about IN 10844 27 26 a a DT 10844 27 27 service service NN 10844 27 28 when when WRB 10844 27 29 they -PRON- PRP 10844 27 30 are be VBP 10844 27 31 accustomed accustomed JJ 10844 27 32 to to IN 10844 27 33 Google Google NNP 10844 27 34 - - HYPH 10844 27 35 style style NN 10844 27 36 searching searching NN 10844 27 37 . . . 10844 28 1 Even even RB 10844 28 2 when when WRB 10844 28 3 a a DT 10844 28 4 user user NN 10844 28 5 manages manage VBZ 10844 28 6 to to TO 10844 28 7 locate locate VB 10844 28 8 the the DT 10844 28 9 correct correct JJ 10844 28 10 web web NN 10844 28 11 page page NN 10844 28 12 where where WRB 10844 28 13 a a DT 10844 28 14 service service NN 10844 28 15 is be VBZ 10844 28 16 described describe VBN 10844 28 17 , , , 10844 28 18 the the DT 10844 28 19 pertinent pertinent JJ 10844 28 20 information information NN 10844 28 21 can can MD 10844 28 22 still still RB 10844 28 23 be be VB 10844 28 24 difficult difficult JJ 10844 28 25 to to TO 10844 28 26 pinpoint pinpoint VB 10844 28 27 when when WRB 10844 28 28 service service NN 10844 28 29 descriptions description NNS 10844 28 30 are be VBP 10844 28 31 buried bury VBN 10844 28 32 in in IN 10844 28 33 paragraphs paragraph NNS 10844 28 34 . . . 10844 29 1 Users user NNS 10844 29 2 need need VBP 10844 29 3 to to TO 10844 29 4 be be VB 10844 29 5 able able JJ 10844 29 6 to to TO 10844 29 7 quickly quickly RB 10844 29 8 perform perform VB 10844 29 9 a a DT 10844 29 10 visual visual JJ 10844 29 11 scan scan NN 10844 29 12 of of IN 10844 29 13 a a DT 10844 29 14 web web NN 10844 29 15 page page NN 10844 29 16 to to TO 10844 29 17 locate locate VB 10844 29 18 service service NN 10844 29 19 information information NN 10844 29 20 . . . 10844 30 1 Kozak Kozak NNP 10844 30 2 and and CC 10844 30 3 Hartley Hartley NNP 10844 30 4 suggest suggest VBP 10844 30 5 that that IN 10844 30 6 “ " `` 10844 30 7 bulleted bullete VBN 10844 30 8 lists list NNS 10844 30 9 are be VBP 10844 30 10 easier easy JJR 10844 30 11 to to TO 10844 30 12 read read VB 10844 30 13 , , , 10844 30 14 easier easy JJR 10844 30 15 to to TO 10844 30 16 search search VB 10844 30 17 and and CC 10844 30 18 easier easy JJR 10844 30 19 to to TO 10844 30 20 remember remember VB 10844 30 21 than than IN 10844 30 22 continuous continuous JJ 10844 30 23 prose prose NN 10844 30 24 . . . 10844 30 25 ”3 ”3 '' 10844 30 26 The the DT 10844 30 27 ongoing ongoing JJ 10844 30 28 maintenance maintenance NN 10844 30 29 of of IN 10844 30 30 service service NN 10844 30 31 listings listing NNS 10844 30 32 poses pose VBZ 10844 30 33 another another DT 10844 30 34 significant significant JJ 10844 30 35 challenge challenge NN 10844 30 36 . . . 10844 31 1 For for IN 10844 31 2 large large JJ 10844 31 3 academic academic JJ 10844 31 4 libraries library NNS 10844 31 5 , , , 10844 31 6 up up RB 10844 31 7 - - HYPH 10844 31 8 to to IN 10844 31 9 - - HYPH 10844 31 10 date date NN 10844 31 11 service service NN 10844 31 12 information information NN 10844 31 13 is be VBZ 10844 31 14 difficult difficult JJ 10844 31 15 to to TO 10844 31 16 maintain maintain VB 10844 31 17 because because IN 10844 31 18 it -PRON- PRP 10844 31 19 is be VBZ 10844 31 20 typically typically RB 10844 31 21 scattered scatter VBN 10844 31 22 throughout throughout IN 10844 31 23 a a DT 10844 31 24 website website NN 10844 31 25 . . . 10844 32 1 Each each DT 10844 32 2 department department NN 10844 32 3 may may MD 10844 32 4 have have VB 10844 32 5 its -PRON- PRP$ 10844 32 6 own own JJ 10844 32 7 set set NN 10844 32 8 of of IN 10844 32 9 web web NN 10844 32 10 pages page NNS 10844 32 11 and and CC 10844 32 12 service service NN 10844 32 13 listings listing NNS 10844 32 14 . . . 10844 33 1 Department department NN 10844 33 2 pages page NNS 10844 33 3 created create VBN 10844 33 4 and and CC 10844 33 5 maintained maintain VBN 10844 33 6 by by IN 10844 33 7 different different JJ 10844 33 8 individuals individual NNS 10844 33 9 end end VBP 10844 33 10 up up RP 10844 33 11 with with IN 10844 33 12 inconsistent inconsistent JJ 10844 33 13 design design NN 10844 33 14 , , , 10844 33 15 organization organization NN 10844 33 16 , , , 10844 33 17 and and CC 10844 33 18 voice voice NN 10844 33 19 . . . 10844 34 1 Services service NNS 10844 34 2 that that WDT 10844 34 3 are be VBP 10844 34 4 common common JJ 10844 34 5 to to IN 10844 34 6 multiple multiple JJ 10844 34 7 departments department NNS 10844 34 8 will will MD 10844 34 9 have have VB 10844 34 10 duplicate duplicate JJ 10844 34 11 listings listing NNS 10844 34 12 with with IN 10844 34 13 different different JJ 10844 34 14 descriptions description NNS 10844 34 15 . . . 10844 35 1 Maintenance maintenance NN 10844 35 2 of of IN 10844 35 3 accurate accurate JJ 10844 35 4 information information NN 10844 35 5 becomes become VBZ 10844 35 6 an an DT 10844 35 7 issue issue NN 10844 35 8 as as IN 10844 35 9 services service NNS 10844 35 10 change change VBP 10844 35 11 ; ; : 10844 35 12 tracking track VBG 10844 35 13 down down RP 10844 35 14 all all DT 10844 35 15 of of IN 10844 35 16 the the DT 10844 35 17 references reference NNS 10844 35 18 to to IN 10844 35 19 a a DT 10844 35 20 discontinued discontinue VBN 10844 35 21 or or CC 10844 35 22 modified modify VBN 10844 35 23 service service NN 10844 35 24 requires require VBZ 10844 35 25 extensive extensive JJ 10844 35 26 searching searching NN 10844 35 27 of of IN 10844 35 28 the the DT 10844 35 29 website website NN 10844 35 30 . . . 10844 36 1 LITERATURE LITERATURE NNP 10844 36 2 REVIEW REVIEW NNP 10844 36 3 Studies Studies NNPS 10844 36 4 and and CC 10844 36 5 commentaries commentary NNS 10844 36 6 regarding regard VBG 10844 36 7 the the DT 10844 36 8 information information NN 10844 36 9 architecture architecture NN 10844 36 10 of of IN 10844 36 11 academic academic JJ 10844 36 12 library library NN 10844 36 13 websites website NNS 10844 36 14 have have VBP 10844 36 15 been be VBN 10844 36 16 covered cover VBN 10844 36 17 extensively extensively RB 10844 36 18 in in IN 10844 36 19 the the DT 10844 36 20 literature.4 literature.4 NNP 10844 36 21 A a DT 10844 36 22 few few JJ 10844 36 23 articles article NNS 10844 36 24 specifically specifically RB 10844 36 25 address address VBP 10844 36 26 the the DT 10844 36 27 way way NN 10844 36 28 that that WDT 10844 36 29 library library NN 10844 36 30 services service NNS 10844 36 31 are be VBP 10844 36 32 organized organize VBN 10844 36 33 on on IN 10844 36 34 websites website NNS 10844 36 35 . . . 10844 37 1 Library library JJ 10844 37 2 services service NNS 10844 37 3 are be VBP 10844 37 4 a a DT 10844 37 5 significant significant JJ 10844 37 6 component component NN 10844 37 7 of of IN 10844 37 8 academic academic JJ 10844 37 9 library library NN 10844 37 10 website website NN 10844 37 11 content content NN 10844 37 12 . . . 10844 38 1 Clyde Clyde NNP 10844 38 2 studied study VBD 10844 38 3 one one CD 10844 38 4 hundred hundred CD 10844 38 5 library library NN 10844 38 6 websites website NNS 10844 38 7 from from IN 10844 38 8 thirteen thirteen CD 10844 38 9 countries country NNS 10844 38 10 in in IN 10844 38 11 order order NN 10844 38 12 to to TO 10844 38 13 compare compare VB 10844 38 14 common common JJ 10844 38 15 features feature NNS 10844 38 16 and and CC 10844 38 17 to to TO 10844 38 18 determine determine VB 10844 38 19 some some DT 10844 38 20 of of IN 10844 38 21 the the DT 10844 38 22 purposes purpose NNS 10844 38 23 for for IN 10844 38 24 a a DT 10844 38 25 library library NN 10844 38 26 website.5 website.5 CD 10844 38 27 Purposes Purposes NNPS 10844 38 28 for for IN 10844 38 29 the the DT 10844 38 30 sites site NNS 10844 38 31 varied vary VBD 10844 38 32 . . . 10844 39 1 Some some DT 10844 39 2 focused focus VBD 10844 39 3 on on IN 10844 39 4 providing provide VBG 10844 39 5 information information NN 10844 39 6 about about IN 10844 39 7 the the DT 10844 39 8 library library NN 10844 39 9 and and CC 10844 39 10 its -PRON- PRP$ 10844 39 11 services service NNS 10844 39 12 while while IN 10844 39 13 others other NNS 10844 39 14 functioned function VBD 10844 39 15 more more RBR 10844 39 16 like like IN 10844 39 17 a a DT 10844 39 18 portal portal JJ 10844 39 19 , , , 10844 39 20 providing provide VBG 10844 39 21 links link NNS 10844 39 22 to to IN 10844 39 23 Internet internet NN 10844 39 24 resources resource NNS 10844 39 25 . . . 10844 40 1 Cohen Cohen NNP 10844 40 2 and and CC 10844 40 3 Still still RB 10844 40 4 developed develop VBD 10844 40 5 a a DT 10844 40 6 list list NN 10844 40 7 of of IN 10844 40 8 core core NN 10844 40 9 content content NN 10844 40 10 for for IN 10844 40 11 academic academic JJ 10844 40 12 library library NN 10844 40 13 websites website NNS 10844 40 14 by by IN 10844 40 15 examining examine VBG 10844 40 16 pages page NNS 10844 40 17 from from IN 10844 40 18 university university NN 10844 40 19 and and CC 10844 40 20 two two CD 10844 40 21 - - HYPH 10844 40 22 year year NN 10844 40 23 college college NN 10844 40 24 sites.6 sites.6 NNP 10844 40 25 They -PRON- PRP 10844 40 26 organized organize VBD 10844 40 27 the the DT 10844 40 28 content content NN 10844 40 29 into into IN 10844 40 30 categories category NNS 10844 40 31 : : : 10844 40 32 Library Library NNP 10844 40 33 Information Information NNP 10844 40 34 , , , 10844 40 35 Reference Reference NNP 10844 40 36 , , , 10844 40 37 Research Research NNP 10844 40 38 , , , 10844 40 39 Instruction Instruction NNP 10844 40 40 , , , 10844 40 41 and and CC 10844 40 42 Functionalities Functionalities NNPS 10844 40 43 . . . 10844 41 1 Liu Liu NNP 10844 41 2 surveyed survey VBD 10844 41 3 ARL ARL NNP 10844 41 4 libraries library NNS 10844 41 5 to to TO 10844 41 6 get get VB 10844 41 7 an an DT 10844 41 8 overview overview NN 10844 41 9 of of IN 10844 41 10 the the DT 10844 41 11 state state NN 10844 41 12 of of IN 10844 41 13 web web NN 10844 41 14 page page NN 10844 41 15 development.7 development.7 CD 10844 41 16 The the DT 10844 41 17 subsequent subsequent JJ 10844 41 18 SPEC SPEC NNP 10844 41 19 Kit kit NN 10844 41 20 identifies identify VBZ 10844 41 21 services service NNS 10844 41 22 commonly commonly RB 10844 41 23 found find VBN 10844 41 24 on on IN 10844 41 25 academic academic JJ 10844 41 26 library library NN 10844 41 27 websites website NNS 10844 41 28 . . . 10844 42 1 Yang Yang NNP 10844 42 2 and and CC 10844 42 3 Dalal Dalal NNP 10844 42 4 studied study VBD 10844 42 5 a a DT 10844 42 6 random random JJ 10844 42 7 sample sample NN 10844 42 8 of of IN 10844 42 9 academic academic JJ 10844 42 10 library library NN 10844 42 11 websites website NNS 10844 42 12 to to TO 10844 42 13 see see VB 10844 42 14 which which WDT 10844 42 15 web web NN 10844 42 16 – – : 10844 42 17 based base VBN 10844 42 18 reference reference NN 10844 42 19 services service NNS 10844 42 20 were be VBD 10844 42 21 offered offer VBN 10844 42 22 and and CC 10844 42 23 how how WRB 10844 42 24 they -PRON- PRP 10844 42 25 were be VBD 10844 42 26 presented.8 presented.8 CD 10844 42 27 They -PRON- PRP 10844 42 28 also also RB 10844 42 29 examined examine VBD 10844 42 30 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10844 48 56 users user NNS 10844 48 57 . . . 10844 49 1 The the DT 10844 49 2 decision decision NN 10844 49 3 on on IN 10844 49 4 where where WRB 10844 49 5 to to TO 10844 49 6 place place VB 10844 49 7 library library NN 10844 49 8 services service NNS 10844 49 9 on on IN 10844 49 10 a a DT 10844 49 11 website website NN 10844 49 12 is be VBZ 10844 49 13 an an DT 10844 49 14 important important JJ 10844 49 15 step step NN 10844 49 16 in in IN 10844 49 17 the the DT 10844 49 18 design design NN 10844 49 19 process process NN 10844 49 20 . . . 10844 50 1 As as IN 10844 50 2 part part NN 10844 50 3 of of IN 10844 50 4 their -PRON- PRP$ 10844 50 5 proposal proposal NN 10844 50 6 to to TO 10844 50 7 establish establish VB 10844 50 8 a a DT 10844 50 9 benchmarking benchmarking NN 10844 50 10 program program NN 10844 50 11 for for IN 10844 50 12 academic academic JJ 10844 50 13 library library NN 10844 50 14 websites website NNS 10844 50 15 , , , 10844 50 16 Hightower Hightower NNP 10844 50 17 , , , 10844 50 18 Shih Shih NNP 10844 50 19 , , , 10844 50 20 and and CC 10844 50 21 Tilghman Tilghman NNP 10844 50 22 created create VBD 10844 50 23 classifications classification NNS 10844 50 24 for for IN 10844 50 25 the the DT 10844 50 26 web web NN 10844 50 27 pages page NNS 10844 50 28 they -PRON- PRP 10844 50 29 studied.11 studied.11 NNP 10844 50 30 Library Library NNP 10844 50 31 services service NNS 10844 50 32 were be VBD 10844 50 33 assigned assign VBN 10844 50 34 to to IN 10844 50 35 the the DT 10844 50 36 “ " `` 10844 50 37 Directional directional JJ 10844 50 38 ” " '' 10844 50 39 category category NN 10844 50 40 instead instead RB 10844 50 41 of of IN 10844 50 42 representing represent VBG 10844 50 43 a a DT 10844 50 44 separate separate JJ 10844 50 45 category category NN 10844 50 46 . . . 10844 51 1 Vaughan Vaughan NNP 10844 51 2 described describe VBD 10844 51 3 a a DT 10844 51 4 history history NN 10844 51 5 of of IN 10844 51 6 changes change NNS 10844 51 7 to to IN 10844 51 8 an an DT 10844 51 9 academic academic JJ 10844 51 10 website website NN 10844 51 11 that that WDT 10844 51 12 took take VBD 10844 51 13 place place NN 10844 51 14 from from IN 10844 51 15 1996–2000.12 1996–2000.12 CD 10844 51 16 An an DT 10844 51 17 interesting interesting JJ 10844 51 18 change change NN 10844 51 19 was be VBD 10844 51 20 that that IN 10844 51 21 , , , 10844 51 22 after after IN 10844 51 23 multiple multiple JJ 10844 51 24 redesigns redesign NNS 10844 51 25 , , , 10844 51 26 the the DT 10844 51 27 web web NN 10844 51 28 designers designer NNS 10844 51 29 combined combine VBD 10844 51 30 two two CD 10844 51 31 categories category NNS 10844 51 32 into into IN 10844 51 33 a a DT 10844 51 34 single single JJ 10844 51 35 “ " `` 10844 51 36 Library Library NNP 10844 51 37 Services Services NNPS 10844 51 38 ” " '' 10844 51 39 category category NN 10844 51 40 in in IN 10844 51 41 order order NN 10844 51 42 to to TO 10844 51 43 simplify simplify VB 10844 51 44 top top JJ 10844 51 45 level level NN 10844 51 46 navigation navigation NN 10844 51 47 on on IN 10844 51 48 the the DT 10844 51 49 home home NN 10844 51 50 page page NN 10844 51 51 . . . 10844 52 1 Comeaux Comeaux NNP 10844 52 2 studied study VBD 10844 52 3 thirty thirty CD 10844 52 4 - - HYPH 10844 52 5 seven seven CD 10844 52 6 academic academic JJ 10844 52 7 library library NN 10844 52 8 websites website NNS 10844 52 9 to to TO 10844 52 10 see see VB 10844 52 11 how how WRB 10844 52 12 design design NN 10844 52 13 elements element NNS 10844 52 14 evolved evolve VBD 10844 52 15 between between IN 10844 52 16 2012 2012 CD 10844 52 17 and and CC 10844 52 18 2015.13 2015.13 CD 10844 52 19 A a DT 10844 52 20 portion portion NN 10844 52 21 of of IN 10844 52 22 the the DT 10844 52 23 study study NN 10844 52 24 compiled compile VBN 10844 52 25 terms term NNS 10844 52 26 used use VBN 10844 52 27 as as IN 10844 52 28 navigation navigation NN 10844 52 29 labels label NNS 10844 52 30 . . . 10844 53 1 The the DT 10844 53 2 term term NN 10844 53 3 “ " `` 10844 53 4 About about RB 10844 53 5 ” " '' 10844 53 6 was be VBD 10844 53 7 the the DT 10844 53 8 most most RBS 10844 53 9 common common JJ 10844 53 10 navigation navigation NN 10844 53 11 label label NN 10844 53 12 followed follow VBN 10844 53 13 by by IN 10844 53 14 “ " `` 10844 53 15 Services Services NNPS 10844 53 16 ” " '' 10844 53 17 as as IN 10844 53 18 the the DT 10844 53 19 second second JJ 10844 53 20 most most RBS 10844 53 21 common common JJ 10844 53 22 . . . 10844 54 1 Use use NN 10844 54 2 of of IN 10844 54 3 the the DT 10844 54 4 term term NN 10844 54 5 “ " `` 10844 54 6 Services Services NNPS 10844 54 7 ” " '' 10844 54 8 as as IN 10844 54 9 a a DT 10844 54 10 main main JJ 10844 54 11 navigation navigation NN 10844 54 12 label label NN 10844 54 13 increased increase VBD 10844 54 14 in in IN 10844 54 15 popularity popularity NN 10844 54 16 from from IN 10844 54 17 2012 2012 CD 10844 54 18 to to IN 10844 54 19 2015 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identify VBD 10844 59 4 a a DT 10844 59 5 need need NN 10844 59 6 for for IN 10844 59 7 multiple multiple JJ 10844 59 8 access access NN 10844 59 9 points point NNS 10844 59 10 to to IN 10844 59 11 information information NN 10844 59 12 in in IN 10844 59 13 order order NN 10844 59 14 to to TO 10844 59 15 accommodate accommodate VB 10844 59 16 different different JJ 10844 59 17 mental mental JJ 10844 59 18 models model NNS 10844 59 19 . . . 10844 60 1 They -PRON- PRP 10844 60 2 suggested suggest VBD 10844 60 3 employing employ VBG 10844 60 4 multiple multiple JJ 10844 60 5 information information NN 10844 60 6 organizational organizational JJ 10844 60 7 schemes scheme NNS 10844 60 8 , , , 10844 60 9 such such JJ 10844 60 10 as as IN 10844 60 11 categorizing categorize VBG 10844 60 12 links link NNS 10844 60 13 by by IN 10844 60 14 function function NN 10844 60 15 , , , 10844 60 16 frequency frequency NN 10844 60 17 of of IN 10844 60 18 use use NN 10844 60 19 , , , 10844 60 20 and and CC 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organize VBN 10844 63 43 into into IN 10844 63 44 portals portal NNS 10844 63 45 designed design VBN 10844 63 46 for for IN 10844 63 47 specific specific JJ 10844 63 48 user user NN 10844 63 49 groups group NNS 10844 63 50 , , , 10844 63 51 such such JJ 10844 63 52 as as IN 10844 63 53 undergraduates undergraduate NNS 10844 63 54 , , , 10844 63 55 faculty faculty NN 10844 63 56 , , , 10844 63 57 or or CC 10844 63 58 visitors.18 visitors.18 NNP 10844 63 59 Some some DT 10844 63 60 of of IN 10844 63 61 the the DT 10844 63 62 ARL ARL NNP 10844 63 63 websites website NNS 10844 63 64 studied study VBN 10844 63 65 by by IN 10844 63 66 the the DT 10844 63 67 researcher researcher NN 10844 63 68 already already RB 10844 63 69 implemented implement VBD 10844 63 70 portals portal NNS 10844 63 71 by by IN 10844 63 72 user user NN 10844 63 73 group group NN 10844 63 74 . . . 10844 64 1 A a DT 10844 64 2 more more RBR 10844 64 3 recent recent JJ 10844 64 4 approach approach NN 10844 64 5 for for IN 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provides provide VBZ 10844 65 54 practical practical JJ 10844 65 55 advice advice NN 10844 65 56 for for IN 10844 65 57 designing design VBG 10844 65 58 library library NN 10844 65 59 websites.21 websites.21 NNP 10844 65 60 In in IN 10844 65 61 the the DT 10844 65 62 report report NN 10844 65 63 , , , 10844 65 64 Pace Pace NNP 10844 65 65 described describe VBD 10844 65 66 the the DT 10844 65 67 library library NN 10844 65 68 services service NNS 10844 65 69 that that WDT 10844 65 70 should should MD 10844 65 71 be be VB 10844 65 72 included include VBN 10844 65 73 on on IN 10844 65 74 a a DT 10844 65 75 site site NN 10844 65 76 and and CC 10844 65 77 stressed stress VBD 10844 65 78 that that IN 10844 65 79 website website NN 10844 65 80 design design NN 10844 65 81 affects affect VBZ 10844 65 82 the the DT 10844 65 83 discoverability discoverability NN 10844 65 84 and and CC 10844 65 85 delivery delivery NN 10844 65 86 of of IN 10844 65 87 these these DT 10844 65 88 services service 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navigation NN 10844 66 15 and and CC 10844 66 16 maintenance maintenance NN 10844 66 17 , , , 10844 66 18 the the DT 10844 66 19 Brigham Brigham NNP 10844 66 20 Young Young NNP 10844 66 21 University University NNP 10844 66 22 Library Library NNP 10844 66 23 developed develop VBD 10844 66 24 a a DT 10844 66 25 web web NN 10844 66 26 application application NN 10844 66 27 for for IN 10844 66 28 organizing organize VBG 10844 66 29 services service NNS 10844 66 30 that that WDT 10844 66 31 allows allow VBZ 10844 66 32 multiple multiple JJ 10844 66 33 routes route NNS 10844 66 34 to to IN 10844 66 35 service service NN 10844 66 36 information information NN 10844 66 37 . . . 10844 67 1 The the DT 10844 67 2 application application NN 10844 67 3 , , , 10844 67 4 known know VBN 10844 67 5 internally internally RB 10844 67 6 as as IN 10844 67 7 “ " `` 10844 67 8 Services service NNS 10844 67 9 , , , 10844 67 10 ” " '' 10844 67 11 was be VBD 10844 67 12 built build VBN 10844 67 13 using use 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10844 135 13 . . . 10844 136 1 The the DT 10844 136 2 Service Service NNP 10844 136 3 Areas Areas NNP 10844 136 4 group group NN 10844 136 5 directs direct VBZ 10844 136 6 users user NNS 10844 136 7 to to IN 10844 136 8 services service NNS 10844 136 9 available available JJ 10844 136 10 in in IN 10844 136 11 library library NN 10844 136 12 departments department NNS 10844 136 13 or or CC 10844 136 14 units unit NNS 10844 136 15 . . . 10844 137 1 The the DT 10844 137 2 Services Services NNPS 10844 137 3 web web NN 10844 137 4 page page NN 10844 137 5 does do VBZ 10844 137 6 not not RB 10844 137 7 list list VB 10844 137 8 every every DT 10844 137 9 service service NN 10844 137 10 but but CC 10844 137 11 instead instead RB 10844 137 12 directs direct VBZ 10844 137 13 users user NNS 10844 137 14 to to IN 10844 137 15 web web NN 10844 137 16 pages page NNS 10844 137 17 based base VBN 10844 137 18 on on IN 10844 137 19 categories category NNS 10844 137 20 or or CC 10844 137 21 service 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10844 139 18 page page NN 10844 139 19 ( ( -LRB- 10844 139 20 the the DT 10844 139 21 library library NN 10844 139 22 website website NN 10844 139 23 posts post NNS 10844 139 24 { { -LRB- 10844 139 25 " " `` 10844 139 26 status status NN 10844 139 27 " " '' 10844 139 28 : : : 10844 139 29 200 200 CD 10844 139 30 , , , 10844 139 31 " " '' 10844 139 32 results result NNS 10844 139 33 " " '' 10844 139 34 : : : 10844 139 35 [ [ -LRB- 10844 139 36 { { -LRB- 10844 139 37 " " `` 10844 139 38 url url NN 10844 139 39 " " '' 10844 139 40 : : : 10844 139 41 " " `` 10844 139 42 https://lib.byu.edu/services/data- https://lib.byu.edu/services/data- NNP 10844 139 43 management/ management/ NN 10844 139 44 " " '' 10844 139 45 , , , 10844 139 46 " " `` 10844 139 47 type type NN 10844 139 48 " " '' 10844 139 49 : : : 10844 139 50 " " `` 10844 139 51 service service NN 10844 139 52 " " '' 10844 139 53 , , , 10844 139 54 " " `` 10844 139 55 name name NN 10844 139 56 " " '' 10844 139 57 : : : 10844 139 58 " " `` 10844 139 59 Data Data NNP 10844 139 60 Management Management NNP 10844 139 61 " " '' 10844 139 62 , , , 10844 139 63 " " `` 10844 139 64 slug slug JJ 10844 139 65 " " '' 10844 139 66 : : : 10844 139 67 " " `` 10844 139 68 data- data- JJ 10844 139 69 management management NN 10844 139 70 " " '' 10844 139 71 , , , 10844 139 72 " " `` 10844 139 73 description description NN 10844 139 74 " " '' 10844 139 75 : : : 10844 139 76 " " `` 10844 139 77 Through through IN 10844 139 78 our -PRON- PRP$ 10844 139 79 institutional institutional JJ 10844 139 80 repository repository NN 10844 139 81 ScholarsArchive ScholarsArchive NNP 10844 139 82 , , , 10844 139 83 faculty faculty NN 10844 139 84 can can MD 10844 139 85 store store VB 10844 139 86 research research NN 10844 139 87 data datum NNS 10844 139 88 . . . 10844 140 1 This this DT 10844 140 2 is be VBZ 10844 140 3 particularly particularly RB 10844 140 4 useful useful JJ 10844 140 5 for for IN 10844 140 6 faculty faculty NN 10844 140 7 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29 open open JJ 10844 141 30 access access NN 10844 141 31 " " '' 10844 141 32 ] ] -RRB- 10844 141 33 } } -RRB- 10844 141 34 ] ] -RRB- 10844 141 35 , , , 10844 141 36 " " `` 10844 141 37 total total JJ 10844 141 38 " " '' 10844 141 39 : : : 10844 141 40 1 1 LS 10844 141 41 , , , 10844 141 42 " " `` 10844 141 43 query query NN 10844 141 44 " " '' 10844 141 45 : : : 10844 141 46 " " `` 10844 141 47 dmp dmp NN 10844 141 48 " " '' 10844 141 49 } } -RRB- 10844 141 50 LIBRARY LIBRARY NNP 10844 141 51 SERVICES SERVICES NNP 10844 141 52 NAVIGATION NAVIGATION NNP 10844 141 53 | | NNP 10844 141 54 RENNICK RENNICK NNP 10844 141 55 24 24 CD 10844 141 56 https://doi.org/10.6017/ital.v38i1.10844 https://doi.org/10.6017/ital.v38i1.10844 NN 10844 141 57 policy policy NN 10844 141 58 documents document NNS 10844 141 59 on on IN 10844 141 60 the the DT 10844 141 61 About About NNP 10844 141 62 page page NN 10844 141 63 ) ) -RRB- 10844 141 64 . . . 10844 142 1 In in IN 10844 142 2 order order NN 10844 142 3 to to TO 10844 142 4 minimize minimize VB 10844 142 5 user user NN 10844 142 6 frustration frustration NN 10844 142 7 with with IN 10844 142 8 searching searching NN 10844 142 9 , , , 10844 142 10 links link NNS 10844 142 11 to to IN 10844 142 12 non non NNS 10844 142 13 - - NNS 10844 142 14 services service NNS 10844 142 15 are be VBP 10844 142 16 included include VBN 10844 142 17 in in IN 10844 142 18 search search NN 10844 142 19 results result NNS 10844 142 20 so so IN 10844 142 21 that that IN 10844 142 22 users user NNS 10844 142 23 can can MD 10844 142 24 be be VB 10844 142 25 redirected redirect VBN 10844 142 26 to to IN 10844 142 27 the the DT 10844 142 28 desired desire VBN 10844 142 29 pages page NNS 10844 142 30 . . . 10844 143 1 To to TO 10844 143 2 help help VB 10844 143 3 with with IN 10844 143 4 optimization optimization NN 10844 143 5 for for IN 10844 143 6 external external JJ 10844 143 7 search search NN 10844 143 8 engines engine NNS 10844 143 9 such such JJ 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RB 10844 145 1 Each each DT 10844 145 2 web web NN 10844 145 3 page page NN 10844 145 4 also also RB 10844 145 5 includes include VBZ 10844 145 6 the the DT 10844 145 7 service service NN 10844 145 8 name name NN 10844 145 9 in in IN 10844 145 10 an an DT 10844 145 11 embedded embed VBN 10844 145 12 HTML html NN 10844 145 13 title title NN 10844 145 14 tag tag NN 10844 145 15 . . . 10844 146 1 CONCLUSION CONCLUSION NNP 10844 146 2 Adopting adopt VBG 10844 146 3 a a DT 10844 146 4 broad broad JJ 10844 146 5 view view NN 10844 146 6 of of IN 10844 146 7 what what WP 10844 146 8 represents represent VBZ 10844 146 9 a a DT 10844 146 10 service service NN 10844 146 11 has have VBZ 10844 146 12 altered alter VBN 10844 146 13 the the DT 10844 146 14 library library NN 10844 146 15 ’s ’s POS 10844 146 16 approach approach NN 10844 146 17 to to IN 10844 146 18 the the DT 10844 146 19 information information NN 10844 146 20 architecture architecture NN 10844 146 21 of of IN 10844 146 22 the the DT 10844 146 23 website website NN 10844 146 24 . . . 10844 147 1 The the DT 10844 147 2 Services Services NNPS 10844 147 3 web web NN 10844 147 4 application application NN 10844 147 5 offers offer VBZ 10844 147 6 several several JJ 10844 147 7 innovations innovation NNS 10844 147 8 for for IN 10844 147 9 improving improve VBG 10844 147 10 library library NN 10844 147 11 service service NN 10844 147 12 discoverability discoverability NN 10844 147 13 and and CC 10844 147 14 maintenance maintenance NN 10844 147 15 including include VBG 10844 147 16 : : : 10844 147 17 • • NNP 10844 147 18 Standardized standardized JJ 10844 147 19 organization organization NN 10844 147 20 of of IN 10844 147 21 service service NN 10844 147 22 information information NN 10844 147 23 • • NNP 10844 147 24 Attaching attach VBG 10844 147 25 keywords keyword NNS 10844 147 26 / / SYM 10844 147 27 aliases alias NNS 10844 147 28 to to IN 10844 147 29 service service NN 10844 147 30 descriptions description NNS 10844 147 31 • • VBP 10844 147 32 An an DT 10844 147 33 API api NN 10844 147 34 for for IN 10844 147 35 integration integration NN 10844 147 36 with with IN 10844 147 37 the the DT 10844 147 38 single single JJ 10844 147 39 search search NN 10844 147 40 box box NN 10844 147 41 on on IN 10844 147 42 the the DT 10844 147 43 homepage homepage NN 10844 147 44 • • NN 10844 147 45 Links link NNS 10844 147 46 to to IN 10844 147 47 related related JJ 10844 147 48 services service NNS 10844 147 49 • • NNP 10844 147 50 Generation generation NN 10844 147 51 of of IN 10844 147 52 web web NN 10844 147 53 pages page NNS 10844 147 54 from from IN 10844 147 55 a a DT 10844 147 56 relational relational JJ 10844 147 57 database database NN 10844 147 58 Usability Usability NNP 10844 147 59 tests test NNS 10844 147 60 were be VBD 10844 147 61 conducted conduct VBN 10844 147 62 throughout throughout IN 10844 147 63 the the DT 10844 147 64 development development NN 10844 147 65 of of IN 10844 147 66 the the DT 10844 147 67 Services Services NNP 10844 147 68 application application NN 10844 147 69 . . . 10844 148 1 Follow follow VB 10844 148 2 - - HYPH 10844 148 3 up up RP 10844 148 4 assessments assessment NNS 10844 148 5 are be VBP 10844 148 6 planned plan VBN 10844 148 7 for for IN 10844 148 8 the the DT 10844 148 9 future future NN 10844 148 10 in in IN 10844 148 11 order order NN 10844 148 12 to to TO 10844 148 13 verify verify VB 10844 148 14 that that IN 10844 148 15 the the DT 10844 148 16 application application NN 10844 148 17 works work VBZ 10844 148 18 as as IN 10844 148 19 expected expect VBN 10844 148 20 and and CC 10844 148 21 to to TO 10844 148 22 identify identify VB 10844 148 23 potential potential JJ 10844 148 24 adjustments adjustment NNS 10844 148 25 to to IN 10844 148 26 the the DT 10844 148 27 design design NN 10844 148 28 . . . 10844 149 1 The the DT 10844 149 2 Services Services NNP 10844 149 3 application application NN 10844 149 4 shows show VBZ 10844 149 5 promise promise NN 10844 149 6 as as IN 10844 149 7 an an DT 10844 149 8 effective effective JJ 10844 149 9 tool tool NN 10844 149 10 for for IN 10844 149 11 facilitating facilitate VBG 10844 149 12 the the DT 10844 149 13 discovery discovery NN 10844 149 14 of of IN 10844 149 15 services service NNS 10844 149 16 and and CC 10844 149 17 increasing increase VBG 10844 149 18 the the DT 10844 149 19 reliability reliability NN 10844 149 20 and and CC 10844 149 21 uniformity uniformity NN 10844 149 22 of of IN 10844 149 23 service service NN 10844 149 24 information information NN 10844 149 25 . . . 10844 150 1 ACKNOWLEDGEMENTS ACKNOWLEDGEMENTS NNP 10844 150 2 The the DT 10844 150 3 author author NN 10844 150 4 gratefully gratefully RB 10844 150 5 acknowledges acknowledge VBZ 10844 150 6 the the DT 10844 150 7 contributions contribution NNS 10844 150 8 of of IN 10844 150 9 Grant Grant NNP 10844 150 10 Zabriskie Zabriskie NNP 10844 150 11 for for IN 10844 150 12 the the DT 10844 150 13 original original JJ 10844 150 14 concept concept NN 10844 150 15 and and CC 10844 150 16 design design NN 10844 150 17 of of IN 10844 150 18 the the DT 10844 150 19 Services Services NNP 10844 150 20 application application NN 10844 150 21 and and CC 10844 150 22 Ben Ben NNP 10844 150 23 Crowder Crowder NNP 10844 150 24 for for IN 10844 150 25 the the DT 10844 150 26 implementation implementation NN 10844 150 27 . . . 10844 151 1 REFERENCES reference NNS 10844 151 2 1 1 CD 10844 151 3 Cory Cory NNP 10844 151 4 Lown Lown NNP 10844 151 5 , , , 10844 151 6 Tito Tito NNP 10844 151 7 Sierra Sierra NNP 10844 151 8 , , , 10844 151 9 and and CC 10844 151 10 Josh Josh NNP 10844 151 11 Boyer Boyer NNP 10844 151 12 , , , 10844 151 13 “ " `` 10844 151 14 How how WRB 10844 151 15 Users user NNS 10844 151 16 Search search VBP 10844 151 17 the the DT 10844 151 18 Library Library NNP 10844 151 19 from from IN 10844 151 20 a a DT 10844 151 21 Single Single NNP 10844 151 22 Search Search NNP 10844 151 23 Box Box NNP 10844 151 24 , , , 10844 151 25 ” " '' 10844 151 26 College College NNP 10844 151 27 & & CC 10844 151 28 Research Research NNP 10844 151 29 Libraries Libraries NNP 10844 151 30 74 74 CD 10844 151 31 , , , 10844 151 32 no no UH 10844 151 33 . . . 10844 152 1 3 3 LS 10844 152 2 ( ( -LRB- 10844 152 3 May May NNP 10844 152 4 2013 2013 CD 10844 152 5 ) ) -RRB- 10844 152 6 : : : 10844 152 7 227 227 CD 10844 152 8 - - SYM 10844 152 9 41 41 CD 10844 152 10 , , , 10844 152 11 https://doi.org/10.5860/crl-321 https://doi.org/10.5860/crl-321 ADD 10844 152 12 . . . 10844 153 1 2 2 CD 10844 153 2 Rice Rice NNP 10844 153 3 Majors Majors NNP 10844 153 4 , , , 10844 153 5 “ " `` 10844 153 6 Comparative comparative JJ 10844 153 7 User User NNP 10844 153 8 Experiences Experiences NNPS 10844 153 9 of of IN 10844 153 10 Next Next NNP 10844 153 11 - - HYPH 10844 153 12 Generation Generation NNP 10844 153 13 Catalogue Catalogue NNP 10844 153 14 Interfaces Interfaces NNPS 10844 153 15 , , , 10844 153 16 ” " '' 10844 153 17 Library Library NNP 10844 153 18 Trends Trends NNP 10844 153 19 61 61 CD 10844 153 20 , , , 10844 153 21 no no UH 10844 153 22 . . . 10844 154 1 1 1 LS 10844 154 2 ( ( -LRB- 10844 154 3 Summer summer NN 10844 154 4 2012 2012 CD 10844 154 5 ) ) -RRB- 10844 154 6 : : : 10844 154 7 186–207 186–207 CD 10844 154 8 , , , 10844 154 9 https://doi.org/10.1353/lib.2012.0029 https://doi.org/10.1353/lib.2012.0029 NN 10844 154 10 . . . 10844 155 1 3 3 CD 10844 155 2 Marcin Marcin NNP 10844 155 3 Kozak Kozak NNP 10844 155 4 and and CC 10844 155 5 James James NNP 10844 155 6 Hartley Hartley NNP 10844 155 7 , , , 10844 155 8 “ " `` 10844 155 9 Writing write VBG 10844 155 10 the the DT 10844 155 11 Conclusions Conclusions NNPS 10844 155 12 : : : 10844 155 13 How how WRB 10844 155 14 Do do VB 10844 155 15 Bullet bullet NN 10844 155 16 - - HYPH 10844 155 17 Points Points NNPS 10844 155 18 Help help VB 10844 155 19 ? ? . 10844 155 20 ” " '' 10844 155 21 Journal Journal NNP 10844 155 22 of of IN 10844 155 23 Information Information NNP 10844 155 24 Science Science NNP 10844 155 25 37 37 CD 10844 155 26 no no UH 10844 155 27 . . . 10844 156 1 2 2 LS 10844 156 2 ( ( -LRB- 10844 156 3 Feb. February NNP 10844 156 4 2011 2011 CD 10844 156 5 ) ) -RRB- 10844 156 6 : : : 10844 156 7 221–24 221–24 CD 10844 156 8 , , , 10844 156 9 https://doi.org/10.1177/0165551511399333 https://doi.org/10.1177/0165551511399333 NN 10844 156 10 . . . 10844 157 1 4 4 LS 10844 157 2 Barbara Barbara NNP 10844 157 3 A. a. NN 10844 157 4 Blummer Blummer NNP 10844 157 5 , , , 10844 157 6 “ " `` 10844 157 7 A a DT 10844 157 8 Literature Literature NNP 10844 157 9 Review Review NNP 10844 157 10 of of IN 10844 157 11 Academic Academic NNP 10844 157 12 Library Library NNP 10844 157 13 Web Web NNP 10844 157 14 Page Page NNP 10844 157 15 Studies Studies NNPS 10844 157 16 , , , 10844 157 17 ” " '' 10844 157 18 Journal Journal NNP 10844 157 19 of of IN 10844 157 20 Web Web NNP 10844 157 21 Librarianship Librarianship NNP 10844 157 22 1 1 CD 10844 157 23 no no UH 10844 157 24 . . . 10844 158 1 1 1 CD 10844 158 2 ( ( -LRB- 10844 158 3 2007 2007 CD 10844 158 4 ) ) -RRB- 10844 158 5 : : : 10844 158 6 45–64 45–64 LS 10844 158 7 , , , 10844 158 8 https://doi.org/10.1300/J502v01n01_04 https://doi.org/10.1300/J502v01n01_04 NNP 10844 158 9 ; ; : 10844 158 10 Galina Galina NNP 10844 158 11 Letnikova Letnikova NNP 10844 158 12 , , , 10844 158 13 “ " `` 10844 158 14 Usability usability JJ 10844 158 15 Testing testing NN 10844 158 16 of of IN 10844 158 17 Academic Academic NNP 10844 158 18 Library Library NNP 10844 158 19 Web Web NNP 10844 158 20 Sites site NNS 10844 158 21 : : : 10844 158 22 A a DT 10844 158 23 Selective Selective NNP 10844 158 24 Annotated Annotated NNP 10844 158 25 Bibliography Bibliography NNP 10844 158 26 , , , 10844 158 27 ” " '' 10844 158 28 Internet Internet NNP 10844 158 29 Reference Reference NNP 10844 158 30 Services Services NNPS 10844 158 31 Quarterly Quarterly NNP 10844 158 32 8 8 CD 10844 158 33 no no UH 10844 158 34 . . . 10844 159 1 4 4 CD 10844 159 2 ( ( -LRB- 10844 159 3 2004 2004 CD 10844 159 4 ) ) -RRB- 10844 159 5 : : : 10844 159 6 53–68 53–68 NNP 10844 159 7 , , , 10844 159 8 https://doi.org/10.1300/J136v08n04_04 https://doi.org/10.1300/j136v08n04_04 ADD 10844 159 9 . . . 10844 160 1 INFORMATION INFORMATION NNP 10844 160 2 TECHNOLOGY technology NN 10844 160 3 AND and CC 10844 160 4 LIBRARIES library NNS 10844 160 5 | | NNP 10844 160 6 MARCH MARCH NNS 10844 160 7 2019 2019 CD 10844 160 8 25 25 CD 10844 160 9 5 5 CD 10844 160 10 Laurel Laurel NNP 10844 160 11 A. A. NNP 10844 160 12 Clyde Clyde NNP 10844 160 13 , , , 10844 160 14 “ " `` 10844 160 15 The the DT 10844 160 16 Library Library NNP 10844 160 17 as as IN 10844 160 18 Information Information NNP 10844 160 19 Provider Provider NNP 10844 160 20 : : : 10844 160 21 The the DT 10844 160 22 Home Home NNP 10844 160 23 Page Page NNP 10844 160 24 , , , 10844 160 25 ” " '' 10844 160 26 The the DT 10844 160 27 Electronic Electronic NNP 10844 160 28 Library Library NNP 10844 160 29 14 14 CD 10844 160 30 no no UH 10844 160 31 . . . 10844 161 1 6 6 LS 10844 161 2 ( ( -LRB- 10844 161 3 Dec. December NNP 10844 161 4 1996 1996 CD 10844 161 5 ) ) -RRB- 10844 161 6 : : : 10844 161 7 549–58 549–58 CD 10844 161 8 , , , 10844 161 9 https://doi.org/10.1108/eb045522 https://doi.org/10.1108/eb045522 NNS 10844 161 10 . . . 10844 162 1 6 6 CD 10844 162 2 Laura Laura NNP 10844 162 3 B. B. NNP 10844 162 4 Cohen Cohen NNP 10844 162 5 and and CC 10844 162 6 Julie Julie NNP 10844 162 7 M. M. NNP 10844 162 8 Still Still NNP 10844 162 9 , , , 10844 162 10 “ " `` 10844 162 11 A a DT 10844 162 12 Comparison Comparison NNP 10844 162 13 of of IN 10844 162 14 Research Research NNP 10844 162 15 University University NNP 10844 162 16 and and CC 10844 162 17 Two Two NNP 10844 162 18 - - HYPH 10844 162 19 Year Year NNP 10844 162 20 College College NNP 10844 162 21 Library Library NNP 10844 162 22 Web Web NNP 10844 162 23 Sites Sites NNPS 10844 162 24 : : : 10844 162 25 Content Content NNP 10844 162 26 , , , 10844 162 27 Functionality functionality NN 10844 162 28 , , , 10844 162 29 and and CC 10844 162 30 Form Form NNP 10844 162 31 , , , 10844 162 32 ” " '' 10844 162 33 College College NNP 10844 162 34 & & CC 10844 162 35 Research Research NNP 10844 162 36 Libraries Libraries NNP 10844 162 37 60 60 CD 10844 162 38 no no UH 10844 162 39 . . . 10844 163 1 3 3 CD 10844 163 2 ( ( -LRB- 10844 163 3 1999 1999 CD 10844 163 4 ) ) -RRB- 10844 163 5 : : : 10844 163 6 275–89 275–89 CD 10844 163 7 , , , 10844 163 8 https://doi.org/10.5860/crl.60.3.275 https://doi.org/10.5860/crl.60.3.275 ADD 10844 163 9 . . . 10844 164 1 7 7 LS 10844 164 2 Yaping Yaping NNP 10844 164 3 Peter Peter NNP 10844 164 4 Liu Liu NNP 10844 164 5 , , , 10844 164 6 “ " `` 10844 164 7 Web Web NNP 10844 164 8 Page Page NNP 10844 164 9 Development Development NNP 10844 164 10 and and CC 10844 164 11 Management Management NNP 10844 164 12 : : : 10844 164 13 A a DT 10844 164 14 SPEC spec NN 10844 164 15 Kit kit NN 10844 164 16 , , , 10844 164 17 ” " '' 10844 164 18 Association Association NNP 10844 164 19 of of IN 10844 164 20 Research Research NNP 10844 164 21 Libraries Libraries NNPS 10844 164 22 ( ( -LRB- 10844 164 23 1999 1999 CD 10844 164 24 ) ) -RRB- 10844 164 25 : : : 10844 164 26 https://hdl.handle.net/2027/mdp.39015042087232 https://hdl.handle.net/2027/mdp.39015042087232 ADD 10844 164 27 . . . 10844 165 1 8 8 CD 10844 165 2 Sharon Sharon NNP 10844 165 3 Q. Q. NNP 10844 165 4 Yang Yang NNP 10844 165 5 and and CC 10844 165 6 Heather Heather NNP 10844 165 7 A. A. NNP 10844 165 8 Dalal Dalal NNP 10844 165 9 , , , 10844 165 10 “ " `` 10844 165 11 Delivering deliver VBG 10844 165 12 Virtual virtual JJ 10844 165 13 Reference reference NN 10844 165 14 Services Services NNPS 10844 165 15 on on IN 10844 165 16 the the DT 10844 165 17 Web web NN 10844 165 18 : : : 10844 165 19 An an DT 10844 165 20 Investigation Investigation NNP 10844 165 21 into into IN 10844 165 22 the the DT 10844 165 23 Current current JJ 10844 165 24 Practice practice NN 10844 165 25 by by IN 10844 165 26 Academic Academic NNP 10844 165 27 Libraries Libraries NNPS 10844 165 28 , , , 10844 165 29 ” " '' 10844 165 30 Journal Journal NNP 10844 165 31 of of IN 10844 165 32 Academic Academic NNP 10844 165 33 Librarianship Librarianship NNP 10844 165 34 41 41 CD 10844 165 35 no no UH 10844 165 36 . . . 10844 166 1 1 1 CD 10844 166 2 ( ( -LRB- 10844 166 3 2015 2015 CD 10844 166 4 ) ) -RRB- 10844 166 5 : : : 10844 166 6 68–86 68–86 CD 10844 166 7 , , , 10844 166 8 https://doi.org/10.1016/j.acalib.2014.10.003 https://doi.org/10.1016/j.acalib.2014.10.003 ADD 10844 166 9 . . . 10844 167 1 9 9 CD 10844 167 2 Barbara Barbara NNP 10844 167 3 I. I. NNP 10844 167 4 Dewey Dewey NNP 10844 167 5 , , , 10844 167 6 “ " `` 10844 167 7 In in IN 10844 167 8 Search Search NNP 10844 167 9 of of IN 10844 167 10 Services Services NNPS 10844 167 11 : : : 10844 167 12 Analyzing analyze VBG 10844 167 13 the the DT 10844 167 14 Findability Findability NNP 10844 167 15 of of IN 10844 167 16 Links Links NNPS 10844 167 17 on on IN 10844 167 18 CIC CIC NNP 10844 167 19 University University NNP 10844 167 20 Libraries Libraries NNPS 10844 167 21 ’ ’ POS 10844 167 22 Web web NN 10844 167 23 Pages Pages NNPS 10844 167 24 , , , 10844 167 25 ” " '' 10844 167 26 Information Information NNP 10844 167 27 Technology Technology NNP 10844 167 28 and and CC 10844 167 29 Libraries Libraries NNPS 10844 167 30 , , , 10844 167 31 18 18 CD 10844 167 32 no no UH 10844 167 33 . . . 10844 168 1 4 4 CD 10844 168 2 ( ( -LRB- 10844 168 3 1999 1999 CD 10844 168 4 ) ) -RRB- 10844 168 5 : : : 10844 168 6 210–13 210–13 CD 10844 168 7 , , , 10844 168 8 http://www.ala.org/sites/ala.org.acrl/files/content/conferences/pdf/dewey99.pdf http://www.ala.org/sites/ala.org.acrl/files/content/conferences/pdf/dewey99.pdf NN 10844 168 9 . . . 10844 169 1 10 10 CD 10844 169 2 Louise Louise NNP 10844 169 3 McGillis McGillis NNP 10844 169 4 and and CC 10844 169 5 Elaine Elaine NNP 10844 169 6 G. G. NNP 10844 169 7 Toms Toms NNP 10844 169 8 , , , 10844 169 9 “ " `` 10844 169 10 Usability usability NN 10844 169 11 of of IN 10844 169 12 the the DT 10844 169 13 Academic Academic NNP 10844 169 14 Library Library NNP 10844 169 15 Web Web NNP 10844 169 16 Site site NN 10844 169 17 : : : 10844 169 18 Implications implication NNS 10844 169 19 for for IN 10844 169 20 Design Design NNP 10844 169 21 , , , 10844 169 22 ” " '' 10844 169 23 College College NNP 10844 169 24 & & CC 10844 169 25 Research Research NNP 10844 169 26 Libraries Libraries NNPS 10844 169 27 62 62 CD 10844 169 28 no no UH 10844 169 29 . . . 10844 170 1 4 4 LS 10844 170 2 ( ( -LRB- 10844 170 3 July July NNP 10844 170 4 2001 2001 CD 10844 170 5 ) ) -RRB- 10844 170 6 : : : 10844 170 7 355–67 355–67 CD 10844 170 8 , , , 10844 170 9 https://doi.org/10.5860/crl.62.4.355 https://doi.org/10.5860/crl.62.4.355 ADD 10844 170 10 . . . 10844 171 1 11 11 CD 10844 171 2 Christy Christy NNP 10844 171 3 Hightower Hightower NNP 10844 171 4 , , , 10844 171 5 Julie Julie NNP 10844 171 6 Shih Shih NNP 10844 171 7 , , , 10844 171 8 and and CC 10844 171 9 Adam Adam NNP 10844 171 10 Tilghman Tilghman NNP 10844 171 11 , , , 10844 171 12 “ " `` 10844 171 13 Recommendations recommendation NNS 10844 171 14 for for IN 10844 171 15 Benchmarking Benchmarking NNP 10844 171 16 Web Web NNP 10844 171 17 Site site NN 10844 171 18 Usage usage NN 10844 171 19 among among IN 10844 171 20 Academic Academic NNP 10844 171 21 Libraries Libraries NNPS 10844 171 22 , , , 10844 171 23 ” " '' 10844 171 24 College College NNP 10844 171 25 & & CC 10844 171 26 Research Research NNP 10844 171 27 Libraries Libraries NNPS 10844 171 28 59 59 CD 10844 171 29 no no UH 10844 171 30 . . . 10844 172 1 1 1 LS 10844 172 2 ( ( -LRB- 10844 172 3 Jan. January NNP 10844 172 4 1998 1998 CD 10844 172 5 ) ) -RRB- 10844 172 6 : : : 10844 172 7 61–79 61–79 NN 10844 172 8 , , , 10844 172 9 https://crl.acrl.org/index.php/crl/article/viewFile/15182/16628 https://crl.acrl.org/index.php/crl/article/viewFile/15182/16628 NNP 10844 172 10 . . . 10844 173 1 12 12 CD 10844 173 2 Jason Jason NNP 10844 173 3 Vaughan Vaughan NNP 10844 173 4 , , , 10844 173 5 “ " `` 10844 173 6 Three Three NNP 10844 173 7 Iterations Iterations NNPS 10844 173 8 of of IN 10844 173 9 an an DT 10844 173 10 Academic Academic NNP 10844 173 11 Library Library NNP 10844 173 12 Web Web NNP 10844 173 13 Site site NN 10844 173 14 , , , 10844 173 15 ” " '' 10844 173 16 Information Information NNP 10844 173 17 Technology Technology NNP 10844 173 18 and and CC 10844 173 19 Libraries library NNS 10844 173 20 20 20 CD 10844 173 21 no no UH 10844 173 22 . . . 10844 174 1 2 2 LS 10844 174 2 ( ( -LRB- 10844 174 3 June June NNP 10844 174 4 2001 2001 CD 10844 174 5 ) ) -RRB- 10844 174 6 : : : 10844 174 7 81–92 81–92 NNP 10844 174 8 , , , 10844 174 9 https://search.proquest.com/docview/215832160 https://search.proquest.com/docview/215832160 NNP 10844 174 10 . . . 10844 175 1 13 13 CD 10844 175 2 David David NNP 10844 175 3 J. J. NNP 10844 175 4 Comeaux Comeaux NNP 10844 175 5 , , , 10844 175 6 “ " `` 10844 175 7 Web web NN 10844 175 8 Design design NN 10844 175 9 Trends trend NNS 10844 175 10 in in IN 10844 175 11 Academic Academic NNP 10844 175 12 Libraries Libraries NNPS 10844 175 13 — — : 10844 175 14 A a DT 10844 175 15 Longitudinal Longitudinal NNP 10844 175 16 Study Study NNP 10844 175 17 , , , 10844 175 18 ” " '' 10844 175 19 Journal Journal NNP 10844 175 20 of of IN 10844 175 21 Web Web NNP 10844 175 22 Librarianship Librarianship NNP 10844 175 23 11 11 CD 10844 175 24 no no UH 10844 175 25 . . . 10844 176 1 1 1 CD 10844 176 2 ( ( -LRB- 10844 176 3 2017 2017 CD 10844 176 4 ) ) -RRB- 10844 176 5 : : : 10844 176 6 1–15 1–15 CD 10844 176 7 , , , 10844 176 8 https://doi.org/10.1080/19322909.2016.1230031 https://doi.org/10.1080/19322909.2016.1230031 NNP 10844 176 9 . . . 10844 177 1 14 14 CD 10844 177 2 Shelly Shelly NNP 10844 177 3 Gullikson Gullikson NNP 10844 177 4 et et NNP 10844 177 5 al al NNP 10844 177 6 . . NNP 10844 177 7 , , , 10844 177 8 “ " `` 10844 177 9 The the DT 10844 177 10 Impact Impact NNP 10844 177 11 of of IN 10844 177 12 Information Information NNP 10844 177 13 Architecture Architecture NNP 10844 177 14 on on IN 10844 177 15 Academic Academic NNP 10844 177 16 Web Web NNP 10844 177 17 Site Site NNP 10844 177 18 Usability usability NN 10844 177 19 , , , 10844 177 20 ” " '' 10844 177 21 The the DT 10844 177 22 Electronic Electronic NNP 10844 177 23 Library Library NNP 10844 177 24 17 17 CD 10844 177 25 no no UH 10844 177 26 . . . 10844 178 1 5 5 LS 10844 178 2 ( ( -LRB- 10844 178 3 Oct. October NNP 10844 178 4 1999 1999 CD 10844 178 5 ) ) -RRB- 10844 178 6 : : : 10844 178 7 293–304 293–304 CD 10844 178 8 , , , 10844 178 9 https://doi.org/10.1108/02640479910330714 https://doi.org/10.1108/02640479910330714 NNP 10844 178 10 . . . 10844 179 1 15 15 CD 10844 179 2 Kate Kate NNP 10844 179 3 E. E. NNP 10844 179 4 Adams Adams NNP 10844 179 5 and and CC 10844 179 6 Mary Mary NNP 10844 179 7 Cassner Cassner NNP 10844 179 8 , , , 10844 179 9 “ " `` 10844 179 10 Content Content NNP 10844 179 11 and and CC 10844 179 12 Design Design NNP 10844 179 13 of of IN 10844 179 14 Academic Academic NNP 10844 179 15 Library Library NNP 10844 179 16 Web web NN 10844 179 17 Sites Sites NNPS 10844 179 18 for for IN 10844 179 19 Distance Distance NNP 10844 179 20 Learners Learners NNPS 10844 179 21 : : : 10844 179 22 An an DT 10844 179 23 Analysis Analysis NNP 10844 179 24 of of IN 10844 179 25 ARL ARL NNP 10844 179 26 Libraries Libraries NNPS 10844 179 27 , , , 10844 179 28 ” " '' 10844 179 29 Journal Journal NNP 10844 179 30 of of IN 10844 179 31 Library Library NNP 10844 179 32 Administration Administration NNP 10844 179 33 37 37 CD 10844 179 34 no no UH 10844 179 35 . . . 10844 180 1 1/2 1/2 CD 10844 180 2 ( ( -LRB- 10844 180 3 2002 2002 CD 10844 180 4 ) ) -RRB- 10844 180 5 : : : 10844 180 6 3–13 3–13 NNP 10844 180 7 , , , 10844 180 8 https://doi.org/10.1300/J111v37n01_02 https://doi.org/10.1300/j111v37n01_02 ADD 10844 180 9 . . . 10844 181 1 16 16 CD 10844 181 2 Brian Brian NNP 10844 181 3 Detlor Detlor NNP 10844 181 4 and and CC 10844 181 5 Vivian Vivian NNP 10844 181 6 Lewis Lewis NNP 10844 181 7 , , , 10844 181 8 “ " `` 10844 181 9 Academic Academic NNP 10844 181 10 Library Library NNP 10844 181 11 Web web NN 10844 181 12 Sites site NNS 10844 181 13 : : : 10844 181 14 Current current JJ 10844 181 15 Practice Practice NNP 10844 181 16 and and CC 10844 181 17 Future Future NNP 10844 181 18 Directions Directions NNPS 10844 181 19 , , , 10844 181 20 ” " '' 10844 181 21 Journal Journal NNP 10844 181 22 of of IN 10844 181 23 Academic Academic NNP 10844 181 24 Librarianship Librarianship NNP 10844 181 25 32 32 CD 10844 181 26 no no UH 10844 181 27 . . . 10844 182 1 3 3 LS 10844 182 2 ( ( -LRB- 10844 182 3 May May NNP 10844 182 4 2006 2006 CD 10844 182 5 ) ) -RRB- 10844 182 6 : : : 10844 182 7 251–58 251–58 CD 10844 182 8 , , , 10844 182 9 https://doi.org/10.1016/j.acalib.2006.02.007 https://doi.org/10.1016/j.acalib.2006.02.007 ADD 10844 182 10 . . . 10844 183 1 17 17 CD 10844 183 2 Susan Susan NNP 10844 183 3 J. J. NNP 10844 183 4 Gardner Gardner NNP 10844 183 5 , , , 10844 183 6 John John NNP 10844 183 7 Eric Eric NNP 10844 183 8 Juricek Juricek NNP 10844 183 9 , , , 10844 183 10 and and CC 10844 183 11 F. F. NNP 10844 183 12 Grace Grace NNP 10844 183 13 Xu Xu NNP 10844 183 14 , , , 10844 183 15 “ " `` 10844 183 16 An an DT 10844 183 17 Analysis Analysis NNP 10844 183 18 of of IN 10844 183 19 Academic Academic NNP 10844 183 20 Library Library NNP 10844 183 21 Web web NN 10844 183 22 Pages Pages NNPS 10844 183 23 for for IN 10844 183 24 Faculty Faculty NNP 10844 183 25 , , , 10844 183 26 ” " '' 10844 183 27 Journal Journal NNP 10844 183 28 of of IN 10844 183 29 Academic Academic NNP 10844 183 30 Librarianship Librarianship NNP 10844 183 31 34 34 CD 10844 183 32 no no UH 10844 183 33 . . . 10844 184 1 1 1 LS 10844 184 2 ( ( -LRB- 10844 184 3 Jan. January NNP 10844 184 4 2008 2008 CD 10844 184 5 ) ) -RRB- 10844 184 6 : : : 10844 184 7 6–24 6–24 NN 10844 184 8 , , , 10844 184 9 https://doi.org/10.1016/j.acalib.2007.11.006 https://doi.org/10.1016/j.acalib.2007.11.006 ADD 10844 184 10 . . . 10844 185 1 LIBRARY LIBRARY NNP 10844 185 2 SERVICES SERVICES NNP 10844 185 3 NAVIGATION NAVIGATION NNP 10844 185 4 | | NNP 10844 185 5 RENNICK RENNICK NNP 10844 185 6 26 26 CD 10844 185 7 https://doi.org/10.6017/ital.v38i1.10844 https://doi.org/10.6017/ital.v38i1.10844 CD 10844 185 8 18 18 CD 10844 185 9 Shu Shu NNP 10844 185 10 Liu Liu NNP 10844 185 11 , , , 10844 185 12 “ " `` 10844 185 13 Engaging engage VBG 10844 185 14 Users Users NNPS 10844 185 15 : : : 10844 185 16 The the DT 10844 185 17 Future future NN 10844 185 18 of of IN 10844 185 19 Academic Academic NNP 10844 185 20 Library Library NNP 10844 185 21 Web Web NNP 10844 185 22 Sites Sites NNPS 10844 185 23 , , , 10844 185 24 ” " '' 10844 185 25 College College NNP 10844 185 26 & & CC 10844 185 27 Research Research NNP 10844 185 28 Libraries Libraries NNP 10844 185 29 69 69 CD 10844 185 30 no no UH 10844 185 31 . . . 10844 186 1 1 1 LS 10844 186 2 ( ( -LRB- 10844 186 3 Jan. January NNP 10844 186 4 2008 2008 CD 10844 186 5 ) ) -RRB- 10844 186 6 : : : 10844 186 7 6–27 6–27 NN 10844 186 8 , , , 10844 186 9 https://doi.org/10.5860/crl.69.1.6 https://doi.org/10.5860/crl.69.1.6 ADD 10844 186 10 . . . 10844 187 1 19 19 CD 10844 187 2 Kevin Kevin NNP 10844 187 3 Beswick Beswick NNP 10844 187 4 , , , 10844 187 5 “ " `` 10844 187 6 QuickSearch QuickSearch NNP 10844 187 7 , , , 10844 187 8 ” " '' 10844 187 9 North North NNP 10844 187 10 Carolina Carolina NNP 10844 187 11 State State NNP 10844 187 12 University University NNP 10844 187 13 Libraries Libraries NNPS 10844 187 14 , , , 10844 187 15 accessed access VBD 10844 187 16 Nov. November NNP 10844 187 17 28 28 CD 10844 187 18 , , , 10844 187 19 2018 2018 CD 10844 187 20 , , , 10844 187 21 https://www.lib.ncsu.edu/projects/quicksearch https://www.lib.ncsu.edu/projects/quicksearch NNP 10844 187 22 . . . 10844 188 1 20 20 CD 10844 188 2 Cole Cole NNP 10844 188 3 Hudson Hudson NNP 10844 188 4 and and CC 10844 188 5 Graham Graham NNP 10844 188 6 Hukill Hukill NNP 10844 188 7 , , , 10844 188 8 “ " `` 10844 188 9 One one CD 10844 188 10 - - HYPH 10844 188 11 To to IN 10844 188 12 - - HYPH 10844 188 13 Many many JJ 10844 188 14 : : : 10844 188 15 Building build VBG 10844 188 16 a a DT 10844 188 17 Single single JJ 10844 188 18 - - HYPH 10844 188 19 Search search NN 10844 188 20 Interface Interface NNP 10844 188 21 for for IN 10844 188 22 Disparate Disparate NNP 10844 188 23 Resources Resources NNPS 10844 188 24 , , , 10844 188 25 ” " '' 10844 188 26 in in IN 10844 188 27 Exploring Exploring NNP 10844 188 28 Discovery Discovery NNP 10844 188 29 : : : 10844 188 30 The the DT 10844 188 31 Front Front NNP 10844 188 32 Door Door NNP 10844 188 33 to to IN 10844 188 34 Your -PRON- PRP$ 10844 188 35 Library library NN 10844 188 36 ’s ’s NN 10844 188 37 Licensed licensed JJ 10844 188 38 and and CC 10844 188 39 Digitized Digitized NNP 10844 188 40 Content Content NNP 10844 188 41 , , , 10844 188 42 ed ed NN 10844 188 43 . . . 10844 189 1 Kenneth Kenneth NNP 10844 189 2 J. J. NNP 10844 189 3 Varnum Varnum NNP 10844 189 4 ( ( -LRB- 10844 189 5 Chicago Chicago NNP 10844 189 6 : : : 10844 189 7 ALA ALA NNP 10844 189 8 Editions Editions NNPS 10844 189 9 , , , 10844 189 10 2016 2016 CD 10844 189 11 ) ) -RRB- 10844 189 12 , , , 10844 189 13 141–53 141–53 CD 10844 189 14 , , , 10844 189 15 http://digitalcommons.wayne.edu/libsp/114 http://digitalcommons.wayne.edu/libsp/114 ADD 10844 189 16 . . . 10844 190 1 21 21 CD 10844 190 2 Andrew Andrew NNP 10844 190 3 K. K. NNP 10844 190 4 Pace Pace NNP 10844 190 5 , , , 10844 190 6 “ " `` 10844 190 7 Optimizing optimize VBG 10844 190 8 Library Library NNP 10844 190 9 Web web NN 10844 190 10 Services Services NNPS 10844 190 11 : : : 10844 190 12 A a DT 10844 190 13 Usability Usability NNP 10844 190 14 Approach Approach NNP 10844 190 15 , , , 10844 190 16 ” " '' 10844 190 17 Library Library NNP 10844 190 18 Technology Technology NNP 10844 190 19 Reports report VBZ 10844 190 20 38 38 CD 10844 190 21 no no UH 10844 190 22 . . . 10844 191 1 2 2 LS 10844 191 2 ( ( -LRB- 10844 191 3 Mar./Apr Mar./Apr NNP 10844 191 4 . . . 10844 192 1 2002 2002 CD 10844 192 2 ) ) -RRB- 10844 192 3 : : : 10844 192 4 1–87 1–87 CD 10844 192 5 , , , 10844 192 6 https://doi.org/10.5860/ltr.38n2 https://doi.org/10.5860/ltr.38n2 NN 10844 192 7 . . . 10844 193 1 22 22 CD 10844 193 2 Ibid Ibid NNP 10844 193 3 . . . 10844 194 1 23 23 CD 10844 194 2 Allison Allison NNP 10844 194 3 R. R. NNP 10844 194 4 Benedetti Benedetti NNP 10844 194 5 , , , 10844 194 6 “ " `` 10844 194 7 Promoting promote VBG 10844 194 8 Library Library NNP 10844 194 9 Services Services NNPS 10844 194 10 with with IN 10844 194 11 User User NNP 10844 194 12 - - HYPH 10844 194 13 Centered center VBN 10844 194 14 Language Language NNP 10844 194 15 , , , 10844 194 16 ” " '' 10844 194 17 Libraries library NNS 10844 194 18 & & CC 10844 194 19 The the DT 10844 194 20 Academy Academy NNP 10844 194 21 17 17 CD 10844 194 22 no no UH 10844 194 23 . . . 10844 195 1 2 2 LS 10844 195 2 ( ( -LRB- 10844 195 3 Apr. April NNP 10844 196 1 2017 2017 CD 10844 196 2 ) ) -RRB- 10844 196 3 : : : 10844 196 4 217 217 CD 10844 196 5 - - SYM 10844 196 6 34 34 CD 10844 196 7 , , , 10844 196 8 https://doi.org/10.1353/pla.2017.0013 https://doi.org/10.1353/pla.2017.0013 UH 10844 196 9 . . .