id	sid	tid	token	lemma	pos
12847	1	1	Public	Public	NNP
12847	1	2	Libraries	Libraries	NNPS
12847	1	3	Respond	Respond	NNP
12847	1	4	to	to	IN
12847	1	5	the	the	DT
12847	1	6	COVID-19	covid-19	JJ
12847	1	7	Pandemic	Pandemic	NNP
12847	1	8	,	,	,
12847	1	9	Creating	create	VBG
12847	1	10	a	a	DT
12847	1	11	New	New	NNP
12847	1	12	Service	Service	NNP
12847	1	13	Model	Model	NNP
12847	1	14	EDITORIAL	EDITORIAL	NNP
12847	1	15	BOARD	BOARD	NNP
12847	1	16	THOUGHTS	THOUGHTS	NNP
12847	1	17	Public	Public	NNP
12847	1	18	Libraries	Libraries	NNPS
12847	1	19	Respond	Respond	NNP
12847	1	20	to	to	IN
12847	1	21	the	the	DT
12847	1	22	COVID-19	covid-19	JJ
12847	1	23	Pandemic	Pandemic	NNP
12847	1	24	,	,	,
12847	1	25	Creating	create	VBG
12847	1	26	a	a	DT
12847	1	27	New	New	NNP
12847	1	28	Service	Service	NNP
12847	1	29	Model	Model	NNP
12847	1	30	Jon	Jon	NNP
12847	1	31	Goddard	Goddard	NNP
12847	1	32	INFORMATION	INFORMATION	NNP
12847	1	33	TECHNOLOGY	TECHNOLOGY	NNP
12847	1	34	AND	and	CC
12847	1	35	LIBRARIES	library	NNS
12847	1	36	|	|	CD
12847	1	37	DECEMBER	DECEMBER	NNS
12847	1	38	2020	2020	CD
12847	1	39	https://doi.org/10.6017/ital.v39i4.12847	https://doi.org/10.6017/ital.v39i4.12847	NNP
12847	1	40	Jon	Jon	NNP
12847	1	41	Goddard	Goddard	NNP
12847	1	42	(	(	-LRB-
12847	1	43	jgoddard@northshorepubliclibrary.org	jgoddard@northshorepubliclibrary.org	NNP
12847	1	44	)	)	-RRB-
12847	1	45	is	be	VBZ
12847	1	46	a	a	DT
12847	1	47	Librarian	Librarian	NNP
12847	1	48	at	at	IN
12847	1	49	the	the	DT
12847	1	50	North	North	NNP
12847	1	51	Shore	Shore	NNP
12847	1	52	Public	Public	NNP
12847	1	53	Library	Library	NNP
12847	1	54	,	,	,
12847	1	55	and	and	CC
12847	1	56	a	a	DT
12847	1	57	member	member	NN
12847	1	58	of	of	IN
12847	1	59	the	the	DT
12847	1	60	ITAL	ITAL	NNP
12847	1	61	Editorial	Editorial	NNP
12847	1	62	Board	Board	NNP
12847	1	63	.	.	.
12847	2	1	©	©	NNP
12847	2	2	2020	2020	CD
12847	2	3	.	.	.
12847	3	1	During	during	IN
12847	3	2	the	the	DT
12847	3	3	COVID-19	covid-19	JJ
12847	3	4	pandemic	pandemic	NN
12847	3	5	,	,	,
12847	3	6	public	public	JJ
12847	3	7	libraries	library	NNS
12847	3	8	have	have	VBP
12847	3	9	demonstrated	demonstrate	VBN
12847	3	10	,	,	,
12847	3	11	in	in	IN
12847	3	12	many	many	JJ
12847	3	13	ways	way	NNS
12847	3	14	,	,	,
12847	3	15	their	-PRON-	PRP$
12847	3	16	value	value	NN
12847	3	17	to	to	IN
12847	3	18	their	-PRON-	PRP$
12847	3	19	communities	community	NNS
12847	3	20	.	.	.
12847	4	1	They	-PRON-	PRP
12847	4	2	have	have	VBP
12847	4	3	enabled	enable	VBN
12847	4	4	their	-PRON-	PRP$
12847	4	5	patrons	patron	NNS
12847	4	6	to	to	IN
12847	4	7	not	not	RB
12847	4	8	only	only	RB
12847	4	9	resume	resume	VB
12847	4	10	their	-PRON-	PRP$
12847	4	11	lives	life	NNS
12847	4	12	,	,	,
12847	4	13	but	but	CC
12847	4	14	to	to	TO
12847	4	15	help	help	VB
12847	4	16	them	-PRON-	PRP
12847	4	17	learn	learn	VB
12847	4	18	and	and	CC
12847	4	19	grow	grow	VB
12847	4	20	.	.	.
12847	5	1	Additionally	additionally	RB
12847	5	2	,	,	,
12847	5	3	electronic	electronic	JJ
12847	5	4	resources	resource	NNS
12847	5	5	offered	offer	VBD
12847	5	6	to	to	IN
12847	5	7	patrons	patron	NNS
12847	5	8	through	through	IN
12847	5	9	their	-PRON-	PRP$
12847	5	10	library	library	NN
12847	5	11	card	card	NN
12847	5	12	have	have	VBP
12847	5	13	allowed	allow	VBN
12847	5	14	people	people	NNS
12847	5	15	to	to	TO
12847	5	16	be	be	VB
12847	5	17	educated	educate	VBN
12847	5	18	and	and	CC
12847	5	19	entertained	entertain	VBN
12847	5	20	.	.	.
12847	6	1	The	the	DT
12847	6	2	credit	credit	NN
12847	6	3	must	must	MD
12847	6	4	go	go	VB
12847	6	5	to	to	IN
12847	6	6	the	the	DT
12847	6	7	librarians	librarian	NNS
12847	6	8	,	,	,
12847	6	9	who	who	WP
12847	6	10	initially	initially	RB
12847	6	11	fueled	fuel	VBD
12847	6	12	,	,	,
12847	6	13	and	and	CC
12847	6	14	have	have	VBP
12847	6	15	maintained	maintain	VBN
12847	6	16	this	this	DT
12847	6	17	level	level	NN
12847	6	18	of	of	IN
12847	6	19	service	service	NN
12847	6	20	by	by	IN
12847	6	21	re	re	NN
12847	6	22	-	-	NN
12847	6	23	writing	write	VBG
12847	6	24	the	the	DT
12847	6	25	rules	rule	NNS
12847	6	26	—	—	:
12847	6	27	creating	create	VBG
12847	6	28	a	a	DT
12847	6	29	new	new	JJ
12847	6	30	service	service	NN
12847	6	31	model	model	NN
12847	6	32	.	.	.
12847	7	1	Once	once	IN
12847	7	2	libraries	library	NNS
12847	7	3	closed	close	VBD
12847	7	4	,	,	,
12847	7	5	librarians	librarian	NNS
12847	7	6	promoted	promote	VBD
12847	7	7	ebooks	ebook	NNS
12847	7	8	and	and	CC
12847	7	9	other	other	JJ
12847	7	10	important	important	JJ
12847	7	11	platforms	platform	NNS
12847	7	12	available	available	JJ
12847	7	13	to	to	IN
12847	7	14	patrons	patron	NNS
12847	7	15	with	with	IN
12847	7	16	their	-PRON-	PRP$
12847	7	17	library	library	NN
12847	7	18	cards	card	NNS
12847	7	19	.	.	.
12847	8	1	The	the	DT
12847	8	2	result	result	NN
12847	8	3	:	:	:
12847	8	4	The	the	DT
12847	8	5	checkout	checkout	NN
12847	8	6	of	of	IN
12847	8	7	ebooks	ebook	NNS
12847	8	8	,	,	,
12847	8	9	and	and	CC
12847	8	10	the	the	DT
12847	8	11	use	use	NN
12847	8	12	of	of	IN
12847	8	13	these	these	DT
12847	8	14	platforms	platform	NNS
12847	8	15	rose	rise	VBD
12847	8	16	,	,	,
12847	8	17	exponentially	exponentially	RB
12847	8	18	.	.	.
12847	9	1	Community	community	NN
12847	9	2	engagement	engagement	NN
12847	9	3	became	become	VBD
12847	9	4	completely	completely	RB
12847	9	5	virtual	virtual	JJ
12847	9	6	with	with	IN
12847	9	7	librarians	librarian	NNS
12847	9	8	,	,	,
12847	9	9	and	and	CC
12847	9	10	those	those	DT
12847	9	11	who	who	WP
12847	9	12	provide	provide	VBP
12847	9	13	library	library	NN
12847	9	14	programs	program	NNS
12847	9	15	to	to	IN
12847	9	16	the	the	DT
12847	9	17	public	public	NN
12847	9	18	,	,	,
12847	9	19	providing	provide	VBG
12847	9	20	services	service	NNS
12847	9	21	on	on	IN
12847	9	22	platforms	platform	NNS
12847	9	23	that	that	IN
12847	9	24	they	-PRON-	PRP
12847	9	25	may	may	MD
12847	9	26	or	or	CC
12847	9	27	may	may	MD
12847	9	28	not	not	RB
12847	9	29	have	have	VB
12847	9	30	heard	hear	VBN
12847	9	31	of	of	IN
12847	9	32	,	,	,
12847	9	33	such	such	JJ
12847	9	34	as	as	IN
12847	9	35	Zoom	Zoom	NNP
12847	9	36	and	and	CC
12847	9	37	Discord	Discord	NNP
12847	9	38	.	.	.
12847	10	1	As	as	IN
12847	10	2	libraries	library	NNS
12847	10	3	re	re	VBP
12847	10	4	-	-	VBN
12847	10	5	opened	open	VBN
12847	10	6	,	,	,
12847	10	7	many	many	JJ
12847	10	8	offered	offer	VBD
12847	10	9	real	real	JJ
12847	10	10	-	-	HYPH
12847	10	11	time	time	NN
12847	10	12	reference	reference	NN
12847	10	13	services	service	NNS
12847	10	14	,	,	,
12847	10	15	as	as	RB
12847	10	16	well	well	RB
12847	10	17	as	as	IN
12847	10	18	seamless	seamless	NN
12847	10	19	and	and	CC
12847	10	20	contactless	contactless	NN
12847	10	21	curbside	curbside	JJ
12847	10	22	service	service	NN
12847	10	23	,	,	,
12847	10	24	providing	provide	VBG
12847	10	25	a	a	DT
12847	10	26	sense	sense	NN
12847	10	27	of	of	IN
12847	10	28	control	control	NN
12847	10	29	and	and	CC
12847	10	30	continuity	continuity	NN
12847	10	31	amongst	amongst	IN
12847	10	32	the	the	DT
12847	10	33	chaos	chaos	NN
12847	10	34	.	.	.
12847	11	1	EXPONENTIAL	EXPONENTIAL	NNP
12847	11	2	INCREASES	increases	VBP
12847	11	3	IN	in	IN
12847	11	4	ELECTRONIC	ELECTRONIC	NNP
12847	11	5	RESOURCE	RESOURCE	NNP
12847	11	6	USAGE	USAGE	NNP
12847	11	7	Overdrive	Overdrive	NNP
12847	11	8	,	,	,
12847	11	9	which	which	WDT
12847	11	10	is	be	VBZ
12847	11	11	currently	currently	RB
12847	11	12	used	use	VBN
12847	11	13	by	by	IN
12847	11	14	nearly	nearly	RB
12847	11	15	90	90	CD
12847	11	16	%	%	NN
12847	11	17	of	of	IN
12847	11	18	public	public	JJ
12847	11	19	libraries	library	NNS
12847	11	20	in	in	IN
12847	11	21	the	the	DT
12847	11	22	United	United	NNP
12847	11	23	States	States	NNP
12847	11	24	to	to	TO
12847	11	25	manage	manage	VB
12847	11	26	both	both	DT
12847	11	27	ebook	ebook	NN
12847	11	28	and	and	CC
12847	11	29	audiobook	audiobook	NN
12847	11	30	collections	collection	NNS
12847	11	31	,	,	,
12847	11	32	saw	see	VBD
12847	11	33	an	an	DT
12847	11	34	exponential	exponential	JJ
12847	11	35	increase	increase	NN
12847	11	36	in	in	IN
12847	11	37	its	-PRON-	PRP$
12847	11	38	usage	usage	NN
12847	11	39	.	.	.
12847	12	1	Since	since	IN
12847	12	2	the	the	DT
12847	12	3	lockdown	lockdown	NN
12847	12	4	began	begin	VBD
12847	12	5	in	in	IN
12847	12	6	mid	mid	NNP
12847	12	7	-	-	NNP
12847	12	8	March	March	NNP
12847	12	9	,	,	,
12847	12	10	the	the	DT
12847	12	11	daily	daily	JJ
12847	12	12	average	average	NN
12847	12	13	for	for	IN
12847	12	14	ebook	ebook	NN
12847	12	15	checkouts	checkout	NNS
12847	12	16	have	have	VBP
12847	12	17	been	be	VBN
12847	12	18	consistently	consistently	RB
12847	12	19	52	52	CD
12847	12	20	%	%	NN
12847	12	21	above	above	IN
12847	12	22	pre	pre	JJ
12847	12	23	-	-	JJ
12847	12	24	COVID	covid	JJ
12847	12	25	periods	period	NNS
12847	12	26	.	.	.
12847	13	1	Additionally	additionally	RB
12847	13	2	,	,	,
12847	13	3	new	new	JJ
12847	13	4	users	user	NNS
12847	13	5	to	to	IN
12847	13	6	the	the	DT
12847	13	7	platform	platform	NN
12847	13	8	have	have	VBP
12847	13	9	been	be	VBN
12847	13	10	consistently	consistently	RB
12847	13	11	double	double	JJ
12847	13	12	and	and	CC
12847	13	13	triple	triple	JJ
12847	13	14	2019	2019	CD
12847	13	15	highs.1	highs.1	CD
12847	13	16	Library	Library	NNP
12847	13	17	staff	staff	NN
12847	13	18	have	have	VBP
12847	13	19	been	be	VBN
12847	13	20	helping	help	VBG
12847	13	21	readers	reader	NNS
12847	13	22	during	during	IN
12847	13	23	this	this	DT
12847	13	24	time	time	NN
12847	13	25	to	to	TO
12847	13	26	ensure	ensure	VB
12847	13	27	they	-PRON-	PRP
12847	13	28	obtain	obtain	VB
12847	13	29	access	access	NN
12847	13	30	with	with	IN
12847	13	31	their	-PRON-	PRP$
12847	13	32	devices	device	NNS
12847	13	33	.	.	.
12847	14	1	In	in	IN
12847	14	2	Suffolk	Suffolk	NNP
12847	14	3	County	County	NNP
12847	14	4	,	,	,
12847	14	5	New	New	NNP
12847	14	6	York	York	NNP
12847	14	7	,	,	,
12847	14	8	where	where	WRB
12847	14	9	new	new	JJ
12847	14	10	patron	patron	NN
12847	14	11	registration	registration	NN
12847	14	12	to	to	IN
12847	14	13	Overdrive	Overdrive	NNP
12847	14	14	is	be	VBZ
12847	14	15	up	up	RB
12847	14	16	72	72	CD
12847	14	17	%	%	NN
12847	14	18	from	from	IN
12847	14	19	last	last	JJ
12847	14	20	year	year	NN
12847	14	21	(	(	-LRB-
12847	14	22	as	as	IN
12847	14	23	of	of	IN
12847	14	24	August	August	NNP
12847	14	25	2020	2020	CD
12847	14	26	)	)	-RRB-
12847	14	27	,	,	,
12847	14	28	there	there	EX
12847	14	29	has	have	VBZ
12847	14	30	been	be	VBN
12847	14	31	no	no	DT
12847	14	32	shortage	shortage	NN
12847	14	33	of	of	IN
12847	14	34	requests	request	NNS
12847	14	35	for	for	IN
12847	14	36	help.2	help.2	JJ
12847	14	37	With	with	IN
12847	14	38	kids	kid	NNS
12847	14	39	being	be	VBG
12847	14	40	home	home	RB
12847	14	41	from	from	IN
12847	14	42	school	school	NN
12847	14	43	and	and	CC
12847	14	44	learning	learning	NN
12847	14	45	virtually	virtually	RB
12847	14	46	,	,	,
12847	14	47	it	-PRON-	PRP
12847	14	48	is	be	VBZ
12847	14	49	no	no	DT
12847	14	50	surprise	surprise	NN
12847	14	51	that	that	WDT
12847	14	52	ebook	ebook	NNP
12847	14	53	readership	readership	NN
12847	14	54	skyrocketed	skyrocket	VBD
12847	14	55	amongst	amongst	IN
12847	14	56	YA	YA	NNP
12847	14	57	and	and	CC
12847	14	58	Juvenile	Juvenile	NNP
12847	14	59	readers	reader	NNS
12847	14	60	with	with	IN
12847	14	61	an	an	DT
12847	14	62	87	87	CD
12847	14	63	%	%	NN
12847	14	64	increase	increase	NN
12847	14	65	from	from	IN
12847	14	66	last	last	JJ
12847	14	67	year	year	NN
12847	14	68	.	.	.
12847	15	1	3	3	LS
12847	15	2	To	to	TO
12847	15	3	help	help	VB
12847	15	4	them	-PRON-	PRP
12847	15	5	with	with	IN
12847	15	6	their	-PRON-	PRP$
12847	15	7	homework	homework	NN
12847	15	8	and	and	CC
12847	15	9	studies	study	NNS
12847	15	10	,	,	,
12847	15	11	families	family	NNS
12847	15	12	turned	turn	VBD
12847	15	13	to	to	IN
12847	15	14	online	online	JJ
12847	15	15	tutoring	tutoring	NN
12847	15	16	.	.	.
12847	16	1	In	in	IN
12847	16	2	Suffolk	Suffolk	NNP
12847	16	3	County	County	NNP
12847	16	4	,	,	,
12847	16	5	New	New	NNP
12847	16	6	York	York	NNP
12847	16	7	,	,	,
12847	16	8	the	the	DT
12847	16	9	usage	usage	NN
12847	16	10	of	of	IN
12847	16	11	the	the	DT
12847	16	12	Brainfuse	Brainfuse	NNP
12847	16	13	online	online	RB
12847	16	14	live	live	VBP
12847	16	15	tutoring	tutoring	NN
12847	16	16	service	service	NN
12847	16	17	has	have	VBZ
12847	16	18	been	be	VBN
12847	16	19	consistently	consistently	RB
12847	16	20	up	up	RP
12847	16	21	by	by	IN
12847	16	22	nearly	nearly	RB
12847	16	23	50	50	CD
12847	16	24	%	%	NN
12847	16	25	during	during	IN
12847	16	26	the	the	DT
12847	16	27	school	school	NN
12847	16	28	closures.4	closures.4	NNP
12847	16	29	Gale	Gale	NNP
12847	16	30	,	,	,
12847	16	31	a	a	DT
12847	16	32	Cengage	cengage	NN
12847	16	33	company	company	NN
12847	16	34	,	,	,
12847	16	35	which	which	WDT
12847	16	36	offers	offer	VBZ
12847	16	37	Miss	Miss	NNP
12847	16	38	Humblebee	Humblebee	NNP
12847	16	39	's	's	POS
12847	16	40	Academy	Academy	NNP
12847	16	41	,	,	,
12847	16	42	a	a	DT
12847	16	43	virtual	virtual	JJ
12847	16	44	learning	learning	NN
12847	16	45	program	program	NN
12847	16	46	for	for	IN
12847	16	47	preschoolers	preschooler	NNS
12847	16	48	,	,	,
12847	16	49	saw	see	VBD
12847	16	50	its	-PRON-	PRP$
12847	16	51	user	user	NN
12847	16	52	sessions	session	NNS
12847	16	53	increase	increase	VB
12847	16	54	by	by	IN
12847	16	55	100	100	CD
12847	16	56	%	%	NN
12847	16	57	from	from	IN
12847	16	58	the	the	DT
12847	16	59	previous	previous	JJ
12847	16	60	year.5	year.5	NN
12847	16	61	mailto:jgoddard@northshorepubliclibrary.org	mailto:jgoddard@northshorepubliclibrary.org	NN
12847	16	62	INFORMATION	INFORMATION	NNP
12847	16	63	TECHNOLOGY	TECHNOLOGY	NNP
12847	16	64	AND	and	CC
12847	16	65	LIBRARIES	library	NNS
12847	16	66	DECEMBER	DECEMBER	NNP
12847	16	67	2020	2020	CD
12847	16	68	PUBLIC	public	NN
12847	16	69	LIBRARIES	library	NNS
12847	16	70	RESPOND	respond	VB
12847	16	71	TO	to	IN
12847	16	72	THE	the	DT
12847	16	73	COVID-19	covid-19	JJ
12847	16	74	PANDEMIC	pandemic	NN
12847	16	75	|	|	NNS
12847	16	76	GODDARD	goddard	NN
12847	16	77	2	2	CD
12847	16	78	Adults	adult	NNS
12847	16	79	,	,	,
12847	16	80	also	also	RB
12847	16	81	eager	eager	JJ
12847	16	82	to	to	TO
12847	16	83	learn	learn	VB
12847	16	84	new	new	JJ
12847	16	85	skills	skill	NNS
12847	16	86	,	,	,
12847	16	87	took	take	VBD
12847	16	88	to	to	IN
12847	16	89	online	online	JJ
12847	16	90	courses	course	NNS
12847	16	91	as	as	RB
12847	16	92	well	well	RB
12847	16	93	.	.	.
12847	17	1	Gale	Gale	NNP
12847	17	2	Courses	Courses	NNPS
12847	17	3	saw	see	VBD
12847	17	4	a	a	DT
12847	17	5	50	50	CD
12847	17	6	%	%	NN
12847	17	7	increase	increase	NN
12847	17	8	in	in	IN
12847	17	9	enrollments	enrollment	NNS
12847	17	10	from	from	IN
12847	17	11	March	March	NNP
12847	17	12	-	-	HYPH
12847	17	13	July	July	NNP
12847	17	14	from	from	IN
12847	17	15	the	the	DT
12847	17	16	previous	previous	JJ
12847	17	17	year	year	NN
12847	17	18	.	.	.
12847	18	1	Likewise	likewise	RB
12847	18	2	,	,	,
12847	18	3	Gale	Gale	NNP
12847	18	4	Presents	Presents	NNPS
12847	18	5	:	:	:
12847	18	6	Udemy	Udemy	NNP
12847	18	7	,	,	,
12847	18	8	which	which	WDT
12847	18	9	offers	offer	VBZ
12847	18	10	on	on	IN
12847	18	11	-	-	HYPH
12847	18	12	demand	demand	NN
12847	18	13	video	video	NN
12847	18	14	courses	course	NNS
12847	18	15	,	,	,
12847	18	16	saw	see	VBD
12847	18	17	just	just	RB
12847	18	18	over	over	IN
12847	18	19	21,000	21,000	CD
12847	18	20	course	course	NN
12847	18	21	enrollments	enrollment	NNS
12847	18	22	from	from	IN
12847	18	23	March-	March-	NNP
12847	18	24	June.6	June.6	NNP
12847	18	25	To	to	TO
12847	18	26	help	help	VB
12847	18	27	those	those	DT
12847	18	28	who	who	WP
12847	18	29	did	do	VBD
12847	18	30	not	not	RB
12847	18	31	have	have	VB
12847	18	32	sufficient	sufficient	JJ
12847	18	33	broadband	broadband	NN
12847	18	34	Wifi	Wifi	NNP
12847	18	35	to	to	TO
12847	18	36	use	use	VB
12847	18	37	these	these	DT
12847	18	38	necessary	necessary	JJ
12847	18	39	resources	resource	NNS
12847	18	40	and	and	CC
12847	18	41	platforms	platform	NNS
12847	18	42	,	,	,
12847	18	43	many	many	JJ
12847	18	44	libraries	library	NNS
12847	18	45	left	leave	VBD
12847	18	46	their	-PRON-	PRP$
12847	18	47	Wifi	Wifi	NNP
12847	18	48	on	on	IN
12847	18	49	even	even	RB
12847	18	50	when	when	WRB
12847	18	51	the	the	DT
12847	18	52	building	building	NN
12847	18	53	was	be	VBD
12847	18	54	closed	closed	JJ
12847	18	55	to	to	TO
12847	18	56	allow	allow	VB
12847	18	57	access	access	NN
12847	18	58	to	to	IN
12847	18	59	those	those	DT
12847	18	60	in	in	IN
12847	18	61	the	the	DT
12847	18	62	vicinity	vicinity	NN
12847	18	63	of	of	IN
12847	18	64	the	the	DT
12847	18	65	building	building	NN
12847	18	66	.	.	.
12847	19	1	In	in	IN
12847	19	2	addition	addition	NN
12847	19	3	,	,	,
12847	19	4	many	many	JJ
12847	19	5	libraries	library	NNS
12847	19	6	purchased	purchase	VBD
12847	19	7	Wifi	Wifi	NNP
12847	19	8	hotspots	hotspot	NNS
12847	19	9	to	to	TO
12847	19	10	lend	lend	VB
12847	19	11	to	to	IN
12847	19	12	their	-PRON-	PRP$
12847	19	13	patrons	patron	NNS
12847	19	14	.	.	.
12847	20	1	According	accord	VBG
12847	20	2	to	to	IN
12847	20	3	Pew	Pew	NNP
12847	20	4	Research	Research	NNP
12847	20	5	,	,	,
12847	20	6	approximately	approximately	RB
12847	20	7	25	25	CD
12847	20	8	%	%	NN
12847	20	9	of	of	IN
12847	20	10	households	household	NNS
12847	20	11	do	do	VBP
12847	20	12	not	not	RB
12847	20	13	have	have	VB
12847	20	14	a	a	DT
12847	20	15	broadband	broadband	NN
12847	20	16	internet	internet	NN
12847	20	17	connection	connection	NN
12847	20	18	at	at	IN
12847	20	19	home.7	home.7	CD
12847	20	20	While	while	IN
12847	20	21	public	public	JJ
12847	20	22	libraries	library	NNS
12847	20	23	can	can	MD
12847	20	24	not	not	RB
12847	20	25	provide	provide	VB
12847	20	26	the	the	DT
12847	20	27	only	only	JJ
12847	20	28	local	local	JJ
12847	20	29	solution	solution	NN
12847	20	30	to	to	IN
12847	20	31	this	this	DT
12847	20	32	gap	gap	NN
12847	20	33	,	,	,
12847	20	34	here	here	RB
12847	20	35	are	be	VBP
12847	20	36	other	other	JJ
12847	20	37	steps	step	NNS
12847	20	38	libraries	library	NNS
12847	20	39	have	have	VBP
12847	20	40	been	be	VBN
12847	20	41	taking	take	VBG
12847	20	42	during	during	IN
12847	20	43	the	the	DT
12847	20	44	shutdown	shutdown	NN
12847	20	45	:	:	:
12847	20	46	•	•	NNP
12847	20	47	Strengthening	strengthen	VBG
12847	20	48	wireless	wireless	JJ
12847	20	49	signals	signal	NNS
12847	20	50	so	so	IN
12847	20	51	people	people	NNS
12847	20	52	can	can	MD
12847	20	53	access	access	VB
12847	20	54	wireless	wireless	NN
12847	20	55	from	from	IN
12847	20	56	outside	outside	JJ
12847	20	57	library	library	NN
12847	20	58	buildings	building	NNS
12847	20	59	.	.	.
12847	21	1	•	•	NNP
12847	21	2	Hosting	host	VBG
12847	21	3	drive	drive	VB
12847	21	4	-	-	HYPH
12847	21	5	up	up	RP
12847	21	6	Wifi	Wifi	NNP
12847	21	7	hotspot	hotspot	NN
12847	21	8	locations	location	NNS
12847	21	9	.	.	.
12847	22	1	•	•	VB
12847	22	2	Partnering	partner	VBG
12847	22	3	with	with	IN
12847	22	4	schools	school	NNS
12847	22	5	to	to	TO
12847	22	6	obtain	obtain	VB
12847	22	7	and	and	CC
12847	22	8	distribute	distribute	VB
12847	22	9	Wifi	Wifi	NNP
12847	22	10	hotspots	hotspot	NNS
12847	22	11	to	to	IN
12847	22	12	families	family	NNS
12847	22	13	in	in	IN
12847	22	14	need	need	NN
12847	22	15	.	.	.
12847	23	1	COMMUNITY	COMMUNITY	NNP
12847	23	2	ENGAGEMENT	ENGAGEMENT	NNP
12847	23	3	-	-	HYPH
12847	23	4	VIRTUALLY	VIRTUALLY	NNP
12847	23	5	Community	Community	NNP
12847	23	6	engagement	engagement	NN
12847	23	7	has	have	VBZ
12847	23	8	been	be	VBN
12847	23	9	vital	vital	JJ
12847	23	10	since	since	IN
12847	23	11	the	the	DT
12847	23	12	COVID-19	COVID-19	NNP
12847	23	13	lockdown	lockdown	NN
12847	23	14	.	.	.
12847	24	1	Both	both	DT
12847	24	2	librarians	librarian	NNS
12847	24	3	and	and	CC
12847	24	4	those	those	DT
12847	24	5	who	who	WP
12847	24	6	provide	provide	VBP
12847	24	7	library	library	NN
12847	24	8	programs	program	NNS
12847	24	9	to	to	IN
12847	24	10	the	the	DT
12847	24	11	public	public	NN
12847	24	12	had	have	VBD
12847	24	13	to	to	TO
12847	24	14	quickly	quickly	RB
12847	24	15	adjust	adjust	VB
12847	24	16	to	to	IN
12847	24	17	the	the	DT
12847	24	18	virtual	virtual	JJ
12847	24	19	world	world	NN
12847	24	20	in	in	IN
12847	24	21	which	which	WDT
12847	24	22	we	-PRON-	PRP
12847	24	23	were	be	VBD
12847	24	24	suddenly	suddenly	RB
12847	24	25	living	live	VBG
12847	24	26	.	.	.
12847	25	1	Using	use	VBG
12847	25	2	a	a	DT
12847	25	3	mixture	mixture	NN
12847	25	4	of	of	IN
12847	25	5	social	social	JJ
12847	25	6	media	medium	NNS
12847	25	7	platforms	platform	NNS
12847	25	8	,	,	,
12847	25	9	including	include	VBG
12847	25	10	Facebook	Facebook	NNP
12847	25	11	Live	Live	NNP
12847	25	12	and	and	CC
12847	25	13	Stories	Stories	NNPS
12847	25	14	,	,	,
12847	25	15	Discord	Discord	NNP
12847	25	16	,	,	,
12847	25	17	Instagram	Instagram	NNP
12847	25	18	,	,	,
12847	25	19	YouTube	YouTube	NNP
12847	25	20	,	,	,
12847	25	21	Zoom	Zoom	NNP
12847	25	22	,	,	,
12847	25	23	and	and	CC
12847	25	24	GoToMeeting	gotomeeting	CD
12847	25	25	,	,	,
12847	25	26	librarians	librarian	NNS
12847	25	27	flocked	flock	VBD
12847	25	28	to	to	IN
12847	25	29	the	the	DT
12847	25	30	internet	internet	NN
12847	25	31	,	,	,
12847	25	32	providing	provide	VBG
12847	25	33	a	a	DT
12847	25	34	wide	wide	JJ
12847	25	35	range	range	NN
12847	25	36	of	of	IN
12847	25	37	programming	programming	NN
12847	25	38	.	.	.
12847	26	1	Even	even	RB
12847	26	2	those	those	DT
12847	26	3	libraries	library	NNS
12847	26	4	that	that	WDT
12847	26	5	did	do	VBD
12847	26	6	not	not	RB
12847	26	7	previously	previously	RB
12847	26	8	have	have	VB
12847	26	9	any	any	DT
12847	26	10	virtual	virtual	JJ
12847	26	11	programs	program	NNS
12847	26	12	managed	manage	VBN
12847	26	13	to	to	TO
12847	26	14	very	very	RB
12847	26	15	quickly	quickly	RB
12847	26	16	provide	provide	VB
12847	26	17	quality	quality	NN
12847	26	18	programs	program	NNS
12847	26	19	to	to	IN
12847	26	20	their	-PRON-	PRP$
12847	26	21	patrons	patron	NNS
12847	26	22	.	.	.
12847	27	1	Virtual	virtual	JJ
12847	27	2	programming	programming	NN
12847	27	3	was	be	VBD
12847	27	4	not	not	RB
12847	27	5	available	available	JJ
12847	27	6	at	at	IN
12847	27	7	the	the	DT
12847	27	8	San	San	NNP
12847	27	9	José	José	NNP
12847	27	10	Public	Public	NNP
12847	27	11	Library	Library	NNP
12847	27	12	(	(	-LRB-
12847	27	13	SJPL	SJPL	NNP
12847	27	14	)	)	-RRB-
12847	27	15	prior	prior	RB
12847	27	16	to	to	IN
12847	27	17	the	the	DT
12847	27	18	shutdown	shutdown	NN
12847	27	19	.	.	.
12847	28	1	Librarians	Librarians	NNP
12847	28	2	quickly	quickly	RB
12847	28	3	started	start	VBD
12847	28	4	to	to	TO
12847	28	5	move	move	VB
12847	28	6	programs	program	NNS
12847	28	7	online	online	RB
12847	28	8	,	,	,
12847	28	9	including	include	VBG
12847	28	10	story	story	NN
12847	28	11	time	time	NN
12847	28	12	,	,	,
12847	28	13	and	and	CC
12847	28	14	created	create	VBD
12847	28	15	a	a	DT
12847	28	16	program	program	NN
12847	28	17	called	call	VBN
12847	28	18	Spring	Spring	NNP
12847	28	19	Into	into	IN
12847	28	20	Reading	Reading	NNP
12847	28	21	,	,	,
12847	28	22	similar	similar	JJ
12847	28	23	to	to	IN
12847	28	24	the	the	DT
12847	28	25	summer	summer	NN
12847	28	26	reading	read	VBG
12847	28	27	program	program	NN
12847	28	28	,	,	,
12847	28	29	to	to	TO
12847	28	30	continue	continue	VB
12847	28	31	to	to	TO
12847	28	32	encourage	encourage	VB
12847	28	33	families	family	NNS
12847	28	34	to	to	TO
12847	28	35	read	read	VB
12847	28	36	together	together	RB
12847	28	37	.	.	.
12847	29	1	They	-PRON-	PRP
12847	29	2	also	also	RB
12847	29	3	started	start	VBD
12847	29	4	a	a	DT
12847	29	5	weekly	weekly	JJ
12847	29	6	recorded	record	VBN
12847	29	7	story	story	NN
12847	29	8	time	time	NN
12847	29	9	,	,	,
12847	29	10	so	so	IN
12847	29	11	patrons	patron	NNS
12847	29	12	could	could	MD
12847	29	13	call	call	VB
12847	29	14	the	the	DT
12847	29	15	library	library	NN
12847	29	16	and	and	CC
12847	29	17	use	use	VB
12847	29	18	their	-PRON-	PRP$
12847	29	19	phones	phone	NNS
12847	29	20	to	to	TO
12847	29	21	hear	hear	VB
12847	29	22	a	a	DT
12847	29	23	story	story	NN
12847	29	24	.	.	.
12847	30	1	To	to	IN
12847	30	2	date	date	NN
12847	30	3	,	,	,
12847	30	4	SJPL	SJPL	NNP
12847	30	5	has	have	VBZ
12847	30	6	hosted	host	VBN
12847	30	7	over	over	IN
12847	30	8	2,000	2,000	CD
12847	30	9	virtual	virtual	JJ
12847	30	10	events	event	NNS
12847	30	11	since	since	IN
12847	30	12	the	the	DT
12847	30	13	lockdown	lockdown	NN
12847	30	14	began	begin	VBD
12847	30	15	on	on	IN
12847	30	16	March	March	NNP
12847	30	17	17th.8	17th.8	CD
12847	30	18	Some	some	DT
12847	30	19	libraries	library	NNS
12847	30	20	,	,	,
12847	30	21	like	like	IN
12847	30	22	the	the	DT
12847	30	23	Oceanside	Oceanside	NNP
12847	30	24	Library	Library	NNP
12847	30	25	in	in	IN
12847	30	26	New	New	NNP
12847	30	27	York	York	NNP
12847	30	28	,	,	,
12847	30	29	were	be	VBD
12847	30	30	offering	offer	VBG
12847	30	31	virtual	virtual	JJ
12847	30	32	programs	program	NNS
12847	30	33	before	before	IN
12847	30	34	the	the	DT
12847	30	35	pandemic	pandemic	NN
12847	30	36	.	.	.
12847	31	1	When	when	WRB
12847	31	2	the	the	DT
12847	31	3	library	library	NN
12847	31	4	closed	close	VBD
12847	31	5	on	on	IN
12847	31	6	March	March	NNP
12847	31	7	13	13	CD
12847	31	8	,	,	,
12847	31	9	the	the	DT
12847	31	10	team	team	NN
12847	31	11	started	start	VBD
12847	31	12	planning	plan	VBG
12847	31	13	to	to	TO
12847	31	14	move	move	VB
12847	31	15	completely	completely	RB
12847	31	16	virtual	virtual	JJ
12847	31	17	.	.	.
12847	32	1	Two	two	CD
12847	32	2	days	day	NNS
12847	32	3	later	later	RB
12847	32	4	,	,	,
12847	32	5	the	the	DT
12847	32	6	library	library	NN
12847	32	7	was	be	VBD
12847	32	8	offering	offer	VBG
12847	32	9	four	four	CD
12847	32	10	programs	program	NNS
12847	32	11	a	a	DT
12847	32	12	day	day	NN
12847	32	13	,	,	,
12847	32	14	including	include	VBG
12847	32	15	story	story	NN
12847	32	16	times	time	NNS
12847	32	17	,	,	,
12847	32	18	book	book	NN
12847	32	19	chats	chat	NNS
12847	32	20	,	,	,
12847	32	21	and	and	CC
12847	32	22	book	book	NN
12847	32	23	clubs	club	NNS
12847	32	24	.	.	.
12847	33	1	By	by	IN
12847	33	2	the	the	DT
12847	33	3	end	end	NN
12847	33	4	of	of	IN
12847	33	5	the	the	DT
12847	33	6	week	week	NN
12847	33	7	,	,	,
12847	33	8	they	-PRON-	PRP
12847	33	9	were	be	VBD
12847	33	10	offering	offer	VBG
12847	33	11	eight	eight	CD
12847	33	12	programs	program	NNS
12847	33	13	a	a	DT
12847	33	14	day.9	day.9	NN
12847	33	15	In	in	IN
12847	33	16	April	April	NNP
12847	33	17	,	,	,
12847	33	18	May	May	NNP
12847	33	19	,	,	,
12847	33	20	and	and	CC
12847	33	21	June	June	NNP
12847	33	22	,	,	,
12847	33	23	they	-PRON-	PRP
12847	33	24	found	find	VBD
12847	33	25	book	book	NN
12847	33	26	discussions	discussion	NNS
12847	33	27	and	and	CC
12847	33	28	story	story	NN
12847	33	29	times	time	NNS
12847	33	30	were	be	VBD
12847	33	31	the	the	DT
12847	33	32	most	most	RBS
12847	33	33	popular	popular	JJ
12847	33	34	programs	program	NNS
12847	33	35	.	.	.
12847	34	1	They	-PRON-	PRP
12847	34	2	then	then	RB
12847	34	3	started	start	VBD
12847	34	4	to	to	TO
12847	34	5	open	open	VB
12847	34	6	their	-PRON-	PRP$
12847	34	7	programs	program	NNS
12847	34	8	to	to	IN
12847	34	9	people	people	NNS
12847	34	10	from	from	IN
12847	34	11	out	out	IN
12847	34	12	of	of	IN
12847	34	13	state	state	NN
12847	34	14	,	,	,
12847	34	15	partnering	partner	VBG
12847	34	16	with	with	IN
12847	34	17	other	other	JJ
12847	34	18	libraries	library	NNS
12847	34	19	.	.	.
12847	35	1	The	the	DT
12847	35	2	result	result	NN
12847	35	3	?	?	.
12847	36	1	Program	program	NN
12847	36	2	attendance	attendance	NN
12847	36	3	has	have	VBZ
12847	36	4	increased	increase	VBN
12847	36	5	and	and	CC
12847	36	6	several	several	JJ
12847	36	7	Zoom	Zoom	NNP
12847	36	8	meeting	meeting	NN
12847	36	9	rooms	room	NNS
12847	36	10	have	have	VBP
12847	36	11	been	be	VBN
12847	36	12	maxed	maxe	VBN
12847	36	13	out.10	out.10	NNS
12847	36	14	Through	through	IN
12847	36	15	the	the	DT
12847	36	16	lockdown	lockdown	NN
12847	36	17	,	,	,
12847	36	18	library	library	NN
12847	36	19	patrons	patron	NNS
12847	36	20	have	have	VBP
12847	36	21	been	be	VBN
12847	36	22	exercising	exercise	VBG
12847	36	23	,	,	,
12847	36	24	listening	listen	VBG
12847	36	25	to	to	IN
12847	36	26	concerts	concert	NNS
12847	36	27	,	,	,
12847	36	28	taking	take	VBG
12847	36	29	virtual	virtual	JJ
12847	36	30	vacations	vacation	NNS
12847	36	31	,	,	,
12847	36	32	learning	learn	VBG
12847	36	33	new	new	JJ
12847	36	34	skills	skill	NNS
12847	36	35	,	,	,
12847	36	36	cooking	cooking	NN
12847	36	37	,	,	,
12847	36	38	playing	play	VBG
12847	36	39	games	game	NNS
12847	36	40	,	,	,
12847	36	41	and	and	CC
12847	36	42	reducing	reduce	VBG
12847	36	43	stress	stress	NN
12847	36	44	.	.	.
12847	37	1	This	this	DT
12847	37	2	incredible	incredible	JJ
12847	37	3	INFORMATION	information	NN
12847	37	4	TECHNOLOGY	technology	NN
12847	37	5	AND	and	CC
12847	37	6	LIBRARIES	library	NNS
12847	37	7	DECEMBER	DECEMBER	NNP
12847	37	8	2020	2020	CD
12847	37	9	PUBLIC	public	NN
12847	37	10	LIBRARIES	library	NNS
12847	37	11	RESPOND	respond	VB
12847	37	12	TO	to	IN
12847	37	13	THE	the	DT
12847	37	14	COVID-19	covid-19	JJ
12847	37	15	PANDEMIC	pandemic	NN
12847	37	16	|	|	NNS
12847	37	17	GODDARD	goddard	NN
12847	37	18	3	3	CD
12847	37	19	adaption	adaption	NN
12847	37	20	was	be	VBD
12847	37	21	only	only	RB
12847	37	22	possible	possible	JJ
12847	37	23	due	due	JJ
12847	37	24	to	to	IN
12847	37	25	library	library	NN
12847	37	26	worker	worker	NN
12847	37	27	’s	’s	POS
12847	37	28	quick	quick	JJ
12847	37	29	thinking	thinking	NN
12847	37	30	and	and	CC
12847	37	31	a	a	DT
12847	37	32	never	never	RB
12847	37	33	-	-	HYPH
12847	37	34	ending	end	VBG
12847	37	35	determination	determination	NN
12847	37	36	to	to	TO
12847	37	37	help	help	VB
12847	37	38	.	.	.
12847	38	1	DELIVERING	deliver	VBG
12847	38	2	INFORMATION	information	NN
12847	38	3	AND	and	CC
12847	38	4	MATERIALS	material	NNS
12847	38	5	WITH	with	IN
12847	38	6	A	a	DT
12847	38	7	NEW	NEW	NNP
12847	38	8	SERVICE	service	NN
12847	38	9	MODEL	MODEL	NNP
12847	38	10	At	at	IN
12847	38	11	the	the	DT
12847	38	12	San	San	NNP
12847	38	13	Jose	Jose	NNP
12847	38	14	Public	Public	NNP
12847	38	15	Library	Library	NNP
12847	38	16	(	(	-LRB-
12847	38	17	SJPL	SJPL	NNP
12847	38	18	)	)	-RRB-
12847	38	19	,	,	,
12847	38	20	which	which	WDT
12847	38	21	has	have	VBZ
12847	38	22	over	over	IN
12847	38	23	500,000	500,000	CD
12847	38	24	library	library	NN
12847	38	25	members	member	NNS
12847	38	26	,	,	,
12847	38	27	library	library	NN
12847	38	28	staff	staff	NN
12847	38	29	had	have	VBD
12847	38	30	to	to	TO
12847	38	31	quickly	quickly	RB
12847	38	32	shift	shift	VB
12847	38	33	to	to	IN
12847	38	34	a	a	DT
12847	38	35	new	new	JJ
12847	38	36	online	online	JJ
12847	38	37	reality	reality	NN
12847	38	38	just	just	RB
12847	38	39	after	after	IN
12847	38	40	the	the	DT
12847	38	41	shutdown	shutdown	NN
12847	38	42	.	.	.
12847	39	1	To	to	TO
12847	39	2	help	help	VB
12847	39	3	patrons	patron	NNS
12847	39	4	get	get	VB
12847	39	5	the	the	DT
12847	39	6	most	most	JJS
12847	39	7	from	from	IN
12847	39	8	their	-PRON-	PRP$
12847	39	9	electronic	electronic	JJ
12847	39	10	resources	resource	NNS
12847	39	11	,	,	,
12847	39	12	SJPL	SJPL	NNP
12847	39	13	used	use	VBD
12847	39	14	LibAnswers	libanswer	NNS
12847	39	15	to	to	TO
12847	39	16	post	post	VB
12847	39	17	FAQs	faq	NNS
12847	39	18	and	and	CC
12847	39	19	email	email	NN
12847	39	20	responses	response	NNS
12847	39	21	to	to	IN
12847	39	22	their	-PRON-	PRP$
12847	39	23	issues	issue	NNS
12847	39	24	and	and	CC
12847	39	25	questions	question	NNS
12847	39	26	.	.	.
12847	40	1	When	when	WRB
12847	40	2	a	a	DT
12847	40	3	librarian	librarian	NN
12847	40	4	was	be	VBD
12847	40	5	available	available	JJ
12847	40	6	,	,	,
12847	40	7	patrons	patron	NNS
12847	40	8	could	could	MD
12847	40	9	use	use	VB
12847	40	10	LibChat	LibChat	NNP
12847	40	11	to	to	TO
12847	40	12	ask	ask	VB
12847	40	13	questions	question	NNS
12847	40	14	in	in	IN
12847	40	15	real	real	JJ
12847	40	16	-	-	HYPH
12847	40	17	time	time	NN
12847	40	18	.	.	.
12847	41	1	Because	because	IN
12847	41	2	no	no	DT
12847	41	3	one	one	NN
12847	41	4	was	be	VBD
12847	41	5	in	in	IN
12847	41	6	the	the	DT
12847	41	7	library	library	NN
12847	41	8	buildings	building	NNS
12847	41	9	to	to	TO
12847	41	10	answer	answer	VB
12847	41	11	phones	phone	NNS
12847	41	12	,	,	,
12847	41	13	LibAnswers	LibAnswers	NNPS
12847	41	14	and	and	CC
12847	41	15	LibChat	LibChat	NNP
12847	41	16	became	become	VBD
12847	41	17	the	the	DT
12847	41	18	only	only	JJ
12847	41	19	way	way	NN
12847	41	20	the	the	DT
12847	41	21	public	public	NN
12847	41	22	could	could	MD
12847	41	23	communicate	communicate	VB
12847	41	24	with	with	IN
12847	41	25	staff	staff	NN
12847	41	26	.	.	.
12847	42	1	Chat	chat	JJ
12847	42	2	reference	reference	NN
12847	42	3	conversations	conversation	NNS
12847	42	4	increased	increase	VBN
12847	42	5	by	by	IN
12847	42	6	nearly	nearly	RB
12847	42	7	400%—from	400%—from	CD
12847	42	8	approximately	approximately	RB
12847	42	9	40	40	CD
12847	42	10	chat	chat	NN
12847	42	11	sessions	session	NNS
12847	42	12	per	per	IN
12847	42	13	day	day	NN
12847	42	14	to	to	IN
12847	42	15	160	160	CD
12847	42	16	per	per	IN
12847	42	17	day	day	NN
12847	42	18	.	.	.
12847	43	1	The	the	DT
12847	43	2	chat	chat	NN
12847	43	3	service	service	NN
12847	43	4	was	be	VBD
12847	43	5	also	also	RB
12847	43	6	made	make	VBN
12847	43	7	available	available	JJ
12847	43	8	in	in	IN
12847	43	9	Spanish	spanish	JJ
12847	43	10	,	,	,
12847	43	11	Vietnamese	vietnamese	JJ
12847	43	12	,	,	,
12847	43	13	and	and	CC
12847	43	14	Chinese	chinese	JJ
12847	43	15	.	.	.
12847	44	1	When	when	WRB
12847	44	2	the	the	DT
12847	44	3	library	library	NN
12847	44	4	implemented	implement	VBD
12847	44	5	its	-PRON-	PRP$
12847	44	6	Express	Express	NNP
12847	44	7	Pickup	Pickup	NNP
12847	44	8	service	service	NN
12847	44	9	,	,	,
12847	44	10	SJPL	SJPL	NNP
12847	44	11	utilized	utilize	VBD
12847	44	12	the	the	DT
12847	44	13	Spaces	Spaces	NNPS
12847	44	14	functionality	functionality	NN
12847	44	15	in	in	IN
12847	44	16	LibCal	LibCal	NNP
12847	44	17	to	to	TO
12847	44	18	allow	allow	VB
12847	44	19	patrons	patron	NNS
12847	44	20	to	to	TO
12847	44	21	create	create	VB
12847	44	22	pickup	pickup	JJ
12847	44	23	appointments	appointment	NNS
12847	44	24	.	.	.
12847	45	1	When	when	WRB
12847	45	2	patrons	patron	NNS
12847	45	3	arrived	arrive	VBD
12847	45	4	at	at	IN
12847	45	5	the	the	DT
12847	45	6	library	library	NN
12847	45	7	for	for	IN
12847	45	8	their	-PRON-	PRP$
12847	45	9	appointment	appointment	NN
12847	45	10	,	,	,
12847	45	11	the	the	DT
12847	45	12	SMS	SMS	NNP
12847	45	13	functionality	functionality	NN
12847	45	14	in	in	IN
12847	45	15	LibAnswers	libanswer	NNS
12847	45	16	allowed	allow	VBD
12847	45	17	patrons	patron	NNS
12847	45	18	to	to	IN
12847	45	19	text	text	NN
12847	45	20	staff	staff	NN
12847	45	21	upon	upon	IN
12847	45	22	arrival	arrival	NN
12847	45	23	.	.	.
12847	46	1	Through	through	IN
12847	46	2	the	the	DT
12847	46	3	City	City	NNP
12847	46	4	of	of	IN
12847	46	5	San	San	NNP
12847	46	6	José	José	NNP
12847	46	7	’s	’s	POS
12847	46	8	SJ	SJ	NNP
12847	46	9	Access	Access	NNP
12847	46	10	initiative	initiative	NN
12847	46	11	,	,	,
12847	46	12	which	which	WDT
12847	46	13	aims	aim	VBZ
12847	46	14	to	to	TO
12847	46	15	help	help	VB
12847	46	16	bridge	bridge	VB
12847	46	17	the	the	DT
12847	46	18	digital	digital	JJ
12847	46	19	divide	divide	NN
12847	46	20	in	in	IN
12847	46	21	the	the	DT
12847	46	22	city	city	NN
12847	46	23	,	,	,
12847	46	24	SJPL	SJPL	NNP
12847	46	25	worked	work	VBD
12847	46	26	closely	closely	RB
12847	46	27	with	with	IN
12847	46	28	other	other	JJ
12847	46	29	city	city	NN
12847	46	30	departments	department	NNS
12847	46	31	,	,	,
12847	46	32	and	and	CC
12847	46	33	the	the	DT
12847	46	34	Santa	Santa	NNP
12847	46	35	Clara	Clara	NNP
12847	46	36	County	County	NNP
12847	46	37	Office	Office	NNP
12847	46	38	of	of	IN
12847	46	39	Education	Education	NNP
12847	46	40	,	,	,
12847	46	41	to	to	TO
12847	46	42	purchase	purchase	VB
12847	46	43	approximately	approximately	RB
12847	46	44	16,000	16,000	CD
12847	46	45	high	high	JJ
12847	46	46	-	-	HYPH
12847	46	47	speed	speed	NN
12847	46	48	AT&T	AT&T	NNP
12847	46	49	hotspots	hotspot	NNS
12847	46	50	for	for	IN
12847	46	51	students	student	NNS
12847	46	52	and	and	CC
12847	46	53	the	the	DT
12847	46	54	public.11	public.11	NNP
12847	46	55	Working	work	VBG
12847	46	56	Towards	towards	IN
12847	46	57	the	the	DT
12847	46	58	New	new	JJ
12847	46	59	Normal	Normal	NNP
12847	46	60	The	the	DT
12847	46	61	American	American	NNP
12847	46	62	Library	Library	NNP
12847	46	63	Association	Association	NNP
12847	46	64	(	(	-LRB-
12847	46	65	ALA	ALA	NNP
12847	46	66	)	)	-RRB-
12847	46	67	is	be	VBZ
12847	46	68	committed	commit	VBN
12847	46	69	to	to	TO
12847	46	70	advocate	advocate	VB
12847	46	71	strongly	strongly	RB
12847	46	72	for	for	IN
12847	46	73	libraries	library	NNS
12847	46	74	on	on	IN
12847	46	75	several	several	JJ
12847	46	76	different	different	JJ
12847	46	77	fronts	front	NNS
12847	46	78	.	.	.
12847	47	1	Thanks	thank	NNS
12847	47	2	to	to	IN
12847	47	3	thousands	thousand	NNS
12847	47	4	of	of	IN
12847	47	5	advocate	advocate	NN
12847	47	6	communications	communication	NNS
12847	47	7	with	with	IN
12847	47	8	Congress	Congress	NNP
12847	47	9	,	,	,
12847	47	10	libraries	library	NNS
12847	47	11	secured	secure	VBD
12847	47	12	$	$	$
12847	47	13	50	50	CD
12847	47	14	million	million	CD
12847	47	15	for	for	IN
12847	47	16	the	the	DT
12847	47	17	Institute	Institute	NNP
12847	47	18	of	of	IN
12847	47	19	Museum	Museum	NNP
12847	47	20	and	and	CC
12847	47	21	Library	Library	NNP
12847	47	22	Services	Services	NNPS
12847	47	23	(	(	-LRB-
12847	47	24	IMLS	IMLS	NNP
12847	47	25	)	)	-RRB-
12847	47	26	in	in	IN
12847	47	27	the	the	DT
12847	47	28	Coronavirus	Coronavirus	NNP
12847	47	29	Aid	Aid	NNP
12847	47	30	,	,	,
12847	47	31	Relief	Relief	NNP
12847	47	32	,	,	,
12847	47	33	and	and	CC
12847	47	34	Economic	Economic	NNP
12847	47	35	Security	Security	NNP
12847	47	36	(	(	-LRB-
12847	47	37	CARES	CARES	NNP
12847	47	38	)	)	-RRB-
12847	47	39	Act	Act	NNP
12847	47	40	.	.	.
12847	48	1	This	this	DT
12847	48	2	enabled	enable	VBD
12847	48	3	libraries	library	NNS
12847	48	4	and	and	CC
12847	48	5	museums	museum	NNS
12847	48	6	to	to	TO
12847	48	7	apply	apply	VB
12847	48	8	for	for	IN
12847	48	9	grants	grant	NNS
12847	48	10	during	during	IN
12847	48	11	this	this	DT
12847	48	12	time	time	NN
12847	48	13	of	of	IN
12847	48	14	need.12	need.12	NNP
12847	48	15	In	in	IN
12847	48	16	addition	addition	NN
12847	48	17	,	,	,
12847	48	18	the	the	DT
12847	48	19	ALA	ALA	NNP
12847	48	20	is	be	VBZ
12847	48	21	currently	currently	RB
12847	48	22	advocating	advocate	VBG
12847	48	23	for	for	IN
12847	48	24	the	the	DT
12847	48	25	passage	passage	NN
12847	48	26	of	of	IN
12847	48	27	the	the	DT
12847	48	28	Library	Library	NNP
12847	48	29	Stabilization	Stabilization	NNP
12847	48	30	Fund	Fund	NNP
12847	48	31	Act	Act	NNP
12847	48	32	(	(	-LRB-
12847	48	33	S.4181	S.4181	NNP
12847	48	34	/	/	SYM
12847	48	35	H.R.7486	H.R.7486	NNP
12847	48	36	)	)	-RRB-
12847	48	37	to	to	TO
12847	48	38	allow	allow	VB
12847	48	39	 	 	_SP
12847	48	40	libraries	library	NNS
12847	48	41	to	to	IN
12847	48	42	 	 	_SP
12847	48	43	retain	retain	VB
12847	48	44	staff	staff	NN
12847	48	45	,	,	,
12847	48	46	 	 	_SP
12847	48	47	maintain	maintain	VBP
12847	48	48	services	service	NNS
12847	48	49	,	,	,
12847	48	50	and	and	CC
12847	48	51	safely	safely	RB
12847	48	52	keep	keep	VB
12847	48	53	communities	community	NNS
12847	48	54	connected	connect	VBN
12847	48	55	and	and	CC
12847	48	56	informed	informed	JJ
12847	48	57	.	.	.
12847	49	1	The	the	DT
12847	49	2	legislation	legislation	NN
12847	49	3	calls	call	VBZ
12847	49	4	for	for	IN
12847	49	5	$	$	$
12847	49	6	2	2	CD
12847	49	7	billion	billion	CD
12847	49	8	in	in	IN
12847	49	9	emergency	emergency	NN
12847	49	10	recovery	recovery	NN
12847	49	11	funding	funding	NN
12847	49	12	for	for	IN
12847	49	13	America	America	NNP
12847	49	14	's	's	POS
12847	49	15	libraries	library	NNS
12847	49	16	through	through	IN
12847	49	17	the	the	DT
12847	49	18	Institute	Institute	NNP
12847	49	19	of	of	IN
12847	49	20	Museum	Museum	NNP
12847	49	21	and	and	CC
12847	49	22	Library	Library	NNP
12847	49	23	Services	Services	NNPS
12847	49	24	(	(	-LRB-
12847	49	25	IMLS).13	imls).13	UH
12847	49	26	While	while	IN
12847	49	27	the	the	DT
12847	49	28	ALA	ALA	NNP
12847	49	29	is	be	VBZ
12847	49	30	rightly	rightly	RB
12847	49	31	advocating	advocate	VBG
12847	49	32	for	for	IN
12847	49	33	these	these	DT
12847	49	34	emergency	emergency	NN
12847	49	35	funds	fund	NNS
12847	49	36	,	,	,
12847	49	37	public	public	JJ
12847	49	38	librarians	librarian	NNS
12847	49	39	and	and	CC
12847	49	40	administrators	administrator	NNS
12847	49	41	should	should	MD
12847	49	42	take	take	VB
12847	49	43	advantage	advantage	NN
12847	49	44	of	of	IN
12847	49	45	this	this	DT
12847	49	46	time	time	NN
12847	49	47	to	to	TO
12847	49	48	strategically	strategically	RB
12847	49	49	review	review	VB
12847	49	50	what	what	WP
12847	49	51	has	have	VBZ
12847	49	52	been	be	VBN
12847	49	53	put	put	VBN
12847	49	54	into	into	IN
12847	49	55	place	place	NN
12847	49	56	to	to	TO
12847	49	57	react	react	VB
12847	49	58	to	to	IN
12847	49	59	the	the	DT
12847	49	60	COVID-19	covid-19	JJ
12847	49	61	pandemic	pandemic	NN
12847	49	62	,	,	,
12847	49	63	and	and	CC
12847	49	64	plan	plan	VB
12847	49	65	for	for	IN
12847	49	66	the	the	DT
12847	49	67	long	long	JJ
12847	49	68	term	term	NN
12847	49	69	.	.	.
12847	50	1	While	while	IN
12847	50	2	it	-PRON-	PRP
12847	50	3	is	be	VBZ
12847	50	4	true	true	JJ
12847	50	5	that	that	IN
12847	50	6	libraries	library	NNS
12847	50	7	are	be	VBP
12847	50	8	physical	physical	JJ
12847	50	9	spaces	space	NNS
12847	50	10	,	,	,
12847	50	11	they	-PRON-	PRP
12847	50	12	are	be	VBP
12847	50	13	also	also	RB
12847	50	14	technology	technology	NN
12847	50	15	-	-	HYPH
12847	50	16	driven	drive	VBN
12847	50	17	services	service	NNS
12847	50	18	for	for	IN
12847	50	19	learning	learning	NN
12847	50	20	and	and	CC
12847	50	21	connections	connection	NNS
12847	50	22	for	for	IN
12847	50	23	all	all	DT
12847	50	24	ages	age	NNS
12847	50	25	.	.	.
12847	51	1	Additionally	additionally	RB
12847	51	2	,	,	,
12847	51	3	they	-PRON-	PRP
12847	51	4	have	have	VBP
12847	51	5	shown	show	VBN
12847	51	6	that	that	IN
12847	51	7	due	due	IN
12847	51	8	to	to	IN
12847	51	9	this	this	DT
12847	51	10	new	new	JJ
12847	51	11	service	service	NN
12847	51	12	model	model	NN
12847	51	13	,	,	,
12847	51	14	access	access	NN
12847	51	15	has	have	VBZ
12847	51	16	expo	expo	NN
12847	51	17	nentially	nentially	RB
12847	51	18	expanded	expand	VBN
12847	51	19	to	to	IN
12847	51	20	new	new	JJ
12847	51	21	patrons	patron	NNS
12847	51	22	,	,	,
12847	51	23	showing	show	VBG
12847	51	24	tremendous	tremendous	JJ
12847	51	25	value	value	NN
12847	51	26	when	when	WRB
12847	51	27	it	-PRON-	PRP
12847	51	28	comes	come	VBZ
12847	51	29	to	to	IN
12847	51	30	education	education	NN
12847	51	31	and	and	CC
12847	51	32	engagement	engagement	NN
12847	51	33	.	.	.
12847	52	1	INFORMATION	INFORMATION	NNP
12847	52	2	TECHNOLOGY	technology	NN
12847	52	3	AND	and	CC
12847	52	4	LIBRARIES	library	NNS
12847	52	5	DECEMBER	DECEMBER	NNP
12847	52	6	2020	2020	CD
12847	52	7	PUBLIC	public	NN
12847	52	8	LIBRARIES	library	NNS
12847	52	9	RESPOND	respond	VB
12847	52	10	TO	to	IN
12847	52	11	THE	the	DT
12847	52	12	COVID-19	covid-19	JJ
12847	52	13	PANDEMIC	PANDEMIC	NNP
12847	52	14	|	|	NNS
12847	52	15	GODDARD	goddard	NN
12847	52	16	4	4	CD
12847	52	17	This	this	DT
12847	52	18	new	new	JJ
12847	52	19	service	service	NN
12847	52	20	model	model	NN
12847	52	21	should	should	MD
12847	52	22	be	be	VB
12847	52	23	preserved	preserve	VBN
12847	52	24	.	.	.
12847	53	1	Programs	program	NNS
12847	53	2	that	that	WDT
12847	53	3	engage	engage	VBP
12847	53	4	our	-PRON-	PRP$
12847	53	5	communities	community	NNS
12847	53	6	should	should	MD
12847	53	7	be	be	VB
12847	53	8	both	both	CC
12847	53	9	physical	physical	JJ
12847	53	10	and	and	CC
12847	53	11	virtual	virtual	JJ
12847	53	12	.	.	.
12847	54	1	Physical	physical	JJ
12847	54	2	media	medium	NNS
12847	54	3	and	and	CC
12847	54	4	books	book	NNS
12847	54	5	should	should	MD
12847	54	6	be	be	VB
12847	54	7	provided	provide	VBN
12847	54	8	both	both	CC
12847	54	9	at	at	IN
12847	54	10	the	the	DT
12847	54	11	circulation	circulation	NN
12847	54	12	desk	desk	NN
12847	54	13	and	and	CC
12847	54	14	through	through	IN
12847	54	15	a	a	DT
12847	54	16	contactless	contactless	NN
12847	54	17	service	service	NN
12847	54	18	.	.	.
12847	55	1	Reference	reference	NN
12847	55	2	services	service	NNS
12847	55	3	should	should	MD
12847	55	4	be	be	VB
12847	55	5	provided	provide	VBN
12847	55	6	both	both	CC
12847	55	7	at	at	IN
12847	55	8	the	the	DT
12847	55	9	reference	reference	NN
12847	55	10	desk	desk	NN
12847	55	11	,	,	,
12847	55	12	and	and	CC
12847	55	13	through	through	IN
12847	55	14	chat	chat	JJ
12847	55	15	reference	reference	NN
12847	55	16	services	service	NNS
12847	55	17	.	.	.
12847	56	1	This	this	DT
12847	56	2	must	must	MD
12847	56	3	be	be	VB
12847	56	4	our	-PRON-	PRP$
12847	56	5	new	new	JJ
12847	56	6	normal	normal	NN
12847	56	7	.	.	.
12847	57	1	ENDNOTES	endnote	NNS
12847	57	2	1	1	CD
12847	57	3	David	David	NNP
12847	57	4	Burleigh	Burleigh	NNP
12847	57	5	,	,	,
12847	57	6	Director	Director	NNP
12847	57	7	,	,	,
12847	57	8	Brand	Brand	NNP
12847	57	9	Marketing	Marketing	NNP
12847	57	10	&	&	CC
12847	57	11	Communication	Communication	NNP
12847	57	12	at	at	IN
12847	57	13	Overdrive	overdrive	JJ
12847	57	14	,	,	,
12847	57	15	phone	phone	NN
12847	57	16	conversation	conversation	NN
12847	57	17	with	with	IN
12847	57	18	author	author	NN
12847	57	19	,	,	,
12847	57	20	October	October	NNP
12847	57	21	9	9	CD
12847	57	22	,	,	,
12847	57	23	2020	2020	CD
12847	57	24	.	.	.
12847	58	1	2	2	CD
12847	58	2	Maureen	Maureen	NNP
12847	58	3	McDonald	McDonald	NNP
12847	58	4	,	,	,
12847	58	5	Special	Special	NNP
12847	58	6	Projects	Projects	NNP
12847	58	7	Supervisor	Supervisor	NNP
12847	58	8	at	at	IN
12847	58	9	the	the	DT
12847	58	10	Suffolk	Suffolk	NNP
12847	58	11	Cooperative	Cooperative	NNP
12847	58	12	Library	Library	NNP
12847	58	13	System	System	NNP
12847	58	14	,	,	,
12847	58	15	phone	phone	NN
12847	58	16	conversation	conversation	NN
12847	58	17	,	,	,
12847	58	18	September	September	NNP
12847	58	19	14	14	CD
12847	58	20	,	,	,
12847	58	21	2020	2020	CD
12847	58	22	.	.	.
12847	59	1	3	3	CD
12847	59	2	Burleigh	Burleigh	NNP
12847	59	3	.	.	.
12847	60	1	4	4	CD
12847	60	2	McDonald	McDonald	NNP
12847	60	3	.	.	.
12847	61	1	5	5	CD
12847	61	2	Kayla	Kayla	NNP
12847	61	3	Siefker	Siefker	NNP
12847	61	4	,	,	,
12847	61	5	Head	Head	NNP
12847	61	6	of	of	IN
12847	61	7	Media	Media	NNP
12847	61	8	&	&	CC
12847	61	9	Public	Public	NNP
12847	61	10	Relations	Relations	NNPS
12847	61	11	at	at	IN
12847	61	12	Gale	Gale	NNP
12847	61	13	,	,	,
12847	61	14	a	a	DT
12847	61	15	Cengage	Cengage	NNP
12847	61	16	Company	Company	NNP
12847	61	17	,	,	,
12847	61	18	Brian	Brian	NNP
12847	61	19	Risse	Risse	NNP
12847	61	20	,	,	,
12847	61	21	VP	VP	NNP
12847	61	22	of	of	IN
12847	61	23	Sales	Sales	NNPS
12847	61	24	–	–	:
12847	61	25	Public	Public	NNP
12847	61	26	Libraries	Libraries	NNPS
12847	61	27	.	.	.
12847	62	1	Muna	Muna	NNP
12847	62	2	Sharif	Sharif	NNP
12847	62	3	,	,	,
12847	62	4	Product	Product	NNP
12847	62	5	Manager	Manager	NNP
12847	62	6	,	,	,
12847	62	7	Discovery	Discovery	NNP
12847	62	8	&	&	CC
12847	62	9	Analytics	Analytics	NNP
12847	62	10	,	,	,
12847	62	11	phone	phone	NN
12847	62	12	conversation	conversation	NN
12847	62	13	with	with	IN
12847	62	14	author	author	NN
12847	62	15	,	,	,
12847	62	16	October	October	NNP
12847	62	17	16	16	CD
12847	62	18	,	,	,
12847	62	19	2020	2020	CD
12847	62	20	.	.	.
12847	63	1	6	6	CD
12847	63	2	Siefker	siefker	NN
12847	63	3	.	.	.
12847	64	1	7	7	CD
12847	64	2	Pew	Pew	NNP
12847	64	3	Research	Research	NNP
12847	64	4	Center	Center	NNP
12847	64	5	,	,	,
12847	64	6	“	"	``
12847	64	7	Internet	internet	NN
12847	64	8	/	/	SYM
12847	64	9	Broadband	Broadband	NNP
12847	64	10	Fact	Fact	NNP
12847	64	11	Sheet	Sheet	NNP
12847	64	12	,	,	,
12847	64	13	”	"	''
12847	64	14	June	June	NNP
12847	64	15	12	12	CD
12847	64	16	,	,	,
12847	64	17	2019	2019	CD
12847	64	18	,	,	,
12847	64	19	accessed	access	VBD
12847	64	20	October	October	NNP
12847	64	21	13	13	CD
12847	64	22	,	,	,
12847	64	23	2020	2020	CD
12847	64	24	,	,	,
12847	64	25	https://www.pewresearch.org/internet/fact-sheet/internet-broadband/.	https://www.pewresearch.org/internet/fact-sheet/internet-broadband/.	NNP
12847	65	1	8	8	CD
12847	65	2	Laurie	Laurie	NNP
12847	65	3	Willis	Willis	NNP
12847	65	4	,	,	,
12847	65	5	Web	Web	NNP
12847	65	6	Services	Services	NNPS
12847	65	7	at	at	IN
12847	65	8	SJPL	SJPL	NNP
12847	65	9	,	,	,
12847	65	10	Phone	phone	NN
12847	65	11	conversation	conversation	NN
12847	65	12	with	with	IN
12847	65	13	author	author	NN
12847	65	14	,	,	,
12847	65	15	October	October	NNP
12847	65	16	14	14	CD
12847	65	17	,	,	,
12847	65	18	2020	2020	CD
12847	65	19	.	.	.
12847	66	1	9	9	CD
12847	66	2	Erica	Erica	NNP
12847	66	3	Freudenberger	Freudenberger	NNP
12847	66	4	,	,	,
12847	66	5	“	"	``
12847	66	6	Programming	program	VBG
12847	66	7	Through	through	IN
12847	66	8	the	the	DT
12847	66	9	Pandemic	Pandemic	NNP
12847	66	10	,	,	,
12847	66	11	”	"	''
12847	66	12	Library	Library	NNP
12847	66	13	Journal	Journal	NNP
12847	66	14	,	,	,
12847	66	15	May	May	NNP
12847	66	16	22	22	CD
12847	66	17	,	,	,
12847	66	18	2020	2020	CD
12847	66	19	,	,	,
12847	66	20	https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-	https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-	NNP
12847	66	21	19	19	CD
12847	66	22	.	.	.
12847	67	1	10	10	CD
12847	67	2	Tony	Tony	NNP
12847	67	3	Iovino	Iovino	NNP
12847	67	4	,	,	,
12847	67	5	Assistant	Assistant	NNP
12847	67	6	Director	Director	NNP
12847	67	7	for	for	IN
12847	67	8	Community	Community	NNP
12847	67	9	Services	Services	NNP
12847	67	10	at	at	IN
12847	67	11	the	the	DT
12847	67	12	Oceanside	Oceanside	NNP
12847	67	13	Library	Library	NNP
12847	67	14	,	,	,
12847	67	15	phone	phone	NN
12847	67	16	conversation	conversation	NN
12847	67	17	with	with	IN
12847	67	18	author	author	NN
12847	67	19	,	,	,
12847	67	20	October	October	NNP
12847	67	21	19	19	CD
12847	67	22	,	,	,
12847	67	23	2020	2020	CD
12847	67	24	.	.	.
12847	68	1	11	11	CD
12847	68	2	Willis	Willis	NNP
12847	68	3	.	.	.
12847	69	1	12	12	CD
12847	69	2	American	American	NNP
12847	69	3	Library	Library	NNP
12847	69	4	Association	Association	NNP
12847	69	5	,	,	,
12847	69	6	“	"	``
12847	69	7	Advocacy	Advocacy	NNP
12847	69	8	&	&	CC
12847	69	9	Policy	Policy	NNP
12847	69	10	,	,	,
12847	69	11	”	"	''
12847	69	12	accessed	access	VBD
12847	69	13	October	October	NNP
12847	69	14	15	15	CD
12847	69	15	,	,	,
12847	69	16	2020	2020	CD
12847	69	17	,	,	,
12847	69	18	http://www.ala.org/tools/covid/advocacy-policy	http://www.ala.org/tools/covid/advocacy-policy	NNP
12847	69	19	.	.	.
12847	70	1	13	13	CD
12847	70	2	Ibid	ibid	RB
12847	70	3	.	.	.
12847	71	1	https://www.pewresearch.org/internet/fact-sheet/internet-broadband/	https://www.pewresearch.org/internet/fact-sheet/internet-broadband/	NNP
12847	71	2	https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-19	https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-19	NNP
12847	71	3	https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-19	https://www.libraryjournal.com/?detailStory=Programming-Through-the-Pandemic-covid-19	NNP
12847	71	4	http://www.ala.org/tools/covid/advocacy-policy	http://www.ala.org/tools/covid/advocacy-policy	NNP
12847	71	5	Exponential	Exponential	NNP
12847	71	6	Increases	Increases	NNPS
12847	71	7	in	in	IN
12847	71	8	Electronic	Electronic	NNP
12847	71	9	Resource	Resource	NNP
12847	71	10	Usage	Usage	NNP
12847	71	11	Community	Community	NNP
12847	71	12	Engagement	Engagement	NNP
12847	71	13	-	-	:
12847	71	14	Virtually	virtually	RB
12847	71	15	Delivering	Delivering	NNP
12847	71	16	Information	information	NN
12847	71	17	and	and	CC
12847	71	18	Materials	material	NNS
12847	71	19	with	with	IN
12847	71	20	a	a	DT
12847	71	21	New	New	NNP
12847	71	22	Service	Service	NNP
12847	71	23	Model	Model	NNP
12847	71	24	ENDNOTES	ENDNOTES	NNP