id sid tid token lemma pos 9190 1 1 Library Library NNP 9190 1 2 Discovery Discovery NNP 9190 1 3 Products Products NNPS 9190 1 4 : : : 9190 1 5 Discovering Discovering NNP 9190 1 6 User User NNP 9190 1 7 Expectations Expectations NNPS 9190 1 8 through through IN 9190 1 9 Failure Failure NNP 9190 1 10 Analysis Analysis NNP 9190 1 11 Irina Irina NNP 9190 1 12 Trapido Trapido NNP 9190 1 13 INFORMATION INFORMATION VBD 9190 1 14 TECHNOLOGY technology NN 9190 1 15 AND and CC 9190 1 16 LIBRARIES LIBRARIES NNP 9190 1 17 | | NNP 9190 1 18 SEPTEMBER SEPTEMBER NNP 9190 1 19 2016 2016 CD 9190 1 20 9 9 CD 9190 1 21 ABSTRACT ABSTRACT NNP 9190 1 22 As as IN 9190 1 23 the the DT 9190 1 24 new new JJ 9190 1 25 generation generation NN 9190 1 26 of of IN 9190 1 27 discovery discovery NN 9190 1 28 systems system NNS 9190 1 29 evolve evolve VBP 9190 1 30 and and CC 9190 1 31 gain gain VB 9190 1 32 maturity maturity NN 9190 1 33 , , , 9190 1 34 it -PRON- PRP 9190 1 35 is be VBZ 9190 1 36 important important JJ 9190 1 37 to to TO 9190 1 38 continually continually RB 9190 1 39 focus focus VB 9190 1 40 on on IN 9190 1 41 how how WRB 9190 1 42 users user NNS 9190 1 43 interact interact VBP 9190 1 44 with with IN 9190 1 45 these these DT 9190 1 46 tools tool NNS 9190 1 47 and and CC 9190 1 48 what what WP 9190 1 49 areas area NNS 9190 1 50 they -PRON- PRP 9190 1 51 find find VBP 9190 1 52 problematic problematic JJ 9190 1 53 . . . 9190 2 1 This this DT 9190 2 2 study study NN 9190 2 3 looks look VBZ 9190 2 4 at at IN 9190 2 5 user user NN 9190 2 6 interactions interaction NNS 9190 2 7 within within IN 9190 2 8 SearchWorks SearchWorks NNP 9190 2 9 , , , 9190 2 10 a a DT 9190 2 11 discovery discovery NN 9190 2 12 system system NN 9190 2 13 developed develop VBN 9190 2 14 by by IN 9190 2 15 Stanford Stanford NNP 9190 2 16 University University NNP 9190 2 17 Libraries Libraries NNPS 9190 2 18 , , , 9190 2 19 with with IN 9190 2 20 an an DT 9190 2 21 emphasis emphasis NN 9190 2 22 on on IN 9190 2 23 identifying identify VBG 9190 2 24 and and CC 9190 2 25 analyzing analyzing JJ 9190 2 26 problematic problematic JJ 9190 2 27 and and CC 9190 2 28 failed fail VBN 9190 2 29 searches search NNS 9190 2 30 . . . 9190 3 1 Our -PRON- PRP$ 9190 3 2 findings finding NNS 9190 3 3 indicate indicate VBP 9190 3 4 that that IN 9190 3 5 users user NNS 9190 3 6 still still RB 9190 3 7 experience experience VBP 9190 3 8 difficulties difficulty NNS 9190 3 9 conducting conduct VBG 9190 3 10 author author NN 9190 3 11 and and CC 9190 3 12 subject subject JJ 9190 3 13 searches search NNS 9190 3 14 , , , 9190 3 15 could could MD 9190 3 16 benefit benefit VB 9190 3 17 from from IN 9190 3 18 enhanced enhanced JJ 9190 3 19 support support NN 9190 3 20 for for IN 9190 3 21 browsing browsing NN 9190 3 22 , , , 9190 3 23 and and CC 9190 3 24 expect expect VB 9190 3 25 their -PRON- PRP$ 9190 3 26 overall overall JJ 9190 3 27 search search NN 9190 3 28 experience experience NN 9190 3 29 to to TO 9190 3 30 be be VB 9190 3 31 more more RBR 9190 3 32 closely closely RB 9190 3 33 aligned align VBN 9190 3 34 with with IN 9190 3 35 that that DT 9190 3 36 on on IN 9190 3 37 popular popular JJ 9190 3 38 web web NN 9190 3 39 destinations destination NNS 9190 3 40 . . . 9190 4 1 The the DT 9190 4 2 article article NN 9190 4 3 also also RB 9190 4 4 offers offer VBZ 9190 4 5 practical practical JJ 9190 4 6 recommendations recommendation NNS 9190 4 7 pertaining pertain VBG 9190 4 8 to to IN 9190 4 9 metadata metadata NN 9190 4 10 , , , 9190 4 11 functionality functionality NN 9190 4 12 , , , 9190 4 13 and and CC 9190 4 14 scope scope NN 9190 4 15 of of IN 9190 4 16 the the DT 9190 4 17 search search NN 9190 4 18 system system NN 9190 4 19 that that WDT 9190 4 20 could could MD 9190 4 21 help help VB 9190 4 22 address address VB 9190 4 23 some some DT 9190 4 24 of of IN 9190 4 25 the the DT 9190 4 26 most most RBS 9190 4 27 common common JJ 9190 4 28 problems problem NNS 9190 4 29 encountered encounter VBN 9190 4 30 by by IN 9190 4 31 the the DT 9190 4 32 users user NNS 9190 4 33 . . . 9190 5 1 INTRODUCTION introduction NN 9190 5 2 In in IN 9190 5 3 recent recent JJ 9190 5 4 years year NNS 9190 5 5 , , , 9190 5 6 rapid rapid JJ 9190 5 7 modernization modernization NN 9190 5 8 of of IN 9190 5 9 online online JJ 9190 5 10 catalogs catalog NNS 9190 5 11 has have VBZ 9190 5 12 brought bring VBN 9190 5 13 library library JJ 9190 5 14 discovery discovery NN 9190 5 15 to to IN 9190 5 16 the the DT 9190 5 17 forefront forefront NN 9190 5 18 of of IN 9190 5 19 research research NN 9190 5 20 efforts effort NNS 9190 5 21 in in IN 9190 5 22 the the DT 9190 5 23 library library NN 9190 5 24 community community NN 9190 5 25 , , , 9190 5 26 giving give VBG 9190 5 27 libraries library NNS 9190 5 28 an an DT 9190 5 29 opportunity opportunity NN 9190 5 30 to to TO 9190 5 31 take take VB 9190 5 32 a a DT 9190 5 33 fresh fresh JJ 9190 5 34 look look NN 9190 5 35 at at IN 9190 5 36 such such JJ 9190 5 37 important important JJ 9190 5 38 issues issue NNS 9190 5 39 as as IN 9190 5 40 the the DT 9190 5 41 scope scope NN 9190 5 42 of of IN 9190 5 43 the the DT 9190 5 44 library library NN 9190 5 45 catalog catalog NN 9190 5 46 , , , 9190 5 47 metadata metadata NN 9190 5 48 creation creation NN 9190 5 49 practices practice NNS 9190 5 50 , , , 9190 5 51 and and CC 9190 5 52 the the DT 9190 5 53 future future NN 9190 5 54 of of IN 9190 5 55 library library JJ 9190 5 56 discovery discovery NN 9190 5 57 in in IN 9190 5 58 general general NN 9190 5 59 . . . 9190 6 1 While while IN 9190 6 2 there there EX 9190 6 3 is be VBZ 9190 6 4 an an DT 9190 6 5 abundance abundance NN 9190 6 6 of of IN 9190 6 7 studies study NNS 9190 6 8 looking look VBG 9190 6 9 at at IN 9190 6 10 various various JJ 9190 6 11 aspects aspect NNS 9190 6 12 of of IN 9190 6 13 planning planning NN 9190 6 14 , , , 9190 6 15 implementation implementation NN 9190 6 16 , , , 9190 6 17 use use NN 9190 6 18 , , , 9190 6 19 and and CC 9190 6 20 acceptance acceptance NN 9190 6 21 of of IN 9190 6 22 these these DT 9190 6 23 new new JJ 9190 6 24 discovery discovery NN 9190 6 25 environments environment NNS 9190 6 26 , , , 9190 6 27 surprisingly surprisingly RB 9190 6 28 little little JJ 9190 6 29 research research NN 9190 6 30 focuses focus VBZ 9190 6 31 specifically specifically RB 9190 6 32 on on IN 9190 6 33 user user NN 9190 6 34 failure failure NN 9190 6 35 . . . 9190 7 1 The the DT 9190 7 2 present present JJ 9190 7 3 study study NN 9190 7 4 aims aim VBZ 9190 7 5 to to TO 9190 7 6 address address VB 9190 7 7 this this DT 9190 7 8 gap gap NN 9190 7 9 by by IN 9190 7 10 identifying identify VBG 9190 7 11 and and CC 9190 7 12 analyzing analyze VBG 9190 7 13 potentially potentially RB 9190 7 14 problematic problematic JJ 9190 7 15 or or CC 9190 7 16 failed fail VBN 9190 7 17 searches search NNS 9190 7 18 . . . 9190 8 1 It -PRON- PRP 9190 8 2 is be VBZ 9190 8 3 hoped hope VBN 9190 8 4 that that IN 9190 8 5 focusing focus VBG 9190 8 6 on on IN 9190 8 7 common common JJ 9190 8 8 error error NN 9190 8 9 patterns pattern NNS 9190 8 10 will will MD 9190 8 11 help help VB 9190 8 12 us -PRON- PRP 9190 8 13 gain gain VB 9190 8 14 a a DT 9190 8 15 better well JJR 9190 8 16 understanding understanding NN 9190 8 17 of of IN 9190 8 18 users user NNS 9190 8 19 ’ ’ POS 9190 8 20 mental mental JJ 9190 8 21 models model NNS 9190 8 22 , , , 9190 8 23 needs need NNS 9190 8 24 , , , 9190 8 25 and and CC 9190 8 26 expectations expectation NNS 9190 8 27 that that WDT 9190 8 28 should should MD 9190 8 29 be be VB 9190 8 30 considered consider VBN 9190 8 31 when when WRB 9190 8 32 designing design VBG 9190 8 33 discovery discovery NN 9190 8 34 systems system NNS 9190 8 35 , , , 9190 8 36 creating create VBG 9190 8 37 metadata metadata NN 9190 8 38 , , , 9190 8 39 and and CC 9190 8 40 interacting interact VBG 9190 8 41 with with IN 9190 8 42 library library NN 9190 8 43 patrons patron NNS 9190 8 44 . . . 9190 9 1 TERMINOLOGY TERMINOLOGY NNP 9190 9 2 In in IN 9190 9 3 this this DT 9190 9 4 paper paper NN 9190 9 5 , , , 9190 9 6 we -PRON- PRP 9190 9 7 adopt adopt VBP 9190 9 8 a a DT 9190 9 9 broad broad JJ 9190 9 10 definition definition NN 9190 9 11 of of IN 9190 9 12 discovery discovery NN 9190 9 13 products product NNS 9190 9 14 as as IN 9190 9 15 “ " `` 9190 9 16 tools tool NNS 9190 9 17 and and CC 9190 9 18 interfaces interface NNS 9190 9 19 that that IN 9190 9 20 a a DT 9190 9 21 library library NN 9190 9 22 implements implement NNS 9190 9 23 to to TO 9190 9 24 provide provide VB 9190 9 25 patrons patron NNS 9190 9 26 the the DT 9190 9 27 ability ability NN 9190 9 28 to to TO 9190 9 29 search search VB 9190 9 30 its -PRON- PRP$ 9190 9 31 collections collection NNS 9190 9 32 and and CC 9190 9 33 gain gain VB 9190 9 34 access access NN 9190 9 35 to to IN 9190 9 36 materials material NNS 9190 9 37 . . . 9190 9 38 ”1 ”1 , 9190 9 39 These these DT 9190 9 40 products product NNS 9190 9 41 can can MD 9190 9 42 be be VB 9190 9 43 further further RB 9190 9 44 subdivided subdivide VBN 9190 9 45 into into IN 9190 9 46 the the DT 9190 9 47 following follow VBG 9190 9 48 categories category NNS 9190 9 49 : : : 9190 9 50 Irina Irina NNP 9190 9 51 Trapido Trapido NNP 9190 9 52 ( ( -LRB- 9190 9 53 itrapido@stanford.edu itrapido@stanford.edu NN 9190 9 54 ) ) -RRB- 9190 9 55 is be VBZ 9190 9 56 Electronic Electronic NNP 9190 9 57 Resources resource NNS 9190 9 58 Librarian Librarian NNP 9190 9 59 at at IN 9190 9 60 Stanford Stanford NNP 9190 9 61 University University NNP 9190 9 62 Libraries Libraries NNPS 9190 9 63 , , , 9190 9 64 Stanford Stanford NNP 9190 9 65 , , , 9190 9 66 California California NNP 9190 9 67 . . . 9190 10 1 mailto:itrapido@stanford.edu mailto:itrapido@stanford.edu NNP 9190 10 2 LIBRARY LIBRARY NNP 9190 10 3 DISCOVERY DISCOVERY NNP 9190 10 4 PRODUCTS product NNS 9190 10 5 : : : 9190 10 6 DISCOVERING discover VBG 9190 10 7 USER USER NNP 9190 10 8 EXPECTATIONS EXPECTATIONS NNP 9190 10 9 THROUGH THROUGH VBD 9190 10 10 FAILURE failure FW 9190 10 11 ANALYSIS analysis FW 9190 10 12 |IRINA |irina WP 9190 10 13 TRAPIDO TRAPIDO NNP 9190 10 14 |doi:10.6017 |doi:10.6017 . 9190 10 15 / / SYM 9190 10 16 ital.v35i2.9190 ital.v35i2.9190 NN 9190 10 17 10 10 CD 9190 10 18 • • NNP 9190 10 19 Online online JJ 9190 10 20 catalogs catalog NNS 9190 10 21 ( ( -LRB- 9190 10 22 OPACs)—patron opacs)—patron NN 9190 10 23 - - HYPH 9190 10 24 facing face VBG 9190 10 25 modules module NNS 9190 10 26 of of IN 9190 10 27 an an DT 9190 10 28 integrated integrated JJ 9190 10 29 library library NN 9190 10 30 system system NN 9190 10 31 . . . 9190 11 1 • • NNP 9190 11 2 Discovery discovery NN 9190 11 3 layers layer NNS 9190 11 4 ( ( -LRB- 9190 11 5 also also RB 9190 11 6 referred refer VBN 9190 11 7 to to IN 9190 11 8 as as IN 9190 11 9 “ " `` 9190 11 10 discovery discovery NN 9190 11 11 interfaces interface NNS 9190 11 12 ” " '' 9190 11 13 or or CC 9190 11 14 “ " `` 9190 11 15 next next JJ 9190 11 16 - - HYPH 9190 11 17 generation generation NN 9190 11 18 library library NN 9190 11 19 catalogs”)—new catalogs”)—new JJ 9190 11 20 catalog catalog NN 9190 11 21 interfaces interface NNS 9190 11 22 , , , 9190 11 23 decoupled decouple VBN 9190 11 24 from from IN 9190 11 25 the the DT 9190 11 26 integrated integrated JJ 9190 11 27 library library NN 9190 11 28 system system NN 9190 11 29 and and CC 9190 11 30 offering offer VBG 9190 11 31 enhanced enhanced JJ 9190 11 32 functionality functionality NN 9190 11 33 , , , 9190 11 34 such such JJ 9190 11 35 as as IN 9190 11 36 faceted faceted JJ 9190 11 37 navigation navigation NN 9190 11 38 , , , 9190 11 39 relevance relevance NN 9190 11 40 - - HYPH 9190 11 41 ranked rank VBN 9190 11 42 results result NNS 9190 11 43 , , , 9190 11 44 as as RB 9190 11 45 well well RB 9190 11 46 as as IN 9190 11 47 the the DT 9190 11 48 ability ability NN 9190 11 49 to to TO 9190 11 50 incorporate incorporate VB 9190 11 51 content content NN 9190 11 52 from from IN 9190 11 53 institutional institutional JJ 9190 11 54 repositories repository NNS 9190 11 55 and and CC 9190 11 56 digital digital JJ 9190 11 57 libraries library NNS 9190 11 58 . . . 9190 12 1 • • NNP 9190 12 2 Web web NN 9190 12 3 - - HYPH 9190 12 4 scale scale NN 9190 12 5 discovery discovery NN 9190 12 6 tools tool NNS 9190 12 7 , , , 9190 12 8 which which WDT 9190 12 9 in in IN 9190 12 10 addition addition NN 9190 12 11 to to IN 9190 12 12 providing provide VBG 9190 12 13 all all DT 9190 12 14 interface interface NN 9190 12 15 features feature NNS 9190 12 16 and and CC 9190 12 17 functionality functionality NN 9190 12 18 of of IN 9190 12 19 next next JJ 9190 12 20 generation generation NN 9190 12 21 catalogs catalog NNS 9190 12 22 , , , 9190 12 23 broaden broaden VB 9190 12 24 the the DT 9190 12 25 scope scope NN 9190 12 26 of of IN 9190 12 27 discovery discovery NN 9190 12 28 by by IN 9190 12 29 systematically systematically RB 9190 12 30 aggregating aggregate VBG 9190 12 31 content content NN 9190 12 32 from from IN 9190 12 33 library library NN 9190 12 34 catalogs catalog NNS 9190 12 35 , , , 9190 12 36 subscription subscription NN 9190 12 37 databases database NNS 9190 12 38 , , , 9190 12 39 and and CC 9190 12 40 institutional institutional JJ 9190 12 41 digital digital JJ 9190 12 42 repositories repository NNS 9190 12 43 into into IN 9190 12 44 a a DT 9190 12 45 central central JJ 9190 12 46 index index NN 9190 12 47 . . . 9190 13 1 LITERATURE LITERATURE NNP 9190 13 2 REVIEW REVIEW NNP 9190 13 3 To to TO 9190 13 4 identify identify VB 9190 13 5 and and CC 9190 13 6 investigate investigate VB 9190 13 7 problems problem NNS 9190 13 8 that that WDT 9190 13 9 end end VBP 9190 13 10 users user NNS 9190 13 11 experience experience NN 9190 13 12 in in IN 9190 13 13 the the DT 9190 13 14 course course NN 9190 13 15 of of IN 9190 13 16 their -PRON- PRP$ 9190 13 17 regular regular JJ 9190 13 18 searching searching JJ 9190 13 19 activities activity NNS 9190 13 20 , , , 9190 13 21 we -PRON- PRP 9190 13 22 analyzed analyze VBD 9190 13 23 digital digital JJ 9190 13 24 traces trace NNS 9190 13 25 of of IN 9190 13 26 user user NN 9190 13 27 interactions interaction NNS 9190 13 28 with with IN 9190 13 29 the the DT 9190 13 30 system system NN 9190 13 31 recorded record VBN 9190 13 32 in in IN 9190 13 33 the the DT 9190 13 34 system system NN 9190 13 35 ’s ’s POS 9190 13 36 log log NN 9190 13 37 files file NNS 9190 13 38 . . . 9190 14 1 This this DT 9190 14 2 method method NN 9190 14 3 , , , 9190 14 4 commonly commonly RB 9190 14 5 referred refer VBN 9190 14 6 to to IN 9190 14 7 as as IN 9190 14 8 transaction transaction NN 9190 14 9 log log NN 9190 14 10 analysis analysis NN 9190 14 11 , , , 9190 14 12 has have VBZ 9190 14 13 been be VBN 9190 14 14 a a DT 9190 14 15 popular popular JJ 9190 14 16 way way NN 9190 14 17 of of IN 9190 14 18 studying study VBG 9190 14 19 information information NN 9190 14 20 - - HYPH 9190 14 21 seeking seeking NN 9190 14 22 in in IN 9190 14 23 a a DT 9190 14 24 digital digital JJ 9190 14 25 environment environment NN 9190 14 26 since since IN 9190 14 27 the the DT 9190 14 28 first first JJ 9190 14 29 online online JJ 9190 14 30 search search NN 9190 14 31 systems system NNS 9190 14 32 came come VBD 9190 14 33 into into IN 9190 14 34 existence existence NN 9190 14 35 , , , 9190 14 36 allowing allow VBG 9190 14 37 researchers researcher NNS 9190 14 38 to to TO 9190 14 39 monitor monitor VB 9190 14 40 system system NN 9190 14 41 use use NN 9190 14 42 and and CC 9190 14 43 gain gain VB 9190 14 44 insight insight NN 9190 14 45 into into IN 9190 14 46 the the DT 9190 14 47 users user NNS 9190 14 48 ’ ’ POS 9190 14 49 search search NN 9190 14 50 process process NN 9190 14 51 . . . 9190 15 1 Server server NN 9190 15 2 logs log NNS 9190 15 3 have have VBP 9190 15 4 been be VBN 9190 15 5 used use VBN 9190 15 6 extensively extensively RB 9190 15 7 to to TO 9190 15 8 examine examine VB 9190 15 9 user user NN 9190 15 10 interactions interaction NNS 9190 15 11 with with IN 9190 15 12 web web NN 9190 15 13 search search NN 9190 15 14 engines engine NNS 9190 15 15 , , , 9190 15 16 consistently consistently RB 9190 15 17 showing show VBG 9190 15 18 that that IN 9190 15 19 web web NN 9190 15 20 searchers searcher NNS 9190 15 21 tend tend VB 9190 15 22 to to TO 9190 15 23 engage engage VB 9190 15 24 in in IN 9190 15 25 short short JJ 9190 15 26 search search NN 9190 15 27 sessions session NNS 9190 15 28 , , , 9190 15 29 enter enter VB 9190 15 30 brief brief JJ 9190 15 31 search search NN 9190 15 32 statements statement NNS 9190 15 33 , , , 9190 15 34 do do VBP 9190 15 35 not not RB 9190 15 36 browse browse VB 9190 15 37 the the DT 9190 15 38 results result NNS 9190 15 39 beyond beyond IN 9190 15 40 the the DT 9190 15 41 first first JJ 9190 15 42 page page NN 9190 15 43 , , , 9190 15 44 and and CC 9190 15 45 rarely rarely RB 9190 15 46 resort resort VBP 9190 15 47 to to IN 9190 15 48 advanced advanced JJ 9190 15 49 searching.2 searching.2 NNP 9190 15 50 A a DT 9190 15 51 similar similar JJ 9190 15 52 picture picture NN 9190 15 53 has have VBZ 9190 15 54 emerged emerge VBN 9190 15 55 from from IN 9190 15 56 transaction transaction NN 9190 15 57 log log NN 9190 15 58 studies study NNS 9190 15 59 of of IN 9190 15 60 library library NN 9190 15 61 catalogs catalog NNS 9190 15 62 . . . 9190 16 1 Researchers researcher NNS 9190 16 2 have have VBP 9190 16 3 found find VBN 9190 16 4 that that IN 9190 16 5 library library NN 9190 16 6 users user NNS 9190 16 7 employ employ VBP 9190 16 8 the the DT 9190 16 9 same same JJ 9190 16 10 surface surface NN 9190 16 11 strategies strategy NNS 9190 16 12 : : : 9190 16 13 queries query NNS 9190 16 14 within within IN 9190 16 15 library library NN 9190 16 16 discovery discovery NN 9190 16 17 tools tool NNS 9190 16 18 are be VBP 9190 16 19 equally equally RB 9190 16 20 short short JJ 9190 16 21 and and CC 9190 16 22 simply simply RB 9190 16 23 constructed construct VBN 9190 16 24 ; ; : 9190 16 25 3 3 CD 9190 16 26 the the DT 9190 16 27 majority majority NN 9190 16 28 of of IN 9190 16 29 search search NN 9190 16 30 sessions session NNS 9190 16 31 consist consist VBP 9190 16 32 of of IN 9190 16 33 only only RB 9190 16 34 one one CD 9190 16 35 or or CC 9190 16 36 two two CD 9190 16 37 actions.4 actions.4 NNP 9190 16 38 Patrons Patrons NNPS 9190 16 39 commonly commonly RB 9190 16 40 accept accept VBP 9190 16 41 the the DT 9190 16 42 system system NN 9190 16 43 ’s ’s POS 9190 16 44 default default NN 9190 16 45 search search NN 9190 16 46 settings setting NNS 9190 16 47 and and CC 9190 16 48 rarely rarely RB 9190 16 49 take take VB 9190 16 50 advantage advantage NN 9190 16 51 of of IN 9190 16 52 a a DT 9190 16 53 rich rich JJ 9190 16 54 set set NN 9190 16 55 of of IN 9190 16 56 search search NN 9190 16 57 features feature NNS 9190 16 58 traditionally traditionally RB 9190 16 59 offered offer VBN 9190 16 60 by by IN 9190 16 61 online online JJ 9190 16 62 catalogs catalog NNS 9190 16 63 , , , 9190 16 64 such such JJ 9190 16 65 as as IN 9190 16 66 Boolean Boolean NNP 9190 16 67 searching searching NN 9190 16 68 , , , 9190 16 69 index index NN 9190 16 70 browsing browsing NN 9190 16 71 , , , 9190 16 72 term term NN 9190 16 73 truncation truncation NN 9190 16 74 , , , 9190 16 75 and and CC 9190 16 76 fielded field VBD 9190 16 77 searching.5 searching.5 NNP 9190 16 78 Although although IN 9190 16 79 advanced advanced JJ 9190 16 80 searching searching NN 9190 16 81 in in IN 9190 16 82 library library JJ 9190 16 83 discovery discovery NN 9190 16 84 layers layer NNS 9190 16 85 is be VBZ 9190 16 86 uncommon uncommon JJ 9190 16 87 , , , 9190 16 88 faceted faceted JJ 9190 16 89 navigation navigation NN 9190 16 90 , , , 9190 16 91 a a DT 9190 16 92 new new JJ 9190 16 93 feature feature NN 9190 16 94 introduced introduce VBN 9190 16 95 into into IN 9190 16 96 library library NN 9190 16 97 catalogs catalog NNS 9190 16 98 in in IN 9190 16 99 the the DT 9190 16 100 mid-2000s mid-2000 NNS 9190 16 101 , , , 9190 16 102 quickly quickly RB 9190 16 103 became become VBD 9190 16 104 an an DT 9190 16 105 integral integral JJ 9190 16 106 part part NN 9190 16 107 of of IN 9190 16 108 the the DT 9190 16 109 users user NNS 9190 16 110 ’ ’ POS 9190 16 111 search search NN 9190 16 112 process process NN 9190 16 113 . . . 9190 17 1 Research research NN 9190 17 2 has have VBZ 9190 17 3 shown show VBN 9190 17 4 that that WDT 9190 17 5 facets facet NNS 9190 17 6 in in IN 9190 17 7 library library NN 9190 17 8 discovery discovery NN 9190 17 9 interfaces interface NNS 9190 17 10 are be VBP 9190 17 11 used use VBN 9190 17 12 both both CC 9190 17 13 in in IN 9190 17 14 conjunction conjunction NN 9190 17 15 with with IN 9190 17 16 text text NN 9190 17 17 searching searching NN 9190 17 18 , , , 9190 17 19 as as IN 9190 17 20 a a DT 9190 17 21 search search NN 9190 17 22 refinement refinement NN 9190 17 23 tool tool NN 9190 17 24 , , , 9190 17 25 and and CC 9190 17 26 as as IN 9190 17 27 a a DT 9190 17 28 way way NN 9190 17 29 to to TO 9190 17 30 browse browse VB 9190 17 31 the the DT 9190 17 32 collection collection NN 9190 17 33 with with IN 9190 17 34 no no DT 9190 17 35 search search NN 9190 17 36 term term NN 9190 17 37 entered.6 entered.6 CD 9190 17 38 A a DT 9190 17 39 recent recent JJ 9190 17 40 study study NN 9190 17 41 that that WDT 9190 17 42 analyzed analyze VBD 9190 17 43 interaction interaction NN 9190 17 44 patterns pattern NNS 9190 17 45 in in IN 9190 17 46 a a DT 9190 17 47 faceted faceted JJ 9190 17 48 library library NN 9190 17 49 interface interface NN 9190 17 50 at at IN 9190 17 51 the the DT 9190 17 52 North North NNP 9190 17 53 Carolina Carolina NNP 9190 17 54 State State NNP 9190 17 55 University University NNP 9190 17 56 using use VBG 9190 17 57 log log NN 9190 17 58 data datum NNS 9190 17 59 and and CC 9190 17 60 user user NN 9190 17 61 experiments experiment NNS 9190 17 62 demonstrated demonstrate VBD 9190 17 63 that that IN 9190 17 64 users user NNS 9190 17 65 of of IN 9190 17 66 faceted faceted JJ 9190 17 67 interfaces interface NNS 9190 17 68 tend tend VBP 9190 17 69 to to TO 9190 17 70 issue issue VB 9190 17 71 shorter short JJR 9190 17 72 queries query NNS 9190 17 73 , , , 9190 17 74 go go VB 9190 17 75 through through IN 9190 17 76 fewer few JJR 9190 17 77 iterations iteration NNS 9190 17 78 of of IN 9190 17 79 query query NN 9190 17 80 reformulation reformulation NN 9190 17 81 , , , 9190 17 82 and and CC 9190 17 83 scan scan JJ 9190 17 84 deeper deeply RBR 9190 17 85 along along IN 9190 17 86 the the DT 9190 17 87 result result NN 9190 17 88 list list NN 9190 17 89 than than IN 9190 17 90 those those DT 9190 17 91 who who WP 9190 17 92 use use VBP 9190 17 93 nonfaceted nonfacete VBN 9190 17 94 search search NN 9190 17 95 systems system NNS 9190 17 96 . . . 9190 18 1 The the DT 9190 18 2 authors author NNS 9190 18 3 also also RB 9190 18 4 concluded conclude VBD 9190 18 5 that that IN 9190 18 6 facets facet VBZ 9190 18 7 increase increase NN 9190 18 8 search search NN 9190 18 9 accuracy accuracy NN 9190 18 10 , , , 9190 18 11 especially especially RB 9190 18 12 for for IN 9190 18 13 complex complex JJ 9190 18 14 and and CC 9190 18 15 open open JJ 9190 18 16 - - HYPH 9190 18 17 ended ended JJ 9190 18 18 tasks task NNS 9190 18 19 , , , 9190 18 20 and and CC 9190 18 21 improve improve VB 9190 18 22 user user NN 9190 18 23 satisfaction.7 satisfaction.7 CD 9190 18 24 INFORMATION INFORMATION NNP 9190 18 25 TECHNOLOGY TECHNOLOGY NNP 9190 18 26 AND and CC 9190 18 27 LIBRARIES library NNS 9190 18 28 | | NNP 9190 18 29 SEPTEMBER SEPTEMBER NNP 9190 18 30 2016 2016 CD 9190 18 31 11 11 CD 9190 18 32 Another another DT 9190 18 33 traditional traditional JJ 9190 18 34 use use NN 9190 18 35 of of IN 9190 18 36 transaction transaction NN 9190 18 37 logs log NNS 9190 18 38 has have VBZ 9190 18 39 been be VBN 9190 18 40 to to TO 9190 18 41 gauge gauge VB 9190 18 42 the the DT 9190 18 43 performance performance NN 9190 18 44 of of IN 9190 18 45 library library NN 9190 18 46 catalogs catalog NNS 9190 18 47 , , , 9190 18 48 mostly mostly RB 9190 18 49 through through IN 9190 18 50 measuring measure VBG 9190 18 51 success success NN 9190 18 52 and and CC 9190 18 53 failure failure NN 9190 18 54 rates rate NNS 9190 18 55 . . . 9190 19 1 While while IN 9190 19 2 the the DT 9190 19 3 exact exact JJ 9190 19 4 percentage percentage NN 9190 19 5 of of IN 9190 19 6 failed fail VBN 9190 19 7 searches search NNS 9190 19 8 varied varied JJ 9190 19 9 dramatically dramatically RB 9190 19 10 depending depend VBG 9190 19 11 on on IN 9190 19 12 the the DT 9190 19 13 system system NN 9190 19 14 ’s ’s POS 9190 19 15 search search NN 9190 19 16 capabilities capability NNS 9190 19 17 , , , 9190 19 18 interface interface NN 9190 19 19 design design NN 9190 19 20 , , , 9190 19 21 the the DT 9190 19 22 size size NN 9190 19 23 of of IN 9190 19 24 the the DT 9190 19 25 underlying underlie VBG 9190 19 26 database database NN 9190 19 27 , , , 9190 19 28 and and CC 9190 19 29 , , , 9190 19 30 most most RBS 9190 19 31 importantly importantly RB 9190 19 32 , , , 9190 19 33 on on IN 9190 19 34 the the DT 9190 19 35 researchers researcher NNS 9190 19 36 ’ ’ POS 9190 19 37 definition definition NN 9190 19 38 of of IN 9190 19 39 an an DT 9190 19 40 unsuccessful unsuccessful JJ 9190 19 41 search search NN 9190 19 42 , , , 9190 19 43 the the DT 9190 19 44 conclusion conclusion NN 9190 19 45 was be VBD 9190 19 46 the the DT 9190 19 47 same same JJ 9190 19 48 : : : 9190 19 49 the the DT 9190 19 50 incidence incidence NN 9190 19 51 of of IN 9190 19 52 failure failure NN 9190 19 53 in in IN 9190 19 54 library library NN 9190 19 55 OPACs OPACs NNPS 9190 19 56 was be VBD 9190 19 57 extremely extremely RB 9190 19 58 high.8 high.8 NN 9190 19 59 In in IN 9190 19 60 addition addition NN 9190 19 61 to to IN 9190 19 62 reporting report VBG 9190 19 63 error error NN 9190 19 64 rates rate NNS 9190 19 65 , , , 9190 19 66 these these DT 9190 19 67 studies study NNS 9190 19 68 also also RB 9190 19 69 looked look VBD 9190 19 70 at at IN 9190 19 71 the the DT 9190 19 72 distribution distribution NN 9190 19 73 of of IN 9190 19 74 errors error NNS 9190 19 75 by by IN 9190 19 76 search search NN 9190 19 77 type type NN 9190 19 78 ( ( -LRB- 9190 19 79 title title NN 9190 19 80 , , , 9190 19 81 author author NN 9190 19 82 , , , 9190 19 83 or or CC 9190 19 84 subject subject JJ 9190 19 85 search search NN 9190 19 86 ) ) -RRB- 9190 19 87 and and CC 9190 19 88 categorized categorized JJ 9190 19 89 sources source NNS 9190 19 90 of of IN 9190 19 91 searching search VBG 9190 19 92 failure failure NN 9190 19 93 . . . 9190 20 1 Most Most JJS 9190 20 2 researchers researcher NNS 9190 20 3 agreed agree VBD 9190 20 4 that that IN 9190 20 5 typing type VBG 9190 20 6 errors error NNS 9190 20 7 and and CC 9190 20 8 misspellings misspelling NNS 9190 20 9 accounted account VBD 9190 20 10 for for IN 9190 20 11 a a DT 9190 20 12 significant significant JJ 9190 20 13 portion portion NN 9190 20 14 of of IN 9190 20 15 failed fail VBN 9190 20 16 searches search NNS 9190 20 17 and and CC 9190 20 18 were be VBD 9190 20 19 common common JJ 9190 20 20 across across IN 9190 20 21 all all DT 9190 20 22 search search NN 9190 20 23 types.9 types.9 NN 9190 20 24 Subject subject JJ 9190 20 25 searching searching NN 9190 20 26 , , , 9190 20 27 which which WDT 9190 20 28 remained remain VBD 9190 20 29 the the DT 9190 20 30 most most RBS 9190 20 31 problematic problematic JJ 9190 20 32 area area NN 9190 20 33 , , , 9190 20 34 often often RB 9190 20 35 failed fail VBD 9190 20 36 because because IN 9190 20 37 of of IN 9190 20 38 a a DT 9190 20 39 mismatch mismatch NN 9190 20 40 between between IN 9190 20 41 the the DT 9190 20 42 search search NN 9190 20 43 terms term NNS 9190 20 44 chosen choose VBN 9190 20 45 by by IN 9190 20 46 the the DT 9190 20 47 user user NN 9190 20 48 and and CC 9190 20 49 the the DT 9190 20 50 controlled control VBN 9190 20 51 vocabulary vocabulary NN 9190 20 52 contained contain VBN 9190 20 53 in in IN 9190 20 54 the the DT 9190 20 55 library library NN 9190 20 56 records record NNS 9190 20 57 , , , 9190 20 58 suggesting suggest VBG 9190 20 59 that that IN 9190 20 60 users user NNS 9190 20 61 experienced experience VBD 9190 20 62 considerable considerable JJ 9190 20 63 difficulties difficulty NNS 9190 20 64 in in IN 9190 20 65 formulating formulate VBG 9190 20 66 subject subject JJ 9190 20 67 queries query NNS 9190 20 68 with with IN 9190 20 69 Library Library NNP 9190 20 70 of of IN 9190 20 71 Congress Congress NNP 9190 20 72 Subject Subject NNP 9190 20 73 Headings.10 headings.10 NN 9190 20 74 Other other JJ 9190 20 75 errors error NNS 9190 20 76 reported report VBN 9190 20 77 by by IN 9190 20 78 researchers researcher NNS 9190 20 79 , , , 9190 20 80 such such JJ 9190 20 81 as as IN 9190 20 82 the the DT 9190 20 83 selection selection NN 9190 20 84 of of IN 9190 20 85 the the DT 9190 20 86 wrong wrong JJ 9190 20 87 search search NN 9190 20 88 index index NN 9190 20 89 or or CC 9190 20 90 the the DT 9190 20 91 inclusion inclusion NN 9190 20 92 of of IN 9190 20 93 the the DT 9190 20 94 initial initial JJ 9190 20 95 article article NN 9190 20 96 for for IN 9190 20 97 title title NN 9190 20 98 searches search NNS 9190 20 99 , , , 9190 20 100 were be VBD 9190 20 101 also also RB 9190 20 102 caused cause VBN 9190 20 103 by by IN 9190 20 104 users user NNS 9190 20 105 ’ ’ POS 9190 20 106 lack lack NN 9190 20 107 of of IN 9190 20 108 conceptual conceptual JJ 9190 20 109 understanding understanding NN 9190 20 110 of of IN 9190 20 111 the the DT 9190 20 112 search search NN 9190 20 113 process process NN 9190 20 114 and and CC 9190 20 115 the the DT 9190 20 116 system system NN 9190 20 117 ’s ’s POS 9190 20 118 functions.11 functions.11 JJ 9190 20 119 These these DT 9190 20 120 research research NN 9190 20 121 findings finding NNS 9190 20 122 were be VBD 9190 20 123 reinforced reinforce VBN 9190 20 124 by by IN 9190 20 125 multiple multiple JJ 9190 20 126 observational observational JJ 9190 20 127 studies study NNS 9190 20 128 and and CC 9190 20 129 user user NN 9190 20 130 interviews interview NNS 9190 20 131 , , , 9190 20 132 which which WDT 9190 20 133 showed show VBD 9190 20 134 that that IN 9190 20 135 patrons patron NNS 9190 20 136 found find VBD 9190 20 137 library library NN 9190 20 138 catalogs catalog NNS 9190 20 139 “ " `` 9190 20 140 illogical illogical JJ 9190 20 141 , , , 9190 20 142 ” " '' 9190 20 143 “ " `` 9190 20 144 counter counter JJ 9190 20 145 - - JJ 9190 20 146 intuitive intuitive JJ 9190 20 147 , , , 9190 20 148 ” " '' 9190 20 149 and and CC 9190 20 150 “ " `` 9190 20 151 intimidating,”12 intimidating,”12 NNP 9190 20 152 and and CC 9190 20 153 that that IN 9190 20 154 patrons patron NNS 9190 20 155 were be VBD 9190 20 156 unwilling unwilling JJ 9190 20 157 to to TO 9190 20 158 learn learn VB 9190 20 159 the the DT 9190 20 160 intricacies intricacy NNS 9190 20 161 of of IN 9190 20 162 catalog catalog NN 9190 20 163 searching.13 searching.13 NNP 9190 20 164 Instead instead RB 9190 20 165 , , , 9190 20 166 users user NNS 9190 20 167 expected expect VBD 9190 20 168 simple simple JJ 9190 20 169 , , , 9190 20 170 fast fast RB 9190 20 171 , , , 9190 20 172 and and CC 9190 20 173 easy easy JJ 9190 20 174 searching search VBG 9190 20 175 across across IN 9190 20 176 the the DT 9190 20 177 entire entire JJ 9190 20 178 range range NN 9190 20 179 of of IN 9190 20 180 library library NN 9190 20 181 collections collection NNS 9190 20 182 , , , 9190 20 183 relevance relevance NN 9190 20 184 - - HYPH 9190 20 185 ranked rank VBN 9190 20 186 results result NNS 9190 20 187 that that WDT 9190 20 188 exactly exactly RB 9190 20 189 matched match VBD 9190 20 190 what what WP 9190 20 191 users user NNS 9190 20 192 expected expect VBN 9190 20 193 to to TO 9190 20 194 find find VB 9190 20 195 , , , 9190 20 196 and and CC 9190 20 197 convenient convenient JJ 9190 20 198 and and CC 9190 20 199 seamless seamless JJ 9190 20 200 transition transition NN 9190 20 201 from from IN 9190 20 202 discovery discovery NN 9190 20 203 to to IN 9190 20 204 access.14 access.14 NNP 9190 20 205 Today Today NNP 9190 20 206 ’s ’s POS 9190 20 207 library library JJ 9190 20 208 discovery discovery NN 9190 20 209 systems system NNS 9190 20 210 have have VBP 9190 20 211 come come VBN 9190 20 212 a a DT 9190 20 213 long long JJ 9190 20 214 way way NN 9190 20 215 : : : 9190 20 216 they -PRON- PRP 9190 20 217 offer offer VBP 9190 20 218 one one CD 9190 20 219 - - HYPH 9190 20 220 stop stop NN 9190 20 221 search search NN 9190 20 222 for for IN 9190 20 223 a a DT 9190 20 224 wide wide JJ 9190 20 225 array array NN 9190 20 226 of of IN 9190 20 227 library library JJ 9190 20 228 resources resource NNS 9190 20 229 , , , 9190 20 230 intuitive intuitive JJ 9190 20 231 interfaces interface NNS 9190 20 232 that that WDT 9190 20 233 require require VBP 9190 20 234 minimal minimal JJ 9190 20 235 training training NN 9190 20 236 to to TO 9190 20 237 be be VB 9190 20 238 searched search VBN 9190 20 239 effectively effectively RB 9190 20 240 , , , 9190 20 241 facets facet VBZ 9190 20 242 to to TO 9190 20 243 help help VB 9190 20 244 users user NNS 9190 20 245 narrow narrow VB 9190 20 246 down down RP 9190 20 247 the the DT 9190 20 248 result result NN 9190 20 249 set set NN 9190 20 250 , , , 9190 20 251 and and CC 9190 20 252 much much JJ 9190 20 253 more.15 more.15 NNP 9190 20 254 But but CC 9190 20 255 are be VBP 9190 20 256 today today NN 9190 20 257 ’s ’s POS 9190 20 258 patrons patron NNS 9190 20 259 always always RB 9190 20 260 successful successful JJ 9190 20 261 in in IN 9190 20 262 their -PRON- PRP$ 9190 20 263 searches search NNS 9190 20 264 ? ? . 9190 21 1 Usability usability JJ 9190 21 2 studies study NNS 9190 21 3 of of IN 9190 21 4 next next JJ 9190 21 5 - - HYPH 9190 21 6 generation generation NN 9190 21 7 catalogs catalog NNS 9190 21 8 and and CC 9190 21 9 , , , 9190 21 10 more more RBR 9190 21 11 recently recently RB 9190 21 12 , , , 9190 21 13 of of IN 9190 21 14 web web NN 9190 21 15 - - HYPH 9190 21 16 scale scale NN 9190 21 17 discovery discovery NN 9190 21 18 systems system NNS 9190 21 19 have have VBP 9190 21 20 pointed point VBN 9190 21 21 to to IN 9190 21 22 patron patron NN 9190 21 23 difficulties difficulty NNS 9190 21 24 associated associate VBN 9190 21 25 with with IN 9190 21 26 the the DT 9190 21 27 use use NN 9190 21 28 of of IN 9190 21 29 certain certain JJ 9190 21 30 facets facet NNS 9190 21 31 , , , 9190 21 32 mostly mostly RB 9190 21 33 because because IN 9190 21 34 of of IN 9190 21 35 terminological terminological JJ 9190 21 36 issues issue NNS 9190 21 37 and and CC 9190 21 38 inconsistencies inconsistency NNS 9190 21 39 in in IN 9190 21 40 the the DT 9190 21 41 underlying underlying JJ 9190 21 42 metadata.16 metadata.16 NNP 9190 21 43 Researchers Researchers NNP 9190 21 44 also also RB 9190 21 45 reported report VBD 9190 21 46 that that IN 9190 21 47 users user NNS 9190 21 48 had have VBD 9190 21 49 trouble trouble NN 9190 21 50 interpreting interpret VBG 9190 21 51 and and CC 9190 21 52 evaluating evaluate VBG 9190 21 53 the the DT 9190 21 54 results result NNS 9190 21 55 of of IN 9190 21 56 their -PRON- PRP$ 9190 21 57 search;17 search;17 NNP 9190 21 58 users user NNS 9190 21 59 also also RB 9190 21 60 were be VBD 9190 21 61 confused confused JJ 9190 21 62 as as IN 9190 21 63 to to IN 9190 21 64 what what WDT 9190 21 65 resources resource NNS 9190 21 66 were be VBD 9190 21 67 covered cover VBN 9190 21 68 by by IN 9190 21 69 the the DT 9190 21 70 search search NN 9190 21 71 tool.18 tool.18 NNP 9190 21 72 Our -PRON- PRP$ 9190 21 73 study study NN 9190 21 74 builds build VBZ 9190 21 75 on on IN 9190 21 76 this this DT 9190 21 77 line line NN 9190 21 78 of of IN 9190 21 79 research research NN 9190 21 80 by by IN 9190 21 81 systematically systematically RB 9190 21 82 analyzing analyze VBG 9190 21 83 real real JJ 9190 21 84 - - HYPH 9190 21 85 life life NN 9190 21 86 problematic problematic JJ 9190 21 87 searches search NNS 9190 21 88 as as IN 9190 21 89 reported report VBN 9190 21 90 by by IN 9190 21 91 library library NN 9190 21 92 users user NNS 9190 21 93 and and CC 9190 21 94 recorded record VBD 9190 21 95 in in IN 9190 21 96 transaction transaction NN 9190 21 97 logs log VBZ 9190 21 98 . . . 9190 22 1 BACKGROUND BACKGROUND NNP 9190 22 2 Stanford Stanford NNP 9190 22 3 University University NNP 9190 22 4 is be VBZ 9190 22 5 a a DT 9190 22 6 private private JJ 9190 22 7 , , , 9190 22 8 four four CD 9190 22 9 - - HYPH 9190 22 10 year year NN 9190 22 11 or or CC 9190 22 12 above above NNP 9190 22 13 research research NN 9190 22 14 university university NN 9190 22 15 offering offering NN 9190 22 16 undergraduate undergraduate NN 9190 22 17 and and CC 9190 22 18 graduate graduate VB 9190 22 19 degrees degree NNS 9190 22 20 in in IN 9190 22 21 a a DT 9190 22 22 wide wide JJ 9190 22 23 range range NN 9190 22 24 of of IN 9190 22 25 disciplines discipline NNS 9190 22 26 to to IN 9190 22 27 about about RB 9190 22 28 sixteen sixteen CD 9190 22 29 thousand thousand CD 9190 22 30 students student NNS 9190 22 31 . . . 9190 23 1 The the DT 9190 23 2 study study NN 9190 23 3 analyzed analyze VBD 9190 23 4 the the DT 9190 23 5 use use NN 9190 23 6 of of IN 9190 23 7 SearchWorks SearchWorks NNP 9190 23 8 , , , 9190 23 9 a a DT 9190 23 10 discovery discovery NN 9190 23 11 platform platform NN 9190 23 12 developed develop VBN 9190 23 13 by by IN 9190 23 14 Stanford Stanford NNP 9190 23 15 University University NNP 9190 23 16 Libraries Libraries NNPS 9190 23 17 . . . 9190 24 1 SearchWorks SearchWorks NNP 9190 24 2 features feature VBZ 9190 24 3 a a DT 9190 24 4 single single JJ 9190 24 5 search search NN 9190 24 6 box box NN 9190 24 7 with with IN 9190 24 8 a a DT 9190 24 9 link link NN 9190 24 10 to to IN 9190 24 11 advanced advanced JJ 9190 24 12 search search NN 9190 24 13 on on IN 9190 24 14 every every DT 9190 24 15 page page NN 9190 24 16 , , , 9190 24 17 relevance- relevance- NNP 9190 24 18 ranked rank VBN 9190 24 19 results result NNS 9190 24 20 , , , 9190 24 21 faceted faceted JJ 9190 24 22 navigation navigation NN 9190 24 23 , , , 9190 24 24 enhanced enhance VBD 9190 24 25 textual textual JJ 9190 24 26 and and CC 9190 24 27 visual visual JJ 9190 24 28 content content NN 9190 24 29 ( ( -LRB- 9190 24 30 summaries summary NNS 9190 24 31 , , , 9190 24 32 tables table NNS 9190 24 33 of of IN 9190 24 34 LIBRARY LIBRARY NNP 9190 24 35 DISCOVERY DISCOVERY NNP 9190 24 36 PRODUCTS product NNS 9190 24 37 : : : 9190 24 38 DISCOVERING discover VBG 9190 24 39 USER USER NNP 9190 24 40 EXPECTATIONS EXPECTATIONS NNP 9190 24 41 THROUGH THROUGH VBD 9190 24 42 FAILURE failure FW 9190 24 43 ANALYSIS analysis FW 9190 24 44 |IRINA |irina WP 9190 24 45 TRAPIDO TRAPIDO NNP 9190 24 46 |doi:10.6017 |doi:10.6017 . 9190 24 47 / / SYM 9190 24 48 ital.v35i2.9190 ital.v35i2.9190 UH 9190 24 49 12 12 CD 9190 24 50 content content NN 9190 24 51 , , , 9190 24 52 book book NN 9190 24 53 cover cover NN 9190 24 54 images image NNS 9190 24 55 , , , 9190 24 56 etc etc FW 9190 24 57 . . . 9190 25 1 ) ) -RRB- 9190 25 2 , , , 9190 25 3 as as RB 9190 25 4 well well RB 9190 25 5 as as IN 9190 25 6 “ " `` 9190 25 7 browse browse NNP 9190 25 8 shelf shelf NNP 9190 25 9 ” " '' 9190 25 10 functionality functionality NN 9190 25 11 . . . 9190 26 1 SearchWorks SearchWorks NNP 9190 26 2 offers offer VBZ 9190 26 3 searching search VBG 9190 26 4 and and CC 9190 26 5 browsing browsing NN 9190 26 6 of of IN 9190 26 7 catalog catalog NN 9190 26 8 records record NNS 9190 26 9 and and CC 9190 26 10 digital digital JJ 9190 26 11 repository repository JJ 9190 26 12 objects object NNS 9190 26 13 in in IN 9190 26 14 a a DT 9190 26 15 single single JJ 9190 26 16 interface interface NN 9190 26 17 ; ; : 9190 26 18 however however RB 9190 26 19 , , , 9190 26 20 it -PRON- PRP 9190 26 21 does do VBZ 9190 26 22 not not RB 9190 26 23 allow allow VB 9190 26 24 article article NN 9190 26 25 - - HYPH 9190 26 26 level level NN 9190 26 27 searching searching NN 9190 26 28 . . . 9190 27 1 SearchWorks SearchWorks NNP 9190 27 2 was be VBD 9190 27 3 developed develop VBN 9190 27 4 on on IN 9190 27 5 the the DT 9190 27 6 basis basis NN 9190 27 7 of of IN 9190 27 8 Blacklight Blacklight NNP 9190 27 9 ( ( -LRB- 9190 27 10 projectblacklight.org projectblacklight.org NNP 9190 27 11 ) ) -RRB- 9190 27 12 , , , 9190 27 13 an an DT 9190 27 14 open open JJ 9190 27 15 - - HYPH 9190 27 16 source source NN 9190 27 17 application application NN 9190 27 18 for for IN 9190 27 19 searching search VBG 9190 27 20 and and CC 9190 27 21 interacting interact VBG 9190 27 22 with with IN 9190 27 23 collections collection NNS 9190 27 24 of of IN 9190 27 25 digital digital JJ 9190 27 26 objects.19 objects.19 NNP 9190 27 27 Thanks thank NNS 9190 27 28 to to IN 9190 27 29 Blacklight Blacklight NNP 9190 27 30 ’s ’s POS 9190 27 31 flexibility flexibility NN 9190 27 32 and and CC 9190 27 33 extensibility extensibility NN 9190 27 34 , , , 9190 27 35 SearchWorks SearchWorks NNP 9190 27 36 enables enable VBZ 9190 27 37 discovery discovery NN 9190 27 38 across across IN 9190 27 39 an an DT 9190 27 40 increasingly increasingly RB 9190 27 41 diverse diverse JJ 9190 27 42 range range NN 9190 27 43 of of IN 9190 27 44 collections collection NNS 9190 27 45 ( ( -LRB- 9190 27 46 MARC MARC NNP 9190 27 47 catalog catalog NN 9190 27 48 records record NNS 9190 27 49 , , , 9190 27 50 archival archival NN 9190 27 51 materials material NNS 9190 27 52 , , , 9190 27 53 sound sound JJ 9190 27 54 recordings recording NNS 9190 27 55 , , , 9190 27 56 images image NNS 9190 27 57 , , , 9190 27 58 geospatial geospatial JJ 9190 27 59 data datum NNS 9190 27 60 , , , 9190 27 61 etc etc FW 9190 27 62 . . . 9190 27 63 ) ) -RRB- 9190 28 1 and and CC 9190 28 2 allows allow VBZ 9190 28 3 to to TO 9190 28 4 continuously continuously RB 9190 28 5 add add VB 9190 28 6 new new JJ 9190 28 7 features feature NNS 9190 28 8 and and CC 9190 28 9 improvements improvement NNS 9190 28 10 ( ( -LRB- 9190 28 11 e.g. e.g. RB 9190 28 12 , , , 9190 28 13 https://library.stanford.edu/blogs/stanford-libraries-blog/2014/09/searchworks-30-released https://library.stanford.edu/blogs/stanford-libraries-blog/2014/09/searchworks-30-release VBN 9190 28 14 ) ) -RRB- 9190 28 15 . . . 9190 29 1 STUDY STUDY NNP 9190 29 2 OBJECTIVES objective VBD 9190 29 3 The the DT 9190 29 4 goal goal NN 9190 29 5 of of IN 9190 29 6 the the DT 9190 29 7 present present JJ 9190 29 8 study study NN 9190 29 9 was be VBD 9190 29 10 two two CD 9190 29 11 - - HYPH 9190 29 12 fold fold RB 9190 29 13 . . . 9190 30 1 First first RB 9190 30 2 , , , 9190 30 3 we -PRON- PRP 9190 30 4 sought seek VBD 9190 30 5 to to TO 9190 30 6 determine determine VB 9190 30 7 how how WRB 9190 30 8 patrons patron NNS 9190 30 9 interact interact VBP 9190 30 10 with with IN 9190 30 11 the the DT 9190 30 12 discovery discovery NN 9190 30 13 systems system NNS 9190 30 14 , , , 9190 30 15 which which WDT 9190 30 16 features feature VBZ 9190 30 17 they -PRON- PRP 9190 30 18 use use VBP 9190 30 19 and and CC 9190 30 20 with with IN 9190 30 21 what what WDT 9190 30 22 frequency frequency NN 9190 30 23 . . . 9190 31 1 Second second JJ 9190 31 2 , , , 9190 31 3 this this DT 9190 31 4 study study NN 9190 31 5 aimed aim VBD 9190 31 6 to to TO 9190 31 7 identify identify VB 9190 31 8 and and CC 9190 31 9 analyze analyze VB 9190 31 10 problems problem NNS 9190 31 11 that that WDT 9190 31 12 users user NNS 9190 31 13 encounter encounter VBP 9190 31 14 in in IN 9190 31 15 their -PRON- PRP$ 9190 31 16 search search NN 9190 31 17 process process NN 9190 31 18 . . . 9190 32 1 METHOD METHOD NNP 9190 32 2 This this DT 9190 32 3 study study NN 9190 32 4 used use VBD 9190 32 5 data datum NNS 9190 32 6 comprising comprise VBG 9190 32 7 four four CD 9190 32 8 years year NNS 9190 32 9 of of IN 9190 32 10 SearchWorks SearchWorks NNP 9190 32 11 use use NN 9190 32 12 , , , 9190 32 13 which which WDT 9190 32 14 was be VBD 9190 32 15 recorded record VBN 9190 32 16 in in IN 9190 32 17 Apache Apache NNP 9190 32 18 Solr Solr NNP 9190 32 19 logs log VBZ 9190 32 20 . . . 9190 33 1 The the DT 9190 33 2 analysis analysis NN 9190 33 3 was be VBD 9190 33 4 performed perform VBN 9190 33 5 at at IN 9190 33 6 the the DT 9190 33 7 aggregate aggregate JJ 9190 33 8 level level NN 9190 33 9 ; ; : 9190 33 10 no no DT 9190 33 11 attempts attempt NNS 9190 33 12 were be VBD 9190 33 13 made make VBN 9190 33 14 to to TO 9190 33 15 identify identify VB 9190 33 16 individual individual JJ 9190 33 17 searchers searcher NNS 9190 33 18 from from IN 9190 33 19 the the DT 9190 33 20 logs log NNS 9190 33 21 . . . 9190 34 1 At at IN 9190 34 2 the the DT 9190 34 3 preprocessing preprocessing NN 9190 34 4 stage stage NN 9190 34 5 , , , 9190 34 6 we -PRON- PRP 9190 34 7 created create VBD 9190 34 8 and and CC 9190 34 9 used use VBD 9190 34 10 a a DT 9190 34 11 series series NN 9190 34 12 of of IN 9190 34 13 Perl Perl NNP 9190 34 14 scripts script NNS 9190 34 15 to to TO 9190 34 16 clean clean VB 9190 34 17 and and CC 9190 34 18 parse parse VB 9190 34 19 the the DT 9190 34 20 data datum NNS 9190 34 21 and and CC 9190 34 22 extract extract VB 9190 34 23 only only RB 9190 34 24 those those DT 9190 34 25 transactions transaction NNS 9190 34 26 where where WRB 9190 34 27 the the DT 9190 34 28 user user NN 9190 34 29 entered enter VBD 9190 34 30 a a DT 9190 34 31 search search NN 9190 34 32 query query NN 9190 34 33 and/or and/or CC 9190 34 34 selected select VBD 9190 34 35 at at RB 9190 34 36 least least RBS 9190 34 37 one one CD 9190 34 38 facet facet NN 9190 34 39 value value NN 9190 34 40 . . . 9190 35 1 Page page NN 9190 35 2 views view NNS 9190 35 3 of of IN 9190 35 4 individual individual JJ 9190 35 5 records record NNS 9190 35 6 were be VBD 9190 35 7 excluded exclude VBN 9190 35 8 from from IN 9190 35 9 the the DT 9190 35 10 analysis analysis NN 9190 35 11 . . . 9190 36 1 The the DT 9190 36 2 resulting result VBG 9190 36 3 output output NN 9190 36 4 file file NN 9190 36 5 contained contain VBD 9190 36 6 the the DT 9190 36 7 following follow VBG 9190 36 8 parameters parameter NNS 9190 36 9 for for IN 9190 36 10 each each DT 9190 36 11 transaction transaction NN 9190 36 12 : : : 9190 36 13 a a DT 9190 36 14 time time NN 9190 36 15 stamp stamp NN 9190 36 16 , , , 9190 36 17 search search NN 9190 36 18 mode mode NN 9190 36 19 used use VBN 9190 36 20 ( ( -LRB- 9190 36 21 basic basic JJ 9190 36 22 or or CC 9190 36 23 advanced advanced JJ 9190 36 24 ) ) -RRB- 9190 36 25 , , , 9190 36 26 query query NN 9190 36 27 terms term NNS 9190 36 28 , , , 9190 36 29 search search NN 9190 36 30 index index NN 9190 36 31 ( ( -LRB- 9190 36 32 “ " `` 9190 36 33 all all DT 9190 36 34 fields field NNS 9190 36 35 , , , 9190 36 36 ” " '' 9190 36 37 “ " `` 9190 36 38 author author NN 9190 36 39 , , , 9190 36 40 ” " '' 9190 36 41 “ " `` 9190 36 42 title title NNP 9190 36 43 , , , 9190 36 44 ” " '' 9190 36 45 “ " `` 9190 36 46 subject subject NN 9190 36 47 , , , 9190 36 48 ” " '' 9190 36 49 etc etc FW 9190 36 50 . . . 9190 37 1 ) ) -RRB- 9190 37 2 , , , 9190 37 3 facets facet NNS 9190 37 4 selected select VBN 9190 37 5 , , , 9190 37 6 and and CC 9190 37 7 the the DT 9190 37 8 number number NN 9190 37 9 of of IN 9190 37 10 results result NNS 9190 37 11 returned return VBD 9190 37 12 . . . 9190 38 1 The the DT 9190 38 2 query query NN 9190 38 3 stream stream NN 9190 38 4 was be VBD 9190 38 5 subsequently subsequently RB 9190 38 6 partitioned partition VBN 9190 38 7 into into IN 9190 38 8 task task NN 9190 38 9 - - HYPH 9190 38 10 based base VBN 9190 38 11 search search NN 9190 38 12 sessions session NNS 9190 38 13 using use VBG 9190 38 14 a a DT 9190 38 15 combination combination NN 9190 38 16 of of IN 9190 38 17 syntactic syntactic JJ 9190 38 18 features feature NNS 9190 38 19 ( ( -LRB- 9190 38 20 word word NN 9190 38 21 co- co- XX 9190 38 22 occurrence occurrence NN 9190 38 23 across across IN 9190 38 24 multiple multiple JJ 9190 38 25 transactions transaction NNS 9190 38 26 ) ) -RRB- 9190 38 27 and and CC 9190 38 28 temporal temporal JJ 9190 38 29 features feature NNS 9190 38 30 ( ( -LRB- 9190 38 31 session session NN 9190 38 32 time time NN 9190 38 33 - - HYPH 9190 38 34 outs out NNS 9190 38 35 : : : 9190 38 36 we -PRON- PRP 9190 38 37 used use VBD 9190 38 38 fifteen fifteen CD 9190 38 39 minutes minute NNS 9190 38 40 of of IN 9190 38 41 inactivity inactivity NN 9190 38 42 as as IN 9190 38 43 a a DT 9190 38 44 boundary boundary NN 9190 38 45 between between IN 9190 38 46 search search NN 9190 38 47 sessions session NNS 9190 38 48 ) ) -RRB- 9190 38 49 . . . 9190 39 1 The the DT 9190 39 2 analysis analysis NN 9190 39 3 was be VBD 9190 39 4 conducted conduct VBN 9190 39 5 over over IN 9190 39 6 the the DT 9190 39 7 following follow VBG 9190 39 8 datasets dataset NNS 9190 39 9 : : : 9190 39 10 Dataset Dataset NNP 9190 39 11 1 1 CD 9190 39 12 . . . 9190 40 1 Aggregate aggregate JJ 9190 40 2 data datum NNS 9190 40 3 of of IN 9190 40 4 approximately approximately RB 9190 40 5 6 6 CD 9190 40 6 million million CD 9190 40 7 search search NN 9190 40 8 transactions transaction NNS 9190 40 9 conducted conduct VBN 9190 40 10 between between IN 9190 40 11 February February NNP 9190 40 12 13 13 CD 9190 40 13 , , , 9190 40 14 2011 2011 CD 9190 40 15 , , , 9190 40 16 and and CC 9190 40 17 December December NNP 9190 40 18 31 31 CD 9190 40 19 , , , 9190 40 20 2014 2014 CD 9190 40 21 . . . 9190 41 1 We -PRON- PRP 9190 41 2 performed perform VBD 9190 41 3 quantitative quantitative JJ 9190 41 4 analysis analysis NN 9190 41 5 of of IN 9190 41 6 this this DT 9190 41 7 set set NN 9190 41 8 to to TO 9190 41 9 identify identify VB 9190 41 10 general general JJ 9190 41 11 patterns pattern NNS 9190 41 12 of of IN 9190 41 13 system system NN 9190 41 14 use use NN 9190 41 15 . . . 9190 42 1 Dataset Dataset NNP 9190 42 2 2 2 CD 9190 42 3 . . . 9190 43 1 A a DT 9190 43 2 sample sample NN 9190 43 3 of of IN 9190 43 4 5,101 5,101 CD 9190 43 5 search search NN 9190 43 6 sessions session NNS 9190 43 7 containing contain VBG 9190 43 8 11,478 11,478 CD 9190 43 9 failed fail VBD 9190 43 10 or or CC 9190 43 11 potentially potentially RB 9190 43 12 problematic problematic JJ 9190 43 13 interactions interaction NNS 9190 43 14 performed perform VBN 9190 43 15 in in IN 9190 43 16 the the DT 9190 43 17 basic basic JJ 9190 43 18 search search NN 9190 43 19 mode mode NN 9190 43 20 and and CC 9190 43 21 2,719 2,719 CD 9190 43 22 sessions session NNS 9190 43 23 containing contain VBG 9190 43 24 3,600 3,600 CD 9190 43 25 advanced advanced JJ 9190 43 26 searches search NNS 9190 43 27 , , , 9190 43 28 annotated annotate VBN 9190 43 29 with with IN 9190 43 30 query query JJ 9190 43 31 intent intent NN 9190 43 32 and and CC 9190 43 33 potential potential JJ 9190 43 34 cause cause NN 9190 43 35 of of IN 9190 43 36 the the DT 9190 43 37 problem problem NN 9190 43 38 . . . 9190 44 1 The the DT 9190 44 2 searches search NNS 9190 44 3 were be VBD 9190 44 4 performed perform VBN 9190 44 5 during during IN 9190 44 6 eleven eleven CD 9190 44 7 twenty twenty CD 9190 44 8 - - HYPH 9190 44 9 four four CD 9190 44 10 - - HYPH 9190 44 11 hour hour NN 9190 44 12 periods period NNS 9190 44 13 , , , 9190 44 14 representing represent VBG 9190 44 15 different different JJ 9190 44 16 years year NNS 9190 44 17 , , , 9190 44 18 academic academic JJ 9190 44 19 http://projectblacklight.org/ http://projectblacklight.org/ NNP 9190 44 20 https://library.stanford.edu/blogs/stanford-libraries-blog/2014/09/searchworks-30-released https://library.stanford.edu/blogs/stanford-libraries-blog/2014/09/searchworks-30-release VBD 9190 44 21 INFORMATION INFORMATION NNP 9190 44 22 TECHNOLOGY TECHNOLOGY NNP 9190 44 23 AND and CC 9190 44 24 LIBRARIES library NNS 9190 44 25 | | NNP 9190 44 26 SEPTEMBER SEPTEMBER NNP 9190 44 27 2016 2016 CD 9190 44 28 13 13 CD 9190 44 29 quarters quarter NNS 9190 44 30 , , , 9190 44 31 times time NNS 9190 44 32 of of IN 9190 44 33 the the DT 9190 44 34 school school NN 9190 44 35 year year NN 9190 44 36 ( ( -LRB- 9190 44 37 beginning beginning NN 9190 44 38 of of IN 9190 44 39 the the DT 9190 44 40 quarter quarter NN 9190 44 41 , , , 9190 44 42 midterms midterm NNS 9190 44 43 , , , 9190 44 44 finals final NNS 9190 44 45 , , , 9190 44 46 breaks break NNS 9190 44 47 ) ) -RRB- 9190 44 48 , , , 9190 44 49 and and CC 9190 44 50 days day NNS 9190 44 51 of of IN 9190 44 52 the the DT 9190 44 53 week week NN 9190 44 54 . . . 9190 45 1 This this DT 9190 45 2 dataset dataset NN 9190 45 3 was be VBD 9190 45 4 analyzed analyze VBN 9190 45 5 to to TO 9190 45 6 identify identify VB 9190 45 7 common common JJ 9190 45 8 sources source NNS 9190 45 9 of of IN 9190 45 10 user user NN 9190 45 11 failure failure NN 9190 45 12 . . . 9190 46 1 Dataset Dataset NNP 9190 46 2 3 3 CD 9190 46 3 . . . 9190 47 1 User user NN 9190 47 2 feedback feedback NN 9190 47 3 messages message NNS 9190 47 4 submitted submit VBN 9190 47 5 to to IN 9190 47 6 SearchWorks SearchWorks NNP 9190 47 7 between between IN 9190 47 8 January January NNP 9190 47 9 2011 2011 CD 9190 47 10 and and CC 9190 47 11 December December NNP 9190 47 12 2014 2014 CD 9190 47 13 through through IN 9190 47 14 the the DT 9190 47 15 “ " `` 9190 47 16 Feedback Feedback NNP 9190 47 17 ” " '' 9190 47 18 link link NN 9190 47 19 , , , 9190 47 20 which which WDT 9190 47 21 appears appear VBZ 9190 47 22 on on IN 9190 47 23 every every DT 9190 47 24 SearchWorks SearchWorks NNP 9190 47 25 page page NN 9190 47 26 . . . 9190 48 1 While while IN 9190 48 2 the the DT 9190 48 3 majority majority NN 9190 48 4 of of IN 9190 48 5 feedback feedback NN 9190 48 6 messages message NNS 9190 48 7 were be VBD 9190 48 8 error error NN 9190 48 9 and and CC 9190 48 10 bug bug NN 9190 48 11 reports report NNS 9190 48 12 , , , 9190 48 13 this this DT 9190 48 14 dataset dataset NN 9190 48 15 also also RB 9190 48 16 contained contain VBD 9190 48 17 valuable valuable JJ 9190 48 18 information information NN 9190 48 19 about about IN 9190 48 20 how how WRB 9190 48 21 users user NNS 9190 48 22 employed employ VBD 9190 48 23 various various JJ 9190 48 24 features feature NNS 9190 48 25 of of IN 9190 48 26 the the DT 9190 48 27 discovery discovery NN 9190 48 28 layer layer NN 9190 48 29 , , , 9190 48 30 what what WDT 9190 48 31 problems problem NNS 9190 48 32 they -PRON- PRP 9190 48 33 encountered encounter VBD 9190 48 34 , , , 9190 48 35 and and CC 9190 48 36 what what WP 9190 48 37 features feature VBZ 9190 48 38 they -PRON- PRP 9190 48 39 felt feel VBD 9190 48 40 would would MD 9190 48 41 improve improve VB 9190 48 42 their -PRON- PRP$ 9190 48 43 search search NN 9190 48 44 experience experience NN 9190 48 45 . . . 9190 49 1 For for IN 9190 49 2 the the DT 9190 49 3 manual manual JJ 9190 49 4 analysis analysis NN 9190 49 5 of of IN 9190 49 6 dataset dataset NNP 9190 49 7 2 2 CD 9190 49 8 , , , 9190 49 9 all all DT 9190 49 10 searches search NNS 9190 49 11 within within IN 9190 49 12 a a DT 9190 49 13 search search NN 9190 49 14 session session NN 9190 49 15 were be VBD 9190 49 16 reconstructed reconstruct VBN 9190 49 17 in in IN 9190 49 18 SearchWorks SearchWorks NNP 9190 49 19 and and CC 9190 49 20 , , , 9190 49 21 in in IN 9190 49 22 some some DT 9190 49 23 cases case NNS 9190 49 24 , , , 9190 49 25 also also RB 9190 49 26 in in IN 9190 49 27 external external JJ 9190 49 28 sources source NNS 9190 49 29 such such JJ 9190 49 30 as as IN 9190 49 31 WorldCat WorldCat NNP 9190 49 32 , , , 9190 49 33 Google Google NNP 9190 49 34 Scholar Scholar NNP 9190 49 35 , , , 9190 49 36 and and CC 9190 49 37 Google Google NNP 9190 49 38 . . . 9190 50 1 They -PRON- PRP 9190 50 2 were be VBD 9190 50 3 subsequently subsequently RB 9190 50 4 assigned assign VBN 9190 50 5 to to IN 9190 50 6 one one CD 9190 50 7 of of IN 9190 50 8 the the DT 9190 50 9 following follow VBG 9190 50 10 categories category NNS 9190 50 11 : : : 9190 50 12 known know VBN 9190 50 13 - - HYPH 9190 50 14 item item NN 9190 50 15 searches search NNS 9190 50 16 ( ( -LRB- 9190 50 17 searches search NNS 9190 50 18 for for IN 9190 50 19 a a DT 9190 50 20 specific specific JJ 9190 50 21 resource resource NN 9190 50 22 by by IN 9190 50 23 title title NN 9190 50 24 , , , 9190 50 25 combination combination NN 9190 50 26 of of IN 9190 50 27 title title NN 9190 50 28 and and CC 9190 50 29 author author NN 9190 50 30 , , , 9190 50 31 a a DT 9190 50 32 standard standard JJ 9190 50 33 number number NN 9190 50 34 such such JJ 9190 50 35 as as IN 9190 50 36 ISSN ISSN NNP 9190 50 37 or or CC 9190 50 38 ISBN ISBN NNP 9190 50 39 , , , 9190 50 40 or or CC 9190 50 41 a a DT 9190 50 42 call call NN 9190 50 43 number number NN 9190 50 44 ) ) -RRB- 9190 50 45 , , , 9190 50 46 author author NN 9190 50 47 searches search NNS 9190 50 48 ( ( -LRB- 9190 50 49 queries query NNS 9190 50 50 for for IN 9190 50 51 a a DT 9190 50 52 specific specific JJ 9190 50 53 person person NN 9190 50 54 or or CC 9190 50 55 organization organization NN 9190 50 56 responsible responsible JJ 9190 50 57 for for IN 9190 50 58 or or CC 9190 50 59 contributing contribute VBG 9190 50 60 to to IN 9190 50 61 a a DT 9190 50 62 resource resource NN 9190 50 63 ) ) -RRB- 9190 50 64 , , , 9190 50 65 topical topical JJ 9190 50 66 searches search NNS 9190 50 67 , , , 9190 50 68 browse browse NN 9190 50 69 searches search NNS 9190 50 70 ( ( -LRB- 9190 50 71 searches search NNS 9190 50 72 for for IN 9190 50 73 a a DT 9190 50 74 subset subset NN 9190 50 75 of of IN 9190 50 76 the the DT 9190 50 77 library library NN 9190 50 78 collection collection NN 9190 50 79 , , , 9190 50 80 e.g. e.g. RB 9190 50 81 , , , 9190 50 82 “ " `` 9190 50 83 rock rock NN 9190 50 84 operas opera NNS 9190 50 85 , , , 9190 50 86 ” " '' 9190 50 87 “ " `` 9190 50 88 graphic graphic JJ 9190 50 89 novels novel NNS 9190 50 90 , , , 9190 50 91 ” " '' 9190 50 92 “ " `` 9190 50 93 DVDs dvd NNS 9190 50 94 , , , 9190 50 95 ” " '' 9190 50 96 etc etc FW 9190 50 97 . . . 9190 51 1 ) ) -RRB- 9190 51 2 , , , 9190 51 3 invalid invalid JJ 9190 51 4 queries query NNS 9190 51 5 , , , 9190 51 6 and and CC 9190 51 7 queries query NNS 9190 51 8 where where WRB 9190 51 9 the the DT 9190 51 10 search search NN 9190 51 11 intent intent NN 9190 51 12 could could MD 9190 51 13 not not RB 9190 51 14 be be VB 9190 51 15 established establish VBN 9190 51 16 . . . 9190 52 1 To to TO 9190 52 2 identify identify VB 9190 52 3 potentially potentially RB 9190 52 4 problematic problematic JJ 9190 52 5 transactions transaction NNS 9190 52 6 , , , 9190 52 7 the the DT 9190 52 8 following follow VBG 9190 52 9 heuristic heuristic JJ 9190 52 10 was be VBD 9190 52 11 employed employ VBN 9190 52 12 : : : 9190 52 13 we -PRON- PRP 9190 52 14 selected select VBD 9190 52 15 all all DT 9190 52 16 search search NN 9190 52 17 sessions session NNS 9190 52 18 where where WRB 9190 52 19 at at RB 9190 52 20 least least RBS 9190 52 21 one one CD 9190 52 22 transaction transaction NN 9190 52 23 failed fail VBD 9190 52 24 to to TO 9190 52 25 retrieve retrieve VB 9190 52 26 any any DT 9190 52 27 records record NNS 9190 52 28 , , , 9190 52 29 as as RB 9190 52 30 well well RB 9190 52 31 as as IN 9190 52 32 sessions session NNS 9190 52 33 consisting consist VBG 9190 52 34 predominantly predominantly RB 9190 52 35 of of IN 9190 52 36 known know VBN 9190 52 37 - - HYPH 9190 52 38 item item NN 9190 52 39 or or CC 9190 52 40 author author NN 9190 52 41 searches search NNS 9190 52 42 , , , 9190 52 43 where where WRB 9190 52 44 the the DT 9190 52 45 user user NN 9190 52 46 repeated repeat VBD 9190 52 47 or or CC 9190 52 48 reformulated reformulate VBD 9190 52 49 the the DT 9190 52 50 query query NN 9190 52 51 three three CD 9190 52 52 or or CC 9190 52 53 more more JJR 9190 52 54 times time NNS 9190 52 55 within within IN 9190 52 56 a a DT 9190 52 57 five five CD 9190 52 58 - - HYPH 9190 52 59 minute minute NN 9190 52 60 time time NN 9190 52 61 frame frame NN 9190 52 62 . . . 9190 53 1 We -PRON- PRP 9190 53 2 hypothesized hypothesize VBD 9190 53 3 that that IN 9190 53 4 this this DT 9190 53 5 search search NN 9190 53 6 pattern pattern NN 9190 53 7 could could MD 9190 53 8 be be VB 9190 53 9 part part NN 9190 53 10 of of IN 9190 53 11 the the DT 9190 53 12 normal normal JJ 9190 53 13 query query NN 9190 53 14 formulation formulation NN 9190 53 15 process process NN 9190 53 16 for for IN 9190 53 17 topical topical JJ 9190 53 18 searches search NNS 9190 53 19 , , , 9190 53 20 but but CC 9190 53 21 it -PRON- PRP 9190 53 22 could could MD 9190 53 23 serve serve VB 9190 53 24 as as IN 9190 53 25 an an DT 9190 53 26 indicator indicator NN 9190 53 27 of of IN 9190 53 28 the the DT 9190 53 29 user user NN 9190 53 30 ’s ’s POS 9190 53 31 dissatisfaction dissatisfaction NN 9190 53 32 with with IN 9190 53 33 the the DT 9190 53 34 results result NNS 9190 53 35 of of IN 9190 53 36 the the DT 9190 53 37 initial initial JJ 9190 53 38 query query NN 9190 53 39 for for IN 9190 53 40 known know VBN 9190 53 41 - - HYPH 9190 53 42 item item NN 9190 53 43 and and CC 9190 53 44 author author NN 9190 53 45 searches search NNS 9190 53 46 . . . 9190 54 1 We -PRON- PRP 9190 54 2 identified identify VBD 9190 54 3 seventeen seventeen CD 9190 54 4 distinct distinct JJ 9190 54 5 types type NNS 9190 54 6 of of IN 9190 54 7 problems problem NNS 9190 54 8 , , , 9190 54 9 which which WDT 9190 54 10 we -PRON- PRP 9190 54 11 further further RB 9190 54 12 aggregated aggregate VBD 9190 54 13 into into IN 9190 54 14 the the DT 9190 54 15 following follow VBG 9190 54 16 five five CD 9190 54 17 groups group NNS 9190 54 18 : : : 9190 54 19 input input NN 9190 54 20 errors error NNS 9190 54 21 , , , 9190 54 22 absence absence NN 9190 54 23 of of IN 9190 54 24 the the DT 9190 54 25 resource resource NN 9190 54 26 from from IN 9190 54 27 the the DT 9190 54 28 collection collection NN 9190 54 29 , , , 9190 54 30 queries query VBZ 9190 54 31 at at IN 9190 54 32 the the DT 9190 54 33 wrong wrong JJ 9190 54 34 level level NN 9190 54 35 of of IN 9190 54 36 granularity granularity NN 9190 54 37 , , , 9190 54 38 erroneous erroneous JJ 9190 54 39 or or CC 9190 54 40 too too RB 9190 54 41 restrictive restrictive JJ 9190 54 42 use use NN 9190 54 43 of of IN 9190 54 44 limiters limiter NNS 9190 54 45 , , , 9190 54 46 and and CC 9190 54 47 mismatch mismatch VB 9190 54 48 between between IN 9190 54 49 the the DT 9190 54 50 search search NN 9190 54 51 terms term NNS 9190 54 52 entered enter VBD 9190 54 53 and and CC 9190 54 54 the the DT 9190 54 55 library library NN 9190 54 56 metadata metadata NN 9190 54 57 . . . 9190 55 1 Each each DT 9190 55 2 search search NN 9190 55 3 transaction transaction NN 9190 55 4 in in IN 9190 55 5 dataset dataset NNP 9190 55 6 2 2 CD 9190 55 7 was be VBD 9190 55 8 manually manually RB 9190 55 9 reviewed review VBN 9190 55 10 and and CC 9190 55 11 assigned assign VBN 9190 55 12 to to IN 9190 55 13 one one CD 9190 55 14 or or CC 9190 55 15 more more JJR 9190 55 16 of of IN 9190 55 17 these these DT 9190 55 18 error error NN 9190 55 19 categories category NNS 9190 55 20 . . . 9190 56 1 FINDINGS FINDINGS NNP 9190 56 2 Usage usage NN 9190 56 3 Patterns pattern NNS 9190 56 4 Our -PRON- PRP$ 9190 56 5 analysis analysis NN 9190 56 6 of of IN 9190 56 7 the the DT 9190 56 8 aggregate aggregate JJ 9190 56 9 data data NN 9190 56 10 suggests suggest VBZ 9190 56 11 that that IN 9190 56 12 keyword keyword NNP 9190 56 13 searching searching NN 9190 56 14 remains remain VBZ 9190 56 15 the the DT 9190 56 16 primary primary JJ 9190 56 17 interaction interaction NN 9190 56 18 paradigm paradigm NN 9190 56 19 with with IN 9190 56 20 the the DT 9190 56 21 library library NN 9190 56 22 discovery discovery NN 9190 56 23 system system NN 9190 56 24 , , , 9190 56 25 accounting account VBG 9190 56 26 for for IN 9190 56 27 76 76 CD 9190 56 28 percent percent NN 9190 56 29 of of IN 9190 56 30 all all DT 9190 56 31 searches search NNS 9190 56 32 . . . 9190 57 1 However however RB 9190 57 2 , , , 9190 57 3 users user NNS 9190 57 4 also also RB 9190 57 5 increasingly increasingly RB 9190 57 6 take take VBP 9190 57 7 advantage advantage NN 9190 57 8 of of IN 9190 57 9 facets facet NNS 9190 57 10 both both DT 9190 57 11 for for IN 9190 57 12 browsing browsing NN 9190 57 13 and and CC 9190 57 14 refining refine VBG 9190 57 15 their -PRON- PRP$ 9190 57 16 searches search NNS 9190 57 17 : : : 9190 57 18 the the DT 9190 57 19 use use NN 9190 57 20 of of IN 9190 57 21 facets facet NNS 9190 57 22 grew grow VBD 9190 57 23 from from IN 9190 57 24 25 25 CD 9190 57 25 percent percent NN 9190 57 26 in in IN 9190 57 27 2011 2011 CD 9190 57 28 to to IN 9190 57 29 41 41 CD 9190 57 30 percent percent NN 9190 57 31 in in IN 9190 57 32 2014 2014 CD 9190 57 33 . . . 9190 58 1 LIBRARY LIBRARY NNP 9190 58 2 DISCOVERY DISCOVERY NNP 9190 58 3 PRODUCTS product NNS 9190 58 4 : : : 9190 58 5 DISCOVERING discover VBG 9190 58 6 USER USER NNP 9190 58 7 EXPECTATIONS EXPECTATIONS NNP 9190 58 8 THROUGH THROUGH VBD 9190 58 9 FAILURE failure FW 9190 58 10 ANALYSIS analysis FW 9190 58 11 |IRINA |irina WP 9190 58 12 TRAPIDO TRAPIDO NNP 9190 58 13 |doi:10.6017 |doi:10.6017 . 9190 58 14 / / SYM 9190 58 15 ital.v35i2.9190 ital.v35i2.9190 UH 9190 58 16 14 14 CD 9190 58 17 Although although IN 9190 58 18 both both DT 9190 58 19 the the DT 9190 58 20 basic basic JJ 9190 58 21 and and CC 9190 58 22 the the DT 9190 58 23 advanced advanced JJ 9190 58 24 search search NN 9190 58 25 modes mode NNS 9190 58 26 allow allow VBP 9190 58 27 for for IN 9190 58 28 “ " `` 9190 58 29 fielded field VBN 9190 58 30 ” " '' 9190 58 31 searches search NNS 9190 58 32 , , , 9190 58 33 where where WRB 9190 58 34 the the DT 9190 58 35 user user NN 9190 58 36 can can MD 9190 58 37 specify specify VB 9190 58 38 which which WDT 9190 58 39 element element NN 9190 58 40 of of IN 9190 58 41 the the DT 9190 58 42 record record NN 9190 58 43 to to IN 9190 58 44 search search NNP 9190 58 45 ( ( -LRB- 9190 58 46 author author NN 9190 58 47 , , , 9190 58 48 title title NN 9190 58 49 , , , 9190 58 50 subject subject JJ 9190 58 51 , , , 9190 58 52 etc etc FW 9190 58 53 . . . 9190 59 1 ) ) -RRB- 9190 59 2 , , , 9190 59 3 searchers searcher NNS 9190 59 4 rarely rarely RB 9190 59 5 made make VBD 9190 59 6 use use NN 9190 59 7 of of IN 9190 59 8 this this DT 9190 59 9 feature feature NN 9190 59 10 , , , 9190 59 11 relying rely VBG 9190 59 12 mostly mostly RB 9190 59 13 on on IN 9190 59 14 the the DT 9190 59 15 system system NN 9190 59 16 ’s ’s POS 9190 59 17 defaults default NNS 9190 59 18 ( ( -LRB- 9190 59 19 the the DT 9190 59 20 “ " `` 9190 59 21 all all DT 9190 59 22 fields field NNS 9190 59 23 ” " '' 9190 59 24 search search NN 9190 59 25 option option NN 9190 59 26 in in IN 9190 59 27 the the DT 9190 59 28 basic basic JJ 9190 59 29 search search NN 9190 59 30 mode mode NN 9190 59 31 ) ) -RRB- 9190 59 32 : : : 9190 59 33 users user NNS 9190 59 34 selected select VBD 9190 59 35 a a DT 9190 59 36 specific specific JJ 9190 59 37 search search NN 9190 59 38 index index NN 9190 59 39 in in IN 9190 59 40 less less JJR 9190 59 41 than than IN 9190 59 42 25 25 CD 9190 59 43 percent percent NN 9190 59 44 of of IN 9190 59 45 all all DT 9190 59 46 basic basic JJ 9190 59 47 searches search NNS 9190 59 48 . . . 9190 60 1 Advanced advanced JJ 9190 60 2 searching searching NN 9190 60 3 was be VBD 9190 60 4 infrequent infrequent JJ 9190 60 5 and and CC 9190 60 6 declining decline VBG 9190 60 7 ( ( -LRB- 9190 60 8 from from IN 9190 60 9 11 11 CD 9190 60 10 percent percent NN 9190 60 11 in in IN 9190 60 12 2011 2011 CD 9190 60 13 to to IN 9190 60 14 4 4 CD 9190 60 15 percent percent NN 9190 60 16 in in IN 9190 60 17 2014 2014 CD 9190 60 18 ) ) -RRB- 9190 60 19 . . . 9190 61 1 Typically typically RB 9190 61 2 , , , 9190 61 3 users user NNS 9190 61 4 engaged engage VBN 9190 61 5 in in IN 9190 61 6 short short JJ 9190 61 7 sessions session NNS 9190 61 8 with with IN 9190 61 9 a a DT 9190 61 10 mean mean JJ 9190 61 11 session session NN 9190 61 12 length length NN 9190 61 13 of of IN 9190 61 14 1.5 1.5 CD 9190 61 15 queries query NNS 9190 61 16 . . . 9190 62 1 Search search NN 9190 62 2 queries query NNS 9190 62 3 were be VBD 9190 62 4 brief brief JJ 9190 62 5 : : : 9190 62 6 2.9 2.9 CD 9190 62 7 terms term NNS 9190 62 8 per per IN 9190 62 9 query query NN 9190 62 10 on on IN 9190 62 11 average average JJ 9190 62 12 . . . 9190 63 1 Single single JJ 9190 63 2 terms term NNS 9190 63 3 made make VBD 9190 63 4 up up RP 9190 63 5 23 23 CD 9190 63 6 percent percent NN 9190 63 7 of of IN 9190 63 8 queries query NNS 9190 63 9 ; ; : 9190 63 10 26 26 CD 9190 63 11 percent percent NN 9190 63 12 had have VBD 9190 63 13 two two CD 9190 63 14 terms term NNS 9190 63 15 , , , 9190 63 16 and and CC 9190 63 17 19 19 CD 9190 63 18 percent percent NN 9190 63 19 had have VBD 9190 63 20 three three CD 9190 63 21 terms term NNS 9190 63 22 . . . 9190 64 1 Error error NN 9190 64 2 Patterns pattern NNS 9190 64 3 The the DT 9190 64 4 breakdown breakdown NN 9190 64 5 of of IN 9190 64 6 errors error NNS 9190 64 7 by by IN 9190 64 8 category category NN 9190 64 9 and and CC 9190 64 10 search search NN 9190 64 11 mode mode NN 9190 64 12 is be VBZ 9190 64 13 shown show VBN 9190 64 14 in in IN 9190 64 15 figure figure NN 9190 64 16 1 1 CD 9190 64 17 . . . 9190 65 1 In in IN 9190 65 2 the the DT 9190 65 3 following following JJ 9190 65 4 sections section NNS 9190 65 5 , , , 9190 65 6 we -PRON- PRP 9190 65 7 describe describe VBP 9190 65 8 and and CC 9190 65 9 analyze analyze VBP 9190 65 10 different different JJ 9190 65 11 types type NNS 9190 65 12 of of IN 9190 65 13 errors error NNS 9190 65 14 . . . 9190 66 1 Figure figure NN 9190 66 2 1 1 CD 9190 66 3 . . . 9190 67 1 Breakdown breakdown NN 9190 67 2 of of IN 9190 67 3 errors error NNS 9190 67 4 by by IN 9190 67 5 category category NN 9190 67 6 and and CC 9190 67 7 search search NN 9190 67 8 mode mode NN 9190 67 9 Input Input NNP 9190 67 10 Errors Errors NNPS 9190 67 11 Input Input NNP 9190 67 12 errors error NNS 9190 67 13 accounted account VBD 9190 67 14 for for IN 9190 67 15 the the DT 9190 67 16 largest large JJS 9190 67 17 proportion proportion NN 9190 67 18 of of IN 9190 67 19 problematic problematic JJ 9190 67 20 searches search NNS 9190 67 21 in in IN 9190 67 22 the the DT 9190 67 23 basic basic JJ 9190 67 24 search search NN 9190 67 25 mode mode NN 9190 67 26 ( ( -LRB- 9190 67 27 29 29 CD 9190 67 28 percent percent NN 9190 67 29 ) ) -RRB- 9190 67 30 and and CC 9190 67 31 for for IN 9190 67 32 5 5 CD 9190 67 33 percent percent NN 9190 67 34 of of IN 9190 67 35 problems problem NNS 9190 67 36 in in IN 9190 67 37 the the DT 9190 67 38 advanced advanced JJ 9190 67 39 search search NN 9190 67 40 . . . 9190 68 1 While while IN 9190 68 2 the the DT 9190 68 3 majority majority NN 9190 68 4 of of IN 9190 68 5 such such JJ 9190 68 6 errors error NNS 9190 68 7 occurred occur VBD 9190 68 8 at at IN 9190 68 9 the the DT 9190 68 10 level level NN 9190 68 11 of of IN 9190 68 12 individual individual JJ 9190 68 13 words word NNS 9190 68 14 ( ( -LRB- 9190 68 15 misspellings misspelling NNS 9190 68 16 or or CC 9190 68 17 typographical typographical JJ 9190 68 18 errors error NNS 9190 68 19 ) ) -RRB- 9190 68 20 , , , 9190 68 21 entire entire JJ 9190 68 22 search search NN 9190 68 23 statements statement NNS 9190 68 24 were be VBD 9190 68 25 also also RB 9190 68 26 imprecise imprecise JJ 9190 68 27 and and CC 9190 68 28 erroneous erroneous JJ 9190 68 29 ( ( -LRB- 9190 68 30 e.g. e.g. RB 9190 68 31 , , , 9190 68 32 “ " `` 9190 68 33 Diary Diary NNP 9190 68 34 of of IN 9190 68 35 an an DT 9190 68 36 Economic Economic NNP 9190 68 37 Hit hit NN 9190 68 38 Man man NN 9190 68 39 ” " '' 9190 68 40 instead instead RB 9190 68 41 of of IN 9190 68 42 “ " `` 9190 68 43 Confessions Confessions NNPS 9190 68 44 of of IN 9190 68 45 an an DT 9190 68 46 Economic Economic NNP 9190 68 47 Hit Hit NNP 9190 68 48 Man man NN 9190 68 49 ” " '' 9190 68 50 and and CC 9190 68 51 “ " `` 9190 68 52 Dostoevsky Dostoevsky NNP 9190 68 53 War War NNP 9190 68 54 and and CC 9190 68 55 Peace Peace NNP 9190 68 56 ” " '' 9190 68 57 instead instead RB 9190 68 58 of of IN 9190 68 59 “ " `` 9190 68 60 Tolstoy Tolstoy NNP 9190 68 61 War War NNP 9190 68 62 and and CC 9190 68 63 Peace Peace NNP 9190 68 64 ” " '' 9190 68 65 ) ) -RRB- 9190 68 66 . . . 9190 69 1 It -PRON- PRP 9190 69 2 is be VBZ 9190 69 3 noteworthy noteworthy JJ 9190 69 4 that that IN 9190 69 5 in in IN 9190 69 6 46 46 CD 9190 69 7 percent percent NN 9190 69 8 of of IN 9190 69 9 all all DT 9190 69 10 search search NN 9190 69 11 sessions session NNS 9190 69 12 containing contain VBG 9190 69 13 INFORMATION INFORMATION NNP 9190 69 14 TECHNOLOGY TECHNOLOGY NNP 9190 69 15 AND and CC 9190 69 16 LIBRARIES library NNS 9190 69 17 | | NNP 9190 69 18 SEPTEMBER SEPTEMBER NNP 9190 69 19 2016 2016 CD 9190 69 20 15 15 CD 9190 69 21 problems problem NNS 9190 69 22 of of IN 9190 69 23 this this DT 9190 69 24 type type NN 9190 69 25 , , , 9190 69 26 users user NNS 9190 69 27 subsequently subsequently RB 9190 69 28 entered enter VBD 9190 69 29 a a DT 9190 69 30 corrected correct VBN 9190 69 31 query query NN 9190 69 32 . . . 9190 70 1 However however RB 9190 70 2 , , , 9190 70 3 if if IN 9190 70 4 such such JJ 9190 70 5 errors error NNS 9190 70 6 occurred occur VBD 9190 70 7 in in IN 9190 70 8 a a DT 9190 70 9 personal personal JJ 9190 70 10 name name NN 9190 70 11 , , , 9190 70 12 they -PRON- PRP 9190 70 13 were be VBD 9190 70 14 almost almost RB 9190 70 15 half half JJ 9190 70 16 as as RB 9190 70 17 likely likely JJ 9190 70 18 to to TO 9190 70 19 be be VB 9190 70 20 corrected correct VBN 9190 70 21 . . . 9190 71 1 Absence absence NN 9190 71 2 of of IN 9190 71 3 the the DT 9190 71 4 Item item NN 9190 71 5 Sought seek VBN 9190 71 6 from from IN 9190 71 7 the the DT 9190 71 8 Collection Collection NNP 9190 71 9 Queries query NNS 9190 71 10 for for IN 9190 71 11 materials material NNS 9190 71 12 that that WDT 9190 71 13 were be VBD 9190 71 14 not not RB 9190 71 15 in in IN 9190 71 16 the the DT 9190 71 17 library library NN 9190 71 18 ’s ’s POS 9190 71 19 collection collection NN 9190 71 20 accounted account VBD 9190 71 21 for for IN 9190 71 22 about about RB 9190 71 23 a a DT 9190 71 24 quarter quarter NN 9190 71 25 of of IN 9190 71 26 all all DT 9190 71 27 potentially potentially RB 9190 71 28 problematic problematic JJ 9190 71 29 searches search NNS 9190 71 30 . . . 9190 72 1 In in IN 9190 72 2 the the DT 9190 72 3 advanced advanced JJ 9190 72 4 search search NN 9190 72 5 modality modality NN 9190 72 6 , , , 9190 72 7 where where WRB 9190 72 8 the the DT 9190 72 9 query query NN 9190 72 10 is be VBZ 9190 72 11 matched match VBN 9190 72 12 against against IN 9190 72 13 a a DT 9190 72 14 specific specific JJ 9190 72 15 search search NN 9190 72 16 field field NN 9190 72 17 , , , 9190 72 18 such such JJ 9190 72 19 queries query NNS 9190 72 20 typically typically RB 9190 72 21 resulted result VBD 9190 72 22 in in IN 9190 72 23 zero zero CD 9190 72 24 hits hit NNS 9190 72 25 and and CC 9190 72 26 can can MD 9190 72 27 hardly hardly RB 9190 72 28 be be VB 9190 72 29 considered consider VBN 9190 72 30 failures failure NNS 9190 72 31 per per IN 9190 72 32 se se FW 9190 72 33 . . . 9190 73 1 However however RB 9190 73 2 , , , 9190 73 3 in in IN 9190 73 4 the the DT 9190 73 5 default default NN 9190 73 6 cross cross JJ 9190 73 7 - - JJ 9190 73 8 field field NN 9190 73 9 search search NN 9190 73 10 , , , 9190 73 11 users user NNS 9190 73 12 were be VBD 9190 73 13 often often RB 9190 73 14 faced face VBN 9190 73 15 with with IN 9190 73 16 the the DT 9190 73 17 problem problem NN 9190 73 18 of of IN 9190 73 19 false false JJ 9190 73 20 hits hit NNS 9190 73 21 and and CC 9190 73 22 had have VBD 9190 73 23 to to TO 9190 73 24 issue issue VB 9190 73 25 multiple multiple JJ 9190 73 26 progressively progressively RB 9190 73 27 more more RBR 9190 73 28 specific specific JJ 9190 73 29 queries query NNS 9190 73 30 to to TO 9190 73 31 ascertain ascertain VB 9190 73 32 that that IN 9190 73 33 the the DT 9190 73 34 desired desire VBN 9190 73 35 resource resource NN 9190 73 36 was be VBD 9190 73 37 absent absent JJ 9190 73 38 from from IN 9190 73 39 the the DT 9190 73 40 collection collection NN 9190 73 41 . . . 9190 74 1 Queries query NNS 9190 74 2 at at IN 9190 74 3 the the DT 9190 74 4 Wrong wrong JJ 9190 74 5 Level Level NNP 9190 74 6 of of IN 9190 74 7 Granularity granularity NN 9190 74 8 A a DT 9190 74 9 substantial substantial JJ 9190 74 10 number number NN 9190 74 11 of of IN 9190 74 12 user user NN 9190 74 13 queries query NNS 9190 74 14 failed fail VBD 9190 74 15 because because IN 9190 74 16 they -PRON- PRP 9190 74 17 were be VBD 9190 74 18 posed pose VBN 9190 74 19 at at IN 9190 74 20 the the DT 9190 74 21 level level NN 9190 74 22 of of IN 9190 74 23 specificity specificity NN 9190 74 24 not not RB 9190 74 25 supported support VBN 9190 74 26 by by IN 9190 74 27 the the DT 9190 74 28 catalog catalog NN 9190 74 29 . . . 9190 75 1 Such such JJ 9190 75 2 queries query NNS 9190 75 3 accounted account VBD 9190 75 4 for for IN 9190 75 5 the the DT 9190 75 6 largest large JJS 9190 75 7 percentage percentage NN 9190 75 8 of of IN 9190 75 9 problematic problematic JJ 9190 75 10 advanced advanced JJ 9190 75 11 searches search NNS 9190 75 12 ( ( -LRB- 9190 75 13 63 63 CD 9190 75 14 percent percent NN 9190 75 15 ) ) -RRB- 9190 75 16 , , , 9190 75 17 where where WRB 9190 75 18 they -PRON- PRP 9190 75 19 consisted consist VBD 9190 75 20 almost almost RB 9190 75 21 exclusively exclusively RB 9190 75 22 of of IN 9190 75 23 article article NN 9190 75 24 - - HYPH 9190 75 25 level level NN 9190 75 26 searching searching NN 9190 75 27 : : : 9190 75 28 users user NNS 9190 75 29 either either CC 9190 75 30 tried try VBD 9190 75 31 to to TO 9190 75 32 locate locate VB 9190 75 33 a a DT 9190 75 34 specific specific JJ 9190 75 35 article article NN 9190 75 36 ( ( -LRB- 9190 75 37 often often RB 9190 75 38 by by IN 9190 75 39 copying copy VBG 9190 75 40 the the DT 9190 75 41 entire entire JJ 9190 75 42 citation citation NN 9190 75 43 or or CC 9190 75 44 its -PRON- PRP$ 9190 75 45 part part NN 9190 75 46 from from IN 9190 75 47 external external JJ 9190 75 48 sources source NNS 9190 75 49 ) ) -RRB- 9190 75 50 or or CC 9190 75 51 conducted conduct VBD 9190 75 52 highly highly RB 9190 75 53 specific specific JJ 9190 75 54 topical topical JJ 9190 75 55 searches search NNS 9190 75 56 more more RBR 9190 75 57 suitable suitable JJ 9190 75 58 for for IN 9190 75 59 a a DT 9190 75 60 full- full- NN 9190 75 61 text text NN 9190 75 62 database database NN 9190 75 63 . . . 9190 76 1 In in IN 9190 76 2 the the DT 9190 76 3 basic basic JJ 9190 76 4 search search NN 9190 76 5 mode mode NN 9190 76 6 , , , 9190 76 7 the the DT 9190 76 8 proportion proportion NN 9190 76 9 of of IN 9190 76 10 searches search NNS 9190 76 11 at at IN 9190 76 12 the the DT 9190 76 13 wrong wrong JJ 9190 76 14 granularity granularity NN 9190 76 15 level level NN 9190 76 16 was be VBD 9190 76 17 much much RB 9190 76 18 lower low JJR 9190 76 19 , , , 9190 76 20 but but CC 9190 76 21 still still RB 9190 76 22 substantial substantial JJ 9190 76 23 ( ( -LRB- 9190 76 24 20 20 CD 9190 76 25 percent percent NN 9190 76 26 ) ) -RRB- 9190 76 27 . . . 9190 77 1 In in IN 9190 77 2 addition addition NN 9190 77 3 to to IN 9190 77 4 searches search NNS 9190 77 5 for for IN 9190 77 6 articles article NNS 9190 77 7 and and CC 9190 77 8 narrowly narrowly RB 9190 77 9 defined define VBN 9190 77 10 subject subject JJ 9190 77 11 searches search NNS 9190 77 12 , , , 9190 77 13 users user NNS 9190 77 14 also also RB 9190 77 15 attempted attempt VBD 9190 77 16 to to TO 9190 77 17 search search VB 9190 77 18 for for IN 9190 77 19 other other JJ 9190 77 20 types type NNS 9190 77 21 of of IN 9190 77 22 more more RBR 9190 77 23 granular granular JJ 9190 77 24 content content NN 9190 77 25 , , , 9190 77 26 such such JJ 9190 77 27 as as IN 9190 77 28 book book NN 9190 77 29 chapters chapter NNS 9190 77 30 , , , 9190 77 31 individual individual JJ 9190 77 32 papers paper NNS 9190 77 33 in in IN 9190 77 34 conference conference NN 9190 77 35 proceedings proceeding NNS 9190 77 36 , , , 9190 77 37 poems poem NNS 9190 77 38 , , , 9190 77 39 songs song NNS 9190 77 40 , , , 9190 77 41 etc etc FW 9190 77 42 . . . 9190 78 1 Erroneous erroneous JJ 9190 78 2 or or CC 9190 78 3 Too Too NNP 9190 78 4 Restrictive Restrictive NNP 9190 78 5 Use Use NNP 9190 78 6 of of IN 9190 78 7 Limiters Limiters NNP 9190 78 8 Another another DT 9190 78 9 common common JJ 9190 78 10 source source NN 9190 78 11 of of IN 9190 78 12 failure failure NN 9190 78 13 was be VBD 9190 78 14 the the DT 9190 78 15 selection selection NN 9190 78 16 of of IN 9190 78 17 the the DT 9190 78 18 wrong wrong JJ 9190 78 19 search search NN 9190 78 20 index index NN 9190 78 21 or or CC 9190 78 22 a a DT 9190 78 23 facet facet NN 9190 78 24 that that WDT 9190 78 25 was be VBD 9190 78 26 too too RB 9190 78 27 restrictive restrictive JJ 9190 78 28 to to TO 9190 78 29 yield yield VB 9190 78 30 any any DT 9190 78 31 results result NNS 9190 78 32 . . . 9190 79 1 The the DT 9190 79 2 majority majority NN 9190 79 3 of of IN 9190 79 4 these these DT 9190 79 5 errors error NNS 9190 79 6 were be VBD 9190 79 7 purely purely RB 9190 79 8 mechanical mechanical JJ 9190 79 9 : : : 9190 79 10 users user NNS 9190 79 11 failed fail VBD 9190 79 12 to to TO 9190 79 13 clear clear VB 9190 79 14 out out RP 9190 79 15 search search NN 9190 79 16 refinements refinement NNS 9190 79 17 from from IN 9190 79 18 their -PRON- PRP$ 9190 79 19 previous previous JJ 9190 79 20 search search NN 9190 79 21 or or CC 9190 79 22 entered enter VBD 9190 79 23 query query NN 9190 79 24 terms term NNS 9190 79 25 into into IN 9190 79 26 the the DT 9190 79 27 wrong wrong JJ 9190 79 28 search search NN 9190 79 29 field field NN 9190 79 30 . . . 9190 80 1 However however RB 9190 80 2 , , , 9190 80 3 our -PRON- PRP$ 9190 80 4 analysis analysis NN 9190 80 5 also also RB 9190 80 6 revealed reveal VBD 9190 80 7 several several JJ 9190 80 8 conceptual conceptual JJ 9190 80 9 errors error NNS 9190 80 10 , , , 9190 80 11 typically typically RB 9190 80 12 stemming stem VBG 9190 80 13 from from IN 9190 80 14 a a DT 9190 80 15 misunderstanding misunderstanding NN 9190 80 16 of of IN 9190 80 17 the the DT 9190 80 18 meaning meaning NN 9190 80 19 and and CC 9190 80 20 purpose purpose NN 9190 80 21 of of IN 9190 80 22 certain certain JJ 9190 80 23 limiters limiter NNS 9190 80 24 . . . 9190 81 1 For for IN 9190 81 2 example example NN 9190 81 3 , , , 9190 81 4 “ " `` 9190 81 5 Online online RB 9190 81 6 , , , 9190 81 7 ” " '' 9190 81 8 “ " `` 9190 81 9 Database Database NNP 9190 81 10 , , , 9190 81 11 ” " '' 9190 81 12 and and CC 9190 81 13 “ " `` 9190 81 14 Journal Journal NNP 9190 81 15 / / SYM 9190 81 16 Periodical Periodical NNP 9190 81 17 ” " '' 9190 81 18 facets facet NNS 9190 81 19 were be VBD 9190 81 20 often often RB 9190 81 21 perceived perceive VBN 9190 81 22 by by IN 9190 81 23 the the DT 9190 81 24 user user NN 9190 81 25 as as IN 9190 81 26 a a DT 9190 81 27 possible possible JJ 9190 81 28 route route NN 9190 81 29 to to IN 9190 81 30 article article NN 9190 81 31 - - HYPH 9190 81 32 level level NN 9190 81 33 content content NN 9190 81 34 . . . 9190 82 1 Even even RB 9190 82 2 seemingly seemingly RB 9190 82 3 straightforward straightforward JJ 9190 82 4 limiters limiter NNS 9190 82 5 such such JJ 9190 82 6 as as IN 9190 82 7 “ " `` 9190 82 8 Date date NN 9190 82 9 ” " '' 9190 82 10 caused cause VBD 9190 82 11 confusion confusion NN 9190 82 12 , , , 9190 82 13 especially especially RB 9190 82 14 when when WRB 9190 82 15 applied apply VBN 9190 82 16 to to IN 9190 82 17 serial serial JJ 9190 82 18 publications publication NNS 9190 82 19 : : : 9190 82 20 users user NNS 9190 82 21 attempted attempt VBD 9190 82 22 to to TO 9190 82 23 employ employ VB 9190 82 24 this this DT 9190 82 25 facet facet NN 9190 82 26 to to TO 9190 82 27 drill drill VB 9190 82 28 down down RP 9190 82 29 to to IN 9190 82 30 the the DT 9190 82 31 desired desire VBN 9190 82 32 journal journal NN 9190 82 33 issue issue NN 9190 82 34 or or CC 9190 82 35 article article NN 9190 82 36 , , , 9190 82 37 most most RBS 9190 82 38 likely likely RB 9190 82 39 acting act VBG 9190 82 40 on on IN 9190 82 41 the the DT 9190 82 42 assumption assumption NN 9190 82 43 that that IN 9190 82 44 the the DT 9190 82 45 system system NN 9190 82 46 included include VBD 9190 82 47 article article NN 9190 82 48 - - HYPH 9190 82 49 level level NN 9190 82 50 metadata metadata NN 9190 82 51 . . . 9190 83 1 Lack lack NN 9190 83 2 of of IN 9190 83 3 Correspondence Correspondence NNP 9190 83 4 between between IN 9190 83 5 the the DT 9190 83 6 Users Users NNPS 9190 83 7 ’ ’ POS 9190 83 8 Search Search NNP 9190 83 9 Terms term NNS 9190 83 10 and and CC 9190 83 11 the the DT 9190 83 12 Library library JJ 9190 83 13 Metadata Metadata NNP 9190 83 14 A a DT 9190 83 15 significant significant JJ 9190 83 16 number number NN 9190 83 17 of of IN 9190 83 18 problems problem NNS 9190 83 19 in in IN 9190 83 20 this this DT 9190 83 21 group group NN 9190 83 22 involved involve VBD 9190 83 23 searches search NNS 9190 83 24 for for IN 9190 83 25 non non JJ 9190 83 26 - - JJ 9190 83 27 English english JJ 9190 83 28 materials material NNS 9190 83 29 . . . 9190 84 1 When when WRB 9190 84 2 performed perform VBN 9190 84 3 in in IN 9190 84 4 their -PRON- PRP$ 9190 84 5 English english JJ 9190 84 6 transliteration transliteration NN 9190 84 7 , , , 9190 84 8 such such JJ 9190 84 9 queries query NNS 9190 84 10 often often RB 9190 84 11 failed fail VBD 9190 84 12 because because IN 9190 84 13 of of IN 9190 84 14 users user NNS 9190 84 15 ’ ’ POS 9190 84 16 lack lack NN 9190 84 17 of of IN 9190 84 18 LIBRARY LIBRARY NNP 9190 84 19 DISCOVERY DISCOVERY NNP 9190 84 20 PRODUCTS product NNS 9190 84 21 : : : 9190 84 22 DISCOVERING discover VBG 9190 84 23 USER USER NNP 9190 84 24 EXPECTATIONS EXPECTATIONS NNP 9190 84 25 THROUGH THROUGH VBD 9190 84 26 FAILURE failure FW 9190 84 27 ANALYSIS analysis FW 9190 84 28 |IRINA |irina WP 9190 84 29 TRAPIDO TRAPIDO NNP 9190 84 30 |doi:10.6017 |doi:10.6017 . 9190 84 31 / / SYM 9190 84 32 ital.v35i2.9190 ital.v35i2.9190 UH 9190 84 33 16 16 CD 9190 84 34 familiarity familiarity NN 9190 84 35 with with IN 9190 84 36 the the DT 9190 84 37 transliteration transliteration NN 9190 84 38 rules rule NNS 9190 84 39 established establish VBN 9190 84 40 by by IN 9190 84 41 the the DT 9190 84 42 library library NN 9190 84 43 community community NN 9190 84 44 , , , 9190 84 45 whereas whereas IN 9190 84 46 searches search NNS 9190 84 47 in in IN 9190 84 48 the the DT 9190 84 49 vernacular vernacular JJ 9190 84 50 scripts script NNS 9190 84 51 tended tend VBD 9190 84 52 to to TO 9190 84 53 produce produce VB 9190 84 54 incomplete incomplete JJ 9190 84 55 or or CC 9190 84 56 no no DT 9190 84 57 results result NNS 9190 84 58 because because IN 9190 84 59 not not RB 9190 84 60 all all DT 9190 84 61 bibliographic bibliographic JJ 9190 84 62 records record NNS 9190 84 63 in in IN 9190 84 64 the the DT 9190 84 65 database database NN 9190 84 66 contained contain VBD 9190 84 67 parallel parallel JJ 9190 84 68 non non JJ 9190 84 69 - - JJ 9190 84 70 Roman roman JJ 9190 84 71 script script NN 9190 84 72 fields field NNS 9190 84 73 . . . 9190 85 1 Author author NN 9190 85 2 and and CC 9190 85 3 title title NN 9190 85 4 searches search NNS 9190 85 5 often often RB 9190 85 6 failed fail VBD 9190 85 7 because because IN 9190 85 8 of of IN 9190 85 9 the the DT 9190 85 10 users user NNS 9190 85 11 ’ ’ POS 9190 85 12 tendency tendency NN 9190 85 13 to to TO 9190 85 14 enter enter VB 9190 85 15 abbreviated abbreviate VBN 9190 85 16 queries query NNS 9190 85 17 . . . 9190 86 1 For for IN 9190 86 2 example example NN 9190 86 3 , , , 9190 86 4 personal personal JJ 9190 86 5 name name NN 9190 86 6 searches search NNS 9190 86 7 where where WRB 9190 86 8 the the DT 9190 86 9 user user NN 9190 86 10 truncated truncate VBD 9190 86 11 the the DT 9190 86 12 author author NN 9190 86 13 ’s ’s POS 9190 86 14 first first JJ 9190 86 15 or or CC 9190 86 16 middle middle JJ 9190 86 17 name name NN 9190 86 18 to to IN 9190 86 19 an an DT 9190 86 20 initial initial JJ 9190 86 21 while while IN 9190 86 22 the the DT 9190 86 23 bibliographic bibliographic JJ 9190 86 24 records record NNS 9190 86 25 only only RB 9190 86 26 contained contain VBD 9190 86 27 this this DT 9190 86 28 name name NN 9190 86 29 in in IN 9190 86 30 its -PRON- PRP$ 9190 86 31 full full JJ 9190 86 32 form form NN 9190 86 33 were be VBD 9190 86 34 extremely extremely RB 9190 86 35 likely likely JJ 9190 86 36 to to TO 9190 86 37 fail fail VB 9190 86 38 . . . 9190 87 1 Abbreviations abbreviation NNS 9190 87 2 were be VBD 9190 87 3 also also RB 9190 87 4 used use VBN 9190 87 5 in in IN 9190 87 6 searches search NNS 9190 87 7 for for IN 9190 87 8 journals journal NNS 9190 87 9 , , , 9190 87 10 conference conference NN 9190 87 11 proceedings proceeding NNS 9190 87 12 , , , 9190 87 13 and and CC 9190 87 14 occasionally occasionally RB 9190 87 15 even even RB 9190 87 16 for for IN 9190 87 17 book book NN 9190 87 18 titles title NNS 9190 87 19 ( ( -LRB- 9190 87 20 e.g. e.g. RB 9190 87 21 , , , 9190 87 22 “ " `` 9190 87 23 AI ai NN 9190 87 24 : : : 9190 87 25 a a DT 9190 87 26 modern modern JJ 9190 87 27 approach approach NN 9190 87 28 ” " '' 9190 87 29 instead instead RB 9190 87 30 of of IN 9190 87 31 “ " `` 9190 87 32 Artificial artificial JJ 9190 87 33 intelligence intelligence NN 9190 87 34 : : : 9190 87 35 a a DT 9190 87 36 modern modern JJ 9190 87 37 approach approach NN 9190 87 38 ” " '' 9190 87 39 ) ) -RRB- 9190 87 40 . . . 9190 88 1 Such such JJ 9190 88 2 queries query NNS 9190 88 3 were be VBD 9190 88 4 successful successful JJ 9190 88 5 only only RB 9190 88 6 if if IN 9190 88 7 the the DT 9190 88 8 abbreviation abbreviation NN 9190 88 9 used use VBN 9190 88 10 by by IN 9190 88 11 the the DT 9190 88 12 searcher searcher NN 9190 88 13 was be VBD 9190 88 14 included include VBN 9190 88 15 in in IN 9190 88 16 the the DT 9190 88 17 bibliographic bibliographic JJ 9190 88 18 records record NNS 9190 88 19 as as IN 9190 88 20 a a DT 9190 88 21 variant variant JJ 9190 88 22 title title NN 9190 88 23 . . . 9190 89 1 A a DT 9190 89 2 somewhat somewhat RB 9190 89 3 related related JJ 9190 89 4 problem problem NN 9190 89 5 occurred occur VBD 9190 89 6 when when WRB 9190 89 7 the the DT 9190 89 8 title title NN 9190 89 9 of of IN 9190 89 10 a a DT 9190 89 11 resource resource NN 9190 89 12 contained contain VBD 9190 89 13 a a DT 9190 89 14 numeral numeral NN 9190 89 15 in in IN 9190 89 16 its -PRON- PRP$ 9190 89 17 spelled spell VBN 9190 89 18 out out RP 9190 89 19 form form NN 9190 89 20 but but CC 9190 89 21 was be VBD 9190 89 22 entered enter VBN 9190 89 23 as as IN 9190 89 24 a a DT 9190 89 25 digit digit NN 9190 89 26 by by IN 9190 89 27 the the DT 9190 89 28 user user NN 9190 89 29 . . . 9190 90 1 Because because IN 9190 90 2 these these DT 9190 90 3 title title NN 9190 90 4 variations variation NNS 9190 90 5 are be VBP 9190 90 6 not not RB 9190 90 7 always always RB 9190 90 8 recorded record VBN 9190 90 9 as as IN 9190 90 10 additional additional JJ 9190 90 11 access access NN 9190 90 12 points point NNS 9190 90 13 in in IN 9190 90 14 the the DT 9190 90 15 bibliographic bibliographic JJ 9190 90 16 records record NNS 9190 90 17 , , , 9190 90 18 the the DT 9190 90 19 desired desire VBN 9190 90 20 item item NN 9190 90 21 either either CC 9190 90 22 did do VBD 9190 90 23 not not RB 9190 90 24 appear appear VB 9190 90 25 in in IN 9190 90 26 the the DT 9190 90 27 result result NN 9190 90 28 set set VBN 9190 90 29 or or CC 9190 90 30 was be VBD 9190 90 31 buried bury VBN 9190 90 32 too too RB 9190 90 33 deep deep JJ 9190 90 34 to to TO 9190 90 35 be be VB 9190 90 36 discovered discover VBN 9190 90 37 . . . 9190 91 1 Topical topical JJ 9190 91 2 searches search NNS 9190 91 3 within within IN 9190 91 4 the the DT 9190 91 5 subject subject JJ 9190 91 6 index index NN 9190 91 7 were be VBD 9190 91 8 also also RB 9190 91 9 prone prone JJ 9190 91 10 to to IN 9190 91 11 failure failure NN 9190 91 12 , , , 9190 91 13 mostly mostly RB 9190 91 14 because because IN 9190 91 15 patrons patron NNS 9190 91 16 were be VBD 9190 91 17 unaware unaware JJ 9190 91 18 that that IN 9190 91 19 such such JJ 9190 91 20 searches search NNS 9190 91 21 require require VBP 9190 91 22 the the DT 9190 91 23 use use NN 9190 91 24 of of IN 9190 91 25 precise precise JJ 9190 91 26 terms term NNS 9190 91 27 from from IN 9190 91 28 controlled controlled JJ 9190 91 29 vocabularies vocabulary NNS 9190 91 30 and and CC 9190 91 31 resorted resort VBD 9190 91 32 to to IN 9190 91 33 natural natural JJ 9190 91 34 language language NN 9190 91 35 searching search VBG 9190 91 36 instead instead RB 9190 91 37 . . . 9190 92 1 User User NNP 9190 92 2 Feedback Feedback NNP 9190 92 3 Our -PRON- PRP$ 9190 92 4 analysis analysis NN 9190 92 5 of of IN 9190 92 6 user user NN 9190 92 7 feedback feedback NN 9190 92 8 revealed reveal VBD 9190 92 9 substantial substantial JJ 9190 92 10 differences difference NNS 9190 92 11 in in IN 9190 92 12 how how WRB 9190 92 13 various various JJ 9190 92 14 user user NN 9190 92 15 groups group NNS 9190 92 16 approach approach VBP 9190 92 17 the the DT 9190 92 18 search search NN 9190 92 19 system system NN 9190 92 20 and and CC 9190 92 21 which which WDT 9190 92 22 areas area NNS 9190 92 23 of of IN 9190 92 24 it -PRON- PRP 9190 92 25 they -PRON- PRP 9190 92 26 find find VBP 9190 92 27 problematic problematic JJ 9190 92 28 . . . 9190 93 1 Students student NNS 9190 93 2 were be VBD 9190 93 3 often often RB 9190 93 4 frustrated frustrate VBN 9190 93 5 by by IN 9190 93 6 the the DT 9190 93 7 absence absence NN 9190 93 8 of of IN 9190 93 9 spelling spelling NN 9190 93 10 suggestions suggestion NNS 9190 93 11 , , , 9190 93 12 which which WDT 9190 93 13 , , , 9190 93 14 as as IN 9190 93 15 one one CD 9190 93 16 user user NN 9190 93 17 put put VBD 9190 93 18 it -PRON- PRP 9190 93 19 , , , 9190 93 20 “ " `` 9190 93 21 left leave VBD 9190 93 22 the the DT 9190 93 23 users user NNS 9190 93 24 wander wander VBP 9190 93 25 [ [ -LRB- 9190 93 26 to to IN 9190 93 27 ? ? . 9190 93 28 ] ] -RRB- 9190 94 1 in in IN 9190 94 2 the the DT 9190 94 3 dark dark NN 9190 94 4 ” " '' 9190 94 5 as as IN 9190 94 6 to to IN 9190 94 7 the the DT 9190 94 8 cause cause NN 9190 94 9 of of IN 9190 94 10 searching search VBG 9190 94 11 failure failure NN 9190 94 12 . . . 9190 95 1 This this DT 9190 95 2 user user NN 9190 95 3 group group NN 9190 95 4 also also RB 9190 95 5 found find VBD 9190 95 6 certain certain JJ 9190 95 7 social social JJ 9190 95 8 features feature NNS 9190 95 9 desirable desirable JJ 9190 95 10 : : : 9190 95 11 for for IN 9190 95 12 example example NN 9190 95 13 , , , 9190 95 14 one one CD 9190 95 15 user user NN 9190 95 16 suggested suggest VBD 9190 95 17 that that IN 9190 95 18 having have VBG 9190 95 19 ratings rating NNS 9190 95 20 for for IN 9190 95 21 books book NNS 9190 95 22 would would MD 9190 95 23 be be VB 9190 95 24 helpful helpful JJ 9190 95 25 in in IN 9190 95 26 his -PRON- PRP$ 9190 95 27 choice choice NN 9190 95 28 of of IN 9190 95 29 a a DT 9190 95 30 good good JJ 9190 95 31 programming programming NN 9190 95 32 book book NN 9190 95 33 . . . 9190 96 1 By by IN 9190 96 2 contrast contrast NN 9190 96 3 , , , 9190 96 4 faculty faculty NN 9190 96 5 and and CC 9190 96 6 researchers researcher NNS 9190 96 7 were be VBD 9190 96 8 more more RBR 9190 96 9 concerned concerned JJ 9190 96 10 about about IN 9190 96 11 the the DT 9190 96 12 lack lack NN 9190 96 13 of of IN 9190 96 14 the the DT 9190 96 15 more more RBR 9190 96 16 advanced advanced JJ 9190 96 17 features feature NNS 9190 96 18 , , , 9190 96 19 such such JJ 9190 96 20 as as IN 9190 96 21 cross cross JJ 9190 96 22 - - JJ 9190 96 23 reference reference NN 9190 96 24 searching searching NN 9190 96 25 and and CC 9190 96 26 left left RB 9190 96 27 - - HYPH 9190 96 28 anchored anchor VBN 9190 96 29 browsing browsing NN 9190 96 30 of of IN 9190 96 31 the the DT 9190 96 32 title title NN 9190 96 33 , , , 9190 96 34 subject subject JJ 9190 96 35 , , , 9190 96 36 and and CC 9190 96 37 author author NN 9190 96 38 indexes index NNS 9190 96 39 . . . 9190 97 1 However however RB 9190 97 2 , , , 9190 97 3 there there EX 9190 97 4 were be VBD 9190 97 5 several several JJ 9190 97 6 areas area NNS 9190 97 7 that that IN 9190 97 8 both both DT 9190 97 9 groups group NNS 9190 97 10 found find VBD 9190 97 11 problematic problematic JJ 9190 97 12 : : : 9190 97 13 students student NNS 9190 97 14 and and CC 9190 97 15 faculty faculty NN 9190 97 16 alike alike RB 9190 97 17 saw see VBD 9190 97 18 the the DT 9190 97 19 system system NN 9190 97 20 ’s ’s POS 9190 97 21 inability inability NN 9190 97 22 to to TO 9190 97 23 assist assist VB 9190 97 24 in in IN 9190 97 25 the the DT 9190 97 26 selection selection NN 9190 97 27 of of IN 9190 97 28 the the DT 9190 97 29 correct correct JJ 9190 97 30 form form NN 9190 97 31 of of IN 9190 97 32 the the DT 9190 97 33 author author NN 9190 97 34 ’s ’s POS 9190 97 35 name name NN 9190 97 36 as as IN 9190 97 37 a a DT 9190 97 38 major major JJ 9190 97 39 barrier barrier NN 9190 97 40 to to IN 9190 97 41 effective effective JJ 9190 97 42 author author NN 9190 97 43 searching search VBG 9190 97 44 and and CC 9190 97 45 also also RB 9190 97 46 converged converge VBN 9190 97 47 on on IN 9190 97 48 the the DT 9190 97 49 need need NN 9190 97 50 for for IN 9190 97 51 more more RBR 9190 97 52 granular granular JJ 9190 97 53 access access NN 9190 97 54 to to IN 9190 97 55 formats format NNS 9190 97 56 of of IN 9190 97 57 audiovisual audiovisual JJ 9190 97 58 materials material NNS 9190 97 59 . . . 9190 98 1 DISCUSSION DISCUSSION NNP 9190 98 2 Scope Scope NNP 9190 98 3 of of IN 9190 98 4 the the DT 9190 98 5 Discovery Discovery NNP 9190 98 6 System System NNP 9190 98 7 The the DT 9190 98 8 results result NNS 9190 98 9 of of IN 9190 98 10 our -PRON- PRP$ 9190 98 11 analysis analysis NN 9190 98 12 point point NN 9190 98 13 to to IN 9190 98 14 users user NNS 9190 98 15 ’ ’ POS 9190 98 16 lack lack NN 9190 98 17 of of IN 9190 98 18 understanding understanding NN 9190 98 19 of of IN 9190 98 20 what what WP 9190 98 21 is be VBZ 9190 98 22 covered cover VBN 9190 98 23 by by IN 9190 98 24 the the DT 9190 98 25 discovery discovery NN 9190 98 26 layer layer NN 9190 98 27 . . . 9190 99 1 Users user NNS 9190 99 2 are be VBP 9190 99 3 often often RB 9190 99 4 unaware unaware JJ 9190 99 5 of of IN 9190 99 6 the the DT 9190 99 7 existence existence NN 9190 99 8 of of IN 9190 99 9 separate separate JJ 9190 99 10 specialized specialized JJ 9190 99 11 search search NN 9190 99 12 interfaces interface NNS 9190 99 13 for for IN 9190 99 14 different different JJ 9190 99 15 categories category NNS 9190 99 16 of of IN 9190 99 17 materials material NNS 9190 99 18 and and CC 9190 99 19 assume assume VBP 9190 99 20 that that IN 9190 99 21 the the DT 9190 99 22 library library NN 9190 99 23 discovery discovery NN 9190 99 24 layer layer NN 9190 99 25 offers offer VBZ 9190 99 26 Google Google NNP 9190 99 27 - - HYPH 9190 99 28 like like JJ 9190 99 29 INFORMATION information NN 9190 99 30 TECHNOLOGY technology NN 9190 99 31 AND and CC 9190 99 32 LIBRARIES LIBRARIES NNP 9190 99 33 | | NNP 9190 99 34 SEPTEMBER SEPTEMBER NNP 9190 99 35 2016 2016 CD 9190 99 36 17 17 CD 9190 99 37 searching search VBG 9190 99 38 across across IN 9190 99 39 the the DT 9190 99 40 entire entire JJ 9190 99 41 range range NN 9190 99 42 of of IN 9190 99 43 library library NN 9190 99 44 resource resource NN 9190 99 45 types type NNS 9190 99 46 . . . 9190 100 1 Moreover moreover RB 9190 100 2 , , , 9190 100 3 they -PRON- PRP 9190 100 4 are be VBP 9190 100 5 confused confuse VBN 9190 100 6 by by IN 9190 100 7 the the DT 9190 100 8 multiple multiple JJ 9190 100 9 search search NN 9190 100 10 modalities modality NNS 9190 100 11 offered offer VBN 9190 100 12 by by IN 9190 100 13 the the DT 9190 100 14 discovery discovery NN 9190 100 15 layer layer NN 9190 100 16 : : : 9190 100 17 one one CD 9190 100 18 of of IN 9190 100 19 the the DT 9190 100 20 common common JJ 9190 100 21 misconceptions misconception NNS 9190 100 22 in in IN 9190 100 23 SearchWorks SearchWorks NNP 9190 100 24 is be VBZ 9190 100 25 that that IN 9190 100 26 the the DT 9190 100 27 advanced advanced JJ 9190 100 28 search search NN 9190 100 29 will will MD 9190 100 30 allow allow VB 9190 100 31 the the DT 9190 100 32 user user NN 9190 100 33 to to TO 9190 100 34 access access VB 9190 100 35 additional additional JJ 9190 100 36 content content NN 9190 100 37 rather rather RB 9190 100 38 than than IN 9190 100 39 offer offer VB 9190 100 40 a a DT 9190 100 41 different different JJ 9190 100 42 way way NN 9190 100 43 of of IN 9190 100 44 searching search VBG 9190 100 45 the the DT 9190 100 46 same same JJ 9190 100 47 catalog catalog NN 9190 100 48 data datum NNS 9190 100 49 . . . 9190 101 1 In in IN 9190 101 2 addition addition NN 9190 101 3 to to IN 9190 101 4 the the DT 9190 101 5 expanded expand VBN 9190 101 6 scope scope NN 9190 101 7 of of IN 9190 101 8 the the DT 9190 101 9 discovery discovery NN 9190 101 10 tools tool NNS 9190 101 11 , , , 9190 101 12 there there EX 9190 101 13 is be VBZ 9190 101 14 also also RB 9190 101 15 a a DT 9190 101 16 growing grow VBG 9190 101 17 expectation expectation NN 9190 101 18 of of IN 9190 101 19 greater great JJR 9190 101 20 depth depth NN 9190 101 21 of of IN 9190 101 22 coverage coverage NN 9190 101 23 . . . 9190 102 1 According accord VBG 9190 102 2 to to IN 9190 102 3 our -PRON- PRP$ 9190 102 4 data datum NNS 9190 102 5 , , , 9190 102 6 searching search VBG 9190 102 7 in in IN 9190 102 8 a a DT 9190 102 9 discovery discovery NN 9190 102 10 layer layer NN 9190 102 11 occurs occur VBZ 9190 102 12 at at IN 9190 102 13 several several JJ 9190 102 14 levels level NNS 9190 102 15 : : : 9190 102 16 the the DT 9190 102 17 entire entire JJ 9190 102 18 resource resource NN 9190 102 19 ( ( -LRB- 9190 102 20 book book NNP 9190 102 21 , , , 9190 102 22 journal journal NNP 9190 102 23 title title NNP 9190 102 24 , , , 9190 102 25 music music NN 9190 102 26 recording recording NN 9190 102 27 ) ) -RRB- 9190 102 28 , , , 9190 102 29 its -PRON- PRP$ 9190 102 30 smaller small JJR 9190 102 31 integral integral JJ 9190 102 32 units unit NNS 9190 102 33 ( ( -LRB- 9190 102 34 book book NN 9190 102 35 chapters chapter NNS 9190 102 36 , , , 9190 102 37 journal journal NN 9190 102 38 articles article NNS 9190 102 39 , , , 9190 102 40 individual individual JJ 9190 102 41 musical musical JJ 9190 102 42 compositions composition NNS 9190 102 43 , , , 9190 102 44 etc etc FW 9190 102 45 . . . 9190 103 1 ) ) -RRB- 9190 103 2 , , , 9190 103 3 and and CC 9190 103 4 full full JJ 9190 103 5 text text NN 9190 103 6 . . . 9190 104 1 User User NNP 9190 104 2 Search Search NNP 9190 104 3 Strategies strategie VBZ 9190 104 4 The the DT 9190 104 5 search search NN 9190 104 6 strategies strategy NNS 9190 104 7 employed employ VBN 9190 104 8 by by IN 9190 104 9 SearchWorks SearchWorks NNP 9190 104 10 users user NNS 9190 104 11 are be VBP 9190 104 12 heavily heavily RB 9190 104 13 influenced influence VBN 9190 104 14 by by IN 9190 104 15 their -PRON- PRP$ 9190 104 16 experiences experience NNS 9190 104 17 with with IN 9190 104 18 web web NN 9190 104 19 search search NN 9190 104 20 engines engine NNS 9190 104 21 . . . 9190 105 1 Users user NNS 9190 105 2 tend tend VBP 9190 105 3 to to TO 9190 105 4 engage engage VB 9190 105 5 in in IN 9190 105 6 brief brief JJ 9190 105 7 search search NN 9190 105 8 sessions session NNS 9190 105 9 and and CC 9190 105 10 use use VB 9190 105 11 short short JJ 9190 105 12 queries query NNS 9190 105 13 , , , 9190 105 14 which which WDT 9190 105 15 is be VBZ 9190 105 16 consistent consistent JJ 9190 105 17 with with IN 9190 105 18 the the DT 9190 105 19 general general JJ 9190 105 20 patterns pattern NNS 9190 105 21 of of IN 9190 105 22 web web NN 9190 105 23 searching searching NN 9190 105 24 . . . 9190 106 1 They -PRON- PRP 9190 106 2 rely rely VBP 9190 106 3 on on IN 9190 106 4 relevance relevance NN 9190 106 5 ranking rank VBG 9190 106 6 and and CC 9190 106 7 are be VBP 9190 106 8 often often RB 9190 106 9 reluctant reluctant JJ 9190 106 10 to to TO 9190 106 11 examine examine VB 9190 106 12 search search NN 9190 106 13 results result NNS 9190 106 14 in in IN 9190 106 15 any any DT 9190 106 16 depth depth NN 9190 106 17 : : : 9190 106 18 if if IN 9190 106 19 the the DT 9190 106 20 desired desire VBN 9190 106 21 item item NN 9190 106 22 does do VBZ 9190 106 23 not not RB 9190 106 24 appear appear VB 9190 106 25 within within IN 9190 106 26 the the DT 9190 106 27 first first JJ 9190 106 28 few few JJ 9190 106 29 hits hit NNS 9190 106 30 , , , 9190 106 31 users user NNS 9190 106 32 tend tend VBP 9190 106 33 to to TO 9190 106 34 rework rework VB 9190 106 35 their -PRON- PRP$ 9190 106 36 initial initial JJ 9190 106 37 search search NN 9190 106 38 statement statement NN 9190 106 39 ( ( -LRB- 9190 106 40 often often RB 9190 106 41 with with IN 9190 106 42 only only RB 9190 106 43 a a DT 9190 106 44 minimal minimal JJ 9190 106 45 change change NN 9190 106 46 to to IN 9190 106 47 the the DT 9190 106 48 search search NN 9190 106 49 terms term NNS 9190 106 50 ) ) -RRB- 9190 106 51 rather rather RB 9190 106 52 than than IN 9190 106 53 scrolling scroll VBG 9190 106 54 down down RP 9190 106 55 to to IN 9190 106 56 the the DT 9190 106 57 bottom bottom NN 9190 106 58 of of IN 9190 106 59 the the DT 9190 106 60 results result NNS 9190 106 61 screen screen NN 9190 106 62 or or CC 9190 106 63 looking look VBG 9190 106 64 beyond beyond IN 9190 106 65 the the DT 9190 106 66 first first JJ 9190 106 67 page page NN 9190 106 68 of of IN 9190 106 69 results result NNS 9190 106 70 . . . 9190 107 1 Given give VBN 9190 107 2 these these DT 9190 107 3 search search NN 9190 107 4 patterns pattern NNS 9190 107 5 , , , 9190 107 6 it -PRON- PRP 9190 107 7 is be VBZ 9190 107 8 crucial crucial JJ 9190 107 9 to to IN 9190 107 10 fine fine JJ 9190 107 11 - - HYPH 9190 107 12 tune tune NN 9190 107 13 relevance relevance NN 9190 107 14 - - HYPH 9190 107 15 ranking rank VBG 9190 107 16 algorithms algorithm NNS 9190 107 17 to to IN 9190 107 18 the the DT 9190 107 19 extent extent NN 9190 107 20 that that IN 9190 107 21 the the DT 9190 107 22 most most RBS 9190 107 23 relevant relevant JJ 9190 107 24 results result NNS 9190 107 25 are be VBP 9190 107 26 displayed display VBN 9190 107 27 not not RB 9190 107 28 just just RB 9190 107 29 on on IN 9190 107 30 the the DT 9190 107 31 first first JJ 9190 107 32 page page NN 9190 107 33 but but CC 9190 107 34 are be VBP 9190 107 35 included include VBN 9190 107 36 in in IN 9190 107 37 the the DT 9190 107 38 first first JJ 9190 107 39 few few JJ 9190 107 40 hits hit NNS 9190 107 41 . . . 9190 108 1 While while IN 9190 108 2 this this DT 9190 108 3 is be VBZ 9190 108 4 typically typically RB 9190 108 5 the the DT 9190 108 6 case case NN 9190 108 7 for for IN 9190 108 8 unique unique JJ 9190 108 9 and and CC 9190 108 10 specific specific JJ 9190 108 11 queries query NNS 9190 108 12 , , , 9190 108 13 more more JJR 9190 108 14 general general JJ 9190 108 15 searches search NNS 9190 108 16 could could MD 9190 108 17 benefit benefit VB 9190 108 18 from from IN 9190 108 19 a a DT 9190 108 20 relevance relevance NN 9190 108 21 - - HYPH 9190 108 22 ranking rank VBG 9190 108 23 algorithm algorithm NN 9190 108 24 that that WDT 9190 108 25 would would MD 9190 108 26 leverage leverage VB 9190 108 27 the the DT 9190 108 28 popularity popularity NN 9190 108 29 of of IN 9190 108 30 a a DT 9190 108 31 resource resource NN 9190 108 32 as as IN 9190 108 33 measured measure VBN 9190 108 34 by by IN 9190 108 35 its -PRON- PRP$ 9190 108 36 circulation circulation NN 9190 108 37 statistics statistic NNS 9190 108 38 . . . 9190 109 1 Adding add VBG 9190 109 2 this this DT 9190 109 3 dimension dimension NN 9190 109 4 to to TO 9190 109 5 relevance relevance VB 9190 109 6 determination determination NN 9190 109 7 would would MD 9190 109 8 help help VB 9190 109 9 users user NNS 9190 109 10 make make VB 9190 109 11 sense sense NN 9190 109 12 of of IN 9190 109 13 large large JJ 9190 109 14 result result NN 9190 109 15 sets set NNS 9190 109 16 generated generate VBN 9190 109 17 by by IN 9190 109 18 broad broad JJ 9190 109 19 topical topical JJ 9190 109 20 queries query NNS 9190 109 21 ( ( -LRB- 9190 109 22 e.g. e.g. RB 9190 109 23 , , , 9190 109 24 “ " `` 9190 109 25 quantum quantum NNP 9190 109 26 mechanics mechanic NNS 9190 109 27 , , , 9190 109 28 ” " '' 9190 109 29 “ " `` 9190 109 30 linear linear JJ 9190 109 31 algebra algebra NN 9190 109 32 , , , 9190 109 33 ” " '' 9190 109 34 “ " `` 9190 109 35 microeconomics microeconomic NNS 9190 109 36 ” " '' 9190 109 37 ) ) -RRB- 9190 109 38 by by IN 9190 109 39 ranking rank VBG 9190 109 40 more more RBR 9190 109 41 popular popular JJ 9190 109 42 or or CC 9190 109 43 introductory introductory JJ 9190 109 44 materials material NNS 9190 109 45 higher high JJR 9190 109 46 than than IN 9190 109 47 more more JJR 9190 109 48 specialized specialized JJ 9190 109 49 ones one NNS 9190 109 50 . . . 9190 110 1 It -PRON- PRP 9190 110 2 could could MD 9190 110 3 also also RB 9190 110 4 provide provide VB 9190 110 5 some some DT 9190 110 6 guidance guidance NN 9190 110 7 to to IN 9190 110 8 the the DT 9190 110 9 user user NN 9190 110 10 trying try VBG 9190 110 11 to to TO 9190 110 12 choose choose VB 9190 110 13 between between IN 9190 110 14 different different JJ 9190 110 15 editions edition NNS 9190 110 16 of of IN 9190 110 17 the the DT 9190 110 18 same same JJ 9190 110 19 resource resource NN 9190 110 20 and and CC 9190 110 21 improve improve VB 9190 110 22 the the DT 9190 110 23 quality quality NN 9190 110 24 of of IN 9190 110 25 results result NNS 9190 110 26 of of IN 9190 110 27 author author NN 9190 110 28 searches search NNS 9190 110 29 by by IN 9190 110 30 ranking rank VBG 9190 110 31 works work NNS 9190 110 32 created create VBN 9190 110 33 by by IN 9190 110 34 the the DT 9190 110 35 author author NN 9190 110 36 before before IN 9190 110 37 critical critical JJ 9190 110 38 and and CC 9190 110 39 biographical biographical JJ 9190 110 40 materials material NNS 9190 110 41 . . . 9190 111 1 Users user NNS 9190 111 2 ’ ’ POS 9190 111 3 query query NN 9190 111 4 formulation formulation NN 9190 111 5 strategies strategy NNS 9190 111 6 are be VBP 9190 111 7 also also RB 9190 111 8 modeled model VBN 9190 111 9 by by IN 9190 111 10 Google Google NNP 9190 111 11 , , , 9190 111 12 where where WRB 9190 111 13 making make VBG 9190 111 14 search search NN 9190 111 15 terms term NNS 9190 111 16 as as RB 9190 111 17 specific specific JJ 9190 111 18 as as IN 9190 111 19 possible possible JJ 9190 111 20 is be VBZ 9190 111 21 often often RB 9190 111 22 the the DT 9190 111 23 only only JJ 9190 111 24 way way NN 9190 111 25 to to TO 9190 111 26 increase increase VB 9190 111 27 the the DT 9190 111 28 precision precision NN 9190 111 29 of of IN 9190 111 30 a a DT 9190 111 31 search search NN 9190 111 32 . . . 9190 112 1 Faceted facete VBN 9190 112 2 search search NN 9190 112 3 systems system NNS 9190 112 4 , , , 9190 112 5 however however RB 9190 112 6 , , , 9190 112 7 require require VBP 9190 112 8 a a DT 9190 112 9 different different JJ 9190 112 10 approach approach NN 9190 112 11 : : : 9190 112 12 the the DT 9190 112 13 user user NN 9190 112 14 is be VBZ 9190 112 15 expected expect VBN 9190 112 16 to to TO 9190 112 17 conduct conduct VB 9190 112 18 a a DT 9190 112 19 broad broad JJ 9190 112 20 search search NN 9190 112 21 and and CC 9190 112 22 subsequently subsequently RB 9190 112 23 focus focus VB 9190 112 24 it -PRON- PRP 9190 112 25 by by IN 9190 112 26 superimposing superimpose VBG 9190 112 27 facets facet NNS 9190 112 28 on on IN 9190 112 29 the the DT 9190 112 30 results result NNS 9190 112 31 . . . 9190 113 1 Qualifying qualify VBG 9190 113 2 the the DT 9190 113 3 search search NN 9190 113 4 upfront upfront NN 9190 113 5 through through IN 9190 113 6 keywords keyword NNS 9190 113 7 rather rather RB 9190 113 8 than than IN 9190 113 9 facets facet NNS 9190 113 10 is be VBZ 9190 113 11 not not RB 9190 113 12 only only RB 9190 113 13 ineffective ineffective JJ 9190 113 14 , , , 9190 113 15 but but CC 9190 113 16 may may MD 9190 113 17 actually actually RB 9190 113 18 lead lead VB 9190 113 19 to to IN 9190 113 20 failure failure NN 9190 113 21 . . . 9190 114 1 For for IN 9190 114 2 example example NN 9190 114 3 , , , 9190 114 4 a a DT 9190 114 5 common common JJ 9190 114 6 search search NN 9190 114 7 pattern pattern NN 9190 114 8 is be VBZ 9190 114 9 to to TO 9190 114 10 add add VB 9190 114 11 the the DT 9190 114 12 format format NN 9190 114 13 of of IN 9190 114 14 a a DT 9190 114 15 resource resource NN 9190 114 16 as as IN 9190 114 17 a a DT 9190 114 18 search search NN 9190 114 19 term term NN 9190 114 20 ( ( -LRB- 9190 114 21 e.g. e.g. RB 9190 114 22 , , , 9190 114 23 “ " `` 9190 114 24 Fortune Fortune NNP 9190 114 25 magazine magazine NN 9190 114 26 , , , 9190 114 27 ” " '' 9190 114 28 “ " `` 9190 114 29 Science Science NNP 9190 114 30 journal journal NN 9190 114 31 , , , 9190 114 32 ” " '' 9190 114 33 “ " `` 9190 114 34 GRE GRE NNP 9190 114 35 e e NN 9190 114 36 - - NN 9190 114 37 book book NN 9190 114 38 , , , 9190 114 39 ” " '' 9190 114 40 “ " `` 9190 114 41 Nicole Nicole NNP 9190 114 42 Lopez Lopez NNP 9190 114 43 dissertation dissertation NN 9190 114 44 , , , 9190 114 45 ” " '' 9190 114 46 “ " `` 9190 114 47 Woody Woody NNP 9190 114 48 Allen Allen NNP 9190 114 49 movies movie NNS 9190 114 50 ” " '' 9190 114 51 ) ) -RRB- 9190 114 52 , , , 9190 114 53 and and CC 9190 114 54 because because IN 9190 114 55 the the DT 9190 114 56 format format NN 9190 114 57 information information NN 9190 114 58 is be VBZ 9190 114 59 coded code VBN 9190 114 60 rather rather RB 9190 114 61 than than IN 9190 114 62 spelled spell VBN 9190 114 63 out out RP 9190 114 64 in in IN 9190 114 65 the the DT 9190 114 66 bibliographic bibliographic JJ 9190 114 67 records record NNS 9190 114 68 , , , 9190 114 69 such such JJ 9190 114 70 queries query NNS 9190 114 71 either either CC 9190 114 72 result result VBP 9190 114 73 in in IN 9190 114 74 zero zero CD 9190 114 75 hits hit NNS 9190 114 76 or or CC 9190 114 77 produce produce VB 9190 114 78 irrelevant irrelevant JJ 9190 114 79 results result NNS 9190 114 80 . . . 9190 115 1 In in IN 9190 115 2 a a DT 9190 115 3 similar similar JJ 9190 115 4 vein vein NN 9190 115 5 , , , 9190 115 6 making make VBG 9190 115 7 the the DT 9190 115 8 query query NN 9190 115 9 overly overly RB 9190 115 10 restrictive restrictive JJ 9190 115 11 by by IN 9190 115 12 including include VBG 9190 115 13 the the DT 9190 115 14 year year NN 9190 115 15 of of IN 9190 115 16 publication publication NN 9190 115 17 , , , 9190 115 18 publisher publisher NN 9190 115 19 , , , 9190 115 20 or or CC 9190 115 21 edition edition NN 9190 115 22 LIBRARY LIBRARY NNP 9190 115 23 DISCOVERY DISCOVERY NNP 9190 115 24 PRODUCTS product NNS 9190 115 25 : : : 9190 115 26 DISCOVERING discover VBG 9190 115 27 USER USER NNP 9190 115 28 EXPECTATIONS EXPECTATIONS NNP 9190 115 29 THROUGH THROUGH VBD 9190 115 30 FAILURE failure FW 9190 115 31 ANALYSIS analysis FW 9190 115 32 |IRINA |irina WP 9190 115 33 TRAPIDO TRAPIDO NNP 9190 115 34 |doi:10.6017 |doi:10.6017 . 9190 115 35 / / SYM 9190 115 36 ital.v35i2.9190 ital.v35i2.9190 UH 9190 115 37 18 18 CD 9190 115 38 information information NN 9190 115 39 often often RB 9190 115 40 causes cause VBZ 9190 115 41 empty empty JJ 9190 115 42 retrievals retrieval NNS 9190 115 43 because because IN 9190 115 44 the the DT 9190 115 45 library library NN 9190 115 46 might may MD 9190 115 47 not not RB 9190 115 48 have have VB 9190 115 49 the the DT 9190 115 50 edition edition NN 9190 115 51 specified specify VBN 9190 115 52 by by IN 9190 115 53 the the DT 9190 115 54 user user NN 9190 115 55 or or CC 9190 115 56 because because IN 9190 115 57 the the DT 9190 115 58 query query NN 9190 115 59 does do VBZ 9190 115 60 not not RB 9190 115 61 match match VB 9190 115 62 the the DT 9190 115 63 data datum NNS 9190 115 64 in in IN 9190 115 65 the the DT 9190 115 66 bibliographic bibliographic JJ 9190 115 67 record record NN 9190 115 68 . . . 9190 116 1 Thus thus RB 9190 116 2 our -PRON- PRP$ 9190 116 3 study study NN 9190 116 4 lends lend VBZ 9190 116 5 further further JJ 9190 116 6 weight weight NN 9190 116 7 to to IN 9190 116 8 claims claim NNS 9190 116 9 that that IN 9190 116 10 even even RB 9190 116 11 in in IN 9190 116 12 today today NN 9190 116 13 ’s ’s POS 9190 116 14 reality reality NN 9190 116 15 of of IN 9190 116 16 sophisticated sophisticated JJ 9190 116 17 discovery discovery NN 9190 116 18 environments environment NNS 9190 116 19 and and CC 9190 116 20 unmediated unmediated JJ 9190 116 21 searching searching NN 9190 116 22 , , , 9190 116 23 library library NN 9190 116 24 users user NNS 9190 116 25 can can MD 9190 116 26 still still RB 9190 116 27 benefit benefit VB 9190 116 28 from from IN 9190 116 29 learning learn VBG 9190 116 30 the the DT 9190 116 31 best good JJS 9190 116 32 search search NN 9190 116 33 techniques technique NNS 9190 116 34 that that WDT 9190 116 35 are be VBP 9190 116 36 specifically specifically RB 9190 116 37 tailored tailor VBN 9190 116 38 to to IN 9190 116 39 faceted facete VBN 9190 116 40 interfaces.20 interfaces.20 NNP 9190 116 41 Error Error NNP 9190 116 42 Tolerance Tolerance NNP 9190 116 43 Input input NN 9190 116 44 errors error NNS 9190 116 45 remain remain VBP 9190 116 46 one one CD 9190 116 47 of of IN 9190 116 48 the the DT 9190 116 49 major major JJ 9190 116 50 sources source NNS 9190 116 51 of of IN 9190 116 52 failure failure NN 9190 116 53 in in IN 9190 116 54 library library JJ 9190 116 55 discovery discovery NN 9190 116 56 layers layer NNS 9190 116 57 . . . 9190 117 1 Users user NNS 9190 117 2 have have VBP 9190 117 3 become become VBN 9190 117 4 increasingly increasingly RB 9190 117 5 reliant reliant JJ 9190 117 6 on on IN 9190 117 7 error error NN 9190 117 8 recovery recovery NN 9190 117 9 features feature NNS 9190 117 10 that that WDT 9190 117 11 they -PRON- PRP 9190 117 12 find find VBP 9190 117 13 elsewhere elsewhere RB 9190 117 14 on on IN 9190 117 15 the the DT 9190 117 16 web web NN 9190 117 17 , , , 9190 117 18 such such JJ 9190 117 19 as as IN 9190 117 20 “ " `` 9190 117 21 Did do VBD 9190 117 22 you -PRON- PRP 9190 117 23 mean mean VB 9190 117 24 . . . 9190 118 1 . . . 9190 119 1 . . . 9190 120 1 ” " `` 9190 120 2 suggestions suggestion NNS 9190 120 3 , , , 9190 120 4 automatic automatic JJ 9190 120 5 spelling spelling NN 9190 120 6 corrections correction NNS 9190 120 7 , , , 9190 120 8 and and CC 9190 120 9 helpful helpful JJ 9190 120 10 suggestions suggestion NNS 9190 120 11 on on IN 9190 120 12 how how WRB 9190 120 13 to to TO 9190 120 14 proceed proceed VB 9190 120 15 in in IN 9190 120 16 situations situation NNS 9190 120 17 where where WRB 9190 120 18 the the DT 9190 120 19 initial initial JJ 9190 120 20 search search NN 9190 120 21 resulted result VBD 9190 120 22 in in IN 9190 120 23 no no DT 9190 120 24 hits hit NNS 9190 120 25 . . . 9190 121 1 But but CC 9190 121 2 perhaps perhaps RB 9190 121 3 even even RB 9190 121 4 more more RBR 9190 121 5 crucial crucial JJ 9190 121 6 are be VBP 9190 121 7 error error NN 9190 121 8 - - HYPH 9190 121 9 prevention prevention NN 9190 121 10 mechanisms mechanism NNS 9190 121 11 , , , 9190 121 12 such such JJ 9190 121 13 as as IN 9190 121 14 query query NNP 9190 121 15 autocomplete autocomplete NNP 9190 121 16 , , , 9190 121 17 which which WDT 9190 121 18 helps help VBZ 9190 121 19 users user NNS 9190 121 20 avoid avoid VB 9190 121 21 spelling spell VBG 9190 121 22 and and CC 9190 121 23 typographical typographical JJ 9190 121 24 errors error NNS 9190 121 25 and and CC 9190 121 26 provides provide VBZ 9190 121 27 interactive interactive JJ 9190 121 28 search search NN 9190 121 29 assistance assistance NN 9190 121 30 and and CC 9190 121 31 instant instant JJ 9190 121 32 feedback feedback NN 9190 121 33 during during IN 9190 121 34 the the DT 9190 121 35 query query NN 9190 121 36 formulation formulation NN 9190 121 37 process process NN 9190 121 38 . . . 9190 122 1 Our -PRON- PRP$ 9190 122 2 visual visual JJ 9190 122 3 analysis analysis NN 9190 122 4 of of IN 9190 122 5 the the DT 9190 122 6 logs log NNS 9190 122 7 from from IN 9190 122 8 the the DT 9190 122 9 most most RBS 9190 122 10 recent recent JJ 9190 122 11 years year NNS 9190 122 12 revealed reveal VBD 9190 122 13 an an DT 9190 122 14 interesting interesting JJ 9190 122 15 search search NN 9190 122 16 pattern pattern NN 9190 122 17 , , , 9190 122 18 where where WRB 9190 122 19 the the DT 9190 122 20 user user NN 9190 122 21 enters enter VBZ 9190 122 22 only only RB 9190 122 23 the the DT 9190 122 24 beginning beginning NN 9190 122 25 of of IN 9190 122 26 the the DT 9190 122 27 search search NN 9190 122 28 query query NN 9190 122 29 and and CC 9190 122 30 then then RB 9190 122 31 increments increment VBZ 9190 122 32 it -PRON- PRP 9190 122 33 by by IN 9190 122 34 one one CD 9190 122 35 or or CC 9190 122 36 two two CD 9190 122 37 letters letter NNS 9190 122 38 : : : 9190 122 39 pr pr UH 9190 122 40 pro pro JJ 9190 122 41 proq proq NN 9190 122 42 proque proque NN 9190 122 43 proques proque NNS 9190 122 44 proquest proquest VBP 9190 122 45 Such such JJ 9190 122 46 search search NN 9190 122 47 patterns pattern NNS 9190 122 48 indicate indicate VBP 9190 122 49 that that IN 9190 122 50 users user NNS 9190 122 51 expect expect VBP 9190 122 52 the the DT 9190 122 53 system system NN 9190 122 54 to to TO 9190 122 55 offer offer VB 9190 122 56 query query NN 9190 122 57 expansion expansion NN 9190 122 58 options option NNS 9190 122 59 and and CC 9190 122 60 show show VB 9190 122 61 the the DT 9190 122 62 extent extent NN 9190 122 63 to to TO 9190 122 64 which which WDT 9190 122 65 the the DT 9190 122 66 query query NN 9190 122 67 autocomplete autocomplete NN 9190 122 68 feature feature NN 9190 122 69 ( ( -LRB- 9190 122 70 currently currently RB 9190 122 71 missing miss VBG 9190 122 72 from from IN 9190 122 73 SearchWorks SearchWorks NNP 9190 122 74 ) ) -RRB- 9190 122 75 has have VBZ 9190 122 76 become become VBN 9190 122 77 an an DT 9190 122 78 organic organic JJ 9190 122 79 part part NN 9190 122 80 of of IN 9190 122 81 the the DT 9190 122 82 users user NNS 9190 122 83 ’ ’ POS 9190 122 84 search search NN 9190 122 85 process process NN 9190 122 86 . . . 9190 123 1 Topical Topical NNP 9190 123 2 Searching Searching NNP 9190 123 3 While while IN 9190 123 4 next next JJ 9190 123 5 - - HYPH 9190 123 6 generation generation NN 9190 123 7 discovery discovery NN 9190 123 8 systems system NNS 9190 123 9 represent represent VBP 9190 123 10 a a DT 9190 123 11 significant significant JJ 9190 123 12 step step NN 9190 123 13 toward toward IN 9190 123 14 enabling enable VBG 9190 123 15 more more RBR 9190 123 16 sophisticated sophisticated JJ 9190 123 17 topical topical JJ 9190 123 18 discovery discovery NN 9190 123 19 , , , 9190 123 20 a a DT 9190 123 21 number number NN 9190 123 22 of of IN 9190 123 23 challenges challenge NNS 9190 123 24 still still RB 9190 123 25 remain remain VBP 9190 123 26 . . . 9190 124 1 Apart apart RB 9190 124 2 from from IN 9190 124 3 mechanical mechanical JJ 9190 124 4 errors error NNS 9190 124 5 , , , 9190 124 6 such such JJ 9190 124 7 as as IN 9190 124 8 misspellings misspelling NNS 9190 124 9 and and CC 9190 124 10 wrong wrong JJ 9190 124 11 search search NN 9190 124 12 index index NN 9190 124 13 selections selection NNS 9190 124 14 , , , 9190 124 15 the the DT 9190 124 16 majority majority NN 9190 124 17 of of IN 9190 124 18 zero zero CD 9190 124 19 - - HYPH 9190 124 20 hit hit VBN 9190 124 21 topical topical JJ 9190 124 22 searches search NNS 9190 124 23 were be VBD 9190 124 24 caused cause VBN 9190 124 25 by by IN 9190 124 26 a a DT 9190 124 27 mismatch mismatch NN 9190 124 28 between between IN 9190 124 29 the the DT 9190 124 30 user user NN 9190 124 31 ’s ’s NN 9190 124 32 query query NN 9190 124 33 and and CC 9190 124 34 the the DT 9190 124 35 vocabulary vocabulary NN 9190 124 36 in in IN 9190 124 37 the the DT 9190 124 38 system system NN 9190 124 39 ’s ’s POS 9190 124 40 index index NN 9190 124 41 . . . 9190 125 1 In in IN 9190 125 2 many many JJ 9190 125 3 cases case NNS 9190 125 4 such such JJ 9190 125 5 queries query NNS 9190 125 6 were be VBD 9190 125 7 formulated formulate VBN 9190 125 8 too too RB 9190 125 9 narrowly narrowly RB 9190 125 10 , , , 9190 125 11 reflecting reflect VBG 9190 125 12 the the DT 9190 125 13 users user NNS 9190 125 14 ’ ’ POS 9190 125 15 underlying underlie VBG 9190 125 16 belief belief NN 9190 125 17 that that IN 9190 125 18 the the DT 9190 125 19 discovery discovery NN 9190 125 20 layer layer NN 9190 125 21 offers offer VBZ 9190 125 22 full full JJ 9190 125 23 - - HYPH 9190 125 24 text text NN 9190 125 25 searching search VBG 9190 125 26 across across IN 9190 125 27 all all DT 9190 125 28 of of IN 9190 125 29 the the DT 9190 125 30 library library NN 9190 125 31 ’s ’s POS 9190 125 32 resources resource NNS 9190 125 33 . . . 9190 126 1 In in IN 9190 126 2 addition addition NN 9190 126 3 to to IN 9190 126 4 keyword keyword NNP 9190 126 5 searching searching NNP 9190 126 6 , , , 9190 126 7 libraries library NNS 9190 126 8 have have VBP 9190 126 9 traditionally traditionally RB 9190 126 10 offered offer VBN 9190 126 11 a a DT 9190 126 12 more more RBR 9190 126 13 sophisticated sophisticated JJ 9190 126 14 and and CC 9190 126 15 precise precise JJ 9190 126 16 way way NN 9190 126 17 of of IN 9190 126 18 accessing access VBG 9190 126 19 subject subject JJ 9190 126 20 information information NN 9190 126 21 in in IN 9190 126 22 the the DT 9190 126 23 form form NN 9190 126 24 of of IN 9190 126 25 Library Library NNP 9190 126 26 of of IN 9190 126 27 Congress Congress NNP 9190 126 28 Subject Subject NNP 9190 126 29 Headings Headings NNPS 9190 126 30 ( ( -LRB- 9190 126 31 LCSH LCSH NNP 9190 126 32 ) ) -RRB- 9190 126 33 . . . 9190 127 1 However however RB 9190 127 2 , , , 9190 127 3 our -PRON- PRP$ 9190 127 4 results result NNS 9190 127 5 indicate indicate VBP 9190 127 6 that that IN 9190 127 7 these these DT 9190 127 8 tools tool NNS 9190 127 9 remain remain VBP 9190 127 10 largely largely RB 9190 127 11 underused underused JJ 9190 127 12 : : : 9190 127 13 users user NNS 9190 127 14 took take VBD 9190 127 15 advantage advantage NN 9190 127 16 of of IN 9190 127 17 this this DT 9190 127 18 feature feature NN 9190 127 19 in in IN 9190 127 20 only only RB 9190 127 21 21 21 CD 9190 127 22 percent percent NN 9190 127 23 of of IN 9190 127 24 all all DT 9190 127 25 subject subject JJ 9190 127 26 searches search NNS 9190 127 27 in in IN 9190 127 28 our -PRON- PRP$ 9190 127 29 sample sample NN 9190 127 30 . . . 9190 128 1 We -PRON- PRP 9190 128 2 also also RB 9190 128 3 found find VBD 9190 128 4 INFORMATION INFORMATION NNP 9190 128 5 TECHNOLOGY technology NN 9190 128 6 AND and CC 9190 128 7 LIBRARIES library NNS 9190 128 8 | | NNP 9190 128 9 SEPTEMBER SEPTEMBER NNP 9190 128 10 2016 2016 CD 9190 128 11 19 19 CD 9190 128 12 that that IN 9190 128 13 95 95 CD 9190 128 14 percent percent NN 9190 128 15 of of IN 9190 128 16 LCSH LCSH NNP 9190 128 17 usage usage NN 9190 128 18 came come VBD 9190 128 19 from from IN 9190 128 20 clicks click NNS 9190 128 21 on on IN 9190 128 22 subject subject JJ 9190 128 23 heading heading NN 9190 128 24 links link NNS 9190 128 25 within within IN 9190 128 26 individual individual JJ 9190 128 27 bibliographic bibliographic JJ 9190 128 28 records record NNS 9190 128 29 rather rather RB 9190 128 30 than than IN 9190 128 31 from from IN 9190 128 32 “ " `` 9190 128 33 Subject subject JJ 9190 128 34 ” " '' 9190 128 35 facets facet NNS 9190 128 36 , , , 9190 128 37 corroborating corroborate VBG 9190 128 38 the the DT 9190 128 39 results result NNS 9190 128 40 of of IN 9190 128 41 earlier early JJR 9190 128 42 studies.21 studies.21 NNP 9190 128 43 There there EX 9190 128 44 is be VBZ 9190 128 45 a a DT 9190 128 46 whole whole JJ 9190 128 47 range range NN 9190 128 48 of of IN 9190 128 49 measures measure NNS 9190 128 50 that that WDT 9190 128 51 could could MD 9190 128 52 help help VB 9190 128 53 patrons patron NNS 9190 128 54 leverage leverage VB 9190 128 55 the the DT 9190 128 56 power power NN 9190 128 57 of of IN 9190 128 58 controlled control VBN 9190 128 59 vocabulary vocabulary NN 9190 128 60 searching searching NN 9190 128 61 . . . 9190 129 1 They -PRON- PRP 9190 129 2 include include VBP 9190 129 3 raising raise VBG 9190 129 4 the the DT 9190 129 5 level level NN 9190 129 6 of of IN 9190 129 7 patron patron NN 9190 129 8 familiarity familiarity NN 9190 129 9 with with IN 9190 129 10 the the DT 9190 129 11 LCSHs LCSHs NNPS 9190 129 12 , , , 9190 129 13 integrating integrate VBG 9190 129 14 cross cross NN 9190 129 15 - - NNS 9190 129 16 references reference NNS 9190 129 17 for for IN 9190 129 18 authorized authorized JJ 9190 129 19 subject subject JJ 9190 129 20 terms term NNS 9190 129 21 , , , 9190 129 22 enabling enable VBG 9190 129 23 more more RBR 9190 129 24 sophisticated sophisticated JJ 9190 129 25 facet- facet- NN 9190 129 26 based base VBN 9190 129 27 access access NN 9190 129 28 to to IN 9190 129 29 subject subject JJ 9190 129 30 information information NN 9190 129 31 by by IN 9190 129 32 allowing allow VBG 9190 129 33 users user NNS 9190 129 34 to to TO 9190 129 35 manipulate manipulate VB 9190 129 36 facets facet NNS 9190 129 37 independently independently RB 9190 129 38 , , , 9190 129 39 and and CC 9190 129 40 exposing expose VBG 9190 129 41 hierarchical hierarchical JJ 9190 129 42 and and CC 9190 129 43 associative associative JJ 9190 129 44 relationships relationship NNS 9190 129 45 among among IN 9190 129 46 LCSHs LCSHs NNPS 9190 129 47 . . . 9190 130 1 Ideally ideally RB 9190 130 2 , , , 9190 130 3 once once RB 9190 130 4 the the DT 9190 130 5 user user NN 9190 130 6 has have VBZ 9190 130 7 identified identify VBN 9190 130 8 a a DT 9190 130 9 helpful helpful JJ 9190 130 10 controlled control VBN 9190 130 11 vocabulary vocabulary JJ 9190 130 12 term term NN 9190 130 13 , , , 9190 130 14 it -PRON- PRP 9190 130 15 should should MD 9190 130 16 be be VB 9190 130 17 possible possible JJ 9190 130 18 to to TO 9190 130 19 expand expand VB 9190 130 20 , , , 9190 130 21 refine refine VB 9190 130 22 , , , 9190 130 23 or or CC 9190 130 24 change change VB 9190 130 25 the the DT 9190 130 26 focus focus NN 9190 130 27 of of IN 9190 130 28 a a DT 9190 130 29 search search NN 9190 130 30 through through IN 9190 130 31 broader broad JJR 9190 130 32 , , , 9190 130 33 narrower narrow JJR 9190 130 34 , , , 9190 130 35 and and CC 9190 130 36 related relate VBN 9190 130 37 terms term NNS 9190 130 38 in in IN 9190 130 39 the the DT 9190 130 40 LCSH LCSH NNP 9190 130 41 ’s ’s POS 9190 130 42 hierarchy hierarchy NN 9190 130 43 as as RB 9190 130 44 well well RB 9190 130 45 as as IN 9190 130 46 to to TO 9190 130 47 discover discover VB 9190 130 48 various various JJ 9190 130 49 aspects aspect NNS 9190 130 50 of of IN 9190 130 51 a a DT 9190 130 52 topic topic NN 9190 130 53 through through IN 9190 130 54 browse browse NN 9190 130 55 lists list NNS 9190 130 56 of of IN 9190 130 57 topical topical JJ 9190 130 58 subdivisions subdivision NNS 9190 130 59 or or CC 9190 130 60 via via IN 9190 130 61 facets facet NNS 9190 130 62 . . . 9190 131 1 Known know VBN 9190 131 2 - - HYPH 9190 131 3 Item item NN 9190 131 4 Searching search VBG 9190 131 5 Important important JJ 9190 131 6 as as IN 9190 131 7 it -PRON- PRP 9190 131 8 is be VBZ 9190 131 9 for for IN 9190 131 10 the the DT 9190 131 11 discovery discovery NN 9190 131 12 layer layer NN 9190 131 13 to to TO 9190 131 14 facilitate facilitate VB 9190 131 15 topical topical JJ 9190 131 16 exploration exploration NN 9190 131 17 , , , 9190 131 18 our -PRON- PRP$ 9190 131 19 data datum NNS 9190 131 20 suggests suggest VBZ 9190 131 21 that that IN 9190 131 22 SearchWorks SearchWorks NNP 9190 131 23 remains remain VBZ 9190 131 24 , , , 9190 131 25 first first RB 9190 131 26 and and CC 9190 131 27 foremost foremost RB 9190 131 28 , , , 9190 131 29 a a DT 9190 131 30 known know VBN 9190 131 31 - - HYPH 9190 131 32 item item NN 9190 131 33 lookup lookup NN 9190 131 34 tool tool NN 9190 131 35 . . . 9190 132 1 While while IN 9190 132 2 a a DT 9190 132 3 typical typical JJ 9190 132 4 SearchWorks SearchWorks NNP 9190 132 5 user user NN 9190 132 6 rarely rarely RB 9190 132 7 has have VBZ 9190 132 8 problems problem NNS 9190 132 9 with with IN 9190 132 10 known know VBN 9190 132 11 - - HYPH 9190 132 12 work work NN 9190 132 13 searches search NNS 9190 132 14 , , , 9190 132 15 our -PRON- PRP$ 9190 132 16 analysis analysis NN 9190 132 17 of of IN 9190 132 18 clusters cluster NNS 9190 132 19 of of IN 9190 132 20 closely closely RB 9190 132 21 related relate VBN 9190 132 22 searches search NNS 9190 132 23 has have VBZ 9190 132 24 revealed reveal VBN 9190 132 25 several several JJ 9190 132 26 situations situation NNS 9190 132 27 where where WRB 9190 132 28 users user NNS 9190 132 29 ’ ' `` 9190 132 30 known know VBN 9190 132 31 - - HYPH 9190 132 32 item item NN 9190 132 33 search search NN 9190 132 34 experience experience NN 9190 132 35 could could MD 9190 132 36 be be VB 9190 132 37 improved improve VBN 9190 132 38 . . . 9190 133 1 For for IN 9190 133 2 example example NN 9190 133 3 , , , 9190 133 4 when when WRB 9190 133 5 the the DT 9190 133 6 desired desire VBN 9190 133 7 resource resource NN 9190 133 8 is be VBZ 9190 133 9 not not RB 9190 133 10 in in IN 9190 133 11 the the DT 9190 133 12 library library NN 9190 133 13 ’s ’s POS 9190 133 14 collection collection NN 9190 133 15 , , , 9190 133 16 the the DT 9190 133 17 user user NN 9190 133 18 is be VBZ 9190 133 19 rarely rarely RB 9190 133 20 left leave VBN 9190 133 21 with with IN 9190 133 22 empty empty JJ 9190 133 23 result result NN 9190 133 24 sets set NNS 9190 133 25 because because IN 9190 133 26 of of IN 9190 133 27 automatic automatic JJ 9190 133 28 word word NN 9190 133 29 - - HYPH 9190 133 30 stemming stemming NN 9190 133 31 and and CC 9190 133 32 cross cross JJ 9190 133 33 - - JJ 9190 133 34 field field JJ 9190 133 35 searching searching NN 9190 133 36 . . . 9190 134 1 While while IN 9190 134 2 this this DT 9190 134 3 is be VBZ 9190 134 4 a a DT 9190 134 5 boon boon NN 9190 134 6 for for IN 9190 134 7 exploratory exploratory JJ 9190 134 8 searching searching NN 9190 134 9 , , , 9190 134 10 it -PRON- PRP 9190 134 11 becomes become VBZ 9190 134 12 a a DT 9190 134 13 problem problem NN 9190 134 14 when when WRB 9190 134 15 the the DT 9190 134 16 user user NN 9190 134 17 needs need VBZ 9190 134 18 to to TO 9190 134 19 ensure ensure VB 9190 134 20 that that IN 9190 134 21 the the DT 9190 134 22 item item NN 9190 134 23 sought seek VBD 9190 134 24 is be VBZ 9190 134 25 not not RB 9190 134 26 included include VBN 9190 134 27 in in IN 9190 134 28 the the DT 9190 134 29 library library NN 9190 134 30 ’s ’s POS 9190 134 31 collection collection NN 9190 134 32 . . . 9190 135 1 Another another DT 9190 135 2 common common JJ 9190 135 3 scenario scenario NN 9190 135 4 arises arise VBZ 9190 135 5 when when WRB 9190 135 6 the the DT 9190 135 7 query query NN 9190 135 8 is be VBZ 9190 135 9 too too RB 9190 135 10 generic generic JJ 9190 135 11 , , , 9190 135 12 imprecise imprecise NN 9190 135 13 , , , 9190 135 14 or or CC 9190 135 15 simply simply RB 9190 135 16 erroneous erroneous JJ 9190 135 17 , , , 9190 135 18 or or CC 9190 135 19 when when WRB 9190 135 20 the the DT 9190 135 21 search search NN 9190 135 22 string string NN 9190 135 23 entered enter VBN 9190 135 24 by by IN 9190 135 25 the the DT 9190 135 26 user user NN 9190 135 27 does do VBZ 9190 135 28 not not RB 9190 135 29 match match VB 9190 135 30 the the DT 9190 135 31 metadata metadata NN 9190 135 32 in in IN 9190 135 33 the the DT 9190 135 34 bibliographic bibliographic JJ 9190 135 35 record record NN 9190 135 36 , , , 9190 135 37 causing cause VBG 9190 135 38 the the DT 9190 135 39 most most RBS 9190 135 40 relevant relevant JJ 9190 135 41 resources resource NNS 9190 135 42 to to TO 9190 135 43 be be VB 9190 135 44 pushed push VBN 9190 135 45 too too RB 9190 135 46 far far RB 9190 135 47 down down IN 9190 135 48 the the DT 9190 135 49 results result NNS 9190 135 50 list list NN 9190 135 51 to to TO 9190 135 52 be be VB 9190 135 53 discoverable discoverable JJ 9190 135 54 . . . 9190 136 1 Providing provide VBG 9190 136 2 helpful helpful JJ 9190 136 3 “ " `` 9190 136 4 Did do VBD 9190 136 5 you -PRON- PRP 9190 136 6 mean mean VB 9190 136 7 . . . 9190 137 1 . . . 9190 138 1 . . . 9190 139 1 ” " `` 9190 139 2 suggestions suggestion NNS 9190 139 3 could could MD 9190 139 4 potentially potentially RB 9190 139 5 help help VB 9190 139 6 the the DT 9190 139 7 user user NN 9190 139 8 distinguish distinguish VB 9190 139 9 between between IN 9190 139 10 these these DT 9190 139 11 two two CD 9190 139 12 scenarios scenario NNS 9190 139 13 . . . 9190 140 1 Another another DT 9190 140 2 feature feature NN 9190 140 3 that that WDT 9190 140 4 would would MD 9190 140 5 substantially substantially RB 9190 140 6 benefit benefit VB 9190 140 7 the the DT 9190 140 8 user user NN 9190 140 9 struggling struggle VBG 9190 140 10 with with IN 9190 140 11 the the DT 9190 140 12 problem problem NN 9190 140 13 of of IN 9190 140 14 noisy noisy JJ 9190 140 15 retrievals retrieval NNS 9190 140 16 is be VBZ 9190 140 17 highlighting highlight VBG 9190 140 18 the the DT 9190 140 19 user user NN 9190 140 20 ’s ’s NN 9190 140 21 search search NN 9190 140 22 terms term NNS 9190 140 23 in in IN 9190 140 24 retrieved retrieved JJ 9190 140 25 records record NNS 9190 140 26 . . . 9190 141 1 Displaying displaying NN 9190 141 2 search search NN 9190 141 3 matches match NNS 9190 141 4 could could MD 9190 141 5 alleviate alleviate VB 9190 141 6 some some DT 9190 141 7 of of IN 9190 141 8 the the DT 9190 141 9 concerns concern NNS 9190 141 10 over over IN 9190 141 11 lack lack NN 9190 141 12 of of IN 9190 141 13 transparency transparency NN 9190 141 14 as as IN 9190 141 15 to to IN 9190 141 16 why why WRB 9190 141 17 seemingly seemingly RB 9190 141 18 irrelevant irrelevant JJ 9190 141 19 results result NNS 9190 141 20 are be VBP 9190 141 21 retrieved retrieve VBN 9190 141 22 , , , 9190 141 23 repeatedly repeatedly RB 9190 141 24 expressed express VBN 9190 141 25 in in IN 9190 141 26 user user NN 9190 141 27 feedback feedback NN 9190 141 28 , , , 9190 141 29 as as RB 9190 141 30 well well RB 9190 141 31 as as IN 9190 141 32 expedite expedite VB 9190 141 33 the the DT 9190 141 34 process process NN 9190 141 35 of of IN 9190 141 36 relevance relevance NNP 9190 141 37 assessment assessment NN 9190 141 38 . . . 9190 142 1 Author author NN 9190 142 2 Searching search VBG 9190 142 3 Author author NN 9190 142 4 searching searching NN 9190 142 5 remains remain VBZ 9190 142 6 problematic problematic JJ 9190 142 7 because because IN 9190 142 8 of of IN 9190 142 9 a a DT 9190 142 10 convergence convergence NN 9190 142 11 of of IN 9190 142 12 factors factor NNS 9190 142 13 : : : 9190 142 14 a. a. NN 9190 142 15 Misspellings Misspellings NNP 9190 142 16 . . . 9190 143 1 According accord VBG 9190 143 2 to to IN 9190 143 3 our -PRON- PRP$ 9190 143 4 data datum NNS 9190 143 5 , , , 9190 143 6 typographical typographical JJ 9190 143 7 errors error NNS 9190 143 8 and and CC 9190 143 9 misspellings misspelling NNS 9190 143 10 are be VBP 9190 143 11 by by IN 9190 143 12 far far RB 9190 143 13 the the DT 9190 143 14 most most RBS 9190 143 15 common common JJ 9190 143 16 problem problem NN 9190 143 17 in in IN 9190 143 18 author author NN 9190 143 19 searching search VBG 9190 143 20 . . . 9190 144 1 When when WRB 9190 144 2 such such JJ 9190 144 3 errors error NNS 9190 144 4 occur occur VBP 9190 144 5 in in IN 9190 144 6 personal personal JJ 9190 144 7 names name NNS 9190 144 8 , , , 9190 144 9 they -PRON- PRP 9190 144 10 are be VBP 9190 144 11 much much RB 9190 144 12 more more RBR 9190 144 13 difficult difficult JJ 9190 144 14 to to TO 9190 144 15 identify identify VB 9190 144 16 than than IN 9190 144 17 errors error NNS 9190 144 18 in in IN 9190 144 19 the the DT 9190 144 20 title title NN 9190 144 21 , , , 9190 144 22 and and CC 9190 144 23 in in IN 9190 144 24 the the DT 9190 144 25 absence absence NN 9190 144 26 of of IN 9190 144 27 LIBRARY LIBRARY NNP 9190 144 28 DISCOVERY DISCOVERY NNP 9190 144 29 PRODUCTS product NNS 9190 144 30 : : : 9190 144 31 DISCOVERING discover VBG 9190 144 32 USER USER NNP 9190 144 33 EXPECTATIONS EXPECTATIONS NNP 9190 144 34 THROUGH THROUGH VBD 9190 144 35 FAILURE failure FW 9190 144 36 ANALYSIS analysis FW 9190 144 37 |IRINA |irina WP 9190 144 38 TRAPIDO TRAPIDO NNP 9190 144 39 |doi:10.6017 |doi:10.6017 . 9190 144 40 / / SYM 9190 144 41 ital.v35i2.9190 ital.v35i2.9190 NN 9190 144 42 20 20 CD 9190 144 43 index index NN 9190 144 44 - - HYPH 9190 144 45 based base VBN 9190 144 46 spell spell NN 9190 144 47 - - HYPH 9190 144 48 checking check VBG 9190 144 49 mechanisms mechanism NNS 9190 144 50 , , , 9190 144 51 often often RB 9190 144 52 require require VBP 9190 144 53 the the DT 9190 144 54 use use NN 9190 144 55 of of IN 9190 144 56 external external JJ 9190 144 57 sources source NNS 9190 144 58 to to TO 9190 144 59 be be VB 9190 144 60 corrected correct VBN 9190 144 61 . . . 9190 145 1 b. b. NNP 9190 145 2 Mismatch Mismatch NNP 9190 145 3 between between IN 9190 145 4 the the DT 9190 145 5 form form NN 9190 145 6 and and CC 9190 145 7 fullness fullness NN 9190 145 8 of of IN 9190 145 9 the the DT 9190 145 10 name name NN 9190 145 11 entered enter VBN 9190 145 12 by by IN 9190 145 13 the the DT 9190 145 14 user user NN 9190 145 15 and and CC 9190 145 16 the the DT 9190 145 17 form form NN 9190 145 18 of of IN 9190 145 19 the the DT 9190 145 20 name name NN 9190 145 21 in in IN 9190 145 22 the the DT 9190 145 23 bibliographic bibliographic JJ 9190 145 24 record record NN 9190 145 25 . . . 9190 146 1 For for IN 9190 146 2 example example NN 9190 146 3 , , , 9190 146 4 a a DT 9190 146 5 user user NN 9190 146 6 ’s ’s NN 9190 146 7 search search NN 9190 146 8 for for IN 9190 146 9 “ " `` 9190 146 10 D. D. NNP 9190 147 1 Reynolds Reynolds NNP 9190 147 2 ” " '' 9190 147 3 will will MD 9190 147 4 retrieve retrieve VB 9190 147 5 records record NNS 9190 147 6 where where WRB 9190 147 7 “ " `` 9190 147 8 D d NN 9190 147 9 ” " '' 9190 147 10 and and CC 9190 147 11 “ " `` 9190 147 12 Reynolds Reynolds NNP 9190 147 13 ” " '' 9190 147 14 appear appear VBP 9190 147 15 anywhere anywhere RB 9190 147 16 in in IN 9190 147 17 the the DT 9190 147 18 record record NN 9190 147 19 ( ( -LRB- 9190 147 20 or or CC 9190 147 21 anywhere anywhere RB 9190 147 22 in in IN 9190 147 23 the the DT 9190 147 24 author author NN 9190 147 25 fields field NNS 9190 147 26 , , , 9190 147 27 if if IN 9190 147 28 the the DT 9190 147 29 user user NN 9190 147 30 opts opt NNS 9190 147 31 for for IN 9190 147 32 a a DT 9190 147 33 more more RBR 9190 147 34 focused focused JJ 9190 147 35 “ " `` 9190 147 36 author author NN 9190 147 37 ” " '' 9190 147 38 search search NN 9190 147 39 ) ) -RRB- 9190 147 40 , , , 9190 147 41 but but CC 9190 147 42 will will MD 9190 147 43 not not RB 9190 147 44 bring bring VB 9190 147 45 up up RP 9190 147 46 records record NNS 9190 147 47 where where WRB 9190 147 48 the the DT 9190 147 49 author author NN 9190 147 50 ’s ’s POS 9190 147 51 name name NN 9190 147 52 is be VBZ 9190 147 53 recorded record VBN 9190 147 54 as as IN 9190 147 55 “ " `` 9190 147 56 Reynolds Reynolds NNP 9190 147 57 , , , 9190 147 58 David David NNP 9190 147 59 . . . 9190 147 60 ” " '' 9190 147 61 c. c. NNP 9190 147 62 Lack Lack NNP 9190 147 63 of of IN 9190 147 64 cross cross JJ 9190 147 65 - - NN 9190 147 66 reference reference NN 9190 147 67 searching searching NN 9190 147 68 of of IN 9190 147 69 the the DT 9190 147 70 LC LC NNP 9190 147 71 Name Name NNP 9190 147 72 Authority Authority NNP 9190 147 73 file file NN 9190 147 74 . . . 9190 148 1 If if IN 9190 148 2 the the DT 9190 148 3 user user NN 9190 148 4 searches search VBZ 9190 148 5 for for IN 9190 148 6 a a DT 9190 148 7 variant variant JJ 9190 148 8 name name NN 9190 148 9 represented represent VBN 9190 148 10 by by IN 9190 148 11 a a DT 9190 148 12 cross cross JJ 9190 148 13 - - NN 9190 148 14 reference reference NN 9190 148 15 on on IN 9190 148 16 an an DT 9190 148 17 authority authority NN 9190 148 18 record record NN 9190 148 19 , , , 9190 148 20 she -PRON- PRP 9190 148 21 might may MD 9190 148 22 not not RB 9190 148 23 be be VB 9190 148 24 directed direct VBN 9190 148 25 to to IN 9190 148 26 the the DT 9190 148 27 authorized authorize VBN 9190 148 28 form form NN 9190 148 29 of of IN 9190 148 30 the the DT 9190 148 31 name name NN 9190 148 32 . . . 9190 149 1 d. d. NNP 9190 149 2 Lack Lack NNP 9190 149 3 of of IN 9190 149 4 name name NN 9190 149 5 disambiguation disambiguation NN 9190 149 6 , , , 9190 149 7 which which WDT 9190 149 8 is be VBZ 9190 149 9 especially especially RB 9190 149 10 problematic problematic JJ 9190 149 11 when when WRB 9190 149 12 the the DT 9190 149 13 search search NN 9190 149 14 is be VBZ 9190 149 15 for for IN 9190 149 16 a a DT 9190 149 17 common common JJ 9190 149 18 name name NN 9190 149 19 . . . 9190 150 1 While while IN 9190 150 2 the the DT 9190 150 3 process process NN 9190 150 4 of of IN 9190 150 5 name name NNP 9190 150 6 authority authority NNP 9190 150 7 control control NN 9190 150 8 ensures ensure VBZ 9190 150 9 the the DT 9190 150 10 uniqueness uniqueness NN 9190 150 11 of of IN 9190 150 12 name name NN 9190 150 13 headings heading NNS 9190 150 14 , , , 9190 150 15 it -PRON- PRP 9190 150 16 does do VBZ 9190 150 17 not not RB 9190 150 18 necessarily necessarily RB 9190 150 19 provide provide VB 9190 150 20 information information NN 9190 150 21 that that WDT 9190 150 22 would would MD 9190 150 23 help help VB 9190 150 24 users user NNS 9190 150 25 distinguish distinguish VB 9190 150 26 between between IN 9190 150 27 authors author NNS 9190 150 28 . . . 9190 151 1 For for IN 9190 151 2 instance instance NN 9190 151 3 , , , 9190 151 4 the the DT 9190 151 5 user user NN 9190 151 6 often often RB 9190 151 7 has have VBZ 9190 151 8 to to TO 9190 151 9 know know VB 9190 151 10 the the DT 9190 151 11 author author NN 9190 151 12 ’s ’s POS 9190 151 13 middle middle JJ 9190 151 14 name name NN 9190 151 15 or or CC 9190 151 16 date date NN 9190 151 17 of of IN 9190 151 18 birth birth NN 9190 151 19 to to TO 9190 151 20 choose choose VB 9190 151 21 the the DT 9190 151 22 correct correct JJ 9190 151 23 entry entry NN 9190 151 24 , , , 9190 151 25 as as IN 9190 151 26 exemplified exemplify VBN 9190 151 27 by by IN 9190 151 28 the the DT 9190 151 29 following follow VBG 9190 151 30 choices choice NNS 9190 151 31 in in IN 9190 151 32 the the DT 9190 151 33 “ " `` 9190 151 34 Author author NN 9190 151 35 ” " '' 9190 151 36 facet facet NN 9190 151 37 resulting result VBG 9190 151 38 from from IN 9190 151 39 the the DT 9190 151 40 query query NN 9190 151 41 “ " `` 9190 151 42 David David NNP 9190 151 43 Kelly Kelly NNP 9190 151 44 ” " '' 9190 151 45 : : : 9190 151 46 Kelly Kelly NNP 9190 151 47 , , , 9190 151 48 David David NNP 9190 151 49 Kelly Kelly NNP 9190 151 50 , , , 9190 151 51 David David NNP 9190 151 52 ( ( -LRB- 9190 151 53 David David NNP 9190 151 54 D. D. NNP 9190 151 55 ) ) -RRB- 9190 151 56 Kelly Kelly NNP 9190 151 57 , , , 9190 151 58 David David NNP 9190 151 59 ( ( -LRB- 9190 151 60 David David NNP 9190 151 61 Francis Francis NNP 9190 151 62 ) ) -RRB- 9190 151 63 Kelly Kelly NNP 9190 151 64 , , , 9190 151 65 David David NNP 9190 151 66 F. F. NNP 9190 151 67 Kelly Kelly NNP 9190 151 68 , , , 9190 151 69 David David NNP 9190 151 70 H. H. NNP 9190 151 71 Kelly Kelly NNP 9190 151 72 , , , 9190 151 73 David David NNP 9190 151 74 Patrick Patrick NNP 9190 151 75 Kelly Kelly NNP 9190 151 76 , , , 9190 151 77 David David NNP 9190 151 78 St. St. NNP 9190 151 79 Leger Leger NNP 9190 151 80 Kelly Kelly NNP 9190 151 81 , , , 9190 151 82 David David NNP 9190 151 83 T. T. NNP 9190 151 84 Kelly Kelly NNP 9190 151 85 , , , 9190 151 86 David David NNP 9190 151 87 , , , 9190 151 88 1929 1929 CD 9190 151 89 July July NNP 9190 151 90 11 11 CD 9190 151 91 – – : 9190 151 92 Kelly Kelly NNP 9190 151 93 , , , 9190 151 94 David David NNP 9190 151 95 , , , 9190 151 96 1929 1929 CD 9190 151 97 – – : 9190 151 98 Kelly Kelly NNP 9190 151 99 , , , 9190 151 100 David David NNP 9190 151 101 , , , 9190 151 102 1929–2012 1929–2012 CD 9190 151 103 Kelly Kelly NNP 9190 151 104 , , , 9190 151 105 David David NNP 9190 151 106 , , , 9190 151 107 1938 1938 CD 9190 151 108 – – : 9190 151 109 Kelly Kelly NNP 9190 151 110 , , , 9190 151 111 David David NNP 9190 151 112 , , , 9190 151 113 1948 1948 CD 9190 151 114 – – : 9190 151 115 Kelly Kelly NNP 9190 151 116 , , , 9190 151 117 David David NNP 9190 151 118 , , , 9190 151 119 1950 1950 CD 9190 151 120 – – : 9190 151 121 Kelly Kelly NNP 9190 151 122 , , , 9190 151 123 David David NNP 9190 151 124 , , , 9190 151 125 1959 1959 CD 9190 151 126 – – : 9190 151 127 e. e. NNP 9190 151 128 Errors Errors NNP 9190 151 129 and and CC 9190 151 130 inaccuracies inaccuracy NNS 9190 151 131 in in IN 9190 151 132 the the DT 9190 151 133 bibliographic bibliographic JJ 9190 151 134 records record NNS 9190 151 135 . . . 9190 152 1 Given give VBN 9190 152 2 the the DT 9190 152 3 past past JJ 9190 152 4 practice practice NN 9190 152 5 of of IN 9190 152 6 creating create VBG 9190 152 7 undifferentiated undifferentiated JJ 9190 152 8 personal personal JJ 9190 152 9 - - HYPH 9190 152 10 name name NN 9190 152 11 authority authority NN 9190 152 12 records record NNS 9190 152 13 , , , 9190 152 14 it -PRON- PRP 9190 152 15 is be VBZ 9190 152 16 not not RB 9190 152 17 uncommon uncommon JJ 9190 152 18 to to TO 9190 152 19 have have VB 9190 152 20 one one CD 9190 152 21 name name NN 9190 152 22 heading head VBG 9190 152 23 for for IN 9190 152 24 different different JJ 9190 152 25 authors author NNS 9190 152 26 or or CC 9190 152 27 contributors contributor NNS 9190 152 28 . . . 9190 153 1 Conversely conversely RB 9190 153 2 , , , 9190 153 3 situations situation NNS 9190 153 4 where where WRB 9190 153 5 a a DT 9190 153 6 single single JJ 9190 153 7 person person NN 9190 153 8 is be VBZ 9190 153 9 identified identify VBN 9190 153 10 by by IN 9190 153 11 multiple multiple JJ 9190 153 12 headings heading NNS 9190 153 13 ( ( -LRB- 9190 153 14 largely largely RB 9190 153 15 because because IN 9190 153 16 some some DT 9190 153 17 records record NNS 9190 153 18 still still RB 9190 153 19 contain contain VBP 9190 153 20 obsolete obsolete JJ 9190 153 21 or or CC 9190 153 22 variant variant JJ 9190 153 23 forms form NNS 9190 153 24 of of IN 9190 153 25 a a DT 9190 153 26 personal personal JJ 9190 153 27 name name NN 9190 153 28 ) ) -RRB- 9190 153 29 are be VBP 9190 153 30 also also RB 9190 153 31 prevalent prevalent JJ 9190 153 32 and and CC 9190 153 33 may may MD 9190 153 34 INFORMATION information VB 9190 153 35 TECHNOLOGY TECHNOLOGY NNP 9190 153 36 AND and CC 9190 153 37 LIBRARIES LIBRARIES NNP 9190 153 38 | | NNP 9190 153 39 SEPTEMBER SEPTEMBER NNP 9190 153 40 2016 2016 CD 9190 153 41 21 21 CD 9190 153 42 become become VBN 9190 153 43 a a DT 9190 153 44 significant significant JJ 9190 153 45 barrier barrier NN 9190 153 46 to to IN 9190 153 47 effective effective JJ 9190 153 48 retrieval retrieval NN 9190 153 49 as as IN 9190 153 50 they -PRON- PRP 9190 153 51 create create VBP 9190 153 52 multiple multiple JJ 9190 153 53 facet facet JJ 9190 153 54 values value NNS 9190 153 55 for for IN 9190 153 56 the the DT 9190 153 57 same same JJ 9190 153 58 author author NN 9190 153 59 or or CC 9190 153 60 contributor contributor NN 9190 153 61 . . . 9190 154 1 f. f. NNP 9190 154 2 Inability Inability NNP 9190 154 3 to to TO 9190 154 4 perform perform VB 9190 154 5 an an DT 9190 154 6 exhaustive exhaustive JJ 9190 154 7 search search NN 9190 154 8 on on IN 9190 154 9 the the DT 9190 154 10 author author NN 9190 154 11 ’s ’s POS 9190 154 12 name name NN 9190 154 13 . . . 9190 155 1 A a DT 9190 155 2 fielded field VBN 9190 155 3 “ " `` 9190 155 4 Author author NN 9190 155 5 ” " '' 9190 155 6 search search NN 9190 155 7 will will MD 9190 155 8 miss miss VB 9190 155 9 the the DT 9190 155 10 records record NNS 9190 155 11 where where WRB 9190 155 12 the the DT 9190 155 13 name name NN 9190 155 14 does do VBZ 9190 155 15 not not RB 9190 155 16 appear appear VB 9190 155 17 in in IN 9190 155 18 the the DT 9190 155 19 “ " `` 9190 155 20 Author author NN 9190 155 21 ” " '' 9190 155 22 fields field NNS 9190 155 23 but but CC 9190 155 24 appears appear VBZ 9190 155 25 elsewhere elsewhere RB 9190 155 26 in in IN 9190 155 27 the the DT 9190 155 28 bibliographic bibliographic JJ 9190 155 29 record record NN 9190 155 30 . . . 9190 156 1 g. g. NNP 9190 156 2 Relevance Relevance NNP 9190 156 3 ranking rank VBG 9190 156 4 . . . 9190 157 1 Because because IN 9190 157 2 search search NN 9190 157 3 terms term NNS 9190 157 4 occurring occur VBG 9190 157 5 in in IN 9190 157 6 the the DT 9190 157 7 title title NN 9190 157 8 have have VBP 9190 157 9 more more JJR 9190 157 10 weight weight NN 9190 157 11 than than IN 9190 157 12 search search NN 9190 157 13 terms term NNS 9190 157 14 in in IN 9190 157 15 the the DT 9190 157 16 “ " `` 9190 157 17 Author author NN 9190 157 18 ” " '' 9190 157 19 fields field NNS 9190 157 20 , , , 9190 157 21 works work VBZ 9190 157 22 about about IN 9190 157 23 an an DT 9190 157 24 author author NN 9190 157 25 are be VBP 9190 157 26 ranked rank VBN 9190 157 27 higher higher RBR 9190 157 28 than than IN 9190 157 29 works work NNS 9190 157 30 of of IN 9190 157 31 the the DT 9190 157 32 author author NN 9190 157 33 . . . 9190 158 1 Browsing browse VBG 9190 158 2 Like like IN 9190 158 3 many many JJ 9190 158 4 other other JJ 9190 158 5 next next JJ 9190 158 6 - - HYPH 9190 158 7 generation generation NN 9190 158 8 discovery discovery NN 9190 158 9 systems system NNS 9190 158 10 , , , 9190 158 11 SearchWorks SearchWorks NNP 9190 158 12 features feature VBZ 9190 158 13 faceted faceted JJ 9190 158 14 navigation navigation NN 9190 158 15 , , , 9190 158 16 which which WDT 9190 158 17 facilitates facilitate VBZ 9190 158 18 both both DT 9190 158 19 general general JJ 9190 158 20 - - HYPH 9190 158 21 purpose purpose NN 9190 158 22 browsing browsing NN 9190 158 23 and and CC 9190 158 24 more more RBR 9190 158 25 targeted target VBN 9190 158 26 search search NN 9190 158 27 . . . 9190 159 1 In in IN 9190 159 2 SearchWorks SearchWorks NNP 9190 159 3 , , , 9190 159 4 facets facet NNS 9190 159 5 are be VBP 9190 159 6 displayed display VBN 9190 159 7 from from IN 9190 159 8 the the DT 9190 159 9 outset outset NN 9190 159 10 , , , 9190 159 11 providing provide VBG 9190 159 12 a a DT 9190 159 13 high high JJ 9190 159 14 - - HYPH 9190 159 15 level level NN 9190 159 16 overview overview NN 9190 159 17 of of IN 9190 159 18 the the DT 9190 159 19 collection collection NN 9190 159 20 and and CC 9190 159 21 jumping jump VBG 9190 159 22 - - HYPH 9190 159 23 off off RP 9190 159 24 points point NNS 9190 159 25 for for IN 9190 159 26 further further JJ 9190 159 27 exploration exploration NN 9190 159 28 . . . 9190 160 1 Rather rather RB 9190 160 2 than than IN 9190 160 3 having have VBG 9190 160 4 to to TO 9190 160 5 guess guess VB 9190 160 6 the the DT 9190 160 7 entry entry NN 9190 160 8 vocabulary vocabulary NN 9190 160 9 , , , 9190 160 10 the the DT 9190 160 11 searcher searcher NN 9190 160 12 may may MD 9190 160 13 just just RB 9190 160 14 choose choose VB 9190 160 15 from from IN 9190 160 16 the the DT 9190 160 17 available available JJ 9190 160 18 facets facet NNS 9190 160 19 and and CC 9190 160 20 explore explore VB 9190 160 21 the the DT 9190 160 22 entire entire JJ 9190 160 23 collection collection NN 9190 160 24 along along IN 9190 160 25 a a DT 9190 160 26 specific specific JJ 9190 160 27 dimension dimension NN 9190 160 28 . . . 9190 161 1 However however RB 9190 161 2 , , , 9190 161 3 findings finding NNS 9190 161 4 from from IN 9190 161 5 our -PRON- PRP$ 9190 161 6 manual manual JJ 9190 161 7 analysis analysis NN 9190 161 8 of of IN 9190 161 9 the the DT 9190 161 10 query query NN 9190 161 11 stream stream NN 9190 161 12 suggest suggest VBP 9190 161 13 that that WDT 9190 161 14 facets facet VBZ 9190 161 15 as as IN 9190 161 16 a a DT 9190 161 17 browsing browsing NN 9190 161 18 tool tool NN 9190 161 19 might may MD 9190 161 20 not not RB 9190 161 21 be be VB 9190 161 22 used use VBN 9190 161 23 to to IN 9190 161 24 their -PRON- PRP$ 9190 161 25 fullest full JJS 9190 161 26 potential potential NN 9190 161 27 : : : 9190 161 28 users user NNS 9190 161 29 often often RB 9190 161 30 resort resort VBP 9190 161 31 to to IN 9190 161 32 keyword keyword NNP 9190 161 33 searching search VBG 9190 161 34 when when WRB 9190 161 35 faceted faceted JJ 9190 161 36 browsing browsing NN 9190 161 37 would would MD 9190 161 38 have have VB 9190 161 39 been be VBN 9190 161 40 a a DT 9190 161 41 more more RBR 9190 161 42 optimal optimal JJ 9190 161 43 strategy strategy NN 9190 161 44 . . . 9190 162 1 There there EX 9190 162 2 are be VBP 9190 162 3 at at RB 9190 162 4 least least RBS 9190 162 5 two two CD 9190 162 6 factors factor NNS 9190 162 7 that that WDT 9190 162 8 contribute contribute VBP 9190 162 9 to to IN 9190 162 10 this this DT 9190 162 11 trend trend NN 9190 162 12 . . . 9190 163 1 The the DT 9190 163 2 first first JJ 9190 163 3 is be VBZ 9190 163 4 users user NNS 9190 163 5 ’ ’ POS 9190 163 6 lack lack NN 9190 163 7 of of IN 9190 163 8 awareness awareness NN 9190 163 9 of of IN 9190 163 10 this this DT 9190 163 11 interface interface NN 9190 163 12 feature feature NN 9190 163 13 : : : 9190 163 14 it -PRON- PRP 9190 163 15 is be VBZ 9190 163 16 common common JJ 9190 163 17 for for IN 9190 163 18 SearchWorks SearchWorks NNP 9190 163 19 users user NNS 9190 163 20 to to TO 9190 163 21 issue issue VB 9190 163 22 queries query NNS 9190 163 23 such such JJ 9190 163 24 as as IN 9190 163 25 “ " `` 9190 163 26 dissertations dissertation NNS 9190 163 27 , , , 9190 163 28 ” " '' 9190 163 29 “ " `` 9190 163 30 these these DT 9190 163 31 s s POS 9190 163 32 , , , 9190 163 33 ” " '' 9190 163 34 and and CC 9190 163 35 “ " `` 9190 163 36 newspapers newspaper NNS 9190 163 37 ” " '' 9190 163 38 instead instead RB 9190 163 39 of of IN 9190 163 40 selecting select VBG 9190 163 41 the the DT 9190 163 42 appropriate appropriate JJ 9190 163 43 value value NN 9190 163 44 of of IN 9190 163 45 the the DT 9190 163 46 “ " `` 9190 163 47 Format Format NNP 9190 163 48 ” " '' 9190 163 49 facet facet NN 9190 163 50 . . . 9190 164 1 Second second JJ 9190 164 2 , , , 9190 164 3 many many JJ 9190 164 4 of of IN 9190 164 5 the the DT 9190 164 6 facets facet NNS 9190 164 7 that that WDT 9190 164 8 could could MD 9190 164 9 be be VB 9190 164 10 useful useful JJ 9190 164 11 in in IN 9190 164 12 the the DT 9190 164 13 discovery discovery NN 9190 164 14 process process NN 9190 164 15 are be VBP 9190 164 16 not not RB 9190 164 17 available available JJ 9190 164 18 as as IN 9190 164 19 top top JJ 9190 164 20 - - HYPH 9190 164 21 level level NN 9190 164 22 browsing browsing NN 9190 164 23 categories category NNS 9190 164 24 . . . 9190 165 1 For for IN 9190 165 2 example example NN 9190 165 3 , , , 9190 165 4 users user NNS 9190 165 5 expect expect VBP 9190 165 6 more more RBR 9190 165 7 granular granular JJ 9190 165 8 faceting faceting NN 9190 165 9 of of IN 9190 165 10 audiovisual audiovisual JJ 9190 165 11 resources resource NNS 9190 165 12 , , , 9190 165 13 which which WDT 9190 165 14 would would MD 9190 165 15 include include VB 9190 165 16 the the DT 9190 165 17 ability ability NN 9190 165 18 to to TO 9190 165 19 browse browse VB 9190 165 20 by by IN 9190 165 21 content content NN 9190 165 22 type type NN 9190 165 23 ( ( -LRB- 9190 165 24 “ " `` 9190 165 25 computer computer NN 9190 165 26 games game NNS 9190 165 27 , , , 9190 165 28 ” " '' 9190 165 29 “ " `` 9190 165 30 video video NNP 9190 165 31 games game NNS 9190 165 32 ” " '' 9190 165 33 ) ) -RRB- 9190 165 34 and and CC 9190 165 35 genre genre NNP 9190 165 36 ( ( -LRB- 9190 165 37 “ " `` 9190 165 38 feature feature NN 9190 165 39 films film NNS 9190 165 40 , , , 9190 165 41 ” " '' 9190 165 42 “ " `` 9190 165 43 documentaries documentary NNS 9190 165 44 , , , 9190 165 45 ” " '' 9190 165 46 “ " `` 9190 165 47 TV tv NN 9190 165 48 series series NN 9190 165 49 , , , 9190 165 50 ” " '' 9190 165 51 “ " `` 9190 165 52 romantic romantic JJ 9190 165 53 comedies comedy NNS 9190 165 54 ” " '' 9190 165 55 ) ) -RRB- 9190 165 56 . . . 9190 166 1 Another another DT 9190 166 2 category category NN 9190 166 3 of of IN 9190 166 4 resources resource NNS 9190 166 5 commonly commonly RB 9190 166 6 accessed access VBN 9190 166 7 by by IN 9190 166 8 browsing browse VBG 9190 166 9 is be VBZ 9190 166 10 these these DT 9190 166 11 s s NNS 9190 166 12 and and CC 9190 166 13 dissertations dissertation NNS 9190 166 14 . . . 9190 167 1 Users user NNS 9190 167 2 frequently frequently RB 9190 167 3 try try VBP 9190 167 4 to to TO 9190 167 5 browse browse VB 9190 167 6 dissertations dissertation NNS 9190 167 7 by by IN 9190 167 8 field field NN 9190 167 9 or or CC 9190 167 10 discipline discipline NN 9190 167 11 ( ( -LRB- 9190 167 12 issuing issue VBG 9190 167 13 searches search NNS 9190 167 14 such such JJ 9190 167 15 as as IN 9190 167 16 “ " `` 9190 167 17 linguistics linguistic NNS 9190 167 18 thesis thesis NNP 9190 167 19 , , , 9190 167 20 ” " '' 9190 167 21 “ " `` 9190 167 22 dissertations dissertations NNP 9190 167 23 aeronautics aeronautics NNP 9190 167 24 , , , 9190 167 25 ” " '' 9190 167 26 “ " `` 9190 167 27 PhD PhD NNP 9190 167 28 thesis thesis NN 9190 167 29 economics economic NNS 9190 167 30 , , , 9190 167 31 ” " '' 9190 167 32 “ " `` 9190 167 33 biophysics biophysic NNS 9190 167 34 thesis thesis NN 9190 167 35 ” " '' 9190 167 36 ) ) -RRB- 9190 167 37 , , , 9190 167 38 by by IN 9190 167 39 program program NN 9190 167 40 or or CC 9190 167 41 department department NN 9190 167 42 and and CC 9190 167 43 by by IN 9190 167 44 the the DT 9190 167 45 level level NN 9190 167 46 of of IN 9190 167 47 study study NN 9190 167 48 ( ( -LRB- 9190 167 49 undergraduate undergraduate UH 9190 167 50 , , , 9190 167 51 master master NNP 9190 167 52 ’s ’s POS 9190 167 53 , , , 9190 167 54 doctoral doctoral NNP 9190 167 55 ) ) -RRB- 9190 167 56 , , , 9190 167 57 and and CC 9190 167 58 could could MD 9190 167 59 benefit benefit VB 9190 167 60 from from IN 9190 167 61 a a DT 9190 167 62 set set NN 9190 167 63 of of IN 9190 167 64 facets facet NNS 9190 167 65 dedicated dedicate VBN 9190 167 66 to to IN 9190 167 67 these these DT 9190 167 68 categories category NNS 9190 167 69 . . . 9190 168 1 Browsing browsing NN 9190 168 2 for for IN 9190 168 3 books book NNS 9190 168 4 could could MD 9190 168 5 be be VB 9190 168 6 enhanced enhance VBN 9190 168 7 by by IN 9190 168 8 additional additional JJ 9190 168 9 faceting facete VBG 9190 168 10 related relate VBN 9190 168 11 to to IN 9190 168 12 intellectual intellectual JJ 9190 168 13 content content NN 9190 168 14 , , , 9190 168 15 such such JJ 9190 168 16 as as IN 9190 168 17 genre genre JJ 9190 168 18 and and CC 9190 168 19 literary literary JJ 9190 168 20 form form NN 9190 168 21 ( ( -LRB- 9190 168 22 e.g. e.g. RB 9190 168 23 , , , 9190 168 24 “ " `` 9190 168 25 fantasy fantasy NN 9190 168 26 , , , 9190 168 27 ” " '' 9190 168 28 “ " `` 9190 168 29 graphic graphic JJ 9190 168 30 novels novel NNS 9190 168 31 , , , 9190 168 32 ” " '' 9190 168 33 “ " `` 9190 168 34 autobiography autobiography NNP 9190 168 35 , , , 9190 168 36 ” " '' 9190 168 37 “ " `` 9190 168 38 poetry poetry NN 9190 168 39 ” " '' 9190 168 40 ) ) -RRB- 9190 168 41 and and CC 9190 168 42 audience audience NN 9190 168 43 ( ( -LRB- 9190 168 44 e.g. e.g. RB 9190 168 45 , , , 9190 168 46 “ " `` 9190 168 47 children child NNS 9190 168 48 ’s ’s POS 9190 168 49 books book NNS 9190 168 50 ” " '' 9190 168 51 ) ) -RRB- 9190 168 52 . . . 9190 169 1 Users user NNS 9190 169 2 also also RB 9190 169 3 want want VBP 9190 169 4 to to TO 9190 169 5 be be VB 9190 169 6 able able JJ 9190 169 7 to to TO 9190 169 8 browse browse VB 9190 169 9 for for IN 9190 169 10 specific specific JJ 9190 169 11 subsets subset NNS 9190 169 12 of of IN 9190 169 13 materials material NNS 9190 169 14 on on IN 9190 169 15 the the DT 9190 169 16 basis basis NN 9190 169 17 of of IN 9190 169 18 their -PRON- PRP$ 9190 169 19 location location NN 9190 169 20 ( ( -LRB- 9190 169 21 e.g. e.g. RB 9190 169 22 , , , 9190 169 23 permanent permanent JJ 9190 169 24 reserves reserve NNS 9190 169 25 at at IN 9190 169 26 the the DT 9190 169 27 engineering engineering NN 9190 169 28 library library NN 9190 169 29 ) ) -RRB- 9190 169 30 . . . 9190 170 1 Browsing browsing NN 9190 170 2 for for IN 9190 170 3 new new JJ 9190 170 4 acquisitions acquisition NNS 9190 170 5 with with IN 9190 170 6 the the DT 9190 170 7 option option NN 9190 170 8 of of IN 9190 170 9 limiting limit VBG 9190 170 10 to to IN 9190 170 11 a a DT 9190 170 12 specific specific JJ 9190 170 13 topic topic NN 9190 170 14 is be VBZ 9190 170 15 also also RB 9190 170 16 a a DT 9190 170 17 highly highly RB 9190 170 18 desirable desirable JJ 9190 170 19 feature feature NN 9190 170 20 . . . 9190 171 1 LIBRARY LIBRARY NNP 9190 171 2 DISCOVERY DISCOVERY NNP 9190 171 3 PRODUCTS product NNS 9190 171 4 : : : 9190 171 5 DISCOVERING discover VBG 9190 171 6 USER USER NNP 9190 171 7 EXPECTATIONS EXPECTATIONS NNP 9190 171 8 THROUGH THROUGH VBD 9190 171 9 FAILURE failure FW 9190 171 10 ANALYSIS analysis FW 9190 171 11 |IRINA |irina WP 9190 171 12 TRAPIDO TRAPIDO NNP 9190 171 13 |doi:10.6017 |doi:10.6017 . 9190 171 14 / / SYM 9190 171 15 ital.v35i2.9190 ital.v35i2.9190 UH 9190 171 16 22 22 CD 9190 171 17 While while IN 9190 171 18 some some DT 9190 171 19 browsing browsing NN 9190 171 20 categories category NNS 9190 171 21 are be VBP 9190 171 22 common common JJ 9190 171 23 across across IN 9190 171 24 all all DT 9190 171 25 types type NNS 9190 171 26 of of IN 9190 171 27 resources resource NNS 9190 171 28 , , , 9190 171 29 others other NNS 9190 171 30 only only RB 9190 171 31 apply apply VBP 9190 171 32 to to IN 9190 171 33 specific specific JJ 9190 171 34 types type NNS 9190 171 35 of of IN 9190 171 36 materials material NNS 9190 171 37 ( ( -LRB- 9190 171 38 e.g. e.g. RB 9190 171 39 , , , 9190 171 40 music music NN 9190 171 41 , , , 9190 171 42 cartographic cartographic JJ 9190 171 43 / / SYM 9190 171 44 geospatial geospatial JJ 9190 171 45 materials material NNS 9190 171 46 , , , 9190 171 47 audiovisual audiovisual JJ 9190 171 48 resources resource NNS 9190 171 49 , , , 9190 171 50 etc etc FW 9190 171 51 . . . 9190 171 52 ) ) -RRB- 9190 171 53 . . . 9190 172 1 For for IN 9190 172 2 example example NN 9190 172 3 , , , 9190 172 4 there there EX 9190 172 5 is be VBZ 9190 172 6 a a DT 9190 172 7 strong strong JJ 9190 172 8 demand demand NN 9190 172 9 among among IN 9190 172 10 music music NN 9190 172 11 searchers searcher NNS 9190 172 12 for for IN 9190 172 13 systematic systematic JJ 9190 172 14 browsing browsing NN 9190 172 15 by by IN 9190 172 16 specific specific JJ 9190 172 17 musical musical JJ 9190 172 18 instruments instrument NNS 9190 172 19 and and CC 9190 172 20 their -PRON- PRP$ 9190 172 21 combinations combination NNS 9190 172 22 . . . 9190 173 1 Ideally ideally RB 9190 173 2 , , , 9190 173 3 the the DT 9190 173 4 system system NN 9190 173 5 should should MD 9190 173 6 offer offer VB 9190 173 7 both both CC 9190 173 8 an an DT 9190 173 9 optimal optimal JJ 9190 173 10 set set NN 9190 173 11 of of IN 9190 173 12 initial initial JJ 9190 173 13 browse browse NN 9190 173 14 options option NNS 9190 173 15 and and CC 9190 173 16 intuitive intuitive JJ 9190 173 17 context context NN 9190 173 18 - - HYPH 9190 173 19 specific specific JJ 9190 173 20 ways way NNS 9190 173 21 to to TO 9190 173 22 progressively progressively RB 9190 173 23 limit limit VB 9190 173 24 or or CC 9190 173 25 expand expand VB 9190 173 26 the the DT 9190 173 27 search search NN 9190 173 28 . . . 9190 174 1 Offering offer VBG 9190 174 2 such such JJ 9190 174 3 browsing browsing NN 9190 174 4 tools tool NNS 9190 174 5 may may MD 9190 174 6 require require VB 9190 174 7 improvements improvement NNS 9190 174 8 in in IN 9190 174 9 system system NN 9190 174 10 design design NN 9190 174 11 as as RB 9190 174 12 well well RB 9190 174 13 as as IN 9190 174 14 significant significant JJ 9190 174 15 data datum NNS 9190 174 16 remediation remediation NN 9190 174 17 and and CC 9190 174 18 enhancement enhancement NN 9190 174 19 because because IN 9190 174 20 much much JJ 9190 174 21 of of IN 9190 174 22 the the DT 9190 174 23 metadata metadata NN 9190 174 24 that that WDT 9190 174 25 could could MD 9190 174 26 be be VB 9190 174 27 used use VBN 9190 174 28 to to TO 9190 174 29 create create VB 9190 174 30 these these DT 9190 174 31 browsing browse VBG 9190 174 32 categories category NNS 9190 174 33 is be VBZ 9190 174 34 often often RB 9190 174 35 scattered scatter VBN 9190 174 36 across across IN 9190 174 37 multiple multiple JJ 9190 174 38 fixed fix VBN 9190 174 39 and and CC 9190 174 40 variable variable JJ 9190 174 41 fields field NNS 9190 174 42 in in IN 9190 174 43 the the DT 9190 174 44 bibliographic bibliographic JJ 9190 174 45 records record NNS 9190 174 46 , , , 9190 174 47 inconsistently inconsistently RB 9190 174 48 recorded record VBN 9190 174 49 , , , 9190 174 50 or or CC 9190 174 51 not not RB 9190 174 52 present present JJ 9190 174 53 at at RB 9190 174 54 all all RB 9190 174 55 . . . 9190 175 1 One one CD 9190 175 2 of of IN 9190 175 3 the the DT 9190 175 4 hallmarks hallmark NNS 9190 175 5 of of IN 9190 175 6 modern modern JJ 9190 175 7 discovery discovery NN 9190 175 8 tools tool NNS 9190 175 9 has have VBZ 9190 175 10 been be VBN 9190 175 11 their -PRON- PRP$ 9190 175 12 increased increase VBN 9190 175 13 focus focus NN 9190 175 14 on on IN 9190 175 15 developing develop VBG 9190 175 16 tools tool NNS 9190 175 17 that that WDT 9190 175 18 would would MD 9190 175 19 facilitate facilitate VB 9190 175 20 serendipitous serendipitous JJ 9190 175 21 browsing browsing NN 9190 175 22 . . . 9190 176 1 SearchWorks SearchWorks NNP 9190 176 2 was be VBD 9190 176 3 one one CD 9190 176 4 of of IN 9190 176 5 the the DT 9190 176 6 pioneers pioneer NNS 9190 176 7 to to TO 9190 176 8 offer offer VB 9190 176 9 virtual virtual JJ 9190 176 10 “ " `` 9190 176 11 browse browse NN 9190 176 12 shelf shelf NN 9190 176 13 ” " '' 9190 176 14 feature feature NN 9190 176 15 , , , 9190 176 16 which which WDT 9190 176 17 is be VBZ 9190 176 18 aimed aim VBN 9190 176 19 at at IN 9190 176 20 emulating emulate VBG 9190 176 21 browsing browse VBG 9190 176 22 the the DT 9190 176 23 shelves shelf NNS 9190 176 24 in in IN 9190 176 25 a a DT 9190 176 26 physical physical JJ 9190 176 27 library library NN 9190 176 28 . . . 9190 177 1 However however RB 9190 177 2 , , , 9190 177 3 because because IN 9190 177 4 this this DT 9190 177 5 functionality functionality NN 9190 177 6 relies rely VBZ 9190 177 7 on on IN 9190 177 8 the the DT 9190 177 9 classification classification NN 9190 177 10 number number NN 9190 177 11 , , , 9190 177 12 it -PRON- PRP 9190 177 13 does do VBZ 9190 177 14 not not RB 9190 177 15 allow allow VB 9190 177 16 browsing browsing NN 9190 177 17 of of IN 9190 177 18 many many JJ 9190 177 19 other other JJ 9190 177 20 important important JJ 9190 177 21 groups group NNS 9190 177 22 of of IN 9190 177 23 materials material NNS 9190 177 24 , , , 9190 177 25 such such JJ 9190 177 26 as as IN 9190 177 27 multimedia multimedia NNS 9190 177 28 resources resource NNS 9190 177 29 , , , 9190 177 30 rare rare JJ 9190 177 31 books book NNS 9190 177 32 , , , 9190 177 33 or or CC 9190 177 34 archival archival NN 9190 177 35 resources resource NNS 9190 177 36 . . . 9190 178 1 Call call NN 9190 178 2 - - HYPH 9190 178 3 number number NN 9190 178 4 proximity proximity NN 9190 178 5 is be VBZ 9190 178 6 only only RB 9190 178 7 one one CD 9190 178 8 of of IN 9190 178 9 the the DT 9190 178 10 many many JJ 9190 178 11 dimensions dimension NNS 9190 178 12 that that WDT 9190 178 13 could could MD 9190 178 14 be be VB 9190 178 15 leveraged leveraged JJ 9190 178 16 to to TO 9190 178 17 create create VB 9190 178 18 more more JJR 9190 178 19 opportunities opportunity NNS 9190 178 20 for for IN 9190 178 21 serendipitous serendipitous JJ 9190 178 22 discoveries discovery NNS 9190 178 23 . . . 9190 179 1 Other other JJ 9190 179 2 methods method NNS 9190 179 3 of of IN 9190 179 4 associating associate VBG 9190 179 5 related relate VBN 9190 179 6 content content NN 9190 179 7 might may MD 9190 179 8 include include VB 9190 179 9 recommendations recommendation NNS 9190 179 10 based base VBN 9190 179 11 on on IN 9190 179 12 subject subject JJ 9190 179 13 similarity similarity NN 9190 179 14 , , , 9190 179 15 authorship authorship NN 9190 179 16 , , , 9190 179 17 keyword keyword NNP 9190 179 18 associations association NNS 9190 179 19 , , , 9190 179 20 forward forward RB 9190 179 21 and and CC 9190 179 22 backward backward JJ 9190 179 23 citations citation NNS 9190 179 24 , , , 9190 179 25 and and CC 9190 179 26 use use NN 9190 179 27 . . . 9190 180 1 Implications implication NNS 9190 180 2 for for IN 9190 180 3 Practice practice NN 9190 180 4 Addressing address VBG 9190 180 5 the the DT 9190 180 6 issues issue NNS 9190 180 7 that that WDT 9190 180 8 we -PRON- PRP 9190 180 9 identified identify VBD 9190 180 10 would would MD 9190 180 11 involve involve VB 9190 180 12 improvements improvement NNS 9190 180 13 in in IN 9190 180 14 several several JJ 9190 180 15 areas area NNS 9190 180 16 : : : 9190 180 17 • • NNP 9190 180 18 Scope Scope NNP 9190 180 19 . . . 9190 181 1 Our -PRON- PRP$ 9190 181 2 findings finding NNS 9190 181 3 indicate indicate VBP 9190 181 4 that that IN 9190 181 5 library library NN 9190 181 6 users user NNS 9190 181 7 increasingly increasingly RB 9190 181 8 perceive perceive VBP 9190 181 9 the the DT 9190 181 10 discovery discovery NN 9190 181 11 interface interface NN 9190 181 12 as as IN 9190 181 13 a a DT 9190 181 14 portal portal NN 9190 181 15 to to IN 9190 181 16 all all DT 9190 181 17 of of IN 9190 181 18 the the DT 9190 181 19 library library NN 9190 181 20 ’s ’s POS 9190 181 21 resources resource NNS 9190 181 22 . . . 9190 182 1 Meeting meet VBG 9190 182 2 this this DT 9190 182 3 need need NN 9190 182 4 goes go VBZ 9190 182 5 far far RB 9190 182 6 beyond beyond IN 9190 182 7 offering offer VBG 9190 182 8 the the DT 9190 182 9 ability ability NN 9190 182 10 to to TO 9190 182 11 search search VB 9190 182 12 multiple multiple JJ 9190 182 13 content content NN 9190 182 14 sources source NNS 9190 182 15 from from IN 9190 182 16 a a DT 9190 182 17 single single JJ 9190 182 18 search search NN 9190 182 19 box box NN 9190 182 20 : : : 9190 182 21 it -PRON- PRP 9190 182 22 is be VBZ 9190 182 23 just just RB 9190 182 24 as as RB 9190 182 25 important important JJ 9190 182 26 to to TO 9190 182 27 help help VB 9190 182 28 users user NNS 9190 182 29 make make VB 9190 182 30 sense sense NN 9190 182 31 of of IN 9190 182 32 the the DT 9190 182 33 results result NNS 9190 182 34 of of IN 9190 182 35 their -PRON- PRP$ 9190 182 36 search search NN 9190 182 37 and and CC 9190 182 38 to to TO 9190 182 39 provide provide VB 9190 182 40 easy easy JJ 9190 182 41 and and CC 9190 182 42 convenient convenient JJ 9190 182 43 ways way NNS 9190 182 44 to to TO 9190 182 45 access access VB 9190 182 46 the the DT 9190 182 47 resources resource NNS 9190 182 48 that that WDT 9190 182 49 they -PRON- PRP 9190 182 50 have have VBP 9190 182 51 discovered discover VBN 9190 182 52 . . . 9190 183 1 And and CC 9190 183 2 whatever whatever WDT 9190 183 3 the the DT 9190 183 4 scope scope NN 9190 183 5 of of IN 9190 183 6 the the DT 9190 183 7 library library NN 9190 183 8 discovery discovery NN 9190 183 9 layer layer NN 9190 183 10 is be VBZ 9190 183 11 , , , 9190 183 12 it -PRON- PRP 9190 183 13 needs need VBZ 9190 183 14 to to TO 9190 183 15 be be VB 9190 183 16 communicated communicate VBN 9190 183 17 to to IN 9190 183 18 the the DT 9190 183 19 user user NN 9190 183 20 with with IN 9190 183 21 maximum maximum JJ 9190 183 22 clarity clarity NN 9190 183 23 . . . 9190 184 1 • • NNP 9190 184 2 Functionality functionality NN 9190 184 3 . . . 9190 185 1 Users user NNS 9190 185 2 expect expect VBP 9190 185 3 a a DT 9190 185 4 robust robust JJ 9190 185 5 and and CC 9190 185 6 fault fault NN 9190 185 7 - - HYPH 9190 185 8 tolerant tolerant NN 9190 185 9 search search NN 9190 185 10 system system NN 9190 185 11 with with IN 9190 185 12 a a DT 9190 185 13 rich rich JJ 9190 185 14 suite suite NN 9190 185 15 of of IN 9190 185 16 search search NN 9190 185 17 - - HYPH 9190 185 18 assistance assistance NN 9190 185 19 features feature NNS 9190 185 20 , , , 9190 185 21 such such JJ 9190 185 22 as as IN 9190 185 23 index index NN 9190 185 24 - - HYPH 9190 185 25 based base VBN 9190 185 26 alternative alternative JJ 9190 185 27 spelling spelling NN 9190 185 28 suggestions suggestion NNS 9190 185 29 , , , 9190 185 30 result result VB 9190 185 31 screens screen NNS 9190 185 32 displaying display VBG 9190 185 33 keywords keyword NNS 9190 185 34 in in IN 9190 185 35 context context NN 9190 185 36 , , , 9190 185 37 and and CC 9190 185 38 query query NN 9190 185 39 auto auto NN 9190 185 40 - - HYPH 9190 185 41 completion completion NN 9190 185 42 mechanisms mechanism NNS 9190 185 43 . . . 9190 186 1 These these DT 9190 186 2 features feature NNS 9190 186 3 , , , 9190 186 4 many many JJ 9190 186 5 of of IN 9190 186 6 which which WDT 9190 186 7 have have VBP 9190 186 8 become become VBN 9190 186 9 deeply deeply RB 9190 186 10 embedded embed VBN 9190 186 11 into into IN 9190 186 12 user user NN 9190 186 13 search search NN 9190 186 14 processes process NNS 9190 186 15 elsewhere elsewhere RB 9190 186 16 on on IN 9190 186 17 the the DT 9190 186 18 web web NN 9190 186 19 , , , 9190 186 20 could could MD 9190 186 21 prevent prevent VB 9190 186 22 or or CC 9190 186 23 alleviate alleviate VB 9190 186 24 a a DT 9190 186 25 substantial substantial JJ 9190 186 26 number number NN 9190 186 27 of of IN 9190 186 28 issues issue NNS 9190 186 29 related relate VBN 9190 186 30 to to IN 9190 186 31 problematic problematic JJ 9190 186 32 user user NN 9190 186 33 queries query NNS 9190 186 34 ( ( -LRB- 9190 186 35 misspellings misspelling NNS 9190 186 36 , , , 9190 186 37 typographical typographical JJ 9190 186 38 errors error NNS 9190 186 39 , , , 9190 186 40 imprecise imprecise NN 9190 186 41 queries query NNS 9190 186 42 , , , 9190 186 43 etc etc FW 9190 186 44 . . . 9190 187 1 ) ) -RRB- 9190 187 2 , , , 9190 187 3 enable enable VB 9190 187 4 more more RBR 9190 187 5 efficient efficient JJ 9190 187 6 recovery recovery NN 9190 187 7 from from IN 9190 187 8 errors error NNS 9190 187 9 by by IN 9190 187 10 guiding guide VBG 9190 187 11 users user NNS 9190 187 12 to to IN 9190 187 13 improved improve VBN 9190 187 14 results result NNS 9190 187 15 , , , 9190 187 16 and and CC 9190 187 17 facilitate facilitate JJ 9190 187 18 discovery discovery NN 9190 187 19 of of IN 9190 187 20 foreign foreign JJ 9190 187 21 - - HYPH 9190 187 22 language language NN 9190 187 23 materials material NNS 9190 187 24 . . . 9190 188 1 Equally equally RB 9190 188 2 important important JJ 9190 188 3 is be VBZ 9190 188 4 the the DT 9190 188 5 continued continued JJ 9190 188 6 focus focus NN 9190 188 7 on on IN 9190 188 8 relevance relevance NN 9190 188 9 ranking rank VBG 9190 188 10 algorithms algorithm NNS 9190 188 11 , , , 9190 188 12 which which WDT 9190 188 13 ideally ideally RB 9190 188 14 should should MD 9190 188 15 move move VB 9190 188 16 beyond beyond IN 9190 188 17 simple simple JJ 9190 188 18 keyword- keyword- NN 9190 188 19 INFORMATION information NN 9190 188 20 TECHNOLOGY TECHNOLOGY NNP 9190 188 21 AND and CC 9190 188 22 LIBRARIES LIBRARIES NNP 9190 188 23 | | NNP 9190 188 24 SEPTEMBER SEPTEMBER NNP 9190 188 25 2016 2016 CD 9190 188 26 23 23 CD 9190 188 27 matching match VBG 9190 188 28 techniques technique NNS 9190 188 29 toward toward IN 9190 188 30 incorporating incorporate VBG 9190 188 31 social social JJ 9190 188 32 data datum NNS 9190 188 33 as as RB 9190 188 34 well well RB 9190 188 35 as as IN 9190 188 36 leveraging leverage VBG 9190 188 37 the the DT 9190 188 38 semantics semantic NNS 9190 188 39 of of IN 9190 188 40 the the DT 9190 188 41 query query NN 9190 188 42 itself -PRON- PRP 9190 188 43 and and CC 9190 188 44 offering offer VBG 9190 188 45 more more RBR 9190 188 46 intelligent intelligent JJ 9190 188 47 and and CC 9190 188 48 possibly possibly RB 9190 188 49 more more RBR 9190 188 50 personalized personalized JJ 9190 188 51 results result NNS 9190 188 52 depending depend VBG 9190 188 53 on on IN 9190 188 54 the the DT 9190 188 55 context context NN 9190 188 56 of of IN 9190 188 57 the the DT 9190 188 58 search search NN 9190 188 59 . . . 9190 189 1 • • NN 9190 189 2 Metadata Metadata NNP 9190 189 3 . . . 9190 190 1 The the DT 9190 190 2 quality quality NN 9190 190 3 of of IN 9190 190 4 the the DT 9190 190 5 user user NN 9190 190 6 experience experience NN 9190 190 7 in in IN 9190 190 8 the the DT 9190 190 9 discovery discovery NN 9190 190 10 environments environment NNS 9190 190 11 depends depend VBZ 9190 190 12 as as RB 9190 190 13 much much JJ 9190 190 14 on on IN 9190 190 15 the the DT 9190 190 16 metadata metadata NN 9190 190 17 as as IN 9190 190 18 it -PRON- PRP 9190 190 19 does do VBZ 9190 190 20 on on IN 9190 190 21 the the DT 9190 190 22 functionality functionality NN 9190 190 23 of of IN 9190 190 24 the the DT 9190 190 25 discovery discovery NN 9190 190 26 layer layer NN 9190 190 27 . . . 9190 191 1 Thus thus RB 9190 191 2 it -PRON- PRP 9190 191 3 remains remain VBZ 9190 191 4 extremely extremely RB 9190 191 5 important important JJ 9190 191 6 to to TO 9190 191 7 ensure ensure VB 9190 191 8 consistency consistency NN 9190 191 9 , , , 9190 191 10 granularity granularity NN 9190 191 11 , , , 9190 191 12 and and CC 9190 191 13 uniformity uniformity NN 9190 191 14 of of IN 9190 191 15 metadata metadata NN 9190 191 16 , , , 9190 191 17 especially especially RB 9190 191 18 as as IN 9190 191 19 libraries library NNS 9190 191 20 are be VBP 9190 191 21 increasingly increasingly RB 9190 191 22 faced face VBN 9190 191 23 with with IN 9190 191 24 the the DT 9190 191 25 problem problem NN 9190 191 26 of of IN 9190 191 27 integrating integrate VBG 9190 191 28 heterogeneous heterogeneous JJ 9190 191 29 pools pool NNS 9190 191 30 of of IN 9190 191 31 metadata metadata NN 9190 191 32 into into IN 9190 191 33 a a DT 9190 191 34 single single JJ 9190 191 35 discovery discovery NN 9190 191 36 tool tool NN 9190 191 37 . . . 9190 192 1 CONCLUSIONS conclusion NNS 9190 192 2 AND and CC 9190 192 3 FUTURE FUTURE NNS 9190 192 4 DIRECTIONS directions VB 9190 192 5 The the DT 9190 192 6 analysis analysis NN 9190 192 7 of of IN 9190 192 8 the the DT 9190 192 9 transaction transaction NN 9190 192 10 log log NNP 9190 192 11 data datum NNS 9190 192 12 and and CC 9190 192 13 user user NN 9190 192 14 feedback feedback NN 9190 192 15 has have VBZ 9190 192 16 helped help VBN 9190 192 17 us -PRON- PRP 9190 192 18 identify identify VB 9190 192 19 several several JJ 9190 192 20 common common JJ 9190 192 21 patterns pattern NNS 9190 192 22 of of IN 9190 192 23 search search NN 9190 192 24 failure failure NN 9190 192 25 , , , 9190 192 26 which which WDT 9190 192 27 in in IN 9190 192 28 turn turn NN 9190 192 29 can can MD 9190 192 30 reveal reveal VB 9190 192 31 important important JJ 9190 192 32 assumptions assumption NNS 9190 192 33 and and CC 9190 192 34 expectations expectation NNS 9190 192 35 that that IN 9190 192 36 users user NNS 9190 192 37 bring bring VBP 9190 192 38 to to IN 9190 192 39 the the DT 9190 192 40 library library NN 9190 192 41 discovery discovery NN 9190 192 42 . . . 9190 193 1 These these DT 9190 193 2 expectations expectation NNS 9190 193 3 pertain pertain VBP 9190 193 4 primarily primarily RB 9190 193 5 to to IN 9190 193 6 the the DT 9190 193 7 system system NN 9190 193 8 ’s ’s POS 9190 193 9 functionality functionality NN 9190 193 10 : : : 9190 193 11 in in IN 9190 193 12 addition addition NN 9190 193 13 to to IN 9190 193 14 simple simple JJ 9190 193 15 , , , 9190 193 16 intuitive intuitive JJ 9190 193 17 , , , 9190 193 18 and and CC 9190 193 19 visually visually RB 9190 193 20 appealing appealing JJ 9190 193 21 interfaces interface NNS 9190 193 22 and and CC 9190 193 23 relevance- relevance- NNS 9190 193 24 ranked rank VBN 9190 193 25 results result NNS 9190 193 26 , , , 9190 193 27 users user NNS 9190 193 28 expect expect VBP 9190 193 29 a a DT 9190 193 30 sophisticated sophisticated JJ 9190 193 31 search search NN 9190 193 32 system system NN 9190 193 33 that that WDT 9190 193 34 would would MD 9190 193 35 consistently consistently RB 9190 193 36 produce produce VB 9190 193 37 relevant relevant JJ 9190 193 38 results result NNS 9190 193 39 even even RB 9190 193 40 for for IN 9190 193 41 incomplete incomplete JJ 9190 193 42 , , , 9190 193 43 inaccurate inaccurate JJ 9190 193 44 , , , 9190 193 45 or or CC 9190 193 46 erroneous erroneous JJ 9190 193 47 queries query NNS 9190 193 48 . . . 9190 194 1 Users user NNS 9190 194 2 also also RB 9190 194 3 expect expect VBP 9190 194 4 a a DT 9190 194 5 more more RBR 9190 194 6 centralized centralized JJ 9190 194 7 , , , 9190 194 8 comprehensive comprehensive JJ 9190 194 9 , , , 9190 194 10 and and CC 9190 194 11 inclusive inclusive JJ 9190 194 12 search search NN 9190 194 13 environment environment NN 9190 194 14 that that WDT 9190 194 15 would would MD 9190 194 16 enable enable VB 9190 194 17 more more JJR 9190 194 18 in in IN 9190 194 19 - - HYPH 9190 194 20 depth depth NN 9190 194 21 discovery discovery NN 9190 194 22 by by IN 9190 194 23 offering offer VBG 9190 194 24 article article NN 9190 194 25 - - HYPH 9190 194 26 level level NN 9190 194 27 , , , 9190 194 28 chapter chapter NN 9190 194 29 - - HYPH 9190 194 30 level level NN 9190 194 31 , , , 9190 194 32 and and CC 9190 194 33 full full JJ 9190 194 34 - - HYPH 9190 194 35 text text NN 9190 194 36 searching searching NN 9190 194 37 . . . 9190 195 1 Finally finally RB 9190 195 2 , , , 9190 195 3 the the DT 9190 195 4 results result NNS 9190 195 5 of of IN 9190 195 6 this this DT 9190 195 7 study study NN 9190 195 8 have have VBP 9190 195 9 underscored underscore VBN 9190 195 10 the the DT 9190 195 11 continued continue VBN 9190 195 12 need need NN 9190 195 13 for for IN 9190 195 14 a a DT 9190 195 15 more more RBR 9190 195 16 flexible flexible JJ 9190 195 17 and and CC 9190 195 18 adaptive adaptive JJ 9190 195 19 system system NN 9190 195 20 that that WDT 9190 195 21 would would MD 9190 195 22 be be VB 9190 195 23 easy easy JJ 9190 195 24 to to TO 9190 195 25 use use VB 9190 195 26 for for IN 9190 195 27 novices novice NNS 9190 195 28 while while IN 9190 195 29 offering offer VBG 9190 195 30 advanced advanced JJ 9190 195 31 functionality functionality NN 9190 195 32 and and CC 9190 195 33 more more JJR 9190 195 34 control control NN 9190 195 35 over over IN 9190 195 36 the the DT 9190 195 37 search search NN 9190 195 38 process process NN 9190 195 39 for for IN 9190 195 40 the the DT 9190 195 41 “ " `` 9190 195 42 power power NN 9190 195 43 ” " '' 9190 195 44 users user NNS 9190 195 45 , , , 9190 195 46 a a DT 9190 195 47 system system NN 9190 195 48 that that WDT 9190 195 49 would would MD 9190 195 50 provide provide VB 9190 195 51 targeted target VBN 9190 195 52 support support NN 9190 195 53 for for IN 9190 195 54 the the DT 9190 195 55 different different JJ 9190 195 56 types type NNS 9190 195 57 of of IN 9190 195 58 information information NN 9190 195 59 behavior behavior NN 9190 195 60 ( ( -LRB- 9190 195 61 known know VBN 9190 195 62 - - HYPH 9190 195 63 item item NN 9190 195 64 look look NN 9190 195 65 - - HYPH 9190 195 66 up up NN 9190 195 67 , , , 9190 195 68 author author NN 9190 195 69 searching searching NN 9190 195 70 , , , 9190 195 71 topical topical JJ 9190 195 72 exploration exploration NN 9190 195 73 , , , 9190 195 74 browsing browsing NN 9190 195 75 ) ) -RRB- 9190 195 76 and and CC 9190 195 77 would would MD 9190 195 78 facilitate facilitate VB 9190 195 79 both both DT 9190 195 80 general general JJ 9190 195 81 inquiry inquiry NN 9190 195 82 and and CC 9190 195 83 very very RB 9190 195 84 specialized specialized JJ 9190 195 85 searches search NNS 9190 195 86 ( ( -LRB- 9190 195 87 e.g. e.g. RB 9190 195 88 , , , 9190 195 89 searches search NNS 9190 195 90 for for IN 9190 195 91 music music NN 9190 195 92 , , , 9190 195 93 cartographic cartographic JJ 9190 195 94 and and CC 9190 195 95 geospatial geospatial JJ 9190 195 96 materials material NNS 9190 195 97 , , , 9190 195 98 digital digital JJ 9190 195 99 collections collection NNS 9190 195 100 of of IN 9190 195 101 images image NNS 9190 195 102 , , , 9190 195 103 etc etc FW 9190 195 104 . . . 9190 195 105 ) ) -RRB- 9190 195 106 . . . 9190 196 1 Just just RB 9190 196 2 like like IN 9190 196 3 discovery discovery NN 9190 196 4 itself -PRON- PRP 9190 196 5 , , , 9190 196 6 building build VBG 9190 196 7 discovery discovery NN 9190 196 8 tools tool NNS 9190 196 9 is be VBZ 9190 196 10 a a DT 9190 196 11 dynamic dynamic JJ 9190 196 12 , , , 9190 196 13 complex complex JJ 9190 196 14 , , , 9190 196 15 iterative iterative JJ 9190 196 16 process process NN 9190 196 17 that that WDT 9190 196 18 requires require VBZ 9190 196 19 intimate intimate JJ 9190 196 20 knowledge knowledge NN 9190 196 21 of of IN 9190 196 22 ever ever RB 9190 196 23 - - HYPH 9190 196 24 changing change VBG 9190 196 25 and and CC 9190 196 26 evolving evolve VBG 9190 196 27 user user NN 9190 196 28 needs need NNS 9190 196 29 and and CC 9190 196 30 expectations expectation NNS 9190 196 31 . . . 9190 197 1 It -PRON- PRP 9190 197 2 is be VBZ 9190 197 3 hoped hope VBN 9190 197 4 that that IN 9190 197 5 ongoing ongoing JJ 9190 197 6 focus focus NN 9190 197 7 on on IN 9190 197 8 user user NN 9190 197 9 problems problem NNS 9190 197 10 and and CC 9190 197 11 frustrations frustration NNS 9190 197 12 in in IN 9190 197 13 the the DT 9190 197 14 new new JJ 9190 197 15 discovery discovery NN 9190 197 16 environments environment NNS 9190 197 17 can can MD 9190 197 18 complement complement VB 9190 197 19 other other JJ 9190 197 20 assessment assessment NN 9190 197 21 methods method NNS 9190 197 22 by by IN 9190 197 23 identifying identify VBG 9190 197 24 unmet unmet NN 9190 197 25 user user NN 9190 197 26 needs need NNS 9190 197 27 , , , 9190 197 28 thus thus RB 9190 197 29 helping help VBG 9190 197 30 create create VB 9190 197 31 a a DT 9190 197 32 more more RBR 9190 197 33 holistic holistic JJ 9190 197 34 and and CC 9190 197 35 nuanced nuanced JJ 9190 197 36 picture picture NN 9190 197 37 of of IN 9190 197 38 users user NNS 9190 197 39 ’ ’ POS 9190 197 40 search search NN 9190 197 41 and and CC 9190 197 42 discovery discovery NN 9190 197 43 behaviors behavior NNS 9190 197 44 . . . 9190 198 1 REFERENCES reference NNS 9190 198 2 1 1 CD 9190 198 3 . . . 9190 199 1 Marshall Marshall NNP 9190 199 2 Breeding Breeding NNP 9190 199 3 , , , 9190 199 4 “ " `` 9190 199 5 Library Library NNP 9190 199 6 Resource Resource NNP 9190 199 7 Discovery Discovery NNP 9190 199 8 Products Products NNPS 9190 199 9 : : . 9190 199 10 Context context NN 9190 199 11 , , , 9190 199 12 Library Library NNP 9190 199 13 Perspectives Perspectives NNPS 9190 199 14 , , , 9190 199 15 and and CC 9190 199 16 Vendor Vendor NNP 9190 199 17 Positions Positions NNP 9190 199 18 , , , 9190 199 19 ” " '' 9190 199 20 Library Library NNP 9190 199 21 Technology Technology NNP 9190 199 22 Reports report VBZ 9190 199 23 50 50 CD 9190 199 24 , , , 9190 199 25 no no UH 9190 199 26 . . . 9190 200 1 1 1 CD 9190 200 2 ( ( -LRB- 9190 200 3 2014 2014 CD 9190 200 4 ) ) -RRB- 9190 200 5 : : : 9190 200 6 5–58 5–58 CD 9190 200 7 . . . 9190 201 1 2 2 LS 9190 201 2 . . . 9190 202 1 Craig Craig NNP 9190 202 2 Silverstein Silverstein NNP 9190 202 3 et et NNP 9190 202 4 al al NNP 9190 202 5 . . NNP 9190 202 6 , , , 9190 202 7 “ " `` 9190 202 8 Analysis analysis NN 9190 202 9 of of IN 9190 202 10 a a DT 9190 202 11 Very very RB 9190 202 12 Large large JJ 9190 202 13 Web web NN 9190 202 14 Search search NN 9190 202 15 Engine Engine NNP 9190 202 16 Query Query NNP 9190 202 17 Log Log NNP 9190 202 18 , , , 9190 202 19 ” " '' 9190 202 20 SIGIR SIGIR NNP 9190 202 21 Forum Forum NNP 9190 202 22 33 33 CD 9190 202 23 , , , 9190 202 24 no no UH 9190 202 25 . . . 9190 203 1 1 1 CD 9190 203 2 ( ( -LRB- 9190 203 3 1999 1999 CD 9190 203 4 ) ) -RRB- 9190 203 5 : : : 9190 203 6 6–12 6–12 LS 9190 203 7 ; ; : 9190 203 8 Bernard Bernard NNP 9190 203 9 J. J. NNP 9190 203 10 Jansen Jansen NNP 9190 203 11 , , , 9190 203 12 Amanda Amanda NNP 9190 203 13 Spink Spink NNP 9190 203 14 , , , 9190 203 15 and and CC 9190 203 16 Tefko Tefko NNP 9190 203 17 Saracevic Saracevic NNP 9190 203 18 , , , 9190 203 19 “ " `` 9190 203 20 Real real JJ 9190 203 21 Life Life NNP 9190 203 22 , , , 9190 203 23 Real real JJ 9190 203 24 Users Users NNPS 9190 203 25 , , , 9190 203 26 and and CC 9190 203 27 Real real JJ 9190 203 28 Needs need NNS 9190 203 29 : : : 9190 203 30 A a DT 9190 203 31 Study Study NNP 9190 203 32 and and CC 9190 203 33 Analysis Analysis NNP 9190 203 34 of of IN 9190 203 35 User User NNP 9190 203 36 Queries Queries NNP 9190 203 37 on on IN 9190 203 38 the the DT 9190 203 39 Web web NN 9190 203 40 , , , 9190 203 41 ” " '' 9190 203 42 Information Information NNP 9190 203 43 LIBRARY LIBRARY NNP 9190 203 44 DISCOVERY DISCOVERY NNP 9190 203 45 PRODUCTS product NNS 9190 203 46 : : : 9190 203 47 DISCOVERING discover VBG 9190 203 48 USER USER NNP 9190 203 49 EXPECTATIONS EXPECTATIONS NNP 9190 203 50 THROUGH THROUGH VBD 9190 203 51 FAILURE failure FW 9190 203 52 ANALYSIS analysis FW 9190 203 53 |IRINA |irina WP 9190 203 54 TRAPIDO TRAPIDO NNP 9190 203 55 |doi:10.6017 |doi:10.6017 . 9190 203 56 / / SYM 9190 203 57 ital.v35i2.9190 ital.v35i2.9190 UH 9190 203 58 24 24 CD 9190 203 59 Processing Processing NNP 9190 203 60 & & CC 9190 203 61 Management Management NNP 9190 203 62 36 36 CD 9190 203 63 , , , 9190 203 64 no no UH 9190 203 65 . . . 9190 204 1 2 2 CD 9190 204 2 ( ( -LRB- 9190 204 3 2000 2000 CD 9190 204 4 ) ) -RRB- 9190 204 5 : : : 9190 204 6 207–27 207–27 CD 9190 204 7 , , , 9190 204 8 http://dx.doi.org/10.1016/S0306- http://dx.doi.org/10.1016/S0306- VBD 9190 204 9 4573(99)00056 4573(99)00056 NNP 9190 204 10 - - SYM 9190 204 11 4 4 CD 9190 204 12 ; ; : 9190 204 13 Amanda Amanda NNP 9190 204 14 Spink Spink NNP 9190 204 15 , , , 9190 204 16 Bernard Bernard NNP 9190 204 17 J. J. NNP 9190 204 18 Jansen Jansen NNP 9190 204 19 , , , 9190 204 20 and and CC 9190 204 21 H. H. NNP 9190 204 22 Cenk Cenk NNP 9190 204 23 Ozmultu Ozmultu NNP 9190 204 24 , , , 9190 204 25 “ " `` 9190 204 26 Use Use NNP 9190 204 27 of of IN 9190 204 28 Query Query NNP 9190 204 29 Reformulation Reformulation NNP 9190 204 30 and and CC 9190 204 31 Relevance Relevance NNP 9190 204 32 Feedback Feedback NNP 9190 204 33 by by IN 9190 204 34 Excite Excite NNP 9190 204 35 Users Users NNPS 9190 204 36 , , , 9190 204 37 ” " '' 9190 204 38 Internet Internet NNP 9190 204 39 Research Research NNP 9190 204 40 10 10 CD 9190 204 41 , , , 9190 204 42 no no UH 9190 204 43 . . . 9190 205 1 4 4 CD 9190 205 2 ( ( -LRB- 9190 205 3 2000 2000 CD 9190 205 4 ) ) -RRB- 9190 205 5 : : : 9190 205 6 317–28 317–28 CD 9190 205 7 ; ; : 9190 205 8 Amanda Amanda NNP 9190 205 9 Spink Spink NNP 9190 205 10 et et FW 9190 205 11 al al NNP 9190 205 12 . . NNP 9190 205 13 , , , 9190 205 14 “ " `` 9190 205 15 Searching search VBG 9190 205 16 the the DT 9190 205 17 Web web NN 9190 205 18 : : : 9190 205 19 The The NNP 9190 205 20 Public Public NNP 9190 205 21 and and CC 9190 205 22 Their -PRON- PRP$ 9190 205 23 Queries query NNS 9190 205 24 , , , 9190 205 25 ” " '' 9190 205 26 Journal Journal NNP 9190 205 27 of of IN 9190 205 28 the the DT 9190 205 29 American American NNP 9190 205 30 Society Society NNP 9190 205 31 for for IN 9190 205 32 Information Information NNP 9190 205 33 Science Science NNP 9190 205 34 & & CC 9190 205 35 Technology Technology NNP 9190 205 36 52 52 CD 9190 205 37 , , , 9190 205 38 no no UH 9190 205 39 . . . 9190 206 1 3 3 CD 9190 206 2 ( ( -LRB- 9190 206 3 2001 2001 CD 9190 206 4 ) ) -RRB- 9190 206 5 : : : 9190 206 6 226–34 226–34 CD 9190 206 7 ; ; : 9190 206 8 Bernard Bernard NNP 9190 206 9 J. J. NNP 9190 206 10 Jansen Jansen NNP 9190 206 11 and and CC 9190 206 12 Amanda Amanda NNP 9190 206 13 Spink Spink NNP 9190 206 14 , , , 9190 206 15 “ " `` 9190 206 16 An an DT 9190 206 17 Analysis Analysis NNP 9190 206 18 of of IN 9190 206 19 Web web NN 9190 206 20 Searching search VBG 9190 206 21 by by IN 9190 206 22 European european JJ 9190 206 23 AllteWeb.com AllteWeb.com NNP 9190 206 24 Users Users NNPS 9190 206 25 , , , 9190 206 26 ” " '' 9190 206 27 Information Information NNP 9190 206 28 Processing Processing NNP 9190 206 29 & & CC 9190 206 30 Management Management NNP 9190 206 31 41 41 CD 9190 206 32 , , , 9190 206 33 no no UH 9190 206 34 . . . 9190 207 1 2 2 CD 9190 207 2 ( ( -LRB- 9190 207 3 2005 2005 CD 9190 207 4 ) ) -RRB- 9190 207 5 : : : 9190 207 6 361–81 361–81 CD 9190 207 7 , , , 9190 207 8 http://dx.doi.org/10.1016/S0306-4573(03)00067-0 http://dx.doi.org/10.1016/s0306-4573(03)00067-0 UH 9190 207 9 . . . 9190 208 1 3 3 LS 9190 208 2 . . . 9190 209 1 Cory Cory NNP 9190 209 2 Lown Lown NNP 9190 209 3 and and CC 9190 209 4 Bradley Bradley NNP 9190 209 5 Hemminger Hemminger NNP 9190 209 6 , , , 9190 209 7 “ " `` 9190 209 8 Extracting Extracting NNP 9190 209 9 User User NNP 9190 209 10 Interaction Interaction NNP 9190 209 11 Information Information NNP 9190 209 12 from from IN 9190 209 13 the the DT 9190 209 14 Transaction Transaction NNP 9190 209 15 Logs Logs NNP 9190 209 16 of of IN 9190 209 17 a a DT 9190 209 18 Faceted Faceted NNP 9190 209 19 Navigation Navigation NNP 9190 209 20 OPAC OPAC NNP 9190 209 21 , , , 9190 209 22 ” " '' 9190 209 23 code4lib code4lib JJ 9190 209 24 7 7 CD 9190 209 25 , , , 9190 209 26 June June NNP 9190 209 27 26 26 CD 9190 209 28 , , , 9190 209 29 2009 2009 CD 9190 209 30 , , , 9190 209 31 http://journal.code4lib.org/articles/1633 http://journal.code4lib.org/articles/1633 NNP 9190 209 32 ; ; : 9190 209 33 Eng Eng NNP 9190 209 34 Pwey Pwey NNP 9190 209 35 Lau Lau NNP 9190 209 36 and and CC 9190 209 37 Dion Dion NNP 9190 209 38 Ho Ho NNP 9190 209 39 - - HYPH 9190 209 40 Lian Lian NNP 9190 209 41 Goh Goh NNP 9190 209 42 , , , 9190 209 43 “ " `` 9190 209 44 In in IN 9190 209 45 Search search NN 9190 209 46 of of IN 9190 209 47 Query Query NNP 9190 209 48 Patterns Patterns NNPS 9190 209 49 : : : 9190 209 50 A a DT 9190 209 51 Case Case NNP 9190 209 52 Study Study NNP 9190 209 53 of of IN 9190 209 54 a a DT 9190 209 55 University University NNP 9190 209 56 OPAC OPAC NNP 9190 209 57 , , , 9190 209 58 ” " '' 9190 209 59 Information Information NNP 9190 209 60 Processing Processing NNP 9190 209 61 & & CC 9190 209 62 Management Management NNP 9190 209 63 42 42 CD 9190 209 64 , , , 9190 209 65 no no UH 9190 209 66 . . . 9190 210 1 5 5 CD 9190 210 2 ( ( -LRB- 9190 210 3 2006 2006 CD 9190 210 4 ) ) -RRB- 9190 210 5 : : : 9190 210 6 1316–29 1316–29 LS 9190 210 7 , , , 9190 210 8 http://dx.doi.org/10.1016/j.ipm.2006.02.003 http://dx.doi.org/10.1016/j.ipm.2006.02.003 NNP 9190 210 9 ; ; : 9190 210 10 Heather Heather NNP 9190 210 11 Moulaison Moulaison NNP 9190 210 12 , , , 9190 210 13 “ " `` 9190 210 14 OPAC OPAC NNP 9190 210 15 Queries Queries NNPS 9190 210 16 at at IN 9190 210 17 a a DT 9190 210 18 Medium Medium NNP 9190 210 19 - - HYPH 9190 210 20 Sized sized JJ 9190 210 21 Academic Academic NNP 9190 210 22 Library Library NNP 9190 210 23 : : : 9190 210 24 A a DT 9190 210 25 Transaction Transaction NNP 9190 210 26 Log Log NNP 9190 210 27 Analysis Analysis NNP 9190 210 28 , , , 9190 210 29 ” " '' 9190 210 30 Library Library NNP 9190 210 31 Resources Resources NNP 9190 210 32 & & CC 9190 210 33 Technical Technical NNP 9190 210 34 Services Services NNP 9190 210 35 52 52 CD 9190 210 36 , , , 9190 210 37 no no UH 9190 210 38 . . . 9190 211 1 4 4 CD 9190 211 2 ( ( -LRB- 9190 211 3 2008 2008 CD 9190 211 4 ) ) -RRB- 9190 211 5 : : : 9190 211 6 230–37 230–37 CD 9190 211 7 . . . 9190 212 1 4 4 LS 9190 212 2 . . . 9190 213 1 William William NNP 9190 213 2 H. H. NNP 9190 213 3 Mischo Mischo NNP 9190 213 4 et et NNP 9190 213 5 al al NNP 9190 213 6 . . NNP 9190 213 7 , , , 9190 213 8 “ " `` 9190 213 9 User User NNP 9190 213 10 Search Search NNP 9190 213 11 Activities Activities NNPS 9190 213 12 within within IN 9190 213 13 an an DT 9190 213 14 Academic Academic NNP 9190 213 15 Library Library NNP 9190 213 16 Gateway Gateway NNP 9190 213 17 : : : 9190 213 18 Implications implication NNS 9190 213 19 for for IN 9190 213 20 Web web NN 9190 213 21 - - HYPH 9190 213 22 Scale Scale NNP 9190 213 23 Discovery Discovery NNP 9190 213 24 Systems Systems NNP 9190 213 25 , , , 9190 213 26 ” " '' 9190 213 27 in in IN 9190 213 28 Planning planning NN 9190 213 29 and and CC 9190 213 30 Implementing Implementing NNP 9190 213 31 Resource Resource NNP 9190 213 32 Discovery Discovery NNP 9190 213 33 Tools Tools NNPS 9190 213 34 in in IN 9190 213 35 Academic Academic NNP 9190 213 36 Libraries Libraries NNPS 9190 213 37 , , , 9190 213 38 edited edit VBN 9190 213 39 by by IN 9190 213 40 Mary Mary NNP 9190 213 41 Pagliero Pagliero NNP 9190 213 42 Popp Popp NNP 9190 213 43 and and CC 9190 213 44 Diane Diane NNP 9190 213 45 Dallis Dallis NNP 9190 213 46 , , , 9190 213 47 153–73 153–73 CD 9190 213 48 ( ( -LRB- 9190 213 49 Hershey Hershey NNP 9190 213 50 , , , 9190 213 51 : : : 9190 213 52 Information Information NNP 9190 213 53 Science Science NNP 9190 213 54 Reference Reference NNP 9190 213 55 , , , 9190 213 56 2012 2012 CD 9190 213 57 ) ) -RRB- 9190 213 58 ; ; : 9190 213 59 Xi Xi NNP 9190 213 60 Niu Niu NNP 9190 213 61 , , , 9190 213 62 Tao Tao NNP 9190 213 63 Zhang Zhang NNP 9190 213 64 , , , 9190 213 65 and and CC 9190 213 66 Hsin Hsin NNP 9190 213 67 - - HYPH 9190 213 68 liang liang NNP 9190 213 69 Chen Chen NNP 9190 213 70 , , , 9190 213 71 “ " `` 9190 213 72 Study Study NNP 9190 213 73 of of IN 9190 213 74 User User NNP 9190 213 75 Search Search NNP 9190 213 76 Activities Activities NNPS 9190 213 77 with with IN 9190 213 78 Two two CD 9190 213 79 Discovery Discovery NNP 9190 213 80 Tools Tools NNP 9190 213 81 at at IN 9190 213 82 an an DT 9190 213 83 Academic Academic NNP 9190 213 84 Library Library NNP 9190 213 85 , , , 9190 213 86 ” " '' 9190 213 87 International International NNP 9190 213 88 Journal Journal NNP 9190 213 89 of of IN 9190 213 90 Human Human NNP 9190 213 91 - - HYPH 9190 213 92 Computer Computer NNP 9190 213 93 Interaction Interaction NNP 9190 213 94 30 30 CD 9190 213 95 , , , 9190 213 96 no no UH 9190 213 97 . . . 9190 214 1 5 5 CD 9190 214 2 ( ( -LRB- 9190 214 3 2014 2014 CD 9190 214 4 ) ) -RRB- 9190 214 5 : : : 9190 214 6 422–33 422–33 CD 9190 214 7 , , , 9190 214 8 http://dx.doi.org/10.1080/10447318.2013.873281 http://dx.doi.org/10.1080/10447318.2013.873281 ADD 9190 214 9 . . . 9190 215 1 5 5 CD 9190 215 2 . . . 9190 216 1 Eng Eng NNP 9190 216 2 Pwey Pwey NNP 9190 216 3 Lau Lau NNP 9190 216 4 and and CC 9190 216 5 Dion Dion NNP 9190 216 6 Ho Ho NNP 9190 216 7 - - HYPH 9190 216 8 Lian Lian NNP 9190 216 9 Goh Goh NNP 9190 216 10 , , , 9190 216 11 “ " `` 9190 216 12 In in IN 9190 216 13 Search search NN 9190 216 14 of of IN 9190 216 15 Query Query NNP 9190 216 16 Patterns Patterns NNPS 9190 216 17 ” " '' 9190 216 18 ; ; : 9190 216 19 Niu niu UH 9190 216 20 , , , 9190 216 21 Zhang Zhang NNP 9190 216 22 , , , 9190 216 23 and and CC 9190 216 24 Chen Chen NNP 9190 216 25 , , , 9190 216 26 “ " `` 9190 216 27 Study Study NNP 9190 216 28 of of IN 9190 216 29 User User NNP 9190 216 30 Search Search NNP 9190 216 31 Activities Activities NNPS 9190 216 32 with with IN 9190 216 33 Two two CD 9190 216 34 Discovery Discovery NNP 9190 216 35 Tools Tools NNP 9190 216 36 at at IN 9190 216 37 an an DT 9190 216 38 Academic Academic NNP 9190 216 39 Library Library NNP 9190 216 40 . . . 9190 216 41 ” " '' 9190 216 42 . . . 9190 217 1 6 6 CD 9190 217 2 . . . 9190 218 1 Lown Lown NNP 9190 218 2 and and CC 9190 218 3 Hemminger Hemminger NNP 9190 218 4 , , , 9190 218 5 “ " `` 9190 218 6 Extracting Extracting NNP 9190 218 7 User User NNP 9190 218 8 Interaction Interaction NNP 9190 218 9 ; ; : 9190 218 10 Kristin Kristin NNP 9190 218 11 Antelman Antelman NNP 9190 218 12 , , , 9190 218 13 Emily Emily NNP 9190 218 14 Lynema Lynema NNP 9190 218 15 , , , 9190 218 16 and and CC 9190 218 17 Andrew Andrew NNP 9190 218 18 K. K. NNP 9190 218 19 Pace Pace NNP 9190 218 20 , , , 9190 218 21 “ " `` 9190 218 22 Toward toward IN 9190 218 23 a a DT 9190 218 24 Twenty Twenty NNP 9190 218 25 - - HYPH 9190 218 26 First First NNP 9190 218 27 Century Century NNP 9190 218 28 Library Library NNP 9190 218 29 Catalog Catalog NNP 9190 218 30 , , , 9190 218 31 ” " '' 9190 218 32 Information Information NNP 9190 218 33 Technology Technology NNP 9190 218 34 & & CC 9190 218 35 Libraries Libraries NNP 9190 218 36 25 25 CD 9190 218 37 , , , 9190 218 38 no no UH 9190 218 39 . . . 9190 219 1 3 3 CD 9190 219 2 ( ( -LRB- 9190 219 3 2006 2006 CD 9190 219 4 ) ) -RRB- 9190 219 5 : : : 9190 219 6 128–39 128–39 CD 9190 219 7 ; ; : 9190 219 8 Niu niu UH 9190 219 9 , , , 9190 219 10 Zhang Zhang NNP 9190 219 11 , , , 9190 219 12 and and CC 9190 219 13 Chen Chen NNP 9190 219 14 , , , 9190 219 15 “ " `` 9190 219 16 Study Study NNP 9190 219 17 of of IN 9190 219 18 User User NNP 9190 219 19 Search Search NNP 9190 219 20 Activities Activities NNPS 9190 219 21 with with IN 9190 219 22 Two two CD 9190 219 23 Discovery Discovery NNP 9190 219 24 Tools Tools NNP 9190 219 25 at at IN 9190 219 26 an an DT 9190 219 27 Academic Academic NNP 9190 219 28 Library Library NNP 9190 219 29 . . . 9190 219 30 ” " '' 9190 219 31 7 7 CD 9190 219 32 . . . 9190 220 1 Xi Xi NNP 9190 220 2 Niu Niu NNP 9190 220 3 and and CC 9190 220 4 Bradley Bradley NNP 9190 220 5 Hemminger Hemminger NNP 9190 220 6 , , , 9190 220 7 “ " `` 9190 220 8 Analyzing analyze VBG 9190 220 9 the the DT 9190 220 10 Interaction Interaction NNP 9190 220 11 Patterns Patterns NNPS 9190 220 12 in in IN 9190 220 13 a a DT 9190 220 14 Faceted Faceted NNP 9190 220 15 Search Search NNP 9190 220 16 Interface Interface NNP 9190 220 17 , , , 9190 220 18 ” " '' 9190 220 19 Journal Journal NNP 9190 220 20 of of IN 9190 220 21 the the DT 9190 220 22 Association Association NNP 9190 220 23 for for IN 9190 220 24 Information Information NNP 9190 220 25 Science Science NNP 9190 220 26 & & CC 9190 220 27 Technology Technology NNP 9190 220 28 66 66 CD 9190 220 29 , , , 9190 220 30 no no UH 9190 220 31 . . . 9190 221 1 5 5 CD 9190 221 2 ( ( -LRB- 9190 221 3 2015 2015 CD 9190 221 4 ) ) -RRB- 9190 221 5 : : : 9190 221 6 1030–47 1030–47 LS 9190 221 7 , , , 9190 221 8 http://dx.doi.org/10.1002/asi.23227 http://dx.doi.org/10.1002/asi.23227 NN 9190 221 9 . . . 9190 222 1 8 8 LS 9190 222 2 . . . 9190 223 1 Steven Steven NNP 9190 223 2 D. D. NNP 9190 223 3 Zink Zink NNP 9190 223 4 , , , 9190 223 5 “ " `` 9190 223 6 Monitoring Monitoring NNP 9190 223 7 User User NNP 9190 223 8 Search Search NNP 9190 223 9 Success Success NNP 9190 223 10 through through IN 9190 223 11 Transaction Transaction NNP 9190 223 12 Log Log NNP 9190 223 13 Analysis Analysis NNP 9190 223 14 : : : 9190 223 15 The the DT 9190 223 16 WolfPAC wolfpac NN 9190 223 17 Example example NN 9190 223 18 , , , 9190 223 19 ” " '' 9190 223 20 Reference Reference NNP 9190 223 21 Services Services NNPS 9190 223 22 Review Review NNP 9190 223 23 19 19 CD 9190 223 24 , , , 9190 223 25 no no UH 9190 223 26 . . . 9190 224 1 1 1 CD 9190 224 2 ( ( -LRB- 9190 224 3 1991 1991 CD 9190 224 4 ) ) -RRB- 9190 224 5 : : : 9190 224 6 49–56 49–56 LS 9190 224 7 ; ; : 9190 224 8 Deborah Deborah NNP 9190 224 9 D. D. NNP 9190 224 10 Blecic Blecic NNP 9190 224 11 et et FW 9190 224 12 al al NNP 9190 224 13 . . NNP 9190 224 14 , , , 9190 224 15 “ " `` 9190 224 16 Using use VBG 9190 224 17 Transaction Transaction NNP 9190 224 18 Log Log NNP 9190 224 19 Analysis Analysis NNP 9190 224 20 to to TO 9190 224 21 Improve improve VB 9190 224 22 OPAC OPAC NNP 9190 224 23 Retrieval Retrieval NNP 9190 224 24 Results Results NNPS 9190 224 25 , , , 9190 224 26 ” " '' 9190 224 27 College College NNP 9190 224 28 & & CC 9190 224 29 Research Research NNP 9190 224 30 Libraries Libraries NNP 9190 224 31 59 59 CD 9190 224 32 , , , 9190 224 33 no no UH 9190 224 34 . . . 9190 225 1 1 1 CD 9190 225 2 ( ( -LRB- 9190 225 3 1998 1998 CD 9190 225 4 ) ) -RRB- 9190 225 5 : : : 9190 225 6 39–50 39–50 LS 9190 225 7 ; ; : 9190 225 8 Holly Holly NNP 9190 225 9 Yu Yu NNP 9190 225 10 and and CC 9190 225 11 Margo Margo NNP 9190 225 12 Young Young NNP 9190 225 13 , , , 9190 225 14 “ " `` 9190 225 15 The the DT 9190 225 16 Impact Impact NNP 9190 225 17 of of IN 9190 225 18 Web Web NNP 9190 225 19 Search Search NNP 9190 225 20 http://dx.doi.org/10.1016/S0306-4573(99)00056-4 http://dx.doi.org/10.1016/s0306-4573(99)00056-4 NN 9190 225 21 http://dx.doi.org/10.1016/S0306-4573(99)00056-4 http://dx.doi.org/10.1016/s0306-4573(99)00056-4 NN 9190 225 22 http://dx.doi.org/10.1016/S0306-4573(03)00067-0 http://dx.doi.org/10.1016/S0306-4573(03)00067-0 VBZ 9190 225 23 http://journal.code4lib.org/articles/1633 http://journal.code4lib.org/articles/1633 NNP 9190 225 24 http://dx.doi.org/10.1016/j.ipm.2006.02.003 http://dx.doi.org/10.1016/j.ipm.2006.02.003 NNP 9190 225 25 http://dx.doi.org/10.1080/10447318.2013.873281 http://dx.doi.org/10.1080/10447318.2013.873281 -LRB- 9190 225 26 http://dx.doi.org/10.1080/10447318.2013.873281 http://dx.doi.org/10.1080/10447318.2013.873281 -LRB- 9190 225 27 INFORMATION information NN 9190 225 28 TECHNOLOGY technology NN 9190 225 29 AND and CC 9190 225 30 LIBRARIES library NNS 9190 225 31 | | NNP 9190 225 32 SEPTEMBER SEPTEMBER NNP 9190 225 33 2016 2016 CD 9190 225 34 25 25 CD 9190 225 35 Engines engine NNS 9190 225 36 on on IN 9190 225 37 Subject Subject NNP 9190 225 38 Searching search VBG 9190 225 39 in in IN 9190 225 40 OPAC OPAC NNP 9190 225 41 , , , 9190 225 42 ” " '' 9190 225 43 Information Information NNP 9190 225 44 Technology Technology NNP 9190 225 45 & & CC 9190 225 46 Libraries Libraries NNP 9190 225 47 23 23 CD 9190 225 48 , , , 9190 225 49 no no UH 9190 225 50 . . . 9190 226 1 4 4 CD 9190 226 2 ( ( -LRB- 9190 226 3 2004 2004 CD 9190 226 4 ) ) -RRB- 9190 226 5 : : : 9190 226 6 168–80 168–80 CD 9190 226 7 ; ; : 9190 226 8 Moulaison Moulaison NNP 9190 226 9 , , , 9190 226 10 “ " `` 9190 226 11 OPAC OPAC NNP 9190 226 12 Queries Queries NNPS 9190 226 13 at at IN 9190 226 14 a a DT 9190 226 15 Medium Medium NNP 9190 226 16 - - HYPH 9190 226 17 Sized sized JJ 9190 226 18 Academic Academic NNP 9190 226 19 Library Library NNP 9190 226 20 . . . 9190 226 21 ” " '' 9190 226 22 9 9 CD 9190 226 23 . . . 9190 227 1 Thomas Thomas NNP 9190 227 2 Peters Peters NNP 9190 227 3 , , , 9190 227 4 “ " `` 9190 227 5 When when WRB 9190 227 6 Smart smart JJ 9190 227 7 People People NNS 9190 227 8 Fail fail VBP 9190 227 9 , , , 9190 227 10 ” " '' 9190 227 11 Journal Journal NNP 9190 227 12 of of IN 9190 227 13 Academic Academic NNP 9190 227 14 Librarianship Librarianship NNP 9190 227 15 15 15 CD 9190 227 16 , , , 9190 227 17 no no UH 9190 227 18 . . . 9190 228 1 5 5 CD 9190 228 2 ( ( -LRB- 9190 228 3 1989 1989 CD 9190 228 4 ) ) -RRB- 9190 228 5 : : : 9190 228 6 267–73 267–73 CD 9190 228 7 ; ; : 9190 228 8 Zink Zink NNP 9190 228 9 , , , 9190 228 10 “ " `` 9190 228 11 Monitoring Monitoring NNP 9190 228 12 User User NNP 9190 228 13 Search Search NNP 9190 228 14 Success Success NNP 9190 228 15 through through IN 9190 228 16 Transaction Transaction NNP 9190 228 17 Log Log NNP 9190 228 18 Analysis Analysis NNP 9190 228 19 ” " '' 9190 228 20 ; ; : 9190 228 21 Rhonda Rhonda NNP 9190 228 22 H. H. NNP 9190 228 23 Hunter Hunter NNP 9190 228 24 , , , 9190 228 25 “ " `` 9190 228 26 Successes Successes NNPS 9190 228 27 and and CC 9190 228 28 Failures failure NNS 9190 228 29 of of IN 9190 228 30 Patrons patron NNS 9190 228 31 Searching search VBG 9190 228 32 the the DT 9190 228 33 Online Online NNP 9190 228 34 Catalog Catalog NNP 9190 228 35 at at IN 9190 228 36 a a DT 9190 228 37 Large large JJ 9190 228 38 Academic Academic NNP 9190 228 39 Library Library NNP 9190 228 40 : : : 9190 228 41 A a DT 9190 228 42 Transaction Transaction NNP 9190 228 43 Log Log NNP 9190 228 44 Analysis Analysis NNP 9190 228 45 , , , 9190 228 46 ” " '' 9190 228 47 Reference Reference NNP 9190 228 48 Quarterly Quarterly NNP 9190 228 49 ( ( -LRB- 9190 228 50 Spring Spring NNP 9190 228 51 1991 1991 CD 9190 228 52 ) ) -RRB- 9190 228 53 : : : 9190 228 54 395–402 395–402 CD 9190 228 55 . . . 9190 229 1 10 10 CD 9190 229 2 . . . 9190 230 1 Karen Karen NNP 9190 230 2 Antell Antell NNP 9190 230 3 and and CC 9190 230 4 Jie Jie NNP 9190 230 5 Huang Huang NNP 9190 230 6 , , , 9190 230 7 “ " `` 9190 230 8 Subject subject JJ 9190 230 9 Searching search VBG 9190 230 10 Success success NN 9190 230 11 : : : 9190 230 12 Transaction Transaction NNP 9190 230 13 Logs Logs NNP 9190 230 14 , , , 9190 230 15 Patron Patron NNP 9190 230 16 Perceptions Perceptions NNPS 9190 230 17 , , , 9190 230 18 and and CC 9190 230 19 Implications implication NNS 9190 230 20 for for IN 9190 230 21 Library Library NNP 9190 230 22 Instruction Instruction NNP 9190 230 23 , , , 9190 230 24 ” " '' 9190 230 25 Reference Reference NNP 9190 230 26 & & CC 9190 230 27 User User NNP 9190 230 28 Services Services NNP 9190 230 29 Quarterly Quarterly NNP 9190 230 30 48 48 CD 9190 230 31 , , , 9190 230 32 no no UH 9190 230 33 . . . 9190 231 1 1 1 CD 9190 231 2 ( ( -LRB- 9190 231 3 2008 2008 CD 9190 231 4 ) ) -RRB- 9190 231 5 : : : 9190 231 6 68–76 68–76 LS 9190 231 7 ; ; : 9190 231 8 Hunter Hunter NNP 9190 231 9 , , , 9190 231 10 “ " `` 9190 231 11 Successes Successes NNPS 9190 231 12 and and CC 9190 231 13 Failures failure NNS 9190 231 14 of of IN 9190 231 15 Patrons patron NNS 9190 231 16 Searching search VBG 9190 231 17 the the DT 9190 231 18 Online Online NNP 9190 231 19 Catalog Catalog NNP 9190 231 20 at at IN 9190 231 21 a a DT 9190 231 22 Large large JJ 9190 231 23 Academic Academic NNP 9190 231 24 Library Library NNP 9190 231 25 ” " '' 9190 231 26 ; ; : 9190 231 27 Peters Peters NNP 9190 231 28 , , , 9190 231 29 “ " `` 9190 231 30 When when WRB 9190 231 31 Smart Smart NNP 9190 231 32 People People NNS 9190 231 33 Fail Fail NNP 9190 231 34 . . . 9190 231 35 ” " '' 9190 231 36 11 11 CD 9190 231 37 . . . 9190 232 1 Peters Peters NNP 9190 232 2 , , , 9190 232 3 “ " `` 9190 232 4 When when WRB 9190 232 5 Smart Smart NNP 9190 232 6 People People NNS 9190 232 7 Fail fail VBP 9190 232 8 . . . 9190 232 9 ” " '' 9190 232 10 ; ; : 9190 232 11 Moulaison Moulaison NNP 9190 232 12 , , , 9190 232 13 “ " `` 9190 232 14 OPAC OPAC NNP 9190 232 15 Queries Queries NNPS 9190 232 16 at at IN 9190 232 17 a a DT 9190 232 18 Medium Medium NNP 9190 232 19 - - HYPH 9190 232 20 Sized sized JJ 9190 232 21 Academic Academic NNP 9190 232 22 Library Library NNP 9190 232 23 ” " '' 9190 232 24 ; ; : 9190 232 25 Blecic Blecic NNP 9190 232 26 et et FW 9190 232 27 al al NNP 9190 232 28 . . NNP 9190 232 29 , , , 9190 232 30 “ " `` 9190 232 31 Using use VBG 9190 232 32 Transaction Transaction NNP 9190 232 33 Log Log NNP 9190 232 34 Analysis Analysis NNP 9190 232 35 to to TO 9190 232 36 Improve improve VB 9190 232 37 OPAC OPAC NNP 9190 232 38 Retrieval Retrieval NNP 9190 232 39 Results Results NNPS 9190 232 40 . . . 9190 232 41 ” " '' 9190 232 42 12 12 CD 9190 232 43 . . . 9190 233 1 Lynn Lynn NNP 9190 233 2 Silipigni Silipigni NNP 9190 233 3 Connaway Connaway NNP 9190 233 4 , , , 9190 233 5 Debra Debra NNP 9190 233 6 Wilcox Wilcox NNP 9190 233 7 Johnson Johnson NNP 9190 233 8 , , , 9190 233 9 and and CC 9190 233 10 Susan Susan NNP 9190 233 11 E. E. NNP 9190 233 12 Searing Searing NNP 9190 233 13 , , , 9190 233 14 “ " `` 9190 233 15 Online Online NNP 9190 233 16 Catalogs Catalogs NNP 9190 233 17 from from IN 9190 233 18 the the DT 9190 233 19 Users Users NNPS 9190 233 20 ’ ’ POS 9190 233 21 Perspective perspective NN 9190 233 22 : : : 9190 233 23 The the DT 9190 233 24 Use Use NNP 9190 233 25 of of IN 9190 233 26 Focus Focus NNP 9190 233 27 Group Group NNP 9190 233 28 Interviews Interviews NNP 9190 233 29 , , , 9190 233 30 ” " '' 9190 233 31 College College NNP 9190 233 32 & & CC 9190 233 33 Research Research NNP 9190 233 34 Libraries Libraries NNP 9190 233 35 58 58 CD 9190 233 36 , , , 9190 233 37 no no UH 9190 233 38 . . . 9190 234 1 5 5 CD 9190 234 2 ( ( -LRB- 9190 234 3 1997 1997 CD 9190 234 4 ) ) -RRB- 9190 234 5 : : : 9190 234 6 403–20 403–20 CD 9190 234 7 , , , 9190 234 8 http://dx.doi.org/10.5860/crl.58.5.403 http://dx.doi.org/10.5860/crl.58.5.403 NN 9190 234 9 . . . 9190 235 1 13 13 CD 9190 235 2 . . . 9190 236 1 Karl Karl NNP 9190 236 2 V. V. NNP 9190 236 3 Fast Fast NNP 9190 236 4 and and CC 9190 236 5 D. D. NNP 9190 236 6 Grant Grant NNP 9190 236 7 Campbell Campbell NNP 9190 236 8 , , , 9190 236 9 “ " `` 9190 236 10 ‘ ' `` 9190 236 11 I -PRON- PRP 9190 236 12 Still still RB 9190 236 13 Like like IN 9190 236 14 Google Google NNP 9190 236 15 ’ ' '' 9190 236 16 : : : 9190 236 17 University University NNP 9190 236 18 Student Student NNP 9190 236 19 Perceptions Perceptions NNPS 9190 236 20 of of IN 9190 236 21 Searching search VBG 9190 236 22 OPACs OPACs NNPS 9190 236 23 and and CC 9190 236 24 the the DT 9190 236 25 Web web NN 9190 236 26 , , , 9190 236 27 ” " '' 9190 236 28 ASIST ASIST NNP 9190 236 29 Proceedings proceeding NNS 9190 236 30 41 41 CD 9190 236 31 ( ( -LRB- 9190 236 32 2004 2004 CD 9190 236 33 ) ) -RRB- 9190 236 34 : : : 9190 236 35 138–46 138–46 CD 9190 236 36 ; ; : 9190 236 37 Eric Eric NNP 9190 236 38 Novotny Novotny NNP 9190 236 39 , , , 9190 236 40 “ " `` 9190 236 41 I -PRON- PRP 9190 236 42 Do do VBP 9190 236 43 n’t not RB 9190 236 44 Think think VB 9190 236 45 I -PRON- PRP 9190 236 46 Click click VBP 9190 236 47 : : : 9190 236 48 A A NNP 9190 236 49 Protocol Protocol NNP 9190 236 50 Analysis Analysis NNP 9190 236 51 Study Study NNP 9190 236 52 of of IN 9190 236 53 Use Use NNP 9190 236 54 of of IN 9190 236 55 a a DT 9190 236 56 Library Library NNP 9190 236 57 Online Online NNP 9190 236 58 Catalog Catalog NNP 9190 236 59 in in IN 9190 236 60 the the DT 9190 236 61 Internet Internet NNP 9190 236 62 Age age NN 9190 236 63 , , , 9190 236 64 ” " '' 9190 236 65 College College NNP 9190 236 66 & & CC 9190 236 67 Research Research NNP 9190 236 68 Libraries Libraries NNP 9190 236 69 65 65 CD 9190 236 70 , , , 9190 236 71 no no UH 9190 236 72 . . . 9190 237 1 6 6 CD 9190 237 2 ( ( -LRB- 9190 237 3 2004 2004 CD 9190 237 4 ) ) -RRB- 9190 237 5 : : : 9190 237 6 525–37 525–37 CD 9190 237 7 , , , 9190 237 8 http://dx.doi.org/10.5860/crl.65.6.525 http://dx.doi.org/10.5860/crl.65.6.525 CD 9190 237 9 . . . 9190 238 1 14 14 CD 9190 238 2 . . . 9190 239 1 Xi Xi NNP 9190 239 2 Niu Niu NNP 9190 239 3 et et FW 9190 239 4 al al NNP 9190 239 5 . . NNP 9190 239 6 , , , 9190 239 7 “ " `` 9190 239 8 National National NNP 9190 239 9 Study Study NNP 9190 239 10 of of IN 9190 239 11 Information Information NNP 9190 239 12 Seeking seek VBG 9190 239 13 Behavior Behavior NNP 9190 239 14 of of IN 9190 239 15 Academic Academic NNP 9190 239 16 Researchers Researchers NNPS 9190 239 17 in in IN 9190 239 18 the the DT 9190 239 19 United United NNP 9190 239 20 States States NNP 9190 239 21 , , , 9190 239 22 ” " '' 9190 239 23 Journal Journal NNP 9190 239 24 of of IN 9190 239 25 the the DT 9190 239 26 American American NNP 9190 239 27 Society Society NNP 9190 239 28 for for IN 9190 239 29 Information Information NNP 9190 239 30 Science Science NNP 9190 239 31 & & CC 9190 239 32 Technology Technology NNP 9190 239 33 61 61 CD 9190 239 34 , , , 9190 239 35 no no UH 9190 239 36 . . . 9190 240 1 5 5 CD 9190 240 2 ( ( -LRB- 9190 240 3 2010 2010 CD 9190 240 4 ) ) -RRB- 9190 240 5 : : : 9190 240 6 869–90 869–90 CD 9190 240 7 , , , 9190 240 8 http://dx.doi.org/10.1002/asi.21307 http://dx.doi.org/10.1002/asi.21307 NNP 9190 240 9 ; ; : 9190 240 10 Lynn Lynn NNP 9190 240 11 Sillipigni Sillipigni NNP 9190 240 12 Connaway Connaway NNP 9190 240 13 , , , 9190 240 14 Timothy Timothy NNP 9190 240 15 J. J. NNP 9190 240 16 Dikey Dikey NNP 9190 240 17 , , , 9190 240 18 and and CC 9190 240 19 Marie Marie NNP 9190 240 20 L. L. NNP 9190 240 21 Radford Radford NNP 9190 240 22 , , , 9190 240 23 “ " `` 9190 240 24 If if IN 9190 240 25 It -PRON- PRP 9190 240 26 Is be VBZ 9190 240 27 Too too RB 9190 240 28 Inconvenient inconvenient JJ 9190 240 29 I -PRON- PRP 9190 240 30 ’m be VBP 9190 240 31 Not not RB 9190 240 32 Going go VBG 9190 240 33 after after IN 9190 240 34 It -PRON- PRP 9190 240 35 : : : 9190 240 36 Convenience convenience NN 9190 240 37 as as IN 9190 240 38 a a DT 9190 240 39 Critical Critical NNP 9190 240 40 Factor Factor NNP 9190 240 41 in in IN 9190 240 42 Information Information NNP 9190 240 43 - - HYPH 9190 240 44 Seeking Seeking NNP 9190 240 45 Behaviors Behaviors NNPS 9190 240 46 , , , 9190 240 47 ” " '' 9190 240 48 Library Library NNP 9190 240 49 & & CC 9190 240 50 Information Information NNP 9190 240 51 Science Science NNP 9190 240 52 Research Research NNP 9190 240 53 33 33 CD 9190 240 54 , , , 9190 240 55 no no UH 9190 240 56 . . . 9190 241 1 3 3 CD 9190 241 2 ( ( -LRB- 9190 241 3 2011 2011 CD 9190 241 4 ) ) -RRB- 9190 241 5 : : : 9190 241 6 179–90 179–90 CD 9190 241 7 ; ; : 9190 241 8 Karen Karen NNP 9190 241 9 Calhoun Calhoun NNP 9190 241 10 , , , 9190 241 11 Joanne Joanne NNP 9190 241 12 Cantrell Cantrell NNP 9190 241 13 , , , 9190 241 14 Peggy Peggy NNP 9190 241 15 Gallagher Gallagher NNP 9190 241 16 and and CC 9190 241 17 Janet Janet NNP 9190 241 18 Hawk Hawk NNP 9190 241 19 , , , 9190 241 20 Online Online NNP 9190 241 21 Catalogs Catalogs NNP 9190 241 22 : : : 9190 241 23 What what WP 9190 241 24 Users Users NNPS 9190 241 25 and and CC 9190 241 26 Librarians Librarians NNPS 9190 241 27 Want want VBP 9190 241 28 : : : 9190 241 29 An an DT 9190 241 30 OCLC oclc NN 9190 241 31 Report report NN 9190 241 32 ( ( -LRB- 9190 241 33 Dublin Dublin NNP 9190 241 34 , , , 9190 241 35 OH oh UH 9190 241 36 : : : 9190 241 37 OCLC OCLC NNP 9190 241 38 Online Online NNP 9190 241 39 Computer Computer NNP 9190 241 40 Library Library NNP 9190 241 41 Center Center NNP 9190 241 42 , , , 9190 241 43 2009 2009 CD 9190 241 44 ) ) -RRB- 9190 241 45 . . . 9190 242 1 15 15 CD 9190 242 2 . . . 9190 243 1 F. F. NNP 9190 243 2 William William NNP 9190 243 3 Chickering Chickering NNP 9190 243 4 and and CC 9190 243 5 Sharon Sharon NNP 9190 243 6 Q. Q. NNP 9190 244 1 Young young JJ 9190 244 2 , , , 9190 244 3 “ " `` 9190 244 4 Evaluation Evaluation NNP 9190 244 5 and and CC 9190 244 6 Comparison Comparison NNP 9190 244 7 of of IN 9190 244 8 Discovery Discovery NNP 9190 244 9 Tools Tools NNP 9190 244 10 : : : 9190 244 11 An an DT 9190 244 12 Update update NN 9190 244 13 , , , 9190 244 14 ” " '' 9190 244 15 Information Information NNP 9190 244 16 Technology Technology NNP 9190 244 17 & & CC 9190 244 18 Libraries Libraries NNP 9190 244 19 33 33 CD 9190 244 20 , , , 9190 244 21 no.2 no.2 NNP 9190 244 22 ( ( -LRB- 9190 244 23 2014 2014 CD 9190 244 24 ) ) -RRB- 9190 244 25 : : : 9190 244 26 5–30 5–30 NNP 9190 244 27 , , , 9190 244 28 http://dx.doi.org/10.6017/ital.v33i2.3471 http://dx.doi.org/10.6017/ital.v33i2.3471 NNP 9190 244 29 . . . 9190 245 1 16 16 CD 9190 245 2 . . . 9190 246 1 William William NNP 9190 246 2 Denton Denton NNP 9190 246 3 and and CC 9190 246 4 Sarah Sarah NNP 9190 246 5 J. J. NNP 9190 246 6 Coysh Coysh NNP 9190 246 7 , , , 9190 246 8 “ " `` 9190 246 9 Usability Usability NNP 9190 246 10 Testing Testing NNP 9190 246 11 of of IN 9190 246 12 VuFind VuFind NNP 9190 246 13 at at IN 9190 246 14 an an DT 9190 246 15 Academic Academic NNP 9190 246 16 Library Library NNP 9190 246 17 , , , 9190 246 18 ” " '' 9190 246 19 Library library JJ 9190 246 20 Hi Hi NNP 9190 246 21 Tech Tech NNP 9190 246 22 29 29 CD 9190 246 23 , , , 9190 246 24 no no UH 9190 246 25 . . . 9190 247 1 2 2 CD 9190 247 2 ( ( -LRB- 9190 247 3 2011 2011 CD 9190 247 4 ) ) -RRB- 9190 247 5 : : : 9190 247 6 301–19 301–19 CD 9190 247 7 , , , 9190 247 8 http://dx.doi.org/10.1108/07378831111138189 http://dx.doi.org/10.1108/07378831111138189 PRP 9190 247 9 ; ; : 9190 247 10 Jennifer Jennifer NNP 9190 247 11 Emanuel Emanuel NNP 9190 247 12 , , , 9190 247 13 “ " `` 9190 247 14 Usability usability NN 9190 247 15 of of IN 9190 247 16 the the DT 9190 247 17 VuFind VuFind NNP 9190 247 18 Next Next NNP 9190 247 19 - - HYPH 9190 247 20 Generation Generation NNP 9190 247 21 Online Online NNP 9190 247 22 Catalog Catalog NNP 9190 247 23 , , , 9190 247 24 ” " '' 9190 247 25 Information Information NNP 9190 247 26 Technology Technology NNP 9190 247 27 & & CC 9190 247 28 Libraries Libraries NNP 9190 247 29 30 30 CD 9190 247 30 , , , 9190 247 31 no no UH 9190 247 32 . . . 9190 248 1 1 1 CD 9190 248 2 ( ( -LRB- 9190 248 3 2011 2011 CD 9190 248 4 ) ) -RRB- 9190 248 5 : : : 9190 248 6 44–52 44–52 LS 9190 248 7 ; ; : 9190 248 8 Erin Erin NNP 9190 248 9 Dorris Dorris NNP 9190 248 10 Cassidy Cassidy NNP 9190 248 11 et et NNP 9190 248 12 al al NNP 9190 248 13 . . NNP 9190 248 14 , , , 9190 248 15 “ " `` 9190 248 16 Student student NN 9190 248 17 Searching Searching NNP 9190 248 18 http://dx.doi.org/10.5860/crl.58.5.403 http://dx.doi.org/10.5860/crl.58.5.403 NN 9190 248 19 http://dx.doi.org/10.5860/crl.65.6.525 http://dx.doi.org/10.5860/crl.65.6.525 ADD 9190 248 20 http://dx.doi.org/10.1002/asi.21307 http://dx.doi.org/10.1002/asi.21307 NNP 9190 248 21 http://dx.doi.org/10.6017/ital.v33i2.3471 http://dx.doi.org/10.6017/ital.v33i2.3471 NNP 9190 248 22 http://dx.doi.org/10.1108/07378831111138189 http://dx.doi.org/10.1108/07378831111138189 NNP 9190 248 23 LIBRARY LIBRARY NNP 9190 248 24 DISCOVERY DISCOVERY NNP 9190 248 25 PRODUCTS product NNS 9190 248 26 : : : 9190 248 27 DISCOVERING discover VBG 9190 248 28 USER USER NNP 9190 248 29 EXPECTATIONS EXPECTATIONS NNP 9190 248 30 THROUGH THROUGH VBD 9190 248 31 FAILURE failure FW 9190 248 32 ANALYSIS analysis FW 9190 248 33 |IRINA |irina WP 9190 248 34 TRAPIDO TRAPIDO NNP 9190 248 35 |doi:10.6017 |doi:10.6017 . 9190 248 36 / / SYM 9190 248 37 ital.v35i2.9190 ital.v35i2.9190 VBP 9190 248 38 26 26 CD 9190 248 39 with with IN 9190 248 40 EBSCO EBSCO NNP 9190 248 41 Discovery Discovery NNP 9190 248 42 : : : 9190 248 43 A a DT 9190 248 44 Usability Usability NNP 9190 248 45 Study Study NNP 9190 248 46 , , , 9190 248 47 ” " '' 9190 248 48 Journal Journal NNP 9190 248 49 of of IN 9190 248 50 Electronic Electronic NNP 9190 248 51 Resources Resources NNP 9190 248 52 Librarianship Librarianship NNP 9190 248 53 26 26 CD 9190 248 54 , , , 9190 248 55 no no UH 9190 248 56 . . . 9190 249 1 1 1 CD 9190 249 2 ( ( -LRB- 9190 249 3 2014 2014 CD 9190 249 4 ) ) -RRB- 9190 249 5 : : : 9190 249 6 17–35 17–35 LS 9190 249 7 , , , 9190 249 8 http://dx.doi.org/10.1080/1941126X.2014.877331 http://dx.doi.org/10.1080/1941126x.2014.877331 ADD 9190 249 9 . . . 9190 250 1 17 17 CD 9190 250 2 . . . 9190 251 1 Sarah Sarah NNP 9190 251 2 C. C. NNP 9190 251 3 Williams Williams NNP 9190 251 4 and and CC 9190 251 5 Anita Anita NNP 9190 251 6 K. K. NNP 9190 251 7 Foster Foster NNP 9190 251 8 , , , 9190 251 9 “ " `` 9190 251 10 Promise promise VB 9190 251 11 Fulfilled fulfil VBN 9190 251 12 ? ? . 9190 252 1 An an DT 9190 252 2 EBSCO EBSCO NNP 9190 252 3 Discovery Discovery NNP 9190 252 4 Service Service NNP 9190 252 5 Usability Usability NNP 9190 252 6 Study Study NNP 9190 252 7 , , , 9190 252 8 ” " '' 9190 252 9 Journal Journal NNP 9190 252 10 of of IN 9190 252 11 Web Web NNP 9190 252 12 Librarianship Librarianship NNP 9190 252 13 5 5 CD 9190 252 14 , , , 9190 252 15 no no UH 9190 252 16 . . . 9190 253 1 3 3 CD 9190 253 2 ( ( -LRB- 9190 253 3 2011 2011 CD 9190 253 4 ) ) -RRB- 9190 253 5 : : : 9190 253 6 179–98 179–98 CD 9190 253 7 , , , 9190 253 8 http://dx.doi.org/10.1080/19322909.2011.597590 http://dx.doi.org/10.1080/19322909.2011.597590 ADD 9190 253 9 ; ; : 9190 253 10 Rice Rice NNP 9190 253 11 Majors Majors NNP 9190 253 12 , , , 9190 253 13 “ " `` 9190 253 14 Comparative comparative JJ 9190 253 15 User User NNP 9190 253 16 Experiences Experiences NNPS 9190 253 17 of of IN 9190 253 18 Next Next NNP 9190 253 19 - - HYPH 9190 253 20 Generation Generation NNP 9190 253 21 Catalogue Catalogue NNP 9190 253 22 Interfaces Interfaces NNPS 9190 253 23 , , , 9190 253 24 ” " '' 9190 253 25 Library Library NNP 9190 253 26 Trends Trends NNP 9190 253 27 61 61 CD 9190 253 28 , , , 9190 253 29 no no UH 9190 253 30 . . . 9190 254 1 1 1 CD 9190 254 2 ( ( -LRB- 9190 254 3 2012 2012 CD 9190 254 4 ) ) -RRB- 9190 254 5 : : : 9190 254 6 186 186 CD 9190 254 7 – – : 9190 254 8 207 207 CD 9190 254 9 ; ; : 9190 254 10 Andrew Andrew NNP 9190 254 11 D. D. NNP 9190 254 12 Asher Asher NNP 9190 254 13 , , , 9190 254 14 Lynda Lynda NNP 9190 254 15 M. M. NNP 9190 254 16 Duke Duke NNP 9190 254 17 , , , 9190 254 18 and and CC 9190 254 19 Suzanne Suzanne NNP 9190 254 20 Wilson Wilson NNP 9190 254 21 , , , 9190 254 22 “ " `` 9190 254 23 Paths Paths NNPS 9190 254 24 of of IN 9190 254 25 Discovery Discovery NNP 9190 254 26 : : : 9190 254 27 Comparing compare VBG 9190 254 28 the the DT 9190 254 29 Search Search NNP 9190 254 30 Effectiveness Effectiveness NNP 9190 254 31 of of IN 9190 254 32 EBSCO EBSCO NNP 9190 254 33 Discovery Discovery NNP 9190 254 34 Service Service NNP 9190 254 35 , , , 9190 254 36 Summon Summon NNP 9190 254 37 , , , 9190 254 38 Google Google NNP 9190 254 39 Scholar Scholar NNP 9190 254 40 , , , 9190 254 41 and and CC 9190 254 42 Conventional Conventional NNP 9190 254 43 Library Library NNP 9190 254 44 Resources Resources NNPS 9190 254 45 , , , 9190 254 46 ” " '' 9190 254 47 College College NNP 9190 254 48 & & CC 9190 254 49 Research Research NNP 9190 254 50 Libraries Libraries NNP 9190 254 51 74 74 CD 9190 254 52 , , , 9190 254 53 no no UH 9190 254 54 . . . 9190 255 1 5 5 CD 9190 255 2 ( ( -LRB- 9190 255 3 2013 2013 CD 9190 255 4 ) ) -RRB- 9190 255 5 : : : 9190 255 6 464–88 464–88 CD 9190 255 7 . . . 9190 256 1 18 18 CD 9190 256 2 . . . 9190 257 1 Jody Jody NNP 9190 257 2 Condit Condit NNP 9190 257 3 Fagan Fagan NNP 9190 257 4 et et FW 9190 257 5 al al NNP 9190 257 6 . . NNP 9190 257 7 , , , 9190 257 8 “ " `` 9190 257 9 Usability Usability NNP 9190 257 10 Test Test NNP 9190 257 11 Results result VBZ 9190 257 12 for for IN 9190 257 13 a a DT 9190 257 14 Discovery Discovery NNP 9190 257 15 Tool Tool NNP 9190 257 16 in in IN 9190 257 17 an an DT 9190 257 18 Academic Academic NNP 9190 257 19 Library Library NNP 9190 257 20 , , , 9190 257 21 ” " '' 9190 257 22 Information Information NNP 9190 257 23 Technology Technology NNP 9190 257 24 & & CC 9190 257 25 Libraries Libraries NNP 9190 257 26 31 31 CD 9190 257 27 , , , 9190 257 28 no no UH 9190 257 29 . . . 9190 258 1 1 1 CD 9190 258 2 ( ( -LRB- 9190 258 3 2012 2012 CD 9190 258 4 ) ) -RRB- 9190 258 5 : : : 9190 258 6 83–112 83–112 NNP 9190 258 7 ; ; : 9190 258 8 Megan Megan NNP 9190 258 9 Johnson Johnson NNP 9190 258 10 , , , 9190 258 11 “ " `` 9190 258 12 Usability Usability NNP 9190 258 13 Test Test NNP 9190 258 14 Results Results NNPS 9190 258 15 for for IN 9190 258 16 Encore encore NN 9190 258 17 in in IN 9190 258 18 an an DT 9190 258 19 Academic Academic NNP 9190 258 20 Library Library NNP 9190 258 21 , , , 9190 258 22 ” " '' 9190 258 23 Information Information NNP 9190 258 24 Technology Technology NNP 9190 258 25 & & CC 9190 258 26 Libraries Libraries NNP 9190 258 27 32 32 CD 9190 258 28 , , , 9190 258 29 no no UH 9190 258 30 . . . 9190 259 1 3 3 CD 9190 259 2 ( ( -LRB- 9190 259 3 2013 2013 CD 9190 259 4 ) ) -RRB- 9190 259 5 : : : 9190 259 6 59–85 59–85 CD 9190 259 7 . . . 9190 260 1 19 19 CD 9190 260 2 . . . 9190 261 1 Elizabeth Elizabeth NNP 9190 261 2 ( ( -LRB- 9190 261 3 Bess Bess NNP 9190 261 4 ) ) -RRB- 9190 261 5 Sadler sadler RB 9190 261 6 , , , 9190 261 7 “ " `` 9190 261 8 Project Project NNP 9190 261 9 Blacklight Blacklight NNP 9190 261 10 : : : 9190 261 11 A a DT 9190 261 12 Next Next NNP 9190 261 13 Generation Generation NNP 9190 261 14 Library Library NNP 9190 261 15 Catalog Catalog NNP 9190 261 16 at at IN 9190 261 17 a a DT 9190 261 18 First First NNP 9190 261 19 Generation Generation NNP 9190 261 20 University University NNP 9190 261 21 , , , 9190 261 22 ” " '' 9190 261 23 Library library JJ 9190 261 24 Hi Hi NNP 9190 261 25 Tech Tech NNP 9190 261 26 27 27 CD 9190 261 27 , , , 9190 261 28 no no UH 9190 261 29 . . . 9190 262 1 1 1 CD 9190 262 2 ( ( -LRB- 9190 262 3 2009 2009 CD 9190 262 4 ) ) -RRB- 9190 262 5 : : : 9190 262 6 57–67 57–67 NNP 9190 262 7 , , , 9190 262 8 http://dx.doi.org/10.1108/07378830910942919 http://dx.doi.org/10.1108/07378830910942919 NNP 9190 262 9 ; ; : 9190 262 10 Bess Bess NNP 9190 262 11 Sadler Sadler NNP 9190 262 12 , , , 9190 262 13 “ " `` 9190 262 14 Stanford Stanford NNP 9190 262 15 's 's POS 9190 262 16 SearchWorks SearchWorks NNP 9190 262 17 : : : 9190 262 18 Unified Unified NNP 9190 262 19 Discovery Discovery NNP 9190 262 20 for for IN 9190 262 21 Collections Collections NNPS 9190 262 22 ? ? . 9190 262 23 ” " '' 9190 262 24 in in IN 9190 262 25 More More JJR 9190 262 26 Library library JJ 9190 262 27 Mashups Mashups NNPS 9190 262 28 : : : 9190 262 29 Exploring explore VBG 9190 262 30 New New NNP 9190 262 31 Ways Ways NNP 9190 262 32 to to TO 9190 262 33 Deliver deliver VB 9190 262 34 Library Library NNP 9190 262 35 Data Data NNP 9190 262 36 , , , 9190 262 37 edited edit VBN 9190 262 38 by by IN 9190 262 39 Nicole Nicole NNP 9190 262 40 C. C. NNP 9190 262 41 Engard Engard NNP 9190 262 42 , , , 9190 262 43 247–260 247–260 CD 9190 262 44 ( ( -LRB- 9190 262 45 London London NNP 9190 262 46 : : : 9190 262 47 Facet Facet NNP 9190 262 48 , , , 9190 262 49 2015 2015 CD 9190 262 50 ) ) -RRB- 9190 262 51 . . . 9190 263 1 20 20 CD 9190 263 2 . . . 9190 264 1 Andrew Andrew NNP 9190 264 2 D. D. NNP 9190 264 3 Asher Asher NNP 9190 264 4 , , , 9190 264 5 Lynda Lynda NNP 9190 264 6 M. M. NNP 9190 264 7 Duke Duke NNP 9190 264 8 and and CC 9190 264 9 Suzanne Suzanne NNP 9190 264 10 Wilson Wilson NNP 9190 264 11 , , , 9190 264 12 “ " `` 9190 264 13 Paths Paths NNPS 9190 264 14 of of IN 9190 264 15 Discovery Discovery NNP 9190 264 16 : : : 9190 264 17 Comparing compare VBG 9190 264 18 the the DT 9190 264 19 Search Search NNP 9190 264 20 Effectiveness Effectiveness NNP 9190 264 21 of of IN 9190 264 22 EBSCO EBSCO NNP 9190 264 23 Discovery Discovery NNP 9190 264 24 Service Service NNP 9190 264 25 , , , 9190 264 26 Summon Summon NNP 9190 264 27 , , , 9190 264 28 Google Google NNP 9190 264 29 Scholar Scholar NNP 9190 264 30 , , , 9190 264 31 and and CC 9190 264 32 Conventional Conventional NNP 9190 264 33 Library Library NNP 9190 264 34 Resources Resources NNPS 9190 264 35 , , , 9190 264 36 ” " '' 9190 264 37 College College NNP 9190 264 38 & & CC 9190 264 39 Research Research NNP 9190 264 40 Libraries Libraries NNP 9190 264 41 74 74 CD 9190 264 42 , , , 9190 264 43 no no UH 9190 264 44 . . . 9190 265 1 5 5 CD 9190 265 2 ( ( -LRB- 9190 265 3 2013 2013 CD 9190 265 4 ) ) -RRB- 9190 265 5 : : : 9190 265 6 464–88 464–88 LS 9190 265 7 ; ; : 9190 265 8 Kelly Kelly NNP 9190 265 9 Meadow Meadow NNP 9190 265 10 and and CC 9190 265 11 James James NNP 9190 265 12 Meadow Meadow NNP 9190 265 13 , , , 9190 265 14 “ " `` 9190 265 15 Search Search NNP 9190 265 16 Query Query NNP 9190 265 17 Quality Quality NNP 9190 265 18 and and CC 9190 265 19 Web web NN 9190 265 20 - - HYPH 9190 265 21 Scale Scale NNP 9190 265 22 Discovery discovery NN 9190 265 23 : : : 9190 265 24 A a DT 9190 265 25 Qualitative Qualitative NNP 9190 265 26 and and CC 9190 265 27 Quantitative quantitative JJ 9190 265 28 Analysis Analysis NNP 9190 265 29 , , , 9190 265 30 ” " '' 9190 265 31 College College NNP 9190 265 32 & & CC 9190 265 33 Undergraduate Undergraduate NNP 9190 265 34 Libraries Libraries NNP 9190 265 35 19 19 CD 9190 265 36 , , , 9190 265 37 no no UH 9190 265 38 . . . 9190 266 1 2–4 2–4 LS 9190 266 2 ( ( -LRB- 9190 266 3 2012 2012 CD 9190 266 4 ) ) -RRB- 9190 266 5 : : : 9190 266 6 163–75 163–75 CD 9190 266 7 , , , 9190 266 8 http://dx.doi.org/10.1080/10691316.2012.693434 http://dx.doi.org/10.1080/10691316.2012.693434 ADD 9190 266 9 . . . 9190 267 1 21 21 CD 9190 267 2 . . . 9190 268 1 Sarah Sarah NNP 9190 268 2 C. C. NNP 9190 268 3 Williams Williams NNP 9190 268 4 and and CC 9190 268 5 Anita Anita NNP 9190 268 6 K. K. NNP 9190 268 7 Foster Foster NNP 9190 268 8 , , , 9190 268 9 “ " `` 9190 268 10 Promise promise VB 9190 268 11 Fulfilled fulfil VBN 9190 268 12 ? ? . 9190 269 1 An an DT 9190 269 2 EBSCO EBSCO NNP 9190 269 3 Discovery Discovery NNP 9190 269 4 Service Service NNP 9190 269 5 Usability Usability NNP 9190 269 6 Study Study NNP 9190 269 7 , , , 9190 269 8 ” " '' 9190 269 9 Journal Journal NNP 9190 269 10 of of IN 9190 269 11 Web Web NNP 9190 269 12 Librarianship Librarianship NNP 9190 269 13 5 5 CD 9190 269 14 , , , 9190 269 15 no no UH 9190 269 16 . . . 9190 270 1 3 3 CD 9190 270 2 ( ( -LRB- 9190 270 3 2011 2011 CD 9190 270 4 ) ) -RRB- 9190 270 5 : : : 9190 270 6 179–98 179–98 CD 9190 270 7 , , , 9190 270 8 http://dx.doi.org/10.1080/19322909.2011.597590 http://dx.doi.org/10.1080/19322909.2011.597590 ADD 9190 270 9 ; ; : 9190 270 10 Kathleen Kathleen NNP 9190 270 11 Bauer Bauer NNP 9190 270 12 and and CC 9190 270 13 Alice Alice NNP 9190 270 14 Peterson Peterson NNP 9190 270 15 - - HYPH 9190 270 16 Hart Hart NNP 9190 270 17 , , , 9190 270 18 “ " `` 9190 270 19 Does do VBZ 9190 270 20 Faceted Faceted NNP 9190 270 21 Display Display NNP 9190 270 22 in in IN 9190 270 23 a a DT 9190 270 24 Library Library NNP 9190 270 25 Catalog Catalog NNP 9190 270 26 Increase increase NN 9190 270 27 Use Use NNP 9190 270 28 of of IN 9190 270 29 Subject subject JJ 9190 270 30 Headings Headings NNPS 9190 270 31 ? ? . 9190 270 32 ” " '' 9190 270 33 Library library JJ 9190 270 34 Hi Hi NNP 9190 270 35 Tech Tech NNP 9190 270 36 30 30 CD 9190 270 37 , , , 9190 270 38 no no UH 9190 270 39 . . . 9190 271 1 2 2 CD 9190 271 2 ( ( -LRB- 9190 271 3 2012 2012 CD 9190 271 4 ) ) -RRB- 9190 271 5 , , , 9190 271 6 347–58 347–58 CD 9190 271 7 , , , 9190 271 8 http://dx.doi.org/10.1108/07378831211240003 http://dx.doi.org/10.1108/07378831211240003 CD 9190 271 9 . . . 9190 272 1 http://dx.doi.org/10.1080/1941126X.2014.877331 http://dx.doi.org/10.1080/1941126x.2014.877331 ADD 9190 272 2 http://dx.doi.org/10.1080/19322909.2011.597590 http://dx.doi.org/10.1080/19322909.2011.597590 ADD 9190 272 3 http://dx.doi.org/10.1108/07378830910942919 http://dx.doi.org/10.1108/07378830910942919 NNP 9190 272 4 http://dx.doi.org/10.1080/10691316.2012.693434 http://dx.doi.org/10.1080/10691316.2012.693434 ADD 9190 272 5 http://dx.doi.org/10.1080/19322909.2011.597590 http://dx.doi.org/10.1080/19322909.2011.597590 UH 9190 272 6 http://dx.doi.org/10.1108/07378831211240003 http://dx.doi.org/10.1108/07378831211240003 IN 9190 272 7 ABSTRACT abstract JJ 9190 272 8 INTRODUCTION introduction NN 9190 272 9 REFERENCES reference NNS