id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-011540-9jvoa8vr	Suárez-Barraza, Manuel F.	Kaizen–Kata, a Problem-Solving Approach to Public Service Health Care in Mexico. A Multiple-Case Study	2020-05-09		.txt	text/plain	7804	343	48	Currently, SPSS is made up of two sectors [2] : (i) the public sector, which includes a variety of social security institutions such as the Mexican Social Security Institute (IMSS), the Institute of Security and Social Services for State Workers (ISSSTE), Petróleos Mexicanos (PEMEX), the Ministry of Defense (SEDENA), the Ministry of the Navy (SEMAR) and other institutions and programs that • RQ2: What is the level of application of the different steps of Kaizen-Kata methodology in its implementation when solving operational problems? Based on the results of the implementation of Kaizen-Kata methodology in these three public hospitals, it can be stated that there was a successful application in health service processes in each of the cases studied. The answer to the first research question posed about how Kaizen-Kata methodology is applied in the resolution of operational problems in public hospitals in Mexico is based on the procedure carried out and the empirical data obtained in the case study of the three hospitals.	./cache/cord-011540-9jvoa8vr.txt	./txt/cord-011540-9jvoa8vr.txt