id author title date pages extension mime words sentences flesch summary cache txt work_v5imgcaijzdjnkkiyoel5azmem Tim Althoff Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health 2016 14 .pdf application/pdf 8334 901 60 millions of messages from eighty thousand counseling conversations conducted by hundreds of counselors over the course of one year. 1. Adaptability (Section 5): Measuring the distance between vector representations of the language used in conversations going well and going badly, we find that successful counselors In this work, we study anonymized counseling conversations from a not-for-profit organization providing free crisis intervention via SMS messages. Less successful counselors, positive conversations Less successful counselors, positive conversations Less successful counselors, negative conversations Less successful counselors, negative conversations between more and less successful counselors (blue circle/red square) than between positive and negative conversations (solid/dashed). However, we can study nearly identical beginnings of conversations where we can directly compare how more successful and less successful counselors react given nearly identical situations (the texter first sharing their reason for texting Figure 5: More successful counselors use less common/templated responses (after the texter first explains ./cache/work_v5imgcaijzdjnkkiyoel5azmem.pdf ./txt/work_v5imgcaijzdjnkkiyoel5azmem.txt