id author title date pages extension mime words sentences flesch summary cache txt cord-030382-pqf899k7 Smith, Shaun The Heroes and Heroines: Supporting the Front Line in New York City During Covid-19 2020-07-15 .txt text/plain 2933 154 52 Our overarching goals were to keep employees informed about the latest developments of this evolving crisis and to protect their physical and mental health to the best of our ability.3 , 4 To address employee needs in a time of social distancing and widespread closures, we expanded, adapted, or added multiple services.5 ( Figure 2 ) To the extent possible the offerings were virtual. The rapid pace of Covid-19 required comprehensive communications early and often to manage the continual developments and evolving employee policy and service changes. As the pandemic continued, we offered employee financial assistance for those experiencing hardships and as a sign of gratitude.15 Frontline staff received one bonus pay in mid-April, with a second in early May. Additionally, we established a Covid Support Care Fund for financial hardship to provide up to $5,000 for employees in need. ./cache/cord-030382-pqf899k7.txt ./txt/cord-030382-pqf899k7.txt