id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-317849-i80zf67c	Isautier, J. M.	Lessons from the COVID-19 pandemic: People's experiences and satisfaction with telehealth during the COVID-19 pandemic in Australia	2020-09-11		.txt	text/plain	4234	258	52	Six overarching themes were identified from free-text responses of why telehealth experience was poorer than a traditional in-person medical appointment: communication is not as effective; limitations with technology; issues with obtaining prescriptions and pathology; reduced confidence in doctor; additional burden for complex care; and inability to be physically examined. Despite the increase in telehealth, little is known about people's experience of telehealth services compared to traditional-in person visits during the COVID-19 pandemic in Australia. An independent samples t-test was used to compare perceived usefulness of telehealth medical appointments once the COVID-19 emergency ends between those who rated their telehealth experience as worse, and those who reported the experience to be the same or better, than an in-person medical visit. Those who rated their telehealth experience as worse than traditional-in person visits were more likely to be male, have lower patient activation (individuals' willingness to take on the role of managing their health and healthcare), or have a history of both depression and anxiety.	./cache/cord-317849-i80zf67c.txt	./txt/cord-317849-i80zf67c.txt