id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-318599-drvjr7gq	Amankwah-Amoah, Joseph	Note: Mayday, Mayday, Mayday! Responding to environmental shocks: Insights on global airlines’ responses to COVID-19	2020-09-29		.txt	text/plain	5024	243	46	Using the global airline industry, the analysis delineates a host of internally generated and externally imposed firms' strategic and tactical responses to the pandemic including in-flight service changes, flight cancellations, seeking emergency aids and financial supports, and firm closures. The analysis demonstrates that in responding to the crisis, many airlines sought to minimise erosion of long-developed knowledge, market capabilities, route networks, access to airports, customer base and relationships/trust with customers prior to COVID-19 to equip them for recovery. Past studies have demonstrated that timing is a key resource which can grant an organisation a first-or late-mover advantage in the face of crisis Montgomery, 1988, 1998; Makadok, 1998) and can also be harnessed in devising suitable responses by firms to environment-altering events (Grzymala-Busse, 2011). It is, therefore, expected that firms may be motivated to embrace internally initiated as well as externally imposed responses to develop new relationships with political actors to secure access to financial and political resources in both the short term and long term to ensure survival of their businesses.	./cache/cord-318599-drvjr7gq.txt	./txt/cord-318599-drvjr7gq.txt