id author title date pages extension mime words sentences flesch summary cache txt cord-335795-hdko0zdw Wamsley, Christine E Trends and Challenges of Telehealth in an Academic Institution: The Unforeseen Benefits of the COVID-19 Global Pandemic 2020-07-22 .txt text/plain 5004 254 47 Age, type of visit, no-show rates, and geographic distance of the patient's residence from UTSW for telehealth and in-person ambulatory scheduled encounters from January 1, 2020, through April 30, 2020, which were available to the UTSW community, were gathered and analyzed. The percentage of new patients seen From January through April 2020, 3313 (7.9%) of the scheduled appointments were telephone visits, and 38,510 (92.1%) were virtual care encounters, which included both audio and video ( Figure 3) . Whether this is due to the relaxed regulations at the state and federal levels, increased provider comfort with the technology, or increased patient awareness of the available platform, the data show that telehealth may be utilized not only to care for established patients but as a resource for bringing in new patients to our institution. ./cache/cord-335795-hdko0zdw.txt ./txt/cord-335795-hdko0zdw.txt