id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-345809-tevi0sup	Bidmead, Elaine	Covid-19 and the ‘new normal’: are remote video consultations here to stay?	2020-08-22		.txt	text/plain	3440	196	49	12 Healthcare staff members were permitted to use 'mobile messaging' and 'video conferencing tools such as Skype, WhatsApp, Facetime,' as well as to use personal devices to support remote consultation 'where there is no practical alternative.' 12 Consequently, the use of telemedicine was perceived as an appropriate response to lockdown and resulted in increased use globally. The major concerns from our research are collated as follows 29 : (i) low confidence that the technology will work, or that support will be provided, (ii) dissonance with professional identity relating to issues of accountability and negative impacts on the staff-patient relationship-not comfortable with video distancing, missing out on body language cues, feeling of being deskilled, (iii) reduced job satisfaction (tiredness, eye strain, missing out on travel 'downtime' between consultations, (iv) fears of job losses, (v) concerns that patients are being offered 'second best' to reduce costs; (vi) concerns that some patients, particularly the elderly, will not be able to use the technology.	./cache/cord-345809-tevi0sup.txt	./txt/cord-345809-tevi0sup.txt