id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-348619-rnjvdu12	Lai, Lucinda	Digital triage: Novel strategies for population health management in response to the COVID-19 pandemic()	2020-10-26		.txt	text/plain	3392	153	44	Recognizing that the majority of COVID-19 cases are mild and do not require hospitalization, Partners HealthCare implemented an automated pre-hospital triage solution to direct patients to the appropriate care setting before they showed up at the emergency department, which would otherwise consume resources, expose other patients and staff to potential viral transmission, and further exacerbate supply-and demand mismatching. 4, 5 To address these concerns, our organization-Partners HealthCare (now Mass General Brigham) in Boston, Massachusetts-created a set of offerings for patients and the public including a COVID-19 telephone hot-line, robotic process automation chatbots, specialized respiratory illness clinics (RICs), drive-through testing sites, surge facilities for acute and postacute care, and Emergency Department (ED) and inpatient pathways tailored to the unique needs of COVID-19 patients as we grappled with treating this disease at the same time we were learning about it.	./cache/cord-348619-rnjvdu12.txt	./txt/cord-348619-rnjvdu12.txt