id author title date pages extension mime words sentences flesch summary cache txt cord-322033-f7s5t0wg Hang, Haiming Building emotional attaching during COVID-19 2020-07-21 .txt text/plain 1556 109 45 First, previous research suggests the feelings of fear and anxiety can trigger a desire for affiliation, increasing consumers' emotional attachment to a brand when consumers and the brand share the same emotional experiences (Dunn & Hoegg, 2014) . Thus, we further argue shared emotions crisis communication can increase tourists' intentions to visit when COVID-19 ends. Brand humanization and emotional attachment sequentially mediate the impact of crisis communication on intentions to visit. Annals of Tourism Research xxx (xxxx) xxxx contrast effects further suggested shared emotions condition (M = 9.08, SD = 1.68) led to higher intentions to visit than cognitive condition (M = 8.46, SD = 1.99, p < .01) and control (M = 6.22, SD = 3.13; p < .001), supporting H3. Our experimental results suggest during COVID-19, crisis communication emphasising on shared emotions can establish emotional attachment with tourists. Our results further suggest crisis communication on shared emotions can increase tourists' intentions to visit when the outbreak ends. ./cache/cord-322033-f7s5t0wg.txt ./txt/cord-322033-f7s5t0wg.txt