key: cord-017690-xedqhl2m authors: Lister, Graham; Lee, Kelley title: The Process and Practice of Negotiation date: 2012-11-07 journal: Global Health Diplomacy DOI: 10.1007/978-1-4614-5401-4_6 sha: doc_id: 17690 cord_uid: xedqhl2m Global health diplomacy has been defined as the art and practice of negotiation in relation to global health issues. This chapter draws on generic concepts of negotiation as a process of diagnosis, formula development, exchange and implementation, reflecting the shared and sometimes contested values, power relationships and interests of the many different actors involved. It sets out a framework for understanding the main phases of global health negotiation process as they arise in many different contexts. The negotiation of global health issues is shown to be a driver of the regimes of global health governance institutions that are shaped by the new trends in global governance described in the previous chapter. The leadership and development of diplomatic negotiations at every level with an increasing range of actors is therefore key to global governance for health. Global health diplomacy has been de fi ned as the art and practice of negotiation in relation to global health issues. This chapter draws on generic concepts of negotiation as a process of diagnosis, formula development, exchange and implementation, re fl ecting the shared and sometimes contested values, power relationships and interests of the many different actors involved. It sets out a framework for understanding the main phases of global health negotiation process as they arise in many different contexts. The negotiation of global health issues is shown to be a driver of the regimes of global health governance institutions that are shaped by the new trends in global governance described in the previous chapter. The leadership and development of diplomatic negotiation s at every level with an increasing range of actors is therefore key to global governance for health. Negotiation can be de fi ned as a process of exchange between two or more interested parties for the purpose of reaching agreement on issues of mutual concern. Zartman and Berman ( 1982 ) distinguish three main phases leading to agreement: the diagnostic phase, during which the issues are identi fi ed, stakeholders engaged and information is prepared, the formula phase, establishing a shared framework for agreement including the process of exchange and the detailed phase of negotiation and exchange. Negotiation is also crucial to the effective implementation of any international agreement, requiring ongoing monitoring and possibly arbitration of disputes by an international body. Negotiation can be characterized in terms of the expression of values and power. Global health negotiations often invoke shared values and goals, though interpretation and interests may differ. As Fisher et al. ( 1997 ) note, negotiations based on common principles are fundamentally different to negotiations based on positional power. Where values are shared, stakeholders are more likely to seek, as a minimum, to accommodate the speci fi c interpretations and interests of each party. More constructively they may collaborate to fi nd new solutions to mutually recognized problems. Where values are not shared, stakeholders are more likely, either to avoid the issues or to seek to develop a position of advantage to advance one interest over another. While in the former case there are great advantages in sharing information and working for a "win-win" integrative solution, in the latter case the sides may Understanding the negotiating process from diagnosis of issues and • interests, the establishment of a formula to provide a framework for resolution of con fl icting interests to the detailed process of negotiating exchanges to resolve the issues. The need to de fi ne and frame the issue in a way that can be accepted and • addressed by all parties to negotiations. The importance of engaging relevant stakeholders and aligning their • interests. The key role of information and knowledge in preparing a negotiating • position. The design of the process and formula for the process of detailed • negotiation. Insights for the conduct of detailed negotiation and exchange and in par-• ticular the importance of timing. The importance of continuing negotiation in the implementation of inter-• national treaties or agreements. The exercise of • meta leadership in global health negotiations . wish to apply game-theory based strategies that emphasize their position or the extent of the power of one side in relation to the other, it is assumed that one side wins at the expense of the other. The ethical values of health as human rights are generally recognized by all the parties as de fi ned in the constitution of the WHO and this can provide a basis for the negotiation of outcomes that can be considered "fair" in these terms. But even values such as fairness and rights to health may be interpreted in different ways. Moreover, it is also clear that the other interests of the parties, as examples: their trade, economic, and security concerns shape their interpretation of health values. Thus while global health negotiations tend to be couched in terms of the expression of shared values and concerns for health, it is also possible to discern the interplay between the speci fi c interests and powers of the parties. Global health negotiations can arise in many different ways in relation to threats posed by different diseases and determinants of health or as a consequence of other foreign policy issues such as security and trade. They often involve multiple stakeholders and interests, both because they deal with trans-border issues and because health and its determinants, including globalization, have impacts across all social and economic spheres. The health issues negotiated are often uncertain in their long-term impact and capable of different interpretation, thus an agreed evidence base and effective presentation of information are essential during the negotiation of international agreements and in their implementation. For these reasons the negotiation of global health issues can be protracted and though agreements to joint action on health emergencies are often reached within days, this may re fl ect years of preparation and exchange. Where issues arise within other policy spheres the process can sometimes be very protracted but can be hastened by international events as shown by the negotiation of Trade Related Aspects of Intellectual Property (TRIPS) and access to medicines. World Trade Organisation negotiations on TRIPS were fi rst concluded as part of the Uruguay Round of the General Agreement on Tariffs and Trade (GATT) in 1994. This reinforced the protection of intellectual property rights including those applying to pharmaceuticals, for all countries joining the WTO. The agreement was negotiated purely as a trade concern without regard to public health consequences. As HIV/AIDS and other global health issues gained increasing prominence many resource poor countries and international civil society groups found that TRIPS presented a further obstacle to access to affordable medicines. This issue came to the fore when the Government of South Africa passed the Medicines Act in 1997. This was intended to enable the SA government to license the production of drugs to treat some of the complications of HIV/ (continued) In global health negotiations the fi rst step is the identi fi cation of issues that are ready or "ripe" for resolution and to frame them in a way that all parties can recognize. This must invoke a common recognition of a problem and the moral and practical case for action. The time when an issue is "ripe" for resolution may depend on Box 1 (continued) AIDS, thus avoiding patent restrictions. An international group of 39 pharmaceutical companies challenged the legality of the act in the Pretoria High Court. This challenge might have succeeded, but for the intervention of a local civil society group called the Treatment Action Campaign (TAC) who alerted the international network of civil society groups in this fi eld and won the right to present their case in court. Protests grew around the world and in the face of this the pharmaceutical fi rms withdrew their challenge. As a result the legislation was applied more widely than had originally been intended, particularly in relation to HIV/AIDS medicines and other countries followed South Africa's lead in passing similar measures. The public awareness raised by this case was one of the factors that led to the partial resolution of this issue in the WTO resolutions of 2001 and 2003 (see Box 3). An illustration of how events can raise awareness of issues and thus facilitate negotiations is provided by Lee (forthcoming 2013 ) who describes negotiations to revise the International Health Regulations, initiated by a resolution of the World Health Assembly (WHA) in 1995 amid concerns about emerging and re-emerging diseases. While a revision process commenced, progress proved glacial due to the lack of interest and support by key member states. It was not until the outbreak of severe acute respiratory syndrome (SARS) in 2003-2004 that suf fi cient political priority was forthcoming. This led to concerted efforts, under the auspices of an Intergovernmental Working Group on the Revision of the International Health Regulations, which reached agreement on the revised IHR (2005) which countries have adopted. factors such as the emergence of research evidence, the response to a crisis or simply as a result of ongoing international discussions. Issues for global health negotiations are identi fi ed in many different ways: as a result of the policy leadership role of WHO, as an outcome of a speci fi c review, or a concern of national governments or groups such as G8 or the EU. Issues may also be raised by civil society groups or as a result of negotiations in spheres not previously associated with health such as the World Trade Organisation. But it is not a simple matter to introduce a new issue to the crowded agenda of global health diplomacy. Moreover the way in which an issue is framed, how it is identi fi ed and the policy context in which it is viewed is crucial to subsequent global health negotiations. As Labonté and Gagnon ( 2010 ) note, global health issues arise in many different policy frames : security, development, global public goods, human rights, trade and ethical/moral reasoning. This question has still not been fully resolved as the declaration was only • implemented in 2003 by the WTO General Council as a temporary waiver of TRIPS rules. As a consequence negotiations on the application of paragraphs 4-6 of the Doha Declaration that permit the compulsory licensing of drugs (circumventing patent rights) in response to threats to public health considered to be a national emergency or other circumstance of extreme urgency must be negotiated on a case-by-case basis in the light of local conditions (see Box 5). However the issues are identi fi ed, it is important to raise the policy questions in a way that will be recognized by all relevant stakeholders. This does not mean pandering to the lowest common denominator but it does require the legitimate interests of all parties necessary for eventual agreement to be acknowledged. The policy lens or frame applied to the issue may also determine the fora at which the issue will be raised and the way it will be resolved. One dif fi culty faced by many of the government and interstate institutions traditionally engaged in global health diplomacy is that their commitment to existing policy frame s and ongoing international regimes may make it dif fi cult for them to identify and raise new issues. For this reason civil society organizations including advocacy groups and foundations that are less bound by formal roles and positions can sometimes play an important role as in stimulating new thinking to identify and frame issues. A second step during diagnosis can be described as engagement of stakeholders or the alignment of interests . This involves exploring the perspectives and points of agreement and disagreement between all relevant parties. The parties establish their respective negotiating stances build relationships and common understanding between aligned groups and, if they are wise, explore the positions of other parties. In the context of global health negotiations the alignment of interests may include developing a shared position amongst regional or other international groups of states such as the EU, G8/G20 and South-South cooperation. It may also include the alignment of actors at national level to develop national global health strategies. But it is not just states that come together in this way, civil society groups and other actors may also seek to establish shared positions to strengthen their advocacy for action on global health issues. Proposals for an international convention on tobacco control were fi rst raised at the Ninth World Congress on Tobacco or Health in 1994, which resulted in a proposal to the WHA meeting of 1995. Following this the WHO considered various formulae for such a convention, and it was decided to try to produce a Framework Convention to promote international and national action. This was accepted at the WHA meeting of 2000. An International Negotiating Board (INB) was formed which negotiated the wording of the convention over two years. In 2003 the Framework Convention on Tobacco Control (FCTC) was adopted by the WHA, the convention came into effect in 2005 after 40-member states had signed, often following internal dialogue. By 2010, 168 countries had signed, 15 of these including the USA have yet to bring the FCTC into national laws by formal rati fi cation. (continued) The interests of stakeholders and consortia de fi ned at this stage should clarify the shared goals that provide the basis for aligning interests. Depending upon circumstances it may be that the negotiating strength of a group or consortium is best served by acting together as a negotiating bloc or acting as separate agents with common interests. For example, in certain fora the interests of civil society groups may be most effectively expressed as a single voice, but in other circumstances they may be more effective when supporting a common view from different perspectives. Stakeholders may also indicate certain sticking points, for example it may be that some governments would be unable to countenance certain forms of prohibition of tobacco use, or would not accept the political and economic impact of limiting alcohol marketing. This will indicate the points at which these parties would walk away from negotiations, it is therefore important either to fi nd a way round such sticking points or to develop new creative solutions to overcome such barriers. It is important to understand the walk away points for all parties to a negotiation as these de fi ne the negotiating space . While this may seem a long drawn-out process, agreement on the FCTC was relatively swift compared to other international agreements and laws. And while the issues were intensively negotiated from 2000 to 2003 the preparation of the grounds for such an agreement by building national awareness and action was a much longer process. Brazil was the second country to introduce graphic warnings on cigarette packs, it has a history of awareness raising and controls on tobacco stretching back to 1990. Its programme of public engagement and working with civil society organizations to reduce smoking rates is regarded as exemplary and perhaps for this reason and because of the growing importance of emerging countries such as Brazil, Russia, India, China and South Africa in international fora-and as target markets for tobacco companies, Brazil was invited to chair the INB. This is described by Lee et al. ( 2010 ) as an example of the way Brazil has deployed "soft power" in global health. It is a tribute to the diplomatic skills of those who negotiated the FCTC that so many countries and organizations from the European Union to national patient groups feel that they have played an important role in its formulation. Consultations within and between countries ensured a coalition of interests was created capable of withstanding the tobacco companies, who were clearly intent on defending their position. Instead of ignoring them WHO initiated public hearings both at international and regional levels to make the consultation process open to them but also transparent to public opinion. Effective information gathering and use is essential for global health negotiations . Information will be of greatest value once the concerns of all relevant stakeholders are identi fi ed as it is then possible to gather information and moral and policy arguments to address the issues of greatest contention in subsequent exchanges. The way in which information is used and publicized is also vitally important to global health negotiations , which are usually conducted in public, or at least in an open transparent process. Scienti fi c papers may be appropriate sources for data but will seldom present information in a way that is most amenable to policy makers or public discussion. Civil society organizations often have more freedom to advocate for a policy case than other parties and can be important in raising public awareness and support for policy change. They may appeal to the public through traditional and new media and, for example, by utilizing celebrity power. In the period leading up to formal exchange the parties to a negotiation often produce initial position papers setting out their aims and objectives and the relevant evidence on which they draw. They may seek to form a wider coalition for their position by conducting consultations with other parties and groups. This brings a danger that they may trap themselves into commitments that provide no room for negotiation. Thus it is important for global health diplomacy to ensure that the interests of all parties are recognized and that positions statements focus on values and goals rather than speci fi c solutions to the exclusion of other options. The exchange of views during the diagnosis phase helps to ensure there is a shared understanding of the issue to resolve differences of interpretation and to focus negotiations on points of contention. It should also help each of the parties to understand the perspectives of the others which may be constrained by national economic, cultural, and political circumstances. Technical knowledge may also be required as global health issues often require some understanding of public health impacts or options for cost-effective intervention. Where a health issue involves other policy sectors, such as trade, agriculture or the environment, cross-sector knowledge is essential. The 2007 dispute between the Ministry of Health in Thailand and the pharmaceutical company Abbott Laboratories over the compulsory licensing of the HIV/AIDS drug Kaletra (a combination of Ritonavir and Lopinavir) described by Lee ( in press ) illustrates the need to bring together different types of technical knowledge. Negotiations between the ministry and private company required specialist knowledge of the drugs themselves and their effectiveness, knowledge of public health conditions and speci fi cally the prevalence of HIV/AIDS and access to relevant medicines in Thailand as well (continued) Once the issues have been clari fi ed and information and interests shared, it may be realized that the parties can proceed directly to agreement. However, as many global health issues are complex and multi-faceted it may be necessary to design a speci fi c formula for agreement for the resolution of outstanding issues. The formula de fi nes the negotiating space (the limits within which agreement can be reached) and the terms in which agreement will be reached. It is important for the formula to be kept relatively simple but with suf fi cient scope to allow all parties to bene fi t from the eventual agreement. The formula identi fi es the points of disagreement and the terms in which these will be negotiated. Thus for example in relation to tobacco control a study was carried out to determine the form of agreement that would be most appropriate and most likely to gain support from member states of the WHO. The design of the detailed negotiating process requires agreement upon: The objectives of discussion, the issues to be resolved and the broad principles • on which agreement might be based. The participants including representatives of groups of states and possibly civil • society organizations that might be invited as participants or observers. The forum for discussion, which might be an existing international agency such • as the WHA or United Nations General Assembly or a special meeting or discussion process at some neutral location. The chair and secretariat to mediate the meeting, agreeable to all parties. • The process of the meeting including the timescale, stages of negotiation, • arrangements for media coverage and the issue of communiqués. Details of meeting arrangements such as the layout, provision for break out dis-• cussions and other factors that affect the atmosphere of the exchange. The method of agreement whether by consensus, voting or informal agreement • subject to later rati fi cation . The language(s) of the agreement can be important since languages impart cul-• tural assumptions and some allow greater ambiguity of expression than others. Participants in such exchanges will also need to establish their own rules of engagement, for example who will lead the delegation, what are their negotiating Box 5 (continued) as detailed understanding of the legal fl exibilities available under the TRIPS agreement, and its interpretation in the subsequent decisions on the implementation of paragraphs 4-6 of the Doha Declaration on the TRIPS Agreement and Public Health. objectives and walk away points and what freedom do they have to negotiate compromises, to what extent can they represent other members of a group and how will they report back to the governments or groups that they represent. The processes of framing the issue, the alignment of interests , gathering and using information and design of the formula for agreement can be seen as steps in preparation for detailed negotiations, which as Drager et al. ( 2000 ) note is of fundamental importance to the success of health negotiations. In conventional negotiation theory bargaining is often characterized by strategic offers and counter offers, with trades proceeding from larger scale claims and concessions to smaller adjustments as differences between parties are resolved. There may be elements of game theory applied with opening moves design to probe the position of others rather as in a chess game. While elements of this sort of bargaining can be seen in global health negotiation it is more likely that issues will be resolved through a managed process of exchange in accordance with a process designed as described in the previous section. Before commencing the detailed exchange process the secretariat may produce an outline draft as a basis for negotiation. This may establish principles for the resolution of issues with areas of disagreement couched in broad terms acceptable to most participants for more detailed discussion. The initial draft may be itself a product of prior discussion and negotiation since, as in any negotiation, an opening proposition can anchor expectations as to the outcome and may de fi ne what would be considered success or failure in the talks. Setting expectations too high can be a mistake as it can lead to a perception of failure if they are not met, expectations set too low may result in outcomes that do not challenge participants to seek creative solutions. Typically the parties reviewing the draft will identify areas which they would wish to see amended and various changes in wording will be proposed to the secretariat and discussed in detailed sessions before agreeing upon a communiqué signifying general agreement. Headline discussions may be accompanied by other forms of diplomacy and exchange to resolve misunderstanding and barriers to agreement. For example, where a policy may have a fi nancial impact on one or more countries, there may be side room discussions of mechanisms to offset or reduce the economic impact by aid or trade mechanisms. Civil society organizations may exert moral pressure on negotiators from the perspectives they bring of people affected by the policy and by astute use of the media. The search for agreement can be described as a process in which a range of reciprocal exchanges builds mutual obligation and understanding on which broader agreements can be based. The participants in most global health negotiations seek an outcome from which all parties can claim success. This is essential since although agreements may be rati fi ed and set in international law, compliance depends largely upon the willing acceptance of the agreement by the signatories. Theoretical models of negotiation stress the importance of con fi rming the agreement, it is often said that nothing is agreed until everything is agreed. The point at which a negotiation culminates in an agreement is therefore of great importance. This can also be true of agreements on global health, many of which are negotiated "down to the wire". While agreement to a communiqués may be seen as a successful outcome to detailed negotiation, in many cases there will be a further stage in which the agreement is formally agreed by a UN body with the legal status required to establish international law. This will require careful wording of agreements to be signed, together with clear proposals for monitoring its observance. Terms included in the document and the legal obligations assumed by signatories to the agreement should be as clear as possible, though some parties may intentionally leave "wiggle room" for subsequent interpretation. In many cases states sign an agreement but reserve the right to con fi rm their legal assent to the law in national legislation. This may be because internal political mechanisms require the agreement of legislative bodies, particularly in federal states such as the USA. Thus in the case of the FCTC outlined in Box 3, while President Bush signed the convention he did not submit it for Senate approval. It may seem that there should be no further negotiation of the terms of an international treaty between the acceptance of a communiqué and rati fi cation . But in practice there are often further negotiations at the time of rati fi cation and subsequent adoption and implementation by states. Discussions at this stage will focus on the de fi nition of terms and their speci fi c application, how agreements are monitored and on the conjuncture of different international obligations. These are often the most dif fi cult and crucial issues. Moreover as Spector and Zartman ( 2003 ) note, effective implementation of any international agreement requires ongoing monitoring over many years. Whether issues can be resolved by conciliation between the states, by arbitration by an international agency or by reference to the International Court of Justice will often depend upon circumstances. The WHO may be required to examine the performance of states and raise questions about the extent of their observance of global treaties. International agreements thus help to de fi ne the roles and regimes of agencies like WHO in global governance. And as the role and functions of international agencies evolves this will in turn in fl uence the way international agreements are applied. Thus global health negotiation can be seen as a mechanism that drives the ongoing evolution of global governance for health as an open system responding to its geopolitical context. Since global health treaties and agreements often also imply a moral obligation, there is a further "court" at which disputes can be raised, which is the court of public opinion. Civil society organizations often play a valuable role in holding governments or international companies to account in this way, pointing out infringements of human rights or failures to meet their obligation under international agreements and laws. Chapter 12 discusses the leadership role of WHO in global health negotiations . But organizational leadership is also essential for the negotiation of global health issues at regional, national and local levels. This is not achieved by command and control, planning and budgeting or by evidence and analysis alone, but by working with others to share ownership of and responsibility for global health and build mutual respect and trust. Discussion of the negotiation process would be incomplete without recognition of the importance of the skills required to lead such negotiations. The examples given in later chapters provide many instances of the ways in which personal leadership has brought people from different countries and organizations together to achieve common goals. The qualities required are described by Marcus et al. ( 2011 ) , as "meta leadership", which requires: An encompassing vision of the values of global health, the political context and • the situation as seen from all perspectives, in order to frame the issue in a way that can be accepted by all participants. the epicenter of this outbreak with more con fi rmed human cases and deaths from the disease than any other country. Stopping virus sharing was therefore seen as a serious threat to measures to counter a potential global pandemic. The Indonesian government claimed that samples were being used by pharmaceutical companies to produce patented vaccines for high-income countries which would be unaffordable to Indonesia. Moreover they pointed out that the Convention on Biological Diversity of 1992 requires that countries from which genetic material is drawn should share the bene fi ts of its use. What followed from this dispute was a protracted negotiation of the interpretation of the International Health Regulation and other international agreements which affect the conditions applied to the sharing of virus samples. These negotiations described by Irwin ( 2010 ) are still ongoing, they invoke wider issues concerning capacity for vaccine production, the rights of states to share the bene fi ts of virus sharing, the role of WHO and funding of global public goods for health. The emotional intelligence required to understand and empathize with different • perspectives and in fl uence thinking and action across national, cultural and institutional boundaries by engendering shared understanding and common purpose. The ability to encourage and draw on shared leadership from other individuals, • institutions and organizations with different skills and perspectives to empower them to act together to achieve common goals. The personal integrity, self-awareness and self-control required to lead negotia-• tions unbiased by any prejudgement, to "speak truth to power" where necessary and thereby earn the trust of people from different countries and organizations. Meta leadership is demonstrated by many of the practical examples as shown in all chapters of this book, it is best learnt by re fl ecting on experience of leading global health negotiations, perhaps fi rst across local organizations and then with increasingly challenging international contexts. Complex international interdisciplinary negotiation often requires distributed leadership at many different levels as shown in the South African Access to Medicines case introduced in Box 1. The South African Medicines Act of 1997 was signed into law by President Nelson Mandela, but by 2001, when the issue came to the Pretoria High Court, the new president Thabo Mbeki was denying the existence of HIV/AIDS and his health ministers were falling into line. Despite the strong institutional and personal support for South Africa's position by Dr Gro Harlem Brundtland of the WHO, it was felt that the pharmaceutical companies would win their appeal against the Act and fearing this implementation of the act was suspended. The Pharmaceutical Manufacturers Association seemed certain to win, they even appeared to have the backing of Ko fi Annan, the EU and the USA. One man called Zackie Achtmat, a gay HIV-positive South African of mixed race, made a difference. Leading the TAC he vowed not to take antiretroviral treatment until it was available to all South Africans. TAC won the right to present their case in court. And they made their voices heard beyond South Africa. Working with international gay and lesbian groups and the support of NGOs led by Ellen't Hoen of Médecins sans Frontières they built a worldwide campaign for access to medicines that ensured that Clinton and Annan shifted their rhetoric and European Countries began to back down. Facing mounting public disapproval the pharmaceutical companies withdrew their case in a meeting with Nelson Mandela. Zackie continued to campaign against Thabo Mbeki's refusal to fully fund HIV/AIDS treatment and eventually became seriously ill until persuaded by a personal appeal from Nelson Mandela to abandon his pledge to refuse treatment. Experience of global health negotiations shows the importance of sound diagnosis including the way issues are framed, the alignment of interests and the development and presentation of information. This can help to prepare for the time when the issue is ripe for resolution, perhaps as a result of unfolding events or as a shared understanding of common interests and concerns for global public goods emerges. The formula for the resolution of issues including consideration of the form and nature of any international agreement and the terms in which it can be resolved is crucial to successful negotiation of an agreement. But even when formal agreement is reached diplomatic negotiations centred on the international agency responsible for monitoring the agreement are likely to continue. Such negotiations shape the roles and regimes of the international agencies and are the essential basis for global governance for health. While this calls for shared organization leadership at every level it also depends upon on the personal leadership qualities of key individuals. Does everyone interpret human rights to health in the same way? If not why not? 2. Describe a negotiation process for a health issue with which you are familiar Give examples of global health issues arising in other policy contextssecurity, trade or development? What are the advantages and disadvantages of forming a group of nations or a coalition of civil society organizations to press for global health policy change? 5. If you are to take part in a consultation on a global health issue what information would you seek? What do you think are the most important points to consider in setting up a global health negotiating process? What can ensure that an international agreement on a global health issue is implemented effectively, what can go wrong? What competence do you feel you have to lead global health negotiations , how can you build your capability in this fi eld? 9. Who showed leadership in the South Africa Access to Medicines Case and who did not? References Drager Getting to Yes: Negotiating an agreement without giving in . London: Random House Business books Indonesia, H5N1, and global health diplomacy Framing health and foreign policy: Lessons for global health diplomacy Twenty-fi rst century global health diplomacy Brazil and the framework convention on tobacco control: Global health diplomacy as soft power Renegotiating health care: Resolving con fl ict to build collaboration Getting it done: Post agreement negotiation and international regimes . Washington DC: United States Institute of Peace Press. An analysis of the link between diplomatic negotiations of the implementation of international agreements and the regimes of global governance institutions The practical negotiator Further Reading Negotiation, chapter 4 Manual for UN delegates, conference process, procedure and negotiation