id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-340117-14bmab0n	Navarrete‐Reyes, Ana Patricia	Staying in a Burning House: Perks and Perils of a Hotline in the Times of COVID‐19	2020-05-05		.txt	text/plain	1019	70	60	Since the best way to prevent and slow down transmission is to be well informed about the virus, the disease it causes, and how it spreads, the Instituto Nacional de Ciencias Médicas y Nutrición Salvador Zubirán's (INCMNSZ) geriatric medicine department has made a hotline available to field older adults' inquiries about COVID-19 ( Figure 1 ). Due to the fact that the INCMNSZ, a public tertiary care center in Mexico City, Mexico, has recently become a designated care site for COVID-19, most outpatient clinics are on hold or working via telephone call or telemedicine, allowing medical staff to answer the hotline queries for now. In 10 days, I have received 64 calls and text messages about and from older adults. For instance, I received a message from a worried young woman whose 80-year-old grandmother did not want to comply with preventive social distancing.	./cache/cord-340117-14bmab0n.txt	./txt/cord-340117-14bmab0n.txt