id author title date pages extension mime words sentences flesch summary cache txt cord-337622-rc9pejmo Sansom‐Daly, Ursula M. Grappling with the ‘human’ problem hiding behind the technology: Telehealth during and beyond COVID‐19 2020-07-06 .txt text/plain 2635 170 55 We can report that in our clinical experiences at a metropolitan, hospital-based adolescent and young adult (AYA) service, this led to 100% of our AYA patients accessing outpatient clinical psychology services remotely, of which 75% occurred using online videoconferencing (an increase of 63% from the level of videoconferencing-based telehealth use prior to . Face-to-face sessions may feel more satisfying to the health-professional, but is it patient-centred if we are asking the young person to first drive (or be driven) two hours to reach us, and then pay parking costs for the visit? Amidst this pandemic, we can report that telehealth has not been ideal for some of our patients, when home and family situation may be the very crux of their problems; where achieving privacy and a sense of security during a therapeutic session may not be possible from within the four thin walls of their bedroom (Table 1) . ./cache/cord-337622-rc9pejmo.txt ./txt/cord-337622-rc9pejmo.txt