id author title date pages extension mime words sentences flesch summary cache txt cord-029524-f75aelem Cinquini, Lino Introduction to the special issue “Service business innovation: implications on governance, management accounting and control” 2020-07-22 .txt text/plain 981 53 36 title: Introduction to the special issue "Service business innovation: implications on governance, management accounting and control" Within this process, the phenomenon of servitization in manufacturing firms has been recognized as the trend to "the increased offering of fuller market packages or 'bundles' of customer focussed combinations of goods, services, support, selfservice and knowledge in order to add value to core corporate offerings" (Vandermerwe and Rada 1988) . The recent COVID-19 pandemic has further highlighted the relevance of service business models underlying their potential for improving resilience and driving innovation, fostering an increasing number of firms to undertake processes of digital servitization (Rapaccini et al. However, the majority of the companies are struggling in identifying and introducing the required governance and management accounting to support their service business innovation. Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective ./cache/cord-029524-f75aelem.txt ./txt/cord-029524-f75aelem.txt