id author title date pages extension mime words sentences flesch summary cache txt cord-287957-diyz54qy Deriba, Berhanu Senbeta Patient Satisfaction and Associated Factors During COVID-19 Pandemic in North Shoa Health Care Facilities 2020-10-13 .txt text/plain 4256 226 45 title: Patient Satisfaction and Associated Factors During COVID-19 Pandemic in North Shoa Health Care Facilities Therefore, this study aimed to assess patient satisfaction and associated factors among chronic patients who had a follow-up in North Shoa healthcare facilities. Therefore, this study aimed to assess patient satisfaction and associated factors during the COVID-19 pandemic among chronic patients who had follow-up at public health facilities in the North Shoa Zone, Oromia region, Ethiopia. Patients who maintained and observed better social distancing at the registration place, waiting for the outpatient department, laboratory, and pharmacy services as a means of the COVID-19 prevention in the healthcare facilities were significantly associated with patient satisfaction. Availability of sign and direction indicators, availability of ordering drugs, social distancing status in the healthcare facility, availability of alcohol, and sanitizer for hand cleaning at the healthcare facility entrance to prevent and control COVID-19 were factors associated with the satisfaction of patients with chronic diseases. ./cache/cord-287957-diyz54qy.txt ./txt/cord-287957-diyz54qy.txt