id author title date pages extension mime words sentences flesch summary cache txt cord-237721-rhcvsqtk Welch, Charles Expressive Interviewing: A Conversational System for Coping with COVID-19 2020-07-07 .txt text/plain 5043 259 51 In addition, we conduct a comparative evaluation with a general purpose dialogue system for mental health that shows our system potential in helping users to cope with COVID-19 issues. 1 Research in Expressive Writing (Pennebaker, 1997b) and Motivational Interviewing (Miller and Rollnick, 2012) has shown that even simple interactions where people talk about one particular experience can have significant psychological value. In order to provide reflective feedback, the system automatically detects the topics being discussed (e.g., work, family) or emotions being felt (e.g., anger, anxiety), and responds with a reflective prompt that asks the user to elaborate or to answer a related question to explore that concept more deeply. Nonetheless, we believe that this comparison provides evidence that a dialogue system such as Expressive Interviewing is more effective in helping users cope with COVID-19 issues as compared to a general purpose dialogue system for mental health. ./cache/cord-237721-rhcvsqtk.txt ./txt/cord-237721-rhcvsqtk.txt