id author title date pages extension mime words sentences flesch summary cache txt cord-347144-rj76i40v Wang, Jiexiang Closed or open platform? The nature of platform and a qualitative comparative analysis of the performance effect of platform openness 2020-09-23 .txt text/plain 6818 369 47 Through decomposing platform openness into supply-side openness and demand-side openness, as well as introducing demand diversity and knowledge complexity as contextual variables, this study attempts to understand the impact of both types of attributes on performance by considering their configuration. Using fuzzy sets qualitative comparative analysis (fsQCA) method, we find that high demand diversity of platform users and high supply-side openness will lead to better platform performance. To address the causal complexity issue, this study examines the configuration effects of openness dimensions, demand diversity and knowledge complexity on platform performance using fuzzy sets qualitative comparative analysis method (QCA), a widely used method in configuration analysis (Jenson et al, 2016) . The configuration of high knowledge complexity of platform innovation with high levels of supply-side and demand-side openness will lead to high platform performance. In addition, high knowledge complexity required for platform innovation together with high supply-side and demand-side openness will contribute to a high level of platform performance. ./cache/cord-347144-rj76i40v.txt ./txt/cord-347144-rj76i40v.txt