id author title date pages extension mime words sentence flesch summary cache txt crln-18326 Wittkopf, Barbara; Cruse, Patricia Using the ACRL performance manual: The LSU Libraries experience 1991-10-01 3 .pdf application/pdf 2261 105 57 ACRL News Issue (B) of College & Research Libraries 570 / C&R L News Using the A C R L perform ance manual: The L S U Libraries experience B y B a rb a ra W ittkopf R eference Librarian Louisiana State University and P a tricia Cruse R eference Librarian Louisiana State University Using Measuring Academic Library Performance makes it easier to plan‚ implement‚ and analyze user surveys. However, the reality is that surveys are often the only way a library can determine if its services are meeting the patrons’ needs. cache/crln-18326.pdf txt/crln-18326.txt