id author title date pages extension mime words sentence flesch summary cache txt crln-22232 Miller, Rush G.; Steams, Beverly Quality management for today’s academic library 1994-07-01 4 .pdf application/pdf 2337 100 53 Benefits of quality management If implemented carefully, quality management principles yield positive benefits in an academic library, such as: • incremental changes lead to continuous improvement— quick solutions may yield only partial results; • forces library managers to develop lead ership skills instead We have committees A common criticism of team management is that it is no different from the committee structure most libraries employ. cache/crln-22232.pdf txt/crln-22232.txt