id author title date pages extension mime words sentence flesch summary cache txt crln-23046 Green, Denise D.; Peach, Janis K. Assessment of reference instruction as a teaching and learning activity: An experiment at the University of Illinois-Springfield 2003-04-01 4 .pdf application/pdf 2174 94 51 The literature on reference evaluation is ex­ tensive. Reference service is m ore random, w ith the user choosing w hen to approach a librarian who usually has not had time to prepare specific information on the students’ course or research assignment. cache/crln-23046.pdf txt/crln-23046.txt