id author title date pages extension mime words sentence flesch summary cache txt crln-7588 Dancik, Deborah B. Borrowing from the balcony: The ACRL/Harvard Leadership Institute from a longer view 2006-03-01 3 .pdf application/pdf 1565 82 57 Upon that is layered the analysis of complex case studies, the here­and­now issues owned by institute participants and explored in small­group discussions, and the examination of leadership’s “cluelessness” and the resistance to change inherent in ourselves and those with whom we work. it was remarkably helpful to discuss in small groups creative and intelligent strategies for shaping posi­ tive outcomes to difficult issues . . .” cache/crln-7588.pdf txt/crln-7588.txt