id author title date pages extension mime words sentence flesch summary cache txt crln-8598 Heath, Kristin; St. Clair, Gloriana Increasing student satisfaction: Student innovation at Carnegie Mellon University 2011-07-01 5 .pdf application/pdf 2363 117 62 Student satisfaction with the library is remarkably high. We are con- fident that these and future student-initiated innovations will push student satisfaction even higher. cache/crln-8598.pdf txt/crln-8598.txt