id author title date pages extension mime words sentence flesch summary cache txt crln-9111 Walter, Scott C&RL Spotlight 2014-04-01 2 .pdf application/pdf 1241 58 54 Vote once, vote well, and come to Portland to discuss the past and future of academic library research published in College & Research Libraries! practical and convenient database for patrons, and by combining LibChat and SMS refer- ence services, LibAnswers provides an easy one-stop interface for patrons to get digital reference assistance. This month, we draw your attention to a forthcoming study by Meredith Gor- ran Farkas (Portland State University), Lisa Janicke Hinchliffe (University of Illinois at Urbana-Champaign), and Amy Harris Houk (University of North Carolina-Greensboro) that explores the “culture of assessment” in academic libraries and the factors that influ- ence (or discourage) its development and its adoption by library faculty and staff. cache/crln-9111.pdf txt/crln-9111.txt