id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-9601	Price, Elizabeth; Richardson, Rebecca	Eavesdropping on the user experience: Learning how students perceive the library through Yik Yak	2017-01-01	4	.pdf	application/pdf	2136	100	62	In response, Yik Yak focused its target audience to users 18 and older and disabled the app on school campuses below the college level.6 Yik Yak further tries to restrict gossip by banning posts that contain personally identifiable infor- mation such as names, phone numbers, or social media profiles and prompting users to think carefully about whether a “yak is cool to post” if it contains threatening or abusive language. In total, we collected 51 ques- tions about library services asked on Yik Yak, and 67 posts that provided feedback about students’ library experience (either compliment or complaint).	cache/crln-9601.pdf	txt/crln-9601.txt