ACRL News Issue (B) of College & Research Libraries p-1 Continuity and Transform ation . . . . . . The Promise of Confluence Prelim inary P ro g ram March 29-April 1, 1995 Pittsburgh, Pennsylvania P-2 ghightsil ACRL 7th National Conference! Explore the many challenges facing academic librarians in the 1990s and into the 21 st century. Academic librarians find themselves in the vanguard of the movement to build a new information infrastructure. This conference w ill help keep you on the cutting edge. Find out how your peers across the country are incorporating new and established technologies to enhance the teaching, learning, and research processes. Why you should attend ￭ Gain new knowledge in a variety o f theme tracks with relevance to today’s changing library and information environment. • Knowledge w o rk ers and th e ir organ ization s • T ech n olo gy and th e service-cen tered library • M ulticulturalism and in tern atio n alism • Society, eco n o m ics, an d politics ￭ Share expertise and knowledge with peers. ￭ Enhance professional growth. ￭ Enjoy special conference activities and see beautiful Pittsburgh. ￭ Expand your communications through networking and meeting new friends. Conference programs Choose from over 150 meetings, including: ￭ Four general sessions featuring leading authorities on education, information technology, public policy, and diversity (see pages P-4– P- 5). ￭ Twenty-seven sessions presenting the very best in academic library research (see pages P-9– P-11). ￭ Over thirty panel programs offering practical advice on library-related problems and issues related to information technology and the library environment (see pages P-12– P-13). ￭ Forty poster sessions presenting research findings, successful solutions to problems, unique and innovative information retrieval, access and delivery, and campus-based programs. ￭ More than fifty Roundtable Discussions covering virtually every topic in the library and information technology areas (see page P-6). Conference H P-3 Exhibits See state-of-the-art displays in over 230 exhibits specifically tailored to the interests and needs o f academic librarians. Audiovisua producers, equipment and materials supplier publishers, jobbers, and automation and information technology vendors w ill be represented. The exhibits w ill be located in the East Hall o f the David L. Lawrence Convention Center in Pittsburgh. Plenty o f opportunities w ill be provided for you to visit the exhibits. The exhibit hours w ill be W ednesday, March 29, 4:00-6:30 p.m. (O p en in g Reception); Thurs­ day, March 30, 9:30 a.m.– 12:30 p.m. and 2:00 5:00 p.m.; and Friday, March 31, 9:30 a .m – 3:45 p.m. Save time to stop by the ALA Store and pick up the latest titles from ALA and ACRL, as w ell as posters, mugs, and promotional materials. Proceedings Included in your full-conference registration fee is a complimentary cop y o f the confer­ ence proceedings. Pittsburgh’s new skyline combines tradi­ tional and modem architecture. l s, – Phot Andre AWag Conference Schedule Wednesday, March 29 8:30a. m.– 12:00p.m. Cityand librarytours, sightseeing 10:30a.m.– 4:30p.m . Registration 2:00p.m .–4:00p.m . Featured speakerl 4:00p.m .–6:30p.m . Exhibitsreception 7:00p.m . D innerw ith colleagues Thursday, March 30 7:15a.m .– 4:30 p.m. Registration 7:30a.m .– 8:15a.m . Roundtable discussions 8:30a.m .–9:30a.m . Contributed papers 9:30a. m.– 10:30a.m. Coffee break/poster sessions 10:30a. m.– 12:00p.m. Panel sessions 12:00p.m .–2:00p.m . All-Conference Luncheon/featured speakeril 2:00p.m .–3:00p.m . Contributed papers 3:00p.m .–4:00p.m . Coffee break/poster sessions 4 :00p.m .– 5:30p.m . Panel sessions 7:30p.m .– 10:30p.m. Dinnercruise Friday, March 31 7:30a.m .–4:30p.m . Registration 8:30 a.m.– 10:00 a.m. Featured speaker III 10:00a. m.– 11:00a.m. Coffee break/poster sessions 11:00a.m.– 12:00p.m. Contributed papers 2 :00p.m .–3:00p.m . Contributed papers 3 :00p.m .–4:00p.m . Coffee break/poster sessions 4 :00p.m .–5:30p.m . Panel sessions 7:30 p.m.– 10:30 p.m. All-Conference reception Saturday, April 1 7:30a. m.–8:15a.m . Roundtable discussions 8:30a.m .–9:30a.m . Panel sessions 9:45a.m .– 11:15a.m. FeaturedspeakerlVo: 12:00 p.m.–6:30 p.m. Citytours, sightseeing 5:00p.m .–7:00p.m . Beta Phi Mu w reception 7:00 p.m. Evening w ith Samuel . Hazoner P-4 F e a t u r e d Jennifer Janies Jennifer Jam es is a cultural anthropolo­ gist, lecturer, writer, and commentator known for her innovative ideas, especially managing a changing workforce. She spent 12 years as a full-time faculty member o f the Psychiatry Department at the University o f Washington Medical School. Currently, she gives lectures, has a weekly column in the Seattle Times, and has pro­ duced a series o f business video tapes with strategies for handling problems in the workplace and the home. She is the author of seven books and forty-eight journal articles. She is also director o f the Community Service Committee, which helps individuals contrib­ ute to their community, and the founder of the Committee for Children, a group devoted to the prevention of the physical and sexual abuse of children. James holds an M.A. in anthropology and psychology, and a Ph.D. in cultural anthropology from the University of Washington. She will address the topic of “Knowledge Workers and Their Organizations.” John McChesney ohn McChesney has been with National ublic Radio (NPR) ince 1979, and orked as a news nd public affairs producer at local PR stations before hat. During his ears at NPR, cChesney has worn several hats, including hat o f national editor, responsible for omestic news, and senior foreign editor. He ecame involved in technology reporting as a esult of his coverage o f Japan and the issue f national competitiveness. Recently his ork has concentrated on the promise of roadband technologies . . . the so-called information superhighway. His reports are eard on All Things C on sid ered and M orning dition. McChesney attended Southern ethodist University, spent four years of post­ raduate studies in American literature at tanford, and taught for six years at Antioch ollege in Ohio. His topic at the conference ill be “Technology and the Service-Centered ibrary.” J P s w a N t y M t d b r o w b h E M g S C w L See the sights Experience the friendliness, charm, and diversity o f Pittsburgh, the “City of Three Rivers.” Enjoy one or more tours that have been scheduled to take place before and after the conference. From the Victorian sampler to Frank Lloyd Wright to the latest in imaging technology, a variety o f tours are available for your entertainment. See pages P-14– P-15 for details. Or, if you prefer to strike out on your own, read the series o f articles in C&RL News featuring highlights of Pittsburgh and call the Pittsburgh Tourism hotline at (800) 366-0093 for detailed information. Special events Dinner with Colleagues Meet new friends as you sample the cuisine at one o f Pittsburgh’s many interesting restau­ rants. Pittsburgh-area librarians will join you for dinner on Wednesday, March 30, to welcome you to their city. Sign up at the Pittsburgh Information Desk in the David Lawrence Convention Center when you come over to pick up your registration packet. Sign­ up will be on a first-come, first-served basis. All-Conference Luncheon Listen to featured speaker Ronald Takaki on Thursday, March 30, after enjoying a pleasant P-5 S p e a k e r s Saskia Sassen Saskia Sassen is Professor of Urban Planning at Columbia University and a former Chair o f the Urban Planning Division. Her work is focused on interna­ tional, regional, and urban econom ic and regulatory processes. She has written three books, among them Th e M obility o f L a b o r a n d C apital now in its fourth printing, and has published extensively in academic journals and books. She has been a member o f several research groups, among them the Japan-based project on “Economic Restructuring in the U.S. and Japan” sponsored by the United Nations Centre on Regional Development. Sassen received a Ph.D. from the University o f Notre Dame and did post-doctoral work at the Universite de Poitres and Harvard University. Her presentation will address “Society, Economics, and Politics.” Ronald Takaki Ronald Takaki is professor o f ethnic studies at the University of California, Berkeley. After receiving his Ph.D. in American history, Takaki went to UCLA to teach its first black history course. While there, he helped to found its centers for African American, Asian American, Chicano, and Native American Studies. Later at Berkeley, Takaki served as Chairperson of the Department of Ethnic Studies and advisor o f the new Ethnic Studies Ph.D. program, the first o f its kind in the country. Among his many books are A Pro-Slavery C rusade, a study o f the Southern ideological defense of slavery; Strangers fr o m a D ifferent Shore: A History o f A sian A m erican s, which was nominated for a Pulitzer Prize; and A D ifferent Mirror: A History o f M ulticultural A m erica. He will discuss “Multiculturalism and Internation­ alism.” luncheon at the David Lawrence Convention Center. Takaki, professor o f ethnic studies at the University o f California, Berkeley, will address the theme “Multiculturalism and Internationalism” during the 12:00-2:00 p.m. session. This luncheon is included in your registration fee, but you must sign up for the luncheon when you advance register in order to attend. All-Conference Reception Jo in your colleagues at the renowned Carnegie Museum during the All-Conference Reception on Friday, March 31, from 7:30-10:30 p.m. The Music Hall foyer, Hall of Architecture, Hall of Dinosaurs, and Hillman Hall o f Gems and Minerals will be available for viewing as you sample a dessert buffet. Museum shops will be open for your shopping pleasure. Transportation from the Convention Center to the Carnegie Museum will be provided. An Evening with Samuel Hazo Jo in the Western PA and Delaware Valley chapters o f ACRL and the Pennsylvania Library Association for dinner on Saturday, April 1, at 7:00 p.m. at the Westin William Penn. The speaker will be Dr. Samuel Hazo, Pennsylvania’s State Poet, director o f the International Poetry Forum, and regular commentator on “Performance Today” for P-6 National Public Radio. Cost for the evening is $40. Make checks payable to Western PA- ACRL and mail directly to Barbara Richards, University Libraries, Carnegie Mellon Univer­ sity, 4625 Frew Street, Pittsburgh, PA 15213- 3890. Reservations close Friday, March 24, 1995. Sorry, no refunds. Please include your e-mail address or fax number so Barbara Richards can send you confirmation of your reservation. Beta Phi Mu Reception Members of Beta Phi Mu are invited to attend a reception on Saturday, April 1, from 5:00-7:00 p.m. at the Westin William Penn. Roundtable Discussions Start your day with breakfast or a cup of coffee and share your experiences in an informal roundtable discussion on a topic of interest. Small, semi-structured discussion groups facilitated by a moderator will form on a first-come, first-served basis in the South Hall of the David Lawrence Convention Center on Thursday, March 30, from 7:30–8:15 a.m., and on Saturday, April 1, from 7:30–8:15 a.m. A cash breakfast buffet will be available. Sample topics include: • the Internet as a collection development tool; • TQM, dead or alive in libraries; • copyright issues in an electronic environ­ ment; • library/computer center relationships; • minority recruitment and retention; • characteristics of generation X and implica­ tions for teaching/public services; • alternative sources of revenues for aca­ demic libraries; • infusing information literacy in the curricu­ lum; • commercial document delivery suppliers; • outsourcing of library services; and • distance education and library services. A full list of topics will be printed in the final program. Internet Access Computers with Internet connections will be available to conference participants. Be sure to bring your telnet address if you want to use your own e-mail account. Placement Service A placement service will be provided by the AT.A Office for Library Personnel Resources on March 30–April 1, 1995. It will be located in the David L. Lawrence Convention Center. Although registrations will be accepted at the conference, job seekers and employers are strongly urged to preregister. Preregistration forms will be available January 3, 1995. The deadline for preregistration is March 7, 1995. To request forms, write: ACRL National Conference, Placement, 50 East Huron St., Chicago, IL 60611 and indicate if you are an employer or a job seeker. Enclose a self- addressed, stamped #10 envelope for a single form or a mailing label for multiple copies. Interview facilities will be provided. Silent Auction For the first time at an ACRL National Conference, participants will have the opportunity to take part in a silent auction. Proceeds from the auction will be used to establish an endowment to fund a leadership training program for junior-level librarians. The auction will include hotel, golf, ski, and tennis packages; tickets to sporting events; software packages; and much more. A list of auction items will be in your registration packet. Special Needs If you have a special physical or communica­ tion need that may impact on your participa­ tion in this conference, please check the appropriate box on the registration form and attach a statement regarding your special need. Someone from our staff will contact you prior to the conference to discuss accommo­ dations. We cannot ensure the availability of appropriate accommodations without prior notification of need. P-7 Preconference Scminars Take advantage o f these preconference seminars on a variety of leading- edge topics to continue professional development and network with colleagues. Gain new information and update your knowledge on leader­ ship, information management, emerging technologies, and library prac­ tices. Indicate your choice on the registration form on page 19. All full-day programs include lunch. A $45 late fee will be charged after February 28, 1995. Written cancellations will be honored until March 6, subject to a $50 cancellation fee. Tuesday, March 28 9:00 a.m.–5:00 p.m. Cultural Diversity and TQ Developing a Quality Workforce to Meet the Chal lenges of the New Millennium Speakers: Susan Webreck Alman University of Pittsburgh; Rosann O'Neil, library consultant, forme at Pennsylvania State University. $75 ACRL/PLA m em bers; $100 A LA m em bers; $135 nonm em bers Tuesday, March 28 9:00 a.m.–5:00 p.m. Howto Maximize Your Resources: Marketing Plan ning for Libraries Speaker: Arlene Farber Sirkin, Washington Resource Consultin Group. $105 ACRL/PLA m em bers; $140 ALA members; $175 nonmembers Tuesday, March 28 9:00 a.m.–5:00 p.m. Imaging in Libraries Speakers: John Kolman, vice president and Maribeth Ward, vi president, Academic Division, Ameritech Library Services. $99 ACRL/PLA m em bers; $134 A LA members; $170 nonm em bers M: , a M. rly ­ g ce Tuesday, March 28 9:00 a.m.–5:00 p.m. Managing Student Workers Speaker: Michael Kathman, director of libraries and media, St. Jo h n ’s University. $105 ACRL/PLA m em bers; $ 140 ALA members; $175 nonm em bers Tuesday, March 28 9:00 a.m.–5:00 p.m. Teaching the Internet: A Workshop for Internet Trainers S peaker: Anne Lipow, Library Solutions Institute. $110 ACRL/PLA m em bers; $145 A LA m em bers; $180 nonm em bers Tuesday, March 28 9:00 a.m.–5:00 p.m. The Practical Librarian: Weavi ng the Present with the New CORE Sponsored by the ACRL College Libraries Section. $65 ACRL/PLA m em bers; $100 A LA members; $135 nonmembers H o w t o R e g is te r fo r Preconferences To register for any of the preconference seminars described on pages P-7–P-8, seethe registration form on page P-19. Note: tw o preconferenceseminars require separate registration. See descriptions and form on page P-8. P reconference program s a r e o ffered on a cost-recovery basis a n d m ay b e ca n celled i f there is insufficient registration o r f o r other reasons. I f a n activity is cancelled, ACRL can n ot be responsible f o r cancellation/chan ge charges o r other losses incurred d u e to the cancellation o f a program . P-8 Wednesday, March 29 9:00 a.m.– 12:30 p.m. Librarians As Campus Leaders M oderator: Mel George, university librarian, Oregon State University. Teams: Diane Y. Ferreira, executive vice president and Derrie Roark, associate vice president of Learning Resources Services, Hillsborough Community Tuesday, March 28 9:00 a.m.–5:00 p.m. From Documents to Data: Anticipat­ ing the Next Wave Speaker: Dale Lehman, associate professor of economics, Fort Lewis College. $99 ACRL/PLA m em bers; $134 A LA m em bers; $170 nonm em bers. (Offered by the UnCover Com pany. Separate registration. To register, use form below.) College; Donald W. Farmer, vice president for academic affairs, and Terrence Mech, vice president for information and instructional technologies and director of the library, King's College; Bruce Grube, provost, and Beverly Moore, library director, University of Southern Colorado. $45 ACRL/PLA m em bers; $80 A LA m em bers; $115 nonmembers uesday, March 28 9:00 a.m.–5:00 p.m. Transforming Culture: The Role of Leadership in Creating the Learning Organization Speakers: Shelley E. Phipps, University of Arizona, and Maureen Sullivan, Association of Research Libraries (ARL). $99 ACRL/PLA m em bers; $134 A LA m em bers; $170 nonm em bers. (Offered by ARL. Separate registration. To register, use form below .) T P-9 Contributed Papers Knowledge Workers and Their Organizations Thursday 8:30–9:30 a.m. • U n d erg rad u ate Percep tio ns of Library Service: Use of Focus Groups and Surveys in Strategic Planning • UserExpectationsforQuality Library Services Identified through Application of the SERVQU AL Scale in an Academic Library Thursday 8:30 a.m.–9:30 a.m. • Integrating Library Computer Skill s into a Credit Course at TridentTechnical College • Faculty Attitudes Towards Information Literacy: A Survey Thursday 2:00–3:00 p.m. • Five Societal Revolutions in the Age of Information • Information Technology and Intraorganizational Power: A Study of Libraries in Liberal Arts Colleges PPG P la c e a n d Fifth A venue Place, Pittsburgh Phot Andre A. Wagne Thursday 2:00-3:00 p.m. • TQM Train in g Leads t o QC Circle Approach to Problem Solving • FiveS teps t o Redefining Workload: An Academic Library Case Study Thursday 2:00-3:00 p.m. • Toppling Hire-archies: Support Staff and the Restructured Library • Comparable Rewards: Librarian Career Paths Thursday 2:00–3:00 p.m. • Merging Federal Documents with General Reference: A T ransforma tion in Usage and in Librarian Stature • W hither the Reference Desk? A History of the Future Friday 11:00 a.m.– 12:00 p.m. • Listen ing t o O urUsers:Tradi tional Librarians in a High Technology Library • Changinga Library Services Faculty Model: The M ajora nd M inor (M & M) Approach Friday 11:00 a.m.– 12:00 p.m. • Job Satisfaction of Four Year College and University Employees in Pennsylvania: Work-Related Characteristics • The Levels of Decisions and Involvement in Decision-Making: Effectiveness and Job Satisfaction in Academic Library Technical o: Services Friday 11:00 a.m.-12:00 p.m. w • Entrepreneurial Leadershipfor Tomorrow'sAcademicand r Research Libraries P-10 • Perm anent W h ite W ater: Navigating Change w it h th e A id o f H um or Friday 2:00– 3:00 p.m. • Library A n xiety A m ong College Students: An Exploratory Study • Custom er Inp u t into Library Decision- Making Friday 2:00–3:00 p.m. • Perceptions o f Transform ational vs. Transactional Leadership in University Libraries • H o w Do You F la tten an AUL? M a k in g th e Transition fr o m a Hierarchical O rganization Friday 2:00–3:00 p.m. • Acquisitions in Transition: On th e Road to th e Electronic Library • Increm ental Re-Engineering: Changes in th e Roles o f Technical Services Librarians Technology and the Service- Centered Library Thursday 8:30–9:30 a.m. • M u ltim e d ia in th e Research Library: Collections and Services • Texts, Images, Sounds, and Movies: Integrating Various Inte rn e t Resources into Library Instruction Heinz Hall-site of many cultural events. Thursday 8:30–9:30 a.m. • A N e w Service fro m Libraries: Electronic Publishing • M ain stre am in g Electronic N um eric Data Files: The Im pact on Technical Services Thursday 8:30–9:30 a.m. • L u d d ite s in L ib ra ry In s tru c tio n : Back to Basics • The Concept o f Equity: Im plications fo r Electronic Reference and Inform ation Literacy Thursday 2:00–3:00 p.m. • G opher A s a Reference Tool: O rganization and Use • The Im p a c t o f th e In te rn e t o n th e Scholarly Research Process in th e Social Sciences and Humanities Thursday 2:00–3:00 p.m. • Designing In fo rm a tio n Services f o r Historic Preservationists • T h e U niversity Library A s ln fo rm ation Provider and Com m unication Facilitator: A Faculty Research Database Friday 11:00 a.m .– 12:00 p.m. • W h o is G loria S tinem an and W h y C a n 't I Find H e ro n LUIS? • @*& !#@ This C o m p u ter and th e Horse That It Rode in On: Patron Frustration and Failure a t th e OPAC Friday 11:00 a.m .– 12:00 p.m. • Distance Learning and th e Academic Library • Libraries/Academic Com puting Centers Collaboration: Linking Faculty w ith Instructional S o ftw a re and M ultim e dia Friday 11:00 a.m .– 12:00 p.m. • H e a d in g T o w a rd th e V irtu al Library: Examples & Issues p-11 • Characterizing th e M o d e m Library Experi­ ence: R ationality o r Fantasia? Friday 2:00–3:00 p.m. • M e lv il D e w e y, CD-ROM's, and th e Future o f Librarianship • Pushing th e Envelope: M ax im izin g th e User Experience through a Statew ide Inform atio System Friday 2:00–3:00 p.m. • You W a n t It W hen? D ocum ent D elivery in t h e 1990s • Interlibrary Loan and Custom er Satisfac tion— H o w Im p o rta n t Is D elivery Speed Friday 2:00–3:00 p.m. • Electronic Netw orks: The Role o f th e Librarian/Inform ation Specialist: V iew s fro an LIS Classroom • M easuring th e Library Research Skills o f Education Doctoral Students Multiculturalism and Internationalism Thursday 2:00–3:00 p.m. • Reference Services in a M u lticultural University Library • In fo rm ation Literacy f o r ESL Students: Retooling Instructional M odels to Accommodate Diversity Friday 11:00 a.m .– 12:00 p.m. Invisible Collections w ith in W om en's Studies: Practical Suggestions fo r Access and Assessment M aking th e Interdisciplinary M ulticultural: Collection Building fo r th e N e w M illen ium Friday 2:00–3:00 p.m. • The Academ ic Librarian: The Student's Link t o a M u ltic u ltu ra l W orld • The Inte rn ation al Poster Collection: A W in d o w to th e W orld n m Downtown Pittsburgh’s “Golden Triangle” Society, Economics, and Politics Thursday 8:00–9:00 a.m. • W in n in g t h e War: A F ra m e w o rk fo r Selecting Electronic Sources o f G overnm ent Info rm ation and M ak in g Them Available • Outsourcing Library Production Functions: The Role o f th e Leader National Conference Executive Committee Chair Panel Sessions Chair Joanne R. Euster Sarah B. W atstein University Librarian Assistant D irector for University o f California, A cadem ic Services Irvine Virginia C om m onw ealth University Preconferences Chair Cathy H en derson Poster Sessions Chair Research Librarian Th om as M. Peischl University o f Texas at D ean o f A cadem ic Austin Inform ation Services Northern Michigan Local Arrangements University Chair Charles Low ry Exhibits Advisory University Librarian Co-Chairs Carnegie M ellon Linda Crism ond U niversity V ic e President, Public Relations/Marketing Contributed Papers Professional M edia Chair Service Corp. M arion Reid Joe W e e d D ean o f Library Services V ice President California State D irector o f Marketing/ University, San Communications Marcos EBSCO Subscription Keynote Speakers Services Chair Patricia W an d University Librarian T h e Am erican University P-12 Panel Programs Knowledge Workers and Their Organizations Thursday 10:30 a.m .– 12:00 p.m. • Benchmarking Q uality Library Service Thursday 10:30 a.m .– 12:00 p.m. • Personality Types o f Librarians: Im plications fo r th e L ibrary A san O rganization a n d fo r Recruit­ m e n t to th e Profession Thursday 2:00–3:00 p.m. • C ultural D iversity a n d Synergy: Collaboration B etw een Librarians a n d A cadem ic C om puter C enter S ta ff Thursday 4:00– 5:30 p.m. • The User-centered Library a n d Library Com m unity Analysis: M a k in g I t Happen Friday 4:00– 5:30 p.m. • Academic Libraries an d S tu dent Retention Friday 4:00– 5:30 p.m. • G oin g a b o u t O u r B usin es s... Partnering, Strategic Planning a n d TQM: M a n a g e m e n t O ptions f o r th e 90s Saturday 8:30–9:30 a.m. • W ho's W ho o r W ho's on First: D e fin in g th e Roles o f Support S ta ff a n d Librarians Technology and the Service-Centered Library Thursday 10:30 a.m .– 12:00 p.m. • Technological Innovation and Library Instruction Thursday 10:30 a.m .– 12:00 p.m. • The P o te n tia l o f A T M Technology fo r Sharing Library Resources a n d B roadening Access to Inform ation Thursday 10:30 a.m .– 12:00 p.m. • Beam M e in , Scottie: Transform ­ in g Rem ote Users in to P rim ary Users Thursday 4:00– 5:30 p.m. • The In te g ra te d Library: Designing Learning Spaces to Utilize A dvanced Technology an d N e tw o rk e d Inform ation Thursday 4:00– 5:30 p.m. • M o v in g in to th e Future through a G a te w a y Library Thursday 4:00– 5:30 p.m. • Tw o Case Studies o f Access to Research Resources via the Inte rn e t: MEDLINE a n d the Encyclopedia Britannica Friday 4:00– 5:30 p.m. • The N e x t G eneration: Library Services o f th e Future Have Arrived Friday 4:00– 5:30 p.m. • Roadsigns on the Electronic H ighw ay: Teaching Access to Com puterized Inform ation Friday 4:00– 5:30 p.m. • PowerUp: G etting Faculty a n d Students Plugged In Friday 4:00– 5:30 p.m. • DeliveringTex t a n d Documents fo r th e V irtu al Library P-13 Saturday 8:30–9:30 a.m. • Collaborative Professional D e v e lo p m e n t IN fo ru m a n d Its Im pact Saturday 8:30–9:30 a.m. • The A d u lt L earner a n d th e N e w Technology Saturday 8:30–9:30 a.m. • D ig ita l Libraries: A M echanism fo r Resource Sharing Multiculturalism and Internationalism Thursday 10:30 a.m .– 12:00 p.m. • D ig itizing A frican Am erican Resources fo r Electronic Access Thursday 4:00– 5:30 p.m. • Library Schools a n d Academic Librarianship: P artnering fo r D ive rs ity in the G lobal Society Friday 4:00– 5:30 p.m. • The In te r n e t As a B ridge to G lobal Librarianship Saturday 8:30–9:30 a.m. • M u lticu ltural Education fo r Academic Librarianship: Developing a Comprehensive M odel Saturday 8:30–9:30 p.m. • W orking Towards C reating a Diverse W ork Force: The Penn S tate Experience Society, Economics, and Politics Thursday 10:30 a.m .– 12:00 p.m. • M a te ria ls B u d ge t A lloc ation in th e Elec tronic Library Thursday 10:30 a.m .– 12:00 p.m. • Political Correctness M ee ts N e tiq u ette: N e w Frontiers fo r In te llec tu a l Freedom in th e Academ ic S etting Western Pennsylvania Conservancy iece.Fallingwater-Frank Lloyd Wright’s masterp Thursday 4:00– 5:30 p.m. • H o w Research L ib ra rie s Can H e lp T h e ir Changing Universities Thursday 4:00– 5:30 p.m. • Library Publishing in th e 9 0 's: Future G en eration s w ill A s k ... Thursday 4:00– 5:30 p.m. • S ta te w id e V irtu al Library Planning in Virginia: Cornerstones a n d Components Friday 4:00– 5:30 p.m. • Critical Historical Perspectives on Librarianship a n d Technology C&RL News reporters needed Share your ACRL National Conference experiences with a national audience. Brief (150-300 word) summaries of the conference’s panels, programs, and sessions are sought for publication in C&RL News. If you would like to write up one of the sessions you plan on attending, contact the editor, Mary Ellen Davis, no later than March 15, 1995 at (800) 545-2433, ext. 2511 or e-mail: Mary.Ellen.Davis@ala.org. mailto:Mary.Ellen.Davis@ala.org P-14 Tours Gray Line Tours of Pittsburgh Use the form on page P-15 to register directly with Gray Line for the tours described below. Space is limited and is available on a first- come, first-served basis. A tour may also be cancelled due to insufficient registration. In the event a tour is fully booked or cancelled, your fee will be refunded by Gray Line Tours. All tours depart from the Convention Center. 1. Cultural Pittsburgh Wednesday, March 29 9:00a. m.– 1:00p.m . Saturday, A p ril 1 1:30p.m .–4:30p.m . Cost: $17.00 Begin with a stop at the West End Overlook with its magnificent view of the Golden Triangle. Follow the trail through downtown, including a stop at Pittsburgh’s “Crown Jewel,” PPG Place, and the Nationality Classrooms in the Cathedral of Learning in Oakland. 2. Victorian Sampler Wednesday, March 29 9:00 a.m.– 1:00 p.m. Saturday, A p ril 1 1:30p.m .– 5:00p.m . Cost: $23.00 Ride to Clayton, built by industrial­ ist Henry Clay Frick as the family mansion in the 1860s. See the imposing mahogany dining room, where Teddy Roosevelt once dined, the greenhouse, the carriage house, and the famous Frick museum. 3. Fallingwater Saturday, A p ril 1 12:00p.m .–5:00p.m . Cost: $45.00 Nestled in the serene beauty of Mill Run, Pennsylvania, is Frank Lloyd Wright’s architectural masterpiece, Fallingwater, which was designed to make the outdoors part of the living space. The trail to Fallingwater estate takes you along a footpath of approximately 1/4 mile. Be sure to wear walking shoes. Box lunch will be provided. 4. The Andy Warhol Museum Wednesday, March 29 10:00a. m.– 1:00p.m. Saturday, A pril 1 1:00p.m .–4:00p.m . Cost: $23.00 The museum includes drawings, prints, paintings, sculpture, film, audio- and video- tapes, and the extensive archives of the artist’s life. Local Tours and Events Use the registration form on pages P-19-P-20 to sign up for any of the tours and events described below. Space is limited and is available on a first-come, first-served basis. A tour may also be cancelled due to insufficient registration. In the event a tour is fully booked or cancelled, your fee will be refunded by ACRL. 1. Local Library Tours W ednesday, M arch 2 9 ,9:00 a.m.– 1:00p.m. Cost: $10.00 Library to u rs d e p a rt fro m th e Convention Center. Tour A: Special Collections Tour University of Pittsburgh, Darlington Library. Rich in American history of the colonial period, the French and Indian War, the Revolution, and the War of 1812. University of Pittsburgh, Stephen Foster Memorial. Devoted to the composer who was a native of Pittsburgh and wrote most of his songs there. Carnegie Mellon University, Hunt Botanical Library. Focuses on all aspects of botanical history with P-15 watercolors, drawings, original prints, portraits, and photographs. Tour B: Technology Tour Camegie-Mellon University. Demonstration distributed information retrieval and management of full text in electronic for University of Pittsburgh, SLIS. Demonstratio of Promenade, an image database of bonsai trees and other flora. University of Pittsburgh, Networked Informa tion Services Group. Demonstration of T Electronic Course Reserve Project and Th Electronic Text Project. 2. Gateway Clipper Fleet–Captain’s Charter Thursday, March 30,7:30 p.m.– 10:30 p.m. Cost: $37.50 (Y our cruise tickets w ill be m ailed to you w ith your registration confirmation.) Three-hour tour of Pittsburgh’s Three Rivers, with musical entertainment and complete Captain’s Buffet Dinner. Cruise sails from Station Square Dock. Transportation to the dock is not included in tour. Station Square Dock is a short cab drive or subway ride fro the downtown hotels. The Gateway Clipper river boat steams past the Station Square entertainment complex. of m. n ­ he e m 3. Evening at the Pittsburgh Symphony Saturday, A p ril 1,8:00 p.m., Heinz Hall Cost: $35.00 (Sign up in advance. Pick u p tickets w hen you pick u p y o u r conference registration materials.) ACRL has reserved 40 tickets to “Romeo and Juliet Come Alive”, Kirk Muspratt, conductor. The concert will include dramatic readings from the Shakespeare text. P-16 Travel and Hotel Informati Conference Hotels T h e R a m a d a H o te l - O n e B ig e lo w S q u a re Downtown all-suite hotel situated in the center of Steel Plaza. T h e W e s tin W illia m P en n Grand-style hotel in the heart of the Golden Triangle business district, opposite Mellon Square. H y a tt R e ge nc y P itts b u rg h Deluxe contemporary hotel situated down­ town atop a nine- floor office building. P itts b u rg h V is ta Sleek 25-story hotel with a 4-story atrium lobby— part of Liberty Center hotel, office, and retail complex. Across the street from the convention center. Discount Airfares to Pittsburgh Travel Technology Group is the official travel management company for ACRL. TTG will offer ACRL members and exhibitors dis­ counted airfare to Pittsburgh on American Airlines (15% off coach; 5% off lowest applicable fare) and US Air (10% off coach; 5% off lowest applicable fare). TTG will also provide ACRL with the following services and incentives: • Book your airline ticket to Pittsburgh through TTG before the ALA Midwinter Meeting and be entered in a drawing to win a free airline ticket to anywhere in the continental United States; the drawing will be held at the ACRL booth; • $100,000 flight insurance with every ticket purchase; • On-site assistance for help with changes; • Friendly, experienced agents to assist with all reservations. • Your ticket will be mailed within 24 hours of issuance. To make your airline reservations, call Travel Technology Group at (800) 355-8091 or (312) 527-7270, Monday through Friday, 8:30 a.m – 5:30 p.m. (CST). on Discount Rail to Pittsburgh o book rail reservations on Amtrack for 10% T off their lowest fare, call (800) USA-RAIL. (File #X01óF930) Directions from the Airport to Downtown Getting from the airport to downtown Pittsburgh is easy and convenient. The Airline Transportation Company operates a shuttle service between the airport and downtown hotels every 30 minutes weekdays and every hour evenings and weekends. Taxi, limou­ sine, and car rental services are also available. Weather In late March and early April, Pittsburgh’s daytime high temperatures average near 40 degrees F., however the weather can change suddenly. P-17 Housing Reservation Form P-18 P-19 Advance Registration Form P-20 Structure Bookmarks p-1 Continuity and Transformation .... . . The Promise of Confluence March 29-April 1, 1995Pittsburgh, Pennsylvania P-2ghights il ACRL 7th National Conference!Explore the many challenges facing academic librarians in the 1990s and into the 21 st century.Academic librarians find themselves in the vanguard of the movement to build a new information infrastructure. This conference will help keep you on the cutting edge.Find out how your peers across the country are incorporating new and established technologies to enhance the teaching, learning, and research processes.Why you should attend￭ Gain new knowledge in a variety of theme tracks P-3 ExhibitsSee state-of-the-art displays in over 230 exhibits specifically tailored to the interests and needs of academic librarians. Audiovisuaproducers, equipment and materials supplierpublishers, jobbers, and automation and information technology vendors will be represented.The exhibits will be located in the East Hall of the David L. Lawrence Convention Center in Pittsburgh. Plenty of opportunities will be provided for you to visit the exhibits. The exhibit hours will be Wednesday, March 29, 4:00-6:30 p.m Conference ScheduleWednesday, March 298:30a. m.–12:00p.m.Cityand librarytours, sightseeing10:30a.m.–4:30p.m.Registration2:00p.m.–4:00p.m.Featured speakerl4:00p.m.–6:30p.m.Exhibitsreception7:00p.m.Dinnerwith colleaguesThursday, March 307:15a.m.–4:30 p.m.Registration7:30a.m.–8:15a.m.Roundtable discussions8:30a.m.–9:30a.m.Contributed papers9:30a. m.–10:30a.m.Coffee break/poster sessions10:30a. m.–12:00p.m.Panel sessions12:00p.m.–2:00p.m.All-Conference Luncheon/featured speakeril2:00p.m.–3:00p.m.Contributed pap P-4 Featured Jennifer JaniesJennifer James is a cultural anthropolo­gist, lecturer, writer, and commentator known for her innovative ideas, especially managing a changing workforce.She spent 12 years as a full-time faculty member of the Psychiatry Department at the University of Washington Medical School. Currently, she gives lectures, has a weekly column in the Seattle Times, and has pro­duced a series of business video tapes with strategies for handling problems in the workplace and the home. She is the author of seve ohn McChesneyohn McChesney has been with National ublic Radio (NPR) ince 1979, and orked as a news nd public affairs producer at local PR stations before hat. During his ears at NPR,cChesney has worn several hats, including hat of national editor, responsible for omestic news, and senior foreign editor. He ecame involved in technology reporting as a esult of his coverage of Japan and the issue f national competitiveness. Recently his ork has concentrated on the promise of roadband technologies . . . the so- See the sightsExperience the friendliness, charm, and diversity of Pittsburgh, the “City of Three Rivers.” Enjoy one or more tours that have been scheduled to take place before and after the conference. From the Victorian sampler to Frank Lloyd Wright to the latest in imaging technology, a variety of tours are available for your entertainment. See pages P-14–P-15 for details. Or, if you prefer to strike out on your own, read the series of articles in C&RL News featuring highlights of Pittsburgh and call the Special eventsDinner with ColleaguesMeet new friends as you sample the cuisine at one of Pittsburgh’s many interesting restau­rants. Pittsburgh-area librarians will join you for dinner on Wednesday, March 30, to welcome you to their city. Sign up at the Pittsburgh Information Desk in the David Lawrence Convention Center when you come over to pick up your registration packet. Sign­up will be on a first-come, first-served basis.All-Conference LuncheonListen to featured speaker Ronald Takaki on Thursday, March P-5 Speakers Saskia SassenSaskia Sassen is Professor of Urban Planning at Columbia University and a former Chair of the Urban Planning Division. Her work is focused on interna­tional, regional, and urban economic and regulatory processes. She has written three books, among them The Mobility of Labor and Capital now in its fourth printing, and has published extensively in academic journals and books. She has been a member of several research groups, among them the Japan-based project on “Economic Restructuring in the U.S Ronald TakakiRonald Takaki is professor of ethnic studies at the University of California, Berkeley. After receiving his Ph.D. in American history, Takaki went to UCLA to teach its first black history course. While there, he helped to found its centers for African American, Asian American, Chicano, and Native American Studies. Later at Berkeley, Takaki served as Chairperson of the Department of Ethnic Studies and advisor of the new Ethnic Studies Ph.D. program, the first of its kind in the country. Among hi luncheon at the David Lawrence Convention Center. Takaki, professor of ethnic studies at the University of California, Berkeley, will address the theme “Multiculturalism and Internationalism” during the 12:00-2:00 p.m. session. This luncheon is included in your registration fee, but you must sign up for the luncheon when you advance register in order to attend.All-Conference ReceptionJoin your colleagues at the renowned Carnegie Museum during the All-Conference Reception on Friday, March 31, from 7:30-10:30 Hall of Gems and Minerals will be available for viewing as you sample a dessert buffet. Museum shops will be open for your shopping pleasure. Transportation from the Convention Center to the Carnegie Museum will be provided.An Evening with Samuel HazoJoin the Western PA and Delaware Valley chapters of ACRL and the Pennsylvania Library Association for dinner on Saturday, April 1, at 7:00 p.m. at the Westin William Penn. The speaker will be Dr. Samuel Hazo, Pennsylvania’s State Poet, director of the Internati P-6 National Public Radio. Cost for the evening is $40. Make checks payable to Western PA- ACRL and mail directly to Barbara Richards, University Libraries, Carnegie Mellon Univer­sity, 4625 Frew Street, Pittsburgh, PA 15213- 3890. Reservations close Friday, March 24, 1995. Sorry, no refunds. Please include your e-mail address or fax number so Barbara Richards can send you confirmation of your reservation.Beta Phi Mu ReceptionMembers of Beta Phi Mu are invited to attend a reception on Saturday, April 1, from 5: Placement ServiceA placement service will be provided by the AT.A Office for Library Personnel Resources on March 30–April 1, 1995. It will be located in the David L. Lawrence Convention Center. Although registrations will be accepted at the conference, job seekers and employers are strongly urged to preregister. Preregistration forms will be available January 3, 1995. The deadline for preregistration is March 7, 1995. To request forms, write: ACRL National Conference, Placement, 50 East Huron St., Chicago, P-7Preconference Scminars Take advantage of these preconference seminars on a variety of leading- edge topics to continue professional development and network with colleagues. Gain new information and update your knowledge on leader­ship, information management, emerging technologies, and library prac­tices. Indicate your choice on the registration form on page 19. All full-day programs include lunch. A $45 late fee will be charged after February 28, 1995. Written cancellations will be honored until March 6, subject to a $50 cancell Tuesday, March 28 9:00 a.m.–5:00 p.m.Cultural Diversity and TQDeveloping a Quality Workforce to Meet the Challenges of the New MillenniumSpeakers: Susan Webreck AlmanUniversity of Pittsburgh; RosannO'Neil, library consultant, formeat Pennsylvania State University.$75 ACRL/PLA members; $100 ALA members; $135 nonmembersTuesday, March 28 9:00 a.m.–5:00 p.m.Howto Maximize Your Resources: Marketing Planning for LibrariesSpeaker: Arlene Farber Sirkin, Washington Resource ConsultinGroup.$105 ACRL/PLA members; $140 Tuesday, March 28 9:00 a.m.–5:00 p.m.Managing Student WorkersSpeaker: Michael Kathman, director of libraries and media, St. John’s University.$105 ACRL/PLA members; $ 140 ALA members; $175 nonmembersTuesday, March 28 9:00 a.m.–5:00 p.m.Teaching the Internet: A Workshop for Internet TrainersSpeaker: Anne Lipow, Library Solutions Institute.$110 ACRL/PLA members; $145 ALA members; $180 nonmembersTuesday, March 28 9:00 a.m.–5:00 p.m.The Practical Librarian: Weavi ng the Present with the New CORESponsored by the Preconference programs are offered on a cost-recovery basis and may be cancelled if there is insufficient registration or for other reasons. If an activity is cancelled, ACRL cannot be responsible for cancellation/change charges or other losses incurred due to the cancellation of a program. P-8 Wednesday, March 29 9:00 a.m.–12:30 p.m.Librarians As Campus LeadersModerator: Mel George, university librarian, Oregon State University. Teams: Diane Y. Ferreira, executive vice president and Derrie Roark, associate vice president of Learning Resources Services, Hillsborough CommunityTuesday, March 28 9:00 a.m.–5:00 p.m.From Documents to Data: Anticipat­ing the Next WaveSpeaker: Dale Lehman, associate professor of economics, Fort Lewis College.$99 ACRL/PLA members; $134 ALA members;$170 nonmembers. (Offere College; Donald W. Farmer, vice president for academic affairs, and Terrence Mech, vice president for information and instructional technologies and director of the library,King's College; Bruce Grube, provost, and Beverly Moore, library director, University of Southern Colorado.$45 ACRL/PLA members; $80 ALA members;$115 nonmembersuesday, March 28 9:00 a.m.–5:00 p.m.Transforming Culture: The Role of Leadership in Creating the Learning OrganizationSpeakers: Shelley E. Phipps, University of Arizona, and Maure P-9Contributed Papers Knowledge Workers and Their OrganizationsThursday 8:30–9:30 a.m.• Undergraduate Perceptions of Library Service: Use of Focus Groups and Surveys in Strategic Planning• UserExpectationsforQuality Library Services Identified through Application of the SERVQU AL Scale in an Academic LibraryThursday 8:30 a.m.–9:30 a.m.• Integrating Library Computer Skill s into a Credit Course at TridentTechnical College• Faculty Attitudes Towards Information Literacy: ASurveyThursday 2:00–3:00 p.m.• Five Societal Revolutions in Thursday 2:00-3:00 p.m.• TQM Training Leads to QC Circle Approach to Problem Solving• FiveS teps to Redefining Workload: An Academic Library Case StudyThursday 2:00-3:00 p.m.• Toppling Hire-archies: Support Staff and the Restructured Library• Comparable Rewards: Librarian Career PathsThursday 2:00–3:00 p.m.• Merging Federal Documents with General Reference: AT ransformation in Usage and in Librarian Stature• Whither the Reference Desk? A History of the FutureFriday 11:00 a.m.–12:00 p.m.• Listening toO urUse P-10 • Permanent White Water: Navigating Change with the Aid of HumorFriday 2:00–3:00 p.m.• Library Anxiety Among College Students: An Exploratory Study• Customer Input into Library Decision- MakingFriday 2:00–3:00 p.m.• Perceptions of Transformational vs. Transactional Leadership in University Libraries• How Do You Flatten an AUL? Making the Transition from a Hierarchical OrganizationFriday 2:00–3:00 p.m.• Acquisitions in Transition: On the Road to the Electronic Library• Incremental Re-Engineering: Changes in Thursday 8:30–9:30 a.m.• A New Service from Libraries: Electronic Publishing• Mainstreaming Electronic Numeric Data Files: The Impact on Technical ServicesThursday 8:30–9:30 a.m.• Luddites in Library Instruction: Back to Basics• The Concept of Equity: Implications for Electronic Reference and Information LiteracyThursday 2:00–3:00 p.m.• Gopher As a Reference Tool: Organization and Use• The Impact of the Internet on the Scholarly Research Process in the Social Sciences and HumanitiesThursday 2:00–3:00 p.m.• p-11 • Characterizing the Modem Library Experi­ence: Rationality or Fantasia?Friday 2:00–3:00 p.m.• Melvil Dewey, CD-ROM's, and the Future ofLibrarianship• Pushing the Envelope: Maximizing the UserExperience through a Statewide InformatioSystemFriday 2:00–3:00 p.m.• You Want It When? Document Delivery in the 1990s• Interlibrary Loan and Customer Satisfaction—How Important Is Delivery SpeedFriday 2:00–3:00 p.m.• Electronic Networks: The Role of the Librarian/Information Specialist: Views froan LIS Classroom• Mea Downtown Pittsburgh’s “Golden Triangle”Society, Economics, and PoliticsThursday 8:00–9:00 a.m.• Winning the War: A Framework for Selecting Electronic Sources of Government Information and Making Them Available• Outsourcing Library Production Functions: The Role of the Leader National Conference Executive CommitteeChairPanel Sessions ChairJoanne R. Euster Sarah B. Watstein University Librarian Assistant Director for University of California, Academic Services IrvineVirginia Commonwealth UniversityPreconferences ChairCathy Henderson Poster Sessions ChairResearch Librarian Thomas M. Peischl University of Texas at Dean of Academic AustinInformation Services Northern Michigan Local Arrangements UniversityChairCharles Lowry Exhibits Advisory University Librarian Co-ChairsCarnegie Mel P-12Panel Programs Knowledge Workers and Their OrganizationsThursday 10:30 a.m.–12:00 p.m.• Benchmarking Quality Library ServiceThursday 10:30 a.m.–12:00 p.m.• Personality Types of Librarians: Implications for the Library Asan Organization and for Recruit­ment to the ProfessionThursday 2:00–3:00 p.m.• Cultural Diversity and Synergy: Collaboration Between Librarians and Academic Computer Center StaffThursday 4:00–5:30 p.m.• The User-centered Library and Library Community Analysis: Making It HappenFriday 4:00–5:30 p.m.• Academi Thursday 10:30 a.m.–12:00 p.m.• The Potential of ATM Technology for Sharing Library Resources and Broadening Access to InformationThursday 10:30 a.m.–12:00 p.m.• Beam Mein, Scottie: Transform­ing Remote Users into Primary UsersThursday 4:00–5:30 p.m.• The Integrated Library: Designing Learning Spaces to Utilize Advanced Technology and Networked InformationThursday 4:00–5:30 p.m.• Moving into the Future through a Gateway LibraryThursday 4:00–5:30 p.m.• Two Case Studies of Access to Research Resources via the P-13 Saturday 8:30–9:30 a.m.• Collaborative Professional Development INforum and Its ImpactSaturday 8:30–9:30 a.m.• The Adult Learner and the New TechnologySaturday 8:30–9:30 a.m.• Digital Libraries: A Mechanism for Resource SharingMulticulturalism and InternationalismThursday 10:30 a.m.–12:00 p.m.• Digitizing African American Resources for Electronic AccessThursday 4:00–5:30 p.m.• Library Schools and Academic Librarianship: Partnering for Diversity in the Global SocietyFriday 4:00–5:30 p.m.• The Internet As a B Western Pennsylvania Conservancyiece. Fallingwater-Frank Lloyd Wright’s masterpThursday 4:00–5:30 p.m.• How Research Libraries Can Help Their Changing UniversitiesThursday 4:00–5:30 p.m.• Library Publishing in the 90's: Future Generations will Ask...Thursday 4:00–5:30 p.m.• Statewide Virtual Library Planning in Virginia: Cornerstones and ComponentsFriday 4:00–5:30 p.m.• Critical Historical Perspectives on Librarianship and TechnologyC&RL News reporters neededShare your ACRL National Conference experiences with a national audience. Brief (150-30 P-14Tours Gray Line Tours of PittsburghUse the form on page P-15 to register directly with Gray Line for the tours described below. Space is limited and is available on a first- come, first-served basis. A tour may also be cancelled due to insufficient registration. In the event a tour is fully booked or cancelled, your fee will be refunded by Gray Line Tours. All tours depart from the Convention Center.1. Cultural PittsburghWednesday, March 299:00a. m.–1:00p.m.Saturday, April 11:30p.m.–4:30p.m.Cost: $17.00Begin with to make the outdoors part of the living space. The trail to Fallingwater estate takes you along a footpath of approximately 1/4 mile. Be sure to wear walking shoes. Box lunch will be provided.4. The Andy Warhol MuseumWednesday, March 2910:00a. m.–1:00p.m.Saturday, April 11:00p.m.–4:00p.m.Cost: $23.00The museum includes drawings, prints, paintings, sculpture, film, audio- and video- tapes, and the extensive archives of the artist’s life.Local Tours and EventsUse the registration form on pages P-19-P-20 to si P-15 watercolors, drawings, original prints, portraits, and photographs.Tour B: Technology TourCamegie-Mellon University. Demonstration distributed information retrieval and management of full text in electronic forUniversity of Pittsburgh, SLIS. Demonstratioof Promenade, an image database of bonsai trees and other flora.University of Pittsburgh, Networked Information Services Group. Demonstration of TElectronic Course Reserve Project and ThElectronic Text Project.2. Gateway Clipper Fleet–Captain’s CharterThursd 3. Evening at the Pittsburgh SymphonySaturday, April 1,8:00 p.m., Heinz Hall Cost: $35.00(Sign up in advance. Pick up tickets when you pick up your conference registration materials.)ACRL has reserved 40 tickets to “Romeo and Juliet Come Alive”, Kirk Muspratt, conductor. The concert will include dramatic readings from the Shakespeare text. P-16 Travel and Hotel InformatiConference HotelsThe Ramada Hotel - One Bigelow SquareDowntown all-suite hotel situated in the center of Steel Plaza.The Westin William PennGrand-style hotel in the heart of the Golden Triangle business district, opposite Mellon Square.Hyatt Regency PittsburghDeluxe contemporary hotel situated down­town atop a nine- floor office building.Pittsburgh VistaSleek 25-story hotel with a 4-story atrium lobby—part of Liberty Center hotel, office, and retail complex. Across the street from iscount Rail to Pittsburgho book rail reservations on Amtrack for 10% Toff their lowest fare, call (800) USA-RAIL.(File #X01óF930)Directions from the Airport to DowntownGetting from the airport to downtown Pittsburgh is easy and convenient. The Airline Transportation Company operates a shuttle service between the airport and downtown hotels every 30 minutes weekdays and every hour evenings and weekends. Taxi, limou­sine, and car rental services are also available.WeatherIn late March and early April, Pittsburgh’s daytime high temperatures average near 40 degrees F., however t P-17 Housing Reservation Form P-18 P-19Advance Registration Form P-20 College & Research Libraries NewsINDEX TO VOL. 55 (1994) Compiled by Eldon W. TamblynComputer data prepared by Kathy L. (Kit) Dusky Portland State University, Oregon AAbbott, Thomas E., letter to the ed., 631 Abell, Millicent D., retired & port., 382- 83Abston, Deborah, “Racial & ethnic di­versity: information exchange,” 673 Academic or Research Librarian of theYear Award, 1994, 203; 1995, 502 Acquisitions (by author, subject, or title): Ackroyd, Peter, 443; Allen, JamesE., 380; Bernstein, Leonard, 33; Caucasus Mtns., 680; Chicano lit., 443; Children’s books, 226; Children’slit., 226 (CRL, 95; illus., 380); Civilrights (Pauley), 33; CRL (children’slit.), 95; Corona (Ber 439; McGuane, Thomas, 380; McMillan, Horace J., 302; Madagas­car, 95; Martin, Geo. R. R., 33, 443; Meiji era (Natl. Diet Lib.), 33; Melville, Herman (Sealts), 380; Mexican/Mexican- American hist., 443; Moore (James) family, 680; Natl. Diet Lib. (Meiji era), 33; NNHW archives, 226; Naval hist. (Sheridan), 32; Pauley, Frances F. (civil rights), 33; PEN American Ctr., 302; Peters (Jo­seph & Ruth) Collections (retablo paintings), 704-5; Poetry (Robt. Creeley Archive), 33; Retablo paint­ings (Peters), 704-5; Sch Natl. Sporting, 94; NYPL, 95, 163; NYSL, 163, 380; NYU, 443; North­western U., 95; Princeton U., 302; St. Joseph U., 704-5; Southwest Tex. State U., 516; Stanford U., 33, 443; Tex. A&M U., 33, 443; U. of Ariz., 226, 443; UC (Riverside, 95; Santa Barbara, 226, 302,605); U. of Colo., 33; UI, U-C, 95; UN, Las Vegas, 302- 3; U. of N. B., 680; UNC, Greens­boro, 380; U. of Southern Calif., 303, clarification, 439; UT (Arlington, 163, 605, 680; Austin, 302); U. of Water­loo, Ont., 680; U. of Wis. (Madison, 380; Mi FILING is word-by-word (ALA, 1968).ABBREVIATIONS: Standard abbreviations are used except in titles. Names of some organizations, ALA, ACRL, LC, etc., are also abbreviated and are alphabetized as if spelled out. Special abbreviations:appt.appointmentf.foundationport.portraitprof.profileprog.programSPECIAL USAGES: More than one reference per page is indicated in parentheses. Under the heading “Acquisitions (by author, subject, or title)" parentheses may enclose donors’ names (for subjects) or subjects (for na Index to volume 55, 1994 / 1-1 1-2 / C&RL News preconferences in Miami Beach,” 214-16; “Pittsburgh offers prizes,” 337; “Presenters on networking sought,” 6; “Represent ACRL in Mi­ami Beach,” 189ALA, “Customer feedback—how to getit,” 64-65ALA, Exec. Director, “Martinez takes top post at ALA” & port., 335ALA, “International library fellows begin assignments” & photo., 36ALA, Midwinter Meeting, 1994, 208-10 ALA, President, “Customer service: the heart of a library” & port., 63ALA, ‘“Write for America’s libraries’ cam­paign goes online,” 67“ALA and ACRL ex ACRL, “Breivik and Pastine share plans for ACRL,” 151-55ACRL, “A bridge between ACRL and other organizations,” 364-65ACRL, Budget & Finance Comm. Chair, “Financial report” & port., 669-72ACRL, “Candidates for ALA Council,” 211ACRL, “C&RLNewsNet,” 210ACRL, CLS, CLIP notes, #17,61; #18,189ACRL, CLS, “Compilers needed for CLIP notes,” 253; Emergency and disas­ter planning for college libraries (CLIP note #17), published, 6l; Staff development and continuing edu­cation (CLIP note #18), published, 189ACRL, CLS, ACRL, “Order your Annual Conference audiocassettes,” 488ACRL, Past-Presidents, photo., 363 ACRL, President, appt. & port., 228; “College libraries and the new tech­nology,” 196-97; “Meet the candi­dates,” 738; “Message” & port., 654- 55; photo., 483ACRL, RBMS, Katharine Kyes Leab and Daniel J. Leab American Book Prices Current Exhibition Catalogue Awards, 1994, 206; 1995, 506ACRL, RBMS, Security Comm., “Guide­lines regarding thefts in libraries: draft version,” 289-94ACRL, RBMS, “Will rescind Guidelines on Index to volume 55, 1994 /1-3 Awards, 96 (2), 164, 202-6 (9), 227, 252, 253, 305, 444-45 (7), 502-7, 517, 681-82, 749BBain-Kerr, Janice W., appt., 517-18Bake, William, “Summer meadows on Snake Mountain near Trade, Ten­nessee” photo., cover, no. 3Baker, Thomas, “The swinging polka” sheet music illus., (photo., 401)Baker, Zachary M., news note, 606Baker & Taylor, Academic or Research Librarian of the Year Award, 1994, 203; 1995, 502Baldridge, Alan, retired, 35BBW, 1994, & illus., 403Barbee, Annis, photo., 728Barksdale-Hall, Roland C., app “Bradley Univ. digitizes images,” 335Branch, Katherine A., appt., 34“The Brandeis reality,” Herman, 146-47Breivik, Patricia Senn, ACRL vice-presi- dent & port., 433-34; photo., 493; “Plans for ACRL” & port., 151-54“A bridge between ACRL and other organizations,” Coppola, 364-65Brokaw, Stacia, “Carpeting your library,” 410-12Brown U., “Books, computers, and the Pushmi-Pullyu,” 84-86Brunswick, Sheldon, deceased, 447Bryant, Douglas W., deceased, 610Bunge, Charles, “ALA candidates’ fo­rum” & port., 208-9Burckel noise,” 81-83 (logo, 57), comment, 258“Clinton’s community service idea be­comes reality,” 187CLIP notes, ACRL, #17, 61; #18, 189CLIP notes, ACRL, “Compilers needed,” 253Close, Glenn, photo., 537CNI, “ACRL and CNI identify use of networks in teaching,” 336; “Net­worked information technologies: CNI report,” 337“CNI: optimizing public and private interests,” Kirk, 24-25“Collection policies for your curriculum materials center,” ACRL, 60C&RL, “Applications/nominations invited for C&RL editor,” 467; “Editor so 1-4 / C&RL News Cooke, Eileen, retired & port., 36Coon, Jeffrey A., “Internet resources for religious studies” (54:635-37), clari­fication, 6Cooper, Carol, photo., 503Coppola, Elaine, “A bridge between ACRL and other organizations, ” 364- 65“Copyright holders information on In­ternet,” 555Cornell, Alice, news notes, 164, 381“Cornell is Internet site for USDA statis­tics,” 251Cornell U., “Selecting a preservation photocopy machine,” 14-18, cor­rection, 192Corp. for Natl. & Community Service, “Clinton’s community service ide DeLon, Barbara, “Job descriptions: what they are, are not, and can be,” 339- 40Diablo Valley Coll., “Reference rover: the hesitant patron’s best friend,” 354-57“DIALOG launches online copyright compliance service,” 404Dickens, Charles, Martin Chuzzelwit drawing, 465Dimes-Smith, Judy B., deceased, 166Distinguished Education and Behavioral Sciences Librarian Award, 1994,204; 1995, 504Doctoral Dissertation Fellowship, 1995, 504-5“Documents from former Soviet Union available through OCLC PRISM III,” 404“Don’t l “Faculty status for librarians? a response,” Hill, 26“Faculty status provides clout,” Schroeder, 147-48Fair, Phyllis, duties & port., 498Färber, Evan Ira, retired & port., 229-30Farley, Richard Alan, deceased, 751Farmer, Frances, deceased, 37Fatzer, Jill, photo., 493Ferry, Nelson A., “Cutting down on crime in the library,” 428-29“First peoples and the Internet,” Bell, 633-35Fleischer, Mary Beth, retired, 98 Florida, “Coconut grove,” 248 (photo., cover, no. 5)“Florida’s LINCC joins 28 community colleges and Index to volume 55, 1994 /1-5 Grants (by grantee): AAS, 93; AIP, 679; ALA, 162, 604; Art Inst, of Chicago, 225; Assn. for Community Based Educ., 379; Bronx Educ. Services, 379; Calif. Inst, of Tech., 225; Calif. State Polytechnic U., 225; Carnegie Mellon U., 748; Chatham Coll., 679; Claremont Colls., 225; Cleveland State U., 162; Coll. of DuPage, 627; Columbia U., 515; Dalhousie U., 93, 515; Dance Heritage Coalition, 604; Drexel U., 679; Folger Shakespeare, 379; Geo. Wash. U., 31; Harvard IL,31, 225, 515; Hiram Coll., 1Holston Academic USA, 516; Council for IndependentColls., 679; Culpeper (Charles E.) F.,301,605; Cutler (Aina Swan & HenryHarrington) Fund, 31; DeFluri, Richard, 31; Delmas (Gladys Krieble)F., 379; Devorris (Donald & Nancy),31; Dreyfus (Camille & Henry) F.,380,679; Ford F., 515; Getty (J. Paul)Trust, 515; Getty Grant Prog., 32;Hannah Inst, for the Hist, of Medicine, 604; Heinz (Howard & Vira I.)endowments, 748; Heinz III (Teres& H. J.) F., 748; Heinz Co. F., 7482; HEA, 31-32 (2), 225, 301 (2), 379442,604,679,748 (2);Hoblitz Haddock, Mike, “Are you thinking about writing a bibliography?” 471-72,497Hagle, Claudette, photo., 512Hale, Martha, news note, 227Hamilton, Malcolm C., letter to the ed., 80Hammond, George P., deceased, 307-8Hancock, Lee, “Internet resources for health and medicine,” 564-66, 605“Handheld computer links to library via cellular communication,” U. of Southern Ala., 5-6Hardesty, Larry, “College library mentor program,” 7Harper, Shirley F., deceased, 447Harris, Carolyn Hixson, deceased, 230Hartman, Wilma L., re 1-6 / C&RL News “Imaging initiative launched by Getty,” 627“In the News," Davis, 4, 58, 122, 186, 250, 334, 402, 466, 554, 626, 706“Indiana builds three African American special collections,’’Jackson-Brown, 75, 83Ind. U., “INforum: building strong part­nerships,” 560-63, correction, 680“IU-Bloomington to host videoconference,” 563INFORMA Conference, 5th, 1994, Point Clear, Ala., “Images as information resources,” 346-47, 365Information Infrastructure Task Force, “Announces computer bulletin board,” 123-24“Information liter “Internet resources for the space sci­ences,” Pasicznyuk, 725-26“Internet resources for women’s stud­ies,” Glazier, 139-41,143, comments, 258“Internet reviews,” Amato, ed., 89, 95, 159-60,220-21,296-97,375-76,438- 39, 510-12, 599-600, 674-75, 744-45“Internet sources of government infor­mation,” Gumprecht, 19-22“Internet teleconference to be aired,” 628“Iowa completes automation study,” 188 Iowa State U., “Two-millionth book cel­ebrates women in science,” 188JJackson, Archer Sims, deceased, 610Jackson-Brown, “Message from the president” & port., 654-55; photos., 483, 492-93, 503, 668Knox, Jim, retired, 37Kobulnicky, Paul, appt. & port., 682Kopp, James J., appt. & port., 518Kozlov, Anna, retired, 37Krassovsky, Larissa, retired, 37Kreitz, Patricia, photo., 483Kreitzburg, M. J., retired, 230Krishnamurthy, Ramesh, photo., 558Kuntz, Patricia S., “African studies com­puter resources,” 68-73LLaGuardia, Cheryl, “The upside of down­sizing: using BI to cope,” 362-63Lamont, Joyce, retired, 609Landeck, Mary, retired, 446La Index to volume 55, 1994 /1-7 Lyders, Richard A., retired, 307Lyle, Guy Redvers, deceased & port., 610Lynch, Mary Jo, “New national numbers on academic libraries,” 630-31; news note & port., 444-45Lynn, M. Stuart, appt., 607MMcCallister, Myrna J., appt. & port., 607McChesney, John, “To address ACRL’s 7th National Conference” & port., 650McClure, Charles R., news note, 445McComb, Ralph W., deceased, 99McCoy, Jacquelyn, photos., 492, 668McDonald, John P., deceased & port., 99McKinzie, Steve, “Bibliographic instruc­tion or research: what’s Miller, Carolyn, retired, 609Miller, Rush G., appt. & port., 682; “Quality management for today’s academic library,” 406-9, 422Miller, Shelley, deceased, 308Minick, Evelyn, “Carpeting your library,” 410-12Minot State U., “Censorship in an aca­demic library,” 76-78, 83Miriam Dudley Bibliographic Instruc­tion Librarian Award, 1994, 202, 204 & photo., 504; 1995, 502-3Moffett, William A., news note, 681-82Molenaer, Harriet, deceased, 99“Monitor as mentor: Internet’s role in professional growth,” George, 142- 43 “No food, no drink, no noise,” Clement, 81-83 (logo, 57), comment, 258NCSU, quilt photo., 188“NCSU entrepreneurs aim high” & photo., Davis, 728, 750Northwestern U., “Staff-based policy building,” 730, 733NOTIS, “CUNY and SUNY share re­sources,” 253; “SilverPlatter signs agreements with CARL and NOTIS,” 252NOTIS Systems, “Dynix and NOTIS Sys­tems consolidated,” 467“NOTIS Systems introduces WinPAC,”405Nuckles, Nancy, “Images as information resources,” 346-47, 365; “Louisiana network links libraries,” 414-15Nu 1-81 C&RL News Peischl, Thomas M., appt. & port., 381; Rankin, Juliann, “The faculty electronic research center,” 127-28Rare Books and Manuscripts Librarian­ ship Award, 1995, 506-7 “RBMS will rescind Guidelines on manu­scripts and archives packet,” 190 “Readers are pleased,” Sankey, 429Ready, Sandra, photos., 492-93, 668 Rebman, Elisabeth H., news note, 517“Recruit the best!” C&RL news, 378“Reference rover: the hesitant patron’s best friend,” Ramirez, 354-57 Reichel, Mary, photo., 493“Reinventing libraries: the Stephen F. Austin experience” & photo., Cage, “Financial report” & port., 669-72;photos., 492, 668Pa. State U., “No food, no drink, nonoise,” 81-83 (logo, 57), comment,258“People in the news, 11, 34-37, 97-99(Spiegel, 164-66,227-30,305-8,381-83, 444-47, 517-20, 606-10, 681-84,749-51)Perreault, J. M., letter to the ed., 80, 83Perry, Margaret, retired & port., 166Person, Roland C., “Cutting down oncrime in the library,” 428-29Peters, Joseph & Ruth, retablo paintings,704-5 (photos., cover, no. 11, &705)Peterson, Carole M., appt., 305-6Pforzheimer (Carl & Scharmer, Roger, retired, 609Schrodt, Paul, appt., 682Schroeder, Carol, “Faculty status pro­vides clout,” 147-48Scilken, Marvin H., letter to the ed., 507Scott, Patricia A., “No food, no drink, no noise,” 81-83 (logo, 57), comment, 258Scudder, Mary C., retired, 609Seal, Robert A., appt., 228; news note, 606“Searching for darlings: the quest for professional status,” Ring (54:641- 43), comments, 145-48“Selecting a preservation photocopy machine,” Wright, 14-18, correc­tion, 192Seymour, Diana Woods, deceased Index to volume 55, 1994 /1-9 cation (CLIP note #18), published, ACRL, 189“Standards for college libraries, 1995 edition, draft,” ACRL, 261-72, 294“Standards for community, junior, and technical college learning resources programs,” AECT/ACRL, 1994, 274- 87, 572-85Starr, Kevin, appt., 682SUNY, “CUNY and SUNY share re­sources,” 253“SUNY applies educational technology,” 336Stearns, Beverly, “Quality management for today’s academic library,” 406-9, 422Steen, Judy, retired, 609Stephen F. Austin State U., “Reinventing libraries” & photo., 46 Tucker, Deborah, news note, 517Turner, Philip, news note, 445Turock, Betty J., “ALA candidates’ fo­rum” & port., 210“25 years at the Kenneth Spencer Re­search Library,” Mason, 9-12“Two-millionth book celebrates womenin science,” 188U“ULS business meeting highlights,”Munroe, 200“ULS discusses virtual libraries and pub­lishing,” 201“ULS in Miami—leadership is the focus,”556-57“UnCover Reveal unveiled,” 335USDA, “Cornell is Internet site for USDAstatistics,” 251USIA, “International library fellows be­gin assig “Voice mail at the reference desk,” Frisch, 343-45Vosper, Robert, deceased, 610W,XWagman, Frederick H., deceased, 383Walker, Marella, deceased, 383Wallace, Linda K., “Customerfeedback— how to get it,” 64-65Washington, George, Thanksgiving day proclamation photo., 405Wash. & Lee U., “Univ. of Alabama and Washington & Lee dedicate librar­ies” & photo. & poster, 469“Washington hotline,” Bradley, 741-42; Henderson, 29, 87, 218, 226, 373, 376, 597, 651, 681Watson, Linda, news note, 682Watters, Eve, photo., 404Th