april11a.indd April 2011 201 C&RL News In theIn the Welcome to the April 2011 issue of C&RL News. As new mobile technologies such as tablets continue to increase in popularity, many libraries are experimenting with ways to incorporate these devices into their servic- es. Sara Q. Thompson outlines the Briar Cliff University Bishop Mueller Library’s success at checking out tablets for patron use in her ar- ticle “Setting up an iPad program.” Librarians at Southern Illinois University are incorporating iPads into their roving reference initiatives. Megan Lotts and Stephanie Graves discuss the program in their article “Using the iPad for reference services.” With the large number of choices available, selecting apps for library iPads and other mobile devices can be a daunting task. Lori Barile provides tips of app collection develop- ment, along with creating and developing mobile Web sites, in this month’s Internet Resources column “Mobile technologies for libraries.” Publisher ebook policies have been a major topic of discussion among librarians for the past couple of months. Jenni Terry outlines the work of ALA task forces chraged with examining elec- tronic content issues in the Washington Hotline department. Preserving institutional memory and his- tory through special collections and archives is an essential function of college and univer- sity libraries. Eddie Woodward makes “The case for a university archivist” in this issue’s The Way I See It essay. Reacting to patron needs and providing just in time services can lead to a more nimble library. Erika L. Gavillet of Newcastle Univer- sity writes about her library’s experiments with “The ‘just do it’ approach to customer service development” this month. Make sure to check out the other features and columns this month, including the fi rst installment of our profi les of the 2011 ACRL award winners and the latest edition of the Job of a Lifetime column. Thanks for reading the News. —David Free, editor-in-chief dfree@ala.org