id author title date pages extension mime words sentence flesch summary cache txt crl-12495 Burns, Robert W. The Evaluation of Information Services and Products (Book Review) 1973-01-01 4 .pdf application/pdf 2825 133 55 In conclusion, this reviewer would char- acterize the book as a successful initial at- tempt to codify a formalized methodology for the study of document transfer systems. The latter are useful tools for the study of information systems, but they remain intrinsically different. cache/crl-12495.pdf txt/crl-12495.txt