id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-12783	Kiewitt, Eva L.	A User Study of a Computer Retrieval System	1975-11-01	6	.pdf	application/pdf	3117	171	65	7 There are various techniques of an- alyzing user needs. A review of these 460 I College & Research Libraries • November 1975 studies of user needs and the methods used to determine their requirements showed that the most viable method of studying the PROBE users was the criti- cal incident technique.	cache/crl-12783.pdf	txt/crl-12783.txt