id author title date pages extension mime words sentence flesch summary cache txt crl-25114 Potnis, Devendra; Mallary, Kevin Analyzing Service Divide in Academic Libraries for Better Serving Disabled Patrons Using Assistive Technologies 2021-09-02 20 .pdf application/pdf 10040 425 36 The analysis of qualitative responses, including more than 1,400 quotations, elicited from academic library administrators and librarians in 186 public universities across the United States, reveals that academic libraries encounter 51 challenges related to the knowledge and skills of librarians, hardware and software concerns, institutional factors, finances, and external actors, when serving disabled patrons with AT. 879 Analyzing Service Divide in Academic Libraries for Better Serving Disabled Patrons Using Assistive Technologies Devendra Potnis and Kevin Mallary* Academic libraries invest thousands of dollars in assistive technologies (AT) for enhanc- ing the delivery of information services to disabled patrons. cache/crl-25114.pdf txt/crl-25114.txt