id author title date pages extension mime words sentence flesch summary cache txt crl-25205 Matienzo, Mark A. Esther Milne. Email and the Everyday: Stories of Disclosure, Trust, and Digital Labor. Cambridge, MA: MIT Press, 2021. 336p. Hardcover, $35.00 (ISBN 978-0-262-04563-6). 2021-11-02 3 .pdf application/pdf 1767 70 45 Email and the Everyday meets Milne’s goal of addressing the complexity of email as a ubiq- uitous media landscape through evocative and familiar stories of the everyday drawn from her research methodology and contextualized through additional examples drawn from sec- ondary sources. While bureaucracy is commonly viewed as reducing emotion or affect, Milne describes a slippage from the conventional register as “bureaucratic intensity,” wherein affect bubbles to the surface in work email in ways that are in hindsight recognized as unacceptable. cache/crl-25205.pdf txt/crl-25205.txt