id sid tid token lemma pos crl-13861 1 1 college college NOUN crl-13861 1 2 and and CCONJ crl-13861 1 3 research research NOUN crl-13861 1 4 libraries library NOUN crl-13861 1 5 application application NOUN crl-13861 1 6 of of ADP crl-13861 1 7 a a DET crl-13861 1 8 methodology methodology NOUN crl-13861 1 9 analyzing analyze VERB crl-13861 1 10 user user NOUN crl-13861 1 11 frustration frustration NOUN crl-13861 1 12 gene gene NOUN crl-13861 1 13 k. k. NOUN crl-13861 1 14 rinkel rinkel PROPN crl-13861 1 15 and and CCONJ crl-13861 1 16 patricia patricia PROPN crl-13861 1 17 mccandless mccandless NOUN crl-13861 1 18 a a DET crl-13861 1 19 user user NOUN crl-13861 1 20 satisfaction satisfaction NOUN crl-13861 1 21 study study NOUN crl-13861 1 22 was be AUX crl-13861 1 23 undertaken undertake VERB crl-13861 1 24 at at ADP crl-13861 1 25 the the DET crl-13861 1 26 university university PROPN crl-13861 1 27 of of ADP crl-13861 1 28 illinois illinois PROPN crl-13861 1 29 at at ADP crl-13861 1 30 urbana urbana PROPN crl-13861 1 31 - - PUNCT crl-13861 1 32 champaign champaign PROPN crl-13861 1 33 in in ADP crl-13861 1 34 an an DET crl-13861 1 35 attempt attempt NOUN crl-13861 1 36 to to PART crl-13861 1 37 demonstrate demonstrate VERB crl-13861 1 38 and and CCONJ crl-13861 1 39 analyze analyze VERB crl-13861 1 40 an an DET crl-13861 1 41 application application NOUN crl-13861 1 42 of of ADP crl-13861 1 43 the the DET crl-13861 1 44 kantor kantor NOUN crl-13861 1 45 branching branch VERB crl-13861 1 46 analysis analysis NOUN crl-13861 1 47 of of ADP crl-13861 1 48 user user NOUN crl-13861 1 49 frustration frustration NOUN crl-13861 1 50 in in ADP crl-13861 1 51 another another DET crl-13861 1 52 environment environment NOUN crl-13861 1 53 . . PUNCT crl-13861 2 1 the the DET crl-13861 2 2 impact impact NOUN crl-13861 2 3 of of ADP crl-13861 2 4 an an DET crl-13861 2 5 automated automate VERB crl-13861 2 6 circulation circulation NOUN crl-13861 2 7 system system NOUN crl-13861 2 8 with with ADP crl-13861 2 9 public public ADJ crl-13861 2 10 access access NOUN crl-13861 2 11 to to PART crl-13861 2 12 use use VERB crl-13861 2 13 availability availability NOUN crl-13861 2 14 of of ADP crl-13861 2 15 materials material NOUN crl-13861 2 16 was be AUX crl-13861 2 17 monitored monitor VERB crl-13861 2 18 as as SCONJ crl-13861 2 19 was be AUX crl-13861 2 20 direct direct ADJ crl-13861 2 21 user user NOUN crl-13861 2 22 access access NOUN crl-13861 2 23 and and CCONJ crl-13861 2 24 partially partially ADV crl-13861 2 25 controlled control VERB crl-13861 2 26 access access NOUN crl-13861 2 27 to to ADP crl-13861 2 28 materials material NOUN crl-13861 2 29 . . PUNCT crl-13861 3 1 the the DET crl-13861 3 2 paper paper NOUN crl-13861 3 3 also also ADV crl-13861 3 4 discusses discuss VERB crl-13861 3 5 satisfaction satisfaction NOUN crl-13861 3 6 rates rate NOUN crl-13861 3 7 and and CCONJ crl-13861 3 8 causes cause NOUN crl-13861 3 9 of of ADP crl-13861 3 10 user user NOUN crl-13861 3 11 frustration frustration NOUN crl-13861 3 12 in in ADP crl-13861 3 13 relation relation NOUN crl-13861 3 14 to to ADP crl-13861 3 15 academic academic ADJ crl-13861 3 16 status status NOUN crl-13861 3 17 and and CCONJ crl-13861 3 18 prior prior ADJ crl-13861 3 19 use use VERB crl-13861 3 20 experience experience NOUN crl-13861 3 21 . . PUNCT crl-13861 4 1 the the DET crl-13861 4 2 results result NOUN crl-13861 4 3 support support VERB crl-13861 4 4 the the DET crl-13861 4 5 concept concept NOUN crl-13861 4 6 that that SCONJ crl-13861 4 7 a a DET crl-13861 4 8 hierarchy hierarchy NOUN crl-13861 4 9 of of ADP crl-13861 4 10 categories category NOUN crl-13861 4 11 provides provide VERB crl-13861 4 12 a a DET crl-13861 4 13 useful useful ADJ crl-13861 4 14 methodology methodology NOUN crl-13861 4 15 for for ADP crl-13861 4 16 analysis analysis NOUN crl-13861 4 17 of of ADP crl-13861 4 18 user user NOUN crl-13861 4 19 frustration frustration NOUN crl-13861 4 20 , , PUNCT crl-13861 4 21 but but CCONJ crl-13861 4 22 the the DET crl-13861 4 23 scope scope NOUN crl-13861 4 24 and and CCONJ crl-13861 4 25 definition definition NOUN crl-13861 4 26 of of ADP crl-13861 4 27 those those DET crl-13861 4 28 categories category NOUN crl-13861 4 29 must must AUX crl-13861 4 30 be be AUX crl-13861 4 31 environment environment NOUN crl-13861 4 32 specific specific ADJ crl-13861 4 33 . . PUNCT crl-13861 4 34 ecent ecent PROPN crl-13861 4 35 library library PROPN crl-13861 4 36 literature literature PROPN crl-13861 4 37 includes include VERB crl-13861 4 38 a a DET crl-13861 4 39 number number NOUN crl-13861 4 40 of of ADP crl-13861 4 41 studies study NOUN crl-13861 4 42 on on ADP crl-13861 4 43 library library NOUN crl-13861 4 44 effectiveness effectiveness NOUN crl-13861 4 45 considered consider VERB crl-13861 4 46 in in ADP crl-13861 4 47 relation relation NOUN crl-13861 4 48 to to ADP crl-13861 4 49 a a DET crl-13861 4 50 given give VERB crl-13861 4 51 set set NOUN crl-13861 4 52 of of ADP crl-13861 4 53 users user NOUN crl-13861 4 54 and and CCONJ crl-13861 4 55 book book NOUN crl-13861 4 56 availability availability NOUN crl-13861 4 57 that that PRON crl-13861 4 58 employ employ VERB crl-13861 4 59 the the DET crl-13861 4 60 techniques technique NOUN crl-13861 4 61 of of ADP crl-13861 4 62 operations operation NOUN crl-13861 4 63 research research NOUN crl-13861 4 64 . . PUNCT crl-13861 5 1 1 1 NUM crl-13861 5 2 various various ADJ crl-13861 5 3 suggestions suggestion NOUN crl-13861 5 4 have have AUX crl-13861 5 5 been be AUX crl-13861 5 6 made make VERB crl-13861 5 7 regarding regard VERB crl-13861 5 8 ap1,ropriate ap1,ropriate X crl-13861 5 9 types type NOUN crl-13861 5 10 of of ADP crl-13861 5 11 performance performance NOUN crl-13861 5 12 measures measure NOUN crl-13861 5 13 . . PUNCT crl-13861 6 1 however however ADV crl-13861 6 2 , , PUNCT crl-13861 6 3 as as ADP crl-13861 6 4 yet yet ADV crl-13861 6 5 there there PRON crl-13861 6 6 are be VERB crl-13861 6 7 no no DET crl-13861 6 8 universally universally ADV crl-13861 6 9 accepted accept VERB crl-13861 6 10 standards standard NOUN crl-13861 6 11 or or CCONJ crl-13861 6 12 methods method NOUN crl-13861 6 13 for for ADP crl-13861 6 14 the the DET crl-13861 6 15 study study NOUN crl-13861 6 16 of of ADP crl-13861 6 17 library library PROPN crl-13861 6 18 effectiveness effectiveness PROPN crl-13861 6 19 . . PUNCT crl-13861 7 1 capability capability NOUN crl-13861 7 2 indexes index NOUN crl-13861 7 3 and and CCONJ crl-13861 7 4 satisfaction satisfaction NOUN crl-13861 7 5 indexes index NOUN crl-13861 7 6 of of ADP crl-13861 7 7 library library NOUN crl-13861 7 8 effectiveness effectiveness NOUN crl-13861 7 9 are be AUX crl-13861 7 10 among among ADP crl-13861 7 11 those those DET crl-13861 7 12 measures measure NOUN crl-13861 7 13 gaining gain VERB crl-13861 7 14 increasing increase VERB crl-13861 7 15 acceptance acceptance NOUN crl-13861 7 16 for for ADP crl-13861 7 17 evaluating evaluate VERB crl-13861 7 18 library library NOUN crl-13861 7 19 performance performance NOUN crl-13861 7 20 . . PUNCT crl-13861 8 1 some some DET crl-13861 8 2 form form NOUN crl-13861 8 3 of of ADP crl-13861 8 4 capability capability NOUN crl-13861 8 5 index index NOUN crl-13861 8 6 appears appear VERB crl-13861 8 7 to to PART crl-13861 8 8 be be AUX crl-13861 8 9 the the DET crl-13861 8 10 appropriate appropriate ADJ crl-13861 8 11 tool tool NOUN crl-13861 8 12 for for ADP crl-13861 8 13 collection collection NOUN crl-13861 8 14 evaluation evaluation NOUN crl-13861 8 15 and and CCONJ crl-13861 8 16 is be AUX crl-13861 8 17 especially especially ADV crl-13861 8 18 valuable valuable ADJ crl-13861 8 19 for for ADP crl-13861 8 20 selection selection NOUN crl-13861 8 21 or or CCONJ crl-13861 8 22 analysis analysis NOUN crl-13861 8 23 of of ADP crl-13861 8 24 research research NOUN crl-13861 8 25 collections collection NOUN crl-13861 8 26 . . PUNCT crl-13861 9 1 satisfaction satisfaction NOUN crl-13861 9 2 indexes index NOUN crl-13861 9 3 tend tend VERB crl-13861 9 4 to to PART crl-13861 9 5 address address VERB crl-13861 9 6 the the DET crl-13861 9 7 delivery delivery NOUN crl-13861 9 8 of of ADP crl-13861 9 9 services service NOUN crl-13861 9 10 to to PART crl-13861 9 11 fulfill fulfill AUX crl-13861 9 12 expressed express VERB crl-13861 9 13 demand demand NOUN crl-13861 9 14 . . PUNCT crl-13861 10 1 these these DET crl-13861 10 2 measures measure NOUN crl-13861 10 3 are be AUX crl-13861 10 4 complementary complementary ADJ crl-13861 10 5 in in ADP crl-13861 10 6 that that DET crl-13861 10 7 improvement improvement NOUN crl-13861 10 8 of of ADP crl-13861 10 9 immediate immediate ADJ crl-13861 10 10 or or CCONJ crl-13861 10 11 expressed express VERB crl-13861 10 12 demand demand NOUN crl-13861 10 13 for for ADP crl-13861 10 14 titles title NOUN crl-13861 10 15 should should AUX crl-13861 10 16 also also ADV crl-13861 10 17 improve improve VERB crl-13861 10 18 the the DET crl-13861 10 19 long long ADJ crl-13861 10 20 - - PUNCT crl-13861 10 21 range range NOUN crl-13861 10 22 research research NOUN crl-13861 10 23 values value NOUN crl-13861 10 24 of of ADP crl-13861 10 25 a a DET crl-13861 10 26 collection collection NOUN crl-13861 10 27 . . PUNCT crl-13861 11 1 in in ADP crl-13861 11 2 light light NOUN crl-13861 11 3 of of ADP crl-13861 11 4 current current ADJ crl-13861 11 5 budget budget NOUN crl-13861 11 6 restrictions restriction NOUN crl-13861 11 7 , , PUNCT crl-13861 11 8 further further ADJ crl-13861 11 9 refinement refinement NOUN crl-13861 11 10 of of ADP crl-13861 11 11 a a DET crl-13861 11 12 satisfaction satisfaction NOUN crl-13861 11 13 index index NOUN crl-13861 11 14 could could AUX crl-13861 11 15 provide provide VERB crl-13861 11 16 the the DET crl-13861 11 17 basis basis NOUN crl-13861 11 18 for for ADP crl-13861 11 19 more more ADV crl-13861 11 20 efficient efficient ADJ crl-13861 11 21 use use NOUN crl-13861 11 22 of of ADP crl-13861 11 23 existing exist VERB crl-13861 11 24 resourses resourse NOUN crl-13861 11 25 . . PUNCT crl-13861 12 1 user user NOUN crl-13861 12 2 satisfaction satisfaction NOUN crl-13861 12 3 is be AUX crl-13861 12 4 a a DET crl-13861 12 5 loosely loosely ADV crl-13861 12 6 defined define VERB crl-13861 12 7 concept concept NOUN crl-13861 12 8 in in ADP crl-13861 12 9 contemporary contemporary ADJ crl-13861 12 10 librarianship librarianship NOUN crl-13861 12 11 . . PUNCT crl-13861 13 1 it it PRON crl-13861 13 2 has have AUX crl-13861 13 3 frequently frequently ADV crl-13861 13 4 been be AUX crl-13861 13 5 qualified qualify VERB crl-13861 13 6 by by ADP crl-13861 13 7 terms term NOUN crl-13861 13 8 such such ADJ crl-13861 13 9 as as ADP crl-13861 13 10 immediate immediate ADJ crl-13861 13 11 ( ( PUNCT crl-13861 13 12 time time NOUN crl-13861 13 13 related relate VERB crl-13861 13 14 ) ) PUNCT crl-13861 13 15 or or CCONJ crl-13861 13 16 by by ADP crl-13861 13 17 source source NOUN crl-13861 13 18 ( ( PUNCT crl-13861 13 19 i.e. i.e. X crl-13861 13 20 , , PUNCT crl-13861 13 21 local local ADJ crl-13861 13 22 versus versus ADP crl-13861 13 23 interlibrary interlibrary ADJ crl-13861 13 24 or or CCONJ crl-13861 13 25 network network NOUN crl-13861 13 26 lending lending NOUN crl-13861 13 27 implying imply VERB crl-13861 13 28 length length NOUN crl-13861 13 29 of of ADP crl-13861 13 30 loan loan NOUN crl-13861 13 31 , , PUNCT crl-13861 13 32 delivery delivery NOUN crl-13861 13 33 time time NOUN crl-13861 13 34 , , PUNCT crl-13861 13 35 etc etc X crl-13861 13 36 . . X crl-13861 13 37 ) ) PUNCT crl-13861 13 38 or or CCONJ crl-13861 13 39 by by ADP crl-13861 13 40 complexity complexity NOUN crl-13861 13 41 of of ADP crl-13861 13 42 the the DET crl-13861 13 43 access access NOUN crl-13861 13 44 process process NOUN crl-13861 13 45 ranging range VERB crl-13861 13 46 from from ADP crl-13861 13 47 hands hand NOUN crl-13861 13 48 - - PUNCT crl-13861 13 49 on on ADP crl-13861 13 50 browsing browsing NOUN crl-13861 13 51 , , PUNCT crl-13861 13 52 which which PRON crl-13861 13 53 allows allow VERB crl-13861 13 54 almost almost ADV crl-13861 13 55 instantaneous instantaneous ADJ crl-13861 13 56 satisfaction satisfaction NOUN crl-13861 13 57 of of ADP crl-13861 13 58 a a DET crl-13861 13 59 newly newly ADV crl-13861 13 60 discovered discover VERB crl-13861 13 61 need need NOUN crl-13861 13 62 , , PUNCT crl-13861 13 63 to to PART crl-13861 13 64 reference reference VERB crl-13861 13 65 assistance assistance NOUN crl-13861 13 66 in in ADP crl-13861 13 67 providing provide VERB crl-13861 13 68 either either CCONJ crl-13861 13 69 bibliographic bibliographic ADJ crl-13861 13 70 information information NOUN crl-13861 13 71 or or CCONJ crl-13861 13 72 specific specific ADJ crl-13861 13 73 facts fact NOUN crl-13861 13 74 by by ADP crl-13861 13 75 use use NOUN crl-13861 13 76 of of ADP crl-13861 13 77 online online ADJ crl-13861 13 78 retrieval retrieval NOUN crl-13861 13 79 services service NOUN crl-13861 13 80 . . PUNCT crl-13861 14 1 generally generally ADV crl-13861 14 2 the the DET crl-13861 14 3 term term NOUN crl-13861 14 4 satisfaction satisfaction NOUN crl-13861 14 5 index index NOUN crl-13861 14 6 has have AUX crl-13861 14 7 been be AUX crl-13861 14 8 restricted restrict VERB crl-13861 14 9 to to ADP crl-13861 14 10 specific specific ADJ crl-13861 14 11 document document NOUN crl-13861 14 12 requests request NOUN crl-13861 14 13 as as ADP crl-13861 14 14 a a DET crl-13861 14 15 measure measure NOUN crl-13861 14 16 of of ADP crl-13861 14 17 the the DET crl-13861 14 18 percentage percentage NOUN crl-13861 14 19 of of ADP crl-13861 14 20 bibliographic bibliographic ADJ crl-13861 14 21 items item NOUN crl-13861 14 22 immediately immediately ADV crl-13861 14 23 obtained obtain VERB crl-13861 14 24 or or CCONJ crl-13861 14 25 delivered deliver VERB crl-13861 14 26 . . PUNCT crl-13861 15 1 widely widely ADV crl-13861 15 2 varying vary VERB crl-13861 15 3 satisfaction satisfaction NOUN crl-13861 15 4 rates rate NOUN crl-13861 15 5 have have AUX crl-13861 15 6 been be AUX crl-13861 15 7 documented document VERB crl-13861 15 8 in in ADP crl-13861 15 9 various various ADJ crl-13861 15 10 size size NOUN crl-13861 15 11 collections collection NOUN crl-13861 15 12 and and CCONJ crl-13861 15 13 environments environment NOUN crl-13861 15 14 . . PUNCT crl-13861 16 1 4 4 NUM crl-13861 16 2 further further ADJ crl-13861 16 3 application application NOUN crl-13861 16 4 of of ADP crl-13861 16 5 this this PRON crl-13861 16 6 and and CCONJ crl-13861 16 7 other other ADJ crl-13861 16 8 indexes index NOUN crl-13861 16 9 in in ADP crl-13861 16 10 a a DET crl-13861 16 11 wide wide ADJ crl-13861 16 12 variety variety NOUN crl-13861 16 13 of of ADP crl-13861 16 14 environments environment NOUN crl-13861 16 15 is be AUX crl-13861 16 16 needed need VERB crl-13861 16 17 to to PART crl-13861 16 18 develop develop VERB crl-13861 16 19 preciseness preciseness NOUN crl-13861 16 20 . . PUNCT crl-13861 17 1 clearly clearly ADV crl-13861 17 2 , , PUNCT crl-13861 17 3 developgene developgene NOUN crl-13861 17 4 k. k. NOUN crl-13861 17 5 rinkel rinkel PROPN crl-13861 17 6 is be AUX crl-13861 17 7 with with ADP crl-13861 17 8 the the DET crl-13861 17 9 general general ADJ crl-13861 17 10 services service NOUN crl-13861 17 11 division division NOUN crl-13861 17 12 , , PUNCT crl-13861 17 13 and and CCONJ crl-13861 17 14 patricia patricia PROPN crl-13861 17 15 mccandless mccandless NOUN crl-13861 17 16 is be AUX crl-13861 17 17 assistant assistant ADJ crl-13861 17 18 to to ADP crl-13861 17 19 the the DET crl-13861 17 20 director director NOUN crl-13861 17 21 of of ADP crl-13861 17 22 public public ADJ crl-13861 17 23 services service NOUN crl-13861 17 24 , , PUNCT crl-13861 17 25 university university NOUN crl-13861 17 26 of of ADP crl-13861 17 27 illinois illinois PROPN crl-13861 17 28 library library PROPN crl-13861 17 29 at at ADP crl-13861 17 30 urbana urbana PROPN crl-13861 17 31 - - PUNCT crl-13861 17 32 champaign champaign PROPN crl-13861 17 33 . . PUNCT crl-13861 18 1 at at ADP crl-13861 18 2 the the DET crl-13861 18 3 time time NOUN crl-13861 18 4 of of ADP crl-13861 18 5 the the DET crl-13861 18 6 study study NOUN crl-13861 18 7 the the DET crl-13861 18 8 authors author NOUN crl-13861 18 9 were be AUX crl-13861 18 10 circulation circulation NOUN crl-13861 18 11 librarian librarian NOUN crl-13861 18 12 and and CCONJ crl-13861 18 13 lcs lcs NOUN crl-13861 18 14 coordinator coordinator NOUN crl-13861 18 15 for for ADP crl-13861 18 16 public public ADJ crl-13861 18 17 services service NOUN crl-13861 18 18 , , PUNCT crl-13861 18 19 respectively respectively ADV crl-13861 18 20 , , PUNCT crl-13861 18 21 university university NOUN crl-13861 18 22 libraries library NOUN crl-13861 18 23 , , PUNCT crl-13861 18 24 university university NOUN crl-13861 18 25 of of ADP crl-13861 18 26 illinois illinois PROPN crl-13861 18 27 at at ADP crl-13861 18 28 urbana urbana PROPN crl-13861 18 29 - - PUNCT crl-13861 18 30 champaign champaign PROPN crl-13861 18 31 . . PUNCT crl-13861 19 1 · · PUNCT crl-13861 19 2 29 29 NUM crl-13861 19 3 .-------------------------------------------------------------------------30 .-------------------------------------------------------------------------30 PUNCT crl-13861 19 4 college college PROPN crl-13861 19 5 & & CCONJ crl-13861 19 6 research research PROPN crl-13861 19 7 libraries librarie VERB crl-13861 19 8 january january PROPN crl-13861 19 9 1983 1983 NUM crl-13861 19 10 ment ment NOUN crl-13861 19 11 and and CCONJ crl-13861 19 12 applications application NOUN crl-13861 19 13 of of ADP crl-13861 19 14 these these DET crl-13861 19 15 measures measure NOUN crl-13861 19 16 are be AUX crl-13861 19 17 desirable desirable ADJ crl-13861 19 18 if if SCONJ crl-13861 19 19 they they PRON crl-13861 19 20 are be AUX crl-13861 19 21 also also ADV crl-13861 19 22 to to PART crl-13861 19 23 provide provide VERB crl-13861 19 24 standards standard NOUN crl-13861 19 25 for for ADP crl-13861 19 26 comparability comparability NOUN crl-13861 19 27 in in ADP crl-13861 19 28 evaluation evaluation NOUN crl-13861 19 29 of of ADP crl-13861 19 30 library library NOUN crl-13861 19 31 services service NOUN crl-13861 19 32 . . PUNCT crl-13861 20 1 refinement refinement NOUN crl-13861 20 2 of of ADP crl-13861 20 3 such such ADJ crl-13861 20 4 measures measure NOUN crl-13861 20 5 would would AUX crl-13861 20 6 also also ADV crl-13861 20 7 benefit benefit VERB crl-13861 20 8 the the DET crl-13861 20 9 evaluation evaluation NOUN crl-13861 20 10 of of ADP crl-13861 20 11 the the DET crl-13861 20 12 delivery delivery NOUN crl-13861 20 13 of of ADP crl-13861 20 14 library library NOUN crl-13861 20 15 services service NOUN crl-13861 20 16 through through ADP crl-13861 20 17 developing develop VERB crl-13861 20 18 networks network NOUN crl-13861 20 19 . . PUNCT crl-13861 21 1 research research NOUN crl-13861 21 2 design design NOUN crl-13861 21 3 a a DET crl-13861 21 4 promising promising ADJ crl-13861 21 5 and and CCONJ crl-13861 21 6 practical practical ADJ crl-13861 21 7 method method NOUN crl-13861 21 8 for for ADP crl-13861 21 9 analyzing analyze VERB crl-13861 21 10 library library NOUN crl-13861 21 11 effectiveness effectiveness NOUN crl-13861 21 12 uses use VERB crl-13861 21 13 such such DET crl-13861 21 14 a a DET crl-13861 21 15 satisfaction satisfaction NOUN crl-13861 21 16 index index NOUN crl-13861 21 17 but but CCONJ crl-13861 21 18 extends extend VERB crl-13861 21 19 it it PRON crl-13861 21 20 by by ADP crl-13861 21 21 allowing allow VERB crl-13861 21 22 comparison comparison NOUN crl-13861 21 23 of of ADP crl-13861 21 24 sources source NOUN crl-13861 21 25 of of ADP crl-13861 21 26 user user NOUN crl-13861 21 27 frustration frustration NOUN crl-13861 21 28 within within ADP crl-13861 21 29 and and CCONJ crl-13861 21 30 among among ADP crl-13861 21 31 a a DET crl-13861 21 32 variety variety NOUN crl-13861 21 33 of of ADP crl-13861 21 34 library library NOUN crl-13861 21 35 environments environment NOUN crl-13861 21 36 . . PUNCT crl-13861 22 1 the the DET crl-13861 22 2 hierarchy hierarchy NOUN crl-13861 22 3 proposed propose VERB crl-13861 22 4 by by ADP crl-13861 22 5 p. p. PROPN crl-13861 22 6 b. b. PROPN crl-13861 22 7 kantor kantor PROPN crl-13861 22 8 and and CCONJ crl-13861 22 9 used use VERB crl-13861 22 10 at at ADP crl-13861 22 11 case case NOUN crl-13861 22 12 western5 western5 NOUN crl-13861 22 13 identified identify VERB crl-13861 22 14 " " PUNCT crl-13861 22 15 parameters parameter NOUN crl-13861 22 16 characterizing characterize VERB crl-13861 22 17 the the DET crl-13861 22 18 causal causal ADJ crl-13861 22 19 factors factor NOUN crl-13861 22 20 which which PRON crl-13861 22 21 inhibit inhibit VERB crl-13861 22 22 fatrons fatron NOUN crl-13861 22 23 from from ADP crl-13861 22 24 finding find VERB crl-13861 22 25 the the DET crl-13861 22 26 items item NOUN crl-13861 22 27 they they PRON crl-13861 22 28 seek seek VERB crl-13861 22 29 . . PUNCT crl-13861 22 30 '' '' PUNCT crl-13861 23 1 application application NOUN crl-13861 23 2 of of ADP crl-13861 23 3 such such DET crl-13861 23 4 a a DET crl-13861 23 5 measure measure NOUN crl-13861 23 6 across across ADP crl-13861 23 7 a a DET crl-13861 23 8 variety variety NOUN crl-13861 23 9 of of ADP crl-13861 23 10 libraries library NOUN crl-13861 23 11 and and CCONJ crl-13861 23 12 in in ADP crl-13861 23 13 the the DET crl-13861 23 14 context context NOUN crl-13861 23 15 of of ADP crl-13861 23 16 specific specific ADJ crl-13861 23 17 environments environment NOUN crl-13861 23 18 should should AUX crl-13861 23 19 not not PART crl-13861 23 20 only only ADV crl-13861 23 21 contribute contribute VERB crl-13861 23 22 toward toward ADP crl-13861 23 23 establishing establish VERB crl-13861 23 24 standards standard NOUN crl-13861 23 25 for for ADP crl-13861 23 26 satisfaction satisfaction NOUN crl-13861 23 27 levels level NOUN crl-13861 23 28 but but CCONJ crl-13861 23 29 also also ADV crl-13861 23 30 identify identify VERB crl-13861 23 31 further further ADJ crl-13861 23 32 factors factor NOUN crl-13861 23 33 that that SCONJ crl-13861 23 34 if if SCONJ crl-13861 23 35 addressed address VERB crl-13861 23 36 would would AUX crl-13861 23 37 increase increase VERB crl-13861 23 38 library library NOUN crl-13861 23 39 effectiveness effectiveness NOUN crl-13861 23 40 . . PUNCT crl-13861 24 1 the the DET crl-13861 24 2 present present ADJ crl-13861 24 3 study study NOUN crl-13861 24 4 seeks seek VERB crl-13861 24 5 to to PART crl-13861 24 6 demonstrate demonstrate VERB crl-13861 24 7 and and CCONJ crl-13861 24 8 analyze analyze VERB crl-13861 24 9 an an DET crl-13861 24 10 application application NOUN crl-13861 24 11 of of ADP crl-13861 24 12 that that DET crl-13861 24 13 method method NOUN crl-13861 24 14 in in ADP crl-13861 24 15 another another DET crl-13861 24 16 environment environment NOUN crl-13861 24 17 . . PUNCT crl-13861 25 1 a a DET crl-13861 25 2 modified modified ADJ crl-13861 25 3 version version NOUN crl-13861 25 4 of of ADP crl-13861 25 5 the the DET crl-13861 25 6 kantor kantor NOUN crl-13861 25 7 categories category NOUN crl-13861 25 8 was be AUX crl-13861 25 9 applied apply VERB crl-13861 25 10 to to ADP crl-13861 25 11 the the DET crl-13861 25 12 general general ADJ crl-13861 25 13 library library NOUN crl-13861 25 14 stacks stack NOUN crl-13861 25 15 of of ADP crl-13861 25 16 the the DET crl-13861 25 17 university university PROPN crl-13861 25 18 of of ADP crl-13861 25 19 illinois illinois PROPN crl-13861 25 20 at at ADP crl-13861 25 21 urbana urbana PROPN crl-13861 25 22 - - PUNCT crl-13861 25 23 champaign champaign PROPN crl-13861 25 24 ( ( PUNCT crl-13861 25 25 uiuc uiuc X crl-13861 25 26 ) ) PUNCT crl-13861 25 27 in in ADP crl-13861 25 28 november november PROPN crl-13861 25 29 1980 1980 NUM crl-13861 25 30 . . PUNCT crl-13861 26 1 the the DET crl-13861 26 2 university university PROPN crl-13861 26 3 of of ADP crl-13861 26 4 illinois illinois PROPN crl-13861 26 5 at at ADP crl-13861 26 6 urbana urbana PROPN crl-13861 26 7 - - PUNCT crl-13861 26 8 champaign champaign PROPN crl-13861 26 9 is be AUX crl-13861 26 10 a a DET crl-13861 26 11 statesupported statesupported ADJ crl-13861 26 12 institution institution NOUN crl-13861 26 13 with with ADP crl-13861 26 14 an an DET crl-13861 26 15 enrollment enrollment NOUN crl-13861 26 16 of of ADP crl-13861 26 17 34,376 34,376 NUM crl-13861 26 18 and and CCONJ crl-13861 26 19 a a DET crl-13861 26 20 faculty faculty NOUN crl-13861 26 21 of2 of2 PROPN crl-13861 26 22 , , PUNCT crl-13861 26 23 176 176 NUM crl-13861 26 24 . . PUNCT crl-13861 27 1 the the DET crl-13861 27 2 library library NOUN crl-13861 27 3 system system NOUN crl-13861 27 4 consists consist VERB crl-13861 27 5 of of ADP crl-13861 27 6 thirty thirty NUM crl-13861 27 7 - - PUNCT crl-13861 27 8 five five NUM crl-13861 27 9 departmental departmental ADJ crl-13861 27 10 units unit NOUN crl-13861 27 11 , , PUNCT crl-13861 27 12 the the DET crl-13861 27 13 largest large ADJ crl-13861 27 14 being be AUX crl-13861 27 15 the the DET crl-13861 27 16 general general ADJ crl-13861 27 17 bookstacks bookstack NOUN crl-13861 27 18 with with ADP crl-13861 27 19 approximately approximately ADV crl-13861 27 20 four four NUM crl-13861 27 21 million million NUM crl-13861 27 22 volumes volume NOUN crl-13861 27 23 . . PUNCT crl-13861 28 1 an an DET crl-13861 28 2 additional additional ADJ crl-13861 28 3 two two NUM crl-13861 28 4 million million NUM crl-13861 28 5 volumes volume NOUN crl-13861 28 6 are be AUX crl-13861 28 7 housed house VERB crl-13861 28 8 in in ADP crl-13861 28 9 other other ADJ crl-13861 28 10 units unit NOUN crl-13861 28 11 on on ADP crl-13861 28 12 campus campus NOUN crl-13861 28 13 , , PUNCT crl-13861 28 14 half half NOUN crl-13861 28 15 of of ADP crl-13861 28 16 which which PRON crl-13861 28 17 are be AUX crl-13861 28 18 located locate VERB crl-13861 28 19 in in ADP crl-13861 28 20 the the DET crl-13861 28 21 main main ADJ crl-13861 28 22 library library NOUN crl-13861 28 23 building building NOUN crl-13861 28 24 that that PRON crl-13861 28 25 houses house VERB crl-13861 28 26 the the DET crl-13861 28 27 bookstacks bookstack NOUN crl-13861 28 28 . . PUNCT crl-13861 29 1 the the DET crl-13861 29 2 bookstacks bookstack NOUN crl-13861 29 3 ' ' PART crl-13861 29 4 collection collection NOUN crl-13861 29 5 represents represent VERB crl-13861 29 6 older old ADJ crl-13861 29 7 materials material NOUN crl-13861 29 8 transferred transfer VERB crl-13861 29 9 from from ADP crl-13861 29 10 other other ADJ crl-13861 29 11 units unit NOUN crl-13861 29 12 and and CCONJ crl-13861 29 13 collection collection NOUN crl-13861 29 14 areas area NOUN crl-13861 29 15 where where SCONJ crl-13861 29 16 no no DET crl-13861 29 17 departmental departmental ADJ crl-13861 29 18 unit unit NOUN crl-13861 29 19 exists exist VERB crl-13861 29 20 . . PUNCT crl-13861 30 1 the the DET crl-13861 30 2 bookstacks bookstack NOUN crl-13861 30 3 are be AUX crl-13861 30 4 closed close VERB crl-13861 30 5 except except SCONJ crl-13861 30 6 to to ADP crl-13861 30 7 faculty faculty NOUN crl-13861 30 8 and and CCONJ crl-13861 30 9 graduate graduate NOUN crl-13861 30 10 students student NOUN crl-13861 30 11 , , PUNCT crl-13861 30 12 who who PRON crl-13861 30 13 are be AUX crl-13861 30 14 encouraged encourage VERB crl-13861 30 15 to to PART crl-13861 30 16 enter enter VERB crl-13861 30 17 and and CCONJ crl-13861 30 18 retrieve retrieve VERB crl-13861 30 19 their their PRON crl-13861 30 20 own own ADJ crl-13861 30 21 materials material NOUN crl-13861 30 22 . . PUNCT crl-13861 31 1 some some DET crl-13861 31 2 undergraduates undergraduate NOUN crl-13861 31 3 also also ADV crl-13861 31 4 have have VERB crl-13861 31 5 stacks stack NOUN crl-13861 31 6 access access NOUN crl-13861 31 7 while while SCONJ crl-13861 31 8 working work VERB crl-13861 31 9 on on ADP crl-13861 31 10 special special ADJ crl-13861 31 11 projects project NOUN crl-13861 31 12 . . PUNCT crl-13861 32 1 assigned assign VERB crl-13861 32 2 study study NOUN crl-13861 32 3 carrels carrel NOUN crl-13861 32 4 in in ADP crl-13861 32 5 the the DET crl-13861 32 6 stacks stack NOUN crl-13861 32 7 for for ADP crl-13861 32 8 faculty faculty NOUN crl-13861 32 9 and and CCONJ crl-13861 32 10 graduate graduate ADJ crl-13861 32 11 students student NOUN crl-13861 32 12 contribute contribute VERB crl-13861 32 13 to to ADP crl-13861 32 14 a a DET crl-13861 32 15 sense sense NOUN crl-13861 32 16 of of ADP crl-13861 32 17 " " PUNCT crl-13861 32 18 open open ADJ crl-13861 32 19 " " PUNCT crl-13861 32 20 stacks stack NOUN crl-13861 32 21 for for ADP crl-13861 32 22 those those DET crl-13861 32 23 patrons patron NOUN crl-13861 32 24 . . PUNCT crl-13861 33 1 a a DET crl-13861 33 2 desk desk NOUN crl-13861 33 3 paging page VERB crl-13861 33 4 service service NOUN crl-13861 33 5 is be AUX crl-13861 33 6 provided provide VERB crl-13861 33 7 for for ADP crl-13861 33 8 undergraduates undergraduate NOUN crl-13861 33 9 and and CCONJ crl-13861 33 10 the the DET crl-13861 33 11 general general ADJ crl-13861 33 12 public public NOUN crl-13861 33 13 . . PUNCT crl-13861 34 1 with with ADP crl-13861 34 2 the the DET crl-13861 34 3 exception exception NOUN crl-13861 34 4 of of ADP crl-13861 34 5 several several ADJ crl-13861 34 6 thousand thousand NUM crl-13861 34 7 items item NOUN crl-13861 34 8 kept keep VERB crl-13861 34 9 in in ADP crl-13861 34 10 a a DET crl-13861 34 11 semi semi ADJ crl-13861 34 12 - - ADJ crl-13861 34 13 rare rare ADJ crl-13861 34 14 area area NOUN crl-13861 34 15 , , PUNCT crl-13861 34 16 all all DET crl-13861 34 17 items item NOUN crl-13861 34 18 in in ADP crl-13861 34 19 the the DET crl-13861 34 20 bookstacks bookstack NOUN crl-13861 34 21 circulate circulate VERB crl-13861 34 22 : : PUNCT crl-13861 34 23 periodicals periodical NOUN crl-13861 34 24 , , PUNCT crl-13861 34 25 serials serial NOUN crl-13861 34 26 , , PUNCT crl-13861 34 27 and and CCONJ crl-13861 34 28 microforms microform NOUN crl-13861 34 29 as as ADV crl-13861 34 30 well well ADV crl-13861 34 31 as as ADP crl-13861 34 32 books book NOUN crl-13861 34 33 . . PUNCT crl-13861 35 1 the the DET crl-13861 35 2 uiuc uiuc PROPN crl-13861 35 3 library library NOUN crl-13861 35 4 uses use VERB crl-13861 35 5 an an DET crl-13861 35 6 online online ADJ crl-13861 35 7 circulation circulation NOUN crl-13861 35 8 system system NOUN crl-13861 35 9 , , PUNCT crl-13861 35 10 library library NOUN crl-13861 35 11 computer computer NOUN crl-13861 35 12 system system NOUN crl-13861 35 13 , , PUNCT crl-13861 35 14 which which PRON crl-13861 35 15 , , PUNCT crl-13861 35 16 in in ADP crl-13861 35 17 addition addition NOUN crl-13861 35 18 to to ADP crl-13861 35 19 handling handle VERB crl-13861 35 20 circulation circulation NOUN crl-13861 35 21 functions function NOUN crl-13861 35 22 , , PUNCT crl-13861 35 23 permits permit VERB crl-13861 35 24 known know VERB crl-13861 35 25 - - PUNCT crl-13861 35 26 item item NOUN crl-13861 35 27 searching7 searching7 NOUN crl-13861 35 28 with with ADP crl-13861 35 29 copy copy NOUN crl-13861 35 30 and and CCONJ crl-13861 35 31 circulation circulation NOUN crl-13861 35 32 status status NOUN crl-13861 35 33 available available ADJ crl-13861 35 34 on on ADP crl-13861 35 35 any any DET crl-13861 35 36 one one NUM crl-13861 35 37 of of ADP crl-13861 35 38 ninety ninety NUM crl-13861 35 39 - - PUNCT crl-13861 35 40 six six NUM crl-13861 35 41 lcs lcs NOUN crl-13861 35 42 terminals terminal NOUN crl-13861 35 43 located locate VERB crl-13861 35 44 in in ADP crl-13861 35 45 departmental departmental ADJ crl-13861 35 46 units unit NOUN crl-13861 35 47 around around ADP crl-13861 35 48 campus campus NOUN crl-13861 35 49 . . PUNCT crl-13861 36 1 at at ADP crl-13861 36 2 the the DET crl-13861 36 3 time time NOUN crl-13861 36 4 of of ADP crl-13861 36 5 the the DET crl-13861 36 6 study study NOUN crl-13861 36 7 , , PUNCT crl-13861 36 8 five five NUM crl-13861 36 9 terminals terminal NOUN crl-13861 36 10 in in ADP crl-13861 36 11 the the DET crl-13861 36 12 card card NOUN crl-13861 36 13 catalog catalog NOUN crl-13861 36 14 area area NOUN crl-13861 36 15 were be AUX crl-13861 36 16 for for ADP crl-13861 36 17 public public ADJ crl-13861 36 18 use use NOUN crl-13861 36 19 and and CCONJ crl-13861 36 20 patrons patron NOUN crl-13861 36 21 are be AUX crl-13861 36 22 encouraged encourage VERB crl-13861 36 23 to to PART crl-13861 36 24 use use VERB crl-13861 36 25 lcs lcs NOUN crl-13861 36 26 to to PART crl-13861 36 27 check check VERB crl-13861 36 28 for for ADP crl-13861 36 29 location location NOUN crl-13861 36 30 , , PUNCT crl-13861 36 31 circulation circulation NOUN crl-13861 36 32 status status NOUN crl-13861 36 33 , , PUNCT crl-13861 36 34 and and CCONJ crl-13861 36 35 availability availability NOUN crl-13861 36 36 . . PUNCT crl-13861 37 1 in in ADP crl-13861 37 2 this this DET crl-13861 37 3 application application NOUN crl-13861 37 4 , , PUNCT crl-13861 37 5 the the DET crl-13861 37 6 addition addition NOUN crl-13861 37 7 of of ADP crl-13861 37 8 a a DET crl-13861 37 9 variable variable ADJ crl-13861 37 10 pbib pbib NOUN crl-13861 37 11 to to ADP crl-13861 37 12 the the DET crl-13861 37 13 four four NUM crl-13861 37 14 reported report VERB crl-13861 37 15 in in ADP crl-13861 37 16 the the DET crl-13861 37 17 case case NOUN crl-13861 37 18 western western ADJ crl-13861 37 19 study8 study8 ADJ crl-13861 37 20 was be AUX crl-13861 37 21 considered consider VERB crl-13861 37 22 desirable desirable ADJ crl-13861 37 23 . . PUNCT crl-13861 38 1 the the DET crl-13861 38 2 researchers researcher NOUN crl-13861 38 3 felt feel VERB crl-13861 38 4 pbib pbib PROPN crl-13861 38 5 was be AUX crl-13861 38 6 warranted warrant VERB crl-13861 38 7 to to PART crl-13861 38 8 identify identify VERB crl-13861 38 9 the the DET crl-13861 38 10 components component NOUN crl-13861 38 11 of of ADP crl-13861 38 12 user user NOUN crl-13861 38 13 failure failure NOUN crl-13861 38 14 while while SCONJ crl-13861 38 15 maintaining maintain VERB crl-13861 38 16 analysis analysis NOUN crl-13861 38 17 of of ADP crl-13861 38 18 the the DET crl-13861 38 19 logical logical ADJ crl-13861 38 20 sequence sequence NOUN crl-13861 38 21 of of ADP crl-13861 38 22 a a DET crl-13861 38 23 user user NOUN crl-13861 38 24 's 's PART crl-13861 38 25 search search NOUN crl-13861 38 26 for for ADP crl-13861 38 27 a a DET crl-13861 38 28 given give VERB crl-13861 38 29 item item NOUN crl-13861 38 30 . . PUNCT crl-13861 39 1 later late ADJ crl-13861 39 2 applications application NOUN crl-13861 39 3 at at ADP crl-13861 39 4 case case NOUN crl-13861 39 5 western western ADJ crl-13861 39 6 have have AUX crl-13861 39 7 also also ADV crl-13861 39 8 included include VERB crl-13861 39 9 a a DET crl-13861 39 10 similar similar ADJ crl-13861 39 11 variable variable NOUN crl-13861 39 12 in in ADP crl-13861 39 13 the the DET crl-13861 39 14 hierarchy hierarchy NOUN crl-13861 39 15 . . PUNCT crl-13861 40 1 9 9 NUM crl-13861 40 2 pbib pbib NOUN crl-13861 40 3 is be AUX crl-13861 40 4 a a DET crl-13861 40 5 user user NOUN crl-13861 40 6 variable variable ADJ crl-13861 40 7 with with ADP crl-13861 40 8 failure failure NOUN crl-13861 40 9 to to PART crl-13861 40 10 locate locate VERB crl-13861 40 11 a a DET crl-13861 40 12 copy copy NOUN crl-13861 40 13 attributed attribute VERB crl-13861 40 14 to to ADP crl-13861 40 15 not not PART crl-13861 40 16 finding find VERB crl-13861 40 17 a a DET crl-13861 40 18 call call NOUN crl-13861 40 19 number number NOUN crl-13861 40 20 for for ADP crl-13861 40 21 the the DET crl-13861 40 22 item item NOUN crl-13861 40 23 sought seek VERB crl-13861 40 24 , , PUNCT crl-13861 40 25 failure failure NOUN crl-13861 40 26 to to PART crl-13861 40 27 report report VERB crl-13861 40 28 the the DET crl-13861 40 29 call call NOUN crl-13861 40 30 number number NOUN crl-13861 40 31 correctly correctly ADV crl-13861 40 32 and/or and/or CCONJ crl-13861 40 33 completely completely ADV crl-13861 40 34 , , PUNCT crl-13861 40 35 and and CCONJ crl-13861 40 36 the the DET crl-13861 40 37 inability inability NOUN crl-13861 40 38 to to PART crl-13861 40 39 determine determine VERB crl-13861 40 40 the the DET crl-13861 40 41 location location NOUN crl-13861 40 42 of of ADP crl-13861 40 43 copies copy NOUN crl-13861 40 44 , , PUNCT crl-13861 40 45 i.e. i.e. X crl-13861 40 46 , , PUNCT crl-13861 40 47 failure failure NOUN crl-13861 40 48 to to PART crl-13861 40 49 use use VERB crl-13861 40 50 the the DET crl-13861 40 51 card card NOUN crl-13861 40 52 catalog catalog NOUN crl-13861 40 53 and/ and/ PROPN crl-13861 40 54 or or CCONJ crl-13861 40 55 lcs lcs NOUN crl-13861 40 56 competently competently ADV crl-13861 40 57 . . PUNCT crl-13861 41 1 satisfaction satisfaction NOUN crl-13861 41 2 in in ADP crl-13861 41 3 this this DET crl-13861 41 4 application application NOUN crl-13861 41 5 was be AUX crl-13861 41 6 defined define VERB crl-13861 41 7 as as ADP crl-13861 41 8 obtaining obtain VERB crl-13861 41 9 material material NOUN crl-13861 41 10 within within ADP crl-13861 41 11 one one NUM crl-13861 41 12 hour hour NOUN crl-13861 41 13 for for ADP crl-13861 41 14 known know VERB crl-13861 41 15 - - PUNCT crl-13861 41 16 item item NOUN crl-13861 41 17 requests request NOUN crl-13861 41 18 whether whether SCONJ crl-13861 41 19 by by ADP crl-13861 41 20 paging page VERB crl-13861 41 21 or or CCONJ crl-13861 41 22 direct direct ADJ crl-13861 41 23 access access NOUN crl-13861 41 24 . . PUNCT crl-13861 42 1 several several ADJ crl-13861 42 2 major major ADJ crl-13861 42 3 differences difference NOUN crl-13861 42 4 from from ADP crl-13861 42 5 the the DET crl-13861 42 6 case case NOUN crl-13861 42 7 western western ADJ crl-13861 42 8 study study NOUN crl-13861 42 9 should should AUX crl-13861 42 10 be be AUX crl-13861 42 11 noted note VERB crl-13861 42 12 : : PUNCT crl-13861 42 13 the the DET crl-13861 42 14 larger large ADJ crl-13861 42 15 collection collection NOUN crl-13861 42 16 at at ADP crl-13861 42 17 uiuc uiuc NOUN crl-13861 42 18 with with ADP crl-13861 42 19 some some DET crl-13861 42 20 duplication duplication NOUN crl-13861 42 21 in in ADP crl-13861 42 22 other other ADJ crl-13861 42 23 library library NOUN crl-13861 42 24 units unit NOUN crl-13861 42 25 ; ; PUNCT crl-13861 42 26 the the DET crl-13861 42 27 presence presence NOUN crl-13861 42 28 of of ADP crl-13861 42 29 an an DET crl-13861 42 30 automated automate VERB crl-13861 42 31 circulation circulation NOUN crl-13861 42 32 system system NOUN crl-13861 42 33 with with ADP crl-13861 42 34 public public ADJ crl-13861 42 35 access access NOUN crl-13861 42 36 for for ADP crl-13861 42 37 known know VERB crl-13861 42 38 - - PUNCT crl-13861 42 39 item item NOUN crl-13861 42 40 searching search VERB crl-13861 42 41 to to PART crl-13861 42 42 determine determine VERB crl-13861 42 43 ownership ownership NOUN crl-13861 42 44 and and CCONJ crl-13861 42 45 copy copy NOUN crl-13861 42 46 and and CCONJ crl-13861 42 47 circulation circulation NOUN crl-13861 42 48 status status NOUN crl-13861 42 49 ; ; PUNCT crl-13861 42 50 the the DET crl-13861 42 51 inclusion inclusion NOUN crl-13861 42 52 of of ADP crl-13861 42 53 all all DET crl-13861 42 54 circulating circulate VERB crl-13861 42 55 materials material NOUN crl-13861 42 56 , , PUNCT crl-13861 42 57 all all DET crl-13861 42 58 serials serial NOUN crl-13861 42 59 and and CCONJ crl-13861 42 60 microforms microform NOUN crl-13861 42 61 as as ADV crl-13861 42 62 well well ADV crl-13861 42 63 as as ADP crl-13861 42 64 monographs monograph NOUN crl-13861 42 65 ; ; PUNCT crl-13861 42 66 and and CCONJ crl-13861 42 67 limited limited ADJ crl-13861 42 68 or or CCONJ crl-13861 42 69 controlled control VERB crl-13861 42 70 access access NOUN crl-13861 42 71 for for ADP crl-13861 42 72 various various ADJ crl-13861 42 73 users user NOUN crl-13861 42 74 as as SCONJ crl-13861 42 75 opposed oppose VERB crl-13861 42 76 to to ADP crl-13861 42 77 an an DET crl-13861 42 78 open open ADJ crl-13861 42 79 collection collection NOUN crl-13861 42 80 . . PUNCT crl-13861 43 1 furthermore furthermore ADV crl-13861 43 2 , , PUNCT crl-13861 43 3 this this DET crl-13861 43 4 study study NOUN crl-13861 43 5 also also ADV crl-13861 43 6 examines examine VERB crl-13861 43 7 satisfaction satisfaction NOUN crl-13861 43 8 rates rate NOUN crl-13861 43 9 for for ADP crl-13861 43 10 specific specific ADJ crl-13861 43 11 user user NOUN crl-13861 43 12 groups group NOUN crl-13861 43 13 : : PUNCT crl-13861 43 14 faculty faculty NOUN crl-13861 43 15 , , PUNCT crl-13861 43 16 graduate graduate NOUN crl-13861 43 17 and and CCONJ crl-13861 43 18 undergraduate undergraduate ADJ crl-13861 43 19 students student NOUN crl-13861 43 20 , , PUNCT crl-13861 43 21 and and CCONJ crl-13861 43 22 courtesy courtesy VERB crl-13861 43 23 borrowers borrower NOUN crl-13861 43 24 . . PUNCT crl-13861 44 1 method method NOUN crl-13861 44 2 on on ADP crl-13861 44 3 fifteen fifteen NUM crl-13861 44 4 randomly randomly ADV crl-13861 44 5 selected select VERB crl-13861 44 6 days day NOUN crl-13861 44 7 in in ADP crl-13861 44 8 november november PROPN crl-13861 44 9 1980 1980 NUM crl-13861 44 10 , , PUNCT crl-13861 44 11 representing represent VERB crl-13861 44 12 a a DET crl-13861 44 13 busy busy ADJ crl-13861 44 14 season season NOUN crl-13861 44 15 of of ADP crl-13861 44 16 the the DET crl-13861 44 17 regular regular ADJ crl-13861 44 18 fall fall NOUN crl-13861 44 19 semester semester NOUN crl-13861 44 20 , , PUNCT crl-13861 44 21 a a DET crl-13861 44 22 questionnaire questionnaire NOUN crl-13861 44 23 ( ( PUNCT crl-13861 44 24 see see VERB crl-13861 44 25 appendix appendix PROPN crl-13861 44 26 a a X crl-13861 44 27 ) ) PUNCT crl-13861 44 28 was be AUX crl-13861 44 29 distributed distribute VERB crl-13861 44 30 to to ADP crl-13861 44 31 users user NOUN crl-13861 44 32 seeking seek VERB crl-13861 44 33 specific specific ADJ crl-13861 44 34 library library NOUN crl-13861 44 35 materials material NOUN crl-13861 44 36 from from ADP crl-13861 44 37 the the DET crl-13861 44 38 general general ADJ crl-13861 44 39 bookstacks bookstack NOUN crl-13861 44 40 . . PUNCT crl-13861 45 1 the the DET crl-13861 45 2 format format NOUN crl-13861 45 3 of of ADP crl-13861 45 4 the the DET crl-13861 45 5 questionnaire questionnaire NOUN crl-13861 45 6 provided provide VERB crl-13861 45 7 space space NOUN crl-13861 45 8 for for ADP crl-13861 45 9 author author NOUN crl-13861 45 10 and and CCONJ crl-13861 45 11 title title NOUN crl-13861 45 12 of of ADP crl-13861 45 13 one one NUM crl-13861 45 14 to to PART crl-13861 45 15 three three NUM crl-13861 45 16 specific specific ADJ crl-13861 45 17 items item NOUN crl-13861 45 18 sought seek VERB crl-13861 45 19 on on ADP crl-13861 45 20 the the DET crl-13861 45 21 current current ADJ crl-13861 45 22 visit visit NOUN crl-13861 45 23 of of ADP crl-13861 45 24 the the DET crl-13861 45 25 user user NOUN crl-13861 45 26 to to ADP crl-13861 45 27 the the DET crl-13861 45 28 stacks stack NOUN crl-13861 45 29 . . PUNCT crl-13861 46 1 it it PRON crl-13861 46 2 also also ADV crl-13861 46 3 included include VERB crl-13861 46 4 factual factual ADJ crl-13861 46 5 questions question NOUN crl-13861 46 6 providing provide VERB crl-13861 46 7 information information NOUN crl-13861 46 8 on on ADP crl-13861 46 9 whether whether SCONJ crl-13861 46 10 the the DET crl-13861 46 11 users user NOUN crl-13861 46 12 looked look VERB crl-13861 46 13 , , PUNCT crl-13861 46 14 paged page VERB crl-13861 46 15 , , PUNCT crl-13861 46 16 requested request VERB crl-13861 46 17 a a DET crl-13861 46 18 search search NOUN crl-13861 46 19 , , PUNCT crl-13861 46 20 and and CCONJ crl-13861 46 21 obtained obtain VERB crl-13861 46 22 the the DET crl-13861 46 23 item item NOUN crl-13861 46 24 sought seek VERB crl-13861 46 25 . . PUNCT crl-13861 47 1 other other ADJ crl-13861 47 2 questions question NOUN crl-13861 47 3 provided provide VERB crl-13861 47 4 information information NOUN crl-13861 47 5 about about ADP crl-13861 47 6 the the DET crl-13861 47 7 users user NOUN crl-13861 47 8 and and CCONJ crl-13861 47 9 their their PRON crl-13861 47 10 approach approach NOUN crl-13861 47 11 and and CCONJ crl-13861 47 12 about about ADP crl-13861 47 13 the the DET crl-13861 47 14 requested request VERB crl-13861 47 15 material material NOUN crl-13861 47 16 . . PUNCT crl-13861 48 1 although although SCONJ crl-13861 48 2 the the DET crl-13861 48 3 unusual unusual ADJ crl-13861 48 4 problems problem NOUN crl-13861 48 5 accompanying accompany VERB crl-13861 48 6 data data NOUN crl-13861 48 7 collection collection NOUN crl-13861 48 8 by by ADP crl-13861 48 9 questionnaire questionnaire NOUN crl-13861 48 10 were be AUX crl-13861 48 11 encountered encounter VERB crl-13861 48 12 , , PUNCT crl-13861 48 13 an an DET crl-13861 48 14 attempt attempt NOUN crl-13861 48 15 was be AUX crl-13861 48 16 made make VERB crl-13861 48 17 to to PART crl-13861 48 18 minimize minimize VERB crl-13861 48 19 subjective subjective ADJ crl-13861 48 20 user user NOUN crl-13861 48 21 judgments judgment NOUN crl-13861 48 22 and and CCONJ crl-13861 48 23 reduce reduce VERB crl-13861 48 24 problems problem NOUN crl-13861 48 25 of of ADP crl-13861 48 26 recall recall NOUN crl-13861 48 27 by by ADP crl-13861 48 28 asking ask VERB crl-13861 48 29 only only ADV crl-13861 48 30 short short ADJ crl-13861 48 31 factual factual ADJ crl-13861 48 32 questions question NOUN crl-13861 48 33 regarding regard VERB crl-13861 48 34 the the DET crl-13861 48 35 present present ADJ crl-13861 48 36 visit visit NOUN crl-13861 48 37 to to ADP crl-13861 48 38 the the DET crl-13861 48 39 stacks stack NOUN crl-13861 48 40 . . PUNCT crl-13861 49 1 an an DET crl-13861 49 2 exception exception NOUN crl-13861 49 3 was be AUX crl-13861 49 4 a a DET crl-13861 49 5 question question NOUN crl-13861 49 6 requiring require VERB crl-13861 49 7 selfcharacterization selfcharacterization NOUN crl-13861 49 8 of of ADP crl-13861 49 9 the the DET crl-13861 49 10 user user NOUN crl-13861 49 11 's 's PART crl-13861 49 12 borrowing borrowing NOUN crl-13861 49 13 experience experience NOUN crl-13861 49 14 during during ADP crl-13861 49 15 the the DET crl-13861 49 16 current current ADJ crl-13861 49 17 semester semester NOUN crl-13861 49 18 . . PUNCT crl-13861 50 1 the the DET crl-13861 50 2 sample sample NOUN crl-13861 50 3 reflects reflect VERB crl-13861 50 4 two two NUM crl-13861 50 5 broad broad ADJ crl-13861 50 6 user user NOUN crl-13861 50 7 groups group NOUN crl-13861 50 8 coming come VERB crl-13861 50 9 to to ADP crl-13861 50 10 the the DET crl-13861 50 11 general general ADJ crl-13861 50 12 stacks stack NOUN crl-13861 50 13 for for ADP crl-13861 50 14 known know VERB crl-13861 50 15 items item NOUN crl-13861 50 16 . . PUNCT crl-13861 51 1 one one NUM crl-13861 51 2 target target NOUN crl-13861 51 3 population population NOUN crl-13861 51 4 was be AUX crl-13861 51 5 primarily primarily ADV crl-13861 51 6 faculty faculty ADJ crl-13861 51 7 , , PUNCT crl-13861 51 8 staff staff NOUN crl-13861 51 9 , , PUNCT crl-13861 51 10 and and CCONJ crl-13861 51 11 graduate graduate NOUN crl-13861 51 12 students student NOUN crl-13861 51 13 ( ( PUNCT crl-13861 51 14 many many ADJ crl-13861 51 15 with with ADP crl-13861 51 16 study study NOUN crl-13861 51 17 carrels carrel NOUN crl-13861 51 18 within within ADP crl-13861 51 19 the the DET crl-13861 51 20 stacks stack NOUN crl-13861 51 21 ) ) PUNCT crl-13861 51 22 . . PUNCT crl-13861 52 1 a a DET crl-13861 52 2 second second ADJ crl-13861 52 3 environment environment NOUN crl-13861 52 4 sampled sample VERB crl-13861 52 5 involved involve VERB crl-13861 52 6 a a DET crl-13861 52 7 distinctly distinctly ADV crl-13861 52 8 undergraduate undergraduate ADJ crl-13861 52 9 population population NOUN crl-13861 52 10 and and CCONJ crl-13861 52 11 courtesy courtesy VERB crl-13861 52 12 borrowers borrower NOUN crl-13861 52 13 who who PRON crl-13861 52 14 request request VERB crl-13861 52 15 materials material NOUN crl-13861 52 16 from from ADP crl-13861 52 17 the the DET crl-13861 52 18 stacks stack NOUN crl-13861 52 19 through through ADP crl-13861 52 20 a a DET crl-13861 52 21 paging page VERB crl-13861 52 22 service service NOUN crl-13861 52 23 at at ADP crl-13861 52 24 the the DET crl-13861 52 25 circulation circulation NOUN crl-13861 52 26 desk desk NOUN crl-13861 52 27 . . PUNCT crl-13861 53 1 the the DET crl-13861 53 2 samples sample NOUN crl-13861 53 3 were be AUX crl-13861 53 4 taken take VERB crl-13861 53 5 during during ADP crl-13861 53 6 a a DET crl-13861 53 7 time time NOUN crl-13861 53 8 of of ADP crl-13861 53 9 class class NOUN crl-13861 53 10 term term NOUN crl-13861 53 11 paper paper NOUN crl-13861 53 12 demand demand NOUN crl-13861 53 13 and and CCONJ crl-13861 53 14 included include VERB crl-13861 53 15 some some DET crl-13861 53 16 queueing queueing NOUN crl-13861 53 17 of of ADP crl-13861 53 18 those those PRON crl-13861 53 19 using use VERB crl-13861 53 20 the the DET crl-13861 53 21 desk desk NOUN crl-13861 53 22 service service NOUN crl-13861 53 23 . . PUNCT crl-13861 54 1 both both PRON crl-13861 54 2 of of ADP crl-13861 54 3 these these DET crl-13861 54 4 groups group NOUN crl-13861 54 5 interact interact VERB crl-13861 54 6 : : PUNCT crl-13861 54 7 some some PRON crl-13861 54 8 with with ADP crl-13861 54 9 stacks stack NOUN crl-13861 54 10 access access NOUN crl-13861 54 11 also also ADV crl-13861 54 12 request request VERB crl-13861 54 13 paging page VERB crl-13861 54 14 service service NOUN crl-13861 54 15 and and CCONJ crl-13861 54 16 searching search VERB crl-13861 54 17 . . PUNCT crl-13861 55 1 pre pre ADJ crl-13861 55 2 - - ADJ crl-13861 55 3 sample sample ADJ crl-13861 55 4 test test NOUN crl-13861 55 5 trials trial NOUN crl-13861 55 6 resulted result VERB crl-13861 55 7 in in ADP crl-13861 55 8 design design NOUN crl-13861 55 9 changes change NOUN crl-13861 55 10 to to ADP crl-13861 55 11 the the DET crl-13861 55 12 questionnaire questionnaire NOUN crl-13861 55 13 and and CCONJ crl-13861 55 14 data data NOUN crl-13861 55 15 collection collection NOUN crl-13861 55 16 procedures procedure NOUN crl-13861 55 17 for for ADP crl-13861 55 18 the the DET crl-13861 55 19 subsamples subsample NOUN crl-13861 55 20 . . PUNCT crl-13861 56 1 using use VERB crl-13861 56 2 past past ADJ crl-13861 56 3 circulation circulation NOUN crl-13861 56 4 figures figure NOUN crl-13861 56 5 , , PUNCT crl-13861 56 6 the the DET crl-13861 56 7 researchers researcher NOUN crl-13861 56 8 concluded conclude VERB crl-13861 56 9 that that SCONJ crl-13861 56 10 approximately approximately ADV crl-13861 56 11 two two NUM crl-13861 56 12 - - PUNCT crl-13861 56 13 thirds third NOUN crl-13861 56 14 of of ADP crl-13861 56 15 the the DET crl-13861 56 16 circulation circulation NOUN crl-13861 56 17 was be AUX crl-13861 56 18 from from ADP crl-13861 56 19 users user NOUN crl-13861 56 20 with with ADP crl-13861 56 21 stacks stack NOUN crl-13861 56 22 access access NOUN crl-13861 56 23 . . PUNCT crl-13861 57 1 a a DET crl-13861 57 2 random random ADJ crl-13861 57 3 sample sample NOUN crl-13861 57 4 was be AUX crl-13861 57 5 stratified stratify VERB crl-13861 57 6 proportionately proportionately ADV crl-13861 57 7 between between ADP crl-13861 57 8 application application NOUN crl-13861 57 9 of of ADP crl-13861 57 10 a a DET crl-13861 57 11 methodology methodology NOUN crl-13861 57 12 31 31 NUM crl-13861 57 13 users user NOUN crl-13861 57 14 with with ADP crl-13861 57 15 stacks stack NOUN crl-13861 57 16 access access NOUN crl-13861 57 17 and and CCONJ crl-13861 57 18 those those PRON crl-13861 57 19 using use VERB crl-13861 57 20 the the DET crl-13861 57 21 desk desk NOUN crl-13861 57 22 paging page VERB crl-13861 57 23 service service NOUN crl-13861 57 24 . . PUNCT crl-13861 58 1 although although SCONJ crl-13861 58 2 the the DET crl-13861 58 3 same same ADJ crl-13861 58 4 questionnaire questionnaire NOUN crl-13861 58 5 was be AUX crl-13861 58 6 distributed distribute VERB crl-13861 58 7 to to ADP crl-13861 58 8 both both DET crl-13861 58 9 sample sample NOUN crl-13861 58 10 groups group NOUN crl-13861 58 11 , , PUNCT crl-13861 58 12 it it PRON crl-13861 58 13 was be AUX crl-13861 58 14 systematically systematically ADV crl-13861 58 15 distributed distribute VERB crl-13861 58 16 to to ADP crl-13861 58 17 each each DET crl-13861 58 18 tenth tenth ADJ crl-13861 58 19 user user NOUN crl-13861 58 20 entering enter VERB crl-13861 58 21 the the DET crl-13861 58 22 stacks stack NOUN crl-13861 58 23 on on ADP crl-13861 58 24 the the DET crl-13861 58 25 sample sample NOUN crl-13861 58 26 days day NOUN crl-13861 58 27 and and CCONJ crl-13861 58 28 to to ADP crl-13861 58 29 a a DET crl-13861 58 30 user user NOUN crl-13861 58 31 at at ADP crl-13861 58 32 the the DET crl-13861 58 33 circulation circulation NOUN crl-13861 58 34 desk desk NOUN crl-13861 58 35 when when SCONJ crl-13861 58 36 a a DET crl-13861 58 37 randomly randomly ADJ crl-13861 58 38 set set NOUN crl-13861 58 39 beeper beeper NOUN crl-13861 58 40 sounded sound VERB crl-13861 58 41 . . PUNCT crl-13861 59 1 three three NUM crl-13861 59 2 hundred hundred NUM crl-13861 59 3 thirtynine thirtynine NOUN crl-13861 59 4 or or CCONJ crl-13861 59 5 63 63 NUM crl-13861 59 6 percent percent NOUN crl-13861 59 7 of of ADP crl-13861 59 8 those those PRON crl-13861 59 9 with with ADP crl-13861 59 10 direct direct ADJ crl-13861 59 11 access access NOUN crl-13861 59 12 accepted accept VERB crl-13861 59 13 forms form NOUN crl-13861 59 14 and and CCONJ crl-13861 59 15 of of ADP crl-13861 59 16 those those DET crl-13861 59 17 74.9 74.9 NUM crl-13861 59 18 percent percent NOUN crl-13861 59 19 returned return VERB crl-13861 59 20 them they PRON crl-13861 59 21 . . PUNCT crl-13861 60 1 sixty sixty NUM crl-13861 60 2 - - PUNCT crl-13861 60 3 two two NUM crl-13861 60 4 or or CCONJ crl-13861 60 5 18.3 18.3 NUM crl-13861 60 6 percent percent NOUN crl-13861 60 7 of of ADP crl-13861 60 8 those those DET crl-13861 60 9 returning return VERB crl-13861 60 10 forms form NOUN crl-13861 60 11 indicated indicate VERB crl-13861 60 12 they they PRON crl-13861 60 13 were be AUX crl-13861 60 14 using use VERB crl-13861 60 15 their their PRON crl-13861 60 16 study study NOUN crl-13861 60 17 carrels carrel NOUN crl-13861 60 18 or or CCONJ crl-13861 60 19 browsing browse VERB crl-13861 60 20 but but CCONJ crl-13861 60 21 not not PART crl-13861 60 22 seeking seek VERB crl-13861 60 23 specific specific ADJ crl-13861 60 24 items item NOUN crl-13861 60 25 . . PUNCT crl-13861 61 1 one one NUM crl-13861 61 2 hundred hundred NUM crl-13861 61 3 forty forty NUM crl-13861 61 4 forms form NOUN crl-13861 61 5 were be AUX crl-13861 61 6 distributed distribute VERB crl-13861 61 7 to to ADP crl-13861 61 8 those those PRON crl-13861 61 9 using use VERB crl-13861 61 10 the the DET crl-13861 61 11 paging page VERB crl-13861 61 12 service service NOUN crl-13861 61 13 with with ADP crl-13861 61 14 a a DET crl-13861 61 15 73 73 NUM crl-13861 61 16 percent percent NOUN crl-13861 61 17 return return NOUN crl-13861 61 18 rate rate NOUN crl-13861 61 19 of of ADP crl-13861 61 20 102 102 NUM crl-13861 61 21 forms form NOUN crl-13861 61 22 . . PUNCT crl-13861 62 1 these these DET crl-13861 62 2 samples sample NOUN crl-13861 62 3 were be AUX crl-13861 62 4 analyzed analyze VERB crl-13861 62 5 separately separately ADV crl-13861 62 6 and and CCONJ crl-13861 62 7 in in ADP crl-13861 62 8 combination combination NOUN crl-13861 62 9 with with ADP crl-13861 62 10 use use NOUN crl-13861 62 11 of of ADP crl-13861 62 12 the the DET crl-13861 62 13 statistical statistical ADJ crl-13861 62 14 package package NOUN crl-13861 62 15 for for ADP crl-13861 62 16 the the DET crl-13861 62 17 social social ADJ crl-13861 62 18 sciences10 sciences10 NOUN crl-13861 62 19 to to PART crl-13861 62 20 provide provide VERB crl-13861 62 21 a a DET crl-13861 62 22 clearer clear ADJ crl-13861 62 23 delineation delineation NOUN crl-13861 62 24 of of ADP crl-13861 62 25 the the DET crl-13861 62 26 user user NOUN crl-13861 62 27 population population NOUN crl-13861 62 28 and and CCONJ crl-13861 62 29 the the DET crl-13861 62 30 effects effect NOUN crl-13861 62 31 of of ADP crl-13861 62 32 paging page VERB crl-13861 62 33 versus versus ADP crl-13861 62 34 stacks stack NOUN crl-13861 62 35 access access NOUN crl-13861 62 36 . . PUNCT crl-13861 63 1 frequencies frequency NOUN crl-13861 63 2 and and CCONJ crl-13861 63 3 crosstabs crosstab NOUN crl-13861 63 4 of of ADP crl-13861 63 5 selected select VERB crl-13861 63 6 variables variable NOUN crl-13861 63 7 in in ADP crl-13861 63 8 relation relation NOUN crl-13861 63 9 to to ADP crl-13861 63 10 satisfaction satisfaction NOUN crl-13861 63 11 were be AUX crl-13861 63 12 examined examine VERB crl-13861 63 13 . . PUNCT crl-13861 64 1 the the DET crl-13861 64 2 questionnaires questionnaire NOUN crl-13861 64 3 were be AUX crl-13861 64 4 coded code VERB crl-13861 64 5 to to PART crl-13861 64 6 allow allow VERB crl-13861 64 7 analysis analysis NOUN crl-13861 64 8 of of ADP crl-13861 64 9 each each PRON crl-13861 64 10 as as ADP crl-13861 64 11 a a DET crl-13861 64 12 whole whole ADJ crl-13861 64 13 and and CCONJ crl-13861 64 14 individual individual ADJ crl-13861 64 15 requests request NOUN crl-13861 64 16 regardless regardless ADV crl-13861 64 17 of of ADP crl-13861 64 18 how how SCONJ crl-13861 64 19 many many ADJ crl-13861 64 20 were be AUX crl-13861 64 21 from from ADP crl-13861 64 22 one one NUM crl-13861 64 23 user user NOUN crl-13861 64 24 . . PUNCT crl-13861 65 1 a a DET crl-13861 65 2 combined combine VERB crl-13861 65 3 sample sample NOUN crl-13861 65 4 of of ADP crl-13861 65 5 509 509 NUM crl-13861 65 6 cases case NOUN crl-13861 65 7 was be AUX crl-13861 65 8 reported report VERB crl-13861 65 9 on on ADP crl-13861 65 10 379 379 NUM crl-13861 65 11 forms form NOUN crl-13861 65 12 . . PUNCT crl-13861 66 1 all all DET crl-13861 66 2 user user NOUN crl-13861 66 3 groups group NOUN crl-13861 66 4 were be AUX crl-13861 66 5 represented represent VERB crl-13861 66 6 ; ; PUNCT crl-13861 66 7 library library NOUN crl-13861 66 8 staff staff NOUN crl-13861 66 9 and and CCONJ crl-13861 66 10 repeat repeat VERB crl-13861 66 11 individuals individual NOUN crl-13861 66 12 were be AUX crl-13861 66 13 not not PART crl-13861 66 14 excluded exclude VERB crl-13861 66 15 . . PUNCT crl-13861 67 1 follow follow VERB crl-13861 67 2 - - PUNCT crl-13861 67 3 up up NOUN crl-13861 67 4 on on ADP crl-13861 67 5 each each DET crl-13861 67 6 case case NOUN crl-13861 67 7 was be AUX crl-13861 67 8 completed complete VERB crl-13861 67 9 daily daily ADV crl-13861 67 10 by by ADP crl-13861 67 11 the the DET crl-13861 67 12 researchers researcher NOUN crl-13861 67 13 , , PUNCT crl-13861 67 14 with with ADP crl-13861 67 15 clerical clerical ADJ crl-13861 67 16 assistance assistance NOUN crl-13861 67 17 , , PUNCT crl-13861 67 18 to to PART crl-13861 67 19 determine determine VERB crl-13861 67 20 the the DET crl-13861 67 21 causes cause NOUN crl-13861 67 22 of of ADP crl-13861 67 23 failure failure NOUN crl-13861 67 24 . . PUNCT crl-13861 68 1 coding coding NOUN crl-13861 68 2 was be AUX crl-13861 68 3 done do VERB crl-13861 68 4 by by ADP crl-13861 68 5 . . PUNCT crl-13861 69 1 the the DET crl-13861 69 2 authors author NOUN crl-13861 69 3 and and CCONJ crl-13861 69 4 cross cross NOUN crl-13861 69 5 - - VERB crl-13861 69 6 checked check VERB crl-13861 69 7 to to PART crl-13861 69 8 ensure ensure VERB crl-13861 69 9 reliability reliability NOUN crl-13861 69 10 . . PUNCT crl-13861 70 1 findings finding NOUN crl-13861 70 2 table table NOUN crl-13861 70 3 1 1 NUM crl-13861 70 4 presents present VERB crl-13861 70 5 the the DET crl-13861 70 6 results result NOUN crl-13861 70 7 of of ADP crl-13861 70 8 the the DET crl-13861 70 9 survey survey NOUN crl-13861 70 10 of of ADP crl-13861 70 11 satisfied satisfied ADJ crl-13861 70 12 and and CCONJ crl-13861 70 13 unsatisfied unsatisfie VERB crl-13861 70 14 requests request NOUN crl-13861 70 15 for for ADP crl-13861 70 16 library library NOUN crl-13861 70 17 materials material NOUN crl-13861 70 18 at at ADP crl-13861 70 19 uiuc uiuc NOUN crl-13861 70 20 in in ADP crl-13861 70 21 november november PROPN crl-13861 70 22 1980 1980 NUM crl-13861 70 23 . . PUNCT crl-13861 71 1 the the DET crl-13861 71 2 notation notation NOUN crl-13861 71 3 is be AUX crl-13861 71 4 as as SCONJ crl-13861 71 5 follows follow VERB crl-13861 71 6 : : PUNCT crl-13861 71 7 w w ADP crl-13861 71 8 = = PUNCT crl-13861 71 9 total total ADJ crl-13861 71 10 number number NOUN crl-13861 71 11 of of ADP crl-13861 71 12 requests request NOUN crl-13861 71 13 . . PUNCT crl-13861 72 1 s s X crl-13861 73 1 = = SYM crl-13861 73 2 number number NOUN crl-13861 73 3 of of ADP crl-13861 73 4 immediately immediately ADV crl-13861 73 5 satisfied satisfied ADJ crl-13861 73 6 requests request NOUN crl-13861 73 7 . . PUNCT crl-13861 74 1 p p NOUN crl-13861 74 2 = = NOUN crl-13861 74 3 number number NOUN crl-13861 74 4 of of ADP crl-13861 74 5 unsatisfied unsatisfied ADJ crl-13861 74 6 requests request NOUN crl-13861 74 7 . . PUNCT crl-13861 75 1 these these DET crl-13861 75 2 requests request NOUN crl-13861 75 3 were be AUX crl-13861 75 4 classified classify VERB crl-13861 75 5 into into ADP crl-13861 75 6 five five NUM crl-13861 75 7 categories category NOUN crl-13861 75 8 : : PUNCT crl-13861 75 9 pacq pacq NOUN crl-13861 75 10 = = NOUN crl-13861 75 11 number number NOUN crl-13861 75 12 of of ADP crl-13861 75 13 unsatisfied unsatisfie VERB crl-13861 75 14 requests request NOUN crl-13861 75 15 attributable attributable ADJ crl-13861 75 16 to to ADP crl-13861 75 17 acquisition acquisition NOUN crl-13861 75 18 failure failure NOUN crl-13861 75 19 ( ( PUNCT crl-13861 75 20 not not PART crl-13861 75 21 acquired acquire VERB crl-13861 75 22 , , PUNCT crl-13861 75 23 not not PART crl-13861 75 24 yet yet ADV crl-13861 75 25 in in ADP crl-13861 75 26 database database NOUN crl-13861 75 27 or or CCONJ crl-13861 75 28 card card NOUN crl-13861 75 29 catalog catalog NOUN crl-13861 75 30 , , PUNCT crl-13861 75 31 all all DET crl-13861 75 32 copies copy NOUN crl-13861 75 33 withdrawn withdraw VERB crl-13861 75 34 , , PUNCT crl-13861 75 35 specific specific ADJ crl-13861 75 36 edition edition NOUN crl-13861 75 37 not not PART crl-13861 75 38 32 32 NUM crl-13861 75 39 college college NOUN crl-13861 75 40 & & CCONJ crl-13861 75 41 research research PROPN crl-13861 75 42 libraries librarie VERB crl-13861 75 43 january january PROPN crl-13861 75 44 1983 1983 NUM crl-13861 75 45 table table NOUN crl-13861 75 46 1 1 NUM crl-13861 75 47 results result NOUN crl-13861 75 48 of of ADP crl-13861 75 49 the the DET crl-13861 75 50 uiuc uiuc ADJ crl-13861 75 51 general general ADJ crl-13861 75 52 bookstacks bookstack NOUN crl-13861 75 53 user user NOUN crl-13861 75 54 study study NOUN crl-13861 75 55 -november -november PROPN crl-13861 75 56 1980 1980 NUM crl-13861 75 57 paged page VERB crl-13861 75 58 i. i. NOUN crl-13861 75 59 total total ADJ crl-13861 75 60 number number NOUN crl-13861 75 61 of of ADP crl-13861 75 62 re re NOUN crl-13861 75 63 ~ ~ NOUN crl-13861 75 64 uests uest NOUN crl-13861 75 65 193 193 NUM crl-13861 75 66 ii ii PROPN crl-13861 75 67 . . PROPN crl-13861 75 68 number number NOUN crl-13861 75 69 immediate immediate PROPN crl-13861 75 70 y y PROPN crl-13861 75 71 satisfied satisfied ADJ crl-13861 75 72 by by ADP crl-13861 75 73 a a DET crl-13861 75 74 stacks stack NOUN crl-13861 75 75 copy copy VERB crl-13861 75 76 138 138 NUM crl-13861 75 77 iii iii NUM crl-13861 75 78 . . PUNCT crl-13861 75 79 distribution distribution NOUN crl-13861 75 80 of of ADP crl-13861 75 81 unsahsfied unsahsfied ADJ crl-13861 75 82 requests request NOUN crl-13861 75 83 : : PUNCT crl-13861 75 84 a. a. NOUN crl-13861 75 85 number number NOUN crl-13861 75 86 of of ADP crl-13861 75 87 tiles tile NOUN crl-13861 75 88 not not PART crl-13861 75 89 55 55 NUM crl-13861 75 90 acquired acquire VERB crl-13861 75 91 4 4 NUM crl-13861 75 92 b. b. PROPN crl-13861 75 93 nujtiber nujtiber PROPN crl-13861 75 94 of of ADP crl-13861 75 95 bibio bibio PROPN crl-13861 75 96 ~ ~ PUNCT crl-13861 75 97 aphic aphic ADJ crl-13861 75 98 errors error NOUN crl-13861 75 99 17 17 NUM crl-13861 75 100 c. c. PROPN crl-13861 75 101 umber umber PROPN crl-13861 75 102 of of ADP crl-13861 75 103 items item NOUN crl-13861 75 104 15 15 NUM crl-13861 75 105 d. d. PROPN crl-13861 75 106 number number NOUN crl-13861 75 107 of of ADP crl-13861 75 108 library library NOUN crl-13861 75 109 malfunctions malfunction NOUN crl-13861 75 110 11 11 NUM crl-13861 75 111 e. e. PROPN crl-13861 75 112 number number NOUN crl-13861 75 113 of of ADP crl-13861 75 114 user user NOUN crl-13861 75 115 errors error NOUN crl-13861 75 116 8 8 NUM crl-13861 75 117 owned own VERB crl-13861 75 118 , , PUNCT crl-13861 75 119 unpublished unpublished ADJ crl-13861 75 120 ) ) PUNCT crl-13861 75 121 . . PUNCT crl-13861 76 1 pbib pbib PROPN crl-13861 76 2 = = PROPN crl-13861 76 3 number number NOUN crl-13861 76 4 of of ADP crl-13861 76 5 unsatisfied unsatisfie VERB crl-13861 76 6 requests request NOUN crl-13861 76 7 attributable attributable ADJ crl-13861 76 8 to to ADP crl-13861 76 9 bibliographic bibliographic ADJ crl-13861 76 10 errors error NOUN crl-13861 76 11 ( ( PUNCT crl-13861 76 12 call call NOUN crl-13861 76 13 number number NOUN crl-13861 76 14 not not PART crl-13861 76 15 found find VERB crl-13861 76 16 , , PUNCT crl-13861 76 17 incorrect incorrect ADJ crl-13861 76 18 or or CCONJ crl-13861 76 19 incomplete incomplete ADJ crl-13861 76 20 call call NOUN crl-13861 76 21 number number NOUN crl-13861 76 22 , , PUNCT crl-13861 76 23 location location NOUN crl-13861 76 24 not not PART crl-13861 76 25 stacks stack NOUN crl-13861 76 26 or or CCONJ crl-13861 76 27 copies copy NOUN crl-13861 76 28 available available ADJ crl-13861 76 29 only only ADV crl-13861 76 30 in in ADP crl-13861 76 31 other other ADJ crl-13861 76 32 units unit NOUN crl-13861 76 33 ) ) PUNCT crl-13861 76 34 . . PUNCT crl-13861 77 1 pcir pcir VERB crl-13861 77 2 = = NOUN crl-13861 77 3 number number NOUN crl-13861 77 4 of of ADP crl-13861 77 5 unsatisfied unsatisfie VERB crl-13861 77 6 requests request NOUN crl-13861 77 7 attributable attributable ADJ crl-13861 77 8 to to ADP crl-13861 77 9 the the DET crl-13861 77 10 item item NOUN crl-13861 77 11 being be AUX crl-13861 77 12 in in ADP crl-13861 77 13 circulation circulation NOUN crl-13861 77 14 ( ( PUNCT crl-13861 77 15 on on ADP crl-13861 77 16 loan loan NOUN crl-13861 77 17 to to ADP crl-13861 77 18 individual individual ADJ crl-13861 77 19 user user NOUN crl-13861 77 20 , , PUNCT crl-13861 77 21 on on ADP crl-13861 77 22 reserve reserve PROPN crl-13861 77 23 , , PUNCT crl-13861 77 24 on on ADP crl-13861 77 25 loan loan NOUN crl-13861 77 26 to to ADP crl-13861 77 27 interlibrary interlibrary ADJ crl-13861 77 28 loan loan NOUN crl-13861 77 29 , , PUNCT crl-13861 77 30 on on ADP crl-13861 77 31 loan loan NOUN crl-13861 77 32 to to ADP crl-13861 77 33 another another DET crl-13861 77 34 unit unit NOUN crl-13861 77 35 ) ) PUNCT crl-13861 77 36 . . PUNCT crl-13861 78 1 plib plib NOUN crl-13861 78 2 = = NOUN crl-13861 78 3 number number NOUN crl-13861 78 4 of of ADP crl-13861 78 5 unsatisfied unsatisfie VERB crl-13861 78 6 requests request NOUN crl-13861 78 7 attributable attributable ADJ crl-13861 78 8 to to ADP crl-13861 78 9 library library NOUN crl-13861 78 10 malfunction malfunction NOUN crl-13861 78 11 ( ( PUNCT crl-13861 78 12 error error NOUN crl-13861 78 13 · · PUNCT crl-13861 78 14 in in ADP crl-13861 78 15 card card NOUN crl-13861 78 16 catalog catalog NOUN crl-13861 78 17 or or CCONJ crl-13861 78 18 lcs lcs NOUN crl-13861 78 19 , , PUNCT crl-13861 78 20 housed house VERB crl-13861 78 21 in in ADP crl-13861 78 22 special special ADJ crl-13861 78 23 location location NOUN crl-13861 78 24 within within ADP crl-13861 78 25 stacks stack NOUN crl-13861 78 26 , , PUNCT crl-13861 78 27 paging page VERB crl-13861 78 28 failure failure NOUN crl-13861 78 29 , , PUNCT crl-13861 78 30 reshelving reshelve VERB crl-13861 78 31 delays delay NOUN crl-13861 78 32 , , PUNCT crl-13861 78 33 misshelved misshelved ADJ crl-13861 78 34 , , PUNCT crl-13861 78 35 missing miss VERB crl-13861 78 36 after after ADP crl-13861 78 37 search search NOUN crl-13861 78 38 ) ) PUNCT crl-13861 78 39 . . PUNCT crl-13861 79 1 puser puser NOUN crl-13861 79 2 = = NOUN crl-13861 79 3 number number NOUN crl-13861 79 4 of of ADP crl-13861 79 5 unsatisfied unsatisfie VERB crl-13861 79 6 requests request NOUN crl-13861 79 7 attributable attributable ADJ crl-13861 79 8 to to ADP crl-13861 79 9 user user NOUN crl-13861 79 10 errors error NOUN crl-13861 79 11 ( ( PUNCT crl-13861 79 12 orientation orientation NOUN crl-13861 79 13 to to PART crl-13861 79 14 stacks stack NOUN crl-13861 79 15 arrangement arrangement NOUN crl-13861 79 16 , , PUNCT crl-13861 79 17 special special ADJ crl-13861 79 18 markings marking NOUN crl-13861 79 19 / / SYM crl-13861 79 20 location location NOUN crl-13861 79 21 ) ) PUNCT crl-13861 79 22 . . PUNCT crl-13861 80 1 in in ADP crl-13861 80 2 the the DET crl-13861 80 3 paging page VERB crl-13861 80 4 sample sample NOUN crl-13861 80 5 , , PUNCT crl-13861 80 6 puserrepresents puserrepresent VERB crl-13861 80 7 library library NOUN crl-13861 80 8 staff staff NOUN crl-13861 80 9 performance performance NOUN crl-13861 80 10 . . PUNCT crl-13861 81 1 sample sample NOUN crl-13861 81 2 sizes size NOUN crl-13861 81 3 were be AUX crl-13861 81 4 too too ADV crl-13861 81 5 small small ADJ crl-13861 81 6 to to PART crl-13861 81 7 analyze analyze VERB crl-13861 81 8 subcategories subcategorie NOUN crl-13861 81 9 of of ADP crl-13861 81 10 reasons reason NOUN crl-13861 81 11 for for ADP crl-13861 81 12 failure failure NOUN crl-13861 81 13 . . PUNCT crl-13861 82 1 figure figure NOUN crl-13861 82 2 1 1 NUM crl-13861 82 3 and and CCONJ crl-13861 82 4 table table NOUN crl-13861 82 5 2 2 NUM crl-13861 82 6 present present VERB crl-13861 82 7 the the DET crl-13861 82 8 satisfaction satisfaction NOUN crl-13861 82 9 rates rate NOUN crl-13861 82 10 attributable attributable ADJ crl-13861 82 11 to to ADP crl-13861 82 12 the the DET crl-13861 82 13 potential potential ADJ crl-13861 82 14 sources source NOUN crl-13861 82 15 of of ADP crl-13861 82 16 frustration frustration NOUN crl-13861 82 17 with with ADP crl-13861 82 18 their their PRON crl-13861 82 19 standard standard ADJ crl-13861 82 20 error error NOUN crl-13861 82 21 using use VERB crl-13861 82 22 the the DET crl-13861 82 23 kantor kantor NOUN crl-13861 82 24 branching branch VERB crl-13861 82 25 analysis analysis NOUN crl-13861 82 26 . . PUNCT crl-13861 83 1 a a DET crl-13861 83 2 test test NOUN crl-13861 83 3 was be AUX crl-13861 83 4 made make VERB crl-13861 83 5 of of ADP crl-13861 83 6 the the DET crl-13861 83 7 difference difference NOUN crl-13861 83 8 between between ADP crl-13861 83 9 the the DET crl-13861 83 10 proportions proportion NOUN crl-13861 83 11 satisfied satisfied ADJ crl-13861 83 12 in in ADP crl-13861 83 13 the the DET crl-13861 83 14 subsamples subsample NOUN crl-13861 83 15 paging page VERB crl-13861 83 16 and and CCONJ crl-13861 83 17 direct direct ADJ crl-13861 83 18 access access NOUN crl-13861 83 19 , , PUNCT crl-13861 83 20 using use VERB crl-13861 83 21 formula formula NOUN crl-13861 83 22 1 1 NUM crl-13861 83 23 to to PART crl-13861 83 24 weigh weigh VERB crl-13861 83 25 for for ADP crl-13861 83 26 sample sample NOUN crl-13861 83 27 size size NOUN crl-13861 83 28 . . PUNCT crl-13861 84 1 formula formula NOUN crl-13861 84 2 2 2 NUM crl-13861 84 3 was be AUX crl-13861 84 4 applied apply VERB crl-13861 84 5 to to PART crl-13861 84 6 provide provide VERB crl-13861 84 7 normalized normalized ADJ crl-13861 84 8 z z NOUN crl-13861 84 9 scores score NOUN crl-13861 84 10 . . PUNCT crl-13861 85 1 the the DET crl-13861 85 2 authors author NOUN crl-13861 85 3 concluded conclude VERB crl-13861 85 4 that that SCONJ crl-13861 85 5 overall overall ADJ crl-13861 85 6 satisfaction satisfaction NOUN crl-13861 85 7 rates rate NOUN crl-13861 85 8 represent represent VERB crl-13861 85 9 a a DET crl-13861 85 10 common common ADJ crl-13861 85 11 population population NOUN crl-13861 85 12 . . PUNCT crl-13861 86 1 direct direct ADJ crl-13861 86 2 access access NOUN crl-13861 86 3 combined combine VERB crl-13861 86 4 316 316 NUM crl-13861 86 5 509 509 NUM crl-13861 86 6 228 228 NUM crl-13861 86 7 366 366 NUM crl-13861 86 8 88 88 NUM crl-13861 86 9 143 143 NUM crl-13861 86 10 6 6 NUM crl-13861 86 11 10 10 NUM crl-13861 86 12 31 31 NUM crl-13861 86 13 48 48 NUM crl-13861 86 14 14 14 NUM crl-13861 86 15 29 29 NUM crl-13861 86 16 14 14 NUM crl-13861 86 17 25 25 NUM crl-13861 86 18 23 23 NUM crl-13861 86 19 31 31 NUM crl-13861 86 20 pest pest NOUN crl-13861 86 21 n1p1 n1p1 NOUN crl-13861 86 22 + + NUM crl-13861 86 23 n2p2 n2p2 PUNCT crl-13861 86 24 n n PROPN crl-13861 86 25 p1 p1 NOUN crl-13861 86 26 - - PUNCT crl-13861 86 27 p2 p2 NOUN crl-13861 86 28 z z NOUN crl-13861 86 29 = = PROPN crl-13861 86 30 p(1 p(1 PROPN crl-13861 86 31 - - PUNCT crl-13861 86 32 p)n p)n NOUN crl-13861 86 33 n1 n1 ADJ crl-13861 86 34 + + CCONJ crl-13861 86 35 n2 n2 ADJ crl-13861 86 36 symbol symbol NOUN crl-13861 86 37 w w PROPN crl-13861 86 38 s s PROPN crl-13861 86 39 p p NOUN crl-13861 86 40 pacq pacq NOUN crl-13861 86 41 pbib pbib PROPN crl-13861 86 42 pcir pcir PROPN crl-13861 86 43 plib plib NOUN crl-13861 86 44 puser puser NOUN crl-13861 87 1 [ [ X crl-13861 87 2 11 11 NUM crl-13861 87 3 [ [ X crl-13861 87 4 21 21 NUM crl-13861 87 5 table table NOUN crl-13861 87 6 3 3 NUM crl-13861 87 7 examines examine NOUN crl-13861 87 8 satisfaction satisfaction NOUN crl-13861 87 9 rates rate NOUN crl-13861 87 10 by by ADP crl-13861 87 11 status status NOUN crl-13861 87 12 as as SCONJ crl-13861 87 13 stratified stratify VERB crl-13861 87 14 by by ADP crl-13861 87 15 size size NOUN crl-13861 87 16 of of ADP crl-13861 87 17 each each DET crl-13861 87 18 status status NOUN crl-13861 87 19 in in ADP crl-13861 87 20 the the DET crl-13861 87 21 sample sample NOUN crl-13861 87 22 . . PUNCT crl-13861 88 1 the the DET crl-13861 88 2 results result NOUN crl-13861 88 3 show show VERB crl-13861 88 4 that that SCONJ crl-13861 88 5 users user NOUN crl-13861 88 6 of of ADP crl-13861 88 7 the the DET crl-13861 88 8 general general ADJ crl-13861 88 9 bookstacks bookstack NOUN crl-13861 88 10 at at ADP crl-13861 88 11 uiuc uiuc ADJ crl-13861 88 12 are be AUX crl-13861 88 13 satisfied satisfied ADJ crl-13861 88 14 at at ADP crl-13861 88 15 approximately approximately ADV crl-13861 88 16 the the DET crl-13861 88 17 same same ADJ crl-13861 88 18 level level NOUN crl-13861 88 19 for for ADP crl-13861 88 20 all all DET crl-13861 88 21 categories category NOUN crl-13861 88 22 of of ADP crl-13861 88 23 borrowers borrower NOUN crl-13861 88 24 . . PUNCT crl-13861 89 1 the the DET crl-13861 89 2 relatively relatively ADV crl-13861 89 3 high high ADJ crl-13861 89 4 satisfaction satisfaction NOUN crl-13861 89 5 rates rate NOUN crl-13861 89 6 reported report VERB crl-13861 89 7 here here ADV crl-13861 89 8 may may AUX crl-13861 89 9 be be AUX crl-13861 89 10 attributed attribute VERB crl-13861 89 11 to to ADP crl-13861 89 12 several several ADJ crl-13861 89 13 factors factor NOUN crl-13861 89 14 that that PRON crl-13861 89 15 merit merit VERB crl-13861 89 16 further further ADJ crl-13861 89 17 study study NOUN crl-13861 89 18 . . PUNCT crl-13861 90 1 the the DET crl-13861 90 2 size size NOUN crl-13861 90 3 of of ADP crl-13861 90 4 the the DET crl-13861 90 5 collection collection NOUN crl-13861 90 6 and and CCONJ crl-13861 90 7 its its PRON crl-13861 90 8 organizatidn organizatidn NOUN crl-13861 90 9 into into ADP crl-13861 90 10 departmental departmental ADJ crl-13861 90 11 units unit NOUN crl-13861 90 12 undoubtedly undoubtedly ADV crl-13861 90 13 improved improve VERB crl-13861 90 14 user user NOUN crl-13861 90 15 satisfaction satisfaction NOUN crl-13861 90 16 by by ADP crl-13861 90 17 providing provide VERB crl-13861 90 18 a a DET crl-13861 90 19 higher high ADJ crl-13861 90 20 pr_oportion pr_oportion NOUN crl-13861 90 21 of of ADP crl-13861 90 22 multiple multiple ADJ crl-13861 90 23 copies copy NOUN crl-13861 90 24 for for ADP crl-13861 90 25 frequently frequently ADV crl-13861 90 26 used use VERB crl-13861 90 27 materials material NOUN crl-13861 90 28 . . PUNCT crl-13861 91 1 lcs lcs NOUN crl-13861 91 2 as as ADP crl-13861 91 3 an an DET crl-13861 91 4 element element NOUN crl-13861 91 5 ' ' PUNCT crl-13861 91 6 in in ADP crl-13861 91 7 the the DET crl-13861 91 8 context context NOUN crl-13861 91 9 of of ADP crl-13861 91 10 pbib pbib PROPN crl-13861 91 11 may may AUX crl-13861 91 12 have have AUX crl-13861 91 13 systematically systematically ADV crl-13861 91 14 screened screen VERB crl-13861 91 15 pcir pcir NOUN crl-13861 91 16 requests request NOUN crl-13861 91 17 from from ADP crl-13861 91 18 the the DET crl-13861 91 19 sample sample NOUN crl-13861 91 20 while while SCONJ crl-13861 91 21 increasing increase VERB crl-13861 91 22 overall overall ADJ crl-13861 91 23 satisfaction satisfaction NOUN crl-13861 91 24 by by ADP crl-13861 91 25 helping help VERB crl-13861 91 26 to to PART crl-13861 91 27 locate locate VERB crl-13861 91 28 another another DET crl-13861 91 29 available available ADJ crl-13861 91 30 copy copy NOUN crl-13861 91 31 . . PUNCT crl-13861 92 1 since since SCONJ crl-13861 92 2 lcs lcs NOUN crl-13861 92 3 shows show VERB crl-13861 92 4 missing miss VERB crl-13861 92 5 copies copy NOUN crl-13861 92 6 , , PUNCT crl-13861 92 7 copies copy NOUN crl-13861 92 8 that that PRON crl-13861 92 9 have have AUX crl-13861 92 10 been be AUX crl-13861 92 11 borrowed borrow VERB crl-13861 92 12 , , PUNCT crl-13861 92 13 and and CCONJ crl-13861 92 14 copies copy NOUN crl-13861 92 15 on on ADP crl-13861 92 16 reserve reserve PROPN crl-13861 92 17 , , PUNCT crl-13861 92 18 in in ADP crl-13861 92 19 binding bind VERB crl-13861 92 20 , , PUNCT crl-13861 92 21 etc etc X crl-13861 92 22 . . X crl-13861 92 23 , , PUNCT crl-13861 92 24 patrons patron NOUN crl-13861 92 25 using use VERB crl-13861 92 26 lcs lcs NOUN crl-13861 92 27 learn learn VERB crl-13861 92 28 the the DET crl-13861 92 29 potential potential ADJ crl-13861 92 30 availability availability NOUN crl-13861 92 31 of of ADP crl-13861 92 32 a a DET crl-13861 92 33 sought seek VERB crl-13861 92 34 item item NOUN crl-13861 92 35 much much ADV crl-13861 92 36 sooner soon ADV crl-13861 92 37 than than SCONJ crl-13861 92 38 they they PRON crl-13861 92 39 would would AUX crl-13861 92 40 have have VERB crl-13861 92 41 otherwise otherwise ADV crl-13861 92 42 . . PUNCT crl-13861 93 1 some some DET crl-13861 93 2 patrons patron NOUN crl-13861 93 3 may may AUX crl-13861 93 4 not not PART crl-13861 93 5 have have AUX crl-13861 93 6 requested request VERB crl-13861 93 7 or or CCONJ crl-13861 93 8 reported report VERB crl-13861 93 9 items item NOUN crl-13861 93 10 they they PRON crl-13861 93 11 knew know VERB crl-13861 93 12 were be AUX crl-13861 93 13 in in ADP crl-13861 93 14 circulation circulation NOUN crl-13861 93 15 or or CCONJ crl-13861 93 16 were be AUX crl-13861 93 17 housed house VERB crl-13861 93 18 in in ADP crl-13861 93 19 another another DET crl-13861 93 20 unit unit NOUN crl-13861 93 21 , , PUNCT crl-13861 93 22 although although SCONJ crl-13861 93 23 at at ADP crl-13861 93 24 uiuc uiuc ADJ crl-13861 93 25 holds hold NOUN crl-13861 93 26 are be AUX crl-13861 93 27 frequently frequently ADV crl-13861 93 28 placed place VERB crl-13861 93 29 on on ADP crl-13861 93 30 copies copy NOUN crl-13861 93 31 in in ADP crl-13861 93 32 circulation circulation NOUN crl-13861 93 33 . . PUNCT crl-13861 94 1 the the DET crl-13861 94 2 questionnaire questionnaire NOUN crl-13861 94 3 , , PUNCT crl-13861 94 4 as as ADP crl-13861 94 5 an an DET crl-13861 94 6 instrument instrument NOUN crl-13861 94 7 , , PUNCT crl-13861 94 8 while while SCONJ crl-13861 94 9 less less ADV crl-13861 94 10 obtrusive obtrusive ADJ crl-13861 94 11 than than ADP crl-13861 94 12 an an DET crl-13861 94 13 inapplication inapplication NOUN crl-13861 94 14 of of ADP crl-13861 94 15 a a DET crl-13861 94 16 methodology methodology NOUN crl-13861 94 17 33 33 NUM crl-13861 94 18 paging page VERB crl-13861 94 19 direct direct ADJ crl-13861 94 20 access access NOUN crl-13861 94 21 puser puser NOUN crl-13861 94 22 31 31 NUM crl-13861 94 23 puser puser NOUN crl-13861 94 24 8 8 NUM crl-13861 94 25 figure figure NOUN crl-13861 94 26 1 1 NUM crl-13861 94 27 satisfaction satisfaction NOUN crl-13861 94 28 rates rate NOUN crl-13861 94 29 table2 table2 NOUN crl-13861 94 30 t t NOUN crl-13861 94 31 = = PUNCT crl-13861 94 32 s+ s+ PROPN crl-13861 94 33 puser puser NOUN crl-13861 94 34 u u NOUN crl-13861 94 35 = = PUNCT crl-13861 94 36 t+ t+ NOUN crl-13861 94 37 plib plib NOUN crl-13861 94 38 v v NOUN crl-13861 94 39 = = PUNCT crl-13861 94 40 u+ u+ NOUN crl-13861 94 41 pcir pcir VERB crl-13861 94 42 x= x= SPACE crl-13861 94 43 v+ v+ ADV crl-13861 94 44 pbib pbib PROPN crl-13861 94 45 w w PROPN crl-13861 94 46 = = PROPN crl-13861 94 47 x+ x+ PROPN crl-13861 94 48 pacq pacq NOUN crl-13861 94 49 \ \ PROPN crl-13861 94 50 pacq pacq NOUN crl-13861 94 51 10 10 NUM crl-13861 94 52 measures measure NOUN crl-13861 94 53 of of ADP crl-13861 94 54 performance performance NOUN crl-13861 94 55 for for ADP crl-13861 94 56 the the DET crl-13861 94 57 general general ADJ crl-13861 94 58 bookstacks bookstack NOUN crl-13861 94 59 from from ADP crl-13861 94 60 the the DET crl-13861 94 61 outcome outcome NOUN crl-13861 94 62 of of ADP crl-13861 94 63 requests request NOUN crl-13861 94 64 for for ADP crl-13861 94 65 materials material NOUN crl-13861 94 66 - - PUNCT crl-13861 94 67 november november PROPN crl-13861 94 68 1980 1980 NUM crl-13861 94 69 standard standard ADJ crl-13861 94 70 error error NOUN crl-13861 94 71 direct direct ADJ crl-13861 94 72 direct direct ADJ crl-13861 94 73 paged page VERB crl-13861 94 74 access access NOUN crl-13861 94 75 combined combine VERB crl-13861 94 76 paged page VERB crl-13861 94 77 access access NOUN crl-13861 94 78 percent percent NOUN crl-13861 94 79 percent percent NOUN crl-13861 94 80 percent percent NOUN crl-13861 94 81 percent percent NOUN crl-13861 94 82 percent percent NOUN crl-13861 94 83 acjuisitions acjuisition NOUN crl-13861 94 84 pac~ pac~ VERB crl-13861 95 1 = = PUNCT crl-13861 95 2 xiw xiw PROPN crl-13861 95 3 97.93 97.93 NUM crl-13861 95 4 98.10 98.10 NUM crl-13861 95 5 98.04 98.04 NUM crl-13861 95 6 1.02 1.02 NUM crl-13861 95 7 .77 .77 NUM crl-13861 95 8 bib bib NOUN crl-13861 95 9 iographic iographic ADJ crl-13861 95 10 pbi pbi NOUN crl-13861 95 11 = = PUNCT crl-13861 95 12 vix vix VERB crl-13861 95 13 91.00 91.00 NUM crl-13861 95 14 90.00 90.00 NUM crl-13861 95 15 90.38 90.38 NUM crl-13861 95 16 2.08 2.08 NUM crl-13861 95 17 1.70 1.70 NUM crl-13861 95 18 circulation circulation NOUN crl-13861 95 19 pcir pcir NOUN crl-13861 95 20 = = INTJ crl-13861 95 21 u u PROPN crl-13861 95 22 / / SYM crl-13861 95 23 v v PROPN crl-13861 95 24 91.28 91.28 NUM crl-13861 95 25 94.98 94.98 NUM crl-13861 95 26 93.57 93.57 NUM crl-13861 95 27 2.15 2.15 NUM crl-13861 95 28 1.31 1.31 NUM crl-13861 95 29 library library NOUN crl-13861 95 30 plib plib NOUN crl-13861 95 31 = = PUNCT crl-13861 95 32 tiu tiu NOUN crl-13861 95 33 92.99 92.99 NUM crl-13861 95 34 94.72 94.72 NUM crl-13861 95 35 94.08 94.08 NUM crl-13861 95 36 2.04 2.04 NUM crl-13861 95 37 1.37 1.37 NUM crl-13861 95 38 users user NOUN crl-13861 95 39 puser puser NOUN crl-13861 95 40 = = PUNCT crl-13861 95 41 sit sit VERB crl-13861 95 42 94.52 94.52 NUM crl-13861 95 43 90.84 90.84 NUM crl-13861 95 44 92.19 92.19 NUM crl-13861 95 45 1.88 1.88 NUM crl-13861 95 46 1.82 1.82 NUM crl-13861 95 47 satisfaction satisfaction NOUN crl-13861 95 48 level level NOUN crl-13861 95 49 5 5 NUM crl-13861 95 50 / / SYM crl-13861 95 51 w w ADP crl-13861 95 52 7.150 7.150 NUM crl-13861 95 53 72.15 72.15 NUM crl-13861 95 54 71.91 71.91 NUM crl-13861 95 55 3.25 3.25 NUM crl-13861 95 56 2.52 2.52 NUM crl-13861 95 57 combined combine VERB crl-13861 95 58 percent percent NOUN crl-13861 95 59 .61 .61 PROPN crl-13861 95 60 1.32 1.32 NUM crl-13861 95 61 1.15 1.15 NUM crl-13861 95 62 1.15 1.15 NUM crl-13861 95 63 1.35 1.35 NUM crl-13861 95 64 1.99 1.99 NUM crl-13861 95 65 r----------------------------------------------------------------------------34 r----------------------------------------------------------------------------34 PROPN crl-13861 95 66 college college PROPN crl-13861 95 67 & & CCONJ crl-13861 95 68 research research PROPN crl-13861 95 69 libraries librarie VERB crl-13861 95 70 january january PROPN crl-13861 95 71 1983 1983 NUM crl-13861 95 72 table table NOUN crl-13861 95 73 3 3 NUM crl-13861 95 74 total total NOUN crl-13861 95 75 satisfied satisfied ADJ crl-13861 95 76 by by ADP crl-13861 95 77 status status NOUN crl-13861 95 78 undergrads undergrad NOUN crl-13861 95 79 graduates graduate VERB crl-13861 95 80 faculty faculty NOUN crl-13861 95 81 courtesy courtesy NOUN crl-13861 95 82 borrowers borrower NOUN crl-13861 95 83 percent percent NOUN crl-13861 95 84 of of ADP crl-13861 95 85 requests request NOUN crl-13861 95 86 by by ADP crl-13861 95 87 status status NOUN crl-13861 95 88 74.8 74.8 NUM crl-13861 95 89 74.7 74.7 NUM crl-13861 95 90 66.7 66.7 NUM crl-13861 95 91 77.3 77.3 NUM crl-13861 95 92 percent percent NOUN crl-13861 95 93 of of ADP crl-13861 95 94 status status NOUN crl-13861 95 95 in in ADP crl-13861 95 96 sample sample NOUN crl-13861 95 97 40.4 40.4 NUM crl-13861 95 98 39.1 39.1 NUM crl-13861 95 99 10.1 10.1 NUM crl-13861 95 100 10.5 10.5 NUM crl-13861 95 101 percent percent NOUN crl-13861 95 102 of of ADP crl-13861 95 103 total total NOUN crl-13861 95 104 satisfied satisfy VERB crl-13861 95 105 40.9 40.9 NUM crl-13861 95 106 39.3 39.3 NUM crl-13861 95 107 8.7 8.7 NUM crl-13861 95 108 11.1 11.1 NUM crl-13861 95 109 terview terview NOUN crl-13861 95 110 , , PUNCT crl-13861 95 111 may may AUX crl-13861 95 112 have have AUX crl-13861 95 113 skewed skew VERB crl-13861 95 114 the the DET crl-13861 95 115 results result NOUN crl-13861 95 116 : : PUNCT crl-13861 95 117 patrons patron NOUN crl-13861 95 118 unsure unsure NOUN crl-13861 95 119 of of ADP crl-13861 95 120 their their PRON crl-13861 95 121 needs need NOUN crl-13861 95 122 and/ and/ PROPN crl-13861 95 123 or or CCONJ crl-13861 95 124 library library NOUN crl-13861 95 125 skills skill NOUN crl-13861 95 126 may may AUX crl-13861 95 127 have have AUX crl-13861 95 128 declined decline VERB crl-13861 95 129 to to PART crl-13861 95 130 respond respond VERB crl-13861 95 131 or or CCONJ crl-13861 95 132 did do VERB crl-13861 95 133 so so ADV crl-13861 95 134 only only ADV crl-13861 95 135 with with ADP crl-13861 95 136 identifiable identifiable ADJ crl-13861 95 137 " " PUNCT crl-13861 95 138 successes success NOUN crl-13861 95 139 . . PUNCT crl-13861 95 140 " " PUNCT crl-13861 96 1 a a DET crl-13861 96 2 replication replication NOUN crl-13861 96 3 of of ADP crl-13861 96 4 this this DET crl-13861 96 5 study study NOUN crl-13861 96 6 using use VERB crl-13861 96 7 the the DET crl-13861 96 8 interview interview NOUN crl-13861 96 9 technique technique NOUN crl-13861 96 10 might might AUX crl-13861 96 11 test test VERB crl-13861 96 12 the the DET crl-13861 96 13 degree degree NOUN crl-13861 96 14 of of ADP crl-13861 96 15 selective selective ADJ crl-13861 96 16 response response NOUN crl-13861 96 17 to to ADP crl-13861 96 18 the the DET crl-13861 96 19 questionnaire questionnaire NOUN crl-13861 96 20 . . PUNCT crl-13861 97 1 consistent consistent ADJ crl-13861 97 2 with with ADP crl-13861 97 3 other other ADJ crl-13861 97 4 studies study NOUN crl-13861 97 5 is be AUX crl-13861 97 6 the the DET crl-13861 97 7 high high ADJ crl-13861 97 8 performance performance NOUN crl-13861 97 9 of of ADP crl-13861 97 10 acquisitions acquisition NOUN crl-13861 97 11 , , PUNCT crl-13861 97 12 a a DET crl-13861 97 13 finding finding NOUN crl-13861 97 14 that that PRON crl-13861 97 15 may may AUX crl-13861 97 16 suggest suggest VERB crl-13861 97 17 self self NOUN crl-13861 97 18 - - PUNCT crl-13861 97 19 fulfillment fulfillment NOUN crl-13861 97 20 rather rather ADV crl-13861 97 21 than than ADP crl-13861 97 22 merely merely ADV crl-13861 97 23 sound sound VERB crl-13861 97 24 acquisition acquisition NOUN crl-13861 97 25 policies policy NOUN crl-13861 97 26 . . PUNCT crl-13861 98 1 since since SCONJ crl-13861 98 2 this this DET crl-13861 98 3 index index NOUN crl-13861 98 4 is be AUX crl-13861 98 5 based base VERB crl-13861 98 6 on on ADP crl-13861 98 7 expressed express VERB crl-13861 98 8 demand demand NOUN crl-13861 98 9 for for ADP crl-13861 98 10 specific specific ADJ crl-13861 98 11 titles title NOUN crl-13861 98 12 , , PUNCT crl-13861 98 13 it it PRON crl-13861 98 14 is be AUX crl-13861 98 15 difficult difficult ADJ crl-13861 98 16 to to PART crl-13861 98 17 isolate isolate VERB crl-13861 98 18 or or CCONJ crl-13861 98 19 control control VERB crl-13861 98 20 the the DET crl-13861 98 21 effects effect NOUN crl-13861 98 22 of of ADP crl-13861 98 23 the the DET crl-13861 98 24 collection collection NOUN crl-13861 98 25 itself itself PRON crl-13861 98 26 as as ADP crl-13861 98 27 a a DET crl-13861 98 28 bibliographic bibliographic ADJ crl-13861 98 29 tool tool NOUN crl-13861 98 30 in in ADP crl-13861 98 31 creating create VERB crl-13861 98 32 demand demand NOUN crl-13861 98 33 . . PUNCT crl-13861 99 1 future future ADJ crl-13861 99 2 research research NOUN crl-13861 99 3 should should AUX crl-13861 99 4 test test VERB crl-13861 99 5 the the DET crl-13861 99 6 hypothesis hypothesis NOUN crl-13861 99 7 that that PRON crl-13861 99 8 expressed express VERB crl-13861 99 9 demand demand NOUN crl-13861 99 10 for for ADP crl-13861 99 11 specific specific ADJ crl-13861 99 12 titles title NOUN crl-13861 99 13 is be AUX crl-13861 99 14 directly directly ADV crl-13861 99 15 correlated correlate VERB crl-13861 99 16 with with ADP crl-13861 99 17 bibliographic bibliographic ADJ crl-13861 99 18 access access NOUN crl-13861 99 19 provided provide VERB crl-13861 99 20 to to ADP crl-13861 99 21 items item NOUN crl-13861 99 22 , , PUNCT crl-13861 99 23 regardless regardless ADV crl-13861 99 24 of of ADP crl-13861 99 25 collection collection NOUN crl-13861 99 26 size size NOUN crl-13861 99 27 . . PUNCT crl-13861 100 1 the the DET crl-13861 100 2 study study NOUN crl-13861 100 3 also also ADV crl-13861 100 4 tested test VERB crl-13861 100 5 whether whether SCONJ crl-13861 100 6 prior prior ADV crl-13861 100 7 successful successful ADJ crl-13861 100 8 use use NOUN crl-13861 100 9 and/ and/ NOUN crl-13861 100 10 or or CCONJ crl-13861 100 11 patron patron NOUN crl-13861 100 12 status status NOUN crl-13861 100 13 would would AUX crl-13861 100 14 have have VERB crl-13861 100 15 a a DET crl-13861 100 16 positive positive ADJ crl-13861 100 17 effect effect NOUN crl-13861 100 18 on on ADP crl-13861 100 19 success success NOUN crl-13861 100 20 as as SCONJ crl-13861 100 21 shown show VERB crl-13861 100 22 in in ADP crl-13861 100 23 tables table NOUN crl-13861 100 24 4 4 NUM crl-13861 100 25 and and CCONJ crl-13861 100 26 5 5 NUM crl-13861 100 27 . . PUNCT crl-13861 100 28 assuming assume VERB crl-13861 100 29 that that SCONJ crl-13861 100 30 more more ADJ crl-13861 100 31 experience experience NOUN crl-13861 100 32 in in ADP crl-13861 100 33 using use VERB crl-13861 100 34 the the DET crl-13861 100 35 library library NOUN crl-13861 100 36 would would AUX crl-13861 100 37 improve improve VERB crl-13861 100 38 library library NOUN crl-13861 100 39 skills skill NOUN crl-13861 100 40 , , PUNCT crl-13861 100 41 the the DET crl-13861 100 42 authors author NOUN crl-13861 100 43 hypothesized hypothesize VERB crl-13861 100 44 that that SCONJ crl-13861 100 45 extensive extensive ADJ crl-13861 100 46 use use NOUN crl-13861 100 47 would would AUX crl-13861 100 48 correspond correspond VERB crl-13861 100 49 with with ADP crl-13861 100 50 success success NOUN crl-13861 100 51 rate rate NOUN crl-13861 100 52 . . PUNCT crl-13861 101 1 it it PRON crl-13861 101 2 was be AUX crl-13861 101 3 also also ADV crl-13861 101 4 hypothesized hypothesize VERB crl-13861 101 5 that that SCONJ crl-13861 101 6 undergraduates undergraduate NOUN crl-13861 101 7 would would AUX crl-13861 101 8 be be AUX crl-13861 101 9 less less ADV crl-13861 101 10 successful successful ADJ crl-13861 101 11 than than ADP crl-13861 101 12 graduates graduate NOUN crl-13861 101 13 and/or and/or CCONJ crl-13861 101 14 faculty faculty NOUN crl-13861 101 15 because because SCONJ crl-13861 101 16 of of ADP crl-13861 101 17 limited limited ADJ crl-13861 101 18 bibliographic bibliographic ADJ crl-13861 101 19 skills skill NOUN crl-13861 101 20 and and CCONJ crl-13861 101 21 knowledge knowledge NOUN crl-13861 101 22 of of ADP crl-13861 101 23 library library NOUN crl-13861 101 24 procedures procedure NOUN crl-13861 101 25 . . PUNCT crl-13861 102 1 presumably presumably ADV crl-13861 102 2 , , PUNCT crl-13861 102 3 a a DET crl-13861 102 4 faculty faculty NOUN crl-13861 102 5 member member NOUN crl-13861 102 6 who who PRON crl-13861 102 7 is be AUX crl-13861 102 8 a a DET crl-13861 102 9 heavy heavy ADJ crl-13861 102 10 library library NOUN crl-13861 102 11 user user NOUN crl-13861 102 12 should should AUX crl-13861 102 13 be be AUX crl-13861 102 14 more more ADV crl-13861 102 15 successful successful ADJ crl-13861 102 16 than than ADP crl-13861 102 17 the the DET crl-13861 102 18 freshman freshman NOUN crl-13861 102 19 or or CCONJ crl-13861 102 20 other other ADJ crl-13861 102 21 user user NOUN crl-13861 102 22 who who PRON crl-13861 102 23 had have AUX crl-13861 102 24 used use VERB crl-13861 102 25 the the DET crl-13861 102 26 library library NOUN crl-13861 102 27 only only ADV crl-13861 102 28 a a DET crl-13861 102 29 few few ADJ crl-13861 102 30 times time NOUN crl-13861 102 31 . . PUNCT crl-13861 103 1 the the DET crl-13861 103 2 results result NOUN crl-13861 103 3 at at ADP crl-13861 103 4 uiuc uiuc NOUN crl-13861 103 5 , , PUNCT crl-13861 103 6 as as SCONJ crl-13861 103 7 exhibited exhibit VERB crl-13861 103 8 in in ADP crl-13861 103 9 table table NOUN crl-13861 103 10 4 4 NUM crl-13861 103 11 , , PUNCT crl-13861 103 12 show show VERB crl-13861 103 13 significance significance NOUN crl-13861 103 14 at at ADP crl-13861 103 15 the the DET crl-13861 103 16 .05 .05 NUM crl-13861 103 17 or or CCONJ crl-13861 103 18 better well ADJ crl-13861 103 19 level level NOUN crl-13861 103 20 where where SCONJ crl-13861 103 21 prior prior ADJ crl-13861 103 22 use use VERB crl-13861 103 23 improved improve VERB crl-13861 103 24 skills skill NOUN crl-13861 103 25 in in ADP crl-13861 103 26 using use VERB crl-13861 103 27 the the DET crl-13861 103 28 desk desk NOUN crl-13861 103 29 paging page VERB crl-13861 103 30 service service NOUN crl-13861 103 31 . . PUNCT crl-13861 104 1 in in ADP crl-13861 104 2 table table NOUN crl-13861 104 3 4 4 NUM crl-13861 104 4 the the DET crl-13861 104 5 variable variable ADJ crl-13861 104 6 puser puser NOUN crl-13861 104 7 , , PUNCT crl-13861 104 8 significant significant ADJ crl-13861 104 9 in in ADP crl-13861 104 10 the the DET crl-13861 104 11 paging page VERB crl-13861 104 12 sample sample NOUN crl-13861 104 13 at at ADP crl-13861 104 14 .0015 .0015 SPACE crl-13861 104 15 , , PUNCT crl-13861 104 16 represents represent VERB crl-13861 104 17 the the DET crl-13861 104 18 interaction interaction NOUN crl-13861 104 19 of of ADP crl-13861 104 20 the the DET crl-13861 104 21 user user NOUN crl-13861 104 22 and and CCONJ crl-13861 104 23 the the DET crl-13861 104 24 desk desk NOUN crl-13861 104 25 staff staff NOUN crl-13861 104 26 receiving receive VERB crl-13861 104 27 the the DET crl-13861 104 28 request request NOUN crl-13861 104 29 . . PUNCT crl-13861 105 1 use use NOUN crl-13861 105 2 by by ADP crl-13861 105 3 pbib pbib PROPN crl-13861 105 4 , , PUNCT crl-13861 105 5 significant significant ADJ crl-13861 105 6 at at ADP crl-13861 105 7 .0003 .0003 PUNCT crl-13861 105 8 , , PUNCT crl-13861 105 9 also also ADV crl-13861 105 10 reflects reflect VERB crl-13861 105 11 user user NOUN crl-13861 105 12 and and CCONJ crl-13861 105 13 staff staff NOUN crl-13861 105 14 interaction interaction NOUN crl-13861 105 15 . . PUNCT crl-13861 106 1 table table NOUN crl-13861 106 2 5 5 NUM crl-13861 106 3 shows show VERB crl-13861 106 4 crosstabs crosstab NOUN crl-13861 106 5 of of ADP crl-13861 106 6 status status NOUN crl-13861 106 7 and and CCONJ crl-13861 106 8 sources source NOUN crl-13861 106 9 of of ADP crl-13861 106 10 user user NOUN crl-13861 106 11 frustration frustration NOUN crl-13861 106 12 and and CCONJ crl-13861 106 13 demonstrates demonstrate VERB crl-13861 106 14 that that SCONJ crl-13861 106 15 while while SCONJ crl-13861 106 16 overall overall ADJ crl-13861 106 17 satisfaction satisfaction NOUN crl-13861 106 18 rates rate NOUN crl-13861 106 19 were be AUX crl-13861 106 20 approximately approximately ADV crl-13861 106 21 the the DET crl-13861 106 22 same same ADJ crl-13861 106 23 for for ADP crl-13861 106 24 undergraduates undergraduate NOUN crl-13861 106 25 , , PUNCT crl-13861 106 26 graduates graduate NOUN crl-13861 106 27 , , PUNCT crl-13861 106 28 and and CCONJ crl-13861 106 29 faculty faculty NOUN crl-13861 106 30 , , PUNCT crl-13861 106 31 the the DET crl-13861 106 32 sources source NOUN crl-13861 106 33 of of ADP crl-13861 106 34 frustration frustration NOUN crl-13861 106 35 were be AUX crl-13861 106 36 not not PART crl-13861 106 37 the the DET crl-13861 106 38 same same ADJ crl-13861 106 39 . . PUNCT crl-13861 107 1 pacq pacq NOUN crl-13861 107 2 , , PUNCT crl-13861 107 3 crosstabbed crosstabbe VERB crl-13861 107 4 with with ADP crl-13861 107 5 status status NOUN crl-13861 107 6 , , PUNCT crl-13861 107 7 was be AUX crl-13861 107 8 significant significant ADJ crl-13861 107 9 and and CCONJ crl-13861 107 10 the the DET crl-13861 107 11 results result NOUN crl-13861 107 12 show show VERB crl-13861 107 13 that that SCONJ crl-13861 107 14 graduates graduate NOUN crl-13861 107 15 and and CCONJ crl-13861 107 16 faculty faculty NOUN crl-13861 107 17 are be AUX crl-13861 107 18 more more ADV crl-13861 107 19 likely likely ADJ crl-13861 107 20 to to PART crl-13861 107 21 be be AUX crl-13861 107 22 frustrated frustrate VERB crl-13861 107 23 due due ADP crl-13861 107 24 to to ADP crl-13861 107 25 seeking seek VERB crl-13861 107 26 a a DET crl-13861 107 27 title title NOUN crl-13861 107 28 not not PART crl-13861 107 29 acquired acquire VERB crl-13861 107 30 . . PUNCT crl-13861 108 1 undergraduates undergraduate NOUN crl-13861 108 2 presumably presumably ADV crl-13861 108 3 find find VERB crl-13861 108 4 substitute substitute NOUN crl-13861 108 5 materials material NOUN crl-13861 108 6 more more ADV crl-13861 108 7 often often ADV crl-13861 108 8 to to PART crl-13861 108 9 meet meet VERB crl-13861 108 10 their their PRON crl-13861 108 11 needs need NOUN crl-13861 108 12 . . PUNCT crl-13861 109 1 pbib pbib PROPN crl-13861 109 2 was be AUX crl-13861 109 3 also also ADV crl-13861 109 4 significant significant ADJ crl-13861 109 5 in in ADP crl-13861 109 6 the the DET crl-13861 109 7 paging page VERB crl-13861 109 8 sample sample NOUN crl-13861 109 9 and and CCONJ crl-13861 109 10 reflects reflect VERB crl-13861 109 11 undergraduate undergraduate ADJ crl-13861 109 12 errors error NOUN crl-13861 109 13 primarily primarily ADV crl-13861 109 14 in in ADP crl-13861 109 15 serial serial ADJ crl-13861 109 16 citations citation NOUN crl-13861 109 17 when when SCONJ crl-13861 109 18 requesting request VERB crl-13861 109 19 materials material NOUN crl-13861 109 20 . . PUNCT crl-13861 110 1 pcir pcir PROPN crl-13861 110 2 was be AUX crl-13861 110 3 significant significant ADJ crl-13861 110 4 at at ADP crl-13861 110 5 the the DET crl-13861 110 6 .0115 .0115 DET crl-13861 110 7 level level NOUN crl-13861 110 8 for for ADP crl-13861 110 9 the the DET crl-13861 110 10 paging page VERB crl-13861 110 11 sample sample NOUN crl-13861 110 12 , , PUNCT crl-13861 110 13 again again ADV crl-13861 110 14 reflecting reflect VERB crl-13861 110 15 undergraduates undergraduate NOUN crl-13861 110 16 ' ' PART crl-13861 110 17 requests request NOUN crl-13861 110 18 for for ADP crl-13861 110 19 the the DET crl-13861 110 20 same same ADJ crl-13861 110 21 items item NOUN crl-13861 110 22 . . PUNCT crl-13861 111 1 status status NOUN crl-13861 111 2 by by ADP crl-13861 111 3 format format NOUN crl-13861 111 4 of of ADP crl-13861 111 5 requested request VERB crl-13861 111 6 material material NOUN crl-13861 111 7 was be AUX crl-13861 111 8 noteworthy noteworthy ADJ crl-13861 111 9 . . PUNCT crl-13861 112 1 undergraduates undergraduate NOUN crl-13861 112 2 , , PUNCT crl-13861 112 3 representing represent VERB crl-13861 112 4 40.4 40.4 NUM crl-13861 112 5 percent percent NOUN crl-13861 112 6 of of ADP crl-13861 112 7 the the DET crl-13861 112 8 sample sample NOUN crl-13861 112 9 , , PUNCT crl-13861 112 10 requested request VERB crl-13861 112 11 48.4 48.4 NUM crl-13861 112 12 percent percent NOUN crl-13861 112 13 of of ADP crl-13861 112 14 the the DET crl-13861 112 15 periodicals periodical NOUN crl-13861 112 16 and and CCONJ crl-13861 112 17 only only ADV crl-13861 112 18 24.3 24.3 NUM crl-13861 112 19 percent percent NOUN crl-13861 112 20 of of ADP crl-13861 112 21 serials serial NOUN crl-13861 112 22 , , PUNCT crl-13861 112 23 whereas whereas SCONJ crl-13861 112 24 graduate graduate NOUN crl-13861 112 25 students student NOUN crl-13861 112 26 ( ( PUNCT crl-13861 112 27 39 39 NUM crl-13861 112 28 .1 .1 NUM crl-13861 112 29 percent percent NOUN crl-13861 112 30 of of ADP crl-13861 112 31 the the DET crl-13861 112 32 sample sample NOUN crl-13861 112 33 ) ) PUNCT crl-13861 112 34 used use VERB crl-13861 112 35 more more ADJ crl-13861 112 36 serials serial NOUN crl-13861 112 37 . . PUNCT crl-13861 113 1 fifty fifty NUM crl-13861 113 2 - - PUNCT crl-13861 113 3 eight eight NUM crl-13861 113 4 and and CCONJ crl-13861 113 5 a a DET crl-13861 113 6 half half NOUN crl-13861 113 7 percent percent NOUN crl-13861 113 8 of of ADP crl-13861 113 9 serial serial ADJ crl-13861 113 10 use use NOUN crl-13861 113 11 was be AUX crl-13861 113 12 graduate graduate ADJ crl-13861 113 13 and and CCONJ crl-13861 113 14 only only ADV crl-13861 113 15 34.9 34.9 NUM crl-13861 113 16 percent percent NOUN crl-13861 113 17 periodicals periodical NOUN crl-13861 113 18 . . PUNCT crl-13861 114 1 when when SCONJ crl-13861 114 2 weighted weight VERB crl-13861 114 3 by by ADP crl-13861 114 4 their their PRON crl-13861 114 5 percentage percentage NOUN crl-13861 114 6 of of ADP crl-13861 114 7 the the DET crl-13861 114 8 sample sample NOUN crl-13861 114 9 , , PUNCT crl-13861 114 10 status status NOUN crl-13861 114 11 showed show VERB crl-13861 114 12 approximately approximately ADV crl-13861 114 13 equal equal ADJ crl-13861 114 14 distribution distribution NOUN crl-13861 114 15 in in ADP crl-13861 114 16 use use NOUN crl-13861 114 17 of of ADP crl-13861 114 18 monographs monograph NOUN crl-13861 114 19 . . PUNCT crl-13861 115 1 however however ADV crl-13861 115 2 , , PUNCT crl-13861 115 3 the the DET crl-13861 115 4 satisfaction satisfaction NOUN crl-13861 115 5 rate rate NOUN crl-13861 115 6 was be AUX crl-13861 115 7 not not PART crl-13861 115 8 markedly markedly ADV crl-13861 115 9 different different ADJ crl-13861 115 10 between between ADP crl-13861 115 11 monographs monograph NOUN crl-13861 115 12 and and CCONJ crl-13861 115 13 periodicals periodical NOUN crl-13861 115 14 or or CCONJ crl-13861 115 15 serials serial NOUN crl-13861 115 16 in in ADP crl-13861 115 17 either either DET crl-13861 115 18 subsample subsample NOUN crl-13861 115 19 . . PUNCT crl-13861 116 1 the the DET crl-13861 116 2 questionnaire questionnaire NOUN crl-13861 116 3 technique technique NOUN crl-13861 116 4 did do AUX crl-13861 116 5 not not PART crl-13861 116 6 permit permit VERB crl-13861 116 7 analysis analysis NOUN crl-13861 116 8 of of ADP crl-13861 116 9 bibliographic bibliographic ADJ crl-13861 116 10 failure failure NOUN crl-13861 116 11 . . PUNCT crl-13861 117 1 other other ADJ crl-13861 117 2 studies study NOUN crl-13861 117 3 have have VERB crl-13861 117 4 and and CCONJ crl-13861 117 5 should should AUX crl-13861 117 6 continue continue VERB crl-13861 117 7 to to PART crl-13861 117 8 explore explore VERB crl-13861 117 9 the the DET crl-13861 117 10 patron patron NOUN crl-13861 117 11 's 's PART crl-13861 117 12 use use NOUN crl-13861 117 13 of of ADP crl-13861 117 14 the the DET crl-13861 117 15 card card NOUN crl-13861 117 16 catalog catalog NOUN crl-13861 117 17 , , PUNCT crl-13861 117 18 and and CCONJ crl-13861 117 19 similar similar ADJ crl-13861 117 20 studies study NOUN crl-13861 117 21 of of ADP crl-13861 117 22 lcs lcs NOUN crl-13861 117 23 are be AUX crl-13861 117 24 needed need VERB crl-13861 117 25 to to PART crl-13861 117 26 provide provide VERB crl-13861 117 27 insight insight NOUN crl-13861 117 28 for for ADP crl-13861 117 29 those those PRON crl-13861 117 30 engaged engage VERB crl-13861 117 31 in in ADP crl-13861 117 32 bibliographic bibliographic ADJ crl-13861 117 33 instruction instruction NOUN crl-13861 117 34 . . PUNCT crl-13861 118 1 the the DET crl-13861 118 2 completeness completeness NOUN crl-13861 118 3 and and CCONJ crl-13861 118 4 accuracy accuracy NOUN crl-13861 118 5 of of ADP crl-13861 118 6 the the DET crl-13861 118 7 user user NOUN crl-13861 118 8 's 's PART crl-13861 118 9 citation citation NOUN crl-13861 118 10 , , PUNCT crl-13861 118 11 his his PRON crl-13861 118 12 / / SYM crl-13861 118 13 her her PRON crl-13861 118 14 approach approach NOUN crl-13861 118 15 and and CCONJ crl-13861 118 16 skill skill NOUN crl-13861 118 17 in in ADP crl-13861 118 18 using use VERB crl-13861 118 19 the the DET crl-13861 118 20 card card NOUN crl-13861 118 21 catalog catalog NOUN crl-13861 118 22 , , PUNCT crl-13861 118 23 whether whether SCONJ crl-13861 118 24 lcs lcs PROPN crl-13861 118 25 commands command NOUN crl-13861 118 26 were be AUX crl-13861 118 27 structured structure VERB crl-13861 118 28 and and CCONJ crl-13861 118 29 typed type VERB crl-13861 118 30 accurately accurately ADV crl-13861 118 31 , , PUNCT crl-13861 118 32 and and CCONJ crl-13861 118 33 the the DET crl-13861 118 34 user user NOUN crl-13861 118 35 's 's PART crl-13861 118 36 interpretation interpretation NOUN crl-13861 118 37 of of ADP crl-13861 118 38 either either CCONJ crl-13861 118 39 the the DET crl-13861 118 40 card card NOUN crl-13861 118 41 or or CCONJ crl-13861 118 42 machine machine NOUN crl-13861 118 43 record record NOUN crl-13861 118 44 are be AUX crl-13861 118 45 questions question NOUN crl-13861 118 46 that that PRON crl-13861 118 47 should should AUX crl-13861 118 48 be be AUX crl-13861 118 49 examined examine VERB crl-13861 118 50 in in ADP crl-13861 118 51 detail detail NOUN crl-13861 118 52 . . PUNCT crl-13861 119 1 conclusion conclusion VERB crl-13861 119 2 the the DET crl-13861 119 3 application application NOUN crl-13861 119 4 of of ADP crl-13861 119 5 kantor kantor NOUN crl-13861 119 6 's 's PART crl-13861 119 7 branching branch VERB crl-13861 119 8 analysis analysis NOUN crl-13861 119 9 in in ADP crl-13861 119 10 this this DET crl-13861 119 11 environment environment NOUN crl-13861 119 12 shows show VERB crl-13861 119 13 that that SCONJ crl-13861 119 14 application application NOUN crl-13861 119 15 of of ADP crl-13861 119 16 a a DET crl-13861 119 17 methodology methodology NOUN crl-13861 119 18 35 35 NUM crl-13861 119 19 table table NOUN crl-13861 119 20 4 4 NUM crl-13861 119 21 crosstabs crosstab NOUN crl-13861 119 22 of of ADP crl-13861 119 23 use use NOUN crl-13861 119 24 with with ADP crl-13861 119 25 sources source NOUN crl-13861 119 26 of of ADP crl-13861 119 27 user user NOUN crl-13861 119 28 frustration frustration NOUN crl-13861 119 29 use use NOUN crl-13861 119 30 by by ADP crl-13861 119 31 pacq pacq NOUN crl-13861 119 32 significance significance NOUN crl-13861 119 33 of of ADP crl-13861 119 34 x2 x2 PROPN crl-13861 119 35 cramer cramer NOUN crl-13861 119 36 's 's PART crl-13861 119 37 v v NOUN crl-13861 119 38 use use NOUN crl-13861 119 39 by by ADP crl-13861 119 40 pbib pbib ADJ crl-13861 119 41 significance significance NOUN crl-13861 119 42 of of ADP crl-13861 119 43 x2 x2 PROPN crl-13861 119 44 cramer cramer NOUN crl-13861 119 45 's 's PART crl-13861 119 46 v v NOUN crl-13861 119 47 use use NOUN crl-13861 119 48 by by ADP crl-13861 119 49 pcir pcir NOUN crl-13861 119 50 significance significance NOUN crl-13861 119 51 of of ADP crl-13861 119 52 x2 x2 PROPN crl-13861 119 53 cramer cramer NOUN crl-13861 119 54 's 's PART crl-13861 119 55 v v NOUN crl-13861 119 56 use use NOUN crl-13861 119 57 by by ADP crl-13861 119 58 plib plib NOUN crl-13861 119 59 significance significance NOUN crl-13861 119 60 of of ADP crl-13861 119 61 x2 x2 PROPN crl-13861 119 62 cramer cramer NOUN crl-13861 119 63 's 's PART crl-13861 119 64 v v NOUN crl-13861 119 65 use use NOUN crl-13861 119 66 by by ADP crl-13861 119 67 puser puser NOUN crl-13861 119 68 significance significance NOUN crl-13861 119 69 of of ADP crl-13861 119 70 x2 x2 PROPN crl-13861 119 71 cramer cramer NOUN crl-13861 119 72 's 's PART crl-13861 119 73 v v NOUN crl-13861 119 74 paging page VERB crl-13861 119 75 n n PROPN crl-13861 119 76 = = PROPN crl-13861 119 77 195 195 NUM crl-13861 119 78 .5254 .5254 PUNCT crl-13861 119 79 .12804 .12804 PROPN crl-13861 120 1 n n CCONJ crl-13861 120 2 = = PROPN crl-13861 120 3 190 190 NUM crl-13861 120 4 .0003 .0003 PUNCT crl-13861 120 5 .33153 .33153 PUNCT crl-13861 121 1 n n CCONJ crl-13861 121 2 = = NOUN crl-13861 121 3 170 170 NUM crl-13861 121 4 .8449 .8449 PUNCT crl-13861 121 5 .09063 .09063 PUNCT crl-13861 122 1 n n CCONJ crl-13861 122 2 = = NOUN crl-13861 122 3 154 154 NUM crl-13861 122 4 .8961 .8961 X crl-13861 122 5 .08407 .08407 PUNCT crl-13861 123 1 n n ADV crl-13861 123 2 = = NOUN crl-13861 123 3 72 72 NUM crl-13861 123 4 .0015 .0015 PUNCT crl-13861 123 5 .49402 .49402 PUNCT crl-13861 124 1 direct direct ADJ crl-13861 124 2 access access NOUN crl-13861 124 3 n n ADP crl-13861 124 4 = = NOUN crl-13861 124 5 307 307 NUM crl-13861 124 6 .6753 .6753 PUNCT crl-13861 124 7 .08730 .08730 PUNCT crl-13861 125 1 n n CCONJ crl-13861 125 2 = = X crl-13861 125 3 296 296 NUM crl-13861 125 4 .0653 .0653 PUNCT crl-13861 125 5 .17280 .17280 PUNCT crl-13861 126 1 n n CCONJ crl-13861 126 2 = = NOUN crl-13861 126 3 262 262 NUM crl-13861 126 4 .9965 .9965 PUNCT crl-13861 126 5 .02561 .02561 PUNCT crl-13861 127 1 n n CCONJ crl-13861 128 1 = = PROPN crl-13861 128 2 245 245 NUM crl-13861 128 3 .1505 .1505 PUNCT crl-13861 128 4 .16581 .16581 PUNCT crl-13861 129 1 n n CCONJ crl-13861 129 2 = = PROPN crl-13861 129 3 248 248 NUM crl-13861 129 4 .1171 .1171 PUNCT crl-13861 129 5 .17250 .17250 PUNCT crl-13861 130 1 combined combine VERB crl-13861 131 1 n n X crl-13861 131 2 = = PROPN crl-13861 131 3 502 502 NUM crl-13861 131 4 .6491 .6491 PUNCT crl-13861 131 5 .70722 .70722 PUNCT crl-13861 132 1 n n ADV crl-13861 132 2 = = PROPN crl-13861 132 3 486 486 NUM crl-13861 132 4 .0020 .0020 PUNCT crl-13861 132 5 .18632 .18632 PUNCT crl-13861 133 1 n n CCONJ crl-13861 134 1 = = NOUN crl-13861 134 2 432 432 NUM crl-13861 134 3 .7594 .7594 PUNCT crl-13861 134 4 .06582 .06582 PUNCT crl-13861 135 1 n n CCONJ crl-13861 135 2 = = PROPN crl-13861 135 3 399 399 NUM crl-13861 135 4 .4998 .4998 PUNCT crl-13861 135 5 .09173 .09173 PUNCT crl-13861 136 1 n n CCONJ crl-13861 136 2 = = NOUN crl-13861 136 3 320 320 NUM crl-13861 136 4 .0009 .0009 NUM crl-13861 136 5 .24210 .24210 PUNCT crl-13861 136 6 table table NOUN crl-13861 136 7 5 5 NUM crl-13861 136 8 crosstabs crosstab NOUN crl-13861 136 9 of of ADP crl-13861 136 10 status status NOUN crl-13861 136 11 with with ADP crl-13861 136 12 sources source NOUN crl-13861 136 13 of of ADP crl-13861 136 14 user user NOUN crl-13861 136 15 frustration frustration NOUN crl-13861 136 16 paging page VERB crl-13861 136 17 status status NOUN crl-13861 136 18 ~ ~ PUNCT crl-13861 136 19 pacq pacq NOUN crl-13861 136 20 n n ADP crl-13861 136 21 = = PROPN crl-13861 136 22 195 195 NUM crl-13861 136 23 sign sign NOUN crl-13861 136 24 . . PUNCT crl-13861 137 1 icance icance NOUN crl-13861 137 2 of of ADP crl-13861 137 3 x2 x2 PROPN crl-13861 137 4 .0000 .0000 PUNCT crl-13861 137 5 cramer cramer PROPN crl-13861 137 6 's 's PART crl-13861 137 7 v v NOUN crl-13861 137 8 .59652 .59652 PUNCT crl-13861 137 9 status status NOUN crl-13861 137 10 ~ ~ PUNCT crl-13861 137 11 pbib pbib PROPN crl-13861 137 12 n n PROPN crl-13861 137 13 = = PROPN crl-13861 137 14 190 190 NUM crl-13861 137 15 sign sign NOUN crl-13861 137 16 · · PUNCT crl-13861 137 17 icance icance NOUN crl-13861 137 18 of of ADP crl-13861 137 19 x2 x2 PROPN crl-13861 137 20 .0204 .0204 PROPN crl-13861 137 21 cramer cramer PROPN crl-13861 137 22 's 's PART crl-13861 137 23 v v NOUN crl-13861 137 24 .29535 .29535 PUNCT crl-13861 138 1 status status NOUN crl-13861 138 2 bh bh PROPN crl-13861 138 3 pcir pcir PROPN crl-13861 138 4 n n PROPN crl-13861 138 5 = = PROPN crl-13861 138 6 170 170 NUM crl-13861 138 7 signi signi NOUN crl-13861 138 8 icance icance NOUN crl-13861 138 9 of of ADP crl-13861 138 10 x2 x2 PROPN crl-13861 138 11 .0115 .0115 PUNCT crl-13861 139 1 cramer cramer PROPN crl-13861 139 2 's 's PART crl-13861 139 3 v v NOUN crl-13861 139 4 .32632 .32632 PUNCT crl-13861 139 5 status status NOUN crl-13861 139 6 ~ ~ PUNCT crl-13861 139 7 plib plib PROPN crl-13861 139 8 n n ADP crl-13861 139 9 = = PROPN crl-13861 139 10 154 154 NUM crl-13861 139 11 sign sign NOUN crl-13861 139 12 · · PUNCT crl-13861 139 13 icance icance NOUN crl-13861 139 14 of of ADP crl-13861 139 15 x2 x2 PROPN crl-13861 139 16 .8943 .8943 PUNCT crl-13861 139 17 cramer cramer PROPN crl-13861 139 18 's 's PART crl-13861 139 19 v v NOUN crl-13861 139 20 .12115 .12115 SYM crl-13861 139 21 status status NOUN crl-13861 139 22 ~ ~ PUNCT crl-13861 139 23 puser puser PROPN crl-13861 139 24 n= n= PROPN crl-13861 140 1 72 72 NUM crl-13861 140 2 sign sign NOUN crl-13861 140 3 . . PUNCT crl-13861 141 1 icance icance NOUN crl-13861 141 2 of of ADP crl-13861 141 3 x2 x2 PROPN crl-13861 141 4 .1443 .1443 PUNCT crl-13861 141 5 cramer cramer PROPN crl-13861 141 6 's 's PART crl-13861 141 7 v v NOUN crl-13861 141 8 .36443 .36443 PUNCT crl-13861 141 9 the the DET crl-13861 141 10 concept concept NOUN crl-13861 141 11 of of ADP crl-13861 141 12 a a DET crl-13861 141 13 hierarchy hierarchy NOUN crl-13861 141 14 of of ADP crl-13861 141 15 categories category NOUN crl-13861 141 16 does do AUX crl-13861 141 17 provide provide VERB crl-13861 141 18 a a DET crl-13861 141 19 useful useful ADJ crl-13861 141 20 methodology methodology NOUN crl-13861 141 21 for for ADP crl-13861 141 22 analysis analysis NOUN crl-13861 141 23 of of ADP crl-13861 141 24 user user NOUN crl-13861 141 25 frustration frustration NOUN crl-13861 141 26 . . PUNCT crl-13861 142 1 however however ADV crl-13861 142 2 , , PUNCT crl-13861 142 3 the the DET crl-13861 142 4 researchers researcher NOUN crl-13861 142 5 have have AUX crl-13861 142 6 concluded conclude VERB crl-13861 142 7 that that SCONJ crl-13861 142 8 the the DET crl-13861 142 9 content content NOUN crl-13861 142 10 and and CCONJ crl-13861 142 11 definition definition NOUN crl-13861 142 12 of of ADP crl-13861 142 13 these these DET crl-13861 142 14 categories category NOUN crl-13861 142 15 must must AUX crl-13861 142 16 be be AUX crl-13861 142 17 environment environment NOUN crl-13861 142 18 specific specific ADJ crl-13861 142 19 . . PUNCT crl-13861 143 1 in in ADP crl-13861 143 2 this this DET crl-13861 143 3 environment environment NOUN crl-13861 143 4 , , PUNCT crl-13861 143 5 for for ADP crl-13861 143 6 instance instance NOUN crl-13861 143 7 , , PUNCT crl-13861 143 8 the the DET crl-13861 143 9 introduction introduction NOUN crl-13861 143 10 of of ADP crl-13861 143 11 lcs lcs NOUN crl-13861 143 12 , , PUNCT crl-13861 143 13 which which PRON crl-13861 143 14 provides provide VERB crl-13861 143 15 circulation circulation NOUN crl-13861 143 16 information information NOUN crl-13861 143 17 on on ADP crl-13861 143 18 availability availability NOUN crl-13861 143 19 of of ADP crl-13861 143 20 copies copy NOUN crl-13861 143 21 , , PUNCT crl-13861 143 22 may may AUX crl-13861 143 23 have have AUX crl-13861 143 24 reduced reduce VERB crl-13861 143 25 the the DET crl-13861 143 26 measured measured ADJ crl-13861 143 27 frustration frustration NOUN crl-13861 143 28 rate rate NOUN crl-13861 143 29 or or CCONJ crl-13861 143 30 caused cause VERB crl-13861 143 31 it it PRON crl-13861 143 32 to to PART crl-13861 143 33 occur occur VERB crl-13861 143 34 earlier early ADV crl-13861 143 35 in in ADP crl-13861 143 36 the the DET crl-13861 143 37 search search NOUN crl-13861 143 38 process process NOUN crl-13861 143 39 . . PUNCT crl-13861 144 1 the the DET crl-13861 144 2 content content NOUN crl-13861 144 3 of of ADP crl-13861 144 4 subcategories subcategorie NOUN crl-13861 144 5 , , PUNCT crl-13861 144 6 although although SCONJ crl-13861 144 7 logically logically ADV crl-13861 144 8 related relate VERB crl-13861 144 9 , , PUNCT crl-13861 144 10 can can AUX crl-13861 144 11 not not PART crl-13861 144 12 be be AUX crl-13861 144 13 fixed fix VERB crl-13861 144 14 for for ADP crl-13861 144 15 every every DET crl-13861 144 16 environment environment NOUN crl-13861 144 17 . . PUNCT crl-13861 145 1 the the DET crl-13861 145 2 creation creation NOUN crl-13861 145 3 of of ADP crl-13861 145 4 categories category NOUN crl-13861 145 5 is be AUX crl-13861 145 6 a a DET crl-13861 145 7 conceptualization conceptualization NOUN crl-13861 145 8 that that PRON crl-13861 145 9 can can AUX crl-13861 145 10 be be AUX crl-13861 145 11 modified modify VERB crl-13861 145 12 to to PART crl-13861 145 13 isolate isolate VERB crl-13861 145 14 specific specific ADJ crl-13861 145 15 factors factor NOUN crl-13861 145 16 for for ADP crl-13861 145 17 study study NOUN crl-13861 145 18 . . PUNCT crl-13861 146 1 if if SCONJ crl-13861 146 2 the the DET crl-13861 146 3 categories category NOUN crl-13861 146 4 are be AUX crl-13861 146 5 narrowly narrowly ADV crl-13861 146 6 dedirect dedirect NOUN crl-13861 146 7 access access NOUN crl-13861 146 8 combined combine VERB crl-13861 146 9 n n PROPN crl-13861 146 10 = = PROPN crl-13861 146 11 310 310 NUM crl-13861 146 12 n n PROPN crl-13861 146 13 = = X crl-13861 146 14 505 505 NUM crl-13861 146 15 .8805 .8805 PUNCT crl-13861 146 16 .0263 .0263 PUNCT crl-13861 146 17 .09917 .09917 PUNCT crl-13861 147 1 .17728 .17728 PUNCT crl-13861 148 1 n n CCONJ crl-13861 149 1 = = X crl-13861 149 2 299 299 NUM crl-13861 149 3 n n ADP crl-13861 149 4 = = X crl-13861 149 5 489 489 NUM crl-13861 149 6 .1969 .1969 PUNCT crl-13861 149 7 .5720 .5720 PUNCT crl-13861 150 1 .18156 .18156 X crl-13861 150 2 .10822 .10822 PUNCT crl-13861 151 1 n n CCONJ crl-13861 151 2 = = X crl-13861 151 3 265 265 NUM crl-13861 151 4 n n PROPN crl-13861 151 5 = = PROPN crl-13861 151 6 435 435 NUM crl-13861 151 7 .5608 .5608 PUNCT crl-13861 151 8 .1837 .1837 PUNCT crl-13861 151 9 .14821 .14821 PROPN crl-13861 151 10 .15228 .15228 PUNCT crl-13861 152 1 n n ADV crl-13861 152 2 = = PROPN crl-13861 152 3 247 247 NUM crl-13861 152 4 n n CCONJ crl-13861 152 5 = = X crl-13861 152 6 401 401 NUM crl-13861 152 7 .7007 .7007 PUNCT crl-13861 152 8 .7995 .7995 PUNCT crl-13861 152 9 .13744 .13744 PUNCT crl-13861 152 10 .09769 .09769 PUNCT crl-13861 153 1 n n PUNCT crl-13861 153 2 = = PROPN crl-13861 153 3 251 251 NUM crl-13861 153 4 n n CCONJ crl-13861 153 5 = = NOUN crl-13861 153 6 323 323 NUM crl-13861 153 7 .3649 .3649 PUNCT crl-13861 153 8 .1577 .1577 PUNCT crl-13861 153 9 .17453 .17453 PUNCT crl-13861 153 10 .18104 .18104 PUNCT crl-13861 154 1 fined fine VERB crl-13861 154 2 operationally operationally ADV crl-13861 154 3 , , PUNCT crl-13861 154 4 they they PRON crl-13861 154 5 may may AUX crl-13861 154 6 be be AUX crl-13861 154 7 applied apply VERB crl-13861 154 8 to to ADP crl-13861 154 9 each each DET crl-13861 154 10 step step NOUN crl-13861 154 11 in in ADP crl-13861 154 12 a a DET crl-13861 154 13 search search NOUN crl-13861 154 14 process process NOUN crl-13861 154 15 . . PUNCT crl-13861 155 1 the the DET crl-13861 155 2 limitations limitation NOUN crl-13861 155 3 are be AUX crl-13861 155 4 primarily primarily ADV crl-13861 155 5 those those PRON crl-13861 155 6 of of ADP crl-13861 155 7 practical practical ADJ crl-13861 155 8 application application NOUN crl-13861 155 9 . . PUNCT crl-13861 156 1 costs cost NOUN crl-13861 156 2 of of ADP crl-13861 156 3 sample sample NOUN crl-13861 156 4 size size NOUN crl-13861 156 5 and and CCONJ crl-13861 156 6 management management NOUN crl-13861 156 7 's 's PART crl-13861 156 8 uses use NOUN crl-13861 156 9 of of ADP crl-13861 156 10 the the DET crl-13861 156 11 results result NOUN crl-13861 156 12 should should AUX crl-13861 156 13 provide provide VERB crl-13861 156 14 guidelines guideline NOUN crl-13861 156 15 for for ADP crl-13861 156 16 logical logical ADJ crl-13861 156 17 development development NOUN crl-13861 156 18 of of ADP crl-13861 156 19 additional additional ADJ crl-13861 156 20 categories category NOUN crl-13861 156 21 to to PART crl-13861 156 22 be be AUX crl-13861 156 23 studied study VERB crl-13861 156 24 . . PUNCT crl-13861 157 1 an an DET crl-13861 157 2 overall overall ADJ crl-13861 157 3 performance performance NOUN crl-13861 157 4 measure measure NOUN crl-13861 157 5 in in ADP crl-13861 157 6 the the DET crl-13861 157 7 form form NOUN crl-13861 157 8 of of ADP crl-13861 157 9 a a DET crl-13861 157 10 satisfaction satisfaction NOUN crl-13861 157 11 index index NOUN crl-13861 157 12 would would AUX crl-13861 157 13 clearly clearly ADV crl-13861 157 14 be be AUX crl-13861 157 15 useful useful ADJ crl-13861 157 16 in in ADP crl-13861 157 17 comparisons comparison NOUN crl-13861 157 18 among among ADP crl-13861 157 19 similar similar ADJ crl-13861 157 20 libraries library NOUN crl-13861 157 21 or or CCONJ crl-13861 157 22 branches branch NOUN crl-13861 157 23 of of ADP crl-13861 157 24 a a DET crl-13861 157 25 library library NOUN crl-13861 157 26 . . PUNCT crl-13861 158 1 a a DET crl-13861 158 2 measure measure NOUN crl-13861 158 3 of of ADP crl-13861 158 4 user user NOUN crl-13861 158 5 satisfaction satisfaction NOUN crl-13861 158 6 that that PRON crl-13861 158 7 identifies identify VERB crl-13861 158 8 the the DET crl-13861 158 9 sources source NOUN crl-13861 158 10 of of ADP crl-13861 158 11 user user NOUN crl-13861 158 12 frustration frustration NOUN crl-13861 158 13 such such ADJ crl-13861 158 14 as as ADP crl-13861 158 15 that that PRON crl-13861 158 16 used use VERB crl-13861 158 17 here here ADV crl-13861 158 18 allows allow VERB crl-13861 158 19 administrators administrator NOUN crl-13861 158 20 to to PART crl-13861 158 21 target target VERB crl-13861 158 22 ~pecific ~pecific NOUN crl-13861 158 23 factors factor NOUN crl-13861 158 24 or or CCONJ crl-13861 158 25 programs program NOUN crl-13861 158 26 , , PUNCT crl-13861 158 27 which which PRON crl-13861 158 28 , , PUNCT crl-13861 158 29 if if SCONJ crl-13861 158 30 improved improve VERB crl-13861 158 31 , , PUNCT crl-13861 158 32 would would AUX crl-13861 158 33 increase increase VERB crl-13861 158 34 overall overall ADJ crl-13861 158 35 perform~--------------------~-------------------------------------------------~-~~-~ perform~--------------------~-------------------------------------------------~-~~-~ PROPN crl-13861 158 36 36 36 NUM crl-13861 158 37 college college PROPN crl-13861 158 38 & & CCONJ crl-13861 158 39 research research PROPN crl-13861 158 40 libraries librarie VERB crl-13861 158 41 january january PROPN crl-13861 158 42 1983 1983 NUM crl-13861 158 43 ance ance NOUN crl-13861 158 44 with with ADP crl-13861 158 45 a a DET crl-13861 158 46 minimum minimum ADJ crl-13861 158 47 investment investment NOUN crl-13861 158 48 . . PUNCT crl-13861 159 1 it it PRON crl-13861 159 2 is be AUX crl-13861 159 3 especially especially ADV crl-13861 159 4 meaningful meaningful ADJ crl-13861 159 5 when when SCONJ crl-13861 159 6 employed employ VERB crl-13861 159 7 as as ADP crl-13861 159 8 a a DET crl-13861 159 9 pre pre ADJ crl-13861 159 10 / / ADJ crl-13861 159 11 post post NOUN crl-13861 159 12 technique technique NOUN crl-13861 159 13 following follow VERB crl-13861 159 14 administrative administrative ADJ crl-13861 159 15 , , PUNCT crl-13861 159 16 organizational organizational ADJ crl-13861 159 17 , , PUNCT crl-13861 159 18 or or CCONJ crl-13861 159 19 policy policy NOUN crl-13861 159 20 changes change NOUN crl-13861 159 21 . . PUNCT crl-13861 160 1 11 11 NUM crl-13861 160 2 a a DET crl-13861 160 3 potential potential ADJ crl-13861 160 4 advantage advantage NOUN crl-13861 160 5 of of ADP crl-13861 160 6 the the DET crl-13861 160 7 kantor kantor NOUN crl-13861 160 8 concept concept NOUN crl-13861 160 9 , , PUNCT crl-13861 160 10 while while SCONJ crl-13861 160 11 running run VERB crl-13861 160 12 counter counter ADV crl-13861 160 13 to to ADP crl-13861 160 14 direct direct ADJ crl-13861 160 15 comparability comparability NOUN crl-13861 160 16 , , PUNCT crl-13861 160 17 is be AUX crl-13861 160 18 that that SCONJ crl-13861 160 19 it it PRON crl-13861 160 20 does do AUX crl-13861 160 21 allow allow VERB crl-13861 160 22 further further ADJ crl-13861 160 23 elaboration elaboration NOUN crl-13861 160 24 in in ADP crl-13861 160 25 identifying identify VERB crl-13861 160 26 sources source NOUN crl-13861 160 27 of of ADP crl-13861 160 28 frustration frustration NOUN crl-13861 160 29 in in ADP crl-13861 160 30 specific specific ADJ crl-13861 160 31 environments environment NOUN crl-13861 160 32 . . PUNCT crl-13861 161 1 although although SCONJ crl-13861 161 2 the the DET crl-13861 161 3 addition addition NOUN crl-13861 161 4 of of ADP crl-13861 161 5 categories category NOUN crl-13861 161 6 alters alter NOUN crl-13861 161 7 the the DET crl-13861 161 8 distribution distribution NOUN crl-13861 161 9 of of ADP crl-13861 161 10 individual individual ADJ crl-13861 161 11 indexes index NOUN crl-13861 161 12 , , PUNCT crl-13861 161 13 which which PRON crl-13861 161 14 are be AUX crl-13861 161 15 then then ADV crl-13861 161 16 not not PART crl-13861 161 17 directly directly ADV crl-13861 161 18 comparable comparable ADJ crl-13861 161 19 with with ADP crl-13861 161 20 other other ADJ crl-13861 161 21 libraries library NOUN crl-13861 161 22 , , PUNCT crl-13861 161 23 the the DET crl-13861 161 24 overall overall ADJ crl-13861 161 25 satisfaction satisfaction NOUN crl-13861 161 26 rate rate NOUN crl-13861 161 27 for for ADP crl-13861 161 28 a a DET crl-13861 161 29 library library NOUN crl-13861 161 30 would would AUX crl-13861 161 31 remain remain VERB crl-13861 161 32 unchang unchang PROPN crl-13861 161 33 ~ ~ PUNCT crl-13861 161 34 d d PROPN crl-13861 161 35 but but CCONJ crl-13861 161 36 redistributed redistribute VERB crl-13861 161 37 to to PART crl-13861 161 38 reflect reflect VERB crl-13861 161 39 relative relative ADJ crl-13861 161 40 magnitudes magnitude NOUN crl-13861 161 41 in in ADP crl-13861 161 42 local local ADJ crl-13861 161 43 sources source NOUN crl-13861 161 44 of of ADP crl-13861 161 45 frustration frustration NOUN crl-13861 161 46 . . PUNCT crl-13861 162 1 following follow VERB crl-13861 162 2 wider wide ADJ crl-13861 162 3 replication replication NOUN crl-13861 162 4 to to PART crl-13861 162 5 determine determine VERB crl-13861 162 6 appropriate appropriate ADJ crl-13861 162 7 subdivision subdivision NOUN crl-13861 162 8 of of ADP crl-13861 162 9 these these DET crl-13861 162 10 variables variable NOUN crl-13861 162 11 , , PUNCT crl-13861 162 12 an an DET crl-13861 162 13 agreed agree VERB crl-13861 162 14 - - PUNCT crl-13861 162 15 upon upon NOUN crl-13861 162 16 set set NOUN crl-13861 162 17 of of ADP crl-13861 162 18 categories category NOUN crl-13861 162 19 and/or and/or CCONJ crl-13861 162 20 subcategories subcategorie NOUN crl-13861 162 21 could could AUX crl-13861 162 22 be- be- VERB crl-13861 162 23 . . PUNCT crl-13861 163 1 come come VERB crl-13861 163 2 the the DET crl-13861 163 3 basis basis NOUN crl-13861 163 4 for for ADP crl-13861 163 5 standardization standardization NOUN crl-13861 163 6 . . PUNCT crl-13861 164 1 practical practical ADJ crl-13861 164 2 application application NOUN crl-13861 164 3 of of ADP crl-13861 164 4 the the DET crl-13861 164 5 technique technique NOUN crl-13861 164 6 in in ADP crl-13861 164 7 terms term NOUN crl-13861 164 8 of of ADP crl-13861 164 9 sample sample NOUN crl-13861 164 10 sizes size NOUN crl-13861 164 11 required require VERB crl-13861 164 12 , , PUNCT crl-13861 164 13 may may AUX crl-13861 164 14 dictate dictate VERB crl-13861 164 15 a a DET crl-13861 164 16 limited limited ADJ crl-13861 164 17 set set NOUN crl-13861 164 18 of of ADP crl-13861 164 19 variables variable NOUN crl-13861 164 20 for for ADP crl-13861 164 21 standardized standardized ADJ crl-13861 164 22 comparisons comparison NOUN crl-13861 164 23 , , PUNCT crl-13861 164 24 while while SCONJ crl-13861 164 25 individual individual ADJ crl-13861 164 26 libraries library NOUN crl-13861 164 27 could could AUX crl-13861 164 28 further far ADV crl-13861 164 29 subdivide subdivide VERB crl-13861 164 30 those those DET crl-13861 164 31 areas area NOUN crl-13861 164 32 showing show VERB crl-13861 164 33 high high ADJ crl-13861 164 34 user user NOUN crl-13861 164 35 frustration frustration NOUN crl-13861 164 36 for for ADP crl-13861 164 37 in in ADP crl-13861 164 38 - - PUNCT crl-13861 164 39 depth depth NOUN crl-13861 164 40 analysis analysis NOUN crl-13861 164 41 . . PUNCT crl-13861 165 1 references reference NOUN crl-13861 165 2 1 1 NUM crl-13861 165 3 . . PROPN crl-13861 165 4 p.m. p.m. PROPN crl-13861 166 1 morse morse PROPN crl-13861 166 2 , , PUNCT crl-13861 166 3 library library NOUN crl-13861 166 4 effectiveness effectiveness NOUN crl-13861 166 5 : : PUNCT crl-13861 166 6 a a DET crl-13861 166 7 systems system NOUN crl-13861 166 8 approach approach NOUN crl-13861 166 9 ( ( PUNCT crl-13861 166 10 cambridge cambridge PROPN crl-13861 166 11 , , PUNCT crl-13861 166 12 mass mass PROPN crl-13861 166 13 . . PUNCT crl-13861 166 14 : : PUNCT crl-13861 166 15 mit mit VERB crl-13861 166 16 press press PROPN crl-13861 166 17 , , PUNCT crl-13861 166 18 1968 1968 NUM crl-13861 166 19 ) ) PUNCT crl-13861 166 20 . . PUNCT crl-13861 167 1 2 2 X crl-13861 167 2 . . X crl-13861 167 3 f. f. PROPN crl-13861 167 4 w. w. PROPN crl-13861 167 5 lancaster lancaster PROPN crl-13861 167 6 and and CCONJ crl-13861 167 7 deanne deanne PROPN crl-13861 167 8 mccutcheon mccutcheon NOUN crl-13861 167 9 , , PUNCT crl-13861 167 10 " " PUNCT crl-13861 167 11 some some DET crl-13861 167 12 achievements achievement NOUN crl-13861 167 13 and and CCONJ crl-13861 167 14 limitations limitation NOUN crl-13861 167 15 of of ADP crl-13861 167 16 quantitative quantitative ADJ crl-13861 167 17 procedures procedure NOUN crl-13861 167 18 applied apply VERB crl-13861 167 19 to to ADP crl-13861 167 20 the the DET crl-13861 167 21 evaluation evaluation NOUN crl-13861 167 22 of of ADP crl-13861 167 23 library library NOUN crl-13861 167 24 services service NOUN crl-13861 167 25 , , PUNCT crl-13861 167 26 " " PUNCT crl-13861 167 27 in in ADP crl-13861 167 28 quantitative quantitative ADJ crl-13861 167 29 measurement measurement NOUN crl-13861 167 30 and and CCONJ crl-13861 167 31 dynamic dynamic ADJ crl-13861 167 32 library library NOUN crl-13861 167 33 service service NOUN crl-13861 167 34 ( ( PUNCT crl-13861 167 35 phoenix phoenix NOUN crl-13861 167 36 : : PUNCT crl-13861 167 37 oryx oryx NOUN crl-13861 167 38 pr pr PROPN crl-13861 167 39 . . PROPN crl-13861 167 40 , , PUNCT crl-13861 167 41 1978 1978 NUM crl-13861 167 42 ) ) PUNCT crl-13861 167 43 , , PUNCT crl-13861 167 44 p.12 p.12 NOUN crl-13861 167 45 - - SYM crl-13861 167 46 30 30 NUM crl-13861 167 47 . . PUNCT crl-13861 167 48 see see VERB crl-13861 167 49 especially especially ADV crl-13861 167 50 p.22 p.22 NOUN crl-13861 167 51 - - SYM crl-13861 167 52 26 26 NUM crl-13861 167 53 on on ADP crl-13861 167 54 document document NOUN crl-13861 167 55 delivery delivery NOUN crl-13861 167 56 studies study NOUN crl-13861 167 57 . . PUNCT crl-13861 168 1 3 3 X crl-13861 168 2 . . X crl-13861 168 3 ibid ibid NOUN crl-13861 168 4 . . PUNCT crl-13861 169 1 4 4 X crl-13861 169 2 . . X crl-13861 169 3 d. d. PROPN crl-13861 169 4 gore gore PROPN crl-13861 169 5 , , PUNCT crl-13861 169 6 " " PUNCT crl-13861 169 7 let let VERB crl-13861 169 8 them they PRON crl-13861 169 9 eat eat VERB crl-13861 169 10 cake cake NOUN crl-13861 169 11 while while SCONJ crl-13861 169 12 reading read VERB crl-13861 169 13 catalog catalog NOUN crl-13861 169 14 cards card NOUN crl-13861 169 15 : : PUNCT crl-13861 169 16 an an DET crl-13861 169 17 essay essay NOUN crl-13861 169 18 on on ADP crl-13861 169 19 the the DET crl-13861 169 20 availability availability NOUN crl-13861 169 21 problem problem NOUN crl-13861 169 22 , , PUNCT crl-13861 169 23 " " PUNCT crl-13861 169 24 library library PROPN crl-13861 169 25 journal journal PROPN crl-13861 169 26 100:93 100:93 PROPN crl-13861 169 27 - - SYM crl-13861 169 28 98 98 NUM crl-13861 169 29 ( ( PUNCT crl-13861 169 30 15 15 NUM crl-13861 169 31 jan jan PROPN crl-13861 169 32 . . PROPN crl-13861 169 33 1975 1975 NUM crl-13861 169 34 ) ) PUNCT crl-13861 169 35 ; ; PUNCT crl-13861 170 1 marjorie marjorie PROPN crl-13861 170 2 e. e. PROPN crl-13861 170 3 murfin murfin PROPN crl-13861 170 4 , , PUNCT crl-13861 170 5 " " PUNCT crl-13861 170 6 the the DET crl-13861 170 7 myth myth NOUN crl-13861 170 8 of of ADP crl-13861 170 9 accessibility accessibility NOUN crl-13861 170 10 : : PUNCT crl-13861 170 11 frustration frustration NOUN crl-13861 170 12 and and CCONJ crl-13861 170 13 failure failure NOUN crl-13861 170 14 in in ADP crl-13861 170 15 retrieving retrieve VERB crl-13861 170 16 periodicals periodical NOUN crl-13861 170 17 , , PUNCT crl-13861 170 18 " " PUNCT crl-13861 170 19 journal journal NOUN crl-13861 170 20 of of ADP crl-13861 170 21 academic academic ADJ crl-13861 170 22 librarianship librarianship NOUN crl-13861 170 23 6:16 6:16 NUM crl-13861 170 24 - - SYM crl-13861 170 25 19 19 NUM crl-13861 170 26 ( ( PUNCT crl-13861 170 27 march march PROPN crl-13861 170 28 1980 1980 NUM crl-13861 170 29 ) ) PUNCT crl-13861 170 30 . . PUNCT crl-13861 171 1 5 5 X crl-13861 171 2 . . X crl-13861 171 3 t. t. PROPN crl-13861 171 4 saracevic saracevic PROPN crl-13861 171 5 , , PUNCT crl-13861 171 6 w w PROPN crl-13861 171 7 . . PUNCT crl-13861 171 8 m m PROPN crl-13861 171 9 . . PUNCT crl-13861 171 10 shaw shaw PROPN crl-13861 171 11 , , PUNCT crl-13861 171 12 jr jr PROPN crl-13861 171 13 . . PROPN crl-13861 171 14 , , PUNCT crl-13861 171 15 and and CCONJ crl-13861 171 16 p. p. PROPN crl-13861 171 17 b. b. PROPN crl-13861 171 18 kantor kantor PROPN crl-13861 171 19 , , PUNCT crl-13861 171 20 " " PUNCT crl-13861 171 21 causes cause VERB crl-13861 171 22 and and CCONJ crl-13861 171 23 dynamics dynamic NOUN crl-13861 171 24 of of ADP crl-13861 171 25 user user NOUN crl-13861 171 26 frustration frustration NOUN crl-13861 171 27 in in ADP crl-13861 171 28 an an DET crl-13861 171 29 academic academic ADJ crl-13861 171 30 library library NOUN crl-13861 171 31 , , PUNCT crl-13861 171 32 " " PUNCT crl-13861 171 33 college college PROPN crl-13861 171 34 & & CCONJ crl-13861 171 35 research research PROPN crl-13861 171 36 libraries library NOUN crl-13861 171 37 38:8 38:8 NUM crl-13861 171 38 ( ( PUNCT crl-13861 171 39 jan jan PROPN crl-13861 171 40 . . PROPN crl-13861 171 41 1977 1977 NUM crl-13861 171 42 ) ) PUNCT crl-13861 171 43 . . PUNCT crl-13861 172 1 6 6 X crl-13861 172 2 . . X crl-13861 172 3 paul paul PROPN crl-13861 172 4 b. b. PROPN crl-13861 172 5 kantor kantor PROPN crl-13861 172 6 , , PUNCT crl-13861 172 7 " " PUNCT crl-13861 172 8 demand demand NOUN crl-13861 172 9 - - PUNCT crl-13861 172 10 adjusted adjust VERB crl-13861 172 11 shelf shelf NOUN crl-13861 172 12 availability availability NOUN crl-13861 172 13 parameters parameter NOUN crl-13861 172 14 , , PUNCT crl-13861 172 15 " " PUNCT crl-13861 172 16 journal journal NOUN crl-13861 172 17 of of ADP crl-13861 172 18 academic academic ADJ crl-13861 172 19 librarianship librarianship NOUN crl-13861 172 20 7:78 7:78 NUM crl-13861 172 21 ( ( PUNCT crl-13861 172 22 may may AUX crl-13861 172 23 1981 1981 NUM crl-13861 172 24 ) ) PUNCT crl-13861 172 25 . . PUNCT crl-13861 173 1 7 7 X crl-13861 173 2 . . PROPN crl-13861 173 3 james james PROPN crl-13861 173 4 f. f. PROPN crl-13861 173 5 corey corey PROPN crl-13861 173 6 and and CCONJ crl-13861 173 7 lynne lynne PROPN crl-13861 173 8 m. m. PROPN crl-13861 173 9 blair blair PROPN crl-13861 173 10 , , PUNCT crl-13861 173 11 '' '' PUNCT crl-13861 173 12 the the DET crl-13861 173 13 library library NOUN crl-13861 173 14 computer computer NOUN crl-13861 173 15 system system NOUN crl-13861 173 16 at at ADP crl-13861 173 17 the the DET crl-13861 173 18 university university PROPN crl-13861 173 19 of of ADP crl-13861 173 20 illinois illinois PROPN crl-13861 173 21 , , PUNCT crl-13861 173 22 '' '' PUNCT crl-13861 173 23 illinois illinois PROPN crl-13861 173 24 libraries librarie VERB crl-13861 173 25 60 60 NUM crl-13861 173 26 , , PUNCT crl-13861 173 27 no.4 no.4 NUM crl-13861 173 28 : : PUNCT crl-13861 173 29 365 365 NUM crl-13861 173 30 - - SYM crl-13861 173 31 74 74 NUM crl-13861 173 32 ( ( PUNCT crl-13861 173 33 april1978 april1978 PROPN crl-13861 173 34 ) ) PUNCT crl-13861 173 35 . . PUNCT crl-13861 174 1 8 8 X crl-13861 174 2 . . X crl-13861 174 3 saracevic saracevic PROPN crl-13861 174 4 , , PUNCT crl-13861 174 5 shaw shaw PROPN crl-13861 174 6 , , PUNCT crl-13861 174 7 and and CCONJ crl-13861 174 8 kantor kantor NOUN crl-13861 174 9 , , PUNCT crl-13861 174 10 " " PUNCT crl-13861 174 11 causes cause VERB crl-13861 174 12 and and CCONJ crl-13861 174 13 dynamics dynamic NOUN crl-13861 174 14 , , PUNCT crl-13861 174 15 " " PUNCT crl-13861 174 16 p.7 p.7 PROPN crl-13861 174 17 . . PUNCT crl-13861 174 18 9 9 X crl-13861 174 19 . . X crl-13861 174 20 w. w. PROPN crl-13861 174 21 m. m. PROPN crl-13861 174 22 shaw shaw PROPN crl-13861 174 23 , , PUNCT crl-13861 174 24 jr jr PROPN crl-13861 174 25 . . PROPN crl-13861 174 26 , , PUNCT crl-13861 174 27 ' ' PUNCT crl-13861 174 28 ' ' PUNCT crl-13861 174 29 longitudinal longitudinal ADJ crl-13861 174 30 studies study NOUN crl-13861 174 31 of of ADP crl-13861 174 32 book book NOUN crl-13861 174 33 availability availability NOUN crl-13861 174 34 , , PUNCT crl-13861 174 35 ' ' PUNCT crl-13861 174 36 ' ' PUNCT crl-13861 174 37 in in ADP crl-13861 174 38 library library NOUN crl-13861 174 39 effectiveness effectiveness NOUN crl-13861 174 40 : : PUNCT crl-13861 174 41 a a DET crl-13861 174 42 state state NOUN crl-13861 174 43 of of ADP crl-13861 174 44 the the DET crl-13861 174 45 art art NOUN crl-13861 174 46 , , PUNCT crl-13861 174 47 papers paper NOUN crl-13861 174 48 from from ADP crl-13861 174 49 a a DET crl-13861 174 50 1980 1980 NUM crl-13861 174 51 ala ala NOUN crl-13861 174 52 preconference preconference NOUN crl-13861 174 53 ( ( PUNCT crl-13861 174 54 chicago chicago PROPN crl-13861 174 55 : : PUNCT crl-13861 174 56 american american PROPN crl-13861 174 57 library library PROPN crl-13861 174 58 assn assn PROPN crl-13861 174 59 . . PUNCT crl-13861 174 60 , , PUNCT crl-13861 174 61 1980 1980 NUM crl-13861 174 62 ) ) PUNCT crl-13861 174 63 , , PUNCT crl-13861 174 64 p.338 p.338 NOUN crl-13861 174 65 - - SYM crl-13861 174 66 49 49 NUM crl-13861 174 67 . . NUM crl-13861 174 68 10 10 NUM crl-13861 174 69 . . PUNCT crl-13861 175 1 norman norman PROPN crl-13861 175 2 h. h. PROPN crl-13861 175 3 nie nie PROPN crl-13861 175 4 and and CCONJ crl-13861 175 5 others other NOUN crl-13861 175 6 , , PUNCT crl-13861 175 7 statistical statistical ADJ crl-13861 175 8 package package NOUN crl-13861 175 9 for for ADP crl-13861 175 10 the the DET crl-13861 175 11 social social ADJ crl-13861 175 12 sciences science NOUN crl-13861 175 13 ( ( PUNCT crl-13861 175 14 2d 2d NUM crl-13861 175 15 ed ed NOUN crl-13861 175 16 . . PROPN crl-13861 175 17 ; ; PUNCT crl-13861 175 18 new new PROPN crl-13861 175 19 york york PROPN crl-13861 175 20 : : PUNCT crl-13861 175 21 mcgraw mcgraw PROPN crl-13861 175 22 hill hill PROPN crl-13861 175 23 , , PUNCT crl-13861 175 24 1975 1975 NUM crl-13861 175 25 ) ) PUNCT crl-13861 175 26 . . PUNCT crl-13861 176 1 11 11 NUM crl-13861 176 2 . . PROPN crl-13861 176 3 shaw shaw PROPN crl-13861 176 4 , , PUNCT crl-13861 176 5 " " PUNCT crl-13861 176 6 longitudinal longitudinal ADJ crl-13861 176 7 studies study NOUN crl-13861 176 8 , , PUNCT crl-13861 176 9 " " PUNCT crl-13861 176 10 p.338 p.338 NOUN crl-13861 176 11 - - SYM crl-13861 176 12 49 49 NUM crl-13861 176 13 . . PUNCT crl-13861 176 14 appendix appendix VERB crl-13861 176 15 a a DET crl-13861 176 16 uiuc uiuc ADJ crl-13861 176 17 general general ADJ crl-13861 176 18 library library NOUN crl-13861 176 19 stacks stack VERB crl-13861 176 20 1980/81 1980/81 NUM crl-13861 176 21 user user PROPN crl-13861 176 22 group group PROPN crl-13861 176 23 please please INTJ crl-13861 176 24 list list VERB crl-13861 176 25 up up ADP crl-13861 176 26 to to PART crl-13861 176 27 three three NUM crl-13861 176 28 ( ( PUNCT crl-13861 176 29 3 3 NUM crl-13861 176 30 ) ) PUNCT crl-13861 176 31 books book NOUN crl-13861 176 32 you you PRON crl-13861 176 33 are be AUX crl-13861 176 34 seeking seek VERB crl-13861 176 35 on on ADP crl-13861 176 36 this this DET crl-13861 176 37 trip trip NOUN crl-13861 176 38 to to ADP crl-13861 176 39 the the DET crl-13861 176 40 library library NOUN crl-13861 176 41 and and CCONJ crl-13861 176 42 check check VERB crl-13861 176 43 ( ( PUNCT crl-13861 176 44 x x PROPN crl-13861 176 45 ) ) PUNCT crl-13861 176 46 the the DET crl-13861 176 47 appropriate appropriate ADJ crl-13861 176 48 columns column NOUN crl-13861 176 49 . . PUNCT crl-13861 177 1 please please INTJ crl-13861 177 2 list list VERB crl-13861 177 3 the the DET crl-13861 177 4 author author NOUN crl-13861 177 5 and and CCONJ crl-13861 177 6 title title NOUN crl-13861 177 7 for for ADP crl-13861 177 8 each each DET crl-13861 177 9 book book NOUN crl-13861 177 10 you you PRON crl-13861 177 11 were be AUX crl-13861 177 12 seeking seek VERB crl-13861 177 13 today today NOUN crl-13861 177 14 even even ADV crl-13861 177 15 if if SCONJ crl-13861 177 16 you you PRON crl-13861 177 17 did do AUX crl-13861 177 18 not not PART crl-13861 177 19 find find VERB crl-13861 177 20 the the DET crl-13861 177 21 book book NOUN crl-13861 177 22 in in ADP crl-13861 177 23 the the DET crl-13861 177 24 system system NOUN crl-13861 177 25 . . PUNCT crl-13861 178 1 1 1 X crl-13861 178 2 . . PUNCT crl-13861 178 3 author author NOUN crl-13861 178 4 : : PUNCT crl-13861 178 5 title title NOUN crl-13861 178 6 : : PUNCT crl-13861 178 7 2 2 X crl-13861 178 8 . . X crl-13861 178 9 author author NOUN crl-13861 178 10 : : PUNCT crl-13861 178 11 title title NOUN crl-13861 178 12 : : PUNCT crl-13861 178 13 3 3 X crl-13861 178 14 . . X crl-13861 178 15 author author NOUN crl-13861 178 16 : : PUNCT crl-13861 178 17 title title NOUN crl-13861 178 18 : : PUNCT crl-13861 178 19 call call NOUN crl-13861 178 20 number number NOUN crl-13861 178 21 location location NOUN crl-13861 178 22 how how SCONJ crl-13861 178 23 did do AUX crl-13861 178 24 you you PRON crl-13861 178 25 find find VERB crl-13861 178 26 the the DET crl-13861 178 27 call call NOUN crl-13861 178 28 number number NOUN crl-13861 178 29 ? ? PUNCT crl-13861 179 1 lcs lcs PROPN crl-13861 179 2 card card NOUN crl-13861 179 3 cat cat NOUN crl-13861 179 4 other other ADJ crl-13861 179 5 how how SCONJ crl-13861 179 6 did do AUX crl-13861 179 7 you you PRON crl-13861 179 8 find find VERB crl-13861 179 9 the the DET crl-13861 179 10 location location NOUN crl-13861 179 11 ? ? PUNCT crl-13861 180 1 lcs lcs PROPN crl-13861 180 2 card card NOUN crl-13861 180 3 cat cat NOUN crl-13861 180 4 other other PROPN crl-13861 181 1 did do AUX crl-13861 181 2 you you PRON crl-13861 181 3 get get VERB crl-13861 181 4 help help NOUN crl-13861 181 5 with with ADP crl-13861 181 6 ? ? PUNCT crl-13861 182 1 lcs lcs PROPN crl-13861 182 2 card card NOUN crl-13861 182 3 cat cat NOUN crl-13861 182 4 did do AUX crl-13861 182 5 you you PRON crl-13861 182 6 ask ask VERB crl-13861 182 7 staff staff NOUN crl-13861 182 8 to to ADP crl-13861 182 9 ? ? PUNCT crl-13861 183 1 page page NOUN crl-13861 183 2 book book NOUN crl-13861 183 3 search search NOUN crl-13861 183 4 did do AUX crl-13861 183 5 you you PRON crl-13861 183 6 look look VERB crl-13861 183 7 for for ADP crl-13861 183 8 book book NOUN crl-13861 183 9 yourself yourself PRON crl-13861 183 10 today today NOUN crl-13861 183 11 ? ? PUNCT crl-13861 184 1 in in ADP crl-13861 184 2 stacks stack NOUN crl-13861 184 3 did do AUX crl-13861 184 4 you you PRON crl-13861 184 5 get get VERB crl-13861 184 6 book book NOUN crl-13861 184 7 ? ? PUNCT crl-13861 185 1 yes yes INTJ crl-13861 185 2 no no DET crl-13861 185 3 application application NOUN crl-13861 185 4 of of ADP crl-13861 185 5 a a DET crl-13861 185 6 methodology methodology NOUN crl-13861 185 7 37 37 NUM crl-13861 185 8 1 1 NUM crl-13861 185 9 2 2 NUM crl-13861 185 10 3 3 NUM crl-13861 185 11 1 1 NUM crl-13861 185 12 . . PUNCT crl-13861 186 1 what what PRON crl-13861 186 2 is be AUX crl-13861 186 3 your your PRON crl-13861 186 4 current current ADJ crl-13861 186 5 status status NOUN crl-13861 186 6 at at ADP crl-13861 186 7 the the DET crl-13861 186 8 university university PROPN crl-13861 186 9 of of ADP crl-13861 186 10 illinois illinois PROPN crl-13861 186 11 at at ADP crl-13861 186 12 urbana urbana PROPN crl-13861 186 13 - - PUNCT crl-13861 186 14 champaign champaign ADJ crl-13861 186 15 ? ? PUNCT crl-13861 187 1 freshman freshman NOUN crl-13861 187 2 _ _ PUNCT crl-13861 187 3 _ _ NOUN crl-13861 187 4 sophomore sophomore NOUN crl-13861 187 5 _ _ PUNCT crl-13861 188 1 _ _ PUNCT crl-13861 188 2 junior junior ADJ crl-13861 188 3 _ _ PUNCT crl-13861 189 1 _ _ PUNCT crl-13861 189 2 senior senior ADJ crl-13861 189 3 _ _ PUNCT crl-13861 189 4 _ _ DET crl-13861 189 5 grad grad ADJ crl-13861 189 6 student student NOUN crl-13861 189 7 _ _ PUNCT crl-13861 189 8 _ _ PUNCT crl-13861 189 9 faculty faculty NOUN crl-13861 189 10 _ _ PUNCT crl-13861 189 11 _ _ DET crl-13861 189 12 visitor visitor NOUN crl-13861 189 13 _ _ PUNCT crl-13861 190 1 _ _ PUNCT crl-13861 190 2 other other ADJ crl-13861 190 3 _ _ PUNCT crl-13861 191 1 _ _ PUNCT crl-13861 192 1 2 2 X crl-13861 192 2 . . PUNCT crl-13861 192 3 what what PRON crl-13861 192 4 is be AUX crl-13861 192 5 your your PRON crl-13861 192 6 department department NOUN crl-13861 192 7 ? ? PUNCT crl-13861 193 1 ( ( PUNCT crl-13861 193 2 faculty faculty NOUN crl-13861 193 3 and and CCONJ crl-13861 193 4 graduate graduate NOUN crl-13861 193 5 students student NOUN crl-13861 193 6 ) ) PUNCT crl-13861 193 7 ------------or ------------or VERB crl-13861 193 8 major major ADJ crl-13861 193 9 ? ? PUNCT crl-13861 194 1 ( ( PUNCT crl-13861 194 2 undergraduates)-------------------------3 undergraduates)-------------------------3 VERB crl-13861 194 3 . . PUNCT crl-13861 195 1 approximately approximately ADV crl-13861 195 2 how how SCONJ crl-13861 195 3 many many ADJ crl-13861 195 4 books book NOUN crl-13861 195 5 have have AUX crl-13861 195 6 you you PRON crl-13861 195 7 borrowed borrow VERB crl-13861 195 8 from from ADP crl-13861 195 9 the the DET crl-13861 195 10 library library NOUN crl-13861 195 11 ( ( PUNCT crl-13861 195 12 all all DET crl-13861 195 13 departments department NOUN crl-13861 195 14 ) ) PUNCT crl-13861 195 15 this this DET crl-13861 195 16 semester semester NOUN crl-13861 195 17 ? ? PUNCT crl-13861 196 1 fewer few ADJ crl-13861 196 2 than than ADP crl-13861 196 3 5 5 NUM crl-13861 196 4 _ _ PUNCT crl-13861 196 5 _ _ PUNCT crl-13861 197 1 5 5 NUM crl-13861 197 2 - - SYM crl-13861 197 3 10 10 NUM crl-13861 197 4 _ _ PUNCT crl-13861 197 5 _ _ PUNCT crl-13861 198 1 11 11 NUM crl-13861 198 2 - - SYM crl-13861 198 3 20 20 NUM crl-13861 198 4 _ _ PUNCT crl-13861 198 5 _ _ PUNCT crl-13861 198 6 21 21 NUM crl-13861 198 7 - - SYM crl-13861 198 8 30 30 NUM crl-13861 198 9 _ _ PUNCT crl-13861 198 10 _ _ PUNCT crl-13861 199 1 more more ADJ crl-13861 199 2 than than ADP crl-13861 199 3 30 30 NUM crl-13861 199 4 _ _ PUNCT crl-13861 200 1 _ _ PUNCT crl-13861 201 1 4 4 X crl-13861 201 2 . . PUNCT crl-13861 201 3 as as SCONJ crl-13861 201 4 you you PRON crl-13861 201 5 leave leave VERB crl-13861 201 6 the the DET crl-13861 201 7 stacks stack NOUN crl-13861 201 8 today today NOUN crl-13861 201 9 , , PUNCT crl-13861 201 10 please please INTJ crl-13861 201 11 drop drop VERB crl-13861 201 12 this this DET crl-13861 201 13 form form NOUN crl-13861 201 14 into into ADP crl-13861 201 15 box box PROPN crl-13861 201 16 marked mark VERB crl-13861 201 17 " " PUNCT crl-13861 201 18 user user NOUN crl-13861 201 19 study study NOUN crl-13861 201 20 " " PUNCT crl-13861 201 21 at at ADP crl-13861 201 22 the the DET crl-13861 201 23 circulation circulation NOUN crl-13861 201 24 desk desk NOUN crl-13861 201 25 or or CCONJ crl-13861 201 26 exit exit NOUN crl-13861 201 27 to to ADP crl-13861 201 28 the the DET crl-13861 201 29 stacks stack NOUN crl-13861 201 30 . . PUNCT crl-13861 202 1 your your PRON crl-13861 202 2 cooperation cooperation NOUN crl-13861 202 3 in in ADP crl-13861 202 4 completing complete VERB crl-13861 202 5 this this DET crl-13861 202 6 form form NOUN crl-13861 202 7 will will AUX crl-13861 202 8 enable enable VERB crl-13861 202 9 the the DET crl-13861 202 10 library library NOUN crl-13861 202 11 to to PART crl-13861 202 12 improve improve VERB crl-13861 202 13 service service NOUN crl-13861 202 14 to to ADP crl-13861 202 15 users user NOUN crl-13861 202 16 of of ADP crl-13861 202 17 the the DET crl-13861 202 18 stacks stack NOUN crl-13861 202 19 . . PUNCT crl-13861 203 1 thank thank VERB crl-13861 203 2 you you PRON crl-13861 203 3 . . PUNCT