id sid tid token lemma pos crl-14227 1 1 college college NOUN crl-14227 1 2 and and CCONJ crl-14227 1 3 research research NOUN crl-14227 1 4 libraries librarie VERB crl-14227 1 5 a a DET crl-14227 1 6 view view NOUN crl-14227 1 7 from from ADP crl-14227 1 8 the the DET crl-14227 1 9 trenches trench NOUN crl-14227 1 10 : : PUNCT crl-14227 1 11 costing costing NOUN crl-14227 1 12 and and CCONJ crl-14227 1 13 performance performance NOUN crl-14227 1 14 measures measure NOUN crl-14227 1 15 for for ADP crl-14227 1 16 academic academic ADJ crl-14227 1 17 library library NOUN crl-14227 1 18 public public PROPN crl-14227 1 19 services services PROPN crl-14227 1 20 charles charles PROPN crl-14227 1 21 r. r. PROPN crl-14227 1 22 mcclure mcclure PROPN crl-14227 1 23 this this DET crl-14227 1 24 paper paper NOUN crl-14227 1 25 reports report VERB crl-14227 1 26 the the DET crl-14227 1 27 results result NOUN crl-14227 1 28 of of ADP crl-14227 1 29 a a DET crl-14227 1 30 pilot pilot NOUN crl-14227 1 31 study study NOUN crl-14227 1 32 to to PART crl-14227 1 33 identify identify VERB crl-14227 1 34 the the DET crl-14227 1 35 issues issue NOUN crl-14227 1 36 and and CCONJ crl-14227 1 37 concerns concern NOUN crl-14227 1 38 of of ADP crl-14227 1 39 public public ADJ crl-14227 1 40 service service NOUN crl-14227 1 41 middle middle ADJ crl-14227 1 42 managers manager NOUN crl-14227 1 43 on on ADP crl-14227 1 44 costing cost VERB crl-14227 1 45 and and CCONJ crl-14227 1 46 the the DET crl-14227 1 47 use use NOUN crl-14227 1 48 of of ADP crl-14227 1 49 performance performance NOUN crl-14227 1 50 measures measure NOUN crl-14227 1 51 . . PUNCT crl-14227 2 1 based base VERB crl-14227 2 2 on on ADP crl-14227 2 3 group group NOUN crl-14227 2 4 interviews interview NOUN crl-14227 2 5 at at ADP crl-14227 2 6 two two NUM crl-14227 2 7 libraries library NOUN crl-14227 2 8 that that PRON crl-14227 2 9 are be AUX crl-14227 2 10 members member NOUN crl-14227 2 11 of of ADP crl-14227 2 12 the the DET crl-14227 2 13 association association NOUN crl-14227 2 14 of of ADP crl-14227 2 15 research research NOUN crl-14227 2 16 libraries library NOUN crl-14227 2 17 ( ( PUNCT crl-14227 2 18 arl arl PROPN crl-14227 2 19 ) ) PUNCT crl-14227 2 20 and and CCONJ crl-14227 2 21 additional additional ADJ crl-14227 2 22 individual individual ADJ crl-14227 2 23 interviews interview NOUN crl-14227 2 24 with with ADP crl-14227 2 25 other other ADJ crl-14227 2 26 librarians librarian NOUN crl-14227 2 27 , , PUNCT crl-14227 2 28 findings finding NOUN crl-14227 2 29 suggest suggest VERB crl-14227 2 30 that that SCONJ crl-14227 2 31 participants participant NOUN crl-14227 2 32 have have VERB crl-14227 2 33 little little ADJ crl-14227 2 34 faith faith NOUN crl-14227 2 35 in in ADP crl-14227 2 36 the the DET crl-14227 2 37 usefulness usefulness NOUN crl-14227 2 38 of of ADP crl-14227 2 39 producing produce VERB crl-14227 2 40 cost cost NOUN crl-14227 2 41 data datum NOUN crl-14227 2 42 and and CCONJ crl-14227 2 43 using use VERB crl-14227 2 44 performance performance NOUN crl-14227 2 45 measures measure NOUN crl-14227 2 46 ; ; PUNCT crl-14227 2 47 they they PRON crl-14227 2 48 believe believe VERB crl-14227 2 49 that that SCONJ crl-14227 2 50 the the DET crl-14227 2 51 availability availability NOUN crl-14227 2 52 of of ADP crl-14227 2 53 such such ADJ crl-14227 2 54 data datum NOUN crl-14227 2 55 rarely rarely ADV crl-14227 2 56 has have VERB crl-14227 2 57 an an DET crl-14227 2 58 impact impact NOUN crl-14227 2 59 on on ADP crl-14227 2 60 decision decision NOUN crl-14227 2 61 making making NOUN crl-14227 2 62 ; ; PUNCT crl-14227 2 63 in in ADP crl-14227 2 64 - - PUNCT crl-14227 2 65 house house NOUN crl-14227 2 66 data datum NOUN crl-14227 2 67 frequently frequently ADV crl-14227 2 68 lacks lack VERB crl-14227 2 69 reliability reliability NOUN crl-14227 2 70 and and CCONJ crl-14227 2 71 validity validity NOUN crl-14227 2 72 ; ; PUNCT crl-14227 2 73 and and CCONJ crl-14227 2 74 they they PRON crl-14227 2 75 are be AUX crl-14227 2 76 too too ADV crl-14227 2 77 understaffed understaffed ADJ crl-14227 2 78 to to PART crl-14227 2 79 take take VERB crl-14227 2 80 time time NOUN crl-14227 2 81 away away ADV crl-14227 2 82 from from ADP crl-14227 2 83 the the DET crl-14227 2 84 provision provision NOUN crl-14227 2 85 of of ADP crl-14227 2 86 services service NOUN crl-14227 2 87 to to PART crl-14227 2 88 identify identify VERB crl-14227 2 89 , , PUNCT crl-14227 2 90 collect collect VERB crl-14227 2 91 , , PUNCT crl-14227 2 92 and and CCONJ crl-14227 2 93 analyze analyze VERB crl-14227 2 94 such such ADJ crl-14227 2 95 data datum NOUN crl-14227 2 96 . . PUNCT crl-14227 3 1 implications implication NOUN crl-14227 3 2 of of ADP crl-14227 3 3 these these DET crl-14227 3 4 findings finding NOUN crl-14227 3 5 are be AUX crl-14227 3 6 discussed discuss VERB crl-14227 3 7 and and CCONJ crl-14227 3 8 specific specific ADJ crl-14227 3 9 recommendations recommendation NOUN crl-14227 3 10 are be AUX crl-14227 3 11 offered offer VERB crl-14227 3 12 to to PART crl-14227 3 13 increase increase VERB crl-14227 3 14 the the DET crl-14227 3 15 usefulness usefulness NOUN crl-14227 3 16 of of ADP crl-14227 3 17 costing cost VERB crl-14227 3 18 and and CCONJ crl-14227 3 19 performance performance NOUN crl-14227 3 20 measures measure NOUN crl-14227 3 21 for for ADP crl-14227 3 22 academic academic ADJ crl-14227 3 23 library library NOUN crl-14227 3 24 decision decision NOUN crl-14227 3 25 making making NOUN crl-14227 3 26 and and CCONJ crl-14227 3 27 planning planning NOUN crl-14227 3 28 . . PUNCT crl-14227 4 1 u u NOUN crl-14227 4 2 n n ADP crl-14227 4 3 recent recent ADJ crl-14227 4 4 years year NOUN crl-14227 4 5 , , PUNCT crl-14227 4 6 increased increase VERB crl-14227 4 7 concern concern NOUN crl-14227 4 8 about about ADP crl-14227 4 9 the the DET crl-14227 4 10 efficiency efficiency NOUN crl-14227 4 11 and and CCONJ crl-14227 4 12 effectiveness effectiveness NOUN crl-14227 4 13 with with ADP crl-14227 4 14 which which PRON crl-14227 4 15 academic academic ADJ crl-14227 4 16 libraries library NOUN crl-14227 4 17 operate operate VERB crl-14227 4 18 has have AUX crl-14227 4 19 encouraged encourage VERB crl-14227 4 20 a a DET crl-14227 4 21 number number NOUN crl-14227 4 22 of of ADP crl-14227 4 23 academic academic ADJ crl-14227 4 24 librarians librarian NOUN crl-14227 4 25 , , PUNCT crl-14227 4 26 researchers researcher NOUN crl-14227 4 27 , , PUNCT crl-14227 4 28 and and CCONJ crl-14227 4 29 consultants consultant NOUN crl-14227 4 30 to to PART crl-14227 4 31 consider consider VERB crl-14227 4 32 methodologies methodology NOUN crl-14227 4 33 to to ADP crl-14227 4 34 ( ( PUNCT crl-14227 4 35 1 1 NUM crl-14227 4 36 ) ) PUNCT crl-14227 4 37 cost cost VERB crl-14227 4 38 selected select VERB crl-14227 4 39 services service NOUN crl-14227 4 40 / / SYM crl-14227 4 41 operations operation NOUN crl-14227 4 42 and/or and/or CCONJ crl-14227 4 43 ( ( PUNCT crl-14227 4 44 2 2 X crl-14227 4 45 ) ) PUNCT crl-14227 4 46 develop develop VERB crl-14227 4 47 performance performance NOUN crl-14227 4 48 measures measure NOUN crl-14227 4 49 for for ADP crl-14227 4 50 such such ADJ crl-14227 4 51 services/ services/ NUM crl-14227 4 52 operations operation NOUN crl-14227 4 53 . . PUNCT crl-14227 5 1 despite despite SCONJ crl-14227 5 2 this this DET crl-14227 5 3 interest interest NOUN crl-14227 5 4 , , PUNCT crl-14227 5 5 evidence evidence NOUN crl-14227 5 6 about about ADP crl-14227 5 7 how how SCONJ crl-14227 5 8 such such ADJ crl-14227 5 9 methods method NOUN crl-14227 5 10 and and CCONJ crl-14227 5 11 data data NOUN crl-14227 5 12 collection collection NOUN crl-14227 5 13 techniques technique NOUN crl-14227 5 14 actually actually ADV crl-14227 5 15 affect affect VERB crl-14227 5 16 library library NOUN crl-14227 5 17 decision decision NOUN crl-14227 5 18 making making NOUN crl-14227 5 19 is be AUX crl-14227 5 20 difficult difficult ADJ crl-14227 5 21 to to PART crl-14227 5 22 identify identify VERB crl-14227 5 23 . . PUNCT crl-14227 6 1 costing cost VERB crl-14227 6 2 is be AUX crl-14227 6 3 a a DET crl-14227 6 4 process process NOUN crl-14227 6 5 by by ADP crl-14227 6 6 which which PRON crl-14227 6 7 dollar dollar NOUN crl-14227 6 8 amounts amount NOUN crl-14227 6 9 describe describe VERB crl-14227 6 10 a a DET crl-14227 6 11 specified specify VERB crl-14227 6 12 library library NOUN crl-14227 6 13 service service NOUN crl-14227 6 14 or or CCONJ crl-14227 6 15 operation operation NOUN crl-14227 6 16 . . PUNCT crl-14227 7 1 costing cost VERB crl-14227 7 2 frequently frequently ADV crl-14227 7 3 is be AUX crl-14227 7 4 based base VERB crl-14227 7 5 on on ADP crl-14227 7 6 assumptions assumption NOUN crl-14227 7 7 regarding regard VERB crl-14227 7 8 the the DET crl-14227 7 9 " " PUNCT crl-14227 7 10 value value NOUN crl-14227 7 11 " " PUNCT crl-14227 7 12 of of ADP crl-14227 7 13 a a DET crl-14227 7 14 particular particular ADJ crl-14227 7 15 activity activity NOUN crl-14227 7 16 . . PUNCT crl-14227 8 1 performance performance NOUN crl-14227 8 2 measures measure NOUN crl-14227 8 3 are be AUX crl-14227 8 4 quantitative quantitative ADJ crl-14227 8 5 and and CCONJ crl-14227 8 6 assess assess VERB crl-14227 8 7 the the DET crl-14227 8 8 efficiency efficiency NOUN crl-14227 8 9 ( ( PUNCT crl-14227 8 10 allocation allocation NOUN crl-14227 8 11 of of ADP crl-14227 8 12 resources resource NOUN crl-14227 8 13 ) ) PUNCT crl-14227 8 14 or or CCONJ crl-14227 8 15 effectiveness effectiveness NOUN crl-14227 8 16 ( ( PUNCT crl-14227 8 17 accomplishment accomplishment NOUN crl-14227 8 18 of of ADP crl-14227 8 19 objectives objective NOUN crl-14227 8 20 ) ) PUNCT crl-14227 8 21 of of ADP crl-14227 8 22 the the DET crl-14227 8 23 library library NOUN crl-14227 8 24 . . PUNCT crl-14227 9 1 output output NOUN crl-14227 9 2 measures measure NOUN crl-14227 9 3 , , PUNCT crl-14227 9 4 a a DET crl-14227 9 5 type type NOUN crl-14227 9 6 of of ADP crl-14227 9 7 performance performance NOUN crl-14227 9 8 measure measure NOUN crl-14227 9 9 , , PUNCT crl-14227 9 10 concentrate concentrate VERB crl-14227 9 11 specifically specifically ADV crl-14227 9 12 on on ADP crl-14227 9 13 the the DET crl-14227 9 14 effectiveness effectiveness NOUN crl-14227 9 15 or or CCONJ crl-14227 9 16 quality quality NOUN crl-14227 9 17 of of ADP crl-14227 9 18 a a DET crl-14227 9 19 service service NOUN crl-14227 9 20 or or CCONJ crl-14227 9 21 product product NOUN crl-14227 9 22 that that PRON crl-14227 9 23 the the DET crl-14227 9 24 library library NOUN crl-14227 9 25 offers offer VERB crl-14227 9 26 its its PRON crl-14227 9 27 cliente cliente NOUN crl-14227 9 28 ~ ~ SYM crl-14227 9 29 e. e. PROPN crl-14227 9 30 cost cost NOUN crl-14227 9 31 and and CCONJ crl-14227 9 32 performance performance NOUN crl-14227 9 33 measure measure NOUN crl-14227 9 34 data datum NOUN crl-14227 9 35 require require VERB crl-14227 9 36 carefully carefully ADV crl-14227 9 37 developed develop VERB crl-14227 9 38 data data NOUN crl-14227 9 39 collection collection NOUN crl-14227 9 40 procedures procedure NOUN crl-14227 9 41 to to PART crl-14227 9 42 insure insure VERB crl-14227 9 43 their their PRON crl-14227 9 44 reliability reliability NOUN crl-14227 9 45 , , PUNCT crl-14227 9 46 validity validity NOUN crl-14227 9 47 , , PUNCT crl-14227 9 48 and and CCONJ crl-14227 9 49 utility utility NOUN crl-14227 9 50 for for ADP crl-14227 9 51 decision decision NOUN crl-14227 9 52 making making NOUN crl-14227 9 53 . . PUNCT crl-14227 10 1 academic academic ADJ crl-14227 10 2 libraries library NOUN crl-14227 10 3 justify justify VERB crl-14227 10 4 the the DET crl-14227 10 5 collection collection NOUN crl-14227 10 6 of of ADP crl-14227 10 7 cost cost NOUN crl-14227 10 8 data datum NOUN crl-14227 10 9 or or CCONJ crl-14227 10 10 use use VERB crl-14227 10 11 performance performance NOUN crl-14227 10 12 measures measure NOUN crl-14227 10 13 on on ADP crl-14227 10 14 the the DET crl-14227 10 15 basis basis NOUN crl-14227 10 16 that that SCONJ crl-14227 10 17 they they PRON crl-14227 10 18 will will AUX crl-14227 10 19 be be AUX crl-14227 10 20 used use VERB crl-14227 10 21 to to PART crl-14227 10 22 make make VERB crl-14227 10 23 better well ADJ crl-14227 10 24 decisions decision NOUN crl-14227 10 25 , , PUNCT crl-14227 10 26 develop develop VERB crl-14227 10 27 better well ADJ crl-14227 10 28 plans plan NOUN crl-14227 10 29 , , PUNCT crl-14227 10 30 and and CCONJ crl-14227 10 31 , , PUNCT crl-14227 10 32 ultimately ultimately ADV crl-14227 10 33 , , PUNCT crl-14227 10 34 increase increase VERB crl-14227 10 35 the the DET crl-14227 10 36 overall overall ADJ crl-14227 10 37 effectiveness effectiveness NOUN crl-14227 10 38 and and CCONJ crl-14227 10 39 efficiency efficiency NOUN crl-14227 10 40 of of ADP crl-14227 10 41 the the DET crl-14227 10 42 library library NOUN crl-14227 10 43 ( ( PUNCT crl-14227 10 44 however however ADV crl-14227 10 45 defined define VERB crl-14227 10 46 by by ADP crl-14227 10 47 the the DET crl-14227 10 48 library library NOUN crl-14227 10 49 ) ) PUNCT crl-14227 10 50 . . PUNCT crl-14227 11 1 but but CCONJ crl-14227 11 2 the the DET crl-14227 11 3 link link NOUN crl-14227 11 4 between between ADP crl-14227 11 5 organizational organizational ADJ crl-14227 11 6 decision decision NOUN crl-14227 11 7 making making NOUN crl-14227 11 8 and and CCONJ crl-14227 11 9 the the DET crl-14227 11 10 process process NOUN crl-14227 11 11 of of ADP crl-14227 11 12 identifying identify VERB crl-14227 11 13 , , PUNCT crl-14227 11 14 collecting collecting NOUN crl-14227 11 15 , , PUNCT crl-14227 11 16 and and CCONJ crl-14227 11 17 analyzing analyze VERB crl-14227 11 18 data datum NOUN crl-14227 11 19 for for ADP crl-14227 11 20 costs cost NOUN crl-14227 11 21 and and CCONJ crl-14227 11 22 perforcharles perforcharle VERB crl-14227 11 23 r. r. PROPN crl-14227 11 24 mcclure mcclure PROPN crl-14227 11 25 is be AUX crl-14227 11 26 a a DET crl-14227 11 27 professor professor NOUN crl-14227 11 28 at at ADP crl-14227 11 29 the the DET crl-14227 11 30 school school NOUN crl-14227 11 31 of of ADP crl-14227 11 32 information information NOUN crl-14227 11 33 studies study NOUN crl-14227 11 34 at at ADP crl-14227 11 35 syracuse syracuse PROPN crl-14227 11 36 university university PROPN crl-14227 11 37 , , PUNCT crl-14227 11 38 new new PROPN crl-14227 11 39 york york PROPN crl-14227 11 40 , , PUNCT crl-14227 11 41 13244 13244 NUM crl-14227 11 42 . . PUNCT crl-14227 12 1 the the DET crl-14227 12 2 author author NOUN crl-14227 12 3 gratefully gratefully ADV crl-14227 12 4 acknowledges acknowledge VERB crl-14227 12 5 the the DET crl-14227 12 6 funding funding NOUN crl-14227 12 7 support support NOUN crl-14227 12 8 of of ADP crl-14227 12 9 this this DET crl-14227 12 10 study study NOUN crl-14227 12 11 from from ADP crl-14227 12 12 the the DET crl-14227 12 13 council council NOUN crl-14227 12 14 on on ADP crl-14227 12 15 library library NOUN crl-14227 12 16 resources resource NOUN crl-14227 12 17 . . PUNCT crl-14227 13 1 a a DET crl-14227 13 2 version version NOUN crl-14227 13 3 of of ADP crl-14227 13 4 this this DET crl-14227 13 5 paper paper NOUN crl-14227 13 6 was be AUX crl-14227 13 7 presented present VERB crl-14227 13 8 at at ADP crl-14227 13 9 the the DET crl-14227 13 10 third third ADJ crl-14227 13 11 economics economic NOUN crl-14227 13 12 seminar seminar NOUN crl-14227 13 13 , , PUNCT crl-14227 13 14 wye wye PROPN crl-14227 13 15 , , PUNCT crl-14227 13 16 maryland maryland PROPN crl-14227 13 17 , , PUNCT crl-14227 13 18 october october PROPN crl-14227 13 19 29 29 NUM crl-14227 13 20 , , PUNCT crl-14227 13 21 1985 1985 NUM crl-14227 13 22 , , PUNCT crl-14227 13 23 sponsored sponsor VERB crl-14227 13 24 by by ADP crl-14227 13 25 the the DET crl-14227 13 26 council council NOUN crl-14227 13 27 on on ADP crl-14227 13 28 library library NOUN crl-14227 13 29 resources resource NOUN crl-14227 13 30 . . PUNCT crl-14227 14 1 323 323 NUM crl-14227 14 2 324 324 NUM crl-14227 14 3 college college PROPN crl-14227 14 4 & & CCONJ crl-14227 14 5 research research PROPN crl-14227 14 6 libraries librarie VERB crl-14227 14 7 mance mance NOUN crl-14227 14 8 measures measure NOUN crl-14227 14 9 is be AUX crl-14227 14 10 not not PART crl-14227 14 11 clear clear ADJ crl-14227 14 12 . . PUNCT crl-14227 15 1 if if SCONJ crl-14227 15 2 one one NUM crl-14227 15 3 defines define VERB crl-14227 15 4 decision decision NOUN crl-14227 15 5 making1 making1 NOUN crl-14227 15 6 as as ADP crl-14227 15 7 that that DET crl-14227 15 8 process process NOUN crl-14227 15 9 whereby whereby SCONJ crl-14227 15 10 information information NOUN crl-14227 15 11 is be AUX crl-14227 15 12 converted convert VERB crl-14227 15 13 into into ADP crl-14227 15 14 action action NOUN crl-14227 15 15 , , PUNCT crl-14227 15 16 then then ADV crl-14227 15 17 decision decision NOUN crl-14227 15 18 making making NOUN crl-14227 15 19 is be AUX crl-14227 15 20 largely largely ADV crl-14227 15 21 concerned concerned ADJ crl-14227 15 22 with with ADP crl-14227 15 23 the the DET crl-14227 15 24 process process NOUN crl-14227 15 25 of of ADP crl-14227 15 26 acquiring acquire VERB crl-14227 15 27 , , PUNCT crl-14227 15 28 controlling controlling NOUN crl-14227 15 29 , , PUNCT crl-14227 15 30 and and CCONJ crl-14227 15 31 utilizing utilize VERB crl-14227 15 32 information information NOUN crl-14227 15 33 to to PART crl-14227 15 34 accomplish accomplish VERB crl-14227 15 35 some some DET crl-14227 15 36 objective objective NOUN crl-14227 15 37 . . PUNCT crl-14227 16 1 2 2 NUM crl-14227 16 2 thus thus ADV crl-14227 16 3 , , PUNCT crl-14227 16 4 a a DET crl-14227 16 5 major major ADJ crl-14227 16 6 task task NOUN crl-14227 16 7 for for ADP crl-14227 16 8 the the DET crl-14227 16 9 decision decision NOUN crl-14227 16 10 maker maker NOUN crl-14227 16 11 is be AUX crl-14227 16 12 to to PART crl-14227 16 13 identify identify VERB crl-14227 16 14 what what PRON crl-14227 16 15 information information NOUN crl-14227 16 16 is be AUX crl-14227 16 17 needed need VERB crl-14227 16 18 to to PART crl-14227 16 19 serve serve VERB crl-14227 16 20 as as ADP crl-14227 16 21 a a DET crl-14227 16 22 basis basis NOUN crl-14227 16 23 for for ADP crl-14227 16 24 making make VERB crl-14227 16 25 decisions decision NOUN crl-14227 16 26 , , PUNCT crl-14227 16 27 to to PART crl-14227 16 28 determine determine VERB crl-14227 16 29 the the DET crl-14227 16 30 means mean NOUN crl-14227 16 31 by by ADP crl-14227 16 32 which which PRON crl-14227 16 33 the the DET crl-14227 16 34 information information NOUN crl-14227 16 35 can can AUX crl-14227 16 36 be be AUX crl-14227 16 37 obtained obtain VERB crl-14227 16 38 , , PUNCT crl-14227 16 39 and and CCONJ crl-14227 16 40 to to PART crl-14227 16 41 decide decide VERB crl-14227 16 42 when when SCONJ crl-14227 16 43 enough enough ADJ crl-14227 16 44 information information NOUN crl-14227 16 45 has have AUX crl-14227 16 46 been be AUX crl-14227 16 47 gathered gather VERB crl-14227 16 48 to to PART crl-14227 16 49 make make VERB crl-14227 16 50 a a DET crl-14227 16 51 decision decision NOUN crl-14227 16 52 . . PUNCT crl-14227 17 1 these these DET crl-14227 17 2 tasks task NOUN crl-14227 17 3 call call VERB crl-14227 17 4 for for ADP crl-14227 17 5 a a DET crl-14227 17 6 conscious conscious ADJ crl-14227 17 7 effort effort NOUN crl-14227 17 8 to to PART crl-14227 17 9 manage manage VERB crl-14227 17 10 information information NOUN crl-14227 17 11 for for ADP crl-14227 17 12 library library NOUN crl-14227 17 13 decision decision NOUN crl-14227 17 14 making making NOUN crl-14227 17 15 . . PUNCT crl-14227 18 1 3 3 NUM crl-14227 18 2 this this DET crl-14227 18 3 rational rational ADJ crl-14227 18 4 view view NOUN crl-14227 18 5 of of ADP crl-14227 18 6 decision decision NOUN crl-14227 18 7 making making NOUN crl-14227 18 8 , , PUNCT crl-14227 18 9 4 4 NUM crl-14227 18 10 does do AUX crl-14227 18 11 not not PART crl-14227 18 12 consider consider VERB crl-14227 18 13 adequately adequately ADV crl-14227 18 14 organizational organizational ADJ crl-14227 18 15 politics politic NOUN crl-14227 18 16 , , PUNCT crl-14227 18 17 personalities personality NOUN crl-14227 18 18 , , PUNCT crl-14227 18 19 cognitive cognitive ADJ crl-14227 18 20 styles style NOUN crl-14227 18 21 of of ADP crl-14227 18 22 decision decision NOUN crl-14227 18 23 makers maker NOUN crl-14227 18 24 , , PUNCT crl-14227 18 25 organizational organizational ADJ crl-14227 18 26 climate climate NOUN crl-14227 18 27 , , PUNCT crl-14227 18 28 knowledge knowledge NOUN crl-14227 18 29 and and CCONJ crl-14227 18 30 competency competency NOUN crl-14227 18 31 of of ADP crl-14227 18 32 the the DET crl-14227 18 33 decision decision NOUN crl-14227 18 34 maker maker NOUN crl-14227 18 35 , , PUNCT crl-14227 18 36 and and CCONJ crl-14227 18 37 a a DET crl-14227 18 38 host host NOUN crl-14227 18 39 of of ADP crl-14227 18 40 other other ADJ crl-14227 18 41 intervening intervening NOUN crl-14227 18 42 variables variable NOUN crl-14227 18 43 . . PUNCT crl-14227 19 1 yet yet CCONJ crl-14227 19 2 such such ADJ crl-14227 19 3 factors factor NOUN crl-14227 19 4 must must AUX crl-14227 19 5 be be AUX crl-14227 19 6 considered consider VERB crl-14227 19 7 . . PUNCT crl-14227 20 1 simply simply ADV crl-14227 20 2 because because SCONJ crl-14227 20 3 a a DET crl-14227 20 4 method method NOUN crl-14227 20 5 has have AUX crl-14227 20 6 been be AUX crl-14227 20 7 established establish VERB crl-14227 20 8 for for ADP crl-14227 20 9 creating create VERB crl-14227 20 10 cost cost NOUN crl-14227 20 11 data datum NOUN crl-14227 20 12 or or CCONJ crl-14227 20 13 quantifying quantify VERB crl-14227 20 14 the the DET crl-14227 20 15 performance performance NOUN crl-14227 20 16 of of ADP crl-14227 20 17 selected select VERB crl-14227 20 18 library library NOUN crl-14227 20 19 services service NOUN crl-14227 20 20 does do AUX crl-14227 20 21 not not PART crl-14227 20 22 mean mean VERB crl-14227 20 23 that that SCONJ crl-14227 20 24 the the DET crl-14227 20 25 data datum NOUN crl-14227 20 26 will will AUX crl-14227 20 27 be be AUX crl-14227 20 28 used use VERB crl-14227 20 29 to to PART crl-14227 20 30 enhance enhance VERB crl-14227 20 31 organizational organizational ADJ crl-14227 20 32 decision decision NOUN crl-14227 20 33 making making NOUN crl-14227 20 34 . . PUNCT crl-14227 21 1 this this DET crl-14227 21 2 paper paper NOUN crl-14227 21 3 reports report VERB crl-14227 21 4 the the DET crl-14227 21 5 results result NOUN crl-14227 21 6 of of ADP crl-14227 21 7 a a DET crl-14227 21 8 pilot pilot NOUN crl-14227 21 9 project project NOUN crl-14227 21 10 identifying identify VERB crl-14227 21 11 issues issue NOUN crl-14227 21 12 and and CCONJ crl-14227 21 13 concerns concern NOUN crl-14227 21 14 of of ADP crl-14227 21 15 public public ADJ crl-14227 21 16 service service NOUN crl-14227 21 17 librarians librarian VERB crl-14227 21 18 related relate VERB crl-14227 21 19 to to ADP crl-14227 21 20 costing cost VERB crl-14227 21 21 and and CCONJ crl-14227 21 22 the the DET crl-14227 21 23 use use NOUN crl-14227 21 24 of of ADP crl-14227 21 25 performance performance NOUN crl-14227 21 26 · · PUNCT crl-14227 21 27 measures measure NOUN crl-14227 21 28 . . PUNCT crl-14227 22 1 a a DET crl-14227 22 2 formal formal ADJ crl-14227 22 3 review review NOUN crl-14227 22 4 of of ADP crl-14227 22 5 the the DET crl-14227 22 6 literature literature NOUN crl-14227 22 7 on on ADP crl-14227 22 8 the the DET crl-14227 22 9 economics economic NOUN crl-14227 22 10 of of ADP crl-14227 22 11 academic academic ADJ crl-14227 22 12 libraries library NOUN crl-14227 22 13 , , PUNCT crl-14227 22 14 costing costing NOUN crl-14227 22 15 , , PUNCT crl-14227 22 16 and and CCONJ crl-14227 22 17 performance performance NOUN crl-14227 22 18 measures measure NOUN crl-14227 22 19 is be AUX crl-14227 22 20 outside outside ADP crl-14227 22 21 the the DET crl-14227 22 22 scope scope NOUN crl-14227 22 23 of of ADP crl-14227 22 24 this this DET crl-14227 22 25 paper paper NOUN crl-14227 22 26 . . PUNCT crl-14227 23 1 useful useful ADJ crl-14227 23 2 background background NOUN crl-14227 23 3 readings reading NOUN crl-14227 23 4 on on ADP crl-14227 23 5 these these DET crl-14227 23 6 topics topic NOUN crl-14227 23 7 have have AUX crl-14227 23 8 been be AUX crl-14227 23 9 published publish VERB crl-14227 23 10 by by ADP crl-14227 23 11 baumol baumol PROPN crl-14227 23 12 and and CCONJ crl-14227 23 13 marcus marcus PROPN crl-14227 23 14 , , PUNCT crl-14227 23 15 5 5 NUM crl-14227 23 16 cooper cooper NOUN crl-14227 23 17 , , PUNCT crl-14227 23 18 6 6 NUM crl-14227 23 19 cummings/ cummings/ NUM crl-14227 23 20 and and CCONJ crl-14227 23 21 cronin.8 cronin.8 PROPN crl-14227 23 22 study study NOUN crl-14227 23 23 design design NOUN crl-14227 23 24 and and CCONJ crl-14227 23 25 methodology methodology NOUN crl-14227 23 26 the the DET crl-14227 23 27 study study NOUN crl-14227 23 28 resulted result VERB crl-14227 23 29 from from ADP crl-14227 23 30 an an DET crl-14227 23 31 invitation invitation NOUN crl-14227 23 32 from from ADP crl-14227 23 33 the the DET crl-14227 23 34 council council NOUN crl-14227 23 35 on on ADP crl-14227 23 36 library library NOUN crl-14227 23 37 resources resource NOUN crl-14227 23 38 to to PART crl-14227 23 39 prepare prepare VERB crl-14227 23 40 a a DET crl-14227 23 41 paper paper NOUN crl-14227 23 42 for for ADP crl-14227 23 43 the the DET crl-14227 23 44 third third ADJ crl-14227 23 45 economics economic NOUN crl-14227 23 46 seminar seminar NOUN crl-14227 23 47 . . PUNCT crl-14227 24 1 the the DET crl-14227 24 2 objectives objective NOUN crl-14227 24 3 of of ADP crl-14227 24 4 the the DET crl-14227 24 5 study study NOUN crl-14227 24 6 were be AUX crl-14227 24 7 to to PART crl-14227 24 8 • • VERB crl-14227 24 9 describe describe VERB crl-14227 24 10 the the DET crl-14227 24 11 perceptions perception NOUN crl-14227 24 12 and and CCONJ crl-14227 24 13 attitudes attitude NOUN crl-14227 24 14 of of ADP crl-14227 24 15 a a DET crl-14227 24 16 sample sample NOUN crl-14227 24 17 of of ADP crl-14227 24 18 public public ADJ crl-14227 24 19 service service NOUN crl-14227 24 20 academic academic ADJ crl-14227 24 21 librarians librarian NOUN crl-14227 24 22 regarding regard VERB crl-14227 24 23 the the DET crl-14227 24 24 use use NOUN crl-14227 24 25 and and CCONJ crl-14227 24 26 importance importance NOUN crl-14227 24 27 of of ADP crl-14227 24 28 cost cost NOUN crl-14227 24 29 data datum NOUN crl-14227 24 30 and and CCONJ crl-14227 24 31 performance performance NOUN crl-14227 24 32 measures measure NOUN crl-14227 24 33 in in ADP crl-14227 24 34 their their PRON crl-14227 24 35 library library NOUN crl-14227 24 36 ; ; PUNCT crl-14227 24 37 • • X crl-14227 24 38 assess assess VERB crl-14227 24 39 the the DET crl-14227 24 40 degree degree NOUN crl-14227 24 41 to to PART crl-14227 24 42 which which PRON crl-14227 24 43 cost cost VERB crl-14227 24 44 data datum NOUN crl-14227 24 45 and and CCONJ crl-14227 24 46 performance performance NOUN crl-14227 24 47 measures measure NOUN crl-14227 24 48 are be AUX crl-14227 24 49 currently currently ADV crl-14227 24 50 july july PROPN crl-14227 24 51 1986 1986 NUM crl-14227 24 52 used use VERB crl-14227 24 53 as as ADP crl-14227 24 54 a a DET crl-14227 24 55 basis basis NOUN crl-14227 24 56 for for ADP crl-14227 24 57 library library NOUN crl-14227 24 58 decision decision NOUN crl-14227 24 59 making making NOUN crl-14227 24 60 and and CCONJ crl-14227 24 61 planning planning NOUN crl-14227 24 62 ; ; PUNCT crl-14227 24 63 • • X crl-14227 24 64 identify identify VERB crl-14227 24 65 issues issue NOUN crl-14227 24 66 that that PRON crl-14227 24 67 affected affect VERB crl-14227 24 68 the the DET crl-14227 24 69 success success NOUN crl-14227 24 70 with with ADP crl-14227 24 71 which which PRON crl-14227 24 72 cost cost VERB crl-14227 24 73 data datum NOUN crl-14227 24 74 and and CCONJ crl-14227 24 75 performance performance NOUN crl-14227 24 76 measures measure NOUN crl-14227 24 77 could could AUX crl-14227 24 78 be be AUX crl-14227 24 79 used use VERB crl-14227 24 80 to to PART crl-14227 24 81 enhance enhance VERB crl-14227 24 82 organizational organizational ADJ crl-14227 24 83 decision decision NOUN crl-14227 24 84 making making NOUN crl-14227 24 85 and and CCONJ crl-14227 24 86 planning planning NOUN crl-14227 24 87 . . PUNCT crl-14227 25 1 based base VERB crl-14227 25 2 on on ADP crl-14227 25 3 the the DET crl-14227 25 4 data datum NOUN crl-14227 25 5 collected collect VERB crl-14227 25 6 , , PUNCT crl-14227 25 7 the the DET crl-14227 25 8 investigator investigator NOUN crl-14227 25 9 could could AUX crl-14227 25 10 make make VERB crl-14227 25 11 recommendations recommendation NOUN crl-14227 25 12 for for ADP crl-14227 25 13 the the DET crl-14227 25 14 better well ADJ crl-14227 25 15 utilization utilization NOUN crl-14227 25 16 of of ADP crl-14227 25 17 cost cost NOUN crl-14227 25 18 data datum NOUN crl-14227 25 19 and and CCONJ crl-14227 25 20 performance performance NOUN crl-14227 25 21 measures measure NOUN crl-14227 25 22 in in ADP crl-14227 25 23 academic academic ADJ crl-14227 25 24 library library NOUN crl-14227 25 25 decision decision NOUN crl-14227 25 26 making making NOUN crl-14227 25 27 and and CCONJ crl-14227 25 28 planning planning NOUN crl-14227 25 29 . . PUNCT crl-14227 26 1 study study NOUN crl-14227 26 2 design design NOUN crl-14227 26 3 given give VERB crl-14227 26 4 the the DET crl-14227 26 5 pilot pilot NOUN crl-14227 26 6 nature nature NOUN crl-14227 26 7 of of ADP crl-14227 26 8 this this DET crl-14227 26 9 study study NOUN crl-14227 26 10 , , PUNCT crl-14227 26 11 the the DET crl-14227 26 12 lack lack NOUN crl-14227 26 13 of of ADP crl-14227 26 14 existing exist VERB crl-14227 26 15 research research NOUN crl-14227 26 16 on on ADP crl-14227 26 17 the the DET crl-14227 26 18 general general ADJ crl-14227 26 19 topic topic NOUN crl-14227 26 20 of of ADP crl-14227 26 21 middle middle ADJ crl-14227 26 22 management9 management9 NOUN crl-14227 26 23 perceptions perception NOUN crl-14227 26 24 on on ADP crl-14227 26 25 cost cost NOUN crl-14227 26 26 and and CCONJ crl-14227 26 27 performance performance NOUN crl-14227 26 28 measure measure NOUN crl-14227 26 29 data datum NOUN crl-14227 26 30 , , PUNCT crl-14227 26 31 and and CCONJ crl-14227 26 32 the the DET crl-14227 26 33 need need NOUN crl-14227 26 34 to to PART crl-14227 26 35 obtain obtain VERB crl-14227 26 36 in in ADP crl-14227 26 37 - - PUNCT crl-14227 26 38 depth depth NOUN crl-14227 26 39 data datum NOUN crl-14227 26 40 to to PART crl-14227 26 41 identify identify VERB crl-14227 26 42 additional additional ADJ crl-14227 26 43 areas area NOUN crl-14227 26 44 for for ADP crl-14227 26 45 further further ADJ crl-14227 26 46 investigation investigation NOUN crl-14227 26 47 , , PUNCT crl-14227 26 48 the the DET crl-14227 26 49 investigator investigator NOUN crl-14227 26 50 relied rely VERB crl-14227 26 51 on on ADP crl-14227 26 52 group group NOUN crl-14227 26 53 and and CCONJ crl-14227 26 54 individual individual ADJ crl-14227 26 55 interviews interview NOUN crl-14227 26 56 . . PUNCT crl-14227 27 1 group group NOUN crl-14227 27 2 interviews interview NOUN crl-14227 27 3 took take VERB crl-14227 27 4 place place NOUN crl-14227 27 5 with with ADP crl-14227 27 6 public public ADJ crl-14227 27 7 service service NOUN crl-14227 27 8 middle middle ADJ crl-14227 27 9 management management NOUN crl-14227 27 10 librarians librarian VERB crl-14227 27 11 at at ADP crl-14227 27 12 two two NUM crl-14227 27 13 arl arl PROPN crl-14227 27 14 libraries librarie VERB crl-14227 27 15 meeting meet VERB crl-14227 27 16 the the DET crl-14227 27 17 following following ADJ crl-14227 27 18 criteria criterion NOUN crl-14227 27 19 : : PUNCT crl-14227 27 20 • • VERB crl-14227 27 21 relatively relatively ADV crl-14227 27 22 stable stable ADJ crl-14227 27 23 administrative administrative ADJ crl-14227 27 24 leadership leadership NOUN crl-14227 27 25 , , PUNCT crl-14227 27 26 i.e. i.e. X crl-14227 27 27 , , PUNCT crl-14227 27 28 the the DET crl-14227 27 29 director director NOUN crl-14227 27 30 has have AUX crl-14227 27 31 been be AUX crl-14227 27 32 at at ADP crl-14227 27 33 the the DET crl-14227 27 34 library library NOUN crl-14227 27 35 a a DET crl-14227 27 36 minimum minimum NOUN crl-14227 27 37 of of ADP crl-14227 27 38 two two NUM crl-14227 27 39 years year NOUN crl-14227 27 40 ; ; PUNCT crl-14227 27 41 • • VERB crl-14227 27 42 a a DET crl-14227 27 43 formally formally ADV crl-14227 27 44 organized organize VERB crl-14227 27 45 public public ADJ crl-14227 27 46 services service NOUN crl-14227 27 47 area area NOUN crl-14227 27 48 that that PRON crl-14227 27 49 typically typically ADV crl-14227 27 50 included include VERB crl-14227 27 51 reference reference NOUN crl-14227 27 52 , , PUNCT crl-14227 27 53 circulation circulation NOUN crl-14227 27 54 , , PUNCT crl-14227 27 55 and and CCONJ crl-14227 27 56 interlibrary interlibrary ADJ crl-14227 27 57 loan loan NOUN crl-14227 27 58 services service NOUN crl-14227 27 59 ; ; PUNCT crl-14227 27 60 • • VERB crl-14227 27 61 willingness willingness NOUN crl-14227 27 62 to to PART crl-14227 27 63 participate participate VERB crl-14227 27 64 in in ADP crl-14227 27 65 the the DET crl-14227 27 66 study study NOUN crl-14227 27 67 and and CCONJ crl-14227 27 68 allow allow VERB crl-14227 27 69 the the DET crl-14227 27 70 investigator investigator NOUN crl-14227 27 71 to to PART crl-14227 27 72 meet meet VERB crl-14227 27 73 with with ADP crl-14227 27 74 professional professional ADJ crl-14227 27 75 library library NOUN crl-14227 27 76 staff staff NOUN crl-14227 27 77 , , PUNCT crl-14227 27 78 typically typically ADV crl-14227 27 79 the the DET crl-14227 27 80 department department NOUN crl-14227 27 81 heads head NOUN crl-14227 27 82 , , PUNCT crl-14227 27 83 within within ADP crl-14227 27 84 the the DET crl-14227 27 85 public public ADJ crl-14227 27 86 services service NOUN crl-14227 27 87 area area NOUN crl-14227 27 88 ; ; PUNCT crl-14227 27 89 • • VERB crl-14227 27 90 geographically geographically ADV crl-14227 27 91 accessible accessible ADJ crl-14227 27 92 to to ADP crl-14227 27 93 the the DET crl-14227 27 94 investigator investigator NOUN crl-14227 27 95 . . PUNCT crl-14227 28 1 each each DET crl-14227 28 2 study study NOUN crl-14227 28 3 site site NOUN crl-14227 28 4 was be AUX crl-14227 28 5 located locate VERB crl-14227 28 6 in in ADP crl-14227 28 7 a a DET crl-14227 28 8 different different ADJ crl-14227 28 9 state state NOUN crl-14227 28 10 , , PUNCT crl-14227 28 11 one one NUM crl-14227 28 12 in in ADP crl-14227 28 13 the the DET crl-14227 28 14 south south NOUN crl-14227 28 15 and and CCONJ crl-14227 28 16 the the DET crl-14227 28 17 second second ADJ crl-14227 28 18 in in ADP crl-14227 28 19 the the DET crl-14227 28 20 southwest southwest NOUN crl-14227 28 21 . . PUNCT crl-14227 29 1 one one NUM crl-14227 29 2 was be AUX crl-14227 29 3 a a DET crl-14227 29 4 public public ADJ crl-14227 29 5 institution institution NOUN crl-14227 29 6 and and CCONJ crl-14227 29 7 one one NUM crl-14227 29 8 was be AUX crl-14227 29 9 private private ADJ crl-14227 29 10 . . PUNCT crl-14227 30 1 in in ADP crl-14227 30 2 addition addition NOUN crl-14227 30 3 to to ADP crl-14227 30 4 the the DET crl-14227 30 5 group group NOUN crl-14227 30 6 interviews interview NOUN crl-14227 30 7 , , PUNCT crl-14227 30 8 the the DET crl-14227 30 9 investigator investigator NOUN crl-14227 30 10 conducted conduct VERB crl-14227 30 11 eleven eleven NUM crl-14227 30 12 individual individual ADJ crl-14227 30 13 interviews interview NOUN crl-14227 30 14 . . PUNCT crl-14227 31 1 this this DET crl-14227 31 2 group group NOUN crl-14227 31 3 of of ADP crl-14227 31 4 librarians librarians PROPN crl-14227 31 5 included include VERB crl-14227 31 6 both both CCONJ crl-14227 31 7 arl arl PROPN crl-14227 31 8 and and CCONJ crl-14227 31 9 non non ADJ crl-14227 31 10 - - ADJ crl-14227 31 11 arl arl ADJ crl-14227 31 12 professionals professional NOUN crl-14227 31 13 who who PRON crl-14227 31 14 met meet VERB crl-14227 31 15 the the DET crl-14227 31 16 following following ADJ crl-14227 31 17 criteria criterion NOUN crl-14227 31 18 : : PUNCT crl-14227 31 19 • • PROPN crl-14227 31 20 did do AUX crl-14227 31 21 not not PART crl-14227 31 22 hold hold VERB crl-14227 31 23 the the DET crl-14227 31 24 position position NOUN crl-14227 31 25 of of ADP crl-14227 31 26 either either PRON crl-14227 31 27 director director NOUN crl-14227 31 28 or or CCONJ crl-14227 31 29 assistant/ assistant/ NUM crl-14227 31 30 associate associate NOUN crl-14227 31 31 director director NOUN crl-14227 31 32 ; ; PUNCT crl-14227 31 33 • • X crl-14227 31 34 were be AUX crl-14227 31 35 employed employ VERB crl-14227 31 36 in in ADP crl-14227 31 37 a a DET crl-14227 31 38 library library NOUN crl-14227 31 39 with with ADP crl-14227 31 40 at at ADV crl-14227 31 41 least least ADV crl-14227 31 42 500,000 500,000 NUM crl-14227 31 43 volumes volume NOUN crl-14227 31 44 ; ; PUNCT crl-14227 31 45 • • PROPN crl-14227 31 46 had have VERB crl-14227 31 47 a a DET crl-14227 31 48 minimum minimum NOUN crl-14227 31 49 of of ADP crl-14227 31 50 five five NUM crl-14227 31 51 years year NOUN crl-14227 31 52 experience experience NOUN crl-14227 31 53 in in ADP crl-14227 31 54 public public ADJ crl-14227 31 55 services service NOUN crl-14227 31 56 ; ; PUNCT crl-14227 31 57 • • PROPN crl-14227 31 58 had have VERB crl-14227 31 59 administrative administrative ADJ crl-14227 31 60 responsibilitie~ responsibilitie~ NOUN crl-14227 31 61 for for ADP crl-14227 31 62 the the DET crl-14227 31 63 allocation allocation NOUN crl-14227 31 64 of of ADP crl-14227 31 65 resources resource NOUN crl-14227 31 66 within within ADP crl-14227 31 67 the the DET crl-14227 31 68 public public ADJ crl-14227 31 69 service service NOUN crl-14227 31 70 area area NOUN crl-14227 31 71 ; ; PUNCT crl-14227 31 72 • • X crl-14227 31 73 were be AUX crl-14227 31 74 knowledgeable knowledgeable ADJ crl-14227 31 75 and and CCONJ crl-14227 31 76 would would AUX crl-14227 31 77 feel feel VERB crl-14227 31 78 comfortable comfortable ADJ crl-14227 31 79 · · PUNCT crl-14227 31 80 discussing discuss VERB crl-14227 31 81 the the DET crl-14227 31 82 project project NOUN crl-14227 31 83 topics topic NOUN crl-14227 31 84 . . PUNCT crl-14227 32 1 the the DET crl-14227 32 2 eleven eleven NUM crl-14227 32 3 participants participant NOUN crl-14227 32 4 represented represent VERB crl-14227 32 5 nine nine NUM crl-14227 32 6 different different ADJ crl-14227 32 7 states state NOUN crl-14227 32 8 primarily primarily ADV crl-14227 32 9 from from ADP crl-14227 32 10 the the DET crl-14227 32 11 east east NOUN crl-14227 32 12 and and CCONJ crl-14227 32 13 west west ADJ crl-14227 32 14 coasts coast NOUN crl-14227 32 15 of of ADP crl-14227 32 16 the the DET crl-14227 32 17 united united PROPN crl-14227 32 18 states states PROPN crl-14227 32 19 ; ; PUNCT crl-14227 32 20 seven seven NUM crl-14227 32 21 were be AUX crl-14227 32 22 located locate VERB crl-14227 32 23 in in ADP crl-14227 32 24 public public ADJ crl-14227 32 25 institutions institution NOUN crl-14227 32 26 and and CCONJ crl-14227 32 27 four four NUM crl-14227 32 28 were be AUX crl-14227 32 29 located locate VERB crl-14227 32 30 in in ADP crl-14227 32 31 private private ADJ crl-14227 32 32 institutions institution NOUN crl-14227 32 33 . . PUNCT crl-14227 33 1 the the DET crl-14227 33 2 investigator investigator NOUN crl-14227 33 3 interviewed interview VERB crl-14227 33 4 some some PRON crl-14227 33 5 in in ADP crl-14227 33 6 person person NOUN crl-14227 33 7 , , PUNCT crl-14227 33 8 others other NOUN crl-14227 33 9 by by ADP crl-14227 33 10 telephone telephone NOUN crl-14227 33 11 . . PUNCT crl-14227 34 1 in in ADP crl-14227 34 2 a a DET crl-14227 34 3 case case NOUN crl-14227 34 4 study study NOUN crl-14227 34 5 setting setting NOUN crl-14227 34 6 , , PUNCT crl-14227 34 7 group group NOUN crl-14227 34 8 interviews interview NOUN crl-14227 34 9 focus focus VERB crl-14227 34 10 on on ADP crl-14227 34 11 a a DET crl-14227 34 12 specific specific ADJ crl-14227 34 13 target target NOUN crl-14227 34 14 group group NOUN crl-14227 34 15 and and CCONJ crl-14227 34 16 describe describe VERB crl-14227 34 17 various various ADJ crl-14227 34 18 behaviors behavior NOUN crl-14227 34 19 and and CCONJ crl-14227 34 20 the the DET crl-14227 34 21 relationship relationship NOUN crl-14227 34 22 of of ADP crl-14227 34 23 these these DET crl-14227 34 24 behaviors behavior NOUN crl-14227 34 25 to to PART crl-14227 34 26 selected select VERB crl-14227 34 27 environmental environmental ADJ crl-14227 34 28 variables variable NOUN crl-14227 34 29 or or CCONJ crl-14227 34 30 conditions condition NOUN crl-14227 34 31 . . PUNCT crl-14227 35 1 they they PRON crl-14227 35 2 allow allow VERB crl-14227 35 3 the the DET crl-14227 35 4 investigator investigator NOUN crl-14227 35 5 to to PART crl-14227 35 6 probe probe VERB crl-14227 35 7 in in ADP crl-14227 35 8 - - PUNCT crl-14227 35 9 depth depth NOUN crl-14227 35 10 and and CCONJ crl-14227 35 11 to to PART crl-14227 35 12 identify identify VERB crl-14227 35 13 variables variable NOUN crl-14227 35 14 and and CCONJ crl-14227 35 15 propositions proposition NOUN crl-14227 35 16 that that PRON crl-14227 35 17 can can AUX crl-14227 35 18 serve serve VERB crl-14227 35 19 to to PART crl-14227 35 20 direct direct VERB crl-14227 35 21 further further ADJ crl-14227 35 22 research research NOUN crl-14227 35 23 . . PUNCT crl-14227 36 1 oftentimes oftentime NOUN crl-14227 36 2 , , PUNCT crl-14227 36 3 such such ADJ crl-14227 36 4 designs design NOUN crl-14227 36 5 provide provide VERB crl-14227 36 6 '' '' PUNCT crl-14227 36 7 an an DET crl-14227 36 8 opportunity opportunity NOUN crl-14227 36 9 for for SCONJ crl-14227 36 10 an an DET crl-14227 36 11 investigator investigator NOUN crl-14227 36 12 to to PART crl-14227 36 13 develop develop VERB crl-14227 36 14 insight insight NOUN crl-14227 36 15 into into ADP crl-14227 36 16 basic basic ADJ crl-14227 36 17 aspects aspect NOUN crl-14227 36 18 of of ADP crl-14227 36 19 human human ADJ crl-14227 36 20 behavior behavior NOUN crl-14227 36 21 ... ... PUNCT crl-14227 37 1 [ [ X crl-14227 37 2 and and CCONJ crl-14227 37 3 ] ] PUNCT crl-14227 37 4 may may AUX crl-14227 37 5 lead lead VERB crl-14227 37 6 to to ADP crl-14227 37 7 the the DET crl-14227 37 8 discovery discovery NOUN crl-14227 37 9 of of ADP crl-14227 37 10 previously previously ADV crl-14227 37 11 unsuspected unsuspected ADJ crl-14227 37 12 relationships relationship NOUN crl-14227 37 13 . . PUNCT crl-14227 37 14 '' '' PUNCT crl-14227 38 1 10 10 NUM crl-14227 38 2 further far ADV crl-14227 38 3 , , PUNCT crl-14227 38 4 such such DET crl-14227 38 5 a a DET crl-14227 38 6 design design NOUN crl-14227 38 7 is be AUX crl-14227 38 8 especially especially ADV crl-14227 38 9 relevant relevant ADJ crl-14227 38 10 for for ADP crl-14227 38 11 studying study VERB crl-14227 38 12 knowledge knowledge NOUN crl-14227 38 13 utilization utilization NOUN crl-14227 38 14 because because SCONJ crl-14227 38 15 " " PUNCT crl-14227 38 16 the the DET crl-14227 38 17 topic topic NOUN crl-14227 38 18 covers cover VERB crl-14227 38 19 a a DET crl-14227 38 20 phenomenon phenomenon NOUN crl-14227 38 21 that that PRON crl-14227 38 22 seems seem VERB crl-14227 38 23 to to PART crl-14227 38 24 be be AUX crl-14227 38 25 inseparable inseparable ADJ crl-14227 38 26 from from ADP crl-14227 38 27 its its PRON crl-14227 38 28 context context NOUN crl-14227 38 29 . . PUNCT crl-14227 39 1 "11 "11 X crl-14227 40 1 the the DET crl-14227 40 2 selection selection NOUN crl-14227 40 3 of of ADP crl-14227 40 4 two two NUM crl-14227 40 5 group group NOUN crl-14227 40 6 interview interview NOUN crl-14227 40 7 sites site NOUN crl-14227 40 8 and and CCONJ crl-14227 40 9 eleven eleven NUM crl-14227 40 10 participants participant NOUN crl-14227 40 11 for for ADP crl-14227 40 12 individual individual ADJ crl-14227 40 13 interviews interview NOUN crl-14227 40 14 was be AUX crl-14227 40 15 determined determine VERB crl-14227 40 16 by by ADP crl-14227 40 17 a a DET crl-14227 40 18 number number NOUN crl-14227 40 19 of of ADP crl-14227 40 20 factors factor NOUN crl-14227 40 21 . . PUNCT crl-14227 41 1 first first ADV crl-14227 41 2 , , PUNCT crl-14227 41 3 the the DET crl-14227 41 4 investigator investigator NOUN crl-14227 41 5 believed believe VERB crl-14227 41 6 that that SCONJ crl-14227 41 7 the the DET crl-14227 41 8 interviews interview NOUN crl-14227 41 9 would would AUX crl-14227 41 10 generate generate VERB crl-14227 41 11 adequate adequate ADJ crl-14227 41 12 data datum NOUN crl-14227 41 13 to to PART crl-14227 41 14 accomplish accomplish VERB crl-14227 41 15 the the DET crl-14227 41 16 study study NOUN crl-14227 41 17 objectives objective NOUN crl-14227 41 18 . . PUNCT crl-14227 42 1 second second ADJ crl-14227 42 2 , , PUNCT crl-14227 42 3 study study NOUN crl-14227 42 4 constraints constraint NOUN crl-14227 42 5 included include VERB crl-14227 42 6 a a DET crl-14227 42 7 limited limited ADJ crl-14227 42 8 budget budget NOUN crl-14227 42 9 that that PRON crl-14227 42 10 had have VERB crl-14227 42 11 to to PART crl-14227 42 12 include include VERB crl-14227 42 13 travel travel NOUN crl-14227 42 14 to to ADP crl-14227 42 15 test test NOUN crl-14227 42 16 - - PUNCT crl-14227 42 17 site site NOUN crl-14227 42 18 libraries library NOUN crl-14227 42 19 , , PUNCT crl-14227 42 20 long long ADJ crl-14227 42 21 distance distance NOUN crl-14227 42 22 telephone telephone NOUN crl-14227 42 23 interviews interview NOUN crl-14227 42 24 , , PUNCT crl-14227 42 25 research research NOUN crl-14227 42 26 assistance assistance NOUN crl-14227 42 27 , , PUNCT crl-14227 42 28 and and CCONJ crl-14227 42 29 a a DET crl-14227 42 30 number number NOUN crl-14227 42 31 of of ADP crl-14227 42 32 other other ADJ crl-14227 42 33 miscellaneous miscellaneous ADJ crl-14227 42 34 expenses expense NOUN crl-14227 42 35 . . PUNCT crl-14227 43 1 data data NOUN crl-14227 43 2 collection collection NOUN crl-14227 43 3 in in ADP crl-14227 43 4 addition addition NOUN crl-14227 43 5 to to ADP crl-14227 43 6 generating generate VERB crl-14227 43 7 data datum NOUN crl-14227 43 8 to to PART crl-14227 43 9 respond respond VERB crl-14227 43 10 to to ADP crl-14227 43 11 the the DET crl-14227 43 12 study study NOUN crl-14227 43 13 objectives objective NOUN crl-14227 43 14 , , PUNCT crl-14227 43 15 the the DET crl-14227 43 16 group group NOUN crl-14227 43 17 interviews interview NOUN crl-14227 43 18 were be AUX crl-14227 43 19 designed design VERB crl-14227 43 20 to to PART crl-14227 43 21 • • VERB crl-14227 43 22 compare compare VERB crl-14227 43 23 the the DET crl-14227 43 24 views view NOUN crl-14227 43 25 held hold VERB crl-14227 43 26 by by ADP crl-14227 43 27 librarians librarian NOUN crl-14227 43 28 within within ADP crl-14227 43 29 different different ADJ crl-14227 43 30 areas area NOUN crl-14227 43 31 of of ADP crl-14227 43 32 public public ADJ crl-14227 43 33 services service NOUN crl-14227 43 34 in in ADP crl-14227 43 35 the the DET crl-14227 43 36 same same ADJ crl-14227 43 37 library library NOUN crl-14227 43 38 ; ; PUNCT crl-14227 43 39 • • PROPN crl-14227 43 40 observe observe VERB crl-14227 43 41 the the DET crl-14227 43 42 group group NOUN crl-14227 43 43 interaction interaction NOUN crl-14227 43 44 and and CCONJ crl-14227 43 45 discussion discussion NOUN crl-14227 43 46 on on ADP crl-14227 43 47 the the DET crl-14227 43 48 topic topic NOUN crl-14227 43 49 . . PUNCT crl-14227 44 1 during during ADP crl-14227 44 2 each each DET crl-14227 44 3 meeting meeting NOUN crl-14227 44 4 , , PUNCT crl-14227 44 5 the the DET crl-14227 44 6 investigator investigator NOUN crl-14227 44 7 relied rely VERB crl-14227 44 8 on on ADP crl-14227 44 9 a a DET crl-14227 44 10 basic basic ADJ crl-14227 44 11 set set NOUN crl-14227 44 12 of of ADP crl-14227 44 13 interview interview NOUN crl-14227 44 14 questions question NOUN crl-14227 44 15 ( ( PUNCT crl-14227 44 16 see see VERB crl-14227 44 17 appendix appendix PROPN crl-14227 44 18 a a X crl-14227 44 19 ) ) PUNCT crl-14227 44 20 to to PART crl-14227 44 21 guide guide VERB crl-14227 44 22 the the DET crl-14227 44 23 discussion discussion NOUN crl-14227 44 24 . . PUNCT crl-14227 45 1 a a DET crl-14227 45 2 view view NOUN crl-14227 45 3 from from ADP crl-14227 45 4 the the DET crl-14227 45 5 trenches trench NOUN crl-14227 45 6 325 325 NUM crl-14227 46 1 the the DET crl-14227 46 2 investigator investigator NOUN crl-14227 46 3 assured assure VERB crl-14227 46 4 participants participant NOUN crl-14227 46 5 that that SCONJ crl-14227 46 6 all all DET crl-14227 46 7 comments comment NOUN crl-14227 46 8 would would AUX crl-14227 46 9 be be AUX crl-14227 46 10 confidential confidential ADJ crl-14227 46 11 and and CCONJ crl-14227 46 12 would would AUX crl-14227 46 13 not not PART crl-14227 46 14 be be AUX crl-14227 46 15 attributed attribute VERB crl-14227 46 16 to to ADP crl-14227 46 17 either either CCONJ crl-14227 46 18 a a DET crl-14227 46 19 particular particular ADJ crl-14227 46 20 institution institution NOUN crl-14227 46 21 or or CCONJ crl-14227 46 22 individual individual NOUN crl-14227 46 23 . . PUNCT crl-14227 47 1 in in ADP crl-14227 47 2 both both DET crl-14227 47 3 instances instance NOUN crl-14227 47 4 , , PUNCT crl-14227 47 5 a a DET crl-14227 47 6 great great ADJ crl-14227 47 7 deal deal NOUN crl-14227 47 8 of of ADP crl-14227 47 9 discussion discussion NOUN crl-14227 47 10 took take VERB crl-14227 47 11 place place NOUN crl-14227 47 12 about about ADP crl-14227 47 13 the the DET crl-14227 47 14 topic topic NOUN crl-14227 47 15 and and CCONJ crl-14227 47 16 the the DET crl-14227 47 17 interview interview NOUN crl-14227 47 18 session session NOUN crl-14227 47 19 averaged average VERB crl-14227 47 20 about about ADV crl-14227 47 21 two two NUM crl-14227 47 22 - - PUNCT crl-14227 47 23 and and CCONJ crl-14227 47 24 - - PUNCT crl-14227 47 25 one one NUM crl-14227 47 26 - - PUNCT crl-14227 47 27 half half NOUN crl-14227 47 28 hours hour NOUN crl-14227 47 29 . . PUNCT crl-14227 48 1 during during ADP crl-14227 48 2 the the DET crl-14227 48 3 session session NOUN crl-14227 48 4 the the DET crl-14227 48 5 investigator investigator NOUN crl-14227 48 6 kept keep VERB crl-14227 48 7 notes note NOUN crl-14227 48 8 summarizing summarize VERB crl-14227 48 9 the the DET crl-14227 48 10 discussion discussion NOUN crl-14227 48 11 that that PRON crl-14227 48 12 were be AUX crl-14227 48 13 later later ADV crl-14227 48 14 detailed detailed ADJ crl-14227 48 15 and and CCONJ crl-14227 48 16 expanded expand VERB crl-14227 48 17 . . PUNCT crl-14227 49 1 between between ADP crl-14227 49 2 may may PROPN crl-14227 49 3 and and CCONJ crl-14227 49 4 july july PROPN crl-14227 49 5 1985 1985 NUM crl-14227 49 6 ( ( PUNCT crl-14227 49 7 after after SCONJ crl-14227 49 8 the the DET crl-14227 49 9 group group NOUN crl-14227 49 10 interviews interview NOUN crl-14227 49 11 were be AUX crl-14227 49 12 completed complete VERB crl-14227 49 13 ) ) PUNCT crl-14227 49 14 the the DET crl-14227 49 15 individual individual ADJ crl-14227 49 16 interviews interview NOUN crl-14227 49 17 were be AUX crl-14227 49 18 conducted conduct VERB crl-14227 49 19 . . PUNCT crl-14227 50 1 this this DET crl-14227 50 2 data data NOUN crl-14227 50 3 collection collection NOUN crl-14227 50 4 was be AUX crl-14227 50 5 designed design VERB crl-14227 50 6 to to PART crl-14227 50 7 • • VERB crl-14227 50 8 compare compare VERB crl-14227 50 9 the the DET crl-14227 50 10 attitudes attitude NOUN crl-14227 50 11 and and CCONJ crl-14227 50 12 opinions opinion NOUN crl-14227 50 13 of of ADP crl-14227 50 14 the the DET crl-14227 50 15 group group NOUN crl-14227 50 16 interviews interview NOUN crl-14227 50 17 to to ADP crl-14227 50 18 a a DET crl-14227 50 19 different different ADJ crl-14227 50 20 sample sample NOUN crl-14227 50 21 of of ADP crl-14227 50 22 academic academic ADJ crl-14227 50 23 librarians librarian NOUN crl-14227 50 24 ; ; PUNCT crl-14227 50 25 • • PROPN crl-14227 50 26 follow follow VERB crl-14227 50 27 - - PUNCT crl-14227 50 28 up up NOUN crl-14227 50 29 on on ADP crl-14227 50 30 questions question NOUN crl-14227 50 31 and and CCONJ crl-14227 50 32 issues issue NOUN crl-14227 50 33 that that PRON crl-14227 50 34 were be AUX crl-14227 50 35 identified identify VERB crl-14227 50 36 in in ADP crl-14227 50 37 the the DET crl-14227 50 38 group group NOUN crl-14227 50 39 interviews interview NOUN crl-14227 50 40 but but CCONJ crl-14227 50 41 not not PART crl-14227 50 42 adequately adequately ADV crl-14227 50 43 explored explore VERB crl-14227 50 44 by by ADP crl-14227 50 45 the the DET crl-14227 50 46 investigator investigator NOUN crl-14227 50 47 ; ; PUNCT crl-14227 50 48 • • X crl-14227 50 49 obtain obtain VERB crl-14227 50 50 the the DET crl-14227 50 51 attitudes attitude NOUN crl-14227 50 52 and and CCONJ crl-14227 50 53 opinions opinion NOUN crl-14227 50 54 of of ADP crl-14227 50 55 academic academic ADJ crl-14227 50 56 librarians librarian NOUN crl-14227 50 57 who who PRON crl-14227 50 58 were be AUX crl-14227 50 59 not not PART crl-14227 50 60 in in ADP crl-14227 50 61 a a DET crl-14227 50 62 group group NOUN crl-14227 50 63 context context NOUN crl-14227 50 64 with with ADP crl-14227 50 65 either either CCONJ crl-14227 50 66 their their PRON crl-14227 50 67 peers peer NOUN crl-14227 50 68 or or CCONJ crl-14227 50 69 superiors superior NOUN crl-14227 50 70 . . PUNCT crl-14227 51 1 some some DET crl-14227 51 2 interviews interview NOUN crl-14227 51 3 were be AUX crl-14227 51 4 as as ADV crl-14227 51 5 short short ADJ crl-14227 51 6 as as ADP crl-14227 51 7 fifteen fifteen NUM crl-14227 51 8 minutes minute NOUN crl-14227 51 9 , , PUNCT crl-14227 51 10 and and CCONJ crl-14227 51 11 one one NUM crl-14227 51 12 lasted last VERB crl-14227 51 13 for for ADP crl-14227 51 14 an an DET crl-14227 51 15 hour hour NOUN crl-14227 51 16 and and CCONJ crl-14227 51 17 twenty twenty NUM crl-14227 51 18 minutes minute NOUN crl-14227 51 19 . . PUNCT crl-14227 52 1 the the DET crl-14227 52 2 notes note NOUN crl-14227 52 3 from from ADP crl-14227 52 4 the the DET crl-14227 52 5 group group NOUN crl-14227 52 6 interviews interview NOUN crl-14227 52 7 and and CCONJ crl-14227 52 8 the the DET crl-14227 52 9 individual individual ADJ crl-14227 52 10 interviews interview NOUN crl-14227 52 11 were be AUX crl-14227 52 12 analyzed analyze VERB crl-14227 52 13 together together ADV crl-14227 52 14 and and CCONJ crl-14227 52 15 the the DET crl-14227 52 16 results result NOUN crl-14227 52 17 are be AUX crl-14227 52 18 reported report VERB crl-14227 52 19 later later ADV crl-14227 52 20 in in ADP crl-14227 52 21 this this DET crl-14227 52 22 paper paper NOUN crl-14227 52 23 . . PUNCT crl-14227 53 1 quality quality NOUN crl-14227 53 2 of of ADP crl-14227 53 3 the the DET crl-14227 53 4 data datum NOUN crl-14227 53 5 the the DET crl-14227 53 6 investigator investigator NOUN crl-14227 53 7 used use VERB crl-14227 53 8 several several ADJ crl-14227 53 9 techniques technique NOUN crl-14227 53 10 to to PART crl-14227 53 11 increase increase VERB crl-14227 53 12 the the DET crl-14227 53 13 reliability reliability NOUN crl-14227 53 14 and and CCONJ crl-14227 53 15 validity validity NOUN crl-14227 53 16 of of ADP crl-14227 53 17 the the DET crl-14227 53 18 data datum NOUN crl-14227 53 19 . . PUNCT crl-14227 54 1 in in ADP crl-14227 54 2 terms term NOUN crl-14227 54 3 of of ADP crl-14227 54 4 reliability reliability NOUN crl-14227 54 5 , , PUNCT crl-14227 54 6 the the DET crl-14227 54 7 set set NOUN crl-14227 54 8 of of ADP crl-14227 54 9 interview interview NOUN crl-14227 54 10 questions question NOUN crl-14227 54 11 was be AUX crl-14227 54 12 pretested preteste VERB crl-14227 54 13 by by ADP crl-14227 54 14 three three NUM crl-14227 54 15 practicing practice VERB crl-14227 54 16 public public ADJ crl-14227 54 17 service service NOUN crl-14227 54 18 academic academic ADJ crl-14227 54 19 librarians librarian NOUN crl-14227 54 20 . . PUNCT crl-14227 55 1 as as ADP crl-14227 55 2 a a DET crl-14227 55 3 result result NOUN crl-14227 55 4 , , PUNCT crl-14227 55 5 ambiguous ambiguous ADJ crl-14227 55 6 questions question NOUN crl-14227 55 7 were be AUX crl-14227 55 8 reworded reword VERB crl-14227 55 9 and and CCONJ crl-14227 55 10 additional additional ADJ crl-14227 55 11 questions question NOUN crl-14227 55 12 were be AUX crl-14227 55 13 added add VERB crl-14227 55 14 . . PUNCT crl-14227 56 1 secondly secondly ADV crl-14227 56 2 , , PUNCT crl-14227 56 3 the the DET crl-14227 56 4 investigator investigator NOUN crl-14227 56 5 recorded record VERB crl-14227 56 6 the the DET crl-14227 56 7 responses response NOUN crl-14227 56 8 of of ADP crl-14227 56 9 the the DET crl-14227 56 10 participants participant NOUN crl-14227 56 11 both both CCONJ crl-14227 56 12 during during ADP crl-14227 56 13 the the DET crl-14227 56 14 interview interview NOUN crl-14227 56 15 and and CCONJ crl-14227 56 16 then then ADV crl-14227 56 17 detailed detail VERB crl-14227 56 18 a a DET crl-14227 56 19 summary summary NOUN crl-14227 56 20 immediately immediately ADV crl-14227 56 21 after after ADP crl-14227 56 22 the the DET crl-14227 56 23 interview interview NOUN crl-14227 56 24 . . PUNCT crl-14227 57 1 third third ADJ crl-14227 57 2 , , PUNCT crl-14227 57 3 the the DET crl-14227 57 4 same same ADJ crl-14227 57 5 interview interview NOUN crl-14227 57 6 questions question NOUN crl-14227 57 7 guided guide VERB crl-14227 57 8 both both CCONJ crl-14227 57 9 the the DET crl-14227 57 10 group group NOUN crl-14227 57 11 interviews interview NOUN crl-14227 57 12 and and CCONJ crl-14227 57 13 the the DET crl-14227 57 14 individual individual ADJ crl-14227 57 15 interviews interview NOUN crl-14227 57 16 and and CCONJ crl-14227 57 17 there there PRON crl-14227 57 18 was be VERB crl-14227 57 19 a a DET crl-14227 57 20 significant significant ADJ crl-14227 57 21 degree degree NOUN crl-14227 57 22 of of ADP crl-14227 57 23 similarity similarity NOUN crl-14227 57 24 in in ADP crl-14227 57 25 their their PRON crl-14227 57 26 responses response NOUN crl-14227 57 27 . . PUNCT crl-14227 58 1 validity validity NOUN crl-14227 58 2 is be AUX crl-14227 58 3 an an DET crl-14227 58 4 assessment assessment NOUN crl-14227 58 5 of of ADP crl-14227 58 6 the the DET crl-14227 58 7 extent extent NOUN crl-14227 58 8 to to PART crl-14227 58 9 which which PRON crl-14227 58 10 data data NOUN crl-14227 58 11 collection collection NOUN crl-14227 58 12 procedures procedure NOUN crl-14227 58 13 actually actually ADV crl-14227 58 14 measure measure VERB crl-14227 58 15 what what PRON crl-14227 58 16 the the DET crl-14227 58 17 investigator investigator NOUN crl-14227 58 18 intends intend VERB crl-14227 58 19 them they PRON crl-14227 58 20 to to PART crl-14227 58 21 measure measure VERB crl-14227 58 22 . . PUNCT crl-14227 59 1 the the DET crl-14227 59 2 specific specific ADJ crl-14227 59 3 '' '' PUNCT crl-14227 59 4 measure measure NOUN crl-14227 59 5 '' '' PUNCT crl-14227 59 6 that that PRON crl-14227 59 7 was be AUX crl-14227 59 8 investigated investigate VERB crl-14227 59 9 in in ADP crl-14227 59 10 this this DET crl-14227 59 11 study study NOUN crl-14227 59 12 was be AUX crl-14227 59 13 perceived perceive VERB crl-14227 59 14 importance importance NOUN crl-14227 59 15 of of ADP crl-14227 59 16 cost cost NOUN crl-14227 59 17 data datum NOUN crl-14227 59 18 and and CCONJ crl-14227 59 19 per326 per326 PROPN crl-14227 59 20 college college PROPN crl-14227 59 21 & & CCONJ crl-14227 59 22 research research PROPN crl-14227 59 23 libraries librarie VERB crl-14227 59 24 formance formance NOUN crl-14227 59 25 measures measure NOUN crl-14227 59 26 for for ADP crl-14227 59 27 decision decision NOUN crl-14227 59 28 making making NOUN crl-14227 59 29 and and CCONJ crl-14227 59 30 was be AUX crl-14227 59 31 operationalized operationalize VERB crl-14227 59 32 by by ADP crl-14227 59 33 ( ( PUNCT crl-14227 59 34 1 1 NUM crl-14227 59 35 ) ) PUNCT crl-14227 59 36 identifying identify VERB crl-14227 59 37 the the DET crl-14227 59 38 specific specific ADJ crl-14227 59 39 types type NOUN crl-14227 59 40 of of ADP crl-14227 59 41 cost cost NOUN crl-14227 59 42 data datum NOUN crl-14227 59 43 and and CCONJ crl-14227 59 44 performance performance NOUN crl-14227 59 45 measures measure NOUN crl-14227 59 46 that that PRON crl-14227 59 47 were be AUX crl-14227 59 48 used use VERB crl-14227 59 49 in in ADP crl-14227 59 50 that that DET crl-14227 59 51 particular particular ADJ crl-14227 59 52 library library NOUN crl-14227 59 53 , , PUNCT crl-14227 59 54 and and CCONJ crl-14227 59 55 ( ( PUNCT crl-14227 59 56 2 2 X crl-14227 59 57 ) ) PUNCT crl-14227 59 58 determining determine VERB crl-14227 59 59 the the DET crl-14227 59 60 number number NOUN crl-14227 59 61 of of ADP crl-14227 59 62 times time NOUN crl-14227 59 63 interviewees interviewee NOUN crl-14227 59 64 actually actually ADV crl-14227 59 65 used use VERB crl-14227 59 66 cost cost NOUN crl-14227 59 67 data datum NOUN crl-14227 59 68 and and CCONJ crl-14227 59 69 performance performance NOUN crl-14227 59 70 measures measure NOUN crl-14227 59 71 as as ADP crl-14227 59 72 input input NOUN crl-14227 59 73 for for ADP crl-14227 59 74 decision decision NOUN crl-14227 59 75 making making NOUN crl-14227 59 76 . . PUNCT crl-14227 60 1 the the DET crl-14227 60 2 internal internal ADJ crl-14227 60 3 validity validity NOUN crl-14227 60 4 of of ADP crl-14227 60 5 the the DET crl-14227 60 6 data datum NOUN crl-14227 60 7 was be AUX crl-14227 60 8 enhanced enhance VERB crl-14227 60 9 by by ADP crl-14227 60 10 clear clear ADJ crl-14227 60 11 operationalized operationalize VERB crl-14227 60 12 definitions definition NOUN crl-14227 60 13 of of ADP crl-14227 60 14 key key ADJ crl-14227 60 15 terms term NOUN crl-14227 60 16 , , PUNCT crl-14227 60 17 matching match VERB crl-14227 60 18 questions question NOUN crl-14227 60 19 both both CCONJ crl-14227 60 20 within within ADP crl-14227 60 21 and and CCONJ crl-14227 60 22 across across ADP crl-14227 60 23 the the DET crl-14227 60 24 group group NOUN crl-14227 60 25 interviews interview NOUN crl-14227 60 26 and and CCONJ crl-14227 60 27 individual individual ADJ crl-14227 60 28 interviews interview NOUN crl-14227 60 29 , , PUNCT crl-14227 60 30 and and CCONJ crl-14227 60 31 obtaining obtain VERB crl-14227 60 32 the the DET crl-14227 60 33 opinion opinion NOUN crl-14227 60 34 of of ADP crl-14227 60 35 practicing practice VERB crl-14227 60 36 academic academic ADJ crl-14227 60 37 librarians librarian NOUN crl-14227 60 38 that that SCONJ crl-14227 60 39 the the DET crl-14227 60 40 questions question NOUN crl-14227 60 41 and and CCONJ crl-14227 60 42 definitions definition NOUN crl-14227 60 43 had have AUX crl-14227 60 44 '' '' PUNCT crl-14227 60 45 face face NOUN crl-14227 60 46 validity validity NOUN crl-14227 60 47 , , PUNCT crl-14227 60 48 " " PUNCT crl-14227 60 49 i.e. i.e. X crl-14227 60 50 , , PUNCT crl-14227 60 51 that that SCONJ crl-14227 60 52 they they PRON crl-14227 60 53 would would AUX crl-14227 60 54 accurately accurately ADV crl-14227 60 55 represent represent VERB crl-14227 60 56 the the DET crl-14227 60 57 variables variable NOUN crl-14227 60 58 under under ADP crl-14227 60 59 study study NOUN crl-14227 60 60 . . PUNCT crl-14227 61 1 in in ADP crl-14227 61 2 a a DET crl-14227 61 3 pilot pilot NOUN crl-14227 61 4 study study NOUN crl-14227 61 5 such such ADJ crl-14227 61 6 as as ADP crl-14227 61 7 this this PRON crl-14227 61 8 , , PUNCT crl-14227 61 9 greater great ADJ crl-14227 61 10 attention attention NOUN crl-14227 61 11 is be AUX crl-14227 61 12 placed place VERB crl-14227 61 13 on on ADP crl-14227 61 14 reliability reliability NOUN crl-14227 61 15 and and CCONJ crl-14227 61 16 internal internal ADJ crl-14227 61 17 validity validity NOUN crl-14227 61 18 than than ADP crl-14227 61 19 external external ADJ crl-14227 61 20 validity validity NOUN crl-14227 61 21 , , PUNCT crl-14227 61 22 or or CCONJ crl-14227 61 23 the the DET crl-14227 61 24 degree degree NOUN crl-14227 61 25 to to PART crl-14227 61 26 which which PRON crl-14227 61 27 the the DET crl-14227 61 28 results result NOUN crl-14227 61 29 can can AUX crl-14227 61 30 be be AUX crl-14227 61 31 generalized generalize VERB crl-14227 61 32 to to ADP crl-14227 61 33 a a DET crl-14227 61 34 larger large ADJ crl-14227 61 35 population population NOUN crl-14227 61 36 . . PUNCT crl-14227 62 1 12 12 NUM crl-14227 62 2 thus thus ADV crl-14227 62 3 , , PUNCT crl-14227 62 4 the the DET crl-14227 62 5 increased increase VERB crl-14227 62 6 reliability reliability NOUN crl-14227 62 7 and and CCONJ crl-14227 62 8 internal internal ADJ crl-14227 62 9 validity validity NOUN crl-14227 62 10 , , PUNCT crl-14227 62 11 as as ADV crl-14227 62 12 well well ADV crl-14227 62 13 as as ADP crl-14227 62 14 increased increase VERB crl-14227 62 15 ability ability NOUN crl-14227 62 16 to to PART crl-14227 62 17 identify identify VERB crl-14227 62 18 propositions proposition NOUN crl-14227 62 19 for for ADP crl-14227 62 20 research research NOUN crl-14227 62 21 , , PUNCT crl-14227 62 22 to to PART crl-14227 62 23 probe probe VERB crl-14227 62 24 into into ADP crl-14227 62 25 specific specific ADJ crl-14227 62 26 areas area NOUN crl-14227 62 27 under under ADP crl-14227 62 28 investigation investigation NOUN crl-14227 62 29 , , PUNCT crl-14227 62 30 and and CCONJ crl-14227 62 31 to to PART crl-14227 62 32 obtain obtain VERB crl-14227 62 33 detailed detailed ADJ crl-14227 62 34 information information NOUN crl-14227 62 35 about about ADP crl-14227 62 36 the the DET crl-14227 62 37 phenomenon phenomenon NOUN crl-14227 62 38 under under ADP crl-14227 62 39 investigation investigation NOUN crl-14227 62 40 , , PUNCT crl-14227 62 41 are be AUX crl-14227 62 42 counterbalanced counterbalance VERB crl-14227 62 43 by by ADP crl-14227 62 44 reduced reduce VERB crl-14227 62 45 ability ability NOUN crl-14227 62 46 to to PART crl-14227 62 47 generalize generalize VERB crl-14227 62 48 . . PUNCT crl-14227 63 1 findings finding NOUN crl-14227 63 2 and and CCONJ crl-14227 63 3 discussion discussion NOUN crl-14227 63 4 the the DET crl-14227 63 5 views view NOUN crl-14227 63 6 of of ADP crl-14227 63 7 the the DET crl-14227 63 8 participating participate VERB crl-14227 63 9 librarians librarian NOUN crl-14227 63 10 are be AUX crl-14227 63 11 organized organize VERB crl-14227 63 12 by by ADP crl-14227 63 13 specific specific ADJ crl-14227 63 14 topics topic NOUN crl-14227 63 15 . . PUNCT crl-14227 64 1 because because SCONJ crl-14227 64 2 a a DET crl-14227 64 3 topic topic NOUN crl-14227 64 4 is be AUX crl-14227 64 5 discussed discuss VERB crl-14227 64 6 first first ADV crl-14227 64 7 , , PUNCT crl-14227 64 8 however however ADV crl-14227 64 9 , , PUNCT crl-14227 64 10 does do AUX crl-14227 64 11 not not PART crl-14227 64 12 imply imply VERB crl-14227 64 13 added add VERB crl-14227 64 14 significance significance NOUN crl-14227 64 15 . . PUNCT crl-14227 65 1 a a DET crl-14227 65 2 brief brief ADJ crl-14227 65 3 summary summary NOUN crl-14227 65 4 of of ADP crl-14227 65 5 the the DET crl-14227 65 6 librarians librarian NOUN crl-14227 65 7 ' ' PART crl-14227 65 8 views view NOUN crl-14227 65 9 and and CCONJ crl-14227 65 10 related related ADJ crl-14227 65 11 implications implication NOUN crl-14227 65 12 is be AUX crl-14227 65 13 provided provide VERB crl-14227 65 14 . . PUNCT crl-14227 66 1 ' ' PUNCT crl-14227 66 2 availability availability NOUN crl-14227 66 3 of of ADP crl-14227 66 4 data datum NOUN crl-14227 66 5 for for ADP crl-14227 66 6 costing cost VERB crl-14227 66 7 interviewees interviewee NOUN crl-14227 66 8 reported report VERB crl-14227 66 9 that that SCONJ crl-14227 66 10 there there PRON crl-14227 66 11 is be VERB crl-14227 66 12 '' '' PUNCT crl-14227 66 13 spotty spotty ADJ crl-14227 66 14 '' '' PUNCT crl-14227 66 15 coverage coverage NOUN crl-14227 66 16 of of ADP crl-14227 66 17 cost cost NOUN crl-14227 66 18 data datum NOUN crl-14227 66 19 in in ADP crl-14227 66 20 their their PRON crl-14227 66 21 libraries library NOUN crl-14227 66 22 . . PUNCT crl-14227 67 1 at at ADP crl-14227 67 2 best good ADJ crl-14227 67 3 , , PUNCT crl-14227 67 4 the the DET crl-14227 67 5 data datum NOUN crl-14227 67 6 available available ADJ crl-14227 67 7 can can AUX crl-14227 67 8 be be AUX crl-14227 67 9 described describe VERB crl-14227 67 10 as as ADP crl-14227 67 11 transaction transaction NOUN crl-14227 67 12 data datum NOUN crl-14227 67 13 that that PRON crl-14227 67 14 quantifies quantify VERB crl-14227 67 15 the the DET crl-14227 67 16 extent extent NOUN crl-14227 67 17 or or CCONJ crl-14227 67 18 amount amount NOUN crl-14227 67 19 of of ADP crl-14227 67 20 a a DET crl-14227 67 21 service service NOUN crl-14227 67 22 that that PRON crl-14227 67 23 is be AUX crl-14227 67 24 provided provide VERB crl-14227 67 25 . . PUNCT crl-14227 68 1 instances instance NOUN crl-14227 68 2 where where SCONJ crl-14227 68 3 costs cost NOUN crl-14227 68 4 have have AUX crl-14227 68 5 been be AUX crl-14227 68 6 associated associate VERB crl-14227 68 7 to to ADP crl-14227 68 8 these these DET crl-14227 68 9 transactions transaction NOUN crl-14227 68 10 are be AUX crl-14227 68 11 traditional traditional ADJ crl-14227 68 12 areas area NOUN crl-14227 68 13 such such ADJ crl-14227 68 14 as as ADP crl-14227 68 15 : : PUNCT crl-14227 68 16 cost cost NOUN crl-14227 68 17 per per ADP crl-14227 68 18 interlibrary interlibrary ADJ crl-14227 68 19 loan loan NOUN crl-14227 68 20 , , PUNCT crl-14227 68 21 cost cost NOUN crl-14227 68 22 per per ADP crl-14227 68 23 online online ADJ crl-14227 68 24 reference reference NOUN crl-14227 68 25 search search NOUN crl-14227 68 26 , , PUNCT crl-14227 68 27 and and CCONJ crl-14227 68 28 personnel personnel NOUN crl-14227 68 29 costs cost NOUN crl-14227 68 30 . . PUNCT crl-14227 69 1 none none NOUN crl-14227 69 2 of of ADP crl-14227 69 3 the the DET crl-14227 69 4 libraries library NOUN crl-14227 69 5 had have VERB crl-14227 69 6 a a DET crl-14227 69 7 coordinated coordinate VERB crl-14227 69 8 plan plan NOUN crl-14227 69 9 for for ADP crl-14227 69 10 the the DET crl-14227 69 11 regular regular ADJ crl-14227 69 12 identification identification NOUN crl-14227 69 13 , , PUNCT crl-14227 69 14 collection collection NOUN crl-14227 69 15 , , PUNCT crl-14227 69 16 analysis analysis NOUN crl-14227 69 17 , , PUNCT crl-14227 69 18 and and CCONJ crl-14227 69 19 reporting reporting NOUN crl-14227 69 20 of of ADP crl-14227 69 21 data datum NOUN crl-14227 69 22 specifically specifically ADV crl-14227 69 23 for for ADP crl-14227 69 24 library library NOUN crl-14227 69 25 decision decision NOUN crl-14227 69 26 making make VERB crl-14227 69 27 . . PUNCT crl-14227 70 1 furthermore furthermore ADV crl-14227 70 2 , , PUNCT crl-14227 70 3 some some PRON crl-14227 70 4 of of ADP crl-14227 70 5 the the DET crl-14227 70 6 interviewees interviewee NOUN crl-14227 70 7 july july PROPN crl-14227 70 8 1986 1986 NUM crl-14227 70 9 worked work VERB crl-14227 70 10 under under ADP crl-14227 70 11 authoritative authoritative ADJ crl-14227 70 12 and/or and/or CCONJ crl-14227 70 13 paternalistic paternalistic ADJ crl-14227 70 14 management management NOUN crl-14227 70 15 styles style NOUN crl-14227 70 16 with with ADP crl-14227 70 17 closed closed ADJ crl-14227 70 18 organizational organizational ADJ crl-14227 70 19 climates climate NOUN crl-14227 70 20 that that PRON crl-14227 70 21 could could AUX crl-14227 70 22 not not PART crl-14227 70 23 support support VERB crl-14227 70 24 the the DET crl-14227 70 25 development development NOUN crl-14227 70 26 of of ADP crl-14227 70 27 an an DET crl-14227 70 28 integrated integrate VERB crl-14227 70 29 plan plan NOUN crl-14227 70 30 for for ADP crl-14227 70 31 the the DET crl-14227 70 32 use use NOUN crl-14227 70 33 of of ADP crl-14227 70 34 cost cost NOUN crl-14227 70 35 and and CCONJ crl-14227 70 36 performance performance NOUN crl-14227 70 37 measure measure NOUN crl-14227 70 38 data datum NOUN crl-14227 70 39 . . PUNCT crl-14227 71 1 although although SCONJ crl-14227 71 2 the the DET crl-14227 71 3 management management NOUN crl-14227 71 4 styles style NOUN crl-14227 71 5 at at ADP crl-14227 71 6 the the DET crl-14227 71 7 various various ADJ crl-14227 71 8 libraries library NOUN crl-14227 71 9 differed differ VERB crl-14227 71 10 , , PUNCT crl-14227 71 11 minimal minimal ADJ crl-14227 71 12 attention attention NOUN crl-14227 71 13 was be AUX crl-14227 71 14 given give VERB crl-14227 71 15 to to ADP crl-14227 71 16 information information NOUN crl-14227 71 17 resources resource NOUN crl-14227 71 18 management management NOUN crl-14227 71 19 ( ( PUNCT crl-14227 71 20 irm irm NOUN crl-14227 71 21 ) ) PUNCT crl-14227 71 22 as as ADP crl-14227 71 23 an an DET crl-14227 71 24 administrative administrative ADJ crl-14227 71 25 device device NOUN crl-14227 71 26 to to PART crl-14227 71 27 assist assist VERB crl-14227 71 28 in in ADP crl-14227 71 29 decision decision NOUN crl-14227 71 30 making making NOUN crl-14227 71 31 . . PUNCT crl-14227 72 1 13 13 NUM crl-14227 72 2 the the DET crl-14227 72 3 process process NOUN crl-14227 72 4 by by ADP crl-14227 72 5 which which PRON crl-14227 72 6 cost cost NOUN crl-14227 72 7 data datum NOUN crl-14227 72 8 are be AUX crl-14227 72 9 identified identify VERB crl-14227 72 10 and and CCONJ crl-14227 72 11 collected collect VERB crl-14227 72 12 is be AUX crl-14227 72 13 best well ADV crl-14227 72 14 described describe VERB crl-14227 72 15 as as ADP crl-14227 72 16 reactive reactive ADJ crl-14227 72 17 : : PUNCT crl-14227 72 18 the the DET crl-14227 72 19 library library NOUN crl-14227 72 20 " " PUNCT crl-14227 72 21 gears gear VERB crl-14227 72 22 up up ADP crl-14227 72 23 " " PUNCT crl-14227 72 24 to to PART crl-14227 72 25 supply supply VERB crl-14227 72 26 data datum NOUN crl-14227 72 27 requested request VERB crl-14227 72 28 by by ADP crl-14227 72 29 the the DET crl-14227 72 30 university university NOUN crl-14227 72 31 , , PUNCT crl-14227 72 32 a a DET crl-14227 72 33 professional professional ADJ crl-14227 72 34 association association NOUN crl-14227 72 35 , , PUNCT crl-14227 72 36 or or CCONJ crl-14227 72 37 a a DET crl-14227 72 38 government government NOUN crl-14227 72 39 agency agency NOUN crl-14227 72 40 . . PUNCT crl-14227 73 1 there there PRON crl-14227 73 2 is be VERB crl-14227 73 3 little little ADJ crl-14227 73 4 sharing sharing NOUN crl-14227 73 5 or or CCONJ crl-14227 73 6 general general ADJ crl-14227 73 7 knowledge knowledge NOUN crl-14227 73 8 about about ADP crl-14227 73 9 such such ADJ crl-14227 73 10 data datum NOUN crl-14227 73 11 . . PUNCT crl-14227 74 1 indeed indeed ADV crl-14227 74 2 , , PUNCT crl-14227 74 3 during during ADP crl-14227 74 4 the the DET crl-14227 74 5 group group NOUN crl-14227 74 6 interviews interview NOUN crl-14227 74 7 , , PUNCT crl-14227 74 8 some some DET crl-14227 74 9 department department NOUN crl-14227 74 10 heads head NOUN crl-14227 74 11 were be AUX crl-14227 74 12 surprised surprised ADJ crl-14227 74 13 to to PART crl-14227 74 14 find find VERB crl-14227 74 15 that that SCONJ crl-14227 74 16 others other NOUN crl-14227 74 17 had have VERB crl-14227 74 18 data datum NOUN crl-14227 74 19 that that PRON crl-14227 74 20 might might AUX crl-14227 74 21 be be AUX crl-14227 74 22 useful useful ADJ crl-14227 74 23 to to ADP crl-14227 74 24 their their PRON crl-14227 74 25 operations operation NOUN crl-14227 74 26 . . PUNCT crl-14227 75 1 overall overall ADV crl-14227 75 2 , , PUNCT crl-14227 75 3 there there PRON crl-14227 75 4 was be VERB crl-14227 75 5 consensus consensus NOUN crl-14227 75 6 that that SCONJ crl-14227 75 7 middle middle ADJ crl-14227 75 8 managers manager NOUN crl-14227 75 9 ( ( PUNCT crl-14227 75 10 1 1 X crl-14227 75 11 ) ) PUNCT crl-14227 75 12 did do AUX crl-14227 75 13 not not PART crl-14227 75 14 have have AUX crl-14227 75 15 access access NOUN crl-14227 75 16 to to ADP crl-14227 75 17 the the DET crl-14227 75 18 cost cost NOUN crl-14227 75 19 data datum NOUN crl-14227 75 20 that that PRON crl-14227 75 21 were be AUX crl-14227 75 22 perceived perceive VERB crl-14227 75 23 to to PART crl-14227 75 24 be be AUX crl-14227 75 25 in in ADP crl-14227 75 26 the the DET crl-14227 75 27 director director NOUN crl-14227 75 28 's 's PART crl-14227 75 29 office office NOUN crl-14227 75 30 , , PUNCT crl-14227 75 31 and and CCONJ crl-14227 75 32 ( ( PUNCT crl-14227 75 33 2 2 NUM crl-14227 75 34 ) ) PUNCT crl-14227 75 35 did do AUX crl-14227 75 36 not not PART crl-14227 75 37 know know VERB crl-14227 75 38 exactly exactly ADV crl-14227 75 39 what what PRON crl-14227 75 40 cost cost NOUN crl-14227 75 41 data datum NOUN crl-14227 75 42 were be AUX crl-14227 75 43 available available ADJ crl-14227 75 44 in in ADP crl-14227 75 45 the the DET crl-14227 75 46 library library NOUN crl-14227 75 47 as as ADP crl-14227 75 48 a a DET crl-14227 75 49 whole whole NOUN crl-14227 75 50 . . PUNCT crl-14227 76 1 performance performance NOUN crl-14227 76 2 measure measure VERB crl-14227 76 3 data datum NOUN crl-14227 76 4 there there PRON crl-14227 76 5 is be VERB crl-14227 76 6 little little ADJ crl-14227 76 7 understanding understanding NOUN crl-14227 76 8 about about ADP crl-14227 76 9 public public ADJ crl-14227 76 10 service service NOUN crl-14227 76 11 performance performance NOUN crl-14227 76 12 measures measure NOUN crl-14227 76 13 - - PUNCT crl-14227 76 14 how how SCONJ crl-14227 76 15 they they PRON crl-14227 76 16 are be AUX crl-14227 76 17 established establish VERB crl-14227 76 18 , , PUNCT crl-14227 76 19 their their PRON crl-14227 76 20 purpose purpose NOUN crl-14227 76 21 , , PUNCT crl-14227 76 22 and and CCONJ crl-14227 76 23 their their PRON crl-14227 76 24 relationship relationship NOUN crl-14227 76 25 to to ADP crl-14227 76 26 larger large ADJ crl-14227 76 27 administrative administrative ADJ crl-14227 76 28 activities activity NOUN crl-14227 76 29 such such ADJ crl-14227 76 30 as as ADP crl-14227 76 31 planning planning NOUN crl-14227 76 32 , , PUNCT crl-14227 76 33 goal goal NOUN crl-14227 76 34 setting setting NOUN crl-14227 76 35 , , PUNCT crl-14227 76 36 and and CCONJ crl-14227 76 37 evaluation evaluation NOUN crl-14227 76 38 . . PUNCT crl-14227 77 1 14 14 NUM crl-14227 77 2 one one NUM crl-14227 77 3 participant participant NOUN crl-14227 77 4 commented comment VERB crl-14227 77 5 that that SCONJ crl-14227 77 6 " " PUNCT crl-14227 77 7 performance performance NOUN crl-14227 77 8 measures measure NOUN crl-14227 77 9 are be AUX crl-14227 77 10 just just ADV crl-14227 77 11 another another DET crl-14227 77 12 administrative administrative ADJ crl-14227 77 13 fad fad NOUN crl-14227 77 14 which which PRON crl-14227 77 15 will will AUX crl-14227 77 16 be be AUX crl-14227 77 17 forgotten forget VERB crl-14227 77 18 in in ADP crl-14227 77 19 a a DET crl-14227 77 20 couple couple NOUN crl-14227 77 21 of of ADP crl-14227 77 22 years year NOUN crl-14227 77 23 . . PUNCT crl-14227 77 24 '' '' PUNCT crl-14227 78 1 the the DET crl-14227 78 2 majority majority NOUN crl-14227 78 3 of of ADP crl-14227 78 4 the the DET crl-14227 78 5 respondents respondent NOUN crl-14227 78 6 did do AUX crl-14227 78 7 not not PART crl-14227 78 8 consider consider VERB crl-14227 78 9 the the DET crl-14227 78 10 process process NOUN crl-14227 78 11 of of ADP crl-14227 78 12 establishing establish VERB crl-14227 78 13 and and CCONJ crl-14227 78 14 maintaining maintain VERB crl-14227 78 15 data datum NOUN crl-14227 78 16 for for ADP crl-14227 78 17 performance performance NOUN crl-14227 78 18 measurement measurement NOUN crl-14227 78 19 attractive attractive ADJ crl-14227 78 20 because because SCONJ crl-14227 78 21 : : PUNCT crl-14227 78 22 • • INTJ crl-14227 78 23 they they PRON crl-14227 78 24 did do AUX crl-14227 78 25 not not PART crl-14227 78 26 believe believe VERB crl-14227 78 27 that that SCONJ crl-14227 78 28 such such ADJ crl-14227 78 29 measures measure NOUN crl-14227 78 30 could could AUX crl-14227 78 31 accurately accurately ADV crl-14227 78 32 assess assess VERB crl-14227 78 33 the the DET crl-14227 78 34 complexities complexity NOUN crl-14227 78 35 of of ADP crl-14227 78 36 their their PRON crl-14227 78 37 particular particular ADJ crl-14227 78 38 services service NOUN crl-14227 78 39 . . PUNCT crl-14227 79 1 • • NUM crl-14227 79 2 inadequate inadequate ADJ crl-14227 79 3 time time NOUN crl-14227 79 4 was be AUX crl-14227 79 5 available available ADJ crl-14227 79 6 to to PART crl-14227 79 7 spend spend VERB crl-14227 79 8 on on ADP crl-14227 79 9 data data NOUN crl-14227 79 10 collection collection NOUN crl-14227 79 11 for for ADP crl-14227 79 12 such such ADJ crl-14227 79 13 measures measure NOUN crl-14227 79 14 . . PUNCT crl-14227 80 1 • • INTJ crl-14227 80 2 they they PRON crl-14227 80 3 did do AUX crl-14227 80 4 not not PART crl-14227 80 5 think think VERB crl-14227 80 6 the the DET crl-14227 80 7 use use NOUN crl-14227 80 8 of of ADP crl-14227 80 9 performance performance NOUN crl-14227 80 10 measures measure NOUN crl-14227 80 11 would would AUX crl-14227 80 12 make make VERB crl-14227 80 13 a a DET crl-14227 80 14 difference difference NOUN crl-14227 80 15 in in ADP crl-14227 80 16 how how SCONJ crl-14227 80 17 decisions decision NOUN crl-14227 80 18 were be AUX crl-14227 80 19 made make VERB crl-14227 80 20 in in ADP crl-14227 80 21 the the DET crl-14227 80 22 library library NOUN crl-14227 80 23 . . PUNCT crl-14227 81 1 • • INTJ crl-14227 81 2 they they PRON crl-14227 81 3 perceived perceive VERB crl-14227 81 4 that that SCONJ crl-14227 81 5 the the DET crl-14227 81 6 mathematical mathematical ADJ crl-14227 81 7 and and CCONJ crl-14227 81 8 statistical statistical ADJ crl-14227 81 9 skills skill NOUN crl-14227 81 10 necessary necessary ADJ crl-14227 81 11 to to PART crl-14227 81 12 compute compute VERB crl-14227 81 13 such such ADJ crl-14227 81 14 measures measure NOUN crl-14227 81 15 were be AUX crl-14227 81 16 excessive excessive ADJ crl-14227 81 17 and and CCONJ crl-14227 81 18 , , PUNCT crl-14227 81 19 in in ADP crl-14227 81 20 some some DET crl-14227 81 21 cases case NOUN crl-14227 81 22 , , PUNCT crl-14227 81 23 beyond beyond ADP crl-14227 81 24 the the DET crl-14227 81 25 existing exist VERB crl-14227 81 26 capabilities capability NOUN crl-14227 81 27 of of ADP crl-14227 81 28 the the DET crl-14227 81 29 interviewees interviewee NOUN crl-14227 81 30 . . PUNCT crl-14227 82 1 further far ADV crl-14227 82 2 , , PUNCT crl-14227 82 3 there there PRON crl-14227 82 4 was be VERB crl-14227 82 5 some some DET crl-14227 82 6 anxiety anxiety NOUN crl-14227 82 7 that that SCONJ crl-14227 82 8 performance performance NOUN crl-14227 82 9 measures measure NOUN crl-14227 82 10 would would AUX crl-14227 82 11 be be AUX crl-14227 82 12 used use VERB crl-14227 82 13 to to PART crl-14227 82 14 assess assess VERB crl-14227 82 15 the the DET crl-14227 82 16 competency competency NOUN crl-14227 82 17 of of ADP crl-14227 82 18 individual individual ADJ crl-14227 82 19 librarians librarian NOUN crl-14227 82 20 . . PUNCT crl-14227 83 1 only only ADV crl-14227 83 2 a a DET crl-14227 83 3 few few ADJ crl-14227 83 4 of of ADP crl-14227 83 5 the the DET crl-14227 83 6 interviewees interviewee NOUN crl-14227 83 7 professed profess VERB crl-14227 83 8 familiarity familiarity NOUN crl-14227 83 9 with with ADP crl-14227 83 10 objective objective ADJ crl-14227 83 11 performance performance NOUN crl-14227 83 12 measures measure NOUN crl-14227 83 13 for for ADP crl-14227 83 14 academic academic ADJ crl-14227 83 15 and and CCONJ crl-14227 83 16 research research NOUN crl-14227 83 17 . . PUNCT crl-14227 84 1 libraries library NOUN crl-14227 84 2 . . PUNCT crl-14227 85 1 15 15 NUM crl-14227 85 2 those those PRON crl-14227 85 3 familiar familiar ADJ crl-14227 85 4 with with ADP crl-14227 85 5 it it PRON crl-14227 85 6 perceived perceive VERB crl-14227 85 7 it it PRON crl-14227 85 8 to to PART crl-14227 85 9 be be AUX crl-14227 85 10 too too ADV crl-14227 85 11 complicated complicated ADJ crl-14227 85 12 and and CCONJ crl-14227 85 13 timeconsuming timeconsuming ADJ crl-14227 85 14 to to PART crl-14227 85 15 be be AUX crl-14227 85 16 useful useful ADJ crl-14227 85 17 and and CCONJ crl-14227 85 18 doubted doubt VERB crl-14227 85 19 if if SCONJ crl-14227 85 20 the the DET crl-14227 85 21 measures measure NOUN crl-14227 85 22 would would AUX crl-14227 85 23 be be AUX crl-14227 85 24 used use VERB crl-14227 85 25 for for ADP crl-14227 85 26 library library NOUN crl-14227 85 27 decision decision NOUN crl-14227 85 28 making making NOUN crl-14227 85 29 . . PUNCT crl-14227 86 1 generally generally ADV crl-14227 86 2 , , PUNCT crl-14227 86 3 they they PRON crl-14227 86 4 were be AUX crl-14227 86 5 unaware unaware ADJ crl-14227 86 6 of of ADP crl-14227 86 7 the the DET crl-14227 86 8 work work NOUN crl-14227 86 9 being be AUX crl-14227 86 10 done do VERB crl-14227 86 11 by by ADP crl-14227 86 12 public public ADJ crl-14227 86 13 libraries library NOUN crl-14227 86 14 and and CCONJ crl-14227 86 15 state state NOUN crl-14227 86 16 libraries library NOUN crl-14227 86 17 in in ADP crl-14227 86 18 the the DET crl-14227 86 19 area area NOUN crl-14227 86 20 of of ADP crl-14227 86 21 planning planning NOUN crl-14227 86 22 and and CCONJ crl-14227 86 23 the the DET crl-14227 86 24 use use NOUN crl-14227 86 25 of of ADP crl-14227 86 26 performance performance NOUN crl-14227 86 27 mea mea NOUN crl-14227 86 28 : : PUNCT crl-14227 86 29 .. .. PUNCT crl-14227 86 30 sures sure NOUN crl-14227 86 31 . . PUNCT crl-14227 87 1 only only ADV crl-14227 87 2 three three NUM crl-14227 87 3 or or CCONJ crl-14227 87 4 four four NUM crl-14227 87 5 knew knew NOUN crl-14227 87 6 of of ADP crl-14227 87 7 output output NOUN crl-14227 87 8 measures measure NOUN crl-14227 87 9 for for ADP crl-14227 87 10 public public ADJ crl-14227 87 11 libraries16 libraries16 NOUN crl-14227 87 12 and and CCONJ crl-14227 87 13 these these PRON crl-14227 87 14 were be AUX crl-14227 87 15 not not PART crl-14227 87 16 knowledgeable knowledgeable ADJ crl-14227 87 17 about about ADP crl-14227 87 18 specific specific ADJ crl-14227 87 19 measures measure NOUN crl-14227 87 20 . . PUNCT crl-14227 88 1 interviewees interviewee NOUN crl-14227 88 2 had have VERB crl-14227 88 3 difficulty difficulty NOUN crl-14227 88 4 identifying identify VERB crl-14227 88 5 specific specific ADJ crl-14227 88 6 objectives objective NOUN crl-14227 88 7 for for ADP crl-14227 88 8 individual individual ADJ crl-14227 88 9 areas area NOUN crl-14227 88 10 within within ADP crl-14227 88 11 public public ADJ crl-14227 88 12 services service NOUN crl-14227 88 13 . . PUNCT crl-14227 89 1 rather rather ADV crl-14227 89 2 , , PUNCT crl-14227 89 3 they they PRON crl-14227 89 4 commented comment VERB crl-14227 89 5 ori ori NOUN crl-14227 89 6 the the DET crl-14227 89 7 broad broad ADJ crl-14227 89 8 range range NOUN crl-14227 89 9 of of ADP crl-14227 89 10 their their PRON crl-14227 89 11 responsibilities responsibility NOUN crl-14227 89 12 and and CCONJ crl-14227 89 13 the the DET crl-14227 89 14 organization organization NOUN crl-14227 89 15 's 's PART crl-14227 89 16 inability inability NOUN crl-14227 89 17 to to PART crl-14227 89 18 establish establish VERB crl-14227 89 19 priorities priority NOUN crl-14227 89 20 . . PUNCT crl-14227 90 1 given give VERB crl-14227 90 2 these these DET crl-14227 90 3 conditions condition NOUN crl-14227 90 4 , , PUNCT crl-14227 90 5 it it PRON crl-14227 90 6 is be AUX crl-14227 90 7 not not PART crl-14227 90 8 surprising surprising ADJ crl-14227 90 9 that that SCONJ crl-14227 90 10 there there PRON crl-14227 90 11 is be VERB crl-14227 90 12 little little ADJ crl-14227 90 13 data datum NOUN crl-14227 90 14 either either CCONJ crl-14227 90 15 being be AUX crl-14227 90 16 provided provide VERB crl-14227 90 17 or or CCONJ crl-14227 90 18 actually actually ADV crl-14227 90 19 used use VERB crl-14227 90 20 for for ADP crl-14227 90 21 the the DET crl-14227 90 22 computation computation NOUN crl-14227 90 23 of of ADP crl-14227 90 24 public public ADJ crl-14227 90 25 service service NOUN crl-14227 90 26 performance performance NOUN crl-14227 90 27 measures measure NOUN crl-14227 90 28 . . PUNCT crl-14227 91 1 distrust distrust NOUN crl-14227 91 2 of of ADP crl-14227 91 3 library library NOUN crl-14227 91 4 cost cost VERB crl-14227 91 5 data datum NOUN crl-14227 91 6 overall overall ADJ crl-14227 91 7 , , PUNCT crl-14227 91 8 the the DET crl-14227 91 9 interviewees interviewee NOUN crl-14227 91 10 did do AUX crl-14227 91 11 not not PART crl-14227 91 12 trust trust VERB crl-14227 91 13 library library NOUN crl-14227 91 14 cost cost NOUN crl-14227 91 15 data datum NOUN crl-14227 91 16 and and CCONJ crl-14227 91 17 had have VERB crl-14227 91 18 a a DET crl-14227 91 19 number number NOUN crl-14227 91 20 of of ADP crl-14227 91 21 reservations reservation NOUN crl-14227 91 22 about about ADP crl-14227 91 23 their their PRON crl-14227 91 24 use use NOUN crl-14227 91 25 in in ADP crl-14227 91 26 the the DET crl-14227 91 27 decision decision NOUN crl-14227 91 28 making making NOUN crl-14227 91 29 process process NOUN crl-14227 91 30 . . PUNCT crl-14227 92 1 one one NUM crl-14227 92 2 reason reason NOUN crl-14227 92 3 was be AUX crl-14227 92 4 that that SCONJ crl-14227 92 5 many many ADJ crl-14227 92 6 had have AUX crl-14227 92 7 collected collect VERB crl-14227 92 8 cost cost NOUN crl-14227 92 9 data datum NOUN crl-14227 92 10 themselves themselves PRON crl-14227 92 11 , , PUNCT crl-14227 92 12 were be AUX crl-14227 92 13 aware aware ADJ crl-14227 92 14 of of ADP crl-14227 92 15 the the DET crl-14227 92 16 data data NOUN crl-14227 92 17 's 's PART crl-14227 92 18 limitations limitation NOUN crl-14227 92 19 , , PUNCT crl-14227 92 20 and and CCONJ crl-14227 92 21 knew know VERB crl-14227 92 22 that that SCONJ crl-14227 92 23 the the DET crl-14227 92 24 data datum NOUN crl-14227 92 25 were be AUX crl-14227 92 26 not not PART crl-14227 92 27 reliable reliable ADJ crl-14227 92 28 . . PUNCT crl-14227 93 1 also also ADV crl-14227 93 2 , , PUNCT crl-14227 93 3 the the DET crl-14227 93 4 librarians librarians PROPN crl-14227 93 5 clearly clearly ADV crl-14227 93 6 believed believe VERB crl-14227 93 7 that that SCONJ crl-14227 93 8 it it PRON crl-14227 93 9 is be AUX crl-14227 93 10 too too ADV crl-14227 93 11 easy easy ADJ crl-14227 93 12 to to PART crl-14227 93 13 manipulate manipulate VERB crl-14227 93 14 cost cost NOUN crl-14227 93 15 and and CCONJ crl-14227 93 16 performance performance NOUN crl-14227 93 17 measure measure VERB crl-14227 93 18 data data NOUN crl-14227 93 19 - - PUNCT crl-14227 93 20 especially especially ADV crl-14227 93 21 in in ADP crl-14227 93 22 the the DET crl-14227 93 23 absence absence NOUN crl-14227 93 24 of of ADP crl-14227 93 25 agreed agree VERB crl-14227 93 26 - - PUNCT crl-14227 93 27 upon upon ADP crl-14227 93 28 cost cost NOUN crl-14227 93 29 categories category NOUN crl-14227 93 30 , , PUNCT crl-14227 93 31 definitions definition NOUN crl-14227 93 32 , , PUNCT crl-14227 93 33 and and CCONJ crl-14227 93 34 performance performance NOUN crl-14227 93 35 measures measure NOUN crl-14227 93 36 . . PUNCT crl-14227 94 1 this this DET crl-14227 94 2 attitude attitude NOUN crl-14227 94 3 is be AUX crl-14227 94 4 best well ADV crl-14227 94 5 summarized summarize VERB crl-14227 94 6 by by ADP crl-14227 94 7 a a DET crl-14227 94 8 comment comment NOUN crl-14227 94 9 from from ADP crl-14227 94 10 a a DET crl-14227 94 11 department department NOUN crl-14227 94 12 head head NOUN crl-14227 94 13 who who PRON crl-14227 94 14 said say VERB crl-14227 94 15 , , PUNCT crl-14227 94 16 " " PUNCT crl-14227 94 17 we we PRON crl-14227 94 18 can can AUX crl-14227 94 19 come come VERB crl-14227 94 20 up up ADP crl-14227 94 21 with with ADP crl-14227 94 22 any any DET crl-14227 94 23 number number NOUN crl-14227 94 24 we we PRON crl-14227 94 25 need need VERB crl-14227 94 26 on on ADP crl-14227 94 27 a a DET crl-14227 94 28 three three NUM crl-14227 94 29 day day NOUN crl-14227 94 30 notice notice NOUN crl-14227 94 31 . . PUNCT crl-14227 94 32 '' '' PUNCT crl-14227 95 1 another another DET crl-14227 95 2 limiting limit VERB crl-14227 95 3 factor factor NOUN crl-14227 95 4 mentioned mention VERB crl-14227 95 5 by by ADP crl-14227 95 6 virtually virtually ADV crl-14227 95 7 all all DET crl-14227 95 8 interviewees interviewee NOUN crl-14227 95 9 was be AUX crl-14227 95 10 the the DET crl-14227 95 11 perception perception NOUN crl-14227 95 12 that that SCONJ crl-14227 95 13 in in ADP crl-14227 95 14 instances instance NOUN crl-14227 95 15 where where SCONJ crl-14227 95 16 cost cost NOUN crl-14227 95 17 data datum NOUN crl-14227 95 18 had have AUX crl-14227 95 19 been be AUX crl-14227 95 20 collected collect VERB crl-14227 95 21 ; ; PUNCT crl-14227 95 22 that that SCONJ crl-14227 95 23 data datum NOUN crl-14227 95 24 had have AUX crl-14227 95 25 not not PART crl-14227 95 26 been be AUX crl-14227 95 27 linked link VERB crl-14227 95 28 to to ADP crl-14227 95 29 the the DET crl-14227 95 30 quality quality NOUN crl-14227 95 31 of of ADP crl-14227 95 32 service service NOUN crl-14227 95 33 . . PUNCT crl-14227 96 1 they they PRON crl-14227 96 2 difa difa VERB crl-14227 96 3 view view NOUN crl-14227 96 4 from from ADP crl-14227 96 5 the the DET crl-14227 96 6 trenches trench NOUN crl-14227 96 7 327 327 NUM crl-14227 96 8 fered fere VERB crl-14227 96 9 as as ADP crl-14227 96 10 to to ADP crl-14227 96 11 their their PRON crl-14227 96 12 views view NOUN crl-14227 96 13 on on ADP crl-14227 96 14 the the DET crl-14227 96 15 relationships relationship NOUN crl-14227 96 16 between between ADP crl-14227 96 17 costs cost NOUN crl-14227 96 18 and and CCONJ crl-14227 96 19 quality quality NOUN crl-14227 96 20 , , PUNCT crl-14227 96 21 but but CCONJ crl-14227 96 22 generally generally ADV crl-14227 96 23 they they PRON crl-14227 96 24 believed believe VERB crl-14227 96 25 that that SCONJ crl-14227 96 26 '' '' PUNCT crl-14227 96 27 high high ADJ crl-14227 96 28 quality quality NOUN crl-14227 96 29 services service NOUN crl-14227 96 30 '' '' PUNCT crl-14227 96 31 cost cost VERB crl-14227 96 32 significantly significantly ADV crl-14227 96 33 more more ADJ crl-14227 96 34 than than ADP crl-14227 96 35 mediocre mediocre ADJ crl-14227 96 36 services service NOUN crl-14227 96 37 . . PUNCT crl-14227 97 1 but but CCONJ crl-14227 97 2 , , PUNCT crl-14227 97 3 no no DET crl-14227 97 4 data data NOUN crl-14227 97 5 is be AUX crl-14227 97 6 available available ADJ crl-14227 97 7 to to PART crl-14227 97 8 substantiate substantiate VERB crl-14227 97 9 this this DET crl-14227 97 10 claim claim NOUN crl-14227 97 11 . . PUNCT crl-14227 98 1 because because SCONJ crl-14227 98 2 cost cost NOUN crl-14227 98 3 data datum NOUN crl-14227 98 4 tend tend VERB crl-14227 98 5 not not PART crl-14227 98 6 to to PART crl-14227 98 7 be be AUX crl-14227 98 8 related relate VERB crl-14227 98 9 to to ADP crl-14227 98 10 the the DET crl-14227 98 11 quality quality NOUN crl-14227 98 12 of of ADP crl-14227 98 13 a a DET crl-14227 98 14 service service NOUN crl-14227 98 15 , , PUNCT crl-14227 98 16 decision decision NOUN crl-14227 98 17 making making NOUN crl-14227 98 18 becomes becomes AUX crl-14227 98 19 cost cost NOUN crl-14227 98 20 driven drive VERB crl-14227 98 21 rather rather ADV crl-14227 98 22 than than ADP crl-14227 98 23 program program NOUN crl-14227 98 24 or or CCONJ crl-14227 98 25 service service NOUN crl-14227 98 26 driven drive VERB crl-14227 98 27 . . PUNCT crl-14227 99 1 they they PRON crl-14227 99 2 provided provide VERB crl-14227 99 3 a a DET crl-14227 99 4 number number NOUN crl-14227 99 5 of of ADP crl-14227 99 6 examples example NOUN crl-14227 99 7 . . PUNCT crl-14227 100 1 in in ADP crl-14227 100 2 one one NUM crl-14227 100 3 instance instance NOUN crl-14227 100 4 , , PUNCT crl-14227 100 5 a a DET crl-14227 100 6 bibliographic bibliographic ADJ crl-14227 100 7 instruction instruction NOUN crl-14227 100 8 program program NOUN crl-14227 100 9 was be AUX crl-14227 100 10 eliminated eliminate VERB crl-14227 100 11 after after SCONJ crl-14227 100 12 the the DET crl-14227 100 13 department department NOUN crl-14227 100 14 head head NOUN crl-14227 100 15 conducted conduct VERB crl-14227 100 16 a a DET crl-14227 100 17 study study NOUN crl-14227 100 18 of of ADP crl-14227 100 19 the the DET crl-14227 100 20 program program NOUN crl-14227 100 21 's 's PART crl-14227 100 22 costs cost NOUN crl-14227 100 23 . . PUNCT crl-14227 101 1 although although SCONJ crl-14227 101 2 it it PRON crl-14227 101 3 was be AUX crl-14227 101 4 highly highly ADV crl-14227 101 5 regarded regard VERB crl-14227 101 6 by by ADP crl-14227 101 7 faculty faculty NOUN crl-14227 101 8 and and CCONJ crl-14227 101 9 was be AUX crl-14227 101 10 assessed assess VERB crl-14227 101 11 as as ADP crl-14227 101 12 very very ADV crl-14227 101 13 effective effective ADJ crl-14227 101 14 , , PUNCT crl-14227 101 15 the the DET crl-14227 101 16 costs cost NOUN crl-14227 101 17 were be AUX crl-14227 101 18 seen see VERB crl-14227 101 19 as as ADP crl-14227 101 20 excessive excessive ADJ crl-14227 101 21 and and CCONJ crl-14227 101 22 thus thus ADV crl-14227 101 23 , , PUNCT crl-14227 101 24 it it PRON crl-14227 101 25 was be AUX crl-14227 101 26 eliminated eliminate VERB crl-14227 101 27 . . PUNCT crl-14227 102 1 when when SCONJ crl-14227 102 2 departments department NOUN crl-14227 102 3 lack lack VERB crl-14227 102 4 clear clear ADJ crl-14227 102 5 service service NOUN crl-14227 102 6 objectives objective NOUN crl-14227 102 7 ( ( PUNCT crl-14227 102 8 as as ADP crl-14227 102 9 most most ADJ crl-14227 102 10 apparently apparently ADV crl-14227 102 11 did do VERB crl-14227 102 12 ) ) PUNCT crl-14227 102 13 , , PUNCT crl-14227 102 14 the the DET crl-14227 102 15 cost cost NOUN crl-14227 102 16 data datum NOUN crl-14227 102 17 are be AUX crl-14227 102 18 viewed view VERB crl-14227 102 19 in in ADP crl-14227 102 20 isolation isolation NOUN crl-14227 102 21 and and CCONJ crl-14227 102 22 decisions decision NOUN crl-14227 102 23 , , PUNCT crl-14227 102 24 apparently apparently ADV crl-14227 102 25 , , PUNCT crl-14227 102 26 were be AUX crl-14227 102 27 made make VERB crl-14227 102 28 s.olely s.olely ADV crl-14227 102 29 on on ADP crl-14227 102 30 a a DET crl-14227 102 31 cost cost NOUN crl-14227 102 32 basis basis NOUN crl-14227 102 33 . . PUNCT crl-14227 103 1 the the DET crl-14227 103 2 interviewees interviewee NOUN crl-14227 103 3 objected object VERB crl-14227 103 4 strongly strongly ADV crl-14227 103 5 to to ADP crl-14227 103 6 such such ADJ crl-14227 103 7 uses use NOUN crl-14227 103 8 of of ADP crl-14227 103 9 cost cost NOUN crl-14227 103 10 data datum NOUN crl-14227 103 11 . . PUNCT crl-14227 104 1 many many ADJ crl-14227 104 2 of of ADP crl-14227 104 3 the the DET crl-14227 104 4 comments comment NOUN crl-14227 104 5 indicated indicate VERB crl-14227 104 6 a a DET crl-14227 104 7 distrust distrust NOUN crl-14227 104 8 of of ADP crl-14227 104 9 collecting collect VERB crl-14227 104 10 cost cost NOUN crl-14227 104 11 data datum NOUN crl-14227 104 12 because because SCONJ crl-14227 104 13 the the DET crl-14227 104 14 data datum NOUN crl-14227 104 15 can can AUX crl-14227 104 16 be be AUX crl-14227 104 17 ( ( PUNCT crl-14227 104 18 and and CCONJ crl-14227 104 19 were be AUX crl-14227 104 20 ) ) PUNCT crl-14227 104 21 used use VERB crl-14227 104 22 for for ADP crl-14227 104 23 purposes purpose NOUN crl-14227 104 24 other other ADJ crl-14227 104 25 than than ADP crl-14227 104 26 those those PRON crl-14227 104 27 originally originally ADV crl-14227 104 28 intended intended ADJ crl-14227 104 29 . . PUNCT crl-14227 105 1 they they PRON crl-14227 105 2 pointed point VERB crl-14227 105 3 out out ADP crl-14227 105 4 that that SCONJ crl-14227 105 5 cost cost VERB crl-14227 105 6 data datum NOUN crl-14227 105 7 and and CCONJ crl-14227 105 8 performance performance NOUN crl-14227 105 9 measures measure NOUN crl-14227 105 10 can can AUX crl-14227 105 11 be be AUX crl-14227 105 12 used use VERB crl-14227 105 13 or or CCONJ crl-14227 105 14 interpreted interpret VERB crl-14227 105 15 differently differently ADV crl-14227 105 16 by by ADP crl-14227 105 17 the the DET crl-14227 105 18 department department NOUN crl-14227 105 19 , , PUNCT crl-14227 105 20 the the DET crl-14227 105 21 library library PROPN crl-14227 105 22 , , PUNCT crl-14227 105 23 library library NOUN crl-14227 105 24 users user NOUN crl-14227 105 25 , , PUNCT crl-14227 105 26 and and CCONJ crl-14227 105 27 the the DET crl-14227 105 28 university university NOUN crl-14227 105 29 . . PUNCT crl-14227 106 1 a a DET crl-14227 106 2 number number NOUN crl-14227 106 3 of of ADP crl-14227 106 4 department department NOUN crl-14227 106 5 heads head NOUN crl-14227 106 6 maintained maintain VERB crl-14227 106 7 two two NUM crl-14227 106 8 sets set NOUN crl-14227 106 9 of of ADP crl-14227 106 10 cost cost NOUN crl-14227 106 11 data datum NOUN crl-14227 106 12 on on ADP crl-14227 106 13 the the DET crl-14227 106 14 same same ADJ crl-14227 106 15 service service NOUN crl-14227 106 16 - - PUNCT crl-14227 106 17 one one NUM crl-14227 106 18 for for ADP crl-14227 106 19 internal internal ADJ crl-14227 106 20 departmental departmental ADJ crl-14227 106 21 use use NOUN crl-14227 106 22 and and CCONJ crl-14227 106 23 one one NUM crl-14227 106 24 for for ADP crl-14227 106 25 submission submission NOUN crl-14227 106 26 to to ADP crl-14227 106 27 the the DET crl-14227 106 28 library library PROPN crl-14227 106 29 administration administration NOUN crl-14227 106 30 . . PUNCT crl-14227 107 1 in in ADP crl-14227 107 2 another another DET crl-14227 107 3 instance instance NOUN crl-14227 107 4 , , PUNCT crl-14227 107 5 the the DET crl-14227 107 6 department department NOUN crl-14227 107 7 head head NOUN crl-14227 107 8 provided provide VERB crl-14227 107 9 a a DET crl-14227 107 10 written write VERB crl-14227 107 11 explanation explanation NOUN crl-14227 107 12 of of ADP crl-14227 107 13 the the DET crl-14227 107 14 limitations limitation NOUN crl-14227 107 15 and and CCONJ crl-14227 107 16 assumptions assumption NOUN crl-14227 107 17 underlying underlie VERB crl-14227 107 18 a a DET crl-14227 107 19 set set NOUN crl-14227 107 20 of of ADP crl-14227 107 21 cost cost NOUN crl-14227 107 22 data datum NOUN crl-14227 107 23 . . PUNCT crl-14227 108 1 this this DET crl-14227 108 2 information information NOUN crl-14227 108 3 was be AUX crl-14227 108 4 eliminated eliminate VERB crl-14227 108 5 from from ADP crl-14227 108 6 the the DET crl-14227 108 7 report report NOUN crl-14227 108 8 submitted submit VERB crl-14227 108 9 to to ADP crl-14227 108 10 university university NOUN crl-14227 108 11 officials official NOUN crl-14227 108 12 . . PUNCT crl-14227 109 1 politically politically ADV crl-14227 109 2 based base VERB crl-14227 109 3 decisions decision NOUN crl-14227 109 4 versus versus ADP crl-14227 109 5 cost cost NOUN crl-14227 109 6 - - PUNCT crl-14227 109 7 based base VERB crl-14227 109 8 decisions decision NOUN crl-14227 109 9 the the DET crl-14227 109 10 interviewees interviewee NOUN crl-14227 109 11 believed believe VERB crl-14227 109 12 that that SCONJ crl-14227 109 13 even even ADV crl-14227 109 14 if if SCONJ crl-14227 109 15 the the DET crl-14227 109 16 library library NOUN crl-14227 109 17 could could AUX crl-14227 109 18 collect collect VERB crl-14227 109 19 and and CCONJ crl-14227 109 20 analyze analyze VERB crl-14227 109 21 cost cost NOUN crl-14227 109 22 data datum NOUN crl-14227 109 23 conscientiously conscientiously ADV crl-14227 109 24 the the DET crl-14227 109 25 data datum NOUN crl-14227 109 26 would would AUX crl-14227 109 27 have have VERB crl-14227 109 28 little little ADJ crl-14227 109 29 impact impact NOUN crl-14227 109 30 on on ADP crl-14227 109 31 actual actual ADJ crl-14227 109 32 decisions decision NOUN crl-14227 109 33 made make VERB crl-14227 109 34 . . PUNCT crl-14227 110 1 this this DET crl-14227 110 2 sentiment sentiment NOUN crl-14227 110 3 was be AUX crl-14227 110 4 stressed stress VERB crl-14227 110 5 where where SCONJ crl-14227 110 6 cost cost NOUN crl-14227 110 7 data datum NOUN crl-14227 110 8 were be AUX crl-14227 110 9 used use VERB crl-14227 110 10 to to PART crl-14227 110 11 justify justify VERB crl-14227 110 12 funding funding NOUN crl-14227 110 13 requests request NOUN crl-14227 110 14 at at ADP crl-14227 110 15 the the DET crl-14227 110 16 university university NOUN crl-14227 110 17 administrative administrative ADJ crl-14227 110 18 level level NOUN crl-14227 110 19 . . PUNCT crl-14227 111 1 they they PRON crl-14227 111 2 believed believe VERB crl-14227 111 3 that that SCONJ crl-14227 111 4 the the DET crl-14227 111 5 interpersonal interpersonal ADJ crl-14227 111 6 skills skill NOUN crl-14227 111 7 , , PUNCT crl-14227 111 8 personality personality NOUN crl-14227 111 9 , , PUNCT crl-14227 111 10 and and CCONJ crl-14227 111 11 political political ADJ crl-14227 111 12 savvy savvy NOUN crl-14227 111 13 of of ADP crl-14227 111 14 328 328 NUM crl-14227 111 15 college college PROPN crl-14227 111 16 & & CCONJ crl-14227 111 17 research research PROPN crl-14227 111 18 libraries librarie VERB crl-14227 111 19 the the DET crl-14227 111 20 director director NOUN crl-14227 111 21 was be AUX crl-14227 111 22 far far ADV crl-14227 111 23 more more ADV crl-14227 111 24 important important ADJ crl-14227 111 25 than than ADP crl-14227 111 26 going go VERB crl-14227 111 27 to to ADP crl-14227 111 28 the the DET crl-14227 111 29 bargaining bargaining NOUN crl-14227 111 30 table table NOUN crl-14227 111 31 well well ADV crl-14227 111 32 stocked stock VERB crl-14227 111 33 with with ADP crl-14227 111 34 cost cost NOUN crl-14227 111 35 and and CCONJ crl-14227 111 36 performance performance NOUN crl-14227 111 37 measure measure NOUN crl-14227 111 38 data datum NOUN crl-14227 111 39 . . PUNCT crl-14227 112 1 as as SCONJ crl-14227 112 2 one one NUM crl-14227 112 3 librarian librarian NOUN crl-14227 112 4 commented comment VERB crl-14227 112 5 , , PUNCT crl-14227 112 6 " " PUNCT crl-14227 112 7 it it PRON crl-14227 112 8 is be AUX crl-14227 112 9 much much ADV crl-14227 112 10 more more ADV crl-14227 112 11 effective effective ADJ crl-14227 112 12 for for SCONJ crl-14227 112 13 the the DET crl-14227 112 14 director director NOUN crl-14227 112 15 to to PART crl-14227 112 16 be be AUX crl-14227 112 17 playing play VERB crl-14227 112 18 tennis tennis NOUN crl-14227 112 19 on on ADP crl-14227 112 20 a a DET crl-14227 112 21 regular regular ADJ crl-14227 112 22 basis basis NOUN crl-14227 112 23 with with ADP crl-14227 112 24 the the DET crl-14227 112 25 vice vice NOUN crl-14227 112 26 - - NOUN crl-14227 112 27 president president NOUN crl-14227 112 28 than than ADP crl-14227 112 29 producing produce VERB crl-14227 112 30 cost cost NOUN crl-14227 112 31 data datum NOUN crl-14227 112 32 . . PUNCT crl-14227 112 33 '' '' PUNCT crl-14227 113 1 indeed indeed ADV crl-14227 113 2 , , PUNCT crl-14227 113 3 a a DET crl-14227 113 4 number number NOUN crl-14227 113 5 of of ADP crl-14227 113 6 interviewees interviewee NOUN crl-14227 113 7 recounted recount VERB crl-14227 113 8 instances instance NOUN crl-14227 113 9 where where SCONJ crl-14227 113 10 political political ADJ crl-14227 113 11 and and CCONJ crl-14227 113 12 interpersonal interpersonal ADJ crl-14227 113 13 factors factor NOUN crl-14227 113 14 between between ADP crl-14227 113 15 library library NOUN crl-14227 113 16 staff staff NOUN crl-14227 113 17 and and CCONJ crl-14227 113 18 faculty faculty NOUN crl-14227 113 19 or or CCONJ crl-14227 113 20 university university NOUN crl-14227 113 21 administration administration NOUN crl-14227 113 22 had have VERB crl-14227 113 23 significantly significantly ADV crl-14227 113 24 greater great ADJ crl-14227 113 25 pay pay NOUN crl-14227 113 26 - - PUNCT crl-14227 113 27 offs off NOUN crl-14227 113 28 than than SCONJ crl-14227 113 29 carefully carefully ADV crl-14227 113 30 designed design VERB crl-14227 113 31 and and CCONJ crl-14227 113 32 conducted conduct VERB crl-14227 113 33 cost cost NOUN crl-14227 113 34 analysis analysis NOUN crl-14227 113 35 studies study NOUN crl-14227 113 36 . . PUNCT crl-14227 114 1 political political ADJ crl-14227 114 2 decision decision NOUN crl-14227 114 3 making making NOUN crl-14227 114 4 inhibited inhibit VERB crl-14227 114 5 the the DET crl-14227 114 6 use use NOUN crl-14227 114 7 of of ADP crl-14227 114 8 cost cost NOUN crl-14227 114 9 and and CCONJ crl-14227 114 10 performance performance NOUN crl-14227 114 11 measure measure NOUN crl-14227 114 12 data datum NOUN crl-14227 114 13 less less ADV crl-14227 114 14 frequently frequently ADV crl-14227 114 15 in in ADP crl-14227 114 16 the the DET crl-14227 114 17 library library NOUN crl-14227 114 18 ; ; PUNCT crl-14227 114 19 however however ADV crl-14227 114 20 , , PUNCT crl-14227 114 21 it it PRON crl-14227 114 22 was be AUX crl-14227 114 23 still still ADV crl-14227 114 24 present present ADJ crl-14227 114 25 . . PUNCT crl-14227 115 1 one one NUM crl-14227 115 2 exchange exchange NOUN crl-14227 115 3 between between ADP crl-14227 115 4 two two NUM crl-14227 115 5 department department NOUN crl-14227 115 6 heads head NOUN crl-14227 115 7 clearly clearly ADV crl-14227 115 8 indicated indicate VERB crl-14227 115 9 that that SCONJ crl-14227 115 10 one one PRON crl-14227 115 11 was be AUX crl-14227 115 12 a a DET crl-14227 115 13 " " PUNCT crl-14227 115 14 favorite favorite ADJ crl-14227 115 15 " " PUNCT crl-14227 115 16 of of ADP crl-14227 115 17 the the DET crl-14227 115 18 director director NOUN crl-14227 115 19 while while SCONJ crl-14227 115 20 the the DET crl-14227 115 21 other other ADJ crl-14227 115 22 was be AUX crl-14227 115 23 not not PART crl-14227 115 24 . . PUNCT crl-14227 116 1 both both PRON crl-14227 116 2 knew know VERB crl-14227 116 3 that that SCONJ crl-14227 116 4 the the DET crl-14227 116 5 one one NOUN crl-14227 116 6 " " PUNCT crl-14227 116 7 could could AUX crl-14227 116 8 get get VERB crl-14227 116 9 away away ADV crl-14227 116 10 with with ADP crl-14227 116 11 " " PUNCT crl-14227 116 12 limited limited ADJ crl-14227 116 13 supporting support VERB crl-14227 116 14 data datum NOUN crl-14227 116 15 to to PART crl-14227 116 16 justify justify VERB crl-14227 116 17 a a DET crl-14227 116 18 change change NOUN crl-14227 116 19 while while SCONJ crl-14227 116 20 the the DET crl-14227 116 21 other other ADJ crl-14227 116 22 probably probably ADV crl-14227 116 23 would would AUX crl-14227 116 24 be be AUX crl-14227 116 25 unable unable ADJ crl-14227 116 26 to to PART crl-14227 116 27 justify justify VERB crl-14227 116 28 the the DET crl-14227 116 29 change change NOUN crl-14227 116 30 even even ADV crl-14227 116 31 with with ADP crl-14227 116 32 high high ADJ crl-14227 116 33 quality quality NOUN crl-14227 116 34 cost cost NOUN crl-14227 116 35 data datum NOUN crl-14227 116 36 supporting support VERB crl-14227 116 37 his his PRON crl-14227 116 38 / / SYM crl-14227 116 39 her her PRON crl-14227 116 40 position position NOUN crl-14227 116 41 . . PUNCT crl-14227 117 1 it it PRON crl-14227 117 2 is be AUX crl-14227 117 3 unlikely unlikely ADJ crl-14227 117 4 this this PRON crl-14227 117 5 would would AUX crl-14227 117 6 go go VERB crl-14227 117 7 unnoticed unnoticed ADJ crl-14227 117 8 by by ADP crl-14227 117 9 other other ADJ crl-14227 117 10 department department NOUN crl-14227 117 11 heads head NOUN crl-14227 117 12 . . PUNCT crl-14227 118 1 competition competition NOUN crl-14227 118 2 with with ADP crl-14227 118 3 technical technical ADJ crl-14227 118 4 services service NOUN crl-14227 118 5 according accord VERB crl-14227 118 6 to to ADP crl-14227 118 7 respondents respondent NOUN crl-14227 118 8 , , PUNCT crl-14227 118 9 new new ADJ crl-14227 118 10 information information NOUN crl-14227 118 11 - - PUNCT crl-14227 118 12 handling handling NOUN crl-14227 118 13 technologies technology NOUN crl-14227 118 14 , , PUNCT crl-14227 118 15 the the DET crl-14227 118 16 relative relative ADJ crl-14227 118 17 ease ease NOUN crl-14227 118 18 with with ADP crl-14227 118 19 which which PRON crl-14227 118 20 technical technical ADJ crl-14227 118 21 services service NOUN crl-14227 118 22 can can AUX crl-14227 118 23 be be AUX crl-14227 118 24 casted cast VERB crl-14227 118 25 , , PUNCT crl-14227 118 26 and and CCONJ crl-14227 118 27 the the DET crl-14227 118 28 '' '' PUNCT crl-14227 118 29 sexy sexy ADJ crl-14227 118 30 '' '' PUNCT crl-14227 118 31 nature nature NOUN crl-14227 118 32 of of ADP crl-14227 118 33 automated automate VERB crl-14227 118 34 systems system NOUN crl-14227 118 35 placed place VERB crl-14227 118 36 technical technical ADJ crl-14227 118 37 ser ser NOUN crl-14227 118 38 . . PUNCT crl-14227 119 1 vices vice NOUN crl-14227 119 2 in in ADP crl-14227 119 3 " " PUNCT crl-14227 119 4 unfair unfair ADJ crl-14227 119 5 competition competition NOUN crl-14227 119 6 " " PUNCT crl-14227 119 7 for for ADP crl-14227 119 8 library library NOUN crl-14227 119 9 resources resource NOUN crl-14227 119 10 . . PUNCT crl-14227 120 1 thus thus ADV crl-14227 120 2 , , PUNCT crl-14227 120 3 public public ADJ crl-14227 120 4 service service NOUN crl-14227 120 5 activities activity NOUN crl-14227 120 6 frequently frequently ADV crl-14227 120 7 were be AUX crl-14227 120 8 shortchanged shortchange VERB crl-14227 120 9 . . PUNCT crl-14227 121 1 most most ADJ crl-14227 121 2 of of ADP crl-14227 121 3 the the DET crl-14227 121 4 interviewees interviewee NOUN crl-14227 121 5 readily readily ADV crl-14227 121 6 admitted admit VERB crl-14227 121 7 that that SCONJ crl-14227 121 8 their their PRON crl-14227 121 9 technical technical ADJ crl-14227 121 10 service service NOUN crl-14227 121 11 counterparts counterpart NOUN crl-14227 121 12 provided provide VERB crl-14227 121 13 better well ADJ crl-14227 121 14 cost cost NOUN crl-14227 121 15 data datum NOUN crl-14227 121 16 on on ADP crl-14227 121 17 activities activity NOUN crl-14227 121 18 than than SCONJ crl-14227 121 19 they they PRON crl-14227 121 20 provided provide VERB crl-14227 121 21 . . PUNCT crl-14227 122 1 they they PRON crl-14227 122 2 perceived perceive VERB crl-14227 122 3 that that SCONJ crl-14227 122 4 production production NOUN crl-14227 122 5 of of ADP crl-14227 122 6 such such ADJ crl-14227 122 7 cost cost NOUN crl-14227 122 8 and and CCONJ crl-14227 122 9 performance performance NOUN crl-14227 122 10 measure measure NOUN crl-14227 122 11 data datum NOUN crl-14227 122 12 was be AUX crl-14227 122 13 much much ADV crl-14227 122 14 easier easy ADJ crl-14227 122 15 to to PART crl-14227 122 16 accomplish accomplish VERB crl-14227 122 17 for for ADP crl-14227 122 18 technical technical ADJ crl-14227 122 19 services service NOUN crl-14227 122 20 , , PUNCT crl-14227 122 21 that that PRON crl-14227 122 22 issues issue NOUN crl-14227 122 23 relating relate VERB crl-14227 122 24 costing cost VERB crl-14227 122 25 to to ADP crl-14227 122 26 the the DET crl-14227 122 27 quality quality NOUN crl-14227 122 28 of of ADP crl-14227 122 29 the the DET crl-14227 122 30 service service NOUN crl-14227 122 31 were be AUX crl-14227 122 32 less less ADV crl-14227 122 33 complex complex ADJ crl-14227 122 34 , , PUNCT crl-14227 122 35 and and CCONJ crl-14227 122 36 that that SCONJ crl-14227 122 37 a a DET crl-14227 122 38 number number NOUN crl-14227 122 39 of of ADP crl-14227 122 40 the the DET crl-14227 122 41 automated automate VERB crl-14227 122 42 systems system NOUN crl-14227 122 43 produced produce VERB crl-14227 122 44 such such ADJ crl-14227 122 45 data datum NOUN crl-14227 122 46 as as ADP crl-14227 122 47 a a DET crl-14227 122 48 by by ADP crl-14227 122 49 - - PUNCT crl-14227 122 50 product product NOUN crl-14227 122 51 of of ADP crl-14227 122 52 the the DET crl-14227 122 53 service service NOUN crl-14227 122 54 . . PUNCT crl-14227 123 1 some some DET crl-14227 123 2 interviewees interviewee NOUN crl-14227 123 3 were be AUX crl-14227 123 4 resigned resign VERB crl-14227 123 5 to to ADP crl-14227 123 6 this this DET crl-14227 123 7 situation situation NOUN crl-14227 123 8 and and CCONJ crl-14227 123 9 felt feel VERB crl-14227 123 10 little little ADJ crl-14227 123 11 could could AUX crl-14227 123 12 be be AUX crl-14227 123 13 done do VERB crl-14227 123 14 about about ADP crl-14227 123 15 it it PRON crl-14227 123 16 . . PUNCT crl-14227 124 1 they they PRON crl-14227 124 2 also also ADV crl-14227 124 3 believed believe VERB crl-14227 124 4 the the DET crl-14227 124 5 importance importance NOUN crl-14227 124 6 of of ADP crl-14227 124 7 public public ADJ crl-14227 124 8 services service NOUN crl-14227 124 9 would would AUX crl-14227 124 10 increase increase VERB crl-14227 124 11 a£july a£july ADV crl-14227 124 12 1986 1986 NUM crl-14227 124 13 ter ter NOUN crl-14227 124 14 the the DET crl-14227 124 15 " " PUNCT crl-14227 124 16 love love NOUN crl-14227 124 17 affair affair NOUN crl-14227 124 18 " " PUNCT crl-14227 124 19 with with ADP crl-14227 124 20 automation automation NOUN crl-14227 124 21 ended end VERB crl-14227 124 22 . . PUNCT crl-14227 125 1 perceptions perception NOUN crl-14227 125 2 versus versus ADP crl-14227 125 3 reality reality NOUN crl-14227 125 4 of of ADP crl-14227 125 5 uquality uquality NOUN crl-14227 125 6 " " PUNCT crl-14227 125 7 services service NOUN crl-14227 125 8 another another DET crl-14227 125 9 interesting interesting ADJ crl-14227 125 10 theme theme NOUN crl-14227 125 11 was be AUX crl-14227 125 12 the the DET crl-14227 125 13 sense sense NOUN crl-14227 125 14 that that SCONJ crl-14227 125 15 user user NOUN crl-14227 125 16 perceptions perception NOUN crl-14227 125 17 of of ADP crl-14227 125 18 the the DET crl-14227 125 19 quality quality NOUN crl-14227 125 20 of of ADP crl-14227 125 21 public public ADJ crl-14227 125 22 services service NOUN crl-14227 125 23 wer wer NOUN crl-14227 125 24 : : PUNCT crl-14227 125 25 e e NOUN crl-14227 125 26 more more ADV crl-14227 125 27 important important ADJ crl-14227 125 28 than than ADP crl-14227 125 29 specifying specify VERB crl-14227 125 30 costs cost NOUN crl-14227 125 31 and and CCONJ crl-14227 125 32 assessing assess VERB crl-14227 125 33 the the DET crl-14227 125 34 actual actual ADJ crl-14227 125 35 quality quality NOUN crl-14227 125 36 of of ADP crl-14227 125 37 that that DET crl-14227 125 38 service service NOUN crl-14227 125 39 . . PUNCT crl-14227 126 1 indeed indeed ADV crl-14227 126 2 , , PUNCT crl-14227 126 3 many many ADJ crl-14227 126 4 interviewees interviewee NOUN crl-14227 126 5 maintained maintain VERB crl-14227 126 6 that that SCONJ crl-14227 126 7 the the DET crl-14227 126 8 generation generation NOUN crl-14227 126 9 of of ADP crl-14227 126 10 cost cost NOUN crl-14227 126 11 and and CCONJ crl-14227 126 12 performance performance NOUN crl-14227 126 13 measure measure NOUN crl-14227 126 14 data datum NOUN crl-14227 126 15 could could AUX crl-14227 126 16 be be AUX crl-14227 126 17 detrimental detrimental ADJ crl-14227 126 18 . . PUNCT crl-14227 127 1 given give VERB crl-14227 127 2 a a DET crl-14227 127 3 choice choice NOUN crl-14227 127 4 , , PUNCT crl-14227 127 5 faculty faculty NOUN crl-14227 127 6 probably probably ADV crl-14227 127 7 would would AUX crl-14227 127 8 prefer prefer VERB crl-14227 127 9 to to PART crl-14227 127 10 purchase purchase VERB crl-14227 127 11 more more ADJ crl-14227 127 12 books book NOUN crl-14227 127 13 and and CCONJ crl-14227 127 14 increase increase VERB crl-14227 127 15 the the DET crl-14227 127 16 number number NOUN crl-14227 127 17 of of ADP crl-14227 127 18 periodical periodical ADJ crl-14227 127 19 subscriptions subscription NOUN crl-14227 127 20 , , PUNCT crl-14227 127 21 especially especially ADV crl-14227 127 22 if if SCONJ crl-14227 127 23 they they PRON crl-14227 127 24 knew know VERB crl-14227 127 25 what what PRON crl-14227 127 26 it it PRON crl-14227 127 27 costs cost VERB crl-14227 127 28 to to PART crl-14227 127 29 maintain maintain VERB crl-14227 127 30 a a DET crl-14227 127 31 high high ADJ crl-14227 127 32 " " PUNCT crl-14227 127 33 correct correct ADJ crl-14227 127 34 answer answer NOUN crl-14227 127 35 fill fill NOUN crl-14227 127 36 rate rate NOUN crl-14227 127 37 . . PUNCT crl-14227 128 1 " " PUNCT crl-14227 128 2 17 17 NUM crl-14227 128 3 one one NUM crl-14227 128 4 department department NOUN crl-14227 128 5 head head NOUN crl-14227 128 6 said say VERB crl-14227 128 7 , , PUNCT crl-14227 128 8 '' '' PUNCT crl-14227 128 9 you you PRON crl-14227 128 10 ca can AUX crl-14227 128 11 n't not PART crl-14227 128 12 sell sell VERB crl-14227 128 13 services service NOUN crl-14227 128 14 to to ADP crl-14227 128 15 the the DET crl-14227 128 16 faculty faculty NOUN crl-14227 128 17 but but CCONJ crl-14227 128 18 you you PRON crl-14227 128 19 can can AUX crl-14227 128 20 sell sell VERB crl-14227 128 21 increased increase VERB crl-14227 128 22 book book NOUN crl-14227 128 23 collections collection NOUN crl-14227 128 24 and and CCONJ crl-14227 128 25 periodical periodical ADJ crl-14227 128 26 runs run NOUN crl-14227 128 27 . . PUNCT crl-14227 128 28 '' '' PUNCT crl-14227 129 1 interestingly interestingly ADV crl-14227 129 2 , , PUNCT crl-14227 129 3 the the DET crl-14227 129 4 interviewees interviewee NOUN crl-14227 129 5 were be AUX crl-14227 129 6 not not PART crl-14227 129 7 aware aware ADJ crl-14227 129 8 of of ADP crl-14227 129 9 any any DET crl-14227 129 10 data datum NOUN crl-14227 129 11 in in ADP crl-14227 129 12 their their PRON crl-14227 129 13 library library NOUN crl-14227 129 14 that that PRON crl-14227 129 15 determined determine VERB crl-14227 129 16 how how SCONJ crl-14227 129 17 much much ADJ crl-14227 129 18 it it PRON crl-14227 129 19 costs cost VERB crl-14227 129 20 to to PART crl-14227 129 21 provide provide VERB crl-14227 129 22 a a DET crl-14227 129 23 correct correct NOUN crl-14227 129 24 versus versus ADP crl-14227 129 25 an an DET crl-14227 129 26 incorrect incorrect ADJ crl-14227 129 27 reference reference NOUN crl-14227 129 28 answer answer NOUN crl-14227 129 29 , , PUNCT crl-14227 129 30 an an DET crl-14227 129 31 in in ADP crl-14227 129 32 - - PUNCT crl-14227 129 33 person person NOUN crl-14227 129 34 versus versus ADP crl-14227 129 35 a a DET crl-14227 129 36 telephone telephone NOUN crl-14227 129 37 answer answer NOUN crl-14227 129 38 , , PUNCT crl-14227 129 39 reference reference NOUN crl-14227 129 40 service service NOUN crl-14227 129 41 by by ADP crl-14227 129 42 staff staff NOUN crl-14227 129 43 category category NOUN crl-14227 129 44 or or CCONJ crl-14227 129 45 similar similar ADJ crl-14227 129 46 output output NOUN crl-14227 129 47 measures measure NOUN crl-14227 129 48 . . PUNCT crl-14227 130 1 they they PRON crl-14227 130 2 preferred prefer VERB crl-14227 130 3 to to PART crl-14227 130 4 assume assume VERB crl-14227 130 5 that that SCONJ crl-14227 130 6 " " PUNCT crl-14227 130 7 high high ADJ crl-14227 130 8 quality quality NOUN crl-14227 130 9 " " PUNCT crl-14227 130 10 services service NOUN crl-14227 130 11 were be AUX crl-14227 130 12 provided provide VERB crl-14227 130 13 but but CCONJ crl-14227 130 14 little little ADJ crl-14227 130 15 empirical empirical ADJ crl-14227 130 16 evidence evidence NOUN crl-14227 130 17 was be AUX crl-14227 130 18 produced produce VERB crl-14227 130 19 to to PART crl-14227 130 20 support support VERB crl-14227 130 21 these these DET crl-14227 130 22 claims claim NOUN crl-14227 130 23 . . PUNCT crl-14227 131 1 when when SCONJ crl-14227 131 2 the the DET crl-14227 131 3 investigator investigator NOUN crl-14227 131 4 mentioned mention VERB crl-14227 131 5 studies study NOUN crl-14227 131 6 in in ADP crl-14227 131 7 academic academic ADJ crl-14227 131 8 libraries library NOUN crl-14227 131 9 that that PRON crl-14227 131 10 showed show VERB crl-14227 131 11 less less ADJ crl-14227 131 12 than than ADP crl-14227 131 13 50 50 NUM crl-14227 131 14 percent percent NOUN crl-14227 131 15 accuracy accuracy NOUN crl-14227 131 16 of of ADP crl-14227 131 17 reference reference NOUN crl-14227 131 18 staff staff NOUN crl-14227 131 19 on on ADP crl-14227 131 20 quick quick ADJ crl-14227 131 21 - - PUNCT crl-14227 131 22 fact fact NOUN crl-14227 131 23 and and CCONJ crl-14227 131 24 bibliographic bibliographic ADJ crl-14227 131 25 questions question NOUN crl-14227 131 26 , , PUNCT crl-14227 131 27 18 18 NUM crl-14227 131 28 they they PRON crl-14227 131 29 generally generally ADV crl-14227 131 30 doubted doubt VERB crl-14227 131 31 that that SCONJ crl-14227 131 32 this this PRON crl-14227 131 33 would would AUX crl-14227 131 34 occur occur VERB crl-14227 131 35 in in ADP crl-14227 131 36 their their PRON crl-14227 131 37 library library NOUN crl-14227 131 38 . . PUNCT crl-14227 132 1 as as SCONJ crl-14227 132 2 one one NUM crl-14227 132 3 reference reference NOUN crl-14227 132 4 librarian librarian NOUN crl-14227 132 5 commented comment VERB crl-14227 132 6 , , PUNCT crl-14227 132 7 '' '' PUNCT crl-14227 132 8 most most ADJ crl-14227 132 9 of of ADP crl-14227 132 10 our our PRON crl-14227 132 11 questions question NOUN crl-14227 132 12 call call VERB crl-14227 132 13 for for ADP crl-14227 132 14 in in ADP crl-14227 132 15 - - PUNCT crl-14227 132 16 depth depth NOUN crl-14227 132 17 answers answer NOUN crl-14227 132 18 and and CCONJ crl-14227 132 19 are be AUX crl-14227 132 20 not not PART crl-14227 132 21 quick quick ADJ crl-14227 132 22 - - PUNCT crl-14227 132 23 fact fact NOUN crl-14227 132 24 or or CCONJ crl-14227 132 25 bibliographic bibliographic ADJ crl-14227 132 26 in in ADP crl-14227 132 27 nature nature NOUN crl-14227 132 28 . . PUNCT crl-14227 132 29 '' '' PUNCT crl-14227 133 1 in in ADP crl-14227 133 2 addition addition NOUN crl-14227 133 3 , , PUNCT crl-14227 133 4 the the DET crl-14227 133 5 use use NOUN crl-14227 133 6 of of ADP crl-14227 133 7 unobtrusive unobtrusive ADJ crl-14227 133 8 measures measure NOUN crl-14227 133 9 to to PART crl-14227 133 10 assess assess VERB crl-14227 133 11 the the DET crl-14227 133 12 quality quality NOUN crl-14227 133 13 of of ADP crl-14227 133 14 public public ADJ crl-14227 133 15 services19 services19 NOUN crl-14227 133 16 was be AUX crl-14227 133 17 not not PART crl-14227 133 18 seen see VERB crl-14227 133 19 as as ADP crl-14227 133 20 appropriate appropriate ADJ crl-14227 133 21 for for ADP crl-14227 133 22 their their PRON crl-14227 133 23 particular particular ADJ crl-14227 133 24 libraries library NOUN crl-14227 133 25 . . PUNCT crl-14227 134 1 yet yet ADV crl-14227 134 2 , , PUNCT crl-14227 134 3 such such ADJ crl-14227 134 4 measures measure NOUN crl-14227 134 5 are be AUX crl-14227 134 6 valid valid ADJ crl-14227 134 7 . . PUNCT crl-14227 135 1 although although SCONJ crl-14227 135 2 performance performance NOUN crl-14227 135 3 measures measure NOUN crl-14227 135 4 can can AUX crl-14227 135 5 , , PUNCT crl-14227 135 6 provide provide VERB crl-14227 135 7 indicators indicator NOUN crl-14227 135 8 of of ADP crl-14227 135 9 the the DET crl-14227 135 10 quality quality NOUN crl-14227 135 11 of of ADP crl-14227 135 12 a a DET crl-14227 135 13 service service NOUN crl-14227 135 14 , , PUNCT crl-14227 135 15 the the DET crl-14227 135 16 interviewees interviewee NOUN crl-14227 135 17 showed show VERB crl-14227 135 18 little little ADJ crl-14227 135 19 enthusiasm enthusiasm NOUN crl-14227 135 20 for for ADP crl-14227 135 21 using use VERB crl-14227 135 22 such such ADJ crl-14227 135 23 techniques technique NOUN crl-14227 135 24 . . PUNCT crl-14227 136 1 they they PRON crl-14227 136 2 had have VERB crl-14227 136 3 a a DET crl-14227 136 4 high high ADJ crl-14227 136 5 degree degree NOUN crl-14227 136 6 of of ADP crl-14227 136 7 confidence confidence NOUN crl-14227 136 8 in in ADP crl-14227 136 9 their their PRON crl-14227 136 10 intuitive intuitive ADJ crl-14227 136 11 ability ability NOUN crl-14227 136 12 to to PART crl-14227 136 13 recognize recognize VERB crl-14227 136 14 " " PUNCT crl-14227 136 15 poor poor ADJ crl-14227 136 16 quality quality NOUN crl-14227 136 17 " " PUNCT crl-14227 136 18 services service NOUN crl-14227 136 19 and and CCONJ crl-14227 136 20 saw see VERB crl-14227 136 21 the the DET crl-14227 136 22 use use NOUN crl-14227 136 23 of of ADP crl-14227 136 24 cost cost NOUN crl-14227 136 25 and and CCONJ crl-14227 136 26 performance performance NOUN crl-14227 136 27 measure measure NOUN crl-14227 136 28 data datum NOUN crl-14227 136 29 as as ADP crl-14227 136 30 but but CCONJ crl-14227 136 31 a a DET crl-14227 136 32 weak weak ADJ crl-14227 136 33 and and CCONJ crl-14227 136 34 time time NOUN crl-14227 136 35 - - PUNCT crl-14227 136 36 consuming consume VERB crl-14227 136 37 replacement replacement NOUN crl-14227 136 38 for for ADP crl-14227 136 39 their their PRON crl-14227 136 40 intuitive intuitive ADJ crl-14227 136 41 skills skill NOUN crl-14227 136 42 . . PUNCT crl-14227 137 1 further far ADV crl-14227 137 2 , , PUNCT crl-14227 137 3 the the DET crl-14227 137 4 perceptional perceptional ADJ crl-14227 137 5 feedback feedback NOUN crl-14227 137 6 that that PRON crl-14227 137 7 many many ADJ crl-14227 137 8 of of ADP crl-14227 137 9 the the DET crl-14227 137 10 librarians librarians PROPN crl-14227 137 11 receive receive VERB crl-14227 137 12 from from ADP crl-14227 137 13 direct direct ADJ crl-14227 137 14 contact contact NOUN crl-14227 137 15 with with ADP crl-14227 137 16 patrons patron NOUN crl-14227 137 17 was be AUX crl-14227 137 18 seen see VERB crl-14227 137 19 as as ADP crl-14227 137 20 providing provide VERB crl-14227 137 21 more more ADV crl-14227 137 22 useful useful ADJ crl-14227 137 23 evaluative evaluative ADJ crl-14227 137 24 information information NOUN crl-14227 137 25 . . PUNCT crl-14227 138 1 limited limited ADJ crl-14227 138 2 reward reward NOUN crl-14227 138 3 structures structure NOUN crl-14227 138 4 the the DET crl-14227 138 5 interviewees interviewee NOUN crl-14227 138 6 perceived perceive VERB crl-14227 138 7 few few ADJ crl-14227 138 8 rewards reward NOUN crl-14227 138 9 for for ADP crl-14227 138 10 engaging engage VERB crl-14227 138 11 in in ADP crl-14227 138 12 the the DET crl-14227 138 13 use use NOUN crl-14227 138 14 of of ADP crl-14227 138 15 cost cost NOUN crl-14227 138 16 and and CCONJ crl-14227 138 17 performance performance NOUN crl-14227 138 18 measure measure NOUN crl-14227 138 19 data datum NOUN crl-14227 138 20 for for ADP crl-14227 138 21 decision decision NOUN crl-14227 138 22 making making NOUN crl-14227 138 23 . . PUNCT crl-14227 139 1 they they PRON crl-14227 139 2 suspected suspect VERB crl-14227 139 3 that that SCONJ crl-14227 139 4 knowledge knowledge NOUN crl-14227 139 5 of of ADP crl-14227 139 6 actual actual ADJ crl-14227 139 7 costs cost NOUN crl-14227 139 8 and and CCONJ crl-14227 139 9 actual actual ADJ crl-14227 139 10 performance performance NOUN crl-14227 139 11 would would AUX crl-14227 139 12 make make VERB crl-14227 139 13 their their PRON crl-14227 139 14 jobs job NOUN crl-14227 139 15 more more ADV crl-14227 139 16 difficult difficult ADJ crl-14227 139 17 because because SCONJ crl-14227 139 18 : : PUNCT crl-14227 139 19 • • VERB crl-14227 139 20 the the DET crl-14227 139 21 time time NOUN crl-14227 139 22 and and CCONJ crl-14227 139 23 effort effort NOUN crl-14227 139 24 necessary necessary ADJ crl-14227 139 25 to to PART crl-14227 139 26 produce produce VERB crl-14227 139 27 cost cost NOUN crl-14227 139 28 and and CCONJ crl-14227 139 29 performance performance NOUN crl-14227 139 30 measure measure NOUN crl-14227 139 31 data datum NOUN crl-14227 139 32 would would AUX crl-14227 139 33 be be AUX crl-14227 139 34 taken take VERB crl-14227 139 35 away away ADV crl-14227 139 36 from from ADP crl-14227 139 37 direct direct ADJ crl-14227 139 38 provision provision NOUN crl-14227 139 39 of of ADP crl-14227 139 40 service service NOUN crl-14227 139 41 to to ADP crl-14227 139 42 library library NOUN crl-14227 139 43 patrons patron NOUN crl-14227 139 44 . . PUNCT crl-14227 140 1 • • VERB crl-14227 140 2 actual actual ADJ crl-14227 140 3 costs cost NOUN crl-14227 140 4 for for ADP crl-14227 140 5 provision provision NOUN crl-14227 140 6 of of ADP crl-14227 140 7 '' '' PUNCT crl-14227 140 8 quality quality NOUN crl-14227 140 9 '' '' PUNCT crl-14227 140 10 services service NOUN crl-14227 140 11 are be AUX crl-14227 140 12 perceived perceive VERB crl-14227 140 13 to to PART crl-14227 140 14 be be AUX crl-14227 140 15 so so ADV crl-14227 140 16 high high ADJ crl-14227 140 17 that that SCONJ crl-14227 140 18 the the DET crl-14227 140 19 continuation continuation NOUN crl-14227 140 20 of of ADP crl-14227 140 21 these these DET crl-14227 140 22 services service NOUN crl-14227 140 23 may may AUX crl-14227 140 24 be be AUX crl-14227 140 25 questioned question VERB crl-14227 140 26 by by ADP crl-14227 140 27 library library NOUN crl-14227 140 28 and and CCONJ crl-14227 140 29 university university PROPN crl-14227 140 30 administration administration NOUN crl-14227 140 31 . . PUNCT crl-14227 141 1 • • ADJ crl-14227 141 2 identification identification NOUN crl-14227 141 3 of of ADP crl-14227 141 4 '' '' PUNCT crl-14227 141 5 poor poor ADJ crl-14227 141 6 '' '' PUNCT crl-14227 141 7 performance performance NOUN crl-14227 141 8 on on ADP crl-14227 141 9 a a DET crl-14227 141 10 specific specific ADJ crl-14227 141 11 service service NOUN crl-14227 141 12 would would AUX crl-14227 141 13 require require VERB crl-14227 141 14 a a DET crl-14227 141 15 remedial remedial ADJ crl-14227 141 16 action action NOUN crl-14227 141 17 and and CCONJ crl-14227 141 18 would would AUX crl-14227 141 19 represent represent VERB crl-14227 141 20 a a DET crl-14227 141 21 change change NOUN crl-14227 141 22 in in ADP crl-14227 141 23 the the DET crl-14227 141 24 status status NOUN crl-14227 141 25 quo quo NOUN crl-14227 141 26 . . PUNCT crl-14227 142 1 further far ADV crl-14227 142 2 , , PUNCT crl-14227 142 3 they they PRON crl-14227 142 4 did do AUX crl-14227 142 5 not not PART crl-14227 142 6 believe believe VERB crl-14227 142 7 that that SCONJ crl-14227 142 8 the the DET crl-14227 142 9 availability availability NOUN crl-14227 142 10 of of ADP crl-14227 142 11 cost cost NOUN crl-14227 142 12 and and CCONJ crl-14227 142 13 performance performance NOUN crl-14227 142 14 measure measure NOUN crl-14227 142 15 data datum NOUN crl-14227 142 16 for for ADP crl-14227 142 17 public public ADJ crl-14227 142 18 services service NOUN crl-14227 142 19 would would AUX crl-14227 142 20 significantly significantly ADV crl-14227 142 21 enhance enhance VERB crl-14227 142 22 their their PRON crl-14227 142 23 ability ability NOUN crl-14227 142 24 to to PART crl-14227 142 25 obtain obtain VERB crl-14227 142 26 additional additional ADJ crl-14227 142 27 funding funding NOUN crl-14227 142 28 to to PART crl-14227 142 29 improve improve VERB crl-14227 142 30 a a DET crl-14227 142 31 service service NOUN crl-14227 142 32 or or CCONJ crl-14227 142 33 develop develop VERB crl-14227 142 34 new new ADJ crl-14227 142 35 services service NOUN crl-14227 142 36 . . PUNCT crl-14227 143 1 one one NUM crl-14227 143 2 interviewee interviewee NOUN crl-14227 143 3 reported report VERB crl-14227 143 4 that that SCONJ crl-14227 143 5 after after ADP crl-14227 143 6 a a DET crl-14227 143 7 significant significant ADJ crl-14227 143 8 effort effort NOUN crl-14227 143 9 on on ADP crl-14227 143 10 the the DET crl-14227 143 11 part part NOUN crl-14227 143 12 of of ADP crl-14227 143 13 departmental departmental ADJ crl-14227 143 14 staff staff NOUN crl-14227 143 15 on on ADP crl-14227 143 16 a a DET crl-14227 143 17 cost cost NOUN crl-14227 143 18 analysis analysis NOUN crl-14227 143 19 of of ADP crl-14227 143 20 online online ADJ crl-14227 143 21 database database NOUN crl-14227 143 22 searching search VERB crl-14227 143 23 , , PUNCT crl-14227 143 24 no no DET crl-14227 143 25 decisions decision NOUN crl-14227 143 26 resulted result VERB crl-14227 143 27 for for ADP crl-14227 143 28 correcting correct VERB crl-14227 143 29 the the DET crl-14227 143 30 problems problem NOUN crl-14227 143 31 identified identify VERB crl-14227 143 32 in in ADP crl-14227 143 33 the the DET crl-14227 143 34 study study NOUN crl-14227 143 35 . . PUNCT crl-14227 144 1 it it PRON crl-14227 144 2 was be AUX crl-14227 144 3 '' '' PUNCT crl-14227 144 4 another another DET crl-14227 144 5 study study NOUN crl-14227 144 6 cast cast VERB crl-14227 144 7 into into ADP crl-14227 144 8 the the DET crl-14227 144 9 well well NOUN crl-14227 144 10 of of ADP crl-14227 144 11 decision decision NOUN crl-14227 144 12 making make VERB crl-14227 144 13 never never ADV crl-14227 144 14 to to PART crl-14227 144 15 be be AUX crl-14227 144 16 heard hear VERB crl-14227 144 17 from from ADP crl-14227 144 18 again again ADV crl-14227 144 19 . . PUNCT crl-14227 144 20 '' '' PUNCT crl-14227 145 1 in in ADP crl-14227 145 2 another another DET crl-14227 145 3 example example NOUN crl-14227 145 4 , , PUNCT crl-14227 145 5 a a DET crl-14227 145 6 reference reference NOUN crl-14227 145 7 services service NOUN crl-14227 145 8 department department NOUN crl-14227 145 9 completed complete VERB crl-14227 145 10 a a DET crl-14227 145 11 cost cost NOUN crl-14227 145 12 effectiveness effectiveness NOUN crl-14227 145 13 study study NOUN crl-14227 145 14 on on ADP crl-14227 145 15 service service NOUN crl-14227 145 16 demands demand NOUN crl-14227 145 17 and and CCONJ crl-14227 145 18 staffing staffing NOUN crl-14227 145 19 . . PUNCT crl-14227 146 1 as as ADP crl-14227 146 2 a a DET crl-14227 146 3 result result NOUN crl-14227 146 4 of of ADP crl-14227 146 5 the the DET crl-14227 146 6 study study NOUN crl-14227 146 7 , , PUNCT crl-14227 146 8 the the DET crl-14227 146 9 department department NOUN crl-14227 146 10 was be AUX crl-14227 146 11 able able ADJ crl-14227 146 12 to to PART crl-14227 146 13 save save VERB crl-14227 146 14 2.5 2.5 NUM crl-14227 146 15 fte fte NOUN crl-14227 146 16 staff staff NOUN crl-14227 146 17 while while SCONJ crl-14227 146 18 maintaining maintain VERB crl-14227 146 19 the the DET crl-14227 146 20 same same ADJ crl-14227 146 21 level level NOUN crl-14227 146 22 of of ADP crl-14227 146 23 reference reference NOUN crl-14227 146 24 desk desk NOUN crl-14227 146 25 staffing staffing NOUN crl-14227 146 26 . . PUNCT crl-14227 147 1 the the DET crl-14227 147 2 positions position NOUN crl-14227 147 3 were be AUX crl-14227 147 4 transferred transfer VERB crl-14227 147 5 to to ADP crl-14227 147 6 technical technical ADJ crl-14227 147 7 services service NOUN crl-14227 147 8 despite despite SCONJ crl-14227 147 9 the the DET crl-14227 147 10 pleas plea NOUN crl-14227 147 11 of of ADP crl-14227 147 12 the the DET crl-14227 147 13 department department NOUN crl-14227 147 14 head head NOUN crl-14227 147 15 to to PART crl-14227 147 16 use use VERB crl-14227 147 17 them they PRON crl-14227 147 18 for for ADP crl-14227 147 19 other other ADJ crl-14227 147 20 activities activity NOUN crl-14227 147 21 within within ADP crl-14227 147 22 public public ADJ crl-14227 147 23 services service NOUN crl-14227 147 24 . . PUNCT crl-14227 148 1 she she PRON crl-14227 148 2 commented comment VERB crl-14227 148 3 , , PUNCT crl-14227 148 4 '' '' PUNCT crl-14227 148 5 that that PRON crl-14227 148 6 was be AUX crl-14227 148 7 the the DET crl-14227 148 8 last last ADJ crl-14227 148 9 time time NOUN crl-14227 148 10 i i PRON crl-14227 148 11 tried try VERB crl-14227 148 12 to to PART crl-14227 148 13 save save VERB crl-14227 148 14 money money NOUN crl-14227 148 15 for for ADP crl-14227 148 16 the the DET crl-14227 148 17 library library NOUN crl-14227 148 18 . . PUNCT crl-14227 148 19 '' '' PUNCT crl-14227 149 1 a a DET crl-14227 149 2 view view NOUN crl-14227 149 3 from from ADP crl-14227 149 4 the the DET crl-14227 149 5 trenches trench NOUN crl-14227 149 6 329 329 NUM crl-14227 149 7 in in ADP crl-14227 149 8 short short ADJ crl-14227 149 9 , , PUNCT crl-14227 149 10 most most ADJ crl-14227 149 11 interviewees interviewee NOUN crl-14227 149 12 believe believe VERB crl-14227 149 13 that that SCONJ crl-14227 149 14 the the DET crl-14227 149 15 use use NOUN crl-14227 149 16 of of ADP crl-14227 149 17 cost cost NOUN crl-14227 149 18 data datum NOUN crl-14227 149 19 and and CCONJ crl-14227 149 20 performance performance NOUN crl-14227 149 21 measures measure NOUN crl-14227 149 22 is be AUX crl-14227 149 23 more more ADJ crl-14227 149 24 trouble trouble NOUN crl-14227 149 25 than than SCONJ crl-14227 149 26 it it PRON crl-14227 149 27 is be AUX crl-14227 149 28 worth worth ADJ crl-14227 149 29 . . PUNCT crl-14227 150 1 librarians librarian NOUN crl-14227 150 2 who who PRON crl-14227 150 3 used use VERB crl-14227 150 4 these these DET crl-14227 150 5 techniques technique NOUN crl-14227 150 6 typi typi NOUN crl-14227 150 7 . . PUNCT crl-14227 151 1 cally cally ADV crl-14227 151 2 were be AUX crl-14227 151 3 punished punish VERB crl-14227 151 4 rather rather ADV crl-14227 151 5 than than ADP crl-14227 151 6 rewarded reward VERB crl-14227 151 7 for for ADP crl-14227 151 8 their their PRON crl-14227 151 9 efforts effort NOUN crl-14227 151 10 . . PUNCT crl-14227 152 1 and and CCONJ crl-14227 152 2 there there PRON crl-14227 152 3 was be VERB crl-14227 152 4 support support NOUN crl-14227 152 5 for for ADP crl-14227 152 6 the the DET crl-14227 152 7 notion notion NOUN crl-14227 152 8 that that SCONJ crl-14227 152 9 cost cost NOUN crl-14227 152 10 and and CCONJ crl-14227 152 11 performance performance NOUN crl-14227 152 12 measure measure NOUN crl-14227 152 13 data datum NOUN crl-14227 152 14 are be AUX crl-14227 152 15 probably probably ADV crl-14227 152 16 best well ADV crl-14227 152 17 used use VERB crl-14227 152 18 at at ADP crl-14227 152 19 the the DET crl-14227 152 20 departmental departmental ADJ crl-14227 152 21 level level NOUN crl-14227 152 22 and and CCONJ crl-14227 152 23 may may AUX crl-14227 152 24 have have VERB crl-14227 152 25 to to PART crl-14227 152 26 be be AUX crl-14227 152 27 " " PUNCT crl-14227 152 28 adjusted adjust VERB crl-14227 152 29 " " PUNCT crl-14227 152 30 before before SCONJ crl-14227 152 31 the the DET crl-14227 152 32 librarian librarian NOUN crl-14227 152 33 submits submit VERB crl-14227 152 34 them they PRON crl-14227 152 35 to to ADP crl-14227 152 36 other other ADJ crl-14227 152 37 administrative administrative ADJ crl-14227 152 38 levels level NOUN crl-14227 152 39 . . PUNCT crl-14227 153 1 summary summary NOUN crl-14227 153 2 propositions proposition VERB crl-14227 153 3 the the DET crl-14227 153 4 views view NOUN crl-14227 153 5 and and CCONJ crl-14227 153 6 attitudes attitude NOUN crl-14227 153 7 expressed express VERB crl-14227 153 8 during during ADP crl-14227 153 9 these these DET crl-14227 153 10 interviews interview NOUN crl-14227 153 11 frequently frequently ADV crl-14227 153 12 suggest suggest VERB crl-14227 153 13 that that SCONJ crl-14227 153 14 significant significant ADJ crl-14227 153 15 organizational organizational ADJ crl-14227 153 16 change change NOUN crl-14227 153 17 will will AUX crl-14227 153 18 be be AUX crl-14227 153 19 necessary necessary ADJ crl-14227 153 20 before before SCONJ crl-14227 153 21 cost cost NOUN crl-14227 153 22 and and CCONJ crl-14227 153 23 performance performance NOUN crl-14227 153 24 measure measure NOUN crl-14227 153 25 data datum NOUN crl-14227 153 26 can can AUX crl-14227 153 27 be be AUX crl-14227 153 28 integrated integrate VERB crl-14227 153 29 successfully successfully ADV crl-14227 153 30 into into ADP crl-14227 153 31 academic academic ADJ crl-14227 153 32 library library NOUN crl-14227 153 33 decision decision NOUN crl-14227 153 34 making making NOUN crl-14227 153 35 . . PUNCT crl-14227 154 1 despite despite SCONJ crl-14227 154 2 the the DET crl-14227 154 3 interviewees interviewee NOUN crl-14227 154 4 ' ' PART crl-14227 154 5 degree degree NOUN crl-14227 154 6 of of ADP crl-14227 154 7 concern concern NOUN crl-14227 154 8 for for ADP crl-14227 154 9 the the DET crl-14227 154 10 provision provision NOUN crl-14227 154 11 of of ADP crl-14227 154 12 high high ADJ crl-14227 154 13 quality quality NOUN crl-14227 154 14 services service NOUN crl-14227 154 15 and and CCONJ crl-14227 154 16 their their PRON crl-14227 154 17 high high ADJ crl-14227 154 18 degree degree NOUN crl-14227 154 19 of of ADP crl-14227 154 20 professional professional ADJ crl-14227 154 21 commitment commitment NOUN crl-14227 154 22 to to ADP crl-14227 154 23 their their PRON crl-14227 154 24 jobs job NOUN crl-14227 154 25 , , PUNCT crl-14227 154 26 there there PRON crl-14227 154 27 is be VERB crl-14227 154 28 little little ADJ crl-14227 154 29 sense sense NOUN crl-14227 154 30 that that SCONJ crl-14227 154 31 a a DET crl-14227 154 32 rigorous rigorous ADJ crl-14227 154 33 and and CCONJ crl-14227 154 34 formalized formalize VERB crl-14227 154 35 methodology methodology NOUN crl-14227 154 36 for for ADP crl-14227 154 37 the the DET crl-14227 154 38 collection collection NOUN crl-14227 154 39 of of ADP crl-14227 154 40 cost cost NOUN crl-14227 154 41 and and CCONJ crl-14227 154 42 performance performance NOUN crl-14227 154 43 measure measure NOUN crl-14227 154 44 data datum NOUN crl-14227 154 45 will will AUX crl-14227 154 46 assist assist VERB crl-14227 154 47 them they PRON crl-14227 154 48 , , PUNCT crl-14227 154 49 or or CCONJ crl-14227 154 50 their their PRON crl-14227 154 51 staff staff NOUN crl-14227 154 52 , , PUNCT crl-14227 154 53 in in ADP crl-14227 154 54 performing perform VERB crl-14227 154 55 better well ADV crl-14227 154 56 than than SCONJ crl-14227 154 57 they they PRON crl-14227 154 58 do do VERB crl-14227 154 59 currently currently ADV crl-14227 154 60 . . PUNCT crl-14227 155 1 the the DET crl-14227 155 2 general general ADJ crl-14227 155 3 dissatisfaction dissatisfaction NOUN crl-14227 155 4 with with ADP crl-14227 155 5 the the DET crl-14227 155 6 use use NOUN crl-14227 155 7 of of ADP crl-14227 155 8 cost cost NOUN crl-14227 155 9 and and CCONJ crl-14227 155 10 performance performance NOUN crl-14227 155 11 measure measure NOUN crl-14227 155 12 data datum NOUN crl-14227 155 13 is be AUX crl-14227 155 14 summarized summarize VERB crl-14227 155 15 below below ADV crl-14227 155 16 : : PUNCT crl-14227 155 17 • • VERB crl-14227 155 18 middle middle ADJ crl-14227 155 19 managers manager NOUN crl-14227 155 20 are be AUX crl-14227 155 21 not not PART crl-14227 155 22 likely likely ADJ crl-14227 155 23 to to PART crl-14227 155 24 use use VERB crl-14227 155 25 costing costing NOUN crl-14227 155 26 and and CCONJ crl-14227 155 27 performance performance NOUN crl-14227 155 28 measure measure NOUN crl-14227 155 29 techniques technique NOUN crl-14227 155 30 in in ADP crl-14227 155 31 decision decision NOUN crl-14227 155 32 - - PUNCT crl-14227 155 33 making make VERB crl-14227 155 34 processes process NOUN crl-14227 155 35 . . PUNCT crl-14227 156 1 • • INTJ crl-14227 156 2 there there PRON crl-14227 156 3 are be VERB crl-14227 156 4 few few ADJ crl-14227 156 5 rewards reward NOUN crl-14227 156 6 and and CCONJ crl-14227 156 7 benefits benefit NOUN crl-14227 156 8 for for ADP crl-14227 156 9 those those PRON crl-14227 156 10 who who PRON crl-14227 156 11 provide provide VERB crl-14227 156 12 empirical empirical ADJ crl-14227 156 13 evidence evidence NOUN crl-14227 156 14 to to PART crl-14227 156 15 justify justify VERB crl-14227 156 16 the the DET crl-14227 156 17 costs cost NOUN crl-14227 156 18 and and CCONJ crl-14227 156 19 quality quality NOUN crl-14227 156 20 of of ADP crl-14227 156 21 public public ADJ crl-14227 156 22 services service NOUN crl-14227 156 23 . . PUNCT crl-14227 157 1 • • VERB crl-14227 157 2 the the DET crl-14227 157 3 perception perception NOUN crl-14227 157 4 by by ADP crl-14227 157 5 users user NOUN crl-14227 157 6 that that PRON crl-14227 157 7 the the DET crl-14227 157 8 quality quality NOUN crl-14227 157 9 of of ADP crl-14227 157 10 services service NOUN crl-14227 157 11 is be AUX crl-14227 157 12 high high ADJ crl-14227 157 13 will will AUX crl-14227 157 14 offset offset VERB crl-14227 157 15 reality reality NOUN crl-14227 157 16 , , PUNCT crl-14227 157 17 if if SCONJ crl-14227 157 18 services service NOUN crl-14227 157 19 are be AUX crl-14227 157 20 poor poor ADJ crl-14227 157 21 . . PUNCT crl-14227 158 1 • • VERB crl-14227 158 2 intuitive intuitive ADJ crl-14227 158 3 assessments assessment NOUN crl-14227 158 4 are be AUX crl-14227 158 5 as as ADV crl-14227 158 6 accurate accurate ADJ crl-14227 158 7 as as ADP crl-14227 158 8 decision decision NOUN crl-14227 158 9 making making NOUN crl-14227 158 10 based base VERB crl-14227 158 11 on on ADP crl-14227 158 12 cost cost NOUN crl-14227 158 13 and and CCONJ crl-14227 158 14 performance performance NOUN crl-14227 158 15 measure measure NOUN crl-14227 158 16 data datum NOUN crl-14227 158 17 . . PUNCT crl-14227 159 1 • • NOUN crl-14227 159 2 funding funding NOUN crl-14227 159 3 for for ADP crl-14227 159 4 public public ADJ crl-14227 159 5 services service NOUN crl-14227 159 6 has have AUX crl-14227 159 7 been be AUX crl-14227 159 8 limited limit VERB crl-14227 159 9 , , PUNCT crl-14227 159 10 in in ADP crl-14227 159 11 part part NOUN crl-14227 159 12 , , PUNCT crl-14227 159 13 because because SCONJ crl-14227 159 14 technical technical ADJ crl-14227 159 15 services service NOUN crl-14227 159 16 can can AUX crl-14227 159 17 better well ADV crl-14227 159 18 justify justify VERB crl-14227 159 19 their their PRON crl-14227 159 20 expenses expense NOUN crl-14227 159 21 and and CCONJ crl-14227 159 22 performance performance NOUN crl-14227 159 23 ; ; PUNCT crl-14227 159 24 however however ADV crl-14227 159 25 , , PUNCT crl-14227 159 26 use use NOUN crl-14227 159 27 of of ADP crl-14227 159 28 similar similar ADJ crl-14227 159 29 methods method NOUN crl-14227 159 30 for for ADP crl-14227 159 31 public public ADJ crl-14227 159 32 services service NOUN crl-14227 159 33 is be AUX crl-14227 159 34 not not PART crl-14227 159 35 appropriate appropriate ADJ crl-14227 159 36 . . PUNCT crl-14227 160 1 • • VERB crl-14227 160 2 costing cost VERB crl-14227 160 3 and and CCONJ crl-14227 160 4 performance performance NOUN crl-14227 160 5 measures measure NOUN crl-14227 160 6 can can AUX crl-14227 160 7 not not PART crl-14227 160 8 adequately adequately ADV crl-14227 160 9 assess assess VERB crl-14227 160 10 the the DET crl-14227 160 11 quality quality NOUN crl-14227 160 12 of of ADP crl-14227 160 13 public public ADJ crl-14227 160 14 services service NOUN crl-14227 160 15 . . PUNCT crl-14227 161 1 • • NOUN crl-14227 161 2 costing cost VERB crl-14227 161 3 , , PUNCT crl-14227 161 4 planning planning NOUN crl-14227 161 5 , , PUNCT crl-14227 161 6 and and CCONJ crl-14227 161 7 performance performance NOUN crl-14227 161 8 330 330 NUM crl-14227 161 9 college college NOUN crl-14227 161 10 & & CCONJ crl-14227 161 11 research research PROPN crl-14227 161 12 libraries library NOUN crl-14227 161 13 measure measure NOUN crl-14227 161 14 methodologies methodology NOUN crl-14227 161 15 developed develop VERB crl-14227 161 16 in in ADP crl-14227 161 17 public public ADJ crl-14227 161 18 libraries library NOUN crl-14227 161 19 or or CCONJ crl-14227 161 20 by by ADP crl-14227 161 21 state state NOUN crl-14227 161 22 library library NOUN crl-14227 161 23 agencies agency NOUN crl-14227 161 24 are be AUX crl-14227 161 25 inappropriate inappropriate ADJ crl-14227 161 26 models model NOUN crl-14227 161 27 for for ADP crl-14227 161 28 use use NOUN crl-14227 161 29 in in ADP crl-14227 161 30 academic academic ADJ crl-14227 161 31 libraries library NOUN crl-14227 161 32 . . PUNCT crl-14227 162 1 the the DET crl-14227 162 2 results result NOUN crl-14227 162 3 from from ADP crl-14227 162 4 the the DET crl-14227 162 5 interviews interview NOUN crl-14227 162 6 support support VERB crl-14227 162 7 the the DET crl-14227 162 8 conclusion conclusion NOUN crl-14227 162 9 that that SCONJ crl-14227 162 10 many many ADJ crl-14227 162 11 middle middle ADJ crl-14227 162 12 managers manager NOUN crl-14227 162 13 are be AUX crl-14227 162 14 • • ADV crl-14227 162 15 distrustful distrustful ADJ crl-14227 162 16 of of ADP crl-14227 162 17 the the DET crl-14227 162 18 use use NOUN crl-14227 162 19 of of ADP crl-14227 162 20 cost cost NOUN crl-14227 162 21 and and CCONJ crl-14227 162 22 performance performance NOUN crl-14227 162 23 measure measure NOUN crl-14227 162 24 data datum NOUN crl-14227 162 25 ; ; PUNCT crl-14227 162 26 • • VERB crl-14227 162 27 unaware unaware ADJ crl-14227 162 28 of of ADP crl-14227 162 29 much much ADJ crl-14227 162 30 of of ADP crl-14227 162 31 the the DET crl-14227 162 32 research research NOUN crl-14227 162 33 and and CCONJ crl-14227 162 34 development development NOUN crl-14227 162 35 done do VERB crl-14227 162 36 on on ADP crl-14227 162 37 the the DET crl-14227 162 38 general general ADJ crl-14227 162 39 topic topic NOUN crl-14227 162 40 of of ADP crl-14227 162 41 performance performance NOUN crl-14227 162 42 measurement measurement NOUN crl-14227 162 43 ; ; PUNCT crl-14227 162 44 • • VERB crl-14227 162 45 unlikely unlikely ADJ crl-14227 162 46 to to PART crl-14227 162 47 use use VERB crl-14227 162 48 such such ADJ crl-14227 162 49 data datum NOUN crl-14227 162 50 , , PUNCT crl-14227 162 51 even even ADV crl-14227 162 52 if if SCONJ crl-14227 162 53 available available ADJ crl-14227 162 54 , , PUNCT crl-14227 162 55 for for ADP crl-14227 162 56 library library NOUN crl-14227 162 57 decision decision NOUN crl-14227 162 58 making making NOUN crl-14227 162 59 . . PUNCT crl-14227 163 1 but but CCONJ crl-14227 163 2 such such ADJ crl-14227 163 3 findings finding NOUN crl-14227 163 4 within within ADP crl-14227 163 5 the the DET crl-14227 163 6 individual individual ADJ crl-14227 163 7 academic academic ADJ crl-14227 163 8 libraries library NOUN crl-14227 163 9 should should AUX crl-14227 163 10 not not PART crl-14227 163 11 be be AUX crl-14227 163 12 surprising surprising ADJ crl-14227 163 13 given give VERB crl-14227 163 14 the the DET crl-14227 163 15 limited limited ADJ crl-14227 163 16 attention attention NOUN crl-14227 163 17 and and CCONJ crl-14227 163 18 exposure exposure NOUN crl-14227 163 19 to to ADP crl-14227 163 20 these these DET crl-14227 163 21 measures measure NOUN crl-14227 163 22 . . PUNCT crl-14227 164 1 costing cost VERB crl-14227 164 2 and and CCONJ crl-14227 164 3 performance performance NOUN crl-14227 164 4 measure measure NOUN crl-14227 164 5 methodologies methodology NOUN crl-14227 164 6 seem seem VERB crl-14227 164 7 to to PART crl-14227 164 8 be be AUX crl-14227 164 9 concepts concept NOUN crl-14227 164 10 in in ADP crl-14227 164 11 search search NOUN crl-14227 164 12 of of ADP crl-14227 164 13 a a DET crl-14227 164 14 practice practice NOUN crl-14227 164 15 . . PUNCT crl-14227 165 1 specific specific ADJ crl-14227 165 2 . . PUNCT crl-14227 166 1 strategies strategy NOUN crl-14227 166 2 will will AUX crl-14227 166 3 be be AUX crl-14227 166 4 necessary necessary ADJ crl-14227 166 5 to to PART crl-14227 166 6 remedy remedy VERB crl-14227 166 7 this this DET crl-14227 166 8 situation situation NOUN crl-14227 166 9 . . PUNCT crl-14227 167 1 increasing increase VERB crl-14227 167 2 the the DET crl-14227 167 3 use use NOUN crl-14227 167 4 of of ADP crl-14227 167 5 costing cost VERB crl-14227 167 6 and and CCONJ crl-14227 167 7 performance performance NOUN crl-14227 167 8 measure measure VERB crl-14227 167 9 data datum NOUN crl-14227 167 10 for for ADP crl-14227 167 11 academic academic ADJ crl-14227 167 12 library library NOUN crl-14227 167 13 decision decision NOUN crl-14227 167 14 making make VERB crl-14227 167 15 clearly clearly ADV crl-14227 167 16 there there PRON crl-14227 167 17 is be VERB crl-14227 167 18 a a DET crl-14227 167 19 need need NOUN crl-14227 167 20 for for SCONJ crl-14227 167 21 academic academic ADJ crl-14227 167 22 librarians librarian NOUN crl-14227 167 23 to to PART crl-14227 167 24 increase increase VERB crl-14227 167 25 their their PRON crl-14227 167 26 basic basic ADJ crl-14227 167 27 knowledge knowledge NOUN crl-14227 167 28 of of ADP crl-14227 167 29 the the DET crl-14227 167 30 uses use NOUN crl-14227 167 31 and and CCONJ crl-14227 167 32 applications application NOUN crl-14227 167 33 of of ADP crl-14227 167 34 public public ADJ crl-14227 167 35 services service NOUN crl-14227 167 36 cost cost NOUN crl-14227 167 37 and and CCONJ crl-14227 167 38 performance performance NOUN crl-14227 167 39 measure measure NOUN crl-14227 167 40 data datum NOUN crl-14227 167 41 for for ADP crl-14227 167 42 library library NOUN crl-14227 167 43 planning planning NOUN crl-14227 167 44 and and CCONJ crl-14227 167 45 decision decision NOUN crl-14227 167 46 making making NOUN crl-14227 167 47 . . PUNCT crl-14227 168 1 an an DET crl-14227 168 2 excellent excellent ADJ crl-14227 168 3 place place NOUN crl-14227 168 4 to to PART crl-14227 168 5 begin begin VERB crl-14227 168 6 is be AUX crl-14227 168 7 with with ADP crl-14227 168 8 a a DET crl-14227 168 9 review review NOUN crl-14227 168 10 of of ADP crl-14227 168 11 the the DET crl-14227 168 12 work work NOUN crl-14227 168 13 done do VERB crl-14227 168 14 in in ADP crl-14227 168 15 the the DET crl-14227 168 16 public public ADJ crl-14227 168 17 and and CCONJ crl-14227 168 18 state state NOUN crl-14227 168 19 library library NOUN crl-14227 168 20 context context NOUN crl-14227 168 21 during during ADP crl-14227 168 22 the the DET crl-14227 168 23 past past ADJ crl-14227 168 24 ten ten NUM crl-14227 168 25 to to PART crl-14227 168 26 fifteen fifteen NUM crl-14227 168 27 years year NOUN crl-14227 168 28 . . PUNCT crl-14227 169 1 this this DET crl-14227 169 2 literature literature NOUN crl-14227 169 3 provides provide VERB crl-14227 169 4 an an DET crl-14227 169 5 excellent excellent ADJ crl-14227 169 6 context context NOUN crl-14227 169 7 to to PART crl-14227 169 8 better well ADV crl-14227 169 9 understand understand VERB crl-14227 169 10 why why SCONJ crl-14227 169 11 such such ADJ crl-14227 169 12 measures measure NOUN crl-14227 169 13 are be AUX crl-14227 169 14 needed need VERB crl-14227 169 15 , , PUNCT crl-14227 169 16 how how SCONJ crl-14227 169 17 they they PRON crl-14227 169 18 can can AUX crl-14227 169 19 be be AUX crl-14227 169 20 developed develop VERB crl-14227 169 21 and and CCONJ crl-14227 169 22 refined refine VERB crl-14227 169 23 , , PUNCT crl-14227 169 24 where where SCONJ crl-14227 169 25 they they PRON crl-14227 169 26 are be AUX crl-14227 169 27 being be AUX crl-14227 169 28 used use VERB crl-14227 169 29 currently currently ADV crl-14227 169 30 , , PUNCT crl-14227 169 31 and and CCONJ crl-14227 169 32 how how SCONJ crl-14227 169 33 they they PRON crl-14227 169 34 can can AUX crl-14227 169 35 be be AUX crl-14227 169 36 used use VERB crl-14227 169 37 to to PART crl-14227 169 38 improve improve VERB crl-14227 169 39 library library NOUN crl-14227 169 40 planning planning NOUN crl-14227 169 41 and and CCONJ crl-14227 169 42 decision decision NOUN crl-14227 169 43 making making NOUN crl-14227 169 44 . . PUNCT crl-14227 170 1 a a DET crl-14227 170 2 review review NOUN crl-14227 170 3 of of ADP crl-14227 170 4 this this DET crl-14227 170 5 literature literature NOUN crl-14227 170 6 is be AUX crl-14227 170 7 beyond beyond ADP crl-14227 170 8 the the DET crl-14227 170 9 scope scope NOUN crl-14227 170 10 of of ADP crl-14227 170 11 this this DET crl-14227 170 12 paper paper NOUN crl-14227 170 13 and and CCONJ crl-14227 170 14 has have AUX crl-14227 170 15 been be AUX crl-14227 170 16 summarized summarize VERB crl-14227 170 17 , , PUNCT crl-14227 170 18 in in ADP crl-14227 170 19 part part NOUN crl-14227 170 20 by by ADP crl-14227 170 21 lynch lynch PROPN crl-14227 170 22 . . PUNCT crl-14227 171 1 20 20 NUM crl-14227 171 2 however however ADV crl-14227 171 3 , , PUNCT crl-14227 171 4 performance performance NOUN crl-14227 171 5 measures measure NOUN crl-14227 171 6 for for ADP crl-14227 171 7 public public ADJ crl-14227 171 8 libraries library NOUN crl-14227 171 9 , , PUNCT crl-14227 171 10 21 21 NUM crl-14227 171 11 published publish VERB crl-14227 171 12 in in ADP crl-14227 171 13 1973 1973 NUM crl-14227 171 14 , , PUNCT crl-14227 171 15 stands stand VERB crl-14227 171 16 as as ADP crl-14227 171 17 a a DET crl-14227 171 18 benchmark benchmark NOUN crl-14227 171 19 because because SCONJ crl-14227 171 20 the the DET crl-14227 171 21 study study NOUN crl-14227 171 22 set set VERB crl-14227 171 23 the the DET crl-14227 171 24 stage stage NOUN crl-14227 171 25 for for ADP crl-14227 171 26 the the DET crl-14227 171 27 development development NOUN crl-14227 171 28 of of ADP crl-14227 171 29 an an DET crl-14227 171 30 attitude attitude NOUN crl-14227 171 31 that that PRON crl-14227 171 32 public public ADJ crl-14227 171 33 librarians librarian NOUN crl-14227 171 34 must must AUX crl-14227 171 35 engage engage VERB crl-14227 171 36 in in ADP crl-14227 171 37 a a DET crl-14227 171 38 process process NOUN crl-14227 171 39 that that PRON crl-14227 171 40 provides provide VERB crl-14227 171 41 ongoing ongoing ADJ crl-14227 171 42 evaluative evaluative ADJ crl-14227 171 43 data datum NOUN crl-14227 171 44 about about ADP crl-14227 171 45 the the DET crl-14227 171 46 performance performance NOUN crl-14227 171 47 of of ADP crl-14227 171 48 the the DET crl-14227 171 49 library library NOUN crl-14227 171 50 . . PUNCT crl-14227 172 1 the the DET crl-14227 172 2 public public PROPN crl-14227 172 3 library library PROPN crl-14227 172 4 association association NOUN crl-14227 172 5 ( ( PUNCT crl-14227 172 6 pla pla NOUN crl-14227 172 7 ) ) PUNCT crl-14227 172 8 supported support VERB crl-14227 172 9 this this DET crl-14227 172 10 july july PROPN crl-14227 172 11 1986 1986 NUM crl-14227 172 12 study study NOUN crl-14227 172 13 , , PUNCT crl-14227 172 14 and and CCONJ crl-14227 172 15 has have AUX crl-14227 172 16 provided provide VERB crl-14227 172 17 direct direct ADJ crl-14227 172 18 support support NOUN crl-14227 172 19 for for ADP crl-14227 172 20 the the DET crl-14227 172 21 publication publication NOUN crl-14227 172 22 of of ADP crl-14227 172 23 a a DET crl-14227 172 24 planning planning NOUN crl-14227 172 25 process process NOUN crl-14227 172 26 for for ADP crl-14227 172 27 public public ADJ crl-14227 172 28 libraries22 libraries22 NOUN crl-14227 172 29 in in ADP crl-14227 172 30 1980 1980 NUM crl-14227 172 31 , , PUNCT crl-14227 172 32 output output NOUN crl-14227 172 33 measures measure NOUN crl-14227 172 34 for for ADP crl-14227 172 35 public public ADJ crl-14227 172 36 libraries23 libraries23 NOUN crl-14227 172 37 in in ADP crl-14227 172 38 1982 1982 NUM crl-14227 172 39 , , PUNCT crl-14227 172 40 and and CCONJ crl-14227 172 41 costing cost VERB crl-14227 172 42 library library NOUN crl-14227 172 43 services service NOUN crl-14227 172 44 : : PUNCT crl-14227 172 45 a a DET crl-14227 172 46 management management NOUN crl-14227 172 47 handboo1(4 handboo1(4 PROPN crl-14227 172 48 in in ADP crl-14227 172 49 1985 1985 NUM crl-14227 172 50 . . PUNCT crl-14227 173 1 also also ADV crl-14227 173 2 during during ADP crl-14227 173 3 the the DET crl-14227 173 4 late late ADJ crl-14227 173 5 1970s 1970 NOUN crl-14227 173 6 and and CCONJ crl-14227 173 7 early early ADJ crl-14227 173 8 1980s 1980s NUM crl-14227 173 9 , , PUNCT crl-14227 173 10 a a DET crl-14227 173 11 number number NOUN crl-14227 173 12 of of ADP crl-14227 173 13 state state NOUN crl-14227 173 14 library library NOUN crl-14227 173 15 agencies agency NOUN crl-14227 173 16 became became AUX crl-14227 173 17 actively actively ADV crl-14227 173 18 engaged engage VERB crl-14227 173 19 in in ADP crl-14227 173 20 the the DET crl-14227 173 21 development development NOUN crl-14227 173 22 of of ADP crl-14227 173 23 statewide statewide ADJ crl-14227 173 24 planning planning NOUN crl-14227 173 25 and and CCONJ crl-14227 173 26 use use NOUN crl-14227 173 27 of of ADP crl-14227 173 28 performance performance NOUN crl-14227 173 29 measures measure NOUN crl-14227 173 30 . . PUNCT crl-14227 174 1 the the DET crl-14227 174 2 oklahoma oklahoma PROPN crl-14227 174 3 department department PROPN crl-14227 174 4 of of ADP crl-14227 174 5 libraries library NOUN crl-14227 174 6 published publish VERB crl-14227 174 7 performance performance NOUN crl-14227 174 8 measures measure NOUN crl-14227 174 9 for for ADP crl-14227 174 10 oklahoma oklahoma PROPN crl-14227 174 11 libraries library NOUN crl-14227 174 12 in in ADP crl-14227 174 13 1982 1982 NUM crl-14227 174 14 and and CCONJ crl-14227 174 15 the the DET crl-14227 174 16 utah utah PROPN crl-14227 174 17 state state PROPN crl-14227 174 18 library library NOUN crl-14227 174 19 published publish VERB crl-14227 174 20 in in ADP crl-14227 174 21 1985 1985 NUM crl-14227 174 22 the the DET crl-14227 174 23 manual manual NOUN crl-14227 174 24 , , PUNCT crl-14227 174 25 planning plan VERB crl-14227 174 26 evaluatin~ evaluatin~ NOUN crl-14227 174 27 and and CCONJ crl-14227 174 28 measuring measure VERB crl-14227 174 29 for for ADP crl-14227 174 30 public public ADJ crl-14227 174 31 library library NOUN crl-14227 174 32 excellence excellence NOUN crl-14227 174 33 . . PUNCT crl-14227 175 1 an an DET crl-14227 175 2 overview overview NOUN crl-14227 175 3 of of ADP crl-14227 175 4 the the DET crl-14227 175 5 state state NOUN crl-14227 175 6 libraries library NOUN crl-14227 175 7 ' ' PART crl-14227 175 8 use use NOUN crl-14227 175 9 of of ADP crl-14227 175 10 performance performance NOUN crl-14227 175 11 measures measure NOUN crl-14227 175 12 has have AUX crl-14227 175 13 been be AUX crl-14227 175 14 written write VERB crl-14227 175 15 elsewhere elsewhere ADV crl-14227 175 16 . . PUNCT crl-14227 176 1 27 27 NUM crl-14227 176 2 pla pla NOUN crl-14227 176 3 , , PUNCT crl-14227 176 4 with with ADP crl-14227 176 5 the the DET crl-14227 176 6 urban urban PROPN crl-14227 176 7 library library PROPN crl-14227 176 8 council council PROPN crl-14227 176 9 ( ( PUNCT crl-14227 176 10 ulc ulc PROPN crl-14227 176 11 ) ) PUNCT crl-14227 176 12 and and CCONJ crl-14227 176 13 chief chief ADJ crl-14227 176 14 officers officer NOUN crl-14227 176 15 of of ADP crl-14227 176 16 state state NOUN crl-14227 176 17 library library NOUN crl-14227 176 18 agencies agency NOUN crl-14227 176 19 ( ( PUNCT crl-14227 176 20 cosla cosla PROPN crl-14227 176 21 ) ) PUNCT crl-14227 176 22 funded fund VERB crl-14227 176 23 the the DET crl-14227 176 24 public public ADJ crl-14227 176 25 library library NOUN crl-14227 176 26 development development NOUN crl-14227 176 27 project project NOUN crl-14227 176 28 in in ADP crl-14227 176 29 1985 1985 NUM crl-14227 176 30 that that PRON crl-14227 176 31 will will AUX crl-14227 176 32 result result VERB crl-14227 176 33 in in ADP crl-14227 176 34 an an DET crl-14227 176 35 integrated integrate VERB crl-14227 176 36 set set NOUN crl-14227 176 37 of of ADP crl-14227 176 38 manuals/ manuals/ NUM crl-14227 176 39 reports report NOUN crl-14227 176 40 related relate VERB crl-14227 176 41 to to ADP crl-14227 176 42 : : PUNCT crl-14227 176 43 • • VERB crl-14227 176 44 the the DET crl-14227 176 45 planning planning NOUN crl-14227 176 46 process process NOUN crl-14227 176 47 • • VERB crl-14227 176 48 performance performance NOUN crl-14227 176 49 measurement measurement NOUN crl-14227 176 50 • • VERB crl-14227 176 51 role role NOUN crl-14227 176 52 setting setting NOUN crl-14227 176 53 , , PUNCT crl-14227 176 54 i.e. i.e. X crl-14227 176 55 , , PUNCT crl-14227 176 56 selecting select VERB crl-14227 176 57 appropriate appropriate ADJ crl-14227 176 58 missions mission NOUN crl-14227 176 59 and and CCONJ crl-14227 176 60 activities activity NOUN crl-14227 176 61 given give VERB crl-14227 176 62 the the DET crl-14227 176 63 library library NOUN crl-14227 176 64 's 's PART crl-14227 176 65 resources resource NOUN crl-14227 176 66 and and CCONJ crl-14227 176 67 community community NOUN crl-14227 176 68 • • VERB crl-14227 176 69 a a DET crl-14227 176 70 national national ADJ crl-14227 176 71 database database NOUN crl-14227 176 72 of of ADP crl-14227 176 73 public public ADJ crl-14227 176 74 library library NOUN crl-14227 176 75 statistics statistic NOUN crl-14227 176 76 karen karen PROPN crl-14227 176 77 krueger krueger PROPN crl-14227 176 78 and and CCONJ crl-14227 176 79 douglas douglas PROPN crl-14227 176 80 zweizig zweizig PROPN crl-14227 176 81 have have AUX crl-14227 176 82 described describe VERB crl-14227 176 83 this this DET crl-14227 176 84 project project NOUN crl-14227 176 85 in in ADP crl-14227 176 86 greater great ADJ crl-14227 176 87 detail detail NOUN crl-14227 176 88 elsewhere elsewhere ADV crl-14227 176 89 . . PUNCT crl-14227 177 1 28 28 NUM crl-14227 177 2 however however ADV crl-14227 177 3 , , PUNCT crl-14227 177 4 the the DET crl-14227 177 5 project project NOUN crl-14227 177 6 is be AUX crl-14227 177 7 scheduled schedule VERB crl-14227 177 8 for for ADP crl-14227 177 9 completion completion NOUN crl-14227 177 10 in in ADP crl-14227 177 11 early early ADJ crl-14227 177 12 1987 1987 NUM crl-14227 177 13 and and CCONJ crl-14227 177 14 should should AUX crl-14227 177 15 provide provide VERB crl-14227 177 16 important important ADJ crl-14227 177 17 methodologies methodology NOUN crl-14227 177 18 and and CCONJ crl-14227 177 19 tools tool NOUN crl-14227 177 20 for for ADP crl-14227 177 21 the the DET crl-14227 177 22 assessment assessment NOUN crl-14227 177 23 of of ADP crl-14227 177 24 public public ADJ crl-14227 177 25 libraries library NOUN crl-14227 177 26 . . PUNCT crl-14227 178 1 29 29 NUM crl-14227 178 2 in in ADP crl-14227 178 3 short short ADJ crl-14227 178 4 , , PUNCT crl-14227 178 5 the the DET crl-14227 178 6 public public ADJ crl-14227 178 7 and and CCONJ crl-14227 178 8 state state NOUN crl-14227 178 9 libraries library NOUN crl-14227 178 10 have have VERB crl-14227 178 11 a a DET crl-14227 178 12 long long ADJ crl-14227 178 13 and and CCONJ crl-14227 178 14 productive productive ADJ crl-14227 178 15 involvement involvement NOUN crl-14227 178 16 with with ADP crl-14227 178 17 the the DET crl-14227 178 18 development development NOUN crl-14227 178 19 and and CCONJ crl-14227 178 20 testing testing NOUN crl-14227 178 21 of of ADP crl-14227 178 22 planning planning NOUN crl-14227 178 23 and and CCONJ crl-14227 178 24 performance performance NOUN crl-14227 178 25 measures measure NOUN crl-14227 178 26 . . PUNCT crl-14227 179 1 over over ADP crl-14227 179 2 the the DET crl-14227 179 3 years year NOUN crl-14227 179 4 , , PUNCT crl-14227 179 5 they they PRON crl-14227 179 6 have have AUX crl-14227 179 7 promoted promote VERB crl-14227 179 8 a a DET crl-14227 179 9 positive positive ADJ crl-14227 179 10 attitude attitude NOUN crl-14227 179 11 and and CCONJ crl-14227 179 12 respect respect NOUN crl-14227 179 13 for for ADP crl-14227 179 14 costing costing NOUN crl-14227 179 15 and and CCONJ crl-14227 179 16 performance performance NOUN crl-14227 179 17 measurement measurement NOUN crl-14227 179 18 of of ADP crl-14227 179 19 public public ADJ crl-14227 179 20 services service NOUN crl-14227 179 21 by by ADP crl-14227 179 22 public public ADJ crl-14227 179 23 librarians librarians PROPN crl-14227 179 24 . . PUNCT crl-14227 180 1 significant significant ADJ crl-14227 180 2 amounts amount NOUN crl-14227 180 3 of of ADP crl-14227 180 4 money money NOUN crl-14227 180 5 have have AUX crl-14227 180 6 been be AUX crl-14227 180 7 used use VERB crl-14227 180 8 to to PART crl-14227 180 9 finance finance VERB crl-14227 180 10 these these DET crl-14227 180 11 projects project NOUN crl-14227 180 12 and and CCONJ crl-14227 180 13 produce produce VERB crl-14227 180 14 the the DET crl-14227 180 15 various various ADJ crl-14227 180 16 manuals manual NOUN crl-14227 180 17 noted note VERB crl-14227 180 18 above above ADV crl-14227 180 19 . . PUNCT crl-14227 181 1 despite despite SCONJ crl-14227 181 2 obvious obvious ADJ crl-14227 181 3 differences difference NOUN crl-14227 181 4 between between ADP crl-14227 181 5 the the DET crl-14227 181 6 public public ADJ crl-14227 181 7 and and CCONJ crl-14227 181 8 academic academic ADJ crl-14227 181 9 library library NOUN crl-14227 181 10 setting setting NOUN crl-14227 181 11 , , PUNCT crl-14227 181 12 much much ADJ crl-14227 181 13 of of ADP crl-14227 181 14 the the DET crl-14227 181 15 methodology methodology NOUN crl-14227 181 16 , , PUNCT crl-14227 181 17 many many ADJ crl-14227 181 18 of of ADP crl-14227 181 19 the the DET crl-14227 181 20 measures measure NOUN crl-14227 181 21 , , PUNCT crl-14227 181 22 and and CCONJ crl-14227 181 23 important important ADJ crl-14227 181 24 lessons lesson NOUN crl-14227 181 25 from from ADP crl-14227 181 26 this this DET crl-14227 181 27 history history NOUN crl-14227 181 28 of of ADP crl-14227 181 29 involvement involvement NOUN crl-14227 181 30 can can AUX crl-14227 181 31 be be AUX crl-14227 181 32 applied apply VERB crl-14227 181 33 to to ADP crl-14227 181 34 an an DET crl-14227 181 35 academic academic ADJ crl-14227 181 36 library library NOUN crl-14227 181 37 . . PUNCT crl-14227 182 1 findings finding NOUN crl-14227 182 2 from from ADP crl-14227 182 3 this this DET crl-14227 182 4 study study NOUN crl-14227 182 5 as as ADV crl-14227 182 6 well well ADV crl-14227 182 7 as as ADP crl-14227 182 8 lessons lesson NOUN crl-14227 182 9 from from ADP crl-14227 182 10 the the DET crl-14227 182 11 public public ADJ crl-14227 182 12 library library NOUN crl-14227 182 13 experience experience NOUN crl-14227 182 14 with with ADP crl-14227 182 15 cost cost NOUN crl-14227 182 16 and and CCONJ crl-14227 182 17 performance performance NOUN crl-14227 182 18 measure measure NOUN crl-14227 182 19 data datum NOUN crl-14227 182 20 suggest suggest VERB crl-14227 182 21 a a DET crl-14227 182 22 number number NOUN crl-14227 182 23 of of ADP crl-14227 182 24 possible possible ADJ crl-14227 182 25 strategies strategy NOUN crl-14227 182 26 . . PUNCT crl-14227 183 1 two two NUM crl-14227 183 2 different different ADJ crl-14227 183 3 but but CCONJ crl-14227 183 4 related related ADJ crl-14227 183 5 areas area NOUN crl-14227 183 6 where where SCONJ crl-14227 183 7 strategies strategy NOUN crl-14227 183 8 will will AUX crl-14227 183 9 have have VERB crl-14227 183 10 to to PART crl-14227 183 11 be be AUX crl-14227 183 12 developed develop VERB crl-14227 183 13 to to PART crl-14227 183 14 increase increase VERB crl-14227 183 15 their their PRON crl-14227 183 16 use use NOUN crl-14227 183 17 in in ADP crl-14227 183 18 academic academic ADJ crl-14227 183 19 libraries library NOUN crl-14227 183 20 are be AUX crl-14227 183 21 at at ADP crl-14227 183 22 • • PROPN crl-14227 183 23 the the DET crl-14227 183 24 professional professional ADJ crl-14227 183 25 level level NOUN crl-14227 183 26 ; ; PUNCT crl-14227 183 27 • • VERB crl-14227 183 28 the the DET crl-14227 183 29 organizational organizational ADJ crl-14227 183 30 level level NOUN crl-14227 183 31 . . PUNCT crl-14227 184 1 professional professional ADJ crl-14227 184 2 level level NOUN crl-14227 184 3 strategies strategy NOUN crl-14227 184 4 1 1 NUM crl-14227 184 5 . . PUNCT crl-14227 184 6 assess assess VERB crl-14227 184 7 and and CCONJ crl-14227 184 8 increase increase VERB crl-14227 184 9 the the DET crl-14227 184 10 degree degree NOUN crl-14227 184 11 of of ADP crl-14227 184 12 commitment commitment NOUN crl-14227 184 13 that that PRON crl-14227 184 14 can can AUX crl-14227 184 15 be be AUX crl-14227 184 16 focused focus VERB crl-14227 184 17 on on ADP crl-14227 184 18 the the DET crl-14227 184 19 development development NOUN crl-14227 184 20 of of ADP crl-14227 184 21 appropriate appropriate ADJ crl-14227 184 22 methodologies methodology NOUN crl-14227 184 23 . . PUNCT crl-14227 185 1 there there PRON crl-14227 185 2 may may AUX crl-14227 185 3 not not PART crl-14227 185 4 be be AUX crl-14227 185 5 adequate adequate ADJ crl-14227 185 6 support support NOUN crl-14227 185 7 from from ADP crl-14227 185 8 the the DET crl-14227 185 9 academic academic ADJ crl-14227 185 10 library library NOUN crl-14227 185 11 professional professional ADJ crl-14227 185 12 community community NOUN crl-14227 185 13 at at ADP crl-14227 185 14 this this DET crl-14227 185 15 time time NOUN crl-14227 185 16 to to PART crl-14227 185 17 mount mount VERB crl-14227 185 18 an an DET crl-14227 185 19 effort effort NOUN crl-14227 185 20 for for ADP crl-14227 185 21 the the DET crl-14227 185 22 development development NOUN crl-14227 185 23 of of ADP crl-14227 185 24 cost cost NOUN crl-14227 185 25 and and CCONJ crl-14227 185 26 performance performance NOUN crl-14227 185 27 measure measure NOUN crl-14227 185 28 methodologies methodology NOUN crl-14227 185 29 . . PUNCT crl-14227 186 1 while while SCONJ crl-14227 186 2 there there PRON crl-14227 186 3 clearly clearly ADV crl-14227 186 4 is be AUX crl-14227 186 5 much much ADJ crl-14227 186 6 talk talk NOUN crl-14227 186 7 about about ADP crl-14227 186 8 the the DET crl-14227 186 9 topic topic NOUN crl-14227 186 10 , , PUNCT crl-14227 186 11 specific specific ADJ crl-14227 186 12 actions action NOUN crl-14227 186 13 and and CCONJ crl-14227 186 14 products product NOUN crl-14227 186 15 have have AUX crl-14227 186 16 been be AUX crl-14227 186 17 few few ADJ crl-14227 186 18 . . PUNCT crl-14227 187 1 30 30 NUM crl-14227 187 2 to to PART crl-14227 187 3 have have AUX crl-14227 187 4 a a DET crl-14227 187 5 significant significant ADJ crl-14227 187 6 impact impact NOUN crl-14227 187 7 on on ADP crl-14227 187 8 the the DET crl-14227 187 9 academic academic ADJ crl-14227 187 10 library library NOUN crl-14227 187 11 professional professional PROPN crl-14227 187 12 community community NOUN crl-14227 187 13 , , PUNCT crl-14227 187 14 a a DET crl-14227 187 15 commitment commitment NOUN crl-14227 187 16 to to ADP crl-14227 187 17 such such DET crl-14227 187 18 a a DET crl-14227 187 19 project project NOUN crl-14227 187 20 will will AUX crl-14227 187 21 be be AUX crl-14227 187 22 necessary necessary ADJ crl-14227 187 23 from from ADP crl-14227 187 24 recognized recognize VERB crl-14227 187 25 leaders leader NOUN crl-14227 187 26 in in ADP crl-14227 187 27 academic academic ADJ crl-14227 187 28 libraries library NOUN crl-14227 187 29 , , PUNCT crl-14227 187 30 professional professional ADJ crl-14227 187 31 associations association NOUN crl-14227 187 32 such such ADJ crl-14227 187 33 as as ADP crl-14227 187 34 the the DET crl-14227 187 35 association association NOUN crl-14227 187 36 of of ADP crl-14227 187 37 college college NOUN crl-14227 187 38 andresearch andresearch NOUN crl-14227 187 39 libraries library NOUN crl-14227 187 40 ( ( PUNCT crl-14227 187 41 acrl acrl ADJ crl-14227 187 42 ) ) PUNCT crl-14227 187 43 , , PUNCT crl-14227 187 44 with with ADP crl-14227 187 45 direct direct ADJ crl-14227 187 46 support support NOUN crl-14227 187 47 from from ADP crl-14227 187 48 the the DET crl-14227 187 49 association association NOUN crl-14227 187 50 of of ADP crl-14227 187 51 research research NOUN crl-14227 187 52 libraries library NOUN crl-14227 187 53 ( ( PUNCT crl-14227 187 54 arl arl PROPN crl-14227 187 55 ) ) PUNCT crl-14227 187 56 , , PUNCT crl-14227 187 57 the the DET crl-14227 187 58 council council NOUN crl-14227 187 59 on on ADP crl-14227 187 60 library library NOUN crl-14227 187 61 resources resource NOUN crl-14227 187 62 ( ( PUNCT crl-14227 187 63 clr clr PROPN crl-14227 187 64 ) ) PUNCT crl-14227 187 65 , , PUNCT crl-14227 187 66 and and CCONJ crl-14227 187 67 perhaps perhaps ADV crl-14227 187 68 other other ADJ crl-14227 187 69 potential potential ADJ crl-14227 187 70 funding funding NOUN crl-14227 187 71 agencies agency NOUN crl-14227 187 72 . . PUNCT crl-14227 188 1 individual individual ADJ crl-14227 188 2 library library NOUN crl-14227 188 3 subscriptions subscription NOUN crl-14227 188 4 to to PART crl-14227 188 5 support support VERB crl-14227 188 6 research research NOUN crl-14227 188 7 and and CCONJ crl-14227 188 8 development development NOUN crl-14227 188 9 programs program NOUN crl-14227 188 10 are be AUX crl-14227 188 11 an an DET crl-14227 188 12 excellent excellent ADJ crl-14227 188 13 strategy strategy NOUN crl-14227 188 14 that that PRON crl-14227 188 15 public public ADJ crl-14227 188 16 libraries library NOUN crl-14227 188 17 have have AUX crl-14227 188 18 used use VERB crl-14227 188 19 successfully successfully ADV crl-14227 188 20 to to PART crl-14227 188 21 increase increase VERB crl-14227 188 22 commitment commitment NOUN crl-14227 188 23 to to ADP crl-14227 188 24 such such ADJ crl-14227 188 25 projects project NOUN crl-14227 188 26 . . PUNCT crl-14227 189 1 for for ADP crl-14227 189 2 example example NOUN crl-14227 189 3 , , PUNCT crl-14227 189 4 the the DET crl-14227 189 5 " " PUNCT crl-14227 189 6 public public ADJ crl-14227 189 7 library library NOUN crl-14227 189 8 development development NOUN crl-14227 189 9 project project NOUN crl-14227 189 10 '' '' PUNCT crl-14227 189 11 is be AUX crl-14227 189 12 sponsored sponsor VERB crl-14227 189 13 by by ADP crl-14227 189 14 pla pla NOUN crl-14227 189 15 , , PUNCT crl-14227 189 16 cosla cosla PROPN crl-14227 189 17 , , PUNCT crl-14227 189 18 and and CCONJ crl-14227 189 19 the the DET crl-14227 189 20 ulc ulc PROPN crl-14227 189 21 . . PUNCT crl-14227 190 1 some some DET crl-14227 190 2 thirty thirty NUM crl-14227 190 3 state state NOUN crl-14227 190 4 library library NOUN crl-14227 190 5 agencies agency NOUN crl-14227 190 6 and and CCONJ crl-14227 190 7 more more ADJ crl-14227 190 8 than than ADP crl-14227 190 9 sixty sixty NUM crl-14227 190 10 public public ADJ crl-14227 190 11 libraries library NOUN crl-14227 190 12 are be AUX crl-14227 190 13 funding fund VERB crl-14227 190 14 the the DET crl-14227 190 15 project project NOUN crl-14227 190 16 - - PUNCT crl-14227 190 17 each each PRON crl-14227 190 18 contributing contribute VERB crl-14227 190 19 between between ADP crl-14227 190 20 $ $ SYM crl-14227 190 21 500 500 NUM crl-14227 190 22 and and CCONJ crl-14227 190 23 $ $ SYM crl-14227 190 24 6,000 6,000 NUM crl-14227 190 25 . . PUNCT crl-14227 191 1 such such ADJ crl-14227 191 2 funding funding NOUN crl-14227 191 3 strategies strategy NOUN crl-14227 191 4 lead lead VERB crl-14227 191 5 to to ADP crl-14227 191 6 commitment commitment NOUN crl-14227 191 7 and and CCONJ crl-14227 191 8 a a DET crl-14227 191 9 sense sense NOUN crl-14227 191 10 of of ADP crl-14227 191 11 '' '' PUNCT crl-14227 191 12 owning own VERB crl-14227 191 13 '' '' PUNCT crl-14227 191 14 a a DET crl-14227 191 15 part part NOUN crl-14227 191 16 of of ADP crl-14227 191 17 the the DET crl-14227 191 18 project project NOUN crl-14227 191 19 . . PUNCT crl-14227 192 1 2 2 X crl-14227 192 2 . . X crl-14227 192 3 coordinate coordinate VERB crl-14227 192 4 leadership leadership NOUN crl-14227 192 5 and and CCONJ crl-14227 192 6 planning plan VERB crl-14227 192 7 for for ADP crl-14227 192 8 developing develop VERB crl-14227 192 9 the the DET crl-14227 192 10 methodologies methodology NOUN crl-14227 192 11 . . PUNCT crl-14227 193 1 assuming assume VERB crl-14227 193 2 a a DET crl-14227 193 3 potential potential ADJ crl-14227 193 4 commitment commitment NOUN crl-14227 193 5 to to ADP crl-14227 193 6 such such ADJ crl-14227 193 7 projects project NOUN crl-14227 193 8 will will AUX crl-14227 193 9 materialize materialize VERB crl-14227 193 10 , , PUNCT crl-14227 193 11 a a DET crl-14227 193 12 coordinated coordinated ADJ crl-14227 193 13 plan plan NOUN crl-14227 193 14 and and CCONJ crl-14227 193 15 vigorous vigorous ADJ crl-14227 193 16 leadership leadership NOUN crl-14227 193 17 are be AUX crl-14227 193 18 needed need VERB crl-14227 193 19 to to ADP crl-14227 193 20 a a DET crl-14227 193 21 view view NOUN crl-14227 193 22 from from ADP crl-14227 193 23 the the DET crl-14227 193 24 trenches trench NOUN crl-14227 193 25 331 331 NUM crl-14227 193 26 • • PROPN crl-14227 193 27 clarify clarify VERB crl-14227 193 28 the the DET crl-14227 193 29 objectives objective NOUN crl-14227 193 30 and and CCONJ crl-14227 193 31 content content NOUN crl-14227 193 32 for for ADP crl-14227 193 33 a a DET crl-14227 193 34 development development NOUN crl-14227 193 35 program program NOUN crl-14227 193 36 related relate VERB crl-14227 193 37 to to ADP crl-14227 193 38 costing cost VERB crl-14227 193 39 and and CCONJ crl-14227 193 40 performance performance NOUN crl-14227 193 41 measures measure NOUN crl-14227 193 42 for for ADP crl-14227 193 43 academic academic ADJ crl-14227 193 44 libraries library NOUN crl-14227 193 45 ; ; PUNCT crl-14227 193 46 • • VERB crl-14227 193 47 seek seek VERB crl-14227 193 48 and and CCONJ crl-14227 193 49 obtain obtain VERB crl-14227 193 50 funding funding NOUN crl-14227 193 51 to to PART crl-14227 193 52 support support VERB crl-14227 193 53 research research NOUN crl-14227 193 54 and and CCONJ crl-14227 193 55 development development NOUN crl-14227 193 56 in in ADP crl-14227 193 57 the the DET crl-14227 193 58 areas area NOUN crl-14227 193 59 of of ADP crl-14227 193 60 academic academic ADJ crl-14227 193 61 library library NOUN crl-14227 193 62 cost cost NOUN crl-14227 193 63 and and CCONJ crl-14227 193 64 performance performance NOUN crl-14227 193 65 measure measure NOUN crl-14227 193 66 methodologies methodology NOUN crl-14227 193 67 ; ; PUNCT crl-14227 193 68 • • VERB crl-14227 193 69 identify identify VERB crl-14227 193 70 and and CCONJ crl-14227 193 71 obtain obtain VERB crl-14227 193 72 the the DET crl-14227 193 73 support support NOUN crl-14227 193 74 from from ADP crl-14227 193 75 a a DET crl-14227 193 76 wide wide ADJ crl-14227 193 77 range range NOUN crl-14227 193 78 of of ADP crl-14227 193 79 academic academic ADJ crl-14227 193 80 library library NOUN crl-14227 193 81 leaders leader NOUN crl-14227 193 82 . . PUNCT crl-14227 194 1 to to PART crl-14227 194 2 participate participate VERB crl-14227 194 3 in in ADP crl-14227 194 4 such such ADJ crl-14227 194 5 projects project NOUN crl-14227 194 6 . . PUNCT crl-14227 195 1 the the DET crl-14227 195 2 primary primary ADJ crl-14227 195 3 players player NOUN crl-14227 195 4 have have AUX crl-14227 195 5 been be AUX crl-14227 195 6 arl arl PROPN crl-14227 195 7 and and CCONJ crl-14227 195 8 clr clr PROPN crl-14227 195 9 . . PUNCT crl-14227 196 1 significant significant ADJ crl-14227 196 2 direct direct ADJ crl-14227 196 3 participation participation NOUN crl-14227 196 4 by by ADP crl-14227 196 5 acrl acrl ADJ crl-14227 196 6 , , PUNCT crl-14227 196 7 federal federal ADJ crl-14227 196 8 and/or and/or CCONJ crl-14227 196 9 private private ADJ crl-14227 196 10 funding funding NOUN crl-14227 196 11 agencies agency NOUN crl-14227 196 12 , , PUNCT crl-14227 196 13 and and CCONJ crl-14227 196 14 direct direct ADJ crl-14227 196 15 involvement involvement NOUN crl-14227 196 16 from from ADP crl-14227 196 17 . . PUNCT crl-14227 197 1 major major ADJ crl-14227 197 2 academic academic ADJ crl-14227 197 3 libraries library NOUN crl-14227 197 4 in in ADP crl-14227 197 5 this this DET crl-14227 197 6 country country NOUN crl-14227 197 7 has have AUX crl-14227 197 8 yet yet ADV crl-14227 197 9 to to PART crl-14227 197 10 occur occur VERB crl-14227 197 11 . . PUNCT crl-14227 198 1 the the DET crl-14227 198 2 success success NOUN crl-14227 198 3 that that PRON crl-14227 198 4 public public ADJ crl-14227 198 5 and and CCONJ crl-14227 198 6 state state NOUN crl-14227 198 7 libraries library NOUN crl-14227 198 8 have have AUX crl-14227 198 9 achieved achieve VERB crl-14227 198 10 is be AUX crl-14227 198 11 due due ADJ crl-14227 198 12 largely largely ADV crl-14227 198 13 to to ADP crl-14227 198 14 long long ADJ crl-14227 198 15 - - PUNCT crl-14227 198 16 term term NOUN crl-14227 198 17 coordinated coordinated ADJ crl-14227 198 18 leadership leadership NOUN crl-14227 198 19 and and CCONJ crl-14227 198 20 planning planning NOUN crl-14227 198 21 . . PUNCT crl-14227 199 1 the the DET crl-14227 199 2 pla pla NOUN crl-14227 199 3 activities activity NOUN crl-14227 199 4 have have AUX crl-14227 199 5 covered cover VERB crl-14227 199 6 more more ADJ crl-14227 199 7 than than ADP crl-14227 199 8 fifteen fifteen NUM crl-14227 199 9 years year NOUN crl-14227 199 10 of of ADP crl-14227 199 11 concerted concerted ADJ crl-14227 199 12 efforts effort NOUN crl-14227 199 13 ; ; PUNCT crl-14227 199 14 the the DET crl-14227 199 15 state state NOUN crl-14227 199 16 library library NOUN crl-14227 199 17 in in ADP crl-14227 199 18 oklahoma oklahoma PROPN crl-14227 199 19 has have AUX crl-14227 199 20 been be AUX crl-14227 199 21 involved involve VERB crl-14227 199 22 in in ADP crl-14227 199 23 research research NOUN crl-14227 199 24 and and CCONJ crl-14227 199 25 development development NOUN crl-14227 199 26 on on ADP crl-14227 199 27 planning planning NOUN crl-14227 199 28 and and CCONJ crl-14227 199 29 performance performance NOUN crl-14227 199 30 measures measure NOUN crl-14227 199 31 for for ADP crl-14227 199 32 six six NUM crl-14227 199 33 years year NOUN crl-14227 199 34 . . PUNCT crl-14227 200 1 both both PRON crl-14227 200 2 have have AUX crl-14227 200 3 spent spend VERB crl-14227 200 4 considerable considerable ADJ crl-14227 200 5 resources resource NOUN crl-14227 200 6 to to PART crl-14227 200 7 produce produce VERB crl-14227 200 8 and and CCONJ crl-14227 200 9 test test VERB crl-14227 200 10 practical practical ADJ crl-14227 200 11 , , PUNCT crl-14227 200 12 usuable usuable ADJ crl-14227 200 13 manuals manual NOUN crl-14227 200 14 . . PUNCT crl-14227 201 1 more more ADV crl-14227 201 2 importantly importantly ADV crl-14227 201 3 , , PUNCT crl-14227 201 4 the the DET crl-14227 201 5 research research NOUN crl-14227 201 6 and and CCONJ crl-14227 201 7 development development NOUN crl-14227 201 8 products product NOUN crl-14227 201 9 from from ADP crl-14227 201 10 pla pla NOUN crl-14227 201 11 , , PUNCT crl-14227 201 12 state state NOUN crl-14227 201 13 library library NOUN crl-14227 201 14 agencies agency NOUN crl-14227 201 15 , , PUNCT crl-14227 201 16 individual individual ADJ crl-14227 201 17 public public ADJ crl-14227 201 18 libraries library NOUN crl-14227 201 19 , , PUNCT crl-14227 201 20 and and CCONJ crl-14227 201 21 individual individual ADJ crl-14227 201 22 researchers researcher NOUN crl-14227 201 23 and and CCONJ crl-14227 201 24 consultants consultant NOUN crl-14227 201 25 have have AUX crl-14227 201 26 significantly significantly ADV crl-14227 201 27 benefited benefit VERB crl-14227 201 28 from from ADP crl-14227 201 29 the the DET crl-14227 201 30 contributions contribution NOUN crl-14227 201 31 of of ADP crl-14227 201 32 each each DET crl-14227 201 33 other other ADJ crl-14227 201 34 . . PUNCT crl-14227 202 1 3 3 X crl-14227 202 2 . . X crl-14227 202 3 increase increase VERB crl-14227 202 4 academic academic ADJ crl-14227 202 5 librarian librarian ADJ crl-14227 202 6 awareness awareness NOUN crl-14227 202 7 of of ADP crl-14227 202 8 the the DET crl-14227 202 9 importance importance NOUN crl-14227 202 10 and and CCONJ crl-14227 202 11 potential potential ADJ crl-14227 202 12 applications application NOUN crl-14227 202 13 of of ADP crl-14227 202 14 these these DET crl-14227 202 15 methodologies methodology NOUN crl-14227 202 16 . . PUNCT crl-14227 203 1 as as SCONJ crl-14227 203 2 the the DET crl-14227 203 3 results result NOUN crl-14227 203 4 from from ADP crl-14227 203 5 this this DET crl-14227 203 6 study study NOUN crl-14227 203 7 suggest suggest VERB crl-14227 203 8 , , PUNCT crl-14227 203 9 a a DET crl-14227 203 10 major major ADJ crl-14227 203 11 effort effort NOUN crl-14227 203 12 must must AUX crl-14227 203 13 be be AUX crl-14227 203 14 mounted mount VERB crl-14227 203 15 to to PART crl-14227 203 16 '' '' PUNCT crl-14227 203 17 sell sell VERB crl-14227 203 18 '' '' PUNCT crl-14227 203 19 academic academic ADJ crl-14227 203 20 librarians librarian NOUN crl-14227 203 21 and and CCONJ crl-14227 203 22 their their PRON crl-14227 203 23 directors director NOUN crl-14227 203 24 on on ADP crl-14227 203 25 the the DET crl-14227 203 26 importance importance NOUN crl-14227 203 27 of of ADP crl-14227 203 28 and and CCONJ crl-14227 203 29 applications application NOUN crl-14227 203 30 resulting result VERB crl-14227 203 31 from from ADP crl-14227 203 32 costing cost VERB crl-14227 203 33 and and CCONJ crl-14227 203 34 performance performance NOUN crl-14227 203 35 measure measure NOUN crl-14227 203 36 methodologies methodology NOUN crl-14227 203 37 . . PUNCT crl-14227 204 1 specific specific ADJ crl-14227 204 2 areas area NOUN crl-14227 204 3 where where SCONJ crl-14227 204 4 increased increase VERB crl-14227 204 5 awareness awareness NOUN crl-14227 204 6 is be AUX crl-14227 204 7 necessary necessary ADJ crl-14227 204 8 include include VERB crl-14227 204 9 • • VERB crl-14227 204 10 explaining explain VERB crl-14227 204 11 their their PRON crl-14227 204 12 purpose purpose NOUN crl-14227 204 13 for for ADP crl-14227 204 14 library library PROPN crl-14227 204 15 administration administration NOUN crl-14227 204 16 ; ; PUNCT crl-14227 204 17 • • X crl-14227 204 18 describing describe VERB crl-14227 204 19 the the DET crl-14227 204 20 current current ADJ crl-14227 204 21 status status NOUN crl-14227 204 22 of of ADP crl-14227 204 23 the the DET crl-14227 204 24 methodologies methodology NOUN crl-14227 204 25 and and CCONJ crl-14227 204 26 how how SCONJ crl-14227 204 27 they they PRON crl-14227 204 28 can can AUX crl-14227 204 29 be be AUX crl-14227 204 30 developed develop VERB crl-14227 204 31 and and CCONJ crl-14227 204 32 computed compute VERB crl-14227 204 33 ; ; PUNCT crl-14227 205 1 • • VERB crl-14227 205 2 relating relate VERB crl-14227 205 3 the the DET crl-14227 205 4 measures measure NOUN crl-14227 205 5 to to PART crl-14227 205 6 library library NOUN crl-14227 205 7 decision decision NOUN crl-14227 205 8 making making NOUN crl-14227 205 9 and and CCONJ crl-14227 205 10 planning planning NOUN crl-14227 205 11 , , PUNCT crl-14227 205 12 and and CCONJ crl-14227 205 13 to to ADP crl-14227 205 14 increasing increase VERB crl-14227 205 15 overall overall ADJ crl-14227 205 16 library library NOUN crl-14227 205 17 effectiveness effectiveness NOUN crl-14227 205 18 . . PUNCT crl-14227 206 1 although although SCONJ crl-14227 206 2 this this PRON crl-14227 206 3 will will AUX crl-14227 206 4 not not PART crl-14227 206 5 occur occur VERB crl-14227 206 6 overnight overnight ADV crl-14227 206 7 , , PUNCT crl-14227 206 8 greater great ADJ crl-14227 206 9 national national ADJ crl-14227 206 10 attention attention NOUN crl-14227 206 11 is be AUX crl-14227 206 12 needed need VERB crl-14227 206 13 . . PUNCT crl-14227 207 1 332 332 NUM crl-14227 207 2 college college PROPN crl-14227 207 3 & & CCONJ crl-14227 207 4 research research PROPN crl-14227 207 5 libraries librarie VERB crl-14227 207 6 many many ADJ crl-14227 207 7 academic academic ADJ crl-14227 207 8 librarians librarian NOUN crl-14227 207 9 are be AUX crl-14227 207 10 unconvinced unconvinced ADJ crl-14227 207 11 that that SCONJ crl-14227 207 12 these these DET crl-14227 207 13 data datum NOUN crl-14227 207 14 are be AUX crl-14227 207 15 either either ADV crl-14227 207 16 nec'essary nec'essary ADJ crl-14227 207 17 or or CCONJ crl-14227 207 18 would would AUX crl-14227 207 19 contribute contribute VERB crl-14227 207 20 to to ADP crl-14227 207 21 increasing increase VERB crl-14227 207 22 the the DET crl-14227 207 23 quality quality NOUN crl-14227 207 24 of of ADP crl-14227 207 25 library library NOUN crl-14227 207 26 services service NOUN crl-14227 207 27 . . PUNCT crl-14227 208 1 academic academic ADJ crl-14227 208 2 library library NOUN crl-14227 208 3 leadership leadership NOUN crl-14227 208 4 has have AUX crl-14227 208 5 increased increase VERB crl-14227 208 6 the the DET crl-14227 208 7 professional professional ADJ crl-14227 208 8 community community NOUN crl-14227 208 9 's 's PART crl-14227 208 10 awareness awareness NOUN crl-14227 208 11 of of ADP crl-14227 208 12 other other ADJ crl-14227 208 13 key key ADJ crl-14227 208 14 issues issue NOUN crl-14227 208 15 such such ADJ crl-14227 208 16 as as ADP crl-14227 208 17 library library NOUN crl-14227 208 18 education education NOUN crl-14227 208 19 , , PUNCT crl-14227 208 20 preservation preservation NOUN crl-14227 208 21 , , PUNCT crl-14227 208 22 and and CCONJ crl-14227 208 23 producing produce VERB crl-14227 208 24 compatible compatible ADJ crl-14227 208 25 machinereadable machinereadable ADJ crl-14227 208 26 bibliographic bibliographic ADJ crl-14227 208 27 records record NOUN crl-14227 208 28 . . PUNCT crl-14227 209 1 it it PRON crl-14227 209 2 should should AUX crl-14227 209 3 be be AUX crl-14227 209 4 done do VERB crl-14227 209 5 here here ADV crl-14227 209 6 as as ADV crl-14227 209 7 well well ADV crl-14227 209 8 . . PUNCT crl-14227 210 1 31 31 NUM crl-14227 210 2 organizational organizational ADJ crl-14227 210 3 level level NOUN crl-14227 210 4 strategies strategy NOUN crl-14227 210 5 1 1 NUM crl-14227 210 6 . . PUNCT crl-14227 210 7 review review VERB crl-14227 210 8 existing exist VERB crl-14227 210 9 management management NOUN crl-14227 210 10 styles style NOUN crl-14227 210 11 and and CCONJ crl-14227 210 12 organizational organizational ADJ crl-14227 210 13 climates climate NOUN crl-14227 210 14 within within ADP crl-14227 210 15 the the DET crl-14227 210 16 academic academic ADJ crl-14227 210 17 library library NOUN crl-14227 210 18 . . PUNCT crl-14227 211 1 the the DET crl-14227 211 2 results result NOUN crl-14227 211 3 from from ADP crl-14227 211 4 this this DET crl-14227 211 5 study study NOUN crl-14227 211 6 indicated indicate VERB crl-14227 211 7 that that SCONJ crl-14227 211 8 in in ADP crl-14227 211 9 some some DET crl-14227 211 10 instances instance NOUN crl-14227 211 11 the the DET crl-14227 211 12 director director NOUN crl-14227 211 13 's 's PART crl-14227 211 14 management management NOUN crl-14227 211 15 style style NOUN crl-14227 211 16 and and CCONJ crl-14227 211 17 the the DET crl-14227 211 18 library library NOUN crl-14227 211 19 's 's PART crl-14227 211 20 existing exist VERB crl-14227 211 21 organizational organizational ADJ crl-14227 211 22 climate climate NOUN crl-14227 211 23 would would AUX crl-14227 211 24 not not PART crl-14227 211 25 support support VERB crl-14227 211 26 cost cost NOUN crl-14227 211 27 and and CCONJ crl-14227 211 28 performance performance NOUN crl-14227 211 29 measure measure NOUN crl-14227 211 30 - - PUNCT crl-14227 211 31 based base VERB crl-14227 211 32 decision decision NOUN crl-14227 211 33 making making NOUN crl-14227 211 34 . . PUNCT crl-14227 212 1 the the DET crl-14227 212 2 management management NOUN crl-14227 212 3 style style NOUN crl-14227 212 4 should should AUX crl-14227 212 5 include include VERB crl-14227 212 6 direct direct ADJ crl-14227 212 7 support support NOUN crl-14227 212 8 for for ADP crl-14227 212 9 information information NOUN crl-14227 212 10 resources resource NOUN crl-14227 212 11 management management NOUN crl-14227 212 12 ( ( PUNCT crl-14227 212 13 irm irm NOUN crl-14227 212 14 ) ) PUNCT crl-14227 212 15 principles principle NOUN crl-14227 212 16 , , PUNCT crl-14227 212 17 including include VERB crl-14227 212 18 : : PUNCT crl-14227 212 19 • • PROPN crl-14227 212 20 organizational organizational ADJ crl-14227 212 21 information information NOUN crl-14227 212 22 resources resource NOUN crl-14227 212 23 must must AUX crl-14227 212 24 be be AUX crl-14227 212 25 carefully carefully ADV crl-14227 212 26 identified identify VERB crl-14227 212 27 and and CCONJ crl-14227 212 28 those those PRON crl-14227 212 29 that that PRON crl-14227 212 30 contribute contribute VERB crl-14227 212 31 to to ADP crl-14227 212 32 the the DET crl-14227 212 33 increased increase VERB crl-14227 212 34 effectiveness effectiveness NOUN crl-14227 212 35 , , PUNCT crl-14227 212 36 efficiency efficiency NOUN crl-14227 212 37 , , PUNCT crl-14227 212 38 or or CCONJ crl-14227 212 39 productivity productivity NOUN crl-14227 212 40 of of ADP crl-14227 212 41 the the DET crl-14227 212 42 organization organization NOUN crl-14227 212 43 acquired acquire VERB crl-14227 212 44 and and CCONJ crl-14227 212 45 exploited exploit VERB crl-14227 212 46 . . PUNCT crl-14227 213 1 • • VERB crl-14227 213 2 the the DET crl-14227 213 3 quality quality NOUN crl-14227 213 4 of of ADP crl-14227 213 5 library library NOUN crl-14227 213 6 decision decision NOUN crl-14227 213 7 making making NOUN crl-14227 213 8 . . PUNCT crl-14227 214 1 and and CCONJ crl-14227 214 2 planning planning NOUN crl-14227 214 3 is be AUX crl-14227 214 4 directly directly ADV crl-14227 214 5 dependent dependent ADJ crl-14227 214 6 on on ADP crl-14227 214 7 the the DET crl-14227 214 8 ability ability NOUN crl-14227 214 9 of of ADP crl-14227 214 10 the the DET crl-14227 214 11 organization organization NOUN crl-14227 214 12 to to PART crl-14227 214 13 manage manage VERB crl-14227 214 14 cost cost NOUN crl-14227 214 15 and and CCONJ crl-14227 214 16 performance performance NOUN crl-14227 214 17 measure measure NOUN crl-14227 214 18 data datum NOUN crl-14227 214 19 . . PUNCT crl-14227 215 1 • • VERB crl-14227 215 2 a a DET crl-14227 215 3 carefully carefully ADV crl-14227 215 4 established establish VERB crl-14227 215 5 plan plan NOUN crl-14227 215 6 for for ADP crl-14227 215 7 using use VERB crl-14227 215 8 organizational organizational ADJ crl-14227 215 9 information information NOUN crl-14227 215 10 resources resource NOUN crl-14227 215 11 is be AUX crl-14227 215 12 essential essential ADJ crl-14227 215 13 . . PUNCT crl-14227 216 1 • • INTJ crl-14227 216 2 all all DET crl-14227 216 3 librarians librarian NOUN crl-14227 216 4 should should AUX crl-14227 216 5 have have VERB crl-14227 216 6 wide wide ADJ crl-14227 216 7 access access NOUN crl-14227 216 8 · · PUNCT crl-14227 216 9 and and CCONJ crl-14227 216 10 exposure exposure NOUN crl-14227 216 11 to to ADP crl-14227 216 12 these these DET crl-14227 216 13 resources resource NOUN crl-14227 216 14 . . PUNCT crl-14227 217 1 to to PART crl-14227 217 2 enhance enhance VERB crl-14227 217 3 the the DET crl-14227 217 4 use use NOUN crl-14227 217 5 of of ADP crl-14227 217 6 cost cost NOUN crl-14227 217 7 and and CCONJ crl-14227 217 8 performance performance NOUN crl-14227 217 9 measure measure NOUN crl-14227 217 10 data datum NOUN crl-14227 217 11 it it PRON crl-14227 217 12 will will AUX crl-14227 217 13 be be AUX crl-14227 217 14 necessary necessary ADJ crl-14227 217 15 to to PART crl-14227 217 16 understand understand VERB crl-14227 217 17 basic basic ADJ crl-14227 217 18 irm irm NOUN crl-14227 217 19 concepts concept NOUN crl-14227 217 20 and and CCONJ crl-14227 217 21 to to PART crl-14227 217 22 implement implement VERB crl-14227 217 23 specific specific ADJ crl-14227 217 24 methodologies methodology NOUN crl-14227 217 25 . . PUNCT crl-14227 218 1 secondly secondly ADV crl-14227 218 2 , , PUNCT crl-14227 218 3 the the DET crl-14227 218 4 organizational organizational ADJ crl-14227 218 5 climate climate NOUN crl-14227 218 6 of of ADP crl-14227 218 7 the the DET crl-14227 218 8 library library NOUN crl-14227 218 9 must must AUX crl-14227 218 10 support support VERB crl-14227 218 11 the the DET crl-14227 218 12 use use NOUN crl-14227 218 13 of of ADP crl-14227 218 14 cost cost NOUN crl-14227 218 15 and and CCONJ crl-14227 218 16 performance performance NOUN crl-14227 218 17 measure measure NOUN crl-14227 218 18 data datum NOUN crl-14227 218 19 for for ADP crl-14227 218 20 decision decision NOUN crl-14227 218 21 making making NOUN crl-14227 218 22 . . PUNCT crl-14227 219 1 organizational organizational ADJ crl-14227 219 2 climate climate NOUN crl-14227 219 3 is be AUX crl-14227 219 4 a a DET crl-14227 219 5 psychologically psychologically ADV crl-14227 219 6 based base VERB crl-14227 219 7 method method NOUN crl-14227 219 8 of of ADP crl-14227 219 9 describing describe VERB crl-14227 219 10 how how SCONJ crl-14227 219 11 peoples people NOUN crl-14227 219 12 ' ' PART crl-14227 219 13 value value NOUN crl-14227 219 14 systems system NOUN crl-14227 219 15 coexist coexist VERB crl-14227 219 16 with with ADP crl-14227 219 17 those those PRON crl-14227 219 18 of of ADP crl-14227 219 19 the the DET crl-14227 219 20 organization organization NOUN crl-14227 219 21 . . PUNCT crl-14227 220 1 measures measure NOUN crl-14227 220 2 of of ADP crl-14227 220 3 organizational organizational ADJ crl-14227 220 4 · · NUM crl-14227 220 5 climate climate NOUN crl-14227 220 6 have have AUX crl-14227 220 7 proven prove VERB crl-14227 220 8 to to PART crl-14227 220 9 be be AUX crl-14227 220 10 a a DET crl-14227 220 11 viable viable ADJ crl-14227 220 12 method method NOUN crl-14227 220 13 to to PART crl-14227 220 14 distinguish distinguish VERB crl-14227 220 15 and and CCONJ crl-14227 220 16 diagnose diagnose VERB crl-14227 220 17 an an DET crl-14227 220 18 organization organization NOUN crl-14227 220 19 's 's PART crl-14227 220 20 psychological psychological ADJ crl-14227 220 21 health health NOUN crl-14227 220 22 . . PUNCT crl-14227 221 1 a a DET crl-14227 221 2 validated validate VERB crl-14227 221 3 methodology methodology NOUN crl-14227 221 4 for for ADP crl-14227 221 5 assessing assess VERB crl-14227 221 6 academic academic ADJ crl-14227 221 7 library library NOUN crl-14227 221 8 organizational organizational PROPN crl-14227 221 9 july july PROPN crl-14227 221 10 1986 1986 NUM crl-14227 221 11 climates climate NOUN crl-14227 221 12 has have AUX crl-14227 221 13 been be AUX crl-14227 221 14 described describe VERB crl-14227 221 15 elsewhere elsewhere ADV crl-14227 221 16 . . PUNCT crl-14227 222 1 32 32 NUM crl-14227 222 2 ' ' NUM crl-14227 222 3 33 33 NUM crl-14227 222 4 2 2 NUM crl-14227 222 5 . . X crl-14227 222 6 increase increase VERB crl-14227 222 7 the the DET crl-14227 222 8 knowledge knowledge NOUN crl-14227 222 9 level level NOUN crl-14227 222 10 of of ADP crl-14227 222 11 the the DET crl-14227 222 12 importance importance NOUN crl-14227 222 13 and and CCONJ crl-14227 222 14 potential potential ADJ crl-14227 222 15 applications application NOUN crl-14227 222 16 of of ADP crl-14227 222 17 cost cost NOUN crl-14227 222 18 and and CCONJ crl-14227 222 19 performance performance NOUN crl-14227 222 20 measure measure NOUN crl-14227 222 21 data datum NOUN crl-14227 222 22 . . PUNCT crl-14227 223 1 a a DET crl-14227 223 2 program program NOUN crl-14227 223 3 to to PART crl-14227 223 4 · · PUNCT crl-14227 223 5 increase increase VERB crl-14227 223 6 academic academic ADJ crl-14227 223 7 librarians librarian NOUN crl-14227 223 8 ' ' PART crl-14227 223 9 knowledge knowledge NOUN crl-14227 223 10 should should AUX crl-14227 223 11 include include VERB crl-14227 223 12 both both DET crl-14227 223 13 technical technical ADJ crl-14227 223 14 skills skill NOUN crl-14227 223 15 and and CCONJ crl-14227 223 16 administrative administrative ADJ crl-14227 223 17 concepts concept NOUN crl-14227 223 18 : : PUNCT crl-14227 223 19 34 34 NUM crl-14227 223 20 • • ADJ crl-14227 223 21 philosophical philosophical ADJ crl-14227 223 22 underpinnings underpinning NOUN crl-14227 223 23 and and CCONJ crl-14227 223 24 justification justification NOUN crl-14227 223 25 for for ADP crl-14227 223 26 the the DET crl-14227 223 27 use use NOUN crl-14227 223 28 of of ADP crl-14227 223 29 cost cost NOUN crl-14227 223 30 and and CCONJ crl-14227 223 31 performance performance NOUN crl-14227 223 32 measure measure NOUN crl-14227 223 33 data datum NOUN crl-14227 223 34 in in ADP crl-14227 223 35 library library NOUN crl-14227 223 36 decision decision NOUN crl-14227 223 37 making making NOUN crl-14227 223 38 and and CCONJ crl-14227 223 39 planning plan VERB crl-14227 223 40 • • NUM crl-14227 223 41 background background NOUN crl-14227 223 42 information information NOUN crl-14227 223 43 describing describe VERB crl-14227 223 44 existing exist VERB crl-14227 223 45 methodologies methodology NOUN crl-14227 223 46 • • VERB crl-14227 223 47 in in ADP crl-14227 223 48 - - PUNCT crl-14227 223 49 house house NOUN crl-14227 223 50 training training NOUN crl-14227 223 51 sessions session NOUN crl-14227 223 52 about about ADP crl-14227 223 53 identifying identify VERB crl-14227 223 54 , , PUNCT crl-14227 223 55 collecting collecting NOUN crl-14227 223 56 , , PUNCT crl-14227 223 57 organizing organizing NOUN crl-14227 223 58 , , PUNCT crl-14227 223 59 analyzing analyze VERB crl-14227 223 60 , , PUNCT crl-14227 223 61 and and CCONJ crl-14227 223 62 reporting report VERB crl-14227 223 63 data datum NOUN crl-14227 223 64 • • NUM crl-14227 223 65 demonstrations demonstration NOUN crl-14227 223 66 about about ADP crl-14227 223 67 how how SCONJ crl-14227 223 68 the the DET crl-14227 223 69 individual individual ADJ crl-14227 223 70 academic academic ADJ crl-14227 223 71 librarians librarian NOUN crl-14227 223 72 can can AUX crl-14227 223 73 use use VERB crl-14227 223 74 specific specific ADJ crl-14227 223 75 data datum NOUN crl-14227 223 76 for for ADP crl-14227 223 77 decision decision NOUN crl-14227 223 78 making making NOUN crl-14227 223 79 and and CCONJ crl-14227 223 80 planning planning NOUN crl-14227 223 81 . . PUNCT crl-14227 224 1 clearly clearly ADV crl-14227 224 2 , , PUNCT crl-14227 224 3 a a DET crl-14227 224 4 broad broad ADJ crl-14227 224 5 range range NOUN crl-14227 224 6 of of ADP crl-14227 224 7 educational educational ADJ crl-14227 224 8 content content NOUN crl-14227 224 9 and and CCONJ crl-14227 224 10 formats format NOUN crl-14227 224 11 can can AUX crl-14227 224 12 be be AUX crl-14227 224 13 used use VERB crl-14227 224 14 to to PART crl-14227 224 15 increase increase VERB crl-14227 224 16 the the DET crl-14227 224 17 knowledge knowledge NOUN crl-14227 224 18 of of ADP crl-14227 224 19 library library NOUN crl-14227 224 20 professional professional ADJ crl-14227 224 21 staff staff NOUN crl-14227 224 22 about about ADP crl-14227 224 23 the the DET crl-14227 224 24 uses use NOUN crl-14227 224 25 and and CCONJ crl-14227 224 26 potential potential ADJ crl-14227 224 27 application application NOUN crl-14227 224 28 of of ADP crl-14227 224 29 these these DET crl-14227 224 30 data datum NOUN crl-14227 224 31 . . PUNCT crl-14227 225 1 but but CCONJ crl-14227 225 2 this this PRON crl-14227 225 3 must must AUX crl-14227 225 4 be be AUX crl-14227 225 5 individually individually ADV crl-14227 225 6 tailored tailor VERB crl-14227 225 7 to to ADP crl-14227 225 8 the the DET crl-14227 225 9 needs need NOUN crl-14227 225 10 of of ADP crl-14227 225 11 the the DET crl-14227 225 12 library library NOUN crl-14227 225 13 staff staff NOUN crl-14227 225 14 . . PUNCT crl-14227 226 1 3 3 X crl-14227 226 2 . . X crl-14227 226 3 develop develop VERB crl-14227 226 4 administrative administrative ADJ crl-14227 226 5 systems system NOUN crl-14227 226 6 that that PRON crl-14227 226 7 support support VERB crl-14227 226 8 the the DET crl-14227 226 9 identification identification NOUN crl-14227 226 10 , , PUNCT crl-14227 226 11 collection collection NOUN crl-14227 226 12 , , PUNCT crl-14227 226 13 organization organization NOUN crl-14227 226 14 , , PUNCT crl-14227 226 15 analysis analysis NOUN crl-14227 226 16 ; ; PUNCT crl-14227 226 17 and and CCONJ crl-14227 226 18 reporting reporting NOUN crl-14227 226 19 of of ADP crl-14227 226 20 cost cost NOUN crl-14227 226 21 and and CCONJ crl-14227 226 22 performance performance NOUN crl-14227 226 23 measure measure NOUN crl-14227 226 24 data datum NOUN crl-14227 226 25 . . PUNCT crl-14227 227 1 careful careful ADJ crl-14227 227 2 consideration consideration NOUN crl-14227 227 3 is be AUX crl-14227 227 4 needed need VERB crl-14227 227 5 to to PART crl-14227 227 6 design design VERB crl-14227 227 7 management management NOUN crl-14227 227 8 information information NOUN crl-14227 227 9 systems system NOUN crl-14227 227 10 ( ( PUNCT crl-14227 227 11 mis mis PROPN crl-14227 227 12 ) ) PUNCT crl-14227 227 13 and and CCONJ crl-14227 227 14 decision decision NOUN crl-14227 227 15 support support NOUN crl-14227 227 16 systems system NOUN crl-14227 227 17 ( ( PUNCT crl-14227 227 18 dss dss NOUN crl-14227 227 19 ) ) PUNCT crl-14227 227 20 that that PRON crl-14227 227 21 can can AUX crl-14227 227 22 assist assist VERB crl-14227 227 23 librarians librarian NOUN crl-14227 227 24 to to PART crl-14227 227 25 identify identify VERB crl-14227 227 26 , , PUNCT crl-14227 227 27 collect collect VERB crl-14227 227 28 , , PUNCT crl-14227 227 29 organize organize VERB crl-14227 227 30 , , PUNCT crl-14227 227 31 analyze analyze NOUN crl-14227 227 32 , , PUNCT crl-14227 227 33 and and CCONJ crl-14227 227 34 report report VERB crl-14227 227 35 the the DET crl-14227 227 36 data datum NOUN crl-14227 227 37 . . PUNCT crl-14227 228 1 35 35 NUM crl-14227 228 2 the the DET crl-14227 228 3 participants participant NOUN crl-14227 228 4 in in ADP crl-14227 228 5 the the DET crl-14227 228 6 interviews interview NOUN crl-14227 228 7 reported report VERB crl-14227 228 8 that that SCONJ crl-14227 228 9 there there PRON crl-14227 228 10 were be VERB crl-14227 228 11 few few ADJ crl-14227 228 12 structures structure NOUN crl-14227 228 13 in in ADP crl-14227 228 14 place place NOUN crl-14227 228 15 for for ADP crl-14227 228 16 a a DET crl-14227 228 17 regular regular ADJ crl-14227 228 18 , , PUNCT crl-14227 228 19 ongoing ongoing ADJ crl-14227 228 20 process process NOUN crl-14227 228 21 to to PART crl-14227 228 22 manage manage VERB crl-14227 228 23 the the DET crl-14227 228 24 cost cost NOUN crl-14227 228 25 data datum NOUN crl-14227 228 26 that that PRON crl-14227 228 27 was be AUX crl-14227 228 28 available available ADJ crl-14227 228 29 . . PUNCT crl-14227 229 1 typically typically ADV crl-14227 229 2 , , PUNCT crl-14227 229 3 they they PRON crl-14227 229 4 described describe VERB crl-14227 229 5 a a DET crl-14227 229 6 " " PUNCT crl-14227 229 7 reactive reactive ADJ crl-14227 229 8 " " PUNCT crl-14227 229 9 rather rather ADV crl-14227 229 10 than than ADP crl-14227 229 11 a a DET crl-14227 229 12 " " PUNCT crl-14227 229 13 proactive proactive ADJ crl-14227 229 14 " " PUNCT crl-14227 229 15 approach approach NOUN crl-14227 229 16 . . PUNCT crl-14227 230 1 although although SCONJ crl-14227 230 2 figure figure NOUN crl-14227 230 3 1 1 NUM crl-14227 230 4 represents represent VERB crl-14227 230 5 a a DET crl-14227 230 6 broad broad ADJ crl-14227 230 7 overview overview NOUN crl-14227 230 8 of of ADP crl-14227 230 9 the the DET crl-14227 230 10 reactive reactive ADJ crl-14227 230 11 and and CCONJ crl-14227 230 12 proactive proactive ADJ crl-14227 230 13 approaches approach NOUN crl-14227 230 14 , , PUNCT crl-14227 230 15 some some DET crl-14227 230 16 differences difference NOUN crl-14227 230 17 are be AUX crl-14227 230 18 important important ADJ crl-14227 230 19 to to PART crl-14227 230 20 note note VERB crl-14227 230 21 : : PUNCT crl-14227 230 22 • • VERB crl-14227 230 23 the the DET crl-14227 230 24 reactive reactive ADJ crl-14227 230 25 approach approach NOUN crl-14227 230 26 offers offer VERB crl-14227 230 27 neither neither CCONJ crl-14227 230 28 a a DET crl-14227 230 29 philosophy philosophy NOUN crl-14227 230 30 of of ADP crl-14227 230 31 organization organization NOUN crl-14227 230 32 information information NOUN crl-14227 230 33 management management NOUN crl-14227 230 34 nor nor CCONJ crl-14227 230 35 a a DET crl-14227 230 36 set set NOUN crl-14227 230 37 of of ADP crl-14227 230 38 specific specific ADJ crl-14227 230 39 objectives objective NOUN crl-14227 230 40 / / SYM crl-14227 230 41 policies policy NOUN crl-14227 230 42 for for ADP crl-14227 230 43 the the DET crl-14227 230 44 use use NOUN crl-14227 230 45 of of ADP crl-14227 230 46 cost cost NOUN crl-14227 230 47 and and CCONJ crl-14227 230 48 performance performance NOUN crl-14227 230 49 measure measure NOUN crl-14227 230 50 data datum NOUN crl-14227 230 51 . . PUNCT crl-14227 231 1 • • VERB crl-14227 231 2 the the DET crl-14227 231 3 proactive proactive ADJ crl-14227 231 4 system system NOUN crl-14227 231 5 calls call VERB crl-14227 231 6 for for ADP crl-14227 231 7 a a DET crl-14227 231 8 formal formal ADJ crl-14227 231 9 mis mis NOUN crl-14227 231 10 ordss ordss NOUN crl-14227 231 11 . . PUNCT crl-14227 232 1 • • VERB crl-14227 232 2 there there PRON crl-14227 232 3 are be VERB crl-14227 232 4 no no DET crl-14227 232 5 feedback feedback NOUN crl-14227 232 6 loops loop NOUN crl-14227 232 7 in in ADP crl-14227 232 8 the the DET crl-14227 232 9 reactive reactive ADJ crl-14227 232 10 approach approach NOUN crl-14227 232 11 : : PUNCT crl-14227 232 12 formal formal ADJ crl-14227 232 13 evaluation evaluation NOUN crl-14227 232 14 does do AUX crl-14227 232 15 not not PART crl-14227 232 16 take take VERB crl-14227 232 17 place place NOUN crl-14227 232 18 , , PUNCT crl-14227 232 19 integration integration NOUN crl-14227 232 20 of of ADP crl-14227 232 21 new new ADJ crl-14227 232 22 cost cost NOUN crl-14227 232 23 and and CCONJ crl-14227 232 24 performance performance NOUN crl-14227 232 25 measure measure NOUN crl-14227 232 26 data datum NOUN crl-14227 232 27 typil typil VERB crl-14227 232 28 c c NOUN crl-14227 232 29 ~ ~ PUNCT crl-14227 232 30 llly llly ADV crl-14227 232 31 does do AUX crl-14227 232 32 not not PART crl-14227 232 33 occur occur VERB crl-14227 232 34 , , PUNCT crl-14227 232 35 and and CCONJ crl-14227 232 36 thus thus ADV crl-14227 232 37 , , PUNCT crl-14227 232 38 no no DET crl-14227 232 39 assessment assessment NOUN crl-14227 232 40 can can AUX crl-14227 232 41 be be AUX crl-14227 232 42 made make VERB crl-14227 232 43 on on ADP crl-14227 232 44 the the DET crl-14227 232 45 reliability reliability NOUN crl-14227 232 46 and and CCONJ crl-14227 232 47 validity validity NOUN crl-14227 232 48 of of ADP crl-14227 232 49 the the DET crl-14227 232 50 data data NOUN crl-14227 232 51 . . PUNCT crl-14227 233 1 • • VERB crl-14227 233 2 wide wide ADJ crl-14227 233 3 accessibility accessibility NOUN crl-14227 233 4 to to ADP crl-14227 233 5 the the DET crl-14227 233 6 data datum NOUN crl-14227 233 7 is be AUX crl-14227 233 8 provided provide VERB crl-14227 233 9 in in ADP crl-14227 233 10 the the DET crl-14227 233 11 proactive proactive ADJ crl-14227 233 12 system system NOUN crl-14227 233 13 and and CCONJ crl-14227 233 14 data datum NOUN crl-14227 233 15 are be AUX crl-14227 233 16 integrated integrate VERB crl-14227 233 17 into into ADP crl-14227 233 18 organizational organizational ADJ crl-14227 233 19 decision decision NOUN crl-14227 233 20 making making NOUN crl-14227 233 21 and and CCONJ crl-14227 233 22 planning planning NOUN crl-14227 233 23 . . PUNCT crl-14227 234 1 as as SCONJ crl-14227 234 2 suggested suggest VERB crl-14227 234 3 earlier early ADV crl-14227 234 4 , , PUNCT crl-14227 234 5 the the DET crl-14227 234 6 reactive reactive ADJ crl-14227 234 7 approach approach NOUN crl-14227 234 8 best well ADV crl-14227 234 9 describes describe VERB crl-14227 234 10 the the DET crl-14227 234 11 libraries library NOUN crl-14227 234 12 as as SCONJ crl-14227 234 13 reported report VERB crl-14227 234 14 by by ADP crl-14227 234 15 the the DET crl-14227 234 16 interviewees interviewee NOUN crl-14227 234 17 . . PUNCT crl-14227 235 1 to to PART crl-14227 235 2 generate generate VERB crl-14227 235 3 usable usable ADJ crl-14227 235 4 data datum NOUN crl-14227 235 5 , , PUNCT crl-14227 235 6 an an DET crl-14227 235 7 organizational organizational ADJ crl-14227 235 8 system system NOUN crl-14227 235 9 must must AUX crl-14227 235 10 be be AUX crl-14227 235 11 in in ADP crl-14227 235 12 place place NOUN crl-14227 235 13 that that PRON crl-14227 235 14 recognizes recognize VERB crl-14227 235 15 the the DET crl-14227 235 16 interactive interactive ADJ crl-14227 235 17 aspects aspect NOUN crl-14227 235 18 of of ADP crl-14227 235 19 policy policy NOUN crl-14227 235 20 making making NOUN crl-14227 235 21 , , PUNCT crl-14227 235 22 encourages encourage VERB crl-14227 235 23 wide wide ADJ crl-14227 235 24 access access NOUN crl-14227 235 25 to to ADP crl-14227 235 26 the the DET crl-14227 235 27 data datum NOUN crl-14227 235 28 , , PUNCT crl-14227 235 29 and and CCONJ crl-14227 235 30 recognizes recognize VERB crl-14227 235 31 that that SCONJ crl-14227 235 32 empirical empirical ADJ crl-14227 235 33 data datum NOUN crl-14227 235 34 are be AUX crl-14227 235 35 used use VERB crl-14227 235 36 in in ADP crl-14227 235 37 a a DET crl-14227 235 38 much much ADV crl-14227 235 39 broader broad ADJ crl-14227 235 40 psychological psychological ADJ crl-14227 235 41 context context NOUN crl-14227 235 42 of of ADP crl-14227 235 43 organizational organizational ADJ crl-14227 235 44 politics politic NOUN crl-14227 235 45 , , PUNCT crl-14227 235 46 personalities personality NOUN crl-14227 235 47 , , PUNCT crl-14227 235 48 and and CCONJ crl-14227 235 49 conflicting conflicting ADJ crl-14227 235 50 objectives objective NOUN crl-14227 235 51 . . PUNCT crl-14227 236 1 the the DET crl-14227 236 2 proactive proactive ADJ crl-14227 236 3 approach approach NOUN crl-14227 236 4 shown show VERB crl-14227 236 5 in in ADP crl-14227 236 6 figure figure NOUN crl-14227 236 7 1 1 NUM crl-14227 236 8 can can AUX crl-14227 236 9 be be AUX crl-14227 236 10 designed design VERB crl-14227 236 11 to to PART crl-14227 236 12 accommodate accommodate VERB crl-14227 236 13 these these DET crl-14227 236 14 factors factor NOUN crl-14227 236 15 and and CCONJ crl-14227 236 16 still still ADV crl-14227 236 17 enhance enhance VERB crl-14227 236 18 rational rational ADJ crl-14227 236 19 decision decision NOUN crl-14227 236 20 making making NOUN crl-14227 236 21 ; ; PUNCT crl-14227 236 22 the the DET crl-14227 236 23 reactive reactive ADJ crl-14227 236 24 approach approach NOUN crl-14227 236 25 discourages discourage VERB crl-14227 236 26 rational rational ADJ crl-14227 236 27 decision decision NOUN crl-14227 236 28 making making NOUN crl-14227 236 29 and and CCONJ crl-14227 236 30 encourages encourage VERB crl-14227 236 31 a a DET crl-14227 236 32 politiorganizational politiorganizational ADJ crl-14227 236 33 philosophy philosophy NOUN crl-14227 236 34 of of ADP crl-14227 236 35 irm irm NOUN crl-14227 236 36 and and CCONJ crl-14227 236 37 supportive supportive ADJ crl-14227 236 38 a a DET crl-14227 236 39 view view NOUN crl-14227 236 40 from from ADP crl-14227 236 41 the the DET crl-14227 236 42 trenches trenches PROPN crl-14227 236 43 333 333 NUM crl-14227 236 44 cal cal ADJ crl-14227 236 45 , , PUNCT crl-14227 236 46 personality personality NOUN crl-14227 236 47 based base VERB crl-14227 236 48 , , PUNCT crl-14227 236 49 intuitive intuitive ADJ crl-14227 236 50 decisionmaking decisionmaking NOUN crl-14227 236 51 process process NOUN crl-14227 236 52 . . PUNCT crl-14227 237 1 4 4 X crl-14227 237 2 . . X crl-14227 237 3 establish establish VERB crl-14227 237 4 reward reward NOUN crl-14227 237 5 structures structure NOUN crl-14227 237 6 for for ADP crl-14227 237 7 librarians librarian NOUN crl-14227 237 8 who who PRON crl-14227 237 9 use use VERB crl-14227 237 10 cost cost NOUN crl-14227 237 11 and and CCONJ crl-14227 237 12 performance performance NOUN crl-14227 237 13 measure measure NOUN crl-14227 237 14 methodologies methodology NOUN crl-14227 237 15 for for ADP crl-14227 237 16 library library NOUN crl-14227 237 17 decision decision NOUN crl-14227 237 18 · · PUNCT crl-14227 237 19 making make VERB crl-14227 237 20 . . PUNCT crl-14227 238 1 academic academic ADJ crl-14227 238 2 librarians librarian NOUN crl-14227 238 3 who who PRON crl-14227 238 4 are be AUX crl-14227 238 5 involved involve VERB crl-14227 238 6 in in ADP crl-14227 238 7 the the DET crl-14227 238 8 use use NOUN crl-14227 238 9 of of ADP crl-14227 238 10 cost cost NOUN crl-14227 238 11 and and CCONJ crl-14227 238 12 performance performance NOUN crl-14227 238 13 measure measure NOUN crl-14227 238 14 data datum NOUN crl-14227 238 15 frequently frequently ADV crl-14227 238 16 are be AUX crl-14227 238 17 not not PART crl-14227 238 18 rewarded reward VERB crl-14227 238 19 for for ADP crl-14227 238 20 such such ADJ crl-14227 238 21 involvement involvement NOUN crl-14227 238 22 , , PUNCT crl-14227 238 23 or or CCONJ crl-14227 238 24 worse bad ADJ crl-14227 238 25 , , PUNCT crl-14227 238 26 may may AUX crl-14227 238 27 be be AUX crl-14227 238 28 punished punish VERB crl-14227 238 29 ( ( PUNCT crl-14227 238 30 indirectly indirectly ADV crl-14227 238 31 ) ) PUNCT crl-14227 238 32 . . PUNCT crl-14227 239 1 academic academic ADJ crl-14227 239 2 library library PROPN crl-14227 239 3 administrators administrator NOUN crl-14227 239 4 can can AUX crl-14227 239 5 use use VERB crl-14227 239 6 a a DET crl-14227 239 7 wide wide ADJ crl-14227 239 8 range range NOUN crl-14227 239 9 of of ADP crl-14227 239 10 motivational motivational ADJ crl-14227 239 11 strategies strategy NOUN crl-14227 239 12 and and CCONJ crl-14227 239 13 reward reward VERB crl-14227 239 14 structures structure NOUN crl-14227 239 15 to to PART crl-14227 239 16 encourage encourage VERB crl-14227 239 17 the the DET crl-14227 239 18 use use NOUN crl-14227 239 19 of of ADP crl-14227 239 20 these these DET crl-14227 239 21 methodologies methodology NOUN crl-14227 239 22 , , PUNCT crl-14227 239 23 including include VERB crl-14227 239 24 : : PUNCT crl-14227 239 25 • • X crl-14227 239 26 release release NOUN crl-14227 239 27 time time NOUN crl-14227 239 28 : : PUNCT crl-14227 239 29 given give VERB crl-14227 239 30 the the DET crl-14227 239 31 heavy heavy ADJ crl-14227 239 32 load load NOUN crl-14227 239 33 of of ADP crl-14227 239 34 responsibilities responsibility NOUN crl-14227 239 35 for for ADP crl-14227 239 36 many many ADJ crl-14227 239 37 academic academic ADJ crl-14227 239 38 librarians librarian NOUN crl-14227 239 39 , , PUNCT crl-14227 239 40 new new ADJ crl-14227 239 41 responsibilities responsibility NOUN crl-14227 239 42 to to PART crl-14227 239 43 produce produce VERB crl-14227 239 44 cost cost NOUN crl-14227 239 45 and and CCONJ crl-14227 239 46 performance performance NOUN crl-14227 239 47 measures measure NOUN crl-14227 239 48 should should AUX crl-14227 239 49 occur occur VERB crl-14227 239 50 only only ADV crl-14227 239 51 after after ADP crl-14227 239 52 release release NOUN crl-14227 239 53 from from ADP crl-14227 239 54 other other ADJ crl-14227 239 55 responsibilities responsibility NOUN crl-14227 239 56 . . PUNCT crl-14227 240 1 • • PROPN crl-14227 240 2 provide provide VERB crl-14227 240 3 evidence evidence NOUN crl-14227 240 4 that that SCONJ crl-14227 240 5 the the DET crl-14227 240 6 cost cost NOUN crl-14227 240 7 and and CCONJ crl-14227 240 8 performance performance NOUN crl-14227 240 9 measure measure NOUN crl-14227 240 10 data datum NOUN crl-14227 240 11 are be AUX crl-14227 240 12 used use VERB crl-14227 240 13 in in ADP crl-14227 240 14 decision decision NOUN crl-14227 240 15 evalutate evalutate VERB crl-14227 240 16 the the DET crl-14227 240 17 effectiveness effectiveness NOUN crl-14227 240 18 and and CCONJ crl-14227 240 19 efficiency efficiency NOUN crl-14227 240 20 mans~~~~ent mans~~~~ent NOUN crl-14227 240 21 \ \ PROPN crl-14227 240 22 revise revise NOUN crl-14227 240 23 and and CCONJ crl-14227 240 24 make make VERB crl-14227 240 25 changes change NOUN crl-14227 240 26 as as SCONJ crl-14227 240 27 needed need VERB crl-14227 240 28 ln ln INTJ crl-14227 240 29 • • PROPN crl-14227 240 30 .. .. X crl-14227 240 31 of of ADP crl-14227 240 32 the the DET crl-14227 240 33 mis/ mis/ PROPN crl-14227 240 34 dss dss NOUN crl-14227 240 35 on on ADP crl-14227 240 36 a a DET crl-14227 240 37 regular regular ADJ crl-14227 240 38 basts bast NOUN crl-14227 240 39 supply supply VERB crl-14227 240 40 existing exist VERB crl-14227 240 41 data datum NOUN crl-14227 240 42 or or CCONJ crl-14227 240 43 attempt attempt NOUN crl-14227 240 44 to to PART crl-14227 240 45 collect collect VERB crl-14227 240 46 it it PRON crl-14227 240 47 ; ; PUNCT crl-14227 240 48 or or CCONJ crl-14227 240 49 no no DET crl-14227 240 50 response response NOUN crl-14227 240 51 i i PRON crl-14227 240 52 t t NOUN crl-14227 240 53 decentralized decentralize VERB crl-14227 240 54 data datum NOUN crl-14227 240 55 storage storage NOUN crl-14227 240 56 in in ADP crl-14227 240 57 office office NOUN crl-14227 240 58 of of ADP crl-14227 240 59 data data NOUN crl-14227 240 60 collector collector NOUN crl-14227 240 61 cost cost NOUN crl-14227 240 62 and and CCONJ crl-14227 240 63 performance performance NOUN crl-14227 240 64 measure measure NOUN crl-14227 240 65 policies policy NOUN crl-14227 240 66 and and CCONJ crl-14227 240 67 objectives objective NOUN crl-14227 240 68 ( ( PUNCT crl-14227 240 69 related relate VERB crl-14227 240 70 to to ADP crl-14227 240 71 library library NOUN crl-14227 240 72 goals goal NOUN crl-14227 240 73 and and CCONJ crl-14227 240 74 objectives objective NOUN crl-14227 240 75 ) ) PUNCT crl-14227 240 76 formalized formalize VERB crl-14227 240 77 mis mis PROPN crl-14227 240 78 or or CCONJ crl-14227 240 79 dss dss NOUN crl-14227 240 80 to to PART crl-14227 240 81 identify identify VERB crl-14227 240 82 , , PUNCT crl-14227 240 83 collect collect VERB crl-14227 240 84 , , PUNCT crl-14227 240 85 organize organize VERB crl-14227 240 86 , , PUNCT crl-14227 240 87 analyze analyze NOUN crl-14227 240 88 , , PUNCT crl-14227 240 89 and and CCONJ crl-14227 240 90 report report VERB crl-14227 240 91 cost cost NOUN crl-14227 240 92 , , PUNCT crl-14227 240 93 performance performance NOUN crl-14227 240 94 measure measure NOUN crl-14227 240 95 , , PUNCT crl-14227 240 96 and and CCONJ crl-14227 240 97 other other ADJ crl-14227 240 98 data datum NOUN crl-14227 240 99 request request NOUN crl-14227 240 100 for for SCONJ crl-14227 240 101 data datum NOUN crl-14227 240 102 to to PART crl-14227 240 103 assist assist VERB crl-14227 240 104 in in ADP crl-14227 240 105 decision decision NOUN crl-14227 240 106 making make VERB crl-14227 241 1 \. \. PROPN crl-14227 241 2 \. \. PROPN crl-14227 241 3 \ \ PROPN crl-14227 241 4 \ \ PROPN crl-14227 241 5 ._-/ ._-/ PROPN crl-14227 241 6 figure figure VERB crl-14227 241 7 1 1 NUM crl-14227 241 8 _ _ PUNCT crl-14227 241 9 _ _ PUNCT crl-14227 241 10 _ _ PUNCT crl-14227 241 11 _ _ PUNCT crl-14227 241 12 . . PUNCT crl-14227 242 1 \. \. PROPN crl-14227 242 2 \. \. PROPN crl-14227 242 3 \. \. PROPN crl-14227 242 4 integrate integrate VERB crl-14227 242 5 the the DET crl-14227 242 6 information information NOUN crl-14227 242 7 into into ADP crl-14227 242 8 library library NOUN crl-14227 242 9 decision decision NOUN crl-14227 242 10 making make VERB crl-14227 242 11 and and CCONJ crl-14227 242 12 planning plan VERB crl-14227 242 13 reactive reactive NOUN crl-14227 242 14 versus versus ADP crl-14227 242 15 proactive proactive PROPN crl-14227 242 16 library library PROPN crl-14227 242 17 information information NOUN crl-14227 242 18 management management NOUN crl-14227 242 19 systems system NOUN crl-14227 242 20 334 334 NUM crl-14227 242 21 college college PROPN crl-14227 242 22 & & CCONJ crl-14227 242 23 research research PROPN crl-14227 242 24 libraries library NOUN crl-14227 242 25 making make VERB crl-14227 242 26 : : PUNCT crl-14227 242 27 too too ADV crl-14227 242 28 often often ADV crl-14227 242 29 , , PUNCT crl-14227 242 30 librarians librarian VERB crl-14227 242 31 perceive perceive VERB crl-14227 242 32 the the DET crl-14227 242 33 collection collection NOUN crl-14227 242 34 of of ADP crl-14227 242 35 such such ADJ crl-14227 242 36 data datum NOUN crl-14227 242 37 as as ADP crl-14227 242 38 simply simply ADV crl-14227 242 39 an an DET crl-14227 242 40 exercise exercise NOUN crl-14227 242 41 ; ; PUNCT crl-14227 242 42 if if SCONJ crl-14227 242 43 the the DET crl-14227 242 44 data datum NOUN crl-14227 242 45 are be AUX crl-14227 242 46 to to PART crl-14227 242 47 be be AUX crl-14227 242 48 collected collect VERB crl-14227 242 49 , , PUNCT crl-14227 242 50 make make VERB crl-14227 242 51 certain certain ADJ crl-14227 242 52 , , PUNCT crl-14227 242 53 and and CCONJ crl-14227 242 54 show show VERB crl-14227 242 55 evidence evidence NOUN crl-14227 242 56 that that SCONJ crl-14227 242 57 they they PRON crl-14227 242 58 are be AUX crl-14227 242 59 used use VERB crl-14227 242 60 for for ADP crl-14227 242 61 library library NOUN crl-14227 242 62 decision decision NOUN crl-14227 242 63 making making NOUN crl-14227 242 64 and and CCONJ crl-14227 242 65 planning planning NOUN crl-14227 242 66 . . PUNCT crl-14227 243 1 • • PROPN crl-14227 243 2 negotiate negotiate VERB crl-14227 243 3 reallocation reallocation NOUN crl-14227 243 4 of of ADP crl-14227 243 5 resources resource NOUN crl-14227 243 6 saved save VERB crl-14227 243 7 as as ADP crl-14227 243 8 a a DET crl-14227 243 9 result result NOUN crl-14227 243 10 of of ADP crl-14227 243 11 cost cost NOUN crl-14227 243 12 or or CCONJ crl-14227 243 13 performance performance NOUN crl-14227 243 14 measure measure NOUN crl-14227 243 15 studies study NOUN crl-14227 243 16 : : PUNCT crl-14227 243 17 if if SCONJ crl-14227 243 18 studies study NOUN crl-14227 243 19 by by ADP crl-14227 243 20 an an DET crl-14227 243 21 individual individual NOUN crl-14227 243 22 or or CCONJ crl-14227 243 23 a a DET crl-14227 243 24 department department NOUN crl-14227 243 25 identify identify VERB crl-14227 243 26 instances instance NOUN crl-14227 243 27 where where SCONJ crl-14227 243 28 resources resource NOUN crl-14227 243 29 can can AUX crl-14227 243 30 be be AUX crl-14227 243 31 saved save VERB crl-14227 243 32 or or CCONJ crl-14227 243 33 services service NOUN crl-14227 243 34 made make VERB crl-14227 243 35 more more ADV crl-14227 243 36 effective effective ADJ crl-14227 243 37 , , PUNCT crl-14227 243 38 that that DET crl-14227 243 39 department department NOUN crl-14227 243 40 should should AUX crl-14227 243 41 profit profit VERB crl-14227 243 42 in in ADP crl-14227 243 43 some some DET crl-14227 243 44 way way NOUN crl-14227 243 45 . . PUNCT crl-14227 244 1 • • NOUN crl-14227 244 2 provide provide VERB crl-14227 244 3 resource resource NOUN crl-14227 244 4 support support NOUN crl-14227 244 5 to to PART crl-14227 244 6 assist assist VERB crl-14227 244 7 in in ADP crl-14227 244 8 the the DET crl-14227 244 9 use use NOUN crl-14227 244 10 of of ADP crl-14227 244 11 cost cost NOUN crl-14227 244 12 and and CCONJ crl-14227 244 13 performance performance NOUN crl-14227 244 14 measure measure NOUN crl-14227 244 15 data datum NOUN crl-14227 244 16 : : PUNCT crl-14227 244 17 the the DET crl-14227 244 18 need need NOUN crl-14227 244 19 for for ADP crl-14227 244 20 training training NOUN crl-14227 244 21 programs program NOUN crl-14227 244 22 already already ADV crl-14227 244 23 has have AUX crl-14227 244 24 been be AUX crl-14227 244 25 discussed discuss VERB crl-14227 244 26 , , PUNCT crl-14227 244 27 but but CCONJ crl-14227 244 28 provision provision NOUN crl-14227 244 29 of of ADP crl-14227 244 30 equipment equipment NOUN crl-14227 244 31 , , PUNCT crl-14227 244 32 e.g. e.g. ADV crl-14227 244 33 , , PUNCT crl-14227 244 34 microcomputers microcomputer NOUN crl-14227 244 35 and and CCONJ crl-14227 244 36 software software NOUN crl-14227 244 37 , , PUNCT crl-14227 244 38 staff staff NOUN crl-14227 244 39 assistance assistance NOUN crl-14227 244 40 , , PUNCT crl-14227 244 41 or or CCONJ crl-14227 244 42 other other ADJ crl-14227 244 43 resources resource NOUN crl-14227 244 44 to to PART crl-14227 244 45 aid aid VERB crl-14227 244 46 in in ADP crl-14227 244 47 the the DET crl-14227 244 48 data data NOUN crl-14227 244 49 collection collection NOUN crl-14227 244 50 and and CCONJ crl-14227 244 51 analysis analysis NOUN crl-14227 244 52 process process NOUN crl-14227 244 53 will will AUX crl-14227 244 54 facilitate facilitate VERB crl-14227 244 55 the the DET crl-14227 244 56 successful successful ADJ crl-14227 244 57 use use NOUN crl-14227 244 58 of of ADP crl-14227 244 59 cost cost NOUN crl-14227 244 60 and and CCONJ crl-14227 244 61 performance performance NOUN crl-14227 244 62 measure measure NOUN crl-14227 244 63 data datum NOUN crl-14227 244 64 . . PUNCT crl-14227 245 1 other other ADJ crl-14227 245 2 motivational motivational ADJ crl-14227 245 3 techniques technique NOUN crl-14227 245 4 also also ADV crl-14227 245 5 are be AUX crl-14227 245 6 possible possible ADJ crl-14227 245 7 and and CCONJ crl-14227 245 8 include include VERB crl-14227 245 9 a a DET crl-14227 245 10 wide wide ADJ crl-14227 245 11 range range NOUN crl-14227 245 12 of of ADP crl-14227 245 13 both both CCONJ crl-14227 245 14 intrinsic intrinsic ADJ crl-14227 245 15 and and CCONJ crl-14227 245 16 extrinsic extrinsic ADJ crl-14227 245 17 reward reward NOUN crl-14227 245 18 structures structure NOUN crl-14227 245 19 . . PUNCT crl-14227 246 1 these these DET crl-14227 246 2 structures structure NOUN crl-14227 246 3 will will AUX crl-14227 246 4 have have VERB crl-14227 246 5 to to PART crl-14227 246 6 be be AUX crl-14227 246 7 designed design VERB crl-14227 246 8 in in ADP crl-14227 246 9 light light NOUN crl-14227 246 10 of of ADP crl-14227 246 11 the the DET crl-14227 246 12 unique unique ADJ crl-14227 246 13 characteristics characteristic NOUN crl-14227 246 14 of of ADP crl-14227 246 15 the the DET crl-14227 246 16 library library NOUN crl-14227 246 17 staff staff NOUN crl-14227 246 18 and and CCONJ crl-14227 246 19 the the DET crl-14227 246 20 reward reward NOUN crl-14227 246 21 structures structure NOUN crl-14227 246 22 available available ADJ crl-14227 246 23 . . PUNCT crl-14227 247 1 facing face VERB crl-14227 247 2 the the PRON crl-14227 247 3 . . PUNCT crl-14227 248 1 challenge challenge VERB crl-14227 248 2 much much ADJ crl-14227 248 3 of of ADP crl-14227 248 4 the the DET crl-14227 248 5 literature literature NOUN crl-14227 248 6 on on ADP crl-14227 248 7 the the DET crl-14227 248 8 topics topic NOUN crl-14227 248 9 of of ADP crl-14227 248 10 cost cost NOUN crl-14227 248 11 and and CCONJ crl-14227 248 12 performance performance NOUN crl-14227 248 13 measure measure NOUN crl-14227 248 14 methodologies methodology NOUN crl-14227 248 15 assumes assume VERB crl-14227 248 16 that that SCONJ crl-14227 248 17 using use VERB crl-14227 248 18 such such ADJ crl-14227 248 19 methods method NOUN crl-14227 248 20 will will AUX crl-14227 248 21 increase increase VERB crl-14227 248 22 library library NOUN crl-14227 248 23 efficiency efficiency NOUN crl-14227 248 24 and and CCONJ crl-14227 248 25 effectiveness effectiveness NOUN crl-14227 248 26 . . PUNCT crl-14227 249 1 however however ADV crl-14227 249 2 , , PUNCT crl-14227 249 3 there there PRON crl-14227 249 4 is be VERB crl-14227 249 5 limited limited ADJ crl-14227 249 6 empirical empirical ADJ crl-14227 249 7 evidence evidence NOUN crl-14227 249 8 that that PRON crl-14227 249 9 can can AUX crl-14227 249 10 be be AUX crl-14227 249 11 used use VERB crl-14227 249 12 to to PART crl-14227 249 13 verify verify VERB crl-14227 249 14 this this DET crl-14227 249 15 assumption assumption NOUN crl-14227 249 16 despite despite SCONJ crl-14227 249 17 the the DET crl-14227 249 18 fact fact NOUN crl-14227 249 19 that that SCONJ crl-14227 249 20 a a DET crl-14227 249 21 growing grow VERB crl-14227 249 22 ---------------july ---------------july NOUN crl-14227 249 23 1986 1986 NUM crl-14227 249 24 number number NOUN crl-14227 249 25 of of ADP crl-14227 249 26 libraries library NOUN crl-14227 249 27 have have AUX crl-14227 249 28 been be AUX crl-14227 249 29 involved involve VERB crl-14227 249 30 in in ADP crl-14227 249 31 the the DET crl-14227 249 32 use use NOUN crl-14227 249 33 of of ADP crl-14227 249 34 cost cost NOUN crl-14227 249 35 and and CCONJ crl-14227 249 36 performance performance NOUN crl-14227 249 37 measure measure NOUN crl-14227 249 38 data datum NOUN crl-14227 249 39 and and CCONJ crl-14227 249 40 are be AUX crl-14227 249 41 willing willing ADJ crl-14227 249 42 to to PART crl-14227 249 43 " " PUNCT crl-14227 249 44 testify testify VERB crl-14227 249 45 " " PUNCT crl-14227 249 46 about about ADP crl-14227 249 47 their their PRON crl-14227 249 48 importance importance NOUN crl-14227 249 49 for for ADP crl-14227 249 50 increasing increase VERB crl-14227 249 51 library library NOUN crl-14227 249 52 effectiveness effectiveness NOUN crl-14227 249 53 . . PUNCT crl-14227 250 1 the the DET crl-14227 250 2 testimonials testimonial NOUN crl-14227 250 3 usually usually ADV crl-14227 250 4 stress stress VERB crl-14227 250 5 the the DET crl-14227 250 6 use use NOUN crl-14227 250 7 of of ADP crl-14227 250 8 such such ADJ crl-14227 250 9 methodologies methodology NOUN crl-14227 250 10 as as ADP crl-14227 250 11 an an DET crl-14227 250 12 administrative administrative ADJ crl-14227 250 13 self self NOUN crl-14227 250 14 - - PUNCT crl-14227 250 15 diagnostic diagnostic ADJ crl-14227 250 16 tool tool NOUN crl-14227 250 17 and and CCONJ crl-14227 250 18 not not PART crl-14227 250 19 as as ADP crl-14227 250 20 a a DET crl-14227 250 21 means mean NOUN crl-14227 250 22 to to PART crl-14227 250 23 justify justify VERB crl-14227 250 24 funding funding NOUN crl-14227 250 25 increases increase NOUN crl-14227 250 26 . . PUNCT crl-14227 251 1 academic academic ADJ crl-14227 251 2 librarians librarian NOUN crl-14227 251 3 must must AUX crl-14227 251 4 determine determine VERB crl-14227 251 5 if if SCONJ crl-14227 251 6 the the DET crl-14227 251 7 formal formal ADJ crl-14227 251 8 use use NOUN crl-14227 251 9 of of ADP crl-14227 251 10 cost cost NOUN crl-14227 251 11 and and CCONJ crl-14227 251 12 performance performance NOUN crl-14227 251 13 measure measure NOUN crl-14227 251 14 data datum NOUN crl-14227 251 15 is be AUX crl-14227 251 16 either either CCONJ crl-14227 251 17 appropriate appropriate ADJ crl-14227 251 18 or or CCONJ crl-14227 251 19 necessary necessary ADJ crl-14227 251 20 in in ADP crl-14227 251 21 their their PRON crl-14227 251 22 library library NOUN crl-14227 251 23 . . PUNCT crl-14227 252 1 the the DET crl-14227 252 2 determination determination NOUN crl-14227 252 3 will will AUX crl-14227 252 4 have have VERB crl-14227 252 5 to to PART crl-14227 252 6 consider consider VERB crl-14227 252 7 other other ADJ crl-14227 252 8 library library NOUN crl-14227 252 9 priorities priority NOUN crl-14227 252 10 and and CCONJ crl-14227 252 11 the the DET crl-14227 252 12 resources resource NOUN crl-14227 252 13 necessary necessary ADJ crl-14227 252 14 to to PART crl-14227 252 15 establish establish VERB crl-14227 252 16 a a DET crl-14227 252 17 system system NOUN crl-14227 252 18 for for ADP crl-14227 252 19 the the DET crl-14227 252 20 effective effective ADJ crl-14227 252 21 use use NOUN crl-14227 252 22 of of ADP crl-14227 252 23 the the DET crl-14227 252 24 data datum NOUN crl-14227 252 25 for for ADP crl-14227 252 26 library library NOUN crl-14227 252 27 decision decision NOUN crl-14227 252 28 making making NOUN crl-14227 252 29 and and CCONJ crl-14227 252 30 planning planning NOUN crl-14227 252 31 . . PUNCT crl-14227 253 1 but but CCONJ crl-14227 253 2 , , PUNCT crl-14227 253 3 most most ADV crl-14227 253 4 importantly importantly ADV crl-14227 253 5 , , PUNCT crl-14227 253 6 they they PRON crl-14227 253 7 should should AUX crl-14227 253 8 remember remember VERB crl-14227 253 9 that that SCONJ crl-14227 253 10 effective effective ADJ crl-14227 253 11 use use NOUN crl-14227 253 12 may may AUX crl-14227 253 13 have have VERB crl-14227 253 14 a a DET crl-14227 253 15 significant significant ADJ crl-14227 253 16 overall overall ADJ crl-14227 253 17 organizational organizational ADJ crl-14227 253 18 impactresources impactresource NOUN crl-14227 253 19 can can AUX crl-14227 253 20 be be AUX crl-14227 253 21 allocated allocate VERB crl-14227 253 22 more more ADV crl-14227 253 23 efficiently efficiently ADV crl-14227 253 24 and and CCONJ crl-14227 253 25 objectives objective NOUN crl-14227 253 26 can can AUX crl-14227 253 27 better well ADV crl-14227 253 28 meet meet VERB crl-14227 253 29 user user NOUN crl-14227 253 30 information information NOUN crl-14227 253 31 needs need NOUN crl-14227 253 32 . . PUNCT crl-14227 254 1 the the DET crl-14227 254 2 view view NOUN crl-14227 254 3 from from ADP crl-14227 254 4 the the DET crl-14227 254 5 middle middle ADJ crl-14227 254 6 management management NOUN crl-14227 254 7 trenches trench NOUN crl-14227 254 8 is be AUX crl-14227 254 9 a a DET crl-14227 254 10 bit bit NOUN crl-14227 254 11 paradoxical paradoxical ADJ crl-14227 254 12 . . PUNCT crl-14227 255 1 tools tool NOUN crl-14227 255 2 that that PRON crl-14227 255 3 will will AUX crl-14227 255 4 assist assist VERB crl-14227 255 5 academic academic ADJ crl-14227 255 6 librarians librarian NOUN crl-14227 255 7 to to PART crl-14227 255 8 manage manage VERB crl-14227 255 9 their their PRON crl-14227 255 10 areas area NOUN crl-14227 255 11 better well ADV crl-14227 255 12 are be AUX crl-14227 255 13 badly badly ADV crl-14227 255 14 needed need VERB crl-14227 255 15 . . PUNCT crl-14227 256 1 but but CCONJ crl-14227 256 2 the the DET crl-14227 256 3 climate climate NOUN crl-14227 256 4 to to PART crl-14227 256 5 support support VERB crl-14227 256 6 their their PRON crl-14227 256 7 use use NOUN crl-14227 256 8 for for ADP crl-14227 256 9 better well ADJ crl-14227 256 10 management management NOUN crl-14227 256 11 is be AUX crl-14227 256 12 seldom seldom ADV crl-14227 256 13 available available ADJ crl-14227 256 14 . . PUNCT crl-14227 257 1 if if SCONJ crl-14227 257 2 increased increase VERB crl-14227 257 3 use use NOUN crl-14227 257 4 is be AUX crl-14227 257 5 to to PART crl-14227 257 6 occur occur VERB crl-14227 257 7 , , PUNCT crl-14227 257 8 professional professional ADJ crl-14227 257 9 leadership leadership NOUN crl-14227 257 10 and and CCONJ crl-14227 257 11 organizational organizational ADJ crl-14227 257 12 development development NOUN crl-14227 257 13 will will AUX crl-14227 257 14 be be AUX crl-14227 257 15 required require VERB crl-14227 257 16 . . PUNCT crl-14227 258 1 the the DET crl-14227 258 2 methodological methodological ADJ crl-14227 258 3 tools tool NOUN crl-14227 258 4 can can AUX crl-14227 258 5 be be AUX crl-14227 258 6 created create VERB crl-14227 258 7 , , PUNCT crl-14227 258 8 improved improve VERB crl-14227 258 9 , , PUNCT crl-14227 258 10 and and CCONJ crl-14227 258 11 refined refined ADJ crl-14227 258 12 . . PUNCT crl-14227 259 1 resources resource NOUN crl-14227 259 2 can can AUX crl-14227 259 3 be be AUX crl-14227 259 4 marshaled marshal VERB crl-14227 259 5 . . PUNCT crl-14227 260 1 a a DET crl-14227 260 2 strong strong ADJ crl-14227 260 3 commitment commitment NOUN crl-14227 260 4 · · PUNCT crl-14227 260 5 and and CCONJ crl-14227 260 6 sense sense NOUN crl-14227 260 7 of of ADP crl-14227 260 8 purpose purpose NOUN crl-14227 260 9 are be AUX crl-14227 260 10 necessary necessary ADJ crl-14227 260 11 to to PART crl-14227 260 12 meet meet VERB crl-14227 260 13 the the DET crl-14227 260 14 challenges challenge NOUN crl-14227 260 15 to to PART crl-14227 260 16 be be AUX crl-14227 260 17 faced face VERB crl-14227 260 18 in in ADP crl-14227 260 19 using use VERB crl-14227 260 20 cost cost NOUN crl-14227 260 21 and and CCONJ crl-14227 260 22 performance performance NOUN crl-14227 260 23 measure measure NOUN crl-14227 260 24 methodologies methodology NOUN crl-14227 260 25 for for ADP crl-14227 260 26 improved improve VERB crl-14227 260 27 academic academic ADJ crl-14227 260 28 library library NOUN crl-14227 260 29 decision decision NOUN crl-14227 260 30 making making NOUN crl-14227 260 31 and and CCONJ crl-14227 260 32 planning plan VERB crl-14227 260 33 . . PUNCT crl-14227 261 1 references reference NOUN crl-14227 261 2 and and CCONJ crl-14227 261 3 notes note NOUN crl-14227 261 4 1 1 NUM crl-14227 261 5 . . PUNCT crl-14227 262 1 this this DET crl-14227 262 2 paper paper NOUN crl-14227 262 3 assumes assume VERB crl-14227 262 4 that that SCONJ crl-14227 262 5 decision decision NOUN crl-14227 262 6 making making NOUN crl-14227 262 7 is be AUX crl-14227 262 8 a a DET crl-14227 262 9 daily daily ADJ crl-14227 262 10 occurrence occurrence NOUN crl-14227 262 11 for for ADP crl-14227 262 12 all all DET crl-14227 262 13 professional professional ADJ crl-14227 262 14 librarians librarian NOUN crl-14227 262 15 and and CCONJ crl-14227 262 16 not not PART crl-14227 262 17 limited limit VERB crl-14227 262 18 only only ADV crl-14227 262 19 to to ADP crl-14227 262 20 library library PROPN crl-14227 262 21 administrators administrator NOUN crl-14227 262 22 . . PUNCT crl-14227 263 1 2 2 X crl-14227 263 2 . . X crl-14227 263 3 colin colin PROPN crl-14227 263 4 eden eden PROPN crl-14227 263 5 and and CCONJ crl-14227 263 6 john john PROPN crl-14227 263 7 harris harris PROPN crl-14227 263 8 , , PUNCT crl-14227 263 9 management management NOUN crl-14227 263 10 decision decision NOUN crl-14227 263 11 and and CCONJ crl-14227 263 12 decison decison VERB crl-14227 263 13 analysis analysis NOUN crl-14227 263 14 ( ( PUNCT crl-14227 263 15 new new PROPN crl-14227 263 16 york york PROPN crl-14227 263 17 : : PUNCT crl-14227 263 18 wiley wiley PROPN crl-14227 263 19 , , PUNCT crl-14227 263 20 1975 1975 NUM crl-14227 263 21 ) ) PUNCT crl-14227 263 22 , , PUNCT crl-14227 263 23 p.57 p.57 PROPN crl-14227 263 24 . . PROPN crl-14227 264 1 3 3 X crl-14227 264 2 . . PROPN crl-14227 264 3 charles charles PROPN crl-14227 264 4 r. r. PROPN crl-14227 264 5 mcclure mcclure PROPN crl-14227 264 6 , , PUNCT crl-14227 264 7 " " PUNCT crl-14227 264 8 management management NOUN crl-14227 264 9 information information NOUN crl-14227 264 10 for for ADP crl-14227 264 11 library library NOUN crl-14227 264 12 decision decision NOUN crl-14227 264 13 making make VERB crl-14227 264 14 , , PUNCT crl-14227 264 15 " " PUNCT crl-14227 264 16 in in ADP crl-14227 264 17 advances advance NOUN crl-14227 264 18 in in ADP crl-14227 264 19 librarianship librarianship NOUN crl-14227 264 20 , , PUNCT crl-14227 264 21 v.13 v.13 X crl-14227 264 22 , , PUNCT crl-14227 264 23 wesley wesley ADJ crl-14227 264 24 simonton simonton PROPN crl-14227 264 25 , , PUNCT crl-14227 264 26 ed ed PROPN crl-14227 264 27 . . PROPN crl-14227 264 28 , , PUNCT crl-14227 264 29 ( ( PUNCT crl-14227 264 30 new new PROPN crl-14227 264 31 york york PROPN crl-14227 264 32 : : PUNCT crl-14227 264 33 academic academic ADJ crl-14227 264 34 , , PUNCT crl-14227 264 35 1984 1984 NUM crl-14227 264 36 ) ) PUNCT crl-14227 264 37 , , PUNCT crl-14227 264 38 p.1 p.1 NOUN crl-14227 264 39 - - SYM crl-14227 264 40 47 47 NUM crl-14227 264 41 . . PUNCT crl-14227 265 1 4 4 X crl-14227 265 2 . . PROPN crl-14227 265 3 herbert herbert PROPN crl-14227 265 4 simon simon PROPN crl-14227 265 5 , , PUNCT crl-14227 265 6 administrative administrative ADJ crl-14227 265 7 behavior behavior NOUN crl-14227 265 8 , , PUNCT crl-14227 265 9 3d 3d PROPN crl-14227 265 10 ed ed NOUN crl-14227 265 11 . . PUNCT crl-14227 266 1 ( ( PUNCT crl-14227 266 2 new new PROPN crl-14227 266 3 york york PROPN crl-14227 266 4 : : PUNCT crl-14227 266 5 the the DET crl-14227 266 6 free free ADJ crl-14227 266 7 press press NOUN crl-14227 266 8 , , PUNCT crl-14227 266 9 1976 1976 NUM crl-14227 266 10 ) ) PUNCT crl-14227 266 11 . . PUNCT crl-14227 267 1 5 5 X crl-14227 267 2 . . PUNCT crl-14227 267 3 w. w. PROPN crl-14227 267 4 j. j. PROPN crl-14227 267 5 baumol baumol PROPN crl-14227 267 6 and and CCONJ crl-14227 267 7 m. m. PROPN crl-14227 267 8 marcus marcus PROPN crl-14227 267 9 , , PUNCT crl-14227 267 10 economics economic NOUN crl-14227 267 11 of of ADP crl-14227 267 12 research research NOUN crl-14227 267 13 libraries library NOUN crl-14227 267 14 ( ( PUNCT crl-14227 267 15 washington washington PROPN crl-14227 267 16 , , PUNCT crl-14227 267 17 d. d. PROPN crl-14227 267 18 c. c. PROPN crl-14227 267 19 : : PUNCT crl-14227 267 20 american american PROPN crl-14227 267 21 council council PROPN crl-14227 267 22 on on ADP crl-14227 267 23 education education NOUN crl-14227 267 24 , , PUNCT crl-14227 267 25 1973 1973 NUM crl-14227 267 26 ) ) PUNCT crl-14227 267 27 . . PUNCT crl-14227 268 1 6 6 X crl-14227 268 2 . . X crl-14227 268 3 michael michael PROPN crl-14227 268 4 d. d. PROPN crl-14227 268 5 cooper cooper PROPN crl-14227 268 6 , , PUNCT crl-14227 268 7 " " PUNCT crl-14227 268 8 economics economic NOUN crl-14227 268 9 of of ADP crl-14227 268 10 scale scale NOUN crl-14227 268 11 in in ADP crl-14227 268 12 academic academic ADJ crl-14227 268 13 libraries library NOUN crl-14227 268 14 , , PUNCT crl-14227 268 15 " " PUNCT crl-14227 268 16 l.ibrary l.ibrary ADJ crl-14227 268 17 research research NOUN crl-14227 268 18 5:207 5:207 NUM crl-14227 268 19 - - SYM crl-14227 268 20 19 19 NUM crl-14227 268 21 ( ( PUNCT crl-14227 268 22 summer summer NOUN crl-14227 268 23 1983 1983 NUM crl-14227 268 24 ) ) PUNCT crl-14227 268 25 . . PUNCT crl-14227 269 1 7 7 X crl-14227 269 2 . . X crl-14227 269 3 martin martin PROPN crl-14227 269 4 m. m. PROPN crl-14227 269 5 cummings cumming VERB crl-14227 269 6 , , PUNCT crl-14227 269 7 " " PUNCT crl-14227 269 8 the the DET crl-14227 269 9 effect effect NOUN crl-14227 269 10 of of ADP crl-14227 269 11 u.s u.s PROPN crl-14227 269 12 . . PROPN crl-14227 269 13 policies policy NOUN crl-14227 269 14 on on ADP crl-14227 269 15 the the DET crl-14227 269 16 economics economic NOUN crl-14227 269 17 of of ADP crl-14227 269 18 libraries library NOUN crl-14227 269 19 , , PUNCT crl-14227 269 20 " " PUNCT crl-14227 269 21 bulletin bulletin NOUN crl-14227 269 22 of of ADP crl-14227 269 23 the the DET crl-14227 269 24 a a DET crl-14227 269 25 view view NOUN crl-14227 269 26 from from ADP crl-14227 269 27 the the DET crl-14227 269 28 trenches trenches PROPN crl-14227 269 29 335 335 NUM crl-14227 269 30 medical medical ADJ crl-14227 269 31 library library NOUN crl-14227 269 32 association association NOUN crl-14227 269 33 73:1 73:1 NUM crl-14227 269 34 - - SYM crl-14227 269 35 8 8 NUM crl-14227 269 36 ( ( PUNCT crl-14227 269 37 jan jan PROPN crl-14227 269 38 . . PROPN crl-14227 269 39 1985 1985 NUM crl-14227 269 40 ) ) PUNCT crl-14227 269 41 ; ; PUNCT crl-14227 269 42 and and CCONJ crl-14227 269 43 the the DET crl-14227 269 44 economics economic NOUN crl-14227 269 45 of of ADP crl-14227 269 46 research research NOUN crl-14227 269 47 libraries library NOUN crl-14227 269 48 ( ( PUNCT crl-14227 269 49 washington washington PROPN crl-14227 269 50 , , PUNCT crl-14227 269 51 d.c d.c PROPN crl-14227 269 52 . . PROPN crl-14227 269 53 : : PUNCT crl-14227 270 1 council council NOUN crl-14227 270 2 on on ADP crl-14227 270 3 library library NOUN crl-14227 270 4 resources resource NOUN crl-14227 270 5 , , PUNCT crl-14227 270 6 1986 1986 NUM crl-14227 270 7 ) ) PUNCT crl-14227 270 8 . . PUNCT crl-14227 271 1 8 8 X crl-14227 271 2 . . PROPN crl-14227 271 3 mary mary PROPN crl-14227 271 4 j. j. PROPN crl-14227 271 5 cronin cronin PROPN crl-14227 271 6 , , PUNCT crl-14227 271 7 performance performance NOUN crl-14227 271 8 measurement measurement NOUN crl-14227 271 9 for for ADP crl-14227 271 10 public public ADJ crl-14227 271 11 seroices seroice NOUN crl-14227 271 12 in in ADP crl-14227 271 13 academic academic ADJ crl-14227 271 14 and and CCONJ crl-14227 271 15 research research NOUN crl-14227 271 16 libraries library NOUN crl-14227 271 17 ( ( PUNCT crl-14227 271 18 washington washington PROPN crl-14227 271 19 , , PUNCT crl-14227 271 20 d.c d.c PROPN crl-14227 271 21 . . PROPN crl-14227 271 22 : : PUNCT crl-14227 271 23 association association NOUN crl-14227 271 24 of of ADP crl-14227 271 25 research research NOUN crl-14227 271 26 libraries library NOUN crl-14227 271 27 , , PUNCT crl-14227 271 28 1985 1985 NUM crl-14227 271 29 ) ) PUNCT crl-14227 271 30 . . PUNCT crl-14227 272 1 9 9 X crl-14227 272 2 . . X crl-14227 272 3 the the DET crl-14227 272 4 term term NOUN crl-14227 272 5 middle middle ADJ crl-14227 272 6 management management NOUN crl-14227 272 7 is be AUX crl-14227 272 8 used use VERB crl-14227 272 9 loosely loosely ADV crl-14227 272 10 in in ADP crl-14227 272 11 this this DET crl-14227 272 12 paper paper NOUN crl-14227 272 13 to to PART crl-14227 272 14 represent represent VERB crl-14227 272 15 professional professional ADJ crl-14227 272 16 academic academic ADJ crl-14227 272 17 librarians librarian NOUN crl-14227 272 18 who who PRON crl-14227 272 19 report report VERB crl-14227 272 20 to to ADP crl-14227 272 21 an an DET crl-14227 272 22 assistant assistant NOUN crl-14227 272 23 / / SYM crl-14227 272 24 associate associate NOUN crl-14227 272 25 director director NOUN crl-14227 272 26 or or CCONJ crl-14227 272 27 the the DET crl-14227 272 28 director director NOUN crl-14227 272 29 , , PUNCT crl-14227 272 30 who who PRON crl-14227 272 31 allocate allocate VERB crl-14227 272 32 resources resource NOUN crl-14227 272 33 related relate VERB crl-14227 272 34 to to ADP crl-14227 272 35 the the DET crl-14227 272 36 provision provision NOUN crl-14227 272 37 of of ADP crl-14227 272 38 services service NOUN crl-14227 272 39 and and CCONJ crl-14227 272 40 operations operation NOUN crl-14227 272 41 , , PUNCT crl-14227 272 42 and and CCONJ crl-14227 272 43 who who PRON crl-14227 272 44 have have VERB crl-14227 272 45 other other ADJ crl-14227 272 46 professional professional ADJ crl-14227 272 47 librarians librarian NOUN crl-14227 272 48 reporting report VERB crl-14227 272 49 to to ADP crl-14227 272 50 them they PRON crl-14227 272 51 . . PUNCT crl-14227 273 1 · · PUNCT crl-14227 273 2 10 10 NUM crl-14227 273 3 . . PUNCT crl-14227 274 1 donald donald PROPN crl-14227 274 2 ary ary PROPN crl-14227 274 3 , , PUNCT crl-14227 274 4 lucy lucy PROPN crl-14227 274 5 chesser chesser NOUN crl-14227 274 6 jacobs jacobs PROPN crl-14227 274 7 , , PUNCT crl-14227 274 8 and and CCONJ crl-14227 274 9 asghar asghar PROPN crl-14227 274 10 razavieh razavieh PROPN crl-14227 274 11 , , PUNCT crl-14227 274 12 introduction introduction NOUN crl-14227 274 13 to to PART crl-14227 274 14 research research VERB crl-14227 274 15 in in ADP crl-14227 274 16 education education NOUN crl-14227 274 17 , , PUNCT crl-14227 274 18 3d 3d PROPN crl-14227 274 19 ed ed NOUN crl-14227 274 20 . . PUNCT crl-14227 275 1 ( ( PUNCT crl-14227 275 2 new new PROPN crl-14227 275 3 york york PROPN crl-14227 275 4 : : PUNCT crl-14227 275 5 holt holt PROPN crl-14227 275 6 , , PUNCT crl-14227 275 7 1985 1985 NUM crl-14227 275 8 ) ) PUNCT crl-14227 275 9 , , PUNCT crl-14227 275 10 p.323 p.323 NOUN crl-14227 275 11 . . PUNCT crl-14227 276 1 11 11 NUM crl-14227 276 2 . . PUNCT crl-14227 276 3 robert robert PROPN crl-14227 276 4 k. k. PROPN crl-14227 276 5 yin yin PROPN crl-14227 276 6 , , PUNCT crl-14227 276 7 " " PUNCT crl-14227 276 8 the the DET crl-14227 276 9 case case NOUN crl-14227 276 10 study study NOUN crl-14227 276 11 as as ADP crl-14227 276 12 a a DET crl-14227 276 13 serious serious ADJ crl-14227 276 14 research research NOUN crl-14227 276 15 strategy strategy NOUN crl-14227 276 16 , , PUNCT crl-14227 276 17 " " PUNCT crl-14227 276 18 knowledge knowledge NOUN crl-14227 276 19 : : PUNCT crl-14227 276 20 creation creation NOUN crl-14227 276 21 , , PUNCT crl-14227 276 22 diffusion diffusion NOUN crl-14227 276 23 , , PUNCT crl-14227 276 24 utilization utilization NOUN crl-14227 276 25 3:97 3:97 NUM crl-14227 276 26 - - SYM crl-14227 276 27 114 114 NUM crl-14227 276 28 ( ( PUNCT crl-14227 276 29 sept sept PROPN crl-14227 276 30 . . PROPN crl-14227 276 31 1981 1981 NUM crl-14227 276 32 ) ) PUNCT crl-14227 276 33 . . PUNCT crl-14227 277 1 12 12 NUM crl-14227 277 2 . . PUNCT crl-14227 278 1 yvonna yvonna PROPN crl-14227 278 2 s. s. PROPN crl-14227 278 3 lincoln lincoln PROPN crl-14227 278 4 and and CCONJ crl-14227 278 5 egan egan PROPN crl-14227 278 6 g. g. PROPN crl-14227 278 7 guba guba PROPN crl-14227 278 8 , , PUNCT crl-14227 278 9 naturalistic naturalistic ADJ crl-14227 278 10 inquiry inquiry NOUN crl-14227 278 11 ( ( PUNCT crl-14227 278 12 beverly beverly ADJ crl-14227 278 13 hills hill NOUN crl-14227 278 14 , , PUNCT crl-14227 278 15 calif calif PROPN crl-14227 278 16 . . PUNCT crl-14227 278 17 : : PUNCT crl-14227 278 18 sage sage NOUN crl-14227 278 19 publications publication NOUN crl-14227 278 20 , , PUNCT crl-14227 278 21 1985 1985 NUM crl-14227 278 22 ) ) PUNCT crl-14227 278 23 . . PUNCT crl-14227 279 1 13 13 NUM crl-14227 279 2 . . PUNCT crl-14227 280 1 a a DET crl-14227 280 2 detailed detailed ADJ crl-14227 280 3 discussion discussion NOUN crl-14227 280 4 of of ADP crl-14227 280 5 information information NOUN crl-14227 280 6 resources resource NOUN crl-14227 280 7 management management NOUN crl-14227 280 8 ( ( PUNCT crl-14227 280 9 irm irm NOUN crl-14227 280 10 ) ) PUNCT crl-14227 280 11 is be AUX crl-14227 280 12 outside outside ADP crl-14227 280 13 the the DET crl-14227 280 14 scope scope NOUN crl-14227 280 15 of of ADP crl-14227 280 16 this this DET crl-14227 280 17 paper paper NOUN crl-14227 280 18 . . PUNCT crl-14227 281 1 levitan levitan PROPN crl-14227 281 2 and and CCONJ crl-14227 281 3 synnott synnott PROPN crl-14227 281 4 and and CCONJ crl-14227 281 5 gruber gruber NOUN crl-14227 281 6 provide provide VERB crl-14227 281 7 useful useful ADJ crl-14227 281 8 background background NOUN crl-14227 281 9 readings reading NOUN crl-14227 281 10 on on ADP crl-14227 281 11 the the DET crl-14227 281 12 subject subject NOUN crl-14227 281 13 : : PUNCT crl-14227 281 14 karen karen PROPN crl-14227 281 15 b. b. PROPN crl-14227 281 16 levitan levitan PROPN crl-14227 281 17 , , PUNCT crl-14227 281 18 '' '' PUNCT crl-14227 281 19 information information NOUN crl-14227 281 20 resource(s resource(s NOUN crl-14227 281 21 ) ) PUNCT crl-14227 281 22 management management NOUN crl-14227 281 23 - - PUNCT crl-14227 281 24 irm irm NOUN crl-14227 281 25 , , PUNCT crl-14227 281 26 '' '' PUNCT crl-14227 281 27 in in ADP crl-14227 281 28 annual annual ADJ crl-14227 281 29 review review NOUN crl-14227 281 30 of of ADP crl-14227 281 31 information information NOUN crl-14227 281 32 scienceand scienceand NOUN crl-14227 281 33 technology technology NOUN crl-14227 281 34 , , PUNCT crl-14227 281 35 v.17 v.17 PROPN crl-14227 281 36 , , PUNCT crl-14227 281 37 martha martha PROPN crl-14227 281 38 williams williams PROPN crl-14227 281 39 , , PUNCT crl-14227 281 40 ed ed PROPN crl-14227 281 41 . . PROPN crl-14227 281 42 , , PUNCT crl-14227 281 43 ( ( PUNCT crl-14227 281 44 white white ADJ crl-14227 281 45 plains plain NOUN crl-14227 281 46 , , PUNCT crl-14227 281 47 n.y n.y PROPN crl-14227 281 48 . . PROPN crl-14227 281 49 : : PUNCT crl-14227 281 50 knowledge knowledge PROPN crl-14227 281 51 industry industry NOUN crl-14227 281 52 1982 1982 NUM crl-14227 281 53 ) ) PUNCT crl-14227 281 54 , , PUNCT crl-14227 281 55 p.227 p.227 PROPN crl-14227 281 56 - - SYM crl-14227 281 57 66 66 NUM crl-14227 281 58 ; ; PUNCT crl-14227 281 59 williamr williamr NOUN crl-14227 281 60 . . PUNCT crl-14227 282 1 synott synott PROPN crl-14227 282 2 and and CCONJ crl-14227 282 3 william william PROPN crl-14227 282 4 h. h. PROPN crl-14227 282 5 gruber gruber PROPN crl-14227 282 6 , , PUNCT crl-14227 282 7 information information NOUN crl-14227 282 8 resources resource NOUN crl-14227 282 9 management management NOUN crl-14227 282 10 ( ( PUNCT crl-14227 282 11 new new PROPN crl-14227 282 12 york york PROPN crl-14227 282 13 : : PUNCT crl-14227 282 14 wiley wiley PROPN crl-14227 282 15 , , PUNCT crl-14227 282 16 1981 1981 NUM crl-14227 282 17 ) ) PUNCT crl-14227 282 18 . . PUNCT crl-14227 283 1 14 14 NUM crl-14227 283 2 . . PUNCT crl-14227 284 1 the the DET crl-14227 284 2 library library NOUN crl-14227 284 3 profession profession NOUN crl-14227 284 4 is be AUX crl-14227 284 5 only only ADV crl-14227 284 6 recently recently ADV crl-14227 284 7 considering consider VERB crl-14227 284 8 methods method NOUN crl-14227 284 9 of of ADP crl-14227 284 10 integrating integrate VERB crl-14227 284 11 cost cost NOUN crl-14227 284 12 and and CCONJ crl-14227 284 13 performance performance NOUN crl-14227 284 14 measure measure VERB crl-14227 284 15 data datum NOUN crl-14227 284 16 into into ADP crl-14227 284 17 the the DET crl-14227 284 18 planning planning NOUN crl-14227 284 19 and and CCONJ crl-14227 284 20 decision decision NOUN crl-14227 284 21 - - PUNCT crl-14227 284 22 making make VERB crl-14227 284 23 process process NOUN crl-14227 284 24 . . PUNCT crl-14227 285 1 both both CCONJ crl-14227 285 2 academic academic ADJ crl-14227 285 3 and and CCONJ crl-14227 285 4 public public ADJ crl-14227 285 5 library library NOUN crl-14227 285 6 publications publication NOUN crl-14227 285 7 on on ADP crl-14227 285 8 these these DET crl-14227 285 9 topics topic NOUN crl-14227 285 10 ( ( PUNCT crl-14227 285 11 e.g. e.g. ADV crl-14227 285 12 , , PUNCT crl-14227 285 13 cronin cronin PROPN crl-14227 285 14 , , PUNCT crl-14227 285 15 riggs riggs PROPN crl-14227 285 16 , , PUNCT crl-14227 285 17 kantor kantor PROPN crl-14227 285 18 , , PUNCT crl-14227 285 19 association association NOUN crl-14227 285 20 of of ADP crl-14227 285 21 research research NOUN crl-14227 285 22 libraries library NOUN crl-14227 285 23 , , PUNCT crl-14227 285 24 rosenberg rosenberg PROPN crl-14227 285 25 , , PUNCT crl-14227 285 26 zweizig zweizig PROPN crl-14227 285 27 and and CCONJ crl-14227 285 28 rodger rodger NOUN crl-14227 285 29 , , PUNCT crl-14227 285 30 and and CCONJ crl-14227 285 31 palmour palmour VERB crl-14227 285 32 et et NOUN crl-14227 285 33 . . PUNCT crl-14227 286 1 al al PROPN crl-14227 286 2 . . PUNCT crl-14227 286 3 ) ) PUNCT crl-14227 286 4 provide provide VERB crl-14227 286 5 useful useful ADJ crl-14227 286 6 treatments treatment NOUN crl-14227 286 7 on on ADP crl-14227 286 8 either either CCONJ crl-14227 286 9 costing cost VERB crl-14227 286 10 , , PUNCT crl-14227 286 11 planning planning NOUN crl-14227 286 12 and and CCONJ crl-14227 286 13 decision decision NOUN crl-14227 286 14 making making NOUN crl-14227 286 15 , , PUNCT crl-14227 286 16 or or CCONJ crl-14227 286 17 performance performance NOUN crl-14227 286 18 measures measure NOUN crl-14227 286 19 . . PUNCT crl-14227 287 1 however however ADV crl-14227 287 2 , , PUNCT crl-14227 287 3 integrated integrated ADJ crl-14227 287 4 treatments treatment NOUN crl-14227 287 5 of of ADP crl-14227 287 6 these these DET crl-14227 287 7 topics topic NOUN crl-14227 287 8 has have VERB crl-14227 287 9 yet yet ADV crl-14227 287 10 to to PART crl-14227 287 11 be be AUX crl-14227 287 12 accomplished accomplish VERB crl-14227 287 13 successfully successfully ADV crl-14227 287 14 . . PUNCT crl-14227 288 1 cronin cronin PROPN crl-14227 288 2 , , PUNCT crl-14227 288 3 performance performance NOUN crl-14227 288 4 measurement measurement NOUN crl-14227 288 5 .. .. PUNCT crl-14227 288 6 . . PUNCT crl-14227 289 1 ; ; PUNCT crl-14227 289 2 donald donald PROPN crl-14227 289 3 e. e. PROPN crl-14227 289 4 riggs riggs PROPN crl-14227 289 5 , , PUNCT crl-14227 289 6 strategic strategic ADJ crl-14227 289 7 planning planning NOUN crl-14227 289 8 for for ADP crl-14227 289 9 library library NOUN crl-14227 289 10 managers manager NOUN crl-14227 289 11 ( ( PUNCT crl-14227 289 12 phoenix phoenix PROPN crl-14227 289 13 : : PUNCT crl-14227 289 14 oryx oryx PROPN crl-14227 289 15 , , PUNCT crl-14227 289 16 1984 1984 NUM crl-14227 289 17 ) ) PUNCT crl-14227 289 18 ; ; PUNCT crl-14227 289 19 paul paul PROPN crl-14227 289 20 kantor kantor PROPN crl-14227 289 21 , , PUNCT crl-14227 289 22 objective objective ADJ crl-14227 289 23 performance performance NOUN crl-14227 289 24 measures measure NOUN crl-14227 289 25 for for ADP crl-14227 289 26 academic academic ADJ crl-14227 289 27 and and CCONJ crl-14227 289 28 research research NOUN crl-14227 289 29 libraries library NOUN crl-14227 289 30 ( ( PUNCT crl-14227 289 31 washington washington PROPN crl-14227 289 32 , , PUNCT crl-14227 289 33 d. d. PROPN crl-14227 289 34 c. c. PROPN crl-14227 289 35 : : PUNCT crl-14227 289 36 association association PROPN crl-14227 289 37 of of ADP crl-14227 289 38 research research NOUN crl-14227 289 39 libraries library NOUN crl-14227 289 40 , , PUNCT crl-14227 289 41 1984 1984 NUM crl-14227 289 42 ) ) PUNCT crl-14227 289 43 ; ; PUNCT crl-14227 289 44 association association NOUN crl-14227 289 45 of of ADP crl-14227 289 46 research research NOUN crl-14227 289 47 libraries library NOUN crl-14227 289 48 , , PUNCT crl-14227 289 49 strategic strategic ADJ crl-14227 289 50 planning planning NOUN crl-14227 289 51 in in ADP crl-14227 289 52 arl arl PROPN crl-14227 289 53 libraries library NOUN crl-14227 289 54 [ [ X crl-14227 289 55 spec spec NOUN crl-14227 289 56 kit kit NOUN crl-14227 289 57 no no INTJ crl-14227 289 58 . . NOUN crl-14227 290 1 108 108 NUM crl-14227 290 2 ] ] PUNCT crl-14227 290 3 ( ( PUNCT crl-14227 290 4 washington washington PROPN crl-14227 290 5 , , PUNCT crl-14227 290 6 d.c d.c PROPN crl-14227 290 7 . . PROPN crl-14227 290 8 : : PUNCT crl-14227 290 9 arl arl PROPN crl-14227 290 10 , , PUNCT crl-14227 290 11 1984 1984 NUM crl-14227 290 12 ) ) PUNCT crl-14227 290 13 ; ; PUNCT crl-14227 290 14 philip philip PROPN crl-14227 290 15 rosenberg rosenberg PROPN crl-14227 290 16 , , PUNCT crl-14227 290 17 costing cost VERB crl-14227 290 18 library library NOUN crl-14227 290 19 seroices seroice NOUN crl-14227 290 20 : : PUNCT crl-14227 290 21 a a DET crl-14227 290 22 management management NOUN crl-14227 290 23 handbook handbook NOUN crl-14227 290 24 ( ( PUNCT crl-14227 290 25 orlean orlean ADJ crl-14227 290 26 , , PUNCT crl-14227 290 27 va va PROPN crl-14227 290 28 . . PROPN crl-14227 290 29 : : PUNCT crl-14227 290 30 philip philip PROPN crl-14227 290 31 rosenberg rosenberg PROPN crl-14227 290 32 and and CCONJ crl-14227 290 33 associates associate NOUN crl-14227 290 34 , , PUNCT crl-14227 290 35 1985 1985 NUM crl-14227 290 36 ) ) PUNCT crl-14227 290 37 , , PUNCT crl-14227 290 38 [ [ X crl-14227 290 39 draft draft NOUN crl-14227 290 40 ] ] X crl-14227 290 41 ; ; PUNCT crl-14227 290 42 douglas douglas PROPN crl-14227 290 43 l. l. PROPN crl-14227 290 44 zweizig zweizig PROPN crl-14227 290 45 and and CCONJ crl-14227 290 46 eleanor eleanor NOUN crl-14227 290 47 jo jo PROPN crl-14227 290 48 rodger rodger NOUN crl-14227 290 49 , , PUNCT crl-14227 290 50 output output NOUN crl-14227 290 51 measures measure NOUN crl-14227 290 52 for for ADP crl-14227 290 53 public public ADJ crl-14227 290 54 libraries library NOUN crl-14227 290 55 ( ( PUNCT crl-14227 290 56 chicago chicago PROPN crl-14227 290 57 : : PUNCT crl-14227 290 58 american american PROPN crl-14227 290 59 library library PROPN crl-14227 290 60 assn assn PROPN crl-14227 290 61 . . PUNCT crl-14227 290 62 , , PUNCT crl-14227 290 63 1982 1982 NUM crl-14227 290 64 ) ) PUNCT crl-14227 290 65 ; ; PUNCT crl-14227 290 66 vernon vernon PROPN crl-14227 290 67 e. e. PROPN crl-14227 290 68 palmour palmour PROPN crl-14227 290 69 , , PUNCT crl-14227 290 70 marcia marcia PROPN crl-14227 290 71 c. c. PROPN crl-14227 290 72 bellasai bellasai PROPN crl-14227 290 73 , , PUNCT crl-14227 290 74 and and CCONJ crl-14227 290 75 nancy nancy NOUN crl-14227 290 76 dewath dewath NOUN crl-14227 290 77 , , PUNCT crl-14227 290 78 a a DET crl-14227 290 79 planning planning NOUN crl-14227 290 80 process process NOUN crl-14227 290 81 for for ADP crl-14227 290 82 public public ADJ crl-14227 290 83 libraries library NOUN crl-14227 290 84 ( ( PUNCT crl-14227 290 85 chicago chicago PROPN crl-14227 290 86 : : PUNCT crl-14227 290 87 american american PROPN crl-14227 290 88 library library PROPN crl-14227 290 89 assn assn PROPN crl-14227 290 90 . . PUNCT crl-14227 290 91 , , PUNCT crl-14227 290 92 1980 1980 NUM crl-14227 290 93 ) ) PUNCT crl-14227 290 94 . . PUNCT crl-14227 291 1 15 15 NUM crl-14227 291 2 . . PUNCT crl-14227 292 1 kantor kantor NOUN crl-14227 292 2 , , PUNCT crl-14227 292 3 objective objective ADJ crl-14227 292 4 performance performance NOUN crl-14227 292 5 measures measure NOUN crl-14227 292 6 .. .. PUNCT crl-14227 292 7 . . PUNCT crl-14227 293 1 , , PUNCT crl-14227 293 2 1984 1984 NUM crl-14227 293 3 . . PUNCT crl-14227 294 1 16 16 NUM crl-14227 294 2 . . PUNCT crl-14227 295 1 zweizig zweizig PROPN crl-14227 295 2 and and CCONJ crl-14227 295 3 rodger rodger NOUN crl-14227 295 4 , , PUNCT crl-14227 295 5 output output NOUN crl-14227 295 6 measures measure NOUN crl-14227 295 7 for for ADP crl-14227 295 8 public public ADJ crl-14227 295 9 libraries library NOUN crl-14227 295 10 , , PUNCT crl-14227 295 11 1982 1982 NUM crl-14227 295 12 . . PUNCT crl-14227 296 1 17 17 NUM crl-14227 296 2 . . PUNCT crl-14227 297 1 correct correct ADJ crl-14227 297 2 answer answer NOUN crl-14227 297 3 fill fill NOUN crl-14227 297 4 rate rate NOUN crl-14227 297 5 is be AUX crl-14227 297 6 an an DET crl-14227 297 7 unobtrusive unobtrusive ADJ crl-14227 297 8 performance performance NOUN crl-14227 297 9 measure measure NOUN crl-14227 297 10 that that PRON crl-14227 297 11 assesses assess VERB crl-14227 297 12 the the DET crl-14227 297 13 quality quality NOUN crl-14227 297 14 of of ADP crl-14227 297 15 reference reference NOUN crl-14227 297 16 service service NOUN crl-14227 297 17 in in ADP crl-14227 297 18 terms term NOUN crl-14227 297 19 of of ADP crl-14227 297 20 the the DET crl-14227 297 21 percentage percentage NOUN crl-14227 297 22 of of ADP crl-14227 297 23 the the DET crl-14227 297 24 provision provision NOUN crl-14227 297 25 of of ADP crl-14227 297 26 correct correct ADJ crl-14227 297 27 answers answer NOUN crl-14227 297 28 provided provide VERB crl-14227 297 29 by by ADP crl-14227 297 30 reference reference NOUN crl-14227 297 31 staff staff NOUN crl-14227 297 32 compared compare VERB crl-14227 297 33 to to ADP crl-14227 297 34 all all DET crl-14227 297 35 questions question NOUN crl-14227 297 36 answered answer VERB crl-14227 297 37 . . PUNCT crl-14227 298 1 see see VERB crl-14227 298 2 mcclure mcclure NOUN crl-14227 298 3 for for ADP crl-14227 298 4 more more ADJ crl-14227 298 5 discussion discussion NOUN crl-14227 298 6 on on ADP crl-14227 298 7 these these DET crl-14227 298 8 and and CCONJ crl-14227 298 9 other other ADJ crl-14227 298 10 unobtrusive unobtrusive ADJ crl-14227 298 11 reference reference NOUN crl-14227 298 12 performance performance NOUN crl-14227 298 13 measures measure NOUN crl-14227 298 14 . . PUNCT crl-14227 299 1 charles charles PROPN crl-14227 299 2 r. r. PROPN crl-14227 299 3 mcclure mcclure PROPN crl-14227 299 4 , , PUNCT crl-14227 299 5 " " PUNCT crl-14227 299 6 output output NOUN crl-14227 299 7 measures measure NOUN crl-14227 299 8 , , PUNCT crl-14227 299 9 unobtrusive unobtrusive ADJ crl-14227 299 10 testing testing NOUN crl-14227 299 11 , , PUNCT crl-14227 299 12 and and CCONJ crl-14227 299 13 assessing assess VERB crl-14227 299 14 the the DET crl-14227 299 15 quality quality NOUN crl-14227 299 16 of of ADP crl-14227 299 17 reference reference NOUN crl-14227 299 18 services service NOUN crl-14227 299 19 , , PUNCT crl-14227 299 20 " " PUNCT crl-14227 299 21 in in ADP crl-14227 299 22 evaluation evaluation NOUN crl-14227 299 23 of of ADP crl-14227 299 24 reference reference NOUN crl-14227 299 25 seroices seroice NOUN crl-14227 299 26 , , PUNCT crl-14227 299 27 bill bill PROPN crl-14227 299 28 katz katz PROPN crl-14227 299 29 and and CCONJ crl-14227 299 30 ruth ruth PROPN crl-14227 299 31 a. a. NOUN crl-14227 299 32 fraley fraley PROPN crl-14227 299 33 , , PUNCT crl-14227 299 34 eds ed NOUN crl-14227 299 35 . . PUNCT crl-14227 299 36 , , PUNCT crl-14227 299 37 ( ( PUNCT crl-14227 299 38 new new PROPN crl-14227 299 39 york york PROPN crl-14227 299 40 : : PUNCT crl-14227 299 41 haworth haworth ADV crl-14227 299 42 , , PUNCT crl-14227 299 43 1984 1984 NUM crl-14227 299 44 ) ) PUNCT crl-14227 299 45 , , PUNCT crl-14227 299 46 p.215 p.215 NOUN crl-14227 299 47 - - PUNCT crl-14227 299 48 34 34 NUM crl-14227 299 49 . . NUM crl-14227 299 50 18 18 NUM crl-14227 299 51 . . X crl-14227 300 1 crowley crowley NOUN crl-14227 300 2 offers offer VERB crl-14227 300 3 a a DET crl-14227 300 4 summary summary NOUN crl-14227 300 5 table table NOUN crl-14227 300 6 of of ADP crl-14227 300 7 the the DET crl-14227 300 8 results result NOUN crl-14227 300 9 from from ADP crl-14227 300 10 unobtrusive unobtrusive ADJ crl-14227 300 11 tests test NOUN crl-14227 300 12 of of ADP crl-14227 300 13 academic academic ADJ crl-14227 300 14 and and CCONJ crl-14227 300 15 public public ADJ crl-14227 300 16 library library NOUN crl-14227 300 17 reference reference NOUN crl-14227 300 18 services service NOUN crl-14227 300 19 . . PUNCT crl-14227 301 1 terence terence NOUN crl-14227 301 2 crowley crowley NOUN crl-14227 301 3 , , PUNCT crl-14227 301 4 " " PUNCT crl-14227 301 5 half half ADJ crl-14227 301 6 - - PUNCT crl-14227 301 7 right right ADJ crl-14227 301 8 reference reference NOUN crl-14227 301 9 : : PUNCT crl-14227 301 10 is be AUX crl-14227 301 11 it it PRON crl-14227 301 12 true true ADJ crl-14227 301 13 ? ? PUNCT crl-14227 301 14 " " PUNCT crl-14227 301 15 rq rq X crl-14227 301 16 25 25 NUM crl-14227 301 17 : : SYM crl-14227 301 18 59 59 NUM crl-14227 301 19 - - SYM crl-14227 301 20 68 68 NUM crl-14227 301 21 ( ( PUNCT crl-14227 301 22 fall fall NOUN crl-14227 301 23 1985 1985 NUM crl-14227 301 24 ) ) PUNCT crl-14227 301 25 . . PUNCT crl-14227 302 1 19 19 NUM crl-14227 302 2 . . X crl-14227 302 3 mcclure mcclure NOUN crl-14227 302 4 , , PUNCT crl-14227 302 5 " " PUNCT crl-14227 302 6 output output NOUN crl-14227 302 7 measures measure NOUN crl-14227 302 8 , , PUNCT crl-14227 302 9 unobtrusive unobtrusive ADJ crl-14227 302 10 testing testing NOUN crl-14227 302 11 ... ... PUNCT crl-14227 302 12 , , PUNCT crl-14227 302 13 " " PUNCT crl-14227 302 14 1984 1984 NUM crl-14227 302 15 . . PUNCT crl-14227 303 1 20 20 NUM crl-14227 303 2 . . PUNCT crl-14227 304 1 mary mary PROPN crl-14227 304 2 jo jo PROPN crl-14227 304 3 lynch lynch PROPN crl-14227 304 4 , , PUNCT crl-14227 304 5 " " PUNCT crl-14227 304 6 the the DET crl-14227 304 7 public public PROPN crl-14227 304 8 library library NOUN crl-14227 304 9 association association NOUN crl-14227 304 10 and and CCONJ crl-14227 304 11 public public ADJ crl-14227 304 12 library library NOUN crl-14227 304 13 planning planning NOUN crl-14227 304 14 , , PUNCT crl-14227 304 15 " " PUNCT crl-14227 304 16 in in ADP crl-14227 304 17 planning plan VERB crl-14227 304 18 for for ADP crl-14227 304 19 library library NOUN crl-14227 304 20 services service NOUN crl-14227 304 21 : : PUNCT crl-14227 304 22 a a DET crl-14227 304 23 guide guide NOUN crl-14227 304 24 to to ADP crl-14227 304 25 utilizing utilize VERB crl-14227 304 26 planning planning NOUN crl-14227 304 27 methods method NOUN crl-14227 304 28 for for ADP crl-14227 304 29 library library NOUN crl-14227 304 30 management management NOUN crl-14227 304 31 , , PUNCT crl-14227 304 32 charles charles PROPN crl-14227 304 33 r. r. PROPN crl-14227 304 34 mcclure mcclure PROPN crl-14227 304 35 , , PUNCT crl-14227 304 36 ed ed NOUN crl-14227 304 37 . . PROPN crl-14227 304 38 , , PUNCT crl-14227 304 39 ( ( PUNCT crl-14227 304 40 new new PROPN crl-14227 304 41 york york PROPN crl-14227 304 42 : : PUNCT crl-14227 305 1 haworth haworth ADV crl-14227 305 2 , , PUNCT crl-14227 305 3 1982 1982 NUM crl-14227 305 4 ) ) PUNCT crl-14227 305 5 , , PUNCT crl-14227 305 6 p.29 p.29 NOUN crl-14227 305 7 - - SYM crl-14227 305 8 42 42 NUM crl-14227 305 9 . . PUNCT crl-14227 305 10 21 21 NUM crl-14227 305 11 . . PUNCT crl-14227 306 1 ernest ernest PROPN crl-14227 306 2 r. r. PROPN crl-14227 306 3 deprospo deprospo PROPN crl-14227 306 4 , , PUNCT crl-14227 306 5 ellen ellen PROPN crl-14227 306 6 altman altman PROPN crl-14227 306 7 , , PUNCT crl-14227 306 8 and and CCONJ crl-14227 306 9 kenneth kenneth PROPN crl-14227 306 10 e. e. PROPN crl-14227 306 11 beasley beasley PROPN crl-14227 306 12 , , PUNCT crl-14227 306 13 performance performance NOUN crl-14227 306 14 measures measure NOUN crl-14227 306 15 for for ADP crl-14227 306 16 public public ADJ crl-14227 306 17 libraries library NOUN crl-14227 306 18 ( ( PUNCT crl-14227 306 19 chicago chicago PROPN crl-14227 306 20 : : PUNCT crl-14227 306 21 american american PROPN crl-14227 306 22 library library PROPN crl-14227 306 23 assn assn PROPN crl-14227 306 24 . . PUNCT crl-14227 306 25 , , PUNCT crl-14227 306 26 1973 1973 NUM crl-14227 306 27 ) ) PUNCT crl-14227 306 28 . . PUNCT crl-14227 307 1 22 22 NUM crl-14227 307 2 . . PUNCT crl-14227 307 3 palmour palmour NOUN crl-14227 307 4 , , PUNCT crl-14227 307 5 and and CCONJ crl-14227 307 6 others other NOUN crl-14227 307 7 , , PUNCT crl-14227 307 8 a a DET crl-14227 307 9 planning planning NOUN crl-14227 307 10 process process NOUN crl-14227 307 11 for for ADP crl-14227 307 12 public public ADJ crl-14227 307 13 libraries library NOUN crl-14227 307 14 , , PUNCT crl-14227 307 15 1980 1980 NUM crl-14227 307 16 . . PUNCT crl-14227 308 1 23 23 NUM crl-14227 308 2 . . PUNCT crl-14227 309 1 zweizig zweizig PROPN crl-14227 309 2 and and CCONJ crl-14227 309 3 rodger rodger NOUN crl-14227 309 4 , , PUNCT crl-14227 309 5 output output NOUN crl-14227 309 6 measures measure NOUN crl-14227 309 7 for for ADP crl-14227 309 8 public public ADJ crl-14227 309 9 libraries library NOUN crl-14227 309 10 , , PUNCT crl-14227 309 11 1982 1982 NUM crl-14227 309 12 . . PUNCT crl-14227 310 1 24 24 NUM crl-14227 310 2 . . PUNCT crl-14227 311 1 rosenberg rosenberg PROPN crl-14227 311 2 , , PUNCT crl-14227 311 3 costing cost VERB crl-14227 311 4 library library NOUN crl-14227 311 5 seroices seroice NOUN crl-14227 311 6 . . PUNCT crl-14227 311 7 . . PUNCT crl-14227 311 8 . . PUNCT crl-14227 312 1 , , PUNCT crl-14227 312 2 1985 1985 NUM crl-14227 312 3 . . PUNCT crl-14227 313 1 25 25 NUM crl-14227 313 2 . . PUNCT crl-14227 314 1 oklahoma oklahoma PROPN crl-14227 314 2 department department PROPN crl-14227 314 3 of of ADP crl-14227 314 4 libraries library NOUN crl-14227 314 5 , , PUNCT crl-14227 314 6 performance performance NOUN crl-14227 314 7 measures measure NOUN crl-14227 314 8 for for ADP crl-14227 314 9 oklahoma oklahoma PROPN crl-14227 314 10 public public PROPN crl-14227 314 11 libraries libraries PROPN crl-14227 314 12 ( ( PUNCT crl-14227 314 13 oklahoma oklahoma PROPN crl-14227 314 14 city city PROPN crl-14227 314 15 , , PUNCT crl-14227 314 16 okla okla PROPN crl-14227 314 17 . . PUNCT crl-14227 314 18 : : PUNCT crl-14227 314 19 oklahoma oklahoma PROPN crl-14227 314 20 department department PROPN crl-14227 314 21 of of ADP crl-14227 314 22 libraries library NOUN crl-14227 314 23 , , PUNCT crl-14227 314 24 1982 1982 NUM crl-14227 314 25 ) ) PUNCT crl-14227 314 26 . . PUNCT crl-14227 315 1 26 26 NUM crl-14227 315 2 . . PUNCT crl-14227 315 3 utah utah PROPN crl-14227 315 4 advisory advisory PROPN crl-14227 315 5 committee committee NOUN crl-14227 315 6 , , PUNCT crl-14227 315 7 project project NOUN crl-14227 315 8 upgrade upgrade NOUN crl-14227 315 9 : : PUNCT crl-14227 315 10 planning planning NOUN crl-14227 315 11 , , PUNCT crl-14227 315 12 evaluation evaluation NOUN crl-14227 315 13 , , PUNCT crl-14227 315 14 and and CCONJ crl-14227 315 15 measuring measure VERB crl-14227 315 16 for for ADP crl-14227 315 17 public public ADJ crl-14227 315 18 library library NOUN crl-14227 315 19 excellence excellence NOUN crl-14227 315 20 ( ( PUNCT crl-14227 315 21 salt salt NOUN crl-14227 315 22 lake lake PROPN crl-14227 315 23 city city PROPN crl-14227 315 24 , , PUNCT crl-14227 315 25 utah utah PROPN crl-14227 315 26 : : PUNCT crl-14227 315 27 utah utah PROPN crl-14227 315 28 state state PROPN crl-14227 315 29 library library PROPN crl-14227 315 30 , , PUNCT crl-14227 315 31 1985 1985 NUM crl-14227 315 32 ) ) PUNCT crl-14227 315 33 , , PUNCT crl-14227 315 34 [ [ X crl-14227 315 35 draft draft NOUN crl-14227 315 36 ] ] PUNCT crl-14227 315 37 . . PUNCT crl-14227 316 1 27 27 NUM crl-14227 316 2 . . PUNCT crl-14227 317 1 charles charles PROPN crl-14227 317 2 r. r. PROPN crl-14227 317 3 mcclure mcclure PROPN crl-14227 317 4 , , PUNCT crl-14227 317 5 '' '' PUNCT crl-14227 317 6 the the DET crl-14227 317 7 role role NOUN crl-14227 317 8 of of ADP crl-14227 317 9 the the DET crl-14227 317 10 state state NOUN crl-14227 317 11 library library NOUN crl-14227 317 12 agency agency NOUN crl-14227 317 13 for for ADP crl-14227 317 14 developing develop VERB crl-14227 317 15 statewide statewide ADJ crl-14227 317 16 peformance peformance NOUN crl-14227 317 17 measures measure NOUN crl-14227 317 18 , , PUNCT crl-14227 317 19 planning planning NOUN crl-14227 317 20 , , PUNCT crl-14227 317 21 and and CCONJ crl-14227 317 22 standards standard NOUN crl-14227 317 23 , , PUNCT crl-14227 317 24 " " PUNCT crl-14227 317 25 in in ADP crl-14227 317 26 state state NOUN crl-14227 317 27 library library NOUN crl-14227 317 28 seroices seroice NOUN crl-14227 317 29 and and CCONJ crl-14227 317 30 issues issue NOUN crl-14227 317 31 : : PUNCT crl-14227 317 32 facing face VERB crl-14227 317 33 future future ADJ crl-14227 317 34 challenges challenge NOUN crl-14227 317 35 charles charles PROPN crl-14227 317 36 r. r. PROPN crl-14227 317 37 mcclure mcclure PROPN crl-14227 317 38 , , PUNCT crl-14227 317 39 ed ed NOUN crl-14227 317 40 . . PROPN crl-14227 317 41 , , PUNCT crl-14227 317 42 ( ( PUNCT crl-14227 317 43 norwood norwood PROPN crl-14227 317 44 , , PUNCT crl-14227 317 45 n.j n.j PROPN crl-14227 317 46 . . PROPN crl-14227 317 47 : : PUNCT crl-14227 317 48 ablex ablex PROPN crl-14227 317 49 , , PUNCT crl-14227 317 50 1986 1986 NUM crl-14227 317 51 ) ) PUNCT crl-14227 317 52 , , PUNCT crl-14227 317 53 p.187 p.187 NOUN crl-14227 317 54 - - SYM crl-14227 317 55 211 211 NUM crl-14227 317 56 . . PUNCT crl-14227 318 1 · · PUNCT crl-14227 318 2 336 336 NUM crl-14227 318 3 college college NOUN crl-14227 318 4 & & CCONJ crl-14227 318 5 research research PROPN crl-14227 318 6 libraries library NOUN crl-14227 318 7 july july PROPN crl-14227 318 8 1986 1986 NUM crl-14227 318 9 28 28 NUM crl-14227 318 10 . . PUNCT crl-14227 319 1 karen karen PROPN crl-14227 319 2 j. j. PROPN crl-14227 319 3 krueger krueger PROPN crl-14227 319 4 and and CCONJ crl-14227 319 5 douglas douglas PROPN crl-14227 319 6 l. l. PROPN crl-14227 319 7 z z PROPN crl-14227 319 8 weizig weizig ADJ crl-14227 319 9 , , PUNCT crl-14227 319 10 " " PUNCT crl-14227 319 11 getting get VERB crl-14227 319 12 it it PRON crl-14227 319 13 together together ADV crl-14227 319 14 : : PUNCT crl-14227 319 15 a a DET crl-14227 319 16 report report NOUN crl-14227 319 17 on on ADP crl-14227 319 18 pla pla PROPN crl-14227 319 19 ' ' PART crl-14227 319 20 s s NOUN crl-14227 319 21 work work NOUN crl-14227 319 22 in in ADP crl-14227 319 23 progress progress NOUN crl-14227 319 24 , , PUNCT crl-14227 319 25 " " PUNCT crl-14227 319 26 illinois illinois PROPN crl-14227 319 27 libraries librarie VERB crl-14227 319 28 66:233 66:233 NUM crl-14227 319 29 - - SYM crl-14227 319 30 236 236 NUM crl-14227 319 31 ( ( PUNCT crl-14227 319 32 may may AUX crl-14227 319 33 1984 1984 NUM crl-14227 319 34 ) ) PUNCT crl-14227 319 35 . . PUNCT crl-14227 320 1 29 29 NUM crl-14227 320 2 . . PUNCT crl-14227 321 1 the the DET crl-14227 321 2 author author NOUN crl-14227 321 3 is be AUX crl-14227 321 4 currently currently ADV crl-14227 321 5 serving serve VERB crl-14227 321 6 as as ADP crl-14227 321 7 the the DET crl-14227 321 8 principal principal ADJ crl-14227 321 9 investigator investigator NOUN crl-14227 321 10 for for ADP crl-14227 321 11 the the DET crl-14227 321 12 " " PUNCT crl-14227 321 13 public public ADJ crl-14227 321 14 library library NOUN crl-14227 321 15 development development NOUN crl-14227 321 16 project project NOUN crl-14227 321 17 . . PUNCT crl-14227 321 18 " " PUNCT crl-14227 322 1 30 30 NUM crl-14227 322 2 . . PUNCT crl-14227 323 1 an an DET crl-14227 323 2 acrl acrl ADJ crl-14227 323 3 task task NOUN crl-14227 323 4 force force NOUN crl-14227 323 5 on on ADP crl-14227 323 6 performance performance NOUN crl-14227 323 7 measures measure NOUN crl-14227 323 8 , , PUNCT crl-14227 323 9 of of ADP crl-14227 323 10 which which PRON crl-14227 323 11 this this DET crl-14227 323 12 author author NOUN crl-14227 323 13 was be AUX crl-14227 323 14 a a DET crl-14227 323 15 member member NOUN crl-14227 323 16 , , PUNCT crl-14227 323 17 issued issue VERB crl-14227 323 18 a a DET crl-14227 323 19 final final ADJ crl-14227 323 20 report report NOUN crl-14227 323 21 in in ADP crl-14227 323 22 1984 1984 NUM crl-14227 323 23 that that PRON crl-14227 323 24 endorsed endorse VERB crl-14227 323 25 the the DET crl-14227 323 26 use use NOUN crl-14227 323 27 and and CCONJ crl-14227 323 28 appropriateness appropriateness NOUN crl-14227 323 29 of of ADP crl-14227 323 30 peformance peformance NOUN crl-14227 323 31 measures measure NOUN crl-14227 323 32 in in ADP crl-14227 323 33 academic academic ADJ crl-14227 323 34 libraries library NOUN crl-14227 323 35 . . PUNCT crl-14227 324 1 subsequently subsequently ADV crl-14227 324 2 , , PUNCT crl-14227 324 3 the the DET crl-14227 324 4 acrl acrl ADJ crl-14227 324 5 committee committee NOUN crl-14227 324 6 or or CCONJ crl-14227 324 7 performance performance NOUN crl-14227 324 8 measures measure NOUN crl-14227 324 9 was be AUX crl-14227 324 10 established establish VERB crl-14227 324 11 with with ADP crl-14227 324 12 virginia virginia PROPN crl-14227 324 13 tiefel tiefel NOUN crl-14227 324 14 as as ADP crl-14227 324 15 chair chair NOUN crl-14227 324 16 . . PUNCT crl-14227 325 1 · · PUNCT crl-14227 325 2 31 31 NUM crl-14227 325 3 . . PUNCT crl-14227 326 1 for for ADP crl-14227 326 2 example example NOUN crl-14227 326 3 , , PUNCT crl-14227 326 4 the the DET crl-14227 326 5 council council NOUN crl-14227 326 6 on on ADP crl-14227 326 7 library library PROPN crl-14227 326 8 resources resource NOUN crl-14227 326 9 ' ' PART crl-14227 326 10 program program NOUN crl-14227 326 11 " " PUNCT crl-14227 326 12 innovation innovation NOUN crl-14227 326 13 and and CCONJ crl-14227 326 14 improvement improvement NOUN crl-14227 326 15 of of ADP crl-14227 326 16 basic basic ADJ crl-14227 326 17 and and CCONJ crl-14227 326 18 supplementary supplementary ADJ crl-14227 326 19 education education NOUN crl-14227 326 20 for for ADP crl-14227 326 21 academic academic ADJ crl-14227 326 22 and and CCONJ crl-14227 326 23 research research NOUN crl-14227 326 24 libraries library NOUN crl-14227 326 25 " " PUNCT crl-14227 326 26 has have AUX crl-14227 326 27 brought bring VERB crl-14227 326 28 considerable considerable ADJ crl-14227 326 29 attention attention NOUN crl-14227 326 30 to to ADP crl-14227 326 31 the the DET crl-14227 326 32 issues issue NOUN crl-14227 326 33 related relate VERB crl-14227 326 34 to to ADP crl-14227 326 35 improving improve VERB crl-14227 326 36 the the DET crl-14227 326 37 quality quality NOUN crl-14227 326 38 of of ADP crl-14227 326 39 academic academic ADJ crl-14227 326 40 librarianship librarianship NOUN crl-14227 326 41 education education NOUN crl-14227 326 42 . . PUNCT crl-14227 327 1 32 32 NUM crl-14227 327 2 . . PUNCT crl-14227 328 1 charles charles PROPN crl-14227 328 2 r. r. PROPN crl-14227 328 3 mcclure mcclure PROPN crl-14227 328 4 and and CCONJ crl-14227 328 5 alan alan PROPN crl-14227 328 6 r. r. PROPN crl-14227 328 7 samuels samuels PROPN crl-14227 328 8 , , PUNCT crl-14227 328 9 " " PUNCT crl-14227 328 10 factors factor NOUN crl-14227 328 11 affecting affect VERB crl-14227 328 12 the the DET crl-14227 328 13 use use NOUN crl-14227 328 14 of of ADP crl-14227 328 15 information information NOUN crl-14227 328 16 for for ADP crl-14227 328 17 academic academic ADJ crl-14227 328 18 library library NOUN crl-14227 328 19 decision decision NOUN crl-14227 328 20 making make VERB crl-14227 328 21 , , PUNCT crl-14227 328 22 " " PUNCT crl-14227 328 23 college college PROPN crl-14227 328 24 & & CCONJ crl-14227 328 25 research research PROPN crl-14227 328 26 libraries librarie VERB crl-14227 328 27 46:483 46:483 NUM crl-14227 328 28 - - SYM crl-14227 328 29 98 98 NUM crl-14227 328 30 ( ( PUNCT crl-14227 328 31 nov nov PROPN crl-14227 328 32 . . PROPN crl-14227 328 33 1985 1985 NUM crl-14227 328 34 ) ) PUNCT crl-14227 328 35 ; ; PUNCT crl-14227 328 36 and and CCONJ crl-14227 328 37 alan alan PROPN crl-14227 328 38 r. r. PROPN crl-14227 328 39 samuels samuels PROPN crl-14227 328 40 and and CCONJ crl-14227 328 41 charles charles PROPN crl-14227 328 42 r. r. PROPN crl-14227 328 43 mcclure mcclure PROPN crl-14227 328 44 , , PUNCT crl-14227 328 45 '' '' PUNCT crl-14227 328 46 utilization utilization NOUN crl-14227 328 47 of of ADP crl-14227 328 48 information information NOUN crl-14227 328 49 for for ADP crl-14227 328 50 decision decision NOUN crl-14227 328 51 making make VERB crl-14227 328 52 under under ADP crl-14227 328 53 varying vary VERB crl-14227 328 54 organizational organizational ADJ crl-14227 328 55 climate climate NOUN crl-14227 328 56 conditions condition NOUN crl-14227 328 57 in in ADP crl-14227 328 58 public public ADJ crl-14227 328 59 libraries library NOUN crl-14227 328 60 , , PUNCT crl-14227 328 61 '' '' PUNCT crl-14227 328 62 journal journal PROPN crl-14227 328 63 of of ADP crl-14227 328 64 library library PROPN crl-14227 328 65 administration administration PROPN crl-14227 328 66 4:1 4:1 NUM crl-14227 328 67 - - SYM crl-14227 328 68 20 20 NUM crl-14227 328 69 ( ( PUNCT crl-14227 328 70 fall1983 fall1983 PROPN crl-14227 328 71 ) ) PUNCT crl-14227 328 72 . . PUNCT crl-14227 329 1 33 33 NUM crl-14227 329 2 . . PUNCT crl-14227 330 1 this this DET crl-14227 330 2 author author NOUN crl-14227 330 3 and and CCONJ crl-14227 330 4 alan alan PROPN crl-14227 330 5 r. r. PROPN crl-14227 330 6 samuels samuels PROPN crl-14227 330 7 have have AUX crl-14227 330 8 been be AUX crl-14227 330 9 involved involve VERB crl-14227 330 10 in in ADP crl-14227 330 11 an an DET crl-14227 330 12 ongoing ongoing ADJ crl-14227 330 13 research research NOUN crl-14227 330 14 project project NOUN crl-14227 330 15 to to PART crl-14227 330 16 develop develop VERB crl-14227 330 17 validated validated ADJ crl-14227 330 18 instruments instrument NOUN crl-14227 330 19 that that PRON crl-14227 330 20 measure measure VERB crl-14227 330 21 five five NUM crl-14227 330 22 dimensions dimension NOUN crl-14227 330 23 of of ADP crl-14227 330 24 organizational organizational ADJ crl-14227 330 25 climate climate NOUN crl-14227 330 26 , , PUNCT crl-14227 330 27 e.g. e.g. ADV crl-14227 330 28 , , PUNCT crl-14227 330 29 innovation innovation NOUN crl-14227 330 30 , , PUNCT crl-14227 330 31 support support NOUN crl-14227 330 32 , , PUNCT crl-14227 330 33 freedom freedom NOUN crl-14227 330 34 , , PUNCT crl-14227 330 35 democratic democratic ADJ crl-14227 330 36 governance governance NOUN crl-14227 330 37 , , PUNCT crl-14227 330 38 and and CCONJ crl-14227 330 39 esprit esprit VERB crl-14227 330 40 ; ; PUNCT crl-14227 330 41 and and CCONJ crl-14227 330 42 three three NUM crl-14227 330 43 dimensions dimension NOUN crl-14227 330 44 of of ADP crl-14227 330 45 information information NOUN crl-14227 330 46 processing processing NOUN crl-14227 330 47 , , PUNCT crl-14227 330 48 e e NOUN crl-14227 330 49 .g .g NOUN crl-14227 330 50 . . PUNCT crl-14227 331 1 , , PUNCT crl-14227 331 2 information information NOUN crl-14227 331 3 acquisition acquisition NOUN crl-14227 331 4 , , PUNCT crl-14227 331 5 information information NOUN crl-14227 331 6 dissemination dissemination NOUN crl-14227 331 7 , , PUNCT crl-14227 331 8 and and CCONJ crl-14227 331 9 information information NOUN crl-14227 331 10 evaluation evaluation NOUN crl-14227 331 11 . . PUNCT crl-14227 332 1 we we PRON crl-14227 332 2 brick brick NOUN crl-14227 332 3 has have AUX crl-14227 332 4 done do VERB crl-14227 332 5 additional additional ADJ crl-14227 332 6 testing testing NOUN crl-14227 332 7 to to ADP crl-14227 332 8 these these DET crl-14227 332 9 measures measure NOUN crl-14227 332 10 . . PUNCT crl-14227 333 1 the the DET crl-14227 333 2 measures measure NOUN crl-14227 333 3 appear appear VERB crl-14227 333 4 to to PART crl-14227 333 5 provide provide VERB crl-14227 333 6 a a DET crl-14227 333 7 practical practical ADJ crl-14227 333 8 method method NOUN crl-14227 333 9 to to PART crl-14227 333 10 assess assess VERB crl-14227 333 11 either either CCONJ crl-14227 333 12 an an DET crl-14227 333 13 academic academic ADJ crl-14227 333 14 or or CCONJ crl-14227 333 15 public public ADJ crl-14227 333 16 library library NOUN crl-14227 333 17 's 's PART crl-14227 333 18 organizational organizational ADJ crl-14227 333 19 climate climate NOUN crl-14227 333 20 and and CCONJ crl-14227 333 21 information information NOUN crl-14227 333 22 processing processing NOUN crl-14227 333 23 characteristics characteristic NOUN crl-14227 333 24 . . PUNCT crl-14227 334 1 sue sue PROPN crl-14227 334 2 webrick webrick PROPN crl-14227 334 3 , , PUNCT crl-14227 334 4 the the DET crl-14227 334 5 effects effect NOUN crl-14227 334 6 of of ADP crl-14227 334 7 personality personality NOUN crl-14227 334 8 type type NOUN crl-14227 334 9 and and CCONJ crl-14227 334 10 organizational organizational ADJ crl-14227 334 11 climate climate NOUN crl-14227 334 12 on on ADP crl-14227 334 13 the the DET crl-14227 334 14 acquisition acquisition NOUN crl-14227 334 15 and and CCONJ crl-14227 334 16 utilization utilization NOUN crl-14227 334 17 of of ADP crl-14227 334 18 information information NOUN crl-14227 334 19 ( ( PUNCT crl-14227 334 20 ph.d ph.d PROPN crl-14227 334 21 . . PUNCT crl-14227 335 1 diss diss PROPN crl-14227 335 2 . . PUNCT crl-14227 335 3 : : PUNCT crl-14227 336 1 university university PROPN crl-14227 336 2 of of ADP crl-14227 336 3 pittsburg pittsburg PROPN crl-14227 336 4 , , PUNCT crl-14227 336 5 school school NOUN crl-14227 336 6 of of ADP crl-14227 336 7 library library NOUN crl-14227 336 8 and and CCONJ crl-14227 336 9 information information NOUN crl-14227 336 10 science science NOUN crl-14227 336 11 , , PUNCT crl-14227 336 12 1985 1985 NUM crl-14227 336 13 ) ) PUNCT crl-14227 336 14 . . PUNCT crl-14227 337 1 34 34 NUM crl-14227 337 2 . . PUNCT crl-14227 338 1 douglas douglas PROPN crl-14227 338 2 l. l. PROPN crl-14227 338 3 zweizig zweizig PROPN crl-14227 338 4 and and CCONJ crl-14227 338 5 charles charles PROPN crl-14227 338 6 r. r. PROPN crl-14227 338 7 mcclure mcclure PROPN crl-14227 338 8 , , PUNCT crl-14227 338 9 " " PUNCT crl-14227 338 10 issues issue NOUN crl-14227 338 11 in in ADP crl-14227 338 12 training training NOUN crl-14227 338 13 practitioners practitioner NOUN crl-14227 338 14 for for ADP crl-14227 338 15 library library NOUN crl-14227 338 16 planning planning NOUN crl-14227 338 17 , , PUNCT crl-14227 338 18 '' '' PUNCT crl-14227 338 19 in in ADP crl-14227 338 20 planning plan VERB crl-14227 338 21 for for ADP crl-14227 338 22 library library NOUN crl-14227 338 23 services service NOUN crl-14227 338 24 : : PUNCT crl-14227 338 25 a a DET crl-14227 338 26 guide guide NOUN crl-14227 338 27 to to ADP crl-14227 338 28 utilizing utilize VERB crl-14227 338 29 planning planning NOUN crl-14227 338 30 methods method NOUN crl-14227 338 31 for for ADP crl-14227 338 32 library library NOUN crl-14227 338 33 management management NOUN crl-14227 338 34 , , PUNCT crl-14227 338 35 charles charles PROPN crl-14227 338 36 r. r. PROPN crl-14227 338 37 mcclure mcclure PROPN crl-14227 338 38 ed ed PROPN crl-14227 338 39 . . PUNCT crl-14227 338 40 , , PUNCT crl-14227 338 41 ( ( PUNCT crl-14227 338 42 new new PROPN crl-14227 338 43 york york PROPN crl-14227 338 44 : : PUNCT crl-14227 338 45 haworth haworth ADV crl-14227 338 46 , , PUNCT crl-14227 338 47 1982 1982 NUM crl-14227 338 48 ) ) PUNCT crl-14227 338 49 p.235 p.235 NOUN crl-14227 338 50 - - PUNCT crl-14227 338 51 250 250 NUM crl-14227 338 52 . . PUNCT crl-14227 339 1 35 35 NUM crl-14227 339 2 . . PUNCT crl-14227 340 1 probably probably ADV crl-14227 340 2 the the DET crl-14227 340 3 best good ADJ crl-14227 340 4 example example NOUN crl-14227 340 5 of of ADP crl-14227 340 6 an an DET crl-14227 340 7 operational operational ADJ crl-14227 340 8 decision decision NOUN crl-14227 340 9 support support NOUN crl-14227 340 10 system system NOUN crl-14227 340 11 is be AUX crl-14227 340 12 " " PUNCT crl-14227 340 13 maggie maggie NOUN crl-14227 340 14 's 's PART crl-14227 340 15 place place NOUN crl-14227 340 16 , , PUNCT crl-14227 340 17 " " PUNCT crl-14227 340 18 pikes pike VERB crl-14227 340 19 peak peak PROPN crl-14227 340 20 library library PROPN crl-14227 340 21 district district PROPN crl-14227 340 22 , , PUNCT crl-14227 340 23 colorado colorado PROPN crl-14227 340 24 springs springs PROPN crl-14227 340 25 , , PUNCT crl-14227 340 26 colorado colorado PROPN crl-14227 340 27 . . PUNCT crl-14227 341 1 a a DET crl-14227 341 2 discussion discussion NOUN crl-14227 341 3 of of ADP crl-14227 341 4 decision decision NOUN crl-14227 341 5 support support NOUN crl-14227 341 6 systems system NOUN crl-14227 341 7 ( ( PUNCT crl-14227 341 8 dss dss NOUN crl-14227 341 9 ) ) PUNCT crl-14227 341 10 , , PUNCT crl-14227 341 11 management management NOUN crl-14227 341 12 information information NOUN crl-14227 341 13 systems system NOUN crl-14227 341 14 , , PUNCT crl-14227 341 15 and and CCONJ crl-14227 341 16 their their PRON crl-14227 341 17 similarities similarity NOUN crl-14227 341 18 / / SYM crl-14227 341 19 differences difference NOUN crl-14227 341 20 is be AUX crl-14227 341 21 beyond beyond ADP crl-14227 341 22 the the DET crl-14227 341 23 scope scope NOUN crl-14227 341 24 of of ADP crl-14227 341 25 this this DET crl-14227 341 26 paper paper NOUN crl-14227 341 27 . . PUNCT crl-14227 342 1 the the DET crl-14227 342 2 topic topic NOUN crl-14227 342 3 is be AUX crl-14227 342 4 specifically specifically ADV crl-14227 342 5 addressed address VERB crl-14227 342 6 in in ADP crl-14227 342 7 mcclure mcclure PROPN crl-14227 342 8 . . PUNCT crl-14227 343 1 additional additional ADJ crl-14227 343 2 background background NOUN crl-14227 343 3 information information NOUN crl-14227 343 4 on on ADP crl-14227 343 5 library library PROPN crl-14227 343 6 dss dss NOUN crl-14227 343 7 can can AUX crl-14227 343 8 be be AUX crl-14227 343 9 found find VERB crl-14227 343 10 in in ADP crl-14227 343 11 akoka akoka NOUN crl-14227 343 12 , , PUNCT crl-14227 343 13 heindel heindel NOUN crl-14227 343 14 and and CCONJ crl-14227 343 15 napier napi ADJ crl-14227 343 16 , , PUNCT crl-14227 343 17 and and CCONJ crl-14227 343 18 bommer bommer NOUN crl-14227 343 19 and and CCONJ crl-14227 343 20 chorba chorba PROPN crl-14227 343 21 . . PUNCT crl-14227 344 1 kenneth kenneth PROPN crl-14227 344 2 e e PROPN crl-14227 344 3 . . PUNCT crl-14227 345 1 dowlin dowlin NOUN crl-14227 345 2 , , PUNCT crl-14227 345 3 the the DET crl-14227 345 4 electronic electronic ADJ crl-14227 345 5 library library NOUN crl-14227 345 6 ( ( PUNCT crl-14227 345 7 new new PROPN crl-14227 345 8 york york PROPN crl-14227 345 9 : : PUNCT crl-14227 345 10 neal neal NOUN crl-14227 345 11 - - PUNCT crl-14227 345 12 schuman schuman PROPN crl-14227 345 13 , , PUNCT crl-14227 345 14 1984 1984 NUM crl-14227 345 15 ) ) PUNCT crl-14227 345 16 ; ; PUNCT crl-14227 345 17 mcclure mcclure NOUN crl-14227 345 18 , , PUNCT crl-14227 345 19 " " PUNCT crl-14227 345 20 management management NOUN crl-14227 345 21 information information NOUN crl-14227 345 22 for for ADP crl-14227 345 23 library library NOUN crl-14227 345 24 decision decision NOUN crl-14227 345 25 making make VERB crl-14227 345 26 , , PUNCT crl-14227 345 27 " " PUNCT crl-14227 345 28 1984 1984 NUM crl-14227 345 29 , , PUNCT crl-14227 345 30 p.3 p.3 NOUN crl-14227 345 31 - - SYM crl-14227 345 32 11 11 NUM crl-14227 345 33 ; ; PUNCT crl-14227 345 34 j. j. PROPN crl-14227 345 35 akoka akoka PROPN crl-14227 345 36 , , PUNCT crl-14227 345 37 " " PUNCT crl-14227 345 38 a a DET crl-14227 345 39 framework framework NOUN crl-14227 345 40 for for ADP crl-14227 345 41 decision decision NOUN crl-14227 345 42 support support NOUN crl-14227 345 43 systems system NOUN crl-14227 345 44 evaluation evaluation NOUN crl-14227 345 45 , , PUNCT crl-14227 345 46 " " PUNCT crl-14227 345 47 information information NOUN crl-14227 345 48 and and CCONJ crl-14227 345 49 management management NOUN crl-14227 345 50 4:133 4:133 NUM crl-14227 345 51 - - SYM crl-14227 345 52 41 41 NUM crl-14227 345 53 ( ( PUNCT crl-14227 345 54 1981 1981 NUM crl-14227 345 55 ) ) PUNCT crl-14227 345 56 ; ; PUNCT crl-14227 345 57 allan allan PROPN crl-14227 345 58 j. j. PROPN crl-14227 345 59 heindel heindel PROPN crl-14227 345 60 and and CCONJ crl-14227 345 61 h. h. PROPN crl-14227 345 62 albert albert PROPN crl-14227 345 63 napier napier PROPN crl-14227 345 64 , , PUNCT crl-14227 345 65 " " PUNCT crl-14227 345 66 decision decision NOUN crl-14227 345 67 support support NOUN crl-14227 345 68 systems system NOUN crl-14227 345 69 in in ADP crl-14227 345 70 libraries library NOUN crl-14227 345 71 , , PUNCT crl-14227 345 72 " " PUNCT crl-14227 345 73 special special ADJ crl-14227 345 74 libraries library NOUN crl-14227 345 75 72:319 72:319 NUM crl-14227 345 76 - - SYM crl-14227 345 77 27 27 NUM crl-14227 345 78 ; ; PUNCT crl-14227 345 79 ( ( PUNCT crl-14227 345 80 oct.1981 oct.1981 NOUN crl-14227 345 81 ) ) PUNCT crl-14227 345 82 ; ; PUNCT crl-14227 345 83 michael michael PROPN crl-14227 345 84 r. r. PROPN crl-14227 345 85 w. w. PROPN crl-14227 345 86 bommer bommer PROPN crl-14227 345 87 and and CCONJ crl-14227 345 88 ronald ronald PROPN crl-14227 345 89 w. w. PROPN crl-14227 345 90 chorba chorba PROPN crl-14227 345 91 , , PUNCT crl-14227 345 92 decision decision NOUN crl-14227 345 93 making making NOUN crl-14227 345 94 for for ADP crl-14227 345 95 library library NOUN crl-14227 345 96 management management NOUN crl-14227 345 97 ( ( PUNCT crl-14227 345 98 white white ADJ crl-14227 345 99 plains plain NOUN crl-14227 345 100 , , PUNCT crl-14227 345 101 n.y n.y PROPN crl-14227 345 102 . . PROPN crl-14227 345 103 : : PUNCT crl-14227 345 104 knowledge knowledge PROPN crl-14227 345 105 , , PUNCT crl-14227 345 106 1982 1982 NUM crl-14227 345 107 ) ) PUNCT crl-14227 345 108 . . PUNCT crl-14227 346 1 appendix appendix PROPN crl-14227 346 2 a a DET crl-14227 346 3 : : PUNCT crl-14227 346 4 interview interview NOUN crl-14227 346 5 questions question NOUN crl-14227 346 6 * * PUNCT crl-14227 347 1 1 1 X crl-14227 347 2 . . PUNCT crl-14227 347 3 how how SCONJ crl-14227 347 4 is be AUX crl-14227 347 5 " " PUNCT crl-14227 347 6 effectiveness effectiveness NOUN crl-14227 347 7 " " PUNCT crl-14227 347 8 of of ADP crl-14227 347 9 library library PROPN crl-14227 347 10 public public ADJ crl-14227 347 11 services service NOUN crl-14227 347 12 determined determine VERB crl-14227 347 13 ? ? PUNCT crl-14227 348 1 2 2 X crl-14227 348 2 . . X crl-14227 348 3 to to ADP crl-14227 348 4 what what DET crl-14227 348 5 degree degree NOUN crl-14227 348 6 do do AUX crl-14227 348 7 public public ADJ crl-14227 348 8 services service NOUN crl-14227 348 9 have have VERB crl-14227 348 10 to to PART crl-14227 348 11 be be AUX crl-14227 348 12 " " PUNCT crl-14227 348 13 efficient efficient ADJ crl-14227 348 14 " " PUNCT crl-14227 348 15 for for SCONJ crl-14227 348 16 them they PRON crl-14227 348 17 to to PART crl-14227 348 18 be be AUX crl-14227 348 19 funded fund VERB crl-14227 348 20 within within ADP crl-14227 348 21 the the DET crl-14227 348 22 library library NOUN crl-14227 348 23 ? ? PUNCT crl-14227 349 1 3 3 X crl-14227 349 2 . . PUNCT crl-14227 349 3 what what PRON crl-14227 349 4 costing cost VERB crl-14227 349 5 data datum NOUN crl-14227 349 6 are be AUX crl-14227 349 7 currently currently ADV crl-14227 349 8 available available ADJ crl-14227 349 9 at at ADP crl-14227 349 10 the the DET crl-14227 349 11 library library NOUN crl-14227 349 12 and and CCONJ crl-14227 349 13 for for ADP crl-14227 349 14 which which PRON crl-14227 349 15 specific specific ADJ crl-14227 349 16 public public ADJ crl-14227 349 17 service service NOUN crl-14227 349 18 areas area NOUN crl-14227 349 19 ? ? PUNCT crl-14227 350 1 4 4 X crl-14227 350 2 . . X crl-14227 350 3 what what PRON crl-14227 350 4 are be AUX crl-14227 350 5 the the DET crl-14227 350 6 administrative administrative ADJ crl-14227 350 7 needs need NOUN crl-14227 350 8 at at ADP crl-14227 350 9 the the DET crl-14227 350 10 library library NOUN crl-14227 350 11 to to PART crl-14227 350 12 produce produce VERB crl-14227 350 13 specific specific ADJ crl-14227 350 14 costs cost NOUN crl-14227 350 15 analyses analysis NOUN crl-14227 350 16 of of ADP crl-14227 350 17 public public ADJ crl-14227 350 18 services service NOUN crl-14227 350 19 ? ? PUNCT crl-14227 351 1 5 5 X crl-14227 351 2 . . X crl-14227 351 3 are be AUX crl-14227 351 4 cost cost NOUN crl-14227 351 5 data datum NOUN crl-14227 351 6 used use VERB crl-14227 351 7 with with ADP crl-14227 351 8 performances performance NOUN crl-14227 351 9 measure measure VERB crl-14227 351 10 data datum NOUN crl-14227 351 11 to to PART crl-14227 351 12 assess assess VERB crl-14227 351 13 public public ADJ crl-14227 351 14 services service NOUN crl-14227 351 15 ? ? PUNCT crl-14227 352 1 is be AUX crl-14227 352 2 unobtrusive unobtrusive ADJ crl-14227 352 3 testing test VERB crl-14227 352 4 an an DET crl-14227 352 5 appropriate appropriate ADJ crl-14227 352 6 methodology methodology NOUN crl-14227 352 7 to to PART crl-14227 352 8 assess assess VERB crl-14227 352 9 the the DET crl-14227 352 10 quality quality NOUN crl-14227 352 11 of of ADP crl-14227 352 12 public public ADJ crl-14227 352 13 services service NOUN crl-14227 352 14 ? ? PUNCT crl-14227 353 1 7 7 X crl-14227 353 2 . . X crl-14227 353 3 on on ADP crl-14227 353 4 what what DET crl-14227 353 5 basis basis NOUN crl-14227 353 6 are be AUX crl-14227 353 7 administrative administrative ADJ crl-14227 353 8 decisions decision NOUN crl-14227 353 9 made make VERB crl-14227 353 10 regarding regard VERB crl-14227 353 11 the the DET crl-14227 353 12 expansion expansion NOUN crl-14227 353 13 , , PUNCT crl-14227 353 14 elimination elimination NOUN crl-14227 353 15 , , PUNCT crl-14227 353 16 and and CCONJ crl-14227 353 17 overall overall ADJ crl-14227 353 18 effectiveness effectiveness NOUN crl-14227 353 19 of of ADP crl-14227 353 20 public public ADJ crl-14227 353 21 services service NOUN crl-14227 353 22 ? ? PUNCT crl-14227 354 1 8 8 X crl-14227 354 2 . . PUNCT crl-14227 355 1 what what PRON crl-14227 355 2 specific specific ADJ crl-14227 355 3 data datum NOUN crl-14227 355 4 would would AUX crl-14227 355 5 be be AUX crl-14227 355 6 useful useful ADJ crl-14227 355 7 regarding regard VERB crl-14227 355 8 costing cost VERB crl-14227 355 9 and and CCONJ crl-14227 355 10 performance performance NOUN crl-14227 355 11 measures measure NOUN crl-14227 355 12 of of ADP crl-14227 355 13 public public ADJ crl-14227 355 14 services service NOUN crl-14227 355 15 ? ? PUNCT crl-14227 356 1 9 9 X crl-14227 356 2 . . X crl-14227 356 3 how how SCONJ crl-14227 356 4 well well ADV crl-14227 356 5 do do AUX crl-14227 356 6 public public ADJ crl-14227 356 7 services service NOUN crl-14227 356 8 compare compare VERB crl-14227 356 9 to to ADP crl-14227 356 10 technical technical ADJ crl-14227 356 11 services service NOUN crl-14227 356 12 in in ADP crl-14227 356 13 use use NOUN crl-14227 356 14 of of ADP crl-14227 356 15 cost cost NOUN crl-14227 356 16 and and CCONJ crl-14227 356 17 performance performance NOUN crl-14227 356 18 measure measure NOUN crl-14227 356 19 data datum NOUN crl-14227 356 20 ? ? PUNCT crl-14227 357 1 what what PRON crl-14227 357 2 are be AUX crl-14227 357 3 the the DET crl-14227 357 4 effects effect NOUN crl-14227 357 5 of of ADP crl-14227 357 6 disparities disparity NOUN crl-14227 357 7 between between ADP crl-14227 357 8 the the DET crl-14227 357 9 two two NUM crl-14227 357 10 areas area NOUN crl-14227 357 11 in in ADP crl-14227 357 12 terms term NOUN crl-14227 357 13 of of ADP crl-14227 357 14 library library NOUN crl-14227 357 15 resource resource NOUN crl-14227 357 16 allocation allocation NOUN crl-14227 357 17 ? ? PUNCT crl-14227 358 1 10 10 NUM crl-14227 358 2 . . PUNCT crl-14227 358 3 does do AUX crl-14227 358 4 the the DET crl-14227 358 5 library library NOUN crl-14227 358 6 organizational organizational ADJ crl-14227 358 7 climate climate NOUN crl-14227 358 8 and and CCONJ crl-14227 358 9 management management NOUN crl-14227 358 10 styles style NOUN crl-14227 358 11 support support VERB crl-14227 358 12 the the DET crl-14227 358 13 use use NOUN crl-14227 358 14 of of ADP crl-14227 358 15 cost cost NOUN crl-14227 358 16 and and CCONJ crl-14227 358 17 performance performance NOUN crl-14227 358 18 measure measure NOUN crl-14227 358 19 data datum NOUN crl-14227 358 20 for for ADP crl-14227 358 21 decision decision NOUN crl-14227 358 22 making making NOUN crl-14227 358 23 and and CCONJ crl-14227 358 24 planning plan VERB crl-14227 358 25 ? ? PUNCT crl-14227 359 1 * * PUNCT crl-14227 359 2 these these PRON crl-14227 359 3 were be AUX crl-14227 359 4 used use VERB crl-14227 359 5 as as ADP crl-14227 359 6 introductory introductory ADJ crl-14227 359 7 questions question NOUN crl-14227 359 8 , , PUNCT crl-14227 359 9 additional additional ADJ crl-14227 359 10 follow follow NOUN crl-14227 359 11 - - PUNCT crl-14227 359 12 up up NOUN crl-14227 359 13 and and CCONJ crl-14227 359 14 in in ADP crl-14227 359 15 - - PUNCT crl-14227 359 16 depth depth NOUN crl-14227 359 17 questions question NOUN crl-14227 359 18 broadly broadly ADV crl-14227 359 19 related relate VERB crl-14227 359 20 to to ADP crl-14227 359 21 the the DET crl-14227 359 22 study study NOUN crl-14227 359 23 objectives objective NOUN crl-14227 359 24 were be AUX crl-14227 359 25 also also ADV crl-14227 359 26 used use VERB crl-14227 359 27 depending depend VERB crl-14227 359 28 on on ADP crl-14227 359 29 the the DET crl-14227 359 30 flow flow NOUN crl-14227 359 31 of of ADP crl-14227 359 32 the the DET crl-14227 359 33 interview interview NOUN crl-14227 359 34 . . PUNCT