id sid tid token lemma pos crl-14326 1 1 college college NOUN crl-14326 1 2 and and CCONJ crl-14326 1 3 research research NOUN crl-14326 1 4 libraries library NOUN crl-14326 1 5 development development NOUN crl-14326 1 6 and and CCONJ crl-14326 1 7 testing testing NOUN crl-14326 1 8 of of ADP crl-14326 1 9 a a DET crl-14326 1 10 reference reference NOUN crl-14326 1 11 transaction transaction NOUN crl-14326 1 12 assessment assessment NOUN crl-14326 1 13 instrument instrument PROPN crl-14326 1 14 marjorie marjorie PROPN crl-14326 1 15 e. e. PROPN crl-14326 1 16 murfin murfin PROPN crl-14326 1 17 and and CCONJ crl-14326 1 18 gary gary PROPN crl-14326 1 19 m. m. PROPN crl-14326 1 20 gugelchuk gugelchuk PROPN crl-14326 1 21 an an DET crl-14326 1 22 i i NOUN crl-14326 1 23 ~ ~ PUNCT crl-14326 1 24 j!jas j!jas PROPN crl-14326 1 25 designed design VERB crl-14326 1 26 to to PART crl-14326 1 27 assess assess VERB crl-14326 1 28 the the DET crl-14326 1 29 reference reference NOUN crl-14326 1 30 outcome outcome NOUN crl-14326 1 31 in in ADP crl-14326 1 32 terms term NOUN crl-14326 1 33 of of ADP crl-14326 1 34 patron patron NOUN crl-14326 1 35 report report NOUN crl-14326 1 36 of of ADP crl-14326 1 37 success success NOUN crl-14326 1 38 . . PUNCT crl-14326 2 1 it it PRON crl-14326 2 2 was be AUX crl-14326 2 3 theorized theorize VERB crl-14326 2 4 that that SCONJ crl-14326 2 5 patrons patron NOUN crl-14326 2 6 were be AUX crl-14326 2 7 capable capable ADJ crl-14326 2 8 of of ADP crl-14326 2 9 separating separate VERB crl-14326 2 10 reports report NOUN crl-14326 2 11 of of ADP crl-14326 2 12 success success NOUN crl-14326 2 13 in in ADP crl-14326 2 14 finding find VERB crl-14326 2 15 what what PRON crl-14326 2 16 was be AUX crl-14326 2 17 wanted want VERB crl-14326 2 18 from from ADP crl-14326 2 19 reports report NOUN crl-14326 2 20 of of ADP crl-14326 2 21 general general ADJ crl-14326 2 22 overall overall ADJ crl-14326 2 23 satisfaction satisfaction NOUN crl-14326 2 24 , , PUNCT crl-14326 2 25 if if SCONJ crl-14326 2 26 given give VERB crl-14326 2 27 a a DET crl-14326 2 28 suitably suitably ADV crl-14326 2 29 constructed construct VERB crl-14326 2 30 instrument instrument NOUN crl-14326 2 31 . . PUNCT crl-14326 3 1 utilized utilize VERB crl-14326 3 2 in in ADP crl-14326 3 3 design design NOUN crl-14326 3 4 were be AUX crl-14326 3 5 cronbach cronbach ADJ crl-14326 3 6 's 's PART crl-14326 3 7 theories theory NOUN crl-14326 3 8 on on ADP crl-14326 3 9 response response NOUN crl-14326 3 10 set set VERB crl-14326 3 11 and and CCONJ crl-14326 3 12 cuadra cuadra PROPN crl-14326 3 13 's 's PART crl-14326 3 14 theories theory NOUN crl-14326 3 15 on on ADP crl-14326 3 16 the the DET crl-14326 3 17 fail fail ADJ crl-14326 3 18 - - PUNCT crl-14326 3 19 safe safe ADJ crl-14326 3 20 reaction reaction NOUN crl-14326 3 21 . . PUNCT crl-14326 4 1 a a DET crl-14326 4 2 survey survey NOUN crl-14326 4 3 was be AUX crl-14326 4 4 conducted conduct VERB crl-14326 4 5 . . PUNCT crl-14326 5 1 fifteen fifteen NUM crl-14326 5 2 academic academic ADJ crl-14326 5 3 libraries library NOUN crl-14326 5 4 across across ADP crl-14326 5 5 the the DET crl-14326 5 6 country country NOUN crl-14326 5 7 participated participate VERB crl-14326 5 8 . . PUNCT crl-14326 6 1 their their PRON crl-14326 6 2 collections collection NOUN crl-14326 6 3 ranged range VERB crl-14326 6 4 from from ADP crl-14326 6 5 56,000 56,000 NUM crl-14326 6 6 to to PART crl-14326 6 7 4 4 NUM crl-14326 6 8 million million NUM crl-14326 6 9 volumes volume NOUN crl-14326 6 10 . . PUNCT crl-14326 7 1 a a DET crl-14326 7 2 total total NOUN crl-14326 7 3 of of ADP crl-14326 7 4 531 531 NUM crl-14326 7 5 transactions transaction NOUN crl-14326 7 6 with with ADP crl-14326 7 7 matching match VERB crl-14326 7 8 patron patron NOUN crl-14326 7 9 and and CCONJ crl-14326 7 10 librarian librarian ADJ crl-14326 7 11 forms form NOUN crl-14326 7 12 were be AUX crl-14326 7 13 analyzed analyze VERB crl-14326 7 14 in in ADP crl-14326 7 15 terms term NOUN crl-14326 7 16 of of ADP crl-14326 7 17 35 35 NUM crl-14326 7 18 variables variable NOUN crl-14326 7 19 . . PUNCT crl-14326 8 1 the the DET crl-14326 8 2 reliability reliability NOUN crl-14326 8 3 of of ADP crl-14326 8 4 the the DET crl-14326 8 5 instrumentwas instrumentwas PROPN crl-14326 8 6 found find VERB crl-14326 8 7 to to PART crl-14326 8 8 be be AUX crl-14326 8 9 .81 .81 NUM crl-14326 8 10 overall-.89 overall-.89 PROPN crl-14326 8 11 for for ADP crl-14326 8 12 the the DET crl-14326 8 13 patron patron NOUN crl-14326 8 14 form form NOUN crl-14326 8 15 and and CCONJ crl-14326 8 16 . . PUNCT crl-14326 9 1 76 76 NUM crl-14326 9 2 for for ADP crl-14326 9 3 the the DET crl-14326 9 4 librarian librarian ADJ crl-14326 9 5 form form NOUN crl-14326 9 6 . . PUNCT crl-14326 10 1 it it PRON crl-14326 10 2 was be AUX crl-14326 10 3 also also ADV crl-14326 10 4 found find VERB crl-14326 10 5 that that SCONJ crl-14326 10 6 patron patron NOUN crl-14326 10 7 report report NOUN crl-14326 10 8 of of ADP crl-14326 10 9 success success NOUN crl-14326 10 10 on on ADP crl-14326 10 11 factual factual ADJ crl-14326 10 12 questions question NOUN crl-14326 10 13 did do AUX crl-14326 10 14 not not PART crl-14326 10 15 differ differ VERB crl-14326 10 16 significantly significantly ADV crl-14326 10 17 from from ADP crl-14326 10 18 results result NOUN crl-14326 10 19 obtained obtain VERB crl-14326 10 20 from from ADP crl-14326 10 21 unobtrusive unobtrusive ADJ crl-14326 10 22 observation observation NOUN crl-14326 10 23 . . PUNCT crl-14326 11 1 ii ii PROPN crl-14326 11 2 he he PRON crl-14326 11 3 primary primary ADJ crl-14326 11 4 source source NOUN crl-14326 11 5 of of ADP crl-14326 11 6 pride pride NOUN crl-14326 11 7 and and CCONJ crl-14326 11 8 satisfaction satisfaction NOUN crl-14326 11 9 for for ADP crl-14326 11 10 the the DET crl-14326 11 11 professional professional ADJ crl-14326 11 12 reference reference NOUN crl-14326 11 13 librarian librarian NOUN crl-14326 11 14 is be AUX crl-14326 11 15 the the DET crl-14326 11 16 quality quality NOUN crl-14326 11 17 . . PUNCT crl-14326 12 1 of of ADP crl-14326 12 2 reference reference NOUN crl-14326 12 3 service service NOUN crl-14326 12 4 he he PRON crl-14326 13 1 or or CCONJ crl-14326 13 2 she she PRON crl-14326 13 3 provides provide VERB crl-14326 13 4 . . PUNCT crl-14326 14 1 although although SCONJ crl-14326 14 2 quality quality NOUN crl-14326 14 3 reference reference NOUN crl-14326 14 4 service service NOUN crl-14326 14 5 is be AUX crl-14326 14 6 a a DET crl-14326 14 7 desired desire VERB crl-14326 14 8 goal goal NOUN crl-14326 14 9 , , PUNCT crl-14326 14 10 its its PRON crl-14326 14 11 definition definition NOUN crl-14326 14 12 and and CCONJ crl-14326 14 13 assessment assessment NOUN crl-14326 14 14 have have AUX crl-14326 14 15 been be AUX crl-14326 14 16 fraught fraught ADJ crl-14326 14 17 with with ADP crl-14326 14 18 difficulty difficulty NOUN crl-14326 14 19 . . PUNCT crl-14326 15 1 criteria criterion NOUN crl-14326 15 2 for for ADP crl-14326 15 3 reference reference NOUN crl-14326 15 4 service service NOUN crl-14326 15 5 quality quality NOUN crl-14326 15 6 abound abound VERB crl-14326 15 7 in in ADP crl-14326 15 8 the the DET crl-14326 15 9 literature literature NOUN crl-14326 15 10 , , PUNCT crl-14326 15 11 and and CCONJ crl-14326 15 12 numerous numerous ADJ crl-14326 15 13 evaluation evaluation NOUN crl-14326 15 14 plans plan NOUN crl-14326 15 15 have have AUX crl-14326 15 16 been be AUX crl-14326 15 17 attempted attempt VERB crl-14326 15 18 to to PART crl-14326 15 19 measure measure VERB crl-14326 15 20 and and CCONJ crl-14326 15 21 assess assess VERB crl-14326 15 22 quality quality NOUN crl-14326 15 23 . . PUNCT crl-14326 16 1 these these DET crl-14326 16 2 valuable valuable ADJ crl-14326 16 3 forays foray NOUN crl-14326 16 4 into into ADP crl-14326 16 5 the the DET crl-14326 16 6 poorly poorly ADV crl-14326 16 7 mapped map VERB crl-14326 16 8 - - PUNCT crl-14326 16 9 out out ADP crl-14326 16 10 territory territory NOUN crl-14326 16 11 of of ADP crl-14326 16 12 reference reference NOUN crl-14326 16 13 service service NOUN crl-14326 16 14 appear appear VERB crl-14326 16 15 to to ADP crl-14326 16 16 some some DET crl-14326 16 17 observers observer NOUN crl-14326 16 18 to to PART crl-14326 16 19 exemplify exemplify VERB crl-14326 16 20 the the DET crl-14326 16 21 legend legend NOUN crl-14326 16 22 of of ADP crl-14326 16 23 the the DET crl-14326 16 24 ten ten NUM crl-14326 16 25 blind blind ADJ crl-14326 16 26 men man NOUN crl-14326 16 27 trying try VERB crl-14326 16 28 to to PART crl-14326 16 29 define define VERB crl-14326 16 30 an an DET crl-14326 16 31 elephant elephant NOUN crl-14326 16 32 by by ADP crl-14326 16 33 only only ADV crl-14326 16 34 touching touch VERB crl-14326 16 35 its its PRON crl-14326 16 36 varied varied ADJ crl-14326 16 37 partsthe partsthe NOUN crl-14326 16 38 methodologies methodology NOUN crl-14326 16 39 of of ADP crl-14326 16 40 evaluation evaluation NOUN crl-14326 16 41 seem seem VERB crl-14326 16 42 restricted restrict VERB crl-14326 16 43 , , PUNCT crl-14326 16 44 and and CCONJ crl-14326 16 45 the the DET crl-14326 16 46 evaluation evaluation NOUN crl-14326 16 47 criteria criteria VERB crl-14326 16 48 partial partial ADJ crl-14326 16 49 and and CCONJ crl-14326 16 50 incomplete incomplete ADJ crl-14326 16 51 . . PUNCT crl-14326 17 1 before before ADP crl-14326 17 2 1960 1960 NUM crl-14326 17 3 , , PUNCT crl-14326 17 4 evaluation evaluation NOUN crl-14326 17 5 of of ADP crl-14326 17 6 the the DET crl-14326 17 7 actual actual ADJ crl-14326 17 8 outcome outcome NOUN crl-14326 17 9 of of ADP crl-14326 17 10 the the DET crl-14326 17 11 reference reference NOUN crl-14326 17 12 transaction transaction NOUN crl-14326 17 13 was be AUX crl-14326 17 14 not not PART crl-14326 17 15 a a DET crl-14326 17 16 pressing press VERB crl-14326 17 17 issue issue NOUN crl-14326 17 18 because because SCONJ crl-14326 17 19 it it PRON crl-14326 17 20 was be AUX crl-14326 17 21 generally generally ADV crl-14326 17 22 believed believe VERB crl-14326 17 23 , , PUNCT crl-14326 17 24 on on ADP crl-14326 17 25 the the DET crl-14326 17 26 basis basis NOUN crl-14326 17 27 of of ADP crl-14326 17 28 previous previous ADJ crl-14326 17 29 studies study NOUN crl-14326 17 30 , , PUNCT crl-14326 17 31 that that SCONJ crl-14326 17 32 the the DET crl-14326 17 33 outcome outcome NOUN crl-14326 17 34 was be AUX crl-14326 17 35 highly highly ADV crl-14326 17 36 satisfactory satisfactory ADJ crl-14326 17 37 to to PART crl-14326 17 38 reference reference NOUN crl-14326 17 39 patrons patron NOUN crl-14326 17 40 . . PUNCT crl-14326 18 1 1 1 NUM crl-14326 18 2 summarizing summarize VERB crl-14326 18 3 these these DET crl-14326 18 4 studies study NOUN crl-14326 18 5 in in ADP crl-14326 18 6 1964 1964 NUM crl-14326 18 7 , , PUNCT crl-14326 18 8 rothstein rothstein PROPN crl-14326 18 9 stated state VERB crl-14326 18 10 that that SCONJ crl-14326 18 11 " " PUNCT crl-14326 18 12 results result NOUN crl-14326 18 13 could could AUX crl-14326 18 14 hardly hardly ADV crl-14326 18 15 be be AUX crl-14326 18 16 bettered better VERB crl-14326 18 17 by by ADP crl-14326 18 18 paying pay VERB crl-14326 18 19 for for ADP crl-14326 18 20 testimonials testimonial NOUN crl-14326 18 21 . . PUNCT crl-14326 18 22 " " PUNCT crl-14326 19 1 2 2 NUM crl-14326 19 2 however however ADV crl-14326 19 3 , , PUNCT crl-14326 19 4 in in ADP crl-14326 19 5 1970 1970 NUM crl-14326 19 6 , , PUNCT crl-14326 19 7 with with ADP crl-14326 19 8 the the DET crl-14326 19 9 advent advent NOUN crl-14326 19 10 of of ADP crl-14326 19 11 unobtrusive unobtrusive ADJ crl-14326 19 12 observation observation NOUN crl-14326 19 13 as as ADP crl-14326 19 14 a a DET crl-14326 19 15 research research NOUN crl-14326 19 16 methodology methodology NOUN crl-14326 19 17 , , PUNCT crl-14326 19 18 the the DET crl-14326 19 19 outcome outcome NOUN crl-14326 19 20 of of ADP crl-14326 19 21 the the DET crl-14326 19 22 reference reference NOUN crl-14326 19 23 transaction transaction NOUN crl-14326 19 24 began begin VERB crl-14326 19 25 to to PART crl-14326 19 26 be be AUX crl-14326 19 27 seriously seriously ADV crl-14326 19 28 questioned question VERB crl-14326 19 29 . . PUNCT crl-14326 20 1 controlled control VERB crl-14326 20 2 studies study NOUN crl-14326 20 3 using use VERB crl-14326 20 4 this this DET crl-14326 20 5 method method NOUN crl-14326 20 6 revealed reveal VERB crl-14326 20 7 that that SCONJ crl-14326 20 8 reference reference NOUN crl-14326 20 9 librarian librarian ADJ crl-14326 20 10 success success NOUN crl-14326 20 11 at at ADP crl-14326 20 12 answering answer VERB crl-14326 20 13 factual factual ADJ crl-14326 20 14 marjorie marjorie PROPN crl-14326 20 15 e. e. PROPN crl-14326 20 16 murfin murfin PROPN crl-14326 20 17 is be AUX crl-14326 20 18 associate associate ADJ crl-14326 20 19 professor professor NOUN crl-14326 20 20 in in ADP crl-14326 20 21 the the DET crl-14326 20 22 information information NOUN crl-14326 20 23 services service NOUN crl-14326 20 24 department department PROPN crl-14326 20 25 of of ADP crl-14326 20 26 ohio ohio PROPN crl-14326 20 27 state state PROPN crl-14326 20 28 university university PROPN crl-14326 20 29 libraries library NOUN crl-14326 20 30 , , PUNCT crl-14326 20 31 columbus columbus PROPN crl-14326 20 32 , , PUNCT crl-14326 20 33 ohio ohio PROPN crl-14326 20 34 43210 43210 NUM crl-14326 20 35 . . PUNCT crl-14326 21 1 gary gary PROPN crl-14326 21 2 m. m. PROPN crl-14326 21 3 gugelchuk gugelchuk PROPN crl-14326 21 4 is be AUX crl-14326 21 5 associate associate ADJ crl-14326 21 6 ahec ahec VERB crl-14326 21 7 program program NOUN crl-14326 21 8 director director NOUN crl-14326 21 9 and and CCONJ crl-14326 21 10 assistant assistant NOUN crl-14326 21 11 professor professor NOUN crl-14326 21 12 of of ADP crl-14326 21 13 health health NOUN crl-14326 21 14 professions profession NOUN crl-14326 21 15 education education NOUN crl-14326 21 16 at at ADP crl-14326 21 17 the the DET crl-14326 21 18 college college NOUN crl-14326 21 19 of of ADP crl-14326 21 20 osteopathic osteopathic ADJ crl-14326 21 21 medicine medicine NOUN crl-14326 21 22 of of ADP crl-14326 21 23 the the DET crl-14326 21 24 pacific pacific PROPN crl-14326 21 25 , , PUNCT crl-14326 21 26 pomona pomona PROPN crl-14326 21 27 , , PUNCT crl-14326 21 28 california california PROPN crl-14326 21 29 . . PUNCT crl-14326 22 1 the the DET crl-14326 22 2 authors author NOUN crl-14326 22 3 wish wish VERB crl-14326 22 4 to to PART crl-14326 22 5 thank thank VERB crl-14326 22 6 those those PRON crl-14326 22 7 whose whose DET crl-14326 22 8 generous generous ADJ crl-14326 22 9 support support NOUN crl-14326 22 10 made make VERB crl-14326 22 11 this this DET crl-14326 22 12 project project NOUN crl-14326 22 13 possible possible ADJ crl-14326 22 14 . . PUNCT crl-14326 23 1 this this DET crl-14326 23 2 study study NOUN crl-14326 23 3 was be AUX crl-14326 23 4 supported support VERB crl-14326 23 5 first first ADV crl-14326 23 6 by by ADP crl-14326 23 7 a a DET crl-14326 23 8 grant grant NOUN crl-14326 23 9 from from ADP crl-14326 23 10 the the DET crl-14326 23 11 ohio ohio PROPN crl-14326 23 12 state state PROPN crl-14326 23 13 university university PROPN crl-14326 23 14 and and CCONJ crl-14326 23 15 then then ADV crl-14326 23 16 by by ADP crl-14326 23 17 two two NUM crl-14326 23 18 grants grant NOUN crl-14326 23 19 given give VERB crl-14326 23 20 to to ADP crl-14326 23 21 charles charles PROPN crl-14326 23 22 bunge bunge NOUN crl-14326 23 23 and and CCONJ crl-14326 23 24 the the DET crl-14326 23 25 first first ADJ crl-14326 23 26 author author NOUN crl-14326 23 27 by by ADP crl-14326 23 28 the the DET crl-14326 23 29 council council NOUN crl-14326 23 30 on on ADP crl-14326 23 31 library library NOUN crl-14326 23 32 resources resource NOUN crl-14326 23 33 . . PUNCT crl-14326 24 1 all all DET crl-14326 24 2 computer computer NOUN crl-14326 24 3 time time NOUN crl-14326 24 4 was be AUX crl-14326 24 5 furnished furnish VERB crl-14326 24 6 by by ADP crl-14326 24 7 the the DET crl-14326 24 8 ohio ohio PROPN crl-14326 24 9 state state PROPN crl-14326 24 10 university university PROPN crl-14326 24 11 instruction instruction NOUN crl-14326 24 12 and and CCONJ crl-14326 24 13 research research NOUN crl-14326 24 14 computer computer NOUN crl-14326 24 15 center center NOUN crl-14326 24 16 at at ADP crl-14326 24 17 no no DET crl-14326 24 18 cost cost NOUN crl-14326 24 19 to to ADP crl-14326 24 20 the the DET crl-14326 24 21 project project NOUN crl-14326 24 22 . . PUNCT crl-14326 25 1 314 314 NUM crl-14326 25 2 questions question NOUN crl-14326 25 3 averaged average VERB crl-14326 25 4 around around ADP crl-14326 25 5 50 50 NUM crl-14326 25 6 % % NOUN crl-14326 25 7 . . PUNCT crl-14326 26 1 3 3 NUM crl-14326 26 2 reference reference NOUN crl-14326 26 3 librarians librarian NOUN crl-14326 26 4 were be AUX crl-14326 26 5 hard hard ADV crl-14326 26 6 pressed press VERB crl-14326 26 7 to to PART crl-14326 26 8 reconcile reconcile VERB crl-14326 26 9 the the DET crl-14326 26 10 favorable favorable ADJ crl-14326 26 11 attitudes attitude NOUN crl-14326 26 12 of of ADP crl-14326 26 13 their their PRON crl-14326 26 14 patrons patron NOUN crl-14326 26 15 with with ADP crl-14326 26 16 this this DET crl-14326 26 17 low low ADJ crl-14326 26 18 success success NOUN crl-14326 26 19 rate rate NOUN crl-14326 26 20 . . PUNCT crl-14326 27 1 in in ADP crl-14326 27 2 response response NOUN crl-14326 27 3 to to ADP crl-14326 27 4 this this DET crl-14326 27 5 dilemma dilemma NOUN crl-14326 27 6 , , PUNCT crl-14326 27 7 there there PRON crl-14326 27 8 has have AUX crl-14326 27 9 been be AUX crl-14326 27 10 an an DET crl-14326 27 11 increased increase VERB crl-14326 27 12 interest interest NOUN crl-14326 27 13 in in ADP crl-14326 27 14 research research NOUN crl-14326 27 15 on on ADP crl-14326 27 16 the the DET crl-14326 27 17 nature nature NOUN crl-14326 27 18 of of ADP crl-14326 27 19 reference reference NOUN crl-14326 27 20 service service NOUN crl-14326 27 21 , , PUNCT crl-14326 27 22 and and CCONJ crl-14326 27 23 as as ADP crl-14326 27 24 a a DET crl-14326 27 25 result result NOUN crl-14326 27 26 of of ADP crl-14326 27 27 this this PRON crl-14326 27 28 , , PUNCT crl-14326 27 29 some some DET crl-14326 27 30 important important ADJ crl-14326 27 31 advances advance NOUN crl-14326 27 32 have have AUX crl-14326 27 33 been be AUX crl-14326 27 34 made make VERB crl-14326 27 35 . . PUNCT crl-14326 28 1 these these PRON crl-14326 28 2 include include VERB crl-14326 28 3 the the DET crl-14326 28 4 definition definition NOUN crl-14326 28 5 of of ADP crl-14326 28 6 the the DET crl-14326 28 7 reference reference NOUN crl-14326 28 8 question question NOUN crl-14326 28 9 and and CCONJ crl-14326 28 10 its its PRON crl-14326 28 11 incorporation incorporation NOUN crl-14326 28 12 into into ADP crl-14326 28 13 a a DET crl-14326 28 14 standard standard NOUN crl-14326 28 15 by by ADP crl-14326 28 16 emerson emerson PROPN crl-14326 28 17 and and CCONJ crl-14326 28 18 the the DET crl-14326 28 19 lama lama PROPN crl-14326 28 20 committee committee PROPN crl-14326 28 21 on on ADP crl-14326 28 22 statistics statistic NOUN crl-14326 28 23 for for ADP crl-14326 28 24 reference reference NOUN crl-14326 28 25 service service NOUN crl-14326 28 26 , , PUNCT crl-14326 28 27 4 4 NUM crl-14326 28 28 the the DET crl-14326 28 29 formulation formulation NOUN crl-14326 28 30 of of ADP crl-14326 28 31 mutually mutually ADV crl-14326 28 32 exclusive exclusive ADJ crl-14326 28 33 categories category NOUN crl-14326 28 34 of of ADP crl-14326 28 35 questions question NOUN crl-14326 28 36 by by ADP crl-14326 28 37 hieber hieber NOUN crl-14326 28 38 , , PUNCT crl-14326 28 39 5 5 NUM crl-14326 28 40 the the DET crl-14326 28 41 work work NOUN crl-14326 28 42 of of ADP crl-14326 28 43 identifying identify VERB crl-14326 28 44 reference reference NOUN crl-14326 28 45 process process NOUN crl-14326 28 46 factors factor NOUN crl-14326 28 47 by by ADP crl-14326 28 48 jahoda jahoda PROPN crl-14326 28 49 and and CCONJ crl-14326 28 50 braunagel braunagel PROPN crl-14326 28 51 , , PUNCT crl-14326 28 52 6 6 NUM crl-14326 28 53 the the DET crl-14326 28 54 considerable considerable ADJ crl-14326 28 55 methodological methodological ADJ crl-14326 28 56 contributions contribution NOUN crl-14326 28 57 of of ADP crl-14326 28 58 hallman hallman NOUN crl-14326 28 59 to to PART crl-14326 28 60 subject subject VERB crl-14326 28 61 recording recording NOUN crl-14326 28 62 and and CCONJ crl-14326 28 63 data datum NOUN crl-14326 28 64 collection collection NOUN crl-14326 28 65 , , PUNCT crl-14326 28 66 7 7 NUM crl-14326 28 67 the the DET crl-14326 28 68 seperation seperation NOUN crl-14326 28 69 of of ADP crl-14326 28 70 outcomes outcome NOUN crl-14326 28 71 of of ADP crl-14326 28 72 the the DET crl-14326 28 73 reference reference NOUN crl-14326 28 74 transaction transaction NOUN crl-14326 28 75 by by ADP crl-14326 28 76 strong strong ADJ crl-14326 28 77 , , PUNCT crl-14326 28 78 8 8 NUM crl-14326 28 79 howell howell NOUN crl-14326 28 80 and and CCONJ crl-14326 28 81 others/ others/ NUM crl-14326 28 82 tessier tessi ADJ crl-14326 28 83 and and CCONJ crl-14326 28 84 others/0 others/0 NOUN crl-14326 28 85 tagliacozzo tagliacozzo NOUN crl-14326 28 86 , , PUNCT crl-14326 28 87 11 11 NUM crl-14326 28 88 and and CCONJ crl-14326 28 89 goth goth PROPN crl-14326 28 90 berg berg PROPN crl-14326 28 91 , , PUNCT crl-14326 28 92 12 12 NUM crl-14326 28 93 and and CCONJ crl-14326 28 94 the the DET crl-14326 28 95 work work NOUN crl-14326 28 96 on on ADP crl-14326 28 97 scale scale NOUN crl-14326 28 98 construction construction NOUN crl-14326 28 99 for for ADP crl-14326 28 100 relevance relevance NOUN crl-14326 28 101 judgments judgment NOUN crl-14326 28 102 by by ADP crl-14326 28 103 cuadra cuadra PROPN crl-14326 28 104 and and CCONJ crl-14326 28 105 others other NOUN crl-14326 28 106 . . PUNCT crl-14326 29 1 13 13 NUM crl-14326 29 2 guided guide VERB crl-14326 29 3 by by ADP crl-14326 29 4 these these DET crl-14326 29 5 research research NOUN crl-14326 29 6 breakthroughs breakthrough NOUN crl-14326 29 7 , , PUNCT crl-14326 29 8 the the DET crl-14326 29 9 authors author NOUN crl-14326 29 10 have have AUX crl-14326 29 11 undertaken undertake VERB crl-14326 29 12 to to PART crl-14326 29 13 design design VERB crl-14326 29 14 and and CCONJ crl-14326 29 15 develop develop VERB crl-14326 29 16 a a DET crl-14326 29 17 survey survey NOUN crl-14326 29 18 instrument instrument NOUN crl-14326 29 19 and and CCONJ crl-14326 29 20 a a DET crl-14326 29 21 data data NOUN crl-14326 29 22 collection collection NOUN crl-14326 29 23 protocol protocol NOUN crl-14326 29 24 that that PRON crl-14326 29 25 would would AUX crl-14326 29 26 assess assess VERB crl-14326 29 27 the the DET crl-14326 29 28 outcome outcome NOUN crl-14326 29 29 of of ADP crl-14326 29 30 the the DET crl-14326 29 31 reference reference NOUN crl-14326 29 32 transaction transaction NOUN crl-14326 29 33 and and CCONJ crl-14326 29 34 identify identify VERB crl-14326 29 35 factors factor NOUN crl-14326 29 36 related relate VERB crl-14326 29 37 to to ADP crl-14326 29 38 successful successful ADJ crl-14326 29 39 and and CCONJ crl-14326 29 40 nonsuccessful nonsuccessful ADJ crl-14326 29 41 performance performance NOUN crl-14326 29 42 . . PUNCT crl-14326 30 1 we we PRON crl-14326 30 2 also also ADV crl-14326 30 3 hoped hope VERB crl-14326 30 4 to to PART crl-14326 30 5 design design VERB crl-14326 30 6 this this DET crl-14326 30 7 instrument instrument NOUN crl-14326 30 8 in in ADP crl-14326 30 9 such such DET crl-14326 30 10 a a DET crl-14326 30 11 way way NOUN crl-14326 30 12 that that PRON crl-14326 30 13 it it PRON crl-14326 30 14 would would AUX crl-14326 30 15 be be AUX crl-14326 30 16 practical practical ADJ crl-14326 30 17 for for ADP crl-14326 30 18 widespread widespread ADJ crl-14326 30 19 use use NOUN crl-14326 30 20 while while SCONJ crl-14326 30 21 demonstrating demonstrate VERB crl-14326 30 22 both both DET crl-14326 30 23 validity validity NOUN crl-14326 30 24 and and CCONJ crl-14326 30 25 reliability reliability NOUN crl-14326 30 26 . . PUNCT crl-14326 31 1 as as ADV crl-14326 31 2 far far ADV crl-14326 31 3 as as SCONJ crl-14326 31 4 the the DET crl-14326 31 5 authors author NOUN crl-14326 31 6 can can AUX crl-14326 31 7 determine determine VERB crl-14326 31 8 , , PUNCT crl-14326 31 9 patron patron NOUN crl-14326 31 10 response response NOUN crl-14326 31 11 to to ADP crl-14326 31 12 the the DET crl-14326 31 13 traditional traditional ADJ crl-14326 31 14 reference reference NOUN crl-14326 31 15 transaction transaction NOUN crl-14326 31 16 has have AUX crl-14326 31 17 never never ADV crl-14326 31 18 been be AUX crl-14326 31 19 measured measure VERB crl-14326 31 20 by by ADP crl-14326 31 21 use use NOUN crl-14326 31 22 of of ADP crl-14326 31 23 a a DET crl-14326 31 24 uniform uniform ADJ crl-14326 31 25 instrumentthat instrumentthat NOUN crl-14326 31 26 ( ( PUNCT crl-14326 31 27 1 1 X crl-14326 31 28 ) ) PUNCT crl-14326 31 29 is be AUX crl-14326 31 30 designed design VERB crl-14326 31 31 to to PART crl-14326 31 32 measure measure VERB crl-14326 31 33 more more ADJ crl-14326 31 34 than than ADP crl-14326 31 35 one one NUM crl-14326 31 36 or or CCONJ crl-14326 31 37 two two NUM crl-14326 31 38 types type NOUN crl-14326 31 39 of of ADP crl-14326 31 40 outcome outcome NOUN crl-14326 31 41 ; ; PUNCT crl-14326 31 42 ( ( PUNCT crl-14326 31 43 2 2 X crl-14326 31 44 ) ) PUNCT crl-14326 31 45 utilizes utilize VERB crl-14326 31 46 carefully carefully ADV crl-14326 31 47 constructed construct VERB crl-14326 31 48 scales scale NOUN crl-14326 31 49 with with ADP crl-14326 31 50 clearly clearly ADV crl-14326 31 51 demonstrated demonstrate VERB crl-14326 31 52 power power NOUN crl-14326 31 53 of of ADP crl-14326 31 54 discrimination discrimination NOUN crl-14326 31 55 ; ; PUNCT crl-14326 31 56 ( ( PUNCT crl-14326 31 57 3 3 X crl-14326 31 58 ) ) PUNCT crl-14326 31 59 has have VERB crl-14326 31 60 a a DET crl-14326 31 61 sufficient sufficient ADJ crl-14326 31 62 number number NOUN crl-14326 31 63 of of ADP crl-14326 31 64 items item NOUN crl-14326 31 65 to to PART crl-14326 31 66 demonstrate demonstrate VERB crl-14326 31 67 reliability reliability NOUN crl-14326 31 68 ; ; PUNCT crl-14326 31 69 and and CCONJ crl-14326 31 70 ( ( PUNCT crl-14326 31 71 4 4 X crl-14326 31 72 ) ) PUNCT crl-14326 31 73 has have AUX crl-14326 31 74 been be AUX crl-14326 31 75 administered administer VERB crl-14326 31 76 in in ADP crl-14326 31 77 a a DET crl-14326 31 78 number number NOUN crl-14326 31 79 of of ADP crl-14326 31 80 libraries library NOUN crl-14326 31 81 under under ADP crl-14326 31 82 carefully carefully ADV crl-14326 31 83 controlled control VERB crl-14326 31 84 conditions condition NOUN crl-14326 31 85 . . PUNCT crl-14326 32 1 these these PRON crl-14326 32 2 are be AUX crl-14326 32 3 standards standard NOUN crl-14326 32 4 basic basic ADJ crl-14326 32 5 to to PART crl-14326 32 6 measurement measurement VERB crl-14326 32 7 research research NOUN crl-14326 32 8 in in ADP crl-14326 32 9 other other ADJ crl-14326 32 10 disciplines discipline NOUN crl-14326 32 11 , , PUNCT crl-14326 32 12 yet yet ADV crl-14326 32 13 not not PART crl-14326 32 14 been be AUX crl-14326 32 15 consistently consistently ADV crl-14326 32 16 utilized utilize VERB crl-14326 32 17 in in ADP crl-14326 32 18 reference reference NOUN crl-14326 32 19 research research NOUN crl-14326 32 20 . . PUNCT crl-14326 33 1 before before ADP crl-14326 33 2 presenting present VERB crl-14326 33 3 the the DET crl-14326 33 4 design design NOUN crl-14326 33 5 and and CCONJ crl-14326 33 6 fieldtesting fieldtesting NOUN crl-14326 33 7 results result NOUN crl-14326 33 8 of of ADP crl-14326 33 9 the the DET crl-14326 33 10 reference reference NOUN crl-14326 33 11 transaction transaction NOUN crl-14326 33 12 development development NOUN crl-14326 33 13 and and CCONJ crl-14326 33 14 testing test VERB crl-14326 33 15 315 315 NUM crl-14326 33 16 assessment assessment NOUN crl-14326 33 17 instrument instrument NOUN crl-14326 33 18 ( ( PUNCT crl-14326 33 19 rtai rtai PROPN crl-14326 33 20 ) ) PUNCT crl-14326 33 21 , , PUNCT crl-14326 33 22 the the DET crl-14326 33 23 research research NOUN crl-14326 33 24 issues issue NOUN crl-14326 33 25 involved involve VERB crl-14326 33 26 will will AUX crl-14326 33 27 be be AUX crl-14326 33 28 examined examine VERB crl-14326 33 29 . . PUNCT crl-14326 34 1 these these DET crl-14326 34 2 issues issue NOUN crl-14326 34 3 can can AUX crl-14326 34 4 best well ADV crl-14326 34 5 be be AUX crl-14326 34 6 understood understand VERB crl-14326 34 7 in in ADP crl-14326 34 8 the the DET crl-14326 34 9 historical historical ADJ crl-14326 34 10 context context NOUN crl-14326 34 11 of of ADP crl-14326 34 12 evaluation evaluation NOUN crl-14326 34 13 research research NOUN crl-14326 34 14 in in ADP crl-14326 34 15 reference reference NOUN crl-14326 34 16 . . PUNCT crl-14326 35 1 the the DET crl-14326 35 2 literature literature NOUN crl-14326 35 3 and and CCONJ crl-14326 35 4 methodology methodology NOUN crl-14326 35 5 of of ADP crl-14326 35 6 reference reference NOUN crl-14326 35 7 evaluation evaluation NOUN crl-14326 35 8 between between ADP crl-14326 35 9 1976 1976 NUM crl-14326 35 10 and and CCONJ crl-14326 35 11 1982 1982 NUM crl-14326 35 12 , , PUNCT crl-14326 35 13 growing grow VERB crl-14326 35 14 pressures pressure NOUN crl-14326 35 15 to to PART crl-14326 35 16 evaluate evaluate VERB crl-14326 35 17 reference reference NOUN crl-14326 35 18 service service NOUN crl-14326 35 19 resulted result VERB crl-14326 35 20 in in ADP crl-14326 35 21 an an DET crl-14326 35 22 outpouring outpouring NOUN crl-14326 35 23 of of ADP crl-14326 35 24 some some DET crl-14326 35 25 238 238 NUM crl-14326 35 26 publications publication NOUN crl-14326 35 27 on on ADP crl-14326 35 28 assessment assessment NOUN crl-14326 35 29 of of ADP crl-14326 35 30 reference reference NOUN crl-14326 35 31 service service NOUN crl-14326 35 32 . . PUNCT crl-14326 36 1 ninety ninety NUM crl-14326 36 2 - - PUNCT crl-14326 36 3 two two NUM crl-14326 36 4 of of ADP crl-14326 36 5 these these DET crl-14326 36 6 items item NOUN crl-14326 36 7 stressed stress VERB crl-14326 36 8 the the DET crl-14326 36 9 need need NOUN crl-14326 36 10 for for ADP crl-14326 36 11 evaluation evaluation NOUN crl-14326 36 12 , , PUNCT crl-14326 36 13 suggested suggest VERB crl-14326 36 14 criteria criterion NOUN crl-14326 36 15 , , PUNCT crl-14326 36 16 and and CCONJ crl-14326 36 17 proposed propose VERB crl-14326 36 18 ideas idea NOUN crl-14326 36 19 on on ADP crl-14326 36 20 evaluation evaluation NOUN crl-14326 36 21 while while SCONJ crl-14326 36 22 146 146 NUM crl-14326 36 23 were be AUX crl-14326 36 24 studies study NOUN crl-14326 36 25 of of ADP crl-14326 36 26 various various ADJ crl-14326 36 27 aspects aspect NOUN crl-14326 36 28 of of ADP crl-14326 36 29 reference reference NOUN crl-14326 36 30 service service NOUN crl-14326 36 31 . . PUNCT crl-14326 37 1 in in ADP crl-14326 37 2 addition addition NOUN crl-14326 37 3 , , PUNCT crl-14326 37 4 some some PRON crl-14326 37 5 60 60 NUM crl-14326 37 6 items item NOUN crl-14326 37 7 were be AUX crl-14326 37 8 written write VERB crl-14326 37 9 on on ADP crl-14326 37 10 communication communication NOUN crl-14326 37 11 and and CCONJ crl-14326 37 12 interaction interaction NOUN crl-14326 37 13 . . PUNCT crl-14326 38 1 14 14 NUM crl-14326 38 2 the the DET crl-14326 38 3 spate spate NOUN crl-14326 38 4 of of ADP crl-14326 38 5 publication publication NOUN crl-14326 38 6 has have AUX crl-14326 38 7 continued continue VERB crl-14326 38 8 to to ADP crl-14326 38 9 the the DET crl-14326 38 10 present present ADJ crl-14326 38 11 day day NOUN crl-14326 38 12 . . PUNCT crl-14326 39 1 one one NUM crl-14326 39 2 trend trend NOUN crl-14326 39 3 apparent apparent ADJ crl-14326 39 4 in in ADP crl-14326 39 5 the the DET crl-14326 39 6 literature literature NOUN crl-14326 39 7 during during ADP crl-14326 39 8 this this DET crl-14326 39 9 period period NOUN crl-14326 39 10 sought seek VERB crl-14326 39 11 the the DET crl-14326 39 12 solution solution NOUN crl-14326 39 13 to to ADP crl-14326 39 14 reference reference NOUN crl-14326 39 15 service service NOUN crl-14326 39 16 problems problem NOUN crl-14326 39 17 in in ADP crl-14326 39 18 the the DET crl-14326 39 19 individual individual ADJ crl-14326 39 20 reference reference NOUN crl-14326 39 21 librarian librarian NOUN crl-14326 39 22 . . PUNCT crl-14326 40 1 15studies 15studie NOUN crl-14326 40 2 of of ADP crl-14326 40 3 reference reference NOUN crl-14326 40 4 personnel personnel NOUN crl-14326 40 5 increased increase VERB crl-14326 40 6 tenfold tenfold ADV crl-14326 40 7 from from ADP crl-14326 40 8 1976 1976 NUM crl-14326 40 9 through through ADP crl-14326 40 10 1982 1982 NUM crl-14326 40 11 , , PUNCT crl-14326 40 12 covering cover VERB crl-14326 40 13 such such ADJ crl-14326 40 14 aspects aspect NOUN crl-14326 40 15 as as ADP crl-14326 40 16 personality personality NOUN crl-14326 40 17 characteristics characteristic NOUN crl-14326 40 18 , , PUNCT crl-14326 40 19 concepts concept NOUN crl-14326 40 20 and and CCONJ crl-14326 40 21 attitudes attitude NOUN crl-14326 40 22 , , PUNCT crl-14326 40 23 cognitive cognitive ADJ crl-14326 40 24 styles style NOUN crl-14326 40 25 , , PUNCT crl-14326 40 26 and and CCONJ crl-14326 40 27 a a DET crl-14326 40 28 variety variety NOUN crl-14326 40 29 of of ADP crl-14326 40 30 other other ADJ crl-14326 40 31 areas area NOUN crl-14326 40 32 . . PUNCT crl-14326 41 1 also also ADV crl-14326 41 2 explored explore VERB crl-14326 41 3 was be AUX crl-14326 41 4 the the DET crl-14326 41 5 role role NOUN crl-14326 41 6 of of ADP crl-14326 41 7 the the DET crl-14326 41 8 reference reference NOUN crl-14326 41 9 librarian librarian NOUN crl-14326 41 10 in in ADP crl-14326 41 11 the the DET crl-14326 41 12 communication communication NOUN crl-14326 41 13 process process NOUN crl-14326 41 14 . . PUNCT crl-14326 42 1 16 16 NUM crl-14326 42 2 another another DET crl-14326 42 3 trend trend NOUN crl-14326 42 4 since since SCONJ crl-14326 42 5 1975 1975 NUM crl-14326 42 6 has have AUX crl-14326 42 7 been be AUX crl-14326 42 8 a a DET crl-14326 42 9 greater great ADJ crl-14326 42 10 emphasis emphasis NOUN crl-14326 42 11 on on ADP crl-14326 42 12 outcome outcome NOUN crl-14326 42 13 studies study NOUN crl-14326 42 14 , , PUNCT crl-14326 42 15 with with ADP crl-14326 42 16 some some DET crl-14326 42 17 29 29 NUM crl-14326 42 18 appearing appear VERB crl-14326 42 19 in in ADP crl-14326 42 20 the the DET crl-14326 42 21 literature literature NOUN crl-14326 42 22 . . PUNCT crl-14326 43 1 of of ADP crl-14326 43 2 these these PRON crl-14326 43 3 , , PUNCT crl-14326 43 4 55 55 NUM crl-14326 43 5 % % NOUN crl-14326 43 6 utilized utilize VERB crl-14326 43 7 unobtrusive unobtrusive ADJ crl-14326 43 8 observation observation NOUN crl-14326 43 9 or or CCONJ crl-14326 43 10 judgment judgment NOUN crl-14326 43 11 of of ADP crl-14326 43 12 outcome outcome NOUN crl-14326 43 13 by by ADP crl-14326 43 14 outside outside ADJ crl-14326 43 15 experts expert NOUN crl-14326 43 16 , , PUNCT crl-14326 43 17 21 21 NUM crl-14326 43 18 % % NOUN crl-14326 43 19 librarian librarian ADJ crl-14326 43 20 judgment judgment NOUN crl-14326 43 21 onll onll NOUN crl-14326 43 22 , , PUNCT crl-14326 43 23 , , PUNCT crl-14326 43 24 and and CCONJ crl-14326 43 25 24 24 NUM crl-14326 43 26 % % NOUN crl-14326 43 27 judgment judgment NOUN crl-14326 43 28 by by ADP crl-14326 43 29 patron patron NOUN crl-14326 43 30 / / SYM crl-14326 43 31 librarian librarian PROPN crl-14326 43 32 . . PUNCT crl-14326 44 1 1 1 NUM crl-14326 44 2 studies study NOUN crl-14326 44 3 of of ADP crl-14326 44 4 the the DET crl-14326 44 5 outcome outcome NOUN crl-14326 44 6 of of ADP crl-14326 44 7 online online ADJ crl-14326 44 8 searching searching NOUN crl-14326 44 9 also also ADV crl-14326 44 10 began begin VERB crl-14326 44 11 to to PART crl-14326 44 12 appear appear VERB crl-14326 44 13 frequently frequently ADV crl-14326 44 14 during during ADP crl-14326 44 15 this this DET crl-14326 44 16 period period NOUN crl-14326 44 17 , , PUNCT crl-14326 44 18 but but CCONJ crl-14326 44 19 in in ADP crl-14326 44 20 contrast contrast NOUN crl-14326 44 21 to to PART crl-14326 44 22 outcome outcome VERB crl-14326 44 23 studies study NOUN crl-14326 44 24 of of ADP crl-14326 44 25 traditional traditional ADJ crl-14326 44 26 reference reference NOUN crl-14326 44 27 service service NOUN crl-14326 44 28 , , PUNCT crl-14326 44 29 some some DET crl-14326 44 30 81 81 NUM crl-14326 44 31 % % NOUN crl-14326 44 32 utilized utilize VERB crl-14326 44 33 patron patron NOUN crl-14326 44 34 judgment judgment NOUN crl-14326 44 35 , , PUNCT crl-14326 44 36 5 5 NUM crl-14326 44 37 % % NOUN crl-14326 44 38 patron patron NOUN crl-14326 44 39 / / SYM crl-14326 44 40 librarian librarian ADJ crl-14326 44 41 judgment judgment NOUN crl-14326 44 42 , , PUNCT crl-14326 44 43 and and CCONJ crl-14326 44 44 14 14 NUM crl-14326 44 45 % % NOUN crl-14326 44 46 focused focus VERB crl-14326 44 47 on on ADP crl-14326 44 48 measures measure NOUN crl-14326 44 49 of of ADP crl-14326 44 50 precision precision NOUN crl-14326 44 51 and and CCONJ crl-14326 44 52 recall recall NOUN crl-14326 44 53 . . PUNCT crl-14326 45 1 18 18 NUM crl-14326 45 2 this this DET crl-14326 45 3 volume volume NOUN crl-14326 45 4 of of ADP crl-14326 45 5 publication publication NOUN crl-14326 45 6 , , PUNCT crl-14326 45 7 in in ADP crl-14326 45 8 the the DET crl-14326 45 9 opinion opinion NOUN crl-14326 45 10 of of ADP crl-14326 45 11 some some DET crl-14326 45 12 experts expert NOUN crl-14326 45 13 , , PUNCT crl-14326 45 14 has have AUX crl-14326 45 15 not not PART crl-14326 45 16 been be AUX crl-14326 45 17 associated associate VERB crl-14326 45 18 with with ADP crl-14326 45 19 substantial substantial ADJ crl-14326 45 20 progress progress NOUN crl-14326 45 21 . . PUNCT crl-14326 46 1 in in ADP crl-14326 46 2 recent recent ADJ crl-14326 46 3 years year NOUN crl-14326 46 4 , , PUNCT crl-14326 46 5 altman altman PROPN crl-14326 46 6 notes note VERB crl-14326 46 7 , , PUNCT crl-14326 46 8 " " PUNCT crl-14326 46 9 there there PRON crl-14326 46 10 is be VERB crl-14326 46 11 still still ADV crl-14326 46 12 no no DET crl-14326 46 13 consensus consensus NOUN crl-14326 46 14 on on ADP crl-14326 46 15 how how SCONJ crl-14326 46 16 to to PART crl-14326 46 17 measure measure VERB crl-14326 46 18 , , PUNCT crl-14326 46 19 let let VERB crl-14326 46 20 alone alone ADV crl-14326 46 21 evaluate evaluate VERB crl-14326 46 22 , , PUNCT crl-14326 46 23 reference reference NOUN crl-14326 46 24 services service NOUN crl-14326 46 25 . . PUNCT crl-14326 46 26 " " PUNCT crl-14326 47 1 19 19 NUM crl-14326 47 2 mary mary PROPN crl-14326 47 3 george george PROPN crl-14326 47 4 , , PUNCT crl-14326 47 5 316 316 NUM crl-14326 47 6 college college PROPN crl-14326 47 7 & & CCONJ crl-14326 47 8 research research PROPN crl-14326 47 9 libraries librarie VERB crl-14326 47 10 a a DET crl-14326 47 11 reference reference NOUN crl-14326 47 12 head head NOUN crl-14326 47 13 , , PUNCT crl-14326 47 14 regrets regret VERB crl-14326 47 15 that that SCONJ crl-14326 47 16 there there PRON crl-14326 47 17 are be VERB crl-14326 47 18 no no DET crl-14326 47 19 · · PUNCT crl-14326 47 20 widely widely ADV crl-14326 47 21 accepted accept VERB crl-14326 47 22 evaluation evaluation NOUN crl-14326 47 23 methods method NOUN crl-14326 47 24 on on ADP crl-14326 47 25 which which PRON crl-14326 47 26 to to PART crl-14326 47 27 draw draw VERB crl-14326 47 28 . . PUNCT crl-14326 48 1 20 20 NUM crl-14326 48 2 " " PUNCT crl-14326 48 3 altman altman PROPN crl-14326 48 4 notes note NOUN crl-14326 48 5 , , PUNCT crl-14326 48 6 " " PUNCT crl-14326 48 7 there there PRON crl-14326 48 8 is be VERB crl-14326 48 9 still still ADV crl-14326 48 10 no no DET crl-14326 48 11 consensus consensus NOUN crl-14326 48 12 on on ADP crl-14326 48 13 how how SCONJ crl-14326 48 14 to to PART crl-14326 48 15 measure measure VERB crl-14326 48 16 , , PUNCT crl-14326 48 17 let let VERB crl-14326 48 18 alone alone ADV crl-14326 48 19 evaluate evaluate VERB crl-14326 48 20 , , PUNCT crl-14326 48 21 reference reference NOUN crl-14326 48 22 services service NOUN crl-14326 48 23 . . PUNCT crl-14326 48 24 ' ' PUNCT crl-14326 48 25 " " PUNCT crl-14326 49 1 various various ADJ crl-14326 49 2 other other ADJ crl-14326 49 3 reference reference NOUN crl-14326 49 4 experts expert NOUN crl-14326 49 5 discuss discuss VERB crl-14326 49 6 reasons reason NOUN crl-14326 49 7 why why SCONJ crl-14326 49 8 progress progress NOUN crl-14326 49 9 in in ADP crl-14326 49 10 development development NOUN crl-14326 49 11 of of ADP crl-14326 49 12 reference reference NOUN crl-14326 49 13 evaluation evaluation NOUN crl-14326 49 14 methodology methodology NOUN crl-14326 49 15 may may AUX crl-14326 49 16 have have AUX crl-14326 49 17 been be AUX crl-14326 49 18 slow slow ADJ crl-14326 49 19 . . PUNCT crl-14326 50 1 for for ADP crl-14326 50 2 instance instance NOUN crl-14326 50 3 , , PUNCT crl-14326 50 4 some some DET crl-14326 50 5 claim claim NOUN crl-14326 50 6 that that SCONJ crl-14326 50 7 not not PART crl-14326 50 8 all all DET crl-14326 50 9 relevant relevant ADJ crl-14326 50 10 aspects aspect NOUN crl-14326 50 11 of of ADP crl-14326 50 12 the the DET crl-14326 50 13 reference reference NOUN crl-14326 50 14 transaction transaction NOUN crl-14326 50 15 have have AUX crl-14326 50 16 been be AUX crl-14326 50 17 properly properly ADV crl-14326 50 18 studied study VERB crl-14326 50 19 . . PUNCT crl-14326 51 1 ellsworth ellsworth NOUN crl-14326 51 2 and and CCONJ crl-14326 51 3 joan joan PROPN crl-14326 51 4 mason mason PROPN crl-14326 51 5 comment comment NOUN crl-14326 51 6 : : PUNCT crl-14326 51 7 . . PUNCT crl-14326 51 8 . . PUNCT crl-14326 51 9 . . PUNCT crl-14326 52 1 no no DET crl-14326 52 2 consideration consideration NOUN crl-14326 52 3 at at ADV crl-14326 52 4 all all ADV crl-14326 52 5 [ [ AUX crl-14326 52 6 has have AUX crl-14326 52 7 been be AUX crl-14326 52 8 paid pay VERB crl-14326 52 9 ] ] PUNCT crl-14326 52 10 to to ADP crl-14326 52 11 the the DET crl-14326 52 12 wide wide ADJ crl-14326 52 13 range range NOUN crl-14326 52 14 of of ADP crl-14326 52 15 other other ADJ crl-14326 52 16 factors factor NOUN crl-14326 52 17 that that PRON crl-14326 52 18 can can AUX crl-14326 52 19 make make VERB crl-14326 52 20 or or CCONJ crl-14326 52 21 break break VERB crl-14326 52 22 reference reference NOUN crl-14326 52 23 service service NOUN crl-14326 52 24 .... .... PUNCT crl-14326 53 1 many many ADJ crl-14326 53 2 things thing NOUN crl-14326 53 3 besides besides SCONJ crl-14326 53 4 eye eye NOUN crl-14326 53 5 contact contact NOUN crl-14326 53 6 or or CCONJ crl-14326 53 7 body body NOUN crl-14326 53 8 language language NOUN crl-14326 53 9 speak speak VERB crl-14326 53 10 volumes volume NOUN crl-14326 53 11 to to ADP crl-14326 53 12 library library NOUN crl-14326 53 13 users user NOUN crl-14326 53 14 about about ADP crl-14326 53 15 the the DET crl-14326 53 16 reference reference NOUN crl-14326 53 17 department department NOUN crl-14326 53 18 's 's PART crl-14326 53 19 intentions intention NOUN crl-14326 53 20 toward toward ADP crl-14326 53 21 them they PRON crl-14326 53 22 . . PUNCT crl-14326 54 1 21 21 NUM crl-14326 54 2 a a DET crl-14326 54 3 second second ADJ crl-14326 54 4 problem problem NOUN crl-14326 54 5 has have AUX crl-14326 54 6 been be AUX crl-14326 54 7 that that DET crl-14326 54 8 indepth indepth ADJ crl-14326 54 9 knowledge knowledge NOUN crl-14326 54 10 of of ADP crl-14326 54 11 the the DET crl-14326 54 12 measurement measurement NOUN crl-14326 54 13 process process NOUN crl-14326 54 14 and and CCONJ crl-14326 54 15 of of ADP crl-14326 54 16 the the DET crl-14326 54 17 reference reference NOUN crl-14326 54 18 process process NOUN crl-14326 54 19 have have AUX crl-14326 54 20 seldom seldom ADV crl-14326 54 21 been be AUX crl-14326 54 22 found find VERB crl-14326 54 23 together together ADV crl-14326 54 24 in in ADP crl-14326 54 25 a a DET crl-14326 54 26 single single ADJ crl-14326 54 27 individual individual NOUN crl-14326 54 28 . . PUNCT crl-14326 55 1 cross cross ADJ crl-14326 55 2 - - ADJ crl-14326 55 3 disciplinary disciplinary ADJ crl-14326 55 4 research research NOUN crl-14326 55 5 is be AUX crl-14326 55 6 needed need VERB crl-14326 55 7 but but CCONJ crl-14326 55 8 has have AUX crl-14326 55 9 not not PART crl-14326 55 10 taken take VERB crl-14326 55 11 place place NOUN crl-14326 55 12 frequently frequently ADV crl-14326 55 13 enough enough ADV crl-14326 55 14 . . PUNCT crl-14326 56 1 zweizig zweizig NOUN crl-14326 56 2 comments comment NOUN crl-14326 56 3 on on ADP crl-14326 56 4 this this PRON crl-14326 56 5 , , PUNCT crl-14326 56 6 noting note VERB crl-14326 56 7 that that SCONJ crl-14326 56 8 reference reference NOUN crl-14326 56 9 managers manager NOUN crl-14326 56 10 do do AUX crl-14326 56 11 not not PART crl-14326 56 12 feel feel VERB crl-14326 56 13 that that SCONJ crl-14326 56 14 they they PRON crl-14326 56 15 understand understand VERB crl-14326 56 16 the the DET crl-14326 56 17 measurement measurement NOUN crl-14326 56 18 process process NOUN crl-14326 56 19 and and CCONJ crl-14326 56 20 that that SCONJ crl-14326 56 21 those those PRON crl-14326 56 22 who who PRON crl-14326 56 23 design design VERB crl-14326 56 24 measures measure NOUN crl-14326 56 25 do do AUX crl-14326 56 26 not not PART crl-14326 56 27 understand understand VERB crl-14326 56 28 the the DET crl-14326 56 29 reference reference NOUN crl-14326 56 30 process process NOUN crl-14326 56 31 . . PUNCT crl-14326 57 1 22 22 NUM crl-14326 57 2 unobtrusive unobtrusive ADJ crl-14326 57 3 evaluation evaluation NOUN crl-14326 57 4 in in ADP crl-14326 57 5 spite spite NOUN crl-14326 57 6 of of ADP crl-14326 57 7 these these DET crl-14326 57 8 problems problem NOUN crl-14326 57 9 and and CCONJ crl-14326 57 10 concerns concern NOUN crl-14326 57 11 , , PUNCT crl-14326 57 12 some some DET crl-14326 57 13 progress progress NOUN crl-14326 57 14 has have AUX crl-14326 57 15 been be AUX crl-14326 57 16 made make VERB crl-14326 57 17 and and CCONJ crl-14326 57 18 valuable valuable ADJ crl-14326 57 19 insights insight NOUN crl-14326 57 20 gained gain VERB crl-14326 57 21 by by ADP crl-14326 57 22 research research NOUN crl-14326 57 23 done do VERB crl-14326 57 24 during during ADP crl-14326 57 25 this this DET crl-14326 57 26 period period NOUN crl-14326 57 27 . . PUNCT crl-14326 58 1 perhaps perhaps ADV crl-14326 58 2 the the DET crl-14326 58 3 greatest great ADJ crl-14326 58 4 single single ADJ crl-14326 58 5 advance advance NOUN crl-14326 58 6 has have AUX crl-14326 58 7 been be AUX crl-14326 58 8 the the DET crl-14326 58 9 development development NOUN crl-14326 58 10 of of ADP crl-14326 58 11 the the DET crl-14326 58 12 method method NOUN crl-14326 58 13 of of ADP crl-14326 58 14 unobtrusive unobtrusive ADJ crl-14326 58 15 observation observation NOUN crl-14326 58 16 as as ADP crl-14326 58 17 a a DET crl-14326 58 18 means means NOUN crl-14326 58 19 of of ADP crl-14326 58 20 assessing assess VERB crl-14326 58 21 the the DET crl-14326 58 22 outcome outcome NOUN crl-14326 58 23 of of ADP crl-14326 58 24 the the DET crl-14326 58 25 reference reference NOUN crl-14326 58 26 transaction transaction NOUN crl-14326 58 27 . . PUNCT crl-14326 59 1 in in ADP crl-14326 59 2 unobtrusive unobtrusive ADJ crl-14326 59 3 observation observation NOUN crl-14326 59 4 , , PUNCT crl-14326 59 5 proxies proxy NOUN crl-14326 59 6 present present VERB crl-14326 59 7 factual factual ADJ crl-14326 59 8 test test NOUN crl-14326 59 9 questions question NOUN crl-14326 59 10 at at ADP crl-14326 59 11 the the DET crl-14326 59 12 reference reference NOUN crl-14326 59 13 desk desk NOUN crl-14326 59 14 by by ADP crl-14326 59 15 phone phone NOUN crl-14326 59 16 or or CCONJ crl-14326 59 17 in in ADP crl-14326 59 18 person person NOUN crl-14326 59 19 . . PUNCT crl-14326 60 1 success success NOUN crl-14326 60 2 is be AUX crl-14326 60 3 then then ADV crl-14326 60 4 judged judge VERB crl-14326 60 5 by by ADP crl-14326 60 6 the the DET crl-14326 60 7 percentage percentage NOUN crl-14326 60 8 of of ADP crl-14326 60 9 correct correct ADJ crl-14326 60 10 answers answer NOUN crl-14326 60 11 obtained obtain VERB crl-14326 60 12 . . PUNCT crl-14326 61 1 research research NOUN crl-14326 61 2 studies study NOUN crl-14326 61 3 using use VERB crl-14326 61 4 unobtrusive unobtrusive ADJ crl-14326 61 5 observation observation NOUN crl-14326 61 6 appear appear VERB crl-14326 61 7 to to PART crl-14326 61 8 have have AUX crl-14326 61 9 nearly nearly ADV crl-14326 61 10 doubled double VERB crl-14326 61 11 july july PROPN crl-14326 61 12 1987 1987 NUM crl-14326 61 13 since since SCONJ crl-14326 61 14 1975 1975 NUM crl-14326 61 15 , , PUNCT crl-14326 61 16 23 23 NUM crl-14326 61 17 and and CCONJ crl-14326 61 18 , , PUNCT crl-14326 61 19 in in ADP crl-14326 61 20 one one NUM crl-14326 61 21 instance instance NOUN crl-14326 61 22 , , PUNCT crl-14326 61 23 unobtrusive unobtrusive ADJ crl-14326 61 24 observation observation NOUN crl-14326 61 25 has have AUX crl-14326 61 26 been be AUX crl-14326 61 27 adapted adapt VERB crl-14326 61 28 for for ADP crl-14326 61 29 use use NOUN crl-14326 61 30 as as ADP crl-14326 61 31 a a DET crl-14326 61 32 performance performance NOUN crl-14326 61 33 measure measure NOUN crl-14326 61 34 in in ADP crl-14326 61 35 a a DET crl-14326 61 36 single single ADJ crl-14326 61 37 library library NOUN crl-14326 61 38 . . PUNCT crl-14326 62 1 24 24 NUM crl-14326 62 2 the the DET crl-14326 62 3 authors author NOUN crl-14326 62 4 agree agree VERB crl-14326 62 5 with with ADP crl-14326 62 6 mcclure mcclure NOUN crl-14326 62 7 that that PRON crl-14326 62 8 , , PUNCT crl-14326 62 9 although although SCONJ crl-14326 62 10 unobtrusive unobtrusive ADJ crl-14326 62 11 testing testing NOUN crl-14326 62 12 is be AUX crl-14326 62 13 but but CCONJ crl-14326 62 14 one one NUM crl-14326 62 15 approach approach NOUN crl-14326 62 16 to to ADP crl-14326 62 17 the the DET crl-14326 62 18 evaluation evaluation NOUN crl-14326 62 19 of of ADP crl-14326 62 20 reference reference NOUN crl-14326 62 21 service service NOUN crl-14326 62 22 , , PUNCT crl-14326 62 23 it it PRON crl-14326 62 24 is be AUX crl-14326 62 25 a a DET crl-14326 62 26 critically critically ADV crl-14326 62 27 essential essential ADJ crl-14326 62 28 component.25 component.25 NOUN crl-14326 62 29 unobtrusive unobtrusive ADJ crl-14326 62 30 observation observation NOUN crl-14326 62 31 , , PUNCT crl-14326 62 32 however however ADV crl-14326 62 33 , , PUNCT crl-14326 62 34 has have VERB crl-14326 62 35 certain certain ADJ crl-14326 62 36 limitations limitation NOUN crl-14326 62 37 , , PUNCT crl-14326 62 38 as as SCONJ crl-14326 62 39 has have AUX crl-14326 62 40 been be AUX crl-14326 62 41 noted note VERB crl-14326 62 42 by by ADP crl-14326 62 43 various various ADJ crl-14326 62 44 reference reference NOUN crl-14326 62 45 experts expert NOUN crl-14326 62 46 . . PUNCT crl-14326 63 1 test test NOUN crl-14326 63 2 questions question NOUN crl-14326 63 3 present present VERB crl-14326 63 4 a a DET crl-14326 63 5 problem problem NOUN crl-14326 63 6 because because SCONJ crl-14326 63 7 they they PRON crl-14326 63 8 must must AUX crl-14326 63 9 be be AUX crl-14326 63 10 of of ADP crl-14326 63 11 a a DET crl-14326 63 12 certain certain ADJ crl-14326 63 13 level level NOUN crl-14326 63 14 of of ADP crl-14326 63 15 difficulty difficulty NOUN crl-14326 63 16 , , PUNCT crl-14326 63 17 must must AUX crl-14326 63 18 be be AUX crl-14326 63 19 representative representative ADJ crl-14326 63 20 , , PUNCT crl-14326 63 21 ca can AUX crl-14326 63 22 n't not PART crl-14326 63 23 easily easily ADV crl-14326 63 24 be be AUX crl-14326 63 25 repeated repeat VERB crl-14326 63 26 , , PUNCT crl-14326 63 27 and and CCONJ crl-14326 63 28 take take VERB crl-14326 63 29 considerable considerable ADJ crl-14326 63 30 time time NOUN crl-14326 63 31 and and CCONJ crl-14326 63 32 effort effort NOUN crl-14326 63 33 to to PART crl-14326 63 34 formulate formulate VERB crl-14326 63 35 . . PUNCT crl-14326 64 1 results result NOUN crl-14326 64 2 are be AUX crl-14326 64 3 usually usually ADV crl-14326 64 4 not not PART crl-14326 64 5 available available ADJ crl-14326 64 6 for for ADP crl-14326 64 7 some some DET crl-14326 64 8 time time NOUN crl-14326 64 9 and and CCONJ crl-14326 64 10 are be AUX crl-14326 64 11 difficult difficult ADJ crl-14326 64 12 to to PART crl-14326 64 13 § § VERB crl-14326 64 14 eneralize eneralize VERB crl-14326 64 15 to to ADP crl-14326 64 16 the the DET crl-14326 64 17 department department NOUN crl-14326 64 18 as as ADP crl-14326 64 19 a a DET crl-14326 64 20 whole whole NOUN crl-14326 64 21 . . PUNCT crl-14326 65 1 also also ADV crl-14326 65 2 , , PUNCT crl-14326 65 3 this this DET crl-14326 65 4 approach approach NOUN crl-14326 65 5 is be AUX crl-14326 65 6 generally generally ADV crl-14326 65 7 biased bias VERB crl-14326 65 8 toward toward ADP crl-14326 65 9 factual factual ADJ crl-14326 65 10 questions question NOUN crl-14326 65 11 and and CCONJ crl-14326 65 12 does do AUX crl-14326 65 13 not not PART crl-14326 65 14 assess assess VERB crl-14326 65 15 the the DET crl-14326 65 16 full full ADJ crl-14326 65 17 range range NOUN crl-14326 65 18 of of ADP crl-14326 65 19 questions question NOUN crl-14326 65 20 asked ask VERB crl-14326 65 21 by by ADP crl-14326 65 22 patrons patron NOUN crl-14326 65 23 . . PUNCT crl-14326 66 1 nor nor CCONJ crl-14326 66 2 does do AUX crl-14326 66 3 it it PRON crl-14326 66 4 usually usually ADV crl-14326 66 5 take take VERB crl-14326 66 6 into into ADP crl-14326 66 7 account account NOUN crl-14326 66 8 the the DET crl-14326 66 9 difficulties difficulty NOUN crl-14326 66 10 of of ADP crl-14326 66 11 garbled garbled ADJ crl-14326 66 12 and and CCONJ crl-14326 66 13 incoherent incoherent ADJ crl-14326 66 14 questions question NOUN crl-14326 66 15 as as ADV crl-14326 66 16 often often ADV crl-14326 66 17 presented present VERB crl-14326 66 18 by by ADP crl-14326 66 19 actual actual ADJ crl-14326 66 20 patrons patron NOUN crl-14326 66 21 . . PUNCT crl-14326 67 1 finally finally ADV crl-14326 67 2 , , PUNCT crl-14326 67 3 this this DET crl-14326 67 4 method method NOUN crl-14326 67 5 ordinarily ordinarily ADV crl-14326 67 6 admits admit VERB crl-14326 67 7 of of ADP crl-14326 67 8 only only ADV crl-14326 67 9 right right ADJ crl-14326 67 10 or or CCONJ crl-14326 67 11 wrong wrong ADJ crl-14326 67 12 answers answer NOUN crl-14326 67 13 and and CCONJ crl-14326 67 14 generally generally ADV crl-14326 67 15 does do AUX crl-14326 67 16 not not PART crl-14326 67 17 allow allow VERB crl-14326 67 18 for for ADP crl-14326 67 19 the the DET crl-14326 67 20 other other ADJ crl-14326 67 21 less less ADV crl-14326 67 22 clear clear ADV crl-14326 67 23 - - PUNCT crl-14326 67 24 cut cut VERB crl-14326 67 25 outcomes outcome NOUN crl-14326 67 26 , , PUNCT crl-14326 67 27 such such ADJ crl-14326 67 28 as as ADP crl-14326 67 29 finding find VERB crl-14326 67 30 answers answer NOUN crl-14326 67 31 within within ADP crl-14326 67 32 an an DET crl-14326 67 33 acceptable acceptable ADJ crl-14326 67 34 range range NOUN crl-14326 67 35 or or CCONJ crl-14326 67 36 not not PART crl-14326 67 37 finding find VERB crl-14326 67 38 what what PRON crl-14326 67 39 was be AUX crl-14326 67 40 sought seek VERB crl-14326 67 41 but but CCONJ crl-14326 67 42 instead instead ADV crl-14326 67 43 finding find VERB crl-14326 67 44 other other ADJ crl-14326 67 45 useful useful ADJ crl-14326 67 46 information information NOUN crl-14326 67 47 or or CCONJ crl-14326 67 48 materials material NOUN crl-14326 67 49 . . PUNCT crl-14326 68 1 for for ADP crl-14326 68 2 these these DET crl-14326 68 3 reasons reason NOUN crl-14326 68 4 , , PUNCT crl-14326 68 5 practical practical ADJ crl-14326 68 6 methods method NOUN crl-14326 68 7 of of ADP crl-14326 68 8 reference reference NOUN crl-14326 68 9 assessment assessment NOUN crl-14326 68 10 in in ADP crl-14326 68 11 addition addition NOUN crl-14326 68 12 to to ADP crl-14326 68 13 unobtrusive unobtrusive ADJ crl-14326 68 14 observation observation NOUN crl-14326 68 15 are be AUX crl-14326 68 16 still still ADV crl-14326 68 17 needed need VERB crl-14326 68 18 . . PUNCT crl-14326 69 1 this this DET crl-14326 69 2 need need NOUN crl-14326 69 3 for for ADP crl-14326 69 4 a a DET crl-14326 69 5 variety variety NOUN crl-14326 69 6 of of ADP crl-14326 69 7 methods method NOUN crl-14326 69 8 is be AUX crl-14326 69 9 stressed stress VERB crl-14326 69 10 by by ADP crl-14326 69 11 crowley crowley NOUN crl-14326 69 12 , , PUNCT crl-14326 69 13 among among ADP crl-14326 69 14 others other NOUN crl-14326 69 15 , , PUNCT crl-14326 69 16 who who PRON crl-14326 69 17 notes note VERB crl-14326 69 18 the the DET crl-14326 69 19 advantages advantage NOUN crl-14326 69 20 of of ADP crl-14326 69 21 independent independent ADJ crl-14326 69 22 multiple multiple ADJ crl-14326 69 23 approaches approach NOUN crl-14326 69 24 to to ADP crl-14326 69 25 measuring measure VERB crl-14326 69 26 reference reference NOUN crl-14326 69 27 capacity capacity NOUN crl-14326 69 28 . . PUNCT crl-14326 70 1 27 27 NUM crl-14326 70 2 pierce pierce NOUN crl-14326 70 3 also also ADV crl-14326 70 4 supports support VERB crl-14326 70 5 this this PRON crl-14326 70 6 when when SCONJ crl-14326 70 7 she she PRON crl-14326 70 8 notes note VERB crl-14326 70 9 that that SCONJ crl-14326 70 10 any any DET crl-14326 70 11 library library NOUN crl-14326 70 12 evaluating evaluate VERB crl-14326 70 13 its its PRON crl-14326 70 14 reference reference NOUN crl-14326 70 15 services service NOUN crl-14326 70 16 will will AUX crl-14326 70 17 find find VERB crl-14326 70 18 any any DET crl-14326 70 19 method method NOUN crl-14326 70 20 chosen choose VERB crl-14326 70 21 lacking lack VERB crl-14326 70 22 in in ADP crl-14326 70 23 some some DET crl-14326 70 24 respects respect NOUN crl-14326 70 25 . . PUNCT crl-14326 71 1 28 28 NUM crl-14326 71 2 one one NUM crl-14326 71 3 methodology methodology NOUN crl-14326 71 4 available available ADJ crl-14326 71 5 for for ADP crl-14326 71 6 use use NOUN crl-14326 71 7 in in ADP crl-14326 71 8 assessing assess VERB crl-14326 71 9 reference reference NOUN crl-14326 71 10 department department NOUN crl-14326 71 11 quality quality NOUN crl-14326 71 12 is be AUX crl-14326 71 13 the the DET crl-14326 71 14 questionniare questionniare NOUN crl-14326 71 15 survey survey NOUN crl-14326 71 16 . . PUNCT crl-14326 72 1 this this DET crl-14326 72 2 approach approach NOUN crl-14326 72 3 is be AUX crl-14326 72 4 commonly commonly ADV crl-14326 72 5 used use VERB crl-14326 72 6 in in ADP crl-14326 72 7 sociological sociological ADJ crl-14326 72 8 research research NOUN crl-14326 72 9 , , PUNCT crl-14326 72 10 public public ADJ crl-14326 72 11 opinion opinion NOUN crl-14326 72 12 polling polling NOUN crl-14326 72 13 , , PUNCT crl-14326 72 14 and and CCONJ crl-14326 72 15 marketing marketing NOUN crl-14326 72 16 , , PUNCT crl-14326 72 17 to to PART crl-14326 72 18 name name VERB crl-14326 72 19 but but CCONJ crl-14326 72 20 a a DET crl-14326 72 21 few few ADJ crl-14326 72 22 contexts context NOUN crl-14326 72 23 . . PUNCT crl-14326 73 1 over over ADP crl-14326 73 2 the the DET crl-14326 73 3 years year NOUN crl-14326 73 4 there there PRON crl-14326 73 5 has have AUX crl-14326 73 6 been be AUX crl-14326 73 7 a a DET crl-14326 73 8 vast vast ADJ crl-14326 73 9 improvement improvement NOUN crl-14326 73 10 in in ADP crl-14326 73 11 the the DET crl-14326 73 12 design design NOUN crl-14326 73 13 of of ADP crl-14326 73 14 questionnaires questionnaire NOUN crl-14326 73 15 to to PART crl-14326 73 16 make make VERB crl-14326 73 17 results result NOUN crl-14326 73 18 more more ADV crl-14326 73 19 reliable reliable ADJ crl-14326 73 20 and and CCONJ crl-14326 73 21 valid valid ADJ crl-14326 73 22 . . PUNCT crl-14326 74 1 thus thus ADV crl-14326 74 2 , , PUNCT crl-14326 74 3 a a DET crl-14326 74 4 suitably suitably ADV crl-14326 74 5 designed design VERB crl-14326 74 6 questionnaire questionnaire NOUN crl-14326 74 7 might might AUX crl-14326 74 8 also also ADV crl-14326 74 9 work work VERB crl-14326 74 10 well well ADV crl-14326 74 11 for for ADP crl-14326 74 12 evaluation evaluation NOUN crl-14326 74 13 of of ADP crl-14326 74 14 the the DET crl-14326 74 15 reference reference NOUN crl-14326 74 16 transaction transaction NOUN crl-14326 74 17 . . PUNCT crl-14326 75 1 criteria criterion NOUN crl-14326 75 2 for for ADP crl-14326 75 3 a a DET crl-14326 75 4 reference reference NOUN crl-14326 75 5 assessment assessment NOUN crl-14326 75 6 instrument instrument NOUN crl-14326 75 7 and and CCONJ crl-14326 75 8 design design NOUN crl-14326 75 9 of of ADP crl-14326 75 10 the the DET crl-14326 75 11 rtai rtai NOUN crl-14326 75 12 the the DET crl-14326 75 13 literature literature NOUN crl-14326 75 14 of of ADP crl-14326 75 15 reference reference NOUN crl-14326 75 16 evaluation evaluation NOUN crl-14326 75 17 suggests suggest VERB crl-14326 75 18 a a DET crl-14326 75 19 number number NOUN crl-14326 75 20 of of ADP crl-14326 75 21 desired desire VERB crl-14326 75 22 qualities quality NOUN crl-14326 75 23 for for ADP crl-14326 75 24 an an DET crl-14326 75 25 effective effective ADJ crl-14326 75 26 reference reference NOUN crl-14326 75 27 assessment assessment NOUN crl-14326 75 28 tool tool NOUN crl-14326 75 29 . . PUNCT crl-14326 76 1 an an DET crl-14326 76 2 effective effective ADJ crl-14326 76 3 assessment assessment NOUN crl-14326 76 4 instrument instrument NOUN crl-14326 76 5 should should AUX crl-14326 76 6 a. a. NOUN crl-14326 76 7 demonstrate demonstrate VERB crl-14326 76 8 validity validity NOUN crl-14326 76 9 ; ; PUNCT crl-14326 76 10 b. b. PROPN crl-14326 76 11 demonstrate demonstrate NOUN crl-14326 76 12 reliability reliability NOUN crl-14326 76 13 ; ; PUNCT crl-14326 76 14 c. c. PROPN crl-14326 76 15 utilize utilize VERB crl-14326 76 16 the the DET crl-14326 76 17 natural natural ADJ crl-14326 76 18 setting setting NOUN crl-14326 76 19 ; ; PUNCT crl-14326 76 20 d. d. PROPN crl-14326 76 21 assess assess VERB crl-14326 76 22 multiple multiple ADJ crl-14326 76 23 factors factor NOUN crl-14326 76 24 in in ADP crl-14326 76 25 the the DET crl-14326 76 26 reference reference NOUN crl-14326 76 27 process process NOUN crl-14326 76 28 ; ; PUNCT crl-14326 76 29 and and CCONJ crl-14326 76 30 e. e. PROPN crl-14326 76 31 include include VERB crl-14326 76 32 sufficient sufficient ADJ crl-14326 76 33 input input NOUN crl-14326 76 34 , , PUNCT crl-14326 76 35 process process NOUN crl-14326 76 36 , , PUNCT crl-14326 76 37 and and CCONJ crl-14326 76 38 outcome outcome NOUN crl-14326 76 39 factors factor NOUN crl-14326 76 40 so so SCONJ crl-14326 76 41 that that SCONJ crl-14326 76 42 cause cause NOUN crl-14326 76 43 and and CCONJ crl-14326 76 44 effect effect NOUN crl-14326 76 45 relationships relationship NOUN crl-14326 76 46 may may AUX crl-14326 76 47 become become VERB crl-14326 76 48 apparent apparent ADJ crl-14326 76 49 . . PUNCT crl-14326 77 1 in in ADP crl-14326 77 2 addition addition NOUN crl-14326 77 3 , , PUNCT crl-14326 77 4 the the DET crl-14326 77 5 use use NOUN crl-14326 77 6 of of ADP crl-14326 77 7 a a DET crl-14326 77 8 standardized standardized ADJ crl-14326 77 9 form form NOUN crl-14326 77 10 to to PART crl-14326 77 11 collect collect VERB crl-14326 77 12 and and CCONJ crl-14326 77 13 report report VERB crl-14326 77 14 data datum NOUN crl-14326 77 15 should should AUX crl-14326 77 16 f. f. VERB crl-14326 77 17 utilize utilize VERB crl-14326 77 18 an an DET crl-14326 77 19 adequate adequate ADJ crl-14326 77 20 and and CCONJ crl-14326 77 21 unbiased unbiased ADJ crl-14326 77 22 sample sample NOUN crl-14326 77 23 ; ; PUNCT crl-14326 77 24 g. g. PROPN crl-14326 77 25 provide provide NOUN crl-14326 77 26 for for ADP crl-14326 77 27 comparability comparability NOUN crl-14326 77 28 of of ADP crl-14326 77 29 data data NOUN crl-14326 77 30 ; ; PUNCT crl-14326 77 31 h. h. PROPN crl-14326 77 32 provide provide VERB crl-14326 77 33 for for ADP crl-14326 77 34 timeliness timeliness NOUN crl-14326 77 35 of of ADP crl-14326 77 36 results result NOUN crl-14326 77 37 ; ; PUNCT crl-14326 77 38 and and CCONJ crl-14326 77 39 i. i. NOUN crl-14326 77 40 provide provide VERB crl-14326 77 41 for for ADP crl-14326 77 42 interpretability interpretability NOUN crl-14326 77 43 . . PUNCT crl-14326 78 1 each each PRON crl-14326 78 2 of of ADP crl-14326 78 3 these these DET crl-14326 78 4 items item NOUN crl-14326 78 5 will will AUX crl-14326 78 6 be be AUX crl-14326 78 7 considered consider VERB crl-14326 78 8 below below ADV crl-14326 78 9 as as SCONJ crl-14326 78 10 it it PRON crl-14326 78 11 relates relate VERB crl-14326 78 12 to to ADP crl-14326 78 13 the the DET crl-14326 78 14 design design NOUN crl-14326 78 15 of of ADP crl-14326 78 16 our our PRON crl-14326 78 17 reference reference NOUN crl-14326 78 18 transaction transaction NOUN crl-14326 78 19 assessment assessment NOUN crl-14326 78 20 instrument instrument NOUN crl-14326 78 21 ( ( PUNCT crl-14326 78 22 rtai rtai NOUN crl-14326 78 23 ) ) PUNCT crl-14326 78 24 and and CCONJ crl-14326 78 25 data data NOUN crl-14326 78 26 collection collection NOUN crl-14326 78 27 protocol protocol NOUN crl-14326 78 28 . . PUNCT crl-14326 79 1 construct construct VERB crl-14326 79 2 validity validity NOUN crl-14326 79 3 and and CCONJ crl-14326 79 4 the the DET crl-14326 79 5 influence influence NOUN crl-14326 79 6 of of ADP crl-14326 79 7 positive positive ADJ crl-14326 79 8 bias bias NOUN crl-14326 79 9 perhaps perhaps ADV crl-14326 79 10 the the DET crl-14326 79 11 most most ADV crl-14326 79 12 important important ADJ crl-14326 79 13 quality quality NOUN crl-14326 79 14 for for ADP crl-14326 79 15 any any DET crl-14326 79 16 assessment assessment NOUN crl-14326 79 17 instrument instrument NOUN crl-14326 79 18 is be AUX crl-14326 79 19 construct construct VERB crl-14326 79 20 validity validity NOUN crl-14326 79 21 , , PUNCT crl-14326 79 22 defined define VERB crl-14326 79 23 as as ADP crl-14326 79 24 the the DET crl-14326 79 25 ability ability NOUN crl-14326 79 26 of of ADP crl-14326 79 27 an an DET crl-14326 79 28 instrument instrument NOUN crl-14326 79 29 to to PART crl-14326 79 30 measure measure VERB crl-14326 79 31 the the DET crl-14326 79 32 characteristics characteristic NOUN crl-14326 79 33 it it PRON crl-14326 79 34 is be AUX crl-14326 79 35 intended intend VERB crl-14326 79 36 to to PART crl-14326 79 37 measure measure VERB crl-14326 79 38 . . PUNCT crl-14326 80 1 roloff roloff PROPN crl-14326 80 2 notes note NOUN crl-14326 80 3 in in ADP crl-14326 80 4 regard regard NOUN crl-14326 80 5 to to ADP crl-14326 80 6 reference reference NOUN crl-14326 80 7 research research NOUN crl-14326 80 8 that that SCONJ crl-14326 80 9 '' '' PUNCT crl-14326 80 10 researchers researcher NOUN crl-14326 80 11 rarely rarely ADV crl-14326 80 12 indicate indicate VERB crl-14326 80 13 reliability reliability NOUN crl-14326 80 14 and and CCONJ crl-14326 80 15 validity validity NOUN crl-14326 80 16 measures measure NOUN crl-14326 80 17 . . PUNCT crl-14326 80 18 . . PUNCT crl-14326 80 19 . . PUNCT crl-14326 81 1 absence absence NOUN crl-14326 81 2 of of ADP crl-14326 81 3 descriptions description NOUN crl-14326 81 4 of of ADP crl-14326 81 5 such such ADJ crl-14326 81 6 fundamental fundamental ADJ crl-14326 81 7 concepts concept NOUN crl-14326 81 8 ... ... PUNCT crl-14326 81 9 is be AUX crl-14326 81 10 distressing distressing ADJ crl-14326 81 11 . . PUNCT crl-14326 82 1 , , PUNCT crl-14326 82 2 29 29 NUM crl-14326 82 3 as as SCONJ crl-14326 82 4 mentioned mention VERB crl-14326 82 5 previously previously ADV crl-14326 82 6 , , PUNCT crl-14326 82 7 a a DET crl-14326 82 8 major major ADJ crl-14326 82 9 question question NOUN crl-14326 82 10 that that PRON crl-14326 82 11 arises arise VERB crl-14326 82 12 in in ADP crl-14326 82 13 the the DET crl-14326 82 14 area area NOUN crl-14326 82 15 of of ADP crl-14326 82 16 validity validity NOUN crl-14326 82 17 is be AUX crl-14326 82 18 related relate VERB crl-14326 82 19 to to ADP crl-14326 82 20 patron patron NOUN crl-14326 82 21 report report NOUN crl-14326 82 22 of of ADP crl-14326 82 23 outcome outcome NOUN crl-14326 82 24 .. .. PUNCT crl-14326 83 1 why why SCONJ crl-14326 83 2 have have AUX crl-14326 83 3 so so ADV crl-14326 83 4 many many ADJ crl-14326 83 5 studies study NOUN crl-14326 83 6 found find VERB crl-14326 83 7 high high ADJ crl-14326 83 8 levels level NOUN crl-14326 83 9 of of ADP crl-14326 83 10 patron patron NOUN crl-14326 83 11 satisfaction satisfaction NOUN crl-14326 83 12 when when SCONJ crl-14326 83 13 , , PUNCT crl-14326 83 14 on on ADP crl-14326 83 15 the the DET crl-14326 83 16 other other ADJ crl-14326 83 17 hand hand NOUN crl-14326 83 18 , , PUNCT crl-14326 83 19 unobtrusive unobtrusive ADJ crl-14326 83 20 observation observation NOUN crl-14326 83 21 suggests suggest VERB crl-14326 83 22 that that SCONJ crl-14326 83 23 only only ADV crl-14326 83 24 about about ADV crl-14326 83 25 50 50 NUM crl-14326 83 26 % % NOUN crl-14326 83 27 of of ADP crl-14326 83 28 reference reference NOUN crl-14326 83 29 questions question NOUN crl-14326 83 30 are be AUX crl-14326 83 31 answered answer VERB crl-14326 83 32 correctly correctly ADV crl-14326 83 33 ? ? PUNCT crl-14326 84 1 many many ADJ crl-14326 84 2 in in ADP crl-14326 84 3 the the DET crl-14326 84 4 profession profession NOUN crl-14326 84 5 have have AUX crl-14326 84 6 hypothesized hypothesize VERB crl-14326 84 7 that that SCONJ crl-14326 84 8 patron patron NOUN crl-14326 84 9 evaluation evaluation NOUN crl-14326 84 10 is be AUX crl-14326 84 11 not not PART crl-14326 84 12 valid valid ADJ crl-14326 84 13 because because SCONJ crl-14326 84 14 patrons patron NOUN crl-14326 84 15 are be AUX crl-14326 84 16 biased bias VERB crl-14326 84 17 in in ADP crl-14326 84 18 a a DET crl-14326 84 19 positive positive ADJ crl-14326 84 20 didevelopment didevelopment NOUN crl-14326 84 21 and and CCONJ crl-14326 84 22 testing test VERB crl-14326 84 23 317 317 NUM crl-14326 84 24 rection rection NOUN crl-14326 84 25 toward toward ADP crl-14326 84 26 the the DET crl-14326 84 27 reference reference NOUN crl-14326 84 28 librarian librarian NOUN crl-14326 84 29 and and CCONJ crl-14326 84 30 allow allow VERB crl-14326 84 31 this this DET crl-14326 84 32 bias bias NOUN crl-14326 84 33 to to PART crl-14326 84 34 influence influence VERB crl-14326 84 35 their their PRON crl-14326 84 36 rating rating NOUN crl-14326 84 37 of of ADP crl-14326 84 38 success success NOUN crl-14326 84 39 in in ADP crl-14326 84 40 finding find VERB crl-14326 84 41 information information NOUN crl-14326 84 42 . . PUNCT crl-14326 85 1 these these DET crl-14326 85 2 opinions opinion NOUN crl-14326 85 3 are be AUX crl-14326 85 4 summarized summarize VERB crl-14326 85 5 by by ADP crl-14326 85 6 young young ADJ crl-14326 85 7 , , PUNCT crl-14326 85 8 who who PRON crl-14326 85 9 says say VERB crl-14326 85 10 : : PUNCT crl-14326 85 11 the the DET crl-14326 85 12 very very ADJ crl-14326 85 13 fact fact NOUN crl-14326 85 14 of of ADP crl-14326 85 15 receiving receive VERB crl-14326 85 16 help help NOUN crl-14326 85 17 or or CCONJ crl-14326 85 18 the the DET crl-14326 85 19 pleasant pleasant ADJ crl-14326 85 20 demeanor demeanor NOUN crl-14326 85 21 of of ADP crl-14326 85 22 the the DET crl-14326 85 23 reference reference NOUN crl-14326 85 24 librarian librarian NOUN crl-14326 85 25 , , PUNCT crl-14326 85 26 rather rather ADV crl-14326 85 27 than than ADP crl-14326 85 28 accuracy accuracy NOUN crl-14326 85 29 of of ADP crl-14326 85 30 information information NOUN crl-14326 85 31 , , PUNCT crl-14326 85 32 will will AUX crl-14326 85 33 inevitably inevitably ADV crl-14326 85 34 influence influence VERB crl-14326 85 35 patron patron NOUN crl-14326 85 36 perception perception NOUN crl-14326 85 37 of of ADP crl-14326 85 38 service service NOUN crl-14326 85 39 . . PUNCT crl-14326 86 1 30 30 NUM crl-14326 86 2 others other NOUN crl-14326 86 3 express express VERB crl-14326 86 4 similar similar ADJ crl-14326 86 5 concerns concern NOUN crl-14326 86 6 , , PUNCT crl-14326 86 7 including include VERB crl-14326 86 8 rothstein rothstein PROPN crl-14326 86 9 , , PUNCT crl-14326 86 10 zweizig zweizig PROPN crl-14326 86 11 , , PUNCT crl-14326 86 12 pierce pierce PROPN crl-14326 86 13 , , PUNCT crl-14326 86 14 altman altman PROPN crl-14326 86 15 , , PUNCT crl-14326 86 16 kantor kantor PROPN crl-14326 86 17 , , PUNCT crl-14326 86 18 vathis vathis PROPN crl-14326 86 19 , , PUNCT crl-14326 86 20 weech weech NOUN crl-14326 86 21 , , PUNCT crl-14326 86 22 and and CCONJ crl-14326 86 23 mcclure mcclure NOUN crl-14326 86 24 . . PUNCT crl-14326 87 1 31 31 NUM crl-14326 87 2 these these DET crl-14326 87 3 concerns concern NOUN crl-14326 87 4 are be AUX crl-14326 87 5 based base VERB crl-14326 87 6 on on ADP crl-14326 87 7 results result NOUN crl-14326 87 8 of of ADP crl-14326 87 9 past past ADJ crl-14326 87 10 studies study NOUN crl-14326 87 11 that that PRON crl-14326 87 12 are be AUX crl-14326 87 13 described describe VERB crl-14326 87 14 by by ADP crl-14326 87 15 rothstein rothstein NOUN crl-14326 87 16 and and CCONJ crl-14326 87 17 weech weech NOUN crl-14326 87 18 in in ADP crl-14326 87 19 their their PRON crl-14326 87 20 reviews review NOUN crl-14326 87 21 of of ADP crl-14326 87 22 research research NOUN crl-14326 87 23 in in ADP crl-14326 87 24 reference reference NOUN crl-14326 87 25 . . PUNCT crl-14326 88 1 32 32 NUM crl-14326 88 2 '' '' PUNCT crl-14326 88 3 satisfaction satisfaction NOUN crl-14326 88 4 with with ADP crl-14326 88 5 service service NOUN crl-14326 88 6 did do AUX crl-14326 88 7 not not PART crl-14326 88 8 in in ADP crl-14326 88 9 . . PUNCT crl-14326 89 1 fluence fluence NOUN crl-14326 89 2 patrons patron NOUN crl-14326 89 3 ' ' PART crl-14326 89 4 rating rating NOUN crl-14326 89 5 of of ADP crl-14326 89 6 the the DET crl-14326 89 7 information information NOUN crl-14326 89 8 found find VERB crl-14326 89 9 . . PUNCT crl-14326 89 10 " " PUNCT crl-14326 90 1 on on ADP crl-14326 90 2 the the DET crl-14326 90 3 other other ADJ crl-14326 90 4 hand hand NOUN crl-14326 90 5 , , PUNCT crl-14326 90 6 it it PRON crl-14326 90 7 is be AUX crl-14326 90 8 important important ADJ crl-14326 90 9 to to PART crl-14326 90 10 note note VERB crl-14326 90 11 that that DET crl-14326 90 12 gothberg gothberg NOUN crl-14326 90 13 , , PUNCT crl-14326 90 14 using use VERB crl-14326 90 15 an an DET crl-14326 90 16 instrument instrument NOUN crl-14326 90 17 where where SCONJ crl-14326 90 18 outcomes outcome NOUN crl-14326 90 19 of of ADP crl-14326 90 20 ( ( PUNCT crl-14326 90 21 1 1 NUM crl-14326 90 22 ) ) PUNCT crl-14326 90 23 satisfaction satisfaction NOUN crl-14326 90 24 with with ADP crl-14326 90 25 the the DET crl-14326 90 26 interview interview NOUN crl-14326 90 27 , , PUNCT crl-14326 90 28 and and CCONJ crl-14326 90 29 ( ( PUNCT crl-14326 90 30 2 2 X crl-14326 90 31 ) ) PUNCT crl-14326 90 32 satisfaction satisfaction NOUN crl-14326 90 33 with with ADP crl-14326 90 34 the the DET crl-14326 90 35 transfer transfer NOUN crl-14326 90 36 of of ADP crl-14326 90 37 information information NOUN crl-14326 90 38 were be AUX crl-14326 90 39 separated separate VERB crl-14326 90 40 , , PUNCT crl-14326 90 41 found find VERB crl-14326 90 42 that that DET crl-14326 90 43 satisfaction satisfaction NOUN crl-14326 90 44 with with ADP crl-14326 90 45 service service NOUN crl-14326 90 46 did do AUX crl-14326 90 47 not not PART crl-14326 90 48 influence influence VERB crl-14326 90 49 ~atrons ~atron NOUN crl-14326 90 50 ' ' PART crl-14326 90 51 rating rating NOUN crl-14326 90 52 of of ADP crl-14326 90 53 the the DET crl-14326 90 54 information information NOUN crl-14326 90 55 found find VERB crl-14326 90 56 . . PUNCT crl-14326 91 1 3 3 NUM crl-14326 91 2 this this PRON crl-14326 91 3 supports support VERB crl-14326 91 4 the the DET crl-14326 91 5 contention contention NOUN crl-14326 91 6 that that SCONJ crl-14326 91 7 unrealistically unrealistically ADV crl-14326 91 8 high high ADJ crl-14326 91 9 ratings rating NOUN crl-14326 91 10 found find VERB crl-14326 91 11 in in ADP crl-14326 91 12 previous previous ADJ crl-14326 91 13 studies study NOUN crl-14326 91 14 were be AUX crl-14326 91 15 due due ADJ crl-14326 91 16 in in ADP crl-14326 91 17 great great ADJ crl-14326 91 18 part part NOUN crl-14326 91 19 to to ADP crl-14326 91 20 the the DET crl-14326 91 21 use use NOUN crl-14326 91 22 of of ADP crl-14326 91 23 inadequate inadequate ADJ crl-14326 91 24 instruments instrument NOUN crl-14326 91 25 and and CCONJ crl-14326 91 26 methods method NOUN crl-14326 91 27 to to PART crl-14326 91 28 study study VERB crl-14326 91 29 a a DET crl-14326 91 30 complex complex ADJ crl-14326 91 31 phenomenon phenomenon NOUN crl-14326 91 32 . . PUNCT crl-14326 92 1 other other ADJ crl-14326 92 2 researchers researcher NOUN crl-14326 92 3 also also ADV crl-14326 92 4 note note VERB crl-14326 92 5 imprecision imprecision NOUN crl-14326 92 6 in in ADP crl-14326 92 7 previous previous ADJ crl-14326 92 8 measurement measurement NOUN crl-14326 92 9 instruments instrument NOUN crl-14326 92 10 . . PUNCT crl-14326 93 1 certain certain ADJ crl-14326 93 2 common common ADJ crl-14326 93 3 types type NOUN crl-14326 93 4 of of ADP crl-14326 93 5 imprecision imprecision NOUN crl-14326 93 6 may may AUX crl-14326 93 7 actually actually ADV crl-14326 93 8 encourage encourage VERB crl-14326 93 9 positive positive ADJ crl-14326 93 10 bias bias NOUN crl-14326 93 11 and and CCONJ crl-14326 93 12 lead lead VERB crl-14326 93 13 to to ADP crl-14326 93 14 inflated inflated ADJ crl-14326 93 15 ratings rating NOUN crl-14326 93 16 . . PUNCT crl-14326 94 1 the the DET crl-14326 94 2 too too ADV crl-14326 94 3 - - PUNCT crl-14326 94 4 broad broad ADJ crl-14326 94 5 question question NOUN crl-14326 94 6 . . PUNCT crl-14326 95 1 one one NUM crl-14326 95 2 example example NOUN crl-14326 95 3 of of ADP crl-14326 95 4 imprecise imprecise NOUN crl-14326 95 5 measurement measurement NOUN crl-14326 95 6 is be AUX crl-14326 95 7 the the DET crl-14326 95 8 use use NOUN crl-14326 95 9 of of ADP crl-14326 95 10 a a DET crl-14326 95 11 broad broad ADJ crl-14326 95 12 , , PUNCT crl-14326 95 13 · · NUM crl-14326 95 14 general general ADJ crl-14326 95 15 satisfaction satisfaction NOUN crl-14326 95 16 question question NOUN crl-14326 95 17 not not PART crl-14326 95 18 tied tie VERB crl-14326 95 19 to to ADP crl-14326 95 20 any any DET crl-14326 95 21 particular particular ADJ crl-14326 95 22 aspect aspect NOUN crl-14326 95 23 of of ADP crl-14326 95 24 the the DET crl-14326 95 25 reference reference NOUN crl-14326 95 26 transaction transaction NOUN crl-14326 95 27 . . PUNCT crl-14326 96 1 that that PRON crl-14326 96 2 is is ADV crl-14326 96 3 , , PUNCT crl-14326 96 4 the the DET crl-14326 96 5 satisfaction satisfaction NOUN crl-14326 96 6 question question NOUN crl-14326 96 7 was be AUX crl-14326 96 8 not not PART crl-14326 96 9 linked link VERB crl-14326 96 10 specifically specifically ADV crl-14326 96 11 to to ADP crl-14326 96 12 the the DET crl-14326 96 13 information information NOUN crl-14326 96 14 actually actually ADV crl-14326 96 15 provided provide VERB crl-14326 96 16 . . PUNCT crl-14326 97 1 thus thus ADV crl-14326 97 2 , , PUNCT crl-14326 97 3 responses response NOUN crl-14326 97 4 represented represent VERB crl-14326 97 5 only only ADV crl-14326 97 6 broad broad ADJ crl-14326 97 7 , , PUNCT crl-14326 97 8 general general ADJ crl-14326 97 9 satisfaction satisfaction NOUN crl-14326 97 10 with with ADP crl-14326 97 11 the the DET crl-14326 97 12 entire entire ADJ crl-14326 97 13 transaction transaction NOUN crl-14326 97 14 or or CCONJ crl-14326 97 15 experience experience NOUN crl-14326 97 16 . . PUNCT crl-14326 98 1 tagliacozzo tagliacozzo PROPN crl-14326 98 2 also also ADV crl-14326 98 3 points point VERB crl-14326 98 4 out out ADP crl-14326 98 5 the the DET crl-14326 98 6 ineffectiveness ineffectiveness NOUN crl-14326 98 7 of of ADP crl-14326 98 8 the the DET crl-14326 98 9 broad broad ADJ crl-14326 98 10 satisfaction satisfaction NOUN crl-14326 98 11 question question NOUN crl-14326 98 12 when when SCONJ crl-14326 98 13 she she PRON crl-14326 98 14 notes note VERB crl-14326 98 15 , , PUNCT crl-14326 98 16 " " PUNCT crl-14326 98 17 especially especially ADV crl-14326 98 18 318 318 NUM crl-14326 98 19 college college NOUN crl-14326 98 20 & & CCONJ crl-14326 98 21 research research PROPN crl-14326 98 22 libraries librarie VERB crl-14326 98 23 those those DET crl-14326 98 24 questions question NOUN crl-14326 98 25 which which PRON crl-14326 98 26 elicit elicit VERB crl-14326 98 27 general general ADJ crl-14326 98 28 overall overall ADJ crl-14326 98 29 judgments judgment NOUN crl-14326 98 30 of of ADP crl-14326 98 31 the the DET crl-14326 98 32 service service NOUN crl-14326 98 33 provided provide VERB crl-14326 98 34 by by ADP crl-14326 98 35 the the DET crl-14326 98 36 system system NOUN crl-14326 98 37 should should AUX crl-14326 98 38 be be AUX crl-14326 98 39 looked look VERB crl-14326 98 40 at at ADP crl-14326 98 41 suspiciously suspiciously ADV crl-14326 98 42 . . PUNCT crl-14326 98 43 ' ' PUNCT crl-14326 98 44 ' ' PUNCT crl-14326 99 1 34 34 NUM crl-14326 99 2 the the DET crl-14326 99 3 single single ADJ crl-14326 99 4 question question NOUN crl-14326 99 5 . . PUNCT crl-14326 100 1 in in ADP crl-14326 100 2 addition addition NOUN crl-14326 100 3 to to ADP crl-14326 100 4 the the DET crl-14326 100 5 too too ADV crl-14326 100 6 - - PUNCT crl-14326 100 7 broad broad ADJ crl-14326 100 8 question question NOUN crl-14326 100 9 , , PUNCT crl-14326 100 10 another another DET crl-14326 100 11 reason reason NOUN crl-14326 100 12 for for ADP crl-14326 100 13 lack lack NOUN crl-14326 100 14 of of ADP crl-14326 100 15 precision precision NOUN crl-14326 100 16 and and CCONJ crl-14326 100 17 inflated inflated ADJ crl-14326 100 18 ratings rating NOUN crl-14326 100 19 in in ADP crl-14326 100 20 previous previous ADJ crl-14326 100 21 attempts attempt NOUN crl-14326 100 22 to to PART crl-14326 100 23 measure measure VERB crl-14326 100 24 satisfaction satisfaction NOUN crl-14326 100 25 may may AUX crl-14326 100 26 have have AUX crl-14326 100 27 been be AUX crl-14326 100 28 the the DET crl-14326 100 29 use use NOUN crl-14326 100 30 of of ADP crl-14326 100 31 a a DET crl-14326 100 32 single single ADJ crl-14326 100 33 question question NOUN crl-14326 100 34 that that PRON crl-14326 100 35 did do AUX crl-14326 100 36 not not PART crl-14326 100 37 take take VERB crl-14326 100 38 into into ADP crl-14326 100 39 account account NOUN crl-14326 100 40 the the DET crl-14326 100 41 multiple multiple ADJ crl-14326 100 42 outcomes outcome NOUN crl-14326 100 43 of of ADP crl-14326 100 44 the the DET crl-14326 100 45 reference reference NOUN crl-14326 100 46 transaction transaction NOUN crl-14326 100 47 . . PUNCT crl-14326 101 1 tagliacozzo tagliacozzo PROPN crl-14326 101 2 emphasizes emphasize VERB crl-14326 101 3 this this PRON crl-14326 101 4 when when SCONJ crl-14326 101 5 she she PRON crl-14326 101 6 comments comment VERB crl-14326 101 7 '' '' PUNCT crl-14326 101 8 one one PRON crl-14326 101 9 should should AUX crl-14326 101 10 be be AUX crl-14326 101 11 wary wary ADJ crl-14326 101 12 of of ADP crl-14326 101 13 taking take VERB crl-14326 101 14 the the DET crl-14326 101 15 data datum NOUN crl-14326 101 16 of of ADP crl-14326 101 17 a a DET crl-14326 101 18 single single ADJ crl-14326 101 19 rating rating NOUN crl-14326 101 20 scale scale NOUN crl-14326 101 21 to to PART crl-14326 101 22 assess assess VERB crl-14326 101 23 the the DET crl-14326 101 24 value value NOUN crl-14326 101 25 that that PRON crl-14326 101 26 an an DET crl-14326 101 27 information information NOUN crl-14326 101 28 system system NOUN crl-14326 101 29 has have VERB crl-14326 101 30 for for ADP crl-14326 101 31 its its PRON crl-14326 101 32 users user NOUN crl-14326 101 33 . . PUNCT crl-14326 101 34 " " PUNCT crl-14326 102 1 35 35 NUM crl-14326 102 2 the the DET crl-14326 102 3 importance importance NOUN crl-14326 102 4 of of ADP crl-14326 102 5 this this PRON crl-14326 102 6 is be AUX crl-14326 102 7 stressed stress VERB crl-14326 102 8 by by ADP crl-14326 102 9 cronbach cronbach NOUN crl-14326 102 10 , , PUNCT crl-14326 102 11 who who PRON crl-14326 102 12 recommends recommend VERB crl-14326 102 13 measuring measure VERB crl-14326 102 14 all all DET crl-14326 102 15 outcomes outcome NOUN crl-14326 102 16 that that PRON crl-14326 102 17 might might AUX crl-14326 102 18 be be AUX crl-14326 102 19 worth worth ADJ crl-14326 102 20 striving strive VERB crl-14326 102 21 for for ADP crl-14326 102 22 . . PUNCT crl-14326 103 1 36 36 NUM crl-14326 103 2 with with ADP crl-14326 103 3 regard regard NOUN crl-14326 103 4 to to ADP crl-14326 103 5 outcomes outcome NOUN crl-14326 103 6 of of ADP crl-14326 103 7 the the DET crl-14326 103 8 information information NOUN crl-14326 103 9 interview interview NOUN crl-14326 103 10 in in ADP crl-14326 103 11 particular particular ADJ crl-14326 103 12 , , PUNCT crl-14326 103 13 auster auster ADV crl-14326 103 14 says say VERB crl-14326 103 15 that that SCONJ crl-14326 103 16 satisfaction satisfaction NOUN crl-14326 103 17 is be AUX crl-14326 103 18 multidimensional multidimensional ADJ crl-14326 103 19 . . PUNCT crl-14326 104 1 she she PRON crl-14326 104 2 notes note VERB crl-14326 104 3 that that SCONJ crl-14326 104 4 a a DET crl-14326 104 5 set set NOUN crl-14326 104 6 of of ADP crl-14326 104 7 questions question NOUN crl-14326 104 8 is be AUX crl-14326 104 9 required require VERB crl-14326 104 10 , , PUNCT crl-14326 104 11 rather rather ADV crl-14326 104 12 than than ADP crl-14326 104 13 a a DET crl-14326 104 14 single single ADJ crl-14326 104 15 question question NOUN crl-14326 104 16 , , PUNCT crl-14326 104 17 and and CCONJ crl-14326 104 18 that that SCONJ crl-14326 104 19 we we PRON crl-14326 104 20 must must AUX crl-14326 104 21 identify identify VERB crl-14326 104 22 the the DET crl-14326 104 23 distinct distinct ADJ crl-14326 104 24 aspects aspect NOUN crl-14326 104 25 and and CCONJ crl-14326 104 26 tap tap VERB crl-14326 104 27 the the DET crl-14326 104 28 dimensions dimension NOUN crl-14326 104 29 of of ADP crl-14326 104 30 satisfaction satisfaction NOUN crl-14326 104 31 identified identify VERB crl-14326 104 32 in in ADP crl-14326 104 33 the the DET crl-14326 104 34 literature literature NOUN crl-14326 104 35 . . PUNCT crl-14326 105 1 37 37 NUM crl-14326 105 2 tessier tessi ADJ crl-14326 105 3 , , PUNCT crl-14326 105 4 crouch crouch NOUN crl-14326 105 5 , , PUNCT crl-14326 105 6 and and CCONJ crl-14326 105 7 atherton atherton PROPN crl-14326 105 8 ( ( PUNCT crl-14326 105 9 cochrane cochrane NOUN crl-14326 105 10 ) ) PUNCT crl-14326 105 11 discuss discuss VERB crl-14326 105 12 a a DET crl-14326 105 13 variety variety NOUN crl-14326 105 14 of of ADP crl-14326 105 15 possible possible ADJ crl-14326 105 16 outcomes outcome NOUN crl-14326 105 17 of of ADP crl-14326 105 18 the the DET crl-14326 105 19 information information NOUN crl-14326 105 20 transaction transaction NOUN crl-14326 105 21 . . PUNCT crl-14326 106 1 39 39 NUM crl-14326 106 2 in in ADP crl-14326 106 3 designing design VERB crl-14326 106 4 the the DET crl-14326 106 5 patron patron NOUN crl-14326 106 6 form form NOUN crl-14326 106 7 , , PUNCT crl-14326 106 8 particular particular ADJ crl-14326 106 9 care care NOUN crl-14326 106 10 was be AUX crl-14326 106 11 taken take VERB crl-14326 106 12 to to PART crl-14326 106 13 prevent prevent VERB crl-14326 106 14 the the DET crl-14326 106 15 blurring blurring NOUN crl-14326 106 16 together together ADV crl-14326 106 17 of of ADP crl-14326 106 18 different different ADJ crl-14326 106 19 outcomes outcome NOUN crl-14326 106 20 in in ADP crl-14326 106 21 order order NOUN crl-14326 106 22 to to PART crl-14326 106 23 increase increase VERB crl-14326 106 24 the the DET crl-14326 106 25 likelihood likelihood NOUN crl-14326 106 26 of of ADP crl-14326 106 27 valid valid ADJ crl-14326 106 28 ratings rating NOUN crl-14326 106 29 . . PUNCT crl-14326 107 1 separate separate ADJ crl-14326 107 2 scales scale NOUN crl-14326 107 3 were be AUX crl-14326 107 4 made make VERB crl-14326 107 5 for for ADP crl-14326 107 6 ( ( PUNCT crl-14326 107 7 1 1 NUM crl-14326 107 8 ) ) PUNCT crl-14326 107 9 success success NOUN crl-14326 107 10 in in ADP crl-14326 107 11 finding find VERB crl-14326 107 12 what what PRON crl-14326 107 13 was be AUX crl-14326 107 14 wanted want VERB crl-14326 107 15 ; ; PUNCT crl-14326 107 16 ( ( PUNCT crl-14326 107 17 2 2 X crl-14326 107 18 ) ) PUNCT crl-14326 107 19 satisfaction satisfaction NOUN crl-14326 107 20 with with ADP crl-14326 107 21 what what PRON crl-14326 107 22 was be AUX crl-14326 107 23 found find VERB crl-14326 107 24 or or CCONJ crl-14326 107 25 not not PART crl-14326 107 26 found find VERB crl-14326 107 27 ; ; PUNCT crl-14326 107 28 ( ( PUNCT crl-14326 107 29 3 3 X crl-14326 107 30 ) ) PUNCT crl-14326 107 31 satisfaction satisfaction NOUN crl-14326 107 32 with with ADP crl-14326 107 33 helpfulness helpfulness NOUN crl-14326 107 34 , , PUNCT crl-14326 107 35 courtesy courtesy NOUN crl-14326 107 36 , , PUNCT crl-14326 107 37 etc etc X crl-14326 107 38 . . X crl-14326 107 39 ; ; PUNCT crl-14326 107 40 and and CCONJ crl-14326 107 41 ( ( PUNCT crl-14326 107 42 4 4 X crl-14326 107 43 ) ) PUNCT crl-14326 107 44 amount amount NOUN crl-14326 107 45 learned learn VERB crl-14326 107 46 . . PUNCT crl-14326 108 1 other other ADJ crl-14326 108 2 outcomes outcome NOUN crl-14326 108 3 , , PUNCT crl-14326 108 4 such such ADJ crl-14326 108 5 as as ADP crl-14326 108 6 communication communication NOUN crl-14326 108 7 difficulty difficulty NOUN crl-14326 108 8 , , PUNCT crl-14326 108 9 could could AUX crl-14326 108 10 also also ADV crl-14326 108 11 be be AUX crl-14326 108 12 measured measure VERB crl-14326 108 13 by by ADP crl-14326 108 14 combining combine VERB crl-14326 108 15 separate separate ADJ crl-14326 108 16 items item NOUN crl-14326 108 17 . . PUNCT crl-14326 109 1 a a DET crl-14326 109 2 copy copy NOUN crl-14326 109 3 of of ADP crl-14326 109 4 these these DET crl-14326 109 5 forms form NOUN crl-14326 109 6 may may AUX crl-14326 109 7 be be AUX crl-14326 109 8 seen see VERB crl-14326 109 9 in in ADP crl-14326 109 10 appendix appendix PROPN crl-14326 109 11 a. a. PROPN crl-14326 109 12 however however ADV crl-14326 109 13 , , PUNCT crl-14326 109 14 even even ADV crl-14326 109 15 avoiding avoid VERB crl-14326 109 16 the the DET crl-14326 109 17 above above ADJ crl-14326 109 18 common common ADJ crl-14326 109 19 types type NOUN crl-14326 109 20 of of ADP crl-14326 109 21 imprecision imprecision NOUN crl-14326 109 22 is be AUX crl-14326 109 23 probably probably ADV crl-14326 109 24 not not PART crl-14326 109 25 sufficient sufficient ADJ crl-14326 109 26 in in ADP crl-14326 109 27 and and CCONJ crl-14326 109 28 of of ADP crl-14326 109 29 itself itself PRON crl-14326 109 30 to to PART crl-14326 109 31 ensure ensure VERB crl-14326 109 32 validity validity NOUN crl-14326 109 33 of of ADP crl-14326 109 34 response response NOUN crl-14326 109 35 . . PUNCT crl-14326 110 1 positive positive ADJ crl-14326 110 2 bias bias NOUN crl-14326 110 3 toward toward ADP crl-14326 110 4 the the DET crl-14326 110 5 reference reference NOUN crl-14326 110 6 librarian librarian NOUN crl-14326 110 7 does do AUX crl-14326 110 8 exist exist VERB crl-14326 110 9 and and CCONJ crl-14326 110 10 must must AUX crl-14326 110 11 be be AUX crl-14326 110 12 actively actively ADV crl-14326 110 13 controlled control VERB crl-14326 110 14 through through ADP crl-14326 110 15 sophisticated sophisticated ADJ crl-14326 110 16 design design NOUN crl-14326 110 17 . . PUNCT crl-14326 111 1 more more ADV crl-14326 111 2 specifically specifically ADV crl-14326 111 3 , , PUNCT crl-14326 111 4 positive positive ADJ crl-14326 111 5 bias bias NOUN crl-14326 111 6 toward toward ADP crl-14326 111 7 socially socially ADV crl-14326 111 8 desirable desirable ADJ crl-14326 111 9 types type NOUN crl-14326 111 10 of of ADP crl-14326 111 11 answers answer NOUN crl-14326 111 12 has have AUX crl-14326 111 13 been be AUX crl-14326 111 14 known know VERB crl-14326 111 15 to to ADP crl-14326 111 16 measurement measurement NOUN crl-14326 111 17 experts expert NOUN crl-14326 111 18 for for ADP crl-14326 111 19 some some DET crl-14326 111 20 time time NOUN crl-14326 111 21 as as SCONJ crl-14326 111 22 one one NUM crl-14326 111 23 type type NOUN crl-14326 111 24 of of ADP crl-14326 111 25 response response NOUN crl-14326 111 26 set set VERB crl-14326 111 27 . . PUNCT crl-14326 112 1 mehrens mehren NOUN crl-14326 112 2 and and CCONJ crl-14326 112 3 lehman lehman NOUN crl-14326 112 4 note note VERB crl-14326 112 5 that that SCONJ crl-14326 112 6 steps step NOUN crl-14326 112 7 can can AUX crl-14326 112 8 be be AUX crl-14326 112 9 taken take VERB crl-14326 112 10 to to PART crl-14326 112 11 try try VERB crl-14326 112 12 to to PART crl-14326 112 13 control control VERB crl-14326 112 14 for for ADP crl-14326 112 15 response response NOUN crl-14326 112 16 set set VERB crl-14326 112 17 . . PUNCT crl-14326 113 1 39 39 NUM crl-14326 113 2 july july PROPN crl-14326 113 3 1987 1987 NUM crl-14326 113 4 cronbach cronbach PROPN crl-14326 113 5 notes note NOUN crl-14326 113 6 that that SCONJ crl-14326 113 7 response response NOUN crl-14326 113 8 set set VERB crl-14326 113 9 is be AUX crl-14326 113 10 particularly particularly ADV crl-14326 113 11 prevalent prevalent ADJ crl-14326 113 12 on on ADP crl-14326 113 13 tests test NOUN crl-14326 113 14 that that PRON crl-14326 113 15 ( ( PUNCT crl-14326 113 16 1 1 X crl-14326 113 17 ) ) PUNCT crl-14326 113 18 contain contain VERB crl-14326 113 19 ambiguous ambiguous ADJ crl-14326 113 20 items item NOUN crl-14326 113 21 ; ; PUNCT crl-14326 113 22 ( ( PUNCT crl-14326 113 23 2 2 X crl-14326 113 24 ) ) PUNCT crl-14326 113 25 require require VERB crl-14326 113 26 the the DET crl-14326 113 27 individual individual NOUN crl-14326 113 28 to to PART crl-14326 113 29 respond respond VERB crl-14326 113 30 on on ADP crl-14326 113 31 a a DET crl-14326 113 32 disagree disagree ADJ crl-14326 113 33 - - PUNCT crl-14326 113 34 agree agree NOUN crl-14326 113 35 continuum continuum PROPN crl-14326 113 36 ; ; PUNCT crl-14326 113 37 and and CCONJ crl-14326 113 38 ( ( PUNCT crl-14326 113 39 3 3 X crl-14326 113 40 ) ) PUNCT crl-14326 113 41 lend lend VERB crl-14326 113 42 themselves themselves PRON crl-14326 113 43 to to ADP crl-14326 113 44 responses response NOUN crl-14326 113 45 in in ADP crl-14326 113 46 a a DET crl-14326 113 47 favorable favorable ADJ crl-14326 113 48 or or CCONJ crl-14326 113 49 unfavorable unfavorable ADJ crl-14326 113 50 direction direction NOUN crl-14326 113 51 . . PUNCT crl-14326 114 1 best good ADJ crl-14326 114 2 answer answer NOUN crl-14326 114 3 anchoring anchor VERB crl-14326 114 4 . . PUNCT crl-14326 115 1 one one NUM crl-14326 115 2 technique technique NOUN crl-14326 115 3 suggested suggest VERB crl-14326 115 4 by by ADP crl-14326 115 5 cronbach cronbach NOUN crl-14326 115 6 is be AUX crl-14326 115 7 the the DET crl-14326 115 8 best good ADJ crl-14326 115 9 answer answer NOUN crl-14326 115 10 choice choice NOUN crl-14326 115 11 . . PUNCT crl-14326 116 1 40 40 NUM crl-14326 116 2 this this DET crl-14326 116 3 technique technique NOUN crl-14326 116 4 has have AUX crl-14326 116 5 been be AUX crl-14326 116 6 utilized utilize VERB crl-14326 116 7 in in ADP crl-14326 116 8 the the DET crl-14326 116 9 patron patron NOUN crl-14326 116 10 scale scale NOUN crl-14326 116 11 for for ADP crl-14326 116 12 finding find VERB crl-14326 116 13 what what PRON crl-14326 116 14 was be AUX crl-14326 116 15 wanted want VERB crl-14326 116 16 , , PUNCT crl-14326 116 17 where where SCONJ crl-14326 116 18 six six NUM crl-14326 116 19 choices choice NOUN crl-14326 116 20 of of ADP crl-14326 116 21 answer answer NOUN crl-14326 116 22 ( ( PUNCT crl-14326 116 23 descriptive descriptive ADJ crl-14326 116 24 phrases phrase NOUN crl-14326 116 25 not not PART crl-14326 116 26 necessarily necessarily ADV crl-14326 116 27 on on ADP crl-14326 116 28 a a DET crl-14326 116 29 continuum continuum NOUN crl-14326 116 30 ) ) PUNCT crl-14326 116 31 are be AUX crl-14326 116 32 presented present VERB crl-14326 116 33 ( ( PUNCT crl-14326 116 34 see see VERB crl-14326 116 35 appendix appendix PROPN crl-14326 116 36 b b X crl-14326 116 37 ) ) PUNCT crl-14326 116 38 . . PUNCT crl-14326 117 1 using use VERB crl-14326 117 2 versions version NOUN crl-14326 117 3 of of ADP crl-14326 117 4 this this DET crl-14326 117 5 technique technique NOUN crl-14326 117 6 , , PUNCT crl-14326 117 7 cuadra cuadra PROPN crl-14326 117 8 and and CCONJ crl-14326 117 9 others other NOUN crl-14326 117 10 found find VERB crl-14326 117 11 , , PUNCT crl-14326 117 12 in in ADP crl-14326 117 13 studies study NOUN crl-14326 117 14 of of ADP crl-14326 117 15 anchored anchor VERB crl-14326 117 16 versus versus ADP crl-14326 117 17 unanchored unanchored ADJ crl-14326 117 18 scales scale NOUN crl-14326 117 19 , , PUNCT crl-14326 117 20 that that SCONJ crl-14326 117 21 anchoring anchor VERB crl-14326 117 22 the the DET crl-14326 117 23 midpoint midpoint NOUN crl-14326 117 24 on on ADP crl-14326 117 25 the the DET crl-14326 117 26 scale scale NOUN crl-14326 117 27 with with ADP crl-14326 117 28 a a DET crl-14326 117 29 phrase phrase NOUN crl-14326 117 30 tied tie VERB crl-14326 117 31 to to ADP crl-14326 117 32 a a DET crl-14326 117 33 particular particular ADJ crl-14326 117 34 reference reference NOUN crl-14326 117 35 point point NOUN crl-14326 117 36 produced produce VERB crl-14326 117 37 lower low ADJ crl-14326 117 38 ratings rating NOUN crl-14326 117 39 and and CCONJ crl-14326 117 40 was be AUX crl-14326 117 41 especially especially ADV crl-14326 117 42 effective effective ADJ crl-14326 117 43 in in ADP crl-14326 117 44 producing produce VERB crl-14326 117 45 differentiated differentiated ADJ crl-14326 117 46 responses response NOUN crl-14326 117 47 . . PUNCT crl-14326 118 1 cuadra cuadra PROPN crl-14326 118 2 notes note VERB crl-14326 118 3 " " PUNCT crl-14326 118 4 it it PRON crl-14326 118 5 might might AUX crl-14326 118 6 prove prove VERB crl-14326 118 7 especially especially ADV crl-14326 118 8 effective effective ADJ crl-14326 118 9 to to PART crl-14326 118 10 add add VERB crl-14326 118 11 additional additional ADJ crl-14326 118 12 anchors anchor NOUN crl-14326 118 13 at at ADP crl-14326 118 14 each each DET crl-14326 118 15 scale scale NOUN crl-14326 118 16 extreme extreme NOUN crl-14326 118 17 , , PUNCT crl-14326 118 18 to to PART crl-14326 118 19 obtain obtain VERB crl-14326 118 20 the the DET crl-14326 118 21 desired desire VERB crl-14326 118 22 greater great ADJ crl-14326 118 23 difference difference NOUN crl-14326 118 24 effect effect NOUN crl-14326 118 25 . . PUNCT crl-14326 118 26 ' ' PUNCT crl-14326 118 27 ' ' PUNCT crl-14326 119 1 41 41 NUM crl-14326 119 2 loftus loftus NOUN crl-14326 119 3 and and CCONJ crl-14326 119 4 others other NOUN crl-14326 119 5 also also ADV crl-14326 119 6 remark remark VERB crl-14326 119 7 on on ADP crl-14326 119 8 the the DET crl-14326 119 9 effectiveness effectiveness NOUN crl-14326 119 10 of of ADP crl-14326 119 11 anchored anchored ADJ crl-14326 119 12 scales scale NOUN crl-14326 119 13 when when SCONJ crl-14326 119 14 they they PRON crl-14326 119 15 note note VERB crl-14326 119 16 , , PUNCT crl-14326 119 17 '' '' PUNCT crl-14326 119 18 if if SCONJ crl-14326 119 19 the the DET crl-14326 119 20 task task NOUN crl-14326 119 21 required require VERB crl-14326 119 22 is be AUX crl-14326 119 23 one one NUM crl-14326 119 24 of of ADP crl-14326 119 25 estimation estimation NOUN crl-14326 119 26 , , PUNCT crl-14326 119 27 we we PRON crl-14326 119 28 can can AUX crl-14326 119 29 use use VERB crl-14326 119 30 our our PRON crl-14326 119 31 knowledge knowledge NOUN crl-14326 119 32 of of ADP crl-14326 119 33 the the DET crl-14326 119 34 effects effect NOUN crl-14326 119 35 of of ADP crl-14326 119 36 anchoring anchoring NOUN crl-14326 119 37 and and CCONJ crl-14326 119 38 other other ADJ crl-14326 119 39 heuristics heuristic NOUN crl-14326 119 40 to to PART crl-14326 119 41 guide guide VERB crl-14326 119 42 the the DET crl-14326 119 43 respondent respondent NOUN crl-14326 119 44 's 's PART crl-14326 119 45 judgment judgment NOUN crl-14326 119 46 . . PUNCT crl-14326 120 1 ''42 ''42 NOUN crl-14326 120 2 specificity specificity NOUN crl-14326 120 3 of of ADP crl-14326 120 4 scale scale NOUN crl-14326 120 5 items item NOUN crl-14326 120 6 . . PUNCT crl-14326 121 1 cuadra cuadra PROPN crl-14326 121 2 and and CCONJ crl-14326 121 3 katter katter PROPN crl-14326 121 4 related relate VERB crl-14326 121 5 positive positive ADJ crl-14326 121 6 bias bias NOUN crl-14326 121 7 on on ADP crl-14326 121 8 the the DET crl-14326 121 9 part part NOUN crl-14326 121 10 of of ADP crl-14326 121 11 raters rater NOUN crl-14326 121 12 to to ADP crl-14326 121 13 the the DET crl-14326 121 14 specificity specificity NOUN crl-14326 121 15 of of ADP crl-14326 121 16 scale scale NOUN crl-14326 121 17 items item NOUN crl-14326 121 18 . . PUNCT crl-14326 122 1 they they PRON crl-14326 122 2 found find VERB crl-14326 122 3 that that SCONJ crl-14326 122 4 if if SCONJ crl-14326 122 5 a a DET crl-14326 122 6 rater rater NOUN crl-14326 122 7 was be AUX crl-14326 122 8 uncertain uncertain ADJ crl-14326 122 9 about about ADP crl-14326 122 10 how how SCONJ crl-14326 122 11 to to PART crl-14326 122 12 represent represent VERB crl-14326 122 13 the the DET crl-14326 122 14 rating rating NOUN crl-14326 122 15 on on ADP crl-14326 122 16 a a DET crl-14326 122 17 particular particular ADJ crl-14326 122 18 scale scale NOUN crl-14326 122 19 , , PUNCT crl-14326 122 20 the the DET crl-14326 122 21 tendency tendency NOUN crl-14326 122 22 was be AUX crl-14326 122 23 to to PART crl-14326 122 24 assign assign VERB crl-14326 122 25 a a DET crl-14326 122 26 higher high ADJ crl-14326 122 27 rating rating NOUN crl-14326 122 28 . . PUNCT crl-14326 123 1 a a DET crl-14326 123 2 study study NOUN crl-14326 123 3 was be AUX crl-14326 123 4 done do VERB crl-14326 123 5 in in ADP crl-14326 123 6 which which PRON crl-14326 123 7 some some DET crl-14326 123 8 24 24 NUM crl-14326 123 9 subjects subject NOUN crl-14326 123 10 judged judge VERB crl-14326 123 11 the the DET crl-14326 123 12 relevance relevance NOUN crl-14326 123 13 of of ADP crl-14326 123 14 12 12 NUM crl-14326 123 15 articles article NOUN crl-14326 123 16 to to ADP crl-14326 123 17 a a DET crl-14326 123 18 certain certain ADJ crl-14326 123 19 statement statement NOUN crl-14326 123 20 of of ADP crl-14326 123 21 requirements requirement NOUN crl-14326 123 22 . . PUNCT crl-14326 124 1 these these DET crl-14326 124 2 judgments judgment NOUN crl-14326 124 3 were be AUX crl-14326 124 4 made make VERB crl-14326 124 5 under under ADP crl-14326 124 6 two two NUM crl-14326 124 7 different different ADJ crl-14326 124 8 conditions condition NOUN crl-14326 124 9 . . PUNCT crl-14326 125 1 one one NUM crl-14326 125 2 condition condition NOUN crl-14326 125 3 involved involve VERB crl-14326 125 4 a a DET crl-14326 125 5 very very ADV crl-14326 125 6 specific specific ADJ crl-14326 125 7 statement statement NOUN crl-14326 125 8 of of ADP crl-14326 125 9 requirements requirement NOUN crl-14326 125 10 , , PUNCT crl-14326 125 11 the the DET crl-14326 125 12 other other ADJ crl-14326 125 13 a a DET crl-14326 125 14 more more ADV crl-14326 125 15 general general ADJ crl-14326 125 16 statement statement NOUN crl-14326 125 17 of of ADP crl-14326 125 18 requirements requirement NOUN crl-14326 125 19 . . PUNCT crl-14326 126 1 using use VERB crl-14326 126 2 the the DET crl-14326 126 3 general general ADJ crl-14326 126 4 statement statement NOUN crl-14326 126 5 , , PUNCT crl-14326 126 6 the the DET crl-14326 126 7 subjects subject NOUN crl-14326 126 8 expressed express VERB crl-14326 126 9 greater great ADJ crl-14326 126 10 uncertainty uncertainty NOUN crl-14326 126 11 and and CCONJ crl-14326 126 12 tended tend VERB crl-14326 126 13 to to PART crl-14326 126 14 give give VERB crl-14326 126 15 higher high ADJ crl-14326 126 16 relevance relevance NOUN crl-14326 126 17 ratings rating NOUN crl-14326 126 18 . . PUNCT crl-14326 127 1 using use VERB crl-14326 127 2 the the DET crl-14326 127 3 more more ADV crl-14326 127 4 specific specific ADJ crl-14326 127 5 statement statement NOUN crl-14326 127 6 , , PUNCT crl-14326 127 7 they they PRON crl-14326 127 8 expressed express VERB crl-14326 127 9 less less ADJ crl-14326 127 10 uncertainty uncertainty NOUN crl-14326 127 11 and and CCONJ crl-14326 127 12 tended tend VERB crl-14326 127 13 to to PART crl-14326 127 14 give give VERB crl-14326 127 15 lower low ADJ crl-14326 127 16 relevance relevance NOUN crl-14326 127 17 ratings rating NOUN crl-14326 127 18 . . PUNCT crl-14326 128 1 cuadra cuadra PROPN crl-14326 128 2 terms term VERB crl-14326 128 3 this this DET crl-14326 128 4 the the DET crl-14326 128 5 fail fail ADJ crl-14326 128 6 - - PUNCT crl-14326 128 7 safe safe ADJ crl-14326 128 8 reaction reaction NOUN crl-14326 128 9 and and CCONJ crl-14326 128 10 discusses discuss VERB crl-14326 128 11 it it PRON crl-14326 128 12 further far ADV crl-14326 128 13 . . PUNCT crl-14326 129 1 43 43 NUM crl-14326 129 2 number number NOUN crl-14326 129 3 of of ADP crl-14326 129 4 categories category NOUN crl-14326 129 5 in in ADP crl-14326 129 6 scales scale NOUN crl-14326 129 7 . . PUNCT crl-14326 130 1 in in ADP crl-14326 130 2 one one NUM crl-14326 130 3 study study NOUN crl-14326 130 4 , , PUNCT crl-14326 130 5 cuadra cuadra PROPN crl-14326 130 6 showed show VERB crl-14326 130 7 that that SCONJ crl-14326 130 8 certainty certainty NOUN crl-14326 130 9 of of ADP crl-14326 130 10 judgment judgment NOUN crl-14326 130 11 at at ADP crl-14326 130 12 the the DET crl-14326 130 13 ends end NOUN crl-14326 130 14 of of ADP crl-14326 130 15 the the DET crl-14326 130 16 scale scale NOUN crl-14326 130 17 is be AUX crl-14326 130 18 much much ADV crl-14326 130 19 greater great ADJ crl-14326 130 20 when when SCONJ crl-14326 130 21 there there PRON crl-14326 130 22 are be VERB crl-14326 130 23 at at ADP crl-14326 130 24 least least ADJ crl-14326 130 25 six six NUM crl-14326 130 26 to to PART crl-14326 130 27 eight eight NUM crl-14326 130 28 categories category NOUN crl-14326 130 29 in in ADP crl-14326 130 30 the the DET crl-14326 130 31 scale scale NOUN crl-14326 130 32 . . PUNCT crl-14326 131 1 six six NUM crl-14326 131 2 to to PART crl-14326 131 3 eight eight NUM crl-14326 131 4 category category NOUN crl-14326 131 5 scales scale NOUN crl-14326 131 6 were be AUX crl-14326 131 7 shown show VERB crl-14326 131 8 to to PART crl-14326 131 9 have have VERB crl-14326 131 10 superior superior ADJ crl-14326 131 11 information information NOUN crl-14326 131 12 - - PUNCT crl-14326 131 13 preserving preserve VERB crl-14326 131 14 qualities quality NOUN crl-14326 131 15 over over ADP crl-14326 131 16 two two NUM crl-14326 131 17 and and CCONJ crl-14326 131 18 four four NUM crl-14326 131 19 category category NOUN crl-14326 131 20 sales sale NOUN crl-14326 131 21 without without ADP crl-14326 131 22 apparent apparent ADJ crl-14326 131 23 disadvantages disadvantage NOUN crl-14326 131 24 . . PUNCT crl-14326 132 1 44 44 NUM crl-14326 132 2 '' '' PUNCT crl-14326 132 3 in in ADP crl-14326 132 4 the the DET crl-14326 132 5 natural natural ADJ crl-14326 132 6 setting setting NOUN crl-14326 132 7 , , PUNCT crl-14326 132 8 patron patron NOUN crl-14326 132 9 input input NOUN crl-14326 132 10 is be AUX crl-14326 132 11 an an DET crl-14326 132 12 essential essential ADJ crl-14326 132 13 dimension dimension NOUN crl-14326 132 14 of of ADP crl-14326 132 15 evaluation evaluation NOUN crl-14326 132 16 of of ADP crl-14326 132 17 reference reference NOUN crl-14326 132 18 service service NOUN crl-14326 132 19 . . PUNCT crl-14326 132 20 '' '' PUNCT crl-14326 133 1 in in ADP crl-14326 133 2 line line NOUN crl-14326 133 3 with with ADP crl-14326 133 4 these these DET crl-14326 133 5 research research NOUN crl-14326 133 6 findings finding NOUN crl-14326 133 7 and and CCONJ crl-14326 133 8 to to PART crl-14326 133 9 encourage encourage VERB crl-14326 133 10 valid valid ADJ crl-14326 133 11 responses response NOUN crl-14326 133 12 the the DET crl-14326 133 13 following follow VERB crl-14326 133 14 goals goal NOUN crl-14326 133 15 were be AUX crl-14326 133 16 set set VERB crl-14326 133 17 for for ADP crl-14326 133 18 the the DET crl-14326 133 19 design design NOUN crl-14326 133 20 of of ADP crl-14326 133 21 the the DET crl-14326 133 22 rtai rtai NOUN crl-14326 133 23 : : PUNCT crl-14326 133 24 1 1 X crl-14326 133 25 . . X crl-14326 133 26 control control VERB crl-14326 133 27 possible possible ADJ crl-14326 133 28 bias bias NOUN crl-14326 133 29 in in ADP crl-14326 133 30 favor favor NOUN crl-14326 133 31 of of ADP crl-14326 133 32 the the DET crl-14326 133 33 reference reference NOUN crl-14326 133 34 librarian librarian NOUN crl-14326 133 35 ( ( PUNCT crl-14326 133 36 as as ADP crl-14326 133 37 a a DET crl-14326 133 38 reward reward NOUN crl-14326 133 39 for for ADP crl-14326 133 40 helpfulness helpfulness NOUN crl-14326 133 41 ) ) PUNCT crl-14326 133 42 by by ADP crl-14326 133 43 effectively effectively ADV crl-14326 133 44 separating separate VERB crl-14326 133 45 ratings rating NOUN crl-14326 133 46 of of ADP crl-14326 133 47 service service NOUN crl-14326 133 48 from from ADP crl-14326 133 49 those those PRON crl-14326 133 50 of of ADP crl-14326 133 51 success success NOUN crl-14326 133 52 in in ADP crl-14326 133 53 finding find VERB crl-14326 133 54 what what PRON crl-14326 133 55 was be AUX crl-14326 133 56 wanted want VERB crl-14326 133 57 . . PUNCT crl-14326 134 1 2 2 X crl-14326 134 2 . . X crl-14326 134 3 prevent prevent NOUN crl-14326 134 4 blurring blurring NOUN crl-14326 134 5 of of ADP crl-14326 134 6 the the DET crl-14326 134 7 rating rating NOUN crl-14326 134 8 of of ADP crl-14326 134 9 success success NOUN crl-14326 134 10 with with ADP crl-14326 134 11 other other ADJ crl-14326 134 12 outcomes outcome NOUN crl-14326 134 13 by by ADP crl-14326 134 14 effectively effectively ADV crl-14326 134 15 providing provide VERB crl-14326 134 16 separate separate ADJ crl-14326 134 17 ratings rating NOUN crl-14326 134 18 for for ADP crl-14326 134 19 ( ( PUNCT crl-14326 134 20 a a DET crl-14326 134 21 ) ) PUNCT crl-14326 134 22 success success NOUN crl-14326 134 23 in in ADP crl-14326 134 24 finding find VERB crl-14326 134 25 what what PRON crl-14326 134 26 was be AUX crl-14326 134 27 wanted want VERB crl-14326 134 28 , , PUNCT crl-14326 134 29 ( ( PUNCT crl-14326 134 30 b b NOUN crl-14326 134 31 ) ) PUNCT crl-14326 134 32 satisfaction satisfaction NOUN crl-14326 134 33 with with ADP crl-14326 134 34 the the DET crl-14326 134 35 information information NOUN crl-14326 134 36 / / SYM crl-14326 134 37 materials material NOUN crl-14326 134 38 found find VERB crl-14326 134 39 or or CCONJ crl-14326 134 40 not not PART crl-14326 134 41 found find VERB crl-14326 134 42 , , PUNCT crl-14326 134 43 ( ( PUNCT crl-14326 134 44 c c NOUN crl-14326 134 45 ) ) PUNCT crl-14326 134 46 satisfaction satisfaction NOUN crl-14326 134 47 with with ADP crl-14326 134 48 service service NOUN crl-14326 134 49 ( ( PUNCT crl-14326 134 50 helpfulness helpfulness NOUN crl-14326 134 51 , , PUNCT crl-14326 134 52 etc etc X crl-14326 134 53 . . X crl-14326 134 54 ) ) PUNCT crl-14326 134 55 , , PUNCT crl-14326 134 56 ( ( PUNCT crl-14326 134 57 d d X crl-14326 134 58 ) ) PUNCT crl-14326 134 59 amount amount NOUN crl-14326 134 60 learned learn VERB crl-14326 134 61 , , PUNCT crl-14326 134 62 and and CCONJ crl-14326 134 63 ( ( PUNCT crl-14326 134 64 e e NOUN crl-14326 134 65 ) ) PUNCT crl-14326 134 66 communication communication NOUN crl-14326 134 67 difficulty difficulty NOUN crl-14326 134 68 . . PUNCT crl-14326 135 1 3 3 X crl-14326 135 2 . . X crl-14326 135 3 prevent prevent VERB crl-14326 135 4 rater rater NOUN crl-14326 135 5 uncertainty uncertainty NOUN crl-14326 135 6 in in ADP crl-14326 135 7 judging judge VERB crl-14326 135 8 success success NOUN crl-14326 135 9 by by ADP crl-14326 135 10 using use VERB crl-14326 135 11 precise precise ADJ crl-14326 135 12 and and CCONJ crl-14326 135 13 specific specific ADJ crl-14326 135 14 language language NOUN crl-14326 135 15 in in ADP crl-14326 135 16 items item NOUN crl-14326 135 17 . . PUNCT crl-14326 136 1 4 4 X crl-14326 136 2 . . X crl-14326 136 3 prevent prevent VERB crl-14326 136 4 rater rater NOUN crl-14326 136 5 uncertainty uncertainty NOUN crl-14326 136 6 in in ADP crl-14326 136 7 judging judge VERB crl-14326 136 8 success success NOUN crl-14326 136 9 by by ADP crl-14326 136 10 use use NOUN crl-14326 136 11 of of ADP crl-14326 136 12 a a DET crl-14326 136 13 scale scale NOUN crl-14326 136 14 with with ADP crl-14326 136 15 six six NUM crl-14326 136 16 anchored anchored ADJ crl-14326 136 17 points point NOUN crl-14326 136 18 . . PUNCT crl-14326 137 1 additional additional ADJ crl-14326 137 2 controls control NOUN crl-14326 137 3 for for ADP crl-14326 137 4 positive positive ADJ crl-14326 137 5 bias bias NOUN crl-14326 137 6 were be AUX crl-14326 137 7 applied apply VERB crl-14326 137 8 by by ADP crl-14326 137 9 establishing establish VERB crl-14326 137 10 a a DET crl-14326 137 11 rigorous rigorous ADJ crl-14326 137 12 scoring scoring NOUN crl-14326 137 13 system system NOUN crl-14326 137 14 . . PUNCT crl-14326 138 1 the the DET crl-14326 138 2 criterion criterion NOUN crl-14326 138 3 for for ADP crl-14326 138 4 complete complete ADJ crl-14326 138 5 success success NOUN crl-14326 138 6 required require VERB crl-14326 138 7 three three NUM crl-14326 138 8 conditions condition NOUN crl-14326 138 9 : : PUNCT crl-14326 138 10 ( ( PUNCT crl-14326 138 11 1 1 X crl-14326 138 12 ) ) PUNCT crl-14326 138 13 that that SCONJ crl-14326 138 14 the the DET crl-14326 138 15 patron patron NOUN crl-14326 138 16 mark mark NOUN crl-14326 138 17 " " PUNCT crl-14326 138 18 found find VERB crl-14326 138 19 just just ADV crl-14326 138 20 what what PRON crl-14326 138 21 was be AUX crl-14326 138 22 wanted want VERB crl-14326 138 23 '' '' PUNCT crl-14326 138 24 on on ADP crl-14326 138 25 the the DET crl-14326 138 26 success success NOUN crl-14326 138 27 scale scale NOUN crl-14326 138 28 , , PUNCT crl-14326 138 29 ( ( PUNCT crl-14326 138 30 2 2 X crl-14326 138 31 ) ) PUNCT crl-14326 138 32 that that SCONJ crl-14326 138 33 the the DET crl-14326 138 34 patron patron NOUN crl-14326 138 35 mark mark NOUN crl-14326 138 36 yes yes INTJ crl-14326 138 37 on on ADP crl-14326 138 38 the the DET crl-14326 138 39 satisfaction satisfaction NOUN crl-14326 138 40 scale scale NOUN crl-14326 138 41 , , PUNCT crl-14326 138 42 and and CCONJ crl-14326 138 43 ( ( PUNCT crl-14326 138 44 3 3 NUM crl-14326 138 45 ) ) PUNCT crl-14326 138 46 that that SCONJ crl-14326 138 47 there there PRON crl-14326 138 48 be be VERB crl-14326 138 49 no no DET crl-14326 138 50 marks mark NOUN crl-14326 138 51 for for ADP crl-14326 138 52 any any PRON crl-14326 138 53 of of ADP crl-14326 138 54 the the DET crl-14326 138 55 nine nine NUM crl-14326 138 56 listed list VERB crl-14326 138 57 reasons reason NOUN crl-14326 138 58 for for ADP crl-14326 138 59 dissatisfaction dissatisfaction NOUN crl-14326 138 60 . . PUNCT crl-14326 139 1 thus thus ADV crl-14326 139 2 , , PUNCT crl-14326 139 3 each each DET crl-14326 139 4 transaction transaction NOUN crl-14326 139 5 had have VERB crl-14326 139 6 to to PART crl-14326 139 7 meet meet VERB crl-14326 139 8 a a DET crl-14326 139 9 three three NUM crl-14326 139 10 - - PUNCT crl-14326 139 11 point point NOUN crl-14326 139 12 criterion criterion NOUN crl-14326 139 13 in in ADP crl-14326 139 14 order order NOUN crl-14326 139 15 to to PART crl-14326 139 16 be be AUX crl-14326 139 17 judged judge VERB crl-14326 139 18 completely completely ADV crl-14326 139 19 successful successful ADJ crl-14326 139 20 . . PUNCT crl-14326 140 1 similarly similarly ADV crl-14326 140 2 , , PUNCT crl-14326 140 3 in in ADP crl-14326 140 4 regard regard NOUN crl-14326 140 5 to to ADP crl-14326 140 6 the the DET crl-14326 140 7 six six NUM crl-14326 140 8 service service NOUN crl-14326 140 9 items item NOUN crl-14326 140 10 ( ( PUNCT crl-14326 140 11 understood understand VERB crl-14326 140 12 what what PRON crl-14326 140 13 was be AUX crl-14326 140 14 wanted want VERB crl-14326 140 15 , , PUNCT crl-14326 140 16 enough enough ADJ crl-14326 140 17 help help NOUN crl-14326 140 18 , , PUNCT crl-14326 140 19 time time NOUN crl-14326 140 20 , , PUNCT crl-14326 140 21 courtesy courtesy PROPN crl-14326 140 22 , , PUNCT crl-14326 140 23 clear clear ADJ crl-14326 140 24 expladevelopment expladevelopment NOUN crl-14326 140 25 and and CCONJ crl-14326 140 26 testing test VERB crl-14326 140 27 319 319 NUM crl-14326 140 28 nations nation NOUN crl-14326 140 29 , , PUNCT crl-14326 140 30 knowledge knowledge NOUN crl-14326 140 31 ) ) PUNCT crl-14326 140 32 , , PUNCT crl-14326 140 33 a a DET crl-14326 140 34 partly partly ADV crl-14326 140 35 negative negative ADJ crl-14326 140 36 mark mark NOUN crl-14326 140 37 by by ADP crl-14326 140 38 the the DET crl-14326 140 39 patron patron NOUN crl-14326 140 40 was be AUX crl-14326 140 41 grouped group VERB crl-14326 140 42 with with ADP crl-14326 140 43 fully fully ADV crl-14326 140 44 negative negative ADJ crl-14326 140 45 marks mark NOUN crl-14326 140 46 as as ADP crl-14326 140 47 '' '' PUNCT crl-14326 140 48 less less ADJ crl-14326 140 49 than than ADP crl-14326 140 50 completely completely ADV crl-14326 140 51 satisfactory satisfactory ADJ crl-14326 140 52 '' '' PUNCT crl-14326 140 53 on on ADP crl-14326 140 54 that that DET crl-14326 140 55 item item NOUN crl-14326 140 56 . . PUNCT crl-14326 141 1 so so ADV crl-14326 141 2 it it PRON crl-14326 141 3 can can AUX crl-14326 141 4 be be AUX crl-14326 141 5 seen see VERB crl-14326 141 6 that that SCONJ crl-14326 141 7 the the DET crl-14326 141 8 standard standard NOUN crl-14326 141 9 of of ADP crl-14326 141 10 judgment judgment NOUN crl-14326 141 11 was be AUX crl-14326 141 12 set set VERB crl-14326 141 13 at at ADP crl-14326 141 14 a a DET crl-14326 141 15 high high ADJ crl-14326 141 16 level level NOUN crl-14326 141 17 . . PUNCT crl-14326 142 1 · · PUNCT crl-14326 142 2 reliability reliability NOUN crl-14326 142 3 mehrens mehren NOUN crl-14326 142 4 and and CCONJ crl-14326 142 5 lehman lehman NOUN crl-14326 142 6 note note NOUN crl-14326 142 7 , , PUNCT crl-14326 142 8 '' '' PUNCT crl-14326 142 9 in in ADP crl-14326 142 10 general general ADJ crl-14326 142 11 longer long ADJ crl-14326 142 12 tests test NOUN crl-14326 142 13 are be AUX crl-14326 142 14 more more ADV crl-14326 142 15 reliable reliable ADJ crl-14326 142 16 . . PUNCT crl-14326 143 1 test test NOUN crl-14326 143 2 length length NOUN crl-14326 143 3 influences influence NOUN crl-14326 143 4 reliability reliability NOUN crl-14326 143 5 . . PUNCT crl-14326 143 6 ' ' PUNCT crl-14326 143 7 ' ' PUNCT crl-14326 144 1 45 45 NUM crl-14326 144 2 the the DET crl-14326 144 3 rtai rtai NOUN crl-14326 144 4 includes include VERB crl-14326 144 5 multiple multiple ADJ crl-14326 144 6 factors factor NOUN crl-14326 144 7 on on ADP crl-14326 144 8 both both CCONJ crl-14326 144 9 patron patron NOUN crl-14326 144 10 and and CCONJ crl-14326 144 11 librarian librarian ADJ crl-14326 144 12 forms form NOUN crl-14326 144 13 that that PRON crl-14326 144 14 , , PUNCT crl-14326 144 15 it it PRON crl-14326 144 16 is be AUX crl-14326 144 17 hoped hope VERB crl-14326 144 18 , , PUNCT crl-14326 144 19 will will AUX crl-14326 144 20 enhance enhance VERB crl-14326 144 21 reliability reliability NOUN crl-14326 144 22 and and CCONJ crl-14326 144 23 permit permit NOUN crl-14326 144 24 cross cross NOUN crl-14326 144 25 checking checking NOUN crl-14326 144 26 of of ADP crl-14326 144 27 results result NOUN crl-14326 144 28 . . PUNCT crl-14326 145 1 results result NOUN crl-14326 145 2 of of ADP crl-14326 145 3 reliability reliability NOUN crl-14326 145 4 tests test NOUN crl-14326 145 5 on on ADP crl-14326 145 6 the the DET crl-14326 145 7 rtai rtai NOUN crl-14326 145 8 are be AUX crl-14326 145 9 treated treat VERB crl-14326 145 10 in in ADP crl-14326 145 11 detail detail NOUN crl-14326 145 12 in in ADP crl-14326 145 13 the the DET crl-14326 145 14 following follow VERB crl-14326 145 15 section section NOUN crl-14326 145 16 on on ADP crl-14326 145 17 pilot pilot NOUN crl-14326 145 18 testing testing NOUN crl-14326 145 19 . . PUNCT crl-14326 146 1 utilization utilization NOUN crl-14326 146 2 of of ADP crl-14326 146 3 the the DET crl-14326 146 4 natural natural ADJ crl-14326 146 5 setting set VERB crl-14326 146 6 shavit shavit PROPN crl-14326 146 7 says say VERB crl-14326 146 8 : : PUNCT crl-14326 146 9 qualitative qualitative ADJ crl-14326 146 10 research research NOUN crl-14326 146 11 has have VERB crl-14326 146 12 the the DET crl-14326 146 13 natural natural ADJ crl-14326 146 14 setting setting NOUN crl-14326 146 15 as as ADP crl-14326 146 16 the the DET crl-14326 146 17 direct direct ADJ crl-14326 146 18 source source NOUN crl-14326 146 19 of of ADP crl-14326 146 20 data datum NOUN crl-14326 146 21 .... .... PUNCT crl-14326 147 1 reference reference NOUN crl-14326 147 2 service service NOUN crl-14326 147 3 can can AUX crl-14326 147 4 best well ADV crl-14326 147 5 be be AUX crl-14326 147 6 understood understand VERB crl-14326 147 7 when when SCONJ crl-14326 147 8 it it PRON crl-14326 147 9 is be AUX crl-14326 147 10 observed observe VERB crl-14326 147 11 in in ADP crl-14326 147 12 the the DET crl-14326 147 13 setting setting NOUN crl-14326 147 14 in in ADP crl-14326 147 15 which which PRON crl-14326 147 16 it it PRON crl-14326 147 17 occurs occur VERB crl-14326 147 18 . . PUNCT crl-14326 148 1 46 46 NUM crl-14326 148 2 in in ADP crl-14326 148 3 the the DET crl-14326 148 4 natural natural ADJ crl-14326 148 5 setting setting NOUN crl-14326 148 6 , , PUNCT crl-14326 148 7 patron patron NOUN crl-14326 148 8 input input NOUN crl-14326 148 9 is be AUX crl-14326 148 10 an an DET crl-14326 148 11 essential essential ADJ crl-14326 148 12 dimension dimension NOUN crl-14326 148 13 of of ADP crl-14326 148 14 evaluation evaluation NOUN crl-14326 148 15 of of ADP crl-14326 148 16 reference reference NOUN crl-14326 148 17 service service PROPN crl-14326 148 18 . . PUNCT crl-14326 149 1 cronin cronin PROPN crl-14326 149 2 and and CCONJ crl-14326 149 3 others other NOUN crl-14326 149 4 support support VERB crl-14326 149 5 this this DET crl-14326 149 6 conclusion conclusion NOUN crl-14326 149 7 : : PUNCT crl-14326 149 8 it it PRON crl-14326 149 9 would would AUX crl-14326 149 10 only only ADV crl-14326 149 11 be be AUX crl-14326 149 12 possible possible ADJ crl-14326 149 13 to to PART crl-14326 149 14 carry carry VERB crl-14326 149 15 out out ADP crl-14326 149 16 a a DET crl-14326 149 17 proper proper ADJ crl-14326 149 18 evaluation evaluation NOUN crl-14326 149 19 exercise exercise NOUN crl-14326 149 20 by by ADP crl-14326 149 21 enlisting enlist VERB crl-14326 149 22 the the DET crl-14326 149 23 cooperation cooperation NOUN crl-14326 149 24 of of ADP crl-14326 149 25 the the DET crl-14326 149 26 user user NOUN crl-14326 149 27 . . PUNCT crl-14326 149 28 . . PUNCT crl-14326 150 1 . . PUNCT crl-14326 150 2 . . PUNCT crl-14326 151 1 few few ADJ crl-14326 151 2 evaluation evaluation NOUN crl-14326 151 3 studies study NOUN crl-14326 151 4 can can AUX crl-14326 151 5 be be AUX crl-14326 151 6 conducted conduct VERB crl-14326 151 7 without without ADP crl-14326 151 8 ... ... PUNCT crl-14326 151 9 the the DET crl-14326 151 10 views view NOUN crl-14326 151 11 and and CCONJ crl-14326 151 12 requirements requirement NOUN crl-14326 151 13 of of ADP crl-14326 151 14 the the DET crl-14326 151 15 end end NOUN crl-14326 151 16 user user NOUN crl-14326 151 17 being be AUX crl-14326 151 18 taken take VERB crl-14326 151 19 into into ADP crl-14326 151 20 account.47 account.47 ADJ crl-14326 151 21 however however ADV crl-14326 151 22 , , PUNCT crl-14326 151 23 discussions discussion NOUN crl-14326 151 24 such such ADJ crl-14326 151 25 as as ADP crl-14326 151 26 those those PRON crl-14326 151 27 between between ADP crl-14326 151 28 cooper48 cooper48 X crl-14326 151 29 and and CCONJ crl-14326 151 30 soergel49 soergel49 NOUN crl-14326 151 31 argue argue VERB crl-14326 151 32 the the DET crl-14326 151 33 issue issue NOUN crl-14326 151 34 of of ADP crl-14326 151 35 whether whether SCONJ crl-14326 151 36 patron patron NOUN crl-14326 151 37 judgment judgment NOUN crl-14326 151 38 of of ADP crl-14326 151 39 success success NOUN crl-14326 151 40 is be AUX crl-14326 151 41 sufficient sufficient ADJ crl-14326 151 42 , , PUNCT crl-14326 151 43 in in ADP crl-14326 151 44 and and CCONJ crl-14326 151 45 of of ADP crl-14326 151 46 itself itself PRON crl-14326 151 47 , , PUNCT crl-14326 151 48 as as ADP crl-14326 151 49 the the DET crl-14326 151 50 criterion criterion NOUN crl-14326 151 51 for for ADP crl-14326 151 52 success success NOUN crl-14326 151 53 . . PUNCT crl-14326 152 1 one one NUM crl-14326 152 2 argument argument NOUN crl-14326 152 3 given give VERB crl-14326 152 4 against against ADP crl-14326 152 5 use use NOUN crl-14326 152 6 of of ADP crl-14326 152 7 the the DET crl-14326 152 8 patron patron NOUN crl-14326 152 9 's 's PART crl-14326 152 10 report report NOUN crl-14326 152 11 of of ADP crl-14326 152 12 success success NOUN crl-14326 152 13 is be AUX crl-14326 152 14 that that SCONJ crl-14326 152 15 it it PRON crl-14326 152 16 often often ADV crl-14326 152 17 does do AUX crl-14326 152 18 n't not PART crl-14326 152 19 represent represent VERB crl-14326 152 20 a a DET crl-14326 152 21 judgment judgment NOUN crl-14326 152 22 of of ADP crl-14326 152 23 the the DET crl-14326 152 24 best good ADJ crl-14326 152 25 possible possible ADJ crl-14326 152 26 information information NOUN crl-14326 152 27 or or CCONJ crl-14326 152 28 material material NOUN crl-14326 152 29 that that PRON crl-14326 152 30 could could AUX crl-14326 152 31 have have AUX crl-14326 152 32 been be AUX crl-14326 152 33 provided provide VERB crl-14326 152 34 , , PUNCT crl-14326 152 35 as as SCONJ crl-14326 152 36 judged judge VERB crl-14326 152 37 against against ADP crl-14326 152 38 an an DET crl-14326 152 39 external external ADJ crl-14326 152 40 criterion criterion NOUN crl-14326 152 41 of of ADP crl-14326 152 42 quality quality NOUN crl-14326 152 43 . . PUNCT crl-14326 153 1 we we PRON crl-14326 153 2 believe believe VERB crl-14326 153 3 this this PRON crl-14326 153 4 to to PART crl-14326 153 5 be be AUX crl-14326 153 6 true true ADJ crl-14326 153 7 , , PUNCT crl-14326 153 8 and and CCONJ crl-14326 153 9 this this DET crl-14326 153 10 dimension dimension NOUN crl-14326 153 11 of of ADP crl-14326 153 12 reference reference NOUN crl-14326 153 13 evaluation evaluation NOUN crl-14326 153 14 must must AUX crl-14326 153 15 be be AUX crl-14326 153 16 left leave VERB crl-14326 153 17 to to ADP crl-14326 153 18 expert expert VERB crl-14326 153 19 peer peer NOUN crl-14326 153 20 review review NOUN crl-14326 153 21 . . PUNCT crl-14326 154 1 on on ADP crl-14326 154 2 the the DET crl-14326 154 3 other other ADJ crl-14326 154 4 hand hand NOUN crl-14326 154 5 , , PUNCT crl-14326 154 6 patrons patron NOUN crl-14326 154 7 judge judge VERB crl-14326 154 8 the the DET crl-14326 154 9 success success NOUN crl-14326 154 10 and and CCONJ crl-14326 154 11 satisfactoriness satisfactoriness NOUN crl-14326 154 12 of of ADP crl-14326 154 13 the the DET crl-14326 154 14 information information NOUN crl-14326 154 15 or or CCONJ crl-14326 154 16 material material NOUN crl-14326 154 17 on on ADP crl-14326 154 18 how how SCONJ crl-14326 154 19 well well ADV crl-14326 154 20 these these PRON crl-14326 154 21 meet meet VERB crl-14326 154 22 their their PRON crl-14326 154 23 own own ADJ crl-14326 154 24 complex complex ADJ crl-14326 154 25 pattern pattern NOUN crl-14326 154 26 of of ADP crl-14326 154 27 internal internal ADJ crl-14326 154 28 and and CCONJ crl-14326 154 29 external external ADJ crl-14326 154 30 needs need NOUN crl-14326 154 31 , , PUNCT crl-14326 154 32 purposes purpose NOUN crl-14326 154 33 , , PUNCT crl-14326 154 34 and and CCONJ crl-14326 154 35 states state NOUN crl-14326 154 36 of of ADP crl-14326 154 37 knowledge knowledge NOUN crl-14326 154 38 . . PUNCT crl-14326 155 1 the the DET crl-14326 155 2 work work NOUN crl-14326 155 3 of of ADP crl-14326 155 4 cuadra cuadra PROPN crl-14326 155 5 and and CCONJ crl-14326 155 6 kat320 kat320 PROPN crl-14326 155 7 college college PROPN crl-14326 155 8 & & CCONJ crl-14326 155 9 research research PROPN crl-14326 155 10 libraries librarie VERB crl-14326 155 11 ter ter NOUN crl-14326 155 12 illustrates illustrate VERB crl-14326 155 13 this this PRON crl-14326 155 14 in in ADP crl-14326 155 15 demonstrating demonstrate VERB crl-14326 155 16 that that SCONJ crl-14326 155 17 the the DET crl-14326 155 18 patron patron NOUN crl-14326 155 19 's 's PART crl-14326 155 20 purpose purpose NOUN crl-14326 155 21 or or CCONJ crl-14326 155 22 intended intend VERB crl-14326 155 23 use use NOUN crl-14326 155 24 for for ADP crl-14326 155 25 information information NOUN crl-14326 155 26 strongly strongly ADV crl-14326 155 27 influences influence VERB crl-14326 155 28 his his PRON crl-14326 155 29 or or CCONJ crl-14326 155 30 her her PRON crl-14326 155 31 judgment judgment NOUN crl-14326 155 32 of of ADP crl-14326 155 33 relevance relevance NOUN crl-14326 155 34 , , PUNCT crl-14326 155 35 as as ADP crl-14326 155 36 , , PUNCT crl-14326 155 37 for for ADP crl-14326 155 38 example example NOUN crl-14326 155 39 , , PUNCT crl-14326 155 40 self self NOUN crl-14326 155 41 - - PUNCT crl-14326 155 42 generated generate VERB crl-14326 155 43 needs need NOUN crl-14326 155 44 for for ADP crl-14326 155 45 certain certain ADJ crl-14326 155 46 materials material NOUN crl-14326 155 47 , , PUNCT crl-14326 155 48 following follow VERB crl-14326 155 49 someone someone PRON crl-14326 155 50 else else ADV crl-14326 155 51 's 's PART crl-14326 155 52 instructions instruction NOUN crl-14326 155 53 , , PUNCT crl-14326 155 54 prejudices prejudice NOUN crl-14326 155 55 against against ADP crl-14326 155 56 certain certain ADJ crl-14326 155 57 sources source NOUN crl-14326 155 58 or or CCONJ crl-14326 155 59 types type NOUN crl-14326 155 60 of of ADP crl-14326 155 61 materials material NOUN crl-14326 155 62 or or CCONJ crl-14326 155 63 against against ADP crl-14326 155 64 certain certain ADJ crl-14326 155 65 styles style NOUN crl-14326 155 66 of of ADP crl-14326 155 67 presentations presentation NOUN crl-14326 155 68 , , PUNCT crl-14326 155 69 and and CCONJ crl-14326 155 70 certain certain ADJ crl-14326 155 71 knowledge knowledge NOUN crl-14326 155 72 or or CCONJ crl-14326 155 73 lack lack NOUN crl-14326 155 74 of of ADP crl-14326 155 75 knowledge knowledge NOUN crl-14326 155 76 that that PRON crl-14326 155 77 distorts distort VERB crl-14326 155 78 the the DET crl-14326 155 79 interpretation interpretation NOUN crl-14326 155 80 of of ADP crl-14326 155 81 certain certain ADJ crl-14326 155 82 kinds kind NOUN crl-14326 155 83 of of ADP crl-14326 155 84 material material NOUN crl-14326 155 85 . . PUNCT crl-14326 156 1 50 50 NUM crl-14326 156 2 this this PRON crl-14326 156 3 suggests suggest VERB crl-14326 156 4 that that SCONJ crl-14326 156 5 unless unless SCONJ crl-14326 156 6 we we PRON crl-14326 156 7 fully fully ADV crl-14326 156 8 understand understand VERB crl-14326 156 9 the the DET crl-14326 156 10 patron patron NOUN crl-14326 156 11 's 's PART crl-14326 156 12 state state NOUN crl-14326 156 13 of of ADP crl-14326 156 14 knowledge knowledge NOUN crl-14326 156 15 , , PUNCT crl-14326 156 16 purpose purpose NOUN crl-14326 156 17 , , PUNCT crl-14326 156 18 and and CCONJ crl-14326 156 19 intended intend VERB crl-14326 156 20 use use NOUN crl-14326 156 21 for for ADP crl-14326 156 22 information information NOUN crl-14326 156 23 , , PUNCT crl-14326 156 24 we we PRON crl-14326 156 25 can can AUX crl-14326 156 26 not not PART crl-14326 156 27 adequately adequately ADV crl-14326 156 28 judge judge VERB crl-14326 156 29 how how SCONJ crl-14326 156 30 successfully successfully ADV crl-14326 156 31 his his PRON crl-14326 156 32 or or CCONJ crl-14326 156 33 her her PRON crl-14326 156 34 needs need NOUN crl-14326 156 35 have have AUX crl-14326 156 36 been be AUX crl-14326 156 37 met meet VERB crl-14326 156 38 . . PUNCT crl-14326 157 1 the the DET crl-14326 157 2 patron patron NOUN crl-14326 157 3 is be AUX crl-14326 157 4 the the DET crl-14326 157 5 only only ADJ crl-14326 157 6 one one NUM crl-14326 157 7 in in ADP crl-14326 157 8 a a DET crl-14326 157 9 position position NOUN crl-14326 157 10 to to PART crl-14326 157 11 know know VERB crl-14326 157 12 his his PRON crl-14326 157 13 or or CCONJ crl-14326 157 14 her her PRON crl-14326 157 15 own own ADJ crl-14326 157 16 complex complex ADJ crl-14326 157 17 pattern pattern NOUN crl-14326 157 18 of of ADP crl-14326 157 19 needs need NOUN crl-14326 157 20 , , PUNCT crl-14326 157 21 motivations motivation NOUN crl-14326 157 22 , , PUNCT crl-14326 157 23 abilities ability NOUN crl-14326 157 24 , , PUNCT crl-14326 157 25 and and CCONJ crl-14326 157 26 situational situational ADJ crl-14326 157 27 constraints constraint NOUN crl-14326 157 28 , , PUNCT crl-14326 157 29 many many ADJ crl-14326 157 30 of of ADP crl-14326 157 31 which which PRON crl-14326 157 32 are be AUX crl-14326 157 33 not not PART crl-14326 157 34 expressed express VERB crl-14326 157 35 and and CCONJ crl-14326 157 36 can can AUX crl-14326 157 37 never never ADV crl-14326 157 38 be be AUX crl-14326 157 39 grasped grasp VERB crl-14326 157 40 in in ADP crl-14326 157 41 their their PRON crl-14326 157 42 entirety entirety NOUN crl-14326 157 43 by by ADP crl-14326 157 44 the the DET crl-14326 157 45 reference reference NOUN crl-14326 157 46 librarian librarian NOUN crl-14326 157 47 or or CCONJ crl-14326 157 48 intermediary intermediary NOUN crl-14326 157 49 . . PUNCT crl-14326 158 1 tagliacozzo tagliacozzo NOUN crl-14326 158 2 emphasizes emphasize VERB crl-14326 158 3 the the DET crl-14326 158 4 need need NOUN crl-14326 158 5 for for ADP crl-14326 158 6 patron patron NOUN crl-14326 158 7 judgment judgment NOUN crl-14326 158 8 of of ADP crl-14326 158 9 outcomes outcome NOUN crl-14326 158 10 when when SCONJ crl-14326 158 11 she she PRON crl-14326 158 12 notes note VERB crl-14326 158 13 , , PUNCT crl-14326 158 14 " " PUNCT crl-14326 158 15 perhaps perhaps ADV crl-14326 158 16 we we PRON crl-14326 158 17 will will AUX crl-14326 158 18 never never ADV crl-14326 158 19 be be AUX crl-14326 158 20 able able ADJ crl-14326 158 21 to to PART crl-14326 158 22 determine determine VERB crl-14326 158 23 what what PRON crl-14326 158 24 the the DET crl-14326 158 25 real real ADJ crl-14326 158 26 information information NOUN crl-14326 158 27 needs need NOUN crl-14326 158 28 of of ADP crl-14326 158 29 the the DET crl-14326 158 30 users user NOUN crl-14326 158 31 are be AUX crl-14326 158 32 and and CCONJ crl-14326 158 33 should should AUX crl-14326 158 34 therefore therefore ADV crl-14326 158 35 content content VERB crl-14326 158 36 ourselves ourselves PRON crl-14326 158 37 with with ADP crl-14326 158 38 what what PRON crl-14326 158 39 the the DET crl-14326 158 40 users user NOUN crl-14326 158 41 believe believe VERB crl-14326 158 42 - - PUNCT crl-14326 158 43 and and CCONJ crl-14326 158 44 tell tell VERB crl-14326 158 45 us we PRON crl-14326 158 46 - - PUNCT crl-14326 158 47 that that SCONJ crl-14326 158 48 they they PRON crl-14326 158 49 are be AUX crl-14326 158 50 . . PUNCT crl-14326 158 51 , , PUNCT crl-14326 158 52 51 51 NUM crl-14326 158 53 unless unless SCONJ crl-14326 158 54 we we PRON crl-14326 158 55 are be AUX crl-14326 158 56 unfailingly unfailingly ADV crl-14326 158 57 expert expert ADJ crl-14326 158 58 at at ADP crl-14326 158 59 interviewing interview VERB crl-14326 158 60 and and CCONJ crl-14326 158 61 have have VERB crl-14326 158 62 limitless limitless ADJ crl-14326 158 63 time time NOUN crl-14326 158 64 at at ADP crl-14326 158 65 our our PRON crl-14326 158 66 disposal disposal NOUN crl-14326 158 67 , , PUNCT crl-14326 158 68 we we PRON crl-14326 158 69 may may AUX crl-14326 158 70 miss miss VERB crl-14326 158 71 some some DET crl-14326 158 72 key key ADJ crl-14326 158 73 aspect aspect NOUN crl-14326 158 74 or or CCONJ crl-14326 158 75 · · PUNCT crl-14326 158 76 fact fact NOUN crl-14326 158 77 that that SCONJ crl-14326 158 78 renders render VERB crl-14326 158 79 our our PRON crl-14326 158 80 interpretation interpretation NOUN crl-14326 158 81 of of ADP crl-14326 158 82 need need NOUN crl-14326 158 83 wrong wrong ADJ crl-14326 158 84 . . PUNCT crl-14326 159 1 if if SCONJ crl-14326 159 2 the the DET crl-14326 159 3 patron patron NOUN crl-14326 159 4 appears appear VERB crl-14326 159 5 to to PART crl-14326 159 6 be be AUX crl-14326 159 7 dissatisfied dissatisfied ADJ crl-14326 159 8 with with ADP crl-14326 159 9 good good ADJ crl-14326 159 10 material material NOUN crl-14326 159 11 or or CCONJ crl-14326 159 12 is be AUX crl-14326 159 13 satisfied satisfied ADJ crl-14326 159 14 with with ADP crl-14326 159 15 scanty scanty ADJ crl-14326 159 16 material material NOUN crl-14326 159 17 it it PRON crl-14326 159 18 is be AUX crl-14326 159 19 just just ADV crl-14326 159 20 as as ADV crl-14326 159 21 likely likely ADJ crl-14326 159 22 that that SCONJ crl-14326 159 23 we we PRON crl-14326 159 24 have have AUX crl-14326 159 25 not not PART crl-14326 159 26 uncovered uncover VERB crl-14326 159 27 some some DET crl-14326 159 28 key key ADJ crl-14326 159 29 constraint constraint NOUN crl-14326 159 30 or or CCONJ crl-14326 159 31 requirement requirement NOUN crl-14326 159 32 as as SCONJ crl-14326 159 33 that that SCONJ crl-14326 159 34 this this DET crl-14326 159 35 response response NOUN crl-14326 159 36 is be AUX crl-14326 159 37 due due ADJ crl-14326 159 38 to to ADP crl-14326 159 39 the the DET crl-14326 159 40 patron patron NOUN crl-14326 159 41 's 's PART crl-14326 159 42 inability inability NOUN crl-14326 159 43 to to PART crl-14326 159 44 judge judge VERB crl-14326 159 45 information information NOUN crl-14326 159 46 critically critically ADV crl-14326 159 47 . . PUNCT crl-14326 160 1 52 52 NUM crl-14326 160 2 others other NOUN crl-14326 160 3 have have AUX crl-14326 160 4 , , PUNCT crl-14326 160 5 in in ADP crl-14326 160 6 fact fact NOUN crl-14326 160 7 , , PUNCT crl-14326 160 8 advocated advocate VERB crl-14326 160 9 or or CCONJ crl-14326 160 10 used use VERB crl-14326 160 11 a a DET crl-14326 160 12 measure measure NOUN crl-14326 160 13 of of ADP crl-14326 160 14 user user NOUN crl-14326 160 15 satisfaction satisfaction NOUN crl-14326 160 16 . . PUNCT crl-14326 161 1 these these PRON crl-14326 161 2 include include VERB crl-14326 161 3 pritchard pritchard PROPN crl-14326 161 4 , , PUNCT crl-14326 161 5 auckland auckland NOUN crl-14326 161 6 , , PUNCT crl-14326 161 7 and and CCONJ crl-14326 161 8 castens casten NOUN crl-14326 161 9 , , PUNCT crl-14326 161 10 53 53 NUM crl-14326 161 11 and and CCONJ crl-14326 161 12 rzasa rzasa PROPN crl-14326 161 13 and and CCONJ crl-14326 161 14 baker baker PROPN crl-14326 161 15 , , PUNCT crl-14326 161 16 54 54 NUM crl-14326 161 17 who who PRON crl-14326 161 18 considered consider VERB crl-14326 161 19 user user NOUN crl-14326 161 20 satisfaction satisfaction NOUN crl-14326 161 21 one one NUM crl-14326 161 22 component component NOUN crl-14326 161 23 of of ADP crl-14326 161 24 effectiveness effectiveness NOUN crl-14326 161 25 . . PUNCT crl-14326 162 1 lancaster lancaster NOUN crl-14326 162 2 defines define NOUN crl-14326 162 3 effectiveness effectiveness NOUN crl-14326 162 4 as as ADP crl-14326 162 5 '' '' PUNCT crl-14326 162 6 to to ADP crl-14326 162 7 what what DET crl-14326 162 8 extent extent NOUN crl-14326 162 9 a a DET crl-14326 162 10 service service NOUN crl-14326 162 11 satisfies satisfy VERB crl-14326 162 12 its its PRON crl-14326 162 13 user user NOUN crl-14326 162 14 ' ' PART crl-14326 162 15 s s PART crl-14326 162 16 demands demand NOUN crl-14326 162 17 . . PUNCT crl-14326 163 1 " " PUNCT crl-14326 164 1 55 55 NUM crl-14326 164 2 the the DET crl-14326 164 3 consortium consortium NOUN crl-14326 164 4 for for ADP crl-14326 164 5 public public ADJ crl-14326 164 6 library library NOUN crl-14326 164 7 innovation innovation NOUN crl-14326 164 8 also also ADV crl-14326 164 9 includes include VERB crl-14326 164 10 user user NOUN crl-14326 164 11 satisfaction satisfaction NOUN crl-14326 164 12 as as ADP crl-14326 164 13 a a DET crl-14326 164 14 measure measure NOUN crl-14326 164 15 of of ADP crl-14326 164 16 effectiveness56 effectiveness56 NOUN crl-14326 164 17 as as SCONJ crl-14326 164 18 did do VERB crl-14326 164 19 strong57 strong57 NOUN crl-14326 164 20 in in ADP crl-14326 164 21 his his PRON crl-14326 164 22 study study NOUN crl-14326 164 23 . . PUNCT crl-14326 165 1 rzasa rzasa PROPN crl-14326 165 2 and and CCONJ crl-14326 165 3 baker baker NOUN crl-14326 165 4 note note VERB crl-14326 165 5 that that SCONJ crl-14326 165 6 '' '' PUNCT crl-14326 165 7 the the DET crl-14326 165 8 conclusion conclusion NOUN crl-14326 165 9 can can AUX crl-14326 165 10 _ _ PRON crl-14326 165 11 be be AUX crl-14326 165 12 drawn draw VERB crl-14326 165 13 that that SCONJ crl-14326 165 14 a a DET crl-14326 165 15 measure measure NOUN crl-14326 165 16 of of ADP crl-14326 165 17 effectiveness effectiveness NOUN crl-14326 165 18 july july PROPN crl-14326 165 19 1987 1987 NUM crl-14326 165 20 must must AUX crl-14326 165 21 adequately adequately ADV crl-14326 165 22 reflect reflect VERB crl-14326 165 23 satisfaction satisfaction NOUN crl-14326 165 24 of of ADP crl-14326 165 25 user user NOUN crl-14326 165 26 needs need NOUN crl-14326 165 27 . . PUNCT crl-14326 166 1 " " PUNCT crl-14326 167 1 58 58 NUM crl-14326 167 2 multidimensional multidimensional ADJ crl-14326 167 3 nature nature NOUN crl-14326 167 4 of of ADP crl-14326 167 5 the the DET crl-14326 167 6 reference reference NOUN crl-14326 167 7 process process NOUN crl-14326 167 8 the the DET crl-14326 167 9 reference reference NOUN crl-14326 167 10 process process NOUN crl-14326 167 11 is be AUX crl-14326 167 12 complex complex ADJ crl-14326 167 13 , , PUNCT crl-14326 167 14 consisting consist VERB crl-14326 167 15 of of ADP crl-14326 167 16 a a DET crl-14326 167 17 considerable considerable ADJ crl-14326 167 18 number number NOUN crl-14326 167 19 of of ADP crl-14326 167 20 input input NOUN crl-14326 167 21 , , PUNCT crl-14326 167 22 process process NOUN crl-14326 167 23 , , PUNCT crl-14326 167 24 and and CCONJ crl-14326 167 25 outcome outcome NOUN crl-14326 167 26 factors factor NOUN crl-14326 167 27 . . PUNCT crl-14326 168 1 reference reference NOUN crl-14326 168 2 experts expert NOUN crl-14326 168 3 stress stress VERB crl-14326 168 4 the the DET crl-14326 168 5 need need NOUN crl-14326 168 6 to to PART crl-14326 168 7 take take VERB crl-14326 168 8 these these DET crl-14326 168 9 multiple multiple ADJ crl-14326 168 10 factors factor NOUN crl-14326 168 11 into into ADP crl-14326 168 12 account account NOUN crl-14326 168 13 . . PUNCT crl-14326 169 1 for for ADP crl-14326 169 2 example example NOUN crl-14326 169 3 , , PUNCT crl-14326 169 4 the the DET crl-14326 169 5 interview interview NOUN crl-14326 169 6 process process NOUN crl-14326 169 7 alone alone ADV crl-14326 169 8 is be AUX crl-14326 169 9 recognized recognize VERB crl-14326 169 10 in in ADP crl-14326 169 11 other other ADJ crl-14326 169 12 disciplines discipline NOUN crl-14326 169 13 as as ADP crl-14326 169 14 extremely extremely ADV crl-14326 169 15 complex complex ADJ crl-14326 169 16 . . PUNCT crl-14326 170 1 pittenger pittenger PROPN crl-14326 170 2 , , PUNCT crl-14326 170 3 hockett hockett PROPN crl-14326 170 4 , , PUNCT crl-14326 170 5 and and CCONJ crl-14326 170 6 danehy danehy PROPN crl-14326 170 7 devote devote VERB crl-14326 170 8 81 81 NUM crl-14326 170 9 pages page NOUN crl-14326 170 10 of of ADP crl-14326 170 11 text text NOUN crl-14326 170 12 to to ADP crl-14326 170 13 analysis analysis NOUN crl-14326 170 14 of of ADP crl-14326 170 15 only only ADV crl-14326 170 16 the the DET crl-14326 170 17 first first ADJ crl-14326 170 18 five five NUM crl-14326 170 19 minutes minute NOUN crl-14326 170 20 of of ADP crl-14326 170 21 the the DET crl-14326 170 22 therapeutic therapeutic ADJ crl-14326 170 23 interview interview NOUN crl-14326 170 24 . . PUNCT crl-14326 171 1 59 59 NUM crl-14326 171 2 taylor taylor NOUN crl-14326 171 3 underscores underscore VERB crl-14326 171 4 this this PRON crl-14326 171 5 by by ADP crl-14326 171 6 noting note VERB crl-14326 171 7 that that SCONJ crl-14326 171 8 the the DET crl-14326 171 9 reference reference NOUN crl-14326 171 10 interview interview NOUN crl-14326 171 11 is be AUX crl-14326 171 12 one one NUM crl-14326 171 13 of of ADP crl-14326 171 14 the the DET crl-14326 171 15 most most ADV crl-14326 171 16 complex complex ADJ crl-14326 171 17 acts act NOUN crl-14326 171 18 of of ADP crl-14326 171 19 human human ADJ crl-14326 171 20 communication communication NOUN crl-14326 171 21 for for ADP crl-14326 171 22 '' '' PUNCT crl-14326 171 23 in in ADP crl-14326 171 24 this this DET crl-14326 171 25 act act NOUN crl-14326 171 26 , , PUNCT crl-14326 171 27 one one NUM crl-14326 171 28 person person NOUN crl-14326 171 29 tries try VERB crl-14326 171 30 to to PART crl-14326 171 31 describe describe VERB crl-14326 171 32 for for ADP crl-14326 171 33 another another DET crl-14326 171 34 person person NOUN crl-14326 171 35 , , PUNCT crl-14326 171 36 not not PART crl-14326 171 37 something something PRON crl-14326 171 38 he he PRON crl-14326 171 39 knows know VERB crl-14326 171 40 , , PUNCT crl-14326 171 41 but but CCONJ crl-14326 171 42 rather rather ADV crl-14326 171 43 something something PRON crl-14326 171 44 he he PRON crl-14326 171 45 does do AUX crl-14326 171 46 not not PART crl-14326 171 47 know know VERB crl-14326 171 48 . . PUNCT crl-14326 171 49 ' ' PUNCT crl-14326 171 50 ' ' PUNCT crl-14326 172 1 60 60 NUM crl-14326 172 2 as as ADP crl-14326 172 3 for for ADP crl-14326 172 4 the the DET crl-14326 172 5 complexity complexity NOUN crl-14326 172 6 of of ADP crl-14326 172 7 the the DET crl-14326 172 8 process process NOUN crl-14326 172 9 overall overall ADV crl-14326 172 10 , , PUNCT crl-14326 172 11 lancaster lancaster NOUN crl-14326 172 12 identifies identifie NOUN crl-14326 172 13 at at ADP crl-14326 172 14 least least ADV crl-14326 172 15 55 55 NUM crl-14326 172 16 factors factor NOUN crl-14326 172 17 61 61 NUM crl-14326 172 18 and and CCONJ crl-14326 172 19 s. s. PROPN crl-14326 172 20 d. d. PROPN crl-14326 172 21 neill neill PROPN crl-14326 172 22 identifies identify VERB crl-14326 172 23 some some DET crl-14326 172 24 66 66 NUM crl-14326 172 25 factors factor NOUN crl-14326 172 26 that that PRON crl-14326 172 27 may may AUX crl-14326 172 28 play play VERB crl-14326 172 29 a a DET crl-14326 172 30 part part NOUN crl-14326 172 31 in in ADP crl-14326 172 32 the the DET crl-14326 172 33 reference reference NOUN crl-14326 172 34 process process NOUN crl-14326 172 35 at at ADP crl-14326 172 36 one one NUM crl-14326 172 37 time time NOUN crl-14326 172 38 or or CCONJ crl-14326 172 39 another another PRON crl-14326 172 40 . . PUNCT crl-14326 173 1 62 62 NUM crl-14326 173 2 in in ADP crl-14326 173 3 order order NOUN crl-14326 173 4 for for ADP crl-14326 173 5 a a DET crl-14326 173 6 reference reference NOUN crl-14326 173 7 transaction transaction NOUN crl-14326 173 8 assessment assessment NOUN crl-14326 173 9 instrument instrument NOUN crl-14326 173 10 to to PART crl-14326 173 11 have have AUX crl-14326 173 12 content content NOUN crl-14326 173 13 validity validity NOUN crl-14326 173 14 , , PUNCT crl-14326 173 15 it it PRON crl-14326 173 16 would would AUX crl-14326 173 17 need need VERB crl-14326 173 18 to to PART crl-14326 173 19 represent represent VERB crl-14326 173 20 this this DET crl-14326 173 21 complexity complexity NOUN crl-14326 173 22 . . PUNCT crl-14326 174 1 dick dick PROPN crl-14326 174 2 and and CCONJ crl-14326 174 3 hagerty hagerty NOUN crl-14326 174 4 define define NOUN crl-14326 174 5 content content NOUN crl-14326 174 6 validity validity NOUN crl-14326 174 7 as as SCONJ crl-14326 174 8 how how SCONJ crl-14326 174 9 well well ADJ crl-14326 174 10 items item NOUN crl-14326 174 11 selected select VERB crl-14326 174 12 for for ADP crl-14326 174 13 inclusion inclusion NOUN crl-14326 174 14 in in ADP crl-14326 174 15 an an DET crl-14326 174 16 instrument instrument NOUN crl-14326 174 17 represent represent VERB crl-14326 174 18 the the DET crl-14326 174 19 actual actual ADJ crl-14326 174 20 situation situation NOUN crl-14326 174 21 being be AUX crl-14326 174 22 considered consider VERB crl-14326 174 23 . . PUNCT crl-14326 175 1 63 63 NUM crl-14326 175 2 mehrens mehren NOUN crl-14326 175 3 and and CCONJ crl-14326 175 4 lehmann lehmann NOUN crl-14326 175 5 note note VERB crl-14326 175 6 that that SCONJ crl-14326 175 7 poor poor ADJ crl-14326 175 8 content content NOUN crl-14326 175 9 validity validity NOUN crl-14326 175 10 is be AUX crl-14326 175 11 always always ADV crl-14326 175 12 deplorable deplorable ADJ crl-14326 175 13 but but CCONJ crl-14326 175 14 particularly particularly ADV crl-14326 175 15 bad bad ADJ crl-14326 175 16 when when SCONJ crl-14326 175 17 results result NOUN crl-14326 175 18 are be AUX crl-14326 175 19 to to PART crl-14326 175 20 be be AUX crl-14326 175 21 used use VERB crl-14326 175 22 for for ADP crl-14326 175 23 purposes purpose NOUN crl-14326 175 24 of of ADP crl-14326 175 25 accountability accountability NOUN crl-14326 175 26 . . PUNCT crl-14326 176 1 64 64 NUM crl-14326 176 2 analysis analysis NOUN crl-14326 176 3 of of ADP crl-14326 176 4 cause cause NOUN crl-14326 176 5 and and CCONJ crl-14326 176 6 effect effect NOUN crl-14326 176 7 shavit shavit PROPN crl-14326 176 8 summarizes summarize NOUN crl-14326 176 9 well well ADV crl-14326 176 10 when when SCONJ crl-14326 176 11 he he PRON crl-14326 176 12 comments comment VERB crl-14326 176 13 that that SCONJ crl-14326 176 14 the the DET crl-14326 176 15 question question NOUN crl-14326 176 16 is be AUX crl-14326 176 17 '' '' PUNCT crl-14326 176 18 not not PART crl-14326 176 19 only only ADV crl-14326 176 20 how how SCONJ crl-14326 176 21 accurate accurate ADJ crl-14326 176 22 is be AUX crl-14326 176 23 the the DET crl-14326 176 24 reference reference NOUN crl-14326 176 25 librarian librarian NOUN crl-14326 176 26 's 's PART crl-14326 176 27 response response NOUN crl-14326 176 28 .. .. PUNCT crl-14326 176 29 . . PUNCT crl-14326 177 1 but but CCONJ crl-14326 177 2 also also ADV crl-14326 177 3 why why SCONJ crl-14326 177 4 is be AUX crl-14326 177 5 the the DET crl-14326 177 6 answer answer NOUN crl-14326 177 7 inaccurate inaccurate ADJ crl-14326 177 8 ? ? PUNCT crl-14326 177 9 " " PUNCT crl-14326 178 1 he he PRON crl-14326 178 2 adds add VERB crl-14326 178 3 that that SCONJ crl-14326 178 4 we we PRON crl-14326 178 5 need need VERB crl-14326 178 6 to to PART crl-14326 178 7 know know VERB crl-14326 178 8 what what PRON crl-14326 178 9 causes cause VERB crl-14326 178 10 searches search NOUN crl-14326 178 11 to to PART crl-14326 178 12 fail fail VERB crl-14326 178 13 . . PUNCT crl-14326 179 1 65 65 NUM crl-14326 179 2 lancaster lancaster NOUN crl-14326 179 3 , , PUNCT crl-14326 179 4 mcclure mcclure NOUN crl-14326 179 5 , , PUNCT crl-14326 179 6 and and CCONJ crl-14326 179 7 pierce pierce NOUN crl-14326 179 8 also also ADV crl-14326 179 9 support support VERB crl-14326 179 10 the the DET crl-14326 179 11 need need NOUN crl-14326 179 12 to to PART crl-14326 179 13 identify identify VERB crl-14326 179 14 factors factor NOUN crl-14326 179 15 associated associate VERB crl-14326 179 16 with with ADP crl-14326 179 17 failure failure NOUN crl-14326 179 18 . . PUNCT crl-14326 180 1 66 66 NUM crl-14326 180 2 in in ADP crl-14326 180 3 order order NOUN crl-14326 180 4 to to PART crl-14326 180 5 link link VERB crl-14326 180 6 cause cause NOUN crl-14326 180 7 and and CCONJ crl-14326 180 8 effect effect NOUN crl-14326 180 9 , , PUNCT crl-14326 180 10 it it PRON crl-14326 180 11 is be AUX crl-14326 180 12 necessary necessary ADJ crl-14326 180 13 to to PART crl-14326 180 14 include include VERB crl-14326 180 15 as as ADV crl-14326 180 16 many many ADJ crl-14326 180 17 input input NOUN crl-14326 180 18 factors factor NOUN crl-14326 180 19 as as ADP crl-14326 180 20 possible possible ADJ crl-14326 180 21 in in ADP crl-14326 180 22 a a DET crl-14326 180 23 reference reference NOUN crl-14326 180 24 evaluation evaluation NOUN crl-14326 180 25 instrument instrument NOUN crl-14326 180 26 because because SCONJ crl-14326 180 27 it it PRON crl-14326 180 28 can can AUX crl-14326 180 29 not not PART crl-14326 180 30 be be AUX crl-14326 180 31 known know VERB crl-14326 180 32 ahead ahead ADV crl-14326 180 33 of of ADP crl-14326 180 34 time time NOUN crl-14326 180 35 with with ADP crl-14326 180 36 certainty certainty NOUN crl-14326 180 37 which which PRON crl-14326 180 38 inputs input NOUN crl-14326 180 39 will will AUX crl-14326 180 40 later later ADV crl-14326 180 41 prove prove VERB crl-14326 180 42 to to PART crl-14326 180 43 be be AUX crl-14326 180 44 causal causal ADJ crl-14326 180 45 factors factor NOUN crl-14326 180 46 . . PUNCT crl-14326 181 1 all all DET crl-14326 181 2 outcomes outcome NOUN crl-14326 181 3 should should AUX crl-14326 181 4 also also ADV crl-14326 181 5 be be AUX crl-14326 181 6 included include VERB crl-14326 181 7 so so SCONJ crl-14326 181 8 that that SCONJ crl-14326 181 9 complex complex ADJ crl-14326 181 10 patterns pattern NOUN crl-14326 181 11 of of ADP crl-14326 181 12 cause cause NOUN crl-14326 181 13 and and CCONJ crl-14326 181 14 effect effect NOUN crl-14326 181 15 can can AUX crl-14326 181 16 be be AUX crl-14326 181 17 discerned discern VERB crl-14326 181 18 . . PUNCT crl-14326 182 1 if if SCONJ crl-14326 182 2 cause cause VERB crl-14326 182 3 - - PUNCT crl-14326 182 4 and and CCONJ crl-14326 182 5 - - PUNCT crl-14326 182 6 effect effect NOUN crl-14326 182 7 relationships relationship NOUN crl-14326 182 8 can can AUX crl-14326 182 9 not not PART crl-14326 182 10 be be AUX crl-14326 182 11 discerned discern VERB crl-14326 182 12 , , PUNCT crl-14326 182 13 it it PRON crl-14326 182 14 is be AUX crl-14326 182 15 often often ADV crl-14326 182 16 difficult difficult ADJ crl-14326 182 17 to to PART crl-14326 182 18 interpret interpret VERB crl-14326 182 19 results result NOUN crl-14326 182 20 , , PUNCT crl-14326 182 21 and and CCONJ crl-14326 182 22 the the DET crl-14326 182 23 likelihood likelihood NOUN crl-14326 182 24 of of ADP crl-14326 182 25 misinterpretation misinterpretation NOUN crl-14326 182 26 is be AUX crl-14326 182 27 increased increase VERB crl-14326 182 28 . . PUNCT crl-14326 183 1 mehrens mehren NOUN crl-14326 183 2 and and CCONJ crl-14326 183 3 lehmann lehmann NOUN crl-14326 183 4 note note VERB crl-14326 183 5 that that SCONJ crl-14326 183 6 to to PART crl-14326 183 7 establish establish VERB crl-14326 183 8 causal causal ADJ crl-14326 183 9 relationships relationship NOUN crl-14326 183 10 , , PUNCT crl-14326 183 11 certain certain ADJ crl-14326 183 12 variables variable NOUN crl-14326 183 13 must must AUX crl-14326 183 14 be be AUX crl-14326 183 15 taken take VERB crl-14326 183 16 into into ADP crl-14326 183 17 account account NOUN crl-14326 183 18 , , PUNCT crl-14326 183 19 including include VERB crl-14326 183 20 input input NOUN crl-14326 183 21 , , PUNCT crl-14326 183 22 surrounding surround VERB crl-14326 183 23 conditions condition NOUN crl-14326 183 24 , , PUNCT crl-14326 183 25 process process NOUN crl-14326 183 26 , , PUNCT crl-14326 183 27 and and CCONJ crl-14326 183 28 outcome.67 outcome.67 NOUN crl-14326 183 29 '' '' PUNCT crl-14326 183 30 norm norm NOUN crl-14326 183 31 - - PUNCT crl-14326 183 32 referenced reference VERB crl-14326 183 33 measurement measurement NOUN crl-14326 183 34 can can AUX crl-14326 183 35 often often ADV crl-14326 183 36 assist assist VERB crl-14326 183 37 in in ADP crl-14326 183 38 decision decision NOUN crl-14326 183 39 making making NOUN crl-14326 183 40 and and CCONJ crl-14326 183 41 is be AUX crl-14326 183 42 necessary necessary ADJ crl-14326 183 43 both both CCONJ crl-14326 183 44 for for ADP crl-14326 183 45 program program NOUN crl-14326 183 46 evaluation evaluation NOUN crl-14326 183 47 and and CCONJ crl-14326 183 48 for for ADP crl-14326 183 49 making make VERB crl-14326 183 50 predictions prediction NOUN crl-14326 183 51 . . PUNCT crl-14326 183 52 '' '' PUNCT crl-14326 184 1 in in ADP crl-14326 184 2 designing design VERB crl-14326 184 3 the the DET crl-14326 184 4 rtai rtai NOUN crl-14326 184 5 , , PUNCT crl-14326 184 6 this this DET crl-14326 184 7 model model NOUN crl-14326 184 8 was be AUX crl-14326 184 9 followed follow VERB crl-14326 184 10 , , PUNCT crl-14326 184 11 and and CCONJ crl-14326 184 12 an an DET crl-14326 184 13 attempt attempt NOUN crl-14326 184 14 was be AUX crl-14326 184 15 made make VERB crl-14326 184 16 to to PART crl-14326 184 17 represent represent VERB crl-14326 184 18 multiple multiple ADJ crl-14326 184 19 input input NOUN crl-14326 184 20 , , PUNCT crl-14326 184 21 condition condition NOUN crl-14326 184 22 , , PUNCT crl-14326 184 23 process process NOUN crl-14326 184 24 , , PUNCT crl-14326 184 25 and and CCONJ crl-14326 184 26 outcome outcome NOUN crl-14326 184 27 factors factor NOUN crl-14326 184 28 . . PUNCT crl-14326 185 1 a a DET crl-14326 185 2 librarian librarian ADJ crl-14326 185 3 form form NOUN crl-14326 185 4 was be AUX crl-14326 185 5 designed design VERB crl-14326 185 6 based base VERB crl-14326 185 7 on on ADP crl-14326 185 8 input input NOUN crl-14326 185 9 and and CCONJ crl-14326 185 10 process process NOUN crl-14326 185 11 variables variable NOUN crl-14326 185 12 suggested suggest VERB crl-14326 185 13 by by ADP crl-14326 185 14 previous previous ADJ crl-14326 185 15 studies study NOUN crl-14326 185 16 and and CCONJ crl-14326 185 17 by by ADP crl-14326 185 18 other other ADJ crl-14326 185 19 reference reference NOUN crl-14326 185 20 practitioners practitioner NOUN crl-14326 185 21 and and CCONJ crl-14326 185 22 experts68 experts68 PROPN crl-14326 185 23 and and CCONJ crl-14326 185 24 judged judge VERB crl-14326 185 25 by by ADP crl-14326 185 26 the the DET crl-14326 185 27 authors author NOUN crl-14326 185 28 as as ADP crl-14326 185 29 most most ADV crl-14326 185 30 likely likely ADJ crl-14326 185 31 to to PART crl-14326 185 32 affect affect VERB crl-14326 185 33 the the DET crl-14326 185 34 outcome outcome NOUN crl-14326 185 35 of of ADP crl-14326 185 36 the the DET crl-14326 185 37 reference reference NOUN crl-14326 185 38 transaction transaction NOUN crl-14326 185 39 . . PUNCT crl-14326 186 1 this this DET crl-14326 186 2 method method NOUN crl-14326 186 3 of of ADP crl-14326 186 4 constructing construct VERB crl-14326 186 5 an an DET crl-14326 186 6 instrument instrument NOUN crl-14326 186 7 , , PUNCT crl-14326 186 8 termed term VERB crl-14326 186 9 common common ADJ crl-14326 186 10 sense sense NOUN crl-14326 186 11 or or CCONJ crl-14326 186 12 deductive deductive ADJ crl-14326 186 13 , , PUNCT crl-14326 186 14 is be AUX crl-14326 186 15 supported support VERB crl-14326 186 16 by by ADP crl-14326 186 17 burisch burisch PRON crl-14326 186 18 , , PUNCT crl-14326 186 19 who who PRON crl-14326 186 20 says say VERB crl-14326 186 21 " " PUNCT crl-14326 186 22 [ [ PUNCT crl-14326 186 23 there there PRON crl-14326 186 24 is be VERB crl-14326 186 25 ] ] PUNCT crl-14326 186 26 no no DET crl-14326 186 27 consistent consistent ADJ crl-14326 186 28 superiority superiority NOUN crl-14326 186 29 of of ADP crl-14326 186 30 any any DET crl-14326 186 31 strategy strategy NOUN crl-14326 186 32 in in ADP crl-14326 186 33 terms term NOUN crl-14326 186 34 of of ADP crl-14326 186 35 validity validity NOUN crl-14326 186 36 or or CCONJ crl-14326 186 37 predictive predictive ADJ crl-14326 186 38 effectiveness effectiveness NOUN crl-14326 186 39 . . PUNCT crl-14326 186 40 . . PUNCT crl-14326 186 41 . . PUNCT crl-14326 187 1 deductive deductive ADJ crl-14326 187 2 scales scale NOUN crl-14326 187 3 normally normally ADV crl-14326 187 4 communicate communicate VERB crl-14326 187 5 more more ADV crl-14326 187 6 directly directly ADV crl-14326 187 7 ... ... PUNCT crl-14326 187 8 whenever whenever SCONJ crl-14326 187 9 there there PRON crl-14326 187 10 is be VERB crl-14326 187 11 a a DET crl-14326 187 12 genuine genuine ADJ crl-14326 187 13 choice choice NOUN crl-14326 187 14 , , PUNCT crl-14326 187 15 the the DET crl-14326 187 16 simple simple ADJ crl-14326 187 17 deductive deductive ADJ crl-14326 187 18 approach approach NOUN crl-14326 187 19 is be AUX crl-14326 187 20 recommended recommend VERB crl-14326 187 21 . . PUNCT crl-14326 187 22 '' '' PUNCT crl-14326 188 1 69 69 NUM crl-14326 188 2 input input NOUN crl-14326 188 3 factors factor NOUN crl-14326 188 4 in in ADP crl-14326 188 5 this this DET crl-14326 188 6 model model NOUN crl-14326 188 7 included include VERB crl-14326 188 8 type type NOUN crl-14326 188 9 of of ADP crl-14326 188 10 staff staff NOUN crl-14326 188 11 handling handling NOUN crl-14326 188 12 questions question NOUN crl-14326 188 13 , , PUNCT crl-14326 188 14 patron patron NOUN crl-14326 188 15 status status NOUN crl-14326 188 16 and and CCONJ crl-14326 188 17 discipline discipline NOUN crl-14326 188 18 , , PUNCT crl-14326 188 19 type type NOUN crl-14326 188 20 and and CCONJ crl-14326 188 21 subject subject NOUN crl-14326 188 22 of of ADP crl-14326 188 23 question question NOUN crl-14326 188 24 , , PUNCT crl-14326 188 25 and and CCONJ crl-14326 188 26 importance importance NOUN crl-14326 188 27 of of ADP crl-14326 188 28 question question NOUN crl-14326 188 29 to to ADP crl-14326 188 30 patron patron NOUN crl-14326 188 31 . . PUNCT crl-14326 189 1 process process NOUN crl-14326 189 2 factors factor NOUN crl-14326 189 3 included include VERB crl-14326 189 4 response response NOUN crl-14326 189 5 ( ( PUNCT crl-14326 189 6 directing direct VERB crl-14326 189 7 and and CCONJ crl-14326 189 8 suggesting suggest VERB crl-14326 189 9 only only ADV crl-14326 189 10 or or CCONJ crl-14326 189 11 helping help VERB crl-14326 189 12 with with ADP crl-14326 189 13 the the DET crl-14326 189 14 search search NOUN crl-14326 189 15 ) ) PUNCT crl-14326 189 16 , , PUNCT crl-14326 189 17 time time NOUN crl-14326 189 18 taken take VERB crl-14326 189 19 , , PUNCT crl-14326 189 20 instruction instruction NOUN crl-14326 189 21 given give VERB crl-14326 189 22 , , PUNCT crl-14326 189 23 and and CCONJ crl-14326 189 24 number number NOUN crl-14326 189 25 and and CCONJ crl-14326 189 26 types type NOUN crl-14326 189 27 of of ADP crl-14326 189 28 sources source NOUN crl-14326 189 29 used use VERB crl-14326 189 30 . . PUNCT crl-14326 190 1 factors factor NOUN crl-14326 190 2 related relate VERB crl-14326 190 3 to to ADP crl-14326 190 4 surroundings surrounding NOUN crl-14326 190 5 were be AUX crl-14326 190 6 included include VERB crl-14326 190 7 in in ADP crl-14326 190 8 a a DET crl-14326 190 9 17 17 NUM crl-14326 190 10 - - PUNCT crl-14326 190 11 item item NOUN crl-14326 190 12 checklist checklist NOUN crl-14326 190 13 of of ADP crl-14326 190 14 problems problem NOUN crl-14326 190 15 . . PUNCT crl-14326 191 1 as as SCONJ crl-14326 191 2 further further ADJ crl-14326 191 3 support support NOUN crl-14326 191 4 for for ADP crl-14326 191 5 the the DET crl-14326 191 6 selection selection NOUN crl-14326 191 7 of of ADP crl-14326 191 8 these these DET crl-14326 191 9 factors factor NOUN crl-14326 191 10 , , PUNCT crl-14326 191 11 mobility mobility NOUN crl-14326 191 12 or or CCONJ crl-14326 191 13 helping help VERB crl-14326 191 14 with with ADP crl-14326 191 15 the the DET crl-14326 191 16 search search NOUN crl-14326 191 17 has have AUX crl-14326 191 18 been be AUX crl-14326 191 19 shown show VERB crl-14326 191 20 by by ADP crl-14326 191 21 gers ger NOUN crl-14326 191 22 and and CCONJ crl-14326 191 23 seward seward VERB crl-14326 191 24 to to PART crl-14326 191 25 affect affect VERB crl-14326 191 26 the the DET crl-14326 191 27 outcome outcome NOUN crl-14326 191 28 of of ADP crl-14326 191 29 the the DET crl-14326 191 30 reference reference NOUN crl-14326 191 31 transaction transaction NOUN crl-14326 191 32 . . PUNCT crl-14326 192 1 70 70 NUM crl-14326 192 2 a a DET crl-14326 192 3 copy copy NOUN crl-14326 192 4 of of ADP crl-14326 192 5 the the DET crl-14326 192 6 development development NOUN crl-14326 192 7 and and CCONJ crl-14326 192 8 testing test VERB crl-14326 192 9 321 321 NUM crl-14326 192 10 librarian librarian ADJ crl-14326 192 11 form form NOUN crl-14326 192 12 may may AUX crl-14326 192 13 be be AUX crl-14326 192 14 seen see VERB crl-14326 192 15 in in ADP crl-14326 192 16 appendix appendix PROPN crl-14326 192 17 a. a. PROPN crl-14326 192 18 the the DET crl-14326 192 19 authors author NOUN crl-14326 192 20 were be AUX crl-14326 192 21 aware aware ADJ crl-14326 192 22 that that SCONJ crl-14326 192 23 the the DET crl-14326 192 24 librarian librarian NOUN crl-14326 192 25 's 's PART crl-14326 192 26 recording recording NOUN crl-14326 192 27 task task NOUN crl-14326 192 28 would would AUX crl-14326 192 29 be be AUX crl-14326 192 30 increased increase VERB crl-14326 192 31 to to ADP crl-14326 192 32 some some DET crl-14326 192 33 extent extent NOUN crl-14326 192 34 by by ADP crl-14326 192 35 a a DET crl-14326 192 36 librarian librarian ADJ crl-14326 192 37 form form NOUN crl-14326 192 38 with with ADP crl-14326 192 39 multiple multiple ADJ crl-14326 192 40 factors factor NOUN crl-14326 192 41 . . PUNCT crl-14326 193 1 but but CCONJ crl-14326 193 2 it it PRON crl-14326 193 3 was be AUX crl-14326 193 4 felt feel VERB crl-14326 193 5 that that SCONJ crl-14326 193 6 the the DET crl-14326 193 7 greater great ADJ crl-14326 193 8 good good NOUN crl-14326 193 9 would would AUX crl-14326 193 10 come come VERB crl-14326 193 11 of of ADP crl-14326 193 12 being be AUX crl-14326 193 13 able able ADJ crl-14326 193 14 to to PART crl-14326 193 15 link link VERB crl-14326 193 16 cause cause NOUN crl-14326 193 17 and and CCONJ crl-14326 193 18 effect effect NOUN crl-14326 193 19 , , PUNCT crl-14326 193 20 thus thus ADV crl-14326 193 21 tending tend VERB crl-14326 193 22 to to PART crl-14326 193 23 prevent prevent VERB crl-14326 193 24 harmful harmful ADJ crl-14326 193 25 misinterpretation misinterpretation NOUN crl-14326 193 26 of of ADP crl-14326 193 27 results result NOUN crl-14326 193 28 . . PUNCT crl-14326 194 1 also also ADV crl-14326 194 2 , , PUNCT crl-14326 194 3 inclusion inclusion NOUN crl-14326 194 4 of of ADP crl-14326 194 5 multiple multiple ADJ crl-14326 194 6 factors factor NOUN crl-14326 194 7 should should AUX crl-14326 194 8 contribute contribute VERB crl-14326 194 9 to to ADP crl-14326 194 10 reliability reliability NOUN crl-14326 194 11 and and CCONJ crl-14326 194 12 permit permit NOUN crl-14326 194 13 crosschecking crosschecking NOUN crl-14326 194 14 of of ADP crl-14326 194 15 results result NOUN crl-14326 194 16 . . PUNCT crl-14326 195 1 utilization utilization NOUN crl-14326 195 2 of of ADP crl-14326 195 3 an an DET crl-14326 195 4 adequate adequate ADJ crl-14326 195 5 and and CCONJ crl-14326 195 6 unbiased unbiased ADJ crl-14326 195 7 sample sample NOUN crl-14326 195 8 the the DET crl-14326 195 9 sample sample NOUN crl-14326 195 10 utilized utilize VERB crl-14326 195 11 should should AUX crl-14326 195 12 be be AUX crl-14326 195 13 , , PUNCT crl-14326 195 14 as as ADP crl-14326 195 15 roloff roloff NOUN crl-14326 195 16 notes note NOUN crl-14326 195 17 , , PUNCT crl-14326 195 18 both both PRON crl-14326 195 19 adequate adequate ADJ crl-14326 195 20 to to PART crl-14326 195 21 justify justify VERB crl-14326 195 22 generalization generalization NOUN crl-14326 195 23 and and CCONJ crl-14326 195 24 selected select VERB crl-14326 195 25 so so SCONJ crl-14326 195 26 as as SCONJ crl-14326 195 27 to to PART crl-14326 195 28 avoid avoid VERB crl-14326 195 29 potential potential ADJ crl-14326 195 30 bias bias NOUN crl-14326 195 31 . . PUNCT crl-14326 196 1 71 71 NUM crl-14326 196 2 to to PART crl-14326 196 3 counteract counteract VERB crl-14326 196 4 the the DET crl-14326 196 5 possibility possibility NOUN crl-14326 196 6 of of ADP crl-14326 196 7 bias bias NOUN crl-14326 196 8 , , PUNCT crl-14326 196 9 we we PRON crl-14326 196 10 required require VERB crl-14326 196 11 that that SCONJ crl-14326 196 12 all all DET crl-14326 196 13 transactions transaction NOUN crl-14326 196 14 during during ADP crl-14326 196 15 the the DET crl-14326 196 16 sample sample NOUN crl-14326 196 17 period period NOUN crl-14326 196 18 , , PUNCT crl-14326 196 19 both both CCONJ crl-14326 196 20 reference reference NOUN crl-14326 196 21 and and CCONJ crl-14326 196 22 directional directional ADJ crl-14326 196 23 , , PUNCT crl-14326 196 24 be be AUX crl-14326 196 25 recorded record VERB crl-14326 196 26 . . PUNCT crl-14326 197 1 directional directional ADJ crl-14326 197 2 transactions transaction NOUN crl-14326 197 3 were be AUX crl-14326 197 4 clearly clearly ADV crl-14326 197 5 defined define VERB crl-14326 197 6 , , PUNCT crl-14326 197 7 and and CCONJ crl-14326 197 8 all all DET crl-14326 197 9 other other ADJ crl-14326 197 10 questions question NOUN crl-14326 197 11 were be AUX crl-14326 197 12 to to PART crl-14326 197 13 be be AUX crl-14326 197 14 recorded record VERB crl-14326 197 15 as as ADP crl-14326 197 16 reference reference NOUN crl-14326 197 17 , , PUNCT crl-14326 197 18 in in ADP crl-14326 197 19 line line NOUN crl-14326 197 20 with with ADP crl-14326 197 21 the the DET crl-14326 197 22 definition definition NOUN crl-14326 197 23 as as SCONJ crl-14326 197 24 outlined outline VERB crl-14326 197 25 in in ADP crl-14326 197 26 ansi ansi PROPN crl-14326 197 27 standard standard PROPN crl-14326 197 28 2239.7 2239.7 NUM crl-14326 197 29 - - SYM crl-14326 197 30 1983 1983 NUM crl-14326 197 31 . . PUNCT crl-14326 198 1 72 72 NUM crl-14326 198 2 comparability comparability NOUN crl-14326 198 3 brown brown NOUN crl-14326 198 4 notes note NOUN crl-14326 198 5 that that SCONJ crl-14326 198 6 " " PUNCT crl-14326 198 7 without without ADP crl-14326 198 8 a a DET crl-14326 198 9 common common ADJ crl-14326 198 10 language language NOUN crl-14326 198 11 and and CCONJ crl-14326 198 12 common common ADJ crl-14326 198 13 understandings understanding NOUN crl-14326 198 14 . . PUNCT crl-14326 198 15 . . PUNCT crl-14326 198 16 . . PUNCT crl-14326 199 1 we we PRON crl-14326 199 2 can can AUX crl-14326 199 3 not not PART crl-14326 199 4 effectively effectively ADV crl-14326 199 5 and and CCONJ crl-14326 199 6 efficiently efficiently ADV crl-14326 199 7 address address VERB crl-14326 199 8 our our PRON crl-14326 199 9 common common ADJ crl-14326 199 10 problems problem NOUN crl-14326 199 11 .... .... PUNCT crl-14326 200 1 it it PRON crl-14326 200 2 is be AUX crl-14326 200 3 becoming become VERB crl-14326 200 4 less less ADV crl-14326 200 5 and and CCONJ crl-14326 200 6 less less ADV crl-14326 200 7 possible possible ADJ crl-14326 200 8 for for SCONJ crl-14326 200 9 the the DET crl-14326 200 10 individual individual ADJ crl-14326 200 11 library library NOUN crl-14326 200 12 to to PART crl-14326 200 13 exist exist VERB crl-14326 200 14 in in ADP crl-14326 200 15 isolation isolation NOUN crl-14326 200 16 from from ADP crl-14326 200 17 others other NOUN crl-14326 200 18 . . PUNCT crl-14326 201 1 "73 "73 X crl-14326 202 1 the the DET crl-14326 202 2 rtai rtai NOUN crl-14326 202 3 addresses address NOUN crl-14326 202 4 this this PRON crl-14326 202 5 need need VERB crl-14326 202 6 for for ADP crl-14326 202 7 comparability comparability NOUN crl-14326 202 8 by by ADP crl-14326 202 9 providing provide VERB crl-14326 202 10 norms norm NOUN crl-14326 202 11 . . PUNCT crl-14326 203 1 mehrens mehren NOUN crl-14326 203 2 and and CCONJ crl-14326 203 3 lehmann lehmann PROPN crl-14326 203 4 argue argue VERB crl-14326 203 5 the the DET crl-14326 203 6 merits merit NOUN crl-14326 203 7 of of ADP crl-14326 203 8 norm norm NOUN crl-14326 203 9 - - PUNCT crl-14326 203 10 referenced reference VERB crl-14326 203 11 instruments instrument NOUN crl-14326 203 12 when when SCONJ crl-14326 203 13 they they PRON crl-14326 203 14 note note VERB crl-14326 203 15 that that SCONJ crl-14326 203 16 without without ADP crl-14326 203 17 norms norm NOUN crl-14326 203 18 for for ADP crl-14326 203 19 purposes purpose NOUN crl-14326 203 20 of of ADP crl-14326 203 21 comparison comparison NOUN crl-14326 203 22 , , PUNCT crl-14326 203 23 we we PRON crl-14326 203 24 have have VERB crl-14326 203 25 no no DET crl-14326 203 26 clear clear ADJ crl-14326 203 27 idea idea NOUN crl-14326 203 28 of of ADP crl-14326 203 29 the the DET crl-14326 203 30 meaning meaning NOUN crl-14326 203 31 of of ADP crl-14326 203 32 a a DET crl-14326 203 33 person person NOUN crl-14326 203 34 's 's PART crl-14326 203 35 score score NOUN crl-14326 203 36 in in ADP crl-14326 203 37 and and CCONJ crl-14326 203 38 of of ADP crl-14326 203 39 itself itself PRON crl-14326 203 40 . . PUNCT crl-14326 204 1 norm norm NOUN crl-14326 204 2 - - PUNCT crl-14326 204 3 referenced reference VERB crl-14326 204 4 measurement measurement NOUN crl-14326 204 5 can can AUX crl-14326 204 6 often often ADV crl-14326 204 7 assist assist VERB crl-14326 204 8 in in ADP crl-14326 204 9 decision decision NOUN crl-14326 204 10 making making NOUN crl-14326 204 11 and and CCONJ crl-14326 204 12 is be AUX crl-14326 204 13 nee nee NOUN crl-14326 204 14 . . PROPN crl-14326 205 1 essary essary PROPN crl-14326 205 2 both both CCONJ crl-14326 205 3 for for ADP crl-14326 205 4 program program NOUN crl-14326 205 5 evaluation evaluation NOUN crl-14326 205 6 and and CCONJ crl-14326 205 7 for for ADP crl-14326 205 8 making make VERB crl-14326 205 9 predictions prediction NOUN crl-14326 205 10 . . PUNCT crl-14326 206 1 they they PRON crl-14326 206 2 note note VERB crl-14326 206 3 that that SCONJ crl-14326 206 4 norms norm NOUN crl-14326 206 5 or or CCONJ crl-14326 206 6 '' '' PUNCT crl-14326 206 7 group group NOUN crl-14326 206 8 means mean NOUN crl-14326 206 9 are be AUX crl-14326 206 10 always always ADV crl-14326 206 11 more more ADV crl-14326 206 12 reliable reliable ADJ crl-14326 206 13 than than ADP crl-14326 206 14 individual individual ADJ crl-14326 206 15 scores score NOUN crl-14326 206 16 because because SCONJ crl-14326 206 17 the the DET crl-14326 206 18 random random ADJ crl-14326 206 19 errors error NOUN crl-14326 206 20 of of ADP crl-14326 206 21 the the DET crl-14326 206 22 individual individual ADJ crl-14326 206 23 scores score NOUN crl-14326 206 24 tend tend VERB crl-14326 206 25 to to PART crl-14326 206 26 cancel cancel VERB crl-14326 206 27 themselves themselves PRON crl-14326 206 28 out out ADP crl-14326 206 29 , , PUNCT crl-14326 206 30 thus thus ADV crl-14326 206 31 making make VERB crl-14326 206 32 the the DET crl-14326 206 33 means mean NOUN crl-14326 206 34 reasonably reasonably ADV crl-14326 206 35 accurate accurate ADJ crl-14326 206 36 . . PUNCT crl-14326 206 37 ' ' PUNCT crl-14326 206 38 ' ' PUNCT crl-14326 207 1 74 74 NUM crl-14326 207 2 the the DET crl-14326 207 3 rtai rtai NOUN crl-14326 207 4 is be AUX crl-14326 207 5 a a DET crl-14326 207 6 norm norm NOUN crl-14326 207 7 - - PUNCT crl-14326 207 8 referenced reference VERB crl-14326 207 9 survey survey NOUN crl-14326 207 10 instrument instrument NOUN crl-14326 207 11 designed design VERB crl-14326 207 12 to to PART crl-14326 207 13 provide provide VERB crl-14326 207 14 a a DET crl-14326 207 15 profile profile NOUN crl-14326 207 16 for for ADP crl-14326 207 17 an an DET crl-14326 207 18 individual individual ADJ crl-14326 207 19 library library NOUN crl-14326 207 20 , , PUNCT crl-14326 207 21 with with ADP crl-14326 207 22 data datum NOUN crl-14326 207 23 for for ADP crl-14326 207 24 each each DET crl-14326 207 25 item item NOUN crl-14326 207 26 in in ADP crl-14326 207 27 the the DET crl-14326 207 28 profile profile NOUN crl-14326 207 29 for for ADP crl-14326 207 30 ( ( PUNCT crl-14326 207 31 1 1 NUM crl-14326 207 32 ) ) PUNCT crl-14326 207 33 all all DET crl-14326 207 34 libraries library NOUN crl-14326 207 35 of of ADP crl-14326 207 36 the the DET crl-14326 207 37 same same ADJ crl-14326 207 38 size size NOUN crl-14326 207 39 ( ( PUNCT crl-14326 207 40 and and CCONJ crl-14326 207 41 type type NOUN crl-14326 207 42 ) ) PUNCT crl-14326 207 43 , , PUNCT crl-14326 207 44 ( ( PUNCT crl-14326 207 45 2 2 X crl-14326 207 46 ) ) PUNCT crl-14326 207 47 the the DET crl-14326 207 48 top top ADV crl-14326 207 49 - - PUNCT crl-14326 207 50 scoring score VERB crl-14326 207 51 library library NOUN crl-14326 207 52 l------------------------------------------------------------------------------322 l------------------------------------------------------------------------------322 PROPN crl-14326 207 53 college college PROPN crl-14326 207 54 & & CCONJ crl-14326 207 55 research research PROPN crl-14326 207 56 libraries library NOUN crl-14326 207 57 in in ADP crl-14326 207 58 that that DET crl-14326 207 59 size size NOUN crl-14326 207 60 group group NOUN crl-14326 207 61 ( ( PUNCT crl-14326 207 62 three three NUM crl-14326 207 63 size size NOUN crl-14326 207 64 groups group NOUN crl-14326 207 65 ) ) PUNCT crl-14326 207 66 , , PUNCT crl-14326 207 67 and and CCONJ crl-14326 207 68 ( ( PUNCT crl-14326 207 69 3 3 X crl-14326 207 70 ) ) PUNCT crl-14326 207 71 all all DET crl-14326 207 72 libraries library NOUN crl-14326 207 73 in in ADP crl-14326 207 74 the the DET crl-14326 207 75 sample sample NOUN crl-14326 207 76 , , PUNCT crl-14326 207 77 based base VERB crl-14326 207 78 upon upon SCONJ crl-14326 207 79 use use NOUN crl-14326 207 80 of of ADP crl-14326 207 81 a a DET crl-14326 207 82 standardized standardized ADJ crl-14326 207 83 form form NOUN crl-14326 207 84 and and CCONJ crl-14326 207 85 sampling sample VERB crl-14326 207 86 strategy strategy NOUN crl-14326 207 87 . . PUNCT crl-14326 208 1 timeliness timeliness NOUN crl-14326 208 2 of of ADP crl-14326 208 3 results result NOUN crl-14326 208 4 zweizig zweizig PROPN crl-14326 208 5 notes note VERB crl-14326 208 6 that that SCONJ crl-14326 208 7 situations situation NOUN crl-14326 208 8 should should AUX crl-14326 208 9 be be AUX crl-14326 208 10 avoided avoid VERB crl-14326 208 11 in in ADP crl-14326 208 12 which which PRON crl-14326 208 13 data data NOUN crl-14326 208 14 arrive arrive VERB crl-14326 208 15 too too ADV crl-14326 208 16 late late ADJ crl-14326 208 17 to to PART crl-14326 208 18 affect affect VERB crl-14326 208 19 decisions decision NOUN crl-14326 208 20 . . PUNCT crl-14326 209 1 75 75 NUM crl-14326 209 2 by by ADP crl-14326 209 3 utilizing utilize VERB crl-14326 209 4 the the DET crl-14326 209 5 technology technology NOUN crl-14326 209 6 of of ADP crl-14326 209 7 computerized computerized ADJ crl-14326 209 8 scanning scanning NOUN crl-14326 209 9 , , PUNCT crl-14326 209 10 the the DET crl-14326 209 11 rtai rtai NOUN crl-14326 209 12 should should AUX crl-14326 209 13 have have VERB crl-14326 209 14 a a DET crl-14326 209 15 turnaround turnaround NOUN crl-14326 209 16 time time NOUN crl-14326 209 17 of of ADP crl-14326 209 18 several several ADJ crl-14326 209 19 weeks week NOUN crl-14326 209 20 at at ADP crl-14326 209 21 the the DET crl-14326 209 22 most most ADJ crl-14326 209 23 . . PUNCT crl-14326 210 1 interpretability interpretability PROPN crl-14326 210 2 shavit shavit PROPN crl-14326 210 3 , , PUNCT crl-14326 210 4 following follow VERB crl-14326 210 5 john john PROPN crl-14326 210 6 van van PROPN crl-14326 210 7 maanen maanen PROPN crl-14326 210 8 , , PUNCT crl-14326 210 9 notes note VERB crl-14326 210 10 that that SCONJ crl-14326 210 11 high high ADJ crl-14326 210 12 technical technical ADJ crl-14326 210 13 sophistication sophistication NOUN crl-14326 210 14 often often ADV crl-14326 210 15 makes make VERB crl-14326 210 16 research research NOUN crl-14326 210 17 results result NOUN crl-14326 210 18 incomprehensible incomprehensible VERB crl-14326 210 19 to to ADP crl-14326 210 20 all all PRON crl-14326 210 21 but but SCONJ crl-14326 210 22 the the DET crl-14326 210 23 highly highly ADV crl-14326 210 24 trained trained ADJ crl-14326 210 25 few few ADJ crl-14326 210 26 . . PUNCT crl-14326 211 1 76 76 NUM crl-14326 211 2 . . PUNCT crl-14326 212 1 brown brown ADJ crl-14326 212 2 notes note NOUN crl-14326 212 3 that that SCONJ crl-14326 212 4 '' '' PUNCT crl-14326 212 5 data datum NOUN crl-14326 212 6 should should AUX crl-14326 212 7 be be AUX crl-14326 212 8 organized organize VERB crl-14326 212 9 into into ADP crl-14326 212 10 a a DET crl-14326 212 11 framework framework NOUN crl-14326 212 12 intelligible intelligible ADJ crl-14326 212 13 to to PART crl-14326 212 14 both both PRON crl-14326 212 15 lay lay VERB crl-14326 212 16 and and CCONJ crl-14326 212 17 library library NOUN crl-14326 212 18 persons person NOUN crl-14326 212 19 . . PUNCT crl-14326 212 20 "77 "77 PUNCT crl-14326 213 1 the the DET crl-14326 213 2 rtai rtai PROPN crl-14326 213 3 reports report NOUN crl-14326 213 4 all all DET crl-14326 213 5 scores score NOUN crl-14326 213 6 in in ADP crl-14326 213 7 terms term NOUN crl-14326 213 8 of of ADP crl-14326 213 9 simple simple ADJ crl-14326 213 10 percentages percentage NOUN crl-14326 213 11 . . PUNCT crl-14326 214 1 thus thus ADV crl-14326 214 2 , , PUNCT crl-14326 214 3 if if SCONJ crl-14326 214 4 a a DET crl-14326 214 5 percentage percentage NOUN crl-14326 214 6 as as ADP crl-14326 214 7 a a DET crl-14326 214 8 criterion criterion NOUN crl-14326 214 9 for for ADP crl-14326 214 10 reference reference NOUN crl-14326 214 11 department department NOUN crl-14326 214 12 performance performance NOUN crl-14326 214 13 were be AUX crl-14326 214 14 to to PART crl-14326 214 15 be be AUX crl-14326 214 16 established establish VERB crl-14326 214 17 in in ADP crl-14326 214 18 the the DET crl-14326 214 19 future future NOUN crl-14326 214 20 , , PUNCT crl-14326 214 21 the the DET crl-14326 214 22 rtai rtai NOUN crl-14326 214 23 could could AUX crl-14326 214 24 be be AUX crl-14326 214 25 used use VERB crl-14326 214 26 as as ADP crl-14326 214 27 a a DET crl-14326 214 28 criterionreferenced criterionreferenced ADJ crl-14326 214 29 instrument instrument NOUN crl-14326 214 30 . . PUNCT crl-14326 215 1 78 78 NUM crl-14326 215 2 mehrens mehren NOUN crl-14326 215 3 and and CCONJ crl-14326 215 4 lehmann lehmann NOUN crl-14326 215 5 note note VERB crl-14326 215 6 that that SCONJ crl-14326 215 7 the the DET crl-14326 215 8 most most ADV crl-14326 215 9 meaningful meaningful ADJ crl-14326 215 10 test test NOUN crl-14326 215 11 should should AUX crl-14326 215 12 be be AUX crl-14326 215 13 related relate VERB crl-14326 215 14 to to ADP crl-14326 215 15 both both DET crl-14326 215 16 norms norm NOUN crl-14326 215 17 and and CCONJ crl-14326 215 18 criteria criterion NOUN crl-14326 215 19 . . PUNCT crl-14326 216 1 79 79 NUM crl-14326 216 2 they they PRON crl-14326 216 3 also also ADV crl-14326 216 4 note note VERB crl-14326 216 5 that that SCONJ crl-14326 216 6 presenting present VERB crl-14326 216 7 a a DET crl-14326 216 8 number number NOUN crl-14326 216 9 of of ADP crl-14326 216 10 scores score NOUN crl-14326 216 11 in in ADP crl-14326 216 12 profile profile ADJ crl-14326 216 13 form form NOUN crl-14326 216 14 , , PUNCT crl-14326 216 15 as as ADP crl-14326 216 16 in in ADP crl-14326 216 17 the the DET crl-14326 216 18 rtat rtat NOUN crl-14326 216 19 is be AUX crl-14326 216 20 a a DET crl-14326 216 21 useful useful ADJ crl-14326 216 22 aid aid NOUN crl-14326 216 23 in in ADP crl-14326 216 24 interpretation interpretation NOUN crl-14326 216 25 . . PUNCT crl-14326 217 1 80 80 NUM crl-14326 217 2 in in ADP crl-14326 217 3 summary summary NOUN crl-14326 217 4 , , PUNCT crl-14326 217 5 the the DET crl-14326 217 6 rtai rtai NOUN crl-14326 217 7 was be AUX crl-14326 217 8 designed design VERB crl-14326 217 9 over over ADP crl-14326 217 10 a a DET crl-14326 217 11 period period NOUN crl-14326 217 12 of of ADP crl-14326 217 13 several several ADJ crl-14326 217 14 years year NOUN crl-14326 217 15 , , PUNCT crl-14326 217 16 utilizing utilize VERB crl-14326 217 17 the the DET crl-14326 217 18 first first ADJ crl-14326 217 19 author author NOUN crl-14326 217 20 's 's PART crl-14326 217 21 own own ADJ crl-14326 217 22 reference reference NOUN crl-14326 217 23 work work NOUN crl-14326 217 24 as as ADP crl-14326 217 25 a a DET crl-14326 217 26 basis basis NOUN crl-14326 217 27 and and CCONJ crl-14326 217 28 in in ADP crl-14326 217 29 consultation consultation NOUN crl-14326 217 30 with with ADP crl-14326 217 31 the the DET crl-14326 217 32 second second ADJ crl-14326 217 33 author author NOUN crl-14326 217 34 with with ADP crl-14326 217 35 regard regard NOUN crl-14326 217 36 to to ADP crl-14326 217 37 measurement measurement NOUN crl-14326 217 38 and and CCONJ crl-14326 217 39 statistical statistical ADJ crl-14326 217 40 questions question NOUN crl-14326 217 41 . . PUNCT crl-14326 218 1 it it PRON crl-14326 218 2 was be AUX crl-14326 218 3 hoped hope VERB crl-14326 218 4 that that SCONJ crl-14326 218 5 the the DET crl-14326 218 6 rt rt NOUN crl-14326 218 7 ai ai VERB crl-14326 218 8 would would AUX crl-14326 218 9 be be AUX crl-14326 218 10 able able ADJ crl-14326 218 11 to to PART crl-14326 218 12 be be AUX crl-14326 218 13 used use VERB crl-14326 218 14 by by ADP crl-14326 218 15 a a DET crl-14326 218 16 library library NOUN crl-14326 218 17 for for ADP crl-14326 218 18 the the DET crl-14326 218 19 following follow VERB crl-14326 218 20 purposes purpose NOUN crl-14326 218 21 : : PUNCT crl-14326 218 22 1 1 X crl-14326 218 23 . . X crl-14326 218 24 to to PART crl-14326 218 25 provide provide VERB crl-14326 218 26 feedback feedback NOUN crl-14326 218 27 from from ADP crl-14326 218 28 the the DET crl-14326 218 29 patron patron NOUN crl-14326 218 30 as as ADP crl-14326 218 31 to to ADP crl-14326 218 32 whether whether SCONJ crl-14326 218 33 his his PRON crl-14326 218 34 or or CCONJ crl-14326 218 35 her her PRON crl-14326 218 36 particular particular ADJ crl-14326 218 37 needs need NOUN crl-14326 218 38 were be AUX crl-14326 218 39 met meet VERB crl-14326 218 40 . . PUNCT crl-14326 219 1 2 2 X crl-14326 219 2 . . X crl-14326 219 3 to to PART crl-14326 219 4 identify identify VERB crl-14326 219 5 factors factor NOUN crl-14326 219 6 associated associate VERB crl-14326 219 7 with with ADP crl-14326 219 8 success success NOUN crl-14326 219 9 or or CCONJ crl-14326 219 10 failure failure NOUN crl-14326 219 11 on on ADP crl-14326 219 12 each each DET crl-14326 219 13 individual individual ADJ crl-14326 219 14 transaction transaction NOUN crl-14326 219 15 . . PUNCT crl-14326 220 1 3 3 X crl-14326 220 2 . . X crl-14326 220 3 to to PART crl-14326 220 4 assess assess VERB crl-14326 220 5 quality quality NOUN crl-14326 220 6 of of ADP crl-14326 220 7 service service NOUN crl-14326 220 8 on on ADP crl-14326 220 9 all all DET crl-14326 220 10 types type NOUN crl-14326 220 11 of of ADP crl-14326 220 12 questions question NOUN crl-14326 220 13 , , PUNCT crl-14326 220 14 rather rather ADV crl-14326 220 15 than than ADP crl-14326 220 16 on on ADP crl-14326 220 17 factual factual ADJ crl-14326 220 18 questions question NOUN crl-14326 220 19 alone alone ADV crl-14326 220 20 . . PUNCT crl-14326 221 1 4 4 X crl-14326 221 2 . . PROPN crl-14326 221 3 to to PART crl-14326 221 4 assess assess VERB crl-14326 221 5 quality quality NOUN crl-14326 221 6 of of ADP crl-14326 221 7 service service NOUN crl-14326 221 8 in in ADP crl-14326 221 9 the the DET crl-14326 221 10 actual actual ADJ crl-14326 221 11 reference reference NOUN crl-14326 221 12 setting setting NOUN crl-14326 221 13 , , PUNCT crl-14326 221 14 using use VERB crl-14326 221 15 the the DET crl-14326 221 16 questions question NOUN crl-14326 221 17 asked ask VERB crl-14326 221 18 by by ADP crl-14326 221 19 a a DET crl-14326 221 20 library library NOUN crl-14326 221 21 's 's PART crl-14326 221 22 own own ADJ crl-14326 221 23 patrons patron NOUN crl-14326 221 24 . . PUNCT crl-14326 222 1 5 5 X crl-14326 222 2 . . X crl-14326 222 3 to to PART crl-14326 222 4 provide provide VERB crl-14326 222 5 feedback feedback NOUN crl-14326 222 6 on on ADP crl-14326 222 7 a a DET crl-14326 222 8 variety variety NOUN crl-14326 222 9 of of ADP crl-14326 222 10 outcomes outcome NOUN crl-14326 222 11 of of ADP crl-14326 222 12 the the DET crl-14326 222 13 reference reference NOUN crl-14326 222 14 transaction transaction NOUN crl-14326 222 15 , , PUNCT crl-14326 222 16 such such ADJ crl-14326 222 17 as as ADP crl-14326 222 18 success success NOUN crl-14326 222 19 ; ; PUNCT crl-14326 222 20 satisfaction satisfaction NOUN crl-14326 222 21 ; ; PUNCT crl-14326 222 22 quality quality NOUN crl-14326 222 23 of of ADP crl-14326 222 24 july july PROPN crl-14326 222 25 1987 1987 NUM crl-14326 222 26 helpfulness helpfulness NOUN crl-14326 222 27 , , PUNCT crl-14326 222 28 courtesy courtesy NOUN crl-14326 222 29 , , PUNCT crl-14326 222 30 etc etc X crl-14326 222 31 . . X crl-14326 222 32 ; ; PUNCT crl-14326 222 33 amount amount NOUN crl-14326 222 34 learned learn VERB crl-14326 222 35 ; ; PUNCT crl-14326 222 36 quality quality NOUN crl-14326 222 37 of of ADP crl-14326 222 38 communication communication NOUN crl-14326 222 39 and and CCONJ crl-14326 222 40 the the DET crl-14326 222 41 interview interview NOUN crl-14326 222 42 . . PUNCT crl-14326 223 1 6 6 X crl-14326 223 2 . . X crl-14326 223 3 to to PART crl-14326 223 4 compare compare VERB crl-14326 223 5 other other ADJ crl-14326 223 6 factors factor NOUN crl-14326 223 7 , , PUNCT crl-14326 223 8 as as ADV crl-14326 223 9 well well ADV crl-14326 223 10 as as ADP crl-14326 223 11 success success NOUN crl-14326 223 12 , , PUNCT crl-14326 223 13 with with ADP crl-14326 223 14 other other ADJ crl-14326 223 15 libraries library NOUN crl-14326 223 16 of of ADP crl-14326 223 17 the the DET crl-14326 223 18 same same ADJ crl-14326 223 19 size size NOUN crl-14326 223 20 and and CCONJ crl-14326 223 21 type type NOUN crl-14326 223 22 . . PUNCT crl-14326 224 1 7 7 X crl-14326 224 2 . . X crl-14326 224 3 to to PART crl-14326 224 4 provide provide VERB crl-14326 224 5 feedback feedback NOUN crl-14326 224 6 to to ADP crl-14326 224 7 those those PRON crl-14326 224 8 in in ADP crl-14326 224 9 charge charge NOUN crl-14326 224 10 from from ADP crl-14326 224 11 librarians librarian NOUN crl-14326 224 12 on on ADP crl-14326 224 13 factors factor NOUN crl-14326 224 14 that that PRON crl-14326 224 15 they they PRON crl-14326 224 16 report report VERB crl-14326 224 17 as as ADP crl-14326 224 18 having having AUX crl-14326 224 19 hindered hinder VERB crl-14326 224 20 their their PRON crl-14326 224 21 efforts effort NOUN crl-14326 224 22 on on ADP crl-14326 224 23 a a DET crl-14326 224 24 particular particular ADJ crl-14326 224 25 transaction transaction NOUN crl-14326 224 26 . . PUNCT crl-14326 225 1 pilot pilot NOUN crl-14326 225 2 - - PUNCT crl-14326 225 3 testing testing NOUN crl-14326 225 4 the the DET crl-14326 225 5 reference reference NOUN crl-14326 225 6 transaction transaction NOUN crl-14326 225 7 assessment assessment NOUN crl-14326 225 8 instrument instrument NOUN crl-14326 225 9 ( ( PUNCT crl-14326 225 10 rtai rtai NOUN crl-14326 225 11 ) ) PUNCT crl-14326 225 12 in in ADP crl-14326 225 13 order order NOUN crl-14326 225 14 to to PART crl-14326 225 15 evaluate evaluate VERB crl-14326 225 16 the the DET crl-14326 225 17 reference reference NOUN crl-14326 225 18 transaction transaction NOUN crl-14326 225 19 assessment assessment NOUN crl-14326 225 20 instrument instrument NOUN crl-14326 225 21 and and CCONJ crl-14326 225 22 its its PRON crl-14326 225 23 proposed propose VERB crl-14326 225 24 method method NOUN crl-14326 225 25 of of ADP crl-14326 225 26 utilization utilization NOUN crl-14326 225 27 , , PUNCT crl-14326 225 28 heads head NOUN crl-14326 225 29 of of ADP crl-14326 225 30 reference reference NOUN crl-14326 225 31 departments department NOUN crl-14326 225 32 across across ADP crl-14326 225 33 the the DET crl-14326 225 34 country country NOUN crl-14326 225 35 were be AUX crl-14326 225 36 asked ask VERB crl-14326 225 37 to to PART crl-14326 225 38 volunteer volunteer VERB crl-14326 225 39 in in ADP crl-14326 225 40 a a DET crl-14326 225 41 pilot pilot NOUN crl-14326 225 42 - - PUNCT crl-14326 225 43 test test NOUN crl-14326 225 44 of of ADP crl-14326 225 45 the the DET crl-14326 225 46 procedure procedure NOUN crl-14326 225 47 . . PUNCT crl-14326 226 1 of of ADP crl-14326 226 2 the the DET crl-14326 226 3 libraries library NOUN crl-14326 226 4 volunteering volunteer VERB crl-14326 226 5 to to PART crl-14326 226 6 participate participate VERB crl-14326 226 7 in in ADP crl-14326 226 8 this this DET crl-14326 226 9 pilot pilot NOUN crl-14326 226 10 test test NOUN crl-14326 226 11 , , PUNCT crl-14326 226 12 one one NUM crl-14326 226 13 public public NOUN crl-14326 226 14 and and CCONJ crl-14326 226 15 17 17 NUM crl-14326 226 16 academic academic ADJ crl-14326 226 17 libraries library NOUN crl-14326 226 18 were be AUX crl-14326 226 19 selected select VERB crl-14326 226 20 in in ADP crl-14326 226 21 order order NOUN crl-14326 226 22 to to PART crl-14326 226 23 vary vary VERB crl-14326 226 24 as as ADV crl-14326 226 25 much much ADV crl-14326 226 26 as as ADP crl-14326 226 27 possible possible ADJ crl-14326 226 28 the the DET crl-14326 226 29 range range NOUN crl-14326 226 30 of of ADP crl-14326 226 31 institutional institutional ADJ crl-14326 226 32 contexts context NOUN crl-14326 226 33 in in ADP crl-14326 226 34 which which PRON crl-14326 226 35 the the DET crl-14326 226 36 assessment assessment NOUN crl-14326 226 37 scheme scheme NOUN crl-14326 226 38 would would AUX crl-14326 226 39 be be AUX crl-14326 226 40 used use VERB crl-14326 226 41 . . PUNCT crl-14326 227 1 these these DET crl-14326 227 2 18 18 NUM crl-14326 227 3 libraries library NOUN crl-14326 227 4 ranged range VERB crl-14326 227 5 in in ADP crl-14326 227 6 collection collection NOUN crl-14326 227 7 sizes size NOUN crl-14326 227 8 from from ADP crl-14326 227 9 56,000 56,000 NUM crl-14326 227 10 to to PART crl-14326 227 11 4 4 NUM crl-14326 227 12 million million NUM crl-14326 227 13 volumes volume NOUN crl-14326 227 14 and and CCONJ crl-14326 227 15 included include VERB crl-14326 227 16 both both PRON crl-14326 227 17 publicly publicly ADV crl-14326 227 18 and and CCONJ crl-14326 227 19 privately privately ADV crl-14326 227 20 funded fund VERB crl-14326 227 21 institutions institution NOUN crl-14326 227 22 located locate VERB crl-14326 227 23 in in ADP crl-14326 227 24 regions region NOUN crl-14326 227 25 of of ADP crl-14326 227 26 the the DET crl-14326 227 27 country country NOUN crl-14326 227 28 from from ADP crl-14326 227 29 california california PROPN crl-14326 227 30 to to ADP crl-14326 227 31 new new PROPN crl-14326 227 32 england england PROPN crl-14326 227 33 . . PUNCT crl-14326 228 1 also also ADV crl-14326 228 2 included include VERB crl-14326 228 3 in in ADP crl-14326 228 4 these these DET crl-14326 228 5 17 17 NUM crl-14326 228 6 academic academic ADJ crl-14326 228 7 libraries library NOUN crl-14326 228 8 were be AUX crl-14326 228 9 one one NUM crl-14326 228 10 medical medical ADJ crl-14326 228 11 school school NOUN crl-14326 228 12 and and CCONJ crl-14326 228 13 one one NUM crl-14326 228 14 undergraduate undergraduate NOUN crl-14326 228 15 library library NOUN crl-14326 228 16 . . PUNCT crl-14326 229 1 because because SCONJ crl-14326 229 2 of of ADP crl-14326 229 3 the the DET crl-14326 229 4 particular particular ADJ crl-14326 229 5 natures nature NOUN crl-14326 229 6 of of ADP crl-14326 229 7 the the DET crl-14326 229 8 public public ADJ crl-14326 229 9 , , PUNCT crl-14326 229 10 undergraduate undergraduate NOUN crl-14326 229 11 , , PUNCT crl-14326 229 12 and and CCONJ crl-14326 229 13 medical medical ADJ crl-14326 229 14 libraries library NOUN crl-14326 229 15 , , PUNCT crl-14326 229 16 it it PRON crl-14326 229 17 was be AUX crl-14326 229 18 decided decide VERB crl-14326 229 19 to to PART crl-14326 229 20 eliminate eliminate VERB crl-14326 229 21 them they PRON crl-14326 229 22 from from ADP crl-14326 229 23 the the DET crl-14326 229 24 results result NOUN crl-14326 229 25 presented present VERB crl-14326 229 26 here here ADV crl-14326 229 27 . . PUNCT crl-14326 230 1 thus thus ADV crl-14326 230 2 , , PUNCT crl-14326 230 3 the the DET crl-14326 230 4 data datum NOUN crl-14326 230 5 presented present VERB crl-14326 230 6 in in ADP crl-14326 230 7 the the DET crl-14326 230 8 remainder remainder NOUN crl-14326 230 9 of of ADP crl-14326 230 10 this this DET crl-14326 230 11 paper paper NOUN crl-14326 230 12 are be AUX crl-14326 230 13 restricted restrict VERB crl-14326 230 14 to to ADP crl-14326 230 15 the the DET crl-14326 230 16 15 15 NUM crl-14326 230 17 academic academic ADJ crl-14326 230 18 library library NOUN crl-14326 230 19 reference reference NOUN crl-14326 230 20 departments department NOUN crl-14326 230 21 contained contain VERB crl-14326 230 22 in in ADP crl-14326 230 23 our our PRON crl-14326 230 24 sample sample NOUN crl-14326 230 25 and and CCONJ crl-14326 230 26 described describe VERB crl-14326 230 27 below below ADV crl-14326 230 28 in in ADP crl-14326 230 29 table table NOUN crl-14326 230 30 1 1 NUM crl-14326 230 31 . . PUNCT crl-14326 231 1 each each DET crl-14326 231 2 library library NOUN crl-14326 231 3 received receive VERB crl-14326 231 4 a a DET crl-14326 231 5 packet packet NOUN crl-14326 231 6 of of ADP crl-14326 231 7 50 50 NUM crl-14326 231 8 forms form NOUN crl-14326 231 9 for for ADP crl-14326 231 10 reference reference NOUN crl-14326 231 11 questions question NOUN crl-14326 231 12 and and CCONJ crl-14326 231 13 50 50 NUM crl-14326 231 14 forms form NOUN crl-14326 231 15 for for ADP crl-14326 231 16 directional directional ADJ crl-14326 231 17 questions question NOUN crl-14326 231 18 , , PUNCT crl-14326 231 19 plus plus CCONJ crl-14326 231 20 detailed detailed ADJ crl-14326 231 21 instructions instruction NOUN crl-14326 231 22 . . PUNCT crl-14326 232 1 reference reference NOUN crl-14326 232 2 forms form NOUN crl-14326 232 3 consisted consist VERB crl-14326 232 4 of of ADP crl-14326 232 5 a a DET crl-14326 232 6 checklist checklist NOUN crl-14326 232 7 to to PART crl-14326 232 8 be be AUX crl-14326 232 9 marked mark VERB crl-14326 232 10 by by ADP crl-14326 232 11 the the DET crl-14326 232 12 reference reference NOUN crl-14326 232 13 staff staff NOUN crl-14326 232 14 member member NOUN crl-14326 232 15 for for ADP crl-14326 232 16 each each DET crl-14326 232 17 question question NOUN crl-14326 232 18 and and CCONJ crl-14326 232 19 a a DET crl-14326 232 20 tear tear NOUN crl-14326 232 21 - - PUNCT crl-14326 232 22 off off ADP crl-14326 232 23 sheet sheet NOUN crl-14326 232 24 to to PART crl-14326 232 25 be be AUX crl-14326 232 26 marked mark VERB crl-14326 232 27 by by ADP crl-14326 232 28 the the DET crl-14326 232 29 patron patron NOUN crl-14326 232 30 for for ADP crl-14326 232 31 the the DET crl-14326 232 32 same same ADJ crl-14326 232 33 question question NOUN crl-14326 232 34 . . PUNCT crl-14326 233 1 the the DET crl-14326 233 2 two two NUM crl-14326 233 3 forms form NOUN crl-14326 233 4 were be AUX crl-14326 233 5 machine machine NOUN crl-14326 233 6 coded code VERB crl-14326 233 7 so so SCONJ crl-14326 233 8 that that SCONJ crl-14326 233 9 librarian librarian ADJ crl-14326 233 10 and and CCONJ crl-14326 233 11 patron patron NOUN crl-14326 233 12 responses response NOUN crl-14326 233 13 could could AUX crl-14326 233 14 be be AUX crl-14326 233 15 matched match VERB crl-14326 233 16 after after SCONJ crl-14326 233 17 the the DET crl-14326 233 18 forms form NOUN crl-14326 233 19 were be AUX crl-14326 233 20 separated separate VERB crl-14326 233 21 . . PUNCT crl-14326 234 1 a a DET crl-14326 234 2 copy copy NOUN crl-14326 234 3 of of ADP crl-14326 234 4 the the DET crl-14326 234 5 assessment assessment NOUN crl-14326 234 6 instrument instrument NOUN crl-14326 234 7 appears appear VERB crl-14326 234 8 as as SCONJ crl-14326 234 9 appendix appendix PROPN crl-14326 234 10 a. a. PROPN crl-14326 234 11 each each DET crl-14326 234 12 library library PROPN crl-14326 234 13 was be AUX crl-14326 234 14 instructed instruct VERB crl-14326 234 15 to to PART crl-14326 234 16 adminisi adminisi VERB crl-14326 234 17 1 1 NUM crl-14326 234 18 development development NOUN crl-14326 234 19 and and CCONJ crl-14326 234 20 testing test VERB crl-14326 234 21 323 323 NUM crl-14326 234 22 table table NOUN crl-14326 234 23 1 1 NUM crl-14326 234 24 characteidsticsoflidrarrns characteidsticsoflidrarrn NOUN crl-14326 234 25 participating participate VERB crl-14326 234 26 in in ADP crl-14326 234 27 pilot pilot NOUN crl-14326 234 28 test test NOUN crl-14326 234 29 collection collection NOUN crl-14326 234 30 size size NOUN crl-14326 234 31 publicly publicly ADV crl-14326 234 32 funded fund VERB crl-14326 234 33 privately privately ADV crl-14326 234 34 funded fund VERB crl-14326 234 35 total total ADJ crl-14326 234 36 number number NOUN crl-14326 234 37 of of ADP crl-14326 234 38 transactions transaction NOUN crl-14326 234 39 small small ADJ crl-14326 234 40 500,000 500,000 NUM crl-14326 234 41 vols vol NOUN crl-14326 234 42 . . PUNCT crl-14326 235 1 1 1 NUM crl-14326 235 2 3 3 NUM crl-14326 235 3 138 138 NUM crl-14326 235 4 ter ter NOUN crl-14326 235 5 the the DET crl-14326 235 6 forms form NOUN crl-14326 235 7 on on ADP crl-14326 235 8 a a DET crl-14326 235 9 typical typical ADJ crl-14326 235 10 day day NOUN crl-14326 235 11 in in ADP crl-14326 235 12 the the DET crl-14326 235 13 autumn autumn NOUN crl-14326 235 14 quarter quarter NOUN crl-14326 235 15 and and CCONJ crl-14326 235 16 to to PART crl-14326 235 17 record record VERB crl-14326 235 18 each each DET crl-14326 235 19 transaction transaction NOUN crl-14326 235 20 until until SCONJ crl-14326 235 21 all all DET crl-14326 235 22 50 50 NUM crl-14326 235 23 forms form NOUN crl-14326 235 24 were be AUX crl-14326 235 25 administered administer VERB crl-14326 235 26 . . PUNCT crl-14326 236 1 after after SCONJ crl-14326 236 2 a a DET crl-14326 236 3 request request NOUN crl-14326 236 4 for for ADP crl-14326 236 5 assistance assistance NOUN crl-14326 236 6 had have AUX crl-14326 236 7 been be AUX crl-14326 236 8 made make VERB crl-14326 236 9 , , PUNCT crl-14326 236 10 the the DET crl-14326 236 11 patron patron NOUN crl-14326 236 12 was be AUX crl-14326 236 13 informed inform VERB crl-14326 236 14 that that SCONJ crl-14326 236 15 the the DET crl-14326 236 16 reference reference NOUN crl-14326 236 17 department department NOUN crl-14326 236 18 was be AUX crl-14326 236 19 conducting conduct VERB crl-14326 236 20 a a DET crl-14326 236 21 survey survey NOUN crl-14326 236 22 and and CCONJ crl-14326 236 23 was be AUX crl-14326 236 24 asked ask VERB crl-14326 236 25 to to PART crl-14326 236 26 fill fill VERB crl-14326 236 27 out out ADP crl-14326 236 28 a a DET crl-14326 236 29 brief brief ADJ crl-14326 236 30 checklist checklist NOUN crl-14326 236 31 at at ADP crl-14326 236 32 a a DET crl-14326 236 33 later later ADJ crl-14326 236 34 time time NOUN crl-14326 236 35 and and CCONJ crl-14326 236 36 deposit deposit VERB crl-14326 236 37 the the DET crl-14326 236 38 completed complete VERB crl-14326 236 39 form form NOUN crl-14326 236 40 in in ADP crl-14326 236 41 a a DET crl-14326 236 42 labeled label VERB crl-14326 236 43 container container NOUN crl-14326 236 44 some some DET crl-14326 236 45 distance distance NOUN crl-14326 236 46 away away ADV crl-14326 236 47 . . PUNCT crl-14326 237 1 the the DET crl-14326 237 2 patron patron NOUN crl-14326 237 3 portion portion NOUN crl-14326 237 4 of of ADP crl-14326 237 5 the the DET crl-14326 237 6 form form NOUN crl-14326 237 7 was be AUX crl-14326 237 8 then then ADV crl-14326 237 9 tom tom PROPN crl-14326 237 10 off off ADP crl-14326 237 11 and and CCONJ crl-14326 237 12 given give VERB crl-14326 237 13 to to ADP crl-14326 237 14 the the DET crl-14326 237 15 patron patron NOUN crl-14326 237 16 . . PUNCT crl-14326 238 1 the the DET crl-14326 238 2 staff staff NOUN crl-14326 238 3 member member NOUN crl-14326 238 4 noted note VERB crl-14326 238 5 the the DET crl-14326 238 6 question question NOUN crl-14326 238 7 in in ADP crl-14326 238 8 the the DET crl-14326 238 9 upper upper ADJ crl-14326 238 10 right right ADJ crl-14326 238 11 - - PUNCT crl-14326 238 12 hand hand NOUN crl-14326 238 13 corner corner NOUN crl-14326 238 14 of of ADP crl-14326 238 15 the the DET crl-14326 238 16 librarian librarian NOUN crl-14326 238 17 's 's PART crl-14326 238 18 form form NOUN crl-14326 238 19 and and CCONJ crl-14326 238 20 completed complete VERB crl-14326 238 21 the the DET crl-14326 238 22 rest rest NOUN crl-14326 238 23 of of ADP crl-14326 238 24 the the DET crl-14326 238 25 items item NOUN crl-14326 238 26 on on ADP crl-14326 238 27 the the DET crl-14326 238 28 form form NOUN crl-14326 238 29 as as ADV crl-14326 238 30 soon soon ADV crl-14326 238 31 as as ADP crl-14326 238 32 possible possible ADJ crl-14326 238 33 after after SCONJ crl-14326 238 34 the the DET crl-14326 238 35 transaction transaction NOUN crl-14326 238 36 had have AUX crl-14326 238 37 been be AUX crl-14326 238 38 completed complete VERB crl-14326 238 39 . . PUNCT crl-14326 239 1 81 81 NUM crl-14326 239 2 upon upon SCONJ crl-14326 239 3 completion completion NOUN crl-14326 239 4 of of ADP crl-14326 239 5 the the DET crl-14326 239 6 50 50 NUM crl-14326 239 7 forms form NOUN crl-14326 239 8 , , PUNCT crl-14326 239 9 librarian librarian ADJ crl-14326 239 10 and and CCONJ crl-14326 239 11 patron patron NOUN crl-14326 239 12 forms form NOUN crl-14326 239 13 were be AUX crl-14326 239 14 collected collect VERB crl-14326 239 15 and and CCONJ crl-14326 239 16 mailed mail VERB crl-14326 239 17 to to ADP crl-14326 239 18 the the DET crl-14326 239 19 ohio ohio PROPN crl-14326 239 20 state state PROPN crl-14326 239 21 university university PROPN crl-14326 239 22 . . PUNCT crl-14326 240 1 the the DET crl-14326 240 2 forms form NOUN crl-14326 240 3 were be AUX crl-14326 240 4 computer computer NOUN crl-14326 240 5 scanned scan VERB crl-14326 240 6 , , PUNCT crl-14326 240 7 and and CCONJ crl-14326 240 8 data datum NOUN crl-14326 240 9 were be AUX crl-14326 240 10 read read VERB crl-14326 240 11 onto onto ADP crl-14326 240 12 magnetic magnetic ADJ crl-14326 240 13 tapes tape NOUN crl-14326 240 14 . . PUNCT crl-14326 241 1 the the DET crl-14326 241 2 computer computer NOUN crl-14326 241 3 also also ADV crl-14326 241 4 matched match VERB crl-14326 241 5 serial serial ADJ crl-14326 241 6 numbers number NOUN crl-14326 241 7 from from ADP crl-14326 241 8 the the DET crl-14326 241 9 librarian librarian ADJ crl-14326 241 10 and and CCONJ crl-14326 241 11 patron patron NOUN crl-14326 241 12 forms form NOUN crl-14326 241 13 so so SCONJ crl-14326 241 14 that that SCONJ crl-14326 241 15 both both DET crl-14326 241 16 halves half NOUN crl-14326 241 17 of of ADP crl-14326 241 18 the the DET crl-14326 241 19 transaction transaction NOUN crl-14326 241 20 could could AUX crl-14326 241 21 be be AUX crl-14326 241 22 reunited reunite VERB crl-14326 241 23 . . PUNCT crl-14326 242 1 return return NOUN crl-14326 242 2 rate rate NOUN crl-14326 242 3 in in ADP crl-14326 242 4 the the DET crl-14326 242 5 15 15 NUM crl-14326 242 6 participating participate VERB crl-14326 242 7 libraries library NOUN crl-14326 242 8 , , PUNCT crl-14326 242 9 88.46 88.46 NUM crl-14326 242 10 % % NOUN crl-14326 242 11 of of ADP crl-14326 242 12 all all DET crl-14326 242 13 forms form NOUN crl-14326 242 14 given give VERB crl-14326 242 15 out out ADP crl-14326 242 16 were be AUX crl-14326 242 17 returned return VERB crl-14326 242 18 . . PUNCT crl-14326 243 1 the the DET crl-14326 243 2 number number NOUN crl-14326 243 3 of of ADP crl-14326 243 4 transactions transaction NOUN crl-14326 243 5 per per ADP crl-14326 243 6 library library NOUN crl-14326 243 7 for for ADP crl-14326 243 8 which which PRON crl-14326 243 9 both both CCONJ crl-14326 243 10 the the DET crl-14326 243 11 patron patron NOUN crl-14326 243 12 and and CCONJ crl-14326 243 13 librarian librarian ADJ crl-14326 243 14 halves half NOUN crl-14326 243 15 of of ADP crl-14326 243 16 the the DET crl-14326 243 17 form form NOUN crl-14326 243 18 were be AUX crl-14326 243 19 returned return VERB crl-14326 243 20 ranged range VERB crl-14326 243 21 from from ADP crl-14326 243 22 a a DET crl-14326 243 23 low low NOUN crl-14326 243 24 of of ADP crl-14326 243 25 80 80 NUM crl-14326 243 26 % % NOUN crl-14326 243 27 to to ADP crl-14326 243 28 a a DET crl-14326 243 29 high high NOUN crl-14326 243 30 of of ADP crl-14326 243 31 97.67 97.67 NUM crl-14326 243 32 % % NOUN crl-14326 243 33 . . PUNCT crl-14326 244 1 reliability reliability NOUN crl-14326 244 2 reliability reliability NOUN crl-14326 244 3 of of ADP crl-14326 244 4 measures measure NOUN crl-14326 244 5 , , PUNCT crl-14326 244 6 the the DET crl-14326 244 7 degree degree NOUN crl-14326 244 8 to to PART crl-14326 244 9 which which DET crl-14326 244 10 replication replication NOUN crl-14326 244 11 of of ADP crl-14326 244 12 measurement measurement NOUN crl-14326 244 13 yields yield NOUN crl-14326 244 14 the the DET crl-14326 244 15 same same ADJ crl-14326 244 16 result result NOUN crl-14326 244 17 , , PUNCT crl-14326 244 18 is be AUX crl-14326 244 19 a a DET crl-14326 244 20 key key ADJ crl-14326 244 21 concern concern NOUN crl-14326 244 22 in in ADP crl-14326 244 23 the the DET crl-14326 244 24 formation formation NOUN crl-14326 244 25 of of ADP crl-14326 244 26 any any DET crl-14326 244 27 measuring measure VERB crl-14326 244 28 instrument instrument NOUN crl-14326 244 29 . . PUNCT crl-14326 245 1 by by ADP crl-14326 245 2 definition definition NOUN crl-14326 245 3 , , PUNCT crl-14326 245 4 the the DET crl-14326 245 5 best good ADJ crl-14326 245 6 way way NOUN crl-14326 245 7 to to PART crl-14326 245 8 obtain obtain VERB crl-14326 245 9 an an DET crl-14326 245 10 estimate estimate NOUN crl-14326 245 11 of of ADP crl-14326 245 12 the the DET crl-14326 245 13 reliability reliability NOUN crl-14326 245 14 of of ADP crl-14326 245 15 an an DET crl-14326 245 16 instrument instrument NOUN crl-14326 245 17 is be AUX crl-14326 245 18 via via ADP crl-14326 245 19 the the DET crl-14326 245 20 test test NOUN crl-14326 245 21 - - PUNCT crl-14326 245 22 retest retest ADJ crl-14326 245 23 method method NOUN crl-14326 245 24 . . PUNCT crl-14326 246 1 because because SCONJ crl-14326 246 2 of of ADP crl-14326 246 3 the the DET crl-14326 246 4 medium medium ADJ crl-14326 246 5 500,000 500,000 NUM crl-14326 246 6 - - SYM crl-14326 246 7 1,000,000 1,000,000 NUM crl-14326 246 8 vols vol NOUN crl-14326 246 9 . . PUNCT crl-14326 247 1 4 4 NUM crl-14326 247 2 1 1 NUM crl-14326 247 3 179 179 NUM crl-14326 247 4 large large ADJ crl-14326 247 5 1,000,000 1,000,000 NUM crl-14326 247 6 vols vol NOUN crl-14326 247 7 . . PUNCT crl-14326 248 1 4 4 NUM crl-14326 248 2 2 2 NUM crl-14326 248 3 214 214 NUM crl-14326 248 4 time time NOUN crl-14326 248 5 and and CCONJ crl-14326 248 6 costs cost NOUN crl-14326 248 7 involved involve VERB crl-14326 248 8 in in ADP crl-14326 248 9 conducting conduct VERB crl-14326 248 10 such such DET crl-14326 248 11 a a DET crl-14326 248 12 study study NOUN crl-14326 248 13 with with ADP crl-14326 248 14 the the DET crl-14326 248 15 reference reference NOUN crl-14326 248 16 transaction transaction NOUN crl-14326 248 17 assessment assessment NOUN crl-14326 248 18 instrument instrument NOUN crl-14326 248 19 , , PUNCT crl-14326 248 20 an an DET crl-14326 248 21 alternate alternate ADJ crl-14326 248 22 approach approach NOUN crl-14326 248 23 to to ADP crl-14326 248 24 estimating estimate VERB crl-14326 248 25 the the DET crl-14326 248 26 instrument instrument NOUN crl-14326 248 27 's 's PART crl-14326 248 28 reliability reliability NOUN crl-14326 248 29 was be AUX crl-14326 248 30 employed employ VERB crl-14326 248 31 : : PUNCT crl-14326 248 32 an an DET crl-14326 248 33 analysis analysis NOUN crl-14326 248 34 of of ADP crl-14326 248 35 the the DET crl-14326 248 36 intercorrelation intercorrelation NOUN crl-14326 248 37 of of ADP crl-14326 248 38 multiple multiple ADJ crl-14326 248 39 , , PUNCT crl-14326 248 40 parallel parallel ADJ crl-14326 248 41 measures measure NOUN crl-14326 248 42 . . PUNCT crl-14326 249 1 to to ADP crl-14326 249 2 this this DET crl-14326 249 3 end end NOUN crl-14326 249 4 , , PUNCT crl-14326 249 5 the the DET crl-14326 249 6 reference reference NOUN crl-14326 249 7 transaction transaction NOUN crl-14326 249 8 assessment assessment NOUN crl-14326 249 9 instrument instrument NOUN crl-14326 249 10 was be AUX crl-14326 249 11 partitioned partition VERB crl-14326 249 12 into into ADP crl-14326 249 13 a a DET crl-14326 249 14 set set NOUN crl-14326 249 15 of of ADP crl-14326 249 16 35 35 NUM crl-14326 249 17 variables variable NOUN crl-14326 249 18 that that PRON crl-14326 249 19 appeared appear VERB crl-14326 249 20 to to PART crl-14326 249 21 be be AUX crl-14326 249 22 distinct distinct ADJ crl-14326 249 23 measures measure NOUN crl-14326 249 24 of of ADP crl-14326 249 25 the the DET crl-14326 249 26 quality quality NOUN crl-14326 249 27 of of ADP crl-14326 249 28 library library NOUN crl-14326 249 29 reference reference NOUN crl-14326 249 30 service service PROPN crl-14326 249 31 . . PUNCT crl-14326 250 1 the the DET crl-14326 250 2 definitions definition NOUN crl-14326 250 3 of of ADP crl-14326 250 4 these these DET crl-14326 250 5 35 35 NUM crl-14326 250 6 variables variable NOUN crl-14326 250 7 are be AUX crl-14326 250 8 found find VERB crl-14326 250 9 in in ADP crl-14326 250 10 appendix appendix PROPN crl-14326 250 11 b b PROPN crl-14326 250 12 , , PUNCT crl-14326 250 13 along along ADP crl-14326 250 14 with with ADP crl-14326 250 15 the the DET crl-14326 250 16 method method NOUN crl-14326 250 17 of of ADP crl-14326 250 18 their their PRON crl-14326 250 19 quantification quantification NOUN crl-14326 250 20 . . PUNCT crl-14326 251 1 variables variable NOUN crl-14326 251 2 whose whose DET crl-14326 251 3 manner manner NOUN crl-14326 251 4 of of ADP crl-14326 251 5 quantification quantification NOUN crl-14326 251 6 was be AUX crl-14326 251 7 expected expect VERB crl-14326 251 8 to to PART crl-14326 251 9 correlate correlate VERB crl-14326 251 10 negatively negatively ADV crl-14326 251 11 with with ADP crl-14326 251 12 quality quality NOUN crl-14326 251 13 of of ADP crl-14326 251 14 library library NOUN crl-14326 251 15 reference reference NOUN crl-14326 251 16 service service NOUN crl-14326 251 17 were be AUX crl-14326 251 18 inverted invert VERB crl-14326 251 19 to to PART crl-14326 251 20 correlate correlate VERB crl-14326 251 21 positively positively ADV crl-14326 251 22 . . PUNCT crl-14326 252 1 in in ADP crl-14326 252 2 addition addition NOUN crl-14326 252 3 , , PUNCT crl-14326 252 4 examination examination NOUN crl-14326 252 5 of of ADP crl-14326 252 6 the the DET crl-14326 252 7 distributions distribution NOUN crl-14326 252 8 of of ADP crl-14326 252 9 the the DET crl-14326 252 10 variables variable NOUN crl-14326 252 11 derived derive VERB crl-14326 252 12 from from ADP crl-14326 252 13 the the DET crl-14326 252 14 531 531 NUM crl-14326 252 15 responses response NOUN crl-14326 252 16 in in ADP crl-14326 252 17 our our PRON crl-14326 252 18 sample sample NOUN crl-14326 252 19 revealed reveal VERB crl-14326 252 20 that that SCONJ crl-14326 252 21 several several ADJ crl-14326 252 22 of of ADP crl-14326 252 23 them they PRON crl-14326 252 24 were be AUX crl-14326 252 25 skewed skew VERB crl-14326 252 26 with with ADP crl-14326 252 27 respect respect NOUN crl-14326 252 28 to to ADP crl-14326 252 29 a a DET crl-14326 252 30 normal normal ADJ crl-14326 252 31 distribution distribution NOUN crl-14326 252 32 ( ( PUNCT crl-14326 252 33 that that ADV crl-14326 252 34 is is ADV crl-14326 252 35 , , PUNCT crl-14326 252 36 the the DET crl-14326 252 37 bell bell NOUN crl-14326 252 38 - - PUNCT crl-14326 252 39 shaped shape VERB crl-14326 252 40 curve curve NOUN crl-14326 252 41 ) ) PUNCT crl-14326 252 42 . . PUNCT crl-14326 253 1 these these DET crl-14326 253 2 variables variable NOUN crl-14326 253 3 were be AUX crl-14326 253 4 transformed transform VERB crl-14326 253 5 to to PART crl-14326 253 6 make make VERB crl-14326 253 7 the the DET crl-14326 253 8 shape shape NOUN crl-14326 253 9 of of ADP crl-14326 253 10 their their PRON crl-14326 253 11 distributions distribution NOUN crl-14326 253 12 more more ADV crl-14326 253 13 closely closely ADV crl-14326 253 14 conform conform VERB crl-14326 253 15 to to ADP crl-14326 253 16 a a DET crl-14326 253 17 normal normal ADJ crl-14326 253 18 distribution distribution NOUN crl-14326 253 19 . . PUNCT crl-14326 254 1 after after ADP crl-14326 254 2 performing perform VERB crl-14326 254 3 some some DET crl-14326 254 4 necessary necessary ADJ crl-14326 254 5 modifications modification NOUN crl-14326 254 6 , , PUNCT crl-14326 254 7 pearson pearson PROPN crl-14326 254 8 zero zero NUM crl-14326 254 9 - - PUNCT crl-14326 254 10 order order NOUN crl-14326 254 11 product product NOUN crl-14326 254 12 - - PUNCT crl-14326 254 13 moment moment NOUN crl-14326 254 14 correlations correlation NOUN crl-14326 254 15 were be AUX crl-14326 254 16 computed compute VERB crl-14326 254 17 for for ADP crl-14326 254 18 each each DET crl-14326 254 19 pair pair NOUN crl-14326 254 20 of of ADP crl-14326 254 21 these these DET crl-14326 254 22 35 35 NUM crl-14326 254 23 variables variable NOUN crl-14326 254 24 . . PUNCT crl-14326 255 1 the the DET crl-14326 255 2 resulting result VERB crl-14326 255 3 correlation correlation NOUN crl-14326 255 4 matrix matrix NOUN crl-14326 255 5 appears appear VERB crl-14326 255 6 as as ADP crl-14326 255 7 ~igure ~igure NUM crl-14326 255 8 1 1 NUM crl-14326 255 9 . . PUNCT crl-14326 255 10 as as ADP crl-14326 255 11 an an DET crl-14326 255 12 initial initial ADJ crl-14326 255 13 measure measure NOUN crl-14326 255 14 of of ADP crl-14326 255 15 the the DET crl-14326 255 16 instrument instrument NOUN crl-14326 255 17 's 's PART crl-14326 255 18 reliability reliability NOUN crl-14326 255 19 . . PUNCT crl-14326 256 1 cronbach cronbach PROPN crl-14326 256 2 ' ' PUNCT crl-14326 256 3 s s PART crl-14326 256 4 alpha alpha NOUN crl-14326 256 5 , , PUNCT crl-14326 256 6 a a DET crl-14326 256 7 commonly commonly ADV crl-14326 256 8 used use VERB crl-14326 256 9 estimator estimator NOUN crl-14326 256 10 of of ADP crl-14326 256 11 reliability reliability NOUN crl-14326 256 12 , , PUNCT crl-14326 256 13 was be AUX crl-14326 256 14 computed compute VERB crl-14326 256 15 . . PUNCT crl-14326 257 1 82 82 NUM crl-14326 257 2 cronbach cronbach PROPN crl-14326 257 3 's be AUX crl-14326 257 4 a a DET crl-14326 257 5 = = X crl-14326 257 6 ne11+(n-1)e ne11+(n-1)e PROPN crl-14326 257 7 , , PUNCT crl-14326 257 8 where where SCONJ crl-14326 257 9 e e PROPN crl-14326 257 10 is be AUX crl-14326 257 11 the the DET crl-14326 257 12 average average ADJ crl-14326 257 13 interitem interitem NOUN crl-14326 257 14 correlation correlation NOUN crl-14326 257 15 and and CCONJ crl-14326 257 16 n n CCONJ crl-14326 257 17 is be AUX crl-14326 257 18 the the DET crl-14326 257 19 total total ADJ crl-14326 257 20 number number NOUN crl-14326 257 21 of of ADP crl-14326 257 22 variables variable NOUN crl-14326 257 23 , , PUNCT crl-14326 257 24 35 35 NUM crl-14326 257 25 in in ADP crl-14326 257 26 our our PRON crl-14326 257 27 case case NOUN crl-14326 257 28 . . PUNCT crl-14326 258 1 the the DET crl-14326 258 2 average average ADJ crl-14326 258 3 interitem interitem NOUN crl-14326 258 4 correlation correlation NOUN crl-14326 258 5 for for ADP crl-14326 258 6 the the DET crl-14326 258 7 matrix matrix NOUN crl-14326 258 8 in in ADP crl-14326 258 9 figure figure NOUN crl-14326 258 10 1 1 NUM crl-14326 258 11 is be AUX crl-14326 258 12 0.1128 0.1128 NUM crl-14326 258 13 , , PUNCT crl-14326 258 14 which which PRON crl-14326 258 15 yields yield VERB crl-14326 258 16 a a DET crl-14326 258 17 value value NOUN crl-14326 258 18 for for ADP crl-14326 258 19 cronbach cronbach NOUN crl-14326 258 20 's 's PART crl-14326 258 21 a a PRON crl-14326 258 22 of of ADP crl-14326 258 23 0.81652 0.81652 NUM crl-14326 258 24 . . PUNCT crl-14326 259 1 83 83 NUM crl-14326 259 2 although although SCONJ crl-14326 259 3 the the DET crl-14326 259 4 average average ADJ crl-14326 259 5 interitem interitem NOUN crl-14326 259 6 correlation correlation NOUN crl-14326 259 7 324 324 NUM crl-14326 259 8 college college PROPN crl-14326 259 9 & & CCONJ crl-14326 259 10 research research PROPN crl-14326 259 11 libraries library NOUN crl-14326 259 12 july july PROPN crl-14326 259 13 1987 1987 NUM crl-14326 259 14 ' ' NUM crl-14326 259 15 · · PUNCT crl-14326 259 16 totckprl totckprl NOUN crl-14326 259 17 ---2 ---2 PROPN crl-14326 259 18 . . PUNCT crl-14326 260 1 ql ql PROPN crl-14326 260 2 .os .os X crl-14326 260 3 .• .• PUNCT crl-14326 260 4 ) ) PUNCT crl-14326 260 5 . . PUNCT crl-14326 261 1 zll zll PROPN crl-14326 261 2 1 1 NUM crl-14326 261 3 • • PROPN crl-14326 261 4 i i NOUN crl-14326 261 5 ) ) PUNCT crl-14326 261 6 .olt .olt NOUN crl-14326 262 1 ... ... PUNCT crl-14326 263 1 lliis lliis PROPN crl-14326 263 2 -.12 -.12 PUNCT crl-14326 263 3 .r.l .r.l PROPN crl-14326 263 4 •,01 •,01 PROPN crl-14326 263 5 s. s. PROPN crl-14326 263 6 ziio ziio PROPN crl-14326 263 7 , , PUNCT crl-14326 263 8 1'16 1'16 NUM crl-14326 263 9 .01 .01 PUNCT crl-14326 263 10 .olt .olt NUM crl-14326 263 11 , , PUNCT crl-14326 263 12 ) ) PUNCT crl-14326 263 13 1 1 NUM crl-14326 263 14 6 6 NUM crl-14326 263 15 . . PUNCT crl-14326 264 1 zl zl INTJ crl-14326 264 2 , , PUNCT crl-14326 264 3 } } PUNCT crl-14326 264 4 lo lo PROPN crl-14326 264 5 , , PUNCT crl-14326 264 6 10 10 NUM crl-14326 264 7 .2 .2 NUM crl-14326 264 8 .. .. PUNCT crl-14326 264 9 .2~ .2~ PUNCT crl-14326 265 1 .05 .05 NUM crl-14326 266 1 1 1 NUM crl-14326 266 2 . . X crl-14326 266 3 t01cklll t01cklll PROPN crl-14326 266 4 ) ) PUNCT crl-14326 266 5 .62 .62 NUM crl-14326 266 6 , , PUNCT crl-14326 266 7 08 08 NUM crl-14326 266 8 · · PUNCT crl-14326 266 9 " " PUNCT crl-14326 266 10 •• •• NOUN crl-14326 266 11 o'j o'j PROPN crl-14326 266 12 .)6 .)6 PUNCT crl-14326 267 1 · · PUNCT crl-14326 267 2 " " PUNCT crl-14326 267 3 " " PUNCT crl-14326 267 4 e. e. PROPN crl-14326 267 5 toh•. toh•. PROPN crl-14326 267 6 ~rll ~rll NUM crl-14326 267 7 .21 .21 PROPN crl-14326 267 8 , , PUNCT crl-14326 267 9 ( ( PUNCT crl-14326 267 10 18 18 NUM crl-14326 267 11 .17 .17 NUM crl-14326 267 12 -.10 -.10 PROPN crl-14326 267 13 , , PUNCT crl-14326 267 14 02 02 NUM crl-14326 267 15 .1 .1 PUNCT crl-14326 267 16 .. .. PUNCT crl-14326 267 17 .so .so X crl-14326 268 1 ' ' X crl-14326 268 2 j j PROPN crl-14326 268 3 , , PUNCT crl-14326 268 4 tr•c tr•c X crl-14326 268 5 r.crt r.crt PROPN crl-14326 268 6 , , PUNCT crl-14326 268 7 12 12 NUM crl-14326 268 8 , , PUNCT crl-14326 268 9 08 08 NUM crl-14326 268 10 • • NUM crl-14326 268 11 ) ) PUNCT crl-14326 268 12 0 0 NUM crl-14326 268 13 .06 .06 NUM crl-14326 268 14 .01 .01 NUM crl-14326 268 15 , , PUNCT crl-14326 268 16 i'j i'j PROPN crl-14326 268 17 • • PROPN crl-14326 268 18 r.z r.z PROPN crl-14326 268 19 .oo .oo NUM crl-14326 268 20 10 10 NUM crl-14326 268 21 . . PUNCT crl-14326 269 1 loio loio ADJ crl-14326 269 2 ~ ~ SYM crl-14326 269 3 rt rt PROPN crl-14326 269 4 , , PUNCT crl-14326 269 5 16 16 NUM crl-14326 269 6 , , PUNCT crl-14326 269 7 ( ( PUNCT crl-14326 269 8 i i PRON crl-14326 269 9 ( ( PUNCT crl-14326 269 10 , , PUNCT crl-14326 269 11 .t• .t• PUNCT crl-14326 269 12 ) ) PUNCT crl-14326 269 13 • • PROPN crl-14326 269 14 , , PUNCT crl-14326 269 15 0 0 NUM crl-14326 269 16 ) ) PUNCT crl-14326 269 17 .'11 .'11 VERB crl-14326 270 1 • • INTJ crl-14326 270 2 ~i ~i PUNCT crl-14326 270 3 • • VERB crl-14326 270 4 slo slo PROPN crl-14326 270 5 , , PUNCT crl-14326 270 6 10 10 NUM crl-14326 270 7 , , PUNCT crl-14326 270 8 0 0 NUM crl-14326 270 9 , , PUNCT crl-14326 270 10 " " PUNCT crl-14326 270 11 · · PUNCT crl-14326 270 12 lliio.qi'ii lliio.qi'ii NOUN crl-14326 270 13 • • PROPN crl-14326 271 1 .02 .02 PROPN crl-14326 271 2 •• •• PROPN crl-14326 271 3 os os PROPN crl-14326 271 4 .01 .01 PROPN crl-14326 271 5 .01 .01 NUM crl-14326 271 6 .oo .oo PUNCT crl-14326 271 7 , , PUNCT crl-14326 271 8 ii ii PROPN crl-14326 271 9 · · PUNCT crl-14326 271 10 " " PUNCT crl-14326 271 11 ' ' PUNCT crl-14326 271 12 , , PUNCT crl-14326 271 13 08 08 NUM crl-14326 271 14 .01 .01 NUM crl-14326 271 15 , , PUNCT crl-14326 271 16 0 0 NUM crl-14326 271 17 ) ) PUNCT crl-14326 272 1 u. u. PROPN crl-14326 272 2 1111(1\.ll 1111(1\.ll PROPN crl-14326 272 3 - - PUNCT crl-14326 272 4 . . PUNCT crl-14326 273 1 21 21 NUM crl-14326 273 2 t t PROPN crl-14326 273 3 · · NUM crl-14326 273 4 .01 .01 NUM crl-14326 273 5 , , PUNCT crl-14326 273 6 0 0 NUM crl-14326 273 7 ) ) PUNCT crl-14326 273 8 .i .i PROPN crl-14326 273 9 ) ) PUNCT crl-14326 273 10 -.oo -.oo PROPN crl-14326 273 11 - - PUNCT crl-14326 273 12 . . PUNCT crl-14326 274 1 22 22 NUM crl-14326 274 2 -,i -,i NUM crl-14326 274 3 , , PUNCT crl-14326 274 4 -,118 -,118 VERB crl-14326 274 5 • • PROPN crl-14326 274 6 , , PUNCT crl-14326 274 7 oj oj X crl-14326 274 8 -,07 -,07 INTJ crl-14326 274 9 -.olt -.olt PROPN crl-14326 274 10 i i PROPN crl-14326 274 11 ) ) PUNCT crl-14326 274 12 , , PUNCT crl-14326 274 13 ll ll AUX crl-14326 274 14 , , PUNCT crl-14326 274 15 ~ill ~ill X crl-14326 274 16 ' ' PUNCT crl-14326 274 17 " " PUNCT crl-14326 274 18 , , PUNCT crl-14326 274 19 ) ) PUNCT crl-14326 275 1 i i PRON crl-14326 275 2 , , PUNCT crl-14326 275 3 i i PRON crl-14326 275 4 , , PUNCT crl-14326 275 5 .76 .76 NUM crl-14326 275 6 -.11 -.11 PROPN crl-14326 275 7 .us .us PUNCT crl-14326 275 8 .!is .!i VERB crl-14326 275 9 , , PUNCT crl-14326 275 10 ) ) PUNCT crl-14326 275 11 ' ' PUNCT crl-14326 275 12 j j PROPN crl-14326 275 13 , , PUNCT crl-14326 275 14 76 76 NUM crl-14326 275 15 • • NUM crl-14326 275 16 ht ht NOUN crl-14326 275 17 , , PUNCT crl-14326 275 18 i i PROPN crl-14326 275 19 ) ) PUNCT crl-14326 275 20 , , PUNCT crl-14326 275 21 is be AUX crl-14326 275 22 ..... ..... PUNCT crl-14326 275 23 lit light VERB crl-14326 275 24 . . PUNCT crl-14326 276 1 zrt.o zrt.o NOUN crl-14326 276 2 •• •• NOUN crl-14326 276 3 oo oo NOUN crl-14326 276 4 .os .os X crl-14326 276 5 , , PUNCT crl-14326 276 6 loa loa PROPN crl-14326 276 7 .0 .0 NUM crl-14326 276 8 ) ) PUNCT crl-14326 276 9 , , PUNCT crl-14326 276 10 it it PRON crl-14326 276 11 .to .to PUNCT crl-14326 277 1 , , PUNCT crl-14326 277 2 10 10 NUM crl-14326 277 3 , , PUNCT crl-14326 277 4 o'j o'j ADV crl-14326 277 5 , , PUNCT crl-14326 277 6 18 18 NUM crl-14326 277 7 , , PUNCT crl-14326 277 8 02 02 NUM crl-14326 277 9 .00 .00 NUM crl-14326 277 10 •,oi't •,oi't PROPN crl-14326 277 11 .12 .12 NUM crl-14326 277 12 is be AUX crl-14326 277 13 . . PUNCT crl-14326 278 1 zras zras PROPN crl-14326 278 2 •• •• VERB crl-14326 278 3 us we PRON crl-14326 278 4 -.0 -.0 PROPN crl-14326 278 5 ) ) PUNCT crl-14326 279 1 • • INTJ crl-14326 279 2 ( ( PUNCT crl-14326 279 3 i i NOUN crl-14326 279 4 ) ) PUNCT crl-14326 279 5 .22 .22 PROPN crl-14326 280 1 .21 .21 PROPN crl-14326 280 2 •• •• PROPN crl-14326 280 3 ts ts ADP crl-14326 280 4 -,07 -,07 PROPN crl-14326 281 1 -.os -.os PROPN crl-14326 281 2 .02 .02 PUNCT crl-14326 282 1 -.01 -.01 PUNCT crl-14326 283 1 -.01 -.01 PROPN crl-14326 283 2 •. •. PROPN crl-14326 283 3 olt olt PROPN crl-14326 283 4 -.10 -.10 PROPN crl-14326 283 5 .2 .2 PUNCT crl-14326 283 6 " " PUNCT crl-14326 283 7 16 16 NUM crl-14326 283 8 . . PUNCT crl-14326 284 1 pll pll PROPN crl-14326 284 2 ) ) PUNCT crl-14326 284 3 •• •• PROPN crl-14326 284 4 02 02 NUM crl-14326 284 5 , , PUNCT crl-14326 284 6 01 01 NUM crl-14326 284 7 .28 .28 NUM crl-14326 284 8 .oo .oo PUNCT crl-14326 284 9 , , PUNCT crl-14326 284 10 12 12 NUM crl-14326 284 11 , , PUNCT crl-14326 284 12 00 00 PUNCT crl-14326 284 13 .0 .0 NUM crl-14326 284 14 ) ) PUNCT crl-14326 284 15 .os .os PUNCT crl-14326 285 1 , , PUNCT crl-14326 285 2 07 07 NUM crl-14326 285 3 .os .os PUNCT crl-14326 285 4 -.os -.os NOUN crl-14326 285 5 • • X crl-14326 285 6 .oa .oa X crl-14326 286 1 .08 .08 NUM crl-14326 286 2 , , PUNCT crl-14326 286 3 80 80 NUM crl-14326 286 4 , , PUNCT crl-14326 286 5 i'j i'j PROPN crl-14326 286 6 17 17 NUM crl-14326 286 7 . . PUNCT crl-14326 287 1 h)icy.!tll h)icy.!tll NOUN crl-14326 287 2 · · NUM crl-14326 287 3 .~ .~ NOUN crl-14326 287 4 ) ) PUNCT crl-14326 287 5 , , PUNCT crl-14326 287 6 f;6 f;6 PROPN crl-14326 287 7 , , PUNCT crl-14326 287 8 , , PUNCT crl-14326 287 9 , , PUNCT crl-14326 287 10 c~ c~ PROPN crl-14326 287 11 , , PUNCT crl-14326 287 12 ii ii PROPN crl-14326 287 13 , , PUNCT crl-14326 287 14 11 11 NUM crl-14326 287 15 i i NOUN crl-14326 287 16 : : PUNCT crl-14326 287 17 :1 :1 PROPN crl-14326 287 18 , , PUNCT crl-14326 287 19 c c NOUN crl-14326 287 20 ! ! PUNCT crl-14326 287 21 , , PUNCT crl-14326 287 22 n3 n3 PROPN crl-14326 287 23 .c~ .c~ X crl-14326 287 24 : : PUNCT crl-14326 287 25 ! ! PUNCT crl-14326 288 1 ii ii PROPN crl-14326 288 2 i i PRON crl-14326 288 3 ! ! PUNCT crl-14326 288 4 ' ' PUNCT crl-14326 289 1 j j X crl-14326 289 2 ) ) PUNCT crl-14326 289 3 , , PUNCT crl-14326 289 4 ij ij INTJ crl-14326 289 5 , , PUNCT crl-14326 289 6 jo jo PROPN crl-14326 289 7 , , PUNCT crl-14326 289 8 i~ i~ PROPN crl-14326 289 9 1 1 NUM crl-14326 289 10 ' ' PUNCT crl-14326 289 11 .... .... PUNCT crl-14326 289 12 ' ' PUNCT crl-14326 289 13 . . PUNCT crl-14326 290 1 15 15 NUM crl-14326 290 2 ; ; PUNCT crl-14326 290 3 lu lu PROPN crl-14326 290 4 ic ic PROPN crl-14326 290 5 ~l ~l PUNCT crl-14326 290 6 rv rv PROPN crl-14326 290 7 , , PUNCT crl-14326 290 8 ij ij NOUN crl-14326 290 9 ) ) PUNCT crl-14326 290 10 , , PUNCT crl-14326 290 11 05 05 NUM crl-14326 290 12 , , PUNCT crl-14326 290 13 il il PROPN crl-14326 290 14 ) ) PUNCT crl-14326 290 15 • • PROPN crl-14326 290 16 .l·~ .l·~ PROPN crl-14326 290 17 .g~ .g~ PUNCT crl-14326 290 18 .. .. PUNCT crl-14326 291 1 , , PUNCT crl-14326 291 2 ~ ~ PUNCT crl-14326 291 3 , , PUNCT crl-14326 291 4 .,:.tu .,:.tu PROPN crl-14326 291 5 • • INTJ crl-14326 291 6 , , PUNCT crl-14326 291 7 t!j t!j VERB crl-14326 291 8 •,01 •,01 NOUN crl-14326 291 9 -,ol -,ol NOUN crl-14326 291 10 • • INTJ crl-14326 291 11 , , PUNCT crl-14326 291 12 oi oi INTJ crl-14326 291 13 .ut .ut PUNCT crl-14326 291 14 .os .os X crl-14326 292 1 • • VERB crl-14326 292 2 21 21 NUM crl-14326 292 3 t t NOUN crl-14326 292 4 , , PUNCT crl-14326 292 5 i i PRON crl-14326 292 6 , , PUNCT crl-14326 292 7 • • PROPN crl-14326 292 8 2~ 2~ PROPN crl-14326 292 9 19 19 NUM crl-14326 292 10 . . PUNCT crl-14326 293 1 zl zl DET crl-14326 293 2 •. •. PROPN crl-14326 293 3 cs cs PROPN crl-14326 293 4 .02 .02 PROPN crl-14326 293 5 .11 .11 NUM crl-14326 293 6 • • INTJ crl-14326 293 7 , , PUNCT crl-14326 293 8 08 08 NUM crl-14326 293 9 , , PUNCT crl-14326 293 10 08 08 NUM crl-14326 293 11 · · NUM crl-14326 293 12 , , PUNCT crl-14326 293 13 lid lid NOUN crl-14326 293 14 · · PUNCT crl-14326 293 15 " " PUNCT crl-14326 293 16 " " PUNCT crl-14326 293 17 , , PUNCT crl-14326 293 18 0 0 NUM crl-14326 293 19 ) ) PUNCT crl-14326 293 20 .oo .oo PUNCT crl-14326 294 1 .12 .12 NUM crl-14326 294 2 •• •• NOUN crl-14326 294 3 01 01 NUM crl-14326 294 4 .05 .05 NUM crl-14326 294 5 •• •• NOUN crl-14326 294 6 02 02 NUM crl-14326 294 7 , , PUNCT crl-14326 294 8 18 18 NUM crl-14326 294 9 •,01 •,01 NOUN crl-14326 294 10 , , PUNCT crl-14326 294 11 ii ii PROPN crl-14326 294 12 10 10 NUM crl-14326 294 13 . . PUNCT crl-14326 294 14 101cr.hiii 101cr.hiii NUM crl-14326 294 15 .co .co NUM crl-14326 294 16 , , PUNCT crl-14326 294 17 it it PRON crl-14326 294 18 , , PUNCT crl-14326 294 19 01 01 NUM crl-14326 294 20 .0 .0 NUM crl-14326 294 21 ) ) PUNCT crl-14326 294 22 .05 .05 NUM crl-14326 294 23 •• •• NOUN crl-14326 294 24 os os PROPN crl-14326 294 25 •,01 •,01 PROPN crl-14326 294 26 , , PUNCT crl-14326 294 27 0 0 NUM crl-14326 294 28 ) ) PUNCT crl-14326 294 29 -.os -.os PROPN crl-14326 294 30 •,ole •,ole NOUN crl-14326 294 31 •,00 •,00 ADV crl-14326 294 32 , , PUNCT crl-14326 294 33 01 01 NUM crl-14326 294 34 •• •• NOUN crl-14326 294 35 06 06 NUM crl-14326 295 1 • • PROPN crl-14326 295 2 28 28 NUM crl-14326 295 3 • • NUM crl-14326 295 4 25 25 NUM crl-14326 295 5 , , PUNCT crl-14326 295 6 2 2 NUM crl-14326 295 7 , , PUNCT crl-14326 295 8 zl zl NOUN crl-14326 295 9 , , PUNCT crl-14326 295 10 totcy.ttl totcy.ttl X crl-14326 295 11 • • VERB crl-14326 295 12 .oj .oj PUNCT crl-14326 296 1 , , PUNCT crl-14326 296 2 118 118 NUM crl-14326 296 3 , , PUNCT crl-14326 296 4 02 02 NUM crl-14326 296 5 , , PUNCT crl-14326 296 6 ( ( PUNCT crl-14326 296 7 16 16 NUM crl-14326 296 8 .cis .cis SYM crl-14326 297 1 •,06 •,06 PROPN crl-14326 297 2 -.oz -.oz PROPN crl-14326 297 3 .oz .oz PROPN crl-14326 297 4 •. •. PROPN crl-14326 297 5 0 0 NUM crl-14326 297 6 ) ) PUNCT crl-14326 297 7 •,ij •,ij ADJ crl-14326 297 8 ) ) PUNCT crl-14326 297 9 .oz .oz PUNCT crl-14326 298 1 , , PUNCT crl-14326 298 2 01 01 NUM crl-14326 298 3 -.01 -.01 PROPN crl-14326 298 4 .)2 .)2 PUNCT crl-14326 299 1 • • VERB crl-14326 299 2 27 27 NUM crl-14326 299 3 . . PUNCT crl-14326 299 4 ) ) PUNCT crl-14326 299 5 ' ' PUNCT crl-14326 300 1 n. n. PROPN crl-14326 300 2 i01c1'111 i01c1'111 PROPN crl-14326 300 3 t t PROPN crl-14326 300 4 .olt .olt NOUN crl-14326 300 5 , , PUNCT crl-14326 300 6 ( ( PUNCT crl-14326 300 7 18 18 NUM crl-14326 300 8 •• •• NOUN crl-14326 300 9 01 01 NUM crl-14326 300 10 •,oj •,oj NOUN crl-14326 300 11 , , PUNCT crl-14326 300 12 ill ill ADJ crl-14326 300 13 , , PUNCT crl-14326 300 14 ciit ciit PROPN crl-14326 300 15 •,01 •,01 PROPN crl-14326 300 16 , , PUNCT crl-14326 300 17 u6 u6 VERB crl-14326 300 18 • • INTJ crl-14326 300 19 • • VERB crl-14326 300 20 01 01 NUM crl-14326 300 21 •,oit •,oit ADV crl-14326 300 22 · · NUM crl-14326 300 23 , , PUNCT crl-14326 300 24 oj oj ADP crl-14326 300 25 •. •. NOUN crl-14326 300 26 01 01 NUM crl-14326 300 27 .01 .01 NUM crl-14326 300 28 , , PUNCT crl-14326 300 29 iz iz PROPN crl-14326 300 30 .12 .12 NUM crl-14326 300 31 , , PUNCT crl-14326 300 32 i i PRON crl-14326 300 33 , , PUNCT crl-14326 300 34 h. h. PROPN crl-14326 300 35 zt•ll7 zt•ll7 PROPN crl-14326 300 36 , , PUNCT crl-14326 300 37 0 0 NUM crl-14326 300 38 ) ) PUNCT crl-14326 300 39 , , PUNCT crl-14326 300 40 0 0 NUM crl-14326 300 41 ) ) PUNCT crl-14326 300 42 .02 .02 NUM crl-14326 300 43 , , PUNCT crl-14326 300 44 ol ol PROPN crl-14326 300 45 .oo .oo PUNCT crl-14326 300 46 • • NUM crl-14326 300 47 , , PUNCT crl-14326 300 48 01 01 NUM crl-14326 300 49 •• •• NOUN crl-14326 300 50 oo oo NOUN crl-14326 300 51 .oo .oo PUNCT crl-14326 300 52 , , PUNCT crl-14326 300 53 01 01 NUM crl-14326 300 54 -.os -.os NOUN crl-14326 300 55 • • VERB crl-14326 300 56 , , PUNCT crl-14326 300 57 ol ol X crl-14326 300 58 .oo .oo PUNCT crl-14326 300 59 .oo .oo PUNCT crl-14326 301 1 , , PUNCT crl-14326 301 2 ii ii PROPN crl-14326 301 3 · · PUNCT crl-14326 301 4 ' ' PUNCT crl-14326 301 5 " " PUNCT crl-14326 301 6 , , PUNCT crl-14326 301 7 ll ll AUX crl-14326 301 8 lie lie VERB crl-14326 301 9 . . PUNCT crl-14326 302 1 ll'ks ll'ks PROPN crl-14326 302 2 •.08 •.08 PROPN crl-14326 302 3 , , PUNCT crl-14326 302 4 07 07 NUM crl-14326 302 5 .07 .07 NUM crl-14326 302 6 .01 .01 NUM crl-14326 302 7 , , PUNCT crl-14326 302 8 oio oio ADJ crl-14326 302 9 •. •. NOUN crl-14326 302 10 ole ole NOUN crl-14326 302 11 • • PROPN crl-14326 302 12 , , PUNCT crl-14326 302 13 ot ot PROPN crl-14326 302 14 , , PUNCT crl-14326 302 15 •• •• NOUN crl-14326 302 16 oo oo PROPN crl-14326 302 17 .01 .01 PROPN crl-14326 302 18 -.os -.os PROPN crl-14326 302 19 •,ol •,ol ADV crl-14326 302 20 , , PUNCT crl-14326 302 21 01 01 NUM crl-14326 302 22 .0 .0 NUM crl-14326 302 23 } } PUNCT crl-14326 302 24 , , PUNCT crl-14326 302 25 ) ) PUNCT crl-14326 302 26 0 0 PUNCT crl-14326 302 27 • • PROPN crl-14326 302 28 25 25 NUM crl-14326 302 29 .1'3 .1'3 NUM crl-14326 302 30 25 25 NUM crl-14326 302 31 . . PUNCT crl-14326 303 1 zpii'j zpii'j PROPN crl-14326 303 2 .02 .02 NUM crl-14326 303 3 .06 .06 NUM crl-14326 303 4 .01 .01 NUM crl-14326 304 1 · · PUNCT crl-14326 304 2 .ole .ole SYM crl-14326 304 3 .08 .08 NUM crl-14326 305 1 • • VERB crl-14326 305 2 , , PUNCT crl-14326 305 3 ! ! PUNCT crl-14326 305 4 ' ' PUNCT crl-14326 305 5 :} :} PUNCT crl-14326 305 6 •,01 •,01 NOUN crl-14326 305 7 •• •• PROPN crl-14326 305 8 02 02 NUM crl-14326 305 9 -.02 -.02 NUM crl-14326 305 10 , , PUNCT crl-14326 305 11 1)2 1)2 NUM crl-14326 305 12 , , PUNCT crl-14326 305 13 0 0 NUM crl-14326 305 14 } } PUNCT crl-14326 305 15 .0 .0 NUM crl-14326 305 16 .. .. PUNCT crl-14326 306 1 · · PUNCT crl-14326 306 2 .os .os X crl-14326 306 3 .20 .20 NUM crl-14326 306 4 . . PUNCT crl-14326 307 1 , , PUNCT crl-14326 307 2 , , PUNCT crl-14326 307 3 , , PUNCT crl-14326 307 4 i i PRON crl-14326 307 5 , , PUNCT crl-14326 307 6 21 21 NUM crl-14326 307 7 , , PUNCT crl-14326 307 8 . . PUNCT crl-14326 308 1 zr·111 zr·111 PROPN crl-14326 308 2 n n PROPN crl-14326 308 3 .0 .0 NUM crl-14326 308 4 ] ] PUNCT crl-14326 309 1 .01 .01 NUM crl-14326 310 1 -.01 -.01 PROPN crl-14326 310 2 .oz .oz PROPN crl-14326 310 3 , , PUNCT crl-14326 310 4 0 0 NUM crl-14326 310 5 ) ) PUNCT crl-14326 310 6 , , PUNCT crl-14326 310 7 ( ( PUNCT crl-14326 310 8 lit light VERB crl-14326 310 9 -.01 -.01 PROPN crl-14326 310 10 .01 .01 PUNCT crl-14326 310 11 • • PROPN crl-14326 310 12 .o't .o't PROPN crl-14326 310 13 -.02 -.02 PUNCT crl-14326 310 14 •• •• NOUN crl-14326 310 15 0 0 NUM crl-14326 310 16 ) ) PUNCT crl-14326 310 17 , , PUNCT crl-14326 310 18 02 02 NUM crl-14326 310 19 .oo .oo PUNCT crl-14326 310 20 , , PUNCT crl-14326 310 21 10 10 NUM crl-14326 310 22 .06 .06 NUM crl-14326 310 23 , , PUNCT crl-14326 310 24 18 18 NUM crl-14326 310 25 v. v. CCONJ crl-14326 310 26 1r1111 1r1111 PROPN crl-14326 310 27 , , PUNCT crl-14326 310 28 0 0 NUM crl-14326 310 29 ) ) PUNCT crl-14326 310 30 .01 .01 PUNCT crl-14326 310 31 •,oit •,oit ADJ crl-14326 310 32 , , PUNCT crl-14326 310 33 10 10 NUM crl-14326 310 34 • • PROPN crl-14326 310 35 .02 .02 NUM crl-14326 310 36 •,ii •,ii PROPN crl-14326 310 37 •• •• PROPN crl-14326 310 38 02 02 NUM crl-14326 310 39 -.06 -.06 PROPN crl-14326 310 40 .01 .01 PROPN crl-14326 310 41 -,(i -,(i NUM crl-14326 310 42 ( ( PUNCT crl-14326 310 43 , , PUNCT crl-14326 310 44 .02 .02 NUM crl-14326 310 45 , , PUNCT crl-14326 310 46 1)0 1)0 PROPN crl-14326 310 47 -.10 -.10 PROPN crl-14326 310 48 .06 .06 PROPN crl-14326 310 49 .06 .06 NUM crl-14326 310 50 .ol't .ol't PUNCT crl-14326 311 1 28 28 X crl-14326 311 2 . . PUNCT crl-14326 312 1 lpriz lpriz NOUN crl-14326 312 2 • • NUM crl-14326 312 3 , , PUNCT crl-14326 312 4 00 00 NUM crl-14326 312 5 .os .os PUNCT crl-14326 313 1 • • INTJ crl-14326 313 2 .oio .oio PUNCT crl-14326 313 3 .oo .oo PUNCT crl-14326 314 1 , , PUNCT crl-14326 314 2 ( ( PUNCT crl-14326 314 3 16 16 NUM crl-14326 314 4 -.01 -.01 PROPN crl-14326 314 5 -.0 -.0 PROPN crl-14326 314 6 ) ) PUNCT crl-14326 314 7 •,01 •,01 NOUN crl-14326 314 8 · · NUM crl-14326 314 9 .os .os X crl-14326 314 10 •,01 •,01 NOUN crl-14326 314 11 .oo .oo PUNCT crl-14326 314 12 .00 .00 NUM crl-14326 315 1 • • PROPN crl-14326 315 2 . . PUNCT crl-14326 316 1 06 06 NUM crl-14326 317 1 • • PROPN crl-14326 317 2 25 25 NUM crl-14326 317 3 • • NUM crl-14326 317 4 25 25 NUM crl-14326 317 5 .2 .2 NUM crl-14326 317 6 .. .. PUNCT crl-14326 318 1 2'j 2'j NOUN crl-14326 318 2 . . PUNCT crl-14326 319 1 ioi(t ioi(t PROPN crl-14326 319 2 , , PUNCT crl-14326 319 3 liin liin NOUN crl-14326 319 4 · · NUM crl-14326 319 5 .10 .10 NUM crl-14326 319 6 -.0 -.0 PROPN crl-14326 319 7 ) ) PUNCT crl-14326 319 8 •,01 •,01 NOUN crl-14326 319 9 .o'j .o'j PUNCT crl-14326 320 1 · · PUNCT crl-14326 320 2 .00 .00 NUM crl-14326 320 3 -.zo -.zo PROPN crl-14326 320 4 -.10 -.10 SYM crl-14326 320 5 •,0 •,0 PROPN crl-14326 320 6 ) ) PUNCT crl-14326 320 7 -.07 -.07 PUNCT crl-14326 320 8 .os .os NOUN crl-14326 320 9 · · PUNCT crl-14326 320 10 .02 .02 NUM crl-14326 320 11 .1 .1 NUM crl-14326 320 12 ) ) PUNCT crl-14326 320 13 -.20 -.20 PROPN crl-14326 320 14 , , PUNCT crl-14326 320 15 o'j o'j ADV crl-14326 320 16 , , PUNCT crl-14326 320 17 0 0 NUM crl-14326 320 18 ) ) PUNCT crl-14326 320 19 .07 .07 NUM crl-14326 320 20 ) ) PUNCT crl-14326 320 21 0 0 NUM crl-14326 320 22 , , PUNCT crl-14326 320 23 10 10 NUM crl-14326 320 24 tc tc NOUN crl-14326 320 25 ulll ulll ADJ crl-14326 320 26 .os .os PUNCT crl-14326 320 27 .08 .08 NUM crl-14326 320 28 .ii .ii X crl-14326 321 1 · · PUNCT crl-14326 321 2 .06 .06 NUM crl-14326 321 3 .o .o NOUN crl-14326 321 4 .. .. PUNCT crl-14326 322 1 , , PUNCT crl-14326 322 2 ol ol PROPN crl-14326 322 3 .01 .01 PUNCT crl-14326 322 4 .oo .oo PUNCT crl-14326 322 5 , , PUNCT crl-14326 322 6 10 10 NUM crl-14326 322 7 -.oo -.oo NUM crl-14326 322 8 • • PROPN crl-14326 322 9 , , PUNCT crl-14326 322 10 i i PRON crl-14326 322 11 0 0 PUNCT crl-14326 322 12 •,06 •,06 NOUN crl-14326 322 13 .0 .0 NUM crl-14326 322 14 ) ) PUNCT crl-14326 322 15 • • VERB crl-14326 322 16 1t7 1t7 NUM crl-14326 322 17 .is .is PUNCT crl-14326 323 1 · · PUNCT crl-14326 323 2 " " PUNCT crl-14326 323 3 " " PUNCT crl-14326 323 4 ) ) PUNCT crl-14326 323 5 i i PRON crl-14326 323 6 • • VERB crl-14326 323 7 ~jlcrpcd ~jlcrpcd X crl-14326 323 8 .o .o NOUN crl-14326 323 9 .. .. PUNCT crl-14326 324 1 .07 .07 PUNCT crl-14326 324 2 .12 .12 NUM crl-14326 324 3 -.o -.o NOUN crl-14326 324 4 ~ ~ SYM crl-14326 324 5 t t NOUN crl-14326 324 6 -.01 -.01 PROPN crl-14326 324 7 , , PUNCT crl-14326 324 8 oio oio PROPN crl-14326 324 9 .0 .0 NUM crl-14326 324 10 ) ) PUNCT crl-14326 324 11 , , PUNCT crl-14326 324 12 02 02 NUM crl-14326 324 13 , , PUNCT crl-14326 324 14 ll ll PROPN crl-14326 324 15 -.0 -.0 PROPN crl-14326 324 16 ) ) PUNCT crl-14326 324 17 -,06 -,06 PROPN crl-14326 324 18 -,01 -,01 PUNCT crl-14326 324 19 -.00 -.00 PUNCT crl-14326 324 20 · · PUNCT crl-14326 324 21 " " PUNCT crl-14326 324 22 .12 .12 NUM crl-14326 324 23 .)5 .)5 PROPN crl-14326 324 24 ~ ~ PUNCT crl-14326 324 25 } } PUNCT crl-14326 324 26 2 2 NUM crl-14326 324 27 . . NUM crl-14326 324 28 1010£0 1010£0 NUM crl-14326 324 29 .18 .18 PROPN crl-14326 325 1 .o~ .o~ PUNCT crl-14326 325 2 , , PUNCT crl-14326 325 3 i i PRON crl-14326 325 4 ] ] X crl-14326 325 5 -,£11 -,£11 PUNCT crl-14326 325 6 .02 .02 NUM crl-14326 325 7 .ii .ii PUNCT crl-14326 326 1 , , PUNCT crl-14326 326 2 i'j i'j PROPN crl-14326 326 3 , , PUNCT crl-14326 326 4 i i PRON crl-14326 326 5 } } PUNCT crl-14326 326 6 • • VERB crl-14326 326 7 i i PRON crl-14326 326 8 } } PUNCT crl-14326 326 9 , , PUNCT crl-14326 326 10 01 01 NUM crl-14326 326 11 -.06 -.06 PUNCT crl-14326 327 1 -.07 -.07 PUNCT crl-14326 327 2 , , PUNCT crl-14326 327 3 oit oit PROPN crl-14326 327 4 .)2 .)2 PROPN crl-14326 327 5 , , PUNCT crl-14326 327 6 ii ii PROPN crl-14326 327 7 ) ) PUNCT crl-14326 327 8 • • VERB crl-14326 327 9 211 211 NUM crl-14326 327 10 ) ) PUNCT crl-14326 327 11 ) ) PUNCT crl-14326 327 12 . . PUNCT crl-14326 328 1 1l11rs 1l11rs NUM crl-14326 328 2 • • INTJ crl-14326 328 3 • • PROPN crl-14326 328 4 i i NOUN crl-14326 328 5 ) ) PUNCT crl-14326 328 6 , , PUNCT crl-14326 328 7 ( ( PUNCT crl-14326 328 8 llo llo NOUN crl-14326 328 9 .cc .cc PROPN crl-14326 328 10 . . PUNCT crl-14326 329 1 , , PUNCT crl-14326 329 2 81 81 NUM crl-14326 329 3 . . PUNCT crl-14326 330 1 ~ ~ PUNCT crl-14326 330 2 .. .. PUNCT crl-14326 330 3 -.:c -.:c NOUN crl-14326 330 4 . . PUNCT crl-14326 331 1 -.12 -.12 PUNCT crl-14326 331 2 • • PROPN crl-14326 331 3 , , PUNCT crl-14326 331 4 ii ii PROPN crl-14326 331 5 , , PUNCT crl-14326 331 6 06 06 NUM crl-14326 331 7 · · NUM crl-14326 331 8 .01 .01 NUM crl-14326 331 9 -.02 -.02 NUM crl-14326 331 10 , , PUNCT crl-14326 331 11 06 06 NUM crl-14326 331 12 -.18 -.18 SYM crl-14326 331 13 .10 .10 NUM crl-14326 331 14 .t6 .t6 PUNCT crl-14326 331 15 , , PUNCT crl-14326 331 16 1 1 X crl-14326 331 17 ) ) PUNCT crl-14326 331 18 j j NOUN crl-14326 331 19 " " PUNCT crl-14326 331 20 . . PUNCT crl-14326 332 1 a a DET crl-14326 332 2 ' ' PUNCT crl-14326 332 3 : : PUNCT crl-14326 332 4 • • PROPN crl-14326 332 5 , , PUNCT crl-14326 332 6 i i PRON crl-14326 332 7 l l PROPN crl-14326 332 8 -.oo -.oo PROPN crl-14326 332 9 , , PUNCT crl-14326 332 10 12 12 NUM crl-14326 332 11 · · NUM crl-14326 332 12 '' '' PUNCT crl-14326 332 13 , , PUNCT crl-14326 332 14 18 18 NUM crl-14326 332 15 .oo .oo PUNCT crl-14326 332 16 •,o •,o ADV crl-14326 332 17 ( ( PUNCT crl-14326 332 18 , , PUNCT crl-14326 332 19 •,00 •,00 PRON crl-14326 332 20 -.01 -.01 PROPN crl-14326 332 21 , , PUNCT crl-14326 332 22 0 0 NUM crl-14326 332 23 ) ) PUNCT crl-14326 332 24 · · NUM crl-14326 332 25 .ol .ol NUM crl-14326 332 26 , , PUNCT crl-14326 332 27 02 02 NUM crl-14326 332 28 .02 .02 NUM crl-14326 332 29 , , PUNCT crl-14326 332 30 r.o r.o PROPN crl-14326 332 31 .20 .20 NUM crl-14326 332 32 , , PUNCT crl-14326 332 33 ) ) PUNCT crl-14326 332 34 2 2 NUM crl-14326 332 35 js js PROPN crl-14326 332 36 . . PUNCT crl-14326 332 37 tolcrans tolcrans PROPN crl-14326 332 38 , , PUNCT crl-14326 332 39 02 02 NUM crl-14326 332 40 , , PUNCT crl-14326 332 41 01 01 NUM crl-14326 332 42 .2 .2 NUM crl-14326 332 43 .. .. PUNCT crl-14326 332 44 .01 .01 PUNCT crl-14326 332 45 .10 .10 NUM crl-14326 332 46 , , PUNCT crl-14326 332 47 o'j o'j ADV crl-14326 332 48 .oc .oc PUNCT crl-14326 332 49 . . PUNCT crl-14326 332 50 , , PUNCT crl-14326 332 51 01 01 NUM crl-14326 332 52 , , PUNCT crl-14326 332 53 0 0 NUM crl-14326 332 54 , , PUNCT crl-14326 332 55 .oz .oz X crl-14326 332 56 -.oz -.oz PROPN crl-14326 333 1 -.o7 -.o7 PROPN crl-14326 333 2 , , PUNCT crl-14326 333 3 10 10 NUM crl-14326 333 4 .76 .76 NUM crl-14326 333 5 , , PUNCT crl-14326 333 6 i i PRON crl-14326 333 7 , , PUNCT crl-14326 333 8 .78 .78 PROPN crl-14326 333 9 1 1 NUM crl-14326 333 10 2 2 NUM crl-14326 333 11 3 3 NUM crl-14326 333 12 4 4 NUM crl-14326 333 13 5 5 NUM crl-14326 333 14 6 6 NUM crl-14326 333 15 7 7 NUM crl-14326 333 16 8 8 NUM crl-14326 333 17 9 9 NUM crl-14326 333 18 10 10 NUM crl-14326 333 19 1 1 NUM crl-14326 333 20 1 1 NUM crl-14326 333 21 12 12 NUM crl-14326 333 22 13 13 NUM crl-14326 333 23 14 14 NUM crl-14326 333 24 15 15 NUM crl-14326 333 25 16 16 NUM crl-14326 333 26 figure figure NOUN crl-14326 333 27 1 1 NUM crl-14326 333 28 correlation correlation NOUN crl-14326 333 29 matrix matrix NOUN crl-14326 333 30 is be AUX crl-14326 333 31 low low ADJ crl-14326 333 32 , , PUNCT crl-14326 333 33 the the DET crl-14326 333 34 sheer sheer ADJ crl-14326 333 35 number number NOUN crl-14326 333 36 of of ADP crl-14326 333 37 variables variable NOUN crl-14326 333 38 unfactor unfactor NOUN crl-14326 333 39 analysis analysis NOUN crl-14326 333 40 , , PUNCT crl-14326 333 41 principal principal ADJ crl-14326 333 42 components component NOUN crl-14326 333 43 der der NOUN crl-14326 333 44 consideration consideration NOUN crl-14326 333 45 here here ADV crl-14326 333 46 accounts account VERB crl-14326 333 47 for for ADP crl-14326 333 48 the the DET crl-14326 333 49 analysis analysis NOUN crl-14326 333 50 , , PUNCT crl-14326 333 51 and and CCONJ crl-14326 333 52 canonical canonical ADJ crl-14326 333 53 correlation correlation NOUN crl-14326 333 54 analylarge analylarge NOUN crl-14326 333 55 value value NOUN crl-14326 333 56 for for ADP crl-14326 333 57 cronbach cronbach NOUN crl-14326 333 58 's 's PART crl-14326 333 59 a. a. NOUN crl-14326 333 60 sis sis NOUN crl-14326 333 61 . . PUNCT crl-14326 334 1 whereas whereas SCONJ crl-14326 334 2 these these DET crl-14326 334 3 other other ADJ crl-14326 334 4 techniques technique NOUN crl-14326 334 5 aim aim VERB crl-14326 334 6 to to ADP crl-14326 334 7 computation computation NOUN crl-14326 334 8 of of ADP crl-14326 334 9 cronbach cronbach NOUN crl-14326 334 10 ' ' PUNCT crl-14326 334 11 s s NOUN crl-14326 334 12 a a DET crl-14326 334 13 assumes assume NOUN crl-14326 334 14 create create VERB crl-14326 334 15 a a DET crl-14326 334 16 new new ADJ crl-14326 334 17 set set NOUN crl-14326 334 18 of of ADP crl-14326 334 19 variables variable NOUN crl-14326 334 20 that that PRON crl-14326 334 21 represent represent VERB crl-14326 334 22 that that SCONJ crl-14326 334 23 the the DET crl-14326 334 24 35 35 NUM crl-14326 334 25 variables variable NOUN crl-14326 334 26 are be AUX crl-14326 334 27 parallel parallel ADJ crl-14326 334 28 a a DET crl-14326 334 29 mathematically mathematically ADV crl-14326 334 30 simpler simple ADJ crl-14326 334 31 combination combination NOUN crl-14326 334 32 of of ADP crl-14326 334 33 measures measure NOUN crl-14326 334 34 - - PUNCT crl-14326 334 35 that that PRON crl-14326 334 36 is be AUX crl-14326 334 37 , , PUNCT crl-14326 334 38 different different ADJ crl-14326 334 39 measures measure NOUN crl-14326 334 40 of of ADP crl-14326 334 41 the the DET crl-14326 334 42 original original ADJ crl-14326 334 43 set set NOUN crl-14326 334 44 of of ADP crl-14326 334 45 variables variable NOUN crl-14326 334 46 , , PUNCT crl-14326 334 47 the the DET crl-14326 334 48 results result NOUN crl-14326 334 49 of of ADP crl-14326 334 50 the the DET crl-14326 334 51 same same ADJ crl-14326 334 52 underlying underlying ADJ crl-14326 334 53 phenomenon phenomenon NOUN crl-14326 334 54 . . PUNCT crl-14326 335 1 it it PRON crl-14326 335 2 igcluster igcluster VERB crl-14326 335 3 analysis analysis NOUN crl-14326 335 4 are be AUX crl-14326 335 5 groupings grouping NOUN crl-14326 335 6 of of ADP crl-14326 335 7 the the DET crl-14326 335 8 originores originore NOUN crl-14326 335 9 the the DET crl-14326 335 10 fact fact NOUN crl-14326 335 11 that that SCONJ crl-14326 335 12 two two NUM crl-14326 335 13 or or CCONJ crl-14326 335 14 more more ADJ crl-14326 335 15 distinct distinct ADJ crl-14326 335 16 dinal dinal ADJ crl-14326 335 17 variables variable NOUN crl-14326 335 18 based base VERB crl-14326 335 19 upon upon SCONJ crl-14326 335 20 their their PRON crl-14326 335 21 overall overall ADJ crl-14326 335 22 demensions demension NOUN crl-14326 335 23 of of ADP crl-14326 335 24 a a DET crl-14326 335 25 complex complex ADJ crl-14326 335 26 phenomenon phenomenon NOUN crl-14326 335 27 may may AUX crl-14326 335 28 gree gree VERB crl-14326 335 29 of of ADP crl-14326 335 30 similarity similarity NOUN crl-14326 335 31 . . PUNCT crl-14326 336 1 variables variable NOUN crl-14326 336 2 in in ADP crl-14326 336 3 the the DET crl-14326 336 4 same same ADJ crl-14326 336 5 be be AUX crl-14326 336 6 measured measure VERB crl-14326 336 7 . . PUNCT crl-14326 337 1 if if SCONJ crl-14326 337 2 such such ADJ crl-14326 337 3 is be AUX crl-14326 337 4 the the DET crl-14326 337 5 case case NOUN crl-14326 337 6 , , PUNCT crl-14326 337 7 croncluster croncluster NOUN crl-14326 337 8 are be AUX crl-14326 337 9 more more ADV crl-14326 337 10 closely closely ADV crl-14326 337 11 related related ADJ crl-14326 337 12 to to ADP crl-14326 337 13 each each DET crl-14326 337 14 bach bach NOUN crl-14326 337 15 's 's PART crl-14326 337 16 a a PRON crl-14326 337 17 is be AUX crl-14326 337 18 a a DET crl-14326 337 19 poor poor ADJ crl-14326 337 20 estimator estimator NOUN crl-14326 337 21 of of ADP crl-14326 337 22 the the DET crl-14326 337 23 true true ADJ crl-14326 337 24 reliother reliother NOUN crl-14326 337 25 than than ADP crl-14326 337 26 to to ADP crl-14326 337 27 any any DET crl-14326 337 28 variable variable NOUN crl-14326 337 29 found find VERB crl-14326 337 30 in in ADP crl-14326 337 31 a a DET crl-14326 337 32 difability difability NOUN crl-14326 337 33 of of ADP crl-14326 337 34 the the DET crl-14326 337 35 measuring measure VERB crl-14326 337 36 instrument instrument NOUN crl-14326 337 37 . . PUNCT crl-14326 338 1 close close ADJ crl-14326 338 2 ferent ferent ADJ crl-14326 338 3 cluster cluster NOUN crl-14326 338 4 . . PUNCT crl-14326 339 1 in in ADP crl-14326 339 2 addition addition NOUN crl-14326 339 3 , , PUNCT crl-14326 339 4 these these DET crl-14326 339 5 groups group NOUN crl-14326 339 6 , , PUNCT crl-14326 339 7 inspection inspection NOUN crl-14326 339 8 of of ADP crl-14326 339 9 the the DET crl-14326 339 10 correlation correlation NOUN crl-14326 339 11 matrix matrix NOUN crl-14326 339 12 ( ( PUNCT crl-14326 339 13 figure figure NOUN crl-14326 339 14 termed term VERB crl-14326 339 15 clusters cluster NOUN crl-14326 339 16 , , PUNCT crl-14326 339 17 are be AUX crl-14326 339 18 nonoverlapping nonoverlapping ADJ crl-14326 339 19 . . PUNCT crl-14326 340 1 a a DET crl-14326 340 2 1 1 NUM crl-14326 340 3 ) ) PUNCT crl-14326 340 4 suggests suggest VERB crl-14326 340 5 that that SCONJ crl-14326 340 6 this this PRON crl-14326 340 7 may may AUX crl-14326 340 8 be be AUX crl-14326 340 9 the the DET crl-14326 340 10 case case NOUN crl-14326 340 11 for for ADP crl-14326 340 12 variable variable NOUN crl-14326 340 13 will will AUX crl-14326 340 14 be be AUX crl-14326 340 15 assigned assign VERB crl-14326 340 16 to to ADP crl-14326 340 17 only only ADV crl-14326 340 18 one one NUM crl-14326 340 19 clusthe clusthe PROPN crl-14326 340 20 reference reference NOUN crl-14326 340 21 transaction transaction NOUN crl-14326 340 22 assessment assessment NOUN crl-14326 340 23 inter inter PROPN crl-14326 340 24 . . PUNCT crl-14326 341 1 in in ADP crl-14326 341 2 the the DET crl-14326 341 3 other other ADJ crl-14326 341 4 previously previously ADV crl-14326 341 5 mentioned mention VERB crl-14326 341 6 strument strument ADJ crl-14326 341 7 . . PUNCT crl-14326 342 1 in in ADP crl-14326 342 2 some some DET crl-14326 342 3 sections section NOUN crl-14326 342 4 of of ADP crl-14326 342 5 the the DET crl-14326 342 6 matrix matrix NOUN crl-14326 342 7 , , PUNCT crl-14326 342 8 multivariate multivariate NOUN crl-14326 342 9 techniques technique NOUN crl-14326 342 10 , , PUNCT crl-14326 342 11 a a DET crl-14326 342 12 single single ADJ crl-14326 342 13 variable variable ADJ crl-14326 342 14 correlations correlation NOUN crl-14326 342 15 are be AUX crl-14326 342 16 quite quite ADV crl-14326 342 17 small small ADJ crl-14326 342 18 , , PUNCT crl-14326 342 19 while while SCONJ crl-14326 342 20 in in ADP crl-14326 342 21 other other ADJ crl-14326 342 22 may may AUX crl-14326 342 23 be be AUX crl-14326 342 24 divided divide VERB crl-14326 342 25 up up ADP crl-14326 342 26 into into ADP crl-14326 342 27 two two NUM crl-14326 342 28 or or CCONJ crl-14326 342 29 more more ADJ crl-14326 342 30 new new ADJ crl-14326 342 31 sections section NOUN crl-14326 342 32 , , PUNCT crl-14326 342 33 groups group NOUN crl-14326 342 34 of of ADP crl-14326 342 35 highly highly ADV crl-14326 342 36 intercorrelated intercorrelate VERB crl-14326 342 37 variables variable NOUN crl-14326 342 38 , , PUNCT crl-14326 342 39 making make VERB crl-14326 342 40 interpretation interpretation NOUN crl-14326 342 41 of of ADP crl-14326 342 42 the the DET crl-14326 342 43 variables variable NOUN crl-14326 342 44 can can AUX crl-14326 342 45 be be AUX crl-14326 342 46 seen see VERB crl-14326 342 47 . . PUNCT crl-14326 343 1 to to PART crl-14326 343 2 explore explore VERB crl-14326 343 3 this this DET crl-14326 343 4 posresults posresult NOUN crl-14326 343 5 rather rather ADV crl-14326 343 6 difficult difficult ADJ crl-14326 343 7 . . PUNCT crl-14326 344 1 sibility sibility NOUN crl-14326 344 2 in in ADP crl-14326 344 3 a a DET crl-14326 344 4 more more ADV crl-14326 344 5 formal formal ADJ crl-14326 344 6 manner manner NOUN crl-14326 344 7 , , PUNCT crl-14326 344 8 a a DET crl-14326 344 9 cluster cluster NOUN crl-14326 344 10 there there PRON crl-14326 344 11 are be VERB crl-14326 344 12 a a DET crl-14326 344 13 number number NOUN crl-14326 344 14 of of ADP crl-14326 344 15 distinct distinct ADJ crl-14326 344 16 techanalysis techanalysis NOUN crl-14326 344 17 of of ADP crl-14326 344 18 the the DET crl-14326 344 19 35 35 NUM crl-14326 344 20 variables variable NOUN crl-14326 344 21 was be AUX crl-14326 344 22 conniques connique NOUN crl-14326 344 23 for for ADP crl-14326 344 24 performing perform VERB crl-14326 344 25 cluster cluster NOUN crl-14326 344 26 analyses analysis NOUN crl-14326 344 27 . . PUNCT crl-14326 345 1 84 84 NUM crl-14326 345 2 ducted ducte VERB crl-14326 345 3 . . PUNCT crl-14326 346 1 the the DET crl-14326 346 2 procedure procedure NOUN crl-14326 346 3 used use VERB crl-14326 346 4 in in ADP crl-14326 346 5 this this DET crl-14326 346 6 study study NOUN crl-14326 346 7 is be AUX crl-14326 346 8 a a DET crl-14326 346 9 hiercluster hiercluster NOUN crl-14326 346 10 analysis analysis NOUN crl-14326 346 11 is be AUX crl-14326 346 12 one one NUM crl-14326 346 13 of of ADP crl-14326 346 14 a a DET crl-14326 346 15 number number NOUN crl-14326 346 16 of of ADP crl-14326 346 17 statistical statistical ADJ crl-14326 346 18 methods method NOUN crl-14326 346 19 used use VERB crl-14326 346 20 in in ADP crl-14326 346 21 the the DET crl-14326 346 22 examinaarchical examinaarchical ADJ crl-14326 346 23 , , PUNCT crl-14326 346 24 divisive divisive ADJ crl-14326 346 25 method method NOUN crl-14326 346 26 using use VERB crl-14326 346 27 the the DET crl-14326 346 28 sas sas PROPN crl-14326 346 29 program program NOUN crl-14326 346 30 varclus varclus NOUN crl-14326 346 31 . . PUNCT crl-14326 347 1 85 85 NUM crl-14326 347 2 the the DET crl-14326 347 3 procedure procedure NOUN crl-14326 347 4 is be AUX crl-14326 347 5 tion tion NOUN crl-14326 347 6 of of ADP crl-14326 347 7 multivariate multivariate NOUN crl-14326 347 8 data datum NOUN crl-14326 347 9 sets set NOUN crl-14326 347 10 and and CCONJ crl-14326 347 11 is be AUX crl-14326 347 12 akin akin ADJ crl-14326 347 13 to to PART crl-14326 347 14 divisive divisive ADJ crl-14326 347 15 in in SCONJ crl-14326 347 16 that that SCONJ crl-14326 347 17 it it PRON crl-14326 347 18 starts start VERB crl-14326 347 19 out out ADP crl-14326 347 20 with with ADP crl-14326 347 21 the the DET crl-14326 347 22 full35development full35development NOUN crl-14326 347 23 and and CCONJ crl-14326 347 24 testing test VERB crl-14326 347 25 325 325 NUM crl-14326 347 26 · · PUNCT crl-14326 347 27 " " PUNCT crl-14326 347 28 ' ' PUNCT crl-14326 347 29 .. .. PUNCT crl-14326 347 30 . . PUNCT crl-14326 348 1 ; ; PUNCT crl-14326 348 2 , , PUNCT crl-14326 348 3 { { PUNCT crl-14326 348 4 is be AUX crl-14326 348 5 .06 .06 NUM crl-14326 348 6 • • PROPN crl-14326 348 7 21 21 NUM crl-14326 348 8 . . PUNCT crl-14326 348 9 .60 .60 PROPN crl-14326 348 10 .o .o NOUN crl-14326 348 11 ~ ~ X crl-14326 348 12 t t NOUN crl-14326 348 13 .28 .28 NUM crl-14326 348 14 · · PUNCT crl-14326 348 15 '' '' PUNCT crl-14326 348 16 .oit .oit ADV crl-14326 348 17 .7 .7 NUM crl-14326 348 18 ' ' PUNCT crl-14326 348 19 ) ) PUNCT crl-14326 348 20 · · PUNCT crl-14326 348 21 " " PUNCT crl-14326 348 22 , , PUNCT crl-14326 348 23 2 2 NUM crl-14326 348 24 ) ) PUNCT crl-14326 348 25 .01 .01 PROPN crl-14326 348 26 .10 .10 NUM crl-14326 348 27 . . PUNCT crl-14326 349 1 , , PUNCT crl-14326 349 2 , , PUNCT crl-14326 349 3 .0~ .0~ PUNCT crl-14326 349 4 .}0 .}0 X crl-14326 349 5 .oz .oz PUNCT crl-14326 350 1 .si .si X crl-14326 351 1 .22 .22 PROPN crl-14326 351 2 .6s .6s PROPN crl-14326 352 1 .25 .25 PROPN crl-14326 353 1 • • INTJ crl-14326 353 2 loz loz PROPN crl-14326 353 3 • • PROPN crl-14326 353 4 .!ii .!ii PROPN crl-14326 353 5 .68 .68 PROPN crl-14326 353 6 .sit .sit PUNCT crl-14326 353 7 .h .h PROPN crl-14326 354 1 .u .u PROPN crl-14326 355 1 .17 .17 NUM crl-14326 356 1 .86 .86 NUM crl-14326 356 2 .06 .06 NUM crl-14326 356 3 .6s .6s PUNCT crl-14326 356 4 ... ... PUNCT crl-14326 356 5 , , PUNCT crl-14326 356 6 .2 .2 NUM crl-14326 356 7 ) ) PUNCT crl-14326 356 8 .l'j .l'j PUNCT crl-14326 356 9 , , PUNCT crl-14326 356 10 lt6 lt6 PROPN crl-14326 356 11 --.10 --.10 PROPN crl-14326 356 12 .... .... PUNCT crl-14326 356 13 .00 .00 NUM crl-14326 357 1 .60 .60 PROPN crl-14326 357 2 .18 .18 PROPN crl-14326 357 3 , , PUNCT crl-14326 357 4 qo qo PROPN crl-14326 357 5 , , PUNCT crl-14326 357 6 ) ) PUNCT crl-14326 357 7 0 0 PUNCT crl-14326 357 8 · · NUM crl-14326 357 9 '' '' PUNCT crl-14326 357 10 · · PUNCT crl-14326 357 11 '' '' PUNCT crl-14326 357 12 .or .or PUNCT crl-14326 357 13 . . PUNCT crl-14326 358 1 .oa .oa X crl-14326 358 2 .olt .olt PUNCT crl-14326 359 1 .)1 .)1 PUNCT crl-14326 360 1 • • INTJ crl-14326 360 2 21 21 NUM crl-14326 360 3 .17 .17 NUM crl-14326 360 4 .21 .21 NUM crl-14326 360 5 · · PUNCT crl-14326 360 6 ' ' PUNCT crl-14326 360 7 " " PUNCT crl-14326 360 8 .01 .01 PROPN crl-14326 360 9 , , PUNCT crl-14326 360 10 10 10 NUM crl-14326 360 11 · · NUM crl-14326 360 12 '' '' PUNCT crl-14326 360 13 .)it .)it PUNCT crl-14326 360 14 .ol .ol PUNCT crl-14326 361 1 .60 .60 NUM crl-14326 361 2 .so .so PUNCT crl-14326 361 3 , , PUNCT crl-14326 361 4 is be AUX crl-14326 361 5 .ii .ii X crl-14326 361 6 ... ... PUNCT crl-14326 361 7 , , PUNCT crl-14326 361 8 • • X crl-14326 361 9 js js PROPN crl-14326 361 10 , , PUNCT crl-14326 361 11 0 0 NUM crl-14326 361 12 ' ' NUM crl-14326 361 13 ) ) PUNCT crl-14326 361 14 .17 .17 PROPN crl-14326 361 15 .06 .06 NUM crl-14326 361 16 .10 .10 PUNCT crl-14326 361 17 .os .os X crl-14326 362 1 · · PUNCT crl-14326 362 2 '' '' PUNCT crl-14326 362 3 • • PROPN crl-14326 362 4 2 2 NUM crl-14326 362 5 ) ) PUNCT crl-14326 362 6 .06 .06 NUM crl-14326 362 7 • • PROPN crl-14326 362 8 .0 .0 NUM crl-14326 362 9 } } PUNCT crl-14326 362 10 .12 .12 NUM crl-14326 362 11 .lit .lit PRON crl-14326 362 12 · · PUNCT crl-14326 362 13 '' '' PUNCT crl-14326 362 14 .06 .06 NUM crl-14326 362 15 , , PUNCT crl-14326 362 16 16 16 NUM crl-14326 362 17 .26 .26 NUM crl-14326 362 18 · · NUM crl-14326 362 19 '' '' PUNCT crl-14326 362 20 .os .os X crl-14326 362 21 .i .i NOUN crl-14326 363 1 1 1 NUM crl-14326 363 2 .10 .10 NUM crl-14326 363 3 · · PUNCT crl-14326 363 4 '' '' PUNCT crl-14326 363 5 . . PUNCT crl-14326 364 1 ' ' PUNCT crl-14326 364 2 j j NOUN crl-14326 364 3 . . PUNCT crl-14326 364 4 ' ' PUNCT crl-14326 364 5 ) ) PUNCT crl-14326 364 6 .is .is PUNCT crl-14326 364 7 .o'j .o'j X crl-14326 365 1 .06 .06 NUM crl-14326 365 2 .06 .06 NUM crl-14326 366 1 -.oo -.oo NUM crl-14326 366 2 .2 .2 NUM crl-14326 366 3 ) ) PUNCT crl-14326 367 1 .2 .2 X crl-14326 367 2 .. .. PUNCT crl-14326 368 1 .or .or X crl-14326 368 2 . . PUNCT crl-14326 369 1 • • X crl-14326 369 2 ) ) PUNCT crl-14326 369 3 5 5 NUM crl-14326 369 4 · · NUM crl-14326 369 5 '' '' PUNCT crl-14326 369 6 • • X crl-14326 369 7 r.z r.z PROPN crl-14326 369 8 . . PUNCT crl-14326 370 1 s~ s~ PROPN crl-14326 370 2 · · NUM crl-14326 370 3 '' '' PUNCT crl-14326 370 4 .21 .21 NUM crl-14326 370 5 .n .n NOUN crl-14326 370 6 , , PUNCT crl-14326 370 7 ( ( PUNCT crl-14326 370 8 •8 •8 NOUN crl-14326 370 9 , , PUNCT crl-14326 370 10 12 12 NUM crl-14326 370 11 -.or -.or NOUN crl-14326 370 12 . . PUNCT crl-14326 371 1 .12 .12 NUM crl-14326 371 2 , , PUNCT crl-14326 371 3 17 17 NUM crl-14326 371 4 • • NUM crl-14326 371 5 20 20 NUM crl-14326 371 6 .or .or NUM crl-14326 371 7 . . PUNCT crl-14326 372 1 .28 .28 NUM crl-14326 372 2 · · PUNCT crl-14326 372 3 " " PUNCT crl-14326 372 4 • • X crl-14326 372 5 js js PROPN crl-14326 372 6 • • PROPN crl-14326 372 7 52 52 NUM crl-14326 372 8 .12 .12 NUM crl-14326 372 9 .18 .18 NUM crl-14326 372 10 • • VERB crl-14326 372 11 ' ' NUM crl-14326 372 12 7 7 NUM crl-14326 372 13 .06 .06 NUM crl-14326 372 14 · · NUM crl-14326 372 15 " " PUNCT crl-14326 372 16 -.o -.o PROPN crl-14326 372 17 , , PUNCT crl-14326 372 18 . . PUNCT crl-14326 373 1 sa sa PROPN crl-14326 373 2 .82 .82 PROPN crl-14326 373 3 , , PUNCT crl-14326 373 4 12 12 NUM crl-14326 373 5 .08 .08 NUM crl-14326 373 6 -0 -0 PUNCT crl-14326 373 7 01 01 NUM crl-14326 373 8 · · NUM crl-14326 373 9 '' '' PUNCT crl-14326 373 10 .is .is PUNCT crl-14326 373 11 .os .os PUNCT crl-14326 374 1 , , PUNCT crl-14326 374 2 10 10 NUM crl-14326 374 3 · · NUM crl-14326 374 4 '' '' PUNCT crl-14326 374 5 .oq .oq PUNCT crl-14326 374 6 .0 .0 NUM crl-14326 374 7 ) ) PUNCT crl-14326 374 8 .oa .oa X crl-14326 375 1 , , PUNCT crl-14326 375 2 i i PRON crl-14326 375 3 j j PROPN crl-14326 375 4 .12 .12 NUM crl-14326 375 5 .06 .06 NUM crl-14326 375 6 .oa .oa X crl-14326 375 7 . . PUNCT crl-14326 376 1 , , PUNCT crl-14326 376 2 01 01 PROPN crl-14326 376 3 .2 .2 NUM crl-14326 376 4 ' ' PUNCT crl-14326 376 5 ) ) PUNCT crl-14326 376 6 · · PUNCT crl-14326 376 7 ' ' PUNCT crl-14326 376 8 j j PROPN crl-14326 376 9 .07 .07 NUM crl-14326 376 10 .16 .16 PROPN crl-14326 376 11 , , PUNCT crl-14326 376 12 zit zit PROPN crl-14326 376 13 .01 .01 PUNCT crl-14326 376 14 .os .os PUNCT crl-14326 376 15 , , PUNCT crl-14326 376 16 18 18 NUM crl-14326 376 17 , , PUNCT crl-14326 376 18 i~ i~ X crl-14326 376 19 .oo .oo PUNCT crl-14326 376 20 .0 .0 NUM crl-14326 376 21 ) ) PUNCT crl-14326 377 1 • • VERB crl-14326 377 2 22 22 NUM crl-14326 377 3 .oc .oc PUNCT crl-14326 377 4 . . PUNCT crl-14326 378 1 • • INTJ crl-14326 378 2 ll ll AUX crl-14326 378 3 .is .is X crl-14326 379 1 .15 .15 NUM crl-14326 379 2 .21 .21 PROPN crl-14326 379 3 .88 .88 PROPN crl-14326 379 4 .)1 .)1 PUNCT crl-14326 380 1 .c .c PROPN crl-14326 380 2 's 's PART crl-14326 380 3 .29 .29 PROPN crl-14326 380 4 .2 .2 NUM crl-14326 380 5 , , PUNCT crl-14326 380 6 · · PUNCT crl-14326 380 7 " " PUNCT crl-14326 380 8 .lit .lit X crl-14326 380 9 .z7 .z7 PUNCT crl-14326 381 1 .:z .:z PUNCT crl-14326 382 1 .12 .12 NUM crl-14326 382 2 .01 .01 NUM crl-14326 382 3 .zo .zo NUM crl-14326 382 4 .or .or X crl-14326 382 5 . . PUNCT crl-14326 383 1 .5 .5 NUM crl-14326 383 2 ' ' PUNCT crl-14326 383 3 ) ) PUNCT crl-14326 383 4 , , PUNCT crl-14326 383 5 it it PRON crl-14326 383 6 ) ) PUNCT crl-14326 383 7 , , PUNCT crl-14326 383 8 ) ) PUNCT crl-14326 383 9 it it PRON crl-14326 383 10 , , PUNCT crl-14326 383 11 i i NOUN crl-14326 383 12 ) ) PUNCT crl-14326 383 13 .}l .}l NOUN crl-14326 384 1 17 17 NUM crl-14326 384 2 18 18 NUM crl-14326 384 3 19 19 NUM crl-14326 384 4 20 20 NUM crl-14326 384 5 21 21 NUM crl-14326 384 6 22 22 NUM crl-14326 384 7 23 23 NUM crl-14326 384 8 " " PUNCT crl-14326 384 9 24 24 NUM crl-14326 384 10 25 25 NUM crl-14326 384 11 26 26 NUM crl-14326 384 12 27 27 NUM crl-14326 384 13 28 28 NUM crl-14326 384 14 29 29 NUM crl-14326 384 15 30 30 NUM crl-14326 384 16 31 31 NUM crl-14326 384 17 32 32 NUM crl-14326 384 18 33 33 NUM crl-14326 384 19 34 34 NUM crl-14326 384 20 figure figure NOUN crl-14326 384 21 1 1 NUM crl-14326 384 22 continued continue VERB crl-14326 384 23 variable variable ADJ crl-14326 384 24 set set NOUN crl-14326 384 25 and and CCONJ crl-14326 384 26 begins begin VERB crl-14326 384 27 to to PART crl-14326 384 28 divide divide VERB crl-14326 384 29 them they PRON crl-14326 384 30 into into ADP crl-14326 384 31 clusters cluster NOUN crl-14326 384 32 in in ADP crl-14326 384 33 a a DET crl-14326 384 34 step step NOUN crl-14326 384 35 - - PUNCT crl-14326 384 36 by by ADP crl-14326 384 37 - - PUNCT crl-14326 384 38 step step NOUN crl-14326 384 39 manner manner NOUN crl-14326 384 40 . . PUNCT crl-14326 385 1 it it PRON crl-14326 385 2 first first ADV crl-14326 385 3 divides divide VERB crl-14326 385 4 the the DET crl-14326 385 5 total total ADJ crl-14326 385 6 variable variable NOUN crl-14326 385 7 set set VERB crl-14326 385 8 into into ADP crl-14326 385 9 a a DET crl-14326 385 10 best good ADJ crl-14326 385 11 two two NUM crl-14326 385 12 - - PUNCT crl-14326 385 13 cluster cluster NOUN crl-14326 385 14 solution solution NOUN crl-14326 385 15 . . PUNCT crl-14326 386 1 it it PRON crl-14326 386 2 then then ADV crl-14326 386 3 examines examine VERB crl-14326 386 4 the the DET crl-14326 386 5 two two NUM crl-14326 386 6 clusters cluster NOUN crl-14326 386 7 , , PUNCT crl-14326 386 8 finds find VERB crl-14326 386 9 the the DET crl-14326 386 10 cluster cluster NOUN crl-14326 386 11 containing contain VERB crl-14326 386 12 the the DET crl-14326 386 13 greater great ADJ crl-14326 386 14 amount amount NOUN crl-14326 386 15 of of ADP crl-14326 386 16 dissimilarity dissimilarity NOUN crl-14326 386 17 among among ADP crl-14326 386 18 the the DET crl-14326 386 19 variables variable NOUN crl-14326 386 20 contained contain VERB crl-14326 386 21 in in ADP crl-14326 386 22 that that DET crl-14326 386 23 cluster cluster NOUN crl-14326 386 24 , , PUNCT crl-14326 386 25 and and CCONJ crl-14326 386 26 divides divide VERB crl-14326 386 27 it it PRON crl-14326 386 28 into into ADP crl-14326 386 29 two two NUM crl-14326 386 30 clusters cluster NOUN crl-14326 386 31 . . PUNCT crl-14326 387 1 the the DET crl-14326 387 2 result result NOUN crl-14326 387 3 is be AUX crl-14326 387 4 a a DET crl-14326 387 5 three three NUM crl-14326 387 6 - - PUNCT crl-14326 387 7 cluster cluster NOUN crl-14326 387 8 solution solution NOUN crl-14326 387 9 of of ADP crl-14326 387 10 the the DET crl-14326 387 11 variables variable NOUN crl-14326 387 12 . . PUNCT crl-14326 388 1 the the DET crl-14326 388 2 three three NUM crl-14326 388 3 clusters cluster NOUN crl-14326 388 4 are be AUX crl-14326 388 5 then then ADV crl-14326 388 6 examined examine VERB crl-14326 388 7 , , PUNCT crl-14326 388 8 a a DET crl-14326 388 9 fourcluster fourcluster NOUN crl-14326 388 10 solution solution NOUN crl-14326 388 11 is be AUX crl-14326 388 12 obtained obtain VERB crl-14326 388 13 , , PUNCT crl-14326 388 14 and and CCONJ crl-14326 388 15 so so ADV crl-14326 388 16 on on ADV crl-14326 388 17 . . PUNCT crl-14326 389 1 ultimately ultimately ADV crl-14326 389 2 , , PUNCT crl-14326 389 3 if if SCONJ crl-14326 389 4 this this DET crl-14326 389 5 procedure procedure NOUN crl-14326 389 6 were be AUX crl-14326 389 7 allowed allow VERB crl-14326 389 8 to to PART crl-14326 389 9 keep keep VERB crl-14326 389 10 clustering cluster VERB crl-14326 389 11 in in ADP crl-14326 389 12 this this DET crl-14326 389 13 manner manner NOUN crl-14326 389 14 , , PUNCT crl-14326 389 15 it it PRON crl-14326 389 16 would would AUX crl-14326 389 17 eventually eventually ADV crl-14326 389 18 produce produce VERB crl-14326 389 19 35 35 NUM crl-14326 389 20 clusters cluster NOUN crl-14326 389 21 , , PUNCT crl-14326 389 22 with with ADP crl-14326 389 23 one one NUM crl-14326 389 24 variable variable NOUN crl-14326 389 25 in in ADP crl-14326 389 26 each each DET crl-14326 389 27 cluster cluster NOUN crl-14326 389 28 . . PUNCT crl-14326 390 1 however however ADV crl-14326 390 2 , , PUNCT crl-14326 390 3 the the DET crl-14326 390 4 subdividing subdividing NOUN crl-14326 390 5 process process NOUN crl-14326 390 6 is be AUX crl-14326 390 7 stopped stop VERB crl-14326 390 8 when when SCONJ crl-14326 390 9 there there PRON crl-14326 390 10 is be VERB crl-14326 390 11 statistically statistically ADV crl-14326 390 12 little little ADJ crl-14326 390 13 improvement improvement NOUN crl-14326 390 14 to to PART crl-14326 390 15 be be AUX crl-14326 390 16 gained gain VERB crl-14326 390 17 by by ADP crl-14326 390 18 further further ADJ crl-14326 390 19 subdivision subdivision NOUN crl-14326 390 20 . . PUNCT crl-14326 391 1 in in ADP crl-14326 391 2 the the DET crl-14326 391 3 context context NOUN crl-14326 391 4 of of ADP crl-14326 391 5 reliability reliability NOUN crl-14326 391 6 studies study NOUN crl-14326 391 7 , , PUNCT crl-14326 391 8 variables variable NOUN crl-14326 391 9 contained contain VERB crl-14326 391 10 in in ADP crl-14326 391 11 the the DET crl-14326 391 12 same same ADJ crl-14326 391 13 cluster cluster NOUN crl-14326 391 14 when when SCONJ crl-14326 391 15 the the DET crl-14326 391 16 program program NOUN crl-14326 391 17 terminates terminate VERB crl-14326 391 18 can can AUX crl-14326 391 19 be be AUX crl-14326 391 20 considered consider VERB crl-14326 391 21 sufficiently sufficiently ADV crl-14326 391 22 similar similar ADJ crl-14326 391 23 so so SCONJ crl-14326 391 24 as as SCONJ crl-14326 391 25 to to PART crl-14326 391 26 represent represent VERB crl-14326 391 27 parallel parallel ADJ crl-14326 391 28 measures measure NOUN crl-14326 391 29 of of ADP crl-14326 391 30 an an DET crl-14326 391 31 underlying underlying ADJ crl-14326 391 32 dimension dimension NOUN crl-14326 391 33 . . PUNCT crl-14326 392 1 in in ADP crl-14326 392 2 addition addition NOUN crl-14326 392 3 , , PUNCT crl-14326 392 4 the the DET crl-14326 392 5 v v PROPN crl-14326 392 6 arclus arclus NOUN crl-14326 392 7 program program NOUN crl-14326 392 8 is be AUX crl-14326 392 9 a a DET crl-14326 392 10 form form NOUN crl-14326 392 11 of of ADP crl-14326 392 12 oblique oblique ADJ crl-14326 392 13 principal principal ADJ crl-14326 392 14 components component NOUN crl-14326 392 15 analysis analysis NOUN crl-14326 392 16 so so SCONJ crl-14326 392 17 that that SCONJ crl-14326 392 18 the the DET crl-14326 392 19 reliability reliability NOUN crl-14326 392 20 estimator estimator NOUN crl-14326 392 21 theta theta NOUN crl-14326 392 22 ( ( PUNCT crl-14326 392 23 e e PROPN crl-14326 392 24 ) ) PUNCT crl-14326 392 25 , , PUNCT crl-14326 392 26 an an DET crl-14326 392 27 extension extension NOUN crl-14326 392 28 of of ADP crl-14326 392 29 cronbach cronbach NOUN crl-14326 392 30 ' ' PUNCT crl-14326 392 31 s s NOUN crl-14326 392 32 a a NOUN crl-14326 392 33 to to ADP crl-14326 392 34 the the DET crl-14326 392 35 results result NOUN crl-14326 392 36 of of ADP crl-14326 392 37 principal principal ADJ crl-14326 392 38 components component NOUN crl-14326 392 39 analysis analysis NOUN crl-14326 392 40 , , PUNCT crl-14326 392 41 86 86 NUM crl-14326 392 42 can can AUX crl-14326 392 43 be be AUX crl-14326 392 44 computed compute VERB crl-14326 392 45 for for ADP crl-14326 392 46 each each DET crl-14326 392 47 resulting result VERB crl-14326 392 48 cluster cluster NOUN crl-14326 392 49 . . PUNCT crl-14326 393 1 table table NOUN crl-14326 393 2 2 2 NUM crl-14326 393 3 lists list VERB crl-14326 393 4 the the DET crl-14326 393 5 12 12 NUM crl-14326 393 6 clusters cluster NOUN crl-14326 393 7 produced produce VERB crl-14326 393 8 from from ADP crl-14326 393 9 the the DET crl-14326 393 10 original35 original35 NOUN crl-14326 393 11 variables variable NOUN crl-14326 393 12 by by ADP crl-14326 393 13 the the DET crl-14326 393 14 procedure procedure NOUN crl-14326 393 15 described describe VERB crl-14326 393 16 above above ADP crl-14326 393 17 . . PUNCT crl-14326 394 1 the the DET crl-14326 394 2 steps step NOUN crl-14326 394 3 in in ADP crl-14326 394 4 the the DET crl-14326 394 5 formation formation NOUN crl-14326 394 6 of of ADP crl-14326 394 7 this this DET crl-14326 394 8 12 12 NUM crl-14326 394 9 - - PUNCT crl-14326 394 10 cluster cluster NOUN crl-14326 394 11 solution solution NOUN crl-14326 394 12 are be AUX crl-14326 394 13 represented represent VERB crl-14326 394 14 in in ADP crl-14326 394 15 figure figure NOUN crl-14326 394 16 2 2 NUM crl-14326 394 17 , , PUNCT crl-14326 394 18 where where SCONJ crl-14326 394 19 gaps gap NOUN crl-14326 394 20 in in ADP crl-14326 394 21 the the DET crl-14326 394 22 column column NOUN crl-14326 394 23 of of ADP crl-14326 394 24 xs xs PROPN crl-14326 394 25 correspond correspond PROPN crl-14326 394 26 to to ADP crl-14326 394 27 separate separate ADJ crl-14326 394 28 clusters cluster NOUN crl-14326 394 29 as as SCONJ crl-14326 394 30 produced produce VERB crl-14326 394 31 at at ADP crl-14326 394 32 each each DET crl-14326 394 33 step step NOUN crl-14326 394 34 in in ADP crl-14326 394 35 the the DET crl-14326 394 36 analysis analysis NOUN crl-14326 394 37 . . PUNCT crl-14326 395 1 the the DET crl-14326 395 2 results result NOUN crl-14326 395 3 observed observe VERB crl-14326 395 4 in in ADP crl-14326 395 5 figure figure NOUN crl-14326 395 6 2 2 NUM crl-14326 395 7 are be AUX crl-14326 395 8 quite quite ADV crl-14326 395 9 revealing revealing ADJ crl-14326 395 10 . . PUNCT crl-14326 396 1 at at ADP crl-14326 396 2 the the DET crl-14326 396 3 two two NUM crl-14326 396 4 - - PUNCT crl-14326 396 5 cluster cluster NOUN crl-14326 396 6 stage stage NOUN crl-14326 396 7 , , PUNCT crl-14326 396 8 the the DET crl-14326 396 9 analysis analysis NOUN crl-14326 396 10 almost almost ADV crl-14326 396 11 exactly exactly ADV crl-14326 396 12 divides divide VERB crl-14326 396 13 the the DET crl-14326 396 14 variables variable NOUN crl-14326 396 15 into into ADP crl-14326 396 16 those those PRON crl-14326 396 17 derived derive VERB crl-14326 396 18 from from ADP crl-14326 396 19 the the DET crl-14326 396 20 librarian librarian ADJ crl-14326 396 21 half half NOUN crl-14326 396 22 of of ADP crl-14326 396 23 the the DET crl-14326 396 24 form form NOUN crl-14326 396 25 and and CCONJ crl-14326 396 26 those those PRON crl-14326 396 27 from from ADP crl-14326 396 28 the the DET crl-14326 396 29 patron patron NOUN crl-14326 396 30 half half NOUN crl-14326 396 31 . . PUNCT crl-14326 397 1 the the DET crl-14326 397 2 correlation correlation NOUN crl-14326 397 3 between between ADP crl-14326 397 4 the the DET crl-14326 397 5 two two NUM crl-14326 397 6 clusters cluster NOUN crl-14326 397 7 is be AUX crl-14326 397 8 0.04 0.04 NUM crl-14326 397 9 . . PUNCT crl-14326 398 1 the the DET crl-14326 398 2 only only ADJ crl-14326 398 3 exception exception NOUN crl-14326 398 4 is be AUX crl-14326 398 5 that that SCONJ crl-14326 398 6 totcklrn totcklrn ADV crl-14326 398 7 , , PUNCT crl-14326 398 8 a a DET crl-14326 398 9 patron patron NOUN crl-14326 398 10 variable variable NOUN crl-14326 398 11 measuring measure VERB crl-14326 398 12 how how SCONJ crl-14326 398 13 much much ADJ crl-14326 398 14 the the DET crl-14326 398 15 patron patron NOUN crl-14326 398 16 learned learn VERB crl-14326 398 17 about about ADP crl-14326 398 18 the the DET crl-14326 398 19 library library NOUN crl-14326 398 20 or or CCONJ crl-14326 398 21 reference reference NOUN crl-14326 398 22 sources source NOUN crl-14326 398 23 , , PUNCT crl-14326 398 24 is be AUX crl-14326 398 25 contained contain VERB crl-14326 398 26 in in ADP crl-14326 398 27 the the DET crl-14326 398 28 librarian librarian ADJ crl-14326 398 29 cluster cluster NOUN crl-14326 398 30 . . PUNCT crl-14326 399 1 it it PRON crl-14326 399 2 should should AUX crl-14326 399 3 be be AUX crl-14326 399 4 noted note VERB crl-14326 399 5 that that SCONJ crl-14326 399 6 at at ADP crl-14326 399 7 the the DET crl-14326 399 8 final final ADJ crl-14326 399 9 stage stage NOUN crl-14326 399 10 , , PUNCT crl-14326 399 11 this this DET crl-14326 399 12 variable variable NOUN crl-14326 399 13 is be AUX crl-14326 399 14 clus326 clus326 PROPN crl-14326 399 15 college college PROPN crl-14326 399 16 & & CCONJ crl-14326 399 17 research research PROPN crl-14326 399 18 libraries library NOUN crl-14326 399 19 july july PROPN crl-14326 399 20 1987 1987 NUM crl-14326 399 21 table2 table2 NOUN crl-14326 399 22 clusters cluster NOUN crl-14326 399 23 produced produce VERB crl-14326 399 24 from from ADP crl-14326 399 25 original original ADJ crl-14326 399 26 35 35 NUM crl-14326 399 27 variables variable NOUN crl-14326 399 28 cluster cluster NOUN crl-14326 399 29 variable variable ADJ crl-14326 399 30 name name NOUN crl-14326 399 31 definition definition NOUN crl-14326 399 32 1 1 NUM crl-14326 399 33 2 2 NUM crl-14326 399 34 3 3 NUM crl-14326 399 35 4 4 NUM crl-14326 399 36 5 5 NUM crl-14326 399 37 6 6 NUM crl-14326 399 38 7 7 NUM crl-14326 399 39 totckser totckser NOUN crl-14326 399 40 totckth totckth NOUN crl-14326 399 41 zpr12 zpr12 NOUN crl-14326 399 42 zpr8 zpr8 PROPN crl-14326 399 43 totcklr3 totcklr3 PROPN crl-14326 400 1 totckspb totckspb PROPN crl-14326 400 2 totckqpb totckqpb PROPN crl-14326 400 3 zfnd zfnd PROPN crl-14326 400 4 pr3 pr3 PROPN crl-14326 400 5 totcknei totcknei PROPN crl-14326 400 6 ag ag PROPN crl-14326 400 7 totckrns totckrn NOUN crl-14326 400 8 totckuk totckuk PROPN crl-14326 400 9 zpr7 zpr7 PROPN crl-14326 400 10 zprlo zprlo PROPN crl-14326 400 11 zprll zprll PROPN crl-14326 400 12 zbd zbd PROPN crl-14326 400 13 totckapb totckapb PROPN crl-14326 400 14 totckrel totckrel PROPN crl-14326 400 15 totckpcd totckpcd PROPN crl-14326 400 16 totckcd totckcd PROPN crl-14326 400 17 zprs zprs PROPN crl-14326 400 18 zlrps zlrps PROPN crl-14326 400 19 number number NOUN crl-14326 400 20 of of ADP crl-14326 400 21 times time NOUN crl-14326 400 22 patron patron NOUN crl-14326 400 23 checks check VERB crl-14326 400 24 negative negative ADJ crl-14326 400 25 responses response NOUN crl-14326 400 26 on on ADP crl-14326 400 27 6 6 NUM crl-14326 400 28 service service NOUN crl-14326 400 29 items item NOUN crl-14326 400 30 ( ( PUNCT crl-14326 400 31 understanding understanding NOUN crl-14326 400 32 , , PUNCT crl-14326 400 33 knowledgeability knowledgeability NOUN crl-14326 400 34 , , PUNCT crl-14326 400 35 courtesy courtesy NOUN crl-14326 400 36 , , PUNCT crl-14326 400 37 clear clear ADJ crl-14326 400 38 explanations explanation NOUN crl-14326 400 39 , , PUNCT crl-14326 400 40 enough enough ADJ crl-14326 400 41 time time NOUN crl-14326 400 42 , , PUNCT crl-14326 400 43 enough enough ADJ crl-14326 400 44 help help NOUN crl-14326 400 45 ) ) PUNCT crl-14326 400 46 number number NOUN crl-14326 400 47 of of ADP crl-14326 400 48 times time NOUN crl-14326 400 49 patron patron PROPN crl-14326 400 50 reports report NOUN crl-14326 400 51 receiving receive VERB crl-14326 400 52 only only ADV crl-14326 400 53 partly partly ADV crl-14326 400 54 or or CCONJ crl-14326 400 55 not not PART crl-14326 400 56 enough enough ADJ crl-14326 400 57 time time NOUN crl-14326 400 58 and/or and/or CCONJ crl-14326 400 59 help help VERB crl-14326 400 60 patron patron NOUN crl-14326 400 61 reports report NOUN crl-14326 400 62 whether whether SCONJ crl-14326 400 63 enough enough ADJ crl-14326 400 64 time time NOUN crl-14326 400 65 was be AUX crl-14326 400 66 given give VERB crl-14326 400 67 ( ( PUNCT crl-14326 400 68 yes yes INTJ crl-14326 400 69 , , PUNCT crl-14326 400 70 partly partly ADV crl-14326 400 71 , , PUNCT crl-14326 400 72 no no DET crl-14326 400 73 ) ) PUNCT crl-14326 400 74 patron patron NOUN crl-14326 400 75 reports report VERB crl-14326 400 76 whether whether SCONJ crl-14326 400 77 enough enough ADJ crl-14326 400 78 help help NOUN crl-14326 400 79 was be AUX crl-14326 400 80 given give VERB crl-14326 400 81 ( ( PUNCT crl-14326 400 82 yes yes INTJ crl-14326 400 83 , , PUNCT crl-14326 400 84 partly partly ADV crl-14326 400 85 , , PUNCT crl-14326 400 86 no no ADV crl-14326 400 87 ) ) PUNCT crl-14326 400 88 number number NOUN crl-14326 400 89 of of ADP crl-14326 400 90 times time NOUN crl-14326 400 91 librarian librarian ADJ crl-14326 400 92 checks check NOUN crl-14326 400 93 ~7listed ~7liste VERB crl-14326 400 94 problems problem NOUN crl-14326 400 95 ( ( PUNCT crl-14326 400 96 see see VERB crl-14326 400 97 appendix appendix PROPN crl-14326 400 98 b b PROPN crl-14326 400 99 ) ) PUNCT crl-14326 400 100 number number NOUN crl-14326 400 101 of of ADP crl-14326 400 102 times time NOUN crl-14326 400 103 librarian librarian ADJ crl-14326 400 104 checks check NOUN crl-14326 400 105 3 3 NUM crl-14326 400 106 searching search VERB crl-14326 400 107 problems problem NOUN crl-14326 400 108 ( ( PUNCT crl-14326 400 109 difficult difficult ADJ crl-14326 400 110 to to PART crl-14326 400 111 think think VERB crl-14326 400 112 of of ADP crl-14326 400 113 source source NOUN crl-14326 400 114 , , PUNCT crl-14326 400 115 difficult difficult ADJ crl-14326 400 116 to to PART crl-14326 400 117 find find VERB crl-14326 400 118 subject subject ADJ crl-14326 400 119 headings heading NOUN crl-14326 400 120 , , PUNCT crl-14326 400 121 source source NOUN crl-14326 400 122 is be AUX crl-14326 400 123 difficult difficult ADJ crl-14326 400 124 to to PART crl-14326 400 125 consult consult VERB crl-14326 400 126 ) ) PUNCT crl-14326 400 127 number number NOUN crl-14326 400 128 of of ADP crl-14326 400 129 times time NOUN crl-14326 400 130 librarian librarian ADJ crl-14326 400 131 checks check NOUN crl-14326 400 132 4 4 NUM crl-14326 400 133 question question NOUN crl-14326 400 134 problems problem NOUN crl-14326 400 135 ( ( PUNCT crl-14326 400 136 lacking lacking NOUN crl-14326 400 137 and and CCONJ crl-14326 400 138 misinformation misinformation NOUN crl-14326 400 139 , , PUNCT crl-14326 400 140 very very ADV crl-14326 400 141 recent recent ADJ crl-14326 400 142 information information NOUN crl-14326 400 143 wanted want VERB crl-14326 400 144 , , PUNCT crl-14326 400 145 concerned concern VERB crl-14326 400 146 with with ADP crl-14326 400 147 foreign foreign ADJ crl-14326 400 148 country country NOUN crl-14326 400 149 / / SYM crl-14326 400 150 language language NOUN crl-14326 400 151 , , PUNCT crl-14326 400 152 difficult difficult ADJ crl-14326 400 153 citation citation NOUN crl-14326 400 154 ) ) PUNCT crl-14326 400 155 patron patron NOUN crl-14326 400 156 reports report NOUN crl-14326 400 157 degree degree NOUN crl-14326 400 158 to to PART crl-14326 400 159 which which PRON crl-14326 400 160 he he PRON crl-14326 400 161 / / SYM crl-14326 400 162 she she PRON crl-14326 400 163 found find VERB crl-14326 400 164 what what PRON crl-14326 400 165 was be AUX crl-14326 400 166 wanted want VERB crl-14326 400 167 and and CCONJ crl-14326 400 168 was be AUX crl-14326 400 169 satisfied satisfied ADJ crl-14326 400 170 ( ( PUNCT crl-14326 400 171 found find VERB crl-14326 400 172 exactly exactly ADV crl-14326 400 173 and and CCONJ crl-14326 400 174 satisfied satisfied ADJ crl-14326 400 175 , , PUNCT crl-14326 400 176 found find VERB crl-14326 400 177 approximately approximately ADV crl-14326 400 178 and and CCONJ crl-14326 400 179 satisfied satisfied ADJ crl-14326 400 180 , , PUNCT crl-14326 400 181 found find VERB crl-14326 400 182 approximately approximately ADV crl-14326 400 183 and and CCONJ crl-14326 400 184 not not PART crl-14326 400 185 satisfied satisfied ADJ crl-14326 400 186 , , PUNCT crl-14326 400 187 not not PART crl-14326 400 188 found find VERB crl-14326 400 189 and and CCONJ crl-14326 400 190 not not PART crl-14326 400 191 satisfied satisfied ADJ crl-14326 400 192 ) ) PUNCT crl-14326 400 193 patron patron NOUN crl-14326 400 194 reports report NOUN crl-14326 400 195 degree degree NOUN crl-14326 400 196 of of ADP crl-14326 400 197 satisfaction satisfaction NOUN crl-14326 400 198 with with ADP crl-14326 400 199 what what PRON crl-14326 400 200 was be AUX crl-14326 400 201 found find VERB crl-14326 400 202 or or CCONJ crl-14326 400 203 not not PART crl-14326 400 204 found find VERB crl-14326 400 205 ( ( PUNCT crl-14326 400 206 satisfied satisfied ADJ crl-14326 400 207 , , PUNCT crl-14326 400 208 partly partly ADV crl-14326 400 209 satisfied satisfied ADJ crl-14326 400 210 , , PUNCT crl-14326 400 211 not not PART crl-14326 400 212 satisfied satisfied ADJ crl-14326 400 213 ) ) PUNCT crl-14326 400 214 · · PUNCT crl-14326 400 215 number number NOUN crl-14326 400 216 of of ADP crl-14326 400 217 times time NOUN crl-14326 400 218 patron patron NOUN crl-14326 400 219 checks check VERB crl-14326 400 220 negative negative ADJ crl-14326 400 221 items item NOUN crl-14326 400 222 in in ADP crl-14326 400 223 regard regard NOUN crl-14326 400 224 to to ADP crl-14326 400 225 quantity quantity NOUN crl-14326 400 226 of of ADP crl-14326 400 227 information information NOUN crl-14326 400 228 ( ( PUNCT crl-14326 400 229 found find VERB crl-14326 400 230 nothing nothing PRON crl-14326 400 231 , , PUNCT crl-14326 400 232 could could AUX crl-14326 400 233 n't not PART crl-14326 400 234 find find VERB crl-14326 400 235 information information NOUN crl-14326 400 236 in in ADP crl-14326 400 237 source source NOUN crl-14326 400 238 , , PUNCT crl-14326 400 239 not not PART crl-14326 400 240 enough enough ADJ crl-14326 400 241 , , PUNCT crl-14326 400 242 not not PART crl-14326 400 243 enough enough ADJ crl-14326 400 244 in in ADP crl-14326 400 245 - - PUNCT crl-14326 400 246 depth depth NOUN crl-14326 400 247 ) ) PUNCT crl-14326 400 248 number number NOUN crl-14326 400 249 of of ADP crl-14326 400 250 times time NOUN crl-14326 400 251 patron patron NOUN crl-14326 400 252 and and CCONJ crl-14326 400 253 librarian librarian NOUN crl-14326 400 254 agree agree VERB crl-14326 400 255 on on ADP crl-14326 400 256 outcome outcome NOUN crl-14326 400 257 ( ( PUNCT crl-14326 400 258 agree agree AUX crl-14326 400 259 found find VERB crl-14326 400 260 , , PUNCT crl-14326 400 261 agree agree AUX crl-14326 400 262 partly partly ADV crl-14326 400 263 found find VERB crl-14326 400 264 , , PUNCT crl-14326 400 265 agree agree VERB crl-14326 400 266 not not PART crl-14326 400 267 found find VERB crl-14326 400 268 ) ) PUNCT crl-14326 400 269 number number NOUN crl-14326 400 270 of of ADP crl-14326 400 271 times time NOUN crl-14326 400 272 patron patron NOUN crl-14326 400 273 checks check NOUN crl-14326 400 274 9listed 9listed NUM crl-14326 400 275 reasons reason NOUN crl-14326 400 276 for for ADP crl-14326 400 277 being be AUX crl-14326 400 278 partly partly ADV crl-14326 400 279 or or CCONJ crl-14326 400 280 not not PART crl-14326 400 281 satisfied satisfied ADJ crl-14326 400 282 ( ( PUNCT crl-14326 400 283 found find VERB crl-14326 400 284 nothing nothing PRON crl-14326 400 285 , , PUNCT crl-14326 400 286 not not PART crl-14326 400 287 enough enough ADJ crl-14326 400 288 , , PUNCT crl-14326 400 289 need need VERB crl-14326 400 290 more more ADJ crl-14326 400 291 in in ADP crl-14326 400 292 - - PUNCT crl-14326 400 293 cfepth cfepth NOUN crl-14326 400 294 , , PUNCT crl-14326 400 295 not not PART crl-14326 400 296 relevant relevant ADJ crl-14326 400 297 enough enough ADV crl-14326 400 298 , , PUNCT crl-14326 400 299 want want VERB crl-14326 400 300 different different ADJ crl-14326 400 301 viewpoint viewpoint NOUN crl-14326 400 302 , , PUNCT crl-14326 400 303 could could AUX crl-14326 400 304 n't not PART crl-14326 400 305 find find VERB crl-14326 400 306 information information NOUN crl-14326 400 307 in in ADP crl-14326 400 308 source source NOUN crl-14326 400 309 , , PUNCT crl-14326 400 310 not not PART crl-14326 400 311 sure sure ADJ crl-14326 400 312 if if SCONJ crl-14326 400 313 correct correct ADJ crl-14326 400 314 ) ) PUNCT crl-14326 400 315 number number NOUN crl-14326 400 316 of of ADP crl-14326 400 317 times time NOUN crl-14326 400 318 that that SCONJ crl-14326 400 319 patron patron NOUN crl-14326 400 320 reports report VERB crl-14326 400 321 that that SCONJ crl-14326 400 322 librarian librarian VERB crl-14326 400 323 only only ADV crl-14326 400 324 partly partly ADV crl-14326 400 325 or or CCONJ crl-14326 400 326 did do AUX crl-14326 400 327 not not PART crl-14326 400 328 understand understand VERB crl-14326 400 329 , , PUNCT crl-14326 400 330 and/or and/or CCONJ crl-14326 400 331 was be AUX crl-14326 400 332 only only ADV crl-14326 400 333 partly partly ADV crl-14326 400 334 or or CCONJ crl-14326 400 335 not not PART crl-14326 400 336 knowledgeable knowledgeable ADJ crl-14326 400 337 patron patron NOUN crl-14326 400 338 reports report NOUN crl-14326 400 339 whether whether SCONJ crl-14326 400 340 librarian librarian PROPN crl-14326 400 341 understood understand VERB crl-14326 400 342 what what PRON crl-14326 400 343 was be AUX crl-14326 400 344 wanted want VERB crl-14326 400 345 ( ( PUNCT crl-14326 400 346 yes yes INTJ crl-14326 400 347 , , PUNCT crl-14326 400 348 partly partly ADV crl-14326 400 349 , , PUNCT crl-14326 400 350 no no DET crl-14326 400 351 ) ) PUNCT crl-14326 400 352 patron patron NOUN crl-14326 400 353 reports report VERB crl-14326 400 354 whether whether SCONJ crl-14326 400 355 librarian librarian NOUN crl-14326 400 356 appeared appear VERB crl-14326 400 357 knowledgeable knowledgeable ADJ crl-14326 400 358 ( ( PUNCT crl-14326 400 359 yes yes INTJ crl-14326 400 360 , , PUNCT crl-14326 400 361 partly partly ADV crl-14326 400 362 , , PUNCT crl-14326 400 363 no no DET crl-14326 400 364 ) ) PUNCT crl-14326 400 365 patron patron NOUN crl-14326 400 366 reports report VERB crl-14326 400 367 whether whether SCONJ crl-14326 400 368 librarian librarian NOUN crl-14326 400 369 was be AUX crl-14326 400 370 courteous courteous ADJ crl-14326 400 371 ( ( PUNCT crl-14326 400 372 yes yes INTJ crl-14326 400 373 , , PUNCT crl-14326 400 374 partly partly ADV crl-14326 400 375 , , PUNCT crl-14326 400 376 no no ADV crl-14326 400 377 ) ) PUNCT crl-14326 400 378 librarian librarian ADJ crl-14326 400 379 reports report VERB crl-14326 400 380 whether whether SCONJ crl-14326 400 381 busy busy ADJ crl-14326 400 382 and and CCONJ crl-14326 400 383 whether whether SCONJ crl-14326 400 384 directed direct VERB crl-14326 400 385 or or CCONJ crl-14326 400 386 helped help VERB crl-14326 400 387 with with ADP crl-14326 400 388 search search NOUN crl-14326 400 389 ( ( PUNCT crl-14326 400 390 busy busy ADJ crl-14326 400 391 and and CCONJ crl-14326 400 392 direct direct ADJ crl-14326 400 393 , , PUNCT crl-14326 400 394 busy busy ADJ crl-14326 400 395 and and CCONJ crl-14326 400 396 search search VERB crl-14326 400 397 , , PUNCT crl-14326 400 398 not not PART crl-14326 400 399 busy busy ADJ crl-14326 400 400 and and CCONJ crl-14326 400 401 direct direct ADJ crl-14326 400 402 , , PUNCT crl-14326 400 403 not not PART crl-14326 400 404 busy busy ADJ crl-14326 400 405 and and CCONJ crl-14326 400 406 search search VERB crl-14326 400 407 ) ) PUNCT crl-14326 400 408 number number NOUN crl-14326 400 409 of of ADP crl-14326 400 410 times time NOUN crl-14326 400 411 librarian librarian ADJ crl-14326 400 412 reports report VERB crl-14326 400 413 3 3 NUM crl-14326 400 414 administrative administrative ADJ crl-14326 400 415 problems problem NOUN crl-14326 400 416 ( ( PUNCT crl-14326 400 417 busy busy ADJ crl-14326 400 418 , , PUNCT crl-14326 400 419 books book NOUN crl-14326 400 420 off off ADP crl-14326 400 421 shelf shelf NOUN crl-14326 400 422 , , PUNCT crl-14326 400 423 cataloging catalog VERB crl-14326 400 424 or or CCONJ crl-14326 400 425 tedinical tedinical ADJ crl-14326 400 426 problem problem NOUN crl-14326 400 427 ) ) PUNCT crl-14326 400 428 number number NOUN crl-14326 400 429 of of ADP crl-14326 400 430 times time NOUN crl-14326 400 431 patron patron NOUN crl-14326 400 432 checks check VERB crl-14326 400 433 negative negative ADJ crl-14326 400 434 items item NOUN crl-14326 400 435 in in ADP crl-14326 400 436 regard regard NOUN crl-14326 400 437 to to ADP crl-14326 400 438 quality quality NOUN crl-14326 400 439 of of ADP crl-14326 400 440 information information NOUN crl-14326 400 441 ( ( PUNCT crl-14326 400 442 not not PART crl-14326 400 443 relevant relevant ADJ crl-14326 400 444 enough enough ADV crl-14326 400 445 , , PUNCT crl-14326 400 446 want want VERB crl-14326 400 447 different different ADJ crl-14326 400 448 viewpoint viewpoint NOUN crl-14326 400 449 , , PUNCT crl-14326 400 450 not not PART crl-14326 400 451 sure sure ADJ crl-14326 400 452 information information NOUN crl-14326 400 453 correct correct ADJ crl-14326 400 454 , , PUNCT crl-14326 400 455 what what PRON crl-14326 400 456 i i PRON crl-14326 400 457 asked ask VERB crl-14326 400 458 for for ADP crl-14326 400 459 but but CCONJ crl-14326 400 460 not not PART crl-14326 400 461 really really ADV crl-14326 400 462 what what PRON crl-14326 400 463 i i PRON crl-14326 400 464 wanted want VERB crl-14326 400 465 ) ) PUNCT crl-14326 400 466 number number NOUN crl-14326 400 467 of of ADP crl-14326 400 468 times time NOUN crl-14326 400 469 checks check NOUN crl-14326 400 470 items item NOUN crl-14326 400 471 indicating indicate VERB crl-14326 400 472 communication communication NOUN crl-14326 400 473 difficulty difficulty NOUN crl-14326 400 474 ( ( PUNCT crl-14326 400 475 what what PRON crl-14326 400 476 i i PRON crl-14326 400 477 asked ask VERB crl-14326 400 478 for for ADP crl-14326 400 479 but but CCONJ crl-14326 400 480 not not PART crl-14326 400 481 really really ADV crl-14326 400 482 what what PRON crl-14326 400 483 i i PRON crl-14326 400 484 wanted want VERB crl-14326 400 485 , , PUNCT crl-14326 400 486 librarian librarian ADJ crl-14326 400 487 only only ADV crl-14326 400 488 partly partly ADV crl-14326 400 489 or or CCONJ crl-14326 400 490 did do AUX crl-14326 400 491 not not PART crl-14326 400 492 understand understand VERB crl-14326 400 493 what what PRON crl-14326 400 494 was be AUX crl-14326 400 495 wanted want VERB crl-14326 400 496 , , PUNCT crl-14326 400 497 want want VERB crl-14326 400 498 different different ADJ crl-14326 400 499 viewpoint viewpoint NOUN crl-14326 400 500 ) ) PUNCT crl-14326 400 501 number number NOUN crl-14326 400 502 of of ADP crl-14326 400 503 times time NOUN crl-14326 400 504 l'atron l'atron PROPN crl-14326 400 505 checks check VERB crl-14326 400 506 items item NOUN crl-14326 400 507 indicating indicate VERB crl-14326 400 508 communication communication NOUN crl-14326 400 509 difficulty difficulty NOUN crl-14326 400 510 plus plus CCONJ crl-14326 400 511 number number NOUN crl-14326 400 512 of of ADP crl-14326 400 513 times time NOUN crl-14326 400 514 librarian librarian ADJ crl-14326 400 515 reports report NOUN crl-14326 400 516 that that SCONJ crl-14326 400 517 patron patron NOUN crl-14326 400 518 was be AUX crl-14326 400 519 difficult difficult ADJ crl-14326 400 520 to to PART crl-14326 400 521 communicate communicate VERB crl-14326 400 522 with with ADP crl-14326 400 523 patron patron NOUN crl-14326 400 524 reports report NOUN crl-14326 400 525 that that SCONJ crl-14326 400 526 librarian librarian PROPN crl-14326 400 527 helped help VERB crl-14326 400 528 with with ADP crl-14326 400 529 the the DET crl-14326 400 530 search search NOUN crl-14326 400 531 or or CCONJ crl-14326 400 532 directed direct VERB crl-14326 400 533 and and CCONJ crl-14326 400 534 suggested suggest VERB crl-14326 400 535 librarian librarian ADJ crl-14326 400 536 and and CCONJ crl-14326 400 537 patron patron NOUN crl-14326 400 538 report report NOUN crl-14326 400 539 that that SCONJ crl-14326 400 540 librarian librarian PROPN crl-14326 400 541 helped help VERB crl-14326 400 542 with with ADP crl-14326 400 543 search search NOUN crl-14326 400 544 librarian librarian NOUN crl-14326 400 545 or or CCONJ crl-14326 400 546 patron patron NOUN crl-14326 400 547 report report NOUN crl-14326 400 548 that that SCONJ crl-14326 400 549 librarian librarian NOUN crl-14326 400 550 directed direct VERB crl-14326 400 551 and and CCONJ crl-14326 400 552 suggested suggest VERB crl-14326 400 553 only only ADV crl-14326 400 554 development development NOUN crl-14326 400 555 and and CCONJ crl-14326 400 556 testing test VERB crl-14326 400 557 327 327 NUM crl-14326 400 558 table table NOUN crl-14326 400 559 2 2 NUM crl-14326 400 560 continued continue VERB crl-14326 400 561 cluster cluster NOUN crl-14326 400 562 variable variable ADJ crl-14326 400 563 name name NOUN crl-14326 400 564 definition definition NOUN crl-14326 400 565 8 8 NUM crl-14326 400 566 totckppb totckppb NOUN crl-14326 400 567 number number NOUN crl-14326 400 568 of of ADP crl-14326 400 569 times time NOUN crl-14326 400 570 librarian librarian ADJ crl-14326 400 571 reports report NOUN crl-14326 400 572 5 5 NUM crl-14326 400 573 patron patron NOUN crl-14326 400 574 problems problem NOUN crl-14326 400 575 ( ( PUNCT crl-14326 400 576 needs need VERB crl-14326 400 577 extra extra ADJ crl-14326 400 578 help help NOUN crl-14326 400 579 , , PUNCT crl-14326 400 580 in in ADP crl-14326 400 581 hurry hurry NOUN crl-14326 400 582 , , PUNCT crl-14326 400 583 wants want VERB crl-14326 400 584 number number NOUN crl-14326 400 585 of of ADP crl-14326 400 586 things thing NOUN crl-14326 400 587 , , PUNCT crl-14326 400 588 returns return NOUN crl-14326 400 589 frequently frequently ADV crl-14326 400 590 , , PUNCT crl-14326 400 591 difficult difficult ADJ crl-14326 400 592 to to PART crl-14326 400 593 communicate communicate VERB crl-14326 400 594 with with ADP crl-14326 400 595 ) ) PUNCT crl-14326 400 596 qt qt ADP crl-14326 400 597 zt zt PROPN crl-14326 400 598 llr5num llr5num PROPN crl-14326 400 599 totckli totckli ADJ crl-14326 400 600 librarian librarian PROPN crl-14326 400 601 reports report NOUN crl-14326 400 602 type type NOUN crl-14326 400 603 of of ADP crl-14326 400 604 question question NOUN crl-14326 400 605 ( ( PUNCT crl-14326 400 606 4 4 NUM crl-14326 400 607 types type NOUN crl-14326 400 608 , , PUNCT crl-14326 400 609 most most ADV crl-14326 400 610 specific specific ADJ crl-14326 400 611 to to PART crl-14326 400 612 least least ADJ crl-14326 400 613 specific specific ADJ crl-14326 400 614 ) ) PUNCT crl-14326 400 615 librarian librarian ADJ crl-14326 400 616 reports report NOUN crl-14326 400 617 time time NOUN crl-14326 400 618 taken take VERB crl-14326 400 619 in in ADP crl-14326 400 620 minutes minute NOUN crl-14326 400 621 ( ( PUNCT crl-14326 400 622 0 0 NUM crl-14326 400 623 - - SYM crl-14326 400 624 2 2 NUM crl-14326 400 625 , , PUNCT crl-14326 400 626 3 3 NUM crl-14326 400 627 - - SYM crl-14326 400 628 5 5 NUM crl-14326 400 629 , , PUNCT crl-14326 400 630 5 5 NUM crl-14326 400 631 - - SYM crl-14326 400 632 15 15 NUM crl-14326 400 633 , , PUNCT crl-14326 400 634 more more ADJ crl-14326 400 635 than than ADP crl-14326 400 636 15 15 NUM crl-14326 400 637 ) ) PUNCT crl-14326 400 638 librarian librarian ADJ crl-14326 400 639 reports report NOUN crl-14326 400 640 number number NOUN crl-14326 400 641 of of ADP crl-14326 400 642 sources source NOUN crl-14326 400 643 used use VERB crl-14326 400 644 ( ( PUNCT crl-14326 400 645 1 1 NUM crl-14326 400 646 - - SYM crl-14326 400 647 5 5 NUM crl-14326 400 648 + + NOUN crl-14326 400 649 ) ) PUNCT crl-14326 400 650 number number NOUN crl-14326 400 651 of of ADP crl-14326 400 652 times time NOUN crl-14326 400 653 librarian librarian ADJ crl-14326 400 654 reports report NOUN crl-14326 400 655 giving give VERB crl-14326 400 656 2 2 NUM crl-14326 400 657 types type NOUN crl-14326 400 658 of of ADP crl-14326 400 659 library library NOUN crl-14326 400 660 instruction instruction NOUN crl-14326 400 661 ( ( PUNCT crl-14326 400 662 sources source NOUN crl-14326 400 663 , , PUNCT crl-14326 400 664 citations citation NOUN crl-14326 400 665 , , PUNCT crl-14326 400 666 search search NOUN crl-14326 400 667 strategy strategy NOUN crl-14326 400 668 and!or and!or PROPN crl-14326 400 669 catcilog catcilog PROPN crl-14326 400 670 , , PUNCT crl-14326 400 671 computer computer NOUN crl-14326 400 672 , , PUNCT crl-14326 400 673 holdings holding NOUN crl-14326 400 674 , , PUNCT crl-14326 400 675 locations location NOUN crl-14326 400 676 ) ) PUNCT crl-14326 400 677 totcklrn totcklrn ADJ crl-14326 400 678 number number NOUN crl-14326 400 679 of of ADP crl-14326 400 680 times time NOUN crl-14326 400 681 patron patron PROPN crl-14326 400 682 reports report NOUN crl-14326 400 683 learning learning NOUN crl-14326 400 684 ( ( PUNCT crl-14326 400 685 degree degree NOUN crl-14326 400 686 of of ADP crl-14326 400 687 learning learn VERB crl-14326 400 688 about about ADP crl-14326 400 689 sources source NOUN crl-14326 400 690 and/or and/or CCONJ crl-14326 400 691 about about ADP crl-14326 400 692 library library NOUN crl-14326 400 693 in in ADP crl-14326 400 694 general general ADJ crl-14326 400 695 ) ) PUNCT crl-14326 400 696 9 9 NUM crl-14326 400 697 zrt zrt PROPN crl-14326 400 698 librarian librarian PROPN crl-14326 400 699 reports report NOUN crl-14326 400 700 degree degree NOUN crl-14326 400 701 of of ADP crl-14326 400 702 success success NOUN crl-14326 400 703 in in ADP crl-14326 400 704 finding find VERB crl-14326 400 705 what what PRON crl-14326 400 706 was be AUX crl-14326 400 707 wanted want VERB crl-14326 400 708 by by ADP crl-14326 400 709 patron patron NOUN crl-14326 400 710 ( ( PUNCT crl-14326 400 711 found find VERB crl-14326 400 712 , , PUNCT crl-14326 400 713 partly partly ADV crl-14326 400 714 found find VERB crl-14326 400 715 , , PUNCT crl-14326 400 716 not not PART crl-14326 400 717 found find VERB crl-14326 400 718 ) ) PUNCT crl-14326 400 719 totckcpb totckcpb NOUN crl-14326 400 720 number number NOUN crl-14326 400 721 of of ADP crl-14326 400 722 times time NOUN crl-14326 400 723 librarian librarian PROPN crl-14326 400 724 reports report VERB crl-14326 400 725 collection collection NOUN crl-14326 400 726 problems problem NOUN crl-14326 400 727 ( ( PUNCT crl-14326 400 728 collection collection NOUN crl-14326 400 729 weak weak ADJ crl-14326 400 730 or or CCONJ crl-14326 400 731 out out ADJ crl-14326 400 732 - - PUNCT crl-14326 400 733 of of ADP crl-14326 400 734 - - PUNCT crl-14326 400 735 date date NOUN crl-14326 400 736 and/or and/or CCONJ crl-14326 400 737 needs need VERB crl-14326 400 738 books book NOUN crl-14326 400 739 in in ADP crl-14326 400 740 another another DET crl-14326 400 741 area area NOUN crl-14326 400 742 ) ) PUNCT crl-14326 400 743 10 10 NUM crl-14326 400 744 totcklev totcklev ADJ crl-14326 400 745 number number NOUN crl-14326 400 746 of of ADP crl-14326 400 747 times time NOUN crl-14326 400 748 patron patron NOUN crl-14326 400 749 checks check NOUN crl-14326 400 750 items item NOUN crl-14326 400 751 indicating indicate VERB crl-14326 400 752 difficulty difficulty NOUN crl-14326 400 753 in in ADP crl-14326 400 754 comprehending comprehend VERB crl-14326 400 755 and and CCONJ crl-14326 400 756 utilizing utilize VERB crl-14326 400 757 information information NOUN crl-14326 400 758 ( ( PUNCT crl-14326 400 759 need need VERB crl-14326 400 760 more more ADV crl-14326 400 761 simple simple ADJ crl-14326 400 762 , , PUNCT crl-14326 400 763 too too ADV crl-14326 400 764 much much ADJ crl-14326 400 765 , , PUNCT crl-14326 400 766 explanations explanation NOUN crl-14326 400 767 not not PART crl-14326 400 768 clear clear ADJ crl-14326 400 769 ) ) PUNCT crl-14326 400 770 11 11 NUM crl-14326 400 771 zpr9 zpr9 PROPN crl-14326 400 772 lrs lrs PROPN crl-14326 400 773 patron patron NOUN crl-14326 400 774 reports report NOUN crl-14326 400 775 whether whether SCONJ crl-14326 400 776 librarian librarian PROPN crl-14326 400 777 's 's PART crl-14326 400 778 explanations explanation NOUN crl-14326 400 779 were be AUX crl-14326 400 780 clear clear ADJ crl-14326 400 781 ( ( PUNCT crl-14326 400 782 yes yes INTJ crl-14326 400 783 , , PUNCT crl-14326 400 784 partly partly ADV crl-14326 400 785 , , PUNCT crl-14326 400 786 no no ADV crl-14326 400 787 ) ) PUNCT crl-14326 400 788 librarian librarian ADJ crl-14326 400 789 reports report VERB crl-14326 400 790 whether whether SCONJ crl-14326 400 791 helped help VERB crl-14326 400 792 with with ADP crl-14326 400 793 the the DET crl-14326 400 794 search search NOUN crl-14326 400 795 or or CCONJ crl-14326 400 796 directed direct VERB crl-14326 400 797 and and CCONJ crl-14326 400 798 suggested suggest VERB crl-14326 400 799 oruy oruy NOUN crl-14326 400 800 . . PUNCT crl-14326 401 1 12 12 NUM crl-14326 401 2 zi zi PROPN crl-14326 401 3 patron patron NOUN crl-14326 401 4 reports report NOUN crl-14326 401 5 degree degree NOUN crl-14326 401 6 of of ADP crl-14326 401 7 importance importance NOUN crl-14326 401 8 of of ADP crl-14326 401 9 transaction transaction NOUN crl-14326 401 10 to to ADP crl-14326 401 11 him he PRON crl-14326 401 12 / / SYM crl-14326 401 13 her her PRON crl-14326 401 14 ( ( PUNCT crl-14326 401 15 very very ADV crl-14326 401 16 important important ADJ crl-14326 401 17 , , PUNCT crl-14326 401 18 important important ADJ crl-14326 401 19 , , PUNCT crl-14326 401 20 moderately moderately ADV crl-14326 401 21 important important ADJ crl-14326 401 22 , , PUNCT crl-14326 401 23 somewhat somewhat ADV crl-14326 401 24 important important ADJ crl-14326 401 25 , , PUNCT crl-14326 401 26 not not PART crl-14326 401 27 important important ADJ crl-14326 401 28 ) ) PUNCT crl-14326 401 29 tered tere VERB crl-14326 401 30 with with ADP crl-14326 401 31 totckli totckli NOUN crl-14326 401 32 , , PUNCT crl-14326 401 33 a a DET crl-14326 401 34 measure measure NOUN crl-14326 401 35 of of ADP crl-14326 401 36 the the DET crl-14326 401 37 amount amount NOUN crl-14326 401 38 of of ADP crl-14326 401 39 instruction instruction NOUN crl-14326 401 40 the the DET crl-14326 401 41 librarian librarian NOUN crl-14326 401 42 gave give VERB crl-14326 401 43 the the DET crl-14326 401 44 patron patron NOUN crl-14326 401 45 . . PUNCT crl-14326 402 1 the the DET crl-14326 402 2 views view NOUN crl-14326 402 3 of of ADP crl-14326 402 4 both both CCONJ crl-14326 402 5 the the DET crl-14326 402 6 librarian librarian NOUN crl-14326 402 7 and and CCONJ crl-14326 402 8 patron patron NOUN crl-14326 402 9 appear appear VERB crl-14326 402 10 to to PART crl-14326 402 11 agree agree VERB crl-14326 402 12 on on ADP crl-14326 402 13 the the DET crl-14326 402 14 issue issue NOUN crl-14326 402 15 of of ADP crl-14326 402 16 instruction instruction NOUN crl-14326 402 17 . . PUNCT crl-14326 403 1 at at ADP crl-14326 403 2 the the DET crl-14326 403 3 third third ADJ crl-14326 403 4 step step NOUN crl-14326 403 5 in in ADP crl-14326 403 6 the the DET crl-14326 403 7 derivation derivation NOUN crl-14326 403 8 , , PUNCT crl-14326 403 9 the the DET crl-14326 403 10 patron patron NOUN crl-14326 403 11 variables variable NOUN crl-14326 403 12 are be AUX crl-14326 403 13 divided divide VERB crl-14326 403 14 into into ADP crl-14326 403 15 a a DET crl-14326 403 16 cluster cluster NOUN crl-14326 403 17 of of ADP crl-14326 403 18 variables variable NOUN crl-14326 403 19 evaluating evaluate VERB crl-14326 403 20 the the DET crl-14326 403 21 services service NOUN crl-14326 403 22 provided provide VERB crl-14326 403 23 by by ADP crl-14326 403 24 the the DET crl-14326 403 25 librarian librarian NOUN crl-14326 403 26 and and CCONJ crl-14326 403 27 a a DET crl-14326 403 28 cluster cluster NOUN crl-14326 403 29 of of ADP crl-14326 403 30 variables variable NOUN crl-14326 403 31 measuring measure VERB crl-14326 403 32 the the DET crl-14326 403 33 quality quality NOUN crl-14326 403 34 of of ADP crl-14326 403 35 the the DET crl-14326 403 36 information information NOUN crl-14326 403 37 the the DET crl-14326 403 38 patron patron NOUN crl-14326 403 39 received receive VERB crl-14326 403 40 . . PUNCT crl-14326 404 1 the the DET crl-14326 404 2 correlation correlation NOUN crl-14326 404 3 between between ADP crl-14326 404 4 these these DET crl-14326 404 5 two two NUM crl-14326 404 6 clusters cluster NOUN crl-14326 404 7 is be AUX crl-14326 404 8 0.39 0.39 NUM crl-14326 404 9 . . PUNCT crl-14326 405 1 the the DET crl-14326 405 2 other other ADJ crl-14326 405 3 intermediate intermediate ADJ crl-14326 405 4 steps step NOUN crl-14326 405 5 in in ADP crl-14326 405 6 the the DET crl-14326 405 7 derivation derivation NOUN crl-14326 405 8 of of ADP crl-14326 405 9 the the DET crl-14326 405 10 12 12 NUM crl-14326 405 11 - - PUNCT crl-14326 405 12 cluster cluster NOUN crl-14326 405 13 solution solution NOUN crl-14326 405 14 are be AUX crl-14326 405 15 not not PART crl-14326 405 16 so so ADV crl-14326 405 17 easily easily ADV crl-14326 405 18 interpretable interpretable ADJ crl-14326 405 19 . . PUNCT crl-14326 406 1 in in ADP crl-14326 406 2 general general ADJ crl-14326 406 3 , , PUNCT crl-14326 406 4 however however ADV crl-14326 406 5 , , PUNCT crl-14326 406 6 the the DET crl-14326 406 7 variables variable NOUN crl-14326 406 8 within within ADP crl-14326 406 9 each each PRON crl-14326 406 10 of of ADP crl-14326 406 11 the the DET crl-14326 406 12 12 12 NUM crl-14326 406 13 clusters cluster NOUN crl-14326 406 14 are be AUX crl-14326 406 15 semantically semantically ADV crl-14326 406 16 related relate VERB crl-14326 406 17 , , PUNCT crl-14326 406 18 suggesting suggest VERB crl-14326 406 19 that that SCONJ crl-14326 406 20 the the DET crl-14326 406 21 results result NOUN crl-14326 406 22 are be AUX crl-14326 406 23 sufficiently sufficiently ADV crl-14326 406 24 valid valid ADJ crl-14326 406 25 for for ADP crl-14326 406 26 reliability reliability NOUN crl-14326 406 27 considerations consideration NOUN crl-14326 406 28 . . PUNCT crl-14326 407 1 given give VERB crl-14326 407 2 that that SCONJ crl-14326 407 3 the the DET crl-14326 407 4 12 12 NUM crl-14326 407 5 clusters cluster NOUN crl-14326 407 6 produced produce VERB crl-14326 407 7 from from ADP crl-14326 407 8 our our PRON crl-14326 407 9 35 35 NUM crl-14326 407 10 variables variable NOUN crl-14326 407 11 ( ( PUNCT crl-14326 407 12 see see VERB crl-14326 407 13 table table NOUN crl-14326 407 14 2 2 NUM crl-14326 407 15 ) ) PUNCT crl-14326 407 16 represent represent VERB crl-14326 407 17 distinct distinct ADJ crl-14326 407 18 submeasurements submeasurement NOUN crl-14326 407 19 of of ADP crl-14326 407 20 the the DET crl-14326 407 21 quality quality NOUN crl-14326 407 22 of of ADP crl-14326 407 23 library library NOUN crl-14326 407 24 reference reference NOUN crl-14326 407 25 departments department NOUN crl-14326 407 26 , , PUNCT crl-14326 407 27 reliability reliability NOUN crl-14326 407 28 estimates estimate NOUN crl-14326 407 29 for for ADP crl-14326 407 30 each each DET crl-14326 407 31 cluster cluster NOUN crl-14326 407 32 can can AUX crl-14326 407 33 be be AUX crl-14326 407 34 computed compute VERB crl-14326 407 35 . . PUNCT crl-14326 408 1 these these PRON crl-14326 408 2 are be AUX crl-14326 408 3 listed list VERB crl-14326 408 4 in in ADP crl-14326 408 5 table table NOUN crl-14326 408 6 3 3 NUM crl-14326 408 7 . . PUNCT crl-14326 409 1 it it PRON crl-14326 409 2 should should AUX crl-14326 409 3 be be AUX crl-14326 409 4 noted note VERB crl-14326 409 5 that that SCONJ crl-14326 409 6 theta theta NOUN crl-14326 409 7 for for ADP crl-14326 409 8 a a DET crl-14326 409 9 singlevariable singlevariable ADJ crl-14326 409 10 cluster cluster NOUN crl-14326 409 11 can can AUX crl-14326 409 12 not not PART crl-14326 409 13 be be AUX crl-14326 409 14 computed compute VERB crl-14326 409 15 . . PUNCT crl-14326 410 1 clearly clearly ADV crl-14326 410 2 , , PUNCT crl-14326 410 3 cluster cluster NOUN crl-14326 410 4 nine nine NUM crl-14326 410 5 has have VERB crl-14326 410 6 an an DET crl-14326 410 7 extremely extremely ADV crl-14326 410 8 low low ADJ crl-14326 410 9 reliability reliability NOUN crl-14326 410 10 estimate estimate NOUN crl-14326 410 11 vis vis X crl-14326 410 12 - - PUNCT crl-14326 410 13 a a PRON crl-14326 410 14 - - PUNCT crl-14326 410 15 vis vis X crl-14326 410 16 the the DET crl-14326 410 17 other other ADJ crl-14326 410 18 clusters cluster NOUN crl-14326 410 19 . . PUNCT crl-14326 411 1 it it PRON crl-14326 411 2 combines combine VERB crl-14326 411 3 the the DET crl-14326 411 4 presence presence NOUN crl-14326 411 5 of of ADP crl-14326 411 6 collection collection NOUN crl-14326 411 7 problems problem NOUN crl-14326 411 8 in in ADP crl-14326 411 9 the the DET crl-14326 411 10 area area NOUN crl-14326 411 11 of of ADP crl-14326 411 12 the the DET crl-14326 411 13 patron patron NOUN crl-14326 411 14 's 's PART crl-14326 411 15 question question NOUN crl-14326 411 16 with with ADP crl-14326 411 17 the the DET crl-14326 411 18 librarian librarian NOUN crl-14326 411 19 's 's PART crl-14326 411 20 report report NOUN crl-14326 411 21 of of ADP crl-14326 411 22 whether whether SCONJ crl-14326 411 23 the the DET crl-14326 411 24 information information NOUN crl-14326 411 25 needed need VERB crl-14326 411 26 was be AUX crl-14326 411 27 found find VERB crl-14326 411 28 . . PUNCT crl-14326 412 1 although although SCONJ crl-14326 412 2 this this PRON crl-14326 412 3 is be AUX crl-14326 412 4 a a DET crl-14326 412 5 sensible sensible ADJ crl-14326 412 6 relationship relationship NOUN crl-14326 412 7 of of ADP crl-14326 412 8 the the DET crl-14326 412 9 two two NUM crl-14326 412 10 variables variable NOUN crl-14326 412 11 in in ADP crl-14326 412 12 that that PRON crl-14326 412 13 a a DET crl-14326 412 14 weak weak ADJ crl-14326 412 15 collection collection NOUN crl-14326 412 16 in in ADP crl-14326 412 17 a a DET crl-14326 412 18 given give VERB crl-14326 412 19 area area NOUN crl-14326 412 20 will will AUX crl-14326 412 21 adversely adversely ADV crl-14326 412 22 affect affect VERB crl-14326 412 23 the the DET crl-14326 412 24 ability ability NOUN crl-14326 412 25 of of ADP crl-14326 412 26 the the DET crl-14326 412 27 librarian librarian NOUN crl-14326 412 28 to to PART crl-14326 412 29 find find VERB crl-14326 412 30 the the DET crl-14326 412 31 information information NOUN crl-14326 412 32 the the DET crl-14326 412 33 patron patron NOUN crl-14326 412 34 requests request NOUN crl-14326 412 35 , , PUNCT crl-14326 412 36 the the DET crl-14326 412 37 relationship relationship NOUN crl-14326 412 38 read read VERB crl-14326 412 39 the the DET crl-14326 412 40 other other ADJ crl-14326 412 41 way way NOUN crl-14326 412 42 around around ADV crl-14326 412 43 ( ( PUNCT crl-14326 412 44 a a DET crl-14326 412 45 strong strong ADJ crl-14326 412 46 collection collection NOUN crl-14326 412 47 in in ADP crl-14326 412 48 a a DET crl-14326 412 49 given give VERB crl-14326 412 50 area area NOUN crl-14326 412 51 ) ) PUNCT crl-14326 412 52 is be AUX crl-14326 412 53 not not PART crl-14326 412 54 so so ADV crl-14326 412 55 directly directly ADV crl-14326 412 56 related relate VERB crl-14326 412 57 to to ADP crl-14326 412 58 finding find VERB crl-14326 412 59 the the DET crl-14326 412 60 information information NOUN crl-14326 412 61 . . PUNCT crl-14326 413 1 a a DET crl-14326 413 2 host host NOUN crl-14326 413 3 of of ADP crl-14326 413 4 factors factor NOUN crl-14326 413 5 intervene intervene VERB crl-14326 413 6 in in ADP crl-14326 413 7 going go VERB crl-14326 413 8 from from ADP crl-14326 413 9 the the DET crl-14326 413 10 patron patron NOUN crl-14326 413 11 's 's PART crl-14326 413 12 question question NOUN crl-14326 413 13 to to ADP crl-14326 413 14 determining determine VERB crl-14326 413 15 the the DET crl-14326 413 16 correct correct ADJ crl-14326 413 17 source source NOUN crl-14326 413 18 . . PUNCT crl-14326 414 1 it it PRON crl-14326 414 2 is be AUX crl-14326 414 3 significant significant ADJ crl-14326 414 4 that that SCONJ crl-14326 414 5 cluster cluster NOUN crl-14326 414 6 nine nine NUM crl-14326 414 7 was be AUX crl-14326 414 8 produced produce VERB crl-14326 414 9 from from ADP crl-14326 414 10 a a DET crl-14326 414 11 larger large ADJ crl-14326 414 12 cluster cluster NOUN crl-14326 414 13 that that PRON crl-14326 414 14 contained contain VERB crl-14326 414 15 cluster cluster NOUN crl-14326 414 16 two two NUM crl-14326 414 17 , , PUNCT crl-14326 414 18 a a DET crl-14326 414 19 set set NOUN crl-14326 414 20 of of ADP crl-14326 414 21 variables variable NOUN crl-14326 414 22 consisting consist VERB crl-14326 414 23 of of ADP crl-14326 414 24 overall overall ADJ crl-14326 414 25 problems problem NOUN crl-14326 414 26 with with ADP crl-14326 414 27 the the DET crl-14326 414 28 transaction transaction NOUN crl-14326 414 29 , , PUNCT crl-14326 414 30 the the DET crl-14326 414 31 presence presence NOUN crl-14326 414 32 of of ADP crl-14326 414 33 searching search VERB crl-14326 414 34 problems problem NOUN crl-14326 414 35 , , PUNCT crl-14326 414 36 and and CCONJ crl-14326 414 37 the the DET crl-14326 414 38 presence presence NOUN crl-14326 414 39 of of ADP crl-14326 414 40 question question NOUN crl-14326 414 41 problems problem NOUN crl-14326 414 42 . . PUNCT crl-14326 415 1 if if SCONJ crl-14326 415 2 clusters cluster NOUN crl-14326 415 3 two two NUM crl-14326 415 4 and and CCONJ crl-14326 415 5 nine nine NUM crl-14326 415 6 are be AUX crl-14326 415 7 recombined recombine VERB crl-14326 415 8 , , PUNCT crl-14326 415 9 the the DET crl-14326 415 10 resulting result VERB crl-14326 415 11 cluster cluster NOUN crl-14326 415 12 has have VERB crl-14326 415 13 a a DET crl-14326 415 14 reli328 reli328 PROPN crl-14326 415 15 college college NOUN crl-14326 415 16 & & CCONJ crl-14326 415 17 research research PROPN crl-14326 415 18 libraries library NOUN crl-14326 415 19 july july PROPN crl-14326 415 20 1987 1987 NUM crl-14326 416 1 iteration iteration NOUN crl-14326 416 2 variables variable NOUN crl-14326 416 3 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 4 totckser totckser PROPN crl-14326 416 5 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 6 totckth totckth PROPN crl-14326 416 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 8 zpr8 zpr8 PROPN crl-14326 416 9 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 10 zpr12 zpr12 PROPN crl-14326 416 11 xxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 12 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 13 totcklev totcklev PROPN crl-14326 416 14 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 15 zpr9 zpr9 PROPN crl-14326 416 16 xxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 17 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 18 zprs zprs PROPN crl-14326 416 19 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 20 zlrps zlrps PROPN crl-14326 416 21 xxxxxxxxxxx xxxxxxxxxxx PROPN crl-14326 416 22 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 416 23 totckuk totckuk PROPN crl-14326 417 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 417 2 zpr7 zpr7 PROPN crl-14326 417 3 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 417 4 zpr10 zpr10 PROPN crl-14326 418 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 418 2 zpr11 zpr11 PROPN crl-14326 418 3 xxxxx xxxxx PROPN crl-14326 418 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 418 5 zfnd zfnd PROPN crl-14326 418 6 ~ ~ PUNCT crl-14326 418 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 418 8 prj prj NOUN crl-14326 418 9 ... ... PUNCT crl-14326 419 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 419 2 totcknei totcknei PROPN crl-14326 419 3 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 419 4 ag ag PROPN crl-14326 419 5 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 419 6 totckrns totckrns PROPN crl-14326 419 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 419 8 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 419 9 zi zi PROPN crl-14326 419 10 xxxxxxxxxxxxxx xxxxxxxxxxxxxx PROPN crl-14326 420 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 420 2 totckrel totckrel PROPN crl-14326 420 3 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 420 4 totci(j totci(j PROPN crl-14326 420 5 > > PROPN crl-14326 420 6 cd cd PROPN crl-14326 421 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 421 2 totckcd totckcd PROPN crl-14326 421 3 xx xx PROPN crl-14326 422 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 422 2 totckppb totckppb VERB crl-14326 422 3 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 422 4 qt qt X crl-14326 423 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 423 2 zt zt PROPN crl-14326 423 3 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 424 1 totckli totckli PROPN crl-14326 424 2 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 424 3 llr.5num llr.5num PROPN crl-14326 424 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 424 5 totcklrn totcklrn PROPN crl-14326 425 1 xxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx PROPN crl-14326 425 2 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 425 3 totcklrj totcklrj NOUN crl-14326 425 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 425 5 totckspb totckspb PROPN crl-14326 425 6 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 425 7 tot(]{qpb tot(]{qpb PROPN crl-14326 425 8 xxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 425 9 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 425 10 zrt zrt PROPN crl-14326 426 1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 426 2 totckcpb totckcpb PROPN crl-14326 426 3 xxxxxxxxxxxxx xxxxxxxxxxxxx PROPN crl-14326 426 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 426 5 zlrs zlrs PROPN crl-14326 426 6 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 426 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 426 8 zbd zbd PROPN crl-14326 426 9 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PROPN crl-14326 426 10 tot(]{apb tot(]{apb NOUN crl-14326 426 11 figure2 figure2 NOUN crl-14326 426 12 cluster cluster NOUN crl-14326 426 13 solution solution NOUN crl-14326 426 14 development development NOUN crl-14326 426 15 and and CCONJ crl-14326 426 16 testing test VERB crl-14326 426 17 329 329 NUM crl-14326 426 18 table3 table3 NOUN crl-14326 426 19 reliability reliability NOUN crl-14326 426 20 estimates estimate NOUN crl-14326 426 21 for for ADP crl-14326 426 22 clusters cluster NOUN crl-14326 426 23 cluster cluster PROPN crl-14326 426 24 theta theta PROPN crl-14326 426 25 1 1 NUM crl-14326 426 26 0.90 0.90 NUM crl-14326 426 27 2 2 NUM crl-14326 426 28 0.62 0.62 NUM crl-14326 426 29 3 3 NUM crl-14326 426 30 0.89 0.89 NUM crl-14326 426 31 4 4 NUM crl-14326 426 32 0.76 0.76 NUM crl-14326 426 33 5 5 NUM crl-14326 426 34 0.87 0.87 NUM crl-14326 426 35 6 6 NUM crl-14326 426 36 0.88 0.88 NUM crl-14326 426 37 ability ability NOUN crl-14326 426 38 estimate estimate NOUN crl-14326 426 39 ( ( PUNCT crl-14326 426 40 theta theta NOUN crl-14326 426 41 ) ) PUNCT crl-14326 426 42 of of ADP crl-14326 426 43 0.63 0.63 NUM crl-14326 426 44 . . PUNCT crl-14326 427 1 finally finally ADV crl-14326 427 2 , , PUNCT crl-14326 427 3 the the DET crl-14326 427 4 reliability reliability NOUN crl-14326 427 5 estimate estimate NOUN crl-14326 427 6 theta theta NOUN crl-14326 427 7 can can AUX crl-14326 427 8 be be AUX crl-14326 427 9 computed compute VERB crl-14326 427 10 for for ADP crl-14326 427 11 intermediary intermediary ADJ crl-14326 427 12 clusters cluster NOUN crl-14326 427 13 . . PUNCT crl-14326 428 1 in in ADP crl-14326 428 2 particular particular ADJ crl-14326 428 3 , , PUNCT crl-14326 428 4 at at ADP crl-14326 428 5 the the DET crl-14326 428 6 two two NUM crl-14326 428 7 - - PUNCT crl-14326 428 8 cluster cluster NOUN crl-14326 428 9 stage stage NOUN crl-14326 428 10 , , PUNCT crl-14326 428 11 thereliability thereliability NOUN crl-14326 428 12 of of ADP crl-14326 428 13 the the DET crl-14326 428 14 patron patron NOUN crl-14326 428 15 - - PUNCT crl-14326 428 16 derived derive VERB crl-14326 428 17 variable variable ADJ crl-14326 428 18 cluster cluster NOUN crl-14326 428 19 is be AUX crl-14326 428 20 0.89 0.89 NUM crl-14326 428 21 and and CCONJ crl-14326 428 22 for for ADP crl-14326 428 23 the the DET crl-14326 428 24 librarian librarian ADJ crl-14326 428 25 - - PUNCT crl-14326 428 26 derived derive VERB crl-14326 428 27 cluster cluster NOUN crl-14326 428 28 , , PUNCT crl-14326 428 29 0.76 0.76 NUM crl-14326 428 30 . . PUNCT crl-14326 429 1 external external ADJ crl-14326 429 2 validity validity NOUN crl-14326 429 3 in in ADP crl-14326 429 4 addition addition NOUN crl-14326 429 5 to to ADP crl-14326 429 6 being be AUX crl-14326 429 7 reliable reliable ADJ crl-14326 429 8 , , PUNCT crl-14326 429 9 measures measure NOUN crl-14326 429 10 must must AUX crl-14326 429 11 be be AUX crl-14326 429 12 valid valid ADJ crl-14326 429 13 . . PUNCT crl-14326 430 1 in in ADP crl-14326 430 2 contrast contrast NOUN crl-14326 430 3 to to ADP crl-14326 430 4 reliability reliability NOUN crl-14326 430 5 , , PUNCT crl-14326 430 6 validity validity NOUN crl-14326 430 7 of of ADP crl-14326 430 8 measures measure NOUN crl-14326 430 9 concerns concern VERB crl-14326 430 10 the the DET crl-14326 430 11 degree degree NOUN crl-14326 430 12 to to PART crl-14326 430 13 which which PRON crl-14326 430 14 an an DET crl-14326 430 15 instrument instrument NOUN crl-14326 430 16 measures measure VERB crl-14326 430 17 the the DET crl-14326 430 18 concept concept NOUN crl-14326 430 19 it it PRON crl-14326 430 20 is be AUX crl-14326 430 21 designed design VERB crl-14326 430 22 to to PART crl-14326 430 23 measure measure VERB crl-14326 430 24 . . PUNCT crl-14326 431 1 evidence evidence NOUN crl-14326 431 2 for for ADP crl-14326 431 3 the the DET crl-14326 431 4 validity validity NOUN crl-14326 431 5 of of ADP crl-14326 431 6 an an DET crl-14326 431 7 instrument instrument NOUN crl-14326 431 8 can can AUX crl-14326 431 9 come come VERB crl-14326 431 10 from from ADP crl-14326 431 11 a a DET crl-14326 431 12 number number NOUN crl-14326 431 13 of of ADP crl-14326 431 14 sources source NOUN crl-14326 431 15 , , PUNCT crl-14326 431 16 but but CCONJ crl-14326 431 17 external external ADJ crl-14326 431 18 validity validity NOUN crl-14326 431 19 , , PUNCT crl-14326 431 20 the the DET crl-14326 431 21 degree degree NOUN crl-14326 431 22 to to PART crl-14326 431 23 which which PRON crl-14326 431 24 results result VERB crl-14326 431 25 from from ADP crl-14326 431 26 a a DET crl-14326 431 27 measurement measurement NOUN crl-14326 431 28 instrument instrument NOUN crl-14326 431 29 correspond correspond PROPN crl-14326 431 30 to to ADP crl-14326 431 31 the the DET crl-14326 431 32 results result NOUN crl-14326 431 33 from from ADP crl-14326 431 34 other other ADJ crl-14326 431 35 studies study NOUN crl-14326 431 36 of of ADP crl-14326 431 37 the the DET crl-14326 431 38 same same ADJ crl-14326 431 39 phenomenon phenomenon NOUN crl-14326 431 40 , , PUNCT crl-14326 431 41 is be AUX crl-14326 431 42 most most ADV crl-14326 431 43 commonly commonly ADV crl-14326 431 44 utilized utilize VERB crl-14326 431 45 in in ADP crl-14326 431 46 addition addition NOUN crl-14326 431 47 to to ADP crl-14326 431 48 the the DET crl-14326 431 49 construct construct NOUN crl-14326 431 50 validity validity NOUN crl-14326 431 51 issues issue NOUN crl-14326 431 52 previously previously ADV crl-14326 431 53 discussed discuss VERB crl-14326 431 54 . . PUNCT crl-14326 432 1 many many ADJ crl-14326 432 2 of of ADP crl-14326 432 3 the the DET crl-14326 432 4 variables variable NOUN crl-14326 432 5 assessed assess VERB crl-14326 432 6 by by ADP crl-14326 432 7 the the DET crl-14326 432 8 reference reference NOUN crl-14326 432 9 transaction transaction NOUN crl-14326 432 10 assessment assessment NOUN crl-14326 432 11 instrument instrument NOUN crl-14326 432 12 have have AUX crl-14326 432 13 not not PART crl-14326 432 14 - - PUNCT crl-14326 432 15 been be AUX crl-14326 432 16 independently independently ADV crl-14326 432 17 examined examine VERB crl-14326 432 18 on on ADP crl-14326 432 19 a a DET crl-14326 432 20 sample sample NOUN crl-14326 432 21 of of ADP crl-14326 432 22 library library NOUN crl-14326 432 23 transactions transaction NOUN crl-14326 432 24 and and CCONJ crl-14326 432 25 so so ADV crl-14326 432 26 can can AUX crl-14326 432 27 not not PART crl-14326 432 28 be be AUX crl-14326 432 29 assessed assess VERB crl-14326 432 30 in in ADP crl-14326 432 31 terms term NOUN crl-14326 432 32 of of ADP crl-14326 432 33 external external ADJ crl-14326 432 34 validity validity NOUN crl-14326 432 35 . . PUNCT crl-14326 433 1 one one NUM crl-14326 433 2 item item NOUN crl-14326 433 3 , , PUNCT crl-14326 433 4 however however ADV crl-14326 433 5 - - PUNCT crl-14326 433 6 the the DET crl-14326 433 7 percentage percentage NOUN crl-14326 433 8 of of ADP crl-14326 433 9 times time NOUN crl-14326 433 10 the the DET crl-14326 433 11 patron patron NOUN crl-14326 433 12 found find VERB crl-14326 433 13 exactly exactly ADV crl-14326 433 14 what what PRON crl-14326 433 15 was be AUX crl-14326 433 16 wanted want VERB crl-14326 433 17 - - PUNCT crl-14326 433 18 should should AUX crl-14326 433 19 be be AUX crl-14326 433 20 comparable comparable ADJ crl-14326 433 21 to to ADP crl-14326 433 22 the the DET crl-14326 433 23 results result NOUN crl-14326 433 24 of of ADP crl-14326 433 25 unobtrusive unobtrusive ADJ crl-14326 433 26 observation observation NOUN crl-14326 433 27 by by ADP crl-14326 433 28 myers myer NOUN crl-14326 433 29 and and CCONJ crl-14326 433 30 by by ADP crl-14326 433 31 jirjees jirjee NOUN crl-14326 433 32 . . PUNCT crl-14326 434 1 in in ADP crl-14326 434 2 these these DET crl-14326 434 3 studies study NOUN crl-14326 434 4 , , PUNCT crl-14326 434 5 proxies proxy NOUN crl-14326 434 6 presented present VERB crl-14326 434 7 test test NOUN crl-14326 434 8 questions question NOUN crl-14326 434 9 cluster cluster NOUN crl-14326 434 10 theta theta NOUN crl-14326 434 11 7 7 NUM crl-14326 434 12 0.79 0.79 NUM crl-14326 434 13 8 8 NUM crl-14326 434 14 0.62 0.62 NUM crl-14326 434 15 9 9 NUM crl-14326 434 16 0.46 0.46 NUM crl-14326 434 17 10 10 NUM crl-14326 434 18 0.93 0.93 NUM crl-14326 434 19 11 11 NUM crl-14326 434 20 12 12 NUM crl-14326 434 21 by by ADP crl-14326 434 22 telephone telephone NOUN crl-14326 434 23 to to PART crl-14326 434 24 reference reference VERB crl-14326 434 25 librarians librarian NOUN crl-14326 434 26 in in ADP crl-14326 434 27 academic academic ADJ crl-14326 434 28 libraries library NOUN crl-14326 434 29 in in ADP crl-14326 434 30 the the DET crl-14326 434 31 southeast southeast NOUN crl-14326 434 32 and and CCONJ crl-14326 434 33 northeast northeast NOUN crl-14326 434 34 . . PUNCT crl-14326 435 1 myers myers PROPN crl-14326 435 2 , , PUNCT crl-14326 435 3 in in ADP crl-14326 435 4 her her PRON crl-14326 435 5 study study NOUN crl-14326 435 6 of of ADP crl-14326 435 7 academic academic ADJ crl-14326 435 8 reference reference NOUN crl-14326 435 9 service service NOUN crl-14326 435 10 in in ADP crl-14326 435 11 the the DET crl-14326 435 12 u. u. PROPN crl-14326 435 13 s. s. PROPN crl-14326 435 14 southeast southeast PROPN crl-14326 435 15 , , PUNCT crl-14326 435 16 found find VERB crl-14326 435 17 that that SCONJ crl-14326 435 18 49.12 49.12 NUM crl-14326 435 19 % % NOUN crl-14326 435 20 of of ADP crl-14326 435 21 the the DET crl-14326 435 22 responses response NOUN crl-14326 435 23 to to ADP crl-14326 435 24 her her PRON crl-14326 435 25 list list NOUN crl-14326 435 26 of of ADP crl-14326 435 27 14 14 NUM crl-14326 435 28 factual factual ADJ crl-14326 435 29 questions question NOUN crl-14326 435 30 were be AUX crl-14326 435 31 answered answer VERB crl-14326 435 32 correctly correctly ADV crl-14326 435 33 . . PUNCT crl-14326 436 1 87 87 NUM crl-14326 436 2 jirjees jirjee NOUN crl-14326 436 3 , , PUNCT crl-14326 436 4 using use VERB crl-14326 436 5 35 35 NUM crl-14326 436 6 factual factual ADJ crl-14326 436 7 questions question NOUN crl-14326 436 8 , , PUNCT crl-14326 436 9 found find VERB crl-14326 436 10 that that SCONJ crl-14326 436 11 56.6 56.6 NUM crl-14326 436 12 % % NOUN crl-14326 436 13 were be AUX crl-14326 436 14 answered answer VERB crl-14326 436 15 correctly correctly ADV crl-14326 436 16 . . PUNCT crl-14326 437 1 88 88 NUM crl-14326 437 2 in in ADP crl-14326 437 3 our our PRON crl-14326 437 4 sample sample NOUN crl-14326 437 5 of of ADP crl-14326 437 6 15 15 NUM crl-14326 437 7 libraries library NOUN crl-14326 437 8 , , PUNCT crl-14326 437 9 patrons patron NOUN crl-14326 437 10 report report VERB crl-14326 437 11 that that SCONJ crl-14326 437 12 they they PRON crl-14326 437 13 received receive VERB crl-14326 437 14 " " PUNCT crl-14326 437 15 just just ADV crl-14326 437 16 what what PRON crl-14326 437 17 was be AUX crl-14326 437 18 wanted want VERB crl-14326 437 19 " " PUNCT crl-14326 437 20 on on ADP crl-14326 437 21 46.32 46.32 NUM crl-14326 437 22 % % NOUN crl-14326 437 23 of of ADP crl-14326 437 24 the the DET crl-14326 437 25 " " PUNCT crl-14326 437 26 facts fact NOUN crl-14326 437 27 and and CCONJ crl-14326 437 28 statistics statistic NOUN crl-14326 437 29 " " PUNCT crl-14326 437 30 questions question NOUN crl-14326 437 31 . . PUNCT crl-14326 438 1 a a DET crl-14326 438 2 chisquare chisquare NOUN crl-14326 438 3 test test NOUN crl-14326 438 4 comparing compare VERB crl-14326 438 5 these these DET crl-14326 438 6 percentages percentage NOUN crl-14326 438 7 in in ADP crl-14326 438 8 the the DET crl-14326 438 9 three three NUM crl-14326 438 10 studies study NOUN crl-14326 438 11 is be AUX crl-14326 438 12 not not PART crl-14326 438 13 statistically statistically ADV crl-14326 438 14 significant significant ADJ crl-14326 438 15 ( ( PUNCT crl-14326 438 16 table table NOUN crl-14326 438 17 4 4 NUM crl-14326 438 18 ) ) PUNCT crl-14326 438 19 . . PUNCT crl-14326 439 1 thus thus ADV crl-14326 439 2 , , PUNCT crl-14326 439 3 results result NOUN crl-14326 439 4 of of ADP crl-14326 439 5 success success NOUN crl-14326 439 6 on on ADP crl-14326 439 7 factual factual ADJ crl-14326 439 8 - - PUNCT crl-14326 439 9 type type NOUN crl-14326 439 10 questions question NOUN crl-14326 439 11 as as SCONJ crl-14326 439 12 reported report VERB crl-14326 439 13 by by ADP crl-14326 439 14 patrons patron NOUN crl-14326 439 15 in in ADP crl-14326 439 16 this this DET crl-14326 439 17 study study NOUN crl-14326 439 18 correspond correspond VERB crl-14326 439 19 to to ADP crl-14326 439 20 that that PRON crl-14326 439 21 obtained obtain VERB crl-14326 439 22 by by ADP crl-14326 439 23 testing test VERB crl-14326 439 24 reference reference NOUN crl-14326 439 25 librarians librarian NOUN crl-14326 439 26 by by ADP crl-14326 439 27 unobtrusive unobtrusive ADJ crl-14326 439 28 observation observation NOUN crl-14326 439 29 on on ADP crl-14326 439 30 a a DET crl-14326 439 31 preselected preselecte VERB crl-14326 439 32 set set NOUN crl-14326 439 33 of of ADP crl-14326 439 34 reference reference NOUN crl-14326 439 35 questions question NOUN crl-14326 439 36 . . PUNCT crl-14326 440 1 a a DET crl-14326 440 2 second second ADJ crl-14326 440 3 comparison comparison NOUN crl-14326 440 4 with with ADP crl-14326 440 5 external external ADJ crl-14326 440 6 studies study NOUN crl-14326 440 7 involves involve VERB crl-14326 440 8 previously previously ADV crl-14326 440 9 reported report VERB crl-14326 440 10 data datum NOUN crl-14326 440 11 on on ADP crl-14326 440 12 patron patron NOUN crl-14326 440 13 satisfaction satisfaction NOUN crl-14326 440 14 with with ADP crl-14326 440 15 reference reference PROPN crl-14326 440 16 department department PROPN crl-14326 440 17 service service NOUN crl-14326 440 18 , , PUNCT crl-14326 440 19 as as SCONJ crl-14326 440 20 opposed oppose VERB crl-14326 440 21 to to ADP crl-14326 440 22 quality quality NOUN crl-14326 440 23 of of ADP crl-14326 440 24 answer answer NOUN crl-14326 440 25 , , PUNCT crl-14326 440 26 where where SCONJ crl-14326 440 27 approximately approximately ADV crl-14326 440 28 81 81 NUM crl-14326 440 29 % % NOUN crl-14326 440 30 and and CCONJ crl-14326 440 31 84 84 NUM crl-14326 440 32 % % NOUN crl-14326 440 33 of of ADP crl-14326 440 34 reference reference NOUN crl-14326 440 35 department department NOUN crl-14326 440 36 patrons patron NOUN crl-14326 440 37 reported report VERB crl-14326 440 38 they they PRON crl-14326 440 39 were be AUX crl-14326 440 40 satisfied satisfied ADJ crl-14326 440 41 with with ADP crl-14326 440 42 the the DET crl-14326 440 43 '' '' PUNCT crl-14326 440 44 interpersonal interpersonal ADJ crl-14326 440 45 " " PUNCT crl-14326 440 46 service service NOUN crl-14326 440 47 they they PRON crl-14326 440 48 received receive VERB crl-14326 440 49 . . PUNCT crl-14326 441 1 89 89 NUM crl-14326 441 2 in in ADP crl-14326 441 3 this this DET crl-14326 441 4 study study NOUN crl-14326 441 5 , , PUNCT crl-14326 441 6 where where SCONJ crl-14326 441 7 patrons patron NOUN crl-14326 441 8 were be AUX crl-14326 441 9 asked ask VERB crl-14326 441 10 to to PART crl-14326 441 11 evaluate evaluate VERB crl-14326 441 12 the the DET crl-14326 441 13 quality quality NOUN crl-14326 441 14 of of ADP crl-14326 441 15 the the DET crl-14326 441 16 " " PUNCT crl-14326 441 17 interpersonal interpersonal ADJ crl-14326 441 18 " " PUNCT crl-14326 441 19 service service NOUN crl-14326 441 20 they they PRON crl-14326 441 21 received receive VERB crl-14326 441 22 , , PUNCT crl-14326 441 23 independently independently ADV crl-14326 441 24 of of ADP crl-14326 441 25 their their PRON crl-14326 441 26 evaluation evaluation NOUN crl-14326 441 27 of of ADP crl-14326 441 28 their their PRON crl-14326 441 29 satisfaction satisfaction NOUN crl-14326 441 30 with with ADP crl-14326 441 31 the the DET crl-14326 441 32 information information NOUN crl-14326 441 33 they they PRON crl-14326 441 34 obtained obtain VERB crl-14326 441 35 , , PUNCT crl-14326 441 36 79.48 79.48 NUM crl-14326 441 37 % % NOUN crl-14326 441 38 of of ADP crl-14326 441 39 the the DET crl-14326 441 40 table4 table4 NOUN crl-14326 441 41 found find VERB crl-14326 441 42 exactly exactly ADV crl-14326 441 43 not not PART crl-14326 441 44 found find VERB crl-14326 441 45 exactly exactly ADV crl-14326 441 46 total total ADJ crl-14326 441 47 comparison comparison NOUN crl-14326 441 48 of of ADP crl-14326 441 49 results result NOUN crl-14326 441 50 of of ADP crl-14326 441 51 unobtrusive unobtrusive ADJ crl-14326 441 52 observation observation NOUN crl-14326 441 53 with with ADP crl-14326 441 54 results result NOUN crl-14326 441 55 of of ADP crl-14326 441 56 this this DET crl-14326 441 57 study study NOUN crl-14326 441 58 myers myers PROPN crl-14326 441 59 jirjees jirjees PROPN crl-14326 441 60 236 236 NUM crl-14326 441 61 99 99 NUM crl-14326 441 62 244 244 NUM crl-14326 441 63 76 76 NUM crl-14326 441 64 480 480 NUM crl-14326 441 65 175 175 NUM crl-14326 441 66 , , PUNCT crl-14326 441 67 c=3.64 c=3.64 NOUN crl-14326 441 68 d£=2 d£=2 X crl-14326 441 69 rtai rtai PROPN crl-14326 441 70 total total NOUN crl-14326 441 71 44 44 NUM crl-14326 441 72 379 379 NUM crl-14326 441 73 51 51 NUM crl-14326 441 74 371 371 NUM crl-14326 441 75 95 95 NUM crl-14326 441 76 750 750 NUM crl-14326 441 77 p>0.05 p>0.05 PROPN crl-14326 441 78 330 330 NUM crl-14326 441 79 college college PROPN crl-14326 441 80 & & CCONJ crl-14326 441 81 research research PROPN crl-14326 441 82 libraries librarie VERB crl-14326 441 83 patrons patron NOUN crl-14326 441 84 in in ADP crl-14326 441 85 the the DET crl-14326 441 86 sample sample NOUN crl-14326 441 87 reported report VERB crl-14326 441 88 they they PRON crl-14326 441 89 were be AUX crl-14326 441 90 completely completely ADV crl-14326 441 91 satisfied satisfied ADJ crl-14326 441 92 with with ADP crl-14326 441 93 the the DET crl-14326 441 94 service service NOUN crl-14326 441 95 . . PUNCT crl-14326 442 1 although although SCONJ crl-14326 442 2 no no DET crl-14326 442 3 statistical statistical ADJ crl-14326 442 4 test test NOUN crl-14326 442 5 of of ADP crl-14326 442 6 these these DET crl-14326 442 7 percentages percentage NOUN crl-14326 442 8 can can AUX crl-14326 442 9 be be AUX crl-14326 442 10 provided provide VERB crl-14326 442 11 , , PUNCT crl-14326 442 12 the the DET crl-14326 442 13 results result NOUN crl-14326 442 14 of of ADP crl-14326 442 15 these these DET crl-14326 442 16 three three NUM crl-14326 442 17 studies study NOUN crl-14326 442 18 of of ADP crl-14326 442 19 patron patron NOUN crl-14326 442 20 satisfaction satisfaction NOUN crl-14326 442 21 with with ADP crl-14326 442 22 service service NOUN crl-14326 442 23 are be AUX crl-14326 442 24 quite quite ADV crl-14326 442 25 similar similar ADJ crl-14326 442 26 . . PUNCT crl-14326 443 1 discussion discussion NOUN crl-14326 443 2 for for ADP crl-14326 443 3 the the DET crl-14326 443 4 two two NUM crl-14326 443 5 variables variable NOUN crl-14326 443 6 on on ADP crl-14326 443 7 the the DET crl-14326 443 8 reference reference NOUN crl-14326 443 9 transaction transaction NOUN crl-14326 443 10 assessment assessment NOUN crl-14326 443 11 instrument instrument NOUN crl-14326 443 12 for for ADP crl-14326 443 13 which which PRON crl-14326 443 14 independent independent ADJ crl-14326 443 15 measures measure NOUN crl-14326 443 16 exist exist VERB crl-14326 443 17 ( ( PUNCT crl-14326 443 18 i.e. i.e. X crl-14326 443 19 , , PUNCT crl-14326 443 20 zfnd zfnd PROPN crl-14326 443 21 and and CCONJ crl-14326 443 22 totckser totckser NOUN crl-14326 443 23 ) ) PUNCT crl-14326 444 1 , , PUNCT crl-14326 444 2 the the DET crl-14326 444 3 results result NOUN crl-14326 444 4 from from ADP crl-14326 444 5 our our PRON crl-14326 444 6 pilot pilot NOUN crl-14326 444 7 study study NOUN crl-14326 444 8 agree agree VERB crl-14326 444 9 with with ADP crl-14326 444 10 those those PRON crl-14326 444 11 of of ADP crl-14326 444 12 other other ADJ crl-14326 444 13 studies study NOUN crl-14326 444 14 . . PUNCT crl-14326 445 1 assessment assessment NOUN crl-14326 445 2 of of ADP crl-14326 445 3 external external ADJ crl-14326 445 4 validity validity NOUN crl-14326 445 5 for for ADP crl-14326 445 6 the the DET crl-14326 445 7 other other ADJ crl-14326 445 8 variables variable NOUN crl-14326 445 9 derived derive VERB crl-14326 445 10 from from ADP crl-14326 445 11 the the DET crl-14326 445 12 rtai rtai NOUN crl-14326 445 13 must must AUX crl-14326 445 14 await await VERB crl-14326 445 15 independent independent ADJ crl-14326 445 16 study study NOUN crl-14326 445 17 . . PUNCT crl-14326 446 1 for for ADP crl-14326 446 2 the the DET crl-14326 446 3 complete complete ADJ crl-14326 446 4 set set NOUN crl-14326 446 5 of of ADP crl-14326 446 6 35 35 NUM crl-14326 446 7 variables variable NOUN crl-14326 446 8 , , PUNCT crl-14326 446 9 estimated estimate VERB crl-14326 446 10 reliability reliability NOUN crl-14326 446 11 as as ADP crl-14326 446 12 measures measure NOUN crl-14326 446 13 of of ADP crl-14326 446 14 reference reference NOUN crl-14326 446 15 department department NOUN crl-14326 446 16 quality quality NOUN crl-14326 446 17 is be AUX crl-14326 446 18 0.81 0.81 NUM crl-14326 446 19 , , PUNCT crl-14326 446 20 which which PRON crl-14326 446 21 is be AUX crl-14326 446 22 quite quite ADV crl-14326 446 23 respectable respectable ADJ crl-14326 446 24 for for ADP crl-14326 446 25 a a DET crl-14326 446 26 questionnaire questionnaire NOUN crl-14326 446 27 . . PUNCT crl-14326 447 1 given give VERB crl-14326 447 2 the the DET crl-14326 447 3 high high ADJ crl-14326 447 4 return return NOUN crl-14326 447 5 rate rate NOUN crl-14326 447 6 , , PUNCT crl-14326 447 7 the the DET crl-14326 447 8 rial rial NOUN crl-14326 447 9 and and CCONJ crl-14326 447 10 its its PRON crl-14326 447 11 employment employment NOUN crl-14326 447 12 as as ADP crl-14326 447 13 an an DET crl-14326 447 14 evaluation evaluation NOUN crl-14326 447 15 tool tool NOUN crl-14326 447 16 appear appear VERB crl-14326 447 17 to to PART crl-14326 447 18 be be AUX crl-14326 447 19 a a DET crl-14326 447 20 viable viable ADJ crl-14326 447 21 means mean NOUN crl-14326 447 22 of of ADP crl-14326 447 23 conducting conduct VERB crl-14326 447 24 reference reference NOUN crl-14326 447 25 department department NOUN crl-14326 447 26 evaluation evaluation NOUN crl-14326 447 27 . . PUNCT crl-14326 448 1 results result NOUN crl-14326 448 2 from from ADP crl-14326 448 3 the the DET crl-14326 448 4 cluster cluster NOUN crl-14326 448 5 analysis analysis NOUN crl-14326 448 6 indicate indicate VERB crl-14326 448 7 that that SCONJ crl-14326 448 8 the the DET crl-14326 448 9 35 35 NUM crl-14326 448 10 variables variable NOUN crl-14326 448 11 derived derive VERB crl-14326 448 12 from from ADP crl-14326 448 13 the the DET crl-14326 448 14 rtai rtai NOUN crl-14326 448 15 group group NOUN crl-14326 448 16 into into ADP crl-14326 448 17 12 12 NUM crl-14326 448 18 clusters cluster NOUN crl-14326 448 19 , , PUNCT crl-14326 448 20 with with ADP crl-14326 448 21 reliability reliability NOUN crl-14326 448 22 estimates estimate NOUN crl-14326 448 23 ranging range VERB crl-14326 448 24 from from ADP crl-14326 448 25 0.46 0.46 NUM crl-14326 448 26 to to ADP crl-14326 448 27 0.93 0.93 NUM crl-14326 448 28 . . PUNCT crl-14326 449 1 further further ADJ crl-14326 449 2 interpretations interpretation NOUN crl-14326 449 3 and and CCONJ crl-14326 449 4 inferences inference NOUN crl-14326 449 5 from from ADP crl-14326 449 6 the the DET crl-14326 449 7 clustering cluster VERB crl-14326 449 8 results result NOUN crl-14326 449 9 must must AUX crl-14326 449 10 be be AUX crl-14326 449 11 cautiously cautiously ADV crl-14326 449 12 drawn draw VERB crl-14326 449 13 as as SCONJ crl-14326 449 14 the the DET crl-14326 449 15 clustering clustering ADJ crl-14326 449 16 technique technique NOUN crl-14326 449 17 used use VERB crl-14326 449 18 in in ADP crl-14326 449 19 this this DET crl-14326 449 20 analysis analysis NOUN crl-14326 449 21 is be AUX crl-14326 449 22 designed design VERB crl-14326 449 23 to to PART crl-14326 449 24 be be AUX crl-14326 449 25 exploratory exploratory ADJ crl-14326 449 26 and and CCONJ crl-14326 449 27 , , PUNCT crl-14326 449 28 as as ADP crl-14326 449 29 such such ADJ crl-14326 449 30 , , PUNCT crl-14326 449 31 does do AUX crl-14326 449 32 not not PART crl-14326 449 33 serve serve VERB crl-14326 449 34 to to PART crl-14326 449 35 confirm confirm VERB crl-14326 449 36 or or CCONJ crl-14326 449 37 refute refute VERB crl-14326 449 38 a a DET crl-14326 449 39 priori priori ADJ crl-14326 449 40 hypotheses hypothesis NOUN crl-14326 449 41 concerning concern VERB crl-14326 449 42 the the DET crl-14326 449 43 relationships relationship NOUN crl-14326 449 44 among among ADP crl-14326 449 45 variables variable NOUN crl-14326 449 46 . . PUNCT crl-14326 450 1 alternate alternate ADJ crl-14326 450 2 techniques technique NOUN crl-14326 450 3 would would AUX crl-14326 450 4 be be AUX crl-14326 450 5 needed need VERB crl-14326 450 6 to to PART crl-14326 450 7 test test VERB crl-14326 450 8 different different ADJ crl-14326 450 9 models model NOUN crl-14326 450 10 for for ADP crl-14326 450 11 the the DET crl-14326 450 12 relationships relationship NOUN crl-14326 450 13 among among ADP crl-14326 450 14 clusters cluster NOUN crl-14326 450 15 , , PUNCT crl-14326 450 16 and and CCONJ crl-14326 450 17 a a DET crl-14326 450 18 more more ADV crl-14326 450 19 rigorous rigorous ADJ crl-14326 450 20 sampling sampling NOUN crl-14326 450 21 strategy strategy NOUN crl-14326 450 22 would would AUX crl-14326 450 23 be be AUX crl-14326 450 24 required require VERB crl-14326 450 25 for for ADP crl-14326 450 26 testing test VERB crl-14326 450 27 hypotheses hypothesis NOUN crl-14326 450 28 and and CCONJ crl-14326 450 29 generalizing generalize VERB crl-14326 450 30 results result NOUN crl-14326 450 31 to to ADP crl-14326 450 32 the the DET crl-14326 450 33 total total ADJ crl-14326 450 34 population population NOUN crl-14326 450 35 of of ADP crl-14326 450 36 reference reference NOUN crl-14326 450 37 transactions transaction NOUN crl-14326 450 38 . . PUNCT crl-14326 451 1 two two NUM crl-14326 451 2 aspects aspect NOUN crl-14326 451 3 of of ADP crl-14326 451 4 the the DET crl-14326 451 5 clustering cluster VERB crl-14326 451 6 solution solution NOUN crl-14326 451 7 presented present VERB crl-14326 451 8 in in ADP crl-14326 451 9 the the DET crl-14326 451 10 reliability reliability NOUN crl-14326 451 11 section section NOUN crl-14326 451 12 , , PUNCT crl-14326 451 13 which which PRON crl-14326 451 14 were be AUX crl-14326 451 15 only only ADV crl-14326 451 16 mentioned mention VERB crl-14326 451 17 in in ADP crl-14326 451 18 passing pass VERB crl-14326 451 19 , , PUNCT crl-14326 451 20 require require VERB crl-14326 451 21 further further ADJ crl-14326 451 22 explanation explanation NOUN crl-14326 451 23 and and CCONJ crl-14326 451 24 exploration exploration NOUN crl-14326 451 25 . . PUNCT crl-14326 452 1 as as SCONJ crl-14326 452 2 was be AUX crl-14326 452 3 mentioned mention VERB crl-14326 452 4 , , PUNCT crl-14326 452 5 at at ADP crl-14326 452 6 the the DET crl-14326 452 7 two two NUM crl-14326 452 8 - - PUNCT crl-14326 452 9 cluster cluster NOUN crl-14326 452 10 stage stage NOUN crl-14326 452 11 the the DET crl-14326 452 12 procedure procedure NOUN crl-14326 452 13 employed employ VERB crl-14326 452 14 in in ADP crl-14326 452 15 this this DET crl-14326 452 16 study study NOUN crl-14326 452 17 divided divide VERB crl-14326 452 18 the the DET crl-14326 452 19 35 35 NUM crl-14326 452 20 variable variable NOUN crl-14326 452 21 set set VERB crl-14326 452 22 into into ADP crl-14326 452 23 a a DET crl-14326 452 24 patron patron NOUN crl-14326 452 25 form form NOUN crl-14326 452 26 - - PUNCT crl-14326 452 27 derived derive VERB crl-14326 452 28 cluster cluster NOUN crl-14326 452 29 and and CCONJ crl-14326 452 30 a a DET crl-14326 452 31 librarian librarian ADJ crl-14326 452 32 formderived formderive VERB crl-14326 452 33 cluster cluster NOUN crl-14326 452 34 , , PUNCT crl-14326 452 35 with with ADP crl-14326 452 36 a a DET crl-14326 452 37 correlation correlation NOUN crl-14326 452 38 of of ADP crl-14326 452 39 0.04 0.04 NUM crl-14326 452 40 between between ADP crl-14326 452 41 these these DET crl-14326 452 42 two two NUM crl-14326 452 43 clusters cluster NOUN crl-14326 452 44 . . PUNCT crl-14326 453 1 this this DET crl-14326 453 2 low low ADJ crl-14326 453 3 correlation correlation NOUN crl-14326 453 4 may may AUX crl-14326 453 5 surprise surprise VERB crl-14326 453 6 the the DET crl-14326 453 7 reader reader NOUN crl-14326 453 8 , , PUNCT crl-14326 453 9 suggesting suggest VERB crl-14326 453 10 that that SCONJ crl-14326 453 11 there there PRON crl-14326 453 12 is be VERB crl-14326 453 13 no no DET crl-14326 453 14 statistically statistically ADV crl-14326 453 15 significant significant ADJ crl-14326 453 16 july july PROPN crl-14326 453 17 1987 1987 NUM crl-14326 453 18 relationship relationship NOUN crl-14326 453 19 between between ADP crl-14326 453 20 patron patron NOUN crl-14326 453 21 and and CCONJ crl-14326 453 22 librarian librarian ADJ crl-14326 453 23 judgments judgment NOUN crl-14326 453 24 . . PUNCT crl-14326 454 1 this this PRON crl-14326 454 2 may may AUX crl-14326 454 3 not not PART crl-14326 454 4 be be AUX crl-14326 454 5 a a DET crl-14326 454 6 valid valid ADJ crl-14326 454 7 inference inference NOUN crl-14326 454 8 , , PUNCT crl-14326 454 9 however however ADV crl-14326 454 10 , , PUNCT crl-14326 454 11 because because SCONJ crl-14326 454 12 the the DET crl-14326 454 13 librarian librarian ADJ crl-14326 454 14 form form NOUN crl-14326 454 15 consists consist VERB crl-14326 454 16 of of ADP crl-14326 454 17 variables variable NOUN crl-14326 454 18 that that PRON crl-14326 454 19 , , PUNCT crl-14326 454 20 by by ADP crl-14326 454 21 and and CCONJ crl-14326 454 22 large large ADJ crl-14326 454 23 , , PUNCT crl-14326 454 24 measure measure NOUN crl-14326 454 25 factors factor NOUN crl-14326 454 26 in in ADP crl-14326 454 27 the the DET crl-14326 454 28 situation situation NOUN crl-14326 454 29 that that PRON crl-14326 454 30 are be AUX crl-14326 454 31 expected expect VERB crl-14326 454 32 to to PART crl-14326 454 33 influence influence VERB crl-14326 454 34 librarian librarian ADJ crl-14326 454 35 performance performance NOUN crl-14326 454 36 . . PUNCT crl-14326 455 1 the the DET crl-14326 455 2 patron patron NOUN crl-14326 455 3 form form NOUN crl-14326 455 4 variables variable NOUN crl-14326 455 5 largely largely ADV crl-14326 455 6 measure measure VERB crl-14326 455 7 outcomes outcome NOUN crl-14326 455 8 of of ADP crl-14326 455 9 the the DET crl-14326 455 10 interaction interaction NOUN crl-14326 455 11 . . PUNCT crl-14326 456 1 although although SCONJ crl-14326 456 2 factors factor NOUN crl-14326 456 3 that that SCONJ crl-14326 456 4 influence influence NOUN crl-14326 456 5 outcomes outcome NOUN crl-14326 456 6 should should AUX crl-14326 456 7 relate relate VERB crl-14326 456 8 to to ADP crl-14326 456 9 those those DET crl-14326 456 10 same same ADJ crl-14326 456 11 outcomes outcome NOUN crl-14326 456 12 more more ADV crl-14326 456 13 strongly strongly ADV crl-14326 456 14 than than SCONJ crl-14326 456 15 this this DET crl-14326 456 16 result result NOUN crl-14326 456 17 indicates indicate VERB crl-14326 456 18 , , PUNCT crl-14326 456 19 the the DET crl-14326 456 20 clustering cluster VERB crl-14326 456 21 procedure procedure NOUN crl-14326 456 22 used use VERB crl-14326 456 23 here here ADV crl-14326 456 24 was be AUX crl-14326 456 25 selected select VERB crl-14326 456 26 to to PART crl-14326 456 27 create create VERB crl-14326 456 28 clusters cluster NOUN crl-14326 456 29 that that PRON crl-14326 456 30 are be AUX crl-14326 456 31 maximally maximally ADV crl-14326 456 32 distinct distinct ADJ crl-14326 456 33 from from ADP crl-14326 456 34 one one NUM crl-14326 456 35 another another DET crl-14326 456 36 while while SCONJ crl-14326 456 37 at at ADP crl-14326 456 38 the the DET crl-14326 456 39 same same ADJ crl-14326 456 40 time time NOUN crl-14326 456 41 , , PUNCT crl-14326 456 42 placing place VERB crl-14326 456 43 variables variable NOUN crl-14326 456 44 that that PRON crl-14326 456 45 are be AUX crl-14326 456 46 as as ADV crl-14326 456 47 similar similar ADJ crl-14326 456 48 as as ADP crl-14326 456 49 possible possible ADJ crl-14326 456 50 into into ADP crl-14326 456 51 a a DET crl-14326 456 52 cluster cluster NOUN crl-14326 456 53 . . PUNCT crl-14326 457 1 the the DET crl-14326 457 2 most most ADV crl-14326 457 3 likely likely ADJ crl-14326 457 4 interpretation interpretation NOUN crl-14326 457 5 of of ADP crl-14326 457 6 our our PRON crl-14326 457 7 results result NOUN crl-14326 457 8 is be AUX crl-14326 457 9 that that PRON crl-14326 457 10 outcome outcome NOUN crl-14326 457 11 variables variable NOUN crl-14326 457 12 , , PUNCT crl-14326 457 13 as as ADP crl-14326 457 14 a a DET crl-14326 457 15 group group NOUN crl-14326 457 16 , , PUNCT crl-14326 457 17 are be AUX crl-14326 457 18 more more ADV crl-14326 457 19 closely closely ADV crl-14326 457 20 related related ADJ crl-14326 457 21 to to ADP crl-14326 457 22 each each DET crl-14326 457 23 other other ADJ crl-14326 457 24 than than SCONJ crl-14326 457 25 they they PRON crl-14326 457 26 are be AUX crl-14326 457 27 to to AUX crl-14326 457 28 influencing influence VERB crl-14326 457 29 variables variable NOUN crl-14326 457 30 as as ADP crl-14326 457 31 a a DET crl-14326 457 32 group group NOUN crl-14326 457 33 . . PUNCT crl-14326 458 1 alternate alternate ADJ crl-14326 458 2 analyses analysis NOUN crl-14326 458 3 would would AUX crl-14326 458 4 need need VERB crl-14326 458 5 to to PART crl-14326 458 6 be be AUX crl-14326 458 7 performed perform VERB crl-14326 458 8 to to PART crl-14326 458 9 determine determine VERB crl-14326 458 10 the the DET crl-14326 458 11 strength strength NOUN crl-14326 458 12 of of ADP crl-14326 458 13 relationship relationship NOUN crl-14326 458 14 between between ADP crl-14326 458 15 particular particular ADJ crl-14326 458 16 situational situational ADJ crl-14326 458 17 factors factor NOUN crl-14326 458 18 and and CCONJ crl-14326 458 19 particular particular ADJ crl-14326 458 20 outcome outcome NOUN crl-14326 458 21 measures measure NOUN crl-14326 458 22 . . PUNCT crl-14326 459 1 at at ADP crl-14326 459 2 the the DET crl-14326 459 3 3 3 NUM crl-14326 459 4 - - PUNCT crl-14326 459 5 cluster cluster NOUN crl-14326 459 6 stage stage NOUN crl-14326 459 7 of of ADP crl-14326 459 8 the the DET crl-14326 459 9 12 12 NUM crl-14326 459 10 - - PUNCT crl-14326 459 11 cluster cluster NOUN crl-14326 459 12 final final ADJ crl-14326 459 13 solution solution NOUN crl-14326 459 14 , , PUNCT crl-14326 459 15 the the DET crl-14326 459 16 procedure procedure NOUN crl-14326 459 17 separates separate VERB crl-14326 459 18 the the DET crl-14326 459 19 patron patron NOUN crl-14326 459 20 cluster cluster NOUN crl-14326 459 21 into into ADP crl-14326 459 22 a a DET crl-14326 459 23 service service NOUN crl-14326 459 24 evaluation evaluation NOUN crl-14326 459 25 subcluster subcluster NOUN crl-14326 459 26 and and CCONJ crl-14326 459 27 a a DET crl-14326 459 28 quality quality NOUN crl-14326 459 29 of of ADP crl-14326 459 30 information information NOUN crl-14326 459 31 received receive VERB crl-14326 459 32 subcluster subcluster NOUN crl-14326 459 33 , , PUNCT crl-14326 459 34 with with ADP crl-14326 459 35 a a DET crl-14326 459 36 correlation correlation NOUN crl-14326 459 37 of of ADP crl-14326 459 38 0.39 0.39 NUM crl-14326 459 39 between between ADP crl-14326 459 40 these these DET crl-14326 459 41 two two NUM crl-14326 459 42 subclusters subcluster NOUN crl-14326 459 43 . . PUNCT crl-14326 460 1 this this DET crl-14326 460 2 result result NOUN crl-14326 460 3 may may AUX crl-14326 460 4 have have VERB crl-14326 460 5 some some DET crl-14326 460 6 bearing bearing NOUN crl-14326 460 7 on on ADP crl-14326 460 8 the the DET crl-14326 460 9 controversy controversy NOUN crl-14326 460 10 surrounding surround VERB crl-14326 460 11 the the DET crl-14326 460 12 ability ability NOUN crl-14326 460 13 of of ADP crl-14326 460 14 patrons patron NOUN crl-14326 460 15 to to PART crl-14326 460 16 evaluate evaluate VERB crl-14326 460 17 reference reference NOUN crl-14326 460 18 department department NOUN crl-14326 460 19 quality quality NOUN crl-14326 460 20 . . PUNCT crl-14326 461 1 our our PRON crl-14326 461 2 results result NOUN crl-14326 461 3 indicate indicate VERB crl-14326 461 4 that that SCONJ crl-14326 461 5 , , PUNCT crl-14326 461 6 as as SCONJ crl-14326 461 7 judged judge VERB crl-14326 461 8 by by ADP crl-14326 461 9 the the DET crl-14326 461 10 patron patron NOUN crl-14326 461 11 , , PUNCT crl-14326 461 12 reference reference NOUN crl-14326 461 13 librarians librarian NOUN crl-14326 461 14 satisfactorily satisfactorily ADV crl-14326 461 15 respond respond VERB crl-14326 461 16 to to ADP crl-14326 461 17 the the DET crl-14326 461 18 patron patron NOUN crl-14326 461 19 's 's PART crl-14326 461 20 information information NOUN crl-14326 461 21 needs need VERB crl-14326 461 22 on on ADP crl-14326 461 23 factual factual ADJ crl-14326 461 24 questions question NOUN crl-14326 461 25 approximately approximately ADV crl-14326 461 26 50 50 NUM crl-14326 461 27 % % NOUN crl-14326 461 28 of of ADP crl-14326 461 29 the the DET crl-14326 461 30 time time NOUN crl-14326 461 31 . . PUNCT crl-14326 462 1 patrons patron NOUN crl-14326 462 2 , , PUNCT crl-14326 462 3 however however ADV crl-14326 462 4 , , PUNCT crl-14326 462 5 also also ADV crl-14326 462 6 appear appear VERB crl-14326 462 7 to to PART crl-14326 462 8 distinguish distinguish VERB crl-14326 462 9 between between ADP crl-14326 462 10 their their PRON crl-14326 462 11 satisfaction satisfaction NOUN crl-14326 462 12 with with ADP crl-14326 462 13 the the DET crl-14326 462 14 services service NOUN crl-14326 462 15 provided provide VERB crl-14326 462 16 ( ( PUNCT crl-14326 462 17 courtesy courtesy NOUN crl-14326 462 18 , , PUNCT crl-14326 462 19 amount amount NOUN crl-14326 462 20 of of ADP crl-14326 462 21 help help NOUN crl-14326 462 22 and and CCONJ crl-14326 462 23 time time NOUN crl-14326 462 24 given give VERB crl-14326 462 25 , , PUNCT crl-14326 462 26 understanding understanding NOUN crl-14326 462 27 and and CCONJ crl-14326 462 28 knowledge knowledge NOUN crl-14326 462 29 , , PUNCT crl-14326 462 30 clear clear ADJ crl-14326 462 31 explanations explanation NOUN crl-14326 462 32 ) ) PUNCT crl-14326 462 33 and and CCONJ crl-14326 462 34 their their PRON crl-14326 462 35 satisfaction satisfaction NOUN crl-14326 462 36 with with ADP crl-14326 462 37 the the DET crl-14326 462 38 information information NOUN crl-14326 462 39 they they PRON crl-14326 462 40 obtained obtain VERB crl-14326 462 41 . . PUNCT crl-14326 463 1 with with ADP crl-14326 463 2 a a DET crl-14326 463 3 correlation correlation NOUN crl-14326 463 4 of of ADP crl-14326 463 5 0.39 0.39 NUM crl-14326 463 6 between between ADP crl-14326 463 7 the the DET crl-14326 463 8 service service NOUN crl-14326 463 9 measures measure NOUN crl-14326 463 10 and and CCONJ crl-14326 463 11 the the DET crl-14326 463 12 information information NOUN crl-14326 463 13 measures measure NOUN crl-14326 463 14 , , PUNCT crl-14326 463 15 only only ADV crl-14326 463 16 16 16 NUM crl-14326 463 17 % % NOUN crl-14326 463 18 of of ADP crl-14326 463 19 the the DET crl-14326 463 20 variance variance NOUN crl-14326 463 21 in in ADP crl-14326 463 22 service service NOUN crl-14326 463 23 satisfaction satisfaction NOUN crl-14326 463 24 could could AUX crl-14326 463 25 be be AUX crl-14326 463 26 explained explain VERB crl-14326 463 27 by by ADP crl-14326 463 28 their their PRON crl-14326 463 29 evaluation evaluation NOUN crl-14326 463 30 of of ADP crl-14326 463 31 the the DET crl-14326 463 32 quality quality NOUN crl-14326 463 33 of of ADP crl-14326 463 34 information information NOUN crl-14326 463 35 received receive VERB crl-14326 463 36 . . PUNCT crl-14326 464 1 although although SCONJ crl-14326 464 2 quality quality NOUN crl-14326 464 3 of of ADP crl-14326 464 4 information information NOUN crl-14326 464 5 received receive VERB crl-14326 464 6 is be AUX crl-14326 464 7 a a DET crl-14326 464 8 factor factor NOUN crl-14326 464 9 influencing influence VERB crl-14326 464 10 the the DET crl-14326 464 11 patron patron NOUN crl-14326 464 12 's 's PART crl-14326 464 13 judgment judgment NOUN crl-14326 464 14 of of ADP crl-14326 464 15 the the DET crl-14326 464 16 quality quality NOUN crl-14326 464 17 of of ADP crl-14326 464 18 service service NOUN crl-14326 464 19 , , PUNCT crl-14326 464 20 this this PRON crl-14326 464 21 is be AUX crl-14326 464 22 not not PART crl-14326 464 23 the the DET crl-14326 464 24 sole sole ADJ crl-14326 464 25 determinant determinant NOUN crl-14326 464 26 . . PUNCT crl-14326 465 1 inferences inference NOUN crl-14326 465 2 concerning concern VERB crl-14326 465 3 the the DET crl-14326 465 4 patron patron NOUN crl-14326 465 5 's 's PART crl-14326 465 6 ability ability NOUN crl-14326 465 7 to to PART crl-14326 465 8 .. .. PUNCT crl-14326 465 9 judge judge VERB crl-14326 465 10 information information NOUN crl-14326 465 11 critically critically ADV crl-14326 465 12 , , PUNCT crl-14326 465 13 based base VERB crl-14326 465 14 only only ADV crl-14326 465 15 upon upon SCONJ crl-14326 465 16 measures measure NOUN crl-14326 465 17 of of ADP crl-14326 465 18 their their PRON crl-14326 465 19 satisfaction satisfaction NOUN crl-14326 465 20 with with ADP crl-14326 465 21 the the DET crl-14326 465 22 services service NOUN crl-14326 465 23 provided provide VERB crl-14326 465 24 , , PUNCT crl-14326 465 25 are be AUX crl-14326 465 26 unwarranted unwarranted ADJ crl-14326 465 27 . . PUNCT crl-14326 466 1 these these DET crl-14326 466 2 interpretations interpretation NOUN crl-14326 466 3 , , PUNCT crl-14326 466 4 nevertheless nevertheless ADV crl-14326 466 5 , , PUNCT crl-14326 466 6 require require VERB crl-14326 466 7 further further ADJ crl-14326 466 8 research research NOUN crl-14326 466 9 . . PUNCT crl-14326 467 1 our our PRON crl-14326 467 2 results result NOUN crl-14326 467 3 are be AUX crl-14326 467 4 merely merely ADV crl-14326 467 5 suggestive suggestive ADJ crl-14326 467 6 . . PUNCT crl-14326 468 1 this this PRON crl-14326 468 2 , , PUNCT crl-14326 468 3 however however ADV crl-14326 468 4 , , PUNCT crl-14326 468 5 indicates indicate VERB crl-14326 468 6 an an DET crl-14326 468 7 additional additional ADJ crl-14326 468 8 use use NOUN crl-14326 468 9 of of ADP crl-14326 468 10 the the DET crl-14326 468 11 reference reference NOUN crl-14326 468 12 transaction transaction NOUN crl-14326 468 13 assessment assessment NOUN crl-14326 468 14 instrument instrument NOUN crl-14326 468 15 as as ADP crl-14326 468 16 aredevelopment aredevelopment ADJ crl-14326 468 17 and and CCONJ crl-14326 468 18 testing test VERB crl-14326 468 19 331 331 NUM crl-14326 468 20 search search NOUN crl-14326 468 21 tool tool NOUN crl-14326 468 22 . . PUNCT crl-14326 469 1 by by ADP crl-14326 469 2 presenting present VERB crl-14326 469 3 the the DET crl-14326 469 4 results result NOUN crl-14326 469 5 of of ADP crl-14326 469 6 our our PRON crl-14326 469 7 pilot pilot NOUN crl-14326 469 8 test test NOUN crl-14326 469 9 and and CCONJ crl-14326 469 10 its its PRON crl-14326 469 11 use use NOUN crl-14326 469 12 as as ADP crl-14326 469 13 an an DET crl-14326 469 14 evaluation evaluation NOUN crl-14326 469 15 tool tool NOUN crl-14326 469 16 , , PUNCT crl-14326 469 17 it it PRON crl-14326 469 18 is be AUX crl-14326 469 19 our our PRON crl-14326 469 20 hope hope NOUN crl-14326 469 21 that that SCONJ crl-14326 469 22 other other ADJ crl-14326 469 23 researchers researcher NOUN crl-14326 469 24 in in ADP crl-14326 469 25 the the DET crl-14326 469 26 area area NOUN crl-14326 469 27 of of ADP crl-14326 469 28 reference reference PROPN crl-14326 469 29 department department PROPN crl-14326 469 30 behavior behavior NOUN crl-14326 469 31 will will AUX crl-14326 469 32 be be AUX crl-14326 469 33 encouraged encourage VERB crl-14326 469 34 to to PART crl-14326 469 35 further far ADV crl-14326 469 36 study study VERB crl-14326 469 37 the the DET crl-14326 469 38 issue issue NOUN crl-14326 469 39 of of ADP crl-14326 469 40 what what PRON crl-14326 469 41 makes make VERB crl-14326 469 42 a a DET crl-14326 469 43 reference reference NOUN crl-14326 469 44 department department NOUN crl-14326 469 45 good good NOUN crl-14326 469 46 . . PUNCT crl-14326 470 1 references reference NOUN crl-14326 470 2 and and CCONJ crl-14326 470 3 notes note NOUN crl-14326 470 4 1 1 NUM crl-14326 470 5 . . PUNCT crl-14326 470 6 mary mary PROPN crl-14326 470 7 jo jo PROPN crl-14326 470 8 lynch lynch PROPN crl-14326 470 9 , , PUNCT crl-14326 470 10 " " PUNCT crl-14326 470 11 research research NOUN crl-14326 470 12 in in ADP crl-14326 470 13 library library PROPN crl-14326 470 14 reference reference NOUN crl-14326 470 15 / / SYM crl-14326 470 16 information information NOUN crl-14326 470 17 service service NOUN crl-14326 470 18 , , PUNCT crl-14326 470 19 " " PUNCT crl-14326 470 20 library library NOUN crl-14326 470 21 trends trend NOUN crl-14326 470 22 12:462 12:462 NUM crl-14326 470 23 ( ( PUNCT crl-14326 470 24 winter winter NOUN crl-14326 470 25 1983 1983 NUM crl-14326 470 26 ) ) PUNCT crl-14326 470 27 . . PUNCT crl-14326 471 1 2 2 X crl-14326 471 2 . . X crl-14326 471 3 samuel samuel PROPN crl-14326 471 4 rothstein rothstein PROPN crl-14326 471 5 , , PUNCT crl-14326 471 6 " " PUNCT crl-14326 471 7 the the DET crl-14326 471 8 measurement measurement NOUN crl-14326 471 9 and and CCONJ crl-14326 471 10 evaluation evaluation NOUN crl-14326 471 11 of of ADP crl-14326 471 12 reference reference NOUN crl-14326 471 13 service service NOUN crl-14326 471 14 , , PUNCT crl-14326 471 15 " " PUNCT crl-14326 471 16 library library NOUN crl-14326 471 17 trends trend VERB crl-14326 471 18 12:464 12:464 NUM crl-14326 471 19 ( ( PUNCT crl-14326 471 20 winter winter NOUN crl-14326 471 21 1983 1983 NUM crl-14326 471 22 ) ) PUNCT crl-14326 471 23 . . PUNCT crl-14326 472 1 3 3 X crl-14326 472 2 . . X crl-14326 472 3 alvin alvin PROPN crl-14326 472 4 m. m. NOUN crl-14326 472 5 schrader schrader NOUN crl-14326 472 6 , , PUNCT crl-14326 472 7 " " PUNCT crl-14326 472 8 performance performance NOUN crl-14326 472 9 standards standard NOUN crl-14326 472 10 for for ADP crl-14326 472 11 accuracy accuracy NOUN crl-14326 472 12 in in ADP crl-14326 472 13 reference reference NOUN crl-14326 472 14 and and CCONJ crl-14326 472 15 information information NOUN crl-14326 472 16 services service NOUN crl-14326 472 17 : : PUNCT crl-14326 472 18 the the DET crl-14326 472 19 impact impact NOUN crl-14326 472 20 of of ADP crl-14326 472 21 unobtrusive unobtrusive ADJ crl-14326 472 22 measurement measurement NOUN crl-14326 472 23 methodology methodology NOUN crl-14326 472 24 , , PUNCT crl-14326 472 25 " " PUNCT crl-14326 472 26 the the DET crl-14326 472 27 reference reference NOUN crl-14326 472 28 librarian librarian NOUN crl-14326 472 29 11:197 11:197 NUM crl-14326 472 30 - - SYM crl-14326 472 31 214 214 NUM crl-14326 472 32 ( ( PUNCT crl-14326 472 33 fall fall NOUN crl-14326 472 34 / / SYM crl-14326 472 35 winter winter NOUN crl-14326 472 36 1984 1984 NUM crl-14326 472 37 ) ) PUNCT crl-14326 472 38 . . PUNCT crl-14326 473 1 4 4 X crl-14326 473 2 . . X crl-14326 473 3 katherine katherine PROPN crl-14326 473 4 emerson emerson PROPN crl-14326 473 5 , , PUNCT crl-14326 473 6 " " PUNCT crl-14326 473 7 national national ADJ crl-14326 473 8 reporting reporting NOUN crl-14326 473 9 on on ADP crl-14326 473 10 reference reference NOUN crl-14326 473 11 transactions transaction NOUN crl-14326 473 12 , , PUNCT crl-14326 473 13 1976 1976 NUM crl-14326 473 14 - - SYM crl-14326 473 15 78 78 NUM crl-14326 473 16 , , PUNCT crl-14326 473 17 " " PUNCT crl-14326 473 18 rq rq VERB crl-14326 473 19 16:199 16:199 NUM crl-14326 473 20 - - PUNCT crl-14326 473 21 207 207 NUM crl-14326 473 22 ( ( PUNCT crl-14326 473 23 spring spring NOUN crl-14326 473 24 1977 1977 NUM crl-14326 473 25 ) ) PUNCT crl-14326 473 26 ; ; PUNCT crl-14326 473 27 american american ADJ crl-14326 473 28 national national ADJ crl-14326 473 29 standard standard PROPN crl-14326 473 30 for for ADP crl-14326 473 31 library library NOUN crl-14326 473 32 and and CCONJ crl-14326 473 33 information information NOUN crl-14326 473 34 sciences science NOUN crl-14326 473 35 and and CCONJ crl-14326 473 36 related relate VERB crl-14326 473 37 publishing publishing NOUN crl-14326 473 38 practices practice NOUN crl-14326 473 39 : : PUNCT crl-14326 473 40 library library NOUN crl-14326 473 41 statistics statistic NOUN crl-14326 473 42 ( ( PUNCT crl-14326 473 43 new new PROPN crl-14326 473 44 york york PROPN crl-14326 473 45 : : PUNCT crl-14326 473 46 american american PROPN crl-14326 473 47 national national PROPN crl-14326 473 48 standards standards PROPN crl-14326 473 49 institute institute PROPN crl-14326 473 50 , , PUNCT crl-14326 473 51 1983 1983 NUM crl-14326 473 52 ) ) PUNCT crl-14326 473 53 ( ( PUNCT crl-14326 473 54 ansi ansi PROPN crl-14326 473 55 z239 z239 PROPN crl-14326 473 56 . . PUNCT crl-14326 473 57 71983 71983 NUM crl-14326 473 58 ) ) PUNCT crl-14326 473 59 . . PUNCT crl-14326 474 1 5 5 X crl-14326 474 2 . . X crl-14326 474 3 carolyn carolyn PROPN crl-14326 474 4 hieber hieber PROPN crl-14326 474 5 , , PUNCT crl-14326 474 6 an an DET crl-14326 474 7 analysis analysis NOUN crl-14326 474 8 of of ADP crl-14326 474 9 questions question NOUN crl-14326 474 10 and and CCONJ crl-14326 474 11 answers answer NOUN crl-14326 474 12 in in ADP crl-14326 474 13 libraries library NOUN crl-14326 474 14 , , PUNCT crl-14326 474 15 studies study NOUN crl-14326 474 16 in in ADP crl-14326 474 17 the the DET crl-14326 474 18 man man NOUN crl-14326 474 19 - - PUNCT crl-14326 474 20 system system NOUN crl-14326 474 21 interface interface NOUN crl-14326 474 22 in in ADP crl-14326 474 23 libraries library NOUN crl-14326 474 24 , , PUNCT crl-14326 474 25 report report VERB crl-14326 474 26 no.1 no.1 PROPN crl-14326 474 27 ( ( PUNCT crl-14326 474 28 bethlehem bethlehem PROPN crl-14326 474 29 , , PUNCT crl-14326 474 30 pa pa PROPN crl-14326 474 31 . . PROPN crl-14326 474 32 : : PUNCT crl-14326 474 33 lehigh lehigh PROPN crl-14326 474 34 university university PROPN crl-14326 474 35 center center NOUN crl-14326 474 36 for for ADP crl-14326 474 37 information information NOUN crl-14326 474 38 sciences science NOUN crl-14326 474 39 , , PUNCT crl-14326 474 40 1966 1966 NUM crl-14326 474 41 ) ) PUNCT crl-14326 474 42 ( ( PUNCT crl-14326 474 43 ed ed NOUN crl-14326 474 44 014 014 NUM crl-14326 474 45 995 995 NUM crl-14326 474 46 ) ) PUNCT crl-14326 474 47 . . PUNCT crl-14326 475 1 6 6 X crl-14326 475 2 . . X crl-14326 475 3 gerald gerald PROPN crl-14326 475 4 jahoda jahoda PROPN crl-14326 475 5 , , PUNCT crl-14326 475 6 the the DET crl-14326 475 7 process process NOUN crl-14326 475 8 of of ADP crl-14326 475 9 answering answer VERB crl-14326 475 10 reference reference NOUN crl-14326 475 11 questions question NOUN crl-14326 475 12 : : PUNCT crl-14326 475 13 a a DET crl-14326 475 14 test test NOUN crl-14326 475 15 of of ADP crl-14326 475 16 a a DET crl-14326 475 17 descriptive descriptive ADJ crl-14326 475 18 model model NOUN crl-14326 475 19 ( ( PUNCT crl-14326 475 20 tallahassee tallahassee PROPN crl-14326 475 21 , , PUNCT crl-14326 475 22 fla fla PROPN crl-14326 475 23 . . PUNCT crl-14326 475 24 : : PUNCT crl-14326 476 1 florida florida PROPN crl-14326 476 2 state state PROPN crl-14326 476 3 university university PROPN crl-14326 476 4 , , PUNCT crl-14326 476 5 school school NOUN crl-14326 476 6 of of ADP crl-14326 476 7 library library PROPN crl-14326 476 8 science science PROPN crl-14326 476 9 , , PUNCT crl-14326 476 10 1977 1977 NUM crl-14326 476 11 ) ) PUNCT crl-14326 476 12 ( ( PUNCT crl-14326 476 13 ed ed NOUN crl-14326 476 14 136 136 NUM crl-14326 476 15 769 769 NUM crl-14326 476 16 ) ) PUNCT crl-14326 476 17 ; ; PUNCT crl-14326 476 18 gerald gerald PROPN crl-14326 476 19 jahoda jahoda PROPN crl-14326 476 20 and and CCONJ crl-14326 476 21 judith judith PROPN crl-14326 476 22 braunagel braunagel PROPN crl-14326 476 23 , , PUNCT crl-14326 476 24 the the DET crl-14326 476 25 librarian librarian ADJ crl-14326 476 26 and and CCONJ crl-14326 476 27 reference reference NOUN crl-14326 476 28 queries query VERB crl-14326 476 29 : : PUNCT crl-14326 476 30 a a DET crl-14326 476 31 systematic systematic ADJ crl-14326 476 32 approach approach NOUN crl-14326 476 33 ( ( PUNCT crl-14326 476 34 new new PROPN crl-14326 476 35 york york PROPN crl-14326 476 36 : : PUNCT crl-14326 476 37 academic academic ADJ crl-14326 476 38 pr pr NOUN crl-14326 476 39 . . PROPN crl-14326 476 40 , , PUNCT crl-14326 476 41 1980 1980 NUM crl-14326 476 42 ) ) PUNCT crl-14326 476 43 . . PUNCT crl-14326 477 1 7 7 X crl-14326 477 2 . . PROPN crl-14326 477 3 clark clark PROPN crl-14326 477 4 hallman hallman PROPN crl-14326 477 5 , , PUNCT crl-14326 477 6 " " PUNCT crl-14326 477 7 designing design VERB crl-14326 477 8 optical optical ADJ crl-14326 477 9 mark mark NOUN crl-14326 477 10 forms form NOUN crl-14326 477 11 for for ADP crl-14326 477 12 reference reference NOUN crl-14326 477 13 statistics statistic NOUN crl-14326 477 14 , , PUNCT crl-14326 477 15 " " PUNCT crl-14326 477 16 rq rq VERB crl-14326 477 17 20:257 20:257 NOUN crl-14326 477 18 - - SYM crl-14326 477 19 64 64 NUM crl-14326 477 20 ( ( PUNCT crl-14326 477 21 spring spring NOUN crl-14326 477 22 1981 1981 NUM crl-14326 477 23 ) ) PUNCT crl-14326 477 24 . . PUNCT crl-14326 478 1 8 8 X crl-14326 478 2 . . X crl-14326 478 3 gary gary PROPN crl-14326 478 4 strong strong PROPN crl-14326 478 5 , , PUNCT crl-14326 478 6 " " PUNCT crl-14326 478 7 evaluating evaluate VERB crl-14326 478 8 the the DET crl-14326 478 9 reference reference NOUN crl-14326 478 10 product product NOUN crl-14326 478 11 , , PUNCT crl-14326 478 12 " " PUNCT crl-14326 478 13 rq rq X crl-14326 478 14 19:367 19:367 NUM crl-14326 478 15 - - SYM crl-14326 478 16 72 72 NUM crl-14326 478 17 ( ( PUNCT crl-14326 478 18 summer summer NOUN crl-14326 478 19 1980 1980 NUM crl-14326 478 20 ) ) PUNCT crl-14326 478 21 . . PUNCT crl-14326 479 1 9 9 X crl-14326 479 2 . . PROPN crl-14326 479 3 benita benita PROPN crl-14326 479 4 j. j. PROPN crl-14326 479 5 howell howell PROPN crl-14326 479 6 , , PUNCT crl-14326 479 7 edward edward PROPN crl-14326 479 8 b. b. PROPN crl-14326 479 9 reeves reeve NOUN crl-14326 479 10 , , PUNCT crl-14326 479 11 and and CCONJ crl-14326 479 12 john john PROPN crl-14326 479 13 van van PROPN crl-14326 479 14 willigen willigen PROPN crl-14326 479 15 , , PUNCT crl-14326 479 16 '' '' PUNCT crl-14326 479 17 fleeting fleeting ADJ crl-14326 479 18 encounters encounter NOUN crl-14326 479 19 - - PUNCT crl-14326 479 20 a a DET crl-14326 479 21 role role NOUN crl-14326 479 22 analysis analysis NOUN crl-14326 479 23 for for ADP crl-14326 479 24 reference reference NOUN crl-14326 479 25 librarian librarian ADJ crl-14326 479 26 - - PUNCT crl-14326 479 27 patron patron NOUN crl-14326 479 28 interaction interaction NOUN crl-14326 479 29 , , PUNCT crl-14326 479 30 " " PUNCT crl-14326 479 31 rq rq X crl-14326 479 32 16:124 16:124 NUM crl-14326 479 33 - - SYM crl-14326 479 34 29 29 NUM crl-14326 479 35 ( ( PUNCT crl-14326 479 36 winter winter NOUN crl-14326 479 37 1976 1976 NUM crl-14326 479 38 ) ) PUNCT crl-14326 479 39 . . PUNCT crl-14326 480 1 10 10 NUM crl-14326 480 2 . . PROPN crl-14326 480 3 judith judith PROPN crl-14326 480 4 a. a. PROPN crl-14326 480 5 tessier tessier PROPN crl-14326 480 6 , , PUNCT crl-14326 480 7 wayne wayne PROPN crl-14326 480 8 w. w. PROPN crl-14326 480 9 crouch crouch PROPN crl-14326 480 10 , , PUNCT crl-14326 480 11 and and CCONJ crl-14326 480 12 pauline pauline ADJ crl-14326 480 13 atherton atherton NOUN crl-14326 480 14 ( ( PUNCT crl-14326 480 15 cochrane cochrane NOUN crl-14326 480 16 ) ) PUNCT crl-14326 480 17 , , PUNCT crl-14326 480 18 " " PUNCT crl-14326 480 19 new new ADJ crl-14326 480 20 measures measure NOUN crl-14326 480 21 of of ADP crl-14326 480 22 user user NOUN crl-14326 480 23 satisfaction satisfaction NOUN crl-14326 480 24 with with ADP crl-14326 480 25 computer computer NOUN crl-14326 480 26 - - PUNCT crl-14326 480 27 based base VERB crl-14326 480 28 literature literature NOUN crl-14326 480 29 searches search NOUN crl-14326 480 30 , , PUNCT crl-14326 480 31 " " PUNCT crl-14326 480 32 special special ADJ crl-14326 480 33 libraries library NOUN crl-14326 480 34 68:383 68:383 PROPN crl-14326 480 35 - - SYM crl-14326 480 36 89 89 NUM crl-14326 480 37 ( ( PUNCT crl-14326 480 38 nov nov PROPN crl-14326 480 39 . . PROPN crl-14326 480 40 1977 1977 NUM crl-14326 480 41 ) ) PUNCT crl-14326 480 42 . . PUNCT crl-14326 481 1 11 11 NUM crl-14326 481 2 . . PUNCT crl-14326 481 3 renata renata NOUN crl-14326 481 4 tagliacozzo tagliacozzo NOUN crl-14326 481 5 , , PUNCT crl-14326 481 6 " " PUNCT crl-14326 481 7 estimating estimate VERB crl-14326 481 8 the the DET crl-14326 481 9 satisfaction satisfaction NOUN crl-14326 481 10 oflnformation oflnformation NOUN crl-14326 481 11 users user NOUN crl-14326 481 12 , , PUNCT crl-14326 481 13 " " PUNCT crl-14326 481 14 bulletin bulletin NOUN crl-14326 481 15 of of ADP crl-14326 481 16 the the DET crl-14326 481 17 medical medical PROPN crl-14326 481 18 library library PROPN crl-14326 481 19 association association PROPN crl-14326 481 20 65:243 65:243 NUM crl-14326 481 21 - - SYM crl-14326 481 22 49 49 NUM crl-14326 481 23 ( ( PUNCT crl-14326 481 24 apr apr NOUN crl-14326 481 25 . . PROPN crl-14326 481 26 1977 1977 NUM crl-14326 481 27 ) ) PUNCT crl-14326 481 28 . . PUNCT crl-14326 482 1 12 12 NUM crl-14326 482 2 . . PUNCT crl-14326 483 1 helen helen PROPN crl-14326 483 2 goth goth PROPN crl-14326 483 3 berg berg PROPN crl-14326 483 4 , , PUNCT crl-14326 483 5 '' '' PUNCT crl-14326 483 6 immediacy immediacy NOUN crl-14326 483 7 : : PUNCT crl-14326 483 8 a a DET crl-14326 483 9 study study NOUN crl-14326 483 10 of of ADP crl-14326 483 11 communication communication NOUN crl-14326 483 12 effect effect NOUN crl-14326 483 13 on on ADP crl-14326 483 14 the the DET crl-14326 483 15 reference reference NOUN crl-14326 483 16 process process NOUN crl-14326 483 17 , , PUNCT crl-14326 483 18 '' '' PUNCT crl-14326 483 19 journal journal PROPN crl-14326 483 20 of of ADP crl-14326 483 21 academic academic ADJ crl-14326 483 22 librarianship librarianship NOUN crl-14326 483 23 2:128 2:128 NUM crl-14326 483 24 guly guly ADV crl-14326 483 25 1986 1986 NUM crl-14326 483 26 ) ) PUNCT crl-14326 483 27 . . PUNCT crl-14326 484 1 13 13 NUM crl-14326 484 2 . . PUNCT crl-14326 485 1 carlos carlos PROPN crl-14326 485 2 cuadra cuadra PROPN crl-14326 485 3 , , PUNCT crl-14326 485 4 robert robert PROPN crl-14326 485 5 katter katter PROPN crl-14326 485 6 , , PUNCT crl-14326 485 7 emory emory ADJ crl-14326 485 8 holmes holme NOUN crl-14326 485 9 , , PUNCT crl-14326 485 10 and and CCONJ crl-14326 485 11 everett everett PROPN crl-14326 485 12 wallace wallace PROPN crl-14326 485 13 , , PUNCT crl-14326 485 14 experimental experimental ADJ crl-14326 485 15 studies study NOUN crl-14326 485 16 of of ADP crl-14326 485 17 relevance relevance NOUN crl-14326 485 18 judgments judgment NOUN crl-14326 485 19 : : PUNCT crl-14326 485 20 final final ADJ crl-14326 485 21 report report NOUN crl-14326 485 22 . . PUNCT crl-14326 486 1 volume volume NOUN crl-14326 486 2 ii ii PROPN crl-14326 486 3 . . PUNCT crl-14326 487 1 description description NOUN crl-14326 487 2 of of ADP crl-14326 487 3 individual individual ADJ crl-14326 487 4 studies study NOUN crl-14326 487 5 ( ( PUNCT crl-14326 487 6 santa santa PROPN crl-14326 487 7 monica monica PROPN crl-14326 487 8 , , PUNCT crl-14326 487 9 calif calif PROPN crl-14326 487 10 . . PUNCT crl-14326 487 11 : : PUNCT crl-14326 487 12 system system NOUN crl-14326 487 13 development development NOUN crl-14326 487 14 corporation corporation NOUN crl-14326 487 15 , , PUNCT crl-14326 487 16 1967 1967 NUM crl-14326 487 17 ) ) PUNCT crl-14326 487 18 . . PUNCT crl-14326 488 1 14 14 NUM crl-14326 488 2 . . PUNCT crl-14326 489 1 marjorie marjorie PROPN crl-14326 489 2 murfin murfin PROPN crl-14326 489 3 and and CCONJ crl-14326 489 4 lubomyr lubomyr NOUN crl-14326 489 5 wynar wynar NOUN crl-14326 489 6 , , PUNCT crl-14326 489 7 reference reference NOUN crl-14326 489 8 service service NOUN crl-14326 489 9 : : PUNCT crl-14326 489 10 an an DET crl-14326 489 11 annotated annotate VERB crl-14326 489 12 bibliographic bibliographic ADJ crl-14326 489 13 guide guide NOUN crl-14326 489 14 ; ; PUNCT crl-14326 489 15 supplement supplement ADJ crl-14326 489 16 1976 1976 NUM crl-14326 489 17 - - SYM crl-14326 489 18 1982 1982 NUM crl-14326 489 19 ( ( PUNCT crl-14326 489 20 littleton littleton PROPN crl-14326 489 21 , , PUNCT crl-14326 489 22 colo colo PROPN crl-14326 489 23 . . PUNCT crl-14326 489 24 : : PUNCT crl-14326 490 1 libraries library NOUN crl-14326 490 2 unlimited unlimited ADJ crl-14326 490 3 , , PUNCT crl-14326 490 4 1984 1984 NUM crl-14326 490 5 ) ) PUNCT crl-14326 490 6 , , PUNCT crl-14326 490 7 p.179 p.179 NOUN crl-14326 490 8 - - SYM crl-14326 490 9 215 215 NUM crl-14326 490 10 , , PUNCT crl-14326 490 11 9 9 NUM crl-14326 490 12 - - SYM crl-14326 490 13 10 10 NUM crl-14326 490 14 , , PUNCT crl-14326 490 15 104 104 NUM crl-14326 490 16 - - SYM crl-14326 490 17 14 14 NUM crl-14326 490 18 , , PUNCT crl-14326 490 19 245 245 NUM crl-14326 490 20 - - SYM crl-14326 490 21 47 47 NUM crl-14326 490 22 . . PUNCT crl-14326 491 1 15 15 NUM crl-14326 491 2 . . PUNCT crl-14326 491 3 william william PROPN crl-14326 491 4 f. f. PROPN crl-14326 491 5 young young PROPN crl-14326 491 6 , , PUNCT crl-14326 491 7 '' '' PUNCT crl-14326 491 8 evaluating evaluate VERB crl-14326 491 9 the the DET crl-14326 491 10 reference reference NOUN crl-14326 491 11 librarian librarian NOUN crl-14326 491 12 , , PUNCT crl-14326 491 13 '' '' PUNCT crl-14326 491 14 the the DET crl-14326 491 15 reference reference NOUN crl-14326 491 16 librarian librarian NOUN crl-14326 491 17 11:125 11:125 PROPN crl-14326 491 18 - - SYM crl-14326 491 19 26 26 NUM crl-14326 491 20 ( ( PUNCT crl-14326 491 21 winter winter NOUN crl-14326 491 22 1984 1984 NUM crl-14326 491 23 ) ) PUNCT crl-14326 491 24 . . PUNCT crl-14326 492 1 16 16 NUM crl-14326 492 2 . . X crl-14326 492 3 murfin murfin NOUN crl-14326 492 4 and and CCONJ crl-14326 492 5 wynar wynar NOUN crl-14326 492 6 , , PUNCT crl-14326 492 7 supplement supplement ADJ crl-14326 492 8 1976 1976 NUM crl-14326 492 9 - - SYM crl-14326 492 10 1982 1982 NUM crl-14326 492 11 , , PUNCT crl-14326 492 12 p.193 p.193 PROPN crl-14326 492 13 - - SYM crl-14326 492 14 97 97 NUM crl-14326 492 15 , , PUNCT crl-14326 492 16 201 201 NUM crl-14326 492 17 - - SYM crl-14326 492 18 2 2 NUM crl-14326 493 1 . . NUM crl-14326 493 2 17 17 NUM crl-14326 493 3 . . NUM crl-14326 493 4 murfin murfin NOUN crl-14326 493 5 and and CCONJ crl-14326 493 6 wynar wynar NOUN crl-14326 493 7 , , PUNCT crl-14326 493 8 supplement supplement ADJ crl-14326 493 9 1976 1976 NUM crl-14326 493 10 - - SYM crl-14326 493 11 1982 1982 NUM crl-14326 493 12 , , PUNCT crl-14326 493 13 p.208 p.208 NOUN crl-14326 493 14 - - SYM crl-14326 493 15 15 15 NUM crl-14326 493 16 . . NUM crl-14326 493 17 18 18 NUM crl-14326 493 18 . . X crl-14326 493 19 murfin murfin NOUN crl-14326 493 20 and and CCONJ crl-14326 493 21 wynar wynar NOUN crl-14326 493 22 , , PUNCT crl-14326 493 23 supplement supplement ADJ crl-14326 493 24 1976 1976 NUM crl-14326 493 25 - - SYM crl-14326 493 26 1982 1982 NUM crl-14326 493 27 , , PUNCT crl-14326 493 28 p.285 p.285 NOUN crl-14326 493 29 - - SYM crl-14326 493 30 97 97 NUM crl-14326 493 31 . . NUM crl-14326 494 1 19 19 NUM crl-14326 494 2 . . PUNCT crl-14326 495 1 ellen ellen PROPN crl-14326 495 2 altman altman PROPN crl-14326 495 3 , , PUNCT crl-14326 495 4 '' '' PUNCT crl-14326 495 5 assessment assessment NOUN crl-14326 495 6 of of ADP crl-14326 495 7 reference reference NOUN crl-14326 495 8 services service NOUN crl-14326 495 9 , , PUNCT crl-14326 495 10 '' '' PUNCT crl-14326 495 11 in in ADP crl-14326 495 12 the the DET crl-14326 495 13 service service NOUN crl-14326 495 14 imperative imperative NOUN crl-14326 495 15 for for ADP crl-14326 495 16 libraries library NOUN crl-14326 495 17 : : PUNCT crl-14326 495 18 essays essay NOUN crl-14326 495 19 in in ADP crl-14326 495 20 honor honor NOUN crl-14326 495 21 of of ADP crl-14326 495 22 margaret margaret PROPN crl-14326 495 23 e. e. PROPN crl-14326 495 24 monroe monroe PROPN crl-14326 495 25 , , PUNCT crl-14326 495 26 ed ed PROPN crl-14326 495 27 . . PROPN crl-14326 495 28 gail gail PROPN crl-14326 495 29 schlachter schlachter PROPN crl-14326 495 30 ( ( PUNCT crl-14326 495 31 littleton littleton PROPN crl-14326 495 32 , , PUNCT crl-14326 495 33 colo colo PROPN crl-14326 495 34 . . PUNCT crl-14326 495 35 : : PUNCT crl-14326 496 1 libraries library NOUN crl-14326 496 2 unlimited unlimited ADJ crl-14326 496 3 , , PUNCT crl-14326 496 4 1982 1982 NUM crl-14326 496 5 ) ) PUNCT crl-14326 496 6 , , PUNCT crl-14326 496 7 p.170 p.170 NOUN crl-14326 496 8 . . PUNCT crl-14326 497 1 20 20 NUM crl-14326 497 2 . . PUNCT crl-14326 498 1 mary mary PROPN crl-14326 498 2 w. w. PROPN crl-14326 498 3 george george PROPN crl-14326 498 4 , , PUNCT crl-14326 498 5 " " PUNCT crl-14326 498 6 questions question NOUN crl-14326 498 7 sheehy sheehy ADJ crl-14326 498 8 ca can AUX crl-14326 498 9 n't not PART crl-14326 498 10 answer answer VERB crl-14326 498 11 : : PUNCT crl-14326 498 12 reflections reflection NOUN crl-14326 498 13 on on ADP crl-14326 498 14 becoming become VERB crl-14326 498 15 head head NOUN crl-14326 498 16 of of ADP crl-14326 498 17 referece referece PROPN crl-14326 498 18 , , PUNCT crl-14326 498 19 " " PUNCT crl-14326 498 20 the the DET crl-14326 498 21 reference reference NOUN crl-14326 498 22 librarian librarian NOUN crl-14326 498 23 3:13 3:13 PROPN crl-14326 498 24 ( ( PUNCT crl-14326 498 25 spring spring NOUN crl-14326 498 26 1982 1982 NUM crl-14326 498 27 ) ) PUNCT crl-14326 498 28 . . PUNCT crl-14326 499 1 21 21 NUM crl-14326 499 2 . . PUNCT crl-14326 500 1 ellsworth ellsworth NOUN crl-14326 500 2 mason mason PROPN crl-14326 500 3 and and CCONJ crl-14326 500 4 joan joan PROPN crl-14326 500 5 mason mason PROPN crl-14326 500 6 , , PUNCT crl-14326 500 7 " " PUNCT crl-14326 500 8 the the DET crl-14326 500 9 .whole .whole NUM crl-14326 500 10 shebang shebang PROPN crl-14326 500 11 - - PUNCT crl-14326 500 12 comprehensive comprehensive ADJ crl-14326 500 13 evaluation evaluation NOUN crl-14326 500 14 of of ADP crl-14326 500 15 reference reference NOUN crl-14326 500 16 operations operation NOUN crl-14326 500 17 , , PUNCT crl-14326 500 18 " " PUNCT crl-14326 500 19 the the DET crl-14326 500 20 reference reference NOUN crl-14326 500 21 librarian librarian NOUN crl-14326 500 22 11:26 11:26 PROPN crl-14326 500 23 ( ( PUNCT crl-14326 500 24 fall fall NOUN crl-14326 500 25 / / SYM crl-14326 500 26 winter winter NOUN crl-14326 500 27 1984 1984 NUM crl-14326 500 28 ) ) PUNCT crl-14326 500 29 . . PUNCT crl-14326 501 1 22 22 NUM crl-14326 501 2 . . PUNCT crl-14326 502 1 douglas douglas PROPN crl-14326 502 2 z z X crl-14326 502 3 weizig weizig ADJ crl-14326 502 4 , , PUNCT crl-14326 502 5 " " PUNCT crl-14326 502 6 tailoring tailor VERB crl-14326 502 7 measures measure NOUN crl-14326 502 8 to to PART crl-14326 502 9 fit fit VERB crl-14326 502 10 your your PRON crl-14326 502 11 service service NOUN crl-14326 502 12 : : PUNCT crl-14326 502 13 a a DET crl-14326 502 14 guide guide NOUN crl-14326 502 15 for for ADP crl-14326 502 16 the the DET crl-14326 502 17 managers manager NOUN crl-14326 502 18 of of ADP crl-14326 502 19 reference reference NOUN crl-14326 502 20 332 332 NUM crl-14326 502 21 college college PROPN crl-14326 502 22 & & CCONJ crl-14326 502 23 research research PROPN crl-14326 502 24 libraries library NOUN crl-14326 502 25 july july PROPN crl-14326 502 26 1987 1987 NUM crl-14326 502 27 services service NOUN crl-14326 502 28 , , PUNCT crl-14326 502 29 " " PUNCT crl-14326 502 30 the the DET crl-14326 502 31 reference reference NOUN crl-14326 502 32 librarian librarian NOUN crl-14326 502 33 11:53 11:53 NUM crl-14326 502 34 ( ( PUNCT crl-14326 502 35 fall fall NOUN crl-14326 502 36 / / SYM crl-14326 502 37 winter winter NOUN crl-14326 502 38 1984 1984 NUM crl-14326 502 39 ) ) PUNCT crl-14326 502 40 . . PUNCT crl-14326 503 1 23 23 NUM crl-14326 503 2 . . X crl-14326 503 3 murfin murfin NOUN crl-14326 503 4 and and CCONJ crl-14326 503 5 wynar wynar NOUN crl-14326 503 6 , , PUNCT crl-14326 503 7 supplement supplement ADJ crl-14326 503 8 1976 1976 NUM crl-14326 503 9 - - SYM crl-14326 503 10 1982 1982 NUM crl-14326 503 11 , , PUNCT crl-14326 503 12 p.212 p.212 NOUN crl-14326 503 13 - - PUNCT crl-14326 503 14 15 15 NUM crl-14326 503 15 . . NUM crl-14326 503 16 · · PUNCT crl-14326 503 17 24 24 NUM crl-14326 503 18 . . PUNCT crl-14326 504 1 linda linda PROPN crl-14326 504 2 m. m. PROPN crl-14326 504 3 olson olson PROPN crl-14326 504 4 , , PUNCT crl-14326 504 5 " " PUNCT crl-14326 504 6 reference reference NOUN crl-14326 504 7 service service NOUN crl-14326 504 8 evaluation evaluation NOUN crl-14326 504 9 in in ADP crl-14326 504 10 medium medium ADJ crl-14326 504 11 - - PUNCT crl-14326 504 12 sized sized ADJ crl-14326 504 13 academic academic ADJ crl-14326 504 14 libraries library NOUN crl-14326 504 15 : : PUNCT crl-14326 504 16 a a DET crl-14326 504 17 model model NOUN crl-14326 504 18 , , PUNCT crl-14326 504 19 '' '' PUNCT crl-14326 504 20 journal journal PROPN crl-14326 504 21 of of ADP crl-14326 504 22 academic academic ADJ crl-14326 504 23 librarianship librarianship NOUN crl-14326 504 24 9:322 9:322 PROPN crl-14326 504 25 - - SYM crl-14326 504 26 29 29 NUM crl-14326 504 27 oan oan NOUN crl-14326 504 28 . . PUNCT crl-14326 504 29 1984 1984 NUM crl-14326 504 30 ) ) PUNCT crl-14326 504 31 . . PUNCT crl-14326 505 1 25 25 NUM crl-14326 505 2 . . PUNCT crl-14326 506 1 charles charles PROPN crl-14326 506 2 mcclure mcclure VERB crl-14326 506 3 , , PUNCT crl-14326 506 4 " " PUNCT crl-14326 506 5 output output NOUN crl-14326 506 6 measures measure NOUN crl-14326 506 7 , , PUNCT crl-14326 506 8 unotrusive unotrusive ADJ crl-14326 506 9 testing testing NOUN crl-14326 506 10 , , PUNCT crl-14326 506 11 and and CCONJ crl-14326 506 12 assessing assess VERB crl-14326 506 13 the the DET crl-14326 506 14 quality quality NOUN crl-14326 506 15 of of ADP crl-14326 506 16 reference reference NOUN crl-14326 506 17 services service NOUN crl-14326 506 18 , , PUNCT crl-14326 506 19 " " PUNCT crl-14326 506 20 the the DET crl-14326 506 21 reference reference NOUN crl-14326 506 22 librarian librarian PROPN crl-14326 506 23 11:232 11:232 NUM crl-14326 506 24 ( ( PUNCT crl-14326 506 25 fall fall NOUN crl-14326 506 26 / / SYM crl-14326 506 27 winter winter NOUN crl-14326 506 28 1984 1984 NUM crl-14326 506 29 ) ) PUNCT crl-14326 506 30 . . PUNCT crl-14326 507 1 26 26 NUM crl-14326 507 2 . . X crl-14326 507 3 mcclure mcclure NOUN crl-14326 507 4 , , PUNCT crl-14326 507 5 " " PUNCT crl-14326 507 6 output output NOUN crl-14326 507 7 measures measure NOUN crl-14326 507 8 , , PUNCT crl-14326 507 9 " " PUNCT crl-14326 507 10 p.229 p.229 X crl-14326 507 11 ; ; PUNCT crl-14326 507 12 sydney sydney NOUN crl-14326 507 13 pierce pierce NOUN crl-14326 507 14 , , PUNCT crl-14326 507 15 " " PUNCT crl-14326 507 16 in in ADP crl-14326 507 17 pursuit pursuit NOUN crl-14326 507 18 of of ADP crl-14326 507 19 the the DET crl-14326 507 20 possible possible ADJ crl-14326 507 21 : : PUNCT crl-14326 507 22 evaluating evaluate VERB crl-14326 507 23 reference reference NOUN crl-14326 507 24 services service NOUN crl-14326 507 25 , , PUNCT crl-14326 507 26 " " PUNCT crl-14326 507 27 the the DET crl-14326 507 28 reference reference NOUN crl-14326 507 29 librarian librarian NOUN crl-14326 507 30 11:16 11:16 NUM crl-14326 507 31 ( ( PUNCT crl-14326 507 32 fall fall NOUN crl-14326 507 33 / / SYM crl-14326 507 34 winter winter NOUN crl-14326 507 35 1984 1984 NUM crl-14326 507 36 ) ) PUNCT crl-14326 507 37 . . PUNCT crl-14326 508 1 27 27 NUM crl-14326 508 2 . . PUNCT crl-14326 508 3 terence terence NOUN crl-14326 508 4 crowley crowley NOUN crl-14326 508 5 , , PUNCT crl-14326 508 6 " " PUNCT crl-14326 508 7 referred refer VERB crl-14326 508 8 reference reference NOUN crl-14326 508 9 questions question NOUN crl-14326 508 10 : : PUNCT crl-14326 508 11 how how SCONJ crl-14326 508 12 well well ADV crl-14326 508 13 are be AUX crl-14326 508 14 they they PRON crl-14326 508 15 answered answer VERB crl-14326 508 16 ? ? PUNCT crl-14326 508 17 " " PUNCT crl-14326 509 1 the the DET crl-14326 509 2 reference reference NOUN crl-14326 509 3 librarian librarian NOUN crl-14326 509 4 11:90 11:90 NUM crl-14326 509 5 - - SYM crl-14326 509 6 91 91 NUM crl-14326 509 7 ( ( PUNCT crl-14326 509 8 fall fall NOUN crl-14326 509 9 / / SYM crl-14326 509 10 winter winter NOUN crl-14326 509 11 1984 1984 NUM crl-14326 509 12 ) ) PUNCT crl-14326 509 13 . . PUNCT crl-14326 510 1 28 28 X crl-14326 510 2 . . X crl-14326 510 3 pierce pierce NOUN crl-14326 510 4 , , PUNCT crl-14326 510 5 " " PUNCT crl-14326 510 6 in in ADP crl-14326 510 7 pursuit pursuit NOUN crl-14326 510 8 of of ADP crl-14326 510 9 the the DET crl-14326 510 10 possible possible ADJ crl-14326 510 11 , , PUNCT crl-14326 510 12 " " PUNCT crl-14326 510 13 p.18 p.18 X crl-14326 510 14 . . PUNCT crl-14326 510 15 29 29 NUM crl-14326 510 16 . . PUNCT crl-14326 511 1 michael michael PROPN crl-14326 511 2 roloff roloff PROPN crl-14326 511 3 , , PUNCT crl-14326 511 4 " " PUNCT crl-14326 511 5 communication communication NOUN crl-14326 511 6 at at ADP crl-14326 511 7 the the DET crl-14326 511 8 user user NOUN crl-14326 511 9 - - PUNCT crl-14326 511 10 system system NOUN crl-14326 511 11 interface interface NOUN crl-14326 511 12 : : PUNCT crl-14326 511 13 a a DET crl-14326 511 14 review review NOUN crl-14326 511 15 of of ADP crl-14326 511 16 research research NOUN crl-14326 511 17 , , PUNCT crl-14326 511 18 " " PUNCT crl-14326 511 19 library library NOUN crl-14326 511 20 research research PROPN crl-14326 511 21 1:16 1:16 NUM crl-14326 511 22 ( ( PUNCT crl-14326 511 23 spring spring NOUN crl-14326 511 24 1979 1979 NUM crl-14326 511 25 ) ) PUNCT crl-14326 511 26 . . PUNCT crl-14326 512 1 30 30 NUM crl-14326 512 2 . . PUNCT crl-14326 513 1 young young ADJ crl-14326 513 2 , , PUNCT crl-14326 513 3 " " PUNCT crl-14326 513 4 evaluating evaluate VERB crl-14326 513 5 the the DET crl-14326 513 6 reference reference NOUN crl-14326 513 7 librarian librarian NOUN crl-14326 513 8 , , PUNCT crl-14326 513 9 " " PUNCT crl-14326 513 10 p.124 p.124 NOUN crl-14326 513 11 . . PUNCT crl-14326 514 1 31 31 NUM crl-14326 514 2 . . PUNCT crl-14326 515 1 rothstein rothstein PROPN crl-14326 515 2 , , PUNCT crl-14326 515 3 " " PUNCT crl-14326 515 4 the the DET crl-14326 515 5 measurement measurement NOUN crl-14326 515 6 and and CCONJ crl-14326 515 7 evaluation evaluation NOUN crl-14326 515 8 of of ADP crl-14326 515 9 reference reference NOUN crl-14326 515 10 service service NOUN crl-14326 515 11 , , PUNCT crl-14326 515 12 " " PUNCT crl-14326 515 13 p.464 p.464 NOUN crl-14326 515 14 ; ; PUNCT crl-14326 515 15 zweizig zweizig PROPN crl-14326 515 16 , , PUNCT crl-14326 515 17 " " PUNCT crl-14326 515 18 tailoring tailor VERB crl-14326 515 19 measures measure NOUN crl-14326 515 20 , , PUNCT crl-14326 515 21 " " PUNCT crl-14326 515 22 p.56 p.56 PROPN crl-14326 515 23 ; ; PUNCT crl-14326 515 24 pierce pierce NOUN crl-14326 515 25 , , PUNCT crl-14326 515 26 " " PUNCT crl-14326 515 27 in in ADP crl-14326 515 28 pursuit pursuit NOUN crl-14326 515 29 of of ADP crl-14326 515 30 the the DET crl-14326 515 31 possible possible ADJ crl-14326 515 32 , , PUNCT crl-14326 515 33 " " PUNCT crl-14326 515 34 p.15 p.15 NOUN crl-14326 515 35 - - NOUN crl-14326 515 36 16 16 NUM crl-14326 515 37 ; ; PUNCT crl-14326 515 38 altman altman NOUN crl-14326 515 39 , , PUNCT crl-14326 515 40 " " PUNCT crl-14326 515 41 assessment assessment NOUN crl-14326 515 42 of of ADP crl-14326 515 43 reference reference NOUN crl-14326 515 44 services service NOUN crl-14326 515 45 , , PUNCT crl-14326 515 46 " " PUNCT crl-14326 515 47 p.175 p.175 NOUN crl-14326 515 48 - - PROPN crl-14326 515 49 76 76 NUM crl-14326 515 50 ; ; PUNCT crl-14326 515 51 paul paul PROPN crl-14326 515 52 kantor kantor PROPN crl-14326 515 53 , , PUNCT crl-14326 515 54 " " PUNCT crl-14326 515 55 evaluation evaluation NOUN crl-14326 515 56 of of ADP crl-14326 515 57 and and CCONJ crl-14326 515 58 feedback feedback NOUN crl-14326 515 59 in in ADP crl-14326 515 60 information information NOUN crl-14326 515 61 storage storage NOUN crl-14326 515 62 and and CCONJ crl-14326 515 63 retrieval retrieval NOUN crl-14326 515 64 systems system NOUN crl-14326 515 65 , , PUNCT crl-14326 515 66 " " PUNCT crl-14326 515 67 in in ADP crl-14326 515 68 annual annual ADJ crl-14326 515 69 review review NOUN crl-14326 515 70 of of ADP crl-14326 515 71 information information NOUN crl-14326 515 72 science science NOUN crl-14326 515 73 and and CCONJ crl-14326 515 74 technology technology NOUN crl-14326 515 75 , , PUNCT crl-14326 515 76 v.17 v.17 PROPN crl-14326 515 77 ( ( PUNCT crl-14326 515 78 white white ADJ crl-14326 515 79 plains plain NOUN crl-14326 515 80 , , PUNCT crl-14326 515 81 n.y n.y PROPN crl-14326 515 82 . . PROPN crl-14326 515 83 : : PUNCT crl-14326 515 84 knowledge knowledge NOUN crl-14326 515 85 industry industry NOUN crl-14326 515 86 , , PUNCT crl-14326 515 87 1982 1982 NUM crl-14326 515 88 ) ) PUNCT crl-14326 515 89 , , PUNCT crl-14326 515 90 p.114 p.114 X crl-14326 515 91 ; ; PUNCT crl-14326 515 92 alma alma PROPN crl-14326 515 93 c. c. PROPN crl-14326 515 94 vathis vathis PROPN crl-14326 515 95 , , PUNCT crl-14326 515 96 " " PUNCT crl-14326 515 97 reference reference NOUN crl-14326 515 98 transaction transaction NOUN crl-14326 515 99 and and CCONJ crl-14326 515 100 end end VERB crl-14326 515 101 product product NOUN crl-14326 515 102 as as SCONJ crl-14326 515 103 viewed view VERB crl-14326 515 104 by by ADP crl-14326 515 105 the the DET crl-14326 515 106 patron patron NOUN crl-14326 515 107 , , PUNCT crl-14326 515 108 " " PUNCT crl-14326 515 109 rq rq X crl-14326 515 110 23:61 23:61 NUM crl-14326 515 111 ( ( PUNCT crl-14326 515 112 fall1983 fall1983 PROPN crl-14326 515 113 ) ) PUNCT crl-14326 515 114 ; ; PUNCT crl-14326 515 115 terry terry PROPN crl-14326 515 116 weech weech PROPN crl-14326 515 117 , , PUNCT crl-14326 515 118 " " PUNCT crl-14326 515 119 who who PRON crl-14326 515 120 's be AUX crl-14326 515 121 giving give VERB crl-14326 515 122 all all DET crl-14326 515 123 those those DET crl-14326 515 124 wrong wrong ADJ crl-14326 515 125 answers answer NOUN crl-14326 515 126 ? ? PUNCT crl-14326 516 1 direct direct ADJ crl-14326 516 2 service service NOUN crl-14326 516 3 and and CCONJ crl-14326 516 4 reference reference NOUN crl-14326 516 5 personnel personnel NOUN crl-14326 516 6 evaluation evaluation NOUN crl-14326 516 7 , , PUNCT crl-14326 516 8 " " PUNCT crl-14326 516 9 the the DET crl-14326 516 10 reference reference NOUN crl-14326 516 11 librarian librarian ADJ crl-14326 516 12 11:119 11:119 NUM crl-14326 516 13 - - SYM crl-14326 516 14 20 20 NUM crl-14326 516 15 ( ( PUNCT crl-14326 516 16 fall fall NOUN crl-14326 516 17 / / SYM crl-14326 516 18 winter winter NOUN crl-14326 516 19 1984 1984 NUM crl-14326 516 20 ) ) PUNCT crl-14326 516 21 ; ; PUNCT crl-14326 516 22 mcclure mcclure NOUN crl-14326 516 23 , , PUNCT crl-14326 516 24 " " PUNCT crl-14326 516 25 output output NOUN crl-14326 516 26 measures measure NOUN crl-14326 516 27 , , PUNCT crl-14326 516 28 " " PUNCT crl-14326 516 29 p.231 p.231 NOUN crl-14326 516 30 . . PUNCT crl-14326 517 1 32 32 NUM crl-14326 517 2 . . PUNCT crl-14326 518 1 rothstein rothstein PROPN crl-14326 518 2 , , PUNCT crl-14326 518 3 " " PUNCT crl-14326 518 4 the the DET crl-14326 518 5 measurement measurement NOUN crl-14326 518 6 and and CCONJ crl-14326 518 7 evaluation evaluation NOUN crl-14326 518 8 of of ADP crl-14326 518 9 reference reference NOUN crl-14326 518 10 service service NOUN crl-14326 518 11 , , PUNCT crl-14326 518 12 " " PUNCT crl-14326 518 13 p.456 p.456 NOUN crl-14326 518 14 - - SYM crl-14326 518 15 72 72 NUM crl-14326 518 16 ; ; PUNCT crl-14326 518 17 terry terry PROPN crl-14326 518 18 weech weech PROPN crl-14326 518 19 , , PUNCT crl-14326 518 20 " " PUNCT crl-14326 518 21 evaluation evaluation NOUN crl-14326 518 22 of of ADP crl-14326 518 23 adult adult NOUN crl-14326 518 24 reference reference NOUN crl-14326 518 25 service service NOUN crl-14326 518 26 , , PUNCT crl-14326 518 27 " " PUNCT crl-14326 518 28 library library NOUN crl-14326 518 29 trends trend VERB crl-14326 518 30 22:315 22:315 NUM crl-14326 518 31 - - SYM crl-14326 518 32 35 35 NUM crl-14326 518 33 oan oan NOUN crl-14326 518 34 . . PUNCT crl-14326 518 35 1974 1974 NUM crl-14326 518 36 ) ) PUNCT crl-14326 518 37 . . PUNCT crl-14326 519 1 33 33 NUM crl-14326 519 2 . . PUNCT crl-14326 519 3 gothberg gothberg PROPN crl-14326 519 4 , , PUNCT crl-14326 519 5 " " PUNCT crl-14326 519 6 immediacy immediacy NOUN crl-14326 519 7 : : PUNCT crl-14326 519 8 a a DET crl-14326 519 9 study study NOUN crl-14326 519 10 of of ADP crl-14326 519 11 communication communication NOUN crl-14326 519 12 effect effect NOUN crl-14326 519 13 on on ADP crl-14326 519 14 the the DET crl-14326 519 15 reference reference NOUN crl-14326 519 16 process process NOUN crl-14326 519 17 , , PUNCT crl-14326 519 18 " " PUNCT crl-14326 519 19 p.128 p.128 NOUN crl-14326 519 20 . . PUNCT crl-14326 520 1 34 34 NUM crl-14326 520 2 . . PUNCT crl-14326 521 1 tagliacozzo tagliacozzo NOUN crl-14326 521 2 , , PUNCT crl-14326 521 3 " " PUNCT crl-14326 521 4 estimating estimate VERB crl-14326 521 5 the the DET crl-14326 521 6 satisfaction satisfaction NOUN crl-14326 521 7 of of ADP crl-14326 521 8 information information NOUN crl-14326 521 9 users user NOUN crl-14326 521 10 , , PUNCT crl-14326 521 11 " " PUNCT crl-14326 521 12 p.248 p.248 X crl-14326 521 13 . . PUNCT crl-14326 522 1 35 35 NUM crl-14326 522 2 . . PUNCT crl-14326 523 1 tagliacozzo tagliacozzo NOUN crl-14326 523 2 , , PUNCT crl-14326 523 3 " " PUNCT crl-14326 523 4 estimating estimate VERB crl-14326 523 5 the the DET crl-14326 523 6 satisfaction satisfaction NOUN crl-14326 523 7 of of ADP crl-14326 523 8 information information NOUN crl-14326 523 9 users user NOUN crl-14326 523 10 , , PUNCT crl-14326 523 11 " " PUNCT crl-14326 523 12 p.243 p.243 PROPN crl-14326 523 13 . . PUNCT crl-14326 524 1 36 36 NUM crl-14326 524 2 . . PUNCT crl-14326 525 1 l. l. PROPN crl-14326 525 2 j. j. PROPN crl-14326 525 3 cronbach cronbach PROPN crl-14326 525 4 , , PUNCT crl-14326 525 5 " " PUNCT crl-14326 525 6 course course NOUN crl-14326 525 7 improvement improvement NOUN crl-14326 525 8 through through ADP crl-14326 525 9 evaluation evaluation NOUN crl-14326 525 10 , , PUNCT crl-14326 525 11 " " PUNCT crl-14326 525 12 teacher teacher NOUN crl-14326 525 13 's 's PART crl-14326 525 14 college college NOUN crl-14326 525 15 record record NOUN crl-14326 525 16 64:680 64:680 NUM crl-14326 525 17 ( ( PUNCT crl-14326 525 18 may may AUX crl-14326 525 19 1983 1983 NUM crl-14326 525 20 ) ) PUNCT crl-14326 525 21 . . PUNCT crl-14326 526 1 37 37 NUM crl-14326 526 2 . . PUNCT crl-14326 526 3 ethel ethel NOUN crl-14326 526 4 auster auster NOUN crl-14326 526 5 , , PUNCT crl-14326 526 6 " " PUNCT crl-14326 526 7 user user NOUN crl-14326 526 8 satisfaction satisfaction NOUN crl-14326 526 9 with with ADP crl-14326 526 10 the the DET crl-14326 526 11 online online ADJ crl-14326 526 12 negotiation negotiation NOUN crl-14326 526 13 interview interview NOUN crl-14326 526 14 : : PUNCT crl-14326 526 15 contemporary contemporary ADJ crl-14326 526 16 concern concern NOUN crl-14326 526 17 in in ADP crl-14326 526 18 traditional traditional ADJ crl-14326 526 19 perspective perspective NOUN crl-14326 526 20 , , PUNCT crl-14326 526 21 " " PUNCT crl-14326 526 22 rq rq X crl-14326 526 23 23:55 23:55 NUM crl-14326 526 24 ( ( PUNCT crl-14326 526 25 fall1983 fall1983 PROPN crl-14326 526 26 ) ) PUNCT crl-14326 526 27 . . PUNCT crl-14326 527 1 38 38 NUM crl-14326 527 2 . . NUM crl-14326 527 3 tessier tessi ADJ crl-14326 527 4 , , PUNCT crl-14326 527 5 crouch crouch NOUN crl-14326 527 6 , , PUNCT crl-14326 527 7 and and CCONJ crl-14326 527 8 atherton atherton PROPN crl-14326 527 9 ( ( PUNCT crl-14326 527 10 cochrane cochrane NOUN crl-14326 527 11 ) ) PUNCT crl-14326 527 12 , , PUNCT crl-14326 527 13 " " PUNCT crl-14326 527 14 new new ADJ crl-14326 527 15 measures measure NOUN crl-14326 527 16 of of ADP crl-14326 527 17 user user NOUN crl-14326 527 18 satisfaction satisfaction NOUN crl-14326 527 19 , , PUNCT crl-14326 527 20 " " PUNCT crl-14326 527 21 p.383 p.383 NOUN crl-14326 527 22 - - SYM crl-14326 527 23 89 89 NUM crl-14326 527 24 . . NUM crl-14326 527 25 39 39 NUM crl-14326 527 26 . . PUNCT crl-14326 528 1 william william PROPN crl-14326 528 2 mehrens mehrens PROPN crl-14326 528 3 and and CCONJ crl-14326 528 4 irvin irvin PROPN crl-14326 528 5 lehmann lehmann PROPN crl-14326 528 6 , , PUNCT crl-14326 528 7 standardized standardize VERB crl-14326 528 8 tests test NOUN crl-14326 528 9 in in ADP crl-14326 528 10 education education NOUN crl-14326 528 11 , , PUNCT crl-14326 528 12 3d 3d PROPN crl-14326 528 13 ed ed NOUN crl-14326 528 14 . . PUNCT crl-14326 529 1 ( ( PUNCT crl-14326 529 2 new new PROPN crl-14326 529 3 york york PROPN crl-14326 529 4 : : PUNCT crl-14326 529 5 holt holt PROPN crl-14326 529 6 , , PUNCT crl-14326 529 7 1980 1980 NUM crl-14326 529 8 ) ) PUNCT crl-14326 529 9 , , PUNCT crl-14326 529 10 p.215 p.215 PROPN crl-14326 529 11 . . PROPN crl-14326 530 1 40 40 NUM crl-14326 530 2 . . PUNCT crl-14326 531 1 l. l. PROPN crl-14326 531 2 j. j. PROPN crl-14326 531 3 cronbach cronbach PROPN crl-14326 531 4 , , PUNCT crl-14326 531 5 '' '' PUNCT crl-14326 531 6 further further ADJ crl-14326 531 7 evidence evidence NOUN crl-14326 531 8 on on ADP crl-14326 531 9 response response NOUN crl-14326 531 10 sets set NOUN crl-14326 531 11 and and CCONJ crl-14326 531 12 test test NOUN crl-14326 531 13 design design NOUN crl-14326 531 14 , , PUNCT crl-14326 531 15 '' '' PUNCT crl-14326 531 16 educational educational ADJ crl-14326 531 17 and and CCONJ crl-14326 531 18 psychological psychological ADJ crl-14326 531 19 measurement measurement NOUN crl-14326 531 20 10 10 NUM crl-14326 531 21 , , PUNCT crl-14326 531 22 no.1:4 no.1:4 NOUN crl-14326 531 23 - - PUNCT crl-14326 531 24 5 5 NUM crl-14326 531 25 , , PUNCT crl-14326 531 26 22 22 NUM crl-14326 531 27 - - SYM crl-14326 531 28 23 23 NUM crl-14326 531 29 ( ( PUNCT crl-14326 531 30 1950 1950 NUM crl-14326 531 31 ) ) PUNCT crl-14326 531 32 . . PUNCT crl-14326 532 1 41 41 X crl-14326 532 2 . . PUNCT crl-14326 533 1 cuadra cuadra PROPN crl-14326 533 2 and and CCONJ crl-14326 533 3 others other NOUN crl-14326 533 4 , , PUNCT crl-14326 533 5 experimental experimental ADJ crl-14326 533 6 studies study NOUN crl-14326 533 7 , , PUNCT crl-14326 533 8 p.75 p.75 PROPN crl-14326 533 9 . . PUNCT crl-14326 534 1 42 42 NUM crl-14326 534 2 . . PUNCT crl-14326 535 1 elizabeth elizabeth PROPN crl-14326 535 2 loftus loftus PROPN crl-14326 535 3 , , PUNCT crl-14326 535 4 stephen stephen PROPN crl-14326 535 5 fienberg fienberg PROPN crl-14326 535 6 , , PUNCT crl-14326 535 7 and and CCONJ crl-14326 535 8 judith judith PROPN crl-14326 535 9 tanur tanur VERB crl-14326 535 10 , , PUNCT crl-14326 535 11 " " PUNCT crl-14326 535 12 cognitive cognitive ADJ crl-14326 535 13 psychology psychology NOUN crl-14326 535 14 meets meet VERB crl-14326 535 15 the the DET crl-14326 535 16 national national ADJ crl-14326 535 17 survey survey NOUN crl-14326 535 18 , , PUNCT crl-14326 535 19 " " PUNCT crl-14326 535 20 american american PROPN crl-14326 535 21 psychologist psychologist PROPN crl-14326 535 22 40:178 40:178 PROPN crl-14326 535 23 ( ( PUNCT crl-14326 535 24 feb feb PROPN crl-14326 535 25 . . PROPN crl-14326 535 26 1985 1985 NUM crl-14326 535 27 ) ) PUNCT crl-14326 535 28 . . PUNCT crl-14326 536 1 43 43 NUM crl-14326 536 2 . . PUNCT crl-14326 537 1 carlos carlos PROPN crl-14326 537 2 cuadra cuadra PROPN crl-14326 537 3 and and CCONJ crl-14326 537 4 robert robert PROPN crl-14326 537 5 v. v. PROPN crl-14326 537 6 katter katter PROPN crl-14326 537 7 , , PUNCT crl-14326 537 8 " " PUNCT crl-14326 537 9 opening open VERB crl-14326 537 10 the the DET crl-14326 537 11 black black ADJ crl-14326 537 12 box box NOUN crl-14326 537 13 of of ADP crl-14326 537 14 relevance relevance NOUN crl-14326 537 15 , , PUNCT crl-14326 537 16 " " PUNCT crl-14326 537 17 journal journal NOUN crl-14326 537 18 of of ADP crl-14326 537 19 documentation documentation NOUN crl-14326 537 20 23:291 23:291 NUM crl-14326 537 21 , , PUNCT crl-14326 537 22 293 293 NUM crl-14326 537 23 ( ( PUNCT crl-14326 537 24 dec dec PROPN crl-14326 537 25 . . PROPN crl-14326 537 26 1967 1967 NUM crl-14326 537 27 ) ) PUNCT crl-14326 537 28 . . PUNCT crl-14326 538 1 44 44 NUM crl-14326 538 2 . . PUNCT crl-14326 539 1 cuadra cuadra PROPN crl-14326 539 2 and and CCONJ crl-14326 539 3 others other NOUN crl-14326 539 4 , , PUNCT crl-14326 539 5 experimental experimental ADJ crl-14326 539 6 studies study NOUN crl-14326 539 7 , , PUNCT crl-14326 539 8 p.66 p.66 PROPN crl-14326 539 9 . . PUNCT crl-14326 539 10 45 45 NUM crl-14326 539 11 . . PUNCT crl-14326 540 1 mehrens mehren NOUN crl-14326 540 2 and and CCONJ crl-14326 540 3 lehman lehman PROPN crl-14326 540 4 , , PUNCT crl-14326 540 5 standardized standardized ADJ crl-14326 540 6 tests test NOUN crl-14326 540 7 , , PUNCT crl-14326 540 8 p.61 p.61 PROPN crl-14326 540 9 , , PUNCT crl-14326 540 10 53 53 NUM crl-14326 540 11 - - SYM crl-14326 540 12 54 54 NUM crl-14326 540 13 . . PUNCT crl-14326 540 14 46 46 NUM crl-14326 540 15 . . PUNCT crl-14326 541 1 david david PROPN crl-14326 541 2 shavit shavit PROPN crl-14326 541 3 , , PUNCT crl-14326 541 4 " " PUNCT crl-14326 541 5 qualitative qualitative ADJ crl-14326 541 6 evaluation evaluation NOUN crl-14326 541 7 of of ADP crl-14326 541 8 reference reference NOUN crl-14326 541 9 service service NOUN crl-14326 541 10 , , PUNCT crl-14326 541 11 " " PUNCT crl-14326 541 12 the the DET crl-14326 541 13 reference reference NOUN crl-14326 541 14 librarian librarian PROPN crl-14326 541 15 11:239 11:239 PROPN crl-14326 541 16 - - SYM crl-14326 541 17 40 40 NUM crl-14326 541 18 ( ( PUNCT crl-14326 541 19 fall fall NOUN crl-14326 541 20 / / SYM crl-14326 541 21 winter winter NOUN crl-14326 541 22 1984 1984 NUM crl-14326 541 23 ) ) PUNCT crl-14326 541 24 . . PUNCT crl-14326 542 1 47 47 NUM crl-14326 542 2 . . PUNCT crl-14326 543 1 blaise blaise PROPN crl-14326 543 2 cronin cronin VERB crl-14326 543 3 , , PUNCT crl-14326 543 4 " " PUNCT crl-14326 543 5 performance performance NOUN crl-14326 543 6 measurement measurement NOUN crl-14326 543 7 and and CCONJ crl-14326 543 8 information information NOUN crl-14326 543 9 management management NOUN crl-14326 543 10 , , PUNCT crl-14326 543 11 " " PUNCT crl-14326 543 12 aslib aslib NOUN crl-14326 543 13 proceedings proceeding NOUN crl-14326 543 14 34:231 34:231 NUM crl-14326 543 15 ( ( PUNCT crl-14326 543 16 may may PROPN crl-14326 543 17 1982 1982 NUM crl-14326 543 18 ) ) PUNCT crl-14326 543 19 . . PUNCT crl-14326 544 1 see see VERB crl-14326 544 2 also also ADV crl-14326 544 3 shavit shavit PROPN crl-14326 544 4 , , PUNCT crl-14326 544 5 " " PUNCT crl-14326 544 6 qualitative qualitative ADJ crl-14326 544 7 evaluation evaluation NOUN crl-14326 544 8 , , PUNCT crl-14326 544 9 " " PUNCT crl-14326 544 10 p.241 p.241 X crl-14326 544 11 ; ; PUNCT crl-14326 544 12 douglas douglas PROPN crl-14326 544 13 zweizig zweizig PROPN crl-14326 544 14 and and CCONJ crl-14326 544 15 brenda brenda PROPN crl-14326 544 16 dervin dervin PROPN crl-14326 544 17 , , PUNCT crl-14326 544 18 " " PUNCT crl-14326 544 19 public public ADJ crl-14326 544 20 library library NOUN crl-14326 544 21 use use NOUN crl-14326 544 22 , , PUNCT crl-14326 544 23 users user NOUN crl-14326 544 24 , , PUNCT crl-14326 544 25 uses use NOUN crl-14326 544 26 - - PUNCT crl-14326 544 27 advances advance NOUN crl-14326 544 28 in in ADP crl-14326 544 29 knowledge knowledge NOUN crl-14326 544 30 of of ADP crl-14326 544 31 the the DET crl-14326 544 32 characteristics characteristic NOUN crl-14326 544 33 and and CCONJ crl-14326 544 34 needs need NOUN crl-14326 544 35 of of ADP crl-14326 544 36 the the DET crl-14326 544 37 adult adult NOUN crl-14326 544 38 clientele clientele NOUN crl-14326 544 39 of of ADP crl-14326 544 40 american american ADJ crl-14326 544 41 public public ADJ crl-14326 544 42 libraries library NOUN crl-14326 544 43 , , PUNCT crl-14326 544 44 " " PUNCT crl-14326 544 45 in in ADP crl-14326 544 46 advances advance NOUN crl-14326 544 47 in in ADP crl-14326 544 48 librarianship librarianship NOUN crl-14326 544 49 v.7 v.7 NOUN crl-14326 544 50 , , PUNCT crl-14326 544 51 ed ed PROPN crl-14326 544 52 . . PROPN crl-14326 545 1 melvin melvin PROPN crl-14326 545 2 vogt vogt PROPN crl-14326 545 3 ( ( PUNCT crl-14326 545 4 new new PROPN crl-14326 545 5 york york PROPN crl-14326 545 6 : : PUNCT crl-14326 545 7 academic academic ADJ crl-14326 545 8 , , PUNCT crl-14326 545 9 1977 1977 NUM crl-14326 545 10 ) ) PUNCT crl-14326 545 11 , , PUNCT crl-14326 545 12 p.249 p.249 NOUN crl-14326 545 13 ; ; PUNCT crl-14326 545 14 p. p. PROPN crl-14326 545 15 v. v. PROPN crl-14326 545 16 rzasa rzasa PROPN crl-14326 545 17 and and CCONJ crl-14326 545 18 n. n. PROPN crl-14326 545 19 r. r. PROPN crl-14326 545 20 baker baker PROPN crl-14326 545 21 , , PUNCT crl-14326 545 22 " " PUNCT crl-14326 545 23 measures measure NOUN crl-14326 545 24 of of ADP crl-14326 545 25 effectiveness effectiveness NOUN crl-14326 545 26 for for ADP crl-14326 545 27 a a DET crl-14326 545 28 university university NOUN crl-14326 545 29 library library NOUN crl-14326 545 30 , , PUNCT crl-14326 545 31 " " PUNCT crl-14326 545 32 journal journal NOUN crl-14326 545 33 of of ADP crl-14326 545 34 the the DET crl-14326 545 35 american american ADJ crl-14326 545 36 society society NOUN crl-14326 545 37 for for ADP crl-14326 545 38 information information NOUN crl-14326 545 39 science science NOUN crl-14326 545 40 23:248 23:248 NUM crl-14326 545 41 ouly ouly ADV crl-14326 545 42 1972 1972 NUM crl-14326 545 43 ) ) PUNCT crl-14326 545 44 ; ; PUNCT crl-14326 545 45 vathis vathis X crl-14326 545 46 , , PUNCT crl-14326 545 47 " " PUNCT crl-14326 545 48 reference reference NOUN crl-14326 545 49 transactions transaction NOUN crl-14326 545 50 and and CCONJ crl-14326 545 51 end end NOUN crl-14326 545 52 product product NOUN crl-14326 545 53 , , PUNCT crl-14326 545 54 " " PUNCT crl-14326 545 55 p.60 p.60 PROPN crl-14326 545 56 ; ; PUNCT crl-14326 545 57 f. f. PROPN crl-14326 545 58 w. w. PROPN crl-14326 545 59 lancaster lancaster PROPN crl-14326 545 60 , , PUNCT crl-14326 545 61 the the DET crl-14326 545 62 measurement measurement NOUN crl-14326 545 63 and and CCONJ crl-14326 545 64 evaluation evaluation NOUN crl-14326 545 65 of of ADP crl-14326 545 66 library library NOUN crl-14326 545 67 services service NOUN crl-14326 545 68 ( ( PUNCT crl-14326 545 69 washington washington PROPN crl-14326 545 70 , , PUNCT crl-14326 545 71 d.c d.c PROPN crl-14326 545 72 . . PROPN crl-14326 545 73 : : PUNCT crl-14326 545 74 information information NOUN crl-14326 545 75 resources resource NOUN crl-14326 545 76 , , PUNCT crl-14326 545 77 1977 1977 NUM crl-14326 545 78 ) ) PUNCT crl-14326 545 79 , , PUNCT crl-14326 545 80 p.1 p.1 NOUN crl-14326 545 81 ; ; PUNCT crl-14326 545 82 helen helen PROPN crl-14326 545 83 focke focke PROPN crl-14326 545 84 , , PUNCT crl-14326 545 85 " " PUNCT crl-14326 545 86 library library NOUN crl-14326 545 87 users user NOUN crl-14326 545 88 of of ADP crl-14326 545 89 information information NOUN crl-14326 545 90 and and CCONJ crl-14326 545 91 their their PRON crl-14326 545 92 needs need NOUN crl-14326 545 93 , , PUNCT crl-14326 545 94 " " PUNCT crl-14326 545 95 in in ADP crl-14326 545 96 present present ADJ crl-14326 545 97 status status NOUN crl-14326 545 98 and and CCONJ crl-14326 545 99 future future ADJ crl-14326 545 100 prospects prospect NOUN crl-14326 545 101 of of ADP crl-14326 545 102 reference reference NOUN crl-14326 545 103 / / SYM crl-14326 545 104 information information NOUN crl-14326 545 105 service service NOUN crl-14326 545 106 ( ( PUNCT crl-14326 545 107 chicago chicago PROPN crl-14326 545 108 : : PUNCT crl-14326 545 109 american american PROPN crl-14326 545 110 library library PROPN crl-14326 545 111 assn assn PROPN crl-14326 545 112 . . PUNCT crl-14326 545 113 , , PUNCT crl-14326 545 114 1967 1967 NUM crl-14326 545 115 ) ) PUNCT crl-14326 545 116 , , PUNCT crl-14326 545 117 p.32 p.32 PROPN crl-14326 545 118 . . PUNCT crl-14326 546 1 48 48 NUM crl-14326 546 2 . . PUNCT crl-14326 547 1 williams williams PROPN crl-14326 547 2 . . PUNCT crl-14326 547 3 cooper cooper PROPN crl-14326 547 4 , , PUNCT crl-14326 547 5 " " PUNCT crl-14326 547 6 on on ADP crl-14326 547 7 selecting select VERB crl-14326 547 8 a a DET crl-14326 547 9 measure measure NOUN crl-14326 547 10 of of ADP crl-14326 547 11 retrieval retrieval NOUN crl-14326 547 12 effectiveness effectiveness NOUN crl-14326 547 13 , , PUNCT crl-14326 547 14 " " PUNCT crl-14326 547 15 journal journal NOUN crl-14326 547 16 of of ADP crl-14326 547 17 the the DET crl-14326 547 18 american american ADJ crl-14326 547 19 society society NOUN crl-14326 547 20 for for ADP crl-14326 547 21 information information NOUN crl-14326 547 22 science science NOUN crl-14326 547 23 24:87 24:87 NUM crl-14326 547 24 - - SYM crl-14326 547 25 100 100 NUM crl-14326 547 26 ( ( PUNCT crl-14326 547 27 mar./ mar./ NOUN crl-14326 547 28 apr apr VERB crl-14326 547 29 . . PUNCT crl-14326 547 30 1973 1973 NUM crl-14326 547 31 ) ) PUNCT crl-14326 547 32 . . PUNCT crl-14326 548 1 49 49 NUM crl-14326 548 2 . . PUNCT crl-14326 549 1 dagobert dagobert NOUN crl-14326 549 2 soergel soergel NOUN crl-14326 549 3 , , PUNCT crl-14326 549 4 " " PUNCT crl-14326 549 5 is be AUX crl-14326 549 6 user user NOUN crl-14326 549 7 satisfaction satisfaction NOUN crl-14326 549 8 a a DET crl-14326 549 9 hobgoblin hobgoblin NOUN crl-14326 549 10 ? ? PUNCT crl-14326 549 11 " " PUNCT crl-14326 549 12 journal journal PROPN crl-14326 549 13 of of ADP crl-14326 549 14 the the DET crl-14326 549 15 american american ADJ crl-14326 549 16 society society NOUN crl-14326 549 17 for for ADP crl-14326 549 18 information information NOUN crl-14326 549 19 science science NOUN crl-14326 549 20 27:256 27:256 NUM crl-14326 549 21 - - SYM crl-14326 549 22 59 59 NUM crl-14326 549 23 ouly ouly ADV crl-14326 549 24 / / SYM crl-14326 549 25 aug aug PROPN crl-14326 549 26 . . PROPN crl-14326 549 27 1976 1976 NUM crl-14326 549 28 ) ) PUNCT crl-14326 549 29 . . PUNCT crl-14326 549 30 . . PUNCT crl-14326 550 1 50 50 NUM crl-14326 550 2 . . PUNCT crl-14326 551 1 cuadra cuadra PROPN crl-14326 551 2 and and CCONJ crl-14326 551 3 katter katter PROPN crl-14326 551 4 , , PUNCT crl-14326 551 5 " " PUNCT crl-14326 551 6 opening open VERB crl-14326 551 7 the the DET crl-14326 551 8 black black ADJ crl-14326 551 9 box box NOUN crl-14326 551 10 of of ADP crl-14326 551 11 relevance relevance NOUN crl-14326 551 12 , , PUNCT crl-14326 551 13 " " PUNCT crl-14326 551 14 p.294 p.294 NOUN crl-14326 551 15 . . PUNCT crl-14326 552 1 j j DET crl-14326 552 2 development development NOUN crl-14326 552 3 and and CCONJ crl-14326 552 4 testing test VERB crl-14326 552 5 333 333 NUM crl-14326 552 6 51 51 NUM crl-14326 552 7 . . PUNCT crl-14326 553 1 tagliacozzo tagliacozzo NOUN crl-14326 553 2 , , PUNCT crl-14326 553 3 " " PUNCT crl-14326 553 4 estimating estimate VERB crl-14326 553 5 the the DET crl-14326 553 6 satisfaction satisfaction NOUN crl-14326 553 7 of of ADP crl-14326 553 8 information information NOUN crl-14326 553 9 users user NOUN crl-14326 553 10 , , PUNCT crl-14326 553 11 " " PUNCT crl-14326 553 12 p.243 p.243 PROPN crl-14326 553 13 . . PUNCT crl-14326 554 1 52 52 NUM crl-14326 554 2 . . PUNCT crl-14326 555 1 for for ADP crl-14326 555 2 arguments argument NOUN crl-14326 555 3 in in ADP crl-14326 555 4 support support NOUN crl-14326 555 5 of of ADP crl-14326 555 6 this this DET crl-14326 555 7 viewpoint viewpoint NOUN crl-14326 555 8 , , PUNCT crl-14326 555 9 see see VERB crl-14326 555 10 cooper cooper NOUN crl-14326 555 11 , , PUNCT crl-14326 555 12 " " PUNCT crl-14326 555 13 on on ADP crl-14326 555 14 selecting select VERB crl-14326 555 15 a a DET crl-14326 555 16 measure measure NOUN crl-14326 555 17 , , PUNCT crl-14326 555 18 " " PUNCT crl-14326 555 19 p.87 p.87 PROPN crl-14326 555 20 -:99 -:99 PROPN crl-14326 555 21 . . PUNCT crl-14326 556 1 also also ADV crl-14326 556 2 see see VERB crl-14326 556 3 tessier tessi ADJ crl-14326 556 4 , , PUNCT crl-14326 556 5 crouch crouch NOUN crl-14326 556 6 , , PUNCT crl-14326 556 7 and and CCONJ crl-14326 556 8 atherton atherton PROPN crl-14326 556 9 ( ( PUNCT crl-14326 556 10 cochrane cochrane NOUN crl-14326 556 11 ) ) PUNCT crl-14326 556 12 , , PUNCT crl-14326 556 13 " " PUNCT crl-14326 556 14 new new ADJ crl-14326 556 15 measures measure NOUN crl-14326 556 16 of of ADP crl-14326 556 17 user user NOUN crl-14326 556 18 satisfaction satisfaction NOUN crl-14326 556 19 , , PUNCT crl-14326 556 20 " " PUNCT crl-14326 556 21 p.386 p.386 NOUN crl-14326 556 22 . . PROPN crl-14326 556 23 53 53 NUM crl-14326 556 24 . . PUNCT crl-14326 557 1 a. a. PROPN crl-14326 557 2 pritchard pritchard PROPN crl-14326 557 3 , , PUNCT crl-14326 557 4 m. m. PROPN crl-14326 557 5 auckland auckland PROPN crl-14326 557 6 , , PUNCT crl-14326 557 7 and and CCONJ crl-14326 557 8 m. m. NOUN crl-14326 557 9 castens casten NOUN crl-14326 557 10 , , PUNCT crl-14326 557 11 library library NOUN crl-14326 557 12 effectiveness effectiveness PROPN crl-14326 557 13 study study PROPN crl-14326 557 14 ( ( PUNCT crl-14326 557 15 london london PROPN crl-14326 557 16 : : PUNCT crl-14326 557 17 city city NOUN crl-14326 557 18 of of ADP crl-14326 557 19 london london PROPN crl-14326 557 20 polytechnic polytechnic PROPN crl-14326 557 21 , , PUNCT crl-14326 557 22 1973 1973 NUM crl-14326 557 23 ) ) PUNCT crl-14326 557 24 ( ( PUNCT crl-14326 557 25 ed ed NOUN crl-14326 557 26 089 089 NUM crl-14326 557 27 761 761 NUM crl-14326 557 28 ) ) PUNCT crl-14326 557 29 . . PUNCT crl-14326 558 1 54 54 NUM crl-14326 558 2 . . PUNCT crl-14326 559 1 rzasa rzasa PROPN crl-14326 559 2 and and CCONJ crl-14326 559 3 baker baker PROPN crl-14326 559 4 , , PUNCT crl-14326 559 5 " " PUNCT crl-14326 559 6 measures measure NOUN crl-14326 559 7 of of ADP crl-14326 559 8 effectiveness effectiveness NOUN crl-14326 559 9 , , PUNCT crl-14326 559 10 " " PUNCT crl-14326 559 11 p.248 p.248 X crl-14326 559 12 . . PUNCT crl-14326 560 1 55 55 NUM crl-14326 560 2 . . PUNCT crl-14326 561 1 lancaster lancaster NOUN crl-14326 561 2 , , PUNCT crl-14326 561 3 the the DET crl-14326 561 4 measurement measurement NOUN crl-14326 561 5 and and CCONJ crl-14326 561 6 evaluation evaluation NOUN crl-14326 561 7 of of ADP crl-14326 561 8 library library PROPN crl-14326 561 9 service service PROPN crl-14326 561 10 , , PUNCT crl-14326 561 11 p.l p.l PROPN crl-14326 561 12 . . PROPN crl-14326 561 13 56 56 NUM crl-14326 561 14 . . PUNCT crl-14326 562 1 gary gary PROPN crl-14326 562 2 e. e. PROPN crl-14326 562 3 strong strong PROPN crl-14326 562 4 , , PUNCT crl-14326 562 5 " " PUNCT crl-14326 562 6 the the DET crl-14326 562 7 consortium consortium NOUN crl-14326 562 8 for for ADP crl-14326 562 9 public public ADJ crl-14326 562 10 library library NOUN crl-14326 562 11 innovation innovation NOUN crl-14326 562 12 , , PUNCT crl-14326 562 13 " " PUNCT crl-14326 562 14 public public ADJ crl-14326 562 15 library library NOUN crl-14326 562 16 quarterly quarterly ADJ crl-14326 562 17 1:253 1:253 PROPN crl-14326 562 18 ( ( PUNCT crl-14326 562 19 1979 1979 NUM crl-14326 562 20 ) ) PUNCT crl-14326 562 21 . . PUNCT crl-14326 563 1 57 57 NUM crl-14326 563 2 . . PUNCT crl-14326 564 1 strong strong ADJ crl-14326 564 2 , , PUNCT crl-14326 564 3 " " PUNCT crl-14326 564 4 evaluating evaluate VERB crl-14326 564 5 the the DET crl-14326 564 6 reference reference NOUN crl-14326 564 7 product product NOUN crl-14326 564 8 , , PUNCT crl-14326 564 9 " " PUNCT crl-14326 564 10 p.367 p.367 NOUN crl-14326 564 11 - - SYM crl-14326 564 12 72 72 NUM crl-14326 564 13 . . PUNCT crl-14326 565 1 58 58 NUM crl-14326 565 2 . . PUNCT crl-14326 566 1 rzasa rzasa PROPN crl-14326 566 2 and and CCONJ crl-14326 566 3 baker baker PROPN crl-14326 566 4 , , PUNCT crl-14326 566 5 " " PUNCT crl-14326 566 6 measures measure NOUN crl-14326 566 7 of of ADP crl-14326 566 8 effectiveness effectiveness NOUN crl-14326 566 9 , , PUNCT crl-14326 566 10 " " PUNCT crl-14326 566 11 p.248 p.248 X crl-14326 566 12 . . PUNCT crl-14326 567 1 59 59 NUM crl-14326 567 2 . . PUNCT crl-14326 568 1 robert robert PROPN crl-14326 568 2 pittenger pittenger PROPN crl-14326 568 3 , , PUNCT crl-14326 568 4 charles charles PROPN crl-14326 568 5 hockett hockett PROPN crl-14326 568 6 , , PUNCT crl-14326 568 7 and and CCONJ crl-14326 568 8 john john PROPN crl-14326 568 9 danehy danehy PROPN crl-14326 568 10 , , PUNCT crl-14326 568 11 the the DET crl-14326 568 12 first first ADJ crl-14326 568 13 five five NUM crl-14326 568 14 minutes minute NOUN crl-14326 568 15 : : PUNCT crl-14326 568 16 a a DET crl-14326 568 17 sample sample NOUN crl-14326 568 18 of of ADP crl-14326 568 19 microscopic microscopic ADJ crl-14326 568 20 interview interview NOUN crl-14326 568 21 analysis analysis NOUN crl-14326 568 22 ( ( PUNCT crl-14326 568 23 ithaca ithaca PROPN crl-14326 568 24 , , PUNCT crl-14326 568 25 n.y n.y PROPN crl-14326 568 26 . . PROPN crl-14326 568 27 : : PUNCT crl-14326 568 28 martineau martineau PROPN crl-14326 568 29 , , PUNCT crl-14326 568 30 1960 1960 NUM crl-14326 568 31 ) ) PUNCT crl-14326 568 32 . . PUNCT crl-14326 569 1 60 60 NUM crl-14326 569 2 . . PUNCT crl-14326 569 3 robert robert PROPN crl-14326 569 4 s. s. PROPN crl-14326 569 5 taylor taylor PROPN crl-14326 569 6 , , PUNCT crl-14326 569 7 " " PUNCT crl-14326 569 8 question question NOUN crl-14326 569 9 - - PUNCT crl-14326 569 10 negotiation negotiation NOUN crl-14326 569 11 and and CCONJ crl-14326 569 12 information information NOUN crl-14326 569 13 seeking seek VERB crl-14326 569 14 in in ADP crl-14326 569 15 libraries library NOUN crl-14326 569 16 , , PUNCT crl-14326 569 17 " " PUNCT crl-14326 569 18 college college NOUN crl-14326 569 19 & & CCONJ crl-14326 569 20 research research PROPN crl-14326 569 21 libraries librarie VERB crl-14326 569 22 29:180 29:180 NUM crl-14326 569 23 ( ( PUNCT crl-14326 569 24 may may AUX crl-14326 569 25 1968 1968 NUM crl-14326 569 26 ) ) PUNCT crl-14326 569 27 . . PUNCT crl-14326 570 1 61 61 NUM crl-14326 570 2 . . PUNCT crl-14326 570 3 f. f. PROPN crl-14326 570 4 w. w. PROPN crl-14326 570 5 lancaster lancaster PROPN crl-14326 570 6 , , PUNCT crl-14326 570 7 " " PUNCT crl-14326 570 8 factors factor NOUN crl-14326 570 9 influencing influence VERB crl-14326 570 10 the the DET crl-14326 570 11 effectiveness effectiveness NOUN crl-14326 570 12 of of ADP crl-14326 570 13 question question NOUN crl-14326 570 14 - - PUNCT crl-14326 570 15 answering answer VERB crl-14326 570 16 services service NOUN crl-14326 570 17 in in ADP crl-14326 570 18 libraries library NOUN crl-14326 570 19 , , PUNCT crl-14326 570 20 " " PUNCT crl-14326 570 21 the the DET crl-14326 570 22 reference reference NOUN crl-14326 570 23 librarian librarian NOUN crl-14326 570 24 11:95 11:95 NUM crl-14326 570 25 - - SYM crl-14326 570 26 108 108 NUM crl-14326 570 27 ( ( PUNCT crl-14326 570 28 fall fall NOUN crl-14326 570 29 / / SYM crl-14326 570 30 winter winter NOUN crl-14326 570 31 1984 1984 NUM crl-14326 570 32 ) ) PUNCT crl-14326 570 33 . . PUNCT crl-14326 571 1 62 62 NUM crl-14326 571 2 . . PUNCT crl-14326 571 3 s.d s.d PROPN crl-14326 571 4 . . PROPN crl-14326 571 5 neill neill PROPN crl-14326 571 6 , , PUNCT crl-14326 571 7 " " PUNCT crl-14326 571 8 the the DET crl-14326 571 9 reference reference NOUN crl-14326 571 10 process process NOUN crl-14326 571 11 and and CCONJ crl-14326 571 12 the the DET crl-14326 571 13 philosophy philosophy NOUN crl-14326 571 14 of of ADP crl-14326 571 15 karl karl PROPN crl-14326 571 16 popper popper NOUN crl-14326 571 17 , , PUNCT crl-14326 571 18 " " PUNCT crl-14326 571 19 rq rq X crl-14326 571 20 24:314 24:314 NUM crl-14326 571 21 - - SYM crl-14326 571 22 18 18 NUM crl-14326 571 23 ( ( PUNCT crl-14326 571 24 spring spring NOUN crl-14326 571 25 1985 1985 NUM crl-14326 571 26 ) ) PUNCT crl-14326 571 27 . . PUNCT crl-14326 572 1 63 63 NUM crl-14326 572 2 . . PUNCT crl-14326 573 1 walter walter PROPN crl-14326 573 2 dick dick PROPN crl-14326 573 3 and and CCONJ crl-14326 573 4 nancy nancy PROPN crl-14326 573 5 hagerty hagerty NOUN crl-14326 573 6 , , PUNCT crl-14326 573 7 topics topic NOUN crl-14326 573 8 in in ADP crl-14326 573 9 measurement measurement NOUN crl-14326 573 10 : : PUNCT crl-14326 573 11 reliability reliability NOUN crl-14326 573 12 and and CCONJ crl-14326 573 13 validity validity NOUN crl-14326 573 14 ( ( PUNCT crl-14326 573 15 new new PROPN crl-14326 573 16 york york PROPN crl-14326 573 17 : : PUNCT crl-14326 573 18 mcgraw mcgraw NOUN crl-14326 573 19 - - PUNCT crl-14326 573 20 hill hill NOUN crl-14326 573 21 , , PUNCT crl-14326 573 22 1971 1971 NUM crl-14326 573 23 ) ) PUNCT crl-14326 573 24 , , PUNCT crl-14326 573 25 p.85 p.85 PROPN crl-14326 573 26 . . PUNCT crl-14326 574 1 64 64 NUM crl-14326 574 2 . . PUNCT crl-14326 575 1 mehrens mehren NOUN crl-14326 575 2 and and CCONJ crl-14326 575 3 lehmann lehmann PROPN crl-14326 575 4 , , PUNCT crl-14326 575 5 standardized standardized ADJ crl-14326 575 6 tests test NOUN crl-14326 575 7 , , PUNCT crl-14326 575 8 p.267 p.267 NOUN crl-14326 575 9 . . PROPN crl-14326 575 10 65 65 NUM crl-14326 575 11 . . PUNCT crl-14326 576 1 shavit shavit PROPN crl-14326 576 2 , , PUNCT crl-14326 576 3 " " PUNCT crl-14326 576 4 qualitative qualitative ADJ crl-14326 576 5 evaluation evaluation NOUN crl-14326 576 6 , , PUNCT crl-14326 576 7 " " PUNCT crl-14326 576 8 p.237 p.237 ADJ crl-14326 576 9 , , PUNCT crl-14326 576 10 241 241 NUM crl-14326 576 11 - - SYM crl-14326 576 12 42 42 NUM crl-14326 576 13 . . PUNCT crl-14326 577 1 66 66 NUM crl-14326 577 2 . . PUNCT crl-14326 578 1 lancaster lancaster NOUN crl-14326 578 2 , , PUNCT crl-14326 578 3 " " PUNCT crl-14326 578 4 factors factor NOUN crl-14326 578 5 influencing influence VERB crl-14326 578 6 the the DET crl-14326 578 7 effectiveness effectiveness NOUN crl-14326 578 8 of of ADP crl-14326 578 9 question question NOUN crl-14326 578 10 - - PUNCT crl-14326 578 11 answering answer VERB crl-14326 578 12 , , PUNCT crl-14326 578 13 " " PUNCT crl-14326 578 14 p.106 p.106 NOUN crl-14326 578 15 - - PUNCT crl-14326 578 16 7 7 NUM crl-14326 578 17 ; ; PUNCT crl-14326 578 18 mcclure mcclure NOUN crl-14326 578 19 , , PUNCT crl-14326 578 20 " " PUNCT crl-14326 578 21 output output NOUN crl-14326 578 22 measures measure NOUN crl-14326 578 23 , , PUNCT crl-14326 578 24 " " PUNCT crl-14326 578 25 p.218 p.218 NOUN crl-14326 578 26 ; ; PUNCT crl-14326 578 27 pierce pierce NOUN crl-14326 578 28 , , PUNCT crl-14326 578 29 " " PUNCT crl-14326 578 30 in in ADP crl-14326 578 31 pursuit pursuit NOUN crl-14326 578 32 of of ADP crl-14326 578 33 the the DET crl-14326 578 34 possible possible ADJ crl-14326 578 35 , , PUNCT crl-14326 578 36 " " PUNCT crl-14326 578 37 p.19 p.19 NOUN crl-14326 578 38 - - PUNCT crl-14326 578 39 20 20 NUM crl-14326 578 40 . . NUM crl-14326 578 41 67 67 NUM crl-14326 578 42 . . PUNCT crl-14326 578 43 mehrens mehren NOUN crl-14326 578 44 and and CCONJ crl-14326 578 45 lehmann lehmann PROPN crl-14326 578 46 , , PUNCT crl-14326 578 47 standardized standardized ADJ crl-14326 578 48 tests test NOUN crl-14326 578 49 , , PUNCT crl-14326 578 50 p.266 p.266 NOUN crl-14326 578 51 - - SYM crl-14326 578 52 67 67 NUM crl-14326 578 53 . . NUM crl-14326 578 54 68 68 NUM crl-14326 578 55 . . PUNCT crl-14326 579 1 jahoda jahoda PROPN crl-14326 579 2 , , PUNCT crl-14326 579 3 process process NOUN crl-14326 579 4 of of ADP crl-14326 579 5 answering answer VERB crl-14326 579 6 reference reference NOUN crl-14326 579 7 questions question NOUN crl-14326 579 8 . . PUNCT crl-14326 580 1 69 69 NUM crl-14326 580 2 . . X crl-14326 581 1 matthias matthia NOUN crl-14326 581 2 burisch burisch NOUN crl-14326 581 3 , , PUNCT crl-14326 581 4 " " PUNCT crl-14326 581 5 approaches approach VERB crl-14326 581 6 to to PART crl-14326 581 7 personality personality VERB crl-14326 581 8 inventory inventory NOUN crl-14326 581 9 construction construction NOUN crl-14326 581 10 : : PUNCT crl-14326 581 11 a a DET crl-14326 581 12 comparison comparison NOUN crl-14326 581 13 of of ADP crl-14326 581 14 merits merit NOUN crl-14326 581 15 , , PUNCT crl-14326 581 16 " " PUNCT crl-14326 581 17 american american ADJ crl-14326 581 18 psychologist psychologist PROPN crl-14326 581 19 39:214 39:214 PROPN crl-14326 581 20 ( ( PUNCT crl-14326 581 21 mar mar PROPN crl-14326 581 22 . . PROPN crl-14326 581 23 1984 1984 NUM crl-14326 581 24 ) ) PUNCT crl-14326 581 25 . . PUNCT crl-14326 582 1 70 70 NUM crl-14326 582 2 . . PUNCT crl-14326 583 1 ralph ralph PROPN crl-14326 583 2 gers ger NOUN crl-14326 583 3 and and CCONJ crl-14326 583 4 lillie lillie PROPN crl-14326 583 5 seward seward NOUN crl-14326 583 6 , , PUNCT crl-14326 583 7 " " PUNCT crl-14326 583 8 improving improve VERB crl-14326 583 9 reference reference NOUN crl-14326 583 10 performance performance NOUN crl-14326 583 11 , , PUNCT crl-14326 583 12 " " PUNCT crl-14326 583 13 library library NOUN crl-14326 583 14 journal110:34 journal110:34 PROPN crl-14326 583 15 ( ( PUNCT crl-14326 583 16 nov nov PROPN crl-14326 583 17 . . PROPN crl-14326 583 18 1 1 NUM crl-14326 583 19 , , PUNCT crl-14326 583 20 1985 1985 NUM crl-14326 583 21 ) ) PUNCT crl-14326 583 22 . . PUNCT crl-14326 584 1 71 71 NUM crl-14326 584 2 . . PUNCT crl-14326 584 3 roloff roloff PROPN crl-14326 584 4 , , PUNCT crl-14326 584 5 " " PUNCT crl-14326 584 6 communication communication NOUN crl-14326 584 7 at at ADP crl-14326 584 8 the the DET crl-14326 584 9 user user NOUN crl-14326 584 10 - - PUNCT crl-14326 584 11 system system NOUN crl-14326 584 12 interface interface NOUN crl-14326 584 13 : : PUNCT crl-14326 584 14 a a DET crl-14326 584 15 review review NOUN crl-14326 584 16 of of ADP crl-14326 584 17 research research NOUN crl-14326 584 18 , , PUNCT crl-14326 584 19 " " PUNCT crl-14326 584 20 p.l6 p.l6 NUM crl-14326 584 21 . . PUNCT crl-14326 585 1 72 72 NUM crl-14326 585 2 . . PUNCT crl-14326 586 1 american american PROPN crl-14326 586 2 national national PROPN crl-14326 586 3 standard standard PROPN crl-14326 586 4 for for ADP crl-14326 586 5 library library NOUN crl-14326 586 6 and and CCONJ crl-14326 586 7 information information NOUN crl-14326 586 8 sciences science NOUN crl-14326 586 9 and and CCONJ crl-14326 586 10 related relate VERB crl-14326 586 11 publishing publishing NOUN crl-14326 586 12 practices practice NOUN crl-14326 586 13 : : PUNCT crl-14326 586 14 library library NOUN crl-14326 586 15 statistics statistic NOUN crl-14326 586 16 ( ( PUNCT crl-14326 586 17 new new PROPN crl-14326 586 18 york york PROPN crl-14326 586 19 : : PUNCT crl-14326 586 20 american american PROPN crl-14326 586 21 national national PROPN crl-14326 586 22 standards standards PROPN crl-14326 586 23 institute institute PROPN crl-14326 586 24 , , PUNCT crl-14326 586 25 1983 1983 NUM crl-14326 586 26 ) ) PUNCT crl-14326 586 27 ( ( PUNCT crl-14326 586 28 ansi ansi PROPN crl-14326 586 29 z39.7 z39.7 NUM crl-14326 586 30 - - SYM crl-14326 586 31 1983 1983 NUM crl-14326 586 32 ) ) PUNCT crl-14326 586 33 . . PUNCT crl-14326 587 1 73 73 NUM crl-14326 587 2 . . PUNCT crl-14326 587 3 maryann maryann PROPN crl-14326 587 4 kevin kevin PROPN crl-14326 587 5 brown brown PROPN crl-14326 587 6 , , PUNCT crl-14326 587 7 " " PUNCT crl-14326 587 8 library library NOUN crl-14326 587 9 data datum NOUN crl-14326 587 10 , , PUNCT crl-14326 587 11 statistics statistic NOUN crl-14326 587 12 and and CCONJ crl-14326 587 13 information information NOUN crl-14326 587 14 : : PUNCT crl-14326 587 15 progress progress NOUN crl-14326 587 16 toward toward ADP crl-14326 587 17 comparability comparability NOUN crl-14326 587 18 , , PUNCT crl-14326 587 19 " " PUNCT crl-14326 587 20 special special ADJ crl-14326 587 21 libraries library NOUN crl-14326 587 22 71:477 71:477 NUM crl-14326 587 23 , , PUNCT crl-14326 587 24 484 484 NUM crl-14326 587 25 , , PUNCT crl-14326 587 26 478 478 NUM crl-14326 587 27 ( ( PUNCT crl-14326 587 28 nov nov PROPN crl-14326 587 29 . . PROPN crl-14326 587 30 1980 1980 NUM crl-14326 587 31 ) ) PUNCT crl-14326 587 32 . . PUNCT crl-14326 588 1 see see VERB crl-14326 588 2 also also ADV crl-14326 588 3 marcella marcella PROPN crl-14326 588 4 ciucki ciucki NOUN crl-14326 588 5 , , PUNCT crl-14326 588 6 " " PUNCT crl-14326 588 7 recording recording NOUN crl-14326 588 8 of of ADP crl-14326 588 9 reference reference NOUN crl-14326 588 10 / / SYM crl-14326 588 11 information information NOUN crl-14326 588 12 service service NOUN crl-14326 588 13 activities activity NOUN crl-14326 588 14 : : PUNCT crl-14326 588 15 a a DET crl-14326 588 16 study study NOUN crl-14326 588 17 of of ADP crl-14326 588 18 forms form NOUN crl-14326 588 19 currently currently ADV crl-14326 588 20 used use VERB crl-14326 588 21 , , PUNCT crl-14326 588 22 " " PUNCT crl-14326 588 23 rq rq X crl-14326 588 24 16:273 16:273 NUM crl-14326 588 25 - - SYM crl-14326 588 26 83 83 NUM crl-14326 588 27 ( ( PUNCT crl-14326 588 28 summer summer NOUN crl-14326 588 29 1977 1977 NUM crl-14326 588 30 ) ) PUNCT crl-14326 588 31 ; ; PUNCT crl-14326 588 32 auster auster ADV crl-14326 588 33 , , PUNCT crl-14326 588 34 " " PUNCT crl-14326 588 35 user user NOUN crl-14326 588 36 satisfaction satisfaction NOUN crl-14326 588 37 , , PUNCT crl-14326 588 38 " " PUNCT crl-14326 588 39 p.56 p.56 PROPN crl-14326 588 40 ; ; PUNCT crl-14326 588 41 katherine katherine PROPN crl-14326 588 42 emerson emerson PROPN crl-14326 588 43 , , PUNCT crl-14326 588 44 " " PUNCT crl-14326 588 45 definitions definition NOUN crl-14326 588 46 for for ADP crl-14326 588 47 planning planning NOUN crl-14326 588 48 and and CCONJ crl-14326 588 49 evaluating evaluate VERB crl-14326 588 50 reference reference NOUN crl-14326 588 51 service service NOUN crl-14326 588 52 , , PUNCT crl-14326 588 53 " " PUNCT crl-14326 588 54 the the DET crl-14326 588 55 reference reference NOUN crl-14326 588 56 librarian librarian NOUN crl-14326 588 57 11:74 11:74 NUM crl-14326 588 58 ( ( PUNCT crl-14326 588 59 fall fall NOUN crl-14326 588 60 / / SYM crl-14326 588 61 winter winter NOUN crl-14326 588 62 1984 1984 NUM crl-14326 588 63 ) ) PUNCT crl-14326 588 64 ; ; PUNCT crl-14326 588 65 pierce pierce NOUN crl-14326 588 66 , , PUNCT crl-14326 588 67 " " PUNCT crl-14326 588 68 in in ADP crl-14326 588 69 pursuit pursuit NOUN crl-14326 588 70 of of ADP crl-14326 588 71 the the DET crl-14326 588 72 possible possible ADJ crl-14326 588 73 , , PUNCT crl-14326 588 74 " " PUNCT crl-14326 588 75 p.14 p.14 PRON crl-14326 588 76 . . PROPN crl-14326 589 1 74 74 NUM crl-14326 589 2 . . PUNCT crl-14326 590 1 mehrens mehren NOUN crl-14326 590 2 and and CCONJ crl-14326 590 3 lehmann lehmann PROPN crl-14326 590 4 , , PUNCT crl-14326 590 5 standardized standardized ADJ crl-14326 590 6 tests test NOUN crl-14326 590 7 , , PUNCT crl-14326 590 8 p.27 p.27 PROPN crl-14326 590 9 , , PUNCT crl-14326 590 10 13 13 NUM crl-14326 590 11 , , PUNCT crl-14326 590 12 86 86 NUM crl-14326 590 13 , , PUNCT crl-14326 590 14 57 57 NUM crl-14326 590 15 . . NUM crl-14326 590 16 75 75 NUM crl-14326 590 17 . . PUNCT crl-14326 591 1 zweizig zweizig PROPN crl-14326 591 2 , , PUNCT crl-14326 591 3 " " PUNCT crl-14326 591 4 tailoring tailor VERB crl-14326 591 5 measures measure NOUN crl-14326 591 6 , , PUNCT crl-14326 591 7 " " PUNCT crl-14326 591 8 p.58 p.58 PROPN crl-14326 591 9 - - SYM crl-14326 591 10 59 59 NUM crl-14326 591 11 . . PUNCT crl-14326 591 12 76 76 NUM crl-14326 591 13 . . PUNCT crl-14326 592 1 shavit shavit PROPN crl-14326 592 2 , , PUNCT crl-14326 592 3 " " PUNCT crl-14326 592 4 qualitative qualitative ADJ crl-14326 592 5 evaluation evaluation NOUN crl-14326 592 6 , , PUNCT crl-14326 592 7 " " PUNCT crl-14326 592 8 p.235 p.235 NOUN crl-14326 592 9 . . PUNCT crl-14326 593 1 · · NUM crl-14326 593 2 77 77 NUM crl-14326 593 3 . . PUNCT crl-14326 594 1 brown brown NOUN crl-14326 594 2 , , PUNCT crl-14326 594 3 " " PUNCT crl-14326 594 4 library library NOUN crl-14326 594 5 data datum NOUN crl-14326 594 6 , , PUNCT crl-14326 594 7 " " PUNCT crl-14326 594 8 p.478 p.478 PROPN crl-14326 594 9 . . PUNCT crl-14326 595 1 78 78 NUM crl-14326 595 2 . . PUNCT crl-14326 596 1 mehrens mehren NOUN crl-14326 596 2 and and CCONJ crl-14326 596 3 lehmann lehmann PROPN crl-14326 596 4 , , PUNCT crl-14326 596 5 standardized standardized ADJ crl-14326 596 6 tests test NOUN crl-14326 596 7 , , PUNCT crl-14326 596 8 p.12 p.12 NOUN crl-14326 596 9 - - SYM crl-14326 596 10 15 15 NUM crl-14326 596 11 , , PUNCT crl-14326 596 12 27 27 NUM crl-14326 596 13 . . PUNCT crl-14326 596 14 79 79 NUM crl-14326 596 15 . . PUNCT crl-14326 596 16 ibid ibid PROPN crl-14326 596 17 . . PUNCT crl-14326 596 18 , , PUNCT crl-14326 596 19 p.27 p.27 PROPN crl-14326 596 20 . . PROPN crl-14326 596 21 80 80 NUM crl-14326 596 22 . . PUNCT crl-14326 597 1 ibid ibid PROPN crl-14326 597 2 . . PUNCT crl-14326 597 3 , , PUNCT crl-14326 597 4 p.106 p.106 NOUN crl-14326 597 5 . . PUNCT crl-14326 598 1 81 81 NUM crl-14326 598 2 . . PUNCT crl-14326 599 1 j'he j'he PROPN crl-14326 599 2 50 50 NUM crl-14326 599 3 - - PUNCT crl-14326 599 4 form form NOUN crl-14326 599 5 limit limit NOUN crl-14326 599 6 was be AUX crl-14326 599 7 decided decide VERB crl-14326 599 8 upon upon SCONJ crl-14326 599 9 for for ADP crl-14326 599 10 two two NUM crl-14326 599 11 major major ADJ crl-14326 599 12 reasons reason NOUN crl-14326 599 13 . . PUNCT crl-14326 600 1 first first ADV crl-14326 600 2 , , PUNCT crl-14326 600 3 the the DET crl-14326 600 4 questionnaire questionnaire NOUN crl-14326 600 5 form form NOUN crl-14326 600 6 of of ADP crl-14326 600 7 research research NOUN crl-14326 600 8 is be AUX crl-14326 600 9 somewhat somewhat ADV crl-14326 600 10 intrusive intrusive ADJ crl-14326 600 11 . . PUNCT crl-14326 601 1 therefore therefore ADV crl-14326 601 2 , , PUNCT crl-14326 601 3 restricting restrict VERB crl-14326 601 4 the the DET crl-14326 601 5 intrusion intrusion NOUN crl-14326 601 6 to to ADP crl-14326 601 7 as as ADV crl-14326 601 8 small small ADJ crl-14326 601 9 a a DET crl-14326 601 10 degree degree NOUN crl-14326 601 11 as as ADP crl-14326 601 12 possible possible ADJ crl-14326 601 13 seemed seem VERB crl-14326 601 14 a a DET crl-14326 601 15 desirable desirable ADJ crl-14326 601 16 goal goal NOUN crl-14326 601 17 . . PUNCT crl-14326 602 1 second second ADJ crl-14326 602 2 , , PUNCT crl-14326 602 3 a a DET crl-14326 602 4 sample sample NOUN crl-14326 602 5 of of ADP crl-14326 602 6 fewer few ADJ crl-14326 602 7 than than ADP crl-14326 602 8 30 30 NUM crl-14326 602 9 transactions transaction NOUN crl-14326 602 10 per per ADP crl-14326 602 11 library library NOUN crl-14326 602 12 would would AUX crl-14326 602 13 severely severely ADV crl-14326 602 14 threaten threaten VERB crl-14326 602 15 the the DET crl-14326 602 16 security security NOUN crl-14326 602 17 of of ADP crl-14326 602 18 making make VERB crl-14326 602 19 statistical statistical ADJ crl-14326 602 20 inferences inference NOUN crl-14326 602 21 for for ADP crl-14326 602 22 a a DET crl-14326 602 23 given give VERB crl-14326 602 24 library library NOUN crl-14326 602 25 . . PUNCT crl-14326 603 1 thus thus ADV crl-14326 603 2 , , PUNCT crl-14326 603 3 30 30 NUM crl-14326 603 4 forms form NOUN crl-14326 603 5 would would AUX crl-14326 603 6 be be AUX crl-14326 603 7 the the DET crl-14326 603 8 minimally minimally ADV crl-14326 603 9 acceptable acceptable ADJ crl-14326 603 10 number number NOUN crl-14326 603 11 of of ADP crl-14326 603 12 transactions transaction NOUN crl-14326 603 13 . . PUNCT crl-14326 604 1 not not PART crl-14326 604 2 knowing know VERB crl-14326 604 3 the the DET crl-14326 604 4 degree degree NOUN crl-14326 604 5 of of ADP crl-14326 604 6 compliance compliance NOUN crl-14326 604 7 of of ADP crl-14326 604 8 both both DET crl-14326 604 9 librarians librarian NOUN crl-14326 604 10 and and CCONJ crl-14326 604 11 patrons patron NOUN crl-14326 604 12 to to ADP crl-14326 604 13 filling fill VERB crl-14326 604 14 out out ADP crl-14326 604 15 and and CCONJ crl-14326 604 16 depositing deposit VERB crl-14326 604 17 the the DET crl-14326 604 18 forms form NOUN crl-14326 604 19 , , PUNCT crl-14326 604 20 some some DET crl-14326 604 21 number number NOUN crl-14326 604 22 above above ADP crl-14326 604 23 30 30 NUM crl-14326 604 24 would would AUX crl-14326 604 25 be be AUX crl-14326 604 26 necessary necessary ADJ crl-14326 604 27 to to PART crl-14326 604 28 insure insure VERB crl-14326 604 29 that that SCONJ crl-14326 604 30 a a DET crl-14326 604 31 sufficient sufficient ADJ crl-14326 604 32 number number NOUN crl-14326 604 33 of of ADP crl-14326 604 34 complete complete ADJ crl-14326 604 35 transactions transaction NOUN crl-14326 604 36 would would AUX crl-14326 604 37 be be AUX crl-14326 604 38 obtained obtain VERB crl-14326 604 39 . . PUNCT crl-14326 605 1 a a DET crl-14326 605 2 60 60 NUM crl-14326 605 3 % % NOUN crl-14326 605 4 return return NOUN crl-14326 605 5 rate rate NOUN crl-14326 605 6 was be AUX crl-14326 605 7 assumed assume VERB crl-14326 605 8 , , PUNCT crl-14326 605 9 thereby thereby ADV crl-14326 605 10 yielding yield VERB crl-14326 605 11 the the DET crl-14326 605 12 number number NOUN crl-14326 605 13 50 50 NUM crl-14326 605 14 . . PUNCT crl-14326 606 1 82 82 NUM crl-14326 606 2 . . PUNCT crl-14326 606 3 for for ADP crl-14326 606 4 a a DET crl-14326 606 5 discussion discussion NOUN crl-14326 606 6 of of ADP crl-14326 606 7 cronbach cronbach NOUN crl-14326 606 8 's 's PART crl-14326 606 9 alpha alpha NOUN crl-14326 606 10 , , PUNCT crl-14326 606 11 see see VERB crl-14326 606 12 e. e. PROPN crl-14326 606 13 g. g. PROPN crl-14326 606 14 carmines carmine NOUN crl-14326 606 15 and and CCONJ crl-14326 606 16 r. r. PROPN crl-14326 606 17 a. a. PROPN crl-14326 606 18 zeller zeller PROPN crl-14326 606 19 , , PUNCT crl-14326 606 20 reliability reliability NOUN crl-14326 606 21 and and CCONJ crl-14326 606 22 validity validity NOUN crl-14326 606 23 assessment assessment NOUN crl-14326 606 24 ( ( PUNCT crl-14326 606 25 beverly beverly ADJ crl-14326 606 26 hills hills PROPN crl-14326 606 27 , , PUNCT crl-14326 606 28 calif calif PROPN crl-14326 606 29 . . PUNCT crl-14326 606 30 : : PUNCT crl-14326 606 31 sage sage NOUN crl-14326 606 32 publ publ NOUN crl-14326 606 33 . . PUNCT crl-14326 606 34 , , PUNCT crl-14326 606 35 1979 1979 NUM crl-14326 606 36 ) ) PUNCT crl-14326 606 37 , , PUNCT crl-14326 606 38 p.43 p.43 NOUN crl-14326 606 39 - - PUNCT crl-14326 606 40 46 46 NUM crl-14326 606 41 . . PUNCT crl-14326 607 1 83 83 NUM crl-14326 607 2 . . PUNCT crl-14326 608 1 the the DET crl-14326 608 2 value value NOUN crl-14326 608 3 of of ADP crl-14326 608 4 cronbach cronbach NOUN crl-14326 608 5 's 's PART crl-14326 608 6 alpha alpha NOUN crl-14326 608 7 reported report VERB crl-14326 608 8 here here ADV crl-14326 608 9 differs differ VERB crl-14326 608 10 slightly slightly ADV crl-14326 608 11 from from ADP crl-14326 608 12 that that PRON crl-14326 608 13 published publish VERB crl-14326 608 14 by by ADP crl-14326 608 15 c. c. PROPN crl-14326 608 16 bunge bunge PROPN crl-14326 608 17 . . PUNCT crl-14326 609 1 bunge bunge NOUN crl-14326 609 2 provides provide VERB crl-14326 609 3 preliminary preliminary ADJ crl-14326 609 4 results result NOUN crl-14326 609 5 based base VERB crl-14326 609 6 on on ADP crl-14326 609 7 a a DET crl-14326 609 8 simplified simplified ADJ crl-14326 609 9 correlation correlation NOUN crl-14326 609 10 matrix matrix NOUN crl-14326 609 11 where where SCONJ crl-14326 609 12 all all DET crl-14326 609 13 statistically statistically ADV crl-14326 609 14 nonsignificant nonsignificant ADJ crl-14326 609 15 correlations correlation NOUN crl-14326 609 16 were be AUX crl-14326 609 17 set set VERB crl-14326 609 18 equal equal ADJ crl-14326 609 19 to to ADP crl-14326 609 20 zero zero NUM crl-14326 609 21 . . PUNCT crl-14326 610 1 the the DET crl-14326 610 2 results result NOUN crl-14326 610 3 here here ADV crl-14326 610 4 are be AUX crl-14326 610 5 based base VERB crl-14326 610 6 on on ADP crl-14326 610 7 the the DET crl-14326 610 8 empirically empirically ADV crl-14326 610 9 334 334 NUM crl-14326 610 10 college college NOUN crl-14326 610 11 & & CCONJ crl-14326 610 12 research research PROPN crl-14326 610 13 libraries library NOUN crl-14326 610 14 july july PROPN crl-14326 610 15 1987 1987 NUM crl-14326 610 16 derived derive VERB crl-14326 610 17 correlation correlation NOUN crl-14326 610 18 matrix matrix NOUN crl-14326 610 19 given give VERB crl-14326 610 20 in in ADP crl-14326 610 21 figui figui NOUN crl-14326 610 22 : : PUNCT crl-14326 610 23 e e NOUN crl-14326 610 24 1 1 X crl-14326 610 25 . . PUNCT crl-14326 610 26 see see VERB crl-14326 610 27 c. c. PROPN crl-14326 610 28 bunge bunge PROPN crl-14326 610 29 , , PUNCT crl-14326 610 30 '' '' PUNCT crl-14326 610 31 factors factor NOUN crl-14326 610 32 related relate VERB crl-14326 610 33 to to ADP crl-14326 610 34 reference reference NOUN crl-14326 610 35 question question NOUN crl-14326 610 36 answering answer VERB crl-14326 610 37 success success NOUN crl-14326 610 38 , , PUNCT crl-14326 610 39 " " PUNCT crl-14326 610 40 rq rq X crl-14326 610 41 24:483 24:483 NUM crl-14326 610 42 ( ( PUNCT crl-14326 610 43 summer summer NOUN crl-14326 610 44 1985 1985 NUM crl-14326 610 45 ) ) PUNCT crl-14326 610 46 . . PUNCT crl-14326 611 1 84 84 NUM crl-14326 611 2 . . PUNCT crl-14326 612 1 for for ADP crl-14326 612 2 an an DET crl-14326 612 3 overview overview NOUN crl-14326 612 4 of of ADP crl-14326 612 5 various various ADJ crl-14326 612 6 clustering cluster VERB crl-14326 612 7 techniques technique NOUN crl-14326 612 8 , , PUNCT crl-14326 612 9 seem seem VERB crl-14326 612 10 . . PUNCT crl-14326 613 1 s. s. PROPN crl-14326 613 2 aldenderfer aldenderfer PROPN crl-14326 613 3 and and CCONJ crl-14326 613 4 r. r. PROPN crl-14326 613 5 k. k. PROPN crl-14326 613 6 blashfield blashfield PROPN crl-14326 613 7 , , PUNCT crl-14326 613 8 cluster cluster NOUN crl-14326 613 9 analysis analysis NOUN crl-14326 613 10 ( ( PUNCT crl-14326 613 11 beverly beverly ADJ crl-14326 613 12 hills hill NOUN crl-14326 613 13 , , PUNCT crl-14326 613 14 calif calif PROPN crl-14326 613 15 . . PUNCT crl-14326 613 16 : : PUNCT crl-14326 613 17 sage sage NOUN crl-14326 613 18 publ publ NOUN crl-14326 613 19 . . PUNCT crl-14326 613 20 , , PUNCT crl-14326 613 21 1984 1984 NUM crl-14326 613 22 ) ) PUNCT crl-14326 613 23 . . PUNCT crl-14326 614 1 85 85 NUM crl-14326 614 2 . . PUNCT crl-14326 614 3 sasinstitute sasinstitute PROPN crl-14326 614 4 , , PUNCT crl-14326 614 5 sas sas PROPN crl-14326 614 6 user user NOUN crl-14326 614 7 's 's PART crl-14326 614 8 guide guide NOUN crl-14326 614 9 : : PUNCT crl-14326 614 10 statistics statistic NOUN crl-14326 614 11 , , PUNCT crl-14326 614 12 1982ed 1982ed PROPN crl-14326 614 13 . . PUNCT crl-14326 615 1 ( ( PUNCT crl-14326 615 2 cary cary PROPN crl-14326 615 3 , , PUNCT crl-14326 615 4 n.c n.c PROPN crl-14326 615 5 . . PROPN crl-14326 615 6 : : PUNCT crl-14326 615 7 sasinstitute sasinstitute PROPN crl-14326 615 8 , , PUNCT crl-14326 615 9 1982 1982 NUM crl-14326 615 10 ) ) PUNCT crl-14326 615 11 , , PUNCT crl-14326 615 12 p.461 p.461 NOUN crl-14326 615 13 - - SYM crl-14326 615 14 62 62 NUM crl-14326 615 15 . . PUNCT crl-14326 616 1 an an PRON crl-14326 616 2 n n PROPN crl-14326 616 3 of of ADP crl-14326 616 4 448 448 NUM crl-14326 616 5 forms form NOUN crl-14326 616 6 representing represent VERB crl-14326 616 7 all all DET crl-14326 616 8 forms form NOUN crl-14326 616 9 that that PRON crl-14326 616 10 were be AUX crl-14326 616 11 completely completely ADV crl-14326 616 12 filled fill VERB crl-14326 616 13 out out ADP crl-14326 616 14 for for ADP crl-14326 616 15 all all DET crl-14326 616 16 variables variable NOUN crl-14326 616 17 was be AUX crl-14326 616 18 used use VERB crl-14326 616 19 in in ADP crl-14326 616 20 this this DET crl-14326 616 21 analysis analysis NOUN crl-14326 616 22 . . PUNCT crl-14326 617 1 86 86 NUM crl-14326 617 2 . . PUNCT crl-14326 618 1 carmines carmine NOUN crl-14326 618 2 and and CCONJ crl-14326 618 3 zeller zeller VERB crl-14326 618 4 , , PUNCT crl-14326 618 5 reliability reliability NOUN crl-14326 618 6 and and CCONJ crl-14326 618 7 validity validity NOUN crl-14326 618 8 , , PUNCT crl-14326 618 9 p.60 p.60 PROPN crl-14326 618 10 - - SYM crl-14326 618 11 61 61 NUM crl-14326 618 12 . . NUM crl-14326 618 13 87 87 NUM crl-14326 618 14 . . PUNCT crl-14326 619 1 marcia marcia PROPN crl-14326 619 2 j. j. PROPN crl-14326 619 3 myers myers PROPN crl-14326 619 4 and and CCONJ crl-14326 619 5 jassim jassim PROPN crl-14326 619 6 m. m. NOUN crl-14326 619 7 jirgees jirgee NOUN crl-14326 619 8 , , PUNCT crl-14326 619 9 the the DET crl-14326 619 10 accuracy accuracy NOUN crl-14326 619 11 of of ADP crl-14326 619 12 telephone telephone NOUN crl-14326 619 13 reference reference NOUN crl-14326 619 14 / / SYM crl-14326 619 15 infonnation infonnation NOUN crl-14326 619 16 seroices seroice NOUN crl-14326 619 17 in in ADP crl-14326 619 18 academic academic ADJ crl-14326 619 19 libraries library NOUN crl-14326 619 20 ( ( PUNCT crl-14326 619 21 metuchen metuchen PROPN crl-14326 619 22 , , PUNCT crl-14326 619 23 n.j n.j PROPN crl-14326 619 24 . . PROPN crl-14326 619 25 : : PUNCT crl-14326 619 26 scarecrow scarecrow PROPN crl-14326 619 27 , , PUNCT crl-14326 619 28 1983 1983 NUM crl-14326 619 29 ) ) PUNCT crl-14326 619 30 , , PUNCT crl-14326 619 31 p.60 p.60 PROPN crl-14326 619 32 . . PROPN crl-14326 619 33 88 88 NUM crl-14326 619 34 . . PUNCT crl-14326 620 1 myers myer NOUN crl-14326 620 2 and and CCONJ crl-14326 620 3 jirgess jirgess PROPN crl-14326 620 4 , , PUNCT crl-14326 620 5 p.240 p.240 NOUN crl-14326 620 6 . . PROPN crl-14326 620 7 89 89 NUM crl-14326 620 8 . . PUNCT crl-14326 621 1 strong strong ADJ crl-14326 621 2 , , PUNCT crl-14326 621 3 " " PUNCT crl-14326 621 4 evaluating evaluate VERB crl-14326 621 5 the the DET crl-14326 621 6 reference reference NOUN crl-14326 621 7 product product NOUN crl-14326 621 8 , , PUNCT crl-14326 621 9 " " PUNCT crl-14326 621 10 p.370 p.370 NOUN crl-14326 621 11 ; ; PUNCT crl-14326 621 12 howell howell NOUN crl-14326 621 13 and and CCONJ crl-14326 621 14 others other NOUN crl-14326 621 15 , , PUNCT crl-14326 621 16 " " PUNCT crl-14326 621 17 fleeting fleeting ADJ crl-14326 621 18 encounters encounter NOUN crl-14326 621 19 , , PUNCT crl-14326 621 20 " " PUNCT crl-14326 621 21 p.127 p.127 NOUN crl-14326 621 22 . . PUNCT crl-14326 622 1 appendix appendix PROPN crl-14326 622 2 a a PRON crl-14326 622 3 : : PUNCT crl-14326 622 4 reference reference NOUN crl-14326 622 5 transaction transaction NOUN crl-14326 622 6 assessment assessment NOUN crl-14326 622 7 instrument instrument NOUN crl-14326 622 8 qsophomol'e qsophomol'e NOUN crl-14326 622 9 0junior 0junior NUM crl-14326 622 10 osentor osentor NOUN crl-14326 622 11 the the DET crl-14326 622 12 reference reference NOUN crl-14326 622 13 department department NOUN crl-14326 622 14 is be AUX crl-14326 622 15 doing do VERB crl-14326 622 16 e e NOUN crl-14326 622 17 survey survey NOUN crl-14326 622 18 of of ADP crl-14326 622 19 reference reference NOUN crl-14326 622 20 use use NOUN crl-14326 622 21 and and CCONJ crl-14326 622 22 would would AUX crl-14326 622 23 appreciate appreciate VERB crl-14326 622 24 it it PRON crl-14326 622 25 if if SCONJ crl-14326 622 26 you you PRON crl-14326 622 27 would would AUX crl-14326 622 28 mark mark VERB crl-14326 622 29 the the DET crl-14326 622 30 following follow VERB crl-14326 622 31 brief brief ADJ crl-14326 622 32 checksheet checksheet NOUN crl-14326 622 33 . . PUNCT crl-14326 623 1 thank thank VERB crl-14326 623 2 you you PRON crl-14326 623 3 ! ! PUNCT crl-14326 624 1 ( ( PUNCT crl-14326 624 2 deposit deposit NOUN crl-14326 624 3 checksheet checksheet NOUN crl-14326 624 4 unfolded unfold VERB crl-14326 624 5 in in ADP crl-14326 624 6 container container NOUN crl-14326 624 7 on on ADP crl-14326 624 8 leaving leave VERB crl-14326 624 9 this this DET crl-14326 624 10 area area NOUN crl-14326 624 11 or or CCONJ crl-14326 624 12 on on ADP crl-14326 624 13 leaving leave VERB crl-14326 624 14 the the DET crl-14326 624 15 library library NOUN crl-14326 624 16 . . PUNCT crl-14326 624 17 ) ) PUNCT crl-14326 625 1 thanks thank NOUN crl-14326 625 2 again again ADV crl-14326 625 3 for for ADP crl-14326 625 4 your your PRON crl-14326 625 5 help help NOUN crl-14326 625 6 ! ! PUNCT crl-14326 626 1 1 1 NUM crl-14326 626 2 1 1 X crl-14326 626 3 . . PUNCT crl-14326 626 4 did do AUX crl-14326 626 5 you you PRON crl-14326 626 6 locoto locoto VERB crl-14326 626 7 what what PRON crl-14326 626 8 you you PRON crl-14326 626 9 asked ask VERB crl-14326 626 10 about about ADP crl-14326 626 11 at at ADP crl-14326 626 12 the the DET crl-14326 626 13 reference reference NOUN crl-14326 626 14 desk desk NOUN crl-14326 626 15 1 1 NUM crl-14326 626 16 0 0 NUM crl-14326 626 17 ves f NOUN crl-14326 626 18 , , PUNCT crl-14326 626 19 w w ADP crl-14326 626 20 tth tth PROPN crl-14326 626 21 0 0 NUM crl-14326 627 1 v v PROPN crl-14326 627 2 ... ... PUNCT crl-14326 627 3 notwhetletkltd notwhetletkltd PROPN crl-14326 627 4 tor tor PROPN crl-14326 627 5 , , PUNCT crl-14326 627 6 butot butot NOUN crl-14326 627 7 h h NOUN crl-14326 627 8 tnformation tnformation NOUN crl-14326 627 9 ormatertaltthetwtllbe ormatertaltthetwtllbe NOUN crl-14326 627 10 helpful helpful ADJ crl-14326 627 11 0 0 NUM crl-14326 627 12 ve1 ve1 NOUN crl-14326 627 13 , , PUNCT crl-14326 627 14 bul bul NOUN crl-14326 627 15 : : PUNCT crl-14326 627 16 ~~.~~·lly ~~.~~·lly CCONJ crl-14326 627 17 i i PRON crl-14326 627 18 2 2 X crl-14326 627 19 . . PUNCT crl-14326 628 1 if if SCONJ crl-14326 628 2 yes yes INTJ crl-14326 628 3 . . PUNCT crl-14326 629 1 how how SCONJ crl-14326 629 2 did do AUX crl-14326 629 3 you you PRON crl-14326 629 4 f f X crl-14326 629 5 ind ind VERB crl-14326 629 6 the the DET crl-14326 629 7 a a DET crl-14326 629 8 -librarian -librarian NOUN crl-14326 629 9 found find VERB crl-14326 629 10 or or CCONJ crl-14326 629 11 q~~~ q~~~ VERB crl-14326 629 12 ~~~:sinformatlon ~~~:sinformatlon NUM crl-14326 629 13 or or CCONJ crl-14326 629 14 materlals1 materlals1 NOUN crl-14326 629 15 helped help VERB crl-14326 629 16 fi fi NOUN crl-14326 629 17 nd nd ADV crl-14326 629 18 on on ADP crl-14326 629 19 my my PRON crl-14326 629 20 own own ADJ crl-14326 629 21 qdtdn qdtdn NOUN crl-14326 629 22 ' ' PART crl-14326 629 23 tfotlowsugg tfotlowsugg NOUN crl-14326 629 24 ... ... PUNCT crl-14326 630 1 t t NOUN crl-14326 630 2 ions ion NOUN crl-14326 630 3 but but CCONJ crl-14326 630 4 found find VERB crl-14326 630 5 on on ADP crl-14326 630 6 my my PRON crl-14326 630 7 own own ADJ crl-14326 630 8 ! ! PUNCT crl-14326 630 9 0 0 NUM crl-14326 631 1 ~:•c ~:•c PUNCT crl-14326 631 2 : : PUNCT crl-14326 631 3 c:::~~ c:::~~ NUM crl-14326 631 4 · · PUNCT crl-14326 631 5 .:~~."~,or .:~~."~,or PUNCT crl-14326 632 1 i i PRON crl-14326 632 2 3 3 NUM crl-14326 632 3 . . PUNCT crl-14326 633 1 were be AUX crl-14326 633 2 you you PRON crl-14326 633 3 satisfied satisfied ADJ crl-14326 633 4 with with ADP crl-14326 633 5 the the DET crl-14326 633 6 information information NOUN crl-14326 633 7 or or CCONJ crl-14326 633 8 materials material NOUN crl-14326 633 9 found find VERB crl-14326 633 10 or or CCONJ crl-14326 633 11 suggested suggest VERB crl-14326 633 12 ? ? PUNCT crl-14326 634 1 q q X crl-14326 635 1 ~:;;;r ~:;;;r NUM crl-14326 635 2 : : PUNCT crl-14326 635 3 : : PUNCT crl-14326 635 4 ~':e~',ioo ~':e~',ioo NUM crl-14326 635 5 or or CCONJ crl-14326 635 6 qaiumni qaiumni NOUN crl-14326 635 7 1 1 NUM crl-14326 635 8 4 4 NUM crl-14326 635 9 . . PUNCT crl-14326 636 1 if~ if~ PROPN crl-14326 636 2 or~ or~ PROPN crl-14326 636 3 ntlsfied ntlsfie VERB crl-14326 636 4 , , PUNCT crl-14326 636 5 why7 why7 PROPN crl-14326 636 6 mark mark VERB crl-14326 636 7 all all DET crl-14326 636 8 that that PRON crl-14326 636 9 apply apply VERB crl-14326 636 10 . . PUNCT crl-14326 636 11 0 0 NUM crl-14326 637 1 found find VERB crl-14326 637 2 noth1ng noth1ng PROPN crl-14326 637 3 0 0 PUNCT crl-14326 637 4 too too ADV crl-14326 637 5 much much ADV crl-14326 637 6 0 0 NUM crl-14326 637 7 want want VERB crl-14326 637 8 different different ADJ crl-14326 637 9 vl vl PROPN crl-14326 637 10 ewpomt ewpomt PROPN crl-14326 637 11 0 0 PUNCT crl-14326 638 1 not not PART crl-14326 638 2 enough enough ADJ crl-14326 638 3 0 0 NUM crl-14326 638 4 need need VERB crl-14326 638 5 more more ADJ crl-14326 638 6 m m ADP crl-14326 638 7 · · NUM crl-14326 638 8 depth depth NOUN crl-14326 638 9 0 0 NUM crl-14326 638 10 couldn couldn NOUN crl-14326 638 11 ' ' PART crl-14326 638 12 t t NOUN crl-14326 638 13 find find VERB crl-14326 638 14 information information NOUN crl-14326 639 1 m m NOUN crl-14326 639 2 source source NOUN crl-14326 639 3 q q NOUN crl-14326 639 4 need need AUX crl-14326 639 5 more more ADJ crl-14326 639 6 s1mpl s1mpl NOUN crl-14326 639 7 e e NOUN crl-14326 639 8 0 0 NUM crl-14326 639 9 not not PART crl-14326 639 10 rei rei VERB crl-14326 639 11 event event NOUN crl-14326 639 12 enough enough ADV crl-14326 639 13 0 0 NUM crl-14326 640 1 not not PART crl-14326 640 2 sure sure ADJ crl-14326 640 3 11 11 NUM crl-14326 640 4 1nlormat1on 1nlormat1on NOUN crl-14326 640 5 qiyiin qiyiin NOUN crl-14326 640 6 me i PRON crl-14326 640 7 is be AUX crl-14326 640 8 co co PRON crl-14326 640 9 rrect rrect VERB crl-14326 640 10 0facuhy 0facuhy NUM crl-14326 640 11 ostoh ostoh NOUN crl-14326 640 12 ~mponant ~mponant PUNCT crl-14326 640 13 1mportant 1mportant NUM crl-14326 640 14 0 0 NUM crl-14326 640 15 0 0 NUM crl-14326 640 16 0noteftiliatad 0noteftiliatad NUM crl-14326 640 17 w w ADP crl-14326 640 18 tth tth PROPN crl-14326 640 19 untv untv PROPN crl-14326 640 20 major major ADJ crl-14326 640 21 or or CCONJ crl-14326 640 22 teaching teaching NOUN crl-14326 640 23 / / SYM crl-14326 640 24 0 0 NUM crl-14326 640 25 artr~~tpu?.f.t artr~~tpu?.f.t VERB crl-14326 640 26 : : PUNCT crl-14326 640 27 u u NOUN crl-14326 640 28 ? ? PUNCT crl-14326 640 29 . . PUNCT crl-14326 640 30 : : PUNCT crl-14326 640 31 ! ! PUNCT crl-14326 640 32 " " PUNCT crl-14326 641 1 6 6 NUM crl-14326 641 2 . . PUNCT crl-14326 641 3 was be AUX crl-14326 641 4 the the DET crl-14326 641 5 librarian librarian ADJ crl-14326 641 6 busy busy ADJ crl-14326 641 7 ( ( PUNCT crl-14326 641 8 e.g e.g NOUN crl-14326 641 9 .• .• NOUN crl-14326 641 10 phone phone NOUN crl-14326 641 11 ringing ringing NOUN crl-14326 641 12 , , PUNCT crl-14326 641 13 others other NOUN crl-14326 641 14 waiting wait VERB crl-14326 641 15 ) ) PUNCT crl-14326 641 16 ? ? PUNCT crl-14326 641 17 0 0 NUM crl-14326 642 1 panly panly ADV crl-14326 642 2 0 0 NUM crl-14326 642 3 -0 -0 NOUN crl-14326 642 4 --0low --0low PROPN crl-14326 642 5 qeustness/ qeustness/ NUM crl-14326 642 6 manegement manegement PROPN crl-14326 642 7 oothersocia oothersocia PROPN crl-14326 642 8 isel isel PROPN crl-14326 642 9 0mechc.ne 0mechc.ne PROPN crl-14326 642 10 / / SYM crl-14326 642 11 h h PROPN crl-14326 642 12 .. .. PUNCT crl-14326 642 13 ith ith PROPN crl-14326 642 14 c c PROPN crl-14326 642 15 agnc./b agnc./b PROPN crl-14326 642 16 iolog.al iolog.al X crl-14326 642 17 sci sci PROPN crl-14326 642 18 0technology/ 0technology/ PROPN crl-14326 642 19 engtneertng engtneertng PROPN crl-14326 642 20 olnterdtsct olnterdtsct PROPN crl-14326 642 21 phnary phnary PROPN crl-14326 642 22 / / SYM crl-14326 642 23 other other ADJ crl-14326 642 24 7 7 NUM crl-14326 642 25 . . PUNCT crl-14326 643 1 old old ADJ crl-14326 643 2 the the DET crl-14326 643 3 librarian librarian NOUN crl-14326 643 4 understand understand VERB crl-14326 643 5 what what PRON crl-14326 643 6 you you PRON crl-14326 643 7 wanted want VERB crl-14326 643 8 ? ? PUNCT crl-14326 644 1 8 8 X crl-14326 644 2 . . PUNCT crl-14326 645 1 did do AUX crl-14326 645 2 you you PRON crl-14326 645 3 gat gat VERB crl-14326 645 4 enough enough ADJ crl-14326 645 5 help help NOUN crl-14326 645 6 and and CCONJ crl-14326 645 7 explanation explanation NOUN crl-14326 645 8 ? ? PUNCT crl-14326 646 1 9 9 X crl-14326 646 2 . . X crl-14326 646 3 ware ware VERB crl-14326 646 4 the the DET crl-14326 646 5 explanations explanation NOUN crl-14326 646 6 clear clear ADJ crl-14326 646 7 ? ? PUNCT crl-14326 647 1 10 10 NUM crl-14326 647 2 . . PUNCT crl-14326 647 3 did do AUX crl-14326 647 4 the the DET crl-14326 647 5 librarian librarian NOUN crl-14326 647 6 appear appear VERB crl-14326 647 7 knowledgeable knowledgeable ADJ crl-14326 647 8 about about ADP crl-14326 647 9 your your PRON crl-14326 647 10 question question NOUN crl-14326 647 11 ? ? PUNCT crl-14326 648 1 11 11 NUM crl-14326 648 2 . . PUNCT crl-14326 648 3 was be AUX crl-14326 648 4 the the DET crl-14326 648 5 service service NOUN crl-14326 648 6 you you PRON crl-14326 648 7 recei recei NOUN crl-14326 648 8 ved ve VERB crl-14326 648 9 courteous courteous ADJ crl-14326 648 10 and and CCONJ crl-14326 648 11 considerate considerate ADJ crl-14326 648 12 ? ? PUNCT crl-14326 649 1 12 12 NUM crl-14326 649 2 . . PUNCT crl-14326 650 1 did do AUX crl-14326 650 2 the the DET crl-14326 650 3 librarian librarian ADJ crl-14326 650 4 gi gi VERB crl-14326 650 5 ve ve VERB crl-14326 650 6 you you PRON crl-14326 650 7 enough enough ADJ crl-14326 650 8 time time NOUN crl-14326 650 9 ? ? PUNCT crl-14326 651 1 13 13 NUM crl-14326 651 2 . . PUNCT crl-14326 651 3 did do AUX crl-14326 651 4 you you PRON crl-14326 651 5 learn learn VERB crl-14326 651 6 something something PRON crl-14326 651 7 about about ADP crl-14326 651 8 reference reference NOUN crl-14326 651 9 sources source NOUN crl-14326 651 10 or or CCONJ crl-14326 651 11 use use NOUN crl-14326 651 12 of of ADP crl-14326 651 13 the the DET crl-14326 651 14 library library NOUN crl-14326 651 15 as as ADP crl-14326 651 16 a a DET crl-14326 651 17 result result NOUN crl-14326 651 18 of of ADP crl-14326 651 19 consulting consult VERB crl-14326 651 20 the the DET crl-14326 651 21 reference reference NOUN crl-14326 651 22 librarian librarian NOUN crl-14326 651 23 ? ? PUNCT crl-14326 652 1 14 14 NUM crl-14326 652 2 . . PUNCT crl-14326 653 1 did do AUX crl-14326 653 2 you you PRON crl-14326 653 3 become become VERB crl-14326 653 4 acquainted acquaint VERB crl-14326 653 5 with with ADP crl-14326 653 6 a a DET crl-14326 653 7 ny ny PROPN crl-14326 653 8 reference reference NOUN crl-14326 653 9 sources source NOUN crl-14326 653 10 you you PRON crl-14326 653 11 hadn hadn VERB crl-14326 653 12 ' ' PUNCT crl-14326 653 13 t t NOUN crl-14326 653 14 previously previously ADV crl-14326 653 15 known know VERB crl-14326 653 16 about about ADP crl-14326 653 17 , , PUNCT crl-14326 653 18 •• •• VERB crl-14326 653 19 a a DET crl-14326 653 20 result result NOUN crl-14326 653 21 of of ADP crl-14326 653 22 consulting consult VERB crl-14326 653 23 the the DET crl-14326 653 24 reference reference NOUN crl-14326 653 25 librarian librarian NOUN crl-14326 653 26 ? ? PUNCT crl-14326 654 1 no no INTJ crl-14326 654 2 . . PUNCT crl-14326 655 1 none none NOUN crl-14326 655 2 0 0 NUM crl-14326 656 1 taoo•oo••oo••oooooo taoo•oo••oo••oooooo NOUN crl-14326 656 2 3272 3272 NUM crl-14326 656 3 i i PRON crl-14326 656 4 ~use ~use VERB crl-14326 657 1 om.y om.y NOUN crl-14326 658 1 ma1t1 ma1t1 PROPN crl-14326 659 1 no no DET crl-14326 659 2 marks mark NOUN crl-14326 659 3 in in ADP crl-14326 659 4 thts tht NOUN crl-14326 659 5 ama ama VERB crl-14326 659 6 q q NOUN crl-14326 659 7 0 0 NUM crl-14326 659 8 0 0 NUM crl-14326 659 9 0 0 NUM crl-14326 659 10 0 0 NUM crl-14326 659 11 0 0 NUM crl-14326 659 12 -0 -0 NOUN crl-14326 659 13 0 0 NUM crl-14326 659 14 0 0 NUM crl-14326 659 15 9 9 NUM crl-14326 659 16 0 0 NUM crl-14326 659 17 0 0 NUM crl-14326 659 18 : : PUNCT crl-14326 659 19 -0 -0 PROPN crl-14326 659 20 0 0 NUM crl-14326 659 21 0 0 NUM crl-14326 659 22 9 9 NUM crl-14326 659 23 0 0 NUM crl-14326 659 24 0 0 NUM crl-14326 659 25 : : PUNCT crl-14326 659 26 -q -q PUNCT crl-14326 659 27 0 0 NUM crl-14326 659 28 0 0 NUM crl-14326 659 29 --- --- PUNCT crl-14326 659 30 : : PUNCT crl-14326 659 31 : : PUNCT crl-14326 659 32 ® ® PROPN crl-14326 659 33 e e PROPN crl-14326 659 34 ® ® PROPN crl-14326 659 35 ® ® PROPN crl-14326 659 36 0 > X crl-14326 659 48 ® ® PROPN crl-14326 659 49 ® ® PROPN crl-14326 659 50 0 0 NUM crl-14326 659 51 ® ® PROPN crl-14326 659 52 ® ® PROPN crl-14326 659 53 0 0 NUM crl-14326 659 54 ® ® PROPN crl-14326 659 55 ® ® PROPN crl-14326 659 56 PROPN crl-14326 659 57 ® ® PROPN crl-14326 659 58 • • PROPN crl-14326 659 59 j j PROPN crl-14326 659 60 development development NOUN crl-14326 659 61 and and CCONJ crl-14326 659 62 testing test VERB crl-14326 659 63 335 335 NUM crl-14326 659 64 appendix appendix PROPN crl-14326 659 65 a. a. NOUN crl-14326 659 66 continued continue VERB crl-14326 659 67 • • PROPN crl-14326 659 68 1 1 NUM crl-14326 659 69 . . X crl-14326 659 70 type type NOUN crl-14326 659 71 of of ADP crl-14326 659 72 question question NOUN crl-14326 659 73 select select ADJ crl-14326 659 74 2!!!y 2!!!y NUM crl-14326 659 75 one one NUM crl-14326 659 76 category category NOUN crl-14326 659 77 in in ADP crl-14326 659 78 a a DET crl-14326 659 79 -0 -0 NOUN crl-14326 659 80 below below ADP crl-14326 659 81 that that DET crl-14326 659 82 l l PROPN crl-14326 659 83 iq iq PROPN crl-14326 659 84 mar mar PROPN crl-14326 659 85 k k PROPN crl-14326 660 1 if if SCONJ crl-14326 660 2 pho pho PROPN crl-14326 660 3 ne ne PROPN crl-14326 660 4 beat beat VERB crl-14326 660 5 fits fit NOUN crl-14326 660 6 type type NOUN crl-14326 660 7 of of ADP crl-14326 660 8 answer answer NOUN crl-14326 660 9 wanted want VERB crl-14326 660 10 . . PUNCT crl-14326 661 1 : : PUNCT crl-14326 661 2 ao~~:~~~~,t!:'~~~~ ao~~:~~~~,t!:'~~~~ PROPN crl-14326 661 3 : : PUNCT crl-14326 661 4 c c NOUN crl-14326 661 5 ~ ~ SYM crl-14326 661 6 h0~~!!,~::,teo h0~~!!,~::,teo X crl-14326 661 7 q q X crl-14326 661 8 lt lt X crl-14326 661 9 bferien bferien PROPN crl-14326 661 10 q q SYM crl-14326 661 11 ubrery ubrery ADJ crl-14326 661 12 ass•stln ass•stln NOUN crl-14326 661 13 t t NOUN crl-14326 661 14 q q SYM crl-14326 661 15 otherassistent otherassistent NOUN crl-14326 661 16 0 0 NUM crl-14326 661 17 2 2 NUM crl-14326 661 18 ~':~'!~~ ~':~'!~~ NUM crl-14326 661 19 ; ; PUNCT crl-14326 661 20 tem tem NOUN crl-14326 661 21 in in ADP crl-14326 661 22 larger large ADJ crl-14326 661 23 publica publica NOUN crl-14326 661 24 tion(~ tion(~ ADV crl-14326 661 25 er1tc er1tc VERB crl-14326 661 26 ie ie PROPN crl-14326 661 27 , , PUNCT crl-14326 661 28 speech speech NOUN crl-14326 661 29 , , PUNCT crl-14326 661 30 quote quote INTJ crl-14326 661 31 , , PUNCT crl-14326 661 32 po po NOUN crl-14326 661 33 em em PRON crl-14326 661 34 , , PUNCT crl-14326 661 35 : : PUNCT crl-14326 661 36 q q NOUN crl-14326 661 37 3 3 X crl-14326 661 38 . . X crl-14326 661 39 anything anything PRON crl-14326 661 40 ( ( PUNCT crl-14326 661 41 or or CCONJ crl-14326 661 42 ceftetn ceftetn VERB crl-14326 661 43 typ typ PROPN crl-14326 661 44 e e PROPN crl-14326 661 45 of of ADP crl-14326 661 46 thi thi PROPN crl-14326 661 47 ng ng PROPN crl-14326 661 48 ) ) PUNCT crl-14326 661 49 ~nicule ~nicule DET crl-14326 661 50 r r NOUN crl-14326 661 51 1ut 1ut NOUN crl-14326 661 52 hor hor NOUN crl-14326 661 53 jot jot NOUN crl-14326 661 54 down down ADP crl-14326 661 55 question question NOUN crl-14326 661 56 : : PUNCT crl-14326 661 57 10 10 NUM crl-14326 661 58 b b NOUN crl-14326 661 59 ! ! PUNCT crl-14326 661 60 ~~~ ~~~ X crl-14326 661 61 : : PUNCT crl-14326 661 62 ~n~~=!:v:~:!:i~~~~~ ~n~~=!:v:~:!:i~~~~~ PUNCT crl-14326 661 63 : : PUNCT crl-14326 661 64 ! ! PUNCT crl-14326 661 65 .:~0o~·~~:t~!~:,~~~ii~~:;;,~:~~:~:.h!c:':1~~"~~~:~~~:~.~-!::.~::~~ .:~0o~·~~:t~!~:,~~~ii~~:;;,~:~~:~:.h!c:':1~~"~~~:~~~:~.~-!::.~::~~ PUNCT crl-14326 662 1 ot ot INTJ crl-14326 662 2 • • NUM crl-14326 662 3 few few ADJ crl-14326 662 4 : : PUNCT crl-14326 662 5 b b X crl-14326 662 6 c c NOUN crl-14326 662 7 general general ADJ crl-14326 662 8 expl expl NOUN crl-14326 662 9 . . PUNCT crl-14326 663 1 of of ADP crl-14326 663 2 catalog catalog NOUN crl-14326 663 3 , , PUNCT crl-14326 663 4 libr libr PROPN crl-14326 663 5 . . PUNCT crl-14326 663 6 , , PUNCT crl-14326 663 7 or or CCONJ crl-14326 663 8 printed print VERB crl-14326 663 9 ref ref NOUN crl-14326 663 10 . . PUNCT crl-14326 664 1 source source NOUN crl-14326 664 2 wanted want VERB crl-14326 664 3 ( ( PUNCT crl-14326 664 4 iijithor iijithor NOUN crl-14326 664 5 thon thon PROPN crl-14326 664 6 short short PROPN crl-14326 664 7 onswor onswor PROPN crl-14326 664 8 ) ) PUNCT crl-14326 664 9 : : PUNCT crl-14326 664 10 \~~~'~ \~~~'~ NUM crl-14326 664 11 : : PUNCT crl-14326 664 12 : : PUNCT crl-14326 664 13 : : PUNCT crl-14326 664 14 ; ; PUNCT crl-14326 664 15 : : PUNCT crl-14326 664 16 ~ ~ PUNCT crl-14326 664 17 ~~~ ~~~ PUNCT crl-14326 664 18 g g NOUN crl-14326 664 19 : : PUNCT crl-14326 664 20 ~ ~ SYM crl-14326 664 21 : : PUNCT crl-14326 664 22 : : PUNCT crl-14326 664 23 : : PUNCT crl-14326 664 24 : : PUNCT crl-14326 664 25 : : PUNCT crl-14326 664 26 , , PUNCT crl-14326 664 27 : : PUNCT crl-14326 664 28 ; ; PUNCT crl-14326 664 29 : : PUNCT crl-14326 664 30 : : PUNCT crl-14326 664 31 .~~ .~~ X crl-14326 664 32 ; ; PUNCT crl-14326 664 33 , , PUNCT crl-14326 664 34 : : PUNCT crl-14326 664 35 · · PUNCT crl-14326 664 36 ; ; PUNCT crl-14326 664 37 ~~ ~~ PUNCT crl-14326 664 38 : : PUNCT crl-14326 664 39 ~·~;,::~ ~·~;,::~ X crl-14326 664 40 : : PUNCT crl-14326 664 41 : : PUNCT crl-14326 664 42 so so ADV crl-14326 664 43 u•ce u•ce X crl-14326 665 1 co co X crl-14326 665 2 ntoonong ntoonong PROPN crl-14326 665 3 ot ot PROPN crl-14326 665 4 ) ) PUNCT crl-14326 665 5 qb qb PROPN crl-14326 665 6 . . PUNCT crl-14326 666 1 relate2subjorconcepts relate2subjorconcept NOUN crl-14326 666 2 ( ( PUNCT crl-14326 666 3 nemes neme NOUN crl-14326 666 4 . . PUNCT crl-14326 667 1 eddr eddr PROPN crl-14326 667 2 .• .• PUNCT crl-14326 667 3 de de ADP crl-14326 667 4 lintttons linttton NOUN crl-14326 667 5 . . PUNCT crl-14326 668 1 stettsltca stettsltca NOUN crl-14326 668 2 , , PUNCT crl-14326 668 3 rettngs rettng NOUN crl-14326 668 4 , , PUNCT crl-14326 668 5 rank• rank• VERB crl-14326 668 6 ngs ng NOUN crl-14326 668 7 , , PUNCT crl-14326 668 8 etc etc X crl-14326 668 9 . . X crl-14326 668 10 , , PUNCT crl-14326 668 11 etc etc X crl-14326 668 12 . . PUNCT crl-14326 668 13 ) ) PUNCT crl-14326 668 14 • • VERB crl-14326 668 15 2 2 NUM crl-14326 668 16 . . X crl-14326 668 17 t t NOUN crl-14326 668 18 < < X crl-14326 668 19 sp£cts sp£ct NOUN crl-14326 668 20 ( ( PUNCT crl-14326 668 21 mark mark VERB crl-14326 668 22 all all DET crl-14326 668 23 that that PRON crl-14326 668 24 apply apply VERB crl-14326 668 25 ) ) PUNCT crl-14326 668 26 • • PROPN crl-14326 668 27 o o NOUN crl-14326 668 28 a a DET crl-14326 668 29 somethtng somethtng NOUN crl-14326 668 30 . . PUNCT crl-14326 669 1 enythtng enythtng PROPN crl-14326 669 2 . . PUNCT crl-14326 670 1 everything everything PRON crl-14326 670 2 • • PROPN crl-14326 670 3 qb qb PROPN crl-14326 670 4 musibecert musibecert PROPN crl-14326 670 5 . . PUNCT crl-14326 671 1 ttmepenod ttmepenod INTJ crl-14326 671 2 , , PUNCT crl-14326 671 3 currentness currentness NOUN crl-14326 671 4 . . PUNCT crl-14326 672 1 ptace ptace NOUN crl-14326 672 2 . . PUNCT crl-14326 673 1 • • PROPN crl-14326 673 2 country country NOUN crl-14326 673 3 , , PUNCT crl-14326 673 4 le le PROPN crl-14326 673 5 ng ng PROPN crl-14326 673 6 . . PUNCT crl-14326 673 7 , , PUNCT crl-14326 673 8 etc etc X crl-14326 673 9 : : PUNCT crl-14326 673 10 0 0 NUM crl-14326 673 11 c. c. PROPN crl-14326 673 12 ~u1:,~,c~~~~~~ ~u1:,~,c~~~~~~ NUM crl-14326 673 13 : : PUNCT crl-14326 673 14 -.~~-~r;~ -.~~-~r;~ PROPN crl-14326 673 15 .. .. PUNCT crl-14326 673 16 p~1~1-~ p~1~1-~ PROPN crl-14326 673 17 , , PUNCT crl-14326 673 18 e7~;ertels e7~;ertel NOUN crl-14326 673 19 . . PUNCT crl-14326 674 1 q q PROPN crl-14326 674 2 f. f. PROPN crl-14326 674 3 cnlictsm cnlictsm PROPN crl-14326 674 4 , , PUNCT crl-14326 674 5 revtews revtews PROPN crl-14326 674 6 . . PUNCT crl-14326 675 1 n'lferpr n'lferpr PROPN crl-14326 675 2 .• .• PROPN crl-14326 675 3 etc etc X crl-14326 675 4 q q X crl-14326 675 5 g g NOUN crl-14326 675 6 . . PUNCT crl-14326 676 1 ~. ~. PUNCT crl-14326 676 2 trends trend NOUN crl-14326 676 3 . . PUNCT crl-14326 677 1 pro/ pro/ NOUN crl-14326 677 2 con con NOUN crl-14326 677 3 , , PUNCT crl-14326 677 4 ce ce PROPN crl-14326 677 5 usejeffect usejeffect PROPN crl-14326 677 6 . . PUNCT crl-14326 678 1 ho¥-.io ho¥-.io NOUN crl-14326 678 2 · · PUNCT crl-14326 678 3 do do AUX crl-14326 678 4 · · NUM crl-14326 678 5 tl tl PROPN crl-14326 678 6 , , PUNCT crl-14326 678 7 how how SCONJ crl-14326 678 8 · · PUNCT crl-14326 678 9 •t •t PROPN crl-14326 678 10 · · PUNCT crl-14326 678 11 works work VERB crl-14326 678 12 . . PUNCT crl-14326 679 1 & & CCONJ crl-14326 679 2 ot ot VERB crl-14326 679 3 her her PRON crl-14326 679 4 q q INTJ crl-14326 679 5 h. h. PROPN crl-14326 679 6 requestst requestst PROPN crl-14326 679 7 ha ha INTJ crl-14326 679 8 tyo tyo PROPN crl-14326 679 9 u u PROPN crl-14326 679 10 com com NOUN crl-14326 679 11 ptle ptle NOUN crl-14326 679 12 listof listof NOUN crl-14326 679 13 ref ref VERB crl-14326 679 14 e e PROPN crl-14326 679 15 re re ADP crl-14326 679 16 nceso nceso PROPN crl-14326 679 17 n n NOUN crl-14326 679 18 asubtect asubtect NOUN crl-14326 679 19 , , PUNCT crl-14326 679 20 .. .. PUNCT crl-14326 679 21 j j PRON crl-14326 679 22 2a 2a NUM crl-14326 679 23 results result NOUN crl-14326 679 24 ( ( PUNCT crl-14326 679 25 mark mark NOUN crl-14326 679 26 one one NUM crl-14326 679 27 ) ) PUNCT crl-14326 679 28 28 28 NUM crl-14326 679 29 response response NOUN crl-14326 679 30 ( ( PUNCT crl-14326 679 31 mark mark NOUN crl-14326 679 32 one one NUM crl-14326 679 33 ) ) PUNCT crl-14326 679 34 2c 2c NUM crl-14326 679 35 time time NOUN crl-14326 679 36 imark imark PROPN crl-14326 679 37 one one NUM crl-14326 679 38 ) ) PUNCT crl-14326 679 39 qt qt ADP crl-14326 679 40 . . PUNCT crl-14326 680 1 found find VERB crl-14326 680 2 0 0 NUM crl-14326 680 3 2 2 NUM crl-14326 680 4 pertlyfound pertlyfound NOUN crl-14326 680 5 03 03 NUM crl-14326 680 6 . . PUNCT crl-14326 681 1 not not PART crl-14326 681 2 fo fo ADP crl-14326 681 3 u u PROPN crl-14326 681 4 nd nd ADP crl-14326 681 5 o.t o.t PROPN crl-14326 681 6 don'tknow don'tknow NOUN crl-14326 681 7 1 1 NUM crl-14326 681 8 0 0 NUM crl-14326 681 9 1 1 NUM crl-14326 681 10 oir.ctedend oir.ctedend NOUN crl-14326 681 11 s s VERB crl-14326 681 12 uggestedonly uggestedonly ADV crl-14326 681 13 02 02 NUM crl-14326 681 14 . . PUNCT crl-14326 682 1 helpedwit helpedwit PROPN crl-14326 682 2 h h NOUN crl-14326 682 3 of of ADP crl-14326 682 4 mede mede PROPN crl-14326 682 5 .. .. PUNCT crl-14326 683 1 arch arch PROPN crl-14326 683 2 qj qj PROPN crl-14326 683 3 defer defer VERB crl-14326 683 4 red red ADJ crl-14326 683 5 04 04 NUM crl-14326 683 6 . . PUNCT crl-14326 684 1 referred refer VERB crl-14326 684 2 l l PROPN crl-14326 684 3 o o NOUN crl-14326 684 4 t t PROPN crl-14326 684 5 0 0 NUM crl-14326 684 6 - - SYM crl-14326 684 7 2monute• 2monute• NUM crl-14326 684 8 0 0 NUM crl-14326 684 9 2 2 NUM crl-14326 684 10 . . NUM crl-14326 684 11 3 3 NUM crl-14326 684 12 - - SYM crl-14326 684 13 s s PART crl-14326 684 14 minutes minute NOUN crl-14326 684 15 0 0 NUM crl-14326 684 16 3 3 NUM crl-14326 684 17 5 5 NUM crl-14326 684 18 15mtnutes 15mtnutes NUM crl-14326 684 19 0 0 NUM crl-14326 684 20 4 4 NUM crl-14326 684 21 . . PUNCT crl-14326 685 1 0vet"1 0vet"1 NUM crl-14326 685 2 5 5 NUM crl-14326 685 3 mtnutes mtnute NOUN crl-14326 685 4 do do AUX crl-14326 685 5 not not PART crl-14326 685 6 omit omit VERB crl-14326 685 7 mark mark NOUN crl-14326 685 8 all all PRON crl-14326 685 9 that that PRON crl-14326 685 10 apply apply VERB crl-14326 685 11 i i PRON crl-14326 685 12 mi mi PROPN crl-14326 685 13 .. .. PUNCT crl-14326 685 14 nlg nlg PROPN crl-14326 685 15 iniofmet iniofmet PROPN crl-14326 685 16 tonofm tonofm PROPN crl-14326 685 17 tstniofmet tstniofmet X crl-14326 685 18 ton ton NOUN crl-14326 685 19 q2 q2 PROPN crl-14326 685 20 . . PUNCT crl-14326 686 1 concerned concern VERB crl-14326 686 2 w w PROPN crl-14326 686 3 tthl tthl PROPN crl-14326 686 4 oretg oretg PROPN crl-14326 686 5 n n PROPN crl-14326 686 6 co co X crl-14326 686 7 untrj untrj PROPN crl-14326 686 8 ia ia PROPN crl-14326 686 9 ng ng PROPN crl-14326 686 10 . . PUNCT crl-14326 686 11 q q PROPN crl-14326 686 12 j. j. PROPN crl-14326 686 13 concernedwtthgovt concernedwtthgovt PROPN crl-14326 686 14 . . PUNCT crl-14326 687 1 d d PROPN crl-14326 687 2 ocs ocs PROPN crl-14326 687 3 c4 c4 NOUN crl-14326 687 4 lnt lnt NOUN crl-14326 687 5 . . PUNCT crl-14326 688 1 neededtorc•tet.lveryreeent neededtorc•tet.lveryreeent VERB crl-14326 688 2 qs q VERB crl-14326 688 3 wentsnoof wentsnoof ADJ crl-14326 688 4 thtngs thtng NOUN crl-14326 688 5 os os PROPN crl-14326 688 6 otft otft PROPN crl-14326 688 7 tcultctt tcultctt PROPN crl-14326 688 8 el el PROPN crl-14326 688 9 ton ton PROPN crl-14326 688 10 q7 q7 PROPN crl-14326 688 11 petro petro PROPN crl-14326 688 12 nt not PART crl-14326 688 13 n n CCONJ crl-14326 688 14 hurry hurry VERB crl-14326 688 15 oa oa ADP crl-14326 688 16 commun•c commun•c PROPN crl-14326 688 17 . . PUNCT crl-14326 689 1 diff diff PROPN crl-14326 689 2 orconfusedquestton orconfusedquestton PROPN crl-14326 689 3 q q PROPN crl-14326 689 4 ga ga PROPN crl-14326 689 5 needsextrehelp needsextrehelp NOUN crl-14326 689 6 q q NOUN crl-14326 689 7 9 9 NUM crl-14326 689 8 b b NOUN crl-14326 689 9 return return NOUN crl-14326 689 10 s s PART crl-14326 689 11 freq freq NOUN crl-14326 689 12 10 10 NUM crl-14326 689 13 . . PUNCT crl-14326 690 1 otfltcu otfltcu PROPN crl-14326 690 2 ltto ltto PROPN crl-14326 690 3 think think VERB crl-14326 690 4 o o NOUN crl-14326 691 1 f f PROPN crl-14326 692 1 so so ADV crl-14326 692 2 urce urce PROPN crl-14326 692 3 o o PROPN crl-14326 692 4 tt tt PROPN crl-14326 692 5 . . PUNCT crl-14326 693 1 ottltculttoftndsubt ottltculttoftndsubt PROPN crl-14326 693 2 h h PROPN crl-14326 693 3 ea ea ADP crl-14326 693 4 d d PROPN crl-14326 693 5 tngs tng VERB crl-14326 693 6 01 01 NUM crl-14326 693 7 2 2 NUM crl-14326 693 8 boolt boolt NOUN crl-14326 693 9 .. .. PUNCT crl-14326 693 10 soflshelf soflshelf PROPN crl-14326 693 11 q q X crl-14326 693 12 t3 t3 NOUN crl-14326 693 13 sourcedtfftculttoconsult sourcedtfftculttoconsult NOUN crl-14326 693 14 q q X crl-14326 693 15 14a 14a NOUN crl-14326 693 16 busy busy ADJ crl-14326 693 17 0 0 NUM crl-14326 694 1 148 148 NUM crl-14326 694 2 . . PUNCT crl-14326 695 1 very very ADV crl-14326 695 2 busy busy ADJ crl-14326 695 3 o o NOUN crl-14326 695 4 ts ts ADP crl-14326 695 5 catelogtngortech catelogtngortech PROPN crl-14326 695 6 p p NOUN crl-14326 695 7 roblem roblem PROPN crl-14326 695 8 q q PROPN crl-14326 695 9 ta ta PROPN crl-14326 695 10 . . PUNCT crl-14326 696 1 co co PROPN crl-14326 696 2 ll ll AUX crl-14326 696 3 ec ec PROPN crl-14326 696 4 t• t• NOUN crl-14326 696 5 on on ADP crl-14326 696 6 wealt wealt NOUN crl-14326 696 7 .. .. PUNCT crl-14326 696 8 inth inth PROPN crl-14326 696 9 et et PROPN crl-14326 696 10 ereao ereao X crl-14326 696 11 r r NOUN crl-14326 696 12 ou ou ADP crl-14326 696 13 t t NOUN crl-14326 696 14 · · NUM crl-14326 696 15 oi·d oi·d ADJ crl-14326 696 16 ate eat VERB crl-14326 696 17 0 0 NUM crl-14326 696 18 t t PROPN crl-14326 696 19 7 7 NUM crl-14326 696 20 needblt needblt NOUN crl-14326 696 21 .. .. PUNCT crl-14326 696 22 s. s. PROPN crl-14326 696 23 inenotherer inenotherer PROPN crl-14326 696 24 u u PROPN crl-14326 696 25 orlocelton orlocelton PROPN crl-14326 696 26 00000 00000 NUM crl-14326 696 27 8 8 NUM crl-14326 696 28 . . X crl-14326 696 29 sub.ject sub.ject VERB crl-14326 696 30 5 5 NUM crl-14326 696 31 yr yr NOUN crl-14326 696 32 own own ADJ crl-14326 696 33 lr.f'towledge lr.f'towledge NOUN crl-14326 696 34 0 0 NUM crl-14326 696 35 7 7 NUM crl-14326 696 36 lnhouseprod lnhouseprod NOUN crl-14326 696 37 tools tool NOUN crl-14326 696 38 2ndlllepplk 2ndlllepplk NUM crl-14326 696 39 : : PUNCT crl-14326 696 40 l l NOUN crl-14326 696 41 o o NOUN crl-14326 696 42 o o NOUN crl-14326 697 1 o o NOUN crl-14326 698 1 o o NOUN crl-14326 698 2 0• 0• NUM crl-14326 699 1 0 0 NUM crl-14326 699 2 1 1 NUM crl-14326 699 3 0 0 NUM crl-14326 699 4 1 1 NUM crl-14326 699 5 0• 0• NUM crl-14326 699 6 0 0 NUM crl-14326 699 7 2 2 NUM crl-14326 699 8 0 0 NUM crl-14326 699 9 2 2 NUM crl-14326 699 10 0 0 NUM crl-14326 699 11 2 2 NUM crl-14326 699 12 0 0 NUM crl-14326 699 13 2 2 NUM crl-14326 699 14 0 0 NUM crl-14326 699 15 3 3 NUM crl-14326 699 16 0 0 NUM crl-14326 699 17 3 3 NUM crl-14326 699 18 0 0 NUM crl-14326 699 19 3 3 NUM crl-14326 699 20 0 0 NUM crl-14326 699 21 3 3 NUM crl-14326 699 22 0 0 NUM crl-14326 699 23 • • NUM crl-14326 699 24 0 0 NUM crl-14326 699 25 • • X crl-14326 699 26 • • X crl-14326 699 27 0 0 NUM crl-14326 699 28 • • NUM crl-14326 699 29 0 0 NUM crl-14326 699 30 • • NUM crl-14326 699 31 0 0 NUM crl-14326 699 32 • • NUM crl-14326 699 33 0 0 NUM crl-14326 699 34 • • NUM crl-14326 699 35 0 0 NUM crl-14326 699 36 • • NUM crl-14326 699 37 0 0 NUM crl-14326 699 38 • • NUM crl-14326 699 39 0 0 NUM crl-14326 699 40 • • NUM crl-14326 699 41 0 0 NUM crl-14326 699 42 • • NUM crl-14326 699 43 0 0 NUM crl-14326 699 44 • • NUM crl-14326 699 45 0 0 NUM crl-14326 699 46 7 7 NUM crl-14326 699 47 0 0 NUM crl-14326 699 48 7 7 NUM crl-14326 699 49 07 07 NUM crl-14326 699 50 07 07 NUM crl-14326 699 51 o o NOUN crl-14326 699 52 e e NOUN crl-14326 699 53 0 0 NUM crl-14326 699 54 • • PROPN crl-14326 699 55 0 0 NUM crl-14326 699 56 • • NUM crl-14326 699 57 0• 0• NUM crl-14326 699 58 0 0 NUM crl-14326 699 59 • • NUM crl-14326 699 60 0 0 NUM crl-14326 699 61 • • NUM crl-14326 699 62 0 0 NUM crl-14326 699 63 • • NUM crl-14326 699 64 0 0 NUM crl-14326 699 65 • • NUM crl-14326 699 66 0 0 NUM crl-14326 699 67 8 8 NUM crl-14326 699 68 phone phone NOUN crl-14326 699 69 ~~vf ~~vf NOUN crl-14326 699 70 . . PUNCT crl-14326 700 1 coli coli NOUN crl-14326 700 2 cet cet NOUN crl-14326 700 3 0 0 NUM crl-14326 700 4 9 9 NUM crl-14326 700 5 . . PUNCT crl-14326 700 6 c1rc c1rc PUNCT crl-14326 701 1 ots ots PROPN crl-14326 701 2 . . PUNCT crl-14326 702 1 pertod pertod PROPN crl-14326 702 2 . . PUNCT crl-14326 703 1 newsp newsp ADV crl-14326 703 2 0 0 NUM crl-14326 703 3 10 10 NUM crl-14326 703 4 consuh consuh NOUN crl-14326 703 5 someone someone PRON crl-14326 703 6 ot ot PROPN crl-14326 703 7 t. t. PROPN crl-14326 703 8 re re PROPN crl-14326 703 9 fer fer PROPN crl-14326 703 10 foil foil PROPN crl-14326 703 11 ® ® PROPN crl-14326 703 12 e e PROPN crl-14326 703 13 ® ® PROPN crl-14326 703 14 0000000 0000000 NUM crl-14326 703 15 offlce offlce PROPN crl-14326 703 16 uie uie PROPN crl-14326 703 17 000000000• 000000000• PROPN crl-14326 703 18 om.y om.y PROPN crl-14326 703 19 00(1)(1)000000 00(1)(1)000000 PROPN crl-14326 703 20 appendix appendix PROPN crl-14326 703 21 b b PROPN crl-14326 703 22 : : PUNCT crl-14326 703 23 variables variable NOUN crl-14326 703 24 used use VERB crl-14326 703 25 in in ADP crl-14326 703 26 reliability reliability NOUN crl-14326 703 27 assessment assessment NOUN crl-14326 703 28 1 1 NUM crl-14326 703 29 . . PUNCT crl-14326 704 1 totckppb totckppb VERB crl-14326 704 2 - - ADJ crl-14326 704 3 total total ADJ crl-14326 704 4 number number NOUN crl-14326 704 5 of of ADP crl-14326 704 6 patron patron NOUN crl-14326 704 7 problems problem NOUN crl-14326 704 8 checked check VERB crl-14326 704 9 by by ADP crl-14326 704 10 librarian librarian ADJ crl-14326 704 11 range= range= NOUN crl-14326 704 12 0 0 NUM crl-14326 704 13 to to ADP crl-14326 704 14 5 5 NUM crl-14326 704 15 a. a. NOUN crl-14326 704 16 patron patron NOUN crl-14326 704 17 wants want VERB crl-14326 704 18 a a DET crl-14326 704 19 number number NOUN crl-14326 704 20 of of ADP crl-14326 704 21 things thing NOUN crl-14326 704 22 b b PROPN crl-14326 704 23 . . PUNCT crl-14326 705 1 patron patron NOUN crl-14326 705 2 in in ADP crl-14326 705 3 hurry hurry PROPN crl-14326 705 4 c. c. PROPN crl-14326 705 5 confused confused ADJ crl-14326 705 6 question question NOUN crl-14326 705 7 or or CCONJ crl-14326 705 8 other other ADJ crl-14326 705 9 communication communication NOUN crl-14326 705 10 difficulty difficulty NOUN crl-14326 705 11 d. d. PROPN crl-14326 705 12 needs need VERB crl-14326 705 13 extra extra ADJ crl-14326 705 14 help help NOUN crl-14326 705 15 e e NOUN crl-14326 705 16 . . PUNCT crl-14326 706 1 returns return NOUN crl-14326 706 2 frequently frequently ADV crl-14326 706 3 2 2 NUM crl-14326 706 4 . . NUM crl-14326 706 5 qt qt ADP crl-14326 706 6 question question NOUN crl-14326 706 7 type type NOUN crl-14326 706 8 by by ADP crl-14326 706 9 level level NOUN crl-14326 706 10 of of ADP crl-14326 706 11 specificity specificity NOUN crl-14326 706 12 as as SCONJ crl-14326 706 13 reported report VERB crl-14326 706 14 by by ADP crl-14326 706 15 librarian librarian NOUN crl-14326 706 16 and and CCONJ crl-14326 706 17 scored score VERB crl-14326 706 18 as as SCONJ crl-14326 706 19 follows follow VERB crl-14326 706 20 : : PUNCT crl-14326 706 21 1 1 X crl-14326 706 22 . . PROPN crl-14326 706 23 wants want VERB crl-14326 706 24 specific specific ADJ crl-14326 706 25 smaller small ADJ crl-14326 706 26 item item NOUN crl-14326 706 27 in in ADP crl-14326 706 28 larger large ADJ crl-14326 706 29 publication publication NOUN crl-14326 706 30 or or CCONJ crl-14326 706 31 works work NOUN crl-14326 706 32 by by ADP crl-14326 706 33 known know VERB crl-14326 706 34 author author NOUN crl-14326 706 35 ( ( PUNCT crl-14326 706 36 known know VERB crl-14326 706 37 item item NOUN crl-14326 706 38 books book NOUN crl-14326 706 39 or or CCONJ crl-14326 706 40 serial serial ADJ crl-14326 706 41 titles title NOUN crl-14326 706 42 are be AUX crl-14326 706 43 excluded exclude VERB crl-14326 706 44 from from ADP crl-14326 706 45 this this DET crl-14326 706 46 category category NOUN crl-14326 706 47 ) ) PUNCT crl-14326 707 1 2 2 X crl-14326 707 2 . . PROPN crl-14326 707 3 wants want VERB crl-14326 707 4 specific specific ADJ crl-14326 707 5 fact fact NOUN crl-14326 707 6 3 3 NUM crl-14326 707 7 . . PUNCT crl-14326 707 8 wants want VERB crl-14326 707 9 explanation explanation NOUN crl-14326 707 10 of of ADP crl-14326 707 11 source source NOUN crl-14326 707 12 , , PUNCT crl-14326 707 13 etc etc X crl-14326 707 14 . . PUNCT crl-14326 708 1 4 4 X crl-14326 708 2 . . X crl-14326 708 3 wants want VERB crl-14326 708 4 something something PRON crl-14326 708 5 on on ADP crl-14326 708 6 a a DET crl-14326 708 7 subject subject NOUN crl-14326 708 8 1 1 NUM crl-14326 708 9 . . PUNCT crl-14326 709 1 zrt zrt PROPN crl-14326 709 2 results result NOUN crl-14326 709 3 as as SCONJ crl-14326 709 4 reported report VERB crl-14326 709 5 by by ADP crl-14326 709 6 librarian librarian NOUN crl-14326 709 7 scored score VERB crl-14326 709 8 as as SCONJ crl-14326 709 9 follows follow VERB crl-14326 709 10 : : PUNCT crl-14326 709 11 1 1 X crl-14326 709 12 . . PROPN crl-14326 709 13 found find VERB crl-14326 709 14 336 336 NUM crl-14326 709 15 college college NOUN crl-14326 709 16 & & CCONJ crl-14326 709 17 research research PROPN crl-14326 709 18 libraries library NOUN crl-14326 709 19 july july PROPN crl-14326 709 20 1987 1987 NUM crl-14326 709 21 appendix appendix PROPN crl-14326 709 22 b. b. PROPN crl-14326 709 23 continued continue VERB crl-14326 709 24 2 2 NUM crl-14326 709 25 . . PUNCT crl-14326 709 26 partly partly ADV crl-14326 709 27 found find VERB crl-14326 709 28 3 3 NUM crl-14326 709 29 . . PUNCT crl-14326 709 30 notfound notfound PROPN crl-14326 709 31 4 4 NUM crl-14326 709 32 . . PUNCT crl-14326 710 1 zlrs zlrs NOUN crl-14326 710 2 - - PUNCT crl-14326 710 3 librarian librarian NOUN crl-14326 710 4 reports report NOUN crl-14326 710 5 response response NOUN crl-14326 710 6 type type NOUN crl-14326 710 7 scored score VERB crl-14326 710 8 as as SCONJ crl-14326 710 9 follows follow VERB crl-14326 710 10 : : PUNCT crl-14326 710 11 1 1 X crl-14326 710 12 . . X crl-14326 710 13 direct direct ADJ crl-14326 710 14 and and CCONJ crl-14326 710 15 suggest suggest VERB crl-14326 710 16 only only ADV crl-14326 710 17 2 2 NUM crl-14326 710 18 . . NUM crl-14326 710 19 help help VERB crl-14326 710 20 or or CCONJ crl-14326 710 21 make make VERB crl-14326 710 22 search search NOUN crl-14326 710 23 3 3 NUM crl-14326 710 24 . . NOUN crl-14326 710 25 defer defer NOUN crl-14326 710 26 or or CCONJ crl-14326 710 27 refer refer VERB crl-14326 710 28 patron patron NOUN crl-14326 710 29 5 5 NUM crl-14326 710 30 . . PUNCT crl-14326 711 1 zbd zbd VERB crl-14326 711 2 - - PUNCT crl-14326 711 3 librarian librarian NOUN crl-14326 711 4 reports report VERB crl-14326 711 5 whether whether SCONJ crl-14326 711 6 busy busy ADJ crl-14326 711 7 and and CCONJ crl-14326 711 8 whether whether SCONJ crl-14326 711 9 directed direct VERB crl-14326 711 10 or or CCONJ crl-14326 711 11 searched search VERB crl-14326 711 12 1 1 NUM crl-14326 711 13 . . PUNCT crl-14326 711 14 busy busy ADJ crl-14326 711 15 and and CCONJ crl-14326 711 16 direct direct ADJ crl-14326 712 1 2 2 NUM crl-14326 712 2 . . X crl-14326 712 3 busy busy ADJ crl-14326 712 4 and and CCONJ crl-14326 712 5 search search VERB crl-14326 712 6 3 3 NUM crl-14326 712 7 . . PUNCT crl-14326 712 8 not not PART crl-14326 712 9 busy busy ADJ crl-14326 712 10 and and CCONJ crl-14326 712 11 direct direct ADJ crl-14326 712 12 4 4 NUM crl-14326 712 13 . . PUNCT crl-14326 712 14 not not PART crl-14326 712 15 busy busy ADJ crl-14326 712 16 and and CCONJ crl-14326 712 17 search search VERB crl-14326 712 18 6 6 NUM crl-14326 712 19 . . PUNCT crl-14326 713 1 zt zt ADJ crl-14326 713 2 - - ADJ crl-14326 713 3 librarian librarian ADJ crl-14326 713 4 reports report NOUN crl-14326 713 5 time time NOUN crl-14326 713 6 spent spend VERB crl-14326 713 7 1 1 NUM crl-14326 713 8 . . NUM crl-14326 713 9 0 0 NUM crl-14326 713 10 - - SYM crl-14326 713 11 2 2 NUM crl-14326 713 12 minutes minute NOUN crl-14326 713 13 2 2 NUM crl-14326 713 14 . . NUM crl-14326 713 15 3 3 NUM crl-14326 713 16 - - SYM crl-14326 713 17 5 5 NUM crl-14326 713 18 minutes minute NOUN crl-14326 713 19 3 3 NUM crl-14326 713 20 . . NUM crl-14326 713 21 5 5 NUM crl-14326 713 22 - - SYM crl-14326 713 23 15 15 NUM crl-14326 713 24 minutes minute NOUN crl-14326 713 25 4 4 NUM crl-14326 713 26 . . NUM crl-14326 713 27 more more ADJ crl-14326 713 28 than than ADP crl-14326 713 29 15 15 NUM crl-14326 713 30 minutes minute NOUN crl-14326 713 31 7 7 NUM crl-14326 713 32 . . NUM crl-14326 713 33 totcklr3 totcklr3 NOUN crl-14326 713 34 - - ADJ crl-14326 713 35 total total ADJ crl-14326 713 36 number number NOUN crl-14326 713 37 of of ADP crl-14326 713 38 times time NOUN crl-14326 713 39 librarian librarian ADJ crl-14326 713 40 checks check VERB crl-14326 713 41 a a DET crl-14326 713 42 problem problem NOUN crl-14326 713 43 range= range= NOUN crl-14326 713 44 0 0 NUM crl-14326 713 45 - - SYM crl-14326 713 46 17 17 NUM crl-14326 713 47 a. a. NOUN crl-14326 713 48 lacking lacking NOUN crl-14326 713 49 and and CCONJ crl-14326 713 50 misinformation misinformation PROPN crl-14326 713 51 b. b. PROPN crl-14326 713 52 concerned concern VERB crl-14326 713 53 with with ADP crl-14326 713 54 foreign foreign ADJ crl-14326 713 55 country country NOUN crl-14326 713 56 or or CCONJ crl-14326 713 57 language language NOUN crl-14326 713 58 c. c. PROPN crl-14326 713 59 concerned concern VERB crl-14326 713 60 with with ADP crl-14326 713 61 government government NOUN crl-14326 713 62 document document NOUN crl-14326 713 63 d. d. VERB crl-14326 713 64 very very ADV crl-14326 713 65 recent recent ADJ crl-14326 713 66 information information NOUN crl-14326 713 67 / / SYM crl-14326 713 68 citation citation NOUN crl-14326 713 69 needed need VERB crl-14326 713 70 e. e. PROPN crl-14326 713 71 patron patron PROPN crl-14326 713 72 wants want VERB crl-14326 713 73 number number NOUN crl-14326 713 74 of of ADP crl-14326 713 75 things thing NOUN crl-14326 713 76 f. f. VERB crl-14326 713 77 difficult difficult ADJ crl-14326 713 78 citation citation NOUN crl-14326 713 79 g. g. PROPN crl-14326 713 80 patron patron PROPN crl-14326 713 81 in in ADP crl-14326 713 82 hurry hurry NOUN crl-14326 713 83 h. h. PROPN crl-14326 713 84 communication communication NOUN crl-14326 713 85 difficulty difficulty NOUN crl-14326 713 86 or or CCONJ crl-14326 713 87 confused confused ADJ crl-14326 713 88 question question NOUN crl-14326 713 89 i. i. NOUN crl-14326 713 90 needs need VERB crl-14326 713 91 extra extra ADJ crl-14326 713 92 help help NOUN crl-14326 713 93 or or CCONJ crl-14326 713 94 returns return NOUN crl-14326 713 95 frequently frequently ADV crl-14326 713 96 j. j. PROPN crl-14326 713 97 difficult difficult PROPN crl-14326 713 98 to to PART crl-14326 713 99 think think VERB crl-14326 713 100 of of ADP crl-14326 713 101 source source NOUN crl-14326 713 102 k. k. NOUN crl-14326 713 103 difficult difficult ADJ crl-14326 713 104 to to PART crl-14326 713 105 find find VERB crl-14326 713 106 subject subject ADJ crl-14326 713 107 heading head VERB crl-14326 713 108 1 1 NUM crl-14326 713 109 . . X crl-14326 713 110 books book NOUN crl-14326 713 111 off off ADP crl-14326 713 112 shelf shelf NOUN crl-14326 713 113 m. m. NOUN crl-14326 713 114 source source NOUN crl-14326 713 115 difficult difficult ADJ crl-14326 713 116 to to PART crl-14326 713 117 consult consult VERB crl-14326 713 118 n. n. NOUN crl-14326 713 119 busy busy ADJ crl-14326 713 120 or or CCONJ crl-14326 713 121 very very ADV crl-14326 713 122 busy busy ADJ crl-14326 713 123 o. o. NOUN crl-14326 713 124 cataloging catalog VERB crl-14326 713 125 or or CCONJ crl-14326 713 126 technical technical ADJ crl-14326 713 127 problem problem NOUN crl-14326 713 128 p. p. NOUN crl-14326 713 129 collection collection NOUN crl-14326 713 130 weak weak ADJ crl-14326 713 131 in in ADP crl-14326 713 132 that that DET crl-14326 713 133 area area NOUN crl-14326 713 134 or or CCONJ crl-14326 713 135 out out ADJ crl-14326 713 136 - - PUNCT crl-14326 713 137 of of ADP crl-14326 713 138 - - PUNCT crl-14326 713 139 date date NOUN crl-14326 713 140 q. q. NOUN crl-14326 713 141 need need VERB crl-14326 713 142 books book NOUN crl-14326 713 143 in in ADP crl-14326 713 144 another another DET crl-14326 713 145 area area NOUN crl-14326 713 146 or or CCONJ crl-14326 713 147 location location NOUN crl-14326 713 148 8 8 NUM crl-14326 713 149 . . PUNCT crl-14326 714 1 totckspb totckspb NOUN crl-14326 714 2 - - PUNCT crl-14326 714 3 total total ADJ crl-14326 714 4 number number NOUN crl-14326 714 5 of of ADP crl-14326 714 6 times time NOUN crl-14326 714 7 librarian librarian ADJ crl-14326 714 8 checks check NOUN crl-14326 714 9 searching search VERB crl-14326 714 10 problems problem NOUN crl-14326 714 11 range= range= VERB crl-14326 714 12 0 0 NUM crl-14326 714 13 - - SYM crl-14326 714 14 3 3 NUM crl-14326 714 15 a. a. NOUN crl-14326 714 16 difficult difficult ADJ crl-14326 714 17 to to PART crl-14326 714 18 think think VERB crl-14326 714 19 of of ADP crl-14326 714 20 source source NOUN crl-14326 714 21 b. b. PROPN crl-14326 714 22 difficult difficult ADJ crl-14326 714 23 to to PART crl-14326 714 24 find find VERB crl-14326 714 25 subject subject ADJ crl-14326 714 26 heading head VERB crl-14326 714 27 c. c. PROPN crl-14326 714 28 source source NOUN crl-14326 714 29 difficult difficult ADJ crl-14326 714 30 to to PART crl-14326 714 31 consult consult VERB crl-14326 714 32 9 9 NUM crl-14326 714 33 . . PUNCT crl-14326 715 1 totckcpb totckcpb NOUN crl-14326 715 2 - - PUNCT crl-14326 715 3 total total NOUN crl-14326 715 4 number number NOUN crl-14326 715 5 of of ADP crl-14326 715 6 times time NOUN crl-14326 715 7 librarian librarian ADJ crl-14326 715 8 checks check NOUN crl-14326 715 9 collection collection NOUN crl-14326 715 10 problems problem NOUN crl-14326 715 11 range= range= VERB crl-14326 715 12 0 0 NUM crl-14326 715 13 - - SYM crl-14326 715 14 2 2 NUM crl-14326 715 15 a. a. NOUN crl-14326 715 16 collection collection NOUN crl-14326 715 17 weak weak ADJ crl-14326 715 18 in in ADP crl-14326 715 19 that that DET crl-14326 715 20 area area NOUN crl-14326 715 21 or or CCONJ crl-14326 715 22 out out ADJ crl-14326 715 23 - - PUNCT crl-14326 715 24 of of ADP crl-14326 715 25 - - PUNCT crl-14326 715 26 date date NOUN crl-14326 715 27 b. b. PROPN crl-14326 715 28 need need NOUN crl-14326 715 29 books book NOUN crl-14326 715 30 in in ADP crl-14326 715 31 another another DET crl-14326 715 32 area area NOUN crl-14326 715 33 or or CCONJ crl-14326 715 34 location location NOUN crl-14326 715 35 10 10 NUM crl-14326 715 36 . . PUNCT crl-14326 716 1 totckapb totckapb ADJ crl-14326 716 2 - - PUNCT crl-14326 716 3 total total ADJ crl-14326 716 4 number number NOUN crl-14326 716 5 of of ADP crl-14326 716 6 times time NOUN crl-14326 716 7 librarian librarian ADJ crl-14326 716 8 checks check NOUN crl-14326 716 9 administrative administrative ADJ crl-14326 716 10 problems problem NOUN crl-14326 716 11 range= range= VERB crl-14326 716 12 0 0 NUM crl-14326 716 13 - - SYM crl-14326 716 14 3 3 NUM crl-14326 716 15 a. a. NOUN crl-14326 716 16 books book NOUN crl-14326 716 17 off off ADP crl-14326 716 18 shelf shelf NOUN crl-14326 716 19 b. b. PROPN crl-14326 716 20 cataloging catalog VERB crl-14326 716 21 or or CCONJ crl-14326 716 22 technical technical ADJ crl-14326 716 23 problems problem NOUN crl-14326 716 24 c. c. PROPN crl-14326 716 25 busy busy ADJ crl-14326 716 26 or or CCONJ crl-14326 716 27 very very ADV crl-14326 716 28 busy busy ADJ crl-14326 716 29 11 11 NUM crl-14326 716 30 . . PUNCT crl-14326 717 1 totckqpb totckqpb NOUN crl-14326 717 2 - - PUNCT crl-14326 717 3 total total ADJ crl-14326 717 4 number number NOUN crl-14326 717 5 of of ADP crl-14326 717 6 times time NOUN crl-14326 717 7 librarian librarian ADJ crl-14326 717 8 checks check NOUN crl-14326 717 9 question question VERB crl-14326 717 10 problems problem NOUN crl-14326 717 11 range= range= VERB crl-14326 717 12 0 0 NUM crl-14326 717 13 - - SYM crl-14326 717 14 4 4 NUM crl-14326 717 15 a. a. NOUN crl-14326 717 16 concerned concern VERB crl-14326 717 17 with with ADP crl-14326 717 18 foreign foreign ADJ crl-14326 717 19 country country NOUN crl-14326 717 20 / / SYM crl-14326 717 21 language language PROPN crl-14326 717 22 b. b. PROPN crl-14326 717 23 very very ADV crl-14326 717 24 recent recent ADJ crl-14326 717 25 information information NOUN crl-14326 717 26 / / SYM crl-14326 717 27 citation citation NOUN crl-14326 717 28 needed need VERB crl-14326 717 29 c. c. PROPN crl-14326 717 30 difficult difficult PROPN crl-14326 717 31 citation citation NOUN crl-14326 717 32 d. d. NOUN crl-14326 717 33 lacking lack VERB crl-14326 717 34 and and CCONJ crl-14326 717 35 misinformation misinformation NOUN crl-14326 717 36 12 12 NUM crl-14326 717 37 . . PUNCT crl-14326 718 1 totckli totckli ADJ crl-14326 718 2 - - PUNCT crl-14326 718 3 total total ADJ crl-14326 718 4 number number NOUN crl-14326 718 5 of of ADP crl-14326 718 6 times time NOUN crl-14326 718 7 librarian librarian ADJ crl-14326 718 8 checks check NOUN crl-14326 718 9 giving give VERB crl-14326 718 10 library library NOUN crl-14326 718 11 instruction instruction NOUN crl-14326 718 12 range= range= NOUN crl-14326 718 13 0 0 NUM crl-14326 718 14 - - SYM crl-14326 718 15 2 2 NUM crl-14326 718 16 a. a. NOUN crl-14326 718 17 librarian librarian PROPN crl-14326 718 18 explains explain VERB crl-14326 718 19 sources source NOUN crl-14326 718 20 , , PUNCT crl-14326 718 21 citations citation NOUN crl-14326 718 22 , , PUNCT crl-14326 718 23 search search NOUN crl-14326 718 24 strategy strategy NOUN crl-14326 718 25 b. b. PROPN crl-14326 718 26 librarian librarian PROPN crl-14326 718 27 explains explain VERB crl-14326 718 28 catalog catalog NOUN crl-14326 718 29 , , PUNCT crl-14326 718 30 computer computer NOUN crl-14326 718 31 , , PUNCT crl-14326 718 32 holdings holding NOUN crl-14326 718 33 , , PUNCT crl-14326 718 34 locations location NOUN crl-14326 718 35 , , PUNCT crl-14326 718 36 etc etc X crl-14326 718 37 . . X crl-14326 718 38 - - PUNCT crl-14326 718 39 , , PUNCT crl-14326 718 40 . . PUNCT crl-14326 719 1 development development NOUN crl-14326 719 2 and and CCONJ crl-14326 719 3 testing test VERB crl-14326 719 4 337 337 NUM crl-14326 719 5 appendix appendix PROPN crl-14326 719 6 b. b. PROPN crl-14326 719 7 continued continue VERB crl-14326 719 8 13 13 NUM crl-14326 719 9 . . PUNCT crl-14326 720 1 llr5num llr5num ADJ crl-14326 720 2 - - PUNCT crl-14326 720 3 librarian librarian ADJ crl-14326 720 4 reports report NOUN crl-14326 720 5 number number NOUN crl-14326 720 6 of of ADP crl-14326 720 7 sources source NOUN crl-14326 720 8 used use VERB crl-14326 720 9 or or CCONJ crl-14326 720 10 suggested suggest VERB crl-14326 720 11 1 1 NUM crl-14326 720 12 . . NUM crl-14326 720 13 one one NUM crl-14326 720 14 source source NOUN crl-14326 720 15 4 4 NUM crl-14326 720 16 . . NUM crl-14326 720 17 four four NUM crl-14326 720 18 sources source NOUN crl-14326 720 19 2 2 NUM crl-14326 720 20 . . NUM crl-14326 720 21 two two NUM crl-14326 720 22 sources source NOUN crl-14326 720 23 5 5 NUM crl-14326 720 24 . . NUM crl-14326 720 25 five five NUM crl-14326 720 26 or or CCONJ crl-14326 720 27 more more ADJ crl-14326 720 28 sources source NOUN crl-14326 720 29 3 3 NUM crl-14326 720 30 . . NUM crl-14326 720 31 three three NUM crl-14326 720 32 sources source NOUN crl-14326 720 33 14 14 NUM crl-14326 720 34 . . PUNCT crl-14326 721 1 zfnd zfnd PROPN crl-14326 721 2 - - PUNCT crl-14326 721 3 patron patron PROPN crl-14326 721 4 reports report VERB crl-14326 721 5 whether whether SCONJ crl-14326 721 6 the the DET crl-14326 721 7 desired desire VERB crl-14326 721 8 information information NOUN crl-14326 721 9 was be AUX crl-14326 721 10 found find VERB crl-14326 721 11 and and CCONJ crl-14326 721 12 whether whether SCONJ crl-14326 721 13 he he PRON crl-14326 721 14 or or CCONJ crl-14326 721 15 she she PRON crl-14326 721 16 was be AUX crl-14326 721 17 satisfied satisfied ADJ crl-14326 721 18 with with ADP crl-14326 721 19 information information NOUN crl-14326 721 20 1 1 NUM crl-14326 721 21 . . PUNCT crl-14326 721 22 found find VERB crl-14326 721 23 exactly exactly ADV crl-14326 721 24 and and CCONJ crl-14326 721 25 satisfied satisfied ADJ crl-14326 721 26 2 2 NUM crl-14326 721 27 . . PUNCT crl-14326 721 28 found find VERB crl-14326 721 29 approximately approximately ADV crl-14326 721 30 and and CCONJ crl-14326 721 31 satisfied satisfy VERB crl-14326 721 32 3 3 NUM crl-14326 721 33 . . PUNCT crl-14326 721 34 found find VERB crl-14326 721 35 approximately approximately ADV crl-14326 721 36 and and CCONJ crl-14326 721 37 not not PART crl-14326 721 38 satisfied satisfied ADJ crl-14326 721 39 4 4 NUM crl-14326 721 40 . . PUNCT crl-14326 721 41 not not PART crl-14326 721 42 found find VERB crl-14326 721 43 and and CCONJ crl-14326 721 44 not not PART crl-14326 721 45 satisfied satisfied ADJ crl-14326 721 46 ( ( PUNCT crl-14326 721 47 not not PART crl-14326 721 48 found find VERB crl-14326 721 49 but but CCONJ crl-14326 721 50 satisfied satisfied ADJ crl-14326 721 51 - - PUNCT crl-14326 721 52 small small ADJ crl-14326 721 53 number number NOUN crl-14326 721 54 only only ADV crl-14326 721 55 - - PUNCT crl-14326 721 56 excluded exclude VERB crl-14326 721 57 from from ADP crl-14326 721 58 this this DET crl-14326 721 59 variable variable NOUN crl-14326 721 60 ) ) PUNCT crl-14326 721 61 15 15 NUM crl-14326 721 62 . . PUNCT crl-14326 722 1 zprs zprs PROPN crl-14326 722 2 - - PROPN crl-14326 722 3 patron patron PROPN crl-14326 722 4 reports report VERB crl-14326 722 5 whether whether SCONJ crl-14326 722 6 librarian librarian NOUN crl-14326 722 7 directed direct VERB crl-14326 722 8 and and CCONJ crl-14326 722 9 suggested suggest VERB crl-14326 722 10 or or CCONJ crl-14326 722 11 helped helped AUX crl-14326 722 12 search search VERB crl-14326 722 13 1 1 NUM crl-14326 722 14 . . PUNCT crl-14326 722 15 librarian librarian PROPN crl-14326 722 16 helped help VERB crl-14326 722 17 search search VERB crl-14326 722 18 for for ADP crl-14326 722 19 information information NOUN crl-14326 722 20 2 2 NUM crl-14326 722 21 . . X crl-14326 722 22 patron patron NOUN crl-14326 722 23 followed follow VERB crl-14326 722 24 librarian librarian PROPN crl-14326 722 25 's 's PART crl-14326 722 26 suggestion suggestion NOUN crl-14326 722 27 and and CCONJ crl-14326 722 28 found find VERB crl-14326 722 29 information information NOUN crl-14326 722 30 16 16 NUM crl-14326 722 31 . . PUNCT crl-14326 723 1 pr3 pr3 NOUN crl-14326 723 2 - - PUNCT crl-14326 723 3 patron patron NOUN crl-14326 723 4 reports report NOUN crl-14326 723 5 degree degree NOUN crl-14326 723 6 of of ADP crl-14326 723 7 satisfaction satisfaction NOUN crl-14326 723 8 1 1 NUM crl-14326 723 9 . . PUNCT crl-14326 723 10 satisfied satisfy VERB crl-14326 723 11 2 2 NUM crl-14326 723 12 . . PUNCT crl-14326 723 13 partly partly ADV crl-14326 723 14 satisfied satisfied ADJ crl-14326 723 15 3 3 NUM crl-14326 723 16 . . PUNCT crl-14326 723 17 not not PART crl-14326 723 18 satisfied satisfied ADJ crl-14326 723 19 17 17 NUM crl-14326 723 20 . . PUNCT crl-14326 724 1 pr3 pr3 NOUN crl-14326 724 2 - - PUNCT crl-14326 724 3 patron patron NOUN crl-14326 724 4 reports report VERB crl-14326 724 5 reasons reason NOUN crl-14326 724 6 for for ADP crl-14326 724 7 being be AUX crl-14326 724 8 partly partly ADV crl-14326 724 9 or or CCONJ crl-14326 724 10 not not PART crl-14326 724 11 satisfied satisfied ADJ crl-14326 724 12 with with ADP crl-14326 724 13 quantity quantity NOUN crl-14326 724 14 of of ADP crl-14326 724 15 information information NOUN crl-14326 724 16 range= range= NOUN crl-14326 724 17 0 0 NUM crl-14326 724 18 - - SYM crl-14326 724 19 4 4 NUM crl-14326 724 20 a. a. NOUN crl-14326 724 21 not not PART crl-14326 724 22 enough enough ADJ crl-14326 724 23 c. c. PROPN crl-14326 724 24 could could AUX crl-14326 724 25 n't not PART crl-14326 724 26 find find VERB crl-14326 724 27 information information NOUN crl-14326 724 28 in in ADP crl-14326 724 29 source source NOUN crl-14326 724 30 b. b. PROPN crl-14326 724 31 need need VERB crl-14326 724 32 more more ADJ crl-14326 724 33 in in ADP crl-14326 724 34 - - PUNCT crl-14326 724 35 depth depth NOUN crl-14326 725 1 d. d. PROPN crl-14326 725 2 found find VERB crl-14326 725 3 nothing nothing PRON crl-14326 725 4 18 18 NUM crl-14326 725 5 . . NUM crl-14326 726 1 totcklev totcklev ADJ crl-14326 726 2 - - PUNCT crl-14326 726 3 total total NOUN crl-14326 726 4 number number NOUN crl-14326 726 5 of of ADP crl-14326 726 6 times time NOUN crl-14326 727 1 patron patron PROPN crl-14326 727 2 reports report VERB crl-14326 727 3 reasons reason NOUN crl-14326 727 4 for for ADP crl-14326 727 5 being be AUX crl-14326 727 6 partly partly ADV crl-14326 727 7 or or CCONJ crl-14326 727 8 not not PART crl-14326 727 9 satisfied satisfied ADJ crl-14326 727 10 with with ADP crl-14326 727 11 appropriateness appropriateness NOUN crl-14326 727 12 or or CCONJ crl-14326 727 13 clarity clarity NOUN crl-14326 727 14 of of ADP crl-14326 727 15 information information NOUN crl-14326 727 16 range= range= VERB crl-14326 727 17 0 0 NUM crl-14326 727 18 - - SYM crl-14326 727 19 3 3 NUM crl-14326 727 20 a. a. NOUN crl-14326 727 21 need need VERB crl-14326 727 22 more more ADJ crl-14326 727 23 simple simple ADJ crl-14326 727 24 b. b. PROPN crl-14326 727 25 toomuch toomuch PROPN crl-14326 727 26 c. c. PROPN crl-14326 727 27 explanations explanation NOUN crl-14326 727 28 not not PART crl-14326 727 29 clear clear ADJ crl-14326 727 30 19 19 NUM crl-14326 727 31 . . PUNCT crl-14326 728 1 zi zi NOUN crl-14326 728 2 - - PUNCT crl-14326 728 3 patron patron PROPN crl-14326 728 4 reports report NOUN crl-14326 728 5 degree degree NOUN crl-14326 728 6 of of ADP crl-14326 728 7 importance importance NOUN crl-14326 728 8 of of ADP crl-14326 728 9 the the DET crl-14326 728 10 question question NOUN crl-14326 728 11 to to ADP crl-14326 728 12 him he PRON crl-14326 728 13 or or CCONJ crl-14326 728 14 her her PRON crl-14326 728 15 1 1 NUM crl-14326 728 16 . . PUNCT crl-14326 728 17 very very ADV crl-14326 728 18 important important ADJ crl-14326 728 19 4 4 NUM crl-14326 728 20 . . PUNCT crl-14326 728 21 somewhat somewhat ADV crl-14326 728 22 important important ADJ crl-14326 728 23 2 2 NUM crl-14326 728 24 . . PUNCT crl-14326 728 25 important important ADJ crl-14326 728 26 5 5 NUM crl-14326 728 27 . . PUNCT crl-14326 728 28 not not PART crl-14326 728 29 important important ADJ crl-14326 728 30 3 3 NUM crl-14326 728 31 . . PUNCT crl-14326 728 32 moderately moderately ADV crl-14326 728 33 important important ADJ crl-14326 728 34 20 20 NUM crl-14326 728 35 . . PUNCT crl-14326 728 36 totckser totckser NOUN crl-14326 728 37 - - PUNCT crl-14326 728 38 total total NOUN crl-14326 728 39 number number NOUN crl-14326 728 40 of of ADP crl-14326 728 41 times time NOUN crl-14326 728 42 patron patron NOUN crl-14326 728 43 checks check VERB crl-14326 728 44 negative negative ADJ crl-14326 728 45 service service NOUN crl-14326 728 46 marks mark NOUN crl-14326 728 47 range= range= VERB crl-14326 728 48 0 0 NUM crl-14326 728 49 - - SYM crl-14326 728 50 6 6 NUM crl-14326 728 51 a. a. NOUN crl-14326 728 52 librarian librarian NOUN crl-14326 728 53 only only ADV crl-14326 728 54 partly partly ADV crl-14326 728 55 or or CCONJ crl-14326 728 56 did do AUX crl-14326 728 57 not not PART crl-14326 728 58 understand understand VERB crl-14326 728 59 what what PRON crl-14326 728 60 was be AUX crl-14326 728 61 wanted want VERB crl-14326 728 62 b. b. PROPN crl-14326 728 63 librarian librarian PROPN crl-14326 728 64 only only ADV crl-14326 728 65 partly partly ADV crl-14326 728 66 or or CCONJ crl-14326 728 67 did do AUX crl-14326 728 68 not not PART crl-14326 728 69 give give VERB crl-14326 728 70 enough enough ADJ crl-14326 728 71 help help NOUN crl-14326 728 72 and and CCONJ crl-14326 728 73 explanation explanation PROPN crl-14326 728 74 c. c. PROPN crl-14326 728 75 explanations explanation NOUN crl-14326 728 76 were be AUX crl-14326 728 77 only only ADV crl-14326 728 78 partly partly ADV crl-14326 728 79 or or CCONJ crl-14326 728 80 not not PART crl-14326 728 81 clear clear ADJ crl-14326 728 82 d. d. PROPN crl-14326 728 83 librarian librarian PROPN crl-14326 728 84 appeared appear VERB crl-14326 728 85 only only ADV crl-14326 728 86 partly partly ADV crl-14326 728 87 or or CCONJ crl-14326 728 88 not not PART crl-14326 728 89 knowledgeable knowledgeable ADJ crl-14326 728 90 e. e. PROPN crl-14326 728 91 librarian librarian PROPN crl-14326 728 92 only only ADV crl-14326 728 93 partly partly ADV crl-14326 728 94 or or CCONJ crl-14326 728 95 not not PART crl-14326 728 96 courteous courteous ADJ crl-14326 728 97 and and CCONJ crl-14326 728 98 considerate considerate ADJ crl-14326 728 99 . . PUNCT crl-14326 729 1 f f PROPN crl-14326 729 2 librarian librarian PROPN crl-14326 729 3 gave give VERB crl-14326 729 4 patron patron NOUN crl-14326 729 5 only only ADV crl-14326 729 6 partly partly ADV crl-14326 729 7 or or CCONJ crl-14326 729 8 not not PART crl-14326 729 9 enough enough ADJ crl-14326 729 10 time time NOUN crl-14326 729 11 21 21 NUM crl-14326 729 12 . . PUNCT crl-14326 730 1 totckth totckth NOUN crl-14326 730 2 - - PUNCT crl-14326 730 3 total total NOUN crl-14326 730 4 number number NOUN crl-14326 730 5 of of ADP crl-14326 730 6 times time NOUN crl-14326 730 7 patron patron NOUN crl-14326 730 8 checks check VERB crl-14326 730 9 not not PART crl-14326 730 10 enough enough ADJ crl-14326 730 11 assistance assistance NOUN crl-14326 730 12 range= range= NOUN crl-14326 730 13 0 0 NUM crl-14326 730 14 - - SYM crl-14326 730 15 2 2 NUM crl-14326 730 16 a. a. NOUN crl-14326 730 17 librarian librarian NOUN crl-14326 730 18 gave give VERB crl-14326 730 19 only only ADV crl-14326 730 20 partly partly ADV crl-14326 730 21 or or CCONJ crl-14326 730 22 not not PART crl-14326 730 23 enough enough ADJ crl-14326 730 24 help help NOUN crl-14326 730 25 and and CCONJ crl-14326 730 26 explanation explanation PROPN crl-14326 730 27 b. b. PROPN crl-14326 730 28 librarian librarian PROPN crl-14326 730 29 gave give VERB crl-14326 730 30 patron patron NOUN crl-14326 730 31 only only ADV crl-14326 730 32 partly partly ADV crl-14326 730 33 or or CCONJ crl-14326 730 34 not not PART crl-14326 730 35 enough enough ADJ crl-14326 730 36 time time NOUN crl-14326 730 37 22 22 NUM crl-14326 730 38 . . PUNCT crl-14326 731 1 totckuk totckuk ADJ crl-14326 731 2 - - PUNCT crl-14326 731 3 total total ADJ crl-14326 731 4 number number NOUN crl-14326 731 5 of of ADP crl-14326 731 6 patron patron NOUN crl-14326 731 7 checks check NOUN crl-14326 731 8 librarian librarian ADJ crl-14326 731 9 only only ADV crl-14326 731 10 partly partly ADV crl-14326 731 11 or or CCONJ crl-14326 731 12 did do AUX crl-14326 731 13 not not PART crl-14326 731 14 understand understand VERB crl-14326 731 15 or or CCONJ crl-14326 731 16 appeared appear VERB crl-14326 731 17 only only ADV crl-14326 731 18 partly partly ADV crl-14326 731 19 or or CCONJ crl-14326 731 20 not not PART crl-14326 731 21 knowledgeable knowledgeable ADJ crl-14326 731 22 . . PUNCT crl-14326 732 1 range= range= VERB crl-14326 732 2 0 0 NUM crl-14326 732 3 - - SYM crl-14326 732 4 2 2 NUM crl-14326 732 5 a. a. NOUN crl-14326 732 6 librarian librarian NOUN crl-14326 732 7 only only ADV crl-14326 732 8 partly partly ADV crl-14326 732 9 or or CCONJ crl-14326 732 10 did do AUX crl-14326 732 11 not not PART crl-14326 732 12 understand understand VERB crl-14326 732 13 what what PRON crl-14326 732 14 was be AUX crl-14326 732 15 wanted want VERB crl-14326 732 16 b. b. PROPN crl-14326 732 17 librarian librarian PROPN crl-14326 732 18 appeared appear VERB crl-14326 732 19 only only ADV crl-14326 732 20 partly partly ADV crl-14326 732 21 or or CCONJ crl-14326 732 22 not not PART crl-14326 732 23 knowledgeable knowledgeable ADJ crl-14326 732 24 23 23 NUM crl-14326 732 25 . . PUNCT crl-14326 733 1 zpr7 zpr7 PROPN crl-14326 733 2 - - PUNCT crl-14326 733 3 librarian librarian PROPN crl-14326 733 4 understood understand VERB crl-14326 733 5 what what PRON crl-14326 733 6 was be AUX crl-14326 733 7 wanted want VERB crl-14326 733 8 0 0 NUM crl-14326 733 9 . . PUNCT crl-14326 734 1 no no DET crl-14326 734 2 1 1 NUM crl-14326 734 3 . . PUNCT crl-14326 734 4 partly partly ADV crl-14326 734 5 2 2 NUM crl-14326 734 6 . . PUNCT crl-14326 734 7 yes yes INTJ crl-14326 734 8 24 24 NUM crl-14326 734 9 . . PUNCT crl-14326 735 1 zpr8 zpr8 NOUN crl-14326 735 2 - - PUNCT crl-14326 735 3 librarian librarian PROPN crl-14326 735 4 gave give VERB crl-14326 735 5 enough enough ADJ crl-14326 735 6 help help NOUN crl-14326 735 7 and and CCONJ crl-14326 735 8 explanation explanation NOUN crl-14326 735 9 0 0 NUM crl-14326 735 10 . . PUNCT crl-14326 736 1 no no DET crl-14326 736 2 1 1 NUM crl-14326 736 3 . . PUNCT crl-14326 736 4 partly partly ADV crl-14326 736 5 2 2 NUM crl-14326 736 6 . . PUNCT crl-14326 736 7 yes yes INTJ crl-14326 736 8 25 25 NUM crl-14326 736 9 . . PUNCT crl-14326 737 1 zpr9 zpr9 NOUN crl-14326 737 2 - - PUNCT crl-14326 737 3 librarian librarian PROPN crl-14326 737 4 's 's PART crl-14326 737 5 explanation explanation NOUN crl-14326 737 6 were be AUX crl-14326 737 7 clear clear ADJ crl-14326 737 8 0 0 NUM crl-14326 737 9 . . PUNCT crl-14326 738 1 no no DET crl-14326 738 2 338 338 NUM crl-14326 738 3 college college NOUN crl-14326 738 4 & & CCONJ crl-14326 738 5 research research PROPN crl-14326 738 6 libraries library NOUN crl-14326 738 7 july july PROPN crl-14326 738 8 1987 1987 NUM crl-14326 738 9 appendix appendix PROPN crl-14326 738 10 b. b. PROPN crl-14326 738 11 continued continue VERB crl-14326 738 12 1 1 NUM crl-14326 738 13 . . PUNCT crl-14326 738 14 partly partly ADV crl-14326 738 15 2 2 NUM crl-14326 738 16 . . PUNCT crl-14326 738 17 yes yes INTJ crl-14326 738 18 26 26 NUM crl-14326 738 19 . . PUNCT crl-14326 739 1 zpr10 zpr10 NOUN crl-14326 739 2 - - PUNCT crl-14326 739 3 librarian librarian NOUN crl-14326 739 4 appeared appear VERB crl-14326 739 5 knowledgeable knowledgeable ADJ crl-14326 739 6 0 0 NUM crl-14326 739 7 . . PUNCT crl-14326 740 1 no no DET crl-14326 740 2 1 1 NUM crl-14326 740 3 . . PUNCT crl-14326 740 4 partly partly ADV crl-14326 740 5 2 2 NUM crl-14326 740 6 . . PUNCT crl-14326 740 7 yes yes INTJ crl-14326 740 8 27 27 NUM crl-14326 740 9 . . PUNCT crl-14326 741 1 zpr11 zpr11 PROPN crl-14326 741 2 - - PUNCT crl-14326 741 3 librarian librarian PROPN crl-14326 741 4 was be AUX crl-14326 741 5 courteous courteous ADJ crl-14326 741 6 and and CCONJ crl-14326 741 7 considerate considerate ADJ crl-14326 741 8 0 0 NUM crl-14326 741 9 . . PUNCT crl-14326 742 1 no no DET crl-14326 742 2 1 1 NUM crl-14326 742 3 . . PUNCT crl-14326 742 4 partly partly ADV crl-14326 742 5 2 2 NUM crl-14326 742 6 . . PUNCT crl-14326 742 7 yes yes INTJ crl-14326 743 1 28 28 NUM crl-14326 743 2 . . PUNCT crl-14326 744 1 zpr12 zpr12 NOUN crl-14326 744 2 - - PUNCT crl-14326 744 3 librarian librarian NOUN crl-14326 744 4 gave give VERB crl-14326 744 5 enough enough ADJ crl-14326 744 6 time time NOUN crl-14326 744 7 0 0 NUM crl-14326 744 8 . . PUNCT crl-14326 745 1 no no DET crl-14326 745 2 1 1 NUM crl-14326 745 3 . . PUNCT crl-14326 745 4 partly partly ADV crl-14326 745 5 2 2 NUM crl-14326 745 6 . . PUNCT crl-14326 745 7 yes yes INTJ crl-14326 745 8 29 29 NUM crl-14326 745 9 . . PUNCT crl-14326 745 10 totckcd totckcd NOUN crl-14326 745 11 - - PUNCT crl-14326 745 12 range range NOUN crl-14326 745 13 = = NOUN crl-14326 745 14 0 0 NUM crl-14326 745 15 - - SYM crl-14326 745 16 4 4 NUM crl-14326 745 17 total total ADJ crl-14326 745 18 number number NOUN crl-14326 745 19 of of ADP crl-14326 745 20 times time NOUN crl-14326 745 21 patron patron NOUN crl-14326 745 22 or or CCONJ crl-14326 745 23 librarian librarian ADJ crl-14326 745 24 marks mark NOUN crl-14326 745 25 responses response NOUN crl-14326 745 26 indicating indicate VERB crl-14326 745 27 communication communication NOUN crl-14326 745 28 difficulty difficulty NOUN crl-14326 745 29 . . PUNCT crl-14326 746 1 patron patron NOUN crl-14326 746 2 reports report NOUN crl-14326 746 3 : : PUNCT crl-14326 746 4 a. a. NOUN crl-14326 746 5 librarian librarian PROPN crl-14326 746 6 only only ADV crl-14326 746 7 partly partly ADV crl-14326 746 8 or or CCONJ crl-14326 746 9 did do AUX crl-14326 746 10 not not PART crl-14326 746 11 understand understand VERB crl-14326 746 12 what what PRON crl-14326 746 13 was be AUX crl-14326 746 14 wanted want VERB crl-14326 746 15 b. b. PROPN crl-14326 746 16 information information PROPN crl-14326 746 17 was be AUX crl-14326 746 18 what what PRON crl-14326 746 19 i i PRON crl-14326 746 20 asked ask VERB crl-14326 746 21 for for ADP crl-14326 746 22 , , PUNCT crl-14326 746 23 but but CCONJ crl-14326 746 24 not not PART crl-14326 746 25 really really ADV crl-14326 746 26 what what PRON crl-14326 746 27 i i PRON crl-14326 746 28 wanted want VERB crl-14326 746 29 c. c. PROPN crl-14326 746 30 want want VERB crl-14326 746 31 different different ADJ crl-14326 746 32 viewpoint viewpoint NOUN crl-14326 746 33 librarian librarian NOUN crl-14326 746 34 reports report NOUN crl-14326 746 35 : : PUNCT crl-14326 746 36 a. a. NOUN crl-14326 746 37 communication communication NOUN crl-14326 746 38 difficulty difficulty NOUN crl-14326 746 39 or or CCONJ crl-14326 746 40 confused confused ADJ crl-14326 746 41 question question NOUN crl-14326 746 42 30 30 NUM crl-14326 746 43 . . PUNCT crl-14326 747 1 totcklrn totcklrn ADJ crl-14326 747 2 - - PUNCT crl-14326 747 3 total total ADJ crl-14326 747 4 number number NOUN crl-14326 747 5 of of ADP crl-14326 747 6 times time NOUN crl-14326 747 7 patron patron NOUN crl-14326 747 8 checks check NOUN crl-14326 747 9 that that SCONJ crl-14326 747 10 something something PRON crl-14326 747 11 was be AUX crl-14326 747 12 learned learn VERB crl-14326 747 13 about about ADP crl-14326 747 14 library library NOUN crl-14326 747 15 and/ and/ PROPN crl-14326 747 16 or or CCONJ crl-14326 747 17 about about ADP crl-14326 747 18 reference reference NOUN crl-14326 747 19 sources source NOUN crl-14326 747 20 range= range= VERB crl-14326 747 21 0 0 NUM crl-14326 747 22 - - SYM crl-14326 747 23 4 4 NUM crl-14326 747 24 patron patron NOUN crl-14326 747 25 reports report NOUN crl-14326 747 26 learning learn VERB crl-14326 747 27 something something PRON crl-14326 747 28 patron patron NOUN crl-14326 747 29 reports report VERB crl-14326 747 30 learning learn VERB crl-14326 747 31 new new ADJ crl-14326 747 32 about about ADP crl-14326 747 33 the the DET crl-14326 747 34 library library NOUN crl-14326 747 35 reference reference NOUN crl-14326 747 36 sources source NOUN crl-14326 747 37 0 0 NUM crl-14326 747 38 . . PUNCT crl-14326 748 1 no no DET crl-14326 748 2 0 0 NUM crl-14326 748 3 . . PUNCT crl-14326 749 1 no no DET crl-14326 749 2 new new ADJ crl-14326 749 3 sources source NOUN crl-14326 749 4 1 1 NUM crl-14326 749 5 . . NUM crl-14326 749 6 partly partly ADV crl-14326 749 7 1 1 NUM crl-14326 749 8 . . PUNCT crl-14326 749 9 one one NUM crl-14326 749 10 new new ADJ crl-14326 749 11 source source NOUN crl-14326 749 12 2 2 NUM crl-14326 749 13 . . PUNCT crl-14326 749 14 yes yes INTJ crl-14326 749 15 2 2 X crl-14326 749 16 . . NUM crl-14326 749 17 two two NUM crl-14326 749 18 or or CCONJ crl-14326 749 19 more more ADJ crl-14326 749 20 new new ADJ crl-14326 749 21 sources source NOUN crl-14326 749 22 31 31 NUM crl-14326 749 23 . . PUNCT crl-14326 750 1 totc totc PROPN crl-14326 750 2 : : PUNCT crl-14326 750 3 krel krel NOUN crl-14326 750 4 - - PUNCT crl-14326 750 5 total total NOUN crl-14326 750 6 number number NOUN crl-14326 750 7 of of ADP crl-14326 750 8 times time NOUN crl-14326 750 9 patron patron NOUN crl-14326 750 10 checks check VERB crl-14326 750 11 that that PRON crl-14326 750 12 information information NOUN crl-14326 750 13 / / SYM crl-14326 750 14 materials material NOUN crl-14326 750 15 were be AUX crl-14326 750 16 not not PART crl-14326 750 17 relevant relevant ADJ crl-14326 750 18 or or CCONJ crl-14326 750 19 doubtful doubtful ADJ crl-14326 750 20 in in ADP crl-14326 750 21 some some DET crl-14326 750 22 way way NOUN crl-14326 750 23 range= range= NOUN crl-14326 750 24 0 0 NUM crl-14326 750 25 - - SYM crl-14326 750 26 4 4 NUM crl-14326 750 27 a. a. NOUN crl-14326 750 28 not not PART crl-14326 750 29 relevant relevant ADJ crl-14326 750 30 enough enough PROPN crl-14326 750 31 b. b. PROPN crl-14326 750 32 want want VERB crl-14326 750 33 different different ADJ crl-14326 750 34 viewpoint viewpoint NOUN crl-14326 750 35 c. c. PROPN crl-14326 751 1 not not PART crl-14326 751 2 sure sure ADJ crl-14326 751 3 if if SCONJ crl-14326 751 4 information information NOUN crl-14326 751 5 is be AUX crl-14326 751 6 correct correct ADJ crl-14326 751 7 d. d. PROPN crl-14326 751 8 information information NOUN crl-14326 751 9 was be AUX crl-14326 751 10 what what PRON crl-14326 751 11 i i PRON crl-14326 751 12 asked ask VERB crl-14326 751 13 for for ADP crl-14326 751 14 , , PUNCT crl-14326 751 15 but but CCONJ crl-14326 751 16 not not PART crl-14326 751 17 really really ADV crl-14326 751 18 what what PRON crl-14326 751 19 i i PRON crl-14326 751 20 wanted want VERB crl-14326 751 21 32 32 NUM crl-14326 751 22 . . PUNCT crl-14326 752 1 totckpcd totckpcd NOUN crl-14326 752 2 - - PUNCT crl-14326 752 3 total total ADJ crl-14326 752 4 number number NOUN crl-14326 752 5 of of ADP crl-14326 752 6 times time NOUN crl-14326 752 7 patron patron NOUN crl-14326 752 8 checks check NOUN crl-14326 752 9 responses response NOUN crl-14326 752 10 indicating indicate VERB crl-14326 752 11 communication communication NOUN crl-14326 752 12 difficulties difficulty NOUN crl-14326 752 13 range= range= VERB crl-14326 752 14 0 0 NUM crl-14326 752 15 - - SYM crl-14326 752 16 3 3 NUM crl-14326 752 17 a. a. NOUN crl-14326 752 18 librarian librarian NOUN crl-14326 752 19 only only ADV crl-14326 752 20 partly partly ADV crl-14326 752 21 or or CCONJ crl-14326 752 22 did do AUX crl-14326 752 23 not not PART crl-14326 752 24 understand understand VERB crl-14326 752 25 what what PRON crl-14326 752 26 was be AUX crl-14326 752 27 wanted want VERB crl-14326 752 28 b. b. PROPN crl-14326 752 29 information information PROPN crl-14326 752 30 was be AUX crl-14326 752 31 what what PRON crl-14326 752 32 i i PRON crl-14326 752 33 asked ask VERB crl-14326 752 34 for for ADP crl-14326 752 35 , , PUNCT crl-14326 752 36 but but CCONJ crl-14326 752 37 not not PART crl-14326 752 38 really really ADV crl-14326 752 39 what what PRON crl-14326 752 40 i i PRON crl-14326 752 41 wanted want VERB crl-14326 752 42 c. c. PROPN crl-14326 752 43 want want VERB crl-14326 752 44 different different ADJ crl-14326 752 45 viewpoint viewpoint NOUN crl-14326 752 46 33 33 NUM crl-14326 752 47 . . PUNCT crl-14326 753 1 zlrs zlrs NOUN crl-14326 753 2 - - PUNCT crl-14326 753 3 librarian librarian NOUN crl-14326 753 4 and and CCONJ crl-14326 753 5 patron patron NOUN crl-14326 753 6 report report NOUN crl-14326 753 7 whether whether SCONJ crl-14326 753 8 the the DET crl-14326 753 9 librarian librarian NOUN crl-14326 753 10 suggested suggest VERB crl-14326 753 11 and and CCONJ crl-14326 753 12 directed direct VERB crl-14326 753 13 only only ADV crl-14326 753 14 or or CCONJ crl-14326 753 15 helped help VERB crl-14326 753 16 search search VERB crl-14326 753 17 1 1 NUM crl-14326 753 18 . . PUNCT crl-14326 753 19 librarian librarian ADJ crl-14326 753 20 or or CCONJ crl-14326 753 21 patron patron NOUN crl-14326 753 22 report report NOUN crl-14326 753 23 directed direct VERB crl-14326 753 24 and and CCONJ crl-14326 753 25 suggested suggest VERB crl-14326 753 26 only only ADV crl-14326 753 27 2 2 NUM crl-14326 753 28 . . X crl-14326 753 29 librarian librarian ADJ crl-14326 753 30 and and CCONJ crl-14326 753 31 patron patron NOUN crl-14326 753 32 report report NOUN crl-14326 753 33 " " PUNCT crl-14326 753 34 helped help VERB crl-14326 753 35 search search VERB crl-14326 753 36 " " PUNCT crl-14326 753 37 34 34 NUM crl-14326 753 38 . . PUNCT crl-14326 754 1 ag ag NOUN crl-14326 754 2 - - NOUN crl-14326 754 3 number number NOUN crl-14326 754 4 of of ADP crl-14326 754 5 times time NOUN crl-14326 754 6 patron patron NOUN crl-14326 754 7 and and CCONJ crl-14326 754 8 librarian librarian NOUN crl-14326 754 9 agree agree VERB crl-14326 754 10 on on ADP crl-14326 754 11 outcome outcome NOUN crl-14326 754 12 a. a. NOUN crl-14326 754 13 librarian librarian PROPN crl-14326 754 14 and and CCONJ crl-14326 754 15 patron patron NOUN crl-14326 755 1 agree agree VERB crl-14326 755 2 found find VERB crl-14326 755 3 b. b. PROPN crl-14326 755 4 librarian librarian PROPN crl-14326 755 5 and and CCONJ crl-14326 755 6 patron patron NOUN crl-14326 755 7 agree agree VERB crl-14326 755 8 partly partly ADV crl-14326 755 9 found find VERB crl-14326 755 10 c. c. PROPN crl-14326 755 11 librarian librarian PROPN crl-14326 755 12 and and CCONJ crl-14326 755 13 patron patron NOUN crl-14326 755 14 agree agree AUX crl-14326 755 15 not not PART crl-14326 755 16 found find VERB crl-14326 755 17 35 35 NUM crl-14326 755 18 . . PUNCT crl-14326 756 1 totckrns totckrn NOUN crl-14326 756 2 - - PUNCT crl-14326 756 3 total total ADJ crl-14326 756 4 number number NOUN crl-14326 756 5 of of ADP crl-14326 756 6 times time NOUN crl-14326 756 7 patron patron NOUN crl-14326 756 8 checks check NOUN crl-14326 756 9 reasons reason NOUN crl-14326 756 10 not not PART crl-14326 756 11 satisfied satisfied ADJ crl-14326 756 12 range= range= NOUN crl-14326 756 13 0 0 NUM crl-14326 756 14 - - SYM crl-14326 756 15 9 9 NUM crl-14326 756 16 a. a. NOUN crl-14326 756 17 found find VERB crl-14326 756 18 nothing nothing PRON crl-14326 756 19 f. f. NOUN crl-14326 756 20 not not PART crl-14326 756 21 relevant relevant ADJ crl-14326 756 22 enough enough PROPN crl-14326 756 23 b. b. PROPN crl-14326 756 24 not not PART crl-14326 756 25 enough enough ADJ crl-14326 756 26 g. g. PROPN crl-14326 756 27 want want VERB crl-14326 756 28 different different ADJ crl-14326 756 29 viewpoint viewpoint NOUN crl-14326 756 30 c. c. PROPN crl-14326 756 31 need need VERB crl-14326 756 32 more more ADJ crl-14326 756 33 simple simple ADJ crl-14326 756 34 h. h. NOUN crl-14326 756 35 could could AUX crl-14326 756 36 n't not PART crl-14326 756 37 find find VERB crl-14326 756 38 information information NOUN crl-14326 756 39 in in ADP crl-14326 756 40 source source NOUN crl-14326 756 41 d. d. PROPN crl-14326 756 42 toomuch toomuch PROPN crl-14326 756 43 i. i. PROPN crl-14326 756 44 not not PART crl-14326 756 45 sure sure ADJ crl-14326 756 46 if if SCONJ crl-14326 756 47 information information NOUN crl-14326 756 48 given give VERB crl-14326 756 49 me i PRON crl-14326 756 50 is be AUX crl-14326 756 51 correct correct ADJ crl-14326 756 52 e. e. PROPN crl-14326 756 53 need need VERB crl-14326 756 54 more more ADJ crl-14326 756 55 in in ADP crl-14326 756 56 - - PUNCT crl-14326 756 57 depth depth NOUN