id	sid	tid	token	lemma	pos
crl-14689	1	1	college	college	NOUN
crl-14689	1	2	and	and	CCONJ
crl-14689	1	3	research	research	NOUN
crl-14689	1	4	libraries	library	NOUN
crl-14689	1	5	are	be	AUX
crl-14689	1	6	patrons	patron	NOUN
crl-14689	1	7	ready	ready	ADJ
crl-14689	1	8	for	for	ADP
crl-14689	1	9	''	''	PUNCT
crl-14689	1	10	do	do	AUX
crl-14689	1	11	-	-	PUNCT
crl-14689	1	12	it	it	PRON
crl-14689	1	13	-	-	PUNCT
crl-14689	1	14	yourself	yourself	PRON
crl-14689	1	15	''	''	PUNCT
crl-14689	1	16	services	service	NOUN
crl-14689	1	17	?	?	PUNCT
crl-14689	2	1	nancy	nancy	PROPN
crl-14689	2	2	larsen	larsen	PROPN
crl-14689	2	3	helmick	helmick	PROPN
crl-14689	2	4	in	in	ADP
crl-14689	2	5	very	very	ADV
crl-14689	2	6	few	few	ADJ
crl-14689	2	7	libraries	library	NOUN
crl-14689	2	8	does	do	AUX
crl-14689	2	9	funding	funding	NOUN
crl-14689	2	10	increase	increase	VERB
crl-14689	2	11	proportionately	proportionately	ADV
crl-14689	2	12	to	to	ADP
crl-14689	2	13	the	the	DET
crl-14689	2	14	demand	demand	NOUN
crl-14689	2	15	for	for	ADP
crl-14689	2	16	provision	provision	NOUN
crl-14689	2	17	of	of	ADP
crl-14689	2	18	services	service	NOUN
crl-14689	2	19	.	.	PUNCT
crl-14689	3	1	if	if	SCONJ
crl-14689	3	2	,	,	PUNCT
crl-14689	3	3	however	however	ADV
crl-14689	3	4	,	,	PUNCT
crl-14689	3	5	restrictions	restriction	NOUN
crl-14689	3	6	prohibiting	prohibit	VERB
crl-14689	3	7	patrons	patron	NOUN
crl-14689	3	8	from	from	ADP
crl-14689	3	9	accessing	access	VERB
crl-14689	3	10	their	their	PRON
crl-14689	3	11	own	own	ADJ
crl-14689	3	12	files	file	NOUN
crl-14689	3	13	are	be	AUX
crl-14689	3	14	eliminated	eliminate	VERB
crl-14689	3	15	,	,	PUNCT
crl-14689	3	16	enabling	enable	VERB
crl-14689	3	17	them	they	PRON
crl-14689	3	18	to	to	PART
crl-14689	3	19	provide	provide	VERB
crl-14689	3	20	for	for	ADP
crl-14689	3	21	themselves	themselves	PRON
crl-14689	3	22	services	service	NOUN
crl-14689	3	23	formerly	formerly	ADV
crl-14689	3	24	provided	provide	VERB
crl-14689	3	25	by	by	ADP
crl-14689	3	26	library	library	NOUN
crl-14689	3	27	staff	staff	NOUN
crl-14689	3	28	,	,	PUNCT
crl-14689	3	29	will	will	AUX
crl-14689	3	30	they	they	PRON
crl-14689	3	31	willingly	willingly	ADV
crl-14689	3	32	accept	accept	VERB
crl-14689	3	33	the	the	DET
crl-14689	3	34	challenge	challenge	NOUN
crl-14689	3	35	?	?	PUNCT
crl-14689	4	1	in	in	ADP
crl-14689	4	2	fact	fact	NOUN
crl-14689	4	3	,	,	PUNCT
crl-14689	4	4	the	the	DET
crl-14689	4	5	public	public	NOUN
crl-14689	4	6	does	do	AUX
crl-14689	4	7	seem	seem	VERB
crl-14689	4	8	willing	willing	ADJ
crl-14689	4	9	,	,	PUNCT
crl-14689	4	10	even	even	ADV
crl-14689	4	11	enthusiastic	enthusiastic	ADJ
crl-14689	4	12	,	,	PUNCT
crl-14689	4	13	about	about	ADP
crl-14689	4	14	self	self	NOUN
crl-14689	4	15	-	-	PUNCT
crl-14689	4	16	serve	serve	VERB
crl-14689	4	17	features	feature	NOUN
crl-14689	4	18	,	,	PUNCT
crl-14689	4	19	as	as	SCONJ
crl-14689	4	20	evidenced	evidence	VERB
crl-14689	4	21	by	by	ADP
crl-14689	4	22	the	the	DET
crl-14689	4	23	results	result	NOUN
crl-14689	4	24	of	of	ADP
crl-14689	4	25	an	an	DET
crl-14689	4	26	experiment	experiment	NOUN
crl-14689	4	27	in	in	ADP
crl-14689	4	28	which	which	PRON
crl-14689	4	29	the	the	DET
crl-14689	4	30	ohio	ohio	PROPN
crl-14689	4	31	state	state	PROPN
crl-14689	4	32	university	university	PROPN
crl-14689	4	33	libraries	library	NOUN
crl-14689	4	34	'	'	PART
crl-14689	4	35	automated	automate	VERB
crl-14689	4	36	circulation	circulation	NOUN
crl-14689	4	37	and	and	CCONJ
crl-14689	4	38	online	online	ADJ
crl-14689	4	39	catalog	catalog	NOUN
crl-14689	4	40	system	system	NOUN
crl-14689	4	41	was	be	AUX
crl-14689	4	42	programmed	program	VERB
crl-14689	4	43	to	to	PART
crl-14689	4	44	accept	accept	VERB
crl-14689	4	45	patron	patron	NOUN
crl-14689	4	46	-	-	PUNCT
crl-14689	4	47	initiated	initiate	VERB
crl-14689	4	48	renewal	renewal	NOUN
crl-14689	4	49	and	and	CCONJ
crl-14689	4	50	save	save	VERB
crl-14689	4	51	commands	command	NOUN
crl-14689	4	52	from	from	ADP
crl-14689	4	53	library	library	NOUN
crl-14689	4	54	-	-	PUNCT
crl-14689	4	55	housed	house	VERB
crl-14689	4	56	and	and	CCONJ
crl-14689	4	57	dial	dial	NOUN
crl-14689	4	58	-	-	PUNCT
crl-14689	4	59	access	access	NOUN
crl-14689	4	60	terminals	terminal	NOUN
crl-14689	4	61	.	.	PUNCT
crl-14689	5	1	attempting	attempt	VERB
crl-14689	5	2	to	to	PART
crl-14689	5	3	forestall	forestall	VERB
crl-14689	5	4	problems	problem	NOUN
crl-14689	5	5	before	before	SCONJ
crl-14689	5	6	they	they	PRON
crl-14689	5	7	were	be	AUX
crl-14689	5	8	created	create	VERB
crl-14689	5	9	was	be	AUX
crl-14689	5	10	essential	essential	ADJ
crl-14689	5	11	to	to	ADP
crl-14689	5	12	the	the	DET
crl-14689	5	13	planning	planning	NOUN
crl-14689	5	14	,	,	PUNCT
crl-14689	5	15	and	and	CCONJ
crl-14689	5	16	the	the	DET
crl-14689	5	17	methods	method	NOUN
crl-14689	5	18	used	use	VERB
crl-14689	5	19	are	be	AUX
crl-14689	5	20	applicable	applicable	ADJ
crl-14689	5	21	to	to	ADP
crl-14689	5	22	other	other	ADJ
crl-14689	5	23	libraries	library	NOUN
crl-14689	5	24	considering	consider	VERB
crl-14689	5	25	such	such	ADJ
crl-14689	5	26	enhancements	enhancement	NOUN
crl-14689	5	27	.	.	PUNCT
crl-14689	6	1	requently	requently	ADV
crl-14689	6	2	the	the	DET
crl-14689	6	3	strongest	strong	ADJ
crl-14689	6	4	opposition	opposition	NOUN
crl-14689	6	5	to	to	PART
crl-14689	6	6	change	change	NOUN
crl-14689	6	7	comes	come	VERB
crl-14689	6	8	from	from	ADP
crl-14689	6	9	within	within	ADP
crl-14689	6	10	the	the	DET
crl-14689	6	11	institution	institution	NOUN
crl-14689	6	12	or	or	CCONJ
crl-14689	6	13	organization	organization	NOUN
crl-14689	6	14	being	be	AUX
crl-14689	6	15	changed	change	VERB
crl-14689	6	16	.	.	PUNCT
crl-14689	7	1	in	in	ADP
crl-14689	7	2	libraries	library	NOUN
crl-14689	7	3	,	,	PUNCT
crl-14689	7	4	practices	practice	NOUN
crl-14689	7	5	and	and	CCONJ
crl-14689	7	6	policies	policy	NOUN
crl-14689	7	7	have	have	AUX
crl-14689	7	8	rarely	rarely	ADV
crl-14689	7	9	changed	change	VERB
crl-14689	7	10	without	without	ADP
crl-14689	7	11	dissension	dissension	NOUN
crl-14689	7	12	.	.	PUNCT
crl-14689	8	1	a	a	DET
crl-14689	8	2	long	long	ADJ
crl-14689	8	3	debate	debate	NOUN
crl-14689	8	4	,	,	PUNCT
crl-14689	8	5	for	for	ADP
crl-14689	8	6	example	example	NOUN
crl-14689	8	7	,	,	PUNCT
crl-14689	8	8	raged	rage	VERB
crl-14689	8	9	over	over	ADP
crl-14689	8	10	whether	whether	SCONJ
crl-14689	8	11	the	the	DET
crl-14689	8	12	public	public	NOUN
crl-14689	8	13	should	should	AUX
crl-14689	8	14	have	have	AUX
crl-14689	8	15	direct	direct	ADJ
crl-14689	8	16	access	access	NOUN
crl-14689	8	17	to	to	ADP
crl-14689	8	18	library	library	NOUN
crl-14689	8	19	materials	material	NOUN
crl-14689	8	20	.	.	PUNCT
crl-14689	9	1	critics	critic	NOUN
crl-14689	9	2	of	of	ADP
crl-14689	9	3	this	this	DET
crl-14689	9	4	idea	idea	NOUN
crl-14689	9	5	,	,	PUNCT
crl-14689	9	6	most	most	ADV
crl-14689	9	7	notably	notably	ADV
crl-14689	9	8	melvil	melvil	ADJ
crl-14689	9	9	dewey	dewey	NOUN
crl-14689	9	10	,	,	PUNCT
crl-14689	9	11	feared	fear	VERB
crl-14689	9	12	the	the	DET
crl-14689	9	13	possible	possible	ADJ
crl-14689	9	14	chaos	chaos	NOUN
crl-14689	9	15	and	and	CCONJ
crl-14689	9	16	potential	potential	ADJ
crl-14689	9	17	thievery	thievery	NOUN
crl-14689	9	18	.	.	PUNCT
crl-14689	10	1	despite	despite	SCONJ
crl-14689	10	2	fears	fear	NOUN
crl-14689	10	3	of	of	ADP
crl-14689	10	4	anarchy	anarchy	NOUN
crl-14689	10	5	and	and	CCONJ
crl-14689	10	6	pandemonium	pandemonium	NOUN
crl-14689	10	7	,	,	PUNCT
crl-14689	10	8	the	the	DET
crl-14689	10	9	shelves	shelf	NOUN
crl-14689	10	10	of	of	ADP
crl-14689	10	11	the	the	DET
crl-14689	10	12	cleveland	cleveland	PROPN
crl-14689	10	13	public	public	PROPN
crl-14689	10	14	library	library	NOUN
crl-14689	10	15	were	be	AUX
crl-14689	10	16	opened	open	VERB
crl-14689	10	17	as	as	ADV
crl-14689	10	18	early	early	ADV
crl-14689	10	19	as	as	ADP
crl-14689	10	20	1890	1890	NUM
crl-14689	10	21	by	by	ADP
crl-14689	10	22	librarian	librarian	PROPN
crl-14689	10	23	william	william	PROPN
crl-14689	10	24	howard	howard	PROPN
crl-14689	10	25	brett	brett	PROPN
crl-14689	10	26	,	,	PUNCT
crl-14689	10	27	who	who	PRON
crl-14689	10	28	feared	fear	VERB
crl-14689	10	29	a	a	DET
crl-14689	10	30	dishonest	dishonest	ADJ
crl-14689	10	31	public	public	NOUN
crl-14689	10	32	less	less	ADJ
crl-14689	10	33	than	than	ADP
crl-14689	10	34	the	the	DET
crl-14689	10	35	limitations	limitation	NOUN
crl-14689	10	36	imposed	impose	VERB
crl-14689	10	37	by	by	ADP
crl-14689	10	38	keeping	keep	VERB
crl-14689	10	39	people	people	NOUN
crl-14689	10	40	away	away	ADV
crl-14689	10	41	from	from	ADP
crl-14689	10	42	books	book	NOUN
crl-14689	10	43	.	.	PUNCT
crl-14689	11	1	with	with	ADP
crl-14689	11	2	a	a	DET
crl-14689	11	3	belief	belief	NOUN
crl-14689	11	4	in	in	ADP
crl-14689	11	5	the	the	DET
crl-14689	11	6	basic	basic	ADJ
crl-14689	11	7	integrity	integrity	NOUN
crl-14689	11	8	of	of	ADP
crl-14689	11	9	the	the	DET
crl-14689	11	10	public	public	NOUN
crl-14689	11	11	,	,	PUNCT
crl-14689	11	12	he	he	PRON
crl-14689	11	13	countered	counter	VERB
crl-14689	11	14	critical	critical	ADJ
crl-14689	11	15	arguments	argument	NOUN
crl-14689	11	16	with	with	ADP
crl-14689	11	17	the	the	DET
crl-14689	11	18	promise	promise	NOUN
crl-14689	11	19	of	of	ADP
crl-14689	11	20	better	well	ADJ
crl-14689	11	21	service	service	NOUN
crl-14689	11	22	.	.	PUNCT
crl-14689	12	1	after	after	SCONJ
crl-14689	12	2	shelves	shelf	NOUN
crl-14689	12	3	were	be	AUX
crl-14689	12	4	opened	open	VERB
crl-14689	12	5	,	,	PUNCT
crl-14689	12	6	not	not	PART
crl-14689	12	7	only	only	ADV
crl-14689	12	8	were	be	AUX
crl-14689	12	9	long	long	ADJ
crl-14689	12	10	waits	wait	NOUN
crl-14689	12	11	eliminated	eliminate	VERB
crl-14689	12	12	,	,	PUNCT
crl-14689	12	13	but	but	CCONJ
crl-14689	12	14	fewer	few	ADJ
crl-14689	12	15	books	book	NOUN
crl-14689	12	16	were	be	AUX
crl-14689	12	17	lost	lose	VERB
crl-14689	12	18	and	and	CCONJ
crl-14689	12	19	circulation	circulation	NOUN
crl-14689	12	20	increased	increase	VERB
crl-14689	12	21	as	as	ADV
crl-14689	12	22	much	much	ADJ
crl-14689	12	23	as	as	ADP
crl-14689	12	24	44	44	NUM
crl-14689	12	25	%	%	NOUN
crl-14689	12	26	despite	despite	SCONJ
crl-14689	12	27	a	a	DET
crl-14689	12	28	reduction	reduction	NOUN
crl-14689	12	29	of	of	ADP
crl-14689	12	30	staff.l	staff.l	ADV
crl-14689	12	31	such	such	ADJ
crl-14689	12	32	improvements	improvement	NOUN
crl-14689	12	33	to	to	ADP
crl-14689	12	34	service	service	NOUN
crl-14689	12	35	were	be	AUX
crl-14689	12	36	the	the	DET
crl-14689	12	37	primary	primary	ADJ
crl-14689	12	38	goals	goal	NOUN
crl-14689	12	39	the	the	DET
crl-14689	12	40	ohio	ohio	PROPN
crl-14689	12	41	state	state	PROPN
crl-14689	12	42	university	university	PROPN
crl-14689	12	43	libraries	library	NOUN
crl-14689	12	44	(	(	PUNCT
crl-14689	12	45	osul	osul	NOUN
crl-14689	12	46	)	)	PUNCT
crl-14689	12	47	sought	seek	VERB
crl-14689	12	48	to	to	PART
crl-14689	12	49	attain	attain	VERB
crl-14689	12	50	in	in	ADP
crl-14689	12	51	1970	1970	NUM
crl-14689	12	52	,	,	PUNCT
crl-14689	12	53	when	when	SCONJ
crl-14689	12	54	the	the	DET
crl-14689	12	55	stacks	stack	NOUN
crl-14689	12	56	were	be	AUX
crl-14689	12	57	opened	open	VERB
crl-14689	12	58	to	to	ADP
crl-14689	12	59	the	the	DET
crl-14689	12	60	entire	entire	ADJ
crl-14689	12	61	university	university	NOUN
crl-14689	12	62	community	community	NOUN
crl-14689	12	63	and	and	CCONJ
crl-14689	12	64	the	the	DET
crl-14689	12	65	library	library	NOUN
crl-14689	12	66	control	control	NOUN
crl-14689	12	67	system	system	NOUN
crl-14689	12	68	(	(	PUNCT
crl-14689	12	69	lcs	lcs	NOUN
crl-14689	12	70	)	)	PUNCT
crl-14689	12	71	,	,	PUNCT
crl-14689	12	72	the	the	DET
crl-14689	12	73	automated	automate	VERB
crl-14689	12	74	circulation	circulation	NOUN
crl-14689	12	75	and	and	CCONJ
crl-14689	12	76	online	online	ADJ
crl-14689	12	77	catalog	catalog	NOUN
crl-14689	12	78	system	system	NOUN
crl-14689	12	79	,	,	PUNCT
crl-14689	12	80	was	be	AUX
crl-14689	12	81	introduced	introduce	VERB
crl-14689	12	82	.	.	PUNCT
crl-14689	13	1	patrons	patron	NOUN
crl-14689	13	2	were	be	AUX
crl-14689	13	3	invited	invite	VERB
crl-14689	13	4	to	to	PART
crl-14689	13	5	search	search	VERB
crl-14689	13	6	the	the	DET
crl-14689	13	7	university	university	NOUN
crl-14689	13	8	libraries	library	NOUN
crl-14689	13	9	'	'	PART
crl-14689	13	10	holdings	holding	NOUN
crl-14689	13	11	for	for	ADP
crl-14689	13	12	authors	author	NOUN
crl-14689	13	13	,	,	PUNCT
crl-14689	13	14	titles	title	NOUN
crl-14689	13	15	,	,	PUNCT
crl-14689	13	16	or	or	CCONJ
crl-14689	13	17	subjects	subject	NOUN
crl-14689	13	18	,	,	PUNCT
crl-14689	13	19	using	use	VERB
crl-14689	13	20	public	public	ADJ
crl-14689	13	21	terminals	terminal	NOUN
crl-14689	13	22	located	locate	VERB
crl-14689	13	23	in	in	ADP
crl-14689	13	24	the	the	DET
crl-14689	13	25	main	main	ADJ
crl-14689	13	26	library	library	NOUN
crl-14689	13	27	and	and	CCONJ
crl-14689	13	28	each	each	PRON
crl-14689	13	29	of	of	ADP
crl-14689	13	30	the	the	DET
crl-14689	13	31	department	department	NOUN
crl-14689	13	32	libraries	librarie	VERB
crl-14689	13	33	beginning	begin	VERB
crl-14689	13	34	in	in	ADP
crl-14689	13	35	1974	1974	NUM
crl-14689	13	36	.	.	PUNCT
crl-14689	14	1	in	in	ADP
crl-14689	14	2	1980	1980	NUM
crl-14689	14	3	,	,	PUNCT
crl-14689	14	4	users	user	NOUN
crl-14689	14	5	with	with	ADP
crl-14689	14	6	home	home	NOUN
crl-14689	14	7	or	or	CCONJ
crl-14689	14	8	office	office	NOUN
crl-14689	14	9	computers	computer	NOUN
crl-14689	14	10	and	and	CCONJ
crl-14689	14	11	modems	modem	NOUN
crl-14689	14	12	began	begin	VERB
crl-14689	14	13	to	to	PART
crl-14689	14	14	request	request	VERB
crl-14689	14	15	dial	dial	NOUN
crl-14689	14	16	access	access	NOUN
crl-14689	14	17	to	to	ADP
crl-14689	14	18	lcs	lcs	NOUN
crl-14689	14	19	.	.	PUNCT
crl-14689	15	1	the	the	DET
crl-14689	15	2	complete	complete	ADJ
crl-14689	15	3	holdings	holding	NOUN
crl-14689	15	4	file	file	NOUN
crl-14689	15	5	,	,	PUNCT
crl-14689	15	6	eventually	eventually	ADV
crl-14689	15	7	to	to	PART
crl-14689	15	8	include	include	VERB
crl-14689	15	9	order	order	NOUN
crl-14689	15	10	and	and	CCONJ
crl-14689	15	11	processing	processing	NOUN
crl-14689	15	12	records	record	NOUN
crl-14689	15	13	,	,	PUNCT
crl-14689	15	14	was	be	AUX
crl-14689	15	15	accessible	accessible	ADJ
crl-14689	15	16	to	to	ADP
crl-14689	15	17	patrons	patron	NOUN
crl-14689	15	18	using	use	VERB
crl-14689	15	19	either	either	CCONJ
crl-14689	15	20	public	public	ADJ
crl-14689	15	21	or	or	CCONJ
crl-14689	15	22	personal	personal	ADJ
crl-14689	15	23	computer	computer	NOUN
crl-14689	15	24	terminals	terminal	NOUN
crl-14689	15	25	,	,	PUNCT
crl-14689	15	26	·	·	PUNCT
crl-14689	15	27	nancy	nancy	PROPN
crl-14689	15	28	larsen	larsen	PROPN
crl-14689	15	29	helmick	helmick	PROPN
crl-14689	15	30	is	be	AUX
crl-14689	15	31	library	library	NOUN
crl-14689	15	32	associate	associate	NOUN
crl-14689	15	33	at	at	ADP
crl-14689	15	34	the	the	DET
crl-14689	15	35	ohio	ohio	PROPN
crl-14689	15	36	state	state	PROPN
crl-14689	15	37	university	university	PROPN
crl-14689	15	38	libraries	library	NOUN
crl-14689	15	39	,	,	PUNCT
crl-14689	15	40	columbus	columbus	PROPN
crl-14689	15	41	,	,	PUNCT
crl-14689	15	42	ohio	ohio	PROPN
crl-14689	15	43	43210	43210	NUM
crl-14689	15	44	.	.	PUNCT
crl-14689	16	1	the	the	DET
crl-14689	16	2	author	author	NOUN
crl-14689	16	3	wishes	wish	VERB
crl-14689	16	4	to	to	PART
crl-14689	16	5	express	express	VERB
crl-14689	16	6	appreciation	appreciation	NOUN
crl-14689	16	7	to	to	ADP
crl-14689	16	8	the	the	DET
crl-14689	16	9	following	following	NOUN
crl-14689	16	10	:	:	PUNCT
crl-14689	16	11	professors	professor	NOUN
crl-14689	16	12	jennifer	jennifer	VERB
crl-14689	16	13	kuehn	kuehn	NOUN
crl-14689	16	14	,	,	PUNCT
crl-14689	16	15	susan	susan	PROPN
crl-14689	16	16	logan	logan	VERB
crl-14689	16	17	,	,	PUNCT
crl-14689	16	18	and	and	CCONJ
crl-14689	16	19	nancyanne	nancyanne	PROPN
crl-14689	16	20	o'hanlon	o'hanlon	PROPN
crl-14689	16	21	of	of	ADP
crl-14689	16	22	the	the	DET
crl-14689	16	23	ohio	ohio	PROPN
crl-14689	16	24	state	state	PROPN
crl-14689	16	25	university	university	PROPN
crl-14689	16	26	libraries	library	NOUN
crl-14689	16	27	,	,	PUNCT
crl-14689	16	28	and	and	CCONJ
crl-14689	16	29	keith	keith	PROPN
crl-14689	16	30	m.	m.	PROPN
crl-14689	16	31	kilty	kilty	PROPN
crl-14689	16	32	of	of	ADP
crl-14689	16	33	the	the	DET
crl-14689	16	34	ohio	ohio	PROPN
crl-14689	16	35	state	state	PROPN
crl-14689	16	36	university	university	PROPN
crl-14689	16	37	college	college	PROPN
crl-14689	16	38	of	of	ADP
crl-14689	16	39	social	social	ADJ
crl-14689	16	40	work	work	NOUN
crl-14689	16	41	.	.	PUNCT
crl-14689	17	1	44	44	NUM
crl-14689	17	2	but	but	CCONJ
crl-14689	17	3	access	access	NOUN
crl-14689	17	4	to	to	ADP
crl-14689	17	5	circulation	circulation	NOUN
crl-14689	17	6	functions	function	NOUN
crl-14689	17	7	was	be	AUX
crl-14689	17	8	restricted	restrict	VERB
crl-14689	17	9	to	to	ADP
crl-14689	17	10	staff	staff	NOUN
crl-14689	17	11	terminals	terminal	NOUN
crl-14689	17	12	.	.	PUNCT
crl-14689	18	1	patrons	patron	NOUN
crl-14689	18	2	were	be	AUX
crl-14689	18	3	encouraged	encourage	VERB
crl-14689	18	4	to	to	PART
crl-14689	18	5	request	request	VERB
crl-14689	18	6	a	a	DET
crl-14689	18	7	"	"	PUNCT
crl-14689	18	8	save	save	NOUN
crl-14689	18	9	"	"	PUNCT
crl-14689	18	10	(	(	PUNCT
crl-14689	18	11	a	a	DET
crl-14689	18	12	term	term	NOUN
crl-14689	18	13	synonymous	synonymous	ADJ
crl-14689	18	14	with	with	ADP
crl-14689	18	15	"	"	PUNCT
crl-14689	18	16	hold	hold	NOUN
crl-14689	18	17	"	"	PUNCT
crl-14689	18	18	at	at	ADP
crl-14689	18	19	osul	osul	NOUN
crl-14689	18	20	)	)	PUNCT
crl-14689	18	21	for	for	ADP
crl-14689	18	22	items	item	NOUN
crl-14689	18	23	in	in	ADP
crl-14689	18	24	circulation	circulation	NOUN
crl-14689	18	25	,	,	PUNCT
crl-14689	18	26	but	but	CCONJ
crl-14689	18	27	doing	do	VERB
crl-14689	18	28	so	so	ADV
crl-14689	18	29	required	require	VERB
crl-14689	18	30	assistance	assistance	NOUN
crl-14689	18	31	from	from	ADP
crl-14689	18	32	library	library	NOUN
crl-14689	18	33	staff	staff	NOUN
crl-14689	18	34	,	,	PUNCT
crl-14689	18	35	either	either	CCONJ
crl-14689	18	36	at	at	ADP
crl-14689	18	37	a	a	DET
crl-14689	18	38	circulation	circulation	NOUN
crl-14689	18	39	desk	desk	NOUN
crl-14689	18	40	or	or	CCONJ
crl-14689	18	41	via	via	ADP
crl-14689	18	42	the	the	DET
crl-14689	18	43	libraries	library	NOUN
crl-14689	18	44	'	'	PART
crl-14689	18	45	telephone	telephone	NOUN
crl-14689	18	46	center	center	NOUN
crl-14689	18	47	,	,	PUNCT
crl-14689	18	48	where	where	SCONJ
crl-14689	18	49	callers	caller	NOUN
crl-14689	18	50	often	often	ADV
crl-14689	18	51	encountered	encounter	VERB
crl-14689	18	52	a	a	DET
crl-14689	18	53	queue	queue	NOUN
crl-14689	18	54	or	or	CCONJ
crl-14689	18	55	a	a	DET
crl-14689	18	56	busy	busy	ADJ
crl-14689	18	57	signal	signal	NOUN
crl-14689	18	58	.	.	PUNCT
crl-14689	19	1	one	one	NUM
crl-14689	19	2	reason	reason	NOUN
crl-14689	19	3	for	for	ADP
crl-14689	19	4	the	the	DET
crl-14689	19	5	difficulty	difficulty	NOUN
crl-14689	19	6	in	in	ADP
crl-14689	19	7	reaching	reach	VERB
crl-14689	19	8	the	the	DET
crl-14689	19	9	telephone	telephone	NOUN
crl-14689	19	10	center	center	NOUN
crl-14689	19	11	was	be	AUX
crl-14689	19	12	that	that	SCONJ
crl-14689	19	13	patrons	patron	NOUN
crl-14689	19	14	were	be	AUX
crl-14689	19	15	also	also	ADV
crl-14689	19	16	trying	try	VERB
crl-14689	19	17	to	to	PART
crl-14689	19	18	renew	renew	VERB
crl-14689	19	19	books	book	NOUN
crl-14689	19	20	.	.	PUNCT
crl-14689	20	1	patrons	patron	NOUN
crl-14689	20	2	are	be	AUX
crl-14689	20	3	permitted	permit	VERB
crl-14689	20	4	to	to	PART
crl-14689	20	5	renew	renew	VERB
crl-14689	20	6	books	book	NOUN
crl-14689	20	7	an	an	DET
crl-14689	20	8	unlimited	unlimited	ADJ
crl-14689	20	9	number	number	NOUN
crl-14689	20	10	of	of	ADP
crl-14689	20	11	times	time	NOUN
crl-14689	20	12	,	,	PUNCT
crl-14689	20	13	but	but	CCONJ
crl-14689	20	14	are	be	AUX
crl-14689	20	15	accountable	accountable	ADJ
crl-14689	20	16	for	for	ADP
crl-14689	20	17	maintaining	maintain	VERB
crl-14689	20	18	a	a	DET
crl-14689	20	19	current	current	ADJ
crl-14689	20	20	renewal	renewal	NOUN
crl-14689	20	21	status	status	NOUN
crl-14689	20	22	to	to	PART
crl-14689	20	23	avoid	avoid	VERB
crl-14689	20	24	penalties	penalty	NOUN
crl-14689	20	25	for	for	ADP
crl-14689	20	26	long	long	ADJ
crl-14689	20	27	-	-	PUNCT
crl-14689	20	28	overdue	overdue	ADJ
crl-14689	20	29	materials	material	NOUN
crl-14689	20	30	.	.	PUNCT
crl-14689	21	1	since	since	SCONJ
crl-14689	21	2	all	all	DET
crl-14689	21	3	circulation	circulation	NOUN
crl-14689	21	4	functions	function	NOUN
crl-14689	21	5	were	be	AUX
crl-14689	21	6	suppressed	suppress	VERB
crl-14689	21	7	at	at	ADP
crl-14689	21	8	public	public	ADJ
crl-14689	21	9	terminals	terminal	NOUN
crl-14689	21	10	,	,	PUNCT
crl-14689	21	11	patrons	patron	NOUN
crl-14689	21	12	also	also	ADV
crl-14689	21	13	needed	need	VERB
crl-14689	21	14	staff	staff	NOUN
crl-14689	21	15	assistance	assistance	NOUN
crl-14689	21	16	to	to	PART
crl-14689	21	17	fulfill	fulfill	VERB
crl-14689	21	18	this	this	DET
crl-14689	21	19	obligation	obligation	NOUN
crl-14689	21	20	.	.	PUNCT
crl-14689	22	1	osul	osul	PROPN
crl-14689	22	2	decided	decide	VERB
crl-14689	22	3	to	to	PART
crl-14689	22	4	allow	allow	VERB
crl-14689	22	5	the	the	DET
crl-14689	22	6	public	public	NOUN
crl-14689	22	7	to	to	PART
crl-14689	22	8	enter	enter	VERB
crl-14689	22	9	their	their	PRON
crl-14689	22	10	own	own	ADJ
crl-14689	22	11	renewal	renewal	NOUN
crl-14689	22	12	and	and	CCONJ
crl-14689	22	13	save	save	VERB
crl-14689	22	14	transactions	transaction	NOUN
crl-14689	22	15	on	on	ADP
crl-14689	22	16	a	a	DET
crl-14689	22	17	trial	trial	NOUN
crl-14689	22	18	basis	basis	NOUN
crl-14689	22	19	.	.	PUNCT
crl-14689	23	1	like	like	ADP
crl-14689	23	2	many	many	ADJ
crl-14689	23	3	university	university	NOUN
crl-14689	23	4	libraries	library	NOUN
crl-14689	23	5	,	,	PUNCT
crl-14689	23	6	osul	osul	NOUN
crl-14689	23	7	perpetually	perpetually	ADV
crl-14689	23	8	operates	operate	VERB
crl-14689	23	9	on	on	ADP
crl-14689	23	10	a	a	DET
crl-14689	23	11	less	less	ADJ
crl-14689	23	12	than	than	ADP
crl-14689	23	13	ideal	ideal	ADJ
crl-14689	23	14	budget	budget	NOUN
crl-14689	23	15	,	,	PUNCT
crl-14689	23	16	trying	try	VERB
crl-14689	23	17	to	to	PART
crl-14689	23	18	do	do	VERB
crl-14689	23	19	more	more	ADJ
crl-14689	23	20	with	with	ADP
crl-14689	23	21	less	less	ADJ
crl-14689	23	22	.	.	PUNCT
crl-14689	24	1	at	at	ADP
crl-14689	24	2	circulation	circulation	NOUN
crl-14689	24	3	desks	desk	NOUN
crl-14689	24	4	,	,	PUNCT
crl-14689	24	5	where	where	SCONJ
crl-14689	24	6	the	the	DET
crl-14689	24	7	day	day	NOUN
crl-14689	24	8	-	-	PUNCT
crl-14689	24	9	to	to	ADP
crl-14689	24	10	-	-	PUNCT
crl-14689	24	11	day	day	NOUN
crl-14689	24	12	operations	operation	NOUN
crl-14689	24	13	already	already	ADV
crl-14689	24	14	taxed	tax	VERB
crl-14689	24	15	the	the	DET
crl-14689	24	16	available	available	ADJ
crl-14689	24	17	staff	staff	NOUN
crl-14689	24	18	,	,	PUNCT
crl-14689	24	19	the	the	DET
crl-14689	24	20	influx	influx	NOUN
crl-14689	24	21	of	of	ADP
crl-14689	24	22	calls	call	NOUN
crl-14689	24	23	generated	generate	VERB
crl-14689	24	24	by	by	ADP
crl-14689	24	25	the	the	DET
crl-14689	24	26	overdue	overdue	ADJ
crl-14689	24	27	notice	notice	NOUN
crl-14689	24	28	mailings	mailing	NOUN
crl-14689	24	29	produced	produce	VERB
crl-14689	24	30	an	an	DET
crl-14689	24	31	even	even	ADV
crl-14689	24	32	greater	great	ADJ
crl-14689	24	33	workload	workload	NOUN
crl-14689	24	34	.	.	PUNCT
crl-14689	25	1	the	the	DET
crl-14689	25	2	telephone	telephone	NOUN
crl-14689	25	3	center	center	NOUN
crl-14689	25	4	,	,	PUNCT
crl-14689	25	5	limited	limit	VERB
crl-14689	25	6	by	by	ADP
crl-14689	25	7	the	the	DET
crl-14689	25	8	number	number	NOUN
crl-14689	25	9	of	of	ADP
crl-14689	25	10	staff	staff	NOUN
crl-14689	25	11	who	who	PRON
crl-14689	25	12	could	could	AUX
crl-14689	25	13	answer	answer	VERB
crl-14689	25	14	the	the	DET
crl-14689	25	15	phones	phone	NOUN
crl-14689	25	16	,	,	PUNCT
crl-14689	25	17	had	have	VERB
crl-14689	25	18	an	an	DET
crl-14689	25	19	alarmingly	alarmingly	ADV
crl-14689	25	20	high	high	ADJ
crl-14689	25	21	number	number	NOUN
crl-14689	25	22	of	of	ADP
crl-14689	25	23	abandoned	abandon	VERB
crl-14689	25	24	calls	call	NOUN
crl-14689	25	25	,	,	PUNCT
crl-14689	25	26	with	with	ADP
crl-14689	25	27	many	many	ADJ
crl-14689	25	28	patrons	patron	NOUN
crl-14689	25	29	hanging	hang	VERB
crl-14689	25	30	up	up	ADP
crl-14689	25	31	in	in	ADP
crl-14689	25	32	frustration	frustration	NOUN
crl-14689	25	33	before	before	SCONJ
crl-14689	25	34	the	the	DET
crl-14689	25	35	staff	staff	NOUN
crl-14689	25	36	could	could	AUX
crl-14689	25	37	provide	provide	VERB
crl-14689	25	38	any	any	DET
crl-14689	25	39	service	service	NOUN
crl-14689	25	40	.	.	PUNCT
crl-14689	26	1	to	to	PART
crl-14689	26	2	maintain	maintain	VERB
crl-14689	26	3	the	the	DET
crl-14689	26	4	convenient	convenient	ADJ
crl-14689	26	5	service	service	NOUN
crl-14689	26	6	desired	desire	VERB
crl-14689	26	7	by	by	ADP
crl-14689	26	8	the	the	DET
crl-14689	26	9	public	public	NOUN
crl-14689	26	10	without	without	ADP
crl-14689	26	11	diminishing	diminish	VERB
crl-14689	26	12	quality	quality	NOUN
crl-14689	26	13	of	of	ADP
crl-14689	26	14	service	service	NOUN
crl-14689	26	15	,	,	PUNCT
crl-14689	26	16	the	the	DET
crl-14689	26	17	libraries	library	NOUN
crl-14689	26	18	needed	need	VERB
crl-14689	26	19	either	either	CCONJ
crl-14689	26	20	to	to	PART
crl-14689	26	21	increase	increase	VERB
crl-14689	26	22	staffing	staffing	NOUN
crl-14689	26	23	,	,	PUNCT
crl-14689	26	24	equipment	equipment	NOUN
crl-14689	26	25	,	,	PUNCT
crl-14689	26	26	and	and	CCONJ
crl-14689	26	27	telephone	telephone	NOUN
crl-14689	26	28	lines	line	NOUN
crl-14689	26	29	or	or	CCONJ
crl-14689	26	30	to	to	PART
crl-14689	26	31	create	create	VERB
crl-14689	26	32	another	another	DET
crl-14689	26	33	solution	solution	NOUN
crl-14689	26	34	.	.	PUNCT
crl-14689	27	1	choosing	choose	VERB
crl-14689	27	2	the	the	DET
crl-14689	27	3	latter	latter	ADJ
crl-14689	27	4	option	option	NOUN
crl-14689	27	5	,	,	PUNCT
crl-14689	27	6	osul	osul	NOUN
crl-14689	27	7	decided	decide	VERB
crl-14689	27	8	to	to	PART
crl-14689	27	9	allow	allow	VERB
crl-14689	27	10	the	the	DET
crl-14689	27	11	public	public	NOUN
crl-14689	27	12	to	to	PART
crl-14689	27	13	enter	enter	VERB
crl-14689	27	14	their	their	PRON
crl-14689	27	15	own	own	ADJ
crl-14689	27	16	renewal	renewal	NOUN
crl-14689	27	17	and	and	CCONJ
crl-14689	27	18	save	save	VERB
crl-14689	27	19	transactions	transaction	NOUN
crl-14689	27	20	on	on	ADP
crl-14689	27	21	a	a	DET
crl-14689	27	22	trial	trial	NOUN
crl-14689	27	23	basis	basis	NOUN
crl-14689	27	24	.	.	PUNCT
crl-14689	28	1	assuming	assume	VERB
crl-14689	28	2	patrons	patron	NOUN
crl-14689	28	3	would	would	AUX
crl-14689	28	4	be	be	AUX
crl-14689	28	5	willing	willing	ADJ
crl-14689	28	6	to	to	PART
crl-14689	28	7	do	do	VERB
crl-14689	28	8	so	so	ADV
crl-14689	28	9	,	,	PUNCT
crl-14689	28	10	and	and	CCONJ
crl-14689	28	11	these	these	DET
crl-14689	28	12	options	option	NOUN
crl-14689	28	13	could	could	AUX
crl-14689	28	14	be	be	AUX
crl-14689	28	15	presented	present	VERB
crl-14689	28	16	without	without	ADP
crl-14689	28	17	an	an	DET
crl-14689	28	18	overwhelming	overwhelming	ADJ
crl-14689	28	19	collection	collection	NOUN
crl-14689	28	20	of	of	ADP
crl-14689	28	21	choices	choice	NOUN
crl-14689	28	22	and	and	CCONJ
crl-14689	28	23	documents	document	NOUN
crl-14689	28	24	,	,	PUNCT
crl-14689	28	25	how	how	SCONJ
crl-14689	28	26	might	might	AUX
crl-14689	28	27	they	they	PRON
crl-14689	28	28	"	"	PUNCT
crl-14689	28	29	do	do	VERB
crl-14689	28	30	-	-	PUNCT
crl-14689	28	31	it	it	PRON
crl-14689	28	32	-	-	PUNCT
crl-14689	28	33	yourself	yourself	PRON
crl-14689	28	34	''	''	PUNCT
crl-14689	28	35	services	service	NOUN
crl-14689	28	36	45	45	NUM
crl-14689	28	37	respond	respond	NOUN
crl-14689	28	38	?	?	PUNCT
crl-14689	29	1	would	would	AUX
crl-14689	29	2	the	the	DET
crl-14689	29	3	library	library	NOUN
crl-14689	29	4	system	system	NOUN
crl-14689	29	5	benefit	benefit	NOUN
crl-14689	29	6	or	or	CCONJ
crl-14689	29	7	suffer	suffer	VERB
crl-14689	29	8	in	in	ADP
crl-14689	29	9	the	the	DET
crl-14689	29	10	effort	effort	NOUN
crl-14689	29	11	?	?	PUNCT
crl-14689	30	1	if	if	SCONJ
crl-14689	30	2	the	the	DET
crl-14689	30	3	public	public	ADJ
crl-14689	30	4	response	response	NOUN
crl-14689	30	5	was	be	AUX
crl-14689	30	6	demonstrably	demonstrably	ADV
crl-14689	30	7	positive	positive	ADJ
crl-14689	30	8	and	and	CCONJ
crl-14689	30	9	the	the	DET
crl-14689	30	10	library	library	NOUN
crl-14689	30	11	benefitted	benefit	VERB
crl-14689	30	12	by	by	ADP
crl-14689	30	13	employing	employ	VERB
crl-14689	30	14	staff	staff	NOUN
crl-14689	30	15	more	more	ADV
crl-14689	30	16	efficiently	efficiently	ADV
crl-14689	30	17	,	,	PUNCT
crl-14689	30	18	then	then	ADV
crl-14689	30	19	perhaps	perhaps	ADV
crl-14689	30	20	enhancements	enhancement	NOUN
crl-14689	30	21	that	that	PRON
crl-14689	30	22	allowed	allow	VERB
crl-14689	30	23	patrons	patron	NOUN
crl-14689	30	24	to	to	PART
crl-14689	30	25	access	access	VERB
crl-14689	30	26	other	other	ADJ
crl-14689	30	27	lcs	lcs	NOUN
crl-14689	30	28	features	feature	NOUN
crl-14689	30	29	could	could	AUX
crl-14689	30	30	be	be	AUX
crl-14689	30	31	introduced	introduce	VERB
crl-14689	30	32	with	with	ADP
crl-14689	30	33	some	some	DET
crl-14689	30	34	assurance	assurance	NOUN
crl-14689	30	35	that	that	SCONJ
crl-14689	30	36	patrons	patron	NOUN
crl-14689	30	37	could	could	AUX
crl-14689	30	38	be	be	AUX
crl-14689	30	39	enticed	entice	VERB
crl-14689	30	40	to	to	PART
crl-14689	30	41	try	try	VERB
crl-14689	30	42	them	they	PRON
crl-14689	30	43	.	.	PUNCT
crl-14689	31	1	this	this	DET
crl-14689	31	2	paper	paper	NOUN
crl-14689	31	3	examines	examine	VERB
crl-14689	31	4	the	the	DET
crl-14689	31	5	results	result	NOUN
crl-14689	31	6	of	of	ADP
crl-14689	31	7	this	this	DET
crl-14689	31	8	venture	venture	NOUN
crl-14689	31	9	.	.	PUNCT
crl-14689	32	1	background	background	NOUN
crl-14689	32	2	osu	osu	PROPN
crl-14689	32	3	libraries	library	NOUN
crl-14689	32	4	implemented	implement	VERB
crl-14689	32	5	patroninitiated	patroninitiated	ADJ
crl-14689	32	6	renewal	renewal	NOUN
crl-14689	32	7	and	and	CCONJ
crl-14689	32	8	save	save	VERB
crl-14689	32	9	capability	capability	NOUN
crl-14689	32	10	using	use	VERB
crl-14689	32	11	lcs	lcs	NOUN
crl-14689	32	12	in	in	ADP
crl-14689	32	13	the	the	DET
crl-14689	32	14	fall	fall	NOUN
crl-14689	32	15	of	of	ADP
crl-14689	32	16	1989	1989	NUM
crl-14689	32	17	.	.	PUNCT
crl-14689	33	1	targeted	target	VERB
crl-14689	33	2	users	user	NOUN
crl-14689	33	3	were	be	AUX
crl-14689	33	4	osul	osul	ADJ
crl-14689	33	5	patrons	patron	NOUN
crl-14689	33	6	,	,	PUNCT
crl-14689	33	7	including	include	VERB
crl-14689	33	8	faculty	faculty	NOUN
crl-14689	33	9	,	,	PUNCT
crl-14689	33	10	employees	employee	NOUN
crl-14689	33	11	,	,	PUNCT
crl-14689	33	12	and	and	CCONJ
crl-14689	33	13	students	student	NOUN
crl-14689	33	14	of	of	ADP
crl-14689	33	15	the	the	DET
crl-14689	33	16	ohio	ohio	PROPN
crl-14689	33	17	state	state	PROPN
crl-14689	33	18	university	university	PROPN
crl-14689	33	19	,	,	PUNCT
crl-14689	33	20	users	user	NOUN
crl-14689	33	21	of	of	ADP
crl-14689	33	22	the	the	DET
crl-14689	33	23	state	state	NOUN
crl-14689	33	24	library	library	NOUN
crl-14689	33	25	of	of	ADP
crl-14689	33	26	ohio	ohio	PROPN
crl-14689	33	27	,	,	PUNCT
crl-14689	33	28	and	and	CCONJ
crl-14689	33	29	courtesy	courtesy	NOUN
crl-14689	33	30	card	card	NOUN
crl-14689	33	31	pa	pa	PROPN
crl-14689	33	32	:	:	PUNCT
crl-14689	33	33	trons	tron	NOUN
crl-14689	33	34	-	-	PUNCT
crl-14689	33	35	altogether	altogether	ADV
crl-14689	33	36	,	,	PUNCT
crl-14689	33	37	potentially	potentially	ADV
crl-14689	33	38	more	more	ADJ
crl-14689	33	39	than	than	ADP
crl-14689	33	40	80,000	80,000	NUM
crl-14689	33	41	patrons	patron	NOUN
crl-14689	33	42	.	.	PUNCT
crl-14689	34	1	because	because	SCONJ
crl-14689	34	2	this	this	DET
crl-14689	34	3	audience	audience	NOUN
crl-14689	34	4	has	have	VERB
crl-14689	34	5	varying	vary	VERB
crl-14689	34	6	levels	level	NOUN
crl-14689	34	7	of	of	ADP
crl-14689	34	8	computer	computer	NOUN
crl-14689	34	9	skills	skill	NOUN
crl-14689	34	10	,	,	PUNCT
crl-14689	34	11	instructions	instruction	NOUN
crl-14689	34	12	had	have	VERB
crl-14689	34	13	to	to	PART
crl-14689	34	14	be	be	AUX
crl-14689	34	15	widely	widely	ADV
crl-14689	34	16	accessible	accessible	ADJ
crl-14689	34	17	and	and	CCONJ
crl-14689	34	18	simply	simply	ADV
crl-14689	34	19	written	write	VERB
crl-14689	34	20	.	.	PUNCT
crl-14689	35	1	because	because	SCONJ
crl-14689	35	2	so	so	ADV
crl-14689	35	3	many	many	ADJ
crl-14689	35	4	patrons	patron	NOUN
crl-14689	35	5	wait	wait	VERB
crl-14689	35	6	until	until	SCONJ
crl-14689	35	7	books	book	NOUN
crl-14689	35	8	are	be	AUX
crl-14689	35	9	overdue	overdue	ADJ
crl-14689	35	10	to	to	PART
crl-14689	35	11	renew	renew	VERB
crl-14689	35	12	them	they	PRON
crl-14689	35	13	,	,	PUNCT
crl-14689	35	14	renewal	renewal	NOUN
crl-14689	35	15	requests	request	NOUN
crl-14689	35	16	usually	usually	ADV
crl-14689	35	17	come	come	VERB
crl-14689	35	18	in	in	ADP
crl-14689	35	19	response	response	NOUN
crl-14689	35	20	to	to	ADP
crl-14689	35	21	overdue	overdue	ADJ
crl-14689	35	22	notices	notice	NOUN
crl-14689	35	23	.	.	PUNCT
crl-14689	36	1	a	a	DET
crl-14689	36	2	guide	guide	NOUN
crl-14689	36	3	was	be	AUX
crl-14689	36	4	prepared	prepared	ADJ
crl-14689	36	5	to	to	PART
crl-14689	36	6	be	be	AUX
crl-14689	36	7	sent	send	VERB
crl-14689	36	8	with	with	ADP
crl-14689	36	9	each	each	DET
crl-14689	36	10	overdue	overdue	ADJ
crl-14689	36	11	notice	notice	NOUN
crl-14689	36	12	to	to	PART
crl-14689	36	13	assist	assist	VERB
crl-14689	36	14	patrons	patron	NOUN
crl-14689	36	15	in	in	ADP
crl-14689	36	16	resolving	resolve	VERB
crl-14689	36	17	overdue	overdue	ADJ
crl-14689	36	18	problems	problem	NOUN
crl-14689	36	19	.	.	PUNCT
crl-14689	37	1	since	since	SCONJ
crl-14689	37	2	some	some	DET
crl-14689	37	3	patrons	patron	NOUN
crl-14689	37	4	would	would	AUX
crl-14689	37	5	be	be	AUX
crl-14689	37	6	unable	unable	ADJ
crl-14689	37	7	to	to	PART
crl-14689	37	8	access	access	VERB
crl-14689	37	9	either	either	CCONJ
crl-14689	37	10	a	a	DET
crl-14689	37	11	personal	personal	ADJ
crl-14689	37	12	or	or	CCONJ
crl-14689	37	13	a	a	DET
crl-14689	37	14	library	library	NOUN
crl-14689	37	15	terminal	terminal	NOUN
crl-14689	37	16	,	,	PUNCT
crl-14689	37	17	patron	patron	NOUN
crl-14689	37	18	-	-	PUNCT
crl-14689	37	19	initiated	initiate	VERB
crl-14689	37	20	renewal	renewal	NOUN
crl-14689	37	21	was	be	AUX
crl-14689	37	22	only	only	ADV
crl-14689	37	23	one	one	NUM
crl-14689	37	24	of	of	ADP
crl-14689	37	25	several	several	ADJ
crl-14689	37	26	renewal	renewal	NOUN
crl-14689	37	27	methods	method	NOUN
crl-14689	37	28	described	describe	VERB
crl-14689	37	29	in	in	ADP
crl-14689	37	30	the	the	DET
crl-14689	37	31	guide	guide	NOUN
crl-14689	37	32	.	.	PUNCT
crl-14689	38	1	the	the	DET
crl-14689	38	2	guide	guide	NOUN
crl-14689	38	3	made	make	VERB
crl-14689	38	4	no	no	DET
crl-14689	38	5	reference	reference	NOUN
crl-14689	38	6	to	to	ADP
crl-14689	38	7	the	the	DET
crl-14689	38	8	placement	placement	NOUN
crl-14689	38	9	of	of	ADP
crl-14689	38	10	saves	save	NOUN
crl-14689	38	11	.	.	PUNCT
crl-14689	39	1	a	a	DET
crl-14689	39	2	brochure	brochure	NOUN
crl-14689	39	3	was	be	AUX
crl-14689	39	4	distributed	distribute	VERB
crl-14689	39	5	to	to	ADP
crl-14689	39	6	requestors	requestor	NOUN
crl-14689	39	7	of	of	ADP
crl-14689	39	8	dial	dial	NOUN
crl-14689	39	9	-	-	PUNCT
crl-14689	39	10	access	access	NOUN
crl-14689	39	11	service	service	NOUN
crl-14689	39	12	and	and	CCONJ
crl-14689	39	13	displayed	display	VERB
crl-14689	39	14	at	at	ADP
crl-14689	39	15	the	the	DET
crl-14689	39	16	public	public	ADJ
crl-14689	39	17	terminals	terminal	NOUN
crl-14689	39	18	.	.	PUNCT
crl-14689	40	1	this	this	DET
crl-14689	40	2	brochure	brochure	NOUN
crl-14689	40	3	,	,	PUNCT
crl-14689	40	4	"	"	PUNCT
crl-14689	40	5	lcs	lcs	NOUN
crl-14689	40	6	renewal	renewal	NOUN
crl-14689	40	7	and	and	CCONJ
crl-14689	40	8	save	save	VERB
crl-14689	40	9	instructions	instruction	NOUN
crl-14689	40	10	,	,	PUNCT
crl-14689	40	11	"	"	PUNCT
crl-14689	40	12	was	be	AUX
crl-14689	40	13	written	write	VERB
crl-14689	40	14	with	with	ADP
crl-14689	40	15	the	the	DET
crl-14689	40	16	assumption	assumption	NOUN
crl-14689	40	17	that	that	SCONJ
crl-14689	40	18	the	the	DET
crl-14689	40	19	patron	patron	NOUN
crl-14689	40	20	using	use	VERB
crl-14689	40	21	it	it	PRON
crl-14689	40	22	for	for	ADP
crl-14689	40	23	renewal	renewal	NOUN
crl-14689	40	24	purposes	purpose	NOUN
crl-14689	40	25	might	might	AUX
crl-14689	40	26	have	have	AUX
crl-14689	40	27	a	a	DET
crl-14689	40	28	book	book	NOUN
crl-14689	40	29	but	but	CCONJ
crl-14689	40	30	not	not	PART
crl-14689	40	31	an	an	DET
crl-14689	40	32	overdue	overdue	ADJ
crl-14689	40	33	notice	notice	NOUN
crl-14689	40	34	in	in	ADP
crl-14689	40	35	hand	hand	NOUN
crl-14689	40	36	.	.	PUNCT
crl-14689	41	1	the	the	DET
crl-14689	41	2	brochure	brochure	NOUN
crl-14689	41	3	also	also	ADV
crl-14689	41	4	included	include	VERB
crl-14689	41	5	instructions	instruction	NOUN
crl-14689	41	6	on	on	ADP
crl-14689	41	7	how	how	SCONJ
crl-14689	41	8	to	to	PART
crl-14689	41	9	place	place	VERB
crl-14689	41	10	a	a	DET
crl-14689	41	11	save	save	NOUN
crl-14689	41	12	on	on	ADP
crl-14689	41	13	a	a	DET
crl-14689	41	14	record	record	NOUN
crl-14689	41	15	retrieved	retrieve	VERB
crl-14689	41	16	during	during	ADP
crl-14689	41	17	the	the	DET
crl-14689	41	18	course	course	NOUN
crl-14689	41	19	of	of	ADP
crl-14689	41	20	a	a	DET
crl-14689	41	21	search	search	NOUN
crl-14689	41	22	.	.	PUNCT
crl-14689	42	1	aside	aside	ADV
crl-14689	42	2	from	from	ADP
crl-14689	42	3	the	the	DET
crl-14689	42	4	style	style	NOUN
crl-14689	42	5	and	and	CCONJ
crl-14689	42	6	the	the	DET
crl-14689	42	7	inclusion	inclusion	NOUN
crl-14689	42	8	of	of	ADP
crl-14689	42	9	save	save	ADJ
crl-14689	42	10	instructions	instruction	NOUN
crl-14689	42	11	,	,	PUNCT
crl-14689	42	12	the	the	DET
crl-14689	42	13	two	two	NUM
crl-14689	42	14	instructional	instructional	ADJ
crl-14689	42	15	aids	aid	NOUN
crl-14689	42	16	differed	differ	VERB
crl-14689	42	17	in	in	ADP
crl-14689	42	18	one	one	NUM
crl-14689	42	19	other	other	ADJ
crl-14689	42	20	important	important	ADJ
crl-14689	42	21	way	way	NOUN
crl-14689	42	22	.	.	PUNCT
crl-14689	43	1	the	the	DET
crl-14689	43	2	guide	guide	NOUN
crl-14689	43	3	inserted	insert	VERB
crl-14689	43	4	with	with	ADP
crl-14689	43	5	the	the	DET
crl-14689	43	6	overdue	overdue	ADJ
crl-14689	43	7	notice	notice	NOUN
crl-14689	43	8	encouraged	encourage	VERB
crl-14689	43	9	patrons	patron	NOUN
crl-14689	43	10	to	to	PART
crl-14689	43	11	locate	locate	VERB
crl-14689	43	12	and	and	CCONJ
crl-14689	43	13	to	to	PART
crl-14689	43	14	use	use	VERB
crl-14689	43	15	title	title	NOUN
crl-14689	43	16	numbers	number	NOUN
crl-14689	43	17	(	(	PUNCT
crl-14689	43	18	numeric	numeric	ADJ
crl-14689	43	19	computer	computer	NOUN
crl-14689	43	20	-	-	PUNCT
crl-14689	43	21	as46	as46	PROPN
crl-14689	43	22	college	college	PROPN
crl-14689	43	23	&	&	CCONJ
crl-14689	43	24	research	research	PROPN
crl-14689	43	25	libraries	library	NOUN
crl-14689	43	26	signed	sign	VERB
crl-14689	43	27	identifiers	identifier	NOUN
crl-14689	43	28	)	)	PUNCT
crl-14689	43	29	since	since	SCONJ
crl-14689	43	30	our	our	PRON
crl-14689	43	31	experience	experience	NOUN
crl-14689	43	32	with	with	ADP
crl-14689	43	33	telephone	telephone	NOUN
crl-14689	43	34	renewal	renewal	NOUN
crl-14689	43	35	requests	request	NOUN
crl-14689	43	36	was	be	AUX
crl-14689	43	37	that	that	SCONJ
crl-14689	43	38	the	the	DET
crl-14689	43	39	letter	letter	NOUN
crl-14689	43	40	and	and	CCONJ
crl-14689	43	41	number	number	NOUN
crl-14689	43	42	combinations	combination	NOUN
crl-14689	43	43	of	of	ADP
crl-14689	43	44	lc	lc	NOUN
crl-14689	43	45	call	call	NOUN
crl-14689	43	46	numbers	number	NOUN
crl-14689	43	47	could	could	AUX
crl-14689	43	48	be	be	AUX
crl-14689	43	49	confusing	confusing	ADJ
crl-14689	43	50	.	.	PUNCT
crl-14689	44	1	the	the	DET
crl-14689	44	2	brochure	brochure	PROPN
crl-14689	44	3	detailed	detailed	ADJ
crl-14689	44	4	renewal	renewal	NOUN
crl-14689	44	5	procedures	procedure	NOUN
crl-14689	44	6	using	use	VERB
crl-14689	44	7	either	either	CCONJ
crl-14689	44	8	call	call	NOUN
crl-14689	44	9	numbers	number	NOUN
crl-14689	44	10	or	or	CCONJ
crl-14689	44	11	line	line	NOUN
crl-14689	44	12	numbers	number	NOUN
crl-14689	44	13	retrieved	retrieve	VERB
crl-14689	44	14	from	from	ADP
crl-14689	44	15	a	a	DET
crl-14689	44	16	title	title	NOUN
crl-14689	44	17	search	search	NOUN
crl-14689	44	18	,	,	PUNCT
crl-14689	44	19	and	and	CCONJ
crl-14689	44	20	saves	save	VERB
crl-14689	44	21	using	use	VERB
crl-14689	44	22	call	call	NOUN
crl-14689	44	23	numbers	number	NOUN
crl-14689	44	24	only	only	ADV
crl-14689	44	25	,	,	PUNCT
crl-14689	44	26	but	but	CCONJ
crl-14689	44	27	did	do	AUX
crl-14689	44	28	not	not	PART
crl-14689	44	29	refer	refer	VERB
crl-14689	44	30	to	to	ADP
crl-14689	44	31	title	title	NOUN
crl-14689	44	32	numbers	number	NOUN
crl-14689	44	33	.	.	PUNCT
crl-14689	45	1	the	the	DET
crl-14689	45	2	results	result	NOUN
crl-14689	45	3	indicate	indicate	VERB
crl-14689	45	4	that	that	SCONJ
crl-14689	45	5	not	not	PART
crl-14689	45	6	only	only	ADV
crl-14689	45	7	is	be	AUX
crl-14689	45	8	the	the	DET
crl-14689	45	9	public	public	ADJ
crl-14689	45	10	eager	eager	ADJ
crl-14689	45	11	to	to	PART
crl-14689	45	12	participate	participate	VERB
crl-14689	45	13	further	far	ADV
crl-14689	45	14	but	but	CCONJ
crl-14689	45	15	that	that	SCONJ
crl-14689	45	16	libraries	library	NOUN
crl-14689	45	17	can	can	AUX
crl-14689	45	18	benefit	benefit	VERB
crl-14689	45	19	from	from	ADP
crl-14689	45	20	a	a	DET
crl-14689	45	21	self	self	NOUN
crl-14689	45	22	-	-	PUNCT
crl-14689	45	23	services	service	NOUN
crl-14689	45	24	policy	policy	NOUN
crl-14689	45	25	without	without	ADP
crl-14689	45	26	sacrificing	sacrifice	VERB
crl-14689	45	27	quality	quality	NOUN
crl-14689	45	28	of	of	ADP
crl-14689	45	29	service	service	NOUN
crl-14689	45	30	.	.	PUNCT
crl-14689	46	1	regardless	regardless	ADV
crl-14689	46	2	of	of	ADP
crl-14689	46	3	which	which	DET
crl-14689	46	4	aid	aid	NOUN
crl-14689	46	5	or	or	CCONJ
crl-14689	46	6	method	method	NOUN
crl-14689	46	7	used	use	VERB
crl-14689	46	8	,	,	PUNCT
crl-14689	46	9	screen	screen	NOUN
crl-14689	46	10	responses	response	NOUN
crl-14689	46	11	had	have	VERB
crl-14689	46	12	to	to	PART
crl-14689	46	13	be	be	AUX
crl-14689	46	14	carefully	carefully	ADV
crl-14689	46	15	worded	word	VERB
crl-14689	46	16	so	so	SCONJ
crl-14689	46	17	that	that	SCONJ
crl-14689	46	18	unsuccessful	unsuccessful	ADJ
crl-14689	46	19	attempts	attempt	NOUN
crl-14689	46	20	would	would	AUX
crl-14689	46	21	not	not	PART
crl-14689	46	22	dead	dead	ADJ
crl-14689	46	23	-	-	PUNCT
crl-14689	46	24	end	end	NOUN
crl-14689	46	25	.	.	PUNCT
crl-14689	47	1	if	if	SCONJ
crl-14689	47	2	the	the	DET
crl-14689	47	3	request	request	NOUN
crl-14689	47	4	failed	fail	VERB
crl-14689	47	5	,	,	PUNCT
crl-14689	47	6	patrons	patron	NOUN
crl-14689	47	7	should	should	AUX
crl-14689	47	8	either	either	CCONJ
crl-14689	47	9	be	be	AUX
crl-14689	47	10	able	able	ADJ
crl-14689	47	11	to	to	PART
crl-14689	47	12	tell	tell	VERB
crl-14689	47	13	what	what	PRON
crl-14689	47	14	went	go	VERB
crl-14689	47	15	wrong	wrong	ADJ
crl-14689	47	16	and	and	CCONJ
crl-14689	47	17	know	know	VERB
crl-14689	47	18	how	how	SCONJ
crl-14689	47	19	to	to	PART
crl-14689	47	20	fix	fix	VERB
crl-14689	47	21	it	it	PRON
crl-14689	47	22	or	or	CCONJ
crl-14689	47	23	be	be	AUX
crl-14689	47	24	instructed	instruct	VERB
crl-14689	47	25	that	that	SCONJ
crl-14689	47	26	assistance	assistance	NOUN
crl-14689	47	27	from	from	ADP
crl-14689	47	28	the	the	DET
crl-14689	47	29	circulation	circulation	NOUN
crl-14689	47	30	staff	staff	NOUN
crl-14689	47	31	was	be	AUX
crl-14689	47	32	necessary	necessary	ADJ
crl-14689	47	33	.	.	PUNCT
crl-14689	48	1	2	2	NUM
crl-14689	48	2	concerns	concern	NOUN
crl-14689	48	3	and	and	CCONJ
crl-14689	48	4	solutions	solution	NOUN
crl-14689	48	5	kenneth	kenneth	PROPN
crl-14689	48	6	dow	dow	PROPN
crl-14689	48	7	lin	lin	PROPN
crl-14689	48	8	described	describe	VERB
crl-14689	48	9	innovation	innovation	NOUN
crl-14689	48	10	as	as	ADP
crl-14689	48	11	11the	11the	NOUN
crl-14689	48	12	process	process	NOUN
crl-14689	48	13	of	of	ADP
crl-14689	48	14	creating	create	VERB
crl-14689	48	15	small	small	ADJ
crl-14689	48	16	,	,	PUNCT
crl-14689	48	17	incremental	incremental	ADJ
crl-14689	48	18	improvements	improvement	NOUN
crl-14689	48	19	on	on	ADP
crl-14689	48	20	what	what	PRON
crl-14689	48	21	is	be	AUX
crl-14689	48	22	accepted	accept	VERB
crl-14689	48	23	today	today	NOUN
crl-14689	48	24	,	,	PUNCT
crl-14689	48	25	"	"	PUNCT
crl-14689	48	26	but	but	CCONJ
crl-14689	48	27	people	people	NOUN
crl-14689	48	28	commonly	commonly	ADV
crl-14689	48	29	resist	resist	VERB
crl-14689	48	30	change	change	NOUN
crl-14689	48	31	.	.	PUNCT
crl-14689	49	1	one	one	NUM
crl-14689	49	2	source	source	NOUN
crl-14689	49	3	of	of	ADP
crl-14689	49	4	resistance	resistance	NOUN
crl-14689	49	5	is	be	AUX
crl-14689	49	6	the	the	DET
crl-14689	49	7	perceived	perceive	VERB
crl-14689	49	8	threat	threat	NOUN
crl-14689	49	9	of	of	ADP
crl-14689	49	10	a	a	DET
crl-14689	49	11	loss	loss	NOUN
crl-14689	49	12	of	of	ADP
crl-14689	49	13	power	power	NOUN
crl-14689	49	14	.	.	PUNCT
crl-14689	50	1	3	3	NUM
crl-14689	50	2	the	the	DET
crl-14689	50	3	mere	mere	ADJ
crl-14689	50	4	suggestion	suggestion	NOUN
crl-14689	50	5	of	of	ADP
crl-14689	50	6	enhancing	enhance	VERB
crl-14689	50	7	lcs	lcs	NOUN
crl-14689	50	8	to	to	PART
crl-14689	50	9	allow	allow	VERB
crl-14689	50	10	patrons	patron	NOUN
crl-14689	50	11	to	to	PART
crl-14689	50	12	enter	enter	VERB
crl-14689	50	13	their	their	PRON
crl-14689	50	14	own	own	ADJ
crl-14689	50	15	renewal	renewal	NOUN
crl-14689	50	16	and	and	CCONJ
crl-14689	50	17	save	save	VERB
crl-14689	50	18	commands	command	NOUN
crl-14689	50	19	precipitated	precipitate	VERB
crl-14689	50	20	a	a	DET
crl-14689	50	21	variety	variety	NOUN
crl-14689	50	22	of	of	ADP
crl-14689	50	23	skeptical	skeptical	ADJ
crl-14689	50	24	reactions	reaction	NOUN
crl-14689	50	25	,	,	PUNCT
crl-14689	50	26	including	include	VERB
crl-14689	50	27	doubts	doubt	NOUN
crl-14689	50	28	about	about	ADP
crl-14689	50	29	whether	whether	SCONJ
crl-14689	50	30	effective	effective	ADJ
crl-14689	50	31	instructions	instruction	NOUN
crl-14689	50	32	could	could	AUX
crl-14689	50	33	be	be	AUX
crl-14689	50	34	written	write	VERB
crl-14689	50	35	,	,	PUNCT
crl-14689	50	36	concerns	concern	NOUN
crl-14689	50	37	as	as	ADP
crl-14689	50	38	to	to	ADP
crl-14689	50	39	whether	whether	SCONJ
crl-14689	50	40	we	we	PRON
crl-14689	50	41	were	be	AUX
crl-14689	50	42	serving	serve	VERB
crl-14689	50	43	the	the	DET
crl-14689	50	44	elite	elite	NOUN
crl-14689	50	45	or	or	CCONJ
crl-14689	50	46	the	the	DET
crl-14689	50	47	masses	masse	NOUN
crl-14689	50	48	,	,	PUNCT
crl-14689	50	49	and	and	CCONJ
crl-14689	50	50	fears	fear	NOUN
crl-14689	50	51	that	that	SCONJ
crl-14689	50	52	patrons	patron	NOUN
crl-14689	50	53	might	might	AUX
crl-14689	50	54	inadvertently	inadvertently	ADV
crl-14689	50	55	(	(	PUNCT
crl-14689	50	56	or	or	CCONJ
crl-14689	50	57	even	even	ADV
crl-14689	50	58	intentionally	intentionally	ADV
crl-14689	50	59	)	)	PUNCT
crl-14689	50	60	alter	alter	VERB
crl-14689	50	61	circulation	circulation	NOUN
crl-14689	50	62	records	record	NOUN
crl-14689	50	63	.	.	PUNCT
crl-14689	51	1	some	some	DET
crl-14689	51	2	staff	staff	NOUN
crl-14689	51	3	members	member	NOUN
crl-14689	51	4	objected	object	VERB
crl-14689	51	5	that	that	SCONJ
crl-14689	51	6	the	the	DET
crl-14689	51	7	impact	impact	NOUN
crl-14689	51	8	on	on	ADP
crl-14689	51	9	library	library	NOUN
crl-14689	51	10	staff	staff	NOUN
crl-14689	51	11	would	would	AUX
crl-14689	51	12	be	be	AUX
crl-14689	51	13	negative	negative	ADJ
crl-14689	51	14	,	,	PUNCT
crl-14689	51	15	with	with	ADP
crl-14689	51	16	time	time	NOUN
crl-14689	51	17	that	that	PRON
crl-14689	51	18	should	should	AUX
crl-14689	51	19	be	be	AUX
crl-14689	51	20	invested	invest	VERB
crl-14689	51	21	into	into	ADP
crl-14689	51	22	ureal	ureal	ADJ
crl-14689	51	23	"	"	PUNCT
crl-14689	51	24	problems	problem	NOUN
crl-14689	51	25	being	be	AUX
crl-14689	51	26	diverted	divert	VERB
crl-14689	51	27	to	to	ADP
crl-14689	51	28	explaining	explain	VERB
crl-14689	51	29	these	these	DET
crl-14689	51	30	services	service	NOUN
crl-14689	51	31	.	.	PUNCT
crl-14689	52	1	others	other	NOUN
crl-14689	52	2	objected	object	VERB
crl-14689	52	3	to	to	ADP
crl-14689	52	4	the	the	DET
crl-14689	52	5	appearance	appearance	NOUN
crl-14689	52	6	that	that	PRON
crl-14689	52	7	we	we	PRON
crl-14689	52	8	were	be	AUX
crl-14689	52	9	attempting	attempt	VERB
crl-14689	52	10	to	to	PART
crl-14689	52	11	shift	shift	VERB
crl-14689	52	12	our	our	PRON
crl-14689	52	13	workload	workload	NOUN
crl-14689	52	14	to	to	ADP
crl-14689	52	15	the	the	DET
crl-14689	52	16	public	public	NOUN
crl-14689	52	17	.	.	PUNCT
crl-14689	53	1	only	only	ADJ
crl-14689	53	2	success	success	NOUN
crl-14689	53	3	would	would	AUX
crl-14689	53	4	convert	convert	VERB
crl-14689	53	5	the	the	DET
crl-14689	53	6	doubters	doubter	NOUN
crl-14689	53	7	among	among	ADP
crl-14689	53	8	the	the	DET
crl-14689	53	9	library	library	NOUN
crl-14689	53	10	staff	staff	NOUN
crl-14689	53	11	.	.	PUNCT
crl-14689	54	1	preventing	prevent	VERB
crl-14689	54	2	improper	improper	ADJ
crl-14689	54	3	use	use	NOUN
crl-14689	54	4	of	of	ADP
crl-14689	54	5	these	these	DET
crl-14689	54	6	transactions	transaction	NOUN
crl-14689	54	7	was	be	AUX
crl-14689	54	8	an	an	DET
crl-14689	54	9	important	important	ADJ
crl-14689	54	10	concern	concern	NOUN
crl-14689	54	11	.	.	PUNCT
crl-14689	55	1	january	january	PROPN
crl-14689	55	2	1992	1992	NUM
crl-14689	55	3	the	the	DET
crl-14689	55	4	system	system	NOUN
crl-14689	55	5	needed	need	VERB
crl-14689	55	6	to	to	PART
crl-14689	55	7	prevent	prevent	VERB
crl-14689	55	8	one	one	NUM
crl-14689	55	9	patron	patron	NOUN
crl-14689	55	10	from	from	ADP
crl-14689	55	11	unwittingly	unwittingly	ADV
crl-14689	55	12	renewing	renew	VERB
crl-14689	55	13	another	another	PRON
crl-14689	55	14	's	's	PART
crl-14689	55	15	books	book	NOUN
crl-14689	55	16	,	,	PUNCT
crl-14689	55	17	since	since	SCONJ
crl-14689	55	18	they	they	PRON
crl-14689	55	19	might	might	AUX
crl-14689	55	20	assume	assume	VERB
crl-14689	55	21	they	they	PRON
crl-14689	55	22	had	have	AUX
crl-14689	55	23	resolved	resolve	VERB
crl-14689	55	24	their	their	PRON
crl-14689	55	25	own	own	ADJ
crl-14689	55	26	overdue	overdue	ADJ
crl-14689	55	27	status	status	NOUN
crl-14689	55	28	.	.	PUNCT
crl-14689	56	1	the	the	DET
crl-14689	56	2	renewal	renewal	NOUN
crl-14689	56	3	transaction	transaction	NOUN
crl-14689	56	4	was	be	AUX
crl-14689	56	5	programmed	program	VERB
crl-14689	56	6	to	to	PART
crl-14689	56	7	succeed	succeed	VERB
crl-14689	56	8	only	only	ADV
crl-14689	56	9	if	if	SCONJ
crl-14689	56	10	the	the	DET
crl-14689	56	11	patron	patron	NOUN
crl-14689	56	12	identification	identification	NOUN
crl-14689	56	13	number	number	NOUN
crl-14689	56	14	were	be	AUX
crl-14689	56	15	entered	enter	VERB
crl-14689	56	16	as	as	ADP
crl-14689	56	17	part	part	NOUN
crl-14689	56	18	of	of	ADP
crl-14689	56	19	the	the	DET
crl-14689	56	20	request	request	NOUN
crl-14689	56	21	,	,	PUNCT
crl-14689	56	22	and	and	CCONJ
crl-14689	56	23	only	only	ADV
crl-14689	56	24	if	if	SCONJ
crl-14689	56	25	the	the	DET
crl-14689	56	26	number	number	NOUN
crl-14689	56	27	entered	enter	VERB
crl-14689	56	28	matched	match	VERB
crl-14689	56	29	the	the	DET
crl-14689	56	30	one	one	NUM
crl-14689	56	31	in	in	ADP
crl-14689	56	32	the	the	DET
crl-14689	56	33	circulation	circulation	NOUN
crl-14689	56	34	file	file	NOUN
crl-14689	56	35	for	for	ADP
crl-14689	56	36	that	that	DET
crl-14689	56	37	title	title	NOUN
crl-14689	56	38	and	and	CCONJ
crl-14689	56	39	copy	copy	NOUN
crl-14689	56	40	.	.	PUNCT
crl-14689	57	1	saves	save	NOUN
crl-14689	57	2	were	be	AUX
crl-14689	57	3	even	even	ADV
crl-14689	57	4	more	more	ADV
crl-14689	57	5	problematic	problematic	ADJ
crl-14689	57	6	because	because	SCONJ
crl-14689	57	7	saves	save	NOUN
crl-14689	57	8	at	at	ADP
crl-14689	57	9	osul	osul	NOUN
crl-14689	57	10	are	be	AUX
crl-14689	57	11	essentially	essentially	ADV
crl-14689	57	12	delayed	delay	VERB
crl-14689	57	13	check	check	NOUN
crl-14689	57	14	-	-	PUNCT
crl-14689	57	15	outs	out	NOUN
crl-14689	57	16	.	.	PUNCT
crl-14689	58	1	even	even	ADV
crl-14689	58	2	without	without	ADP
crl-14689	58	3	public	public	ADJ
crl-14689	58	4	access	access	NOUN
crl-14689	58	5	to	to	ADP
crl-14689	58	6	saves	save	NOUN
crl-14689	58	7	,	,	PUNCT
crl-14689	58	8	we	we	PRON
crl-14689	58	9	had	have	AUX
crl-14689	58	10	witnessed	witness	VERB
crl-14689	58	11	and	and	CCONJ
crl-14689	58	12	wanted	want	VERB
crl-14689	58	13	to	to	PART
crl-14689	58	14	avoid	avoid	VERB
crl-14689	58	15	11prank	11prank	NOUN
crl-14689	58	16	"	"	PUNCT
crl-14689	58	17	saves	save	NOUN
crl-14689	58	18	.	.	PUNCT
crl-14689	59	1	we	we	PRON
crl-14689	59	2	had	have	AUX
crl-14689	59	3	also	also	ADV
crl-14689	59	4	experienced	experience	VERB
crl-14689	59	5	the	the	DET
crl-14689	59	6	problem	problem	NOUN
crl-14689	59	7	created	create	VERB
crl-14689	59	8	when	when	SCONJ
crl-14689	59	9	patrons	patron	NOUN
crl-14689	59	10	placed	place	VERB
crl-14689	59	11	saves	save	NOUN
crl-14689	59	12	on	on	ADP
crl-14689	59	13	items	item	NOUN
crl-14689	59	14	already	already	ADV
crl-14689	59	15	checked	check	VERB
crl-14689	59	16	out	out	ADP
crl-14689	59	17	to	to	ADP
crl-14689	59	18	themselves	themselves	PRON
crl-14689	59	19	,	,	PUNCT
crl-14689	59	20	generating	generate	VERB
crl-14689	59	21	fines	fine	NOUN
crl-14689	59	22	unnecessarily	unnecessarily	ADV
crl-14689	59	23	.	.	PUNCT
crl-14689	60	1	to	to	PART
crl-14689	60	2	discourage	discourage	VERB
crl-14689	60	3	saves	save	NOUN
crl-14689	60	4	from	from	ADP
crl-14689	60	5	being	be	AUX
crl-14689	60	6	placed	place	VERB
crl-14689	60	7	maliciously	maliciously	ADV
crl-14689	60	8	,	,	PUNCT
crl-14689	60	9	osul	osul	NOUN
crl-14689	60	10	does	do	AUX
crl-14689	60	11	not	not	PART
crl-14689	60	12	send	send	VERB
crl-14689	60	13	via	via	ADP
crl-14689	60	14	campus	campus	NOUN
crl-14689	60	15	mail	mail	NOUN
crl-14689	60	16	items	item	NOUN
crl-14689	60	17	saved	save	VERB
crl-14689	60	18	at	at	ADP
crl-14689	60	19	publicly	publicly	ADV
crl-14689	60	20	accessible	accessible	ADJ
crl-14689	60	21	terminals	terminal	NOUN
crl-14689	60	22	;	;	PUNCT
crl-14689	60	23	a	a	DET
crl-14689	60	24	picture	picture	NOUN
crl-14689	60	25	i	i	NOUN
crl-14689	60	26	d	d	NOUN
crl-14689	60	27	card	card	NOUN
crl-14689	60	28	must	must	AUX
crl-14689	60	29	be	be	AUX
crl-14689	60	30	presented	present	VERB
crl-14689	60	31	.	.	PUNCT
crl-14689	61	1	inadvei	inadvei	PROPN
crl-14689	61	2	:	:	PUNCT
crl-14689	61	3	tently	tently	ADV
crl-14689	61	4	placed	place	VERB
crl-14689	61	5	saves	save	NOUN
crl-14689	61	6	were	be	AUX
crl-14689	61	7	avoided	avoid	VERB
crl-14689	61	8	by	by	ADP
crl-14689	61	9	programming	program	VERB
crl-14689	61	10	the	the	DET
crl-14689	61	11	system	system	NOUN
crl-14689	61	12	not	not	PART
crl-14689	61	13	to	to	PART
crl-14689	61	14	accept	accept	VERB
crl-14689	61	15	a	a	DET
crl-14689	61	16	save	save	NOUN
crl-14689	61	17	when	when	SCONJ
crl-14689	61	18	the	the	DET
crl-14689	61	19	request	request	NOUN
crl-14689	61	20	included	include	VERB
crl-14689	61	21	an	an	DET
crl-14689	61	22	identification	identification	NOUN
crl-14689	61	23	number	number	NOUN
crl-14689	61	24	that	that	PRON
crl-14689	61	25	matched	match	VERB
crl-14689	61	26	one	one	NOUN
crl-14689	61	27	already	already	ADV
crl-14689	61	28	in	in	ADP
crl-14689	61	29	the	the	DET
crl-14689	61	30	circulation	circulation	NOUN
crl-14689	61	31	file	file	NOUN
crl-14689	61	32	.	.	PUNCT
crl-14689	62	1	methodology	methodology	NOUN
crl-14689	62	2	to	to	PART
crl-14689	62	3	measure	measure	VERB
crl-14689	62	4	the	the	DET
crl-14689	62	5	public	public	NOUN
crl-14689	62	6	's	's	PART
crl-14689	62	7	acceptance	acceptance	NOUN
crl-14689	62	8	of	of	ADP
crl-14689	62	9	these	these	DET
crl-14689	62	10	capabilities	capability	NOUN
crl-14689	62	11	,	,	PUNCT
crl-14689	62	12	to	to	PART
crl-14689	62	13	determine	determine	VERB
crl-14689	62	14	which	which	DET
crl-14689	62	15	command	command	NOUN
crl-14689	62	16	type	type	NOUN
crl-14689	62	17	(	(	PUNCT
crl-14689	62	18	and	and	CCONJ
crl-14689	62	19	,	,	PUNCT
crl-14689	62	20	therefore	therefore	ADV
crl-14689	62	21	,	,	PUNCT
crl-14689	62	22	which	which	DET
crl-14689	62	23	instructional	instructional	ADJ
crl-14689	62	24	aid	aid	NOUN
crl-14689	62	25	)	)	PUNCT
crl-14689	62	26	was	be	AUX
crl-14689	62	27	most	most	ADV
crl-14689	62	28	frequently	frequently	ADV
crl-14689	62	29	used	use	VERB
crl-14689	62	30	,	,	PUNCT
crl-14689	62	31	and	and	CCONJ
crl-14689	62	32	to	to	PART
crl-14689	62	33	assess	assess	VERB
crl-14689	62	34	the	the	DET
crl-14689	62	35	impact	impact	NOUN
crl-14689	62	36	of	of	ADP
crl-14689	62	37	these	these	DET
crl-14689	62	38	operations	operation	NOUN
crl-14689	62	39	on	on	ADP
crl-14689	62	40	staff	staff	NOUN
crl-14689	62	41	activity	activity	NOUN
crl-14689	62	42	,	,	PUNCT
crl-14689	62	43	monthly	monthly	ADJ
crl-14689	62	44	transaction	transaction	NOUN
crl-14689	62	45	statistics	statistic	NOUN
crl-14689	62	46	of	of	ADP
crl-14689	62	47	renewal	renewal	NOUN
crl-14689	62	48	and	and	CCONJ
crl-14689	62	49	save	save	VERB
crl-14689	62	50	activity	activity	NOUN
crl-14689	62	51	from	from	ADP
crl-14689	62	52	all	all	DET
crl-14689	62	53	staff	staff	NOUN
crl-14689	62	54	,	,	PUNCT
crl-14689	62	55	telephone	telephone	NOUN
crl-14689	62	56	center	center	NOUN
crl-14689	62	57	,	,	PUNCT
crl-14689	62	58	and	and	CCONJ
crl-14689	62	59	publicly	publicly	ADV
crl-14689	62	60	accessible	accessible	ADJ
crl-14689	62	61	terminals	terminal	NOUN
crl-14689	62	62	were	be	AUX
crl-14689	62	63	reviewed	review	VERB
crl-14689	62	64	from	from	ADP
crl-14689	62	65	the	the	DET
crl-14689	62	66	fall	fall	NOUN
crl-14689	62	67	of	of	ADP
crl-14689	62	68	1989	1989	NUM
crl-14689	62	69	through	through	ADP
crl-14689	62	70	the	the	DET
crl-14689	62	71	summer	summer	NOUN
crl-14689	62	72	of	of	ADP
crl-14689	62	73	1990	1990	NUM
crl-14689	62	74	.	.	PUNCT
crl-14689	63	1	these	these	DET
crl-14689	63	2	statistics	statistic	NOUN
crl-14689	63	3	were	be	AUX
crl-14689	63	4	then	then	ADV
crl-14689	63	5	compared	compare	VERB
crl-14689	63	6	with	with	ADP
crl-14689	63	7	statistics	statistic	NOUN
crl-14689	63	8	from	from	ADP
crl-14689	63	9	the	the	DET
crl-14689	63	10	academic	academic	ADJ
crl-14689	63	11	year	year	NOUN
crl-14689	63	12	1988	1988	NUM
crl-14689	63	13	-	-	SYM
crl-14689	63	14	1989	1989	NUM
crl-14689	63	15	,	,	PUNCT
crl-14689	63	16	when	when	SCONJ
crl-14689	63	17	the	the	DET
crl-14689	63	18	features	feature	NOUN
crl-14689	63	19	were	be	AUX
crl-14689	63	20	not	not	PART
crl-14689	63	21	available	available	ADJ
crl-14689	63	22	systemwide	systemwide	NOUN
crl-14689	63	23	.	.	PUNCT
crl-14689	64	1	as	as	ADP
crl-14689	64	2	a	a	DET
crl-14689	64	3	matter	matter	NOUN
crl-14689	64	4	of	of	ADP
crl-14689	64	5	coincidence	coincidence	NOUN
crl-14689	64	6	,	,	PUNCT
crl-14689	64	7	the	the	DET
crl-14689	64	8	method	method	NOUN
crl-14689	64	9	of	of	ADP
crl-14689	64	10	generating	generate	VERB
crl-14689	64	11	overdue	overdue	ADJ
crl-14689	64	12	notices	notice	NOUN
crl-14689	64	13	had	have	AUX
crl-14689	64	14	been	be	AUX
crl-14689	64	15	changed	change	VERB
crl-14689	64	16	in	in	ADP
crl-14689	64	17	the	the	DET
crl-14689	64	18	fall	fall	NOUN
crl-14689	64	19	of	of	ADP
crl-14689	64	20	1989	1989	NUM
crl-14689	64	21	so	so	SCONJ
crl-14689	64	22	that	that	SCONJ
crl-14689	64	23	each	each	DET
crl-14689	64	24	patron	patron	NOUN
crl-14689	64	25	class	class	NOUN
crl-14689	64	26	(	(	PUNCT
crl-14689	64	27	faculty	faculty	NOUN
crl-14689	64	28	/staff	/staff	NOUN
crl-14689	64	29	and	and	CCONJ
crl-14689	64	30	student/	student/	NUM
crl-14689	64	31	courtesy	courtesy	NOUN
crl-14689	64	32	card	card	NOUN
crl-14689	64	33	)	)	PUNCT
crl-14689	64	34	received	receive	VERB
crl-14689	64	35	notices	notice	NOUN
crl-14689	64	36	once	once	ADV
crl-14689	64	37	every	every	DET
crl-14689	64	38	other	other	ADJ
crl-14689	64	39	month	month	NOUN
crl-14689	64	40	.	.	PUNCT
crl-14689	65	1	all	all	DET
crl-14689	65	2	student	student	NOUN
crl-14689	65	3	patrons	patron	NOUN
crl-14689	65	4	and	and	CCONJ
crl-14689	65	5	courtesy	courtesy	NOUN
crl-14689	65	6	card	card	NOUN
crl-14689	65	7	holders	holder	NOUN
crl-14689	65	8	received	receive	VERB
crl-14689	65	9	notices	notice	NOUN
crl-14689	65	10	in	in	ADP
crl-14689	65	11	september	september	PROPN
crl-14689	65	12	,	,	PUNCT
crl-14689	65	13	november	november	PROPN
crl-14689	65	14	,	,	PUNCT
crl-14689	65	15	january	january	PROPN
crl-14689	65	16	,	,	PUNCT
crl-14689	65	17	march	march	PROPN
crl-14689	65	18	,	,	PUNCT
crl-14689	65	19	may	may	AUX
crl-14689	65	20	,	,	PUNCT
crl-14689	65	21	and	and	CCONJ
crl-14689	65	22	july	july	PROPN
crl-14689	65	23	.	.	PUNCT
crl-14689	66	1	faculty	faculty	NOUN
crl-14689	66	2	and	and	CCONJ
crl-14689	66	3	staff	staff	NOUN
crl-14689	66	4	(	(	PUNCT
crl-14689	66	5	including	include	VERB
crl-14689	66	6	graduate	graduate	NOUN
crl-14689	66	7	teaching	teaching	NOUN
crl-14689	66	8	assistants	assistant	NOUN
crl-14689	66	9	)	)	PUNCT
crl-14689	66	10	received	receive	VERB
crl-14689	66	11	notices	notice	NOUN
crl-14689	66	12	in	in	ADP
crl-14689	66	13	the	the	DET
crl-14689	66	14	alternate	alternate	ADJ
crl-14689	66	15	months	month	NOUN
crl-14689	66	16	.	.	PUNCT
crl-14689	67	1	therefore	therefore	ADV
crl-14689	67	2	,	,	PUNCT
crl-14689	67	3	to	to	PART
crl-14689	67	4	make	make	VERB
crl-14689	67	5	the	the	DET
crl-14689	67	6	1988	1988	NUM
crl-14689	67	7	-	-	SYM
crl-14689	67	8	1989	1989	NUM
crl-14689	67	9	population	population	NOUN
crl-14689	67	10	groups	group	NOUN
crl-14689	67	11	'	'	PART
crl-14689	67	12	statistics	statistic	NOUN
crl-14689	67	13	comparable	comparable	ADJ
crl-14689	67	14	to	to	ADP
crl-14689	67	15	later	later	ADJ
crl-14689	67	16	statistics	statistic	NOUN
crl-14689	67	17	,	,	PUNCT
crl-14689	67	18	months	month	NOUN
crl-14689	67	19	studied	study	VERB
crl-14689	67	20	were	be	AUX
crl-14689	67	21	combined	combine	VERB
crl-14689	67	22	into	into	ADP
crl-14689	67	23	two	two	NUM
crl-14689	67	24	-	-	PUNCT
crl-14689	67	25	month	month	NOUN
crl-14689	67	26	segments	segment	NOUN
crl-14689	67	27	(	(	PUNCT
crl-14689	67	28	january	january	PROPN
crl-14689	67	29	/february	/february	PROPN
crl-14689	67	30	,	,	PUNCT
crl-14689	67	31	april	april	PROPN
crl-14689	67	32	/	/	SYM
crl-14689	67	33	may	may	PROPN
crl-14689	67	34	,	,	PUNCT
crl-14689	67	35	july	july	PROPN
crl-14689	67	36	i	i	PRON
crl-14689	67	37	august	august	PROPN
crl-14689	67	38	,	,	PUNCT
crl-14689	67	39	and	and	CCONJ
crl-14689	67	40	october	october	PROPN
crl-14689	67	41	/november	/november	PROPN
crl-14689	67	42	)	)	PUNCT
crl-14689	67	43	,	,	PUNCT
crl-14689	67	44	roughly	roughly	ADV
crl-14689	67	45	reflecting	reflect	VERB
crl-14689	67	46	the	the	DET
crl-14689	67	47	quarters	quarter	NOUN
crl-14689	67	48	of	of	ADP
crl-14689	67	49	the	the	DET
crl-14689	67	50	academic	academic	ADJ
crl-14689	67	51	year	year	NOUN
crl-14689	67	52	.	.	PUNCT
crl-14689	68	1	findings	finding	NOUN
crl-14689	68	2	impact	impact	NOUN
crl-14689	68	3	on	on	ADP
crl-14689	68	4	staff	staff	NOUN
crl-14689	68	5	activity	activity	NOUN
crl-14689	68	6	public	public	ADJ
crl-14689	68	7	reaction	reaction	NOUN
crl-14689	68	8	,	,	PUNCT
crl-14689	68	9	reflected	reflect	VERB
crl-14689	68	10	in	in	ADP
crl-14689	68	11	the	the	DET
crl-14689	68	12	growing	grow	VERB
crl-14689	68	13	use	use	NOUN
crl-14689	68	14	of	of	ADP
crl-14689	68	15	the	the	DET
crl-14689	68	16	features	feature	NOUN
crl-14689	68	17	as	as	SCONJ
crl-14689	68	18	recorded	record	VERB
crl-14689	68	19	in	in	ADP
crl-14689	68	20	the	the	DET
crl-14689	68	21	transaction	transaction	NOUN
crl-14689	68	22	logs	log	NOUN
crl-14689	68	23	,	,	PUNCT
crl-14689	68	24	seemed	seem	VERB
crl-14689	68	25	enthusiastic	enthusiastic	ADJ
crl-14689	68	26	.	.	PUNCT
crl-14689	69	1	more	more	ADJ
crl-14689	69	2	than	than	ADP
crl-14689	69	3	33,000	33,000	NUM
crl-14689	69	4	renewal	renewal	NOUN
crl-14689	69	5	transactions	transaction	NOUN
crl-14689	69	6	,	,	PUNCT
crl-14689	69	7	over	over	ADP
crl-14689	69	8	13	13	NUM
crl-14689	69	9	%	%	NOUN
crl-14689	69	10	of	of	ADP
crl-14689	69	11	the	the	DET
crl-14689	69	12	total	total	ADJ
crl-14689	69	13	number	number	NOUN
crl-14689	69	14	of	of	ADP
crl-14689	69	15	all	all	DET
crl-14689	69	16	renewal	renewal	NOUN
crl-14689	69	17	transactions	transaction	NOUN
crl-14689	69	18	,	,	PUNCT
crl-14689	69	19	were	be	AUX
crl-14689	69	20	logged	log	VERB
crl-14689	69	21	at	at	ADP
crl-14689	69	22	publicly	publicly	ADV
crl-14689	69	23	accessible	accessible	ADJ
crl-14689	69	24	terminals	terminal	NOUN
crl-14689	69	25	during	during	ADP
crl-14689	69	26	the	the	DET
crl-14689	69	27	1989	1989	NUM
crl-14689	69	28	-	-	SYM
crl-14689	69	29	1990	1990	NUM
crl-14689	69	30	academic	academic	ADJ
crl-14689	69	31	year	year	NOUN
crl-14689	69	32	.	.	PUNCT
crl-14689	70	1	significantly	significantly	ADV
crl-14689	70	2	more	more	ADJ
crl-14689	70	3	than	than	ADP
crl-14689	70	4	7,000	7,000	NUM
crl-14689	70	5	save	save	NOUN
crl-14689	70	6	transactions	transaction	NOUN
crl-14689	70	7	,	,	PUNCT
crl-14689	70	8	over	over	ADP
crl-14689	70	9	19	19	NUM
crl-14689	70	10	%	%	NOUN
crl-14689	70	11	of	of	ADP
crl-14689	70	12	the	the	DET
crl-14689	70	13	total	total	ADJ
crl-14689	70	14	number	number	NOUN
crl-14689	70	15	of	of	ADP
crl-14689	70	16	saves	save	NOUN
crl-14689	70	17	placed	place	VERB
crl-14689	70	18	during	during	ADP
crl-14689	70	19	the	the	DET
crl-14689	70	20	entire	entire	ADJ
crl-14689	70	21	year	year	NOUN
crl-14689	70	22	,	,	PUNCT
crl-14689	70	23	were	be	AUX
crl-14689	70	24	placed	place	VERB
crl-14689	70	25	at	at	ADP
crl-14689	70	26	public	public	ADJ
crl-14689	70	27	terminals	terminal	NOUN
crl-14689	70	28	.	.	PUNCT
crl-14689	71	1	during	during	ADP
crl-14689	71	2	the	the	DET
crl-14689	71	3	four	four	NUM
crl-14689	71	4	quarters	quarter	NOUN
crl-14689	71	5	before	before	SCONJ
crl-14689	71	6	patroninitiated	patroninitiate	VERB
crl-14689	71	7	commands	command	NOUN
crl-14689	71	8	were	be	AUX
crl-14689	71	9	introduced	introduce	VERB
crl-14689	71	10	,	,	PUNCT
crl-14689	71	11	the	the	DET
crl-14689	71	12	telephone	telephone	NOUN
crl-14689	71	13	center	center	NOUN
crl-14689	71	14	entered	enter	VERB
crl-14689	71	15	197,928	197,928	NUM
crl-14689	71	16	of	of	ADP
crl-14689	71	17	the	the	DET
crl-14689	71	18	277,017	277,017	NUM
crl-14689	71	19	renewal	renewal	NOUN
crl-14689	71	20	commands	command	NOUN
crl-14689	71	21	entered	enter	VERB
crl-14689	71	22	systemwide	systemwide	NOUN
crl-14689	71	23	,	,	PUNCT
crl-14689	71	24	peaking	peaking	NOUN
crl-14689	71	25	at	at	ADP
crl-14689	71	26	75	75	NUM
crl-14689	71	27	%	%	NOUN
crl-14689	71	28	by	by	ADP
crl-14689	71	29	the	the	DET
crl-14689	71	30	end	end	NOUN
crl-14689	71	31	of	of	ADP
crl-14689	71	32	the	the	DET
crl-14689	71	33	summer	summer	NOUN
crl-14689	71	34	of	of	ADP
crl-14689	71	35	1989	1989	NUM
crl-14689	71	36	and	and	CCONJ
crl-14689	71	37	averaging	average	VERB
crl-14689	71	38	71	71	NUM
crl-14689	71	39	%	%	NOUN
crl-14689	71	40	for	for	ADP
crl-14689	71	41	the	the	DET
crl-14689	71	42	entire	entire	ADJ
crl-14689	71	43	year	year	NOUN
crl-14689	71	44	.	.	PUNCT
crl-14689	72	1	in	in	ADP
crl-14689	72	2	the	the	DET
crl-14689	72	3	year	year	NOUN
crl-14689	72	4	after	after	SCONJ
crl-14689	72	5	the	the	DET
crl-14689	72	6	public	public	ADJ
crl-14689	72	7	terminals	terminal	NOUN
crl-14689	72	8	were	be	AUX
crl-14689	72	9	authorized	authorize	VERB
crl-14689	72	10	to	to	PART
crl-14689	72	11	enter	enter	VERB
crl-14689	72	12	these	these	DET
crl-14689	72	13	commands	command	NOUN
crl-14689	72	14	,	,	PUNCT
crl-14689	72	15	the	the	DET
crl-14689	72	16	telephone	telephone	NOUN
crl-14689	72	17	center	center	NOUN
crl-14689	72	18	handled	handle	VERB
crl-14689	72	19	151,345	151,345	NUM
crl-14689	72	20	(	(	PUNCT
crl-14689	72	21	60	60	NUM
crl-14689	72	22	%	%	NOUN
crl-14689	72	23	)	)	PUNCT
crl-14689	72	24	of	of	ADP
crl-14689	72	25	the	the	DET
crl-14689	72	26	251,884	251,884	NUM
crl-14689	72	27	total	total	ADJ
crl-14689	72	28	number	number	NOUN
crl-14689	72	29	of	of	ADP
crl-14689	72	30	renewal	renewal	NOUN
crl-14689	72	31	commands	command	NOUN
crl-14689	72	32	.	.	PUNCT
crl-14689	73	1	using	use	VERB
crl-14689	73	2	a	a	DET
crl-14689	73	3	standard	standard	ADJ
crl-14689	73	4	t	t	NOUN
crl-14689	73	5	-	-	PUNCT
crl-14689	73	6	test	test	NOUN
crl-14689	73	7	,	,	PUNCT
crl-14689	73	8	this	this	DET
crl-14689	73	9	change	change	NOUN
crl-14689	73	10	was	be	AUX
crl-14689	73	11	found	find	VERB
crl-14689	73	12	to	to	PART
crl-14689	73	13	be	be	AUX
crl-14689	73	14	statistically	statistically	ADV
crl-14689	73	15	significant	significant	ADJ
crl-14689	73	16	at	at	ADP
crl-14689	73	17	the	the	DET
crl-14689	73	18	.01level	.01level	PUNCT
crl-14689	73	19	.	.	PUNCT
crl-14689	74	1	staff	staff	NOUN
crl-14689	74	2	terminals	terminal	NOUN
crl-14689	74	3	(	(	PUNCT
crl-14689	74	4	operated	operate	VERB
crl-14689	74	5	by	by	ADP
crl-14689	74	6	library	library	NOUN
crl-14689	74	7	personnel	personnel	NOUN
crl-14689	74	8	,	,	PUNCT
crl-14689	74	9	but	but	CCONJ
crl-14689	74	10	excluding	exclude	VERB
crl-14689	74	11	telephone	telephone	NOUN
crl-14689	74	12	center	center	NOUN
crl-14689	74	13	terminals	terminal	NOUN
crl-14689	74	14	)	)	PUNCT
crl-14689	74	15	were	be	AUX
crl-14689	74	16	affected	affect	VERB
crl-14689	74	17	,	,	PUNCT
crl-14689	74	18	too	too	ADV
crl-14689	74	19	,	,	PUNCT
crl-14689	74	20	although	although	SCONJ
crl-14689	74	21	to	to	ADP
crl-14689	74	22	a	a	DET
crl-14689	74	23	lesser	less	ADJ
crl-14689	74	24	degree	degree	NOUN
crl-14689	74	25	.	.	PUNCT
crl-14689	75	1	in	in	ADP
crl-14689	75	2	the	the	DET
crl-14689	75	3	academic	academic	ADJ
crl-14689	75	4	year	year	NOUN
crl-14689	75	5	1988	1988	NUM
crl-14689	75	6	-	-	SYM
crl-14689	75	7	1989	1989	NUM
crl-14689	75	8	,	,	PUNCT
crl-14689	75	9	staff	staff	NOUN
crl-14689	75	10	terminals	terminal	NOUN
crl-14689	75	11	fielded	field	VERB
crl-14689	75	12	28	28	NUM
crl-14689	75	13	%	%	NOUN
crl-14689	75	14	of	of	ADP
crl-14689	75	15	the	the	DET
crl-14689	75	16	total	total	ADJ
crl-14689	75	17	number	number	NOUN
crl-14689	75	18	of	of	ADP
crl-14689	75	19	requests	request	NOUN
crl-14689	75	20	;	;	PUNCT
crl-14689	75	21	between	between	ADP
crl-14689	75	22	fall	fall	NOUN
crl-14689	75	23	of	of	ADP
crl-14689	75	24	1989	1989	NUM
crl-14689	75	25	and	and	CCONJ
crl-14689	75	26	fall	fall	NOUN
crl-14689	75	27	of	of	ADP
crl-14689	75	28	1990	1990	NUM
crl-14689	75	29	,	,	PUNCT
crl-14689	75	30	only	only	ADV
crl-14689	75	31	26	26	NUM
crl-14689	75	32	%	%	NOUN
crl-14689	75	33	of	of	ADP
crl-14689	75	34	the	the	DET
crl-14689	75	35	total	total	ADJ
crl-14689	75	36	number	number	NOUN
crl-14689	75	37	were	be	AUX
crl-14689	75	38	entered	enter	VERB
crl-14689	75	39	at	at	ADP
crl-14689	75	40	staff	staff	NOUN
crl-14689	75	41	terminals	terminal	NOUN
crl-14689	75	42	.	.	PUNCT
crl-14689	76	1	for	for	ADP
crl-14689	76	2	1988	1988	NUM
crl-14689	76	3	-	-	SYM
crl-14689	76	4	1989	1989	NUM
crl-14689	76	5	,	,	PUNCT
crl-14689	76	6	the	the	DET
crl-14689	76	7	percentage	percentage	NOUN
crl-14689	76	8	of	of	ADP
crl-14689	76	9	renewals	renewal	NOUN
crl-14689	76	10	entered	enter	VERB
crl-14689	76	11	at	at	ADP
crl-14689	76	12	public	public	ADJ
crl-14689	76	13	terminals	terminal	NOUN
crl-14689	76	14	theoretically	theoretically	ADV
crl-14689	76	15	should	should	AUX
crl-14689	76	16	have	have	AUX
crl-14689	76	17	been	be	AUX
crl-14689	76	18	zero	zero	NUM
crl-14689	76	19	since	since	SCONJ
crl-14689	76	20	public	public	ADJ
crl-14689	76	21	terminals	terminal	NOUN
crl-14689	76	22	were	be	AUX
crl-14689	76	23	not	not	PART
crl-14689	76	24	programmed	program	VERB
crl-14689	76	25	to	to	PART
crl-14689	76	26	accept	accept	VERB
crl-14689	76	27	renewal	renewal	NOUN
crl-14689	76	28	transactions	transaction	NOUN
crl-14689	76	29	before	before	ADP
crl-14689	76	30	fall	fall	NOUN
crl-14689	76	31	of	of	ADP
crl-14689	76	32	1989	1989	NUM
crl-14689	76	33	.	.	PUNCT
crl-14689	77	1	however	however	ADV
crl-14689	77	2	,	,	PUNCT
crl-14689	77	3	the	the	DET
crl-14689	77	4	transaction	transaction	NOUN
crl-14689	77	5	logs	log	NOUN
crl-14689	77	6	used	use	VERB
crl-14689	77	7	for	for	ADP
crl-14689	77	8	this	this	DET
crl-14689	77	9	study	study	NOUN
crl-14689	77	10	did	do	AUX
crl-14689	77	11	not	not	PART
crl-14689	77	12	distinguish	distinguish	VERB
crl-14689	77	13	between	between	ADP
crl-14689	77	14	successful	successful	ADJ
crl-14689	77	15	and	and	CCONJ
crl-14689	77	16	failed	fail	VERB
crl-14689	77	17	attempts	attempt	NOUN
crl-14689	77	18	.	.	PUNCT
crl-14689	78	1	therefore	therefore	ADV
crl-14689	78	2	,	,	PUNCT
crl-14689	78	3	the	the	DET
crl-14689	78	4	handful	handful	NOUN
crl-14689	78	5	of	of	ADP
crl-14689	78	6	renewal	renewal	NOUN
crl-14689	78	7	transactions	transaction	NOUN
crl-14689	78	8	entered	enter	VERB
crl-14689	78	9	at	at	ADP
crl-14689	78	10	public	public	ADJ
crl-14689	78	11	terminals	terminal	NOUN
crl-14689	78	12	dur"do	dur"do	NOUN
crl-14689	78	13	-	-	PUNCT
crl-14689	78	14	it	it	PRON
crl-14689	78	15	-	-	PUNCT
crl-14689	78	16	yourself	yourself	PRON
crl-14689	78	17	''	''	PUNCT
crl-14689	78	18	services	service	NOUN
crl-14689	78	19	47	47	NUM
crl-14689	78	20	ing	ing	ADJ
crl-14689	78	21	1988	1988	NUM
crl-14689	78	22	-	-	SYM
crl-14689	78	23	1989	1989	NUM
crl-14689	78	24	probably	probably	ADV
crl-14689	78	25	were	be	AUX
crl-14689	78	26	failed	fail	VERB
crl-14689	78	27	attempts	attempt	NOUN
crl-14689	78	28	.	.	PUNCT
crl-14689	79	1	in	in	ADP
crl-14689	79	2	the	the	DET
crl-14689	79	3	summer	summer	NOUN
crl-14689	79	4	of	of	ADP
crl-14689	79	5	1990	1990	NUM
crl-14689	79	6	,	,	PUNCT
crl-14689	79	7	one	one	NUM
crl-14689	79	8	year	year	NOUN
crl-14689	79	9	after	after	SCONJ
crl-14689	79	10	the	the	DET
crl-14689	79	11	public	public	ADJ
crl-14689	79	12	terminals	terminal	NOUN
crl-14689	79	13	were	be	AUX
crl-14689	79	14	authorized	authorize	VERB
crl-14689	79	15	to	to	PART
crl-14689	79	16	accept	accept	VERB
crl-14689	79	17	renewal	renewal	NOUN
crl-14689	79	18	commands	command	NOUN
crl-14689	79	19	,	,	PUNCT
crl-14689	79	20	the	the	DET
crl-14689	79	21	percentage	percentage	NOUN
crl-14689	79	22	had	have	AUX
crl-14689	79	23	risen	rise	VERB
crl-14689	79	24	to	to	ADP
crl-14689	79	25	16	16	NUM
crl-14689	79	26	%	%	NOUN
crl-14689	79	27	.	.	PUNCT
crl-14689	80	1	during	during	ADP
crl-14689	80	2	1988	1988	NUM
crl-14689	80	3	-	-	SYM
crl-14689	80	4	1989	1989	NUM
crl-14689	80	5	,	,	PUNCT
crl-14689	80	6	the	the	DET
crl-14689	80	7	preponderance	preponderance	NOUN
crl-14689	80	8	of	of	ADP
crl-14689	80	9	saves	save	NOUN
crl-14689	80	10	(	(	PUNCT
crl-14689	80	11	roughly	roughly	ADV
crl-14689	80	12	85	85	NUM
crl-14689	80	13	%	%	NOUN
crl-14689	80	14	)	)	PUNCT
crl-14689	80	15	was	be	AUX
crl-14689	80	16	entered	enter	VERB
crl-14689	80	17	at	at	ADP
crl-14689	80	18	staff	staff	NOUN
crl-14689	80	19	terminals	terminal	NOUN
crl-14689	80	20	.	.	PUNCT
crl-14689	81	1	the	the	DET
crl-14689	81	2	number	number	NOUN
crl-14689	81	3	of	of	ADP
crl-14689	81	4	saves	save	NOUN
crl-14689	81	5	placed	place	VERB
crl-14689	81	6	at	at	ADP
crl-14689	81	7	public	public	ADJ
crl-14689	81	8	terminals	terminal	NOUN
crl-14689	81	9	averaged	average	VERB
crl-14689	81	10	2	2	NUM
crl-14689	81	11	%	%	NOUN
crl-14689	81	12	,	,	PUNCT
crl-14689	81	13	although	although	SCONJ
crl-14689	81	14	,	,	PUNCT
crl-14689	81	15	as	as	SCONJ
crl-14689	81	16	previously	previously	ADV
crl-14689	81	17	mentioned	mention	VERB
crl-14689	81	18	,	,	PUNCT
crl-14689	81	19	some	some	PRON
crl-14689	81	20	of	of	ADP
crl-14689	81	21	these	these	DET
crl-14689	81	22	numbers	number	NOUN
crl-14689	81	23	represent	represent	VERB
crl-14689	81	24	failed	fail	VERB
crl-14689	81	25	attempts	attempt	NOUN
crl-14689	81	26	.	.	PUNCT
crl-14689	82	1	however	however	ADV
crl-14689	82	2	,	,	PUNCT
crl-14689	82	3	since	since	SCONJ
crl-14689	82	4	patrons	patron	NOUN
crl-14689	82	5	in	in	ADP
crl-14689	82	6	the	the	DET
crl-14689	82	7	health	health	NOUN
crl-14689	82	8	sciences	science	NOUN
crl-14689	82	9	library	library	PROPN
crl-14689	82	10	have	have	AUX
crl-14689	82	11	been	be	AUX
crl-14689	82	12	able	able	ADJ
crl-14689	82	13	to	to	PART
crl-14689	82	14	place	place	VERB
crl-14689	82	15	saves	save	NOUN
crl-14689	82	16	at	at	ADP
crl-14689	82	17	public	public	ADJ
crl-14689	82	18	terminals	terminal	NOUN
crl-14689	82	19	since	since	SCONJ
crl-14689	82	20	1974	1974	NUM
crl-14689	82	21	,	,	PUNCT
crl-14689	82	22	some	some	PRON
crl-14689	82	23	of	of	ADP
crl-14689	82	24	the	the	DET
crl-14689	82	25	save	save	NOUN
crl-14689	82	26	transactions	transaction	NOUN
crl-14689	82	27	can	can	AUX
crl-14689	82	28	be	be	AUX
crl-14689	82	29	assumed	assume	VERB
crl-14689	82	30	to	to	PART
crl-14689	82	31	have	have	AUX
crl-14689	82	32	been	be	AUX
crl-14689	82	33	successfully	successfully	ADV
crl-14689	82	34	entered	enter	VERB
crl-14689	82	35	commands	command	NOUN
crl-14689	82	36	.	.	PUNCT
crl-14689	83	1	once	once	SCONJ
crl-14689	83	2	patrons	patron	NOUN
crl-14689	83	3	were	be	AUX
crl-14689	83	4	able	able	ADJ
crl-14689	83	5	to	to	PART
crl-14689	83	6	place	place	VERB
crl-14689	83	7	their	their	PRON
crl-14689	83	8	own	own	ADJ
crl-14689	83	9	saves	save	NOUN
crl-14689	83	10	,	,	PUNCT
crl-14689	83	11	the	the	DET
crl-14689	83	12	percentage	percentage	NOUN
crl-14689	83	13	dropped	drop	VERB
crl-14689	83	14	steadily	steadily	ADV
crl-14689	83	15	to	to	ADP
crl-14689	83	16	70	70	NUM
crl-14689	83	17	%	%	NOUN
crl-14689	83	18	during	during	ADP
crl-14689	83	19	the	the	DET
crl-14689	83	20	summer	summer	NOUN
crl-14689	83	21	of	of	ADP
crl-14689	83	22	1990	1990	NUM
crl-14689	83	23	,	,	PUNCT
crl-14689	83	24	and	and	CCONJ
crl-14689	83	25	the	the	DET
crl-14689	83	26	percentage	percentage	NOUN
crl-14689	83	27	placed	place	VERB
crl-14689	83	28	at	at	ADP
crl-14689	83	29	public	public	ADJ
crl-14689	83	30	and	and	CCONJ
crl-14689	83	31	dial	dial	NOUN
crl-14689	83	32	-	-	PUNCT
crl-14689	83	33	access	access	NOUN
crl-14689	83	34	terminals	terminal	NOUN
crl-14689	83	35	increasingly	increasingly	ADV
crl-14689	83	36	rose	rise	VERB
crl-14689	83	37	to	to	ADP
crl-14689	83	38	23	23	NUM
crl-14689	83	39	%	%	NOUN
crl-14689	83	40	.	.	PUNCT
crl-14689	84	1	the	the	DET
crl-14689	84	2	number	number	NOUN
crl-14689	84	3	of	of	ADP
crl-14689	84	4	saves	save	NOUN
crl-14689	84	5	placed	place	VERB
crl-14689	84	6	at	at	ADP
crl-14689	84	7	the	the	DET
crl-14689	84	8	telephone	telephone	NOUN
crl-14689	84	9	center	center	NOUN
crl-14689	84	10	,	,	PUNCT
crl-14689	84	11	averaging	average	VERB
crl-14689	84	12	13	13	NUM
crl-14689	84	13	%	%	NOUN
crl-14689	84	14	of	of	ADP
crl-14689	84	15	the	the	DET
crl-14689	84	16	save	save	NOUN
crl-14689	84	17	transactions	transaction	NOUN
crl-14689	84	18	during	during	ADP
crl-14689	84	19	1988	1988	NUM
crl-14689	84	20	-	-	SYM
crl-14689	84	21	1989	1989	NUM
crl-14689	84	22	,	,	PUNCT
crl-14689	84	23	diminished	diminish	VERB
crl-14689	84	24	to	to	ADP
crl-14689	84	25	9	9	NUM
crl-14689	84	26	%	%	NOUN
crl-14689	84	27	during	during	ADP
crl-14689	84	28	the	the	DET
crl-14689	84	29	summer	summer	NOUN
crl-14689	84	30	of	of	ADP
crl-14689	84	31	1990	1990	NUM
crl-14689	84	32	.	.	PUNCT
crl-14689	85	1	command	command	NOUN
crl-14689	85	2	preference	preference	NOUN
crl-14689	85	3	as	as	SCONJ
crl-14689	85	4	each	each	DET
crl-14689	85	5	record	record	NOUN
crl-14689	85	6	is	be	AUX
crl-14689	85	7	added	add	VERB
crl-14689	85	8	to	to	ADP
crl-14689	85	9	lcs	lcs	NOUN
crl-14689	85	10	,	,	PUNCT
crl-14689	85	11	it	it	PRON
crl-14689	85	12	is	be	AUX
crl-14689	85	13	assigned	assign	VERB
crl-14689	85	14	a	a	DET
crl-14689	85	15	title	title	NOUN
crl-14689	85	16	number	number	NOUN
crl-14689	85	17	,	,	PUNCT
crl-14689	85	18	which	which	PRON
crl-14689	85	19	is	be	AUX
crl-14689	85	20	similar	similar	ADJ
crl-14689	85	21	to	to	ADP
crl-14689	85	22	an	an	DET
crl-14689	85	23	accession	accession	NOUN
crl-14689	85	24	number	number	NOUN
crl-14689	85	25	in	in	ADP
crl-14689	85	26	that	that	SCONJ
crl-14689	85	27	it	it	PRON
crl-14689	85	28	is	be	AUX
crl-14689	85	29	composed	compose	VERB
crl-14689	85	30	entirely	entirely	ADV
crl-14689	85	31	of	of	ADP
crl-14689	85	32	numerals	numeral	NOUN
crl-14689	85	33	.	.	PUNCT
crl-14689	86	1	we	we	PRON
crl-14689	86	2	believed	believe	VERB
crl-14689	86	3	patrons	patron	NOUN
crl-14689	86	4	would	would	AUX
crl-14689	86	5	find	find	VERB
crl-14689	86	6	a	a	DET
crl-14689	86	7	title	title	NOUN
crl-14689	86	8	number	number	NOUN
crl-14689	86	9	easier	easy	ADJ
crl-14689	86	10	to	to	PART
crl-14689	86	11	use	use	VERB
crl-14689	86	12	than	than	ADP
crl-14689	86	13	a	a	DET
crl-14689	86	14	call	call	NOUN
crl-14689	86	15	number	number	NOUN
crl-14689	86	16	.	.	PUNCT
crl-14689	87	1	to	to	PART
crl-14689	87	2	determine	determine	VERB
crl-14689	87	3	whether	whether	SCONJ
crl-14689	87	4	patrons	patron	NOUN
crl-14689	87	5	actually	actually	ADV
crl-14689	87	6	did	do	AUX
crl-14689	87	7	prefer	prefer	VERB
crl-14689	87	8	using	use	VERB
crl-14689	87	9	title	title	NOUN
crl-14689	87	10	numbers	number	NOUN
crl-14689	87	11	versus	versus	ADP
crl-14689	87	12	call	call	NOUN
crl-14689	87	13	numbers	number	NOUN
crl-14689	87	14	,	,	PUNCT
crl-14689	87	15	statistics	statistic	NOUN
crl-14689	87	16	from	from	ADP
crl-14689	87	17	dial	dial	NOUN
crl-14689	87	18	-	-	PUNCT
crl-14689	87	19	access	access	NOUN
crl-14689	87	20	terminals	terminal	NOUN
crl-14689	87	21	for	for	ADP
crl-14689	87	22	the	the	DET
crl-14689	87	23	postimplementation	postimplementation	NOUN
crl-14689	87	24	period	period	NOUN
crl-14689	87	25	only	only	ADV
crl-14689	87	26	were	be	AUX
crl-14689	87	27	used	use	VERB
crl-14689	87	28	.	.	PUNCT
crl-14689	88	1	libraries	library	NOUN
crl-14689	88	2	that	that	PRON
crl-14689	88	3	had	have	VERB
crl-14689	88	4	only	only	ADV
crl-14689	88	5	one	one	NUM
crl-14689	88	6	circulation	circulation	NOUN
crl-14689	88	7	desk	desk	NOUN
crl-14689	88	8	terminal	terminal	NOUN
crl-14689	88	9	sometimes	sometimes	ADV
crl-14689	88	10	diverted	divert	VERB
crl-14689	88	11	activity	activity	NOUN
crl-14689	88	12	to	to	ADP
crl-14689	88	13	public	public	ADJ
crl-14689	88	14	terminals	terminal	NOUN
crl-14689	88	15	in	in	ADP
crl-14689	88	16	order	order	NOUN
crl-14689	88	17	to	to	PART
crl-14689	88	18	minimize	minimize	VERB
crl-14689	88	19	lines	line	NOUN
crl-14689	88	20	of	of	ADP
crl-14689	88	21	patrons	patron	NOUN
crl-14689	88	22	waiting	wait	VERB
crl-14689	88	23	for	for	ADP
crl-14689	88	24	assistance	assistance	NOUN
crl-14689	88	25	at	at	ADP
crl-14689	88	26	circulation	circulation	NOUN
crl-14689	88	27	desks	desk	NOUN
crl-14689	88	28	.	.	PUNCT
crl-14689	89	1	unfortunately	unfortunately	ADV
crl-14689	89	2	,	,	PUNCT
crl-14689	89	3	it	it	PRON
crl-14689	89	4	is	be	AUX
crl-14689	89	5	not	not	PART
crl-14689	89	6	possible	possible	ADJ
crl-14689	89	7	to	to	PART
crl-14689	89	8	determine	determine	VERB
crl-14689	89	9	which	which	DET
crl-14689	89	10	transactions	transaction	NOUN
crl-14689	89	11	at	at	ADP
crl-14689	89	12	library	library	NOUN
crl-14689	89	13	public	public	ADJ
crl-14689	89	14	terminals	terminal	NOUN
crl-14689	89	15	were	be	AUX
crl-14689	89	16	performed	perform	VERB
crl-14689	89	17	by	by	ADP
crl-14689	89	18	patrons	patron	NOUN
crl-14689	89	19	and	and	CCONJ
crl-14689	89	20	which	which	PRON
crl-14689	89	21	were	be	AUX
crl-14689	89	22	entered	enter	VERB
crl-14689	89	23	by	by	ADP
crl-14689	89	24	staff	staff	NOUN
crl-14689	89	25	for	for	ADP
crl-14689	89	26	patrons	patron	NOUN
crl-14689	89	27	.	.	PUNCT
crl-14689	90	1	therefore	therefore	ADV
crl-14689	90	2	,	,	PUNCT
crl-14689	90	3	the	the	DET
crl-14689	90	4	dial	dial	NOUN
crl-14689	90	5	-	-	PUNCT
crl-14689	90	6	access	access	NOUN
crl-14689	90	7	terminals	terminal	NOUN
crl-14689	90	8	gave	give	VERB
crl-14689	90	9	a	a	DET
crl-14689	90	10	more	more	ADV
crl-14689	90	11	accurate	accurate	ADJ
crl-14689	90	12	picture	picture	NOUN
crl-14689	90	13	of	of	ADP
crl-14689	90	14	patron	patron	NOUN
crl-14689	90	15	preference	preference	NOUN
crl-14689	90	16	.	.	PUNCT
crl-14689	91	1	the	the	DET
crl-14689	91	2	guide	guide	NOUN
crl-14689	91	3	accompanying	accompany	VERB
crl-14689	91	4	the	the	DET
crl-14689	91	5	overdue	overdue	ADJ
crl-14689	91	6	notice	notice	NOUN
crl-14689	91	7	described	describe	VERB
crl-14689	91	8	and	and	CCONJ
crl-14689	91	9	encouraged	encourage	VERB
crl-14689	91	10	the	the	DET
crl-14689	91	11	use	use	NOUN
crl-14689	91	12	of	of	ADP
crl-14689	91	13	title	title	NOUN
crl-14689	91	14	numbers	number	NOUN
crl-14689	91	15	for	for	ADP
crl-14689	91	16	renewing	renew	VERB
crl-14689	91	17	materials	material	NOUN
crl-14689	91	18	,	,	PUNCT
crl-14689	91	19	so	so	CCONJ
crl-14689	91	20	it	it	PRON
crl-14689	91	21	is	be	AUX
crl-14689	91	22	not	not	PART
crl-14689	91	23	surprising	surprising	ADJ
crl-14689	91	24	that	that	SCONJ
crl-14689	91	25	patrons	patron	NOUN
crl-14689	91	26	used	use	VERB
crl-14689	91	27	title	title	NOUN
crl-14689	91	28	numbers	number	NOUN
crl-14689	91	29	more	more	ADV
crl-14689	91	30	often	often	ADV
crl-14689	91	31	than	than	SCONJ
crl-14689	91	32	call	call	VERB
crl-14689	91	33	numbers	number	NOUN
crl-14689	91	34	48	48	NUM
crl-14689	91	35	college	college	PROPN
crl-14689	91	36	&	&	CCONJ
crl-14689	91	37	research	research	PROPN
crl-14689	91	38	libraries	library	NOUN
crl-14689	91	39	to	to	PART
crl-14689	91	40	renew	renew	VERB
crl-14689	91	41	books	book	NOUN
crl-14689	91	42	(	(	PUNCT
crl-14689	91	43	56	56	NUM
crl-14689	91	44	%	%	NOUN
crl-14689	91	45	of	of	ADP
crl-14689	91	46	all	all	DET
crl-14689	91	47	renewal	renewal	NOUN
crl-14689	91	48	transactions	transaction	NOUN
crl-14689	91	49	were	be	AUX
crl-14689	91	50	entered	enter	VERB
crl-14689	91	51	using	use	VERB
crl-14689	91	52	title	title	NOUN
crl-14689	91	53	numbers	number	NOUN
crl-14689	91	54	)	)	PUNCT
crl-14689	91	55	.	.	PUNCT
crl-14689	92	1	the	the	DET
crl-14689	92	2	brochure	brochure	NOUN
crl-14689	92	3	posted	post	VERB
crl-14689	92	4	near	near	ADP
crl-14689	92	5	public	public	ADJ
crl-14689	92	6	terminals	terminal	NOUN
crl-14689	92	7	and	and	CCONJ
crl-14689	92	8	distributed	distribute	VERB
crl-14689	92	9	to	to	ADP
crl-14689	92	10	requestors	requestor	NOUN
crl-14689	92	11	of	of	ADP
crl-14689	92	12	dial	dial	NOUN
crl-14689	92	13	-	-	PUNCT
crl-14689	92	14	access	access	NOUN
crl-14689	92	15	service	service	NOUN
crl-14689	92	16	,	,	PUNCT
crl-14689	92	17	on	on	ADP
crl-14689	92	18	the	the	DET
crl-14689	92	19	other	other	ADJ
crl-14689	92	20	hand	hand	NOUN
crl-14689	92	21	,	,	PUNCT
crl-14689	92	22	described	describe	VERB
crl-14689	92	23	the	the	DET
crl-14689	92	24	renewal	renewal	NOUN
crl-14689	92	25	procedure	procedure	NOUN
crl-14689	92	26	using	use	VERB
crl-14689	92	27	call	call	NOUN
crl-14689	92	28	numbers	number	NOUN
crl-14689	92	29	.	.	PUNCT
crl-14689	93	1	patrons	patron	NOUN
crl-14689	93	2	who	who	PRON
crl-14689	93	3	may	may	AUX
crl-14689	93	4	not	not	PART
crl-14689	93	5	have	have	AUX
crl-14689	93	6	carried	carry	VERB
crl-14689	93	7	an	an	DET
crl-14689	93	8	overdue	overdue	ADJ
crl-14689	93	9	notice	notice	NOUN
crl-14689	93	10	and	and	CCONJ
crl-14689	93	11	the	the	DET
crl-14689	93	12	accompanying	accompanying	ADJ
crl-14689	93	13	guide	guide	NOUN
crl-14689	93	14	to	to	ADP
crl-14689	93	15	a	a	DET
crl-14689	93	16	public	public	ADJ
crl-14689	93	17	terminal	terminal	NOUN
crl-14689	93	18	would	would	AUX
crl-14689	93	19	have	have	AUX
crl-14689	93	20	used	use	VERB
crl-14689	93	21	a	a	DET
crl-14689	93	22	brochure	brochure	NOUN
crl-14689	93	23	,	,	PUNCT
crl-14689	93	24	so	so	ADV
crl-14689	93	25	a	a	DET
crl-14689	93	26	fairly	fairly	ADV
crl-14689	93	27	substantial	substantial	ADJ
crl-14689	93	28	number	number	NOUN
crl-14689	93	29	of	of	ADP
crl-14689	93	30	renewals	renewal	NOUN
crl-14689	93	31	(	(	PUNCT
crl-14689	93	32	32	32	NUM
crl-14689	93	33	%	%	NOUN
crl-14689	93	34	)	)	PUNCT
crl-14689	93	35	were	be	AUX
crl-14689	93	36	entered	enter	VERB
crl-14689	93	37	using	use	VERB
crl-14689	93	38	call	call	NOUN
crl-14689	93	39	numbers	number	NOUN
crl-14689	93	40	.	.	PUNCT
crl-14689	94	1	the	the	DET
crl-14689	94	2	brochure	brochure	NOUN
crl-14689	94	3	was	be	AUX
crl-14689	94	4	the	the	DET
crl-14689	94	5	only	only	ADJ
crl-14689	94	6	source	source	NOUN
crl-14689	94	7	of	of	ADP
crl-14689	94	8	instruction	instruction	NOUN
crl-14689	94	9	regarding	regard	VERB
crl-14689	94	10	the	the	DET
crl-14689	94	11	placement	placement	NOUN
crl-14689	94	12	of	of	ADP
crl-14689	94	13	saves	save	NOUN
crl-14689	94	14	.	.	PUNCT
crl-14689	95	1	since	since	SCONJ
crl-14689	95	2	it	it	PRON
crl-14689	95	3	described	describe	VERB
crl-14689	95	4	the	the	DET
crl-14689	95	5	procedures	procedure	NOUN
crl-14689	95	6	using	use	VERB
crl-14689	95	7	call	call	NOUN
crl-14689	95	8	numbers	number	NOUN
crl-14689	95	9	only	only	ADV
crl-14689	95	10	,	,	PUNCT
crl-14689	95	11	the	the	DET
crl-14689	95	12	number	number	NOUN
crl-14689	95	13	of	of	ADP
crl-14689	95	14	saves	save	NOUN
crl-14689	95	15	placed	place	VERB
crl-14689	95	16	using	use	VERB
crl-14689	95	17	call	call	NOUN
crl-14689	95	18	numbers	number	NOUN
crl-14689	95	19	was	be	AUX
crl-14689	95	20	,	,	PUNCT
crl-14689	95	21	naturally	naturally	ADV
crl-14689	95	22	,	,	PUNCT
crl-14689	95	23	quite	quite	ADV
crl-14689	95	24	high	high	ADJ
crl-14689	95	25	(	(	PUNCT
crl-14689	95	26	88	88	NUM
crl-14689	95	27	%	%	NOUN
crl-14689	95	28	)	)	PUNCT
crl-14689	95	29	.	.	PUNCT
crl-14689	96	1	copy	copy	NOUN
crl-14689	96	2	-	-	PUNCT
crl-14689	96	3	specific	specific	PROPN
crl-14689	96	4	saves	save	NOUN
crl-14689	96	5	were	be	AUX
crl-14689	96	6	discouraged	discourage	VERB
crl-14689	96	7	(	(	PUNCT
crl-14689	96	8	limited	limited	ADJ
crl-14689	96	9	instruction	instruction	NOUN
crl-14689	96	10	was	be	AUX
crl-14689	96	11	provided	provide	VERB
crl-14689	96	12	)	)	PUNCT
crl-14689	96	13	and	and	CCONJ
crl-14689	96	14	blocked	block	VERB
crl-14689	96	15	for	for	ADP
crl-14689	96	16	all	all	DET
crl-14689	96	17	patron	patron	NOUN
crl-14689	96	18	classes	class	NOUN
crl-14689	96	19	except	except	SCONJ
crl-14689	96	20	special	special	ADJ
crl-14689	96	21	library	library	NOUN
crl-14689	96	22	-	-	PUNCT
crl-14689	96	23	coded	code	VERB
crl-14689	96	24	identification	identification	NOUN
crl-14689	96	25	numbers	number	NOUN
crl-14689	96	26	to	to	PART
crl-14689	96	27	avoid	avoid	VERB
crl-14689	96	28	the	the	DET
crl-14689	96	29	complications	complication	NOUN
crl-14689	96	30	that	that	PRON
crl-14689	96	31	could	could	AUX
crl-14689	96	32	be	be	AUX
crl-14689	96	33	created	create	VERB
crl-14689	96	34	if	if	SCONJ
crl-14689	96	35	saves	save	NOUN
crl-14689	96	36	were	be	AUX
crl-14689	96	37	placed	place	VERB
crl-14689	96	38	on	on	ADP
crl-14689	96	39	serial	serial	ADJ
crl-14689	96	40	volumes	volume	NOUN
crl-14689	96	41	or	or	CCONJ
crl-14689	96	42	newly	newly	ADV
crl-14689	96	43	added	add	VERB
crl-14689	96	44	copies	copy	NOUN
crl-14689	96	45	of	of	ADP
crl-14689	96	46	titles	title	NOUN
crl-14689	96	47	,	,	PUNCT
crl-14689	96	48	so	so	SCONJ
crl-14689	96	49	those	those	DET
crl-14689	96	50	numbers	number	NOUN
crl-14689	96	51	were	be	AUX
crl-14689	96	52	,	,	PUNCT
crl-14689	96	53	as	as	ADV
crl-14689	96	54	anticipated	anticipate	VERB
crl-14689	96	55	,	,	PUNCT
crl-14689	96	56	low	low	ADJ
crl-14689	96	57	(	(	PUNCT
crl-14689	96	58	less	less	ADJ
crl-14689	96	59	than	than	ADP
crl-14689	96	60	3	3	NUM
crl-14689	96	61	%	%	NOUN
crl-14689	96	62	)	)	PUNCT
crl-14689	96	63	.	.	PUNCT
crl-14689	97	1	obviously	obviously	ADV
crl-14689	97	2	,	,	PUNCT
crl-14689	97	3	a	a	DET
crl-14689	97	4	little	little	ADJ
crl-14689	97	5	instruction	instruction	NOUN
crl-14689	97	6	goes	go	VERB
crl-14689	97	7	a	a	DET
crl-14689	97	8	long	long	ADJ
crl-14689	97	9	way	way	NOUN
crl-14689	97	10	,	,	PUNCT
crl-14689	97	11	and	and	CCONJ
crl-14689	97	12	patron	patron	NOUN
crl-14689	97	13	education	education	NOUN
crl-14689	97	14	played	play	VERB
crl-14689	97	15	an	an	DET
crl-14689	97	16	important	important	ADJ
crl-14689	97	17	role	role	NOUN
crl-14689	97	18	in	in	ADP
crl-14689	97	19	the	the	DET
crl-14689	97	20	selection	selection	NOUN
crl-14689	97	21	of	of	ADP
crl-14689	97	22	commands	command	NOUN
crl-14689	97	23	.	.	PUNCT
crl-14689	98	1	a	a	DET
crl-14689	98	2	more	more	ADV
crl-14689	98	3	detailed	detailed	ADJ
crl-14689	98	4	breakdown	breakdown	NOUN
crl-14689	98	5	of	of	ADP
crl-14689	98	6	transaction	transaction	NOUN
crl-14689	98	7	logs	log	NOUN
crl-14689	98	8	,	,	PUNCT
crl-14689	98	9	isolating	isolate	VERB
crl-14689	98	10	the	the	DET
crl-14689	98	11	progression	progression	NOUN
crl-14689	98	12	from	from	ADP
crl-14689	98	13	failed	fail	VERB
crl-14689	98	14	to	to	PART
crl-14689	98	15	successful	successful	ADJ
crl-14689	98	16	or	or	CCONJ
crl-14689	98	17	aborted	aborted	ADJ
crl-14689	98	18	attempt	attempt	NOUN
crl-14689	98	19	,	,	PUNCT
crl-14689	98	20	was	be	AUX
crl-14689	98	21	not	not	PART
crl-14689	98	22	used	use	VERB
crl-14689	98	23	for	for	ADP
crl-14689	98	24	this	this	DET
crl-14689	98	25	study	study	NOUN
crl-14689	98	26	,	,	PUNCT
crl-14689	98	27	but	but	CCONJ
crl-14689	98	28	would	would	AUX
crl-14689	98	29	surely	surely	ADV
crl-14689	98	30	provide	provide	VERB
crl-14689	98	31	guidance	guidance	NOUN
crl-14689	98	32	in	in	ADP
crl-14689	98	33	the	the	DET
crl-14689	98	34	preparation	preparation	NOUN
crl-14689	98	35	of	of	ADP
crl-14689	98	36	other	other	ADJ
crl-14689	98	37	instructional	instructional	ADJ
crl-14689	98	38	aids	aid	NOUN
crl-14689	98	39	or	or	CCONJ
crl-14689	98	40	help	help	VERB
crl-14689	98	41	screens	screen	NOUN
crl-14689	98	42	and	and	CCONJ
crl-14689	98	43	would	would	AUX
crl-14689	98	44	provide	provide	VERB
crl-14689	98	45	a	a	DET
crl-14689	98	46	mechjanuary	mechjanuary	ADJ
crl-14689	98	47	1992	1992	NUM
crl-14689	98	48	anism	anism	NOUN
crl-14689	98	49	for	for	ADP
crl-14689	98	50	future	future	ADJ
crl-14689	98	51	research	research	NOUN
crl-14689	98	52	in	in	ADP
crl-14689	98	53	the	the	DET
crl-14689	98	54	area	area	NOUN
crl-14689	98	55	of	of	ADP
crl-14689	98	56	patron	patron	NOUN
crl-14689	98	57	instruction	instruction	NOUN
crl-14689	98	58	.	.	PUNCT
crl-14689	99	1	conclusion	conclusion	NOUN
crl-14689	99	2	with	with	ADP
crl-14689	99	3	surges	surge	NOUN
crl-14689	99	4	in	in	ADP
crl-14689	99	5	circulation	circulation	NOUN
crl-14689	99	6	resulting	result	VERB
crl-14689	99	7	from	from	ADP
crl-14689	99	8	open	open	ADJ
crl-14689	99	9	stacks	stack	NOUN
crl-14689	99	10	and	and	CCONJ
crl-14689	99	11	automated	automate	VERB
crl-14689	99	12	systems	system	NOUN
crl-14689	99	13	,	,	PUNCT
crl-14689	99	14	it	it	PRON
crl-14689	99	15	is	be	AUX
crl-14689	99	16	apparent	apparent	ADJ
crl-14689	99	17	that	that	SCONJ
crl-14689	99	18	patrons	patron	NOUN
crl-14689	99	19	are	be	AUX
crl-14689	99	20	eager	eager	ADJ
crl-14689	99	21	for	for	ADP
crl-14689	99	22	improved	improved	ADJ
crl-14689	99	23	services	service	NOUN
crl-14689	99	24	,	,	PUNCT
crl-14689	99	25	even	even	ADV
crl-14689	99	26	if	if	SCONJ
crl-14689	99	27	improvement	improvement	NOUN
crl-14689	99	28	requires	require	VERB
crl-14689	99	29	greater	great	ADJ
crl-14689	99	30	efforts	effort	NOUN
crl-14689	99	31	on	on	ADP
crl-14689	99	32	their	their	PRON
crl-14689	99	33	parts	part	NOUN
crl-14689	99	34	.	.	PUNCT
crl-14689	100	1	ultimately	ultimately	ADV
crl-14689	100	2	,	,	PUNCT
crl-14689	100	3	however	however	ADV
crl-14689	100	4	,	,	PUNCT
crl-14689	100	5	it	it	PRON
crl-14689	100	6	is	be	AUX
crl-14689	100	7	not	not	PART
crl-14689	100	8	only	only	ADV
crl-14689	100	9	the	the	DET
crl-14689	100	10	public	public	NOUN
crl-14689	100	11	who	who	PRON
crl-14689	100	12	is	be	AUX
crl-14689	100	13	intrigued	intrigue	VERB
crl-14689	100	14	by	by	ADP
crl-14689	100	15	these	these	DET
crl-14689	100	16	features	feature	NOUN
crl-14689	100	17	.	.	PUNCT
crl-14689	101	1	library	library	NOUN
crl-14689	101	2	staff	staff	NOUN
crl-14689	101	3	will	will	AUX
crl-14689	101	4	be	be	AUX
crl-14689	101	5	encouraged	encourage	VERB
crl-14689	101	6	to	to	PART
crl-14689	101	7	try	try	VERB
crl-14689	101	8	more	more	ADJ
crl-14689	101	9	adventuresome	adventuresome	ADJ
crl-14689	101	10	experimentation	experimentation	NOUN
crl-14689	101	11	once	once	SCONJ
crl-14689	101	12	they	they	PRON
crl-14689	101	13	realize	realize	VERB
crl-14689	101	14	that	that	SCONJ
crl-14689	101	15	the	the	DET
crl-14689	101	16	number	number	NOUN
crl-14689	101	17	of	of	ADP
crl-14689	101	18	patrons	patron	NOUN
crl-14689	101	19	served	serve	VERB
crl-14689	101	20	increases	increase	NOUN
crl-14689	101	21	even	even	ADV
crl-14689	101	22	as	as	SCONJ
crl-14689	101	23	staff	staff	NOUN
crl-14689	101	24	and	and	CCONJ
crl-14689	101	25	equipment	equipment	NOUN
crl-14689	101	26	resources	resource	NOUN
crl-14689	101	27	level	level	VERB
crl-14689	101	28	off	off	ADP
crl-14689	101	29	and	and	CCONJ
crl-14689	101	30	the	the	DET
crl-14689	101	31	number	number	NOUN
crl-14689	101	32	of	of	ADP
crl-14689	101	33	routine	routine	ADJ
crl-14689	101	34	activities	activity	NOUN
crl-14689	101	35	at	at	ADP
crl-14689	101	36	staffassisted	staffassiste	VERB
crl-14689	101	37	stations	station	NOUN
crl-14689	101	38	decreases	decrease	VERB
crl-14689	101	39	,	,	PUNCT
crl-14689	101	40	allowing	allow	VERB
crl-14689	101	41	expansion	expansion	NOUN
crl-14689	101	42	of	of	ADP
crl-14689	101	43	services	service	NOUN
crl-14689	101	44	for	for	ADP
crl-14689	101	45	more	more	ADJ
crl-14689	101	46	"	"	PUNCT
crl-14689	101	47	needy	needy	ADJ
crl-14689	101	48	"	"	PUNCT
crl-14689	101	49	patrons	patron	NOUN
crl-14689	101	50	.	.	PUNCT
crl-14689	102	1	in	in	ADP
crl-14689	102	2	his	his	PRON
crl-14689	102	3	1989	1989	NUM
crl-14689	102	4	library	library	NOUN
crl-14689	102	5	journal	journal	NOUN
crl-14689	102	6	article	article	NOUN
crl-14689	102	7	,	,	PUNCT
crl-14689	102	8	richard	richard	PROPN
crl-14689	102	9	de	de	PROPN
crl-14689	102	10	gennaro	gennaro	PROPN
crl-14689	102	11	writes	write	VERB
crl-14689	102	12	,	,	PUNCT
crl-14689	102	13	"	"	PUNCT
crl-14689	102	14	we	we	PRON
crl-14689	102	15	are	be	AUX
crl-14689	102	16	entering	enter	VERB
crl-14689	102	17	a	a	DET
crl-14689	102	18	new	new	ADJ
crl-14689	102	19	era	era	NOUN
crl-14689	102	20	and	and	CCONJ
crl-14689	102	21	the	the	DET
crl-14689	102	22	only	only	ADJ
crl-14689	102	23	way	way	NOUN
crl-14689	102	24	libraries	library	NOUN
crl-14689	102	25	can	can	AUX
crl-14689	102	26	conserve	conserve	VERB
crl-14689	102	27	what	what	PRON
crl-14689	102	28	they	they	PRON
crl-14689	102	29	have	have	AUX
crl-14689	102	30	built	build	VERB
crl-14689	102	31	in	in	ADP
crl-14689	102	32	the	the	DET
crl-14689	102	33	past	past	NOUN
crl-14689	102	34	and	and	CCONJ
crl-14689	102	35	perform	perform	VERB
crl-14689	102	36	their	their	PRON
crl-14689	102	37	vital	vital	ADJ
crl-14689	102	38	mission	mission	NOUN
crl-14689	102	39	in	in	ADP
crl-14689	102	40	the	the	DET
crl-14689	102	41	future	future	NOUN
crl-14689	102	42	is	be	AUX
crl-14689	102	43	by	by	ADP
crl-14689	102	44	innovating	innovate	VERB
crl-14689	102	45	.	.	PUNCT
crl-14689	102	46	"4	"4	PUNCT
crl-14689	103	1	the	the	DET
crl-14689	103	2	possibilities	possibility	NOUN
crl-14689	103	3	for	for	ADP
crl-14689	103	4	expansion	expansion	NOUN
crl-14689	103	5	of	of	ADP
crl-14689	103	6	self	self	NOUN
crl-14689	103	7	-	-	PUNCT
crl-14689	103	8	serve	serve	VERB
crl-14689	103	9	features	feature	NOUN
crl-14689	103	10	include	include	VERB
crl-14689	103	11	touch	touch	NOUN
crl-14689	103	12	-	-	PUNCT
crl-14689	103	13	tone	tone	NOUN
crl-14689	103	14	phone	phone	NOUN
crl-14689	103	15	renewals	renewal	NOUN
crl-14689	103	16	and	and	CCONJ
crl-14689	103	17	patron	patron	NOUN
crl-14689	103	18	-	-	PUNCT
crl-14689	103	19	initiated	initiate	VERB
crl-14689	103	20	check	check	NOUN
crl-14689	103	21	-	-	PUNCT
crl-14689	103	22	out	out	ADP
crl-14689	103	23	using	use	VERB
crl-14689	103	24	remotely	remotely	ADV
crl-14689	103	25	accessible	accessible	ADJ
crl-14689	103	26	terminals	terminal	NOUN
crl-14689	103	27	.	.	PUNCT
crl-14689	104	1	resistance	resistance	NOUN
crl-14689	104	2	and	and	CCONJ
crl-14689	104	3	doubt	doubt	NOUN
crl-14689	104	4	,	,	PUNCT
crl-14689	104	5	at	at	ADP
crl-14689	104	6	least	least	ADJ
crl-14689	104	7	initially	initially	ADV
crl-14689	104	8	,	,	PUNCT
crl-14689	104	9	can	can	AUX
crl-14689	104	10	be	be	AUX
crl-14689	104	11	expected	expect	VERB
crl-14689	104	12	,	,	PUNCT
crl-14689	104	13	but	but	CCONJ
crl-14689	104	14	extended	extended	ADJ
crl-14689	104	15	access	access	NOUN
crl-14689	104	16	is	be	AUX
crl-14689	104	17	,	,	PUNCT
crl-14689	104	18	as	as	SCONJ
crl-14689	104	19	bernard	bernard	PROPN
crl-14689	104	20	g.	g.	PROPN
crl-14689	104	21	sloan	sloan	PROPN
crl-14689	104	22	observed	observe	VERB
crl-14689	104	23	,	,	PUNCT
crl-14689	104	24	a	a	DET
crl-14689	104	25	"	"	PUNCT
crl-14689	104	26	logical	logical	ADJ
crl-14689	104	27	,	,	PUNCT
crl-14689	104	28	even	even	ADV
crl-14689	104	29	inevitable	inevitable	ADJ
crl-14689	104	30	,	,	PUNCT
crl-14689	104	31	extension	extension	NOUN
crl-14689	104	32	of	of	ADP
crl-14689	104	33	on	on	ADP
crl-14689	104	34	-	-	PUNCT
crl-14689	104	35	site	site	NOUN
crl-14689	104	36	public	public	ADJ
crl-14689	104	37	access,''5	access,''5	PROPN
crl-14689	104	38	and	and	CCONJ
crl-14689	104	39	we	we	PRON
crl-14689	104	40	should	should	AUX
crl-14689	104	41	make	make	VERB
crl-14689	104	42	every	every	DET
crl-14689	104	43	effort	effort	NOUN
crl-14689	104	44	to	to	PART
crl-14689	104	45	make	make	VERB
crl-14689	104	46	services	service	NOUN
crl-14689	104	47	convenient	convenient	ADJ
crl-14689	104	48	,	,	PUNCT
crl-14689	104	49	empowering	empower	VERB
crl-14689	104	50	patrons	patron	NOUN
crl-14689	104	51	to	to	PART
crl-14689	104	52	use	use	VERB
crl-14689	104	53	all	all	DET
crl-14689	104	54	available	available	ADJ
crl-14689	104	55	resources	resource	NOUN
crl-14689	104	56	.	.	PUNCT
crl-14689	105	1	references	reference	NOUN
crl-14689	105	2	and	and	CCONJ
crl-14689	105	3	notes	note	NOUN
crl-14689	105	4	1	1	NUM
crl-14689	105	5	.	.	PROPN
crl-14689	105	6	c.	c.	PROPN
crl-14689	105	7	h.	h.	PROPN
crl-14689	105	8	cramer	cramer	PROPN
crl-14689	105	9	,	,	PUNCT
crl-14689	105	10	open	open	ADJ
crl-14689	105	11	shelves	shelf	NOUN
crl-14689	105	12	and	and	CCONJ
crl-14689	105	13	open	open	ADJ
crl-14689	105	14	minds	mind	NOUN
crl-14689	105	15	:	:	PUNCT
crl-14689	105	16	a	a	DET
crl-14689	105	17	history	history	NOUN
crl-14689	105	18	of	of	ADP
crl-14689	105	19	the	the	DET
crl-14689	105	20	cleveland	cleveland	PROPN
crl-14689	105	21	public	public	PROPN
crl-14689	105	22	library	library	PROPN
crl-14689	105	23	(	(	PUNCT
crl-14689	105	24	cleveland	cleveland	PROPN
crl-14689	105	25	,	,	PUNCT
crl-14689	105	26	ohio	ohio	PROPN
crl-14689	105	27	:	:	PUNCT
crl-14689	105	28	the	the	DET
crl-14689	105	29	press	press	NOUN
crl-14689	105	30	of	of	ADP
crl-14689	105	31	case	case	NOUN
crl-14689	105	32	western	western	PROPN
crl-14689	105	33	reserve	reserve	PROPN
crl-14689	105	34	univ	univ	PROPN
crl-14689	105	35	.	.	PROPN
crl-14689	105	36	,	,	PUNCT
crl-14689	105	37	1972	1972	NUM
crl-14689	105	38	)	)	PUNCT
crl-14689	105	39	,	,	PUNCT
crl-14689	105	40	p.49	p.49	NOUN
crl-14689	105	41	-	-	SYM
crl-14689	105	42	54	54	NUM
crl-14689	105	43	.	.	PUNCT
crl-14689	106	1	2	2	X
crl-14689	106	2	.	.	X
crl-14689	106	3	emily	emily	PROPN
crl-14689	106	4	gallup	gallup	PROPN
crl-14689	106	5	fayen	fayen	PROPN
crl-14689	106	6	,	,	PUNCT
crl-14689	106	7	you	you	PRON
crl-14689	106	8	've	've	AUX
crl-14689	106	9	come	come	VERB
crl-14689	106	10	a	a	DET
crl-14689	106	11	long	long	ADJ
crl-14689	106	12	way	way	NOUN
crl-14689	106	13	,	,	PUNCT
crl-14689	106	14	baby	baby	NOUN
crl-14689	106	15	,	,	PUNCT
crl-14689	106	16	but	but	CCONJ
crl-14689	106	17	.	.	PUNCT
crl-14689	106	18	.	.	PUNCT
crl-14689	106	19	.	.	PUNCT
crl-14689	106	20	.	.	PUNCT
crl-14689	107	1	(	(	PUNCT
crl-14689	107	2	eric	eric	PROPN
crl-14689	107	3	document	document	NOUN
crl-14689	107	4	reproduction	reproduction	NOUN
crl-14689	107	5	service	service	NOUN
crl-14689	107	6	)	)	PUNCT
crl-14689	107	7	ed	ed	NOUN
crl-14689	107	8	282	282	NUM
crl-14689	107	9	518	518	NUM
crl-14689	107	10	,	,	PUNCT
crl-14689	107	11	1986	1986	NUM
crl-14689	107	12	.	.	PUNCT
crl-14689	108	1	3	3	X
crl-14689	108	2	.	.	X
crl-14689	108	3	kenneth	kenneth	PROPN
crl-14689	108	4	dowlin	dowlin	PROPN
crl-14689	108	5	,	,	PUNCT
crl-14689	108	6	the	the	DET
crl-14689	108	7	electronic	electronic	ADJ
crl-14689	108	8	library	library	NOUN
crl-14689	108	9	(	(	PUNCT
crl-14689	108	10	new	new	PROPN
crl-14689	108	11	york	york	PROPN
crl-14689	108	12	:	:	PUNCT
crl-14689	108	13	neal	neal	NOUN
crl-14689	108	14	-	-	PUNCT
crl-14689	108	15	schuman	schuman	PROPN
crl-14689	108	16	,	,	PUNCT
crl-14689	108	17	1984	1984	NUM
crl-14689	108	18	)	)	PUNCT
crl-14689	108	19	,	,	PUNCT
crl-14689	108	20	p.47	p.47	PROPN
crl-14689	108	21	.	.	PROPN
crl-14689	108	22	4	4	X
crl-14689	108	23	.	.	PROPN
crl-14689	108	24	richard	richard	PROPN
crl-14689	108	25	de	de	PROPN
crl-14689	108	26	gennaro	gennaro	PROPN
crl-14689	108	27	,	,	PUNCT
crl-14689	108	28	"	"	PUNCT
crl-14689	108	29	technology	technology	NOUN
crl-14689	108	30	and	and	CCONJ
crl-14689	108	31	access	access	NOUN
crl-14689	108	32	in	in	ADP
crl-14689	108	33	an	an	DET
crl-14689	108	34	enterprise	enterprise	NOUN
crl-14689	108	35	society	society	NOUN
crl-14689	108	36	,	,	PUNCT
crl-14689	108	37	"	"	PUNCT
crl-14689	108	38	library	library	PROPN
crl-14689	108	39	journal	journal	NOUN
crl-14689	108	40	114:40	114:40	PROPN
crl-14689	108	41	,	,	PUNCT
crl-14689	108	42	42	42	NUM
crl-14689	108	43	-	-	SYM
crl-14689	108	44	43	43	NUM
crl-14689	108	45	(	(	PUNCT
crl-14689	108	46	oct	oct	PROPN
crl-14689	108	47	.	.	PROPN
crl-14689	108	48	1	1	NUM
crl-14689	108	49	,	,	PUNCT
crl-14689	108	50	1989	1989	NUM
crl-14689	108	51	)	)	PUNCT
crl-14689	108	52	.	.	PUNCT
crl-14689	109	1	5	5	X
crl-14689	109	2	.	.	X
crl-14689	109	3	bernard	bernard	PROPN
crl-14689	109	4	g.	g.	PROPN
crl-14689	109	5	sloan	sloan	PROPN
crl-14689	109	6	,	,	PUNCT
crl-14689	109	7	"	"	PUNCT
crl-14689	109	8	high	high	ADJ
crl-14689	109	9	tech	tech	NOUN
crl-14689	109	10	/	/	SYM
crl-14689	109	11	low	low	ADJ
crl-14689	109	12	profile	profile	NOUN
crl-14689	109	13	:	:	PUNCT
crl-14689	109	14	automation	automation	NOUN
crl-14689	109	15	and	and	CCONJ
crl-14689	109	16	the	the	DET
crl-14689	109	17	'	'	PUNCT
crl-14689	109	18	invisible	invisible	ADJ
crl-14689	109	19	'	'	PUNCT
crl-14689	109	20	patron	patron	NOUN
crl-14689	109	21	,	,	PUNCT
crl-14689	109	22	"	"	PUNCT
crl-14689	109	23	library	library	PROPN
crl-14689	109	24	journal111	journal111	PROPN
crl-14689	109	25	:	:	PUNCT
crl-14689	109	26	lc4	lc4	PROPN
crl-14689	109	27	,	,	PUNCT
crl-14689	109	28	lc6	lc6	NOUN
crl-14689	109	29	(	(	PUNCT
crl-14689	109	30	nov	nov	PROPN
crl-14689	109	31	.	.	PROPN
crl-14689	109	32	1986	1986	NUM
crl-14689	109	33	)	)	PUNCT
crl-14689	109	34	.	.	PUNCT