id	sid	tid	token	lemma	pos
crl-14752	1	1	college	college	NOUN
crl-14752	1	2	and	and	CCONJ
crl-14752	1	3	research	research	NOUN
crl-14752	1	4	libraries	librarie	VERB
crl-14752	1	5	guest	guest	NOUN
crl-14752	1	6	editorial	editorial	NOUN
crl-14752	1	7	tqm	tqm	ADP
crl-14752	1	8	:	:	PUNCT
crl-14752	2	1	quality	quality	NOUN
crl-14752	2	2	improvement	improvement	NOUN
crl-14752	2	3	in	in	ADP
crl-14752	2	4	new	new	ADJ
crl-14752	2	5	clothes	clothe	NOUN
crl-14752	2	6	the	the	DET
crl-14752	2	7	total	total	ADJ
crl-14752	2	8	quality	quality	NOUN
crl-14752	2	9	management	management	NOUN
crl-14752	2	10	(	(	PUNCT
crl-14752	2	11	tqm	tqm	PROPN
crl-14752	2	12	)	)	PUNCT
crl-14752	2	13	movement	movement	NOUN
crl-14752	2	14	is	be	AUX
crl-14752	2	15	alive	alive	ADJ
crl-14752	2	16	and	and	CCONJ
crl-14752	2	17	thriving	thrive	VERB
crl-14752	2	18	throughout	throughout	ADP
crl-14752	2	19	the	the	DET
crl-14752	2	20	fortune	fortune	NOUN
crl-14752	2	21	1000	1000	NUM
crl-14752	2	22	firms	firm	NOUN
crl-14752	2	23	,	,	PUNCT
crl-14752	2	24	the	the	DET
crl-14752	2	25	federal	federal	ADJ
crl-14752	2	26	government	government	NOUN
crl-14752	2	27	,	,	PUNCT
crl-14752	2	28	city	city	NOUN
crl-14752	2	29	governments	government	NOUN
crl-14752	2	30	,	,	PUNCT
crl-14752	2	31	hotels	hotel	NOUN
crl-14752	2	32	,	,	PUNCT
crl-14752	2	33	and	and	CCONJ
crl-14752	2	34	even	even	ADV
crl-14752	2	35	in	in	ADP
crl-14752	2	36	our	our	PRON
crl-14752	2	37	local	local	ADJ
crl-14752	2	38	hospitals	hospital	NOUN
crl-14752	2	39	.	.	PUNCT
crl-14752	3	1	it	it	PRON
crl-14752	3	2	is	be	AUX
crl-14752	3	3	spreading	spread	VERB
crl-14752	3	4	across	across	ADP
crl-14752	3	5	america	america	PROPN
crl-14752	3	6	like	like	ADP
crl-14752	3	7	a	a	DET
crl-14752	3	8	new	new	ADJ
crl-14752	3	9	religion	religion	NOUN
crl-14752	3	10	.	.	PUNCT
crl-14752	4	1	and	and	CCONJ
crl-14752	4	2	it	it	PRON
crl-14752	4	3	is	be	AUX
crl-14752	4	4	moving	move	VERB
crl-14752	4	5	quickly	quickly	ADV
crl-14752	4	6	into	into	ADP
crl-14752	4	7	the	the	DET
crl-14752	4	8	academy	academy	NOUN
crl-14752	4	9	.	.	PUNCT
crl-14752	5	1	the	the	DET
crl-14752	5	2	range	range	NOUN
crl-14752	5	3	of	of	ADP
crl-14752	5	4	tqm	tqm	ADJ
crl-14752	5	5	implementation	implementation	NOUN
crl-14752	5	6	in	in	ADP
crl-14752	5	7	higher	high	ADJ
crl-14752	5	8	education	education	NOUN
crl-14752	5	9	extends	extend	VERB
crl-14752	5	10	from	from	ADP
crl-14752	5	11	our	our	PRON
crl-14752	5	12	most	most	ADV
crl-14752	5	13	prestigious	prestigious	ADJ
crl-14752	5	14	universities	university	NOUN
crl-14752	5	15	to	to	ADP
crl-14752	5	16	community	community	NOUN
crl-14752	5	17	colleges	college	NOUN
crl-14752	5	18	.	.	PUNCT
crl-14752	6	1	w.	w.	PROPN
crl-14752	6	2	edwards	edwards	PROPN
crl-14752	6	3	deming	deming	PROPN
crl-14752	6	4	,	,	PUNCT
crl-14752	6	5	an	an	DET
crl-14752	6	6	american	american	ADJ
crl-14752	6	7	statistician	statistician	NOUN
crl-14752	6	8	whose	whose	DET
crl-14752	6	9	ideas	idea	NOUN
crl-14752	6	10	about	about	ADP
crl-14752	6	11	quality	quality	NOUN
crl-14752	6	12	found	find	VERB
crl-14752	6	13	little	little	ADJ
crl-14752	6	14	favorable	favorable	ADJ
crl-14752	6	15	response	response	NOUN
crl-14752	6	16	at	at	ADP
crl-14752	6	17	home	home	NOUN
crl-14752	6	18	,	,	PUNCT
crl-14752	6	19	lectured	lecture	VERB
crl-14752	6	20	in	in	ADP
crl-14752	6	21	1950	1950	NUM
crl-14752	6	22	to	to	ADP
crl-14752	6	23	the	the	DET
crl-14752	6	24	japanese	japanese	PROPN
crl-14752	6	25	.	.	PUNCT
crl-14752	7	1	he	he	PRON
crl-14752	7	2	excoriated	excoriate	VERB
crl-14752	7	3	them	they	PRON
crl-14752	7	4	for	for	ADP
crl-14752	7	5	their	their	PRON
crl-14752	7	6	cheap	cheap	ADJ
crl-14752	7	7	,	,	PUNCT
crl-14752	7	8	shoddy	shoddy	ADJ
crl-14752	7	9	goods	good	NOUN
crl-14752	7	10	and	and	CCONJ
crl-14752	7	11	told	tell	VERB
crl-14752	7	12	them	they	PRON
crl-14752	7	13	that	that	SCONJ
crl-14752	7	14	an	an	DET
crl-14752	7	15	emphasis	emphasis	NOUN
crl-14752	7	16	on	on	ADP
crl-14752	7	17	quality	quality	NOUN
crl-14752	7	18	would	would	AUX
crl-14752	7	19	result	result	VERB
crl-14752	7	20	in	in	ADP
crl-14752	7	21	lasting	last	VERB
crl-14752	7	22	benefits	benefit	NOUN
crl-14752	7	23	in	in	ADP
crl-14752	7	24	market	market	NOUN
crl-14752	7	25	share	share	NOUN
crl-14752	7	26	and	and	CCONJ
crl-14752	7	27	profitability	profitability	NOUN
crl-14752	7	28	.	.	PUNCT
crl-14752	8	1	he	he	PRON
crl-14752	8	2	laid	lay	VERB
crl-14752	8	3	out	out	ADP
crl-14752	8	4	principles	principle	NOUN
crl-14752	8	5	for	for	ADP
crl-14752	8	6	making	make	VERB
crl-14752	8	7	quality	quality	NOUN
crl-14752	8	8	a	a	DET
crl-14752	8	9	strategic	strategic	ADJ
crl-14752	8	10	advantage	advantage	NOUN
crl-14752	8	11	.	.	PUNCT
crl-14752	9	1	they	they	PRON
crl-14752	9	2	listened	listen	VERB
crl-14752	9	3	to	to	ADP
crl-14752	9	4	him	he	PRON
crl-14752	9	5	.	.	PUNCT
crl-14752	10	1	they	they	PRON
crl-14752	10	2	also	also	ADV
crl-14752	10	3	listened	listen	VERB
crl-14752	10	4	to	to	ADP
crl-14752	10	5	joseph	joseph	PROPN
crl-14752	10	6	juran	juran	PROPN
crl-14752	10	7	in	in	ADP
crl-14752	10	8	1954	1954	NUM
crl-14752	10	9	,	,	PUNCT
crl-14752	10	10	and	and	CCONJ
crl-14752	10	11	later	later	ADV
crl-14752	10	12	to	to	PART
crl-14752	10	13	philip	philip	PROPN
crl-14752	10	14	crosby.1	crosby.1	PROPN
crl-14752	10	15	the	the	DET
crl-14752	10	16	japanese	japanese	PROPN
crl-14752	10	17	struggled	struggle	VERB
crl-14752	10	18	with	with	ADP
crl-14752	10	19	adapting	adapt	VERB
crl-14752	10	20	the	the	DET
crl-14752	10	21	quality	quality	NOUN
crl-14752	10	22	principles	principle	NOUN
crl-14752	10	23	,	,	PUNCT
crl-14752	10	24	and	and	CCONJ
crl-14752	10	25	they	they	PRON
crl-14752	10	26	pursued	pursue	VERB
crl-14752	10	27	the	the	DET
crl-14752	10	28	quality	quality	NOUN
crl-14752	10	29	ideal	ideal	NOUN
crl-14752	10	30	relentlessly	relentlessly	ADV
crl-14752	10	31	.	.	PUNCT
crl-14752	11	1	the	the	DET
crl-14752	11	2	rest	rest	NOUN
crl-14752	11	3	,	,	PUNCT
crl-14752	11	4	as	as	SCONJ
crl-14752	11	5	they	they	PRON
crl-14752	11	6	say	say	VERB
crl-14752	11	7	,	,	PUNCT
crl-14752	11	8	is	be	AUX
crl-14752	11	9	history	history	NOUN
crl-14752	11	10	.	.	PUNCT
crl-14752	12	1	hard	hard	ADV
crl-14752	12	2	-	-	PUNCT
crl-14752	12	3	pressed	press	VERB
crl-14752	12	4	american	american	ADJ
crl-14752	12	5	firms	firm	NOUN
crl-14752	12	6	began	begin	VERB
crl-14752	12	7	the	the	DET
crl-14752	12	8	quality	quality	NOUN
crl-14752	12	9	improvement	improvement	NOUN
crl-14752	12	10	process	process	NOUN
crl-14752	12	11	in	in	ADP
crl-14752	12	12	the	the	DET
crl-14752	12	13	early	early	ADJ
crl-14752	12	14	1980s	1980s	NUM
crl-14752	12	15	.	.	PUNCT
crl-14752	13	1	quality	quality	NOUN
crl-14752	13	2	became	become	VERB
crl-14752	13	3	job	job	NOUN
crl-14752	13	4	1	1	NUM
crl-14752	13	5	in	in	ADP
crl-14752	13	6	many	many	ADJ
crl-14752	13	7	companies	company	NOUN
crl-14752	13	8	(	(	PUNCT
crl-14752	13	9	e.g.	e.g.	ADV
crl-14752	13	10	,	,	PUNCT
crl-14752	13	11	ibm	ibm	PROPN
crl-14752	13	12	,	,	PUNCT
crl-14752	13	13	ford	ford	PROPN
crl-14752	13	14	,	,	PUNCT
crl-14752	13	15	motorola	motorola	PROPN
crl-14752	13	16	)	)	PUNCT
crl-14752	13	17	,	,	PUNCT
crl-14752	13	18	and	and	CCONJ
crl-14752	13	19	the	the	DET
crl-14752	13	20	u.s	u.s	PROPN
crl-14752	13	21	.	.	PROPN
crl-14752	13	22	navy	navy	PROPN
crl-14752	13	23	coined	coin	VERB
crl-14752	13	24	the	the	DET
crl-14752	13	25	phrase	phrase	NOUN
crl-14752	13	26	total	total	ADJ
crl-14752	13	27	quality	quality	NOUN
crl-14752	13	28	management	management	NOUN
crl-14752	13	29	.	.	PUNCT
crl-14752	14	1	simply	simply	ADV
crl-14752	14	2	put	put	VERB
crl-14752	14	3	,	,	PUNCT
crl-14752	14	4	libraries	library	NOUN
crl-14752	14	5	are	be	AUX
crl-14752	14	6	a	a	DET
crl-14752	14	7	natural	natural	ADJ
crl-14752	14	8	entity	entity	NOUN
crl-14752	14	9	for	for	ADP
crl-14752	14	10	tqm	tqm	PROPN
crl-14752	14	11	.	.	PUNCT
crl-14752	15	1	is	be	AUX
crl-14752	15	2	there	there	PRON
crl-14752	15	3	any	any	DET
crl-14752	15	4	library	library	NOUN
crl-14752	15	5	not	not	PART
crl-14752	15	6	pursuing	pursue	VERB
crl-14752	15	7	improvement	improvement	NOUN
crl-14752	15	8	in	in	ADP
crl-14752	15	9	its	its	PRON
crl-14752	15	10	service	service	NOUN
crl-14752	15	11	?	?	PUNCT
crl-14752	16	1	to	to	PART
crl-14752	16	2	take	take	VERB
crl-14752	16	3	this	this	DET
crl-14752	16	4	line	line	NOUN
crl-14752	16	5	of	of	ADP
crl-14752	16	6	thinking	think	VERB
crl-14752	16	7	a	a	DET
crl-14752	16	8	step	step	NOUN
crl-14752	16	9	further	far	ADV
crl-14752	16	10	,	,	PUNCT
crl-14752	16	11	most	most	ADJ
crl-14752	16	12	libraries	library	NOUN
crl-14752	16	13	are	be	AUX
crl-14752	16	14	pursuing	pursue	VERB
crl-14752	16	15	excellence	excellence	NOUN
crl-14752	16	16	in	in	ADP
crl-14752	16	17	their	their	PRON
crl-14752	16	18	products	product	NOUN
crl-14752	16	19	and	and	CCONJ
crl-14752	16	20	services	service	NOUN
crl-14752	16	21	.	.	PUNCT
crl-14752	17	1	we	we	PRON
crl-14752	17	2	do	do	AUX
crl-14752	17	3	not	not	PART
crl-14752	17	4	hear	hear	VERB
crl-14752	17	5	library	library	NOUN
crl-14752	17	6	staff	staff	NOUN
crl-14752	17	7	saying	say	VERB
crl-14752	17	8	,	,	PUNCT
crl-14752	17	9	"	"	PUNCT
crl-14752	17	10	we	we	PRON
crl-14752	17	11	are	be	AUX
crl-14752	17	12	committed	commit	VERB
crl-14752	17	13	to	to	ADP
crl-14752	17	14	mediocrity	mediocrity	NOUN
crl-14752	17	15	around	around	ADP
crl-14752	17	16	here	here	ADV
crl-14752	17	17	.	.	PUNCT
crl-14752	17	18	"	"	PUNCT
crl-14752	18	1	libraries	library	NOUN
crl-14752	18	2	are	be	AUX
crl-14752	18	3	essentially	essentially	ADV
crl-14752	18	4	service	service	NOUN
crl-14752	18	5	organizations	organization	NOUN
crl-14752	18	6	,	,	PUNCT
crl-14752	18	7	and	and	CCONJ
crl-14752	18	8	nearly	nearly	ADV
crl-14752	18	9	all	all	PRON
crl-14752	18	10	people	people	NOUN
crl-14752	18	11	working	work	VERB
crl-14752	18	12	in	in	ADP
crl-14752	18	13	academic	academic	ADJ
crl-14752	18	14	libraries	library	NOUN
crl-14752	18	15	want	want	VERB
crl-14752	18	16	to	to	PART
crl-14752	18	17	offer	offer	VERB
crl-14752	18	18	the	the	DET
crl-14752	18	19	very	very	ADV
crl-14752	18	20	best	good	ADJ
crl-14752	18	21	service	service	NOUN
crl-14752	18	22	to	to	ADP
crl-14752	18	23	the	the	DET
crl-14752	18	24	students	student	NOUN
crl-14752	18	25	and	and	CCONJ
crl-14752	18	26	faculty	faculty	NOUN
crl-14752	18	27	.	.	PUNCT
crl-14752	19	1	users	user	NOUN
crl-14752	19	2	(	(	PUNCT
crl-14752	19	3	consumers	consumer	NOUN
crl-14752	19	4	)	)	PUNCT
crl-14752	19	5	describe	describe	VERB
crl-14752	19	6	quality	quality	NOUN
crl-14752	19	7	by	by	ADP
crl-14752	19	8	the	the	DET
crl-14752	19	9	characteristics	characteristic	NOUN
crl-14752	19	10	of	of	ADP
crl-14752	19	11	the	the	DET
crl-14752	19	12	product	product	NOUN
crl-14752	19	13	or	or	CCONJ
crl-14752	19	14	service	service	NOUN
crl-14752	19	15	they	they	PRON
crl-14752	19	16	acquire	acquire	VERB
crl-14752	19	17	:	:	PUNCT
crl-14752	19	18	it	it	PRON
crl-14752	19	19	is	be	AUX
crl-14752	19	20	available	available	ADJ
crl-14752	19	21	,	,	PUNCT
crl-14752	19	22	it	it	PRON
crl-14752	19	23	is	be	AUX
crl-14752	19	24	exactly	exactly	ADV
crl-14752	19	25	the	the	DET
crl-14752	19	26	information	information	NOUN
crl-14752	19	27	being	be	AUX
crl-14752	19	28	sought	seek	VERB
crl-14752	19	29	,	,	PUNCT
crl-14752	19	30	service	service	NOUN
crl-14752	19	31	is	be	AUX
crl-14752	19	32	good	good	ADJ
crl-14752	19	33	,	,	PUNCT
crl-14752	19	34	and	and	CCONJ
crl-14752	19	35	library	library	NOUN
crl-14752	19	36	staff	staff	NOUN
crl-14752	19	37	is	be	AUX
crl-14752	19	38	courteous	courteous	ADJ
crl-14752	19	39	and	and	CCONJ
crl-14752	19	40	helpful	helpful	ADJ
crl-14752	19	41	.	.	PUNCT
crl-14752	20	1	quality	quality	NOUN
crl-14752	20	2	is	be	AUX
crl-14752	20	3	what	what	PRON
crl-14752	20	4	one	one	PRON
crl-14752	20	5	needs	need	VERB
crl-14752	20	6	and	and	CCONJ
crl-14752	20	7	wants	want	VERB
crl-14752	20	8	,	,	PUNCT
crl-14752	20	9	not	not	PART
crl-14752	20	10	what	what	PRON
crl-14752	20	11	you	you	PRON
crl-14752	20	12	think	think	VERB
crl-14752	20	13	is	be	AUX
crl-14752	20	14	needed	need	VERB
crl-14752	20	15	or	or	CCONJ
crl-14752	20	16	what	what	PRON
crl-14752	20	17	is	be	AUX
crl-14752	20	18	convenient	convenient	ADJ
crl-14752	20	19	for	for	SCONJ
crl-14752	20	20	you	you	PRON
crl-14752	20	21	to	to	PART
crl-14752	20	22	deliver	deliver	VERB
crl-14752	20	23	.	.	PUNCT
crl-14752	21	1	to	to	PART
crl-14752	21	2	paraphrase	paraphrase	VERB
crl-14752	21	3	peter	peter	PROPN
crl-14752	21	4	drucker	drucker	PROPN
crl-14752	21	5	,	,	PUNCT
crl-14752	21	6	"	"	PUNCT
crl-14752	21	7	libraries	library	NOUN
crl-14752	21	8	do	do	AUX
crl-14752	21	9	not	not	PART
crl-14752	21	10	exist	exist	VERB
crl-14752	21	11	for	for	ADP
crl-14752	21	12	people	people	NOUN
crl-14752	21	13	who	who	PRON
crl-14752	21	14	work	work	VERB
crl-14752	21	15	in	in	ADP
crl-14752	21	16	them	they	PRON
crl-14752	21	17	,	,	PUNCT
crl-14752	21	18	but	but	CCONJ
crl-14752	21	19	for	for	ADP
crl-14752	21	20	the	the	DET
crl-14752	21	21	people	people	NOUN
crl-14752	21	22	they	they	PRON
crl-14752	21	23	serve	serve	VERB
crl-14752	21	24	.	.	PUNCT
crl-14752	21	25	"	"	PUNCT
crl-14752	22	1	tqm	tqm	NOUN
crl-14752	22	2	advocates	advocate	VERB
crl-14752	22	3	not	not	PART
crl-14752	22	4	only	only	ADV
crl-14752	22	5	meeting	meet	VERB
crl-14752	22	6	the	the	DET
crl-14752	22	7	users	user	NOUN
crl-14752	22	8	'	'	PART
crl-14752	22	9	needs	need	NOUN
crl-14752	22	10	but	but	CCONJ
crl-14752	22	11	also	also	ADV
crl-14752	22	12	anticipating	anticipate	VERB
crl-14752	22	13	and	and	CCONJ
crl-14752	22	14	exceeding	exceed	VERB
crl-14752	22	15	the	the	DET
crl-14752	22	16	everchanging	everchanging	NOUN
crl-14752	22	17	needs	need	NOUN
crl-14752	22	18	of	of	ADP
crl-14752	22	19	users	user	NOUN
crl-14752	22	20	.	.	PUNCT
crl-14752	23	1	the	the	DET
crl-14752	23	2	academic	academic	PROPN
crl-14752	23	3	library	library	NOUN
crl-14752	23	4	's	's	PART
crl-14752	23	5	users	user	NOUN
crl-14752	23	6	are	be	AUX
crl-14752	23	7	normally	normally	ADV
crl-14752	23	8	thought	think	VERB
crl-14752	23	9	of	of	ADP
crl-14752	23	10	as	as	ADP
crl-14752	23	11	being	be	AUX
crl-14752	23	12	primarily	primarily	ADV
crl-14752	23	13	the	the	DET
crl-14752	23	14	students	student	NOUN
crl-14752	23	15	and	and	CCONJ
crl-14752	23	16	faculty	faculty	NOUN
crl-14752	23	17	.	.	PUNCT
crl-14752	24	1	however	however	ADV
crl-14752	24	2	,	,	PUNCT
crl-14752	24	3	the	the	DET
crl-14752	24	4	library	library	NOUN
crl-14752	24	5	construct	construct	NOUN
crl-14752	24	6	has	have	VERB
crl-14752	24	7	its	its	PRON
crl-14752	24	8	own	own	ADJ
crl-14752	24	9	internal	internal	ADJ
crl-14752	24	10	users	user	NOUN
crl-14752	24	11	(	(	PUNCT
crl-14752	24	12	e.g.	e.g.	ADV
crl-14752	24	13	,	,	PUNCT
crl-14752	24	14	the	the	DET
crl-14752	24	15	public	public	ADJ
crl-14752	24	16	services	service	NOUN
crl-14752	24	17	'	'	PART
crl-14752	24	18	staff	staff	NOUN
crl-14752	24	19	are	be	AUX
crl-14752	24	20	users	user	NOUN
crl-14752	24	21	of	of	ADP
crl-14752	24	22	the	the	DET
crl-14752	24	23	products	product	NOUN
crl-14752	24	24	processed	process	VERB
crl-14752	24	25	by	by	ADP
crl-14752	24	26	the	the	DET
crl-14752	24	27	technical	technical	ADJ
crl-14752	24	28	services	service	NOUN
crl-14752	24	29	'	'	PART
crl-14752	24	30	staff	staff	NOUN
crl-14752	24	31	)	)	PUNCT
crl-14752	24	32	.	.	PUNCT
crl-14752	25	1	ideally	ideally	ADV
crl-14752	25	2	,	,	PUNCT
crl-14752	25	3	before	before	SCONJ
crl-14752	25	4	a	a	DET
crl-14752	25	5	library	library	NOUN
crl-14752	25	6	begins	begins	AUX
crl-14752	25	7	rolling	roll	VERB
crl-14752	25	8	out	out	ADP
crl-14752	25	9	tqm	tqm	PROPN
crl-14752	25	10	,	,	PUNCT
crl-14752	25	11	a	a	DET
crl-14752	25	12	strategic	strategic	ADJ
crl-14752	25	13	plan	plan	NOUN
crl-14752	25	14	is	be	AUX
crl-14752	25	15	in	in	ADP
crl-14752	25	16	place	place	NOUN
crl-14752	25	17	.	.	PUNCT
crl-14752	26	1	the	the	DET
crl-14752	26	2	principles	principle	NOUN
crl-14752	26	3	of	of	ADP
crl-14752	26	4	tqm	tqm	NOUN
crl-14752	26	5	frequently	frequently	ADV
crl-14752	26	6	refer	refer	VERB
crl-14752	26	7	back	back	ADV
crl-14752	26	8	to	to	ADP
crl-14752	26	9	the	the	DET
crl-14752	26	10	library	library	NOUN
crl-14752	26	11	's	's	PART
crl-14752	26	12	mission	mission	NOUN
crl-14752	26	13	and	and	CCONJ
crl-14752	26	14	vision	vision	NOUN
crl-14752	26	15	statements	statement	NOUN
crl-14752	26	16	,	,	PUNCT
crl-14752	26	17	goals	goal	NOUN
crl-14752	26	18	,	,	PUNCT
crl-14752	26	19	objectives	objective	NOUN
crl-14752	26	20	,	,	PUNCT
crl-14752	26	21	and	and	CCONJ
crl-14752	26	22	strategies	strategy	NOUN
crl-14752	26	23	.	.	PUNCT
crl-14752	27	1	a	a	DET
crl-14752	27	2	strategic	strategic	ADJ
crl-14752	27	3	plan	plan	NOUN
crl-14752	27	4	provides	provide	VERB
crl-14752	27	5	focus	focus	NOUN
crl-14752	27	6	and	and	CCONJ
crl-14752	27	7	articulation	articulation	NOUN
crl-14752	27	8	to	to	ADP
crl-14752	27	9	the	the	DET
crl-14752	27	10	library	library	NOUN
crl-14752	27	11	's	's	PART
crl-14752	27	12	multiyear	multiyear	ADJ
crl-14752	27	13	expectations	expectation	NOUN
crl-14752	27	14	.	.	PUNCT
crl-14752	28	1	the	the	DET
crl-14752	28	2	strategies	strategy	NOUN
crl-14752	28	3	formulated	formulate	VERB
crl-14752	28	4	to	to	PART
crl-14752	28	5	advance	advance	VERB
crl-14752	28	6	the	the	DET
crl-14752	28	7	library	library	NOUN
crl-14752	28	8	must	must	AUX
crl-14752	28	9	reflect	reflect	VERB
crl-14752	28	10	the	the	DET
crl-14752	28	11	best	good	ADJ
crl-14752	28	12	thinking	thinking	NOUN
crl-14752	28	13	available	available	ADJ
crl-14752	28	14	,	,	PUNCT
crl-14752	28	15	.	.	PUNCT
crl-14752	29	1	and	and	CCONJ
crl-14752	29	2	they	they	PRON
crl-14752	29	3	most	most	ADV
crl-14752	29	4	certainly	certainly	ADV
crl-14752	29	5	have	have	VERB
crl-14752	29	6	to	to	PART
crl-14752	29	7	include	include	VERB
crl-14752	29	8	action	action	NOUN
crl-14752	29	9	steps	step	NOUN
crl-14752	29	10	to	to	PART
crl-14752	29	11	be	be	AUX
crl-14752	29	12	followed	follow	VERB
crl-14752	29	13	by	by	ADP
crl-14752	29	14	specific	specific	ADJ
crl-14752	29	15	library	library	NOUN
crl-14752	29	16	personnel	personnel	NOUN
crl-14752	29	17	.	.	PUNCT
crl-14752	30	1	like	like	ADP
crl-14752	30	2	commitment	commitment	NOUN
crl-14752	30	3	to	to	ADP
crl-14752	30	4	strategic	strategic	ADJ
crl-14752	30	5	planning	planning	NOUN
crl-14752	30	6	,	,	PUNCT
crl-14752	30	7	tqm	tqm	NOUN
crl-14752	30	8	requires	require	VERB
crl-14752	30	9	that	that	SCONJ
crl-14752	30	10	the	the	DET
crl-14752	30	11	library	library	NOUN
crl-14752	30	12	's	's	PART
crl-14752	30	13	top	top	ADJ
crl-14752	30	14	management	management	NOUN
crl-14752	30	15	,	,	PUNCT
crl-14752	30	16	by	by	ADP
crl-14752	30	17	word	word	NOUN
crl-14752	30	18	and	and	CCONJ
crl-14752	30	19	deed	deed	NOUN
crl-14752	30	20	,	,	PUNCT
crl-14752	30	21	display	display	NOUN
crl-14752	30	22	commitment	commitment	NOUN
crl-14752	30	23	to	to	ADP
crl-14752	30	24	continuous	continuous	ADJ
crl-14752	30	25	quality	quality	NOUN
crl-14752	30	26	improvement	improvement	NOUN
crl-14752	30	27	.	.	PUNCT
crl-14752	31	1	tqm	tqm	PROPN
crl-14752	31	2	has	have	VERB
crl-14752	31	3	to	to	PART
crl-14752	31	4	be	be	AUX
crl-14752	31	5	entrenched	entrench	VERB
crl-14752	31	6	in	in	ADP
crl-14752	31	7	the	the	DET
crl-14752	31	8	rhetoric	rhetoric	NOUN
crl-14752	31	9	of	of	ADP
crl-14752	31	10	the	the	DET
crl-14752	31	11	library	library	NOUN
crl-14752	31	12	's	's	PART
crl-14752	31	13	leadership	leadership	NOUN
crl-14752	31	14	;	;	PUNCT
crl-14752	31	15	resources	resource	NOUN
crl-14752	31	16	allocation	allocation	NOUN
crl-14752	31	17	/	/	SYM
crl-14752	31	18	redeployment	redeployment	NOUN
crl-14752	31	19	is	be	AUX
crl-14752	31	20	necessary	necessary	ADJ
crl-14752	31	21	to	to	PART
crl-14752	31	22	make	make	VERB
crl-14752	31	23	"	"	PUNCT
crl-14752	31	24	walk	walk	VERB
crl-14752	31	25	the	the	DET
crl-14752	31	26	talk	talk	NOUN
crl-14752	31	27	"	"	PUNCT
crl-14752	31	28	evident	evident	ADJ
crl-14752	31	29	.	.	PUNCT
crl-14752	32	1	481	481	NUM
crl-14752	32	2	482	482	NUM
crl-14752	32	3	college	college	PROPN
crl-14752	32	4	&	&	CCONJ
crl-14752	32	5	research	research	PROPN
crl-14752	32	6	libraries	library	NOUN
crl-14752	32	7	most	most	ADV
crl-14752	32	8	importantly	importantly	ADV
crl-14752	32	9	,	,	PUNCT
crl-14752	32	10	the	the	DET
crl-14752	32	11	quest	quest	NOUN
crl-14752	32	12	for	for	ADP
crl-14752	32	13	quality	quality	NOUN
crl-14752	32	14	must	must	AUX
crl-14752	32	15	be	be	AUX
crl-14752	32	16	given	give	VERB
crl-14752	32	17	meaning	mean	VERB
crl-14752	32	18	through	through	ADP
crl-14752	32	19	actions.2	actions.2	ADJ
crl-14752	32	20	advocates	advocate	NOUN
crl-14752	32	21	of	of	ADP
crl-14752	32	22	tqm	tqm	NOUN
crl-14752	32	23	call	call	NOUN
crl-14752	32	24	for	for	ADP
crl-14752	32	25	more	more	ADJ
crl-14752	32	26	than	than	ADP
crl-14752	32	27	a	a	DET
crl-14752	32	28	change	change	NOUN
crl-14752	32	29	in	in	ADP
crl-14752	32	30	management	management	NOUN
crl-14752	32	31	practices	practice	NOUN
crl-14752	32	32	.	.	PUNCT
crl-14752	33	1	they	they	PRON
crl-14752	33	2	want	want	VERB
crl-14752	33	3	an	an	DET
crl-14752	33	4	entirely	entirely	ADV
crl-14752	33	5	new	new	ADJ
crl-14752	33	6	organization	organization	NOUN
crl-14752	33	7	,	,	PUNCT
crl-14752	33	8	one	one	NUM
crl-14752	33	9	whose	whose	DET
crl-14752	33	10	culture	culture	NOUN
crl-14752	33	11	is	be	AUX
crl-14752	33	12	quality	quality	NOUN
crl-14752	33	13	-	-	PUNCT
crl-14752	33	14	driven	drive	VERB
crl-14752	33	15	,	,	PUNCT
crl-14752	33	16	customer	customer	NOUN
crl-14752	33	17	-	-	PUNCT
crl-14752	33	18	oriented	orient	VERB
crl-14752	33	19	,	,	PUNCT
crl-14752	33	20	marked	mark	VERB
crl-14752	33	21	by	by	ADP
crl-14752	33	22	teamwork	teamwork	NOUN
crl-14752	33	23	,	,	PUNCT
crl-14752	33	24	and	and	CCONJ
crl-14752	33	25	avid	avid	VERB
crl-14752	33	26	about	about	ADP
crl-14752	33	27	improvement	improvement	NOUN
crl-14752	33	28	.	.	PUNCT
crl-14752	34	1	since	since	SCONJ
crl-14752	34	2	libraries	library	NOUN
crl-14752	34	3	are	be	AUX
crl-14752	34	4	already	already	ADV
crl-14752	34	5	user	user	NOUN
crl-14752	34	6	-	-	PUNCT
crl-14752	34	7	focused	focus	VERB
crl-14752	34	8	and	and	CCONJ
crl-14752	34	9	practice	practice	VERB
crl-14752	34	10	continuous	continuous	ADJ
crl-14752	34	11	improvement	improvement	NOUN
crl-14752	34	12	,	,	PUNCT
crl-14752	34	13	how	how	SCONJ
crl-14752	34	14	is	be	AUX
crl-14752	34	15	tqm	tqm	ADJ
crl-14752	34	16	different	different	ADJ
crl-14752	34	17	from	from	ADP
crl-14752	34	18	what	what	PRON
crl-14752	34	19	is	be	AUX
crl-14752	34	20	currently	currently	ADV
crl-14752	34	21	being	be	AUX
crl-14752	34	22	done	do	VERB
crl-14752	34	23	?	?	PUNCT
crl-14752	35	1	notable	notable	ADJ
crl-14752	35	2	principles	principle	NOUN
crl-14752	35	3	of	of	ADP
crl-14752	35	4	tqm	tqm	NOUN
crl-14752	35	5	are	be	AUX
crl-14752	35	6	embodied	embody	VERB
crl-14752	35	7	in	in	ADP
crl-14752	35	8	the	the	DET
crl-14752	35	9	following	follow	VERB
crl-14752	35	10	areas	area	NOUN
crl-14752	35	11	:	:	PUNCT
crl-14752	35	12	•	•	PUNCT
crl-14752	35	13	managing	manage	VERB
crl-14752	35	14	by	by	ADP
crl-14752	35	15	fact	fact	NOUN
crl-14752	35	16	.	.	PUNCT
crl-14752	36	1	many	many	ADJ
crl-14752	36	2	library	library	NOUN
crl-14752	36	3	decisions	decision	NOUN
crl-14752	36	4	are	be	AUX
crl-14752	36	5	made	make	VERB
crl-14752	36	6	without	without	ADP
crl-14752	36	7	a	a	DET
crl-14752	36	8	careful	careful	ADJ
crl-14752	36	9	analysis	analysis	NOUN
crl-14752	36	10	of	of	ADP
crl-14752	36	11	the	the	DET
crl-14752	36	12	facts	fact	NOUN
crl-14752	36	13	.	.	PUNCT
crl-14752	37	1	objective	objective	ADJ
crl-14752	37	2	data	datum	NOUN
crl-14752	37	3	are	be	AUX
crl-14752	37	4	of	of	ADP
crl-14752	37	5	prime	prime	ADJ
crl-14752	37	6	importance	importance	NOUN
crl-14752	37	7	in	in	ADP
crl-14752	37	8	tqm	tqm	ADJ
crl-14752	37	9	decision	decision	NOUN
crl-14752	37	10	making	making	NOUN
crl-14752	37	11	.	.	PUNCT
crl-14752	38	1	such	such	DET
crl-14752	38	2	an	an	DET
crl-14752	38	3	approach	approach	NOUN
crl-14752	38	4	reduces	reduce	VERB
crl-14752	38	5	debate	debate	NOUN
crl-14752	38	6	about	about	ADP
crl-14752	38	7	opinions	opinion	NOUN
crl-14752	38	8	.	.	PUNCT
crl-14752	39	1	measurement	measurement	NOUN
crl-14752	39	2	within	within	ADP
crl-14752	39	3	the	the	DET
crl-14752	39	4	context	context	NOUN
crl-14752	39	5	of	of	ADP
crl-14752	39	6	the	the	DET
crl-14752	39	7	library	library	NOUN
crl-14752	39	8	's	's	PART
crl-14752	39	9	tqm	tqm	NOUN
crl-14752	39	10	is	be	AUX
crl-14752	39	11	feedback	feedback	NOUN
crl-14752	39	12	for	for	ADP
crl-14752	39	13	improvement	improvement	NOUN
crl-14752	39	14	.	.	PUNCT
crl-14752	40	1	accompanying	accompany	VERB
crl-14752	40	2	the	the	DET
crl-14752	40	3	measurement	measurement	NOUN
crl-14752	40	4	process	process	NOUN
crl-14752	40	5	is	be	AUX
crl-14752	40	6	systematic	systematic	ADJ
crl-14752	40	7	problem	problem	NOUN
crl-14752	40	8	solving	solve	VERB
crl-14752	40	9	.	.	PUNCT
crl-14752	41	1	root	root	NOUN
crl-14752	41	2	causes	cause	NOUN
crl-14752	41	3	of	of	ADP
crl-14752	41	4	the	the	DET
crl-14752	41	5	problem	problem	NOUN
crl-14752	41	6	are	be	AUX
crl-14752	41	7	identified	identify	VERB
crl-14752	41	8	and	and	CCONJ
crl-14752	41	9	a	a	DET
crl-14752	41	10	causeand	causeand	NOUN
crl-14752	41	11	-	-	PUNCT
crl-14752	41	12	effect	effect	NOUN
crl-14752	41	13	analysis	analysis	NOUN
crl-14752	41	14	is	be	AUX
crl-14752	41	15	done	do	VERB
crl-14752	41	16	for	for	ADP
crl-14752	41	17	the	the	DET
crl-14752	41	18	specific	specific	ADJ
crl-14752	41	19	problem	problem	NOUN
crl-14752	41	20	.	.	PUNCT
crl-14752	42	1	checksheets	checksheet	NOUN
crl-14752	42	2	,	,	PUNCT
crl-14752	42	3	histograms	histogram	NOUN
crl-14752	42	4	,	,	PUNCT
crl-14752	42	5	and	and	CCONJ
crl-14752	42	6	pareto	pareto	ADJ
crl-14752	42	7	charts	chart	NOUN
crl-14752	42	8	are	be	AUX
crl-14752	42	9	examples	example	NOUN
crl-14752	42	10	of	of	ADP
crl-14752	42	11	tools	tool	NOUN
crl-14752	42	12	used	use	VERB
crl-14752	42	13	during	during	ADP
crl-14752	42	14	the	the	DET
crl-14752	42	15	analysis	analysis	NOUN
crl-14752	42	16	.	.	PUNCT
crl-14752	43	1	•	•	VERB
crl-14752	43	2	eliminating	eliminate	VERB
crl-14752	43	3	rework	rework	NOUN
crl-14752	43	4	.	.	PUNCT
crl-14752	44	1	much	much	ADJ
crl-14752	44	2	of	of	ADP
crl-14752	44	3	the	the	DET
crl-14752	44	4	work	work	NOUN
crl-14752	44	5	done	do	VERB
crl-14752	44	6	in	in	ADP
crl-14752	44	7	academic	academic	ADJ
crl-14752	44	8	/	/	SYM
crl-14752	44	9	research	research	NOUN
crl-14752	44	10	libraries	library	NOUN
crl-14752	44	11	is	be	AUX
crl-14752	44	12	labor	labor	NOUN
crl-14752	44	13	-	-	PUNCT
crl-14752	44	14	intensive	intensive	ADJ
crl-14752	44	15	.	.	PUNCT
crl-14752	45	1	the	the	DET
crl-14752	45	2	trick	trick	NOUN
crl-14752	45	3	is	be	AUX
crl-14752	45	4	to	to	PART
crl-14752	45	5	simplify	simplify	VERB
crl-14752	45	6	the	the	DET
crl-14752	45	7	work	work	NOUN
crl-14752	45	8	and	and	CCONJ
crl-14752	45	9	make	make	VERB
crl-14752	45	10	certain	certain	ADJ
crl-14752	45	11	it	it	PRON
crl-14752	45	12	is	be	AUX
crl-14752	45	13	done	do	VERB
crl-14752	45	14	right	right	ADV
crl-14752	45	15	the	the	DET
crl-14752	45	16	first	first	ADJ
crl-14752	45	17	time	time	NOUN
crl-14752	45	18	.	.	PUNCT
crl-14752	46	1	the	the	DET
crl-14752	46	2	time	time	NOUN
crl-14752	46	3	spent	spend	VERB
crl-14752	46	4	fixing	fix	VERB
crl-14752	46	5	earlier	early	ADJ
crl-14752	46	6	mistakes	mistake	NOUN
crl-14752	46	7	is	be	AUX
crl-14752	46	8	useless	useless	ADJ
crl-14752	46	9	and	and	CCONJ
crl-14752	46	10	expensive	expensive	ADJ
crl-14752	46	11	.	.	PUNCT
crl-14752	47	1	the	the	DET
crl-14752	47	2	rework	rework	NOUN
crl-14752	47	3	can	can	AUX
crl-14752	47	4	equal	equal	VERB
crl-14752	47	5	as	as	ADV
crl-14752	47	6	much	much	ADJ
crl-14752	47	7	as	as	ADP
crl-14752	47	8	20	20	NUM
crl-14752	47	9	percent	percent	NOUN
crl-14752	47	10	of	of	ADP
crl-14752	47	11	all	all	DET
crl-14752	47	12	operating	operating	NOUN
crl-14752	47	13	costs	cost	NOUN
crl-14752	47	14	in	in	ADP
crl-14752	47	15	a	a	DET
crl-14752	47	16	library	library	NOUN
crl-14752	47	17	.	.	PUNCT
crl-14752	48	1	•	•	VERB
crl-14752	48	2	respecting	respect	VERB
crl-14752	48	3	people	people	NOUN
crl-14752	48	4	and	and	CCONJ
crl-14752	48	5	ideas	idea	NOUN
crl-14752	48	6	.	.	PUNCT
crl-14752	49	1	tqm	tqm	NOUN
crl-14752	49	2	aims	aim	VERB
crl-14752	49	3	at	at	ADP
crl-14752	49	4	developing	develop	VERB
crl-14752	49	5	teamwork	teamwork	NOUN
crl-14752	49	6	throughout	throughout	ADP
crl-14752	49	7	the	the	DET
crl-14752	49	8	library	library	NOUN
crl-14752	49	9	.	.	PUNCT
crl-14752	50	1	and	and	CCONJ
crl-14752	50	2	the	the	DET
crl-14752	50	3	library	library	NOUN
crl-14752	50	4	's	's	PART
crl-14752	50	5	most	most	ADV
crl-14752	50	6	valuable	valuable	ADJ
crl-14752	50	7	resource	resource	NOUN
crl-14752	50	8	is	be	AUX
crl-14752	50	9	its	its	PRON
crl-14752	50	10	staff	staff	NOUN
crl-14752	50	11	.	.	PUNCT
crl-14752	51	1	in	in	ADP
crl-14752	51	2	most	most	ADJ
crl-14752	51	3	library	library	ADJ
crl-14752	51	4	work	work	NOUN
crl-14752	51	5	situations	situation	NOUN
crl-14752	51	6	,	,	PUNCT
crl-14752	51	7	the	the	DET
crl-14752	51	8	people	people	NOUN
crl-14752	51	9	who	who	PRON
crl-14752	51	10	know	know	VERB
crl-14752	51	11	what	what	PRON
crl-14752	51	12	really	really	ADV
crl-14752	51	13	is	be	AUX
crl-14752	51	14	needed	need	VERB
crl-14752	51	15	to	to	PART
crl-14752	51	16	improve	improve	VERB
crl-14752	51	17	users	user	NOUN
crl-14752	51	18	'	'	PART
crl-14752	51	19	services	service	NOUN
crl-14752	51	20	are	be	AUX
crl-14752	51	21	those	those	PRON
crl-14752	51	22	who	who	PRON
crl-14752	51	23	are	be	AUX
crl-14752	51	24	working	work	VERB
crl-14752	51	25	directly	directly	ADV
crl-14752	51	26	with	with	ADP
crl-14752	51	27	the	the	DET
crl-14752	51	28	user	user	NOUN
crl-14752	51	29	.	.	PUNCT
crl-14752	52	1	however	however	ADV
crl-14752	52	2	,	,	PUNCT
crl-14752	52	3	many	many	ADJ
crl-14752	52	4	times	time	NOUN
crl-14752	52	5	they	they	PRON
crl-14752	52	6	are	be	AUX
crl-14752	52	7	reluctant	reluctant	ADJ
crl-14752	52	8	to	to	PART
crl-14752	52	9	bring	bring	VERB
crl-14752	52	10	the	the	DET
crl-14752	52	11	problem	problem	NOUN
crl-14752	52	12	issues	issue	NOUN
crl-14752	52	13	to	to	ADP
crl-14752	52	14	the	the	DET
crl-14752	52	15	attention	attention	NOUN
crl-14752	52	16	of	of	ADP
crl-14752	52	17	their	their	PRON
crl-14752	52	18	superiors	superior	NOUN
crl-14752	52	19	.	.	PUNCT
crl-14752	53	1	these	these	DET
crl-14752	53	2	staff	staff	NOUN
crl-14752	53	3	members	member	NOUN
crl-14752	53	4	should	should	AUX
crl-14752	53	5	be	be	AUX
crl-14752	53	6	encouraged	encourage	VERB
crl-14752	53	7	to	to	PART
crl-14752	53	8	express	express	VERB
crl-14752	53	9	their	their	PRON
crl-14752	53	10	ideas	idea	NOUN
crl-14752	53	11	on	on	ADP
crl-14752	53	12	how	how	SCONJ
crl-14752	53	13	service	service	NOUN
crl-14752	53	14	can	can	AUX
crl-14752	53	15	be	be	AUX
crl-14752	53	16	november	november	PROPN
crl-14752	53	17	1992	1992	NUM
crl-14752	53	18	improved	improve	VERB
crl-14752	53	19	.	.	PUNCT
crl-14752	54	1	and	and	CCONJ
crl-14752	54	2	if	if	SCONJ
crl-14752	54	3	criticism	criticism	NOUN
crl-14752	54	4	is	be	AUX
crl-14752	54	5	necessary	necessary	ADJ
crl-14752	54	6	,	,	PUNCT
crl-14752	54	7	their	their	PRON
crl-14752	54	8	ideas	idea	NOUN
crl-14752	54	9	,	,	PUNCT
crl-14752	54	10	not	not	PART
crl-14752	54	11	the	the	DET
crl-14752	54	12	staff	staff	NOUN
crl-14752	54	13	members	member	NOUN
crl-14752	54	14	,	,	PUNCT
crl-14752	54	15	should	should	AUX
crl-14752	54	16	be	be	AUX
crl-14752	54	17	challenged	challenge	VERB
crl-14752	54	18	.	.	PUNCT
crl-14752	55	1	staff	staff	NOUN
crl-14752	55	2	should	should	AUX
crl-14752	55	3	be	be	AUX
crl-14752	55	4	encouraged	encourage	VERB
crl-14752	55	5	to	to	PART
crl-14752	55	6	point	point	VERB
crl-14752	55	7	out	out	ADP
crl-14752	55	8	problems	problem	NOUN
crl-14752	55	9	without	without	ADP
crl-14752	55	10	fearing	fear	VERB
crl-14752	55	11	they	they	PRON
crl-14752	55	12	will	will	AUX
crl-14752	55	13	be	be	AUX
crl-14752	55	14	held	hold	VERB
crl-14752	55	15	responsible	responsible	ADJ
crl-14752	55	16	.	.	PUNCT
crl-14752	56	1	management	management	NOUN
crl-14752	56	2	by	by	ADP
crl-14752	56	3	fear	fear	NOUN
crl-14752	56	4	can	can	AUX
crl-14752	56	5	not	not	PART
crl-14752	56	6	be	be	AUX
crl-14752	56	7	tolerated	tolerate	VERB
crl-14752	56	8	in	in	ADP
crl-14752	56	9	a	a	DET
crl-14752	56	10	continuous	continuous	ADJ
crl-14752	56	11	improvement	improvement	NOUN
crl-14752	56	12	environment	environment	NOUN
crl-14752	56	13	.	.	PUNCT
crl-14752	57	1	•	•	VERB
crl-14752	57	2	empowering	empower	VERB
crl-14752	57	3	people	people	NOUN
crl-14752	57	4	.	.	PUNCT
crl-14752	58	1	tqm	tqm	NOUN
crl-14752	58	2	empowers	empower	NOUN
crl-14752	58	3	·	·	PUNCT
crl-14752	58	4	people	people	NOUN
crl-14752	58	5	by	by	ADP
crl-14752	58	6	trusting	trust	VERB
crl-14752	58	7	all	all	DET
crl-14752	58	8	library	library	NOUN
crl-14752	58	9	staff	staff	NOUN
crl-14752	58	10	to	to	PART
crl-14752	58	11	act	act	VERB
crl-14752	58	12	responsibly	responsibly	ADV
crl-14752	58	13	and	and	CCONJ
crl-14752	58	14	giving	give	VERB
crl-14752	58	15	them	they	PRON
crl-14752	58	16	proper	proper	ADJ
crl-14752	58	17	authority	authority	NOUN
crl-14752	58	18	.	.	PUNCT
crl-14752	59	1	generally	generally	ADV
crl-14752	59	2	speaking	speak	VERB
crl-14752	59	3	,	,	PUNCT
crl-14752	59	4	library	library	NOUN
crl-14752	59	5	staff	staff	PROPN
crl-14752	59	6	want	want	VERB
crl-14752	59	7	to	to	PART
crl-14752	59	8	do	do	VERB
crl-14752	59	9	the	the	DET
crl-14752	59	10	right	right	ADJ
crl-14752	59	11	and	and	CCONJ
crl-14752	59	12	better	well	ADJ
crl-14752	59	13	thing	thing	NOUN
crl-14752	59	14	.	.	PUNCT
crl-14752	60	1	barriers	barrier	NOUN
crl-14752	60	2	have	have	VERB
crl-14752	60	3	to	to	PART
crl-14752	60	4	be	be	AUX
crl-14752	60	5	removed	remove	VERB
crl-14752	60	6	in	in	ADP
crl-14752	60	7	order	order	NOUN
crl-14752	60	8	for	for	SCONJ
crl-14752	60	9	the	the	DET
crl-14752	60	10	staff	staff	NOUN
crl-14752	60	11	to	to	PART
crl-14752	60	12	improve	improve	VERB
crl-14752	60	13	the	the	DET
crl-14752	60	14	processes	process	NOUN
crl-14752	60	15	.	.	PUNCT
crl-14752	61	1	in	in	ADP
crl-14752	61	2	deming	deming	PROPN
crl-14752	61	3	's	's	PART
crl-14752	61	4	view	view	NOUN
crl-14752	61	5	,	,	PUNCT
crl-14752	61	6	85	85	NUM
crl-14752	61	7	percent	percent	NOUN
crl-14752	61	8	of	of	ADP
crl-14752	61	9	all	all	DET
crl-14752	61	10	problems	problem	NOUN
crl-14752	61	11	are	be	AUX
crl-14752	61	12	traceable	traceable	ADJ
crl-14752	61	13	to	to	ADP
crl-14752	61	14	the	the	DET
crl-14752	61	15	process	process	NOUN
crl-14752	61	16	itself	itself	PRON
crl-14752	61	17	,	,	PUNCT
crl-14752	61	18	and	and	CCONJ
crl-14752	61	19	just	just	ADV
crl-14752	61	20	15	15	NUM
crl-14752	61	21	percent	percent	NOUN
crl-14752	61	22	to	to	ADP
crl-14752	61	23	the	the	DET
crl-14752	61	24	people	people	NOUN
crl-14752	61	25	.	.	PUNCT
crl-14752	62	1	he	he	PRON
crl-14752	62	2	admonishes	admonish	VERB
crl-14752	62	3	managers	manager	NOUN
crl-14752	62	4	to	to	PART
crl-14752	62	5	stop	stop	VERB
crl-14752	62	6	attacking	attack	VERB
crl-14752	62	7	the	the	DET
crl-14752	62	8	people	people	NOUN
crl-14752	62	9	and	and	CCONJ
crl-14752	62	10	begin	begin	VERB
crl-14752	62	11	attacking	attack	VERB
crl-14752	62	12	the	the	DET
crl-14752	62	13	process.3	process.3	NOUN
crl-14752	62	14	unquestionably	unquestionably	ADJ
crl-14752	62	15	,	,	PUNCT
crl-14752	62	16	decision	decision	NOUN
crl-14752	62	17	making	make	VERB
crl-14752	62	18	needs	need	NOUN
crl-14752	62	19	to	to	PART
crl-14752	62	20	be	be	AUX
crl-14752	62	21	made	make	VERB
crl-14752	62	22	at	at	ADP
crl-14752	62	23	the	the	DET
crl-14752	62	24	lowest	low	ADJ
crl-14752	62	25	possible	possible	ADJ
crl-14752	62	26	level	level	NOUN
crl-14752	62	27	in	in	ADP
crl-14752	62	28	a	a	DET
crl-14752	62	29	tqm	tqm	NOUN
crl-14752	62	30	library	library	NOUN
crl-14752	62	31	,	,	PUNCT
crl-14752	62	32	and	and	CCONJ
crl-14752	62	33	such	such	DET
crl-14752	62	34	a	a	DET
crl-14752	62	35	library	library	NOUN
crl-14752	62	36	will	will	AUX
crl-14752	62	37	probably	probably	ADV
crl-14752	62	38	become	become	VERB
crl-14752	62	39	a	a	DET
crl-14752	62	40	flatter	flatter	ADJ
crl-14752	62	41	organization	organization	NOUN
crl-14752	62	42	.	.	PUNCT
crl-14752	63	1	tqm	tqm	NOUN
crl-14752	63	2	is	be	AUX
crl-14752	63	3	not	not	PART
crl-14752	63	4	an	an	DET
crl-14752	63	5	entirely	entirely	ADV
crl-14752	63	6	new	new	ADJ
crl-14752	63	7	management	management	NOUN
crl-14752	63	8	technique	technique	NOUN
crl-14752	63	9	for	for	ADP
crl-14752	63	10	libraries	library	NOUN
crl-14752	63	11	.	.	PUNCT
crl-14752	64	1	it	it	PRON
crl-14752	64	2	does	do	AUX
crl-14752	64	3	,	,	PUNCT
crl-14752	64	4	however	however	ADV
crl-14752	64	5	,	,	PUNCT
crl-14752	64	6	offer	offer	VERB
crl-14752	64	7	a	a	DET
crl-14752	64	8	more	more	ADV
crl-14752	64	9	formal	formal	ADJ
crl-14752	64	10	,	,	PUNCT
crl-14752	64	11	systematic	systematic	ADJ
crl-14752	64	12	approach	approach	NOUN
crl-14752	64	13	to	to	ADP
crl-14752	64	14	focusing	focus	VERB
crl-14752	64	15	on	on	ADP
crl-14752	64	16	continuous	continuous	ADJ
crl-14752	64	17	improvement	improvement	NOUN
crl-14752	64	18	.	.	PUNCT
crl-14752	65	1	the	the	DET
crl-14752	65	2	customer	customer	NOUN
crl-14752	65	3	i	i	PRON
crl-14752	65	4	user	user	NOUN
crl-14752	65	5	is	be	AUX
crl-14752	65	6	tqm	tqm	PROPN
crl-14752	65	7	'	'	PART
crl-14752	65	8	s	s	PART
crl-14752	65	9	centerpiece	centerpiece	NOUN
crl-14752	65	10	.	.	PUNCT
crl-14752	66	1	one	one	PRON
crl-14752	66	2	should	should	AUX
crl-14752	66	3	not	not	PART
crl-14752	66	4	expect	expect	VERB
crl-14752	66	5	tqm	tqm	NOUN
crl-14752	66	6	to	to	PART
crl-14752	66	7	solve	solve	VERB
crl-14752	66	8	all	all	DET
crl-14752	66	9	problems	problem	NOUN
crl-14752	66	10	nor	nor	CCONJ
crl-14752	66	11	should	should	AUX
crl-14752	66	12	it	it	PRON
crl-14752	66	13	be	be	AUX
crl-14752	66	14	viewed	view	VERB
crl-14752	66	15	as	as	ADP
crl-14752	66	16	a	a	DET
crl-14752	66	17	quick	quick	ADJ
crl-14752	66	18	fix	fix	NOUN
crl-14752	66	19	.	.	PUNCT
crl-14752	67	1	organizations	organization	NOUN
crl-14752	67	2	that	that	PRON
crl-14752	67	3	have	have	AUX
crl-14752	67	4	failed	fail	VERB
crl-14752	67	5	in	in	ADP
crl-14752	67	6	their	their	PRON
crl-14752	67	7	tqm	tqm	ADJ
crl-14752	67	8	endeavor	endeavor	NOUN
crl-14752	67	9	have	have	AUX
crl-14752	67	10	tried	try	VERB
crl-14752	67	11	to	to	PART
crl-14752	67	12	implement	implement	VERB
crl-14752	67	13	it	it	PRON
crl-14752	67	14	too	too	ADV
crl-14752	67	15	quickly	quickly	ADV
crl-14752	67	16	without	without	ADP
crl-14752	67	17	proper	proper	ADJ
crl-14752	67	18	staff	staff	NOUN
crl-14752	67	19	training	training	NOUN
crl-14752	67	20	.	.	PUNCT
crl-14752	68	1	an	an	DET
crl-14752	68	2	effective	effective	ADJ
crl-14752	68	3	tqm	tqm	ADJ
crl-14752	68	4	process	process	NOUN
crl-14752	68	5	is	be	AUX
crl-14752	68	6	gradually	gradually	ADV
crl-14752	68	7	implemented	implement	VERB
crl-14752	68	8	in	in	ADP
crl-14752	68	9	a	a	DET
crl-14752	68	10	library	library	NOUN
crl-14752	68	11	over	over	ADP
crl-14752	68	12	a	a	DET
crl-14752	68	13	twoto	twoto	ADJ
crl-14752	68	14	three	three	NUM
crl-14752	68	15	-	-	PUNCT
crl-14752	68	16	year	year	NOUN
crl-14752	68	17	period	period	NOUN
crl-14752	68	18	.	.	PUNCT
crl-14752	69	1	and	and	CCONJ
crl-14752	69	2	it	it	PRON
crl-14752	69	3	will	will	AUX
crl-14752	69	4	require	require	VERB
crl-14752	69	5	a	a	DET
crl-14752	69	6	commitment	commitment	NOUN
crl-14752	69	7	of	of	ADP
crl-14752	69	8	resources	resource	NOUN
crl-14752	69	9	,	,	PUNCT
crl-14752	69	10	especially	especially	ADV
crl-14752	69	11	for	for	ADP
crl-14752	69	12	the	the	DET
crl-14752	69	13	intensive	intensive	ADJ
crl-14752	69	14	training	training	NOUN
crl-14752	69	15	.	.	PUNCT
crl-14752	70	1	is	be	AUX
crl-14752	70	2	tqm	tqm	PROPN
crl-14752	70	3	just	just	ADV
crl-14752	70	4	another	another	DET
crl-14752	70	5	management	management	NOUN
crl-14752	70	6	fad	fad	NOUN
crl-14752	70	7	(	(	PUNCT
crl-14752	70	8	or	or	CCONJ
crl-14752	70	9	,	,	PUNCT
crl-14752	70	10	as	as	SCONJ
crl-14752	70	11	the	the	DET
crl-14752	70	12	chinese	chinese	PROPN
crl-14752	70	13	say	say	VERB
crl-14752	70	14	,	,	PUNCT
crl-14752	70	15	a	a	DET
crl-14752	70	16	gust	gust	NOUN
crl-14752	70	17	of	of	ADP
crl-14752	70	18	wind	wind	NOUN
crl-14752	70	19	)	)	PUNCT
crl-14752	70	20	?	?	PUNCT
crl-14752	71	1	based	base	VERB
crl-14752	71	2	on	on	ADP
crl-14752	71	3	the	the	DET
crl-14752	71	4	recent	recent	ADJ
crl-14752	71	5	incline	incline	NOUN
crl-14752	71	6	of	of	ADP
crl-14752	71	7	quality	quality	NOUN
crl-14752	71	8	throughout	throughout	ADP
crl-14752	71	9	our	our	PRON
crl-14752	71	10	society	society	NOUN
crl-14752	71	11	,	,	PUNCT
crl-14752	71	12	the	the	DET
crl-14752	71	13	quality	quality	NOUN
crl-14752	71	14	movement	movement	NOUN
crl-14752	71	15	is	be	AUX
crl-14752	71	16	here	here	ADV
crl-14752	71	17	to	to	PART
crl-14752	71	18	stay	stay	VERB
crl-14752	71	19	.	.	PUNCT
crl-14752	72	1	and	and	CCONJ
crl-14752	72	2	who	who	PRON
crl-14752	72	3	can	can	AUX
crl-14752	72	4	argue	argue	VERB
crl-14752	72	5	with	with	ADP
crl-14752	72	6	the	the	DET
crl-14752	72	7	improvement	improvement	NOUN
crl-14752	72	8	of	of	ADP
crl-14752	72	9	quality	quality	NOUN
crl-14752	72	10	in	in	ADP
crl-14752	72	11	libraries	library	NOUN
crl-14752	72	12	?	?	PUNCT
crl-14752	73	1	donald	donald	PROPN
crl-14752	73	2	e.	e.	PROPN
crl-14752	73	3	riggs	riggs	PROPN
crl-14752	73	4	dean	dean	PROPN
crl-14752	73	5	of	of	ADP
crl-14752	73	6	university	university	PROPN
crl-14752	73	7	library	library	PROPN
crl-14752	73	8	university	university	PROPN
crl-14752	73	9	of	of	ADP
crl-14752	73	10	michigan	michigan	PROPN
crl-14752	73	11	editorial	editorial	PROPN
crl-14752	73	12	483	483	NUM
crl-14752	73	13	references	reference	NOUN
crl-14752	73	14	1	1	NUM
crl-14752	73	15	.	.	PUNCT
crl-14752	73	16	ted	ted	PROPN
crl-14752	73	17	marchese	marchese	PROPN
crl-14752	73	18	,	,	PUNCT
crl-14752	73	19	''	''	PUNCT
crl-14752	73	20	tqm	tqm	NOUN
crl-14752	73	21	reaches	reach	VERB
crl-14752	73	22	the	the	DET
crl-14752	73	23	academy	academy	NOUN
crl-14752	73	24	,	,	PUNCT
crl-14752	73	25	"	"	PUNCT
crl-14752	73	26	aahe	aahe	VERB
crl-14752	73	27	bulletin	bulletin	NOUN
crl-14752	73	28	44:3	44:3	NUM
crl-14752	73	29	-	-	SYM
crl-14752	73	30	9	9	NUM
crl-14752	73	31	(	(	PUNCT
crl-14752	73	32	nov	nov	PROPN
crl-14752	73	33	.	.	PROPN
crl-14752	73	34	1991	1991	NUM
crl-14752	73	35	)	)	PUNCT
crl-14752	73	36	.	.	PUNCT
crl-14752	74	1	2	2	X
crl-14752	74	2	.	.	X
crl-14752	74	3	daniel	daniel	PROPN
crl-14752	74	4	t.	t.	PROPN
crl-14752	74	5	seymour	seymour	PROPN
crl-14752	74	6	,	,	PUNCT
crl-14752	74	7	on	on	ADP
crl-14752	74	8	q	q	X
crl-14752	74	9	:	:	PUNCT
crl-14752	74	10	causing	cause	VERB
crl-14752	74	11	quality	quality	NOUN
crl-14752	74	12	in	in	ADP
crl-14752	74	13	higher	high	ADJ
crl-14752	74	14	education	education	NOUN
crl-14752	74	15	(	(	PUNCT
crl-14752	74	16	new	new	PROPN
crl-14752	74	17	york	york	PROPN
crl-14752	74	18	:	:	PUNCT
crl-14752	74	19	macmillan	macmillan	PROPN
crl-14752	74	20	,	,	PUNCT
crl-14752	74	21	1992	1992	NUM
crl-14752	74	22	)	)	PUNCT
crl-14752	74	23	.	.	PUNCT
crl-14752	75	1	3	3	X
crl-14752	75	2	.	.	X
crl-14752	75	3	w.	w.	PROPN
crl-14752	75	4	edwards	edwards	PROPN
crl-14752	75	5	deming	deming	PROPN
crl-14752	75	6	,	,	PUNCT
crl-14752	75	7	out	out	ADP
crl-14752	75	8	of	of	ADP
crl-14752	75	9	the	the	DET
crl-14752	75	10	crisis	crisis	NOUN
crl-14752	75	11	(	(	PUNCT
crl-14752	75	12	cambridge	cambridge	PROPN
crl-14752	75	13	,	,	PUNCT
crl-14752	75	14	mass	mass	PROPN
crl-14752	75	15	.	.	PUNCT
crl-14752	75	16	:	:	PUNCT
crl-14752	75	17	mit	mit	PROPN
crl-14752	75	18	center	center	NOUN
crl-14752	75	19	for	for	ADP
crl-14752	75	20	advanced	advanced	ADJ
crl-14752	75	21	engineering	engineering	NOUN
crl-14752	75	22	study	study	NOUN
crl-14752	75	23	,	,	PUNCT
crl-14752	75	24	1985	1985	NUM
crl-14752	75	25	)	)	PUNCT
crl-14752	75	26	.	.	PUNCT
crl-14752	76	1	in	in	ADP
crl-14752	76	2	forthcoming	forthcoming	ADJ
crl-14752	76	3	issues	issue	NOUN
crl-14752	76	4	of	of	ADP
crl-14752	76	5	college	college	PROPN
crl-14752	76	6	&	&	CCONJ
crl-14752	76	7	research	research	NOUN
crl-14752	76	8	ubraries	ubrarie	NOUN
crl-14752	76	9	difficulties	difficulty	NOUN
crl-14752	76	10	and	and	CCONJ
crl-14752	76	11	characteristics	characteristic	NOUN
crl-14752	76	12	of	of	ADP
crl-14752	76	13	students	student	NOUN
crl-14752	76	14	from	from	ADP
crl-14752	76	15	developing	develop	VERB
crl-14752	76	16	countries	country	NOUN
crl-14752	76	17	in	in	ADP
crl-14752	76	18	using	use	VERB
crl-14752	76	19	american	american	ADJ
crl-14752	76	20	libraries	library	NOUN
crl-14752	76	21	·	·	PUNCT
crl-14752	76	22	zimingliu	zimingliu	NOUN
crl-14752	76	23	canon	canon	NOUN
crl-14752	76	24	fonnation	fonnation	NOUN
crl-14752	76	25	,	,	PUNCT
crl-14752	76	26	library	library	NOUN
crl-14752	76	27	collections	collection	NOUN
crl-14752	76	28	,	,	PUNCT
crl-14752	76	29	and	and	CCONJ
crl-14752	76	30	the	the	DET
crl-14752	76	31	dilemma	dilemma	NOUN
crl-14752	76	32	of	of	ADP
crl-14752	76	33	collection	collection	NOUN
crl-14752	76	34	development	development	NOUN
crl-14752	76	35	markcyzyk	markcyzyk	ADJ
crl-14752	76	36	salary	salary	NOUN
crl-14752	76	37	equity	equity	NOUN
crl-14752	76	38	:	:	PUNCT
crl-14752	76	39	a	a	DET
crl-14752	76	40	case	case	NOUN
crl-14752	76	41	study	study	NOUN
crl-14752	76	42	joan	joan	PROPN
crl-14752	76	43	mcconkey	mcconkey	PROPN
crl-14752	76	44	,	,	PUNCT
crl-14752	76	45	susan	susan	PROPN
crl-14752	76	46	anthes	anthe	VERB
crl-14752	76	47	,	,	PUNCT
crl-14752	76	48	ellen	ellen	PROPN
crl-14752	76	49	robertson	robertson	PROPN
crl-14752	76	50	,	,	PUNCT
crl-14752	76	51	and	and	CCONJ
crl-14752	76	52	barbara	barbara	PROPN
crl-14752	76	53	bintliff	bintliff	PROPN
crl-14752	76	54	professional	professional	PROPN
crl-14752	76	55	development	development	PROPN
crl-14752	76	56	program	program	NOUN
crl-14752	76	57	:	:	PUNCT
crl-14752	76	58	training	training	NOUN
crl-14752	76	59	for	for	ADP
crl-14752	76	60	success	success	NOUN
crl-14752	76	61	within	within	ADP
crl-14752	76	62	academic	academic	ADJ
crl-14752	76	63	librarianship	librarianship	NOUN
crl-14752	76	64	dennis	dennis	PROPN
crl-14752	76	65	k.	k.	PROPN
crl-14752	76	66	grumling	grumling	PROPN
crl-14752	76	67	and	and	CCONJ
crl-14752	76	68	carolyn	carolyn	PROPN
crl-14752	76	69	a.	a.	PROPN
crl-14752	76	70	sheehy	sheehy	PROPN
crl-14752	76	71	cognitive	cognitive	ADJ
crl-14752	76	72	abilities	ability	NOUN
crl-14752	76	73	of	of	ADP
crl-14752	76	74	academic	academic	ADJ
crl-14752	76	75	librarians	librarian	NOUN
crl-14752	76	76	and	and	CCONJ
crl-14752	76	77	their	their	PRON
crl-14752	76	78	patrons	patron	NOUN
crl-14752	76	79	bryce	bryce	ADJ
crl-14752	76	80	allen	allen	NOUN
crl-14752	76	81	and	and	CCONJ
crl-14752	76	82	gillian	gillian	PROPN
crl-14752	76	83	allen	allen	PROPN
crl-14752	76	84	fob	fob	PROPN
crl-14752	76	85	satisfaction	satisfaction	NOUN
crl-14752	76	86	among	among	ADP
crl-14752	76	87	support	support	NOUN
crl-14752	76	88	staff	staff	NOUN
crl-14752	76	89	in	in	ADP
crl-14752	76	90	twelve	twelve	NUM
crl-14752	76	91	ohio	ohio	PROPN
crl-14752	76	92	academic	academic	PROPN
crl-14752	76	93	libraries	librarie	VERB
crl-14752	76	94	coleen	coleen	NOUN
crl-14752	76	95	parmer	parmer	NOUN
crl-14752	76	96	and	and	CCONJ
crl-14752	76	97	dennis	dennis	PROPN
crl-14752	76	98	east	east	PROPN
crl-14752	76	99	the	the	DET
crl-14752	76	100	impact	impact	NOUN
crl-14752	76	101	of	of	ADP
crl-14752	76	102	cd	cd	PROPN
crl-14752	76	103	-	-	PUNCT
crl-14752	76	104	rom	rom	NOUN
crl-14752	76	105	tedmology	tedmology	NOUN
crl-14752	76	106	on	on	ADP
crl-14752	76	107	a	a	DET
crl-14752	76	108	bibliographic	bibliographic	ADJ
crl-14752	76	109	instruction	instruction	NOUN
crl-14752	76	110	program	program	NOUN
crl-14752	76	111	caroline	caroline	NOUN
crl-14752	76	112	blumenthal	blumenthal	PROPN
crl-14752	76	113	,	,	PUNCT
crl-14752	76	114	mary	mary	PROPN
crl-14752	76	115	jo	jo	PROPN
crl-14752	76	116	howard	howard	PROPN
crl-14752	76	117	,	,	PUNCT
crl-14752	76	118	and	and	CCONJ
crl-14752	76	119	william	william	PROPN
crl-14752	76	120	r	r	PROPN
crl-14752	76	121	kinyon	kinyon	PROPN
crl-14752	76	122	let	let	VERB
crl-14752	76	123	cassi	cassi	PROPN
crl-14752	76	124	enlighten	enlighten	VERB
crl-14752	76	125	you	you	PRON
crl-14752	76	126	!	!	PUNCT
crl-14752	77	1	consult	consult	VERB
crl-14752	77	2	the	the	DET
crl-14752	77	3	cas	cas	PROPN
crl-14752	77	4	source	source	NOUN
crl-14752	77	5	index	index	NOUN
crl-14752	77	6	(	(	PUNCT
crl-14752	77	7	cassi	cassi	PROPN
crl-14752	77	8	)	)	PUNCT
crl-14752	77	9	for	for	ADP
crl-14752	77	10	help	help	NOUN
crl-14752	77	11	in	in	ADP
crl-14752	77	12	finding	find	VERB
crl-14752	77	13	the	the	DET
crl-14752	77	14	chemical	chemical	NOUN
crl-14752	77	15	and	and	CCONJ
crl-14752	77	16	other	other	ADJ
crl-14752	77	17	technical	technical	ADJ
crl-14752	77	18	journals	journal	NOUN
crl-14752	77	19	,	,	PUNCT
crl-14752	77	20	paten1s	paten1s	NUM
crl-14752	77	21	,	,	PUNCT
crl-14752	77	22	and	and	CCONJ
crl-14752	77	23	reports	report	VERB
crl-14752	77	24	so	so	ADV
crl-14752	77	25	vital	vital	ADJ
crl-14752	77	26	to	to	ADP
crl-14752	77	27	your	your	PRON
crl-14752	77	28	work	work	NOUN
crl-14752	77	29	.	.	PUNCT
crl-14752	78	1	wrth	wrth	PROPN
crl-14752	78	2	cassi	cassi	PROPN
crl-14752	78	3	,	,	PUNCT
crl-14752	78	4	you	you	PRON
crl-14752	78	5	can	can	AUX
crl-14752	78	6	promptly	promptly	ADV
crl-14752	78	7	locate	locate	VERB
crl-14752	78	8	the	the	DET
crl-14752	78	9	nearest	near	ADJ
crl-14752	78	10	library	library	NOUN
crl-14752	78	11	where	where	SCONJ
crl-14752	78	12	documen1s	documen1s	NOUN
crl-14752	78	13	covered	cover	VERB
crl-14752	78	14	by	by	ADP
crl-14752	78	15	cas	cas	PROPN
crl-14752	78	16	are	be	AUX
crl-14752	78	17	held	hold	VERB
crl-14752	78	18	.	.	PUNCT
crl-14752	79	1	cassi	cassi	PROPN
crl-14752	79	2	offers	offer	VERB
crl-14752	79	3	•	•	ADJ
crl-14752	79	4	holdings	holding	NOUN
crl-14752	79	5	information	information	NOUN
crl-14752	79	6	from	from	ADP
crl-14752	79	7	more	more	ADJ
crl-14752	79	8	than	than	ADP
crl-14752	79	9	350	350	NUM
crl-14752	79	10	major	major	ADJ
crl-14752	79	11	resource	resource	NOUN
crl-14752	79	12	libraries	librarie	VERB
crl-14752	79	13	•	•	VERB
crl-14752	79	14	bibliographic	bibliographic	ADJ
crl-14752	79	15	information	information	NOUN
crl-14752	79	16	for	for	ADP
crl-14752	79	17	68,000	68,000	NUM
crl-14752	79	18	serial	serial	ADJ
crl-14752	79	19	and	and	CCONJ
crl-14752	79	20	nonserial	nonserial	ADJ
crl-14752	79	21	source	source	NOUN
crl-14752	79	22	publications	publication	NOUN
crl-14752	79	23	•	•	VERB
crl-14752	79	24	quarterly	quarterly	ADJ
crl-14752	79	25	supplemen1s	supplemen1s	NOUN
crl-14752	79	26	with	with	SCONJ
crl-14752	79	27	over	over	ADP
crl-14752	79	28	2,000	2,000	NUM
crl-14752	79	29	new	new	ADJ
crl-14752	79	30	bibliographic	bibliographic	ADJ
crl-14752	79	31	and	and	CCONJ
crl-14752	79	32	library	library	NOUN
crl-14752	79	33	entries	entry	NOUN
crl-14752	79	34	added	add	VERB
crl-14752	79	35	each	each	DET
crl-14752	79	36	year	year	NOUN
crl-14752	79	37	to	to	PART
crl-14752	79	38	keep	keep	VERB
crl-14752	79	39	you	you	PRON
crl-14752	79	40	informed	inform	VERB
crl-14752	79	41	to	to	PART
crl-14752	79	42	obtain	obtain	VERB
crl-14752	79	43	a	a	DET
crl-14752	79	44	free	free	ADJ
crl-14752	79	45	brochure	brochure	NOUN
crl-14752	79	46	about	about	ADP
crl-14752	79	47	cassi	cassi	PROPN
crl-14752	79	48	,	,	PUNCT
crl-14752	79	49	call	call	VERB
crl-14752	79	50	800	800	NUM
crl-14752	79	51	-	-	SYM
crl-14752	79	52	933	933	NUM
crl-14752	79	53	-	-	PUNCT
crl-14752	79	54	4350	4350	NUM
crl-14752	79	55	or	or	CCONJ
crl-14752	79	56	614	614	NUM
crl-14752	79	57	-	-	PUNCT
crl-14752	79	58	447	447	NUM
crl-14752	79	59	-	-	SYM
crl-14752	79	60	3731	3731	NUM
crl-14752	79	61	.	.	PUNCT
crl-14752	80	1	cas	cas	PROPN
crl-14752	80	2	marketing	marketing	PROPN
crl-14752	80	3	department	department	NOUN
crl-14752	80	4	41492	41492	NUM
crl-14752	80	5	,	,	PUNCT
crl-14752	80	6	2540	2540	NUM
crl-14752	80	7	olentangy	olentangy	PROPN
crl-14752	80	8	river	river	NOUN
crl-14752	80	9	road	road	PROPN
crl-14752	80	10	p.o	p.o	PROPN
crl-14752	80	11	.	.	PROPN
crl-14752	80	12	box	box	PROPN
crl-14752	80	13	3012	3012	NUM
crl-14752	80	14	columbus	columbus	NOUN
crl-14752	80	15	,	,	PUNCT
crl-14752	80	16	ohio	ohio	PROPN
crl-14752	80	17	43210	43210	NUM
crl-14752	80	18	-	-	SYM
crl-14752	80	19	0012	0012	NUM