id sid tid token lemma pos crl-14865 1 1 college college NOUN crl-14865 1 2 and and CCONJ crl-14865 1 3 research research NOUN crl-14865 1 4 libraries library NOUN crl-14865 1 5 book book NOUN crl-14865 1 6 availability availability NOUN crl-14865 1 7 : : PUNCT crl-14865 1 8 academic academic ADJ crl-14865 1 9 library library NOUN crl-14865 1 10 assessment assessment NOUN crl-14865 1 11 eugene eugene PROPN crl-14865 1 12 s. s. PROPN crl-14865 1 13 mitchell mitchell PROPN crl-14865 1 14 , , PUNCT crl-14865 1 15 marie marie PROPN crl-14865 1 16 l. l. PROPN crl-14865 1 17 radford radford PROPN crl-14865 1 18 , , PUNCT crl-14865 1 19 and and CCONJ crl-14865 1 20 judith judith PROPN crl-14865 1 21 l. l. PROPN crl-14865 1 22 hegg hegg PROPN crl-14865 1 23 in in ADP crl-14865 1 24 the the DET crl-14865 1 25 climate climate NOUN crl-14865 1 26 of of ADP crl-14865 1 27 increasing increase VERB crl-14865 1 28 calls call NOUN crl-14865 1 29 for for ADP crl-14865 1 30 academic academic ADJ crl-14865 1 31 assessment assessment NOUN crl-14865 1 32 , , PUNCT crl-14865 1 33 the the DET crl-14865 1 34 authors author NOUN crl-14865 1 35 undertook undertake VERB crl-14865 1 36 a a DET crl-14865 1 37 study study NOUN crl-14865 1 38 to to PART crl-14865 1 39 ascertain ascertain VERB crl-14865 1 40 book book NOUN crl-14865 1 41 availability availability NOUN crl-14865 1 42 in in ADP crl-14865 1 43 an an DET crl-14865 1 44 academic academic ADJ crl-14865 1 45 library library NOUN crl-14865 1 46 . . PUNCT crl-14865 2 1 the the DET crl-14865 2 2 study study NOUN crl-14865 2 3 described describe VERB crl-14865 2 4 here here ADV crl-14865 2 5 uses use VERB crl-14865 2 6 the the DET crl-14865 2 7 methodology methodology NOUN crl-14865 2 8 pioneered pioneer VERB crl-14865 2 9 by by ADP crl-14865 2 10 tefko tefko NOUN crl-14865 2 11 saracevic saracevic ADJ crl-14865 2 12 , , PUNCT crl-14865 2 13 w. w. PROPN crl-14865 2 14 m. m. PROPN crl-14865 2 15 shaw shaw PROPN crl-14865 2 16 , , PUNCT crl-14865 2 17 jr jr PROPN crl-14865 2 18 . . PROPN crl-14865 2 19 , , PUNCT crl-14865 2 20 and and CCONJ crl-14865 2 21 paul paul PROPN crl-14865 2 22 kantor kantor PROPN crl-14865 2 23 and and CCONJ crl-14865 2 24 is be AUX crl-14865 2 25 a a DET crl-14865 2 26 follow follow NOUN crl-14865 2 27 - - PUNCT crl-14865 2 28 up up NOUN crl-14865 2 29 of of ADP crl-14865 2 30 earlier early ADJ crl-14865 2 31 research research NOUN crl-14865 2 32 reported report VERB crl-14865 2 33 in in ADP crl-14865 2 34 college college PROPN crl-14865 2 35 & & CCONJ crl-14865 2 36 research research PROPN crl-14865 2 37 libraries library NOUN crl-14865 2 38 in in ADP crl-14865 2 39 1987 1987 NUM crl-14865 2 40 . . PUNCT crl-14865 3 1 the the DET crl-14865 3 2 authors author NOUN crl-14865 3 3 designed design VERB crl-14865 3 4 the the DET crl-14865 3 5 study study NOUN crl-14865 3 6 to to PART crl-14865 3 7 identify identify VERB crl-14865 3 8 any any DET crl-14865 3 9 improvements improvement NOUN crl-14865 3 10 in in ADP crl-14865 3 11 availability availability NOUN crl-14865 3 12 after after ADP crl-14865 3 13 the the DET crl-14865 3 14 implementation implementation NOUN crl-14865 3 15 of of ADP crl-14865 3 16 recommendations recommendation NOUN crl-14865 3 17 following follow VERB crl-14865 3 18 the the DET crl-14865 3 19 first first ADJ crl-14865 3 20 study study NOUN crl-14865 3 21 . . PUNCT crl-14865 4 1 the the DET crl-14865 4 2 study study NOUN crl-14865 4 3 provided provide VERB crl-14865 4 4 a a DET crl-14865 4 5 quantitative quantitative ADJ crl-14865 4 6 measure measure NOUN crl-14865 4 7 of of ADP crl-14865 4 8 library library NOUN crl-14865 4 9 performance performance NOUN crl-14865 4 10 based base VERB crl-14865 4 11 upon upon SCONJ crl-14865 4 12 the the DET crl-14865 4 13 outcomes outcome NOUN crl-14865 4 14 of of ADP crl-14865 4 15 card card NOUN crl-14865 4 16 catalog catalog NOUN crl-14865 4 17 searches search NOUN crl-14865 4 18 . . PUNCT crl-14865 5 1 the the DET crl-14865 5 2 research research NOUN crl-14865 5 3 serves serve VERB crl-14865 5 4 as as ADP crl-14865 5 5 a a DET crl-14865 5 6 model model NOUN crl-14865 5 7 for for ADP crl-14865 5 8 ongoing ongoing ADJ crl-14865 5 9 assessment assessment NOUN crl-14865 5 10 in in ADP crl-14865 5 11 the the DET crl-14865 5 12 library library NOUN crl-14865 5 13 . . PUNCT crl-14865 6 1 • • INTJ crl-14865 6 2 he he PRON crl-14865 6 3 1980s 1980s NUM crl-14865 6 4 could could AUX crl-14865 6 5 be be AUX crl-14865 6 6 characterized characterize VERB crl-14865 6 7 as as ADP crl-14865 6 8 the the DET crl-14865 6 9 decade decade NOUN crl-14865 6 10 of of ADP crl-14865 6 11 assessment assessment NOUN crl-14865 6 12 for for ADP crl-14865 6 13 those those PRON crl-14865 6 14 involved involve VERB crl-14865 6 15 with with ADP crl-14865 6 16 education education NOUN crl-14865 6 17 in in ADP crl-14865 6 18 the the DET crl-14865 6 19 united united PROPN crl-14865 6 20 states states PROPN crl-14865 6 21 . . PUNCT crl-14865 7 1 the the DET crl-14865 7 2 new new ADJ crl-14865 7 3 era era NOUN crl-14865 7 4 probably probably ADV crl-14865 7 5 began begin VERB crl-14865 7 6 in in ADP crl-14865 7 7 april1983 april1983 PROPN crl-14865 7 8 when when SCONJ crl-14865 7 9 the the DET crl-14865 7 10 national national PROPN crl-14865 7 11 commission commission PROPN crl-14865 7 12 on on ADP crl-14865 7 13 excellence excellence PROPN crl-14865 7 14 in in ADP crl-14865 7 15 education education NOUN crl-14865 7 16 published publish VERB crl-14865 7 17 nation nation NOUN crl-14865 7 18 at at ADP crl-14865 7 19 risk risk NOUN crl-14865 7 20 : : PUNCT crl-14865 7 21 the the DET crl-14865 7 22 imperative imperative NOUN crl-14865 7 23 for for ADP crl-14865 7 24 educational educational ADJ crl-14865 7 25 reform.1 reform.1 ADP crl-14865 7 26 this this DET crl-14865 7 27 document document NOUN crl-14865 7 28 chronicling chronicle VERB crl-14865 7 29 the the DET crl-14865 7 30 myriad myriad ADJ crl-14865 7 31 failures failure NOUN crl-14865 7 32 of of ADP crl-14865 7 33 the the DET crl-14865 7 34 educational educational ADJ crl-14865 7 35 system system NOUN crl-14865 7 36 served serve VERB crl-14865 7 37 as as ADP crl-14865 7 38 the the DET crl-14865 7 39 impetus impetus NOUN crl-14865 7 40 for for ADP crl-14865 7 41 new new ADJ crl-14865 7 42 initiatives initiative NOUN crl-14865 7 43 in in ADP crl-14865 7 44 hundreds hundred NOUN crl-14865 7 45 of of ADP crl-14865 7 46 political political ADJ crl-14865 7 47 arenas arena NOUN crl-14865 7 48 and and CCONJ crl-14865 7 49 in in ADP crl-14865 7 50 all all DET crl-14865 7 51 levels level NOUN crl-14865 7 52 of of ADP crl-14865 7 53 education education NOUN crl-14865 7 54 . . PUNCT crl-14865 8 1 the the DET crl-14865 8 2 resulting result VERB crl-14865 8 3 call call NOUN crl-14865 8 4 for for ADP crl-14865 8 5 accountability accountability NOUN crl-14865 8 6 led lead VERB crl-14865 8 7 to to PART crl-14865 8 8 assessment assessment NOUN crl-14865 8 9 efforts effort NOUN crl-14865 8 10 in in ADP crl-14865 8 11 colleges college NOUN crl-14865 8 12 and and CCONJ crl-14865 8 13 universities university NOUN crl-14865 8 14 from from ADP crl-14865 8 15 coast coast NOUN crl-14865 8 16 to to ADP crl-14865 8 17 coast coast PROPN crl-14865 8 18 . . PUNCT crl-14865 9 1 in in ADP crl-14865 9 2 a a DET crl-14865 9 3 1987 1987 NUM crl-14865 9 4 study study NOUN crl-14865 9 5 , , PUNCT crl-14865 9 6 25 25 NUM crl-14865 9 7 percent percent NOUN crl-14865 9 8 of of ADP crl-14865 9 9 the the DET crl-14865 9 10 institutions institution NOUN crl-14865 9 11 surveyed survey VERB crl-14865 9 12 reported report VERB crl-14865 9 13 their their PRON crl-14865 9 14 state state NOUN crl-14865 9 15 agencies agency NOUN crl-14865 9 16 were be AUX crl-14865 9 17 mandating mandate VERB crl-14865 9 18 assessment assessment NOUN crl-14865 9 19 procedures procedure NOUN crl-14865 9 20 while while SCONJ crl-14865 9 21 70 70 NUM crl-14865 9 22 percent percent NOUN crl-14865 9 23 without without ADP crl-14865 9 24 such such ADJ crl-14865 9 25 requirements requirement NOUN crl-14865 9 26 were be AUX crl-14865 9 27 expecting expect VERB crl-14865 9 28 to to PART crl-14865 9 29 introduce introduce VERB crl-14865 9 30 some some DET crl-14865 9 31 form form NOUN crl-14865 9 32 of of ADP crl-14865 9 33 assessment assessment NOUN crl-14865 9 34 soon soon ADV crl-14865 9 35 . . PUNCT crl-14865 10 1 2 2 NUM crl-14865 10 2 originally originally ADV crl-14865 10 3 the the DET crl-14865 10 4 term term NOUN crl-14865 10 5 assessment assessment NOUN crl-14865 10 6 focused focus VERB crl-14865 10 7 on on ADP crl-14865 10 8 the the DET crl-14865 10 9 measurement measurement NOUN crl-14865 10 10 of of ADP crl-14865 10 11 student student NOUN crl-14865 10 12 outcomes outcome NOUN crl-14865 10 13 for for ADP crl-14865 10 14 the the DET crl-14865 10 15 purpose purpose NOUN crl-14865 10 16 of of ADP crl-14865 10 17 student student NOUN crl-14865 10 18 development development NOUN crl-14865 10 19 and and CCONJ crl-14865 10 20 institutional institutional ADJ crl-14865 10 21 accountability.3 accountability.3 NOUN crl-14865 10 22 many many ADJ crl-14865 10 23 writers writer NOUN crl-14865 10 24 expanded expand VERB crl-14865 10 25 its its PRON crl-14865 10 26 scope scope NOUN crl-14865 10 27 to to PART crl-14865 10 28 include include VERB crl-14865 10 29 such such ADJ crl-14865 10 30 activities activity NOUN crl-14865 10 31 as as ADP crl-14865 10 32 evaluation evaluation NOUN crl-14865 10 33 , , PUNCT crl-14865 10 34 program program NOUN crl-14865 10 35 review review NOUN crl-14865 10 36 , , PUNCT crl-14865 10 37 and and CCONJ crl-14865 10 38 accreditation.4 accreditation.4 NOUN crl-14865 10 39 using use VERB crl-14865 10 40 this this DET crl-14865 10 41 wider wide ADJ crl-14865 10 42 understanding understanding NOUN crl-14865 10 43 , , PUNCT crl-14865 10 44 the the DET crl-14865 10 45 entire entire ADJ crl-14865 10 46 academic academic ADJ crl-14865 10 47 institution institution NOUN crl-14865 10 48 in in ADP crl-14865 10 49 all all DET crl-14865 10 50 its its PRON crl-14865 10 51 many many ADJ crl-14865 10 52 interfaces interface NOUN crl-14865 10 53 with with ADP crl-14865 10 54 the the DET crl-14865 10 55 student student NOUN crl-14865 10 56 becomes become VERB crl-14865 10 57 a a DET crl-14865 10 58 possible possible ADJ crl-14865 10 59 focus focus NOUN crl-14865 10 60 for for ADP crl-14865 10 61 assessment assessment NOUN crl-14865 10 62 proceedings proceeding NOUN crl-14865 10 63 . . PUNCT crl-14865 11 1 " " PUNCT crl-14865 11 2 teaching teach VERB crl-14865 11 3 , , PUNCT crl-14865 11 4 after after ADV crl-14865 11 5 all all ADV crl-14865 11 6 , , PUNCT crl-14865 11 7 is be AUX crl-14865 11 8 only only ADV crl-14865 11 9 one one NUM crl-14865 11 10 of of ADP crl-14865 11 11 the the DET crl-14865 11 12 things thing NOUN crl-14865 11 13 university university NOUN crl-14865 11 14 faculty faculty NOUN crl-14865 11 15 do do VERB crl-14865 11 16 , , PUNCT crl-14865 11 17 only only ADV crl-14865 11 18 one one NUM crl-14865 11 19 of of ADP crl-14865 11 20 the the DET crl-14865 11 21 activities activity NOUN crl-14865 11 22 into into ADP crl-14865 11 23 which which PRON crl-14865 11 24 institutions institution NOUN crl-14865 11 25 invest invest VERB crl-14865 11 26 energy energy NOUN crl-14865 11 27 and and CCONJ crl-14865 11 28 resources resource NOUN crl-14865 11 29 . . PUNCT crl-14865 12 1 ''5 ''5 VERB crl-14865 12 2 this this DET crl-14865 12 3 new new ADJ crl-14865 12 4 academic academic ADJ crl-14865 12 5 introspection introspection NOUN crl-14865 12 6 carries carry VERB crl-14865 12 7 within within ADP crl-14865 12 8 it it PRON crl-14865 12 9 the the DET crl-14865 12 10 seeds seed NOUN crl-14865 12 11 for for ADP crl-14865 12 12 a a DET crl-14865 12 13 blossoming blossoming NOUN crl-14865 12 14 of of ADP crl-14865 12 15 institutional institutional ADJ crl-14865 12 16 awareness awareness NOUN crl-14865 12 17 . . PUNCT crl-14865 13 1 assessment assessment NOUN crl-14865 13 2 can can AUX crl-14865 13 3 be be AUX crl-14865 13 4 designed design VERB crl-14865 13 5 to to PART crl-14865 13 6 serve serve VERB crl-14865 13 7 a a DET crl-14865 13 8 variety variety NOUN crl-14865 13 9 of of ADP crl-14865 13 10 purposes purpose NOUN crl-14865 13 11 and and CCONJ crl-14865 13 12 evaluate evaluate VERB crl-14865 13 13 a a DET crl-14865 13 14 multitude multitude NOUN crl-14865 13 15 of of ADP crl-14865 13 16 programs program NOUN crl-14865 13 17 . . PUNCT crl-14865 14 1 the the DET crl-14865 14 2 greatest great ADJ crl-14865 14 3 service service NOUN crl-14865 14 4 it it PRON crl-14865 14 5 can can AUX crl-14865 14 6 perform perform VERB crl-14865 14 7 in in ADP crl-14865 14 8 each each PRON crl-14865 14 9 of of ADP crl-14865 14 10 these these DET crl-14865 14 11 functions function NOUN crl-14865 14 12 is be AUX crl-14865 14 13 to to PART crl-14865 14 14 " " PUNCT crl-14865 14 15 identify identify VERB crl-14865 14 16 aspects aspect NOUN crl-14865 14 17 of of ADP crl-14865 14 18 performance performance NOUN crl-14865 14 19 where where SCONJ crl-14865 14 20 improvement improvement NOUN crl-14865 14 21 is be AUX crl-14865 14 22 desirable desirable ADJ crl-14865 14 23 . . PUNCT crl-14865 14 24 "6 "6 PUNCT crl-14865 15 1 assessment assessment NOUN crl-14865 15 2 can can AUX crl-14865 15 3 transcend transcend VERB crl-14865 15 4 mere mere ADJ crl-14865 15 5 evaluation evaluation NOUN crl-14865 15 6 of of ADP crl-14865 15 7 present present ADJ crl-14865 15 8 performance performance NOUN crl-14865 15 9 . . PUNCT crl-14865 16 1 it it PRON crl-14865 16 2 can can AUX crl-14865 16 3 become become VERB crl-14865 16 4 a a DET crl-14865 16 5 vital vital ADJ crl-14865 16 6 agent agent NOUN crl-14865 16 7 for for ADP crl-14865 16 8 change change NOUN crl-14865 16 9 , , PUNCT crl-14865 16 10 eugene eugene PROPN crl-14865 16 11 s. s. PROPN crl-14865 16 12 mitchell mitchell PROPN crl-14865 16 13 is be AUX crl-14865 16 14 director director NOUN crl-14865 16 15 of of ADP crl-14865 16 16 library library NOUN crl-14865 16 17 services service NOUN crl-14865 16 18 at at ADP crl-14865 16 19 the the DET crl-14865 16 20 dr dr PROPN crl-14865 16 21 . . PROPN crl-14865 16 22 frank frank PROPN crl-14865 16 23 a. a. PROPN crl-14865 16 24 franco franco PROPN crl-14865 16 25 library library PROPN crl-14865 16 26 learning learning PROPN crl-14865 16 27 center center PROPN crl-14865 16 28 , , PUNCT crl-14865 16 29 alvernia alvernia PROPN crl-14865 16 30 college college NOUN crl-14865 16 31 , , PUNCT crl-14865 16 32 reading reading NOUN crl-14865 16 33 , , PUNCT crl-14865 16 34 pennsylvania pennsylvania PROPN crl-14865 16 35 19607 19607 NUM crl-14865 16 36 , , PUNCT crl-14865 16 37 marie marie PROPN crl-14865 16 38 l. l. PROPN crl-14865 16 39 radford radford PROPN crl-14865 16 40 is be AUX crl-14865 16 41 head head NOUN crl-14865 16 42 of of ADP crl-14865 16 43 curriculum curriculum NOUN crl-14865 16 44 materials material NOUN crl-14865 16 45 at at ADP crl-14865 16 46 the the DET crl-14865 16 47 sarah sarah PROPN crl-14865 16 48 byrd byrd PROPN crl-14865 16 49 askew askew PROPN crl-14865 16 50 library library PROPN crl-14865 16 51 , , PUNCT crl-14865 16 52 william william PROPN crl-14865 16 53 paterson paterson PROPN crl-14865 16 54 college college PROPN crl-14865 16 55 , , PUNCT crl-14865 16 56 wayne wayne PROPN crl-14865 16 57 , , PUNCT crl-14865 16 58 new new PROPN crl-14865 16 59 jersey jersey PROPN crl-14865 16 60 07470 07470 NUM crl-14865 16 61 , , PUNCT crl-14865 16 62 and and CCONJ crl-14865 16 63 judith judith PROPN crl-14865 16 64 l. l. PROPN crl-14865 16 65 hegg hegg PROPN crl-14865 16 66 is be AUX crl-14865 16 67 former former ADJ crl-14865 16 68 head head NOUN crl-14865 16 69 of of ADP crl-14865 16 70 collection collection NOUN crl-14865 16 71 development development NOUN crl-14865 16 72 at at ADP crl-14865 16 73 the the DET crl-14865 16 74 sarah sarah PROPN crl-14865 16 75 byrd byrd PROPN crl-14865 16 76 askew askew PROPN crl-14865 16 77 library library PROPN crl-14865 16 78 . . PUNCT crl-14865 17 1 47 47 NUM crl-14865 17 2 48 48 NUM crl-14865 17 3 college college PROPN crl-14865 17 4 & & CCONJ crl-14865 17 5 research research PROPN crl-14865 17 6 libraries library NOUN crl-14865 17 7 providing provide VERB crl-14865 17 8 an an DET crl-14865 17 9 impetus impetus NOUN crl-14865 17 10 for for ADP crl-14865 17 11 structuring structure VERB crl-14865 17 12 a a DET crl-14865 17 13 meaningful meaningful ADJ crl-14865 17 14 direction direction NOUN crl-14865 17 15 for for ADP crl-14865 17 16 growth growth NOUN crl-14865 17 17 . . PUNCT crl-14865 18 1 within within ADP crl-14865 18 2 this this DET crl-14865 18 3 context context NOUN crl-14865 18 4 , , PUNCT crl-14865 18 5 the the DET crl-14865 18 6 college college NOUN crl-14865 18 7 library library NOUN crl-14865 18 8 , , PUNCT crl-14865 18 9 as as ADP crl-14865 18 10 a a DET crl-14865 18 11 significant significant ADJ crl-14865 18 12 component component NOUN crl-14865 18 13 of of ADP crl-14865 18 14 the the DET crl-14865 18 15 academic academic ADJ crl-14865 18 16 community community NOUN crl-14865 18 17 and and CCONJ crl-14865 18 18 its its PRON crl-14865 18 19 curricular curricular ADJ crl-14865 18 20 goals goal NOUN crl-14865 18 21 , , PUNCT crl-14865 18 22 would would AUX crl-14865 18 23 appear appear VERB crl-14865 18 24 to to PART crl-14865 18 25 be be AUX crl-14865 18 26 an an DET crl-14865 18 27 appropriate appropriate ADJ crl-14865 18 28 agency agency NOUN crl-14865 18 29 for for ADP crl-14865 18 30 assessment.yet assessment.yet X crl-14865 18 31 except except SCONJ crl-14865 18 32 for for ADP crl-14865 18 33 an an DET crl-14865 18 34 article article NOUN crl-14865 18 35 by by ADP crl-14865 18 36 thomas thomas PROPN crl-14865 18 37 shaughnessy shaughnessy PROPN crl-14865 18 38 determining determine VERB crl-14865 18 39 library library NOUN crl-14865 18 40 quality quality NOUN crl-14865 18 41 , , PUNCT crl-14865 18 42 no no DET crl-14865 18 43 substantive substantive ADJ crl-14865 18 44 work work NOUN crl-14865 18 45 tying tie VERB crl-14865 18 46 the the DET crl-14865 18 47 current current ADJ crl-14865 18 48 concerns concern NOUN crl-14865 18 49 and and CCONJ crl-14865 18 50 controversies controversy NOUN crl-14865 18 51 in in ADP crl-14865 18 52 academic academic ADJ crl-14865 18 53 assessment assessment NOUN crl-14865 18 54 to to ADP crl-14865 18 55 the the DET crl-14865 18 56 campus campus NOUN crl-14865 18 57 library library NOUN crl-14865 18 58 exists.7 exists.7 VERB crl-14865 18 59 the the DET crl-14865 18 60 reason reason NOUN crl-14865 18 61 for for ADP crl-14865 18 62 this this PRON crl-14865 18 63 is be AUX crl-14865 18 64 unclear unclear ADJ crl-14865 18 65 , , PUNCT crl-14865 18 66 but but CCONJ crl-14865 18 67 may may AUX crl-14865 18 68 rest rest VERB crl-14865 18 69 solely solely ADV crl-14865 18 70 on on ADP crl-14865 18 71 the the DET crl-14865 18 72 fact fact NOUN crl-14865 18 73 that that SCONJ crl-14865 18 74 " " PUNCT crl-14865 18 75 there there PRON crl-14865 18 76 is be VERB crl-14865 18 77 no no DET crl-14865 18 78 relatively relatively ADV crl-14865 18 79 straightforward straightforward ADJ crl-14865 18 80 mechanism mechanism NOUN crl-14865 18 81 by by ADP crl-14865 18 82 which which PRON crl-14865 18 83 a a DET crl-14865 18 84 library library NOUN crl-14865 18 85 can can AUX crl-14865 18 86 demonstrate demonstrate VERB crl-14865 18 87 effectiveness effectiveness NOUN crl-14865 18 88 . . PUNCT crl-14865 19 1 "8 "8 VERB crl-14865 19 2 using use VERB crl-14865 19 3 a a DET crl-14865 19 4 book book NOUN crl-14865 19 5 availability availability NOUN crl-14865 19 6 methodology methodology NOUN crl-14865 19 7 pioneered pioneer VERB crl-14865 19 8 by by ADP crl-14865 19 9 paul paul PROPN crl-14865 19 10 kantor kantor PROPN crl-14865 19 11 , , PUNCT crl-14865 19 12 tefko tefko VERB crl-14865 19 13 saracevic saracevic ADJ crl-14865 19 14 , , PUNCT crl-14865 19 15 and and CCONJ crl-14865 19 16 others other NOUN crl-14865 19 17 , , PUNCT crl-14865 19 18 and and CCONJ crl-14865 19 19 later later ADV crl-14865 19 20 modified modify VERB crl-14865 19 21 by by ADP crl-14865 19 22 anne anne PROPN crl-14865 19 23 ciliberti ciliberti PROPN crl-14865 19 24 , , PUNCT crl-14865 19 25 a a DET crl-14865 19 26 group group NOUN crl-14865 19 27 of of ADP crl-14865 19 28 librarians librarian NOUN crl-14865 19 29 at at ADP crl-14865 19 30 a a DET crl-14865 19 31 medium medium ADJ crl-14865 19 32 - - PUNCT crl-14865 19 33 sized sized ADJ crl-14865 19 34 public public ADJ crl-14865 19 35 college college NOUN crl-14865 19 36 library library NOUN crl-14865 19 37 in in ADP crl-14865 19 38 new new PROPN crl-14865 19 39 jersey jersey PROPN crl-14865 19 40 prepared prepare VERB crl-14865 19 41 a a DET crl-14865 19 42 study study NOUN crl-14865 19 43 to to PART crl-14865 19 44 determine determine VERB crl-14865 19 45 how how SCONJ crl-14865 19 46 that that DET crl-14865 19 47 library library NOUN crl-14865 19 48 could could AUX crl-14865 19 49 improve improve VERB crl-14865 19 50 its its PRON crl-14865 19 51 service.9•10•11 service.9•10•11 ADP crl-14865 19 52 the the DET crl-14865 19 53 resulting result VERB crl-14865 19 54 study study NOUN crl-14865 19 55 , , PUNCT crl-14865 19 56 designed design VERB crl-14865 19 57 around around ADP crl-14865 19 58 the the DET crl-14865 19 59 notion notion NOUN crl-14865 19 60 that that SCONJ crl-14865 19 61 one one NUM crl-14865 19 62 of of ADP crl-14865 19 63 an an DET crl-14865 19 64 academic academic ADJ crl-14865 19 65 library library NOUN crl-14865 19 66 's 's PART crl-14865 19 67 major major ADJ crl-14865 19 68 goals goal NOUN crl-14865 19 69 was be AUX crl-14865 19 70 to to PART crl-14865 19 71 provide provide VERB crl-14865 19 72 books book NOUN crl-14865 19 73 for for ADP crl-14865 19 74 its its PRON crl-14865 19 75 patrons patron NOUN crl-14865 19 76 ' ' PART crl-14865 19 77 curricular curricular ADJ crl-14865 19 78 needs need NOUN crl-14865 19 79 , , PUNCT crl-14865 19 80 reported report VERB crl-14865 19 81 in in ADP crl-14865 19 82 1987 1987 NUM crl-14865 19 83 that that SCONJ crl-14865 19 84 54 54 NUM crl-14865 19 85 percent percent NOUN crl-14865 19 86 of of ADP crl-14865 19 87 the the DET crl-14865 19 88 patrons patron NOUN crl-14865 19 89 surveyed survey VERB crl-14865 19 90 found find VERB crl-14865 19 91 the the DET crl-14865 19 92 materials material NOUN crl-14865 19 93 they they PRON crl-14865 19 94 were be AUX crl-14865 19 95 seeking.12 seeking.12 PUNCT crl-14865 19 96 although although SCONJ crl-14865 19 97 these these DET crl-14865 19 98 results result NOUN crl-14865 19 99 mirrored mirror VERB crl-14865 19 100 those those PRON crl-14865 19 101 of of ADP crl-14865 19 102 other other ADJ crl-14865 19 103 college college NOUN crl-14865 19 104 libraries library NOUN crl-14865 19 105 , , PUNCT crl-14865 19 106 the the DET crl-14865 19 107 researchers researcher NOUN crl-14865 19 108 sought seek VERB crl-14865 19 109 improvement improvement NOUN crl-14865 19 110 . . PUNCT crl-14865 20 1 the the DET crl-14865 20 2 study study NOUN crl-14865 20 3 design design NOUN crl-14865 20 4 provided provide VERB crl-14865 20 5 an an DET crl-14865 20 6 opportunity opportunity NOUN crl-14865 20 7 to to PART crl-14865 20 8 ascertain ascertain VERB crl-14865 20 9 the the DET crl-14865 20 10 stage stage NOUN crl-14865 20 11 in in ADP crl-14865 20 12 the the DET crl-14865 20 13 process process NOUN crl-14865 20 14 at at ADP crl-14865 20 15 which which PRON crl-14865 20 16 patrons patron NOUN crl-14865 20 17 had have VERB crl-14865 20 18 difficulty difficulty NOUN crl-14865 20 19 in in ADP crl-14865 20 20 locating locate VERB crl-14865 20 21 or or CCONJ crl-14865 20 22 retrieving retrieve VERB crl-14865 20 23 the the DET crl-14865 20 24 desired desire VERB crl-14865 20 25 books book NOUN crl-14865 20 26 . . PUNCT crl-14865 21 1 the the DET crl-14865 21 2 librarians librarians PROPN crl-14865 21 3 made make VERB crl-14865 21 4 thirteen thirteen NUM crl-14865 21 5 recommendations recommendation NOUN crl-14865 21 6 to to PART crl-14865 21 7 remedy remedy VERB crl-14865 21 8 library library NOUN crl-14865 21 9 malfunctions malfunction NOUN crl-14865 21 10 and and CCONJ crl-14865 21 11 patron patron NOUN crl-14865 21 12 misunderstandings misunderstanding NOUN crl-14865 21 13 . . PUNCT crl-14865 22 1 the the DET crl-14865 22 2 staff staff NOUN crl-14865 22 3 implemented implement VERB crl-14865 22 4 these these DET crl-14865 22 5 recommendations recommendation NOUN crl-14865 22 6 during during ADP crl-14865 22 7 1987 1987 NUM crl-14865 22 8 and and CCONJ crl-14865 22 9 1988 1988 NUM crl-14865 22 10 . . PUNCT crl-14865 23 1 the the DET crl-14865 23 2 authors author NOUN crl-14865 23 3 then then ADV crl-14865 23 4 undertook undertake VERB crl-14865 23 5 a a DET crl-14865 23 6 follow follow VERB crl-14865 23 7 - - PUNCT crl-14865 23 8 up up ADP crl-14865 23 9 study study NOUN crl-14865 23 10 during during ADP crl-14865 23 11 the the DET crl-14865 23 12 1988 1988 NUM crl-14865 23 13 fall fall NOUN crl-14865 23 14 semester semester NOUN crl-14865 23 15 to to PART crl-14865 23 16 assess assess VERB crl-14865 23 17 whether whether SCONJ crl-14865 23 18 any any DET crl-14865 23 19 improvement improvement NOUN crl-14865 23 20 in in ADP crl-14865 23 21 availability availability NOUN crl-14865 23 22 occurred occur VERB crl-14865 23 23 . . PUNCT crl-14865 24 1 the the DET crl-14865 24 2 model model NOUN crl-14865 24 3 the the DET crl-14865 24 4 model model NOUN crl-14865 24 5 used use VERB crl-14865 24 6 in in ADP crl-14865 24 7 this this DET crl-14865 24 8 study study NOUN crl-14865 24 9 provides provide VERB crl-14865 24 10 a a DET crl-14865 24 11 quantitative quantitative ADJ crl-14865 24 12 measure measure NOUN crl-14865 24 13 of of ADP crl-14865 24 14 library library NOUN crl-14865 24 15 performance performance NOUN crl-14865 24 16 based base VERB crl-14865 24 17 upon upon SCONJ crl-14865 24 18 the the DET crl-14865 24 19 outcomes outcome NOUN crl-14865 24 20 of of ADP crl-14865 24 21 known know VERB crl-14865 24 22 - - PUNCT crl-14865 24 23 item item NOUN crl-14865 24 24 and and CCONJ crl-14865 24 25 subject subject NOUN crl-14865 24 26 card card NOUN crl-14865 24 27 catalog catalog NOUN crl-14865 24 28 searches search NOUN crl-14865 24 29 . . PUNCT crl-14865 25 1 a a DET crl-14865 25 2 known know VERB crl-14865 25 3 - - PUNCT crl-14865 25 4 item item NOUN crl-14865 25 5 search search NOUN crl-14865 25 6 is be AUX crl-14865 25 7 one one NUM crl-14865 25 8 in in ADP crl-14865 25 9 which which PRON crl-14865 25 10 the the DET crl-14865 25 11 patron patron NOUN crl-14865 25 12 is be AUX crl-14865 25 13 looking look VERB crl-14865 25 14 for for ADP crl-14865 25 15 a a DET crl-14865 25 16 specific specific ADJ crl-14865 25 17 book book NOUN crl-14865 25 18 and and CCONJ crl-14865 25 19 knows know VERB crl-14865 25 20 the the DET crl-14865 25 21 author author NOUN crl-14865 25 22 's 's PART crl-14865 25 23 name name NOUN crl-14865 25 24 or or CCONJ crl-14865 25 25 the the DET crl-14865 25 26 book book NOUN crl-14865 25 27 's 's PART crl-14865 25 28 title title NOUN crl-14865 25 29 or or CCONJ crl-14865 25 30 both both PRON crl-14865 25 31 . . PUNCT crl-14865 26 1 the the DET crl-14865 26 2 measure measure NOUN crl-14865 26 3 of of ADP crl-14865 26 4 library library PROPN crl-14865 26 5 january january PROPN crl-14865 26 6 1994 1994 NUM crl-14865 26 7 start start VERB crl-14865 26 8 t-------bibliographic t-------bibliographic ADJ crl-14865 26 9 error error NOUN crl-14865 26 10 t-------selection t-------selection NOUN crl-14865 26 11 error error NOUN crl-14865 26 12 1 1 NUM crl-14865 26 13 - - PUNCT crl-14865 26 14 -----catalog -----catalog NOUN crl-14865 26 15 use use NOUN crl-14865 26 16 error error NOUN crl-14865 26 17 1 1 NUM crl-14865 26 18 - - PUNCT crl-14865 26 19 -----circulation -----circulation NOUN crl-14865 26 20 error error NOUN crl-14865 26 21 1 1 NUM crl-14865 26 22 - - PUNCT crl-14865 26 23 -----library -----library NOUN crl-14865 26 24 malfunction malfunction NOUN crl-14865 26 25 1 1 NUM crl-14865 26 26 - - PUNCT crl-14865 26 27 -----retrieval -----retrieval PUNCT crl-14865 26 28 error error NOUN crl-14865 26 29 success success NOUN crl-14865 26 30 start start VERB crl-14865 26 31 figurel figurel NOUN crl-14865 26 32 branching branch VERB crl-14865 26 33 analysis analysis NOUN crl-14865 26 34 of of ADP crl-14865 26 35 known know VERB crl-14865 26 36 - - PUNCT crl-14865 26 37 item item NOUN crl-14865 26 38 searches search NOUN crl-14865 26 39 1 1 NUM crl-14865 26 40 - - PUNCT crl-14865 26 41 -----matched -----matched PUNCT crl-14865 26 42 query query NOUN crl-14865 26 43 error error NOUN crl-14865 26 44 t------catalog t------catalog NOUN crl-14865 26 45 use use NOUN crl-14865 26 46 error error NOUN crl-14865 26 47 t-----circulation t-----circulation NOUN crl-14865 26 48 error error NOUN crl-14865 26 49 t-----library t-----library NOUN crl-14865 26 50 malfunction malfunction NOUN crl-14865 26 51 t------retrieval t------retrieval NOUN crl-14865 26 52 error error NOUN crl-14865 26 53 t------appropriate t------appropriate PROPN crl-14865 26 54 titleenor titleenor NOUN crl-14865 26 55 success success NOUN crl-14865 26 56 figure2 figure2 AUX crl-14865 26 57 branching branch VERB crl-14865 26 58 analysis analysis NOUN crl-14865 26 59 of of ADP crl-14865 26 60 subject subject NOUN crl-14865 26 61 searches search NOUN crl-14865 26 62 performance performance NOUN crl-14865 26 63 , , PUNCT crl-14865 26 64 expressed express VERB crl-14865 26 65 as as ADP crl-14865 26 66 a a DET crl-14865 26 67 probability probability NOUN crl-14865 26 68 of of ADP crl-14865 26 69 success success NOUN crl-14865 26 70 , , PUNCT crl-14865 26 71 is be AUX crl-14865 26 72 calculated calculate VERB crl-14865 26 73 both both PRON crl-14865 26 74 as as ADP crl-14865 26 75 an an DET crl-14865 26 76 overall overall ADJ crl-14865 26 77 measure measure NOUN crl-14865 26 78 of of ADP crl-14865 26 79 library library NOUN crl-14865 26 80 performance performance NOUN crl-14865 26 81 and and CCONJ crl-14865 26 82 as as ADP crl-14865 26 83 a a DET crl-14865 26 84 series series NOUN crl-14865 26 85 of of ADP crl-14865 26 86 discrete discrete NOUN crl-14865 26 87 , , PUNCT crl-14865 26 88 sequential sequential ADJ crl-14865 26 89 steps step NOUN crl-14865 26 90 which which PRON crl-14865 26 91 all all DET crl-14865 26 92 successful successful ADJ crl-14865 26 93 patrons patron NOUN crl-14865 26 94 must must AUX crl-14865 26 95 complete complete VERB crl-14865 26 96 . . PUNCT crl-14865 27 1 these these DET crl-14865 27 2 calculations calculation NOUN crl-14865 27 3 , , PUNCT crl-14865 27 4 therefore therefore ADV crl-14865 27 5 , , PUNCT crl-14865 27 6 provide provide VERB crl-14865 27 7 important important ADJ crl-14865 27 8 diagnostic diagnostic ADJ crl-14865 27 9 information information NOUN crl-14865 27 10 about about ADP crl-14865 27 11 the the DET crl-14865 27 12 relative relative ADJ crl-14865 27 13 strengths strength NOUN crl-14865 27 14 and and CCONJ crl-14865 27 15 weaknesses weakness NOUN crl-14865 27 16 of of ADP crl-14865 27 17 library library NOUN crl-14865 27 18 subsystems subsystem NOUN crl-14865 27 19 such such ADJ crl-14865 27 20 as as ADP crl-14865 27 21 selection selection NOUN crl-14865 27 22 , , PUNCT crl-14865 27 23 circulation circulation NOUN crl-14865 27 24 , , PUNCT crl-14865 27 25 cataloging catalog VERB crl-14865 27 26 , , PUNCT crl-14865 27 27 and and CCONJ crl-14865 27 28 so so ADV crl-14865 27 29 forth forth ADV crl-14865 27 30 . . PUNCT crl-14865 28 1 figures figure NOUN crl-14865 28 2 1 1 NUM crl-14865 28 3 and and CCONJ crl-14865 28 4 2 2 NUM crl-14865 28 5 represent represent VERB crl-14865 28 6 the the DET crl-14865 28 7 sequential sequential ADJ crl-14865 28 8 steps step NOUN crl-14865 28 9 involved involve VERB crl-14865 28 10 in in ADP crl-14865 28 11 known know VERB crl-14865 28 12 - - PUNCT crl-14865 28 13 item item NOUN crl-14865 28 14 and and CCONJ crl-14865 28 15 subject subject NOUN crl-14865 28 16 searches search NOUN crl-14865 28 17 , , PUNCT crl-14865 28 18 respectively respectively ADV crl-14865 28 19 . . PUNCT crl-14865 29 1 for for ADP crl-14865 29 2 each each PRON crl-14865 29 3 of of ADP crl-14865 29 4 these these DET crl-14865 29 5 branches branch NOUN crl-14865 29 6 an an DET crl-14865 29 7 independent independent ADJ crl-14865 29 8 performance performance NOUN crl-14865 29 9 measure measure NOUN crl-14865 29 10 is be AUX crl-14865 29 11 calculated calculate VERB crl-14865 29 12 . . PUNCT crl-14865 30 1 definitions definition NOUN crl-14865 30 2 of of ADP crl-14865 30 3 error error NOUN crl-14865 30 4 categories category NOUN crl-14865 30 5 selection selection NOUN crl-14865 30 6 and and CCONJ crl-14865 30 7 bibliographic bibliographic ADJ crl-14865 30 8 errors error NOUN crl-14865 30 9 occur occur VERB crl-14865 30 10 only only ADV crl-14865 30 11 in in ADP crl-14865 30 12 known know VERB crl-14865 30 13 - - PUNCT crl-14865 30 14 item item NOUN crl-14865 30 15 searches search NOUN crl-14865 30 16 . . PUNCT crl-14865 31 1 selection selection NOUN crl-14865 31 2 errors error NOUN crl-14865 31 3 occur occur VERB crl-14865 31 4 when when SCONJ crl-14865 31 5 the the DET crl-14865 31 6 library library NOUN crl-14865 31 7 has have AUX crl-14865 31 8 not not PART crl-14865 31 9 purchased purchase VERB crl-14865 31 10 the the DET crl-14865 31 11 desired desire VERB crl-14865 31 12 material material NOUN crl-14865 31 13 ( ( PUNCT crl-14865 31 14 earlier early ADJ crl-14865 31 15 studies study NOUN crl-14865 31 16 referred refer VERB crl-14865 31 17 to to ADP crl-14865 31 18 these these PRON crl-14865 31 19 as as ADP crl-14865 31 20 acquisition acquisition NOUN crl-14865 31 21 errors error NOUN crl-14865 31 22 ) ) PUNCT crl-14865 31 23 . . PUNCT crl-14865 32 1 selection selection NOUN crl-14865 32 2 errors error NOUN crl-14865 32 3 also also ADV crl-14865 32 4 occur occur VERB crl-14865 32 5 when when SCONJ crl-14865 32 6 the the DET crl-14865 32 7 library library NOUN crl-14865 32 8 does do AUX crl-14865 32 9 not not PART crl-14865 32 10 fully fully ADV crl-14865 32 11 represent represent VERB crl-14865 32 12 the the DET crl-14865 32 13 material material NOUN crl-14865 32 14 in in ADP crl-14865 32 15 the the DET crl-14865 32 16 card card NOUN crl-14865 32 17 catalog catalog NOUN crl-14865 32 18 when when SCONJ crl-14865 32 19 it it PRON crl-14865 32 20 is be AUX crl-14865 32 21 on on ADP crl-14865 32 22 order order NOUN crl-14865 32 23 , , PUNCT crl-14865 32 24 in in ADP crl-14865 32 25 process process NOUN crl-14865 32 26 , , PUNCT crl-14865 32 27 etc etc X crl-14865 32 28 . . X crl-14865 33 1 bibliographic bibliographic ADJ crl-14865 33 2 errors error NOUN crl-14865 33 3 occur occur VERB crl-14865 33 4 when when SCONJ crl-14865 33 5 patrons patron NOUN crl-14865 33 6 do do AUX crl-14865 33 7 not not PART crl-14865 33 8 find find VERB crl-14865 33 9 the the DET crl-14865 33 10 desired desire VERB crl-14865 33 11 materials material NOUN crl-14865 33 12 because because SCONJ crl-14865 33 13 their their PRON crl-14865 33 14 bibliographic bibliographic ADJ crl-14865 33 15 citations citation NOUN crl-14865 33 16 are be AUX crl-14865 33 17 incorrect incorrect ADJ crl-14865 33 18 . . PUNCT crl-14865 34 1 two two NUM crl-14865 34 2 types type NOUN crl-14865 34 3 of of ADP crl-14865 34 4 errors error NOUN crl-14865 34 5 are be AUX crl-14865 34 6 present present ADJ crl-14865 34 7 in in ADP crl-14865 34 8 subject subject ADJ crl-14865 34 9 searches search NOUN crl-14865 34 10 only only ADV crl-14865 34 11 . . PUNCT crl-14865 35 1 appropriate appropriate ADJ crl-14865 35 2 title title NOUN crl-14865 35 3 errors error NOUN crl-14865 35 4 occur occur VERB crl-14865 35 5 when when SCONJ crl-14865 35 6 patrons patron NOUN crl-14865 35 7 either either CCONJ crl-14865 35 8 fail fail VERB crl-14865 35 9 to to PART crl-14865 35 10 select select VERB crl-14865 35 11 titles title NOUN crl-14865 35 12 found find VERB crl-14865 35 13 in in ADP crl-14865 35 14 the the DET crl-14865 35 15 catalog catalog NOUN crl-14865 35 16 or or CCONJ crl-14865 35 17 fail fail VERB crl-14865 35 18 to to PART crl-14865 35 19 borrow borrow VERB crl-14865 35 20 or or CCONJ crl-14865 35 21 use use VERB crl-14865 35 22 them they PRON crl-14865 35 23 in in ADP crl-14865 35 24 the the DET crl-14865 35 25 library library NOUN crl-14865 35 26 . . PUNCT crl-14865 36 1 patrons patron NOUN crl-14865 36 2 may may AUX crl-14865 36 3 choose choose VERB crl-14865 36 4 not not PART crl-14865 36 5 to to PART crl-14865 36 6 consult consult VERB crl-14865 36 7 items item NOUN crl-14865 36 8 found find VERB crl-14865 36 9 on on ADP crl-14865 36 10 their their PRON crl-14865 36 11 topics topic NOUN crl-14865 36 12 because because SCONJ crl-14865 36 13 they they PRON crl-14865 36 14 have have AUX crl-14865 36 15 already already ADV crl-14865 36 16 read read VERB crl-14865 36 17 the the DET crl-14865 36 18 material material NOUN crl-14865 36 19 , , PUNCT crl-14865 36 20 it it PRON crl-14865 36 21 is be AUX crl-14865 36 22 written write VERB crl-14865 36 23 in in ADP crl-14865 36 24 the the DET crl-14865 36 25 wrong wrong ADJ crl-14865 36 26 language language NOUN crl-14865 36 27 , , PUNCT crl-14865 36 28 outdated outdate VERB crl-14865 36 29 , , PUNCT crl-14865 36 30 at at ADP crl-14865 36 31 an an DET crl-14865 36 32 inappropriate inappropriate ADJ crl-14865 36 33 reading reading NOUN crl-14865 36 34 level level NOUN crl-14865 36 35 , , PUNCT crl-14865 36 36 or or CCONJ crl-14865 36 37 is be AUX crl-14865 36 38 in in ADP crl-14865 36 39 another another DET crl-14865 36 40 way way NOUN crl-14865 36 41 unsuitable unsuitable ADJ crl-14865 36 42 to to ADP crl-14865 36 43 the the DET crl-14865 36 44 information information NOUN crl-14865 36 45 need need NOUN crl-14865 36 46 . . PUNCT crl-14865 37 1 matching matching NOUN crl-14865 37 2 errors error NOUN crl-14865 37 3 involve involve VERB crl-14865 37 4 matched match VERB crl-14865 37 5 query query NOUN crl-14865 37 6 terms term NOUN crl-14865 37 7 . . PUNCT crl-14865 38 1 a a DET crl-14865 38 2 matched match VERB crl-14865 38 3 query query NOUN crl-14865 38 4 term term NOUN crl-14865 38 5 is be AUX crl-14865 38 6 one one NUM crl-14865 38 7 that that PRON crl-14865 38 8 either either CCONJ crl-14865 38 9 fully fully ADV crl-14865 38 10 or or CCONJ crl-14865 38 11 partially partially ADV crl-14865 38 12 agrees agree VERB crl-14865 38 13 with with ADP crl-14865 38 14 the the DET crl-14865 38 15 subject subject NOUN crl-14865 38 16 heading heading NOUN crl-14865 38 17 used use VERB crl-14865 38 18 in in ADP crl-14865 38 19 the the DET crl-14865 38 20 catalog catalog NOUN crl-14865 38 21 . . PUNCT crl-14865 39 1 when when SCONJ crl-14865 39 2 patrons patron NOUN crl-14865 39 3 fail fail VERB crl-14865 39 4 to to PART crl-14865 39 5 discover discover VERB crl-14865 39 6 a a DET crl-14865 39 7 subject subject NOUN crl-14865 39 8 heading heading NOUN crl-14865 39 9 that that PRON crl-14865 39 10 matches match VERB crl-14865 39 11 their their PRON crl-14865 39 12 query query NOUN crl-14865 39 13 terms term NOUN crl-14865 39 14 , , PUNCT crl-14865 39 15 a a DET crl-14865 39 16 matched match VERB crl-14865 39 17 query query NOUN crl-14865 39 18 error error NOUN crl-14865 39 19 occurs occur VERB crl-14865 39 20 . . PUNCT crl-14865 40 1 matching match VERB crl-14865 40 2 errors error NOUN crl-14865 40 3 may may AUX crl-14865 40 4 be be AUX crl-14865 40 5 of of ADP crl-14865 40 6 two two NUM crl-14865 40 7 kinds kind NOUN crl-14865 40 8 . . PUNCT crl-14865 41 1 they they PRON crl-14865 41 2 oceur oceur NOUN crl-14865 41 3 when when SCONJ crl-14865 41 4 no no DET crl-14865 41 5 match match NOUN crl-14865 41 6 can can AUX crl-14865 41 7 be be AUX crl-14865 41 8 made make VERB crl-14865 41 9 from from ADP crl-14865 41 10 the the DET crl-14865 41 11 initial initial ADJ crl-14865 41 12 query query NOUN crl-14865 41 13 to to ADP crl-14865 41 14 a a DET crl-14865 41 15 standard standard ADJ crl-14865 41 16 subject subject NOUN crl-14865 41 17 heading heading NOUN crl-14865 41 18 because because SCONJ crl-14865 41 19 none none NOUN crl-14865 41 20 exists exist VERB crl-14865 41 21 in in ADP crl-14865 41 22 the the DET crl-14865 41 23 alphabetical alphabetical ADJ crl-14865 41 24 range range NOUN crl-14865 41 25 of of ADP crl-14865 41 26 the the DET crl-14865 41 27 query query NOUN crl-14865 41 28 term term NOUN crl-14865 41 29 . . PUNCT crl-14865 42 1 they they PRON crl-14865 42 2 also also ADV crl-14865 42 3 occur occur VERB crl-14865 42 4 when when SCONJ crl-14865 42 5 the the DET crl-14865 42 6 subject subject NOUN crl-14865 42 7 heading heading NOUN crl-14865 42 8 is be AUX crl-14865 42 9 not not PART crl-14865 42 10 listed list VERB crl-14865 42 11 in in ADP crl-14865 42 12 the the DET crl-14865 42 13 catalog catalog NOUN crl-14865 42 14 . . PUNCT crl-14865 43 1 the the DET crl-14865 43 2 final final ADJ crl-14865 43 3 four four NUM crl-14865 43 4 types type NOUN crl-14865 43 5 of of ADP crl-14865 43 6 errors error NOUN crl-14865 43 7 occur occur VERB crl-14865 43 8 in in ADP crl-14865 43 9 both both DET crl-14865 43 10 known know VERB crl-14865 43 11 - - PUNCT crl-14865 43 12 item item NOUN crl-14865 43 13 and and CCONJ crl-14865 43 14 subject subject NOUN crl-14865 43 15 searches search NOUN crl-14865 43 16 . . PUNCT crl-14865 44 1 catalog catalog NOUN crl-14865 44 2 use use NOUN crl-14865 44 3 errors error NOUN crl-14865 44 4 occur occur VERB crl-14865 44 5 when when SCONJ crl-14865 44 6 patrons patron NOUN crl-14865 44 7 can can AUX crl-14865 44 8 not not PART crl-14865 44 9 properly properly ADV crl-14865 44 10 identify identify VERB crl-14865 44 11 the the DET crl-14865 44 12 call call NOUN crl-14865 44 13 number number NOUN crl-14865 44 14 . . PUNCT crl-14865 45 1 circulation circulation NOUN crl-14865 45 2 errors error NOUN crl-14865 45 3 occur occur VERB crl-14865 45 4 when when SCONJ crl-14865 45 5 the the DET crl-14865 45 6 desired desire VERB crl-14865 45 7 material material NOUN crl-14865 45 8 is be AUX crl-14865 45 9 on on ADP crl-14865 45 10 loan loan NOUN crl-14865 45 11 or or CCONJ crl-14865 45 12 on on ADP crl-14865 45 13 a a DET crl-14865 45 14 " " PUNCT crl-14865 45 15 hold hold NOUN crl-14865 45 16 " " PUNCT crl-14865 45 17 shelf shelf NOUN crl-14865 45 18 waiting wait VERB crl-14865 45 19 to to PART crl-14865 45 20 be be AUX crl-14865 45 21 charged charge VERB crl-14865 45 22 out out ADP crl-14865 45 23 . . PUNCT crl-14865 46 1 library library NOUN crl-14865 46 2 malfunction malfunction NOUN crl-14865 46 3 errors error NOUN crl-14865 46 4 are be AUX crl-14865 46 5 due due ADJ crl-14865 46 6 to to ADP crl-14865 46 7 shortcomings shortcoming NOUN crl-14865 46 8 in in ADP crl-14865 46 9 the the DET crl-14865 46 10 policies policy NOUN crl-14865 46 11 or or CCONJ crl-14865 46 12 routines routine NOUN crl-14865 46 13 of of ADP crl-14865 46 14 the the DET crl-14865 46 15 library library NOUN crl-14865 46 16 or or CCONJ crl-14865 46 17 its its PRON crl-14865 46 18 staff staff NOUN crl-14865 46 19 . . PUNCT crl-14865 47 1 for for ADP crl-14865 47 2 example example NOUN crl-14865 47 3 , , PUNCT crl-14865 47 4 desired desire VERB crl-14865 47 5 items item NOUN crl-14865 47 6 may may AUX crl-14865 47 7 be be AUX crl-14865 47 8 missing miss VERB crl-14865 47 9 , , PUNCT crl-14865 47 10 misshelved misshelved ADJ crl-14865 47 11 , , PUNCT crl-14865 47 12 waiting wait VERB crl-14865 47 13 to to PART crl-14865 47 14 be be AUX crl-14865 47 15 reshelved reshelve VERB crl-14865 47 16 , , PUNCT crl-14865 47 17 etc etc X crl-14865 47 18 . . X crl-14865 48 1 the the DET crl-14865 48 2 final final ADJ crl-14865 48 3 type type NOUN crl-14865 48 4 of of ADP crl-14865 48 5 book book NOUN crl-14865 48 6 availability availability NOUN crl-14865 48 7 49 49 NUM crl-14865 48 8 error error NOUN crl-14865 48 9 , , PUNCT crl-14865 48 10 retrieval retrieval NOUN crl-14865 48 11 , , PUNCT crl-14865 48 12 occurs occur VERB crl-14865 48 13 when when SCONJ crl-14865 48 14 patrons patron NOUN crl-14865 48 15 can can AUX crl-14865 48 16 not not PART crl-14865 48 17 find find VERB crl-14865 48 18 the the DET crl-14865 48 19 desired desire VERB crl-14865 48 20 material material NOUN crl-14865 48 21 although although SCONJ crl-14865 48 22 they they PRON crl-14865 48 23 identify identify VERB crl-14865 48 24 the the DET crl-14865 48 25 correct correct ADJ crl-14865 48 26 and and CCONJ crl-14865 48 27 complete complete ADJ crl-14865 48 28 call call NOUN crl-14865 48 29 number number NOUN crl-14865 48 30 and and CCONJ crl-14865 48 31 the the DET crl-14865 48 32 book book NOUN crl-14865 48 33 is be AUX crl-14865 48 34 in in ADP crl-14865 48 35 its its PRON crl-14865 48 36 proper proper ADJ crl-14865 48 37 shelf shelf NOUN crl-14865 48 38 location location NOUN crl-14865 48 39 . . PUNCT crl-14865 49 1 methodology methodology NOUN crl-14865 49 2 data datum NOUN crl-14865 49 3 collection collection NOUN crl-14865 49 4 took take VERB crl-14865 49 5 place place NOUN crl-14865 49 6 during during ADP crl-14865 49 7 the the DET crl-14865 49 8 fall fall NOUN crl-14865 49 9 1988 1988 NUM crl-14865 49 10 semester semester NOUN crl-14865 49 11 from from ADP crl-14865 49 12 card card NOUN crl-14865 49 13 catalog catalog NOUN crl-14865 49 14 users user NOUN crl-14865 49 15 . . PUNCT crl-14865 50 1 the the DET crl-14865 50 2 first first ADJ crl-14865 50 3 patron patron NOUN crl-14865 50 4 approaching approach VERB crl-14865 50 5 the the DET crl-14865 50 6 card card NOUN crl-14865 50 7 catalog catalog NOUN crl-14865 50 8 at at ADP crl-14865 50 9 randomly randomly ADV crl-14865 50 10 selected select VERB crl-14865 50 11 times time NOUN crl-14865 50 12 received receive VERB crl-14865 50 13 a a DET crl-14865 50 14 self self NOUN crl-14865 50 15 - - PUNCT crl-14865 50 16 selecting select VERB crl-14865 50 17 data data NOUN crl-14865 50 18 collection collection NOUN crl-14865 50 19 form form NOUN crl-14865 50 20 . . PUNCT crl-14865 51 1 of of ADP crl-14865 51 2 137 137 NUM crl-14865 51 3 forms form NOUN crl-14865 51 4 distributed distribute VERB crl-14865 51 5 , , PUNCT crl-14865 51 6 111 111 NUM crl-14865 51 7 were be AUX crl-14865 51 8 returned return VERB crl-14865 51 9 for for ADP crl-14865 51 10 a a DET crl-14865 51 11 rate rate NOUN crl-14865 51 12 of of ADP crl-14865 51 13 81 81 NUM crl-14865 51 14 percent percent NOUN crl-14865 51 15 . . PUNCT crl-14865 52 1 each each DET crl-14865 52 2 day day NOUN crl-14865 52 3 , , PUNCT crl-14865 52 4 the the DET crl-14865 52 5 authors author NOUN crl-14865 52 6 collected collect VERB crl-14865 52 7 the the DET crl-14865 52 8 forms form NOUN crl-14865 52 9 returned return VERB crl-14865 52 10 during during ADP crl-14865 52 11 the the DET crl-14865 52 12 previous previous ADJ crl-14865 52 13 twenty twenty NUM crl-14865 52 14 - - PUNCT crl-14865 52 15 four four NUM crl-14865 52 16 hours hour NOUN crl-14865 52 17 and and CCONJ crl-14865 52 18 randomly randomly ADV crl-14865 52 19 selected select VERB crl-14865 52 20 one one NUM crl-14865 52 21 title title NOUN crl-14865 52 22 from from ADP crl-14865 52 23 each each DET crl-14865 52 24 form form NOUN crl-14865 52 25 for for ADP crl-14865 52 26 an an DET crl-14865 52 27 ~ ~ NUM crl-14865 52 28 lysis lysis NOUN crl-14865 52 29 . . PUNCT crl-14865 53 1 if if SCONJ crl-14865 53 2 the the DET crl-14865 53 3 patron patron NOUN crl-14865 53 4 had have AUX crl-14865 53 5 not not PART crl-14865 53 6 found find VERB crl-14865 53 7 or or CCONJ crl-14865 53 8 used use VERB crl-14865 53 9 this this DET crl-14865 53 10 title title NOUN crl-14865 53 11 , , PUNCT crl-14865 53 12 the the DET crl-14865 53 13 type type NOUN crl-14865 53 14 of of ADP crl-14865 53 15 error error NOUN crl-14865 53 16 was be AUX crl-14865 53 17 determined determine VERB crl-14865 53 18 by by ADP crl-14865 53 19 systematically systematically ADV crl-14865 53 20 verifying verify VERB crl-14865 53 21 the the DET crl-14865 53 22 call call NOUN crl-14865 53 23 number number NOUN crl-14865 53 24 , , PUNCT crl-14865 53 25 subject subject NOUN crl-14865 53 26 heading heading NOUN crl-14865 53 27 , , PUNCT crl-14865 53 28 or or CCONJ crl-14865 53 29 bibliographical bibliographical ADJ crl-14865 53 30 reference reference NOUN crl-14865 53 31 ; ; PUNCT crl-14865 53 32 checking check VERB crl-14865 53 33 the the DET crl-14865 53 34 card card NOUN crl-14865 53 35 catalog catalog NOUN crl-14865 53 36 ; ; PUNCT crl-14865 53 37 searching search VERB crl-14865 53 38 the the DET crl-14865 53 39 book book NOUN crl-14865 53 40 stacks stack NOUN crl-14865 53 41 and and CCONJ crl-14865 53 42 sorting sort VERB crl-14865 53 43 shelves shelf NOUN crl-14865 53 44 ; ; PUNCT crl-14865 53 45 and and CCONJ crl-14865 53 46 examining examine VERB crl-14865 53 47 the the DET crl-14865 53 48 circulation circulation NOUN crl-14865 53 49 records record NOUN crl-14865 53 50 and and CCONJ crl-14865 53 51 reserve reserve PROPN crl-14865 53 52 book book NOUN crl-14865 53 53 shelves shelf NOUN crl-14865 53 54 . . PUNCT crl-14865 54 1 results result VERB crl-14865 54 2 a a DET crl-14865 54 3 total total ADJ crl-14865 54 4 of61 of61 PROPN crl-14865 54 5 ( ( PUNCT crl-14865 54 6 55 55 NUM crl-14865 54 7 percent percent NOUN crl-14865 54 8 ) ) PUNCT crl-14865 54 9 ofthe ofthe ADJ crl-14865 54 10 patrons patron NOUN crl-14865 54 11 conducted conduct VERB crl-14865 54 12 known know VERB crl-14865 54 13 - - PUNCT crl-14865 54 14 item item NOUN crl-14865 54 15 searches search NOUN crl-14865 54 16 while while SCONJ crl-14865 54 17 50 50 NUM crl-14865 54 18 ( ( PUNCT crl-14865 54 19 45 45 NUM crl-14865 54 20 percent percent NOUN crl-14865 54 21 ) ) PUNCT crl-14865 54 22 conducted conduct VERB crl-14865 54 23 subject subject NOUN crl-14865 54 24 searches search NOUN crl-14865 54 25 . . PUNCT crl-14865 55 1 these these DET crl-14865 55 2 results result NOUN crl-14865 55 3 were be AUX crl-14865 55 4 consistent consistent ADJ crl-14865 55 5 with with ADP crl-14865 55 6 the the DET crl-14865 55 7 1986 1986 NUM crl-14865 55 8 study study NOUN crl-14865 55 9 . . PUNCT crl-14865 56 1 apparently apparently ADV crl-14865 56 2 , , PUNCT crl-14865 56 3 some some DET crl-14865 56 4 patrons patron NOUN crl-14865 56 5 had have VERB crl-14865 56 6 difficulty difficulty NOUN crl-14865 56 7 understanding understand VERB crl-14865 56 8 the the DET crl-14865 56 9 concept concept NOUN crl-14865 56 10 of of ADP crl-14865 56 11 subject subject NOUN crl-14865 56 12 searching search VERB crl-14865 56 13 . . PUNCT crl-14865 57 1 for for ADP crl-14865 57 2 example example NOUN crl-14865 57 3 , , PUNCT crl-14865 57 4 one one NUM crl-14865 57 5 patron patron NOUN crl-14865 57 6 was be AUX crl-14865 57 7 searching search VERB crl-14865 57 8 for for ADP crl-14865 57 9 the the DET crl-14865 57 10 autobiography autobiography NOUN crl-14865 57 11 of of ADP crl-14865 57 12 cyrus cyrus PROPN crl-14865 57 13 mccormick mccormick PROPN crl-14865 57 14 , , PUNCT crl-14865 57 15 a a DET crl-14865 57 16 known know VERB crl-14865 57 17 item item NOUN crl-14865 57 18 , , PUNCT crl-14865 57 19 in in ADP crl-14865 57 20 the the DET crl-14865 57 21 subject subject NOUN crl-14865 57 22 card card NOUN crl-14865 57 23 catalog catalog NOUN crl-14865 57 24 . . PUNCT crl-14865 58 1 another another DET crl-14865 58 2 patron patron NOUN crl-14865 58 3 was be AUX crl-14865 58 4 searching search VERB crl-14865 58 5 the the DET crl-14865 58 6 subject subject ADJ crl-14865 58 7 apartheid apartheid NOUN crl-14865 58 8 in in ADP crl-14865 58 9 the the DET crl-14865 58 10 title title NOUN crl-14865 58 11 catalog catalog NOUN crl-14865 58 12 . . PUNCT crl-14865 59 1 this this DET crl-14865 59 2 problem problem NOUN crl-14865 59 3 may may AUX crl-14865 59 4 have have AUX crl-14865 59 5 been be AUX crl-14865 59 6 exacerbated exacerbate VERB crl-14865 59 7 by by ADP crl-14865 59 8 the the DET crl-14865 59 9 divided divide VERB crl-14865 59 10 card card NOUN crl-14865 59 11 catalog catalog NOUN crl-14865 59 12 in in ADP crl-14865 59 13 the the DET crl-14865 59 14 library library NOUN crl-14865 59 15 under under ADP crl-14865 59 16 study study NOUN crl-14865 59 17 . . PUNCT crl-14865 60 1 if if SCONJ crl-14865 60 2 patrons patron NOUN crl-14865 60 3 are be AUX crl-14865 60 4 not not PART crl-14865 60 5 sure sure ADJ crl-14865 60 6 whether whether SCONJ crl-14865 60 7 they they PRON crl-14865 60 8 are be AUX crl-14865 60 9 looking look VERB crl-14865 60 10 for for ADP crl-14865 60 11 a a DET crl-14865 60 12 title title NOUN crl-14865 60 13 , , PUNCT crl-14865 60 14 name name NOUN crl-14865 60 15 , , PUNCT crl-14865 60 16 or or CCONJ crl-14865 60 17 subject subject ADJ crl-14865 60 18 , , PUNCT crl-14865 60 19 they they PRON crl-14865 60 20 may may AUX crl-14865 60 21 choose choose VERB crl-14865 60 22 the the DET crl-14865 60 23 wrong wrong ADJ crl-14865 60 24 section section NOUN crl-14865 60 25 of of ADP crl-14865 60 26 the the DET crl-14865 60 27 card card NOUN crl-14865 60 28 catalog catalog NOUN crl-14865 60 29 . . PUNCT crl-14865 61 1 they they PRON crl-14865 61 2 also also ADV crl-14865 61 3 may may AUX crl-14865 61 4 lack lack VERB crl-14865 61 5 the the DET crl-14865 61 6 persistence persistence NOUN crl-14865 61 7 or or CCONJ crl-14865 61 8 problem problem NOUN crl-14865 61 9 - - PUNCT crl-14865 61 10 solving solve VERB crl-14865 61 11 skills skill NOUN crl-14865 61 12 to to PART crl-14865 61 13 look look VERB crl-14865 61 14 somewhere somewhere ADV crl-14865 61 15 else else ADV crl-14865 61 16 or or CCONJ crl-14865 61 17 to to PART crl-14865 61 18 ask ask VERB crl-14865 61 19 for for ADP crl-14865 61 20 help help NOUN crl-14865 61 21 when when SCONJ crl-14865 61 22 they they PRON crl-14865 61 23 find find VERB crl-14865 61 24 few few ADJ crl-14865 61 25 books book NOUN crl-14865 61 26 on on ADP crl-14865 61 27 a a DET crl-14865 61 28 topic topic NOUN crl-14865 61 29 . . PUNCT crl-14865 62 1 finally finally ADV crl-14865 62 2 , , PUNCT crl-14865 62 3 patrons patron NOUN crl-14865 62 4 may may AUX crl-14865 62 5 have have VERB crl-14865 62 6 low low ADJ crl-14865 62 7 expectations expectation NOUN crl-14865 62 8 ; ; PUNCT crl-14865 62 9 when when SCONJ crl-14865 62 10 they they PRON crl-14865 62 11 do do AUX crl-14865 62 12 not not PART crl-14865 62 13 find find VERB crl-14865 62 14 the the DET crl-14865 62 15 books book NOUN crl-14865 62 16 they they PRON crl-14865 62 17 want want VERB crl-14865 62 18 , , PUNCT crl-14865 62 19 they they PRON crl-14865 62 20 may may AUX crl-14865 62 21 not not PART crl-14865 62 22 question question VERB crl-14865 62 23 it it PRON crl-14865 62 24 because because SCONJ crl-14865 62 25 they they PRON crl-14865 62 26 never never ADV crl-14865 62 27 expected expect VERB crl-14865 62 28 to to PART crl-14865 62 29 be be AUX crl-14865 62 30 successful successful ADJ crl-14865 62 31 . . PUNCT crl-14865 63 1 50 50 NUM crl-14865 63 2 college college PROPN crl-14865 63 3 & & CCONJ crl-14865 63 4 research research PROPN crl-14865 63 5 libraries librarie VERB crl-14865 63 6 tablet tablet ADJ crl-14865 63 7 success success NOUN crl-14865 63 8 in in ADP crl-14865 63 9 known know VERB crl-14865 63 10 - - PUNCT crl-14865 63 11 item item NOUN crl-14865 63 12 and and CCONJ crl-14865 63 13 subject subject NOUN crl-14865 63 14 searches search NOUN crl-14865 63 15 by by ADP crl-14865 63 16 study study NOUN crl-14865 63 17 success success NOUN crl-14865 63 18 1986 1986 NUM crl-14865 63 19 1989 1989 NUM crl-14865 63 20 study study NOUN crl-14865 63 21 study study NOUN crl-14865 63 22 ( ( PUNCT crl-14865 63 23 n=401 n=401 PROPN crl-14865 63 24 ) ) PUNCT crl-14865 63 25 ( ( PUNCT crl-14865 63 26 n n CCONJ crl-14865 63 27 = = X crl-14865 63 28 111 111 NUM crl-14865 63 29 ) ) PUNCT crl-14865 63 30 all all PRON crl-14865 63 31 searches search VERB crl-14865 63 32 215 215 NUM crl-14865 63 33 ( ( PUNCT crl-14865 63 34 54 54 NUM crl-14865 63 35 % % NOUN crl-14865 63 36 ) ) PUNCT crl-14865 63 37 71 71 NUM crl-14865 63 38 ( ( PUNCT crl-14865 63 39 64 64 NUM crl-14865 63 40 % % NOUN crl-14865 63 41 ) ) PUNCT crl-14865 63 42 known know VERB crl-14865 63 43 - - PUNCT crl-14865 63 44 item item NOUN crl-14865 63 45 searches search NOUN crl-14865 63 46 107 107 NUM crl-14865 63 47 ( ( PUNCT crl-14865 63 48 50 50 NUM crl-14865 63 49 % % NOUN crl-14865 63 50 ) ) PUNCT crl-14865 63 51 40 40 NUM crl-14865 63 52 ( ( PUNCT crl-14865 63 53 56 56 NUM crl-14865 63 54 % % NOUN crl-14865 63 55 ) ) PUNCT crl-14865 63 56 subject subject NOUN crl-14865 63 57 searches search NOUN crl-14865 63 58 108 108 NUM crl-14865 63 59 ( ( PUNCT crl-14865 63 60 50 50 NUM crl-14865 63 61 % % NOUN crl-14865 63 62 ) ) PUNCT crl-14865 63 63 31 31 NUM crl-14865 63 64 ( ( PUNCT crl-14865 63 65 44 44 NUM crl-14865 63 66 % % NOUN crl-14865 63 67 ) ) PUNCT crl-14865 63 68 analysis analysis NOUN crl-14865 63 69 of of ADP crl-14865 63 70 the the DET crl-14865 63 71 success success NOUN crl-14865 63 72 rates rate VERB crl-14865 63 73 the the DET crl-14865 63 74 overall overall ADJ crl-14865 63 75 success success NOUN crl-14865 63 76 rate rate NOUN crl-14865 63 77 for for ADP crl-14865 63 78 the the DET crl-14865 63 79 111 111 NUM crl-14865 63 80 usable usable ADJ crl-14865 63 81 searches search NOUN crl-14865 63 82 was be AUX crl-14865 63 83 64 64 NUM crl-14865 63 84 percent percent NOUN crl-14865 63 85 ( ( PUNCT crl-14865 63 86 see see VERB crl-14865 63 87 table table NOUN crl-14865 63 88 1 1 NUM crl-14865 63 89 ) ) PUNCT crl-14865 63 90 . . PUNCT crl-14865 64 1 although although SCONJ crl-14865 64 2 this this PRON crl-14865 64 3 represented represent VERB crl-14865 64 4 a a DET crl-14865 64 5 10 10 NUM crl-14865 64 6 percent percent NOUN crl-14865 64 7 improvement improvement NOUN crl-14865 64 8 over over ADP crl-14865 64 9 the the DET crl-14865 64 10 1986 1986 NUM crl-14865 64 11 success success NOUN crl-14865 64 12 rate rate NOUN crl-14865 64 13 of of ADP crl-14865 64 14 54 54 NUM crl-14865 64 15 percent percent NOUN crl-14865 64 16 , , PUNCT crl-14865 64 17 chi chi ADJ crl-14865 64 18 - - PUNCT crl-14865 64 19 square square ADJ crl-14865 64 20 tests test NOUN crl-14865 64 21 on on ADP crl-14865 64 22 the the DET crl-14865 64 23 failure failure NOUN crl-14865 64 24 of of ADP crl-14865 64 25 known know VERB crl-14865 64 26 - - PUNCT crl-14865 64 27 item item NOUN crl-14865 64 28 and and CCONJ crl-14865 64 29 subject subject NOUN crl-14865 64 30 searches search NOUN crl-14865 64 31 by by ADP crl-14865 64 32 study study NOUN crl-14865 64 33 and and CCONJ crl-14865 64 34 on on ADP crl-14865 64 35 the the DET crl-14865 64 36 comparison comparison NOUN crl-14865 64 37 of of ADP crl-14865 64 38 success success NOUN crl-14865 64 39 and and CCONJ crl-14865 64 40 failure failure NOUN crl-14865 64 41 by by ADP crl-14865 64 42 study study NOUN crl-14865 64 43 both both PRON crl-14865 64 44 indicated indicate VERB crl-14865 64 45 that that SCONJ crl-14865 64 46 the the DET crl-14865 64 47 improvement improvement NOUN crl-14865 64 48 was be AUX crl-14865 64 49 not not PART crl-14865 64 50 statistically statistically ADV crl-14865 64 51 significant significant ADJ crl-14865 64 52 at at ADP crl-14865 64 53 the the DET crl-14865 64 54 .05level .05level NOUN crl-14865 64 55 of of ADP crl-14865 64 56 confidence confidence NOUN crl-14865 64 57 . . PUNCT crl-14865 65 1 analysis analysis NOUN crl-14865 65 2 of of ADP crl-14865 65 3 search search NOUN crl-14865 65 4 failures failure NOUN crl-14865 65 5 as as SCONJ crl-14865 65 6 previously previously ADV crl-14865 65 7 noted note VERB crl-14865 65 8 , , PUNCT crl-14865 65 9 the the DET crl-14865 65 10 problems problem NOUN crl-14865 65 11 encountered encounter VERB crl-14865 65 12 by by ADP crl-14865 65 13 patrons patron NOUN crl-14865 65 14 resulting result VERB crl-14865 65 15 in in ADP crl-14865 65 16 their their PRON crl-14865 65 17 failure failure NOUN crl-14865 65 18 to to PART crl-14865 65 19 locate locate VERB crl-14865 65 20 the the DET crl-14865 65 21 books book NOUN crl-14865 65 22 they they PRON crl-14865 65 23 seek seek VERB crl-14865 65 24 can can AUX crl-14865 65 25 be be AUX crl-14865 65 26 divided divide VERB crl-14865 65 27 into into ADP crl-14865 65 28 six six NUM crl-14865 65 29 categories category NOUN crl-14865 65 30 for for ADP crl-14865 65 31 both both PRON crl-14865 65 32 subject subject ADJ crl-14865 65 33 and and CCONJ crl-14865 65 34 known know VERB crl-14865 65 35 - - PUNCT crl-14865 65 36 item item NOUN crl-14865 65 37 searches search NOUN crl-14865 65 38 . . PUNCT crl-14865 66 1 the the DET crl-14865 66 2 data datum NOUN crl-14865 66 3 shown show VERB crl-14865 66 4 in in ADP crl-14865 66 5 tables table NOUN crl-14865 66 6 2 2 NUM crl-14865 66 7 and and CCONJ crl-14865 66 8 3 3 NUM crl-14865 66 9 represent represent VERB crl-14865 66 10 these these DET crl-14865 66 11 error error NOUN crl-14865 66 12 categories category NOUN crl-14865 66 13 listed list VERB crl-14865 66 14 in in ADP crl-14865 66 15 the the DET crl-14865 66 16 order order NOUN crl-14865 66 17 in in ADP crl-14865 66 18 which which PRON crl-14865 66 19 patrons patron NOUN crl-14865 66 20 encounter encounter VERB crl-14865 66 21 them they PRON crl-14865 66 22 and and CCONJ crl-14865 66 23 illustrate illustrate VERB crl-14865 66 24 the the DET crl-14865 66 25 success success NOUN crl-14865 66 26 rate rate NOUN crl-14865 66 27 at at ADP crl-14865 66 28 each each DET crl-14865 66 29 step step NOUN crl-14865 66 30 of of ADP crl-14865 66 31 the the DET crl-14865 66 32 search search NOUN crl-14865 66 33 process process NOUN crl-14865 66 34 . . PUNCT crl-14865 67 1 known know VERB crl-14865 67 2 - - PUNCT crl-14865 67 3 item item NOUN crl-14865 67 4 search search NOUN crl-14865 67 5 failures failure NOUN crl-14865 67 6 . . PUNCT crl-14865 68 1 the the DET crl-14865 68 2 data datum NOUN crl-14865 68 3 in in ADP crl-14865 68 4 table table NOUN crl-14865 68 5 2 2 NUM crl-14865 68 6 show show VERB crl-14865 68 7 that that SCONJ crl-14865 68 8 two two NUM crl-14865 68 9 of of ADP crl-14865 68 10 the the DET crl-14865 68 11 61 61 NUM crl-14865 68 12 patrons patron NOUN crl-14865 68 13 conducting conduct VERB crl-14865 68 14 a a DET crl-14865 68 15 known know VERB crl-14865 68 16 - - PUNCT crl-14865 68 17 item item NOUN crl-14865 68 18 search search NOUN crl-14865 68 19 had have VERB crl-14865 68 20 erroneous erroneous ADJ crl-14865 68 21 bibliographic bibliographic ADJ crl-14865 68 22 citations citation NOUN crl-14865 68 23 . . PUNCT crl-14865 69 1 of of ADP crl-14865 69 2 the the DET crl-14865 69 3 59 59 NUM crl-14865 69 4 persons person NOUN crl-14865 69 5 who who PRON crl-14865 69 6 had have AUX crl-14865 69 7 correct correct ADJ crl-14865 69 8 bibliographic bibliographic ADJ crl-14865 69 9 information information NOUN crl-14865 69 10 , , PUNCT crl-14865 69 11 4 4 NUM crl-14865 69 12 were be AUX crl-14865 69 13 searching search VERB crl-14865 69 14 for for ADP crl-14865 69 15 titles title NOUN crl-14865 69 16 the the DET crl-14865 69 17 library library NOUN crl-14865 69 18 had have AUX crl-14865 69 19 not not PART crl-14865 69 20 purchased purchase VERB crl-14865 69 21 for for ADP crl-14865 69 22 the the DET crl-14865 69 23 collection collection NOUN crl-14865 69 24 . . PUNCT crl-14865 70 1 of of ADP crl-14865 70 2 the the DET crl-14865 70 3 55 55 NUM crl-14865 70 4 who who PRON crl-14865 70 5 had have VERB crl-14865 70 6 accurate accurate ADJ crl-14865 70 7 citations citation NOUN crl-14865 70 8 and and CCONJ crl-14865 70 9 were be AUX crl-14865 70 10 looking look VERB crl-14865 70 11 for for ADP crl-14865 70 12 books book NOUN crl-14865 70 13 the the DET crl-14865 70 14 library library NOUN crl-14865 70 15 owned own VERB crl-14865 70 16 , , PUNCT crl-14865 70 17 one one PRON crl-14865 70 18 was be AUX crl-14865 70 19 unable unable ADJ crl-14865 70 20 to to PART crl-14865 70 21 use use VERB crl-14865 70 22 the the DET crl-14865 70 23 card card NOUN crl-14865 70 24 catalog catalog NOUN crl-14865 70 25 correctly correctly ADV crl-14865 70 26 , , PUNCT crl-14865 70 27 that that ADV crl-14865 70 28 is is ADV crl-14865 70 29 , , PUNCT crl-14865 70 30 to to PART crl-14865 70 31 locate locate VERB crl-14865 70 32 the the DET crl-14865 70 33 appropriate appropriate ADJ crl-14865 70 34 card card NOUN crl-14865 70 35 and and CCONJ crl-14865 70 36 identify identify VERB crl-14865 70 37 information information NOUN crl-14865 70 38 necessary necessary ADJ crl-14865 70 39 to to PART crl-14865 70 40 find find VERB crl-14865 70 41 the the DET crl-14865 70 42 book book NOUN crl-14865 70 43 . . PUNCT crl-14865 71 1 another another DET crl-14865 71 2 patron patron NOUN crl-14865 71 3 at at ADP crl-14865 71 4 the the DET crl-14865 71 5 next next ADJ crl-14865 71 6 step step NOUN crl-14865 71 7 failed fail VERB crl-14865 71 8 to to PART crl-14865 71 9 find find VERB crl-14865 71 10 the the DET crl-14865 71 11 book book NOUN crl-14865 71 12 because because SCONJ crl-14865 71 13 it it PRON crl-14865 71 14 was be AUX crl-14865 71 15 in in ADP crl-14865 71 16 circulation circulation NOUN crl-14865 71 17 . . PUNCT crl-14865 72 1 at at ADP crl-14865 72 2 this this DET crl-14865 72 3 point point NOUN crl-14865 72 4 53 53 NUM crl-14865 72 5 people people NOUN crl-14865 72 6 were be AUX crl-14865 72 7 looking look VERB crl-14865 72 8 for for ADP crl-14865 72 9 titles title NOUN crl-14865 72 10 that that PRON crl-14865 72 11 ostenjanuary ostenjanuary VERB crl-14865 72 12 1994 1994 NUM crl-14865 72 13 sibly sibly ADV crl-14865 72 14 should should AUX crl-14865 72 15 have have AUX crl-14865 72 16 been be AUX crl-14865 72 17 on on ADP crl-14865 72 18 the the DET crl-14865 72 19 shelves shelf NOUN crl-14865 72 20 . . PUNCT crl-14865 73 1 seven seven NUM crl-14865 73 2 of of ADP crl-14865 73 3 these these PRON crl-14865 73 4 were be AUX crl-14865 73 5 unsuccessful unsuccessful ADJ crl-14865 73 6 because because SCONJ crl-14865 73 7 of of ADP crl-14865 73 8 some some DET crl-14865 73 9 library library NOUN crl-14865 73 10 malfunction malfunction NOUN crl-14865 73 11 - - PUNCT crl-14865 73 12 that that PRON crl-14865 73 13 is is ADV crl-14865 73 14 , , PUNCT crl-14865 73 15 the the DET crl-14865 73 16 books book NOUN crl-14865 73 17 were be AUX crl-14865 73 18 not not PART crl-14865 73 19 in in ADP crl-14865 73 20 their their PRON crl-14865 73 21 expected expect VERB crl-14865 73 22 location location NOUN crl-14865 73 23 . . PUNCT crl-14865 74 1 another another DET crl-14865 74 2 6 6 NUM crl-14865 74 3 were be AUX crl-14865 74 4 unable unable ADJ crl-14865 74 5 to to PART crl-14865 74 6 retrieve retrieve VERB crl-14865 74 7 a a DET crl-14865 74 8 volume volume NOUN crl-14865 74 9 shelved shelve VERB crl-14865 74 10 in in ADP crl-14865 74 11 the the DET crl-14865 74 12 correct correct ADJ crl-14865 74 13 location location NOUN crl-14865 74 14 . . PUNCT crl-14865 75 1 the the DET crl-14865 75 2 total total ADJ crl-14865 75 3 error error NOUN crl-14865 75 4 rate rate NOUN crl-14865 75 5 was be AUX crl-14865 75 6 34 34 NUM crl-14865 75 7 percent percent NOUN crl-14865 75 8 . . PUNCT crl-14865 76 1 placing place VERB crl-14865 76 2 these these DET crl-14865 76 3 errors error NOUN crl-14865 76 4 in in ADP crl-14865 76 5 order order NOUN crl-14865 76 6 of of ADP crl-14865 76 7 relative relative ADJ crl-14865 76 8 negative negative ADJ crl-14865 76 9 impact impact NOUN crl-14865 76 10 on on ADP crl-14865 76 11 the the DET crl-14865 76 12 search search NOUN crl-14865 76 13 process process NOUN crl-14865 76 14 , , PUNCT crl-14865 76 15 it it PRON crl-14865 76 16 is be AUX crl-14865 76 17 possible possible ADJ crl-14865 76 18 to to PART crl-14865 76 19 assess assess VERB crl-14865 76 20 the the DET crl-14865 76 21 greatest great ADJ crl-14865 76 22 needs need NOUN crl-14865 76 23 for for ADP crl-14865 76 24 future future ADJ crl-14865 76 25 library library NOUN crl-14865 76 26 planning planning NOUN crl-14865 76 27 . . PUNCT crl-14865 77 1 the the DET crl-14865 77 2 success success NOUN crl-14865 77 3 rates rate NOUN crl-14865 77 4 of of ADP crl-14865 77 5 87 87 NUM crl-14865 77 6 percent percent NOUN crl-14865 77 7 at at ADP crl-14865 77 8 both both CCONJ crl-14865 77 9 the the DET crl-14865 77 10 library library NOUN crl-14865 77 11 malfunction malfunction NOUN crl-14865 77 12 and and CCONJ crl-14865 77 13 retrieval retrieval NOUN crl-14865 77 14 error error NOUN crl-14865 77 15 stages stage NOUN crl-14865 77 16 of of ADP crl-14865 77 17 a a DET crl-14865 77 18 patron patron NOUN crl-14865 77 19 's 's PART crl-14865 77 20 search search NOUN crl-14865 77 21 were be AUX crl-14865 77 22 of of ADP crl-14865 77 23 primary primary ADJ crl-14865 77 24 concern concern NOUN crl-14865 77 25 . . PUNCT crl-14865 78 1 they they PRON crl-14865 78 2 were be AUX crl-14865 78 3 followed follow VERB crl-14865 78 4 by by ADP crl-14865 78 5 selection selection NOUN crl-14865 78 6 , , PUNCT crl-14865 78 7 table2 table2 NOUN crl-14865 78 8 known know VERB crl-14865 78 9 - - PUNCT crl-14865 78 10 item item NOUN crl-14865 78 11 search search NOUN crl-14865 78 12 performance performance NOUN crl-14865 78 13 by by ADP crl-14865 78 14 type type NOUN crl-14865 78 15 of of ADP crl-14865 78 16 error error NOUN crl-14865 78 17 and and CCONJ crl-14865 78 18 success success NOUN crl-14865 78 19 ratio ratio NOUN crl-14865 79 1 no no NOUN crl-14865 79 2 . . NOUN crl-14865 79 3 total total NOUN crl-14865 79 4 of of ADP crl-14865 79 5 patrons patron NOUN crl-14865 79 6 type type NOUN crl-14865 79 7 of of ADP crl-14865 79 8 error error NOUN crl-14865 79 9 errors error NOUN crl-14865 79 10 searching search VERB crl-14865 79 11 bibliographic bibliographic ADJ crl-14865 79 12 2 2 NUM crl-14865 79 13 61 61 NUM crl-14865 79 14 selection selection NOUN crl-14865 79 15 4 4 NUM crl-14865 79 16 59 59 NUM crl-14865 79 17 catalog catalog NOUN crl-14865 79 18 use use NOUN crl-14865 79 19 1 1 NUM crl-14865 79 20 55 55 NUM crl-14865 79 21 circulation circulation NOUN crl-14865 79 22 54 54 NUM crl-14865 79 23 library library NOUN crl-14865 79 24 malfunction malfunction NOUN crl-14865 79 25 7 7 NUM crl-14865 79 26 53 53 NUM crl-14865 79 27 retrieval retrieval NOUN crl-14865 79 28 6 6 NUM crl-14865 79 29 46 46 NUM crl-14865 79 30 total total ADJ crl-14865 79 31 errors error NOUN crl-14865 79 32 : : PUNCT crl-14865 79 33 21 21 NUM crl-14865 79 34 . . PUNCT crl-14865 80 1 total total ADJ crl-14865 80 2 known know VERB crl-14865 80 3 - - PUNCT crl-14865 80 4 item item NOUN crl-14865 80 5 searches search NOUN crl-14865 80 6 : : PUNCT crl-14865 80 7 61 61 NUM crl-14865 80 8 . . X crl-14865 80 9 % % NOUN crl-14865 80 10 errors error NOUN crl-14865 80 11 : : PUNCT crl-14865 80 12 34 34 NUM crl-14865 80 13 % % NOUN crl-14865 80 14 . . PUNCT crl-14865 81 1 start start VERB crl-14865 81 2 success success NOUN crl-14865 81 3 ratio(% ratio(% NOUN crl-14865 81 4 ) ) PUNCT crl-14865 81 5 97 97 NUM crl-14865 81 6 93 93 NUM crl-14865 81 7 98 98 NUM crl-14865 81 8 98 98 NUM crl-14865 81 9 87 87 NUM crl-14865 81 10 87 87 NUM crl-14865 81 11 1 1 NUM crl-14865 81 12 - - PUNCT crl-14865 81 13 -----bibliographic -----bibliographic PUNCT crl-14865 81 14 error error NOUN crl-14865 81 15 97 97 NUM crl-14865 81 16 % % NOUN crl-14865 81 17 1 1 NUM crl-14865 81 18 - - PUNCT crl-14865 81 19 ----selection ----selection NOUN crl-14865 81 20 error error NOUN crl-14865 81 21 93 93 NUM crl-14865 81 22 % % NOUN crl-14865 81 23 1 1 NUM crl-14865 81 24 - - PUNCT crl-14865 81 25 -----catalog -----catalog NOUN crl-14865 81 26 use use NOUN crl-14865 81 27 error error NOUN crl-14865 81 28 98 98 NUM crl-14865 81 29 % % NOUN crl-14865 81 30 1 1 NUM crl-14865 81 31 - - PUNCT crl-14865 81 32 -----circulation -----circulation NOUN crl-14865 81 33 error error NOUN crl-14865 81 34 98 98 NUM crl-14865 81 35 % % NOUN crl-14865 81 36 1 1 NUM crl-14865 81 37 - - PUNCT crl-14865 81 38 ----library ----library NOUN crl-14865 81 39 malfunction malfunction NOUN crl-14865 81 40 87 87 NUM crl-14865 81 41 % % NOUN crl-14865 81 42 1 1 NUM crl-14865 81 43 - - PUNCT crl-14865 81 44 ----retrieval ----retrieval NOUN crl-14865 81 45 error error NOUN crl-14865 81 46 87 87 NUM crl-14865 81 47 % % NOUN crl-14865 81 48 success success NOUN crl-14865 81 49 bibliographic bibliographic NOUN crl-14865 81 50 , , PUNCT crl-14865 81 51 catalog catalog NOUN crl-14865 81 52 use use NOUN crl-14865 81 53 , , PUNCT crl-14865 81 54 and and CCONJ crl-14865 81 55 circulation circulation NOUN crl-14865 81 56 concerns concern NOUN crl-14865 81 57 . . PUNCT crl-14865 82 1 subject subject NOUN crl-14865 82 2 search search NOUN crl-14865 82 3 failures failure NOUN crl-14865 82 4 . . PUNCT crl-14865 83 1 table table NOUN crl-14865 83 2 3 3 NUM crl-14865 83 3 also also ADV crl-14865 83 4 lists list VERB crl-14865 83 5 subject subject NOUN crl-14865 83 6 search search NOUN crl-14865 83 7 errors error NOUN crl-14865 83 8 in in ADP crl-14865 83 9 the the DET crl-14865 83 10 order order NOUN crl-14865 83 11 the the DET crl-14865 83 12 patron patron NOUN crl-14865 83 13 encountered encounter VERB crl-14865 83 14 them they PRON crl-14865 83 15 . . PUNCT crl-14865 84 1 one one NUM crl-14865 84 2 patron patron NOUN crl-14865 84 3 of of ADP crl-14865 84 4 the the DET crl-14865 84 5 50 50 NUM crl-14865 84 6 conducting conducting NOUN crl-14865 84 7 subject subject NOUN crl-14865 84 8 searches search NOUN crl-14865 84 9 was be AUX crl-14865 84 10 either either CCONJ crl-14865 84 11 seeking seek VERB crl-14865 84 12 a a DET crl-14865 84 13 subject subject NOUN crl-14865 84 14 for for ADP crl-14865 84 15 which which PRON crl-14865 84 16 the the DET crl-14865 84 17 library library NOUN crl-14865 84 18 had have AUX crl-14865 84 19 purchased purchase VERB crl-14865 84 20 no no DET crl-14865 84 21 titles title NOUN crl-14865 84 22 or or CCONJ crl-14865 84 23 was be AUX crl-14865 84 24 unable unable ADJ crl-14865 84 25 to to PART crl-14865 84 26 select select VERB crl-14865 84 27 subject subject ADJ crl-14865 84 28 terms term NOUN crl-14865 84 29 that that PRON crl-14865 84 30 matched match VERB crl-14865 84 31 his his PRON crl-14865 84 32 or or CCONJ crl-14865 84 33 her her PRON crl-14865 84 34 need need NOUN crl-14865 84 35 . . PUNCT crl-14865 85 1 of of ADP crl-14865 85 2 the the DET crl-14865 85 3 49 49 NUM crl-14865 85 4 persons person NOUN crl-14865 85 5 remaining remain VERB crl-14865 85 6 , , PUNCT crl-14865 85 7 2 2 NUM crl-14865 85 8 had have VERB crl-14865 85 9 difficulty difficulty NOUN crl-14865 85 10 in in ADP crl-14865 85 11 using use VERB crl-14865 85 12 the the DET crl-14865 85 13 card card NOUN crl-14865 85 14 catalog catalog NOUN crl-14865 85 15 . . PUNCT crl-14865 86 1 either either CCONJ crl-14865 86 2 they they PRON crl-14865 86 3 could could AUX crl-14865 86 4 not not PART crl-14865 86 5 correctly correctly ADV crl-14865 86 6 identify identify VERB crl-14865 86 7 the the DET crl-14865 86 8 call call NOUN crl-14865 86 9 number number NOUN crl-14865 86 10 or or CCONJ crl-14865 86 11 they they PRON crl-14865 86 12 left leave VERB crl-14865 86 13 out out ADP crl-14865 86 14 the the DET crl-14865 86 15 location location NOUN crl-14865 86 16 symbol symbol NOUN crl-14865 86 17 such such ADJ crl-14865 86 18 as as ADP crl-14865 86 19 " " PUNCT crl-14865 86 20 ref ref ADJ crl-14865 86 21 . . PUNCT crl-14865 86 22 " " PUNCT crl-14865 87 1 forty forty NUM crl-14865 87 2 - - PUNCT crl-14865 87 3 seven seven NUM crl-14865 87 4 patrons patron NOUN crl-14865 87 5 successfully successfully ADV crl-14865 87 6 reached reach VERB crl-14865 87 7 this this DET crl-14865 87 8 point point NOUN crl-14865 87 9 , , PUNCT crl-14865 87 10 but but CCONJ crl-14865 87 11 3 3 NUM crl-14865 87 12 of of ADP crl-14865 87 13 these these PRON crl-14865 87 14 were be AUX crl-14865 87 15 looking look VERB crl-14865 87 16 for for ADP crl-14865 87 17 titles title NOUN crl-14865 87 18 that that PRON crl-14865 87 19 were be AUX crl-14865 87 20 in in ADP crl-14865 87 21 circulation circulation NOUN crl-14865 87 22 and and CCONJ crl-14865 87 23 therefore therefore ADV crl-14865 87 24 not not PART crl-14865 87 25 accessible accessible ADJ crl-14865 87 26 . . PUNCT crl-14865 88 1 three three NUM crl-14865 88 2 patable3 patable3 PROPN crl-14865 88 3 subject subject NOUN crl-14865 88 4 search search NOUN crl-14865 88 5 performance performance NOUN crl-14865 88 6 by by ADP crl-14865 88 7 type type NOUN crl-14865 88 8 of of ADP crl-14865 88 9 error error NOUN crl-14865 88 10 and and CCONJ crl-14865 88 11 success success NOUN crl-14865 88 12 ratio ratio NOUN crl-14865 89 1 no no INTJ crl-14865 89 2 . . NOUN crl-14865 89 3 of of ADP crl-14865 89 4 tyee tyee NOUN crl-14865 89 5 of of ADP crl-14865 89 6 error error NOUN crl-14865 89 7 errors error NOUN crl-14865 89 8 matching match VERB crl-14865 89 9 and and CCONJ crl-14865 89 10 selection selection NOUN crl-14865 89 11 catalog catalog NOUN crl-14865 89 12 use use NOUN crl-14865 89 13 2 2 NUM crl-14865 89 14 circulation circulation NOUN crl-14865 89 15 3 3 NUM crl-14865 89 16 library library NOUN crl-14865 89 17 malfunction malfunction NOUN crl-14865 89 18 3 3 NUM crl-14865 89 19 retrieval retrieval NOUN crl-14865 89 20 8 8 NUM crl-14865 89 21 appropriateness appropriateness NOUN crl-14865 89 22 2 2 NUM crl-14865 89 23 total total ADJ crl-14865 89 24 errors error NOUN crl-14865 89 25 : : PUNCT crl-14865 89 26 19 19 NUM crl-14865 89 27 . . X crl-14865 89 28 total total ADJ crl-14865 89 29 subject subject NOUN crl-14865 89 30 searches search NOUN crl-14865 89 31 : : PUNCT crl-14865 90 1 50 50 NUM crl-14865 90 2 . . PUNCT crl-14865 90 3 % % NOUN crl-14865 90 4 errors error NOUN crl-14865 90 5 : : PUNCT crl-14865 90 6 38 38 NUM crl-14865 90 7 % % NOUN crl-14865 90 8 . . PUNCT crl-14865 91 1 start start VERB crl-14865 91 2 total total ADJ crl-14865 91 3 patrons patron NOUN crl-14865 91 4 success success NOUN crl-14865 91 5 searching search VERB crl-14865 91 6 ratio(% ratio(% NOUN crl-14865 91 7 ) ) PUNCT crl-14865 91 8 50 50 NUM crl-14865 91 9 98 98 NUM crl-14865 91 10 49 49 NUM crl-14865 91 11 96 96 NUM crl-14865 91 12 47 47 NUM crl-14865 91 13 94 94 NUM crl-14865 91 14 44 44 NUM crl-14865 91 15 93 93 NUM crl-14865 91 16 41 41 NUM crl-14865 91 17 81 81 NUM crl-14865 91 18 33 33 NUM crl-14865 91 19 94 94 NUM crl-14865 91 20 1 1 NUM crl-14865 91 21 - - PUNCT crl-14865 91 22 ------matched ------matched ADJ crl-14865 91 23 query query NOUN crl-14865 91 24 98 98 NUM crl-14865 91 25 % % NOUN crl-14865 91 26 error error NOUN crl-14865 91 27 1 1 NUM crl-14865 91 28 - - PUNCT crl-14865 91 29 ------catalog ------catalog NOUN crl-14865 91 30 use use NOUN crl-14865 91 31 error error NOUN crl-14865 91 32 96 96 NUM crl-14865 91 33 % % NOUN crl-14865 91 34 1 1 NUM crl-14865 91 35 - - PUNCT crl-14865 91 36 ------circulation ------circulation NOUN crl-14865 91 37 error error NOUN crl-14865 91 38 94 94 NUM crl-14865 91 39 % % NOUN crl-14865 91 40 1 1 NUM crl-14865 91 41 - - SYM crl-14865 91 42 -----library -----library SYM crl-14865 91 43 93 93 NUM crl-14865 91 44 % % NOUN crl-14865 91 45 malfunction malfunction NOUN crl-14865 91 46 1 1 NUM crl-14865 91 47 - - NUM crl-14865 91 48 -----retrieval -----retrieval PUNCT crl-14865 91 49 error error NOUN crl-14865 91 50 81 81 NUM crl-14865 91 51 % % NOUN crl-14865 91 52 1 1 NUM crl-14865 91 53 - - PUNCT crl-14865 91 54 -----appropriate -----appropriate NOUN crl-14865 91 55 title title NOUN crl-14865 91 56 94 94 NUM crl-14865 91 57 % % NOUN crl-14865 91 58 success success NOUN crl-14865 91 59 error error NOUN crl-14865 91 60 book book NOUN crl-14865 91 61 availability availability NOUN crl-14865 91 62 51 51 NUM crl-14865 91 63 trons tron NOUN crl-14865 91 64 of of ADP crl-14865 91 65 the the DET crl-14865 91 66 44 44 NUM crl-14865 91 67 remaining remain VERB crl-14865 91 68 were be AUX crl-14865 91 69 unable unable ADJ crl-14865 91 70 to to PART crl-14865 91 71 locate locate VERB crl-14865 91 72 their their PRON crl-14865 91 73 books book NOUN crl-14865 91 74 because because SCONJ crl-14865 91 75 of of ADP crl-14865 91 76 a a DET crl-14865 91 77 shortcoming shortcoming NOUN crl-14865 91 78 in in ADP crl-14865 91 79 the the DET crl-14865 91 80 policies policy NOUN crl-14865 91 81 or or CCONJ crl-14865 91 82 procedures procedure NOUN crl-14865 91 83 of of ADP crl-14865 91 84 the the DET crl-14865 91 85 library library NOUN crl-14865 91 86 that that PRON crl-14865 91 87 caused cause VERB crl-14865 91 88 the the DET crl-14865 91 89 book book NOUN crl-14865 91 90 to to PART crl-14865 91 91 be be AUX crl-14865 91 92 unavailable unavailable ADJ crl-14865 91 93 . . PUNCT crl-14865 92 1 examples example NOUN crl-14865 92 2 of of ADP crl-14865 92 3 library library NOUN crl-14865 92 4 malfunctions malfunction NOUN crl-14865 92 5 include include VERB crl-14865 92 6 missing miss VERB crl-14865 92 7 books book NOUN crl-14865 92 8 , , PUNCT crl-14865 92 9 volumes volume NOUN crl-14865 92 10 waiting wait VERB crl-14865 92 11 to to PART crl-14865 92 12 be be AUX crl-14865 92 13 shelved shelve VERB crl-14865 92 14 , , PUNCT crl-14865 92 15 or or CCONJ crl-14865 92 16 books book NOUN crl-14865 92 17 awaiting await VERB crl-14865 92 18 cataloging cataloging NOUN crl-14865 92 19 or or CCONJ crl-14865 92 20 repair repair NOUN crl-14865 92 21 . . PUNCT crl-14865 93 1 forty forty NUM crl-14865 93 2 - - PUNCT crl-14865 93 3 one one NUM crl-14865 93 4 patrons patron NOUN crl-14865 93 5 successfully successfully ADV crl-14865 93 6 negotiated negotiate VERB crl-14865 93 7 these these DET crl-14865 93 8 problem problem NOUN crl-14865 93 9 categories category NOUN crl-14865 93 10 , , PUNCT crl-14865 93 11 but but CCONJ crl-14865 93 12 8 8 NUM crl-14865 93 13 more more ADJ crl-14865 93 14 errors error NOUN crl-14865 93 15 occurred occur VERB crl-14865 93 16 because because SCONJ crl-14865 93 17 patrons patron NOUN crl-14865 93 18 could could AUX crl-14865 93 19 not not PART crl-14865 93 20 find find VERB crl-14865 93 21 books book NOUN crl-14865 93 22 correctly correctly ADV crl-14865 93 23 shelved shelve VERB crl-14865 93 24 in in ADP crl-14865 93 25 the the DET crl-14865 93 26 stacks stack NOUN crl-14865 93 27 . . PUNCT crl-14865 94 1 two two NUM crl-14865 94 2 patrons patron NOUN crl-14865 94 3 encountered encounter VERB crl-14865 94 4 the the DET crl-14865 94 5 sixth sixth ADJ crl-14865 94 6 type type NOUN crl-14865 94 7 of of ADP crl-14865 94 8 error error NOUN crl-14865 94 9 , , PUNCT crl-14865 94 10 appropriateness appropriateness NOUN crl-14865 94 11 . . PUNCT crl-14865 95 1 these these DET crl-14865 95 2 patrons patron NOUN crl-14865 95 3 found find VERB crl-14865 95 4 books book NOUN crl-14865 95 5 on on ADP crl-14865 95 6 the the DET crl-14865 95 7 shelf shelf NOUN crl-14865 95 8 but but CCONJ crl-14865 95 9 decided decide VERB crl-14865 95 10 that that SCONJ crl-14865 95 11 they they PRON crl-14865 95 12 were be AUX crl-14865 95 13 inappropriate inappropriate ADJ crl-14865 95 14 for for ADP crl-14865 95 15 their their PRON crl-14865 95 16 needs need NOUN crl-14865 95 17 . . PUNCT crl-14865 96 1 thus thus ADV crl-14865 96 2 , , PUNCT crl-14865 96 3 only only ADV crl-14865 96 4 31 31 NUM crl-14865 96 5 patrons patron NOUN crl-14865 96 6 performing perform VERB crl-14865 96 7 subject subject NOUN crl-14865 96 8 searches search NOUN crl-14865 96 9 located locate VERB crl-14865 96 10 books book NOUN crl-14865 96 11 appropriate appropriate ADJ crl-14865 96 12 to to ADP crl-14865 96 13 their their PRON crl-14865 96 14 needs need NOUN crl-14865 96 15 . . PUNCT crl-14865 97 1 nineteen nineteen NUM crl-14865 97 2 were be AUX crl-14865 97 3 unsuccessful unsuccessful ADJ crl-14865 97 4 , , PUNCT crl-14865 97 5 resulting result VERB crl-14865 97 6 in in ADP crl-14865 97 7 a a DET crl-14865 97 8 failure failure NOUN crl-14865 97 9 rate rate NOUN crl-14865 97 10 of of ADP crl-14865 97 11 38 38 NUM crl-14865 97 12 percent percent NOUN crl-14865 97 13 . . PUNCT crl-14865 98 1 again again ADV crl-14865 98 2 , , PUNCT crl-14865 98 3 it it PRON crl-14865 98 4 is be AUX crl-14865 98 5 possible possible ADJ crl-14865 98 6 to to PART crl-14865 98 7 place place VERB crl-14865 98 8 the the DET crl-14865 98 9 patron patron NOUN crl-14865 98 10 errors error NOUN crl-14865 98 11 in in ADP crl-14865 98 12 order order NOUN crl-14865 98 13 of of ADP crl-14865 98 14 their their PRON crl-14865 98 15 negative negative ADJ crl-14865 98 16 impact impact NOUN crl-14865 98 17 on on ADP crl-14865 98 18 the the DET crl-14865 98 19 search search NOUN crl-14865 98 20 process process NOUN crl-14865 98 21 . . PUNCT crl-14865 99 1 this this DET crl-14865 99 2 order order NOUN crl-14865 99 3 is be AUX crl-14865 99 4 retrieval retrieval NOUN crl-14865 99 5 error error NOUN crl-14865 99 6 followed follow VERB crl-14865 99 7 by by ADP crl-14865 99 8 library library NOUN crl-14865 99 9 malfunction malfunction NOUN crl-14865 99 10 , , PUNCT crl-14865 99 11 appropriateness appropriateness NOUN crl-14865 99 12 and and CCONJ crl-14865 99 13 circulation circulation NOUN crl-14865 99 14 , , PUNCT crl-14865 99 15 catalog catalog NOUN crl-14865 99 16 use use NOUN crl-14865 99 17 , , PUNCT crl-14865 99 18 and and CCONJ crl-14865 99 19 matching matching NOUN crl-14865 99 20 and and CCONJ crl-14865 99 21 selection selection NOUN crl-14865 99 22 errors error NOUN crl-14865 99 23 . . PUNCT crl-14865 100 1 library library NOUN crl-14865 100 2 errors error NOUN crl-14865 100 3 . . PUNCT crl-14865 101 1 the the DET crl-14865 101 2 data datum NOUN crl-14865 101 3 in in ADP crl-14865 101 4 this this DET crl-14865 101 5 study study NOUN crl-14865 101 6 were be AUX crl-14865 101 7 further far ADV crl-14865 101 8 examined examine VERB crl-14865 101 9 to to PART crl-14865 101 10 evaluate evaluate VERB crl-14865 101 11 the the DET crl-14865 101 12 origin origin NOUN crl-14865 101 13 of of ADP crl-14865 101 14 the the DET crl-14865 101 15 failures failure NOUN crl-14865 101 16 . . PUNCT crl-14865 102 1 forty forty NUM crl-14865 102 2 - - PUNCT crl-14865 102 3 seven seven NUM crl-14865 102 4 percent percent NOUN crl-14865 102 5 of of ADP crl-14865 102 6 the the DET crl-14865 102 7 search search NOUN crl-14865 102 8 failures failure NOUN crl-14865 102 9 could could AUX crl-14865 102 10 be be AUX crl-14865 102 11 table4 table4 NOUN crl-14865 102 12 origins origin NOUN crl-14865 102 13 of of ADP crl-14865 102 14 library library NOUN crl-14865 102 15 and and CCONJ crl-14865 102 16 patron patron NOUN crl-14865 102 17 errors error NOUN crl-14865 102 18 errors error NOUN crl-14865 102 19 orig!n orig!n ADJ crl-14865 102 20 of of ADP crl-14865 102 21 error error NOUN crl-14865 103 1 no no NOUN crl-14865 103 2 . . PUNCT crl-14865 104 1 % % PROPN crl-14865 104 2 library library NOUN crl-14865 104 3 errors error NOUN crl-14865 104 4 malfunction malfunction NOUN crl-14865 104 5 10 10 NUM crl-14865 104 6 ( ( PUNCT crl-14865 104 7 56 56 NUM crl-14865 104 8 ) ) PUNCT crl-14865 104 9 circulation circulation NOUN crl-14865 104 10 4 4 NUM crl-14865 104 11 ( ( PUNCT crl-14865 104 12 22 22 NUM crl-14865 104 13 ) ) PUNCT crl-14865 104 14 selection selection NOUN crl-14865 104 15 4 4 NUM crl-14865 104 16 ( ( PUNCT crl-14865 104 17 22 22 NUM crl-14865 104 18 ) ) PUNCT crl-14865 104 19 total total ADJ crl-14865 104 20 18 18 NUM crl-14865 104 21 ( ( PUNCT crl-14865 104 22 100 100 NUM crl-14865 104 23 ) ) PUNCT crl-14865 104 24 . . PUNCT crl-14865 105 1 patron patron NOUN crl-14865 105 2 errors error NOUN crl-14865 105 3 retrieval retrieval NOUN crl-14865 105 4 14 14 NUM crl-14865 105 5 ( ( PUNCT crl-14865 105 6 70 70 NUM crl-14865 105 7 ) ) PUNCT crl-14865 105 8 matching matching NOUN crl-14865 105 9 and and CCONJ crl-14865 105 10 catalog catalog NOUN crl-14865 105 11 use use NOUN crl-14865 105 12 4 4 NUM crl-14865 105 13 ( ( PUNCT crl-14865 105 14 20 20 NUM crl-14865 105 15 ) ) PUNCT crl-14865 105 16 bibliographic bibliographic ADJ crl-14865 105 17 2 2 NUM crl-14865 105 18 ( ( PUNCT crl-14865 105 19 10 10 NUM crl-14865 105 20 ) ) PUNCT crl-14865 105 21 total total ADJ crl-14865 105 22 20 20 NUM crl-14865 105 23 ( ( PUNCT crl-14865 105 24 100)+ 100)+ NUM crl-14865 105 25 , , PUNCT crl-14865 105 26 . . PUNCT crl-14865 106 1 these these DET crl-14865 106 2 18library 18library PROPN crl-14865 106 3 errors error NOUN crl-14865 106 4 represent represent VERB crl-14865 106 5 47 47 NUM crl-14865 106 6 % % NOUN crl-14865 106 7 of of ADP crl-14865 106 8 all all DET crl-14865 106 9 search search NOUN crl-14865 106 10 errors error NOUN crl-14865 106 11 excluding exclude VERB crl-14865 106 12 those those PRON crl-14865 106 13 classified classify VERB crl-14865 106 14 as as ADP crl-14865 106 15 approriateness approriateness ADJ crl-14865 106 16 errors error NOUN crl-14865 106 17 . . PUNCT crl-14865 107 1 t t X crl-14865 107 2 these these DET crl-14865 107 3 20 20 NUM crl-14865 107 4 patron patron NOUN crl-14865 107 5 errors error NOUN crl-14865 107 6 represent represent VERB crl-14865 107 7 53 53 NUM crl-14865 107 8 % % NOUN crl-14865 107 9 of of ADP crl-14865 107 10 all all DET crl-14865 107 11 search search NOUN crl-14865 107 12 errors error NOUN crl-14865 107 13 excluding exclude VERB crl-14865 107 14 those those PRON crl-14865 107 15 classified classify VERB crl-14865 107 16 as as ADP crl-14865 107 17 appropriateness appropriateness NOUN crl-14865 107 18 errors error NOUN crl-14865 107 19 . . PUNCT crl-14865 108 1 52 52 NUM crl-14865 108 2 college college PROPN crl-14865 108 3 & & CCONJ crl-14865 108 4 research research PROPN crl-14865 108 5 libraries library NOUN crl-14865 108 6 considered consider VERB crl-14865 108 7 library library NOUN crl-14865 108 8 errors error NOUN crl-14865 108 9 , , PUNCT crl-14865 108 10 or or CCONJ crl-14865 108 11 shortcomings shortcoming NOUN crl-14865 108 12 in in ADP crl-14865 108 13 library library NOUN crl-14865 108 14 routines routine NOUN crl-14865 108 15 . . PUNCT crl-14865 109 1 as as SCONJ crl-14865 109 2 table table NOUN crl-14865 109 3 4 4 NUM crl-14865 109 4 indicates indicate VERB crl-14865 109 5 , , PUNCT crl-14865 109 6 10 10 NUM crl-14865 109 7 patrons patron NOUN crl-14865 109 8 ( ( PUNCT crl-14865 109 9 56 56 NUM crl-14865 109 10 percent percent NOUN crl-14865 109 11 ) ) PUNCT crl-14865 109 12 failed fail VERB crl-14865 109 13 because because SCONJ crl-14865 109 14 they they PRON crl-14865 109 15 could could AUX crl-14865 109 16 not not PART crl-14865 109 17 locate locate VERB crl-14865 109 18 the the DET crl-14865 109 19 titles title NOUN crl-14865 109 20 sought seek VERB crl-14865 109 21 on on ADP crl-14865 109 22 the the DET crl-14865 109 23 shelves shelf NOUN crl-14865 109 24 or or CCONJ crl-14865 109 25 in in ADP crl-14865 109 26 the the DET crl-14865 109 27 circulation circulation NOUN crl-14865 109 28 records record NOUN crl-14865 109 29 . . PUNCT crl-14865 110 1 an an DET crl-14865 110 2 additional4 additional4 NOUN crl-14865 110 3 ( ( PUNCT crl-14865 110 4 22 22 NUM crl-14865 110 5 percent percent NOUN crl-14865 110 6 ) ) PUNCT crl-14865 110 7 sought seek VERB crl-14865 110 8 titles title NOUN crl-14865 110 9 that that PRON crl-14865 110 10 were be AUX crl-14865 110 11 already already ADV crl-14865 110 12 on on ADP crl-14865 110 13 loan loan NOUN crl-14865 110 14 . . PUNCT crl-14865 111 1 the the DET crl-14865 111 2 remaining remain VERB crl-14865 111 3 4 4 NUM crl-14865 111 4 ( ( PUNCT crl-14865 111 5 22 22 NUM crl-14865 111 6 percent percent NOUN crl-14865 111 7 ) ) PUNCT crl-14865 111 8 desired desire VERB crl-14865 111 9 titles title NOUN crl-14865 111 10 not not PART crl-14865 111 11 owned own VERB crl-14865 111 12 by by ADP crl-14865 111 13 the the DET crl-14865 111 14 library library NOUN crl-14865 111 15 . . PUNCT crl-14865 112 1 library library NOUN crl-14865 112 2 malfunction malfunction NOUN crl-14865 112 3 errors error NOUN crl-14865 112 4 . . PUNCT crl-14865 113 1 these these DET crl-14865 113 2 errors error NOUN crl-14865 113 3 constituted constitute VERB crl-14865 113 4 56 56 NUM crl-14865 113 5 percent percent NOUN crl-14865 113 6 of of ADP crl-14865 113 7 all all DET crl-14865 113 8 library library NOUN crl-14865 113 9 errors error NOUN crl-14865 113 10 . . PUNCT crl-14865 114 1 in in ADP crl-14865 114 2 more more ADJ crl-14865 114 3 than than ADP crl-14865 114 4 half half NOUN crl-14865 114 5 of of ADP crl-14865 114 6 these these DET crl-14865 114 7 cases case NOUN crl-14865 114 8 patrons patron NOUN crl-14865 114 9 consulted consult VERB crl-14865 114 10 the the DET crl-14865 114 11 card card NOUN crl-14865 114 12 catalog catalog NOUN crl-14865 114 13 and and CCONJ crl-14865 114 14 found find VERB crl-14865 114 15 titles title NOUN crl-14865 114 16 they they PRON crl-14865 114 17 determined determine VERB crl-14865 114 18 to to PART crl-14865 114 19 be be AUX crl-14865 114 20 useful useful ADJ crl-14865 114 21 but but CCONJ crl-14865 114 22 were be AUX crl-14865 114 23 unavailable unavailable ADJ crl-14865 114 24 . . PUNCT crl-14865 115 1 a a DET crl-14865 115 2 closer close ADJ crl-14865 115 3 look look NOUN crl-14865 115 4 at at ADP crl-14865 115 5 these these DET crl-14865 115 6 ten ten NUM crl-14865 115 7 errors error NOUN crl-14865 115 8 indica indica PROPN crl-14865 115 9 ted ted PROPN crl-14865 115 10 one one NUM crl-14865 115 11 was be AUX crl-14865 115 12 the the DET crl-14865 115 13 result result NOUN crl-14865 115 14 of of ADP crl-14865 115 15 a a DET crl-14865 115 16 book book NOUN crl-14865 115 17 being be AUX crl-14865 115 18 located locate VERB crl-14865 115 19 on on ADP crl-14865 115 20 a a DET crl-14865 115 21 sorting sort VERB crl-14865 115 22 shelf shelf NOUN crl-14865 115 23 , , PUNCT crl-14865 115 24 two two NUM crl-14865 115 25 were be AUX crl-14865 115 26 declared declare VERB crl-14865 115 27 lost lose VERB crl-14865 115 28 , , PUNCT crl-14865 115 29 and and CCONJ crl-14865 115 30 the the DET crl-14865 115 31 remaining remain VERB crl-14865 115 32 seven seven NUM crl-14865 115 33 were be AUX crl-14865 115 34 unable unable ADJ crl-14865 115 35 to to PART crl-14865 115 36 be be AUX crl-14865 115 37 located locate VERB crl-14865 115 38 by by ADP crl-14865 115 39 library library NOUN crl-14865 115 40 staff staff NOUN crl-14865 115 41 and and CCONJ crl-14865 115 42 were be AUX crl-14865 115 43 considered consider VERB crl-14865 115 44 lost lose VERB crl-14865 115 45 . . PUNCT crl-14865 116 1 these these DET crl-14865 116 2 seven seven NUM crl-14865 116 3 may may AUX crl-14865 116 4 have have AUX crl-14865 116 5 been be AUX crl-14865 116 6 unavailable unavailable ADJ crl-14865 116 7 for for ADP crl-14865 116 8 a a DET crl-14865 116 9 variety variety NOUN crl-14865 116 10 of of ADP crl-14865 116 11 reasons reason NOUN crl-14865 116 12 . . PUNCT crl-14865 117 1 for for ADP crl-14865 117 2 example example NOUN crl-14865 117 3 , , PUNCT crl-14865 117 4 they they PRON crl-14865 117 5 may may AUX crl-14865 117 6 have have AUX crl-14865 117 7 been be AUX crl-14865 117 8 stolen steal VERB crl-14865 117 9 , , PUNCT crl-14865 117 10 misshelved misshelved ADJ crl-14865 117 11 , , PUNCT crl-14865 117 12 or or CCONJ crl-14865 117 13 in in ADP crl-14865 117 14 staff staff NOUN crl-14865 117 15 offices office NOUN crl-14865 117 16 but but CCONJ crl-14865 117 17 not not PART crl-14865 117 18 checked check VERB crl-14865 117 19 out out ADP crl-14865 117 20 . . PUNCT crl-14865 118 1 circulation circulation NOUN crl-14865 118 2 errors error NOUN crl-14865 118 3 . . PUNCT crl-14865 119 1 four four NUM crl-14865 119 2 ( ( PUNCT crl-14865 119 3 22 22 NUM crl-14865 119 4 percent percent NOUN crl-14865 119 5 ) ) PUNCT crl-14865 119 6 of of ADP crl-14865 119 7 the the DET crl-14865 119 8 failures failure NOUN crl-14865 119 9 resulted result VERB crl-14865 119 10 from from ADP crl-14865 119 11 the the DET crl-14865 119 12 fact fact NOUN crl-14865 119 13 that that SCONJ crl-14865 119 14 titles title NOUN crl-14865 119 15 were be AUX crl-14865 119 16 already already ADV crl-14865 119 17 on on ADP crl-14865 119 18 loan loan NOUN crl-14865 119 19 when when SCONJ crl-14865 119 20 the the DET crl-14865 119 21 patron patron NOUN crl-14865 119 22 searched search VERB crl-14865 119 23 for for ADP crl-14865 119 24 them they PRON crl-14865 119 25 . . PUNCT crl-14865 120 1 selection selection NOUN crl-14865 120 2 errors error NOUN crl-14865 120 3 . . PUNCT crl-14865 121 1 four four NUM crl-14865 121 2 ( ( PUNCT crl-14865 121 3 22 22 NUM crl-14865 121 4 percent percent NOUN crl-14865 121 5 ) ) PUNCT crl-14865 121 6 of of ADP crl-14865 121 7 the the DET crl-14865 121 8 library library NOUN crl-14865 121 9 errors error NOUN crl-14865 121 10 were be AUX crl-14865 121 11 selection selection NOUN crl-14865 121 12 errors error NOUN crl-14865 121 13 . . PUNCT crl-14865 122 1 patrons patron NOUN crl-14865 122 2 were be AUX crl-14865 122 3 searching search VERB crl-14865 122 4 for for ADP crl-14865 122 5 specific specific ADJ crl-14865 122 6 titles title NOUN crl-14865 122 7 or or CCONJ crl-14865 122 8 books book NOUN crl-14865 122 9 by by ADP crl-14865 122 10 a a DET crl-14865 122 11 specific specific ADJ crl-14865 122 12 author author NOUN crl-14865 122 13 that that SCONJ crl-14865 122 14 the the DET crl-14865 122 15 library library NOUN crl-14865 122 16 did do AUX crl-14865 122 17 not not PART crl-14865 122 18 own own VERB crl-14865 122 19 . . PUNCT crl-14865 123 1 an an DET crl-14865 123 2 analysis analysis NOUN crl-14865 123 3 of of ADP crl-14865 123 4 these these DET crl-14865 123 5 titles title NOUN crl-14865 123 6 determined determine VERB crl-14865 123 7 the the DET crl-14865 123 8 extent extent NOUN crl-14865 123 9 to to PART crl-14865 123 10 which which PRON crl-14865 123 11 they they PRON crl-14865 123 12 were be AUX crl-14865 123 13 compatible compatible ADJ crl-14865 123 14 with with ADP crl-14865 123 15 the the DET crl-14865 123 16 collection collection NOUN crl-14865 123 17 development development NOUN crl-14865 123 18 goals goal NOUN crl-14865 123 19 of of ADP crl-14865 123 20 the the DET crl-14865 123 21 library library NOUN crl-14865 123 22 . . PUNCT crl-14865 124 1 one one NUM crl-14865 124 2 was be AUX crl-14865 124 3 clearly clearly ADV crl-14865 124 4 inappropriate inappropriate ADJ crl-14865 124 5 for for ADP crl-14865 124 6 the the DET crl-14865 124 7 collection collection NOUN crl-14865 124 8 , , PUNCT crl-14865 124 9 the the DET crl-14865 124 10 second second ADJ crl-14865 124 11 was be AUX crl-14865 124 12 a a DET crl-14865 124 13 textbook textbook NOUN crl-14865 124 14 considered consider VERB crl-14865 124 15 outside outside ADP crl-14865 124 16 the the DET crl-14865 124 17 usual usual ADJ crl-14865 124 18 collection collection NOUN crl-14865 124 19 criteria criterion NOUN crl-14865 124 20 , , PUNCT crl-14865 124 21 and and CCONJ crl-14865 124 22 the the DET crl-14865 124 23 third third ADJ crl-14865 124 24 had have AUX crl-14865 124 25 been be AUX crl-14865 124 26 purchased purchase VERB crl-14865 124 27 at at ADP crl-14865 124 28 the the DET crl-14865 124 29 time time NOUN crl-14865 124 30 of of ADP crl-14865 124 31 its its PRON crl-14865 124 32 publication publication NOUN crl-14865 124 33 but but CCONJ crl-14865 124 34 could could AUX crl-14865 124 35 not not PART crl-14865 124 36 be be AUX crl-14865 124 37 replaced replace VERB crl-14865 124 38 when when SCONJ crl-14865 124 39 it it PRON crl-14865 124 40 was be AUX crl-14865 124 41 lost lose VERB crl-14865 124 42 or or CCONJ crl-14865 124 43 stolen steal VERB crl-14865 124 44 . . PUNCT crl-14865 125 1 the the DET crl-14865 125 2 fourth fourth ADJ crl-14865 125 3 title title NOUN crl-14865 125 4 probably probably ADV crl-14865 125 5 should should AUX crl-14865 125 6 have have AUX crl-14865 125 7 been be AUX crl-14865 125 8 in in ADP crl-14865 125 9 the the DET crl-14865 125 10 collection collection NOUN crl-14865 125 11 at at ADP crl-14865 125 12 the the DET crl-14865 125 13 time time NOUN crl-14865 125 14 of of ADP crl-14865 125 15 this this DET crl-14865 125 16 study study NOUN crl-14865 125 17 . . PUNCT crl-14865 126 1 patron patron NOUN crl-14865 126 2 errors error NOUN crl-14865 126 3 . . PUNCT crl-14865 127 1 over over ADP crl-14865 127 2 half half DET crl-14865 127 3 the the DET crl-14865 127 4 search search NOUN crl-14865 127 5 failures failure NOUN crl-14865 127 6 were be AUX crl-14865 127 7 errors error NOUN crl-14865 127 8 committed commit VERB crl-14865 127 9 by by ADP crl-14865 127 10 the the DET crl-14865 127 11 patrons patron NOUN crl-14865 127 12 . . PUNCT crl-14865 128 1 of of ADP crl-14865 128 2 those those PRON crl-14865 128 3 thus thus ADV crl-14865 128 4 identified identify VERB crl-14865 128 5 , , PUNCT crl-14865 128 6 14 14 NUM crl-14865 128 7 ( ( PUNCT crl-14865 128 8 70 70 NUM crl-14865 128 9 percent percent NOUN crl-14865 128 10 ) ) PUNCT crl-14865 128 11 occurred occur VERB crl-14865 128 12 because because SCONJ crl-14865 128 13 patrons patron NOUN crl-14865 128 14 could could AUX crl-14865 128 15 not not PART crl-14865 128 16 locate locate VERB crl-14865 128 17 a a DET crl-14865 128 18 title title NOUN crl-14865 128 19 on on ADP crl-14865 128 20 the the DET crl-14865 128 21 shelf shelf NOUN crl-14865 128 22 when when SCONJ crl-14865 128 23 it it PRON crl-14865 128 24 was be AUX crl-14865 128 25 there there ADV crl-14865 128 26 . . PUNCT crl-14865 129 1 another another DET crl-14865 129 2 4 4 NUM crl-14865 129 3 ( ( PUNCT crl-14865 129 4 20 20 NUM crl-14865 129 5 percent percent NOUN crl-14865 129 6 ) ) PUNCT crl-14865 129 7 failed fail VERB crl-14865 129 8 either either CCONJ crl-14865 129 9 to to PART crl-14865 129 10 use use VERB crl-14865 129 11 the the DET crl-14865 129 12 card card NOUN crl-14865 129 13 catalog catalog NOUN crl-14865 129 14 correctly correctly ADV crl-14865 129 15 or or CCONJ crl-14865 129 16 interpret interpret VERB crl-14865 129 17 its its PRON crl-14865 129 18 contents content NOUN crl-14865 129 19 accurately accurately ADV crl-14865 129 20 . . PUNCT crl-14865 130 1 the the DET crl-14865 130 2 final final ADJ crl-14865 130 3 2 2 NUM crl-14865 130 4 ( ( PUNCT crl-14865 130 5 10 10 NUM crl-14865 130 6 percent percent NOUN crl-14865 130 7 ) ) PUNCT crl-14865 130 8 of of ADP crl-14865 130 9 the the DET crl-14865 130 10 errors error NOUN crl-14865 130 11 resulted result VERB crl-14865 130 12 from from ADP crl-14865 130 13 january january PROPN crl-14865 130 14 1994 1994 NUM crl-14865 130 15 erroneous erroneous ADJ crl-14865 130 16 bibliographic bibliographic ADJ crl-14865 130 17 information information NOUN crl-14865 130 18 bro1;1ght bro1;1ght VERB crl-14865 130 19 to to ADP crl-14865 130 20 the the DET crl-14865 130 21 catalog catalog NOUN crl-14865 130 22 by by ADP crl-14865 130 23 the the DET crl-14865 130 24 patrons patron NOUN crl-14865 130 25 . . PUNCT crl-14865 131 1 retrieval retrieval NOUN crl-14865 131 2 errors error NOUN crl-14865 131 3 . . PUNCT crl-14865 132 1 a a DET crl-14865 132 2 disturbingly disturbingly ADV crl-14865 132 3 high high ADJ crl-14865 132 4 percentage percentage NOUN crl-14865 132 5 of of ADP crl-14865 132 6 the the DET crl-14865 132 7 patron patron NOUN crl-14865 132 8 errors error NOUN crl-14865 132 9 were be AUX crl-14865 132 10 retrieval retrieval NOUN crl-14865 132 11 errors error NOUN crl-14865 132 12 . . PUNCT crl-14865 133 1 a a DET crl-14865 133 2 total total NOUN crl-14865 133 3 of of ADP crl-14865 133 4 14 14 NUM crl-14865 133 5 ( ( PUNCT crl-14865 133 6 70 70 NUM crl-14865 133 7 percent percent NOUN crl-14865 133 8 ) ) PUNCT crl-14865 133 9 of of ADP crl-14865 133 10 the the DET crl-14865 133 11 20 20 NUM crl-14865 133 12 patron patron NOUN crl-14865 133 13 errors error NOUN crl-14865 133 14 represented represent VERB crl-14865 133 15 patrons patron NOUN crl-14865 133 16 who who PRON crl-14865 133 17 , , PUNCT crl-14865 133 18 while while SCONJ crl-14865 133 19 they they PRON crl-14865 133 20 had have VERB crl-14865 133 21 correct correct ADJ crl-14865 133 22 bibliographic bibliographic ADJ crl-14865 133 23 and and CCONJ crl-14865 133 24 card card NOUN crl-14865 133 25 catalog catalog NOUN crl-14865 133 26 information information NOUN crl-14865 133 27 , , PUNCT crl-14865 133 28 could could AUX crl-14865 133 29 not not PART crl-14865 133 30 find find VERB crl-14865 133 31 books book NOUN crl-14865 133 32 on on ADP crl-14865 133 33 the the DET crl-14865 133 34 shelf shelf NOUN crl-14865 133 35 even even ADV crl-14865 133 36 though though SCONJ crl-14865 133 37 the the DET crl-14865 133 38 books book NOUN crl-14865 133 39 were be AUX crl-14865 133 40 in in ADP crl-14865 133 41 their their PRON crl-14865 133 42 correct correct ADJ crl-14865 133 43 locations location NOUN crl-14865 133 44 . . PUNCT crl-14865 134 1 matching match VERB crl-14865 134 2 and and CCONJ crl-14865 134 3 catalog catalog NOUN crl-14865 134 4 use use NOUN crl-14865 134 5 errors error NOUN crl-14865 134 6 . . PUNCT crl-14865 135 1 a a DET crl-14865 135 2 total total NOUN crl-14865 135 3 of of ADP crl-14865 135 4 4 4 NUM crl-14865 135 5 ( ( PUNCT crl-14865 135 6 20 20 NUM crl-14865 135 7 percent percent NOUN crl-14865 135 8 ) ) PUNCT crl-14865 135 9 patrons patron NOUN crl-14865 135 10 made make VERB crl-14865 135 11 matching matching NOUN crl-14865 135 12 and and CCONJ crl-14865 135 13 catalog catalog NOUN crl-14865 135 14 use use NOUN crl-14865 135 15 errors error NOUN crl-14865 135 16 . . PUNCT crl-14865 136 1 these these DET crl-14865 136 2 people people NOUN crl-14865 136 3 were be AUX crl-14865 136 4 ineffective ineffective ADJ crl-14865 136 5 users user NOUN crl-14865 136 6 of of ADP crl-14865 136 7 the the DET crl-14865 136 8 card card NOUN crl-14865 136 9 catalog catalog NOUN crl-14865 136 10 . . PUNCT crl-14865 137 1 they they PRON crl-14865 137 2 experienced experience VERB crl-14865 137 3 difficulty difficulty NOUN crl-14865 137 4 in in ADP crl-14865 137 5 gaining gain VERB crl-14865 137 6 subject subject ADJ crl-14865 137 7 access access NOUN crl-14865 137 8 to to ADP crl-14865 137 9 the the DET crl-14865 137 10 catalog catalog NOUN crl-14865 137 11 , , PUNCT crl-14865 137 12 in in ADP crl-14865 137 13 understanding understand VERB crl-14865 137 14 the the DET crl-14865 137 15 use use NOUN crl-14865 137 16 of of ADP crl-14865 137 17 the the DET crl-14865 137 18 call call NOUN crl-14865 137 19 number number NOUN crl-14865 137 20 , , PUNCT crl-14865 137 21 and and CCONJ crl-14865 137 22 in in ADP crl-14865 137 23 differentiating differentiate VERB crl-14865 137 24 between between ADP crl-14865 137 25 the the DET crl-14865 137 26 various various ADJ crl-14865 137 27 sections section NOUN crl-14865 137 28 of of ADP crl-14865 137 29 the the DET crl-14865 137 30 divided divide VERB crl-14865 137 31 catalog catalog NOUN crl-14865 137 32 . . PUNCT crl-14865 138 1 bibliographic bibliographic ADJ crl-14865 138 2 errors error NOUN crl-14865 138 3 . . PUNCT crl-14865 139 1 judging judge VERB crl-14865 139 2 from from ADP crl-14865 139 3 the the DET crl-14865 139 4 small small ADJ crl-14865 139 5 percentage percentage NOUN crl-14865 139 6 ( ( PUNCT crl-14865 139 7 10 10 NUM crl-14865 139 8 percent percent NOUN crl-14865 139 9 ) ) PUNCT crl-14865 139 10 of of ADP crl-14865 139 11 patrons patron NOUN crl-14865 139 12 who who PRON crl-14865 139 13 committed commit VERB crl-14865 139 14 bibliographic bibliographic ADJ crl-14865 139 15 errors error NOUN crl-14865 139 16 , , PUNCT crl-14865 139 17 most most ADJ crl-14865 139 18 patrons patron NOUN crl-14865 139 19 brought bring VERB crl-14865 139 20 adequate adequate ADJ crl-14865 139 21 bibliographic bibliographic ADJ crl-14865 139 22 information information NOUN crl-14865 139 23 to to ADP crl-14865 139 24 the the DET crl-14865 139 25 card card NOUN crl-14865 139 26 catalog catalog NOUN crl-14865 139 27 . . PUNCT crl-14865 140 1 other other ADJ crl-14865 140 2 sources source NOUN crl-14865 140 3 of of ADP crl-14865 140 4 error error NOUN crl-14865 140 5 . . PUNCT crl-14865 141 1 in in ADP crl-14865 141 2 addition addition NOUN crl-14865 141 3 to to ADP crl-14865 141 4 library library NOUN crl-14865 141 5 and and CCONJ crl-14865 141 6 patron patron NOUN crl-14865 141 7 errors error NOUN crl-14865 141 8 , , PUNCT crl-14865 141 9 a a DET crl-14865 141 10 third third ADJ crl-14865 141 11 source source NOUN crl-14865 141 12 of of ADP crl-14865 141 13 failure failure NOUN crl-14865 141 14 existed exist VERB crl-14865 141 15 in in ADP crl-14865 141 16 subject subject ADJ crl-14865 141 17 searches search NOUN crl-14865 141 18 , , PUNCT crl-14865 141 19 termed term VERB crl-14865 141 20 appropriateness appropriateness NOUN crl-14865 141 21 errors error NOUN crl-14865 141 22 . . PUNCT crl-14865 142 1 whereas whereas SCONJ crl-14865 142 2 errors error NOUN crl-14865 142 3 in in ADP crl-14865 142 4 the the DET crl-14865 142 5 initial initial ADJ crl-14865 142 6 two two NUM crl-14865 142 7 categories category NOUN crl-14865 142 8 typically typically ADV crl-14865 142 9 represented represent VERB crl-14865 142 10 titles title NOUN crl-14865 142 11 not not PART crl-14865 142 12 available available ADJ crl-14865 142 13 at at ADP crl-14865 142 14 the the DET crl-14865 142 15 time time NOUN crl-14865 142 16 of of ADP crl-14865 142 17 need need NOUN crl-14865 142 18 , , PUNCT crl-14865 142 19 appropriateness appropriateness NOUN crl-14865 142 20 errors error NOUN crl-14865 142 21 occurred occur VERB crl-14865 142 22 when when SCONJ crl-14865 142 23 patrons patron NOUN crl-14865 142 24 either either CCONJ crl-14865 142 25 failed fail VERB crl-14865 142 26 to to PART crl-14865 142 27 select select VERB crl-14865 142 28 titles title NOUN crl-14865 142 29 found find VERB crl-14865 142 30 in in ADP crl-14865 142 31 the the DET crl-14865 142 32 card card NOUN crl-14865 142 33 catalog catalog NOUN crl-14865 142 34 or or CCONJ crl-14865 142 35 , , PUNCT crl-14865 142 36 after after ADP crl-14865 142 37 examining examine VERB crl-14865 142 38 selected select VERB crl-14865 142 39 titles title NOUN crl-14865 142 40 at at ADP crl-14865 142 41 the the DET crl-14865 142 42 shelf shelf NOUN crl-14865 142 43 , , PUNCT crl-14865 142 44 decided decide VERB crl-14865 142 45 not not PART crl-14865 142 46 to to PART crl-14865 142 47 use use VERB crl-14865 142 48 the the DET crl-14865 142 49 books book NOUN crl-14865 142 50 found find VERB crl-14865 142 51 . . PUNCT crl-14865 143 1 in in ADP crl-14865 143 2 contrast contrast NOUN crl-14865 143 3 to to ADP crl-14865 143 4 the the DET crl-14865 143 5 large large ADJ crl-14865 143 6 numbers number NOUN crl-14865 143 7 of of ADP crl-14865 143 8 library library NOUN crl-14865 143 9 and and CCONJ crl-14865 143 10 patron patron NOUN crl-14865 143 11 errors error NOUN crl-14865 143 12 surveyed survey VERB crl-14865 143 13 , , PUNCT crl-14865 143 14 only only ADV crl-14865 143 15 5 5 NUM crl-14865 143 16 percent percent NOUN crl-14865 143 17 of of ADP crl-14865 143 18 the the DET crl-14865 143 19 errors error NOUN crl-14865 143 20 were be AUX crl-14865 143 21 appropriateness appropriateness NOUN crl-14865 143 22 errors error NOUN crl-14865 143 23 . . PUNCT crl-14865 144 1 it it PRON crl-14865 144 2 was be AUX crl-14865 144 3 not not PART crl-14865 144 4 possible possible ADJ crl-14865 144 5 from from ADP crl-14865 144 6 the the DET crl-14865 144 7 available available ADJ crl-14865 144 8 data datum NOUN crl-14865 144 9 to to PART crl-14865 144 10 document document VERB crl-14865 144 11 the the DET crl-14865 144 12 reasons reason NOUN crl-14865 144 13 why why SCONJ crl-14865 144 14 patrons patron NOUN crl-14865 144 15 did do AUX crl-14865 144 16 not not PART crl-14865 144 17 select select VERB crl-14865 144 18 or or CCONJ crl-14865 144 19 use use VERB crl-14865 144 20 these these DET crl-14865 144 21 books book NOUN crl-14865 144 22 . . PUNCT crl-14865 145 1 if if SCONJ crl-14865 145 2 patrons patron NOUN crl-14865 145 3 had have VERB crl-14865 145 4 a a DET crl-14865 145 5 better well ADJ crl-14865 145 6 understanding understanding NOUN crl-14865 145 7 of of ADP crl-14865 145 8 the the DET crl-14865 145 9 information information NOUN crl-14865 145 10 contained contain VERB crl-14865 145 11 on on ADP crl-14865 145 12 the the DET crl-14865 145 13 catalog catalog NOUN crl-14865 145 14 card card NOUN crl-14865 145 15 , , PUNCT crl-14865 145 16 perhaps perhaps ADV crl-14865 145 17 they they PRON crl-14865 145 18 could could AUX crl-14865 145 19 have have AUX crl-14865 145 20 distinguished distinguish VERB crl-14865 145 21 inappropriate inappropriate ADJ crl-14865 145 22 titles title NOUN crl-14865 145 23 earlier early ADV crl-14865 145 24 . . PUNCT crl-14865 146 1 comparison comparison NOUN crl-14865 146 2 of of ADP crl-14865 146 3 the the DET crl-14865 146 4 two two NUM crl-14865 146 5 studies study NOUN crl-14865 146 6 the the DET crl-14865 146 7 purpose purpose NOUN crl-14865 146 8 of of ADP crl-14865 146 9 this this DET crl-14865 146 10 study study NOUN crl-14865 146 11 was be AUX crl-14865 146 12 to to PART crl-14865 146 13 follow follow VERB crl-14865 146 14 up up ADP crl-14865 146 15 on on ADP crl-14865 146 16 the the DET crl-14865 146 17 efforts effort NOUN crl-14865 146 18 of of ADP crl-14865 146 19 the the DET crl-14865 146 20 1986 1986 NUM crl-14865 146 21 study study NOUN crl-14865 146 22 to to PART crl-14865 146 23 determine determine VERB crl-14865 146 24 if if SCONJ crl-14865 146 25 the the DET crl-14865 146 26 implementation implementation NOUN crl-14865 146 27 of of ADP crl-14865 146 28 the the DET crl-14865 146 29 recommendations recommendation NOUN crl-14865 146 30 made make VERB crl-14865 146 31 any any DET crl-14865 146 32 difference difference NOUN crl-14865 146 33 in in ADP crl-14865 146 34 the the DET crl-14865 146 35 patrons patron NOUN crl-14865 146 36 ' ' PART crl-14865 146 37 success success NOUN crl-14865 146 38 at at ADP crl-14865 146 39 finding find VERB crl-14865 146 40 library library NOUN crl-14865 146 41 books book NOUN crl-14865 146 42 . . PUNCT crl-14865 147 1 although although SCONJ crl-14865 147 2 it it PRON crl-14865 147 3 can can AUX crl-14865 147 4 not not PART crl-14865 147 5 be be AUX crl-14865 147 6 said say VERB crl-14865 147 7 with with ADP crl-14865 147 8 certainty certainty NOUN crl-14865 147 9 that that SCONJ crl-14865 147 10 these these DET crl-14865 147 11 changes change NOUN crl-14865 147 12 helped help VERB crl-14865 147 13 in in ADP crl-14865 147 14 specific specific ADJ crl-14865 147 15 instances instance NOUN crl-14865 147 16 , , PUNCT crl-14865 147 17 the the DET crl-14865 147 18 situation situation NOUN crl-14865 147 19 did do AUX crl-14865 147 20 improve improve VERB crl-14865 147 21 with with ADP crl-14865 147 22 respect respect NOUN crl-14865 147 23 to to ADP crl-14865 147 24 most most ADJ crl-14865 147 25 of of ADP crl-14865 147 26 the the DET crl-14865 147 27 sources source NOUN crl-14865 147 28 of of ADP crl-14865 147 29 error error NOUN crl-14865 147 30 examined examine VERB crl-14865 147 31 . . PUNCT crl-14865 148 1 a a DET crl-14865 148 2 comparison comparison NOUN crl-14865 148 3 of of ADP crl-14865 148 4 the the DET crl-14865 148 5 performance performance NOUN crl-14865 148 6 of of ADP crl-14865 148 7 the the DET crl-14865 148 8 library library NOUN crl-14865 148 9 patrons patron NOUN crl-14865 148 10 between between ADP crl-14865 148 11 the the DET crl-14865 148 12 1986 1986 NUM crl-14865 148 13 and and CCONJ crl-14865 148 14 1989 1989 NUM crl-14865 148 15 studies study NOUN crl-14865 148 16 indicates indicate VERB crl-14865 148 17 that that SCONJ crl-14865 148 18 there there PRON crl-14865 148 19 was be VERB crl-14865 148 20 a a DET crl-14865 148 21 large large ADJ crl-14865 148 22 increase increase NOUN crl-14865 148 23 in in ADP crl-14865 148 24 the the DET crl-14865 148 25 overall overall ADJ crl-14865 148 26 success success NOUN crl-14865 148 27 rate rate NOUN crl-14865 148 28 from from ADP crl-14865 148 29 54 54 NUM crl-14865 148 30 percent percent NOUN crl-14865 148 31 to to ADP crl-14865 148 32 64 64 NUM crl-14865 148 33 percent percent NOUN crl-14865 148 34 . . PUNCT crl-14865 149 1 this this DET crl-14865 149 2 increase increase NOUN crl-14865 149 3 is be AUX crl-14865 149 4 significant significant ADJ crl-14865 149 5 at at ADP crl-14865 149 6 the the DET crl-14865 149 7 .06 .06 NUM crl-14865 149 8 level level NOUN crl-14865 149 9 of of ADP crl-14865 149 10 confidence confidence NOUN crl-14865 149 11 . . PUNCT crl-14865 150 1 table table NOUN crl-14865 150 2 5 5 NUM crl-14865 150 3 shows show VERB crl-14865 150 4 the the DET crl-14865 150 5 differences difference NOUN crl-14865 150 6 in in ADP crl-14865 150 7 success success NOUN crl-14865 150 8 rates rate NOUN crl-14865 150 9 between between ADP crl-14865 150 10 the the DET crl-14865 150 11 two two NUM crl-14865 150 12 studies study NOUN crl-14865 150 13 . . PUNCT crl-14865 151 1 with with ADP crl-14865 151 2 respect respect NOUN crl-14865 151 3 to to ADP crl-14865 151 4 known know VERB crl-14865 151 5 - - PUNCT crl-14865 151 6 item item NOUN crl-14865 151 7 searches search NOUN crl-14865 151 8 , , PUNCT crl-14865 151 9 success success NOUN crl-14865 151 10 rates rate NOUN crl-14865 151 11 improved improve VERB crl-14865 151 12 in in ADP crl-14865 151 13 four four NUM crl-14865 151 14 out out ADP crl-14865 151 15 of of ADP crl-14865 151 16 six six NUM crl-14865 151 17 error error NOUN crl-14865 151 18 categories category NOUN crl-14865 151 19 : : PUNCT crl-14865 151 20 selection selection NOUN crl-14865 151 21 ( ( PUNCT crl-14865 151 22 from from ADP crl-14865 151 23 90 90 NUM crl-14865 151 24 percent percent NOUN crl-14865 151 25 in in ADP crl-14865 151 26 1986 1986 NUM crl-14865 151 27 to to ADP crl-14865 151 28 93 93 NUM crl-14865 151 29 percent percent NOUN crl-14865 151 30 in in ADP crl-14865 151 31 1989 1989 NUM crl-14865 151 32 ) ) PUNCT crl-14865 151 33 , , PUNCT crl-14865 151 34 catalog catalog NOUN crl-14865 151 35 use use NOUN crl-14865 151 36 ( ( PUNCT crl-14865 151 37 from from ADP crl-14865 151 38 92 92 NUM crl-14865 151 39 percent percent NOUN crl-14865 151 40 to to ADP crl-14865 151 41 98 98 NUM crl-14865 151 42 percent percent NOUN crl-14865 151 43 ) ) PUNCT crl-14865 151 44 , , PUNCT crl-14865 151 45 circulation circulation NOUN crl-14865 151 46 ( ( PUNCT crl-14865 151 47 from from ADP crl-14865 151 48 91 91 NUM crl-14865 151 49 percent percent NOUN crl-14865 151 50 to to ADP crl-14865 151 51 98 98 NUM crl-14865 151 52 percent percent NOUN crl-14865 151 53 ) ) PUNCT crl-14865 151 54 , , PUNCT crl-14865 151 55 and and CCONJ crl-14865 151 56 library library NOUN crl-14865 151 57 malfunction malfunction NOUN crl-14865 151 58 ( ( PUNCT crl-14865 151 59 from from ADP crl-14865 151 60 74 74 NUM crl-14865 151 61 percent percent NOUN crl-14865 151 62 to to ADP crl-14865 151 63 87 87 NUM crl-14865 151 64 percent percent NOUN crl-14865 151 65 ) ) PUNCT crl-14865 151 66 . . PUNCT crl-14865 152 1 success success NOUN crl-14865 152 2 rates rate NOUN crl-14865 152 3 dropped drop VERB crl-14865 152 4 in in ADP crl-14865 152 5 the the DET crl-14865 152 6 bibliographic bibliographic NOUN crl-14865 152 7 ( ( PUNCT crl-14865 152 8 98 98 NUM crl-14865 152 9 percent percent NOUN crl-14865 152 10 to to ADP crl-14865 152 11 97 97 NUM crl-14865 152 12 percent percent NOUN crl-14865 152 13 ) ) PUNCT crl-14865 152 14 and and CCONJ crl-14865 152 15 retrieval retrieval NOUN crl-14865 152 16 ( ( PUNCT crl-14865 152 17 93 93 NUM crl-14865 152 18 percent percent NOUN crl-14865 152 19 to to ADP crl-14865 152 20 87 87 NUM crl-14865 152 21 percent percent NOUN crl-14865 152 22 ) ) PUNCT crl-14865 152 23 error error NOUN crl-14865 152 24 categories category NOUN crl-14865 152 25 . . PUNCT crl-14865 153 1 in in ADP crl-14865 153 2 subject subject ADJ crl-14865 153 3 searches search NOUN crl-14865 153 4 , , PUNCT crl-14865 153 5 the the DET crl-14865 153 6 success success NOUN crl-14865 153 7 rates rate NOUN crl-14865 153 8 improved improve VERB crl-14865 153 9 in in ADP crl-14865 153 10 five five NUM crl-14865 153 11 out out ADP crl-14865 153 12 of of ADP crl-14865 153 13 six six NUM crl-14865 153 14 error error NOUN crl-14865 153 15 categories category NOUN crl-14865 153 16 : : PUNCT crl-14865 153 17 matching match VERB crl-14865 153 18 tables table NOUN crl-14865 153 19 success success NOUN crl-14865 153 20 rates rate NOUN crl-14865 153 21 by by ADP crl-14865 153 22 type type NOUN crl-14865 153 23 of of ADP crl-14865 153 24 errorforeachstudy errorforeachstudy ADJ crl-14865 153 25 success success PROPN crl-14865 153 26 rates(% rates(% PROPN crl-14865 153 27 ) ) PUNCT crl-14865 153 28 1986 1986 NUM crl-14865 153 29 1989 1989 NUM crl-14865 153 30 type type NOUN crl-14865 153 31 of of ADP crl-14865 153 32 error error NOUN crl-14865 153 33 study study NOUN crl-14865 153 34 study study NOUN crl-14865 153 35 known know VERB crl-14865 153 36 - - PUNCT crl-14865 153 37 item item NOUN crl-14865 153 38 searches search NOUN crl-14865 153 39 bibliographic bibliographic ADJ crl-14865 153 40 98 98 NUM crl-14865 153 41 97 97 NUM crl-14865 153 42 selection selection NOUN crl-14865 153 43 90 90 NUM crl-14865 153 44 93 93 NUM crl-14865 153 45 catalog catalog NOUN crl-14865 153 46 use use NOUN crl-14865 153 47 92 92 NUM crl-14865 153 48 98 98 NUM crl-14865 153 49 circulation circulation NOUN crl-14865 153 50 91 91 NUM crl-14865 153 51 98 98 NUM crl-14865 153 52 library library NOUN crl-14865 153 53 malfunction malfunction NOUN crl-14865 153 54 74 74 NUM crl-14865 153 55 87 87 NUM crl-14865 153 56 retrieval retrieval NOUN crl-14865 153 57 93 93 NUM crl-14865 153 58 87 87 NUM crl-14865 153 59 subject subject NOUN crl-14865 153 60 searches search NOUN crl-14865 153 61 matching matching NOUN crl-14865 153 62 and and CCONJ crl-14865 153 63 selection selection NOUN crl-14865 153 64 94 94 NUM crl-14865 153 65 98 98 NUM crl-14865 153 66 catalog catalog NOUN crl-14865 153 67 use use NOUN crl-14865 153 68 94 94 NUM crl-14865 153 69 96 96 NUM crl-14865 153 70 circulation circulation NOUN crl-14865 153 71 93 93 NUM crl-14865 153 72 94 94 NUM crl-14865 153 73 library library NOUN crl-14865 153 74 malfunction malfunction NOUN crl-14865 153 75 87 87 NUM crl-14865 153 76 93 93 NUM crl-14865 153 77 retrieval retrieval NOUN crl-14865 153 78 91 91 NUM crl-14865 153 79 81 81 NUM crl-14865 153 80 appropriateness appropriateness NOUN crl-14865 153 81 89 89 NUM crl-14865 153 82 94 94 NUM crl-14865 153 83 book book NOUN crl-14865 153 84 availability availability NOUN crl-14865 153 85 53 53 NUM crl-14865 153 86 and and CCONJ crl-14865 153 87 selection selection NOUN crl-14865 153 88 ( ( PUNCT crl-14865 153 89 from from ADP crl-14865 153 90 94 94 NUM crl-14865 153 91 percent percent NOUN crl-14865 153 92 to to ADP crl-14865 153 93 98 98 NUM crl-14865 153 94 percent percent NOUN crl-14865 153 95 ) ) PUNCT crl-14865 153 96 , , PUNCT crl-14865 153 97 catalog catalog NOUN crl-14865 153 98 use use NOUN crl-14865 153 99 ( ( PUNCT crl-14865 153 100 from from ADP crl-14865 153 101 94 94 NUM crl-14865 153 102 percent percent NOUN crl-14865 153 103 to to ADP crl-14865 153 104 96 96 NUM crl-14865 153 105 percent percent NOUN crl-14865 153 106 ) ) PUNCT crl-14865 153 107 , , PUNCT crl-14865 153 108 circulation circulation NOUN crl-14865 153 109 ( ( PUNCT crl-14865 153 110 from from ADP crl-14865 153 111 93 93 NUM crl-14865 153 112 percent percent NOUN crl-14865 153 113 to to ADP crl-14865 153 114 94 94 NUM crl-14865 153 115 percent percent NOUN crl-14865 153 116 ) ) PUNCT crl-14865 153 117 , , PUNCT crl-14865 153 118 library library NOUN crl-14865 153 119 malfunction malfunction NOUN crl-14865 153 120 ( ( PUNCT crl-14865 153 121 from from ADP crl-14865 153 122 87 87 NUM crl-14865 153 123 percent percent NOUN crl-14865 153 124 to to ADP crl-14865 153 125 93 93 NUM crl-14865 153 126 percent percent NOUN crl-14865 153 127 ) ) PUNCT crl-14865 153 128 , , PUNCT crl-14865 153 129 and and CCONJ crl-14865 153 130 appropriateness appropriateness NOUN crl-14865 153 131 ( ( PUNCT crl-14865 153 132 from from ADP crl-14865 153 133 89 89 NUM crl-14865 153 134 percent percent NOUN crl-14865 153 135 to to ADP crl-14865 153 136 94 94 NUM crl-14865 153 137 percent percent NOUN crl-14865 153 138 ) ) PUNCT crl-14865 153 139 . . PUNCT crl-14865 154 1 again again ADV crl-14865 154 2 , , PUNCT crl-14865 154 3 retrieval retrieval NOUN crl-14865 154 4 error error NOUN crl-14865 154 5 success success NOUN crl-14865 154 6 rates rate NOUN crl-14865 154 7 dropped drop VERB crl-14865 154 8 ( ( PUNCT crl-14865 154 9 from from ADP crl-14865 154 10 91 91 NUM crl-14865 154 11 percent percent NOUN crl-14865 154 12 to to ADP crl-14865 154 13 81 81 NUM crl-14865 154 14 percent percent NOUN crl-14865 154 15 ) ) PUNCT crl-14865 154 16 . . PUNCT crl-14865 155 1 table6 table6 NOUN crl-14865 155 2 origin origin NOUN crl-14865 155 3 of of ADP crl-14865 155 4 library library NOUN crl-14865 155 5 and and CCONJ crl-14865 155 6 patron patron PROPN crl-14865 155 7 errorsforeachstudy errorsforeachstudy PROPN crl-14865 155 8 errors(% errors(% PROPN crl-14865 155 9 ) ) PUNCT crl-14865 155 10 1986 1986 NUM crl-14865 155 11 1989 1989 NUM crl-14865 155 12 type type NOUN crl-14865 155 13 of of ADP crl-14865 155 14 error error NOUN crl-14865 155 15 study study NOUN crl-14865 155 16 · · PUNCT crl-14865 155 17 study study NOUN crl-14865 155 18 library library NOUN crl-14865 155 19 errors error NOUN crl-14865 155 20 malfunction malfunction NOUN crl-14865 155 21 56 56 NUM crl-14865 155 22 56 56 NUM crl-14865 155 23 circulation circulation NOUN crl-14865 155 24 25 25 NUM crl-14865 155 25 22 22 NUM crl-14865 155 26 selection selection NOUN crl-14865 155 27 21 21 NUM crl-14865 155 28 22 22 NUM crl-14865 155 29 total total ADJ crl-14865 155 30 100 100 NUM crl-14865 155 31 100 100 NUM crl-14865 155 32 patron patron NOUN crl-14865 155 33 errors error NOUN crl-14865 155 34 retrieval retrieval VERB crl-14865 155 35 32 32 NUM crl-14865 155 36 70 70 NUM crl-14865 155 37 matching match VERB crl-14865 155 38 and and CCONJ crl-14865 155 39 catalog catalog NOUN crl-14865 155 40 use use NOUN crl-14865 155 41 60 60 NUM crl-14865 155 42 20 20 NUM crl-14865 155 43 bibliographic bibliographic ADJ crl-14865 155 44 8 8 NUM crl-14865 155 45 10 10 NUM crl-14865 155 46 total total ADJ crl-14865 155 47 100 100 NUM crl-14865 155 48 100 100 NUM crl-14865 155 49 table table NOUN crl-14865 155 50 6 6 NUM crl-14865 155 51 displays display NOUN crl-14865 155 52 a a DET crl-14865 155 53 comparison comparison NOUN crl-14865 155 54 of of ADP crl-14865 155 55 library library NOUN crl-14865 155 56 errors error NOUN crl-14865 155 57 versus versus ADP crl-14865 155 58 patron patron NOUN crl-14865 155 59 errors error NOUN crl-14865 155 60 by by ADP crl-14865 155 61 study study NOUN crl-14865 155 62 . . PUNCT crl-14865 156 1 the the DET crl-14865 156 2 library library PROPN crl-14865 156 3 error error NOUN crl-14865 156 4 category category NOUN crl-14865 156 5 shows show VERB crl-14865 156 6 approximately approximately ADV crl-14865 156 7 the the DET crl-14865 156 8 same same ADJ crl-14865 156 9 breakdown breakdown NOUN crl-14865 156 10 of of ADP crl-14865 156 11 errors error NOUN crl-14865 156 12 between between ADP crl-14865 156 13 the the DET crl-14865 156 14 two two NUM crl-14865 156 15 studies study NOUN crl-14865 156 16 . . PUNCT crl-14865 157 1 the the DET crl-14865 157 2 patron patron PROPN crl-14865 157 3 errors error NOUN crl-14865 157 4 , , PUNCT crl-14865 157 5 however however ADV crl-14865 157 6 , , PUNCT crl-14865 157 7 show show VERB crl-14865 157 8 retrieval retrieval NOUN crl-14865 157 9 failures failure NOUN crl-14865 157 10 to to PART crl-14865 157 11 be be AUX crl-14865 157 12 a a DET crl-14865 157 13 much much ADV crl-14865 157 14 greater great ADJ crl-14865 157 15 problem problem NOUN crl-14865 157 16 in in ADP crl-14865 157 17 the the DET crl-14865 157 18 1989 1989 NUM crl-14865 157 19 study study NOUN crl-14865 157 20 . . PUNCT crl-14865 158 1 conversely conversely ADV crl-14865 158 2 , , PUNCT crl-14865 158 3 matching matching NOUN crl-14865 158 4 and and CCONJ crl-14865 158 5 catalog catalog NOUN crl-14865 158 6 use use NOUN crl-14865 158 7 success success NOUN crl-14865 158 8 improved improve VERB crl-14865 158 9 . . PUNCT crl-14865 159 1 the the DET crl-14865 159 2 follow follow VERB crl-14865 159 3 - - PUNCT crl-14865 159 4 up up ADP crl-14865 159 5 study study NOUN crl-14865 159 6 revealed reveal VERB crl-14865 159 7 that that SCONJ crl-14865 159 8 there there PRON crl-14865 159 9 was be VERB crl-14865 159 10 an an DET crl-14865 159 11 increase increase NOUN crl-14865 159 12 in in ADP crl-14865 159 13 overall overall ADJ crl-14865 159 14 success success NOUN crl-14865 159 15 rate rate NOUN crl-14865 159 16 from from ADP crl-14865 159 17 54 54 NUM crl-14865 159 18 percent percent NOUN crl-14865 159 19 to to ADP crl-14865 159 20 64 64 NUM crl-14865 159 21 percent percent NOUN crl-14865 159 22 since since SCONJ crl-14865 159 23 1986 1986 NUM crl-14865 159 24 . . PUNCT crl-14865 160 1 with with ADP crl-14865 160 2 respect respect NOUN crl-14865 160 3 to to ADP crl-14865 160 4 known know VERB crl-14865 160 5 - - PUNCT crl-14865 160 6 item item NOUN crl-14865 160 7 searches search NOUN crl-14865 160 8 , , PUNCT crl-14865 160 9 success success NOUN crl-14865 160 10 rates rate NOUN crl-14865 160 11 improved improve VERB crl-14865 160 12 in in ADP crl-14865 160 13 the the DET crl-14865 160 14 selection selection NOUN crl-14865 160 15 , , PUNCT crl-14865 160 16 catalog catalog NOUN crl-14865 160 17 use use NOUN crl-14865 160 18 , , PUNCT crl-14865 160 19 circulation circulation NOUN crl-14865 160 20 , , PUNCT crl-14865 160 21 and and CCONJ crl-14865 160 22 library library NOUN crl-14865 160 23 malfunction malfunction NOUN crl-14865 160 24 error error NOUN crl-14865 160 25 categories category NOUN crl-14865 160 26 . . PUNCT crl-14865 161 1 success success NOUN crl-14865 161 2 rates rate NOUN crl-14865 161 3 dropped drop VERB crl-14865 161 4 in in ADP crl-14865 161 5 the the DET crl-14865 161 6 retrieval retrieval NOUN crl-14865 161 7 and and CCONJ crl-14865 161 8 bibliographic bibliographic ADJ crl-14865 161 9 error error NOUN crl-14865 161 10 categories category NOUN crl-14865 161 11 . . PUNCT crl-14865 162 1 with with ADP crl-14865 162 2 respect respect NOUN crl-14865 162 3 to to ADP crl-14865 162 4 subject subject ADJ crl-14865 162 5 searches search NOUN crl-14865 162 6 , , PUNCT crl-14865 162 7 success success NOUN crl-14865 162 8 rates rate NOUN crl-14865 162 9 improved improve VERB crl-14865 162 10 in in ADP crl-14865 162 11 the the DET crl-14865 162 12 matching matching NOUN crl-14865 162 13 and and CCONJ crl-14865 162 14 selection selection NOUN crl-14865 162 15 , , PUNCT crl-14865 162 16 catalog catalog NOUN crl-14865 162 17 use use NOUN crl-14865 162 18 , , PUNCT crl-14865 162 19 circulation circulation NOUN crl-14865 162 20 , , PUNCT crl-14865 162 21 library library NOUN crl-14865 162 22 malfunction malfunction NOUN crl-14865 162 23 , , PUNCT crl-14865 162 24 and and CCONJ crl-14865 162 25 appropriateness appropriateness NOUN crl-14865 162 26 error error NOUN crl-14865 162 27 categories category NOUN crl-14865 162 28 . . PUNCT crl-14865 163 1 success success NOUN crl-14865 163 2 rates rate NOUN crl-14865 163 3 dropped drop VERB crl-14865 163 4 in in ADP crl-14865 163 5 the the DET crl-14865 163 6 retrieval retrieval NOUN crl-14865 163 7 54 54 NUM crl-14865 163 8 college college PROPN crl-14865 163 9 & & CCONJ crl-14865 163 10 research research PROPN crl-14865 163 11 libraries librarie VERB crl-14865 163 12 error error NOUN crl-14865 163 13 category category NOUN crl-14865 163 14 . . PUNCT crl-14865 164 1 overall overall ADJ crl-14865 164 2 , , PUNCT crl-14865 164 3 retrieval retrieval NOUN crl-14865 164 4 errors error NOUN crl-14865 164 5 were be AUX crl-14865 164 6 the the DET crl-14865 164 7 greatest great ADJ crl-14865 164 8 source source NOUN crl-14865 164 9 of of ADP crl-14865 164 10 patron patron NOUN crl-14865 164 11 errors error NOUN crl-14865 164 12 . . PUNCT crl-14865 165 1 recommendations recommendation NOUN crl-14865 165 2 besides besides SCONJ crl-14865 165 3 its its PRON crl-14865 165 4 usefulness usefulness NOUN crl-14865 165 5 as as ADP crl-14865 165 6 a a DET crl-14865 165 7 tool tool NOUN crl-14865 165 8 for for ADP crl-14865 165 9 assessment assessment NOUN crl-14865 165 10 purposes purpose NOUN crl-14865 165 11 , , PUNCT crl-14865 165 12 the the DET crl-14865 165 13 book book NOUN crl-14865 165 14 availability availability NOUN crl-14865 165 15 study study NOUN crl-14865 165 16 can can AUX crl-14865 165 17 be be AUX crl-14865 165 18 used use VERB crl-14865 165 19 as as ADP crl-14865 165 20 a a DET crl-14865 165 21 guide guide NOUN crl-14865 165 22 to to PART crl-14865 165 23 improvement improvement VERB crl-14865 165 24 . . PUNCT crl-14865 166 1 for for ADP crl-14865 166 2 example example NOUN crl-14865 166 3 , , PUNCT crl-14865 166 4 the the DET crl-14865 166 5 first first ADJ crl-14865 166 6 study study NOUN crl-14865 166 7 indicated indicate VERB crl-14865 166 8 that that SCONJ crl-14865 166 9 the the DET crl-14865 166 10 overall overall ADJ crl-14865 166 11 success success NOUN crl-14865 166 12 rate rate NOUN crl-14865 166 13 of of ADP crl-14865 166 14 card card NOUN crl-14865 166 15 catalog catalog NOUN crl-14865 166 16 users user NOUN crl-14865 166 17 was be AUX crl-14865 166 18 54 54 NUM crl-14865 166 19 percent percent NOUN crl-14865 166 20 . . PUNCT crl-14865 167 1 an an DET crl-14865 167 2 extensive extensive ADJ crl-14865 167 3 list list NOUN crl-14865 167 4 of of ADP crl-14865 167 5 recommendations recommendation NOUN crl-14865 167 6 was be AUX crl-14865 167 7 developed develop VERB crl-14865 167 8 , , PUNCT crl-14865 167 9 giving give VERB crl-14865 167 10 priority priority NOUN crl-14865 167 11 to to ADP crl-14865 167 12 the the DET crl-14865 167 13 largest large ADJ crl-14865 167 14 causes cause NOUN crl-14865 167 15 of of ADP crl-14865 167 16 patron patron NOUN crl-14865 167 17 failure failure NOUN crl-14865 167 18 . . PUNCT crl-14865 168 1 the the DET crl-14865 168 2 greatest great ADJ crl-14865 168 3 causes cause NOUN crl-14865 168 4 of of ADP crl-14865 168 5 patron patron NOUN crl-14865 168 6 failure failure NOUN crl-14865 168 7 were be AUX crl-14865 168 8 library library NOUN crl-14865 168 9 malfunctions malfunction NOUN crl-14865 168 10 , , PUNCT crl-14865 168 11 followed follow VERB crl-14865 168 12 by by ADP crl-14865 168 13 appropriateness appropriateness NOUN crl-14865 168 14 , , PUNCT crl-14865 168 15 retrieval retrieval NOUN crl-14865 168 16 , , PUNCT crl-14865 168 17 circulation circulation NOUN crl-14865 168 18 , , PUNCT crl-14865 168 19 matching matching NOUN crl-14865 168 20 and and CCONJ crl-14865 168 21 selection selection NOUN crl-14865 168 22 , , PUNCT crl-14865 168 23 and and CCONJ crl-14865 168 24 catalog catalog NOUN crl-14865 168 25 use use NOUN crl-14865 168 26 errors error NOUN crl-14865 168 27 . . PUNCT crl-14865 169 1 among among ADP crl-14865 169 2 the the DET crl-14865 169 3 recommendations recommendation NOUN crl-14865 169 4 for for ADP crl-14865 169 5 improving improve VERB crl-14865 169 6 library library NOUN crl-14865 169 7 malfunctions malfunction NOUN crl-14865 169 8 were be AUX crl-14865 169 9 the the DET crl-14865 169 10 initiation initiation NOUN crl-14865 169 11 of of ADP crl-14865 169 12 an an DET crl-14865 169 13 inventory inventory NOUN crl-14865 169 14 and and CCONJ crl-14865 169 15 regularization regularization NOUN crl-14865 169 16 of of ADP crl-14865 169 17 shelf shelf NOUN crl-14865 169 18 - - PUNCT crl-14865 169 19 reading read VERB crl-14865 169 20 programs program NOUN crl-14865 169 21 . . PUNCT crl-14865 170 1 recommendations recommendation NOUN crl-14865 170 2 for for ADP crl-14865 170 3 remedying remedy VERB crl-14865 170 4 circulation circulation NOUN crl-14865 170 5 , , PUNCT crl-14865 170 6 patron patron NOUN crl-14865 170 7 , , PUNCT crl-14865 170 8 and and CCONJ crl-14865 170 9 selection selection NOUN crl-14865 170 10 errors error NOUN crl-14865 170 11 included include VERB crl-14865 170 12 improving improve VERB crl-14865 170 13 signs sign NOUN crl-14865 170 14 , , PUNCT crl-14865 170 15 purchasing purchase VERB crl-14865 170 16 duplicate duplicate NOUN crl-14865 170 17 copies copy NOUN crl-14865 170 18 of of ADP crl-14865 170 19 high high ADJ crl-14865 170 20 demand demand NOUN crl-14865 170 21 items item NOUN crl-14865 170 22 , , PUNCT crl-14865 170 23 and and CCONJ crl-14865 170 24 incorporating incorporate VERB crl-14865 170 25 discussions discussion NOUN crl-14865 170 26 of of ADP crl-14865 170 27 patron patron NOUN crl-14865 170 28 retrieval retrieval NOUN crl-14865 170 29 and and CCONJ crl-14865 170 30 card card NOUN crl-14865 170 31 catalog catalog NOUN crl-14865 170 32 use use NOUN crl-14865 170 33 problems problem NOUN crl-14865 170 34 into into ADP crl-14865 170 35 bibliographic bibliographic ADJ crl-14865 170 36 instruction instruction NOUN crl-14865 170 37 classes class NOUN crl-14865 170 38 . . PUNCT crl-14865 171 1 in in ADP crl-14865 171 2 the the DET crl-14865 171 3 second second ADJ crl-14865 171 4 study study NOUN crl-14865 171 5 , , PUNCT crl-14865 171 6 the the DET crl-14865 171 7 major major ADJ crl-14865 171 8 causes cause NOUN crl-14865 171 9 of of ADP crl-14865 171 10 patron patron NOUN crl-14865 171 11 errors error NOUN crl-14865 171 12 were be AUX crl-14865 171 13 library library NOUN crl-14865 171 14 malfunction malfunction NOUN crl-14865 171 15 and and CCONJ crl-14865 171 16 retrieval retrieval NOUN crl-14865 171 17 problems problem NOUN crl-14865 171 18 , , PUNCT crl-14865 171 19 as as SCONJ crl-14865 171 20 seen see VERB crl-14865 171 21 in in ADP crl-14865 171 22 tables table NOUN crl-14865 171 23 2 2 NUM crl-14865 171 24 and and CCONJ crl-14865 171 25 3 3 NUM crl-14865 171 26 . . PUNCT crl-14865 171 27 with with ADP crl-14865 171 28 respect respect NOUN crl-14865 171 29 to to ADP crl-14865 171 30 retrieval retrieval NOUN crl-14865 171 31 errors error NOUN crl-14865 171 32 , , PUNCT crl-14865 171 33 a a DET crl-14865 171 34 continuing continue VERB crl-14865 171 35 need need NOUN crl-14865 171 36 was be AUX crl-14865 171 37 recognized recognize VERB crl-14865 171 38 to to PART crl-14865 171 39 focus focus VERB crl-14865 171 40 on on ADP crl-14865 171 41 the the DET crl-14865 171 42 difficulty difficulty NOUN crl-14865 171 43 patrons patron NOUN crl-14865 171 44 appeared appear VERB crl-14865 171 45 to to PART crl-14865 171 46 have have VERB crl-14865 171 47 in in ADP crl-14865 171 48 locating locate VERB crl-14865 171 49 a a DET crl-14865 171 50 desired desire VERB crl-14865 171 51 title title NOUN crl-14865 171 52 when when SCONJ crl-14865 171 53 the the DET crl-14865 171 54 book book NOUN crl-14865 171 55 was be AUX crl-14865 171 56 on on ADP crl-14865 171 57 the the DET crl-14865 171 58 shelf shelf NOUN crl-14865 171 59 in in ADP crl-14865 171 60 its its PRON crl-14865 171 61 proper proper ADJ crl-14865 171 62 location location NOUN crl-14865 171 63 . . PUNCT crl-14865 172 1 despite despite SCONJ crl-14865 172 2 the the DET crl-14865 172 3 installation installation NOUN crl-14865 172 4 of of ADP crl-14865 172 5 new new ADJ crl-14865 172 6 signs sign NOUN crl-14865 172 7 after after ADP crl-14865 172 8 the the DET crl-14865 172 9 1986 1986 NUM crl-14865 172 10 study study NOUN crl-14865 172 11 , , PUNCT crl-14865 172 12 it it PRON crl-14865 172 13 was be AUX crl-14865 172 14 recommended recommend VERB crl-14865 172 15 that that SCONJ crl-14865 172 16 improved improve VERB crl-14865 172 17 and and CCONJ crl-14865 172 18 more more ADV crl-14865 172 19 creative creative ADJ crl-14865 172 20 signs sign NOUN crl-14865 172 21 be be AUX crl-14865 172 22 investigated investigate VERB crl-14865 172 23 . . PUNCT crl-14865 173 1 other other ADJ crl-14865 173 2 recommendations recommendation NOUN crl-14865 173 3 included include VERB crl-14865 173 4 the the DET crl-14865 173 5 regular regular ADJ crl-14865 173 6 assignment assignment NOUN crl-14865 173 7 of of ADP crl-14865 173 8 a a DET crl-14865 173 9 staff staff NOUN crl-14865 173 10 member member NOUN crl-14865 173 11 or or CCONJ crl-14865 173 12 student student NOUN crl-14865 173 13 assistant assistant NOUN crl-14865 173 14 at at ADP crl-14865 173 15 an an DET crl-14865 173 16 information information NOUN crl-14865 173 17 or or CCONJ crl-14865 173 18 help help VERB crl-14865 173 19 desk desk NOUN crl-14865 173 20 during during ADP crl-14865 173 21 the the DET crl-14865 173 22 busiest busy ADJ crl-14865 173 23 hours hour NOUN crl-14865 173 24 of of ADP crl-14865 173 25 the the DET crl-14865 173 26 semester semester NOUN crl-14865 173 27 and and CCONJ crl-14865 173 28 preprinted preprinte VERB crl-14865 173 29 forms form NOUN crl-14865 173 30 at at ADP crl-14865 173 31 the the DET crl-14865 173 32 catalog catalog NOUN crl-14865 173 33 with with ADP crl-14865 173 34 appropriate appropriate ADJ crl-14865 173 35 spaces space NOUN crl-14865 173 36 for for ADP crl-14865 173 37 call call NOUN crl-14865 173 38 number number NOUN crl-14865 173 39 , , PUNCT crl-14865 173 40 title title NOUN crl-14865 173 41 , , PUNCT crl-14865 173 42 and and CCONJ crl-14865 173 43 author author NOUN crl-14865 173 44 to to PART crl-14865 173 45 aid aid VERB crl-14865 173 46 those those DET crl-14865 173 47 students student NOUN crl-14865 173 48 who who PRON crl-14865 173 49 do do AUX crl-14865 173 50 not not PART crl-14865 173 51 have have VERB crl-14865 173 52 all all DET crl-14865 173 53 the the DET crl-14865 173 54 necessary necessary ADJ crl-14865 173 55 information information NOUN crl-14865 173 56 from from ADP crl-14865 173 57 the the DET crl-14865 173 58 catalog catalog NOUN crl-14865 173 59 card card NOUN crl-14865 173 60 when when SCONJ crl-14865 173 61 they they PRON crl-14865 173 62 go go VERB crl-14865 173 63 to to ADP crl-14865 173 64 the the DET crl-14865 173 65 shelves shelf NOUN crl-14865 173 66 . . PUNCT crl-14865 174 1 the the DET crl-14865 174 2 reverse reverse ADJ crl-14865 174 3 side side NOUN crl-14865 174 4 of of ADP crl-14865 174 5 the the DET crl-14865 174 6 form form NOUN crl-14865 174 7 would would AUX crl-14865 174 8 have have VERB crl-14865 174 9 a a DET crl-14865 174 10 simplified simplified ADJ crl-14865 174 11 floor floor NOUN crl-14865 174 12 plan plan NOUN crl-14865 174 13 of of ADP crl-14865 174 14 the the DET crl-14865 174 15 library library NOUN crl-14865 174 16 inqicating inqicate VERB crl-14865 174 17 regular regular ADJ crl-14865 174 18 shelves shelf NOUN crl-14865 174 19 , , PUNCT crl-14865 174 20 sorting sort VERB crl-14865 174 21 shelves shelf NOUN crl-14865 174 22 , , PUNCT crl-14865 174 23 and and CCONJ crl-14865 174 24 special special ADJ crl-14865 174 25 collection collection NOUN crl-14865 174 26 areas area NOUN crl-14865 174 27 . . PUNCT crl-14865 175 1 january january PROPN crl-14865 175 2 1994 1994 NUM crl-14865 175 3 recommendations recommendation NOUN crl-14865 175 4 to to PART crl-14865 175 5 improve improve VERB crl-14865 175 6 library library NOUN crl-14865 175 7 instruction instruction NOUN crl-14865 175 8 classes class NOUN crl-14865 175 9 included include VERB crl-14865 175 10 enhanced enhanced ADJ crl-14865 175 11 discussions discussion NOUN crl-14865 175 12 on on ADP crl-14865 175 13 the the DET crl-14865 175 14 use use NOUN crl-14865 175 15 and and CCONJ crl-14865 175 16 interpretation interpretation NOUN crl-14865 175 17 of of ADP crl-14865 175 18 the the DET crl-14865 175 19 card card NOUN crl-14865 175 20 catalog catalog NOUN crl-14865 175 21 , , PUNCT crl-14865 175 22 the the DET crl-14865 175 23 arrangement arrangement NOUN crl-14865 175 24 of of ADP crl-14865 175 25 the the DET crl-14865 175 26 books book NOUN crl-14865 175 27 on on ADP crl-14865 175 28 the the DET crl-14865 175 29 shelves shelf NOUN crl-14865 175 30 , , PUNCT crl-14865 175 31 and and CCONJ crl-14865 175 32 the the DET crl-14865 175 33 location location NOUN crl-14865 175 34 of of ADP crl-14865 175 35 special special ADJ crl-14865 175 36 collection collection NOUN crl-14865 175 37 areas area NOUN crl-14865 175 38 . . PUNCT crl-14865 176 1 discussions discussion NOUN crl-14865 176 2 would would AUX crl-14865 176 3 also also ADV crl-14865 176 4 emphasize emphasize VERB crl-14865 176 5 that that SCONJ crl-14865 176 6 patrons patron NOUN crl-14865 176 7 should should AUX crl-14865 176 8 persist persist VERB crl-14865 176 9 in in ADP crl-14865 176 10 asking ask VERB crl-14865 176 11 for for ADP crl-14865 176 12 help help NOUN crl-14865 176 13 when when SCONJ crl-14865 176 14 they they PRON crl-14865 176 15 can can AUX crl-14865 176 16 not not PART crl-14865 176 17 locate locate VERB crl-14865 176 18 books book NOUN crl-14865 176 19 . . PUNCT crl-14865 177 1 finally finally ADV crl-14865 177 2 , , PUNCT crl-14865 177 3 the the DET crl-14865 177 4 reference reference NOUN crl-14865 177 5 librarians librarian NOUN crl-14865 177 6 were be AUX crl-14865 177 7 urged urge VERB crl-14865 177 8 to to PART crl-14865 177 9 be be AUX crl-14865 177 10 alert alert ADJ crl-14865 177 11 to to ADP crl-14865 177 12 patrons patron NOUN crl-14865 177 13 who who PRON crl-14865 177 14 , , PUNCT crl-14865 177 15 in in ADP crl-14865 177 16 asking ask VERB crl-14865 177 17 questions question NOUN crl-14865 177 18 , , PUNCT crl-14865 177 19 reveal reveal VERB crl-14865 177 20 a a DET crl-14865 177 21 lack lack NOUN crl-14865 177 22 of of ADP crl-14865 177 23 understanding understanding NOUN crl-14865 177 24 of of ADP crl-14865 177 25 the the DET crl-14865 177 26 card card NOUN crl-14865 177 27 catalog catalog NOUN crl-14865 177 28 . . PUNCT crl-14865 178 1 with with ADP crl-14865 178 2 respect respect NOUN crl-14865 178 3 to to ADP crl-14865 178 4 library library NOUN crl-14865 178 5 malfunction malfunction NOUN crl-14865 178 6 errors error NOUN crl-14865 178 7 , , PUNCT crl-14865 178 8 the the DET crl-14865 178 9 conduct conduct NOUN crl-14865 178 10 of of ADP crl-14865 178 11 an an DET crl-14865 178 12 annual annual ADJ crl-14865 178 13 partial partial ADJ crl-14865 178 14 inventory inventory NOUN crl-14865 178 15 was be AUX crl-14865 178 16 recommended recommend VERB crl-14865 178 17 . . PUNCT crl-14865 179 1 the the DET crl-14865 179 2 effect effect NOUN crl-14865 179 3 of of ADP crl-14865 179 4 these these DET crl-14865 179 5 new new ADJ crl-14865 179 6 recommendations recommendation NOUN crl-14865 179 7 remains remain VERB crl-14865 179 8 to to PART crl-14865 179 9 be be AUX crl-14865 179 10 seen see VERB crl-14865 179 11 . . PUNCT crl-14865 180 1 shaughnessy shaughnessy PROPN crl-14865 180 2 stated state VERB crl-14865 180 3 that that SCONJ crl-14865 180 4 assessment assessment NOUN crl-14865 180 5 " " PUNCT crl-14865 180 6 presents present VERB crl-14865 180 7 library library NOUN crl-14865 180 8 managers manager NOUN crl-14865 180 9 with with ADP crl-14865 180 10 an an DET crl-14865 180 11 opportunity opportunity NOUN crl-14865 180 12 to to PART crl-14865 180 13 forus forus VERB crl-14865 180 14 staff staff NOUN crl-14865 180 15 attention attention NOUN crl-14865 180 16 on on ADP crl-14865 180 17 service service NOUN crl-14865 180 18 quality quality NOUN crl-14865 180 19 and and CCONJ crl-14865 180 20 library library NOUN crl-14865 180 21 effectiveness effectiveness NOUN crl-14865 180 22 . . PUNCT crl-14865 180 23 " " PUNCT crl-14865 181 1 13 13 NUM crl-14865 181 2 the the DET crl-14865 181 3 availability availability NOUN crl-14865 181 4 study study NOUN crl-14865 181 5 described describe VERB crl-14865 181 6 here here ADV crl-14865 181 7 provides provide VERB crl-14865 181 8 both both CCONJ crl-14865 181 9 an an DET crl-14865 181 10 opportunity opportunity NOUN crl-14865 181 11 and and CCONJ crl-14865 181 12 a a DET crl-14865 181 13 mechanism mechanism NOUN crl-14865 181 14 to to PART crl-14865 181 15 determine determine VERB crl-14865 181 16 whether whether SCONJ crl-14865 181 17 any any DET crl-14865 181 18 benefits benefit NOUN crl-14865 181 19 have have AUX crl-14865 181 20 accrued accrue VERB crl-14865 181 21 and and CCONJ crl-14865 181 22 the the DET crl-14865 181 23 extent extent NOUN crl-14865 181 24 to to PART crl-14865 181 25 which which PRON crl-14865 181 26 they they PRON crl-14865 181 27 may may AUX crl-14865 181 28 have have AUX crl-14865 181 29 had have VERB crl-14865 181 30 an an DET crl-14865 181 31 impact impact NOUN crl-14865 181 32 . . PUNCT crl-14865 182 1 conclusions conclusion NOUN crl-14865 182 2 the the DET crl-14865 182 3 study study NOUN crl-14865 182 4 as as SCONJ crl-14865 182 5 described describe VERB crl-14865 182 6 has have VERB crl-14865 182 7 major major ADJ crl-14865 182 8 implications implication NOUN crl-14865 182 9 for for ADP crl-14865 182 10 assessment assessment NOUN crl-14865 182 11 . . PUNCT crl-14865 183 1 this this DET crl-14865 183 2 methodology methodology NOUN crl-14865 183 3 provides provide VERB crl-14865 183 4 a a DET crl-14865 183 5 means mean NOUN crl-14865 183 6 for for ADP crl-14865 183 7 evaluation evaluation NOUN crl-14865 183 8 of of ADP crl-14865 183 9 one one NUM crl-14865 183 10 component component NOUN crl-14865 183 11 part part NOUN crl-14865 183 12 of of ADP crl-14865 183 13 a a DET crl-14865 183 14 complex complex ADJ crl-14865 183 15 system system NOUN crl-14865 183 16 . . PUNCT crl-14865 184 1 this this DET crl-14865 184 2 work work NOUN crl-14865 184 3 has have AUX crl-14865 184 4 focused focus VERB crl-14865 184 5 on on ADP crl-14865 184 6 an an DET crl-14865 184 7 important important ADJ crl-14865 184 8 aspect aspect NOUN crl-14865 184 9 of of ADP crl-14865 184 10 the the DET crl-14865 184 11 academic academic ADJ crl-14865 184 12 library library NOUN crl-14865 184 13 , , PUNCT crl-14865 184 14 that that PRON crl-14865 184 15 of of ADP crl-14865 184 16 providing provide VERB crl-14865 184 17 access access NOUN crl-14865 184 18 to to ADP crl-14865 184 19 library library NOUN crl-14865 184 20 materials material NOUN crl-14865 184 21 . . PUNCT crl-14865 185 1 the the DET crl-14865 185 2 design design NOUN crl-14865 185 3 of of ADP crl-14865 185 4 this this DET crl-14865 185 5 study study NOUN crl-14865 185 6 does do AUX crl-14865 185 7 not not PART crl-14865 185 8 provide provide VERB crl-14865 185 9 a a DET crl-14865 185 10 complete complete ADJ crl-14865 185 11 assessment assessment NOUN crl-14865 185 12 of of ADP crl-14865 185 13 the the DET crl-14865 185 14 myriad myriad ADJ crl-14865 185 15 variables variable NOUN crl-14865 185 16 involved involve VERB crl-14865 185 17 in in ADP crl-14865 185 18 the the DET crl-14865 185 19 evaluation evaluation NOUN crl-14865 185 20 of of ADP crl-14865 185 21 library library NOUN crl-14865 185 22 services service NOUN crl-14865 185 23 . . PUNCT crl-14865 186 1 many many ADJ crl-14865 186 2 areas area NOUN crl-14865 186 3 were be AUX crl-14865 186 4 not not PART crl-14865 186 5 addressed address VERB crl-14865 186 6 here here ADV crl-14865 186 7 ( ( PUNCT crl-14865 186 8 reference reference NOUN crl-14865 186 9 , , PUNCT crl-14865 186 10 staffing staffing NOUN crl-14865 186 11 , , PUNCT crl-14865 186 12 funding funding NOUN crl-14865 186 13 , , PUNCT crl-14865 186 14 etc etc X crl-14865 186 15 . . PUNCT crl-14865 186 16 ) ) PUNCT crl-14865 186 17 . . PUNCT crl-14865 187 1 this this DET crl-14865 187 2 research research NOUN crl-14865 187 3 tool tool NOUN crl-14865 187 4 could could AUX crl-14865 187 5 be be AUX crl-14865 187 6 employed employ VERB crl-14865 187 7 as as ADP crl-14865 187 8 one one NUM crl-14865 187 9 of of ADP crl-14865 187 10 several several ADJ crl-14865 187 11 components component NOUN crl-14865 187 12 if if SCONJ crl-14865 187 13 a a DET crl-14865 187 14 broader broad ADJ crl-14865 187 15 assessment assessment NOUN crl-14865 187 16 is be AUX crl-14865 187 17 desired desire VERB crl-14865 187 18 . . PUNCT crl-14865 188 1 another another DET crl-14865 188 2 vital vital ADJ crl-14865 188 3 implication implication NOUN crl-14865 188 4 for for ADP crl-14865 188 5 this this DET crl-14865 188 6 work work NOUN crl-14865 188 7 is be AUX crl-14865 188 8 that that SCONJ crl-14865 188 9 the the DET crl-14865 188 10 results result NOUN crl-14865 188 11 of of ADP crl-14865 188 12 this this DET crl-14865 188 13 and and CCONJ crl-14865 188 14 similar similar ADJ crl-14865 188 15 studies study NOUN crl-14865 188 16 provide provide VERB crl-14865 188 17 benchmarks benchmark NOUN crl-14865 188 18 for for ADP crl-14865 188 19 future future ADJ crl-14865 188 20 investigations investigation NOUN crl-14865 188 21 . . PUNCT crl-14865 189 1 one one NUM crl-14865 189 2 purpose purpose NOUN crl-14865 189 3 of of ADP crl-14865 189 4 assessment assessment NOUN crl-14865 189 5 is be AUX crl-14865 189 6 to to PART crl-14865 189 7 evaluate evaluate VERB crl-14865 189 8 present present ADJ crl-14865 189 9 performance performance NOUN crl-14865 189 10 to to PART crl-14865 189 11 determine determine VERB crl-14865 189 12 the the DET crl-14865 189 13 impact impact NOUN crl-14865 189 14 of of ADP crl-14865 189 15 change change NOUN crl-14865 189 16 . . PUNCT crl-14865 190 1 improvements improvement NOUN crl-14865 190 2 in in ADP crl-14865 190 3 performance performance NOUN crl-14865 190 4 and and CCONJ crl-14865 190 5 areas area NOUN crl-14865 190 6 that that PRON crl-14865 190 7 continue continue VERB crl-14865 190 8 to to PART crl-14865 190 9 be be AUX crl-14865 190 10 problematic problematic ADJ crl-14865 190 11 can can AUX crl-14865 190 12 be be AUX crl-14865 190 13 identified identify VERB crl-14865 190 14 and and CCONJ crl-14865 190 15 monitored monitor VERB crl-14865 190 16 . . PUNCT crl-14865 191 1 academic academic ADJ crl-14865 191 2 libraries library NOUN crl-14865 191 3 exist exist VERB crl-14865 191 4 as as ADP crl-14865 191 5 dynamic dynamic ADJ crl-14865 191 6 entities entity NOUN crl-14865 191 7 , , PUNCT crl-14865 191 8 their their PRON crl-14865 191 9 form form NOUN crl-14865 191 10 and and CCONJ crl-14865 191 11 function function NOUN crl-14865 191 12 shifting shift VERB crl-14865 191 13 in in ADP crl-14865 191 14 an an DET crl-14865 191 15 increasingly increasingly ADV crl-14865 191 16 computerized computerized ADJ crl-14865 191 17 environment environment NOUN crl-14865 191 18 . . PUNCT crl-14865 192 1 the the DET crl-14865 192 2 library library NOUN crl-14865 192 3 in in ADP crl-14865 192 4 this this DET crl-14865 192 5 study study NOUN crl-14865 192 6 is be AUX crl-14865 192 7 soon soon ADV crl-14865 192 8 to to PART crl-14865 192 9 convert convert VERB crl-14865 192 10 its its PRON crl-14865 192 11 existing exist VERB crl-14865 192 12 card card NOUN crl-14865 192 13 catalog catalog NOUN crl-14865 192 14 to to ADP crl-14865 192 15 an an DET crl-14865 192 16 online online ADJ crl-14865 192 17 catalog catalog NOUN crl-14865 192 18 . . PUNCT crl-14865 193 1 a a DET crl-14865 193 2 possible possible ADJ crl-14865 193 3 future future ADJ crl-14865 193 4 direction direction NOUN crl-14865 193 5 would would AUX crl-14865 193 6 be be AUX crl-14865 193 7 to to PART crl-14865 193 8 modify modify VERB crl-14865 193 9 the the DET crl-14865 193 10 technique technique NOUN crl-14865 193 11 described describe VERB crl-14865 193 12 above above ADV crl-14865 193 13 to to PART crl-14865 193 14 assess assess VERB crl-14865 193 15 the the DET crl-14865 193 16 impact impact NOUN crl-14865 193 17 of of ADP crl-14865 193 18 the the DET crl-14865 193 19 online online ADJ crl-14865 193 20 catalog catalog NOUN crl-14865 193 21 on on ADP crl-14865 193 22 the the DET crl-14865 193 23 success success NOUN crl-14865 193 24 this this DET crl-14865 193 25 academic academic ADJ crl-14865 193 26 library library NOUN crl-14865 193 27 has have VERB crl-14865 193 28 in in ADP crl-14865 193 29 providing provide VERB crl-14865 193 30 the the DET crl-14865 193 31 materials material NOUN crl-14865 193 32 its its PRON crl-14865 193 33 patrons patron NOUN crl-14865 193 34 want want VERB crl-14865 193 35 and and CCONJ crl-14865 193 36 need need VERB crl-14865 193 37 . . PUNCT crl-14865 194 1 this this DET crl-14865 194 2 analysis analysis NOUN crl-14865 194 3 has have AUX crl-14865 194 4 provided provide VERB crl-14865 194 5 valuable valuable ADJ crl-14865 194 6 information information NOUN crl-14865 194 7 and and CCONJ crl-14865 194 8 insights insight NOUN crl-14865 194 9 into into ADP crl-14865 194 10 the the DET crl-14865 194 11 workbook workbook PROPN crl-14865 194 12 availability availability NOUN crl-14865 194 13 55 55 NUM crl-14865 194 14 ings ing NOUN crl-14865 194 15 of of ADP crl-14865 194 16 the the DET crl-14865 194 17 complex complex ADJ crl-14865 194 18 system system NOUN crl-14865 194 19 of of ADP crl-14865 194 20 the the DET crl-14865 194 21 academic academic ADJ crl-14865 194 22 library library NOUN crl-14865 194 23 . . PUNCT crl-14865 195 1 in in ADP crl-14865 195 2 undertaking undertaking NOUN crl-14865 195 3 and and CCONJ crl-14865 195 4 performing perform VERB crl-14865 195 5 this this DET crl-14865 195 6 evaluation evaluation NOUN crl-14865 195 7 , , PUNCT crl-14865 195 8 many many ADJ crl-14865 195 9 benefits benefit NOUN crl-14865 195 10 have have AUX crl-14865 195 11 resulted result VERB crl-14865 195 12 , , PUNCT crl-14865 195 13 including include VERB crl-14865 195 14 an an DET crl-14865 195 15 increased increase VERB crl-14865 195 16 awareness awareness NOUN crl-14865 195 17 of of ADP crl-14865 195 18 patrons patron NOUN crl-14865 195 19 ' ' PART crl-14865 195 20 major major ADJ crl-14865 195 21 problems problem NOUN crl-14865 195 22 in in ADP crl-14865 195 23 interacting interact VERB crl-14865 195 24 with with ADP crl-14865 195 25 the the DET crl-14865 195 26 library library NOUN crl-14865 195 27 organization organization NOUN crl-14865 195 28 and and CCONJ crl-14865 195 29 access access NOUN crl-14865 195 30 points point NOUN crl-14865 195 31 of of ADP crl-14865 195 32 materials material NOUN crl-14865 195 33 . . PUNCT crl-14865 196 1 in in ADP crl-14865 196 2 order order NOUN crl-14865 196 3 to to PART crl-14865 196 4 promote promote VERB crl-14865 196 5 productive productive ADJ crl-14865 196 6 use use NOUN crl-14865 196 7 of of ADP crl-14865 196 8 the the DET crl-14865 196 9 library library NOUN crl-14865 196 10 , , PUNCT crl-14865 196 11 academic academic ADJ crl-14865 196 12 institutions institution NOUN crl-14865 196 13 should should AUX crl-14865 196 14 include include VERB crl-14865 196 15 libraries library NOUN crl-14865 196 16 in in ADP crl-14865 196 17 their their PRON crl-14865 196 18 assessment assessment NOUN crl-14865 196 19 plans plan NOUN crl-14865 196 20 . . PUNCT crl-14865 197 1 references reference NOUN crl-14865 197 2 1 1 NUM crl-14865 197 3 . . PUNCT crl-14865 198 1 u.s u.s PROPN crl-14865 198 2 . . PROPN crl-14865 198 3 national national PROPN crl-14865 198 4 commission commission PROPN crl-14865 198 5 on on ADP crl-14865 198 6 excellence excellence PROPN crl-14865 198 7 in in ADP crl-14865 198 8 education education NOUN crl-14865 198 9 , , PUNCT crl-14865 198 10 a a DET crl-14865 198 11 nation nation NOUN crl-14865 198 12 at at ADP crl-14865 198 13 risk risk NOUN crl-14865 198 14 : : PUNCT crl-14865 198 15 the the DET crl-14865 198 16 imperative imperative NOUN crl-14865 198 17 for for ADP crl-14865 198 18 educational educational ADJ crl-14865 198 19 reform reform NOUN crl-14865 198 20 ; ; PUNCT crl-14865 198 21 a a DET crl-14865 198 22 report report NOUN crl-14865 198 23 to to ADP crl-14865 198 24 the the DET crl-14865 198 25 nation nation NOUN crl-14865 198 26 and and CCONJ crl-14865 198 27 the the DET crl-14865 198 28 secretary secretary NOUN crl-14865 198 29 of of ADP crl-14865 198 30 education education PROPN crl-14865 198 31 ( ( PUNCT crl-14865 198 32 washington washington PROPN crl-14865 198 33 , , PUNCT crl-14865 198 34 d.c d.c PROPN crl-14865 198 35 . . PROPN crl-14865 198 36 : : PUNCT crl-14865 198 37 government government NOUN crl-14865 198 38 printing print VERB crl-14865 198 39 office office NOUN crl-14865 198 40 , , PUNCT crl-14865 198 41 1983 1983 NUM crl-14865 198 42 ) ) PUNCT crl-14865 198 43 . . PUNCT crl-14865 199 1 2 2 X crl-14865 199 2 . . X crl-14865 199 3 j. j. PROPN crl-14865 199 4 rossman rossman PROPN crl-14865 199 5 and and CCONJ crl-14865 199 6 e. e. PROPN crl-14865 199 7 el el PROPN crl-14865 199 8 - - PUNCT crl-14865 199 9 khawas khawas PROPN crl-14865 199 10 , , PUNCT crl-14865 199 11 thinking think VERB crl-14865 199 12 about about ADP crl-14865 199 13 assessment assessment NOUN crl-14865 199 14 : : PUNCT crl-14865 199 15 perspectives perspective NOUN crl-14865 199 16 for for ADP crl-14865 199 17 presidents president NOUN crl-14865 199 18 and and CCONJ crl-14865 199 19 chief chief ADJ crl-14865 199 20 academic academic ADJ crl-14865 199 21 officers officer NOUN crl-14865 199 22 ( ( PUNCT crl-14865 199 23 washington washington PROPN crl-14865 199 24 , , PUNCT crl-14865 199 25 d.c d.c PROPN crl-14865 199 26 . . PROPN crl-14865 199 27 : : PUNCT crl-14865 199 28 american american PROPN crl-14865 199 29 council council PROPN crl-14865 199 30 on on ADP crl-14865 199 31 education education NOUN crl-14865 199 32 and and CCONJ crl-14865 199 33 the the DET crl-14865 199 34 american american PROPN crl-14865 199 35 association association PROPN crl-14865 199 36 for for ADP crl-14865 199 37 higher high ADJ crl-14865 199 38 education education NOUN crl-14865 199 39 , , PUNCT crl-14865 199 40 1987 1987 NUM crl-14865 199 41 ) ) PUNCT crl-14865 199 42 . . PUNCT crl-14865 200 1 3 3 X crl-14865 200 2 . . X crl-14865 200 3 p. p. NOUN crl-14865 200 4 gray gray ADJ crl-14865 200 5 , , PUNCT crl-14865 200 6 achieving achieve VERB crl-14865 200 7 assessment assessment NOUN crl-14865 200 8 goals goal NOUN crl-14865 200 9 using use VERB crl-14865 200 10 evaluation evaluation NOUN crl-14865 200 11 techniques technique NOUN crl-14865 200 12 ( ( PUNCT crl-14865 200 13 san san PROPN crl-14865 200 14 francisco francisco PROPN crl-14865 200 15 : : PUNCT crl-14865 200 16 josseybass josseybass PROPN crl-14865 200 17 , , PUNCT crl-14865 200 18 1989 1989 NUM crl-14865 200 19 ) ) PUNCT crl-14865 200 20 . . PUNCT crl-14865 201 1 4 4 X crl-14865 201 2 . . PROPN crl-14865 201 3 b. b. PROPN crl-14865 201 4 davis davis PROPN crl-14865 201 5 , , PUNCT crl-14865 201 6 " " PUNCT crl-14865 201 7 demystifying demystify VERB crl-14865 201 8 assessment assessment NOUN crl-14865 201 9 : : PUNCT crl-14865 201 10 learning learn VERB crl-14865 201 11 from from ADP crl-14865 201 12 the the DET crl-14865 201 13 field field NOUN crl-14865 201 14 of of ADP crl-14865 201 15 evaluation evaluation NOUN crl-14865 201 16 , , PUNCT crl-14865 201 17 " " PUNCT crl-14865 201 18 in in ADP crl-14865 201 19 p. p. PROPN crl-14865 201 20 gray gray NOUN crl-14865 201 21 , , PUNCT crl-14865 201 22 achieving achieve VERB crl-14865 201 23 assessment assessment NOUN crl-14865 201 24 goals goal NOUN crl-14865 201 25 using use VERB crl-14865 201 26 evaluation evaluation NOUN crl-14865 201 27 techniques technique NOUN crl-14865 201 28 ( ( PUNCT crl-14865 201 29 san san PROPN crl-14865 201 30 francisco francisco PROPN crl-14865 201 31 : : PUNCT crl-14865 201 32 josseybass josseybass PROPN crl-14865 201 33 , , PUNCT crl-14865 201 34 1989 1989 NUM crl-14865 201 35 ) ) PUNCT crl-14865 201 36 , , PUNCT crl-14865 201 37 5 5 NUM crl-14865 201 38 - - SYM crl-14865 201 39 20 20 NUM crl-14865 201 40 . . NUM crl-14865 201 41 5 5 NUM crl-14865 201 42 . . PUNCT crl-14865 201 43 _ _ DET crl-14865 201 44 s. s. PROPN crl-14865 201 45 spangehl spangehl PROPN crl-14865 201 46 , , PUNCT crl-14865 201 47 " " PUNCT crl-14865 201 48 the the DET crl-14865 201 49 push push NOUN crl-14865 201 50 to to PART crl-14865 201 51 assess assess VERB crl-14865 201 52 , , PUNCT crl-14865 201 53 " " PUNCT crl-14865 201 54 change change NOUN crl-14865 201 55 , , PUNCT crl-14865 201 56 19 19 NUM crl-14865 201 57 ( ( PUNCT crl-14865 201 58 jan./feb jan./feb PROPN crl-14865 201 59 . . PROPN crl-14865 201 60 1987 1987 NUM crl-14865 201 61 ): ): PUNCT crl-14865 201 62 35 35 NUM crl-14865 201 63 - - SYM crl-14865 201 64 39 39 NUM crl-14865 201 65 . . NUM crl-14865 202 1 6 6 NUM crl-14865 202 2 . . X crl-14865 202 3 g.r g.r PROPN crl-14865 202 4 . . PROPN crl-14865 202 5 sell sell VERB crl-14865 202 6 , , PUNCT crl-14865 202 7 " " PUNCT crl-14865 202 8 making make VERB crl-14865 202 9 assessment assessment NOUN crl-14865 202 10 work work NOUN crl-14865 202 11 : : PUNCT crl-14865 202 12 a a DET crl-14865 202 13 synthesis synthesis NOUN crl-14865 202 14 and and CCONJ crl-14865 202 15 future future ADJ crl-14865 202 16 directions direction NOUN crl-14865 202 17 , , PUNCT crl-14865 202 18 " " PUNCT crl-14865 202 19 in in ADP crl-14865 202 20 p. p. PROPN crl-14865 202 21 gray gray NOUN crl-14865 202 22 , , PUNCT crl-14865 202 23 achieving achieve VERB crl-14865 202 24 assessment assessment NOUN crl-14865 202 25 goals goal NOUN crl-14865 202 26 using use VERB crl-14865 202 27 evaluation evaluation NOUN crl-14865 202 28 techniques technique NOUN crl-14865 202 29 ( ( PUNCT crl-14865 202 30 san san PROPN crl-14865 202 31 francisco francisco PROPN crl-14865 202 32 : : PUNCT crl-14865 202 33 jossey jossey PROPN crl-14865 202 34 - - PUNCT crl-14865 202 35 bass bass PROPN crl-14865 202 36 , , PUNCT crl-14865 202 37 1989 1989 NUM crl-14865 202 38 ) ) PUNCT crl-14865 202 39 , , PUNCT crl-14865 202 40 109 109 NUM crl-14865 202 41 - - SYM crl-14865 202 42 19 19 NUM crl-14865 202 43 . . NUM crl-14865 202 44 7 7 NUM crl-14865 202 45 . . PROPN crl-14865 202 46 t. t. PROPN crl-14865 202 47 shaughnessy shaughnessy PROPN crl-14865 202 48 , , PUNCT crl-14865 202 49 " " PUNCT crl-14865 202 50 assessing assess VERB crl-14865 202 51 library library NOUN crl-14865 202 52 effectiveness effectiveness NOUN crl-14865 202 53 , , PUNCT crl-14865 202 54 " " PUNCT crl-14865 202 55 journal journal PROPN crl-14865 202 56 of of ADP crl-14865 202 57 library library PROPN crl-14865 202 58 administration administration PROPN crl-14865 202 59 , , PUNCT crl-14865 202 60 12 12 NUM crl-14865 202 61 ( ( PUNCT crl-14865 202 62 1990 1990 NUM crl-14865 202 63 ): ): PUNCT crl-14865 202 64 1 1 NUM crl-14865 202 65 - - SYM crl-14865 202 66 8 8 NUM crl-14865 202 67 . . NUM crl-14865 202 68 8 8 NUM crl-14865 202 69 . . PUNCT crl-14865 203 1 n. n. PROPN crl-14865 203 2 brown brown PROPN crl-14865 203 3 , , PUNCT crl-14865 203 4 " " PUNCT crl-14865 203 5 assessment assessment NOUN crl-14865 203 6 perspectives perspective NOUN crl-14865 203 7 : : PUNCT crl-14865 203 8 how how SCONJ crl-14865 203 9 to to PART crl-14865 203 10 make make VERB crl-14865 203 11 the the DET crl-14865 203 12 case case NOUN crl-14865 203 13 for for ADP crl-14865 203 14 better well ADJ crl-14865 203 15 library library NOUN crl-14865 203 16 funding funding NOUN crl-14865 203 17 , , PUNCT crl-14865 203 18 " " PUNCT crl-14865 203 19 library library PROPN crl-14865 203 20 administration administration NOUN crl-14865 203 21 and and CCONJ crl-14865 203 22 management management NOUN crl-14865 203 23 , , PUNCT crl-14865 203 24 3 3 NUM crl-14865 203 25 ( ( PUNCT crl-14865 203 26 spring spring NOUN crl-14865 203 27 1989 1989 NUM crl-14865 203 28 ): ): PUNCT crl-14865 203 29 80 80 NUM crl-14865 203 30 - - SYM crl-14865 203 31 83 83 NUM crl-14865 203 32 . . NUM crl-14865 204 1 9 9 NUM crl-14865 204 2 . . PUNCT crl-14865 204 3 p. p. NOUN crl-14865 204 4 kantor kantor NOUN crl-14865 204 5 , , PUNCT crl-14865 204 6 " " PUNCT crl-14865 204 7 availability availability NOUN crl-14865 204 8 analysis analysis NOUN crl-14865 204 9 , , PUNCT crl-14865 204 10 " " PUNCT crl-14865 204 11 journal journal NOUN crl-14865 204 12 of of ADP crl-14865 204 13 the the DET crl-14865 204 14 american american ADJ crl-14865 204 15 society society NOUN crl-14865 204 16 for for ADP crl-14865 204 17 information information NOUN crl-14865 204 18 science science NOUN crl-14865 204 19 , , PUNCT crl-14865 204 20 27 27 NUM crl-14865 204 21 ( ( PUNCT crl-14865 204 22 sept./oct sept./oct PROPN crl-14865 204 23 . . PROPN crl-14865 204 24 1976 1976 NUM crl-14865 204 25 ): ): PUNCT crl-14865 204 26 311 311 NUM crl-14865 204 27 - - SYM crl-14865 204 28 19 19 NUM crl-14865 204 29 . . NUM crl-14865 204 30 10 10 NUM crl-14865 204 31 . . PUNCT crl-14865 205 1 t. t. PROPN crl-14865 205 2 saracevic saracevic PROPN crl-14865 205 3 , , PUNCT crl-14865 205 4 w. w. PROPN crl-14865 205 5 shaw shaw PROPN crl-14865 205 6 , , PUNCT crl-14865 205 7 and and CCONJ crl-14865 205 8 p. p. PROPN crl-14865 205 9 kantor kantor NOUN crl-14865 205 10 , , PUNCT crl-14865 205 11 " " PUNCT crl-14865 205 12 causes cause VERB crl-14865 205 13 and and CCONJ crl-14865 205 14 dynamics dynamic NOUN crl-14865 205 15 of of ADP crl-14865 205 16 user user NOUN crl-14865 205 17 frustration frustration NOUN crl-14865 205 18 in in ADP crl-14865 205 19 an an DET crl-14865 205 20 academic academic ADJ crl-14865 205 21 library library NOUN crl-14865 205 22 , , PUNCT crl-14865 205 23 " " PUNCT crl-14865 205 24 college college NOUN crl-14865 205 25 & & CCONJ crl-14865 205 26 research research NOUN crl-14865 205 27 libraries library NOUN crl-14865 205 28 , , PUNCT crl-14865 205 29 38 38 NUM crl-14865 205 30 ( ( PUNCT crl-14865 205 31 jan jan PROPN crl-14865 205 32 . . PROPN crl-14865 205 33 1977 1977 NUM crl-14865 205 34 ): ): PUNCT crl-14865 205 35 7 7 NUM crl-14865 205 36 - - SYM crl-14865 205 37 18 18 NUM crl-14865 205 38 . . NUM crl-14865 205 39 11 11 NUM crl-14865 205 40 . . PUNCT crl-14865 205 41 a. a. PROPN crl-14865 205 42 ciliberti ciliberti PROPN crl-14865 205 43 , , PUNCT crl-14865 205 44 the the DET crl-14865 205 45 development development NOUN crl-14865 205 46 and and CCONJ crl-14865 205 47 methodological methodological ADJ crl-14865 205 48 study study NOUN crl-14865 205 49 of of ADP crl-14865 205 50 an an DET crl-14865 205 51 instrument instrument NOUN crl-14865 205 52 for for ADP crl-14865 205 53 measuring measure VERB crl-14865 205 54 material material NOUN crl-14865 205 55 availability availability NOUN crl-14865 205 56 in in ADP crl-14865 205 57 libraries library NOUN crl-14865 205 58 ( ( PUNCT crl-14865 205 59 ann ann PROPN crl-14865 205 60 arbor arbor PROPN crl-14865 205 61 , , PUNCT crl-14865 205 62 mich mich PROPN crl-14865 205 63 . . PROPN crl-14865 205 64 : : PUNCT crl-14865 206 1 university university NOUN crl-14865 206 2 microfilms microfilm NOUN crl-14865 206 3 , , PUNCT crl-14865 206 4 1985 1985 NUM crl-14865 206 5 ) ) PUNCT crl-14865 206 6 . . PUNCT crl-14865 207 1 12 12 NUM crl-14865 207 2 . . PUNCT crl-14865 207 3 a. a. PROPN crl-14865 207 4 ciliberti ciliberti PROPN crl-14865 207 5 , , PUNCT crl-14865 207 6 m. m. PROPN crl-14865 207 7 casserly casserly PROPN crl-14865 207 8 , , PUNCT crl-14865 207 9 j. j. PROPN crl-14865 207 10 hegg hegg PROPN crl-14865 207 11 , , PUNCT crl-14865 207 12 and and CCONJ crl-14865 207 13 e. e. PROPN crl-14865 207 14 mitchell mitchell PROPN crl-14865 207 15 , , PUNCT crl-14865 207 16 " " PUNCT crl-14865 207 17 material material NOUN crl-14865 207 18 availability availability NOUN crl-14865 207 19 : : PUNCT crl-14865 207 20 a a DET crl-14865 207 21 study study NOUN crl-14865 207 22 of of ADP crl-14865 207 23 academic academic ADJ crl-14865 207 24 library library NOUN crl-14865 207 25 performance performance NOUN crl-14865 207 26 , , PUNCT crl-14865 207 27 " " PUNCT crl-14865 207 28 college college NOUN crl-14865 207 29 & & CCONJ crl-14865 207 30 research research PROPN crl-14865 207 31 libraries library NOUN crl-14865 207 32 , , PUNCT crl-14865 207 33 48 48 NUM crl-14865 207 34 ( ( PUNCT crl-14865 207 35 1987 1987 NUM crl-14865 207 36 ): ): PUNCT crl-14865 207 37 513 513 NUM crl-14865 207 38 - - SYM crl-14865 207 39 27 27 NUM crl-14865 207 40 . . PUNCT crl-14865 208 1 13 13 NUM crl-14865 208 2 . . PUNCT crl-14865 209 1 shaughnessy shaughnessy PROPN crl-14865 209 2 , , PUNCT crl-14865 209 3 " " PUNCT crl-14865 209 4 assessing assess VERB crl-14865 209 5 library library NOUN crl-14865 209 6 effectiveness effectiveness NOUN crl-14865 209 7 , , PUNCT crl-14865 209 8 " " PUNCT crl-14865 209 9 2 2 X crl-14865 209 10 . . X crl-14865 209 11 you you PRON crl-14865 209 12 get get VERB crl-14865 209 13 one one NUM crl-14865 209 14 chance chance NOUN crl-14865 209 15 with with ADP crl-14865 209 16 authority authority NOUN crl-14865 209 17 control control NOUN crl-14865 209 18 , , PUNCT crl-14865 209 19 so so ADV crl-14865 209 20 it it PRON crl-14865 209 21 's be AUX crl-14865 209 22 important important ADJ crl-14865 209 23 to to PART crl-14865 209 24 get get VERB crl-14865 209 25 it it PRON crl-14865 209 26 done do VERB crl-14865 209 27 right right NOUN crl-14865 209 28 . . PUNCT crl-14865 210 1 lti lti PROPN crl-14865 210 2 guarantees guarantee VERB crl-14865 210 3 .that .that PUNCT crl-14865 210 4 its its PRON crl-14865 210 5 affordable affordable ADJ crl-14865 210 6 , , PUNCT crl-14865 210 7 machine machine NOUN crl-14865 210 8 - - PUNCT crl-14865 210 9 only only ADV crl-14865 210 10 authority authority NOUN crl-14865 210 11 control control NOUN crl-14865 210 12 will will AUX crl-14865 210 13 link link VERB crl-14865 210 14 95 95 NUM crl-14865 210 15 % % NOUN crl-14865 210 16 or or CCONJ crl-14865 210 17 more more ADJ crl-14865 210 18 of of ADP crl-14865 210 19 your your PRON crl-14865 210 20 library library NOUN crl-14865 210 21 's 's PART crl-14865 210 22 controlled control VERB crl-14865 210 23 headings heading NOUN crl-14865 210 24 to to ADP crl-14865 210 25 an an DET crl-14865 210 26 lc lc NOUN crl-14865 210 27 or or CCONJ crl-14865 210 28 lti lti PROPN crl-14865 210 29 authority authority NOUN crl-14865 210 30 record record NOUN crl-14865 210 31 . . PUNCT crl-14865 211 1 no no DET crl-14865 211 2 exceptions exception NOUN crl-14865 211 3 ! ! PUNCT crl-14865 212 1 no no DET crl-14865 212 2 excuses excuse NOUN crl-14865 212 3 ! ! PUNCT crl-14865 213 1 when when SCONJ crl-14865 213 2 manual manual ADJ crl-14865 213 3 review review NOUN crl-14865 213 4 is be AUX crl-14865 213 5 requested request VERB crl-14865 213 6 , , PUNCT crl-14865 213 7 only only ADV crl-14865 213 8 professional professional ADJ crl-14865 213 9 librarians librarian NOUN crl-14865 213 10 are be AUX crl-14865 213 11 used use VERB crl-14865 213 12 as as ADP crl-14865 213 13 editors editor NOUN crl-14865 213 14 and and CCONJ crl-14865 213 15 link link NOUN crl-14865 213 16 rates rate NOUN crl-14865 213 17 approach approach VERB crl-14865 213 18 100 100 NUM crl-14865 213 19 % % NOUN crl-14865 213 20 . . PUNCT crl-14865 214 1 lti lti PROPN crl-14865 214 2 maintains maintain VERB crl-14865 214 3 the the DET crl-14865 214 4 complete complete ADJ crl-14865 214 5 lc lc PROPN crl-14865 214 6 marc marc PROPN crl-14865 214 7 authority authority NOUN crl-14865 214 8 ftles ftle NOUN crl-14865 214 9 ( ( PUNCT crl-14865 214 10 updated update VERB crl-14865 214 11 weekly weekly NOUN crl-14865 214 12 ) ) PUNCT crl-14865 214 13 , , PUNCT crl-14865 214 14 supplemented supplement VERB crl-14865 214 15 with with ADP crl-14865 214 16 over over ADP crl-14865 214 17 410,000 410,000 NUM crl-14865 214 18 lti lti NOUN crl-14865 214 19 authority authority NOUN crl-14865 214 20 records record NOUN crl-14865 214 21 and and CCONJ crl-14865 214 22 350,000 350,000 NUM crl-14865 214 23 proprietary proprietary ADJ crl-14865 214 24 " " PUNCT crl-14865 214 25 cross cross NOUN crl-14865 214 26 links link NOUN crl-14865 214 27 . . PUNCT crl-14865 214 28 " " PUNCT crl-14865 215 1 contact contact NOUN crl-14865 215 2 lti lti NOUN crl-14865 215 3 for for ADP crl-14865 215 4 more more ADJ crl-14865 215 5 information information NOUN crl-14865 215 6 on on ADP crl-14865 215 7 authority authority NOUN crl-14865 215 8 record record NOUN crl-14865 215 9 link link NOUN crl-14865 215 10 results result NOUN crl-14865 215 11 . . PUNCT crl-14865 216 1 ~~uthority ~~uthority NUM crl-14865 216 2 control control NOUN crl-14865 216 3 for for ADP crl-14865 216 4 the the DET crl-14865 216 5 21st 21st ADJ crl-14865 216 6 century century NOUN crl-14865 216 7 , , PUNCT crl-14865 216 8 , , PUNCT crl-14865 216 9 • • PROPN crl-14865 216 10 library library PROPN crl-14865 216 11 technologies technologies PROPN crl-14865 216 12 , , PUNCT crl-14865 216 13 inc inc PROPN crl-14865 216 14 . . PROPN crl-14865 216 15 1142e 1142e PROPN crl-14865 216 16 bradfield bradfield PROPN crl-14865 216 17 road road PROPN crl-14865 216 18 abington abington PROPN crl-14865 216 19 , , PUNCT crl-14865 216 20 pa pa PROPN crl-14865 216 21 19001 19001 NUM crl-14865 216 22 ( ( PUNCT crl-14865 216 23 215 215 NUM crl-14865 216 24 ) ) PUNCT crl-14865 216 25 576 576 NUM crl-14865 216 26 - - SYM crl-14865 216 27 6983 6983 NUM crl-14865 216 28 fax fax NOUN crl-14865 216 29 : : PUNCT crl-14865 216 30 ( ( PUNCT crl-14865 216 31 215 215 NUM crl-14865 216 32 ) ) PUNCT crl-14865 216 33 576 576 NUM crl-14865 216 34 - - SYM crl-14865 216 35 0137 0137 NUM crl-14865 216 36 ( ( PUNCT crl-14865 216 37 boo boo NOUN crl-14865 216 38 ) ) PUNCT crl-14865 216 39 795 795 NUM crl-14865 216 40 - - SYM crl-14865 216 41 9504 9504 NUM